This is a Class A device and is intended for use in a light industrial environment. It is not intended
nor approved for use in an industrial or residential environment.
Sales Office:+1 (301) 975-1000
Technical Support:+1 (30
E-mail:su
Part Number: 07MD4524-GS, Rev. J
pport@patton.com
WWW: w
ww.patton.com
Revised: A
1) 975-1007
ugust 3, 2015
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
web: www.patton.com
e-mail: support@patton.com
Trademark Statement
The terms SmartWare and SmartView are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their respective
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
-
Table of Contents
Table of Contents....................................................................................................................................................3
About this guide .....................................................................................................................................................6
Safety when working with electricity .................................................................................................................7
General observations .........................................................................................................................................9
Typographical conventions used in this document.................................................................................................. 9
General conventions .........................................................................................................................................9
1 General information .......................................................................................................................................... 10
SmartNode Series VoIP routers overview...............................................................................................................11
SmartNode 4520 Series router ........................................................................................................................12
SmartNode 4110 Series router ........................................................................................................................16
Applications for SmartNode 4110 Series ...............................................................................................................21
SIP and H.323 terminal and PSTN gateways ..................................................................................................21
Application—Analog line extension over IP ....................................................................................................22
Applications for SmartNode 4520 Series ...............................................................................................................24
Planning the installation ........................................................................................................................................28
Site log ............................................................................................................................................................30
Network information ......................................................................................................................................30
IP related information .....................................................................................................................................30
Power source ...................................................................................................................................................30
Location and mounting requirements .............................................................................................................31
Installing the gateway router..................................................................................................................................31
3
SmartNode 4520 & 4110 Series User Manual
Mounting the gateway router ..........................................................................................................................31
Installing an interface cable on the router’s FXS and FXO interface ports .................................................32
Installing the Ethernet cable ......................................................................................................................34
Connecting to external power source .........................................................................................................36
4 Getting started with the SmartNode................................................................................................................... 38
1. Configure IP address .........................................................................................................................................40
Power connection and default configuration ...................................................................................................40
Connect with the serial interface .....................................................................................................................40
Changing the IP address .................................................................................................................................41
2. Connect the SmartNode to the network............................................................................................................41
Start-up with factory configuration .................................................................................................................43
Load a new application image (SmartWare) via TFTP ....................................................................................44
5 LEDs status and monitoring .............................................................................................................................. 46
Status LEDs...........................................................................................................................................................47
6 Contacting Patton for assistance......................................................................................................................... 50
Out-of-warranty service .............................................................................................................................51
Returns for credit ......................................................................................................................................51
Return for credit policy .............................................................................................................................52
A Compliance ...................................................................................................................................................... 53
CE Declaration of Conformity ..............................................................................................................................54
Authorized European Representative .....................................................................................................................54
Radio and TV Interference (FCC Part 15) ............................................................................................................55
FCC Part 68 (ACTA) Statement (FXO Ports).......................................................................................................55
Industry Canada Notice (FXO Ports) ....................................................................................................................55
B Specifications .................................................................................................................................................... 57
Fax and modem support........................................................................................................................................58
IP services..............................................................................................................................................................59
Operating temperature ....................................................................................................................................60
Weight and power dissipation ...............................................................................................................................60
Power supply .........................................................................................................................................................61
AC version ......................................................................................................................................................61
DC version .....................................................................................................................................................61
Identification of the SmartNode devices via SNMP...............................................................................................61
C Cabling ............................................................................................................................................................. 63
Serial console.........................................................................................................................................................64
Ethernet 10Base-T and 100Base-T ........................................................................................................................64
Analog FXS ...........................................................................................................................................................67
Analog FXO ..........................................................................................................................................................67
D Port pin-outs .................................................................................................................................................... 69
Ethernet 10Base-T and 100Base-T port ................................................................................................................70
FXO port ..............................................................................................................................................................71
E SmartNode 4110 Series factory configuration .................................................................................................... 72
G Installation checklist ......................................................................................................................................... 76
This guide describes the SmartNode 4110 and 4520 Series hardware, installation and basic configuration. For
detailed software configuration information refer to the SmartWare Software Configuration Guide and the avail
able Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 10 provides information about router features and capabilities
• Chapter 2 on page 20 contains an overview describing router operation and applications
• Chapter 4 on page 38 describes getting started with the SmartNode router
• Chapter 5 on page 46 contains definitions for the LED status indicators
• Chapter 6 on page 50 contains information on contacting Patton technical support for assistance
• Appendix B on page 57 contains specifications for the routers
• Appendix C on page 63 provides cable recommendations
• Appendix D on page 69 describes the router’s ports and pin-outs
• Appendix E on page 72 lists the factory configuration settings for SmartNode 4110 Series devices
• Appendix F on page 74 lists the factory configuration settings for SmartNode 4520 Series devices
• Appendix G on page 76 lists the tasks for installing a SmartNode 4520 or 4110 Series router
For best results, read the contents of this guide before you install the router.
