Patton electronics Patton SmartLink M-ATA, SmartLink M-ATA Getting Started Manual

SmartLink M-ATA

Micro-Analog Telephone Adapter

Getting Started Guide

Sales Office: [phone]

Technical Support: [phone]

E-mail: [e-mail]

WWW: www.patton.com

Document Number: 09405U1-001 Rev. B

Part Number: 07MSLMATA-GS

Revised: October 4, 2006

Patton Electronics Company, Inc.

7622 Rickenbacker Drive

Gaithersburg, MD 20879 USA

Tel: [phone]

Fax: [phone]

Support: [phone]

Web: www.patton.com

E-mail: [e-mail]

Trademark Statement

The terms SmartLink, SmartNode, SmartWare, and SmartView are trademarks of Pat­ton Electronics Company. All other trademarks presented in this document are the
property of their respective owners.

Copyright © 2006, Patton Electronics Company. All rights reserved.

The information in this document is subject to change without notice. Patton Elec­tronics assumes no liability for errors that may appear in this document.

Warranty Information

Patton Electronics warrants all SmartLink M-ATA components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.

This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran­ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.

Firmware Revision Information

This version of the Getting Started Guide is based on firmware revision (1026) .

Summary Table of Contents

1 General information...................................................................................................................................... 17

2 SmartLink installation................................................................................................................................... 19

3 Home............................................................................................................................................................. 22

4 Network—LAN ............................................................................................................................................. 25

5 Telephony ..................................................................................................................................................... 32

6 System ........................................................................................................................................................... 48

7 Documentation ............................................................................................................................................. 68

8 Logout........................................................................................................................................................... 70

9 Contacting Patton for assistance ................................................................................................................... 72

A Compliance information .............................................................................................................................. 75

B Specifications ................................................................................................................................................ 77

C Dial plans ..................................................................................................................................................... 80

D Calling Features ............................................................................................................................................ 83

E Voice prompt configuration ......................................................................................................................... 85

3

Table of Contents

Summary Table of Contents ........................................................................................................................... 3

Table of Contents ........................................................................................................................................... 4

List of Figures ............................................................................................................................................... 12

List of Tables ................................................................................................................................................ 13

About this guide ........................................................................................................................................... 14

Audience............................................................................................................................................................... 14

Structure............................................................................................................................................................... 14

Precautions ........................................................................................................................................................... 15

Safety when working with electricity ...............................................................................................................15

General observations .......................................................................................................................................16

Typographical conventions used in this document................................................................................................ 16

General conventions .......................................................................................................................................16

1 General information...................................................................................................................................... 17

SmartLink M-ATA overview .................................................................................................................................18

2 SmartLink installation................................................................................................................................... 19

Installing the M-ATA............................................................................................................................................20

Resetting the M-ATA to factory default ..........................................................................................................21

3 Home............................................................................................................................................................. 22

System information ...............................................................................................................................................23

System Uptime ...............................................................................................................................................23

LAN IP Address ..............................................................................................................................................23

MAC address ..................................................................................................................................................23

Application Version ........................................................................................................................................23

Config Date ....................................................................................................................................................23

Security ...........................................................................................................................................................24

Application Code Version ...............................................................................................................................24

Downloader Code Version ..............................................................................................................................24

System Status.........................................................................................................................................................24

SIP Messages Sent ...........................................................................................................................................24

SIP Messages Received ....................................................................................................................................24

SIP Bytes Sent .................................................................................................................................................24

SIP Bytes Received ..........................................................................................................................................24

RTP Packets Sent ............................................................................................................................................24

RTP Packets Received .....................................................................................................................................24

RTP Bytes Sent ...............................................................................................................................................24

RTP Bytes Received ........................................................................................................................................24

4 Network—LAN ............................................................................................................................................. 25

Status.....................................................................................................................................................................26

Interface Status ...............................................................................................................................................26

