This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
The information in this document is subject to change without notice. Patton
Electronics assumes no liability for errors that may appear in this document.
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Summary Table of Contents
1 Model 3101RC Overview.............................................................................................................................. 11
5 Contacting Patton for assistance ................................................................................................................... 43
A Compliance information .............................................................................................................................. 46
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 6
List of Tables .................................................................................................................................................. 7
About this guide ............................................................................................................................................. 8
Typographical conventions used in this document................................................................................................ 10
General conventions .......................................................................................................................................10
1 Model 3101RC Overview.............................................................................................................................. 11
Features .................................................................................................................................................................13
Connecting the ADSLx interfaces ...................................................................................................................16
Connecting the GBE trunk interface ...............................................................................................................17
RJ-45 Electrical Trunk Port ......................................................................................................................17
Ethernet Port (10/100 ENET) on Trunk Card ...............................................................................................18
Console Port (CONFIG) ................................................................................................................................19
Provisioning a Management IP Port ......................................................................................................................21
Web GUI ........................................................................................................................................................23
Web GUI ........................................................................................................................................................27
A – Import File (Write Download Config To Flash) .................................................................................27
B – Import File (Load Remote Config to Running Config) ......................................................................29
C – Export File (Put Running Config to Remote TFTP Server) ...............................................................30
D – Save Running Config to Flash (System Config) .................................................................................31
E – Reload FLASH to Running Config .....................................................................................................32
4
5
Model 3101RC Getting Started Guide
F – Restore Factory Default ......................................................................................................................33
G – Flash Boot Point Configuration Select ...............................................................................................34
Web GUI ........................................................................................................................................................36
FTP Get In Progress ..................................................................................................................................36
Firmware Write In Progress .......................................................................................................................37
Tools and Equipment Requirements ...............................................................................................................39
System Spares ..................................................................................................................................................39
Controls and LED Indication................................................................................................................................40
Out-of-warranty service .............................................................................................................................44
Returns for credit ......................................................................................................................................44
Return for credit policy .............................................................................................................................45
A Compliance information .............................................................................................................................. 46
CE Declaration of Conformity ..............................................................................................................................47
This guide describes installing and configuring a Patton Electronics Model 3101RC ADSL2/2+ Triple-play
Access IPDSLAM Module.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 describes the Model 3101RC
• Chapter 2 describes installing the Model 3101RC hardware
• Chapter 3 describes configuring the Model 3101RC
• Chapter 4 describes operating and maintaining the Model 3101RC
• Chapter 5 contains information on contacting Patton technical support for assistance
• Appendix A lists compliance information
For best results, read the contents of this guide before you install the Model 3101RC.
8
9
Model 3101RC Getting Started Guide
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential Model 3101RC problems. Warnings relate to personal injury issues, and Cautions refer to
potential property damage.
Note
WARNING
WARNING
CAUTION
CAUTION
Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
Safety when working with electricity
The Model 3101RC shall be installed in a restricted access location accessi-
•
ble only to authorized personnel.
•
WARNING
This unit contains no user-serviceable parts. Refer servicing to qualified
personnel.
•
When removing cards from a shelf under power, some of the components
such as the DC converters may be extremely hot. Handle by the card guides
only.
•
To prevent accidental electrical short circuits, align the card correctly
between the card guides before you insert it in the slot.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
Model 3101RC Getting Started Guide
10
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention
Garamond blue type
Futura bold type
Italicized Futura type
Futura type
Garamond bold type
< >
Are you ready?
% dir *.*
Indicates a cross-reference hyperlink that points to a figure, graphic,
table, or section heading. Clicking on the hyperlink jumps you to the reference. When you have finished reviewing the reference, click on the
Go to Previous View button in the Adobe® Acrobat® Reader
toolbar to return to your starting point.
Indicates the names of menu bar options.
Indicates the names of options on pull-down menus.
Indicates the names of fields or windows.
Indicates the names of command buttons that execute an action.
Angle brackets indicate function and keyboard keys, such as <Shift> ,
<Ctrl> , <C> , and so on.
All system messages and prompts appear in the Courier font as the
system would display them.
