Compliance Information ................................................................................................................................ 7
Radio and TV Interference ...............................................................................................................................7
Industry Canada Notice ....................................................................................................................................7
FCC Information ..............................................................................................................................................7
FCC Part 68 Compliance Statement .................................................................................................................8
CE Notice .........................................................................................................................................................8
About this guide ............................................................................................................................................. 9
Typographical conventions used in this document................................................................................................ 10
General conventions .......................................................................................................................................10
WAN ..............................................................................................................................................................15
LAN ...............................................................................................................................................................15
RS-232 control port ........................................................................................................................................16
Power system ..................................................................................................................................................16
Central processing unit ...................................................................................................................................16
Alarm Port ......................................................................................................................................................16
System Timing and Clock Port .......................................................................................................................17
Temperature ...................................................................................................................................................17
LED display ....................................................................................................................................................19
Unpacking the Model 3095 DACS .......................................................................................................................22
Installing the power cables—AC Power Supply ...............................................................................................23
Installing the power cables—DC Power Supply ..............................................................................................24
Grounding the Model 3095—AC and DC Power Supplies ............................................................................25
3
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Contents
Model 3095 mDSL DACS Getting Started Guide
Connecting the Ethernet ports ........................................................................................................................26
Connecting the 10/100Base-T Ethernet port to an Ethernet switch or hub ...............................................26
Connecting the 10/100Base-T Ethernet port to an Ethernet-capable workstation or PC .................................27
Connecting the EIA-561 RS-232 configuration port (DCE configured) .........................................................27
Connecting to the T1/E1 WAN ports ............................................................................................................27
Connecting the mDSL Ports ...........................................................................................................................28
Completing the hardware installation....................................................................................................................28
3 Configuring the DACS for operation............................................................................................................ 31
Initial Configuration through the RS-232 Control Port ........................................................................................33
Connecting the DB9-RJ45 adapter with the included cable ............................................................................33
Setting up the HyperTerminal (or similar program) session ............................................................................33
Using a Web browser to complete Model 3095 configuration ...............................................................................36
Displaying the DACS 3095 Web Administration Pages ..................................................................................37
Home page overview .................................................................................................................................37
Configuring the DS0 mapping ........................................................................................................................39
Examples on configuring static connections. .............................................................................................41
Setting the clocking source ..............................................................................................................................42
Activating the mDSL modems ........................................................................................................................43
Configuring the default gateway .....................................................................................................................44
Configuring line settings and signaling for E1 .................................................................................................45
Configuring the E1 line settings ................................................................................................................46
Configuring line settings and signaling for T1 ................................................................................................46
Configuring the line settings .....................................................................................................................47
Saving your configuration......................................................................................................................................47
Completing the installation ...................................................................................................................................49
4 Operation and shutdown .............................................................................................................................. 51
Activating the Model 3095....................................................................................................................................52
De-activating the Model 3095...............................................................................................................................52
5 Troubleshooting and maintenance................................................................................................................ 53
Replacing the Model 3095 ..............................................................................................................................57
Exporting the current Model 3095 configuration ......................................................................................57
Removing the defective Model 3095 .........................................................................................................59
Installing the replacement Model 3095 .....................................................................................................60
Verifying the hardware installation ............................................................................................................60
Importing a saved configuration ................................................................................................................60
4
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5
Model 3095 mDSL DACS Getting Started Guide
Contents
Using the DB9-RJ45 adapter with the included cable ...............................................................................60
Setting up the HyperTerminal (or similar program) session ......................................................................61
Completing the installation .......................................................................................................................64
6 Contacting PATTON for assistance .............................................................................................................. 65
Out-of-warranty service .............................................................................................................................66
Returns for credit ......................................................................................................................................66
Return for credit policy .............................................................................................................................67
The Model 3095 generates and uses radio frequency energy, and if not installed and used properly—that is, in
strict accordance with the manufacturer's instructions—may cause interference to radio and television reception. The Model 3095 has been tested and found to comply with the limits for a Class A computing device in
accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee that interference will not occur in a particular installation. If the Model 3095 causes interference to radio or television
reception, which can be determined by disconnecting the cables, try to correct the interference by one or more
of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving
antenna, and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches).
Industry Canada Notice
The Canadian Department of Communications label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly (telephone extension cord). The customer should be
aware that compliance with the above condition may not prevent degradation of service in some situations.
Repairs to some certified equipment should be made by an authorized maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect the equipment. Users should ensure
for their own protection that the ground connections of the power utility, telephone lines and internal metallic
water pipe system, are connected together. This protection may be particularly important in rural areas.
Interference
Users should not attempt to establish or modify ground connections
themselves, instead they should contact the appropriate electric
inspection authority or electrician.