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Enabled .....................................................................................................................................................26

Service .......................................................................................................................................................26

Interface Status ..........................................................................................................................................26

Network Settings ............................................................................................................................................26

Dynamic IP Assignment ............................................................................................................................26

IP address ..................................................................................................................................................27

MAC address ............................................................................................................................................27

Subnet Mask .............................................................................................................................................27

Default Gateway .......................................................................................................................................27

Domain name ...........................................................................................................................................27

DNS address .............................................................................................................................................27

DynDNS address ......................................................................................................................................27

VLAN .......................................................................................................................................................27

Priority Tag ...............................................................................................................................................27

Settings..................................................................................................................................................................27

Internet Configuration ....................................................................................................................................28

Obtain LAN configuration dynamically ....................................................................................................28

Specify fixed LAN configuration ...............................................................................................................28

WAN PPPoE Configuration ...........................................................................................................................29

Enable PPPoE ...........................................................................................................................................29

Authentication ..........................................................................................................................................29

Settings .....................................................................................................................................................29

Idle Timeout .......................................................................................................................................29

Echo Timeout .....................................................................................................................................29

Echo Count ........................................................................................................................................29

Service Name ......................................................................................................................................29

AC Name ...........................................................................................................................................29

Dynamic DNS ................................................................................................................................................29

Configuring Dynamic DNS ......................................................................................................................30

MAC Spoofing Configuration ........................................................................................................................30

WAN MAC Address (Spoofed) .................................................................................................................30

VLAN Configuration ......................................................................................................................................30

VLAN Tag (IEEE 802.1q) ........................................................................................................................31

Priority Tag (IEEE 802.1q) .......................................................................................................................31

Saving your work ............................................................................................................................................31

ToS/DiffServ.........................................................................................................................................................31

Saving your work ............................................................................................................................................31

5 Telephony ..................................................................................................................................................... 32

VoIP Status ...........................................................................................................................................................35

VoIP Server Registration Status .......................................................................................................................35

Current Server ...........................................................................................................................................35

Domain .....................................................................................................................................................35

Base RTP Port ...........................................................................................................................................35

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Phone Line Status ...........................................................................................................................................35

Registration Status ....................................................................................................................................35

User Name ................................................................................................................................................36

Caller ID Setting .......................................................................................................................................36

Subscribed for Voicemail ...........................................................................................................................36

Messages waiting .......................................................................................................................................36

SIP ........................................................................................................................................................................36

SIP Configuration ...........................................................................................................................................37

SIP Server Settings ....................................................................................................................................37

Gateway Settings .......................................................................................................................................37

Dial Plan ............................................................................................................................................37

SIP Extensions ................................................................................................................................................38

Support PRACK method ..........................................................................................................................38

Encode SIP URI with user parameter ........................................................................................................38

Send INVITE with Timer header .............................................................................................................38

Call Hold using C=0.0.0.0 ........................................................................................................................38

Send NOTIFY ..........................................................................................................................................38

RTP Telephone Event Configuration .............................................................................................................38

VoIP VLAN Configuration ............................................................................................................................38

SIP Parameters ................................................................................................................................................39

Hook Flash MIME Type ..........................................................................................................................39

SIP Timer Values (milliseconds) ................................................................................................................39

SIP T1 ................................................................................................................................................39

SIP T2 ................................................................................................................................................39

SIP T4 ................................................................................................................................................39

RTP Parameters ........................................................................................................................................39

NAT Traversal ................................................................................................................................................40

Outbound Proxy IP ..................................................................................................................................40

Outbound Proxy Port ...............................................................................................................................40

Stun Server IP ...........................................................................................................................................40

Stun Server Port ........................................................................................................................................40

UPnP ........................................................................................................................................................40

NONE ......................................................................................................................................................40

Saving your work ............................................................................................................................................40

Audio/CODEC Configuration..............................................................................................................................41

CODECS .......................................................................................................................................................41

