Part Number: 07MSN4630-GS
Revised: November 17, 2008
Page 2
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The terms SmartNode, SmartWare and SmartView are trademarks of Patton Electronics
Company. All other trademarks presented in this document are the property of their
respective owners.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SmartNode 4630, you may need to purchase additional licenses, hardware,
software, network connection, and/or service. Contact sales@patton.com or
+1 (301) 975-1000 for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix F, "End user license agreement" on page 52 or go to
www.patton.com .
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Page 3
Summary Table of Contents
1 General information...................................................................................................................................... 13
5 Contacting Patton for assistance ................................................................................................................... 33
A Compliance information .............................................................................................................................. 36
B Specifications ................................................................................................................................................ 39
C Cabling ......................................................................................................................................................... 43
D Port pin-outs ................................................................................................................................................ 47
E SmartNode 4630 factory configuration ........................................................................................................ 50
F End user license agreement ........................................................................................................................... 52
3
Page 4
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................11
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 13
SmartNode 4630 front panel ..........................................................................................................................17
Planning the installation........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
IP related information .....................................................................................................................................23
Power source ...................................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway router..................................................................................................................................24
Placing the SmartNode ...................................................................................................................................24
Connecting the SmartNode to your laptop PC......................................................................................................28
4
Page 5
5
SmartNode 4630 Getting Started Guide
Table of Contents
Configuring the desired IP address ........................................................................................................................29
Factory-default IP settings ...............................................................................................................................29
Changing the WAN IP address .......................................................................................................................29
Connecting the SmartNode to the network ...........................................................................................................30
Loading the configuration (optional).....................................................................................................................31
Out-of-warranty service .............................................................................................................................35
Returns for credit ......................................................................................................................................35
Return for credit policy .............................................................................................................................35
A Compliance information .............................................................................................................................. 36
Radio and TV Interference ....................................................................................................................................37
CE Declaration of Conformity ..............................................................................................................................38
Authorized European Representative .....................................................................................................................38
B Specifications ................................................................................................................................................ 39
Data connectivity ..................................................................................................................................................40
Fax and modem support........................................................................................................................................41
IP services..............................................................................................................................................................42
C Cabling ......................................................................................................................................................... 43
D Port pin-outs ................................................................................................................................................ 47
F End user license agreement ........................................................................................................................... 52
End User License Agreement .................................................................................................................................53
2. Title ............................................................................................................................................................53
3. Term ...........................................................................................................................................................53
4. Grant of License ..........................................................................................................................................53
7. Other licenses .............................................................................................................................................54
This guide describes the SmartNode 4630 hardware, installation and basic configuration. For detailed software
configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 13 provides information about router features and capabilities
• Chapter 2 on page 19 contains an overview describing router operation and applications
• Chapter 3 on page 22 provides hardware installation procedures
• Chapter 4 on page 27 provides quick-start procedures for configuring the SmartNode router
• Chapter 5 on page 33 contains information on contacting Patton technical support for assistance
• Appendix A on page 36 contains compliance information for the router
• Appendix B on page 39 contains specifications for the routers
• Appendix C on page 43 provides cable recommendations
• Appendix D on page 47 describes the router’s ports and pin-outs
• Appendix E on page 50 lists the factory configuration settings for SmartNode 4630
• Appendix F on page 52 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 4630
For best results, read the contents of this guide before you install the router.
9
Page 10
10
CAUTION
WARNING
SmartNode 4630 Getting Started Guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
IMPORTANT
CAUTION
WARNING
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
Page 11
SmartNode 4630 Getting Started Guide
Safety when working with electricity
•
This device contains no user serviceable parts. The equipment shall be
returned to Patton Electronics for repairs, or repaired by qualified service
WARNING
personnel.
Mains Voltage: Do not open the case the when the power cord is attached.
•
Line voltages are present within the power supply when the power cords
are connected. The mains outlet that is utilized to power the devise shall
be within 10 feet (3 meters) of the device, shall be easily accessible, and
protected by a circuit breaker.
Ensure that the power cable used meets all applicable standards for the
•
country in which it is to be installed, and that it is connected to a wall outlet which has earth ground.
•
For units with an external power adapter, the adapter shall be a listed
Limited Power Source.
•
Hazardous network voltages are present in WAN ports regardless of
whether power to the unit is ON or OFF. To avoid electric shock, use caution when near WAN ports. When detaching the cables, detach the end
away from the device first.