Bold Courier font indicates where the operator must type a response or
command
Meaning
Mouse conventions
The following conventions are used when describing mouse actions:
Table 2. Mouse conventions
ConventionMeaning
Left mouse button
Right mouse buttonThis button refers the secondary or rightmost mouse button (unless you have
PointThis word means to move the mouse in such a way that the tip of the pointing
ClickMeans to quickly press and release the left or right mouse button (as instructed in
Double-clickMeans to press and release the same mouse button two times quickly
DragThis word means to point the arrow and then hold down the left or right mouse but-
This button refers to the primary or leftmost mouse button (unless you have
changed the default configuration).
changed the default configuration).
arrow on the screen ends up resting at the desired location.
the procedure). Make sure you do not move the mouse pointer while clicking a
mouse button.
ton (as instructed in the procedure) as you move the mouse to a new location.
When you have moved the mouse pointer to the desired location, you can release
the mouse button.
Features .................................................................................................................................................................14
The Model 3101RC (see figure 1) delivers affordable ADSL/ADSL2/2+ network access for triple-play ready
ADSL service. The ADSL2+ IPDSLAM module, together with Patton’s ForeFront Access Platform, is the premier solution for fault tolerant Triple-Play enabled network deployments..
Figure 1. Model 3101RC ADSL2/2+ Triple-play Access IPDSLAM Module
The Model 3101RC offers complete ADSL, ADSL2 and ADSL2+ support including extended range operation, and enhance speeds. Each 3101RC IPDSLAM Module includes all the intelligence necessary to function
as a complete single card IPDSLAM thereby providing unparalleled redundancy and fault tolerance in network
deployments. The Model 3101RC includes redundant 10/100/1000 Ethernet uplink ports as well as redundant mid-plane connections to ensure non-stop operation.
The Model 3101RC is designed for triple-play networks where the reliable delivery of IP based voice, video
and data services depends on the QoS metrics that are assigned to the flows. Consequently, the Model 3101RC
supports the mapping of ATM CBR/UBR/VBR traffic types and cell rates to IEEE 802.1p/Q VLAN priority
classes. VLAN stacking or “Q-in-Q” is likewise supported to ensure transparent extension of subscriber VLAN
networks. In order to maximize WAN bandwidth, IGMP Snooping is supported to ensure that IP Multicast
traffic is detected and forwarded accordingly.
Introduction
13
•
Model 3101RC Getting Started Guide
1 • Model 3101RC Overview
Features
Built-in Triple Play Support - ADSL2+ high-bandwidth downstream with Multicast support and QoS
included.
• QoS - Per PVC traffic classification with shaping and policing; 802.1p VLAN priority; ToS/DiffServ strip-
ping and priority queuing.
• 24–48 ADSL2/2+ Ports - Right size the deployment with the best port-per-card ratio. Easily scale by add-
ing cards.
• Per-Port Configuration - To facilitate the provisioning and tailoring of services, ports are independently
selectable to the individual DSL standard and required port speeds.
• SNMP/HTTP Management - SNMP/HTTP manageable from anywhere in the world including attached
CPE units.
• Management Features - Configurable alarm reporting with SNMP Traps, RMON for performance moni-
toring, Dying Gasp support on ADSL ports, I.610 OA&M, F5 loopback support, G.PLOAM, embedded
HTTPS web server for easy configuration via a browser.
Applications
The Extreme FullPipe™ – configured with 3101RC cards – provides 144 ADSL2/2+ links in a 4U chassis.
Whether delivering triple-play services or Internet access, the 3101RC is interoperable with Patton 3101 and
3102 ADSL2/2+ CPEs as well as with third-party solutions.
Connecting the ADSLx interfaces ...................................................................................................................17
Connecting the GBE trunk interface ...............................................................................................................18
RJ-45 Electrical Trunk Port ......................................................................................................................18
Ethernet Port (10/100 ENET) on Trunk Card ...............................................................................................19
Console Port (CONFIG) ................................................................................................................................20
Hardware Installation
14
15
Model 3101RC Getting Started Guide
2 • Hardware Installation
Pre-Installation
This section provides safety information to review before installing the Model 3101RC. The information
includes required installation tools, safety requirements, and electrostatic discharge protection.