Packetization ...................................................................................................................................................41

Jitter Buffer .....................................................................................................................................................41

FAX without T.38 (Use G.711 fax) ................................................................................................................41

Saving your work ............................................................................................................................................42

Phone 1.................................................................................................................................................................42

User Information ............................................................................................................................................42

Phone Number .........................................................................................................................................43

User Name ................................................................................................................................................43

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Port ...........................................................................................................................................................43

CallerID Name .........................................................................................................................................43

Password ...................................................................................................................................................43

Supplementary Service Activation ...................................................................................................................43

Call Forward All ........................................................................................................................................43

Selective Call Forward ...............................................................................................................................43

Three-Way Conferencing ..........................................................................................................................43

Incoming Call Block .................................................................................................................................43

Distinctive Ring ........................................................................................................................................44

Call Transfer .............................................................................................................................................44

Dialing by IP Address ................................................................................................................................44

Speed Dial .................................................................................................................................................44

Message Waiting Indicator ........................................................................................................................44

Call Forward on Busy ................................................................................................................................44

Conditional Call Forward .........................................................................................................................44

Call Waiting ..............................................................................................................................................44

Anonymous Call Reject .............................................................................................................................44

Caller ID ...................................................................................................................................................44

Call Return ...............................................................................................................................................44

Do Not Disturb ........................................................................................................................................44

Self Caller ID Block ..................................................................................................................................44

Outgoing Call Block .................................................................................................................................44

Dial Out Type ................................................................................................................................................45

Dial Out Type ..........................................................................................................................................45

Hot Line Number .....................................................................................................................................45

Warm Line Number .................................................................................................................................45

Call Forward Settings ......................................................................................................................................45

Cfwd All Dest ...........................................................................................................................................45

Cfwd Busy Dest ........................................................................................................................................45

Selective Call Forward Settings .......................................................................................................................46

Incoming caller #1–8 ................................................................................................................................46

Forward destination #1–8 .........................................................................................................................46

Incoming Call Block .......................................................................................................................................46

Block Caller ID .........................................................................................................................................46

Outgoing Call Block .......................................................................................................................................46

Digit Pattern .............................................................................................................................................46

HTTP Digest Setting ......................................................................................................................................47

Saving your work ............................................................................................................................................47

Speed Dial.............................................................................................................................................................47

Line 1 Speed Dial Settings ..............................................................................................................................47

Speed Dial Serv .........................................................................................................................................47

Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................47

Saving your work ............................................................................................................................................47

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6 System ........................................................................................................................................................... 48

Set Security Password ............................................................................................................................................51

Web Page Protect ............................................................................................................................................51

New Root Password ........................................................................................................................................51

New User Password ........................................................................................................................................51

Confirm new password ...................................................................................................................................51

Saving your work ............................................................................................................................................51

Configuration........................................................................................................................................................52

Syslog Service ..................................................................................................................................................52

Enable Syslog ............................................................................................................................................52

Syslog Server .............................................................................................................................................52

Debug Service ...........................................................................................................................................53

Enable Debug ...........................................................................................................................................53

Debug Server .............................................................................................................................................53

Debug Connection Port ............................................................................................................................53

NTP Service ....................................................................................................................................................53

NTP Server ...............................................................................................................................................54

Time Zone ................................................................................................................................................54

Adjust clock for daylight savings ................................................................................................................54

Saving your work ............................................................................................................................................54

Service Access ........................................................................................................................................................54

Enable HTTP .................................................................................................................................................54

Enable Ping Reply ...........................................................................................................................................54

Saving your work ............................................................................................................................................54

Localization ...........................................................................................................................................................55

Call Progress Tones .........................................................................................................................................55

Dial Tone ..................................................................................................................................................56

Prompt Tone ............................................................................................................................................56

Confirm Tone ...........................................................................................................................................56

Holding Tone ...........................................................................................................................................56