Do not work on the system or connect or disconnect cables during periods
•
of lightning activity.
11
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Page 12
12
.
SmartNode 4630 Getting Started Guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Garamond blue type
Futura bold type
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
Italicized Futura type
Futura typeIndicates the names of fields or windows.
Garamond bold type
< >Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ]Elements in square brackets are optional.
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
screen
node
#An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Commands and keywords are in boldface font.
in boldface italic font.
Variables for which you supply values are in italic font
Indicates the names of command buttons that execute an action.
<C>, and so on.
by vertical bars ( | )
Terminal sessions and information the system displays are in
The leading IP address or nodename of a SmartNode is substituted with node in
boldface italic font.
The leading SN on a command line represents the nodename of the SmartNode
SmartNode 4630 front panel ..........................................................................................................................17
General information
13
Page 14
14
SmartNode 4630 Getting Started Guide
1 • General information
SmartNode 4630 overview
The SmartNode 4630 ISDN S0 VoIP Gateway-Router (see figure 1) combines IP routing, VPN/Security, and
Quality of Service with high-quality Voice over IP (VoIP) delivered on five ISDN S
(BRI). This combination allows you to leverage low-cost Internet Telephony on existing ISDN Phones and
PBX equipment for complete SoHo and branch office voice and data connectivity.
(S/T) Basic Rate Interface
0
Figure 1. SmartNode 4630
The SmartNode 4630 series consists of two models: the SN4634 and SN4638. Both models come equipped
with two 10/100Base-T Ethernet ports.
The SmartNode 4638 Gateway-Router performs the following major functions:
• Eight channels of Voice over IP and local voice switching via 5 ISDN BRI S
ports. Each port can be
0
switched between NT and TE per software. One port can be used a clock source.
• For each ISDN S0 port in NT mode a Phantom power supply can be switched on. The total delivered
power is 4W.
• A fallback cut-through relay between ISDN BRI ports 0/0 and 0/1 electrically connects the NT and TE
port in case of power failure and enables life-line calls to the public ISDN network (PSTN-supplied
ISDN line must be used).
• Standard compliant VoIP in accordance with SIP or H.323 protocols.
• Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data traffic.
ports and 4 VoIP channels.
The SN4634 is the same as the SN4638 except that it supports 3 ISDN BRI S
0
SmartNode 4630 overview
Page 15
15
SmartNode 4630 Getting Started Guide
1 • General information
SmartNode 4630 rear panel
The SmartNode 4630 is a compact VoIP Gateway Router that supports eight VoIP calls on five ISDN BRI
ports (see figure 2). The SmartNode 4630 rear panel ports are described in table 2.
(~120–240V, 50/60 Hz, 1A)
Power
Life-line
ports
SN4638
Port
WAN ETH 0/0
LAN ETH 0/1
BRI 0/0
ISDN S/T
RS-232 port
RESET
button
CONSOLE
10/100bT port
ETH 0/0
10/100bT port
ETH 0/1
BRI ports 0/0 – 0/4
ISDN S/T
BRI ports 0/0 – 0/2
SN4634
Figure 2. SN4630 rear panel
Table 2. Rear panel ports
Description
Auto-MDX Fast-Ethernet port, RJ-45 (see
figure 2
), connects the unit to an Ethernet
WAN device (for example, a cable modem, DSL modem, or fiber modem).
Auto-MDX Fast-Ethernet port, RJ-45 (see figure 2), connect the unit to an Ethernet
LAN (for example, a PC, printer, or wireless bridge).
ISDN BRI TE/NT port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The interface may be used as fallback if connected to an NT. The port can be switched
between TE and NT mode.The interface is internally terminated with 100 Ohm.
Point-to-point or point-to-multipoint configurable. If the port is in NT mode a phantom
power supply can be switched on to supply connected phones with power.
SmartNode 4630 overview
Page 16
SmartNode 4630 Getting Started Guide 1 • General information
Table 2. Rear panel ports (Continued)
PortDescription
BRI 0/1
BRI 0/2
BRI 0/3
(SN4638 only)
BRI 0/4
(SN4638 only)
Console
100-240 VAC 5060 Hz
Reset
ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The interface may be used as fallback if connected to an NT. The port can be switched
between TE and NT mode.The interface is internally terminated with 100 Ohm.
