Diamond Edge Model 3224
G.SHDSL IpDSLAM
User Manual
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07M3224-GSG, Rev. B
Revised: February 27, 2012
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
web: www.patton.com
e-mail: support@patton.com
Copyright © 2012, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton
Electronics assumes no liability for errors that may appear in this document.
The software described in this document is furnished under a license and may
be used or copied only in accordance with the terms of such license.
Summary Table of Contents
1 Introduction.................................................................................................................................................... 7
2 Hardware installation.................................................................................................................................... 14
3 Initial configuration ...................................................................................................................................... 24
4 Operation and shutdown............................................................................................................................... 29
5 Maintenance.................................................................................................................................................. 31
6 Contacting Patton for assistance ................................................................................................................... 35
A Compliance information .............................................................................................................................. 38
B Specifications ................................................................................................................................................ 41
C Network Ports (RJ-21X) connector pin-out ................................................................................................. 43
5
Table of Contents
Audience................................................................................................................................................................. 2
Structure................................................................................................................................................................. 2
Precautions............................................................................................................................................................. 3
Safety when working with electricity .................................................................................................................4
General observations .........................................................................................................................................5
Typographical conventions used in this document.................................................................................................. 5
General conventions .........................................................................................................................................5
Mouse conventions ...........................................................................................................................................6
1 Introduction.................................................................................................................................................... 7
Model 3224 IpDSLAM overview ............................................................................................................................8
Hardware overview..................................................................................................................................................9
LAN .................................................................................................................................................................9
RS-232 control port ..........................................................................................................................................9
Power system ..................................................................................................................................................10
Central processing unit ...................................................................................................................................10
G.SHDSL ports ..............................................................................................................................................10
Alarm port ......................................................................................................................................................10
Temperature ...................................................................................................................................................11
Altitude ...........................................................................................................................................................11
Humidity ........................................................................................................................................................11
Physical dimensions ........................................................................................................................................11
Management services ......................................................................................................................................12
LED Display .........................................................................................................................................................12
Approvals ..............................................................................................................................................................13
Power Considerations............................................................................................................................................13
2 Hardware installation.................................................................................................................................... 14
Introduction..........................................................................................................................................................15
Unpacking the Model 3224 IpDSLAM.................................................................................................................15
IpDSLAM chassis installation................................................................................................................................15
Cable installation...................................................................................................................................................16
Attaching the cable retainer clip ......................................................................................................................16
Grounding the Model 3224—AC and DC Power Supplies ............................................................................16
Installing the power cables—AC power supply ...............................................................................................18
Installing the power cables—DC Power Supply ..............................................................................................20
Connecting the Ethernet ports ........................................................................................................................21
Connecting the 10/100Base-T Ethernet ports to an Ethernet switch or hub .............................................21
Connecting a 10/100Base-T Ethernet port to an Ethernet-capable workstation
Connecting the EIA-561 RS-232 configuration port (DCE configured) .........................................................22
Connecting the DSL Ports ..............................................................................................................................22
Completing the hardware installation....................................................................................................................23
........................................22
6
3224 G.SHDSL IpDSLAM User Manual Table of Contents
AC Units ........................................................................................................................................................23
DC Units ........................................................................................................................................................23
3 Initial configuration ...................................................................................................................................... 24
Introduction..........................................................................................................................................................25
1. Connecting the IpDSLAM to your PC..............................................................................................................25
Connecting and logging in via the Ethernet port .............................................................................................25
Connecting and logging in via the Console port .............................................................................................26
2. Configuring the desired IP address ....................................................................................................................26
Factory-default IP settings ...............................................................................................................................27
Login ..............................................................................................................................................................27
Changing the IP address .................................................................................................................................27
Saving the IP address ......................................................................................................................................27
3. Connecting the IpDSLAM to the network ........................................................................................................28
4 Operation and shutdown............................................................................................................................... 29
Introduction..........................................................................................................................................................30
Activating the IpDSLAM ......................................................................................................................................30
De-activating the IpDSLAM.................................................................................................................................30
5 Maintenance.................................................................................................................................................. 31
Introduction..........................................................................................................................................................32
Replacing a power supply......................................................................................................................................32
6 Contacting Patton for assistance ................................................................................................................... 35
Introduction..........................................................................................................................................................36
Contact information..............................................................................................................................................36
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................36
Warranty coverage ..........................................................................................................................................36
Out-of-warranty service .............................................................................................................................36
Returns for credit ......................................................................................................................................36
Return for credit policy .............................................................................................................................37
RMA numbers ................................................................................................................................................37
Shipping instructions ................................................................................................................................37
A Compliance information .............................................................................................................................. 38
Compliance ...........................................................................................................................................................39
EMC ...............................................................................................................................................................39
Low-Voltage Directive (Safety) .......................................................................................................................39
PSTN Regulatory ..............................................................................................................................
..............39
FCC Part 68 (ACTA) Statement ...........................................................................................................................39
Radio and TV Interference (FCC Part 15) ............................................................................................................40
Industry Canada Notice ........................................................................................................................................40
Authorized European Representative.....................................................................................................................40
B Specifications ................................................................................................................................................ 41
DSL Ports..............................................................................................................................................................42
Ethernet Ports .......................................................................................................................................................42
7
3224 G.SHDSL IpDSLAM User Manual Table of Contents
WAN Clocking .....................................................................................................................................................42
Front Panel Indicators...........................................................................................................................................42
Power Supplies ......................................................................................................................................................42
Management Service..............................................................................................................................................42
Alarm Reporting....................................................................................................................................................42
Environment .........................................................................................................................................................42
Dimensions ...........................................................................................................................................................42
C Network Ports (RJ-21X) connector pin-out ................................................................................................. 43
Introduction..........................................................................................................................................................44
8
List of Figures
1 Model 3224 IpDSLAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Model 3224 IpDSLAM features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Model 3224 IpDSLAM chassis physical dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Model 3224 front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5 Attaching the cable retainer clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
6 IEC-320 connector and grounding stud locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
7 Power cable retainer clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8 DC connector, - DC and + DC Input view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9 Model 3224 network and configuration ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
10 Straight-through RJ-45-to-RJ-45 Ethernet cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
11 Cross-over RJ-45-to-RJ-45 Ethernet cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
12 DB-9-to-RJ-45 cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
13 Connecting the IpDSLAM to your laptop PC via the Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
14 Connecting the IpDSLAM to your laptop PC via the console port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
15 Captive fasteners and power cable retainer clip locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
16 Installing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
17 50-pin Teleco connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
1
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Mouse conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4 Band Marked Color Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
1
About this guide
This guide describes installing and operating the Patton Electronics Model 3224 IpDSLAM.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 7 describes the IpDSLAM
• Chapter 2 on page 14 describes installing the IpDSLAM hardware
• Chapter 3 on page 24 configuring the IpDSLAM for use
• Chapter 4 on page 29 details how to power up and deactivate the IpDSLAM
• Chapter 5 on page 31 contains troubleshooting and maintenance information
• Chapter 6 on page 35 contains information on contacting Patton technical support for assistance
• Appendix A on page 38 contains compliance information for the IpDSLAM
• Appendix B on page 41 contains specifications for the IpDSLAM
• Appendix C on page 43 contains the pinout for the network ports connector
For best results, read the contents of this guide before you install the NTU.