Busy Tone .................................................................................................................................................56

Ring Back Tone ........................................................................................................................................56

Off Hook Warning ...................................................................................................................................56

Distinctive Ring Settings .................................................................................................................................57

Supplementary Service Keys ............................................................................................................................58

Call forward All .........................................................................................................................................58

Call forward on Busy .................................................................................................................................58

Call forward selective .................................................................................................................................58

Call Waiting ..............................................................................................................................................58

Incoming Call Block .................................................................................................................................58

Block Anonymous Calls ............................................................................................................................58

Distinctive Ring ........................................................................................................................................58

Warm Line ................................................................................................................................................58

Do Not Disturb ........................................................................................................................................59

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IP Dialing .................................................................................................................................................59

Speed Dialing ............................................................................................................................................59

Income Caller ID ......................................................................................................................................59

Self Caller ID Block ..................................................................................................................................59

Calling Prefix Keys ..........................................................................................................................................59

Call Return ...............................................................................................................................................59

Warm Line ................................................................................................................................................59

Speed Dial .................................................................................................................................................60

Call Forward All ........................................................................................................................................60

IP Dialing .................................................................................................................................................60

Call Hold ..................................................................................................................................................60

Call Waiting (call alternative) ....................................................................................................................60

Call Conference ........................................................................................................................................60

Call Conference Drop ...............................................................................................................................60

Call Transfer .............................................................................................................................................60

Voicemail access ........................................................................................................................................61

Call Forward Busy Destination .................................................................................................................61

Hotline .....................................................................................................................................................61

Control Timer Values .....................................................................................................................................61

Hook Flash Timer .....................................................................................................................................61

SIP Session Timer value ............................................................................................................................61

Conditional Call Forwarding Timer ..........................................................................................................62

Warm Line Delay ......................................................................................................................................62

Interdigit Timer ........................................................................................................................................62

Offhook Idle Time ....................................................................................................................................62

Offhook Warning tone time ......................................................................................................................62

FXS Port .........................................................................................................................................................62

FXS port Input Gain .................................................................................................................................62

FXS port Output Gain ..............................................................................................................................62

Caller ID Method .....................................................................................................................................62

“Call Progress Tones” Synchronization .....................................................................................................62

Ring Setting ....................................................................................................................................................63

Ring Waveform .........................................................................................................................................63

Ring Frequency .........................................................................................................................................63

Ring Voltage .............................................................................................................................................63

FXS Port Polarity Configuration .....................................................................................................................63

Idle Polarity ...............................................................................................................................................63

Caller Conn Polarity .................................................................................................................................63

Saving your work ............................................................................................................................................63

SNMP Configuration............................................................................................................................................64

SNMP Trap Configuration .............................................................................................................................64

IP address ..................................................................................................................................................64

Trap Community ......................................................................................................................................64

SNMP Community Configuration .................................................................................................................64

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Read Community ......................................................................................................................................64

Write Community ....................................................................................................................................64

SNMP System Configuration .........................................................................................................................64

System Description ...................................................................................................................................64

System Object Id .......................................................................................................................................64

Saving your work ............................................................................................................................................64

Auto Upgrade........................................................................................................................................................65

Routine Upgrade every xxx day(s) ...................................................................................................................65

Enable Auto Upgrade ......................................................................................................................................65

Auto Upgrade Protocol ...................................................................................................................................65

Upgrade Server ...............................................................................................................................................65

Auto Upgrade URL ........................................................................................................................................65

Saving your work ............................................................................................................................................65

Manual Upgrade....................................................................................................................................................66

Reload ...................................................................................................................................................................67

7 Documentation ............................................................................................................................................. 68

Introduction..........................................................................................................................................................69

8 Logout........................................................................................................................................................... 70

Introduction..........................................................................................................................................................71

9 Contacting Patton for assistance ................................................................................................................... 72

Introduction..........................................................................................................................................................73