Point-to-point or point-to-multipoint configurable. If the port is in NT mode a phantom
power supply can be switched on to supply connected phones with power.
ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The port
can be switched between TE and NT mode.The interface is internally terminated
with 100 Ohm. Point-to-point or point-to-multipoint configurable. If the port is in NT
mode a phantom power supply can be switched on to supply connected phones
with power.
ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The port
can be switched between TE and NT mode.The interface is internally terminated
with 100 Ohm. Point-to-point or point-to-multipoint configurable. If the port is in NT
mode a phantom power supply can be switched on to supply connected phones
with power.
ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The port
can be switched between TE and NT mode.The interface is internally terminated
with 100 Ohm. Point-to-point or point-to-multipoint configurable. If the port is in NT
mode a phantom power supply can be switched on to supply connected phones
with power.
Used for service and maintenance, the Console port (see figure 2), an RS-232 RJ-45
connector, connects the product to a serial terminal such as a PC or ASCII terminal
(also called a dumb terminal).
Electricity supply socket for mains power cable. (see figure 2).
The reset button (see figure 2) has three functions:
• Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the Reset button to restart the unit with the current startup configuration.
• Restart the unit with factory default configuration—Press the Reset button for
5 seconds until the Power LED (see figure 3 on page 17) starts blinking to restart
the unit with factory default configuration.
• Restart the unit in bootloader mode (to be used only by trained SmartNode tech-
nicians)—Starting with the unit powered off, press and hold the Reset button as
you apply power to the unit. Release the Reset button when the Power LED starts
blinking so the unit will enter bootloader mode.
SmartNode 4630 overview16
Page 17
SmartNode 4630 Getting Started Guide 1 • General information
SN4638
Power
Run VoIP Link
ENET 0
Act/Link
ENET 0
100
ENET 0
Act/Link
BRI 0
Link
ENET 0
100
BRI 0
Link
BRI 0
Active
BRI 0
Active
BRI 1
Link
BRI 1
Link
BRI 1
Active
BRI 1
Active
BRI 2
Link
BRI 2
Active
BRI 2
Link
Active
BRI 3
Link
BRI 2
Active
BRI 4
Link
BRI 3
BRI 4
Active
SN4634
Figure 3. SmartNode 4630 front panel
SmartNode 4630 front panel
Figure 3 shows SmartNode 4630 LEDs, the LED definitions are listed in table 3.
Table 3. SmartNode 4630 LED definitions
LEDDescription
NoteIf an error occurs, all LEDs will flash once per second.
PowerWhen lit, indicates power is applied.
RunWhen lit, the unit is in normal operation. Flashes once per second during
boot (startup).
SmartNode 4630 overview17
Page 18
SmartNode 4630 Getting Started Guide 1 • General information
Table 3. SmartNode 4630 LED definitions (Continued)
LEDDescription
VoIP Link
• On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,
in the case of direct routing, has at least one active VoIP connection.
• Off indicates the unit is not configured or registered, or has no active direct-
routed VoIP connection.
• Flashing green indicates that the unit is attempting to register or has failed
to register.
BRI Link/SigOn when L1 and L2 are active. Flash to follow signaling activity on D-Channel.
BRI B1/B2Off indicates no active calls. Blinking when one or two B-channels are connected.
Ethernet Link
• On when the Ethernet connection on the corresponding port has a
link indication.
• Flashes when data is received or transmitted at the corresponding Ethernet port.
Ethernet 100M
• On when the Ethernet is connected to a 100Mb network
• Off when the Ethernet is connected to a 10Mb network.
Application—Edge intelligence of enterprise communication................................................................................20
Application—Multi-service ISDN Internet telephony IAD ...................................................................................21
19
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SmartNode 4630 Getting Started Guide 2 • Applications overview
Introduction
Patton’s SmartNode VoIP Media Gateway Routers deliver the features you need for advanced multiservice
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical
applications for which this SmartNode is uniquely suited.
NoteDetailed configuration information for the applications can be found on the
CD-ROM that was included with your SmartNode device or online from
the Patton webserver at www.patton.com.
