Multi-Port T1/E1/PRI
Enterprise VoIP Media Gateway
User Manual
Sales Office:+1 (301) 975-1000
Technical Support:+1 (301) 975-1007
E-mail:support@patton.com
WWW:www.patton.com
Part Number: 07MSN4940-GS, Rev. B
Revised: February 7, 2012
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The terms SmartNode and SmartWare are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their
respective owners.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SmartNode 4940, you may need to purchase additional licenses, hardware,
software, network connection, and/or service. Contact sales@patton.com or
+1 (301) 975-1000 for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix F, "End user license agreement" on page 57 or go towww.patton.com.
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Summary Table of Contents
1 General information...................................................................................................................................... 13
5 Contacting Patton for assistance ................................................................................................................... 34
A Compliance information .............................................................................................................................. 37
B Specifications ................................................................................................................................................ 41
C Cabling ......................................................................................................................................................... 47
D Port pin-outs ................................................................................................................................................ 52
E SmartNode 4940 factory configuration ........................................................................................................ 55
F End user license agreement ........................................................................................................................... 57
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................12
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 13
SN4940 model codes ......................................................................................................................................15
SN4941 model codes ......................................................................................................................................15
SmartNode 4940 front panel.................................................................................................................................18
Planning the installation ........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
IP related information .....................................................................................................................................23
AC Power Mains .............................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway ............................................................................................................................................24
Placing the SmartNode ...................................................................................................................................24
Connecting the PRI ..................................................................................................................................25
Connecting the 10/100/1000Base-T Ethernet cable
Connecting the power supply ....................................................................................................................26
Configuring the desired IP address ........................................................................................................................28
Factory-default IP settings ...............................................................................................................................28
Connecting the SmartNode to the network...........................................................................................................28
Loading the configuration (optional).....................................................................................................................29
Start-up with factory configuration .................................................................................................................30
Load a new application image (SmartWare) via TFTP ....................................................................................30
Load a new application image (SmartWare) via the serial link .........................................................................32
Out-of-warranty service .............................................................................................................................36
Returns for credit ......................................................................................................................................36
Return for credit policy .............................................................................................................................36
A Compliance information .............................................................................................................................. 37
Radio and TV Interference ....................................................................................................................................38
FCC Part 68 (ACTA) Statement ...........................................................................................................................39
Industry Canada Notice ........................................................................................................................................39
CE Declaration of Conformity..............................................................................................................................40
Authorized European Representative.....................................................................................................................40
B Specifications ................................................................................................................................................ 41
Data connectivity ..................................................................................................................................................42
Fax and modem support........................................................................................................................................42
IP services..............................................................................................................................................................43
Identification of the SmartNode devices via SNMP...............................................................................................45
5
SmartNode 4940 User Manual Table of Contents
C Cabling ......................................................................................................................................................... 47
E1 PRI ..................................................................................................................................................................50
T1 PRI ..................................................................................................................................................................51
D Port pin-outs ................................................................................................................................................ 52
PRI port ................................................................................................................................................................54
E SmartNode 4940 factory configuration ........................................................................................................ 55
F End user license agreement ........................................................................................................................... 57
End User License Agreement.................................................................................................................................58
2. Title ............................................................................................................................................................58
3. Term ...........................................................................................................................................................58
4. Grant of License ..........................................................................................................................................58
7. Other licenses .............................................................................................................................................59
This guide describes the SmartNode 4940 hardware, installation and basic configuration. For detailed software
configuration information refer to the SmartWare Software Configuration Guide and the available Configura-
tion Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 13 provides information about router features and capabilities
• Chapter 2 on page 20 contains an overview describing router operation and applications
• Chapter 3 on page 22 provides hardware installation procedures
• Chapter 4 on page 27 provides quick-start procedures for configuring the SmartNode router
• Chapter 5 on page 34 contains information on contacting Patton technical support for assistance
• Appendix A on page 37 contains compliance information for the router
• Appendix B on page 41 contains specifications for the routers
• Appendix C on page 47 provides cable recommendations
• Appendix D on page 52 describes the router’s ports and pin-outs
• Appendix E on page 55 lists the factory configuration settings for SmartNode 4940
• Appendix F on page 57 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 4940
For best results, read the contents of this guide before you install the router.