Tools and Test Equipment Requirements
To install and maintain the Model 3101RC, you should have the tools and test equipment listed in table 3.
Table 3. Required Installation Tools and Materials
Item RequiredPurpose
Anti-static wrist strapProtect the Model 3101RC system from electro-
static discharge damage.
Hand toolsScrew drivers for equipment removal and
replacement.
Wire cutter/stripperPrepare wires for electrical connections.
Accessories and hardware kitScrews, bolts, etc., for securing the equipment on
the desired location
Safety Requirement
To prevent possible serious injury, do not apply power to the Model 3101RC system at the central office or any
remote site until you’ve completed all of the installation procedures and connected it to the external facilities.
Be cautious when turning on/off the Model 3101RC system power.
Electrostatic Discharge Protection
The terminal cards contain static-sensitive components. When handling them, be sure to wear a properly
grounded anti-static wrist strap to prevent the damage from electrostatic discharge. If a wrist strap is not available, hold all cards only by their edges or extractor handles. Do not touch any component or traces on the
cards. For future use, store cards in original shipped antistatic bags, or in an approved static-protected bag or
container.
To minimize the possible damage from electrostatic discharge, do not install the Model 3101RC in cold, dry
places where static electricity can build up. Also, when handling cards, do not touch their rear-edge connector
traces. These electrical contact points should be kept free of body oils and other contaminants.
Pre-Installation
Model 3101RC Getting Started Guide 2 • Hardware Installation
Hardware Installation
The hardware installation for the Model 3101RC is simple and without complex hardware setting. However, it
should be installed following the standard installation procedures. During installation, basic safety precautions
should always be taken, especially, be sure to wear an antistatic wrist strap to prevent static electricity from
damaging the system and injury to the operator. Handle electronic components as little as possible.
Connecting the ADSLx interfaces
The Model 3101RC supports 24/48 ADSL/2/2+ ports. There are two RJ-21 50-pin female connectors on the
front panel of the 3101RC TM card. One connector is for DSL ports 1~24; the other is for DSL ports 25~48.
When installing, just plug the end of a cable with the RJ-21 50-pin male connector into the DSL interface
female connector on the TM card. The other side of the cable is generally tied to the MDF.
The pin assignment of ADSLx interface is illustrated below:
125
2650
1 2 3 4 5 6 7 8 - 18 19 20 21 22 23 24 25
Tip
TipTipTipTipTipTip TipTipTipTipTipTip TipTip
1 2 3 4 5 6 7 8 - 18 19 20 21 22 23 24 25
26 27 28 29 30 31 32 33 - 43 44 45 46 47 48 49 50
Ring Ring Ring Ring Ring Ring Ring RingRing Ring Ring Ring Ring Ring Ring
1 2 3 4 5 6 7 8 - 18 19 20 21 22 23 24 25
-
-X
X
Figure 3. Pin Assignment of DSL Interfaces
NoteTip 1 is for Port 1 in regard to the connector for 1~24 ports, or Port
25 in regard to the connector for 25~48 ports.
Hardware Installation16
Model 3101RC Getting Started Guide 2 • Hardware Installation
Connecting the GBE trunk interface
The Model 3101 has two configurable 10/100/1000 auto-negotiation copper GBE trunk interfaces. User can
switch any of the two GBE interfaces to PICMG 2.16 backplane or to 3101 TM card independently. By
default, the two GBE interfaces connect to 3101 TM card.
RJ-45 Electrical Trunk Port
The pin assignment of RJ-45 connector on the trunk port is shown in the following figure and table.