Application—Edge intelligence of enterprise communication
Enterprises are excited about voice over IP and convergence for the following reasons:
• Bypassing the PSTN. Using Internet telephony service providers (ITSPs) instead of incumbent carriers dra-
matically reduces telephony costs
• IP PBXs, with their full suite of features and ease of integration into existing IT environments are
very appealing
• Convergence lowers technology ownership costs and enables enterprises to deploy new
integrated applications
However, there are several concerns about migrating the whole telephony infrastructure to VoIP:
• Loss of voice quality
• Unknown reliability
• Lack of experience/expertise in voice over IP
Patton’s SmartNode series of VoIP gateways address these concerns enabling enterprises to safely migrate to
VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communication device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX.
PSTN
SmartNode 4638
2 x BRI
2 x BRI
SIP
Internet
IP PBX
Legacy PBX
Legacy subscribers
LAN
VoIP subscribers
Figure 4. Edge intelligence of enterprise communication application
Introduction20
Page 21
SmartNode 4630 Getting Started Guide 2 • Applications overview
How it works:
1. Connect the SmartNode to the PSTN and legacy PBX, and configure the call router to pass all calls from
the PBX to the PSTN and vice versa. This first step will not affect any uses in the enterprise
2. Choose your ITSPs, and configure as many on the SmartNode as you need. Use the intelligent call router
in the SmartNode to decide which call is forwarded to which ITSP, and which calls should go to the
PSTN. This may be based upon least-cost routing criteria, or for example, on calling party number. The
latter is ideal if you want to test calls to an ITSP before enabling it for all users within the enterprise.
3. Voice over IP can be switched off instantly on one single box (the SmartNode) to revert the system back to
as it was before.
4. Build up an IP PBX system that uses the SmartNode as PSTN gateway. For all calls from this IP PBX, you
can direct them to the PSTN or to ITSPs. Numbering plan adaptations are handled through regular
expression matching by the SmartNode. No need to change anything on the PBXs.
5. Once the IP PBX is ready, you can choose on incoming calls from the PSTN, for each extension whether
this extension is to be directed to the IP PBX or on the legacy PBX.
Application—Multi-service ISDN Internet telephony IAD
The SmartNode 4630 Series can be used to make and receive calls to and from the public ISDN network and
Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure 5). Using individually configurable routing tables, an outbound call can be directed to the local PSTN connection or to an Internet telephony service provider (ISTP). Inbound calls from the Internet and the PSTN can ring the same phone.
Up to 5 BRI So for ISDN
terminals and/or BBX
PBX
LAN Ethernet
SmartNode 4638
LAN to WAN QoS Routing and Security
WAN Ethernet, external
broadband access
Local breakout & life-line
Up to 8 VoIP calls
ISDN Network
Internet
Voice
Data
Figure 5. Internet telephony IAD application
Broadband network connectivity integrates with any fixed IP, DHCP or PPPoE service. An integrated 10/100
Ethernet LAN port, with advanced routing features such as NAT, Firewall/ACL, DynDNS as well as optional
IPSec VPN, fulfills the requirements of demanding network users.
Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic management. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort
Internet connections.
Application—Multi-service ISDN Internet telephony IAD21
Page 22
Chapter 3 SmartNode installation
Chapter contents
Planning the installation........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
IP related information .....................................................................................................................................23
Power source ...................................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway router..................................................................................................................................24
Placing the SmartNode ...................................................................................................................................24
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports ..............................................25
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................25
Connecting the power supply ....................................................................................................................26
Internal S-Bus power supply ......................................................................................................................26
22
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SmartNode 4630 Getting Started Guide 3 • SmartNode installation
Planning the installation
Before installing the gateway router device, the following tasks should be completed:
• Create a network diagram (see section “Network information” on page 23)
• Gather IP related information (see section “IP related information” on page 23 for more information)
• Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on
page 24)
• Verify power source reliability (see section “Power source” on page 24).
After you have finished preparing for gateway router installation, go to section “Installing the gateway router”
on page 24 to install the device.
Site log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in table 4.
Table 4. Sample site log entries
EntryDescription
InstallationMake a copy of the installation checklist and insert it into the site log
Upgrades and maintenanceUse the site log to record ongoing maintenance and expansion history
Configuration changesRecord all changes and the reasons for them
MaintenanceSchedules, requirements, and procedures performed
CommentsNotes, and problems
SoftwareChanges and updates to SmartWare software
Network information
Network connection considerations that you should take into account for planning are provided for several
types of network interfaces are described in the following sections.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and
telephony components.