9
SmartNode 4940 User Manual
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
IMPORTANT
CAUTION
CAUTION
WARNING
WARNING
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
10
SmartNode 4940 User Manual
Safety when working with electricity
•
Do not open the device when the power cord is connected. For systems
WARNING
without a power switch and without an external power adapter, line voltages are present within the device when the power cord is connected.
•
For devices with an external power adapter, the power adapter shall be a
listed Limited Power Source The mains outlet that is utilized to power the
device shall be within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compliance with local regulatory requirements.
•
For AC powered devices, ensure that the power cable used meets all applicable standards for the country in which it is to be installed.
•
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or
socket) must have an earth ground.
•
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
•
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN
relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1,
ISDN, Voice, etc. These are known as “hazardous network voltages” and
to avoid electric shock use caution when working near these ports. When
disconnecting cables for these ports, detach the far end connection first.
•
Do not work on the device or connect or disconnect cables during periods of
lightning activity
WARNING
This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
11
SmartNode 4940 User Manual
Always follow ESD prevention procedures when removing and
replacing cards.
CAUTION
Wear an ESD-preventive wrist strap, ensuring that it makes good
skin contact. Connect the clip to an unpainted surface of the
chassis frame to safely channel unwanted ESD voltages
to ground.
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Garamond blue type
Futura bold typeCommands and keywords are in boldface font.
Futura bold-italic typeParts of commands, which are related to elements already named by the user, are
Italicized Futura typeVariables for which you supply values are in italic font
Futura typeIndicates the names of fields or windows.
Garamond bold typeIndicates the names of command buttons that execute an action.
< >Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ]Elements in square brackets are optional.
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
screen
nodeThe leading IP address or nodename of a SmartNode is substituted with node in
SNThe leading SN on a command line represents the nodename of the SmartNode
#An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
in boldface italic font.
<C>, and so on.
by vertical bars ( | )
Terminal sessions and information the system displays are in
SN4940 model codes ......................................................................................................................................15
SN4941 model codes ......................................................................................................................................15
SmartNode 4940 front panel.................................................................................................................................18
13
SmartNode 4940 User Manual 1 • General information
SmartNode 4940 overview
As enterprises move toward unified communications, the SmartNode™ 4940 Enterprise VoIP Media Gateway (see figure 1) provides a smooth transition by either IP-enabling traditional PBX systems for SIP trunking
over existing Internet connection, adding PSTN-breakout for number portability, or enabling PSTN access for
IP PBX and unified communications systems. Preserve investment in legacy phone equipment while taking the
next step toward unified communications with Patton’s proven SmartNode™ VoIP solutions. .
Figure 1. SmartNode 4940
The SmartNode 4940 performs the following major functions:
• Up to 120 VoIP Calls—With four T1/E1/PRI ports and one Gigabit Ethernet port.
• Proven Interoperability—Interoperable with all the major-brand softswitches and IP-PBXs.
T.38 and SuperG3 FAX—over TDM/PSTN and IP/Ethernet services simultaneously.
• Transparent Telephony Features—Complex number manipulation and mapping for seamless integration
with existing infrastructures, CLIP, CLIR, hold, transfer and much more.
• High Precision Clock—Delivers DECT PBX interoperability with reliable fax performance.
SmartNode 4940 overview14
SmartNode 4940 User Manual 1 • General information
SN4940 model codes
The SmartNode 4940 series consists of several models. They differ in the number of PRI ports and voice channels supported. All models come equipped with one 10/100/1000Base-T Ethernet port. The SmartNode 4940
PRI ports and voice channels are listed in table 2.