Model 3101RC Getting Started Guide 2 • Hardware Installation
Ethernet Port (10/100 ENET) on Trunk Card
The Model 3101RC provides one RJ45 Jack (10/100 ENET) on the front panel of 3101RC card for Ethernet
interface connection. The detailed pin assignment is shown in figure 5:
PIN 1PIN 8
1 2 3 6 Other pins
TX + TX - RX + RX -
LED A
Figure 5. Ethernet Port RJ-45 pin assignment
LED B
To connect the Ethernet interface to PC, the Ethernet crossover cable is required. The detailed pin assignment
is shown below:
Figure 6. Ethernet crossover cable
Hardware Installation18
Model 3101RC Getting Started Guide 2 • Hardware Installation
Console Port (CONFIG)
The Console interface (CONFIG) on the front panel of 3101RC card is the main control interface of the
Model 3101RC. The RJ45 connector pin assignment follows the EIA-561 signal type used in RS-232 interface, and the Model 3101 is a DCE Device. The following figure illustrated the DTE relative pin assignments
in RJ45 connector:
1 2 3 4 5 6 7 8
12345678
4 5 6 Other pins
GND TxD RxD Not used
Figure 7. Console Port RJ-45 pin assignment
To connect the host PC to the console port, a RJ45 (male) connector-to-RS232 DB9 (female) connector cable
is required. The RJ45 connector of the cable is connected to the COM port of the DSLAM; the DB9 connector of the cable is connected to the PC COM port. The DTE relative pin assignment of the console cable is
shown below:
RD
TD
DGND
1
6
2
7
3
8
4
9
5
1
2
3
4 (DGND)
5 (TD)
6 (RD)
7
8
Figure 8. Pin assignment of Console Interface
Table 4. Pin Assignment of Console Cable (DTE Relative)
Signal Type Abbr. DB-9F RJ-45M Pin
Common GroundGND Pin 5Pin 4
Transmitted DataTxDPin 3 Pin 6
Received DataRxD Pin 2Pin 5
Data Terminal ReadyDTRNot usedNot used
Data Set ReadyDSRNot usedNot used
Request To SendRTSNot usedNot used
Clear To SendCTS Not usedNot used
Carrier Detect DCDNot used Not used
Ring Indicator RI Not usedNA
Hardware Installation19
Chapter 3Configuration
Chapter contents
Provisioning a Management IP Port ......................................................................................................................22
Web GUI ........................................................................................................................................................24
Web GUI ........................................................................................................................................................28
A – Import File (Write Download Config To Flash) .................................................................................28
B – Import File (Load Remote Config to Running Config) ......................................................................30
C – Export File (Put Running Config to Remote TFTP Server) ...............................................................31
D – Save Running Config to Flash (System Config) .................................................................................32
E – Reload FLASH to Running Config .....................................................................................................33
F – Restore Factory Default ......................................................................................................................34
G – Flash Boot Point Configuration Select ...............................................................................................35
Web GUI ........................................................................................................................................................37
FTP Get In Progress ..................................................................................................................................37
Firmware Write In Progress .......................................................................................................................38
Model 3101RC Getting Started Guide 3 • Configuration
Provisioning a Management IP Port
This section describes how to use CLI commands or Web GUI to provision an IP port for the Model 3101.
Referring to the previous section, use a console cable to connect a host PC and the Model 3101 through its
console port (CONFIG). Then on PC run the terminal program with the setting shown below:
Figure 9. Terminal program settings
NoteFor both CLI and Web Configuration Tool, the default login user-
name and password are: admin/admin.
CLI
In the PC terminal screen, type in the login user name and password to login the system. Type the following
command to check current IP setting of all the management ports.
CommandExplanation
enableEnter enable command mode.
show management all Display all system management port IP settings.
LOCAL login: admin
Password:
this is motd file to inform any information to user
PATTON
System Description:3101 48-port ADSL2+ POTS
Hardware Version:A
Firmware Version:0.74B03
Software Version:0.74B03
Compiled Wed Oct 24 16:41:23 CST 2007
local:>enable
local:%show management all
GBE MGMT
gateway <gateway ip>
exitGo back to enable command mode.
show management allCheck if the inband and outband IP settings have
show routeDisplay system route table.
configureEnter configure command again.
runningcfg write partition <number> Save new setting to memory (partition 1 or 2).
Set in-band management port IP setting.
ment. This setting is optional not mandatory.
Set out-band management port IP setting.
Add other routes in the route table (option).
been changed.
After setting the in-band/out-band IP of the Model 3101, remember to connect the 3101RC's 10/100 Ethernet port to the Ethernet LAN. Then in the previous PC terminal screen, type the following commands to verify if the Ethernet connection between the management station and the Model 3101 is working.