IP related information
Before you can set up the basic IP connectivity for your SmartNode 4630 you should have the following information:
• IP addresses used for Ethernet LAN and WAN ports
• Subnet mask used for Ethernet LAN and WAN ports
Planning the installation23
Page 24
SmartNode 4630 Getting Started Guide 3 • SmartNode installation
• IP addresses of central H.323 gatekeeper (if used)
• IP addresses and/or URL of SIP servers or Internet telephony services (if used)
• Login and password for PPPoE
Access
• Login and password for SIP or H.323 based telephony services
• IP addresses of central TFTP server used for configuration upload and download (optional)
Software tools
You will need a PC (or equivalent) with Windows Telnet or a program such as Te ra Ter m P ro We b (included on
the SmartNode CD-ROM) to configure the software on your SmartNode router.
Power source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Patton recommends that you include an
uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the
power fails.
Location and mounting requirements
The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy
access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you
should consider the need to access the unit for future upgrades and maintenance.
Installing the gateway router
SmartNode hardware installation consists of the following:
• Placing the device at the desired installation location (see section “Placing the SmartNode” on page 24)
• Connecting the interface and power cables (see section “Installing cables”)
When you finish installing the SmartNode, go to chapter 4, “Initial configuration” on page 27.
Placing the SmartNode
Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should be
installed in a dry environment with sufficient space to allow air circulation for cooling.
NoteFor proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,
and rear of the unit.
Installing cables
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
WARNING
Installing the gateway router24
Page 25
SmartNode 4630 Getting Started Guide 3 • SmartNode installation
Connect the cables in the following order:
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
1. Connect the ISDN terminals and NT to the BRI ports (see section “Connecting ISDN terminals and NT
to the SmartNode’s ISDN BRI ports”).
2. Connect the 10/100Base-T Ethernet LAN and WAN (see section “Connecting the 10/100Base-T Ether-
net LAN and WAN cables” on page 25)
3. Connect the power mains cable (see section “Connecting the power supply” on page 26)
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports
The SmartNode comes with five ISDN BRI ports located on the rear panel (see figure 2 on page 15). All ports
can be connected to the PSTN (ISDN NT) or terminals.
When this device is used in North America, it shall be connected
to a Network Termination Device and not connected directly to
an outside POTS line.
CAUTION
NoteWe recommend connecting the PSTN to BRI 0/0 and a terminal to BRI 0/1
to benefit from the lifeline function.
For details on the BRI port pinout and ISDN cables, refer to Appendix C, “Cabling” on page 43 and Appendix
D, “Port pin-outs” on page 47.
Connecting the 10/100Base-T Ethernet LAN and WAN cables
The SmartNode 4630 has automatic MDX (auto-crossover) detection and configuration on all Ethernet ports.
Any of the ports can be connected to a host or hub/switch with a straight-through wired cable.
1. Connect to the subscriber port of the broadband access modem (DSL, cable, WLL) to ETH 0/0.
2. Connect port ETH 0/1 to your LAN.
For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 43 and Appendix
D, “Port pin-outs” on page 47.
Installing the gateway router25
Page 26
SmartNode 4630 Getting Started Guide 3 • SmartNode installation
Connecting the power supply
Do the following to connect the main power to the Model 4630:
NoteDo not connect the power cord to the AC power outlet at this time.
1. Insert the female end of the AC power to the mains port (see figure 2 on page 15).
The internal power supply automatically adjusts to accept an
input voltage from 100 to 240 VAC (50/60 Hz).
CAUTION
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
2. Verify that the AC power cord included with your router is compatible with local standards. If it is not,
refer to “Contacting Patton for assistance” on page 33 to find out how to replace it with a compatible
power cord.
3. Connect the male end of the AC power cord to an appropriate AC power outlet.
Power
Figure 6. Power LED (SmartNode 4638 shown)
4. Verify that the green Power LED is lit (see figure 6).
Internal S-Bus power supply
The Model 4630 supplies S-Bus line power on the BRI ports that can be activated individually for each port. If
a port is switched to TE mode, line power is switched off. A total of 4W are available.
Congratulations, you have finished installing the SmartNode Gateway Router! Now go to chapter 4, “Initial
Connecting the SmartNode to your laptop PC......................................................................................................28
Configuring the desired IP address ........................................................................................................................29
Factory-default IP settings ...............................................................................................................................29
Changing the WAN IP address .......................................................................................................................29
Connecting the SmartNode to the network ...........................................................................................................30
Loading the configuration (optional).....................................................................................................................31
SmartNode 4630 Getting Started Guide 4 • Initial configuration
Introduction
This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.