2
3224 G.SHDSL IpDSLAM User Manual
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
WARNING
WARNING
CAUTION
CAUTION
A note presents additional information or interesting sidelights.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
3
3224 G.SHDSL IpDSLAM User Manual
Safety when working with electricity
•
Do not open the device when the power cord is connected. For systems
without a power switch and without an external power adapter, line volt-
WARNING
ages are present within the device when the power cord is connected.
•
For devices with an external power adapter, the power adapter shall be a
listed imited Power Source The mains outlet that is utilized to power the
device shall be within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compliance with local regulatory requirements.
•
For AC powered devices, ensure that the power cable used meets all applicable standards for the country in which it is to be installed.
•
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or
socket) must have an earth ground.
•
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
•
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN
relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1,
ISDN, Voice, etc. These are known as “hazardous network voltages” and
to avoid electric shock use caution when working near these ports. When
disconnecting cables for these ports, detach the far end connection first.
•
Do not work on the device or connect or disconnect cables during periods
of lightning activity.
WARNING
WARNING
This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.
This device is NOT intended nor approved for connection to the PSTN. It is
intended only for connection to customer premise equipment.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
4
3224 G.SHDSL IpDSLAM User Manual
Electrostatic Discharge (ESD) can damage equipment and impair
electrical circuitry. It occurs when electronic printed circuit cards
are improperly handled and can result in complete or intermittent
CAUTION
failures. Do the following to prevent ESD:
•
Always follow ESD prevention procedures when removing and
replacing cards.
•
Wear an ESD-preventive wrist strap, ensuring that it makes
good skin contact. Connect the clip to an unpainted surface of
the chassis frame to safely channel unwanted ESD voltages to
ground.
•
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is
available, ground yourself by touching the metal part of the
chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
Italicized Futura type Variables for which you supply values are in italic font
Futura type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
< >
Are you ready? All system messages and prompts appear in the Courier font as the system
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
in boldface italic font.
Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.
would display them.
5
3224 G.SHDSL IpDSLAM User Manual
Table 1. General conventions
Convention Meaning
% dir *.* Bold Courier font indicates where the operator must type a response or command
Mouse conventions
The following conventions are used when describing mouse actions:
Table 2. Mouse conventions
Convention Meaning
Left mouse button This button refers to the primary or leftmost mouse button (unless
you have changed the default configuration).
Right mouse button This button refers the secondary or rightmost mouse button (unless
you have changed the default configuration).
Point This word means to move the mouse in such a way that the tip of
the pointing arrow on the screen ends up resting at the desired location.
Click Means to quickly press and release the left or right mouse button
(as instructed in the procedure). Make sure you do not move the
mouse pointer while clicking a mouse button.
Double-click Means to press and release the same mouse button two times quickly
Drag This word means to point the arrow and then hold down the left or
right mouse button (as instructed in the procedure) as you move the
mouse to a new location. When you have moved the mouse pointer
to the desired location, you can release the mouse button.
6
Chapter 1 Introduction
Chapter contents
Model 3224 IpDSLAM overview ............................................................................................................................8
Hardware overview..................................................................................................................................................9
LAN .................................................................................................................................................................9
RS-232 control port ..........................................................................................................................................9
Power system ..................................................................................................................................................10
Central processing unit ...................................................................................................................................10
G.SHDSL ports ..............................................................................................................................................10
Alarm port ......................................................................................................................................................10
Temperature ...................................................................................................................................................11
Altitude ...........................................................................................................................................................11
Humidity ........................................................................................................................................................11
Physical dimensions ........................................................................................................................................11
Management services ......................................................................................................................................12
LED Display .........................................................................................................................................................12
Approvals ..............................................................................................................................................................13
Power Considerations............................................................................................................................................13
7
Model 3224 G.SHDSL IpDSLAM User Manual 1 • Introduction
Model 3224 IpDSLAM overview
The Model 3224 (see figure 1) connects up to 24 G.SHDSL devices to multiple WAN and Ethernet uplink
ports with completely flexible routing and packet filtering. The IpDSLAM combines dual-redundant, removable power supplies, an IP firewall, a router, and a centralized management system into an ultra-sleek 1U chassis. The subscriber side connects to compatible G.SHDSL modems for data rates up to 4.6 Mbps over a single
pair of copper wires. Expandable via optional industry standard PMC cards, the IpDSLAM provides numerous
different types of uplink options.
Each 4.6-Mbps G.SHDSL port requires only a single twisted pair (2-wires) for full-duplex data transmission at
ranges in excess of 5 km. The TC-PAM line encoding ensures spectral compatibility within existing voice/data
bundles. The entire system can be managed through SNMP/HTTP-based management screens from any
HTML browser.
Figure 1. Model 3224 IpDSLAM
Model 3224 IpDSLAM overview 8
Model 3224 G.SHDSL IpDSLAM User Manual 1 • Introduction
Hardware overview
The Model 3224 combines transmission and routing technology, concentrating 24 G.SHDSL ports and a flexible selection of WAN links into a 1U-high managed chassis. The IpDSLAM (see figure 2) comprises a 1Uhigh, 19-inch wide chassis containing a motherboard and two dual-redundant power supplies. The hot swappable power supplies are available in universal AC power input with IEC-320 receptacles or -48 VDC power
block configurations.