CommandExplanation
exitGo back to enable command mode.
ping <ipv4 address>Ping to the management station to verify the con-
Model 3101RC Getting Started Guide 3 • Configuration
local:%configure
local:(conf)#runningcfg write partition 1
Are you sure write running configuration to Flash ROM partition #1 ? (Y/[N])y
System writing Flash ROM partition #1...
Write running configuration to Flash ROM partition #1 success!
local:(conf)#exit
local:%ping 172.16.10.72
PING 172.16.10.72 (172.16.10.72): 56 data bytes
64 bytes from 172.16.10.72: icmp_seq=0 ttl=64 time=8.7 ms
64 bytes from 172.16.10.72: icmp_seq=1 ttl=64 time=0.8 ms
64 bytes from 172.16.10.72: icmp_seq=2 ttl=64 time=0.8 ms
64 bytes from 172.16.10.72: icmp_seq=3 ttl=64 time=0.8 ms
--- 172.16.10.72 ping statistics --4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 0.8/2.7/8.7 ms
local:%
Now you can access the Model 3101 via Telnet on port 23 (for using CLI) or Web GUI interface by entering
the IP address of 3101 in your browser's URL/address field.
Web GUI
Use the following commands to provision an IP port in the Web GUI:
1. On the menu tree, click on System > Board Setup. The Board Setup page is displayed.
Figure 10. Board IP Setup
2. Type in new IP setting in the GBE (In Band) section for in-band IP provisioning.
3. Type in new IP setting in the MGMT (Out Band) section for out-band IP provisioning.
4. Click on Modify to submit the modification.
Provisioning a Management IP Port23
Model 3101RC Getting Started Guide 3 • Configuration
5. On the menu tree, click on System > IP Routes. The IP Routes page is displayed.
Figure 11. IP Routes
6. Type in new IP address of the system default gateway and then click the Set button or add other routes.
7. Lastly, remember to save new settings to flash memory. On the menu tree, click on Maintenance > Data-
base. The Database Configuration page is displayed. Click on the DB Config Select drop-down list and
select (D)Save Running Config to Flash.
Figure 12. Select Database Configuration
Figure 13. Save Running Config to Flash
Provisioning a Management IP Port24
Model 3101RC Getting Started Guide 3 • Configuration
Configuration Import/Export
The Model 3101RC provides the configuration preservation feature that the configuration database is stored in
flash memory (two partitions available). In addition to the configuration preservation feature, the Model
3101RC also provides the configuration export/import feature.
Figure 14. DB Configuration Concept
CLI
Suppose that TFTP Server IP address is 192.168.7.1 and configuration file name is ‘testcfg’:
A – Import file from TFTP Server to the Download Config and then write Download Config to the Flash (partition 1 or partition 2).
Example:
enable
configure
remotecfg login 192.168.7.1 get testcfg write partition <number>
B – Import file from TFTP Server to the Download Config and then load Download Config to the Running
Config.
Example:
enable
configure
remotecfg login 192.168.7.1 get testcfg load
Configuration Import/Export25
Model 3101RC Getting Started Guide 3 • Configuration
C – Export: export file from Running config to the TFTP server.
Example:
enable
configure
runningcfg login 192.168.7.1 put testcfg
D –Write Running config to the Flash (partition 1 or partition 2).
F–Set system configuration (current boot point) to factory default value
Example:
enable
configure
restore-factory
G –Select Configuration Flash Boot Point
Example:
enable
configure
runningcfg active partition <number>
Configuration Import/Export26
Model 3101RC Getting Started Guide 3 • Configuration
Web GUI
On the menu tree, click on Maintenance > Database. The Database Configuration page is displayed. Select the
database configuration action you want to perform:
• “A – Import File (Write Download Config To Flash)” on page 27
• “B – Import File (Load Remote Config to Running Config)” on page 29
• “C – Export File (Put Running Config to Remote TFTP Server)” on page 30
• “D – Save Running Config to Flash (System Config)” on page 31
• “E – Reload FLASH to Running Config” on page 32
• “F – Restore Factory Default” on page 33
• “G – Flash Boot Point Configuration Select” on page 34
Figure 15. Database configuration menuin the Web GUI
A – Import File (Write Download Config To Flash)
Type in the TFTP Server IP address and the name of the file you want to download. Then click on Get File
button.