Setting up a new SmartNode consists of the following main steps:
NoteIf you haven’t already installed the SmartNode, refer to chapter 3,
“SmartNode installation” on page 22.
• Connecting the SmartNode to your laptop PC
• Configuring the desired IP address
• Connecting the SmartNode to the network
• Loading the configuration (optional)
NoteThe SmartNode CD-ROM contains a collection of third party software
tools (including TFTP servers and Telnet utilities) to help you configure,
operate and monitor the SmartNode device.
Connecting the SmartNode to your laptop PC
First the SmartNode must be connected to the mains power supply with the power cable. Wait until the Power
LED stops blinking and stays lit constantly. Now the SmartNode is ready.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
CAUTION
mechanical serviceability.
When this device is used in North America, it shall be connected
to a Network Termination Device and not connected directly to
an outside POTS line.
The SmartNode 4630 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through
cables for host or hub/switch connections (see figure 7).
Straight-through wired cable
Laptop PC
Figure 7. Connecting the SmartNode to your laptop PC
LAN (ETH 0/1)
The SmartNode comes with a built-in DHCP server to simplify configuration. Therefore, to automatically
configure the PC for IP connectivity to the SmartNode, the laptop PC must be configured for DHCP. The
Introduction28
Page 29
SmartNode 4630 Getting Started Guide 4 • Initial configuration
SmartNode will provide the PC with an IP address. You can check the connection to the SmartNode by executing the ping command from the PC command window as follows:
ping 192.168.1.1
Configuring the desired IP address
Factory-default IP settings
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 5.
Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default
DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
Table 5. Factory default IP address and network mask configuration
IP AddressNetwork Mask
WAN interface Ethernet 0 (ETH 0/0)DHCPDHCP
LAN interface Ethernet 1 (ETH 0/1)192.168.1.1255.255.255.0
DHCP address range192.168.1.10–192.168.1.19 255.255.255.0
If these addresses match with those of your network, go to section “Connecting the SmartNode to the net-
work” on page 30. Otherwise, refer to the following sections to change the addresses and network masks.
Login
To access the SmartNode, start the Telnet application. Type the default IP address for the router into the
address field: 192.168.1.1. Accessing your SmartNode via a Telnet session displays the login screen. Type the
factory default login: administrator and leave the password empty. Press the Enter key after the password
prompt.
login:administrator
password: <Enter>
192.168.1.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line
prompt. With the commands enable and configure you enter the configuration mode.
192.168.1.1>enable
192.168.1.1#configure
192.168.1.1(cfg)#
Changing the WAN IP address
Select the context IP mode to configure an IP interface.
192.168.1.1(cfg)#context ip router
192.168.1.1(ctx-ip)[router]#
Configuring the desired IP address29
Page 30
SmartNode 4630 Getting Started Guide 4 • Initial configuration
Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a
network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should
set this the IP address given to you by your network provider).
192.168.1.1(ctx-ip)[router]#interface eth0
192.168.1.1(if-ip)[eth0]#ipaddress 172.16.1.99 255.255.255.0
2002-10-29T00:09:40 : LOGINFO : Link down on interface eth0.
2002-10-29T00:09:40 : LOGINFO : Link up on interface eth0.
172.16.1.99(if-ip)[eth0]#
Copy this modified configuration to your new start-up configuration. This will store your changes in non-volatile memory. Upon the next start-up the system will initialize itself using the modified configuration.
The SmartNode can now be connected to your network.
Connecting the SmartNode to the network
In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port. This enables the Smart-
Node to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode 4630 Series is
equipped with Auto-MDX Ethernet ports, so you can use straight-through or crossover cables for host or hub/
switch connections (see figure 8).
CAUTION
CAUTION
Network
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
When this device is used in North America, it shall be connected
to a Network Termination Device and not connected directly to
an outside POTS line.
LAN
Straight-through wired or crossover cable
WAN (ETH 0/0)
LAN (ETH 0/1)
Figure 8. Connecting the SmartNode to the network
Connecting the SmartNode to the network30
Page 31
SmartNode 4630 Getting Started Guide 4 • Initial configuration
You can check the connection with the ping command from the SmartNode to another host on the network.