-
6
SmartNode 4520 & 4110 Series User Manual About this guide
CAUTION
CAUTION
WARNING
WARNING
WARNING
WARNING
WARNING
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential Router problems. War ni ng s relate to personal injury issues, and Cautions refer to potential
property damage.
Note
Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a
potential electric shock hazard. Strictly follow the warning
instructions to avoid injury caused by electric shock.
The alert symbol and WARNING heading indicate a potential
safety hazard. Strictly follow the warning instructions to avoid
personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
Safety when working with electricity
The SmartNode contains no user serviceable parts. The equipment shall be returned to Patton Electronics for repairs, or
epaired by qualified service personnel.
r
Mains Voltage: Do not open the case when the power cord is
connected. For systems without a power switch, line voltages
are present within the power supply when the power cord is
connected. The mains outlet that is utilized to power the SmartNode router shall be within 10 feet (3 meters) of the device,
ll be easily accessible, and protected by a circuit breaker.
sha
For AC powered units, ensure that the power cable used meets
all applicable standards for the country in which it is to be
installed, and that it is connected to a wall outlet which has
earth ground.
7
WARNING
SmartNode 4520 & 4110 Series User Manual About this guide
CAUTION
For units with an external power adapter, the adapter shall be a
listed Limited Power Source.
WARNING
Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF. To avoid
lectric shock, use caution when near WAN ports. When
WARNING
WARNING
e
detaching the cables, detach the end away from the SmartNode first.
Before opening the chassis, disconnect the telephone network
cables to avoid contact with telephone line voltages. When
detaching the cables, detach the end away from the SmartNode first.
Do not work on the system or connect or disconnect cables
during periods of lightning activity.
In accordance with the requirements of council directive 2002/96/
EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
Preventing electrostatic discharge damage
When starting to install interface cards place the interface car
Electrostatic Discharge (ESD) can damage equipment and
impair electrical circuitry. It occurs when electronic printed circuit
cards are improperly handled and can result in complete or intermittent failures. Do the following to prevent ESD:
• Always follow ESD prevention procedures when removing and
replacing cards.
• Wear an ESD-preventive wrist strap, ensuring that it makes good
skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.
• To properly guard against ESD damage and shocks, the wrist strap
and cord must operate effectively. If no wrist strap is available,
ground yourself by touching the metal part of the chassis.
d on its shielded plastic bag if you lay it on your bench.
8
SmartNode 4520 & 4110 Series User Manual About this guide
General observations
• Clean th
• Place the unit on a flat sur
• A
void exposing the unit to direct sunlight and other heat sources
• P
rotect the unit from moisture, vapors, and aggressive liquids
e case with a soft slightly moist anti-static cloth
face and ensure free air circulation
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual
ConventionMeaning
Garamond blue type
Futura bold typeCommands and keywords are in boldface font.
Futura bold-italic typeParts of commands, which are related to elements already named by the user,
Italicized Futura typeVariables for which you supply values are in italic font
Futura typeIndicates the names of fields or windows.
Garamond bold typeIndicates the names of command buttons that execute an action.
< >Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ]Elements in square brackets are optional.
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
blue screenInformation you enter is in blue screen font.
screenTerminal sessions and information the system displays are in screen font.
nodeThe leading IP address or nodename of a SmartNode is substituted with node in
SNThe leading SN on a command line represents the nodename of the SmartNode
#An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button
are in boldface italic font.
<C>, and so on.
by vertical bars ( | )
boldface italic font.
use the following text conventions:
Table 1. General conventions
in the Adobe® Acrobat® Reader toolbar to return to your starting point.