Figure 2. Model 3224 IpDSLAM features
LAN
Dual 10/00-Mbps Ethernet LAN ports are presented on RJ-45 connectors with an auto-sensing/full-duplex
10Base-T or 100Base-T interface. Also included are:
• 100Base-TX half-/full-duplex operation (100 + 100)
• 10Base-T half-/full-duplex operation (10 + 10)
• Auto negotiation and fallback
• 10/100 Mbps link and status indicators
RS-232 control port
The RS-232 port provides for initial configuration of the Model 3224. The RS-232 port supports:
• Asynchronous data rates of 19.2 kbps, 8 data bits, no parity, 1 stop bit.
• An RJ-45 connector with EIA-561 pinouts
• A management interface that supports VT-100 terminals
• Hardware flow control (RTS and CTS)
Hardware overview 9
Model 3224 G.SHDSL IpDSLAM User Manual 1 • Introduction
• Hardware CD and DTR signals for external modems
Power system
Power consumption is less than 135 watts
Removable internal dual-redundant AC or DC, load-sharing power supplies
The Model 3224 can only be configured with two AC power
supplies or two DC supplies, you cannot mix AC and DC sup
plies in the same chassis.
CAUTION
-
• AC power supply
- 115/230 VAC, 50/60 Hz
- 1.5 A, 250 V Time Lag Fuse
• DC power supply
- 40 to 72 VDC
- 5.0 A, 125V Time Lag Fuse
Central processing unit
The 3224 employs a 64 bit/64 bit data bus PMC-Sierra RM5261A RISC processor with 32 kbytes data cache
and 32 kb instruction cache running at 400Mhz. Bundled with the CPU is:
• 16 MB Flash ROM
• 64 MB SDRAM
G.SHDSL ports
The 24 G.SHDSL ports operate at data-rates up to 4.6 Mbps and are accessible via the RJ-21X 50-pin telco
connector. Each port uses one twisted-pair (2-wires) for full-duplex communication. The G.SHDSL ports can
support PPP for efficient layer 2 switching. Other features include:
• ITU-T 991.2/ETSI 101 135
• Programmable speeds from 192 kbps to 4.6 Mbps/2-wire full-duplex symmetric
• TC-PAM line encoding
• “Plug-and-Play” Annex A/Annex B automatic configuration between the 3224’s G.SHDSL IpDSLAM and
the G.SHDSL CPE modems
• Built-in line surge protection
• G.SHDSL configuration parameters and line status indicators accessible to upper-level utility or application
software
Alarm port
The alarm port notifies the operator that a pre-defined alarm has occurred. The principal features are:
• User-defined alarm condition configured through the NMS
• User selectable major and minor alarms for G.SHDSL, WAN, clocking, power, and over-temperature.
Hardware overview 10
Model 3224 G.SHDSL IpDSLAM User Manual 1 • Introduction
• 3-pin terminal block connector
• 3-contact dry relay for external alarm systems
Temperature
Operating range: 32 to 104°F (0 to +40°C)
Altitude
Maximum operating altitude: 15,000 feet (4,752 meters)
Humidity
5 to 90% relative humidity (RH), non-condensing
Physical dimensions
Height: 1.75 inches (4.44 cm), width: standard 19-inch (48.26 cm), depth: 12 inches (30.48 cm); weight: 8.94
lbs (20.12 kg). Also see
figure 3 for height, width, and depth dimensions.
Figure 3. Model 3224 IpDSLAM chassis physical dimensions
Hardware overview 11
Model 3224 G.SHDSL IpDSLAM User Manual 1 • Introduction
Management services
• Out-of-Band RS-232 configuration port for management and control
• SNMP version 1 MIB II configuration management
• TELNET/SSH
• SYSLOG Client
• Remote Software Upgrade via FTP/TFTP
• Built-in HTTP/HTTP server for complete configuration and control using a standard Web browser
Figure 4. Model 3224 front panel LEDs
LED Display
front panel (see figure 4) display the status of the four WAN ports, the G.SHDSL ports, the Ethernet LAN
port, power, and the alarms. The front panel includes LEDs for:
• POWER: Green if power is being applied. Flashing if one power supply fails or only one power supply is in use.
• OVER TEMP: Red if the IpDSLAM is over temperature. Off if operating within the configured tempera-
ture range.
• ALARM: Yellow if the IpDSLAM is in an alarm condition. Off if operating normally.
LED Display 12
Model 3224 G.SHDSL IpDSLAM User Manual 1 • Introduction
• ETHERNET A: Green if Ethernet link status is normal. Off if port is not configured or connected. Blink-
ing indicates activity.
• ETHERNET B: Green if Ethernet link status is normal. Off if port is not configured or connected. Blink-
ing indicates activity.
• EXT. CLOCK: Green if the IpDSLAM is being driven by the BITS clock. Off if the Model 3224 is using a
circuit based Network Clock or Internal Clock.
• TESTING: Yellow if any of the DSL ports or any of the WAN uplink ports are in local switching or loop-
back mode, respectively. Off if all ports are in normal operation.
• DSL PORTS: Green to indicate all DSL ports are configured and sync’d up. Flashing green indicates at
least one port is in the process of synchronizing. Red indicates loss of sync on any DSL port.
• EXP CARD: Green indicates normal activity on PMC expansion module. Red indicates loss alarm condi-
tion on expansion module.
Approvals
The Model 3224 IpDSLAM has achieved the following approvals and certifications:
• United States and Canada
- Safety: UL60950 and CSA C22.2 No. 60950
- EMC: FCC Part 15, Class A
- Telecom: FCC Part 68 (ACTA) and Industry Canada CS03
• Europe (CE Mark)
- RTTE Directive: EN55022: 1998 (Class A) Radiated and Conducted Emissions,
EN55024:
• International
- Safety: CB Test Certificate per IEC 60950
1998 Immunity, and EN 60950 Safety of Information Technology Equipment
Power Considerations
This device contains no user serviceable parts.
DC powered units:
• Connect the equipment to an approved 40–72 VDC supply source that is electrically isolated from the AC
mains. The DC source must be reliably connected to earth.