Contact information..............................................................................................................................................73

Patton support headquarters in the USA .........................................................................................................73

Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................73

Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................73

Warranty coverage ..........................................................................................................................................74

Out-of-warranty service .............................................................................................................................74

Returns for credit ......................................................................................................................................74

Return for credit policy .............................................................................................................................74

RMA numbers ................................................................................................................................................74

Shipping instructions ................................................................................................................................74

A Compliance information .............................................................................................................................. 75

Compliance ...........................................................................................................................................................76

EMC Compliance: ..........................................................................................................................................76

Safety Compliance ..........................................................................................................................................76

Radio and TV Interference (FCC Part 15) ............................................................................................................76

CE Notice (Declarations of Conformity)...............................................................................................................76

B Specifications ................................................................................................................................................ 77

Voice Connectivity................................................................................................................................................78

Connectivity..........................................................................................................................................................78

Voice Processing (signalling dependent) ................................................................................................................78

Fax and Modem Support.......................................................................................................................................78

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SmartLink M-ATA Getting Started Guide

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Voice Services/Features..........................................................................................................................................79

IP Services .............................................................................................................................................................79

Management .........................................................................................................................................................79

Operating Environment ........................................................................................................................................79

System...................................................................................................................................................................79

C Dial plans ..................................................................................................................................................... 80

Introduction..........................................................................................................................................................81

Sample Dial Plans..................................................................................................................................................81

Simple Dial Plan .............................................................................................................................................81

Non-dialed Line Dial Plan ..............................................................................................................................81

Complex Dial Plan .........................................................................................................................................81

D Calling Features ............................................................................................................................................ 83

Introduction..........................................................................................................................................................84

E Voice prompt configuration ......................................................................................................................... 85

Introduction..........................................................................................................................................................86

Accessing the voice prompt .............................................................................................................................86

Existing voice prompt configuration ...............................................................................................................86

List of Figures

1 SmartLink M-ATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2 SmartLink M-ATA installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3 SmartLink VoIP download and configuration Home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4 Internet Status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5 Internet Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6 WAN PPPoE Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

7 Dynamic DNS Service window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8 MAC Spoofing Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

9 VLAN Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

10 TOS/DiffServ window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

11 VoIP Status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

12 SIP Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

13 Gateway Settings section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

14 SIP Extensions section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

15 RTP Telephone Event Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

16 VoIP VLAN Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

17 SIP Parameters section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

18 NAT Traversal section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

19 Audio/CODEC Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

20 User Information section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

21 Supplementary Service Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

22 Dial Out Type section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

23 Call Forward Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

24 Selective Call Forward Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

25 Incoming Call Block section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

26 Incoming Call Block section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

27 HTTP Digest Setting section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

28 Speed Dial window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

29 Set Security Password window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

30 Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

31 Service Access window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

32 Call Progress Tones section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

33 Distinctive Ring Setting section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

34 Supplementary Service Keys section of Localization Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

35 Calling Prefix Keys section of Localization Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

36 Control Timer Values section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

37 FXS Port Polarity Configuration section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

38 Ring Setting section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

39 FXS Port Polarity section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

40 SNMP Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

41 AutoUpgrade window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

42 Manual Upgrade window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

43 Reload window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

44 Documentation link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

45 Logout window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

46 Password verification page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

12

List of Tables

1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2 Bellcore standard ring cadence patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

3 Calling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

13

About this guide

This guide describes using the SmartLink M-ATA.

Audience

This guide is intended for the following users:

• VoIP telephony service providers

• Enterprise telecom and IT technicians

.

Consumers of VoIP telephony service providers and employees
of enterprises that received the Patton smartLink in conjunction

IMPORTANT

with VoIP services are encouraged to contact their provider
before making any configuration changes. Improper configura­tion may lead to a loss of services.