Figure 16. Write Download Config to Flash: Get File
Configuration Import/Export27
Model 3101RC Getting Started Guide 3 • Configuration
Write downloaded Config to Flash in progress:
Figure 17. Write Download Config to Flash: Write File
Write to memory successfully:
Fail to Get File:
Figure 18. Write Download Config to Flash: Write Successful
Figure 19. Write Download Config to Flash: Fail to Get File
Configuration Import/Export28
Model 3101RC Getting Started Guide 3 • Configuration
B – Import File (Load Remote Config to Running Config)
Type in the TFTP Server IP address and the name of the file you want to download. Then click on Get File
button.
Figure 20. Load Remote Config to Running Config: Get File
Write to Running Config successfully:
Fail to Get File:
Figure 21. Load Remote Config to Running Config: Write Successful
Figure 22. Load Remote Config to Running Config: Fail to Get File
Configuration Import/Export29
Model 3101RC Getting Started Guide 3 • Configuration
C – Export File (Put Running Config to Remote TFTP Server)
Type in the TFTP Server IP address and the name of the file you want to export. Then click on Put File button.
Figure 23. Put Running Config to Remote TFTP Server: Put File
TFTP put file successfully:
TFTP put file fail:
Figure 24. Put Running Config to Remote TFTP Server: Put File Successful
Figure 25. Put Running Config to Remote TFTP Server: Put File Fail
Configuration Import/Export30
Model 3101RC Getting Started Guide 3 • Configuration
D – Save Running Config to Flash (System Config)
Click on the drop-down list and select partition, and then click on Write_Running button to write running
configuration to Flash.
Figure 26. Save Running Config to Flash: Write Running Configuration
Write running config to Flash successfully:
Figure 27. Save Running Config to Flash: Write Successful
Configuration Import/Export31
Model 3101RC Getting Started Guide 3 • Configuration
E – Reload FLASH to Running Config
Click on the drop-down list and select partition, and then click on LOAD_FLASH button to load configuration from Flash to Running Config.
Figure 28. Load FLASH to Running Config: Load Configuration
Load configuration from FLASH to Running Config successfully:
Figure 29. Load FLASH to Running Config: Load Configuration Successful
Configuration Import/Export32
Model 3101RC Getting Started Guide 3 • Configuration
F – Restore Factory Default
Except out-band IP address and user account, all other configuration will be restored to factory default.
Click on Factory_Default button to restore factory default configuration.
Figure 30. Restore Factory Default
After loading default configuration to Flash successfully, you must click on the RESTART button to restart the
system.
Configuration Import/Export33
Figure 31. Restore Successful
Model 3101RC Getting Started Guide 3 • Configuration
G – Flash Boot Point Configuration Select
Click on the Boot Config drop-down list and select the partition (Partition1 or Partition2) as the boot point.
Click on Apply and then restart the system. The system will restart and load the configuration in the partition
you select into the running configuration.
Figure 32. Flash Boot Point Configuration Select
Configuration Import/Export34
Model 3101RC Getting Started Guide 3 • Configuration
Firmware Update
CLI
If you want to update firmware code, you must get the image file from FTP Server.
Suppose that the FTP Server IP address is 192.168.7.1 and the image filename is ‘vmlinux_ patton0.74B04’.
Example:
1. Enter the following commands in order to update the firmware for Model 3101.
share password tg123
firmware upgrade vmlinux_patton0.74B04Firmware upgrade may take a few minutes, don’t
exitReturn to enable mode.
show firmware statusWhen status returns “Upgraded already!”, you can
show firmware partitionShow partition information.
Login to update the firmware.
turn off or reset the system during the process.
restart the system to run new firmware image. Once
you upgrade successfully, you can’t upgrade the sec-
ond time unless you have restarted the system.
Current Version:0.74B04
Partition Version Date Status
------------------------------------------1 0.74B03 2007/10/12 -2 0.74B04 2007/10/26 Active
NoteThe ‘Active’status of the firmware partition information means the
active partition for next time restart, not current running partition.
You can see which partition by referring to the Current Version.