• The DC source must be located within the same premises as the device.
• An approved disconnect device with minimum 3.0 mm contact separation must be provided in the DC
supply to the equipment. The disconnect device must be rated for a minimum of 72 VDC, 5.0 A, and must
be positioned within easy reach of the user’s position during operation.
AC powered units:
• The AC mains outlet must be within 3 meters of the device and shall be easily accessible.
• The mains supply cord set must be an approved grounded type acceptable to the authorities in the country
where the equipment is operated.
Approvals 13
Chapter 2 Hardware installation
Chapter contents
Introduction..........................................................................................................................................................15
Unpacking the Model 3224 IpDSLAM.................................................................................................................15
IpDSLAM chassis installation................................................................................................................................15
Cable installation...................................................................................................................................................16
Attaching the cable retainer clip ......................................................................................................................16
Grounding the Model 3224—AC and DC Power Supplies ............................................................................16
Installing the power cables—AC power supply ...............................................................................................18
Installing the power cables—DC Power Supply ..............................................................................................20
Connecting the Ethernet ports ........................................................................................................................21
Connecting the 10/100Base-T Ethernet ports to an Ethernet switch or hub .............................................21
Connecting a 10/100Base-T Ethernet port to an Ethernet-capable workstation ........................................22
Connecting the EIA-561 RS-232 configuration port (DCE configured) .........................................................22
Connecting the DSL Ports ..............................................................................................................................22
Completing the hardware installation....................................................................................................................23
AC Units ........................................................................................................................................................23
DC Units ........................................................................................................................................................23
14
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
Introduction
This chapter contains the following procedures for installing the Model 3224 IpDSLAM:
Note
Before installing the IpDSLAM, you will need to obtain the line type
and encoding of any WAN uplink port from your local telephone
company (telco).
• “Unpacking the Model 3224 IpDSLAM” —lists the contents in the IpDSLAM shipping container
• “IpDSLAM chassis installation” —describes installing the IpDSLAM on a flat surface or in a standard 19-
inch rack
• “Cable installation” on page 16—describes installing the power and network interface cables
• “Completing the hardware installation” on page 23—describes testing the IpDSLAM hardware to verify
that it is ready for software configuration
Unpacking the Model 3224 IpDSLAM
Inspect the shipping carton for external damage. Note any damage before removing the container contents.
Report equipment damage to the shipping carrier immediately for claim purposes. Save all packing materials in
case you need to return an item to the factory for servicing.
• The IpDSLAM comes with the following items:
• The Model 3224 Packet Digital Subscriber Loop Access Multiplexer (IpDSLAM)
• An RJ45-to-RJ45 cable for use with the console and Ethernet ports
• A DB9-RJ45 (EIA-561) adapter for connecting a PC's serial port to the console port
• Rack mounting kit with rack ears and mounting hardware
Note
Power cables are shipped separately from the Model 3224.
IpDSLAM chassis installation
Do the following:
1. If you have not done so already, remove the IpDSLAM from its shipping container.
Note
2. If you are installing the DACS in a 19-inch rack, go to step 3. Otherwise, place the DACS at the desired
location, then go to
3. Install the rack mounting ears onto the IpDSLAM using the mounting hardware provided.
4. Place the IpDSLAM at the desired position in the rack.
Introduction 15
The IpDSLAM should be placed as close as possible to the termination jack provided by the Telco. Avoid installing the IpDSLAM in a
location where the power cords or network interface cables could be
accidentally disconnected. The location should be well ventilated. Do
not block the IpDSLAM’s cooling vents.
“Cable installation” on page 16.
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
5. Secure the IpDSLAM in position with the mounting screws.
Cable installation
This section describes installing the power, ground, and network interface cables.
Attaching the cable retainer clip
To secure the power cord, it is necessary to attach the metal retainer clips (if applicable to your model). Squeeze
the clip and insert into the holes in the screws on either side of the power connector on your unit. The clip will
pop into place.
Figure 5. Attaching the cable retainer clip
Grounding the Model 3224—AC and DC Power Supplies
1. Assemble a ground wire using #10 AWG wire with green-colored insulation and two ring terminals. Make
the wire long enough to reach one of the following ground sources:
– The building ground rod (generally located at the site’s main service entrance)
– A sprinkler system pipe
– A cold-water pipe
– Building structural steel
To avoid the risk of personal injury, the distance between ground and the
equipment must not exceed the distance specified in either local electrical
codes or the National Electrical Code.
WARNING
2. Install the ground wire between the grounding stud (see figure 6) and the grounding source.
Cable installation 16
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
Power cable
retainer clip
IEC-320 connector
(2 places)
Grounding stud
Figure 6. IEC-320 connector and grounding stud locations
Cable installation 17
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
Installing the power cables—AC power supply
This section describes installing the female end of the power cables into the IEC-320 connectors on the
IpDSLAM. Do not connect the male end of the power cables to the power outlet at this time.
To avoid the risk of injury from electric shock, the power cords connected to
the IEC-320 connectors must be grounded power cords.
WARNING
The IpDSLAM power supply can be configured for 115 or 230
VAC operation. By default, the 3224/230 IpDSLAM is set to
230 VAC and the 3224/115 is set to 115 VAC. If you need to
CAUTION
CAUTION
change the voltage setting for your power supplies, contact your
Patton distributor or Patton Electronics technical support.
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
The Model 3224 can only be configured with two AC power
supplies or two DC supplies, you cannot mix AC and DC sup
plies in the same chassis.
-
Do the following:
CAUTION
CAUTION
The Model 3224 does not have a power switch, so it will activate upon connection to a power source.
The AC main socket outlet must be located within 10 feet
(3
meters)
Cable installation 18
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
1. Connect the earth ground of the AC source to the grounding stud on the IpDSLAM as described in the
section
“Grounding the Model 3224—AC and DC Power Supplies” on page 16.
2. Install a power cable into an IEC-320 connector (see figure 6 on page 17).
3. Rotate the power cable retainer clip so it secures the power cable plug in the IEC-320 connector as shown
in
figure 7.