Structure

This guide contains the following chapters and appendices:

• Chapter 1 on page 17 provides information about M-ATA features and capabilities

• Chapter 2 on page 19 provides hardware installation procedures

• Chapter 3 on page 22 describes the Home section settings

• Chapter 4 on page 25 describes the LAN section settings

• Chapter 5 on page 32 describes the Telephony section settings

• Chapter 6 on page 48 describes the System section settings

• Chapter 7 on page 68 describes how to download and display the SmartLink M-ATA user guide

• Chapter 8 on page 70 describes how to log out of the M-ATA management system

• Chapter 9 on page 72 contains information on contacting Patton technical support for assistance

• Appendix A on page 75 contains compliance information for the M-ATA

• Appendix B on page 77 contains specifications for the M-ATA

• Appendix C on page 80 describes dialing plans and contains sample plans

• Appendix D on page 83 describes the calling features that can be accessed from phones attached to the

SmartLink M-ATA

• Appendix E on page 85 explains how to configure the voice prompt function in the SmartLink M-ATA

For best results, read the contents of this guide before you install the M-ATA.

14

15

WARNING

SmartLink M-ATA Getting Started Guide

Precautions

Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per­sonal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.

Note

IMPORTANT

CAUTION

CAUTION

WARNING

WARNING

A note presents additional information or interesting sidelights.

The alert symbol and IMPORTANT heading calls attention to
important information.

The alert symbol and CAUTION heading indicate a potential haz­ard. Strictly follow the instructions to avoid property damage.

The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.

The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.

The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.

Safety when working with electricity

The SmartLink contains no user serviceable parts. The equipment shall
be returned to Patton Electronics for repairs, or repaired by qualified

WARNING

service personnel.

The external power adapter shall be a listed Limited Power Source. Ensure
that the power cable used with this devise meets all applicable standards for
the country in which it is to be installed, and that it is connected to a wall out­let which has earth ground. The mains outlet that is utilized to power the
devise shall be within 10 feet (3 meters) of the device, shall be easily acces­sible, and protected by a circuit breaker.

SmartLink M-ATA Getting Started Guide

Do not work on the system or connect or disconnect cables during periods of
lightning activity.

WARNING

In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.

General observations

• Clean the case with a soft slightly moist anti-static cloth

• Place the unit on a flat surface and ensure free air circulation

• Avoid exposing the unit to direct sunlight and other heat sources

• Protect the unit from moisture, vapors, and corrosive liquids

16

Typographical conventions used in this document

This section describes the typographical conventions and terms used in this guide.

General conventions

The procedures described in this manual use the following text conventions:

Table 1. General conventions

Convention Meaning

Garamond blue type

Garamond bold type

< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,

Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec­tion heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View

button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Indicates the names of command buttons that execute an action.

<C>, and so on.

Chapter 1

Chapter contents

SmartLink M-ATA overview .................................................................................................................................18

General information

17

18

SmartLink M-ATA Getting Started Guide

1 • General information

SmartLink M-ATA overview

The SmartLink Micro-Analog Telephone Adapter (see figure 1) provides transparent connectivity for analog
phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the SmartLink
product is an effective and flexible solution for accessing Internet-based telephone services and corporate intra­net systems across established LAN and Internet connections like xDSL and cable modems.

Figure 1. SmartLink M-ATA

The SmartLink M-ATA provides one RJ-45 Ethernet port and one FXS (RJ-11) analog phone port. Side panel
LEDs quickly show at-a-glance the status of the system, WAN and phone ports.

A full suite of IP features (DHCP and NAT/PAT) are available on the M-ATA to provide easy interconnection
to VoIP services and IP transport networks. VLAN tagging and prioritization enables voice traffic to be han­dled before data traffic by other devices on the network.

The web interface offers two levels of configuration access for the network operator and end user. The friendly
web interface and product labeling (Phone, LAN, and WAN) to help ensure a trouble-free installation for the
end user. Configuration and firmware can be downloaded from a TFTP server or HTTP server.