Table 2. SmartNode 4940 PRI Ports and Voice Channels
The high precision SmartNode 4941 models have a Stratum III clock. The Stratum III clock provides a clock
source of < 5 ppm. For PBXs that used to rely on PSTN for accurate clock source, the SmartNode 4941 can
provide a PSTN-equivalent high precision clock. The popular DECT PBX needs such high precision clocks.
Note
For high precision clock models, replace SN4940 with SN4941 in
the model code.
SmartNode 4940 overview15
SmartNode 4940 User Manual 1 • General information
SmartNode 4940 rear panel
The SmartNode 4940 rear panel ports are described in table 3.
0
/3
0
/
2
0
/
1
T
0
1
/0
/
E
1
E
T
H
0
/
1
C
o
n
s
Reset
o
le
R
S
2
3
2
Power
SN4940/1E30V
0/0
T1/E1
T1/E1
PRI port 0/0
0/00/10/20/3
T1/E1
T1/E1
PRI ports 0/3–0/0
ETH 0/0
10/100/1000Base-T port
Figure 2. SN4940 rear panel
ConsoleETH 0/0
Reset
RS-232
SN4940/4E120V
ConsoleETH 0/0
Reset
RS-232
Console
RS-232 port
RESET
button
SmartNode 4940 rear panel16
SmartNode 4940 User Manual 1 • General information
Table 3. Rear panel ports
PortDescription
ETH 0/0
PRI 0/0RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/1RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/2RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/3RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
Console
DC power input
Reset
Auto-MDX Gigabit-Ethernet port, RJ-45 (see
WAN device (for example, a cable modem, DSL modem, or fiber modem). Note:
Only full duplex modes are supported.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
Used for service and maintenance, the Console port (see
connector, connects the product to a serial terminal such as a PC or ASCII terminal
(also called a dumb terminal).
Electricity supply socket. (see
The reset button (see
•
Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the Reset button to restart the unit with the current startup configuration.
•
Restart the unit with factory default configuration—Press the Reset button for
5 seconds until the Power LED (see
the unit with factory default configuration.
•
Restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Starting with the unit powered off, press and hold the Reset button as
you apply power to the unit. Release the Reset button when the Power LED starts
blinking so the unit will enter bootloader mode.
figure 2
figure 2
) has three functions:
).
figure 3
figure 2
), connects the unit to an Ethernet
figure 2
on page 18) starts blinking to restart
), an RS-232 RJ-45
SmartNode 4940 rear panel17
SmartNode 4940 User Manual 1 • General information
SmartNode 4940 front panel
Figure 3 shows SmartNode 4940 front panel LEDs, the LED definitions are listed in table 4.
rt 0
o
P
1
/E
1
1
T
rt
o
P
1
/E
1
T
rt 2
o
P
1
/E
1
T
t 3
r
o
P
1
/E
1
T
M
u
l
t
i
P
o
r
t
T
1
/
E
1
/
P
R
I
V
o
I
P
SmartNode 4940
E
n
te
r
p
r
i
s
e
V
o
I
P
M
e
d
ia
G
a
t
e
w
a
y
SN4940/1E30V
Multi-Port T1/E1/PRI VoIP Enterprise VoIP Media Gateway
Power
SmartNode 4940
Activity
VoIP
Ethernet 0/0
Link
Ethernet 0/0
100
T1/E1 Port 0
Ethernet 0/0
1000
Ethernet 0/0
Activity
T1/E1 Port 1
T1/E1 Port 2
T1/E1 Port 3
T1/E1 Port 0
T1/E1 Port 0
T1/E1 Port 3
T1/E1 Port 1 T1/E1 Port 2
Figure 3. SmartNode 4940 front panel
SN4940/4E120V
Multi-Port T1/E1/PRI VoIP Enterprise VoIP Media Gateway
SmartNode 4940
SmartNode 4940 front panel18
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