Power cable
retainer clip
Grounding stud
Figure 7. Power cable retainer clip
4. Repeat steps 2 and 3 to install the remaining power cable.
Cable installation 19
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
Installing the power cables—DC Power Supply
This section describes installing the DC power cables to the DC power terminal blocks on the IpDSLAM. Do
not connect the remaining end of the power cables to the DC power source at this time.
The Model 3224 can only be configured with two AC power
CAUTION
CAUTION
CAUTION
supplies or two DC supplies, you cannot mix AC and DC sup
plies in the same chassis.
The Model 3224 does not have a power switch, so it will activate upon connection to a power source.
To avoid the risk of injury from electric shock, the power cords
connected to the IEC-320 connectors must be grounded
power
cords.
-
- DC input
+ DC input
Grounding stud
Figure 8. DC connector, - DC and + DC Input view
Do the following:
1. Connect the earth ground of the DC source to the grounding stud on the IpDSLAM as described in sec-
tion “Grounding the Model 3224—AC and DC Power Supplies” on page 16.
2. Remove approximately 1/4-inch of insulation from the end of each wire.
3. Insert the stripped end of the positive lead into the “+DC input” of the terminal block. Tighten the screw
until the power lead is firmly fastened. Repeat the procedure for the negative lead, using the “-DC input”
of the terminal block. Make sure that all strands of the wire are captured and that there is no exposed wire.
4. Repeat steps 1 through 3 to install the remaining DC power connection.
Cable installation 20
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
Connecting the Ethernet ports
The IpDSLAM has two 10/100 Ethernet interfaces for connection to your LAN (see figure 9). The Ethernet
port will autosense the correct speed of the local LAN and automatically negotiate half- or full-duplex operation. This section describes connecting the IpDSLAM to the Ethernet LAN via an Ethernet hub, switch, or
workstation.
Figure 9. Model 3224 network and configuration ports
Connecting the 10/100Base-T Ethernet ports to an Ethernet switch or hub
The 10/100Base-T Ethernet ports (see figure 9) are designed to connect to an Ethernet switch or hub. The
Ethernet RJ-45 pin and signal definitions for the IpDSLAM or for a NIC card in a workstation/PC are shown
in
figure 10. Connect a straight-through CAT-5 cable (one wired as shown in figure 10) between the IpD-
SLAM and the hub/switch.
RJ-45 Jack
(TX+) Transmit Data +
1
1
2
3
4
5
6
7
8
(TX-) Transmit Data -
2
(RX+) Receive Data +
3
4
5
(RX-) Receive Data -
6
7
8
Figure 10. Straight-through RJ-45-to-RJ-45 Ethernet cable diagram
DirectionSignal Name
Output
Output
Input
Input
Cable installation 21
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
Connecting a 10/100Base-T Ethernet port to an Ethernet-capable workstation
The 10/100Base-T Ethernet ports can connect to a single Ethernet-capable workstation or PC by means of a
cross-over cable. Refer to
figure 11 to assemble a cross-connect cable that will connect between the NIC Ether-
net port in the workstation and one of the IpDSLAM 10/100Base-T Ethernet ports.
Figure 11. Cross-over RJ-45-to-RJ-45 Ethernet cable diagram
Connecting the EIA-561 RS-232 configuration port (DCE configured)
Install the supplied RJ-45-to-RJ-45 cable with the DB9-RJ45 adapter between the IpDSLAM RS-232 port
(see
figure 9 on page 21) and an open serial port on your computer. If you need to assemble your own cable,
refer to the pinout diagram in figure 12.
RJ-45 Jack Signal NameDB-9
1
2
3
4
5
6
7
8
Figure 12.
6 DSR
1 CD
4 DTR
5 SG
2 RD (driven by access server)
3 TD (received by access server)
8 CTS (driven by access server)
7 RTS (received by access server)
DB-9-to-RJ-45 cable
Wired together
(No other electrical
connection)
diagram
Connecting the DSL Ports
The remote (CPE) G.SHDSL modems are connected to the IpDSLAM via the RJ-21X cable. Consult Appendix A, “Network Ports (RJ-21X) connector pin-out” in order to connect the CPE G.SHDSL modems to the
selected G.SHDSL modem port on the Model 3224.
Note
The 2-wire G.SHDSL modem lines are polarity insensitive so you
only need to match the correct twisted pairs without being concerned
about matching the individual wires of the twisted pair.
1. Connect the RJ-21X connector of the cable into the 50-pin RJ-21X receptacle on the rear of the 3224.
2. The other end of the cable has 25 non-terminated twisted-pairs for connection to punch-down blocks.
Select the twisted-pairs which will be used for active G.SHDSL modem connections and terminate on the
punch-down blocks. Only 24 of the twisted pairs will be used since there are 24 G.SHDSL modem con
-
nections, each being a 2-wire connection.
Cable installation 22
Model 3224 G.SHDSL IpDSLAM User Manual 2 • Hardware installation
3. Select and attach the appropriate twisted pair from each remote (CPE) G.SHDSL modem on punch-down
blocks for connection to the chosen G.SHDSL port in the 3224.
Completing the hardware installation
This section verifies that the IpDSLAM hardware is operational to the point where you can begin configuring
the software settings.
AC Units
For AC units, do the following:
The IpDSLAM power supply can be configured for 115 or 230
VAC operation. By default, the 3224/230 IpDSLAM is set to
230 VAC and the 3224/115 is set to 115 VAC. If you need to
CAUTION
change the voltage setting for your power supplies, contact your
Patton distributor or Patton Electronics technical support.
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
1. Verify that the AC power cord included with your IpDSLAM is compatible with local standards. If it is
not, refer to chapter
6, “Contacting Patton for assistance” on page 35 to find out how to replace it with a
compatible power cord.
2. Connect the male end of the power cord to an appropriate power outlet.
3. Verify that the green POWER LED is lit. If the POWER LED is flashing green, refer to chapter 5, “Main-
tenance” on page 31.
Hardware installation is complete. Refer to chapter 3, “Initial configuration” on page 24.
DC Units
For DC units, do the following:
Note
An approved external power supply that incorporates a disconnect
device must be used and positioned within easy reach of the opera
-
tor’s position.
1. Connect the equipment to a 40–72 VDC, 2.5A supply source that is electrically isolated from the AC
source. The 40–72 VDC source is to be reliably connected to a ground.