172.16.1.99(if-ip)[eth0]#ping <IP Address of the host>
NoteIf the WAN address is not set to DHCP, to ping a device outside your local
LAN you must first configure the default gateway. (For information on configuring the default gateway, refer to section “Set IP addresses” in Appendix
C, “Command Summary” of the SmartNode Series SmartWare Software Con-figuration Guide.)
Loading the configuration (optional)
Patton provides a collection of configuration templates on the CD-ROM that came with the SmartNode
device—and also on the support page at www.patton.com/voip—one of which may be similar enough to your
application that you can use it to speed up configuring the SmartNode. Simply download the configuration
note that matches your application to your PC. Adapt the configuration as described in the configuration note
to your network (remember to modify the IP address) and copy the modified configuration to a TFTP server.
The SmartNode can now load its configuration from this server.
NotePatton regularly adds new configuration templates to the collection at
www.patton.com/voip, so if you do not see your application on the CD-
ROM, it may have been added to the website.
NoteIf your application is unique and not covered by any of Patton’s configura-
tion templates, you can manually configure the SmartNode instead of loading a configuration file template. In that case, refer to the SmartNode Series SmartWare Software Configuration Guide for information on configuring the
SmartNode device.
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration
named SN.cfg in the root directory of the TFTP server.
After the SmartNode has been rebooted the new startup configuration will be activated.
When you issue the reload command, the SmartNode will ask
if you want to copy the running configuration to the startup configuration. Since you just downloaded a configuration file to the
IMPORTANT
startup configuration you must answer this question with NO.
Otherwise, the downloaded configuration will be overwritten
and lost!
Loading the configuration (optional)31
Page 32
SmartNode 4630 Getting Started Guide 4 • Initial configuration
172.16.1.99(if-ip)[eth0]#reload
Running configuration has been changed.
Do you want to copy the 'running-config' to the 'startup-config'?
Press 'yes' to store, 'no' to drop changes : no
Press 'yes' to restart, 'no' to cancel : yes
The system is going down
Additional information
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,
refer to the SmartNode Series SmartWare Software Configuration Guide on the CD-ROM.
Out-of-warranty service .............................................................................................................................35
Returns for credit ......................................................................................................................................35
Return for credit policy .............................................................................................................................35
SmartNode 4630 Getting Started Guide 5 • Contacting Patton for assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Patton support headquarters in the USA
• Online support: available at www.patton.com
• E-mail support: e-mail sent to support@patton.com will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Fax: +1 (253) 663-5693
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
• Online support: available at www.patton-inalp.com
• E-mail support: e-mail sent to support@patton-inalp.com will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55
• Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
NoteIf you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more convenient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Introduction34
Page 35
SmartNode 4630 Getting Started Guide 5 • Contacting Patton for assistance
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs)35
Radio and TV Interference ....................................................................................................................................37
CE Declaration of Conformity ..............................................................................................................................38
Authorized European Representative .....................................................................................................................38
SmartNode 4630 Getting Started Guide A • Compliance information
Compliance
EMC
• FCC Part 15, Class A
• EN55022, Class A
• EN55024
Safety
• UL 60950-1/CSA C22.2 N0. 60950-1
• IEC/EN60950-1
• AS/NZS 60950-1
PSTN Regulatory
• TBR3
• AS/ACIF S031
Radio and TV Interference
The SmartNode router generates and uses radio frequency energy, and if not installed and used properly-that
is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television
reception. The SmartNode router have been tested and found to comply with the limits for a Class A computing device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee
that interference will not occur in a particular installation. If the SmartNode router does cause interference to
radio or television reception, which can be determined by disconnecting the unit, the user is encouraged to try
to correct the interference by one or more of the following measures: moving the computing equipment away
from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment into a different
AC outlet (such that the computing equipment and receiver are on different branches).
Compliance37
Page 38
SmartNode 4630 Getting Started Guide A • Compliance information
CE Declaration of Conformity
This equipment conforms to the requirements of Council Directive 1999/5/EC on the approximation of the
laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity.
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the
above directive is indicated by CE sign on the device.
The signed Declaration of Conformity can be downloaded at www.patton.com/certifications.
Authorized European Representative
D R M Green
European Compliance Services Limited.
Avalon House, Marcham Road
Abingdon,
Oxon OX14 1UD, UK
ISDN compliance
The device is approved for connection to the public ISDN telecommunication network.
