Multi-Port T1/E1/PRI VoIP
Enterprise Session Border Router
User Manual
Sales Office:+1 (301) 975-1000
Technical Support:+1 (301) 975-1007
E-mail:support@patton.com
WWW:www.patton.com
Part Number: 07MSN4960-GS, Rev. G
Revised: February 7, 2012
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The terms SmartNode and SmartWare are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their
respective owners.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SmartNode 4960, you may need to purchase additional licenses, hardware,
software, network connection, and/or service. Contact sales@patton.com or
+1 (301) 975-1000 for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix F, "End user license agreement" on page 67 or go towww.patton.com.
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Summary Table of Contents
1 General information...................................................................................................................................... 14
6 Contacting Patton for assistance ................................................................................................................... 43
A Compliance information .............................................................................................................................. 46
B Specifications ................................................................................................................................................ 50
C Cabling ......................................................................................................................................................... 57
D Port pin-outs ................................................................................................................................................ 62
E SmartNode 4960 factory configuration ........................................................................................................ 65
F End user license agreement ........................................................................................................................... 67
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................12
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 14
SN4960 model codes ......................................................................................................................................16
SN4961 model codes ......................................................................................................................................16
SmartNode 4960 front panel.................................................................................................................................19
Planning the installation ........................................................................................................................................25
Site log ............................................................................................................................................................25
Network information ......................................................................................................................................25
IP related information .....................................................................................................................................25
AC Power Mains .............................................................................................................................................26
Location and mounting requirements .............................................................................................................26
Installing the gateway router..................................................................................................................................26
Placing the SmartNode ...................................................................................................................................26
1. Connecting the SmartNode to your laptop PC..................................................................................................30
2. Configuring the desired IP address ....................................................................................................................31
Factory-default IP settings ...............................................................................................................................31
Changing the WAN IP address .......................................................................................................................31
3. Connecting the SmartNode to the network .......................................................................................................32
4. Loading the configuration (optional).................................................................................................................33
Start-up with factory configuration .................................................................................................................34
Load a new application image (SmartWare) via TFTP ....................................................................................34
Load a new application image (SmartWare) via the serial link .........................................................................36
Line Setup .............................................................................................................................................................39
Out-of-warranty service .............................................................................................................................45
Returns for credit ......................................................................................................................................45
Return for credit policy .............................................................................................................................45
A Compliance information .............................................................................................................................. 46
Radio and TV Interference ....................................................................................................................................47
FCC Part 68 (ACTA) Statement ...........................................................................................................................48
5
SmartNode 4960 User Manual Table of Contents
Industry Canada Notice ........................................................................................................................................48
CE Declaration of Conformity..............................................................................................................................49
Authorized European Representative.....................................................................................................................49
B Specifications ................................................................................................................................................ 50
Data connectivity ..................................................................................................................................................51
Fax and modem support........................................................................................................................................51
IP services..............................................................................................................................................................52
Identification of the SmartNode devices via SNMP...............................................................................................55
C Cabling ......................................................................................................................................................... 57
E1 PRI ..................................................................................................................................................................60
T1 PRI ..................................................................................................................................................................61
D Port pin-outs ................................................................................................................................................ 62
PRI port ................................................................................................................................................................64
F End user license agreement ........................................................................................................................... 67
End User License Agreement.................................................................................................................................68
2. Title ............................................................................................................................................................68
3. Term ...........................................................................................................................................................68
4. Grant of License ..........................................................................................................................................68
7. Other licenses .............................................................................................................................................69
This guide describes the SmartNode 4960 hardware, installation and basic configuration. For detailed software
configuration information refer to the SmartWare Software Configuration Guide and the available Configura-
tion Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 14 provides information about router features and capabilities
• Chapter 2 on page 21 contains an overview describing router operation and applications
• Chapter 3 on page 24 provides hardware installation procedures
• Chapter 4 on page 29 provides quick-start procedures for configuring the SmartNode router
• Chapter 5 on page 38 provides information on G.SHDSL basic configuration
• Chapter 6 on page 43 contains information on contacting Patton technical support for assistance
• Appendix A on page 46 contains compliance information for the router
• Appendix B on page 50 contains specifications for the routers
• Appendix C on page 57 provides cable recommendations
• Appendix D on page 62 describes the router’s ports and pin-outs
• Appendix E on page 65 lists the factory configuration settings for SmartNode 4960
• Appendix F on page 67 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 4960
For best results, read the contents of this guide before you install the router.
