Patton electronic SN5200 User Manual
For Quick
For Quick
SmartNode 5200
Enterprise Session Border Router
User Manual
Important
This is a Class A device and is intended for use in a light industrial (commercial) environment only. It is not intended nor
approved for use in a heavy industrial or residential environment.
This device is approved for connection to the public ISDN telecommunication network, over BRI/S0-ISDN interfaces.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07MSN5200-UM
Revised: May 31, 2013
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The terms SmartNode, SmartWare and SmartView are trademarks of Patton Electronics
Company. All other trademarks presented in this document are the property of their
respective owners.
Copyright © 2013, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix F, "End User License Agreement" on page 49 or go to
www.patton.com.
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Summary Table of Contents
1 General Information ......................................................................................................................................... 14
2 Applications Overview ...................................................................................................................................... 19
3 SmartNode Installation..................................................................................................................................... 21
4 Initial configuration .......................................................................................................................................... 26
5 Contacting Patton for Assistance....................................................................................................................... 32
A Compliance Information .................................................................................................................................. 35
B Specifications ................................................................................................................................................... 37
C Cabling ............................................................................................................................................................ 40
D Port Pin-outs .................................................................................................................................................... 42
E SmartNode 5200 Factory Configuration .......................................................................................................... 44
F End User License Agreement ............................................................................................................................ 49
3
Table of Contents
Summary Table of Contents .............................................................................................................................. 3
Table of Contents ............................................................................................................................................... 4
List of Figures...................................................................................................................................................... 7
List of Tables ....................................................................................................................................................... 8
About This Guide .............................................................................................................................................. 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions........................................................................................................................................................... 10
Safety When Working with Electricity ............................................................................................................11
General Observations ......................................................................................................................................12
Typographical Conventions Used in this Document ............................................................................................ 13
General Conventions ......................................................................................................................................13
1 General Information ......................................................................................................................................... 14
SmartNode 5200 Overview ...................................................................................................................................15
SmartNode 5200 Rear Panel ...........................................................................................................................16
SmartNode 5200 Front Panel .........................................................................................................................18
2 Applications Overview ...................................................................................................................................... 19
Introduction..........................................................................................................................................................20
Typical application ................................................................................................................................................20
3 SmartNode Installation..................................................................................................................................... 21
Planning the Installation........................................................................................................................................22
Site Log ...........................................................................................................................................................22
Network Information ......................................................................................................................................22
Network Diagram ...........................................................................................................................................22
IP Related Information ...................................................................................................................................23
Software Tools ................................................................................................................................................23
Power Source ..................................................................................................................................................23
Location and Mounting Requirements ...........................................................................................................23
Installing the Gateway Router ...............................................................................................................................23
Placing the SmartNode ...................................................................................................................................23
Installing Cables ..............................................................................................................................................24
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................24
Connecting the power supply ....................................................................................................................24
4 Initial Configuration ......................................................................................................................................... 26
Introduction...............................................................................................................................
ecting the SmartNode to Your Laptop PC....................................................................................................27
nn
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Configuring the Desired IP Address ......................................................................................................................28
Factory-default IP Settings ..............................................................................................................................28
Login ..............................................................................................................................................................28
...........................27
4
Changing the WAN IP Address ......................................................................................................................28
Connecting the SmartNode to the Network..........................................................................................................29
Loading the Configuration (optional)....................................................................................................................30
Additional Information .........................................................................................................................................31
5 Contacting Patton for Assistance....................................................................................................................... 32
Introduction..........................................................................................................................................................33
Contact Information .............................................................................................................................................33
Patton Support Headquarters in the USA .......................................................................................................33
Alternate Patton Support for Europe, Middle East, and Africa (EMEA) .........................................................33
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................33
Warranty Coverage .........................................................................................................................................33
Out-of-warranty service .............................................................................................................................34
Returns for credit ......................................................................................................................................34
Return for credit policy .............................................................................................................................34
RMA Numbers ...............................................................................................................................................34
Shipping instructions ................................................................................................................................34
A Compliance Information .................................................................................................................................. 35
Compliance ...........................................................................................................................................................36
EMC ...............................................................................................................................................................36
Low-Voltage Directive (Safety) .......................................................................................................................36
PSTN Regulatory ............................................................................................................................................36
CE Declaration of Conformity..............................................................................................................................36
Authorized European Representative.....................................................................................................................36
B Specifications ................................................................................................................................................... 37
Data Connectivity.................................................................................................................................................38
Voice Signalling.....................................................................................................................................................38
IP Services .............................................................................................................................................................38
Management .........................................................................................................................................................38
Operating Environment ........................................................................................................................................39
Operating Temperature ..................................................................................................................................39
Operating Humidity .......................................................................................................................................39
System...................................................................................................................................................................39
Dimensions ...........................................................................................................................................................39
Weight and Power Dissipation..............................................................................................................................39
C Cabling ............................................................................................................................................................ 40
..
Introduction
................................................................................................................................