2. The Model 3101 provides two firmware memory partitions. If you want to change the firmware partition
for booting, use the following commands (if you change to the non-active partition, system will restart
immediately):
CommandPurpose
enableEnter enable mode.
configureEnter configuration mode.
firmware partition <number>Select partition 1 or 2 for next power-on.
Firmware Update35
Model 3101RC Getting Started Guide 3 • Configuration
Web GUI
On the menu tree, click on Maintenance > Firmware Update. The Firmware Update page is displayed. Once
you have entered all the necessary values, click on the Firmware Update button to start updating the firmware.
Figure 33. Firmware update no action
Enter the following parameters:
• Firmware Update: Once you have typed in the parameter values, click on this button to start firmware
update.
• Remote FTP Server IP: Type in the IP address of the FTP server.
• Server User Name: Type in the ftp user name.
• Server Password: Type in the ftp password.
• File Name: Type in the firmware filename.
• Firmware Update Status: This field shows current status of firmware update process.
• Firmware Partition Select: Choose a firmware memory partition (Partition 1 or 2). If you change to the
other partition (not current partition), the system will restart immediately.
FTP Get In Progress
The following message is displayed during getting file from FTP server.
Firmware Update36
Model 3101RC Getting Started Guide 3 • Configuration
Firmware Write In Progress
The Flash Write process may take a few minutes. You must not turn off or reset the system during the process.
Firmware Write Successful
When the Flash Write process has completed successfully, the Firmware Update Status shows “Firmware has
upgraded already”. You can now restart the system.
Tools and Equipment Requirements ...............................................................................................................40
System Spares ..................................................................................................................................................40
Controls and LED Indication................................................................................................................................41
Table 6 lists required tools and test equipment for the Model 3101RC system maintenance.
Table 6. Required Installation Tools and Materials
Item RequiredPurpose
Anti-static wrist strapProtect the system from electrostatic discharge
damage
Hand toolScrewdrivers for equipment removal and replace-
ment
Wire cutter/stripperPrepare wires for electrical connections
Wire-wrap gun and bitRemoving and replacing the system interconnec-
tion wires
WiresSystem interconnections to external facilities
VF transmission and signaling
test sets
Fuse and alarm panelFor protection and simplifying troubleshooting
Testing faulty POTS
System Spares
Always keep spares for the DSLAM at each central office for replacement purposes. During the system troubleshooting procedures, certain cards at the central office and/or remote site will be required to be replaced.
Dispatching Maintenance Personnel
Some procedures in this manual involve end-to-end system testing, for which technicians are needed at each
remote site. The remote Model 3101 system sites are normally unattended, however, technicians should be dispatched when needed. The Model 3101 system maintenance efforts and monitor the system for alarms during
those on-site operations.
Electrostatic Discharge Protection
The Model 3101 system contains static-sensitive components. Be sure to wear a properly grounded antistatic
wrist strap when handling them. Also, when removing and replacing a card, hold it either by its front ejector
handle or by its edges.
Do not touch its rear connector contacts, which must remain free of contaminants.
Routine Maintenance
Always monitor the Model 3101 system performance at the central office/ remote sites using the SNMP. It
allows users to view the current system status, alarm information and to take the necessary corrective action if a
problem is reported.
Also keep each Model 3101 system site free of dust and other pollutant that could affect system performance.
In addition, be sure to maintain the environment conditions at the central office and at each remote system
site. The ideal operating temperature is about 20ºC. The following is the acceptable operating condition range:
-10ºC to 60ºC and 0% to 95% humidity at 35ºC
Maintenance Requirement39
Model 3101RC Getting Started Guide 4 • Operation
Controls and LED Indication
The Model 3101 has simple controls and indicators on its front panel. The indicators show the current operating states of various system elements and serve as maintenance aids for local technicians at each site. The
remaining controls on the cards are also provided for local system testing and maintenance.
3101RC LEDs
Table 7. 3101RC Controls and LED Indication
Front Panel of 3101RC
DSL CONNECTION
10/100 ENET
CONFIG
Ready
Model 3101RC
ADSL2+ IpDSLAM
Power
Alarm
RTM
1
2
Ethernet
Matrix
25 26 27 28 29 30 31 32 33 34 35 36
37 38 39 40 41 42 43 44 45 46 47 48
123456789101112
13 14 15 16 17 18 19 20 21 22 23 24
LEDColorStatusIndication/Condition
PowerGreenOnThis LED is a heartbeat, which shows that the unit is still
operational. This is done by alternating between BLINK
and PULSE states and using two cycles of BLINK and then
one cycle of PULSE.