SmartLink M-ATA overview

Chapter 2 SmartLink installation

Chapter contents

Installing the M-ATA............................................................................................................................................20

Resetting the M-ATA to factory default ..........................................................................................................21

19

1

2

34567

Gaithersburg, Maryland

M-ATA

Micro-Analog

Telephone Adapter

PHONE

LAN

SYSTEM

POWER

20

SmartLink M-ATA Getting Started Guide

2 • SmartLink installation

Installing the M-ATA

The unit should be installed in a dry environment with at least 2 inches (5 cm) of clearance at the sides,
front, and rear of the unit to allow air circulation for cooling.

Plug in the telephone (see figure 2).

Plug in the PC or LAN, or a LAN hub/switch.

Plug the power adapter into the power jack on the SmartLink M-ATA (see figure 2). Connect the other
end of the power cord to an appropriate AC power outlet.

Wait 30 seconds after powering the SmartLink M-ATA on, then verify that the green Power LED is lit
(see figure 2).

By default, the M-ATA will automatically request IP network settings from the LAN using DHCP. To
determine the IP address of the SmartLink, lift the handset off the attached analog phone and dial

* * * * .

Dial 1 0 0 # , listen to and record the IP address of the SmartLink. (To manually set the IP address, see
appendix E, “Voice prompt configuration” on page 85 for details).

Use a web browser to connect to the SmartLink M-ATA. The URL will be http://<ip address>. For
example, if the M-ATA IP address was 10.10.10.2 , the URL would be http://10.10.10.2 .

Note

The default password for the M-ATA is “ root” .

Follow the directions of your voice service provider to set up
voice services.

IMPORTANT

Phone

2 4

Front

view

Power adapter

PC or

LAN

--or--

3

LAN

Hub/Switch

Rear
view

Phone jack

Power jack

Figure 2.

Installing the M-ATA

System LED

LAN LED

Phone LED

SmartLink M-ATA

Power LED

installation diagram

LAN port

SmartLink M-ATA Getting Started Guide 2 • SmartLink installation

1

2

3

4

Resetting the M-ATA to factory default

The M-ATA should be powered off.

Press the recessed button on the rear of the M-ATA, then apply power to the unit.

Continue depressing the button while the LEDS are flashing, and only release the button after the LEDs
have stopped.

You may now log in to the M-ATA using the password “root”.

21

Installing the M-ATA

Chapter 3 Home

Chapter contents

System information ...............................................................................................................................................22

System Uptime ...............................................................................................................................................22

LAN IP Address ..............................................................................................................................................22

MAC address ..................................................................................................................................................22

Application Version ........................................................................................................................................22

Config Date ....................................................................................................................................................22

Security ...........................................................................................................................................................23

Application Code Version ...............................................................................................................................23

Downloader Code Version ..............................................................................................................................23

System Status.........................................................................................................................................................23

SIP Messages Sent ...........................................................................................................................................23

SIP Messages Received ....................................................................................................................................23

SIP Bytes Sent .................................................................................................................................................23

SIP Bytes Received ..........................................................................................................................................23

RTP Packets Sent ............................................................................................................................................23

RTP Packets Received .....................................................................................................................................23

RTP Bytes Sent ...............................................................................................................................................23

RTP Bytes Received ........................................................................................................................................23

22

SmartLink M-ATA Getting Started Guide 3 • Home

System information

\

Figure 3. SmartLink VoIP download and configuration Home page

System Uptime

Shows how long the SmartLink M-ATA has been operating since the last time it was reloaded (either by pow­ering the unit off and then on again, or by selecting System > Reload).

LAN IP Address

The IP address of the SmartLink M-ATA. If (Static) is shown next to the address, it means the IP address was
assigned to the SmartLink M-ATA under the LAN Settings. (Dynamic) indicates the IP address was learned
via DHCP.

MAC address

The media access control (MAC) address of the Ethernet interface in the SmartLink.