9
Chapter 1General information
Chapter contents
SmartNode Series VoIP routers overview...............................................................................................................11
SmartNode 4520 Series router ........................................................................................................................12
SmartNode 4110 Series router ........................................................................................................................16
SmartNode 4520 & 4110 Series User Manual 1 • General information
SmartNode Series VoIP routers overview
The SmartNode 4520 and 4110 Series VoIP Gateway Routers (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 8 transparent voice and
low-cost IP services with packet-voice for complete branch office voice and data connectivity.
FAX calls over any IP or PSTN network. Leverage
Figure 1. SmartNode Router (SmartNode 4524 shown)
The SmartNode 4520 Series Gateway Routers, equipped with two 10/100Base-T Ethernet ports provide;
voice over IP (VoIP) and Internet telephony plus Internet
access routing, VPN and firewall functions, and
extensive Quality of Service (QoS) functions.
The SmartNode 4110 Series Media Gateways, equipped with a
single 10/100Base-T Ethernet port that provide
VoI P an d I n te rn et t el ep h on y.
The SmartNode VoIP Gateways and Gateway-Routers perform the following major functions:
• Voice
over IP and local switching via a combination of 2 to 8 analog phone ports (FXS) and 2 to 4 analog
line ports (FXO).
• Standard complian
• Internet
access and IP Routing (4520 Series only) with IP Quality of Service (QoS) support for mixed voice
t VoIP conversion in accordance with SIP and H.323 protocols.
and data traffic.
Section “SmartNode 4520 Series router” on
page 12 provides more information on the SmartNode 4520
Series. Section “SmartNode 4110 Series router” on page 16 describes the SmartNode 4110 Series.
SmartNode Series VoIP routers overview11
SmartNode 4520 & 4110 Series User Manual 1 • General information
1
0/
1
00
E
t
h
er
n
e
t
0
/
3
0
/
2 0
/1
0
/
0
V
oic
e
P
o
r
ts
F
XS
SmartNode 4520 Series router
The SmartNode 4520 Series are compact VoIP Gateway Routers that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 2).
Figure 2. Examples of SN4520 Series rear panels
The following base models (each equipped with two 10/100Base-T Ethernet ports) are available:
• SmartNode 4522 (2 VoIP calls)
• SmartNode 4524 (4 VoIP calls)
• SmartNode 4526 (6 VoIP calls)
• SmartNode 4528 (8 VoIP calls)
SmartNode Series VoIP routers overview12
SmartNode 4520 & 4110 Series User Manual 1 • General information
The port combinations are indicated in the extension of the model code. The products the following model
code conventions apply:
stands for FXS ports
• JS
• JO stands
• UI stands
• EUI
for FXO ports
for integrated universal input power supply (see figure 3)
stands for external universal input power supply (see figure 3)
For example, the model code SN45
• 4 FXS
• 2 FXO
• External pow
ports
ports
er supply
NoteFor a complete listing of available models, refer to the SmartNode VoIP page
at http://www.patton.com/voip/.
26/4JS2JO/EUI describes a SmartNode configured as follows:
Figure 3. SmartNode 4520 Series power input connectors
SmartNode Series VoIP routers overview13
SmartNode 4520 & 4110 Series User Manual 1 • General information
Ports descriptions
The SmartNode 4520 Series rear panel ports are described in table 2.
Table 2. Rear panel ports
PortLocationDescription
10/100 Ethernet
ETH 0/0 & ETH 0/1
Analog voice port,
FXS
Analog voice port,
FXO
PowerRear panel The gateway is available in a DC or AC power input version (see
Rear panel
Rear panel
Rear panel
RJ-45 connectors (see figure 16 on page 32) that connect the router to an
Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
FXS RJ-11(6 position, 4 wire) connectors (see figure 16 on page 32) that
connect the router with an analog terminal (a telephone, for example)
FXO port. EuroPOTS support (ETSI EG201 188). FXS on-hook voltage is
48V for each FXS port.
FXO RJ-11(6 position, 4 wire) connectors (see figure 16 on page 32) that
connect the router with an analog line (FXS port). EuroPOTS support
(ETSI EG201 188).
figure 3), labeled as follows:
• AC version (Internal power supply): 100–240 VAC, 50/60 Hz, 200 mA
• DC version: 12 VDC, 1.25 A
ConsoleFront
panel
Used for service and maintenance, the Console port (see figure 4 on
page 15), an RS-232 RJ-45 connector, connects the router to a serial terminal
such as a PC or ASCII terminal (also called a dumb terminal).