Note:
BLINK: Alternating between OFF and ON; each state
approximately 250ms.
Pulse: Like BLINK, but ON for approximately 250ms, OFF
for 750ms.
OffPower is not detected.
AlarmAmberOnAlarm is present on board.
OffNo alarm.
RTM 1 & 2GreenOnThe network facing Ethernet port has Ethernet link.
FlashingTraffic is passing.
OffThe port has no link.
Matrix 1 & 2GreenOnThe 2.16-based mid-plane facing Ethernet port has Ether-
net link.
FlashingTraffic is passing.
OffThe port has no link.
DSLGreenOnDSL port is activated, linked, and operating normally
OffDSL port is not configured to establish a link.
READYBlueOnCard ready for removal from cPCI chassis.
OffCard not ready for removal from cPCI chassis. Do not
remove card from chassis.
Controls and LED Indication40
Model 3101RC Getting Started Guide 4 • Operation
Table 7. 3101RC Controls and LED Indication
Front Panel of 3101RC
10/100 ENET-
Speed
AmberOn100 Mbps
Off10 Mbps
(right LED on
RJ-45)
10/100 ENET-
Link/Act
(left LED on RJ-
GreenOnLink established
FlashingData activity
OffNo Link
45)
InterfaceDescription
10/100 ENETConnect this Ethernet port to LAN for providing system out-band EMS/Telnet control inter-
face, such as system monitoring, controlling, or software upgrade.
CONFIGConnect this RS-232 port to a computer for local management.
Controls and LED Indication41
Model 3101RC Getting Started Guide 4 • Operation
3101TM LEDs
Table 8. 3101TM Controls and LED Indication
Front Panel of 3101TM
ETH A
ETH B
READY
25–48
DSL
1–24
Alarm
Model 3101TM
ADSL2+ IpDSLAM
LEDColorStatusIndication/Condition
READYBlueOnCard ready for removal from cPCI chassis.
OffCard not ready for removal from cPCI chassis. Do not
remove card from chassis.
AlarmAmberOnAlarm is present on board (mirror of Amber Alarm LED of
Resource card).
OffNo alarm.
InterfaceDescription
Eth ASmall Form-factor Pluggable (SFP) slot 1 for trunk port 1.
Eth BSmall Form-factor Pluggable (SFP) slot 2 for trunk port 2.
DSLTwo RJ-21 connectors for providing 48 ADSL/2/2+ ports.
Out-of-warranty service .............................................................................................................................45
Returns for credit ......................................................................................................................................45
Return for credit policy .............................................................................................................................46
Model 3101RC Getting Started Guide 5 • Contacting Patton for assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
RAS warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
• Online support—available at www.patton.com.
• E-mail support—e-mail sent to support@patton.com will be answered within 1 business day
• Telephone support—standard telephone support is available Monday through Friday, from 8:00 A.M. to
5:00 P.M. EST (8:00 to 17:00 UTC-5), Monday through Friday by calling +1 (301) 975-1007
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
NoteIf you purchased your equipment from a Patton Electronics reseller,
ask your reseller how you should proceed with warranty service. It is
often more convenient for you to work with your local reseller to
obtain a replacement. Patton services our products no matter how
you acquired them.
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or elephants may
require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Introduction44
Model 3101RC Getting Started Guide 5 • Contacting Patton for assistance
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 120 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
• Over 120 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1000 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs)45
CE Declaration of Conformity ..............................................................................................................................47
46
Model 3101RC Getting Started Guide A • Compliance information
Compliance
EMC Compliance:
• EN55022, Class A
• EN55024
Safety Compliance:
• EN60950-1
CE Declaration of Conformity
We certify that the apparatus identified in this document conforms to the requirements of Council Directive
1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication
Terminal Equipment and the mutual recognition of their conformity.
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the
above directive is indicated by the CE sign on the device.
Compliance47
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