9
SmartNode 4960 User Manual
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
IMPORTANT
CAUTION
CAUTION
WARNING
WARNING
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
10
SmartNode 4960 User Manual
Safety when working with electricity
•
Do not open the device when the power cord is connected. For systems
WARNING
without a power switch and without an external power adapter, line voltages are present within the device when the power cord is connected.
•
For devices with an external power adapter, the power adapter shall be a
listed Limited Power Source The mains outlet that is utilized to power the
device shall be within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compliance with local regulatory requirements.
•
For AC powered devices, ensure that the power cable used meets all applicable standards for the country in which it is to be installed.
•
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or
socket) must have an earth ground.
•
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
•
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN
relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1,
ISDN, Voice, etc. These are known as “hazardous network voltages” and
to avoid electric shock use caution when working near these ports. When
disconnecting cables for these ports, detach the far end connection first.
•
Do not work on the device or connect or disconnect cables during periods of
lightning activity
WARNING
This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
11
SmartNode 4960 User Manual
Always follow ESD prevention procedures when removing and
replacing cards.
CAUTION
Wear an ESD-preventive wrist strap, ensuring that it makes good
skin contact. Connect the clip to an unpainted surface of the
chassis frame to safely channel unwanted ESD voltages
to ground.
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Garamond blue type
Futura bold typeCommands and keywords are in boldface font.
Futura bold-italic typeParts of commands, which are related to elements already named by the user, are
Italicized Futura typeVariables for which you supply values are in italic font
Futura typeIndicates the names of fields or windows.
Garamond bold typeIndicates the names of command buttons that execute an action.
< >Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ]Elements in square brackets are optional.
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
screen
nodeThe leading IP address or nodename of a SmartNode is substituted with node in
SNThe leading SN on a command line represents the nodename of the SmartNode
#An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
in boldface italic font.
<C>, and so on.
by vertical bars ( | )
Terminal sessions and information the system displays are in
SN4960 model codes ......................................................................................................................................16
SmartNode 4960 front panel.................................................................................................................................19
14
SmartNode 4960 User Manual 1 • General information
SmartNode 4960 overview
The SmartNode 4960 T1/E1 PRI VoIP Router (see figure 1) combines a Session Border Controller, Universal
SIP Trunking, IP routing, VPN/Security, and Quality of Service with high-quality Voice over IP (VoIP) delivered on 1 to 4 Primary Rate Interfaces (PRI T1/E1). The SN4960 enables transcoding between two networks
to optimize bandwidth utilization. This combination paves the way for enterprises’ migration to unified communications by integrating legacy telephone systems with PSTN and VoIP networks.
Figure 1. SmartNode 4960
The SmartNode 4960 Gateway-Router performs the following major functions:
• Up to 120 VoIP Calls—Up to 120 simultaneous voice or T.38 fax calls with one to four T1/E1/PRI ports
and dual Gigabit Ethernet ports. Use any CODEC or fax on any port, any time.
• Enterprise Session Border Router with Transcoding—Enables up to 64 transcoding sessions between
codecs
• Universal SIP and T.38 Support—Softswitch-certified signaling support between all T1 RBS CAS, ISDN
PRI, Q.SIG, SIP and H.323.
• Secure Toll-Quality VoIP—Patton’s DownStreamQoS™ and Voice-over-VPN with adaptive traffic
management and shaping for maximum voice quality and secure voice communication.
• IP Routing—RIP v1/v2, VRRP, policy-based routing, and loopback interface
• Transparent Telephony Features—Complex number manipulation and mapping for seamless integration
with existing infrastructures, CLIP, CLIR, hold, transfer and much more.
• Management & Provisioning—Web-based management, SNMP, Command Line Interface. Automated
provisioning for easy large-scale deployments.