Reset button behavior
For those SmartNode devices that have a Re
• To restart th
e unit with the current startup configuration—Press for less than 1 second and release the Reset
set button on the rear panel, its behavior is as follows:
button. The SmartNode will restart with the current startup configuration.
• To restart th
e unit with factory default configuration—Press the Reset button for 5 seconds until the Run
LED starts blinking. The unit will restart with factory default configuration.
• To restart the unit
in bootloader mode (to be used only by trained SmartNode technicians)—Start with the
unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button
when the Run LED starts blinking so the unit will enter bootloader mode.
SmartNode Series VoIP routers overview14
SmartNode 4520 & 4110 Series User Manual 1 • General information
Figure 4. SmartNode 4520 Series front panels
Note
For LED descriptions, refer to chapter 5, “LEDs status and monitoring” on
page 46.
SmartNode Series VoIP routers overview15
SmartNode 4520 & 4110 Series User Manual 1 • General information
0
/3
0
/
2 0
/
1
0
/
0
V
o
i
ce
Port
s
F
XS
SmartNode 4110 Series router
The SmartNode 4110 Series are compact VoIP Gateways th
at support two to eight VoIP calls and various com-
binations of FXS and FXO ports (see figure 5).
Figure 5. Examples of SN4110 Series rear panels
The following base models (each equipped with one 10/100Base-T Ethernet port) are available:
• SmartNode 4112 (2 VoIP calls)
• SmartNode 4114 (4 VoIP calls)
• SmartNode 4116 (6 VoIP calls)
• SmartNode 4118 (8 VoIP calls)
SmartNode Series VoIP routers overview16
SmartNode 4520 & 4110 Series User Manual 1 • General information
The port combinations are indicated in the extension of the model code. The products the following model
code conventions apply:
• JS
stands for FXS ports
• JO stands
• UI stands
• EUI
for FXO ports
for integrated universal input power supply (see figure 6)
stands for external universal input power supply (see figure 6)
For example, the model code SN41
• 4 FXS
• 2 FXO
• External pow
ports
ports
er supply
NoteFor a complete listing of available models, refer to the SmartNode VoIP page
at http://www.patton.com/voip/.
16/4JS2JO/EUI describes a SmartNode configured as follows:
Figure 6. SmartNode 4110 Series power input connectors
SmartNode Series VoIP routers overview17
SmartNode 4520 & 4110 Series User Manual 1 • General information
Ports descriptions
The SmartNode 4110 Series rear panel ports are described in table 3.
Table 3. Rear panel ports
PortLocationDescription
10/100 Ethernet
ETH 0/0
Analog voice port,
FXS
Analog voice port,
FXO
PowerRear panel The gateway is available in a DC or AC power input version (see
Rear panel
Rear panel
Rear panel
RJ-45 connector (see figure 5 on page 16) that connects the router to an
Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
FXS RJ-11(6 position, 4 wire) connectors (see figure 16 on page 32) that
connect the router with an analog terminal (a telephone, for example)
FXO port. EuroPOTS support (ETSI EG201 188).
FXO RJ-11(6 position, 4 wire) connectors (see figure 16 on page 32) that
connect the router with an analog line (FXS port). EuroPOTS support
(ETSI EG201 188).
figure 6), labeled as follows:
• AC version (Internal power supply): 100–240 VAC, 50/60 Hz, 200 mA
• DC version: 12 VDC, 1.25 A
ConsoleFront
panel
Used for service and maintenance, the Console port (see figure 7 on
page 19), an RS-232 RJ-45 connector, connects the router to a serial terminal
such as a PC or ASCII terminal (also called a dumb terminal).
Reset button behavior
For those SmartNode devices that have a Re
• To restart th
e unit with the current startup configuration—Press for less than 1 second and release the Reset
set button on the rear panel, its behavior is as follows:
button. The SmartNode will restart with the current startup configuration.
• To restart th
e unit with factory default configuration—Press the Reset button for 5 seconds until the Run
LED starts blinking. The unit will restart with factory default configuration.
• To restart the unit
in bootloader mode (to be used only by trained SmartNode technicians)—Start with the
unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button
when the Run LED starts blinking so the unit will enter bootloader mode.