2. Verify that the green POWER LED is lit. If the POWER LED is flashing green, refer to chapter 5, “Main-
tenance” on page 31.
Hardware installation is complete. Refer to chapter 3, “Initial configuration” on page 24.
Completing the hardware installation 23
Chapter 3 Initial configuration
Chapter contents
Introduction..........................................................................................................................................................25
1. Connecting the IpDSLAM to your PC..............................................................................................................25
Connecting and logging in via the Ethernet port .............................................................................................25
Connecting and logging in via the Console port .............................................................................................26
2. Configuring the desired IP address ....................................................................................................................26
Factory-default IP settings ...............................................................................................................................27
Login ..............................................................................................................................................................27
Changing the IP address .................................................................................................................................27
Saving the IP address ......................................................................................................................................27
3. Connecting the IpDSLAM to the network ........................................................................................................28
24
Model 3224 G.SHDSL IpDSLAM User Manual 3 • Initial configuration
Introduction
This chapter leads you through the basic steps to set up a new Model 3224 G.SHDSL IpDSLAM. Setting up a
new Model 3224 IpDSLAM consists of the following main steps:
Note
If you haven’t already installed the IpDSLAM, refer to chapter 2, “Hardware
installation” on page 14.
• Connecting the IpDSLAM to your laptop PC
• Configuring the desired IP address
• Connecting the IpDSLAM to the network
1. Connecting the IpDSLAM to your PC
First the IpDSLAM must be connected to the mains power supply with the power cable (see “Cable installa-
tion” on page 16). Wait until the Power LED stops blinking and stays lit constantly. Now the IpDSLAM is
ready.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
Connecting and logging in via the Ethernet port
The IpDSLAM is equipped with Auto-MDX Ethernet ports, so you can use straight-through cables for host or
hub/switch connections (see
figure 13).
-
Model 3224
192.168.200.10
Connect to Ethernet LAN
ports, ETH 0 and ETH 1
Figure 13. Connecting the IpDSLAM to your laptop PC via the Ethernet port
Ethernet port
PC
1. To access the configuration, connect a PC’s Ethernet port to the unit’s LAN port. Use the black Ethernet
cable included with your IpDSLAM for this purpose.
2. Configure your PC’s Ethernet port to be on the same subnet as the IpDSLAM.
Introduction 25
Model 3224 G.SHDSL IpDSLAM User Manual 3 • Initial configuration
3. Open a Telnet connection to the default LAN IP address of the IpDSLAM (192.168.200.10).
Log into the unit using the following:
login: admin
password:
Connecting and logging in via the Console port
1. To access the configuration via the console port, connect the DB9-RJ45 adapter to the DB-9 serial port
on the PC or dumb terminal. Use the RJ45 straight-through cable between the adapter and the console
port on the IpDSLAM. (see figure 14).
Model 3224
192.168.200.10
PC
DB-9 serial port
Connect to Console port
RJ45 to DB-9 adapter
Figure 14. Connecting the IpDSLAM to your laptop PC via the console port
2. Do NOT connect the device to the Ethernet LAN now.
3. On the PC, start a HyperTerminal session at 19200 bps, 8 data bits, 1 stop bit, no flow control, and no
parity.
4. Log into the unit using the following:
login: admin
password:
2. Configuring the desired IP address
2. Configuring the desired IP address 26
Model 3224 G.SHDSL IpDSLAM User Manual 3 • Initial configuration
Factory-default IP settings
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 3.
Both Ethernet interfaces are activated upon power-up.
Table 3. Factory default IP address and network mask configuration
IP Address Network Mask
LAN interface Ethernet 0 (ETH 0) 192.168.200.10 255.255.255.0
LAN interface Ethernet 0 (ETH 0) DHCP DHCP
LAN interface Ethernet 1 (ETH 1) - -
If these addresses match with those of your network, go to section “3. Connecting the IpDSLAM to the net-
work” on page 28. Otherwise, refer to the following sections to change the addresses and network masks.
Login
To access the IpDSLAM, start the ssh application. Type the default IP address for the router into the address
field: 192.168.200.10. Accessing your IpDSLAM via an ssh session displays the login screen. Type the factory
default login: admin and password: <blank>.
login: admin
password:
Trinity#
Changing the IP address
You can set your IP address and network mask for the interface ETH 0 (LAN). Within this example a network
192.168.1.1/24 address is assumed. The IP address in this example is set to 192.168.1.1 (you should set this
with the IP address given to you by your network provider).
Trinity# configure
Trinity[config]# interface ethernet eth0
Trinity[eth-eth0]# ip address 192.168.1.1 netmask 255.255.255.0
Trinity[eth-eth0]# no ip address 192.168.200.10
Note
If you logged into the IpDSLAM with the IP address 192.168.200.10, you
will need to reset your PC IP address to an address in the same network such
as 192.168.1.5 and log back into the IpDSLAM. Connectivity via the ssh
session will be lost once the 192.168.200.10 address is removed.
Saving the IP address
To save the unit’s IP address, login to the unit using admin, then use the following set of commands:.
Trinity# [eth-eth0]# end
Trinity# copy running-config startup-config
Trinity#
2. Configuring the desired IP address 27
Model 3224 G.SHDSL IpDSLAM User Manual 3 • Initial configuration
3. Connecting the IpDSLAM to the network
In general, the IpDSLAM will connect to the network via the LAN (ETH 0) port. This enables the IpDSLAM
to offer routing services to the PC hosts on LAN (ETH 1) port. The IpDSLAM is equipped with Auto-MDX
Ethernet ports, so you can use straight-through or crossover cables for host or hub/switch connections.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
You can check the connection with the ping command from the IpDSLAM to another host on the network:
Trinity#ping <IP Address of the host>.
your local LAN you must first configure the default
If the WAN address is not set to DHCP, to ping a device outside
gateway.
-
Note
For more detailed configuration instructions, see the TrinityAE Administrator’s Reference Guide available online at www.patton.com/manuals/Trinity-
arg.pdf.