• Optional High Precision Clock—Delivers DECT PBX interoperability with reliable fax performance.
• G.SHDSL.bis Broadband Access—Complete Access Router with integrated G.SHDSL.bis WAN inter-
face delivers symmetrical throughput up to 11.4 Mbps over four wires or up to 5.7 Mbps over two wires.
Supports ATM QoS with multiple PVCs and outstanding DSLAM interoperability.
SmartNode 4960 overview15
SmartNode 4960 User Manual 1 • General information
SN4960 model codes
The SmartNode 4960 series consists of several models. They differ in the number of PRI ports and voice channels supported. All models come equipped with two 10/100/1000Base-T Ethernet ports. The SmartNode
4960 PRI ports and voice channels are listed in table 2. The SmartNode 4960 G.SHDSL models are listed in
table 3.
Table 2. SmartNode 4960 PRI Ports and Voice Channels
The high precision SmartNode 4961 models have a Stratum III clock. The Stratum III clock provides a clock
source of < 5 ppm. For PBXs that used to rely on PSTN for accurate clock source, the SmartNode 4961 can
provide a PSTN-equivalent high precision clock. The popular DECT PBX needs such high precision clocks.
Note
For high precision clock models, replace SN4960 with SN4961 in
the model code.
SmartNode 4960 overview16
SmartNode 4960 User Manual 1 • General information
SmartNode 4960 rear panel
The SmartNode 4960 rear panel ports are described in table 4.
0
/3
0
/
2
0
/
1
T
0
1
/0
/
E
1
E
T
H
0
/
1
E
T
H
0
/0
C
o
n
s
Reset
o
le
R
S
2
3
2
Power
SN4960/30V
0/0
T1/E1
T1/E1
PRI port 0/0
0/00/10/20/3
T1/E1
T1/E1
PRI ports 0/3–0/0
ETH 0/0
10/100/1000Base-T port
Figure 2. SN4960 rear panel
SN4960/120V
ETH 0/1
10/100/1000Base-T port
ConsoleETH 0/0ETH 0/1
Reset
RS-232
ConsoleETH 0/0ETH 0/1
Reset
RS-232
Console
RS-232 port
RESET
button
SmartNode 4960 rear panel17
SmartNode 4960 User Manual 1 • General information
Table 4. Rear panel ports
PortDescription
WAN ETH 0/0
LAN ETH 0/1
PRI 0/0RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/1RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/2RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/3RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
Console
DC power input
Reset
G.SHDSL port
(option)
Auto-MDX Gigabit-Ethernet port, RJ-45 (see
WAN device (for example, a cable modem, DSL modem, or fiber modem). Note:
Only full duplex modes are supported.
Auto-MDX Gigabit-Ethernet port, RJ-45 (see
LAN (for example, a PC, printer, or wireless bridge). Note: Only full duplex modes
are supported.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
Used for service and maintenance, the Console port (see
connector, connects the product to a serial terminal such as a PC or ASCII terminal
(also called a dumb terminal).
Electricity supply socket. (see
The reset button (see
•
Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the Reset button to restart the unit with the current startup configuration.
•
Restart the unit with factory default configuration—Press the Reset button for
5 seconds until the Power LED (see
the unit with factory default configuration.
•
Restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Starting with the unit powered off, press and hold the Reset button as
you apply power to the unit. Release the Reset button when the Power LED starts
blinking so the unit will enter bootloader mode.
Provides symmetrical throughput up to 11.4 Mbps over four wires or 5.7 Mbps over
two wires. Supports ATM QoS with multiple PVCs and outstanding DSLAM interoperability. The G.SHDSL LEDs are located on either side of the DSL port. ACT (when lit
or blinking) shows Activity, and LINK (when lit) shows that the DSL port is connected.
figure 2
figure 2
) has three functions:
).
figure 3
figure 2
figure 2
), connects the unit to an Ethernet
), connect the unit to an Ethernet
figure 2
on page 19) starts blinking to restart
), an RS-232 RJ-45
SmartNode 4960 rear panel18
SmartNode 4960 User Manual 1 • General information
SmartNode 4960 front panel
Figure 3 shows SmartNode 4960 front panel LEDs, the LED definitions are listed in table 5.