........................41
Ethernet ................................................................................................................................................................41
D Port Pin-outs .................................................................................................................................................... 42
Introduction..........................................................................................................................................................43
Ethernet ................................................................................................................................................................43
E SmartNode 5200 Factory Configuration .......................................................................................................... 44
Introduction..........................................................................................................................................................45
5
F End User License Agreement ............................................................................................................................ 49
End User License Agreement.................................................................................................................................50
1. Definitions ..................................................................................................................................................50
2. Title ............................................................................................................................................................50
3. Term ...........................................................................................................................................................50
4. Grant of License ..........................................................................................................................................50
5. Warranty ....................................................................................................................................................50
6. Termination ................................................................................................................................................51
7. Other Licenses ............................................................................................................................................51
6
List of Figures
1 SmartNode 5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 SmartNode 5200 rear panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SmartNode 5221 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 SmartNode 5200 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5 Internet telephony IAD application (SN5200 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6 Router front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7 Connecting the SmartNode to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
8 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
9 Typical Ethernet straight-through cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SmartNode 5200 LED definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6 SmartNode weight and maximum power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
7 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
7
About This Guide
This guide describes the SmartNode 5200 hardware, installation and basic configuration. For detailed software
configuration information refer to the SmartWare Software Configuration Guide and the available Configura-
tion Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 14 provides information about router features and capabilities
• Chapter 2 on page 19 contains an overview describing router operation and applications
• Chapter 3 on page 21 provides hardware installation procedures
• Chapter 4 on page 26 provides initial procedures for configuring the SmartNode router
• Chapter 5 on page 32 contains information on contacting Patton technical support for assistance
• Appendix A on page 35contains compliance information for the SmartNode
• Appendix B on page 37 contains specifications for the routers
• Appendix C on page 40 provides cable recommendations
• Appendix D on page 42 describes the router’s ports and pin-outs
• Appendix E on page 44 lists the factory configuration settings for SmartNode 5200
• Appendix F on page 49 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 5200
For best results, read the contents of this guide before you install the router.
9
SmartNode 5200 User Manual About This Guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warni ngs are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
10
SmartNode 5200 User Manual About This Guide
Safety When Working with Electricity
•
Do not open the device when the power cord is connected. For systems
without a power switch and without an external power adapter, line voltages are present within the device when the power cord is connected.
•
For devices with an external power adapter, the power adapter shall be a
listed Limited Power Source The mains outlet that is utilized to power the
device shall be within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compliance with local regulatory requirements.
•
For AC powered devices, ensure that the power cable used meets all applicable standards for the country in which it is to be installed.
•
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or
socket) must have an earth ground.
•
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
•
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN
relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1,
ISDN, Voice, etc. These are known as “hazardous network voltages” and
to avoid electric shock use caution when working near these ports. When
disconnecting cables for these ports, detach the far end connection first.
•
Do not work on the device or connect or disconnect cables during periods of
lightning activity
This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.
This device is NOT intended nor approved for connection to the PSTN. It is
intended only for connection to customer premise equipment.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
11
SmartNode 5200 User Manual About This Guide
Electrostatic Discharge (ESD) can damage equipment and impair electrical circuitry. It occurs when electronic printed circuit cards are improperly handled
and can result in complete or intermittent failures. Do the following to prevent
ESD:
•
Always follow ESD prevention procedures when removing and replacing
cards.
•
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely
channel unwanted ESD voltages to ground.
•
To properly guard against ESD damage and shocks, the wrist strap and cord
must operate effectively. If no wrist strap is available, ground yourself by
touching the metal part of the chassis.
General Observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
12
SmartNode 5200 User Manual About This Guide
Typographical Conventions Used in this Document
This section describes the typographical conventions and terms used in this guide.
General Conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
Italicized Futura type Variables for which you supply values are in italic font
Futura type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
blue screen Information you enter is in blue screen font.
screen Terminal sessions and information the system displays are in screen font.
node The leading IP address or nodename of a SmartNode is substituted with node in
SN The leading SN on a command line represents the nodename of the SmartNode
# An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
in boldface italic font.
<C>, and so on.
by vertical bars ( | )
boldface italic font.
13
Chapter 1 General Information
Chapter contents
SmartNode 5200 Overview ..................................................................................................................................15
SmartNode 5200 Rear Panel ...........................................................................................................................16
SmartNode 5200 Front Panel .........................................................................................................................18
14
SmartNode 5200 Getting Started Guide 1 • General Information
SmartNode 5200 Overview
The SmartNode 5200 Enterprise Session Border Router (see Figure 1) combines Ethernet switching, IP rout-
ing, VPN/Security, and Quality of Service with high-quality Voice over IP (VoIP) session control. This combination allows you to leverage low-cost Internet Telephony on existing IP-PBX equipment for complete SoHo
and branch office voice and data connectivity.
Figure 1. SmartNode 5200
The SmartNode 5200 is equipped with a 10/100Base-T Ethernet WAN port and an integrated 4-port
10/100Base-T Ethernet switch.
The SmartNode 5200 Enterprise Session Border Router performs the following major functions:
• Standard compliant VoIP in accordance with SIP or H.323 protocols.
• Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data traffic.
• Enable universal SIP trunking for up to 32 SIP sessions
Note
The SN5221 model adds a serial X.21 interface and has two Ethernet
ports instead of four; see Figure 3.
SmartNode 5200 Overview 15
SmartNode 5200 Getting Started Guide 1 • General Information
SmartNode 5200 Rear Panel
The SmartNode 5200 is a compact VoIP Gateway Router that supports 32 simultaneous SIP sessions. The
SmartNode 5200 rear panel ports are described in Ta bl e 2 .
Model SN5200
WAN ETH 0/0
Ethernet port
LAN (ETH 0/1)
Ethernet ports 1–4
Figure 2. SmartNode 5200 rear panel
Figure 3. SmartNode 5221 rear panel
Table 2. Rear panel ports
Port Description
WAN ETH 0/0
Auto-MDX Fast-Ethernet port, RJ-45 (see
Figure 3
), connects the unit to an Ethernet WAN
device (for example, a cable modem, DSL modem, or fiber modem).
LAN (ETH 0/1) 1–4
Switched Auto-MDX Fast-Ethernet ports, RJ-45 (see
Figure 3
), connect the unit to an Ether-
net LAN (for example, a PC, printer, or wireless bridge).
5V DC, 1.0A
SmartNode 5200 Overview 16
The Model 5200 has a 5V DC power input (see
Figure 3
).
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