SmartNode Series VoIP routers overview18
SmartNode 4520 & 4110 Series User Manual 1 • General information
Figure 7. SmartNode 4110 Series front panels
Note
For LED descriptions, refer to chapter 5, “LEDs status and monitoring” on
page 46.
Applications for SmartNode 4110 Series ...............................................................................................................21
SIP and H.323 terminal and PSTN gateways ..................................................................................................21
Application—Analog line extension over IP ....................................................................................................22
Applications for SmartNode 4520 Series ...............................................................................................................24
Application—Single-phone PSTN and VoIP access ........................................................................................26
20
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview
Introduction
Patton’s SmartNode Media Gateway Routers deliver the features you need for advanced multiservice voice and
data network applications. They combine high quality voice-over-IP with powerful quality of service routing
functions to build professional and reliable VoIP networks. This chapter describes typical applications for
which the SmartNodes are uniquely suited.
NoteDetailed configuration information for SmartNode applications can be
found online at www.patton.com/smartnode.
Applications for SmartNode 4110 Series
The SmartNode 4110 Series device, equipped with a single Ethernet port, provides gateway and over-IP line
extension services.
SIP and H.323 terminal and PSTN gateways
All models provide voice-o
or H.323 protocol (see figure 8). The SmartNode 4110 Series supports automatic registration to a Gatekeeper
or SIP server to provide analog extension services or PSTN breakout connectivity.
ver-IP and FAX-over-IP services for integration into a VoIP network running the SIP
Figure 8. PSTN and Terminal gateways
Introduction21
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview
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Application—Analog line extension over IP
A virtual analog line can be created using an FXO and FXS model (see figure 9). The complete signaling and
media (voice, fax, or modem) of the analog phone line is extended o
ver IP. This enables a PBX analog extension
line to be extended to a home office or satellite office. The analog line extension relays DTMF, hook-flash and
CLI to provide full PBX feature access over the IP network (checking voice mail or joining a calling group, for
example).
Figure 9. Analog line extension
Application—ITSP dial-in access
An ITSP can use the SmartNode FXO gateways as dial-in access points to his Internet telephony services (see
figure 10). A user calls a local number, the FXO SmartNode picks up the call and uses a second dial-tone to dial
the remote number. The system can be enhanced with a central call control server providing IVR announcements, PIN checking, and accounting for the calls.
Figure 10. ITSP dial-in access
Applications for SmartNode 4110 Series22
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview
Application—Private line automatic ringdown (PLAR)
A private hot-line can be created by using two
FXS models back-to-back (see figure 11). These can be found
in use as courtesy phones at ATM’s, information kiosks, and emergency assistance pedestals. In this application, when one handset is picked-up, the remote handset immediately begins
ringing. When the remote
handset is picked-up, the speech path is completed. The end-to-end link supports voice, fax Gr.3 (2.4–14.4
kbps) with T.38 or fax- and modem bypass using a G.711 codec.
Figure 11. FXS to FXS Hotline
Application—Enterprise campus BRI to FXS telephony extension
In combination with the Patton SmartNode 1000 and 2000 Series models the FXS gateways provide ISDN
to FXS extensions over IP (see figure 12).
BRI
Figure 12. BRI to FXS extension
Applications for SmartNode 4110 Series23
SmartNode 4520 & 4110 Series User Manual 2 • Applications overview
Application—PBX toll bypass gateway
The gateways can be used to provide toll bypass over an IP WAN (see figure 13). The call routing in this case
is
provided by the PBX systems. A call routed to the FXS gateway can be relayed on a port-to-port basis or
depending on the dialed-number to the r
NoteWith the use of FXS ports, extension dialing on the secondary side must be
emote gateway.
done by using two-stage dialing (DTMF relay) or a call attendant. DID is not
available when using a SmartNode FXS port connected to a PBX FXO port.
Figure 13. Toll bypass
Applications for SmartNode 4520 Series
SmartNode 4520 Series devices have dual 10/100Base-T Ethernet ports. The two Ethernet ports provide full
featured IP routing between LAN and WAN plus Ethernet and IP layer QoS services. Voice prioritization and
traffic management avoid network congestion and provide optimal voice quality. With these additional features
the SmartNode 4520 series can add Internet access and data networking to any of the SmartNode 4110 Series
applications described previously. The following sections show some typical combined voice-data applications.
Applications for SmartNode 4520 Series24
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