Application Version

The SmartLink firmware version number.

Config Date

The date of the configuration file that was downloaded from an auto-upgrade server.

System information 23

SmartLink M-ATA Getting Started Guide 3 • Home

Security

Indicates that the SmartLink web interface utility has been secured with a password. To configure a password,
see section “Set Security Password” on page 51.

Application Code Version

Shows the application code version being used.

Downloader Code Version

Shows the downloader code version being used.

System Status

Shows VoIP statistics for the period of time since the SmartLink M-ATA was last reloaded (either by powering
the unit off and then on again, or by selecting System > Reload).

SIP Messages Sent

Total number of VoIP SIP messages sent (including retransmissions).

SIP Messages Received

Total number of VoIP SIP messages received (including retransmissions).

SIP Bytes Sent

Total number of bytes of VoIP SIP messages sent (including retransmissions).

SIP Bytes Received

Total number of bytes of VoIP SIP messages received (including retransmissions).

RTP Packets Sent

Total number of VoIP RTP packets sent (including redundant packets).

RTP Packets Received

Total number of VoIP RTP packets received (including redundant packets).

RTP Bytes Sent

Total number of VoIP RTP bytes sent.

RTP Bytes Received

Total number of VoIP RTP bytes received.

System Status 24

Chapter 4 Network—LAN

Chapter contents

Status.....................................................................................................................................................................25

Interface Status ...............................................................................................................................................25

Enabled .....................................................................................................................................................25

Service .......................................................................................................................................................25

Interface Status ..........................................................................................................................................25

Network Settings ............................................................................................................................................25

Dynamic IP Assignment ............................................................................................................................25

IP address ..................................................................................................................................................26

MAC address ............................................................................................................................................26

Subnet Mask .............................................................................................................................................26

Default Gateway .......................................................................................................................................26

Domain name ...........................................................................................................................................26

DNS address .............................................................................................................................................26

DynDNS address ......................................................................................................................................26

VLAN .......................................................................................................................................................26

Priority Tag ...............................................................................................................................................26

Settings..................................................................................................................................................................26

Internet Configuration ....................................................................................................................................27

Obtain LAN configuration dynamically ....................................................................................................27

Specify fixed LAN configuration ...............................................................................................................27

WAN PPPoE Configuration ...........................................................................................................................28

Enable PPPoE ...........................................................................................................................................28

Authentication ..........................................................................................................................................28

Settings .....................................................................................................................................................28

Idle Timeout ....................................................................................................................................... 28

Echo Timeout ..................................................................................................................................... 28

Echo Count......................................................................................................................................... 28

Service Name ...................................................................................................................................... 28

AC Name............................................................................................................................................ 28

Dynamic DNS ................................................................................................................................................28

Configuring Dynamic DNS ......................................................................................................................29

MAC Spoofing Configuration ........................................................................................................................29

WAN MAC Address (Spoofed) .................................................................................................................29

VLAN Configuration ......................................................................................................................................29

VLAN Tag (IEEE 802.1q) ........................................................................................................................30

Priority Tag (IEEE 802.1q) .......................................................................................................................30

Saving your work ............................................................................................................................................30

ToS/DiffServ.........................................................................................................................................................30

Saving your work ............................................................................................................................................30

25

SmartLink M-ATA Getting Started Guide 4 • Network—LAN

Status

Shows the status of key LAN network settings as configured under LAN settings

Interface Status

Figure 4. Internet Status window

Enabled

Yes indicates the LAN interface is enabled and ready to be used.

Service

Either Routed or Bridged, displays whether the SmartLink’s LAN interface connection is operating in a routed
or bridged mode.

Interface Status

Either Up or Down.

Network Settings

These are the details of your LAN network settings.

Dynamic IP Assignment

Displays Yes (via DHCP) if you are using a dynamic IP address or No if a dynamic IP address is not being used.

Status 26