CAUTION
When this device is used in North America, it shall be connected
to a Network Termination Device and not connected directly to
an outside POTS line.
Data connectivity ..................................................................................................................................................40
Fax and modem support........................................................................................................................................41
IP services..............................................................................................................................................................42
This section provides information on the cables used to connect the SmartNode and the interface cards to the
existing network infrastructure and to third party products.
Console
The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 9.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
CAUTION
mechanical serviceability.
When this device is used in North America, it shall be connected
to a Network Termination Device and not connected directly to
an outside POTS line.
Serial Terminal
Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with
each SmartNode 4000 Series device
Figure 9. Connecting a serial terminal
NoteSee section “Console port” on page 48 for console port pin-outs.
Introduction44
Page 45
SmartNode 4630 Getting Started Guide C • Cabling
Ethernet
Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All
Ethernet ports on the SN4630 are Auto-MDX use any straight or crossover cable to connect to hubs, switches,
PCs or other devices.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
CAUTION
mechanical serviceability.
When this device is used in North America, it shall be connected
to a Network Termination Device and not connected directly to
an outside POTS line.
The ISDN ports are connected to ISDN terminals (Phones PBXs) or an ISDN NT using cables terminated
with RJ-45 connectors. Use straight-though cables to connect to the S/T port of your NT or phones/PBX.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
CAUTION
mechanical serviceability.
When this device is used in North America, it shall be connected
to a Network Termination Device and not connected directly to
an outside POTS line.
port ethernet 0 0
encapsulation ip
bind interface eth0 router
no shutdown
port ethernet 0 1
encapsulation ip
bind interface eth1 router
no shutdown
Introduction51
Page 52
Appendix FEnd user license agreement
Chapter contents
End User License Agreement .................................................................................................................................53
2. Title ............................................................................................................................................................53
3. Term ...........................................................................................................................................................53
4. Grant of License ..........................................................................................................................................53
7. Other licenses .............................................................................................................................................54
52
Page 53
SmartNode 4630 Getting Started Guide F • End user license agreement
End User License Agreement
By opening this package, operating the Designated Equipment or downloading the Program(s) electronically,
the End User agrees to the following conditions:
1. Definitions
A)Effective Date shall mean the earliest date of purchase or download of a product containing the Patton
Electronics Company Program(s) or the Program(s) themselves.
B)Program(s) shall mean all software, software documentation, source code, object code, or executable code.
C)End User shall mean the person or organization which has valid title to the Designated Equipment.
D) Designated Equipment shall mean the hardware on which the Program(s) have been designed and pro-
vided to operate by Patton Electronics Company.
2. Title
Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary
information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.
3. Term
The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by
End User or unless the license is terminated earlier as defined in section “6. Termination” on page 54.
4. Grant of License
A)During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,
non-assignable and non-exclusive license to the End User to use the Program(s) only with the Designated
Equipment at a site owned or leased by the End User.
B)The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-
ignated Equipment that was first purchased or used or its temporary or permanent replacement.
C)The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Program(s)
or having the same done by another party.
D) Should End User transfer title of the Designated Equipment to a third party after entering into this
license agreement, End User is obligated to inform the third party in writing that a separate End User
License Agreement from Patton Electronics Company is required to operate the Designated Equipment.
5. Warranty
The Program(s) are provided as is without warranty of any kind. Patton Electronics Company and its licensors
disclaim all warranties, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics Company or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the
use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential
or incidental damages, the above limitation may not apply to you.
End User License Agreement53
Page 54
SmartNode 4630 Getting Started Guide F • End user license agreement
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Government agrees that such Program(s) are commercial computer software or computer software documentation and
that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are
limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS
227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Software - Restricted
Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.
6. Termination
A)The End User may terminate this agreement by returning the Designated Equipment and destroying all
copies of the licensed Program(s).
B)Patton Electronics Company may terminate this Agreement should End User violate any of the provi-
sions of section “4. Grant of License” on page 53.
C)Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of
the licensed Program(s)
7. Other licenses
The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company
licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identified to the Programs includes:
• A routing license is included at no charge.
• MGCP and VPN capabilities will require the purchase of an additional license.
• The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL
• RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment
from Red Hat distributed to you pursuant to the eCos license terms (http://ecos.sourceware.org/license-overview.html) and GNU General Public License (GPL) terms (http://www.gnu.org/copyleft/gpl.html).
Source code is available upon request.
End User License Agreement54
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