rt 0
o
P
1
/E
1
1
T
rt
o
P
1
/E
1
T
rt 2
o
P
1
/E
1
T
t 3
r
o
P
1
/E
1
T
SN4960/30V
Multi-Port T1/E1/PRI VoIP Enter prise Session Border Router
Power
SmartNode 4960 VoIP IAD
Activity
VoIP
Ethernet 0/0
Link
Ethernet 0/0
100
T1/E1 Port 0
Ethernet 0/1
Activity
Ethernet 0/0
1000
Ethernet 0/0
Activity
Ethernet 0/1
Link
T1/E1 Port 0
Ethernet 0/1
1000
Ethernet 0/1
100
T1/E1 Port 1
T1/E1 Port 0
T1/E1 Port 2
T1/E1 Port 3
T1/E1 Port 3
T1/E1 Port 1 T1/E1 Port 2
Figure 3. SmartNode 4960 front panel
SN4960/120V
Multi-Port T1/E1/PRI VoIP Enter prise Session Border Router
SmartNode 4960 VoIP IAD
SmartNode 4960 front panel19
SmartNode 4960 User Manual 1 • General information
Table 5. SN4960 Front and Rear panel LEDs
LEDDescription
NoteIf an error occurs, all LEDs will flash once per second.
PowerWhen lit, indicates power is applied.
RunWhen lit, the unit is in normal operation. Flashes once per second during
boot (startup).
VoIP Link
Ethernet Link
Ethernet Speed
10/100
Ethernet Speed
1000
Ethernet Activity
PRI Link/Status
•
On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,
in the case of direct routing, has at least one active VoIP connection.
•
Off indicates the unit is not configured or registered, or has no active directrouted VoIP connection.
•
Flashing green indicates that the unit is attempting to register or has failed
to register.
•
On when the Ethernet connection on the corresponding port has a
link indication.
When the Ethernet Link LED is on, then:
•
On when the Ethernet is connected to a 100Mb network.
•
Off when the Ethernet is connected to a 10Mb network.
•
On when the Ethernet is connected to a 1000Mb network.
•
Flashes when data is received or transmitted at the corresponding Ethernet port.
•
On = in frame, no errors
G.SHDSL ACT
(Rear panel)
G.SHDSL LINK
(Rear panel)
•
Flash = Error
•
Fast Flash = Signal detected but no frame synchronization or aquisition is in
process
•
Slow Flash = Framing synchronized, Signaling not established
•
Flashes when data is received or transmitted
•
Off = No activity
•
On when the G.SHDSL connection on the corresponding port has a
link indication.
Application—Edge intelligence of enterprise communication................................................................................22
Application—Multi-service ISDN Internet telephony IAD ...................................................................................23
21
SmartNode 4960 User Manual 2 • Applications overview
Introduction
Patton’s SmartNode VoIP Media Gateway Routers deliver the features you need for advanced multiservice
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical
applications for which this SmartNode is uniquely suited.
Note
Detailed configuration information for SmartNode applications can be
found online at www.patton.com/smartnode.
Application—Edge intelligence of enterprise communication
Enterprises are excited about voice over IP and convergence for the following reasons:
• Bypassing the PSTN. Using Internet telephony service providers (ITSPs) instead of incumbent carriers dra-
matically reduces telephony costs
• IP PBXs, with their full suite of features and ease of integration into existing IT environments are
very appealing
• Convergence lowers technology ownership costs and enables enterprises to deploy new
integrated applications
However, there are several concerns about migrating the whole telephony infrastructure to VoIP:
• Loss of voice quality
• Unknown reliability
• Lack of experience/expertise in voice over IP
Patton’s SmartNode series of VoIP gateways address these concerns enabling enterprises to safely migrate to
VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communication device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX.
PSTN
SmartNode 4960
PRI
SIP
Internet
IP PBX
Legacy PBX
PRI
Legacy subscribers
LAN
VoIP subscribers
Figure 4. Edge intelligence of enterprise communication application
Introduction22
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