3. Connecting the IpDSLAM to the network 28
Chapter 4 Operation and shutdown
Chapter contents
Introduction..........................................................................................................................................................30
Activating the IpDSLAM ......................................................................................................................................30
De-activating the IpDSLAM.................................................................................................................................30
29
Model 3224 G.SHDSL IpDSLAM User Manual 4 • Operation and shutdown
Introduction
This chapter describes how to start or power-down the IpDSLAM.
Activating the IpDSLAM
Once the IpDSLAM has been installed, no operator action is required under normal conditions; the
IpDSLAM is designed for unattended operation. The IpDSLAM does not have a power switch. When either
power supply is connected to power, the IpDSLAM will immediately begin its boot-up cycle. However, both
power supplies must be connected to power for the redundancy feature to work.
When power is applied to the IpDSLAM the following should occur:
1. The POWER LED illuminates.
2. The Link 1 Frame LED illuminates, indicating that the IpDSLAM is synchronizing with the T1/E1/PRI
signal.
3. After 5 seconds, the Link A Error LED flashes, indicating that the IpDSLAM is satisfied with the quality of
the T1/E1/PRI signal.
4. After 10 seconds, the Link A Error LED extinguishes, indicating that the IpDSLAM is satisfied with the
network signal and that the link is ready for use.
5. There are two LEDs on each IpDSLAM 10/100 Ethernet port: a green LED that indicates line speed, and
a yellow LED that indicates link status and activity.
The yellow LED is either flashing yellow (meaning that packets are being received at the Ethernet port) or
solid yellow (meaning that the link is valid but no packets are being received).
The green LED is either lit (indicating 100 Mbps operation) or off (indicating 10 Mbps operation).
Note
The IpDSLAM is operational.
The green LED reflects the speed of the last valid Ethernet
connection.
De-activating the IpDSLAM
Perform the following procedure to deactivate the IpDSLAM.
1. Disconnect the male ends of both power cords from the power distribution strip or to a wall outlet.
2. Verify that the POWER LED extinguishes.
Introduction 30
Chapter 5 Maintenance
Chapter contents
Introduction..........................................................................................................................................................32
Replacing a power supply......................................................................................................................................32
31
Model 3224 G.SHDSL IpDSLAM User Manual 5 • Maintenance
Introduction
This chapter describes replacing a Model 3224 power supply. If you require more help, refer to chapter 6,
“Contacting Patton for assistance” on page 35.
Replacing a power supply
Model 3224 IpDSLAM power supplies are hot-swappable, so a defective supply can be replaced without deactivating the IpDSLAM. Do the following to replace a malfunctioning power supply:
Note
You will need a flat-tip screwdriver to perform the following
procedure.
Figure 15. Captive fasteners and power cable retainer clip locations
1. At the malfunctioning power supply, rotate the power cable retaining clip (see figure 15) so it is no longer
attached to the power cord.
2. Disconnect the power cable plug from the malfunctioning power supply.
Introduction 32
Model 3224 G.SHDSL IpDSLAM User Manual 5 • Maintenance
3. Using a flat-tip screwdriver, loosen the two captive fasteners (see figure 15) enough so they are no longer
connecting the power supply to the IpDSLAM chassis.
4. Carefully, pull the power supply from the IpDSLAM chassis until it is completely removed.
Do not use the power cable retainer clip as a handle when removing the power supply from the IpDSLAM chassis. Failing to comply
with this caution could result in damage to the power supply.
CAUTION
5. Place the failed power supply on a non-static surface.
6. Remove the replacement power supply from its shipping container.
7. Insert the power supply into the IpDSLAM chassis (as shown in figure 16) until the locking tabs are press-
ing against the chassis. When that occurs, push down on the locking tabs while pressing the power supply
completely into the chassis.
Figure 16. Installing the power supply
8. Using a flat-tip screwdrivers, tighten the captive fasteners to secure the power supply into the
IpDSLAM chassis.
9. Plug the power cable connector into the power supply.
10. Rotate the power cable retainer clip so it attaches to the power cable.
Replacing a power supply 33
Model 3224 G.SHDSL IpDSLAM User Manual 5 • Maintenance
11. Place the defective power supply into the shipping container that was used to transport the replacement
power supply.
12. Depending on the instructions you received when you obtained your RMA number, return the defective
power supply to your distributor or to Patton Electronics.
Replacing a power supply 34
Chapter 6 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................36
Contact information..............................................................................................................................................36
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................36
Warranty coverage ..........................................................................................................................................36
Out-of-warranty service .............................................................................................................................36
Returns for credit ......................................................................................................................................36
Return for credit policy .............................................................................................................................37
RMA numbers ................................................................................................................................................37
Shipping instructions ................................................................................................................................37
35
Model 3224 G.SHDSL IpDSLAM User Manual 6 • Contacting Patton for assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact PATTON technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
RAS warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
• Online support—available at www.patton.com.
• E-mail support—e-mail sent to support@patton.com will be answered within 1 business day
• Telephone support—standard telephone support is available Monday through Friday, from 8:00 A.M. to
5:00
P.M. EST (8:00 to 17:00 UTC-5), Monday through Friday by calling +1 (301) 975-1007
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
Note
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro
phes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
If you purchased your equipment from a Patton Electronics reseller,
ask your reseller how you should proceed with warranty service. It is
often more convenient for you to work with your local reseller to
obtain a replacement. Patton services our products no matter how
you acquired them.
-
Introduction 36
Model 3224 G.SHDSL IpDSLAM User Manual 6 • Contacting Patton for assistance
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1000 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please
use the original packing material that the device came in or pack the unit securely to avoid damage during ship
ping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
-
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs) 37
Appendix A Compliance information
Chapter contents
Compliance ...........................................................................................................................................................39
EMC ...............................................................................................................................................................39
Low-Voltage Directive (Safety) .......................................................................................................................39
PSTN Regulatory ............................................................................................................................................39
FCC Part 68 (ACTA) Statement ...........................................................................................................................39
Radio and TV Interference (FCC Part 15) ............................................................................................................40
Industry Canada Notice ........................................................................................................................................40
Authorized European Representative.....................................................................................................................40
38
Model 3224 G.SHDSL IpDSLAM User Manual A • Compliance information
Compliance
EMC
• FCC Part 15, Class A
• EN55022, Class A
• EN55024
Low-Voltage Directive (Safety)
• IEC/EN60950-1, 3rd edition
PSTN Regulatory
• ACTA TIA/EIA/IS-968 A5
• Industry Canada CS-03
• AS/ACIF S043.1:2003
• AS/ACIF S043.2:2005
• This device is not intended nor approved for connection to the PSTN
FCC Part 68 (ACTA) Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains—among other information—a product identifier in the format
US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The method used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company.
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
Compliance 39
Model 3224 G.SHDSL IpDSLAM User Manual A • Compliance information
Radio and TV Interference (FCC Part 15)
This device generates and uses radio frequency energy, and if not installed and used properly-that is, in strict
accordance with the manufacturer’s instructions-may cause interference to radio and television reception. The
device has been tested and found to comply with the limits for a Class A computing device in accordance with
specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from
such interference in a commercial installation. However, there is no guarantee that interference will not occur
in a particular installation. If the device does cause interference to radio or television reception, which can be
determined by disconnecting the unit, the user is encouraged to try to correct the interference by one or more
of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving
antenna and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches).
Industry Canada Notice
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
This Declaration of Conformity means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to
the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above condition may not prevent degradation of service in
some situations. Repairs to some certified equipment should be made by an authorized maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone lines
and internal metallic water pipe system, are connected together. This protection may be particularly important
in rural areas.
Authorized European Representative
D R M Green
European Compliance Services Limited.
Avalon House, Marcham Road
Abingdon,
Oxonþ OX14 1UD, UK
Radio and TV Interference (FCC Part 15) 40
Appendix B Specifications
Chapter contents
DSL Ports..............................................................................................................................................................42
Ethernet Ports .......................................................................................................................................................42
WAN Clocking .....................................................................................................................................................42
Front Panel Indicators...........................................................................................................................................42
Power Supplies ......................................................................................................................................................42
Management Service..............................................................................................................................................42
Alarm Reporting....................................................................................................................................................42
Environment .........................................................................................................................................................42
Dimensions ...........................................................................................................................................................42
41
Model 3224 G.SHDSL IpDSLAM User Manual B • Specifications
DSL Ports
24 G.SHDSL ports presented on an RJ-21X 50-pin connector, each supporting data rates of nx64 (192 kbps -
4.6 Mbps)
Ethernet Ports
Dual 10/100BaseT (RJ-45 connector); auto-negotiating; half or full duplex operation
WAN Clocking
Internal, Network Receive Recover (from expansion port), External BITS via Form-C relay contacts
Front Panel Indicators
LEDs for power, CPU, system, Ethernet, External clock, test mode, DSL, and Up-link Egress module
Power Supplies
Hot swap, dual-redundant AC or DC; AC power: 115 or 230 VAC (50/60 Hz); DC power: -36 to -72 VDC
Management Service
HTTP, SNMP, Telnet Server, RS-232 Console Port, SYSLOG Client, Software upgrade via FTP or TFTP
Alarm Reporting
Configurable alarms; Remote SNMP Traps; Front Panel LEDs; Form-C relay contacts
Environment
Operating temperature: 0 to 40°C (32 to 104°F); Humidity: 5 - 90% non-condensing
Dimensions
48.25 W x 32.00 D x 4.44 H cm (19.00 W x 12.60 D x 1.75 H inches) - 1U by 19 in. wide
DSL Ports 42
Appendix C Network Ports (RJ-21X) connector
pin-out
Chapter contents
Introduction..........................................................................................................................................................44
43
Model 3224 G.SHDSL IpDSLAM User Manual C • Network Ports (RJ-21X) connector pin-out
Introduction
Table 4 contains the band-marked color codes for the RJ-21X, 50-pin Telco connector. The Pair Number
matches the port number on the DS0 Mapping Management page.
25
50
NETWORK PORTS
1
26
Figure 17. 50-pin Teleco connector
Table 4. Band Marked Color Code
Wire/Color Code Tip and Ring Pair Number 50 Pin Positions
White/Blue Tip 1
Blue/White Ring 1 1
White/Orange Tip 2
Orange/White Ring 2 2
White/Green Tip 3
Green/White Ring 3 3
White/Brown Tip 4
Brown/White Ring 4 4
White/Slate Tip 5
Slate/White Ring 5 5
Red/Blue Tip 6
Blue/Red Ring 6 6
Red/Orange Tip 7
Orange/Red Ring 7 7
Red/Green Tip 8
Green/Red Ring 8 8
Red/Brown Tip 9
Brown/Red Ring 9 9
Red/Slate Tip 10
Slate/Red Ring 10 10
Black/Blue Tip 11
Blue/Black Ring 11 11
Black/Orange Tip 12
Orange/Black Ring 12 12
Black/Green Tip 13
Green/Black Ring 13 13
Black/Brown Tip 14
Brown/Black Ring 14 14
Pair 1
Pair 2
Pair 3
Pair 4
Pair 5
Pair 6
Pair 7
Pair 8
Pair 9
Pair 10
Pair 11
Pair 12
Pair 13
Pair 14
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Introduction 44
Model 3224 G.SHDSL IpDSLAM User Manual C • Network Ports (RJ-21X) connector pin-out
Table 4. Band Marked Color Code (Continued)
Wire/Color Code Tip and Ring Pair Number 50 Pin Positions
Black/Slate Tip 15
Slate/Black Ring 15 15
Yellow/Blue Tip 16
Blue/Yellow Ring 16 16
Yellow/Orange Tip 17
Pair 15
Pair 16
Pair 17
40
41
42
Orange/Yellow Ring 17 17
Yellow/Green Tip 18
Pair 18
43
Green/Yellow Ring 18 18
Yellow/Brown Tip 19
Pair 19
44
Brown/Yellow Ring 19 19
Yellow/Slate Tip 20
Pair 20
45
Slate/Yellow Ring 20 20
Violet/Blue Tip 21
Pair 21
46
Blue/Violet Ring 21 21
Violet/Orange Tip 22
Pair 22
47
Orange/Violet Ring 22 22
Violet/Green Tip 23
Pair 23
48
Green/Violet Ring 23 23
Violet/Brown Tip 24
Pair 24
49
Brown/Violet Ring 24 24
Violet/Slate Not Used
Slate/Violet Not Used 25
Pair 25
(Not Used)
50
Introduction 45
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