FCC Information
The Model 3095 has been tested and registered in compliance with the specifications in Part 68 of the FCC
rules. A label on the equipment bears the FCC registration number. You may be requested to provide this
information to your telephone company. Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper operation of the Model 3095. If this happens, the
telephone company should give you advance notice to prevent the interruption of your service. The telephone
company may decide to temporarily discontinue your service if they believe your Model 3095 may cause harm
to the telephone network. Whenever possible, they will contact you in advance. If you elect to do so, you have
the right to file a complaint with the FCC. If you have any trouble operating the Model 3095, please contact
Patton Electronics Technical Support at +1 301-975-1000. The telephone company may ask you to disconnect
the equipment from the telephone network until the problem has been corrected or until you are certain that
the Model 3095 is not malfunctioning. In accordance with FCC rules and regulation CFR 47 68.218(b)(6),
7
Page 8
4.
5.
2.
3.
1.
Model 3095 mDSL DACS Getting Started Guide
you must notify the telephone company prior to disconnection. The following information may be required
when applying to your local telephone company for leased line facilities. The Universal Service Order Code
(USOC) is RJ48. The Facility Interface Codes (FIC) are 04DU9-BN, 04DU9-DN, 04DU9-1KN, and
04DU9-1SN. The Service Order Code (SOC) is 6.0N.
Facility
Service
1.544 Mbps SF format without line power
1.544 Mbps SF and B8ZS without line power04DU9-DN6.0NRJ-48C
1.544 Mbps ANSI ESF without line power04DU9-1KN6.0NRJ-48C
1.544 Mbps ANSI ESF and B8ZS without line power04DU9-1SN6.0NRJ-48C
Interface Code
04DU9-BN6.0NRJ-48C
Service
Code
Network
Connection
FCC Part 68 Compliance Statement
This equipment complies with Part 68 of FCC Rules. Please note the following:
You are required to request service from the telephone company before you connect the DACS to a network. When you request service, you must provide the telephone company with the following data. When
you request T1 Service, you must provide the telephone company with the Facility Interface Code. Provide
the telephone company with both of the following codes: 04DU9-B (1.544 MB D4 framing format) and
04DU9-C (1.544 MB ESF format). The telephone company will select the code it has available. The Service Order Code(s) (SOC): 6.0N. The required Universal Service Order Code (USOC) jack: RJ 48C. The
make, model number, and FCC Registration number of the DACS.
Your telephone company may make changes to its facilities, equipment, operations, or procedures that
could affect the proper functioning of your equipment. The telephone company will notify you in advance
of such changes to give you and opportunity to maintain uninterrupted telephone service.
If your DACS causes harm to the telephone network, the telephone company may temporarily discontinue your service. If possible, they will notify you in advance, but if advance notice is not practical, you
will be notified as soon as possible and will be informed of your right to file a complaint with the FCC.
If you experience trouble with the DACS, please contact Patton Electronics, Co. for service or repairs.
Repairs should be performed only by Patton Electronics Co.
You are required to notify the telephone company when you disconnect the DACS from the network.
CE Notice
The CE symbol on your Patton Electronics equipment indicates that it is in compliance with the Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the European Union (EU). A
Certificate of Compliance is available by contacting Technical Support.
8
Page 9
About this guide
This guide describes installing and configuring a Patton Electronics Model 3095 mDSL Digital Access and
Cross-Connect System (DACS). By the time you are finished with this guide, your DACS will be connected to
the remote DSL modems and transferring data. The instructions in this guide are based on the following
assumptions:
• The DACS will connect to a T1 or E1
• There is a LAN connected to the Ethernet port of the DACS
• Users will be connected to remote mDSL modems
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 describes the DACS
• Chapter 2 describes installing the DACS hardware
• Chapter 3 describes configuring the DACS for use
• Chapter 4 details how to power up and deactivate the DACS
• Chapter 5 contains troubleshooting and maintenance information
• Chapter 6 contains information on contacting Patton technical support for assistance
For best results, read the contents of this guide before you install the DACS.
9
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Model 3095 mDSL DACS Getting Started Guide
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential DACS problems. Warnings relate to personal injury issues, and Cautions refer to potential
property damage.
Note
Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Futura bold type
Italicized Futura type
Futura type
Garamond bold type
< >
Are you ready?
% dir *.*
10
Indicates the names of menu bar options.
Indicates the names of options on pull-down menus.
Indicates the names of fields or windows.
Indicates the names of command buttons that execute an action.
Angle brackets indicate function and keyboard keys, such as <SHIFT>,
<CTRL>, <C>, and so on.
All system messages and prompts appear in the Courier font as the
system would display them.
Bold Courier font indicates where the operator must type a response or
command
Page 11
Model 3095 mDSL DACS Getting Started Guide
Mouse conventions
The following conventions are used when describing mouse actions:
Table 2. Mouse conventions
ConventionMeaning
Left mouse button
Right mouse buttonThis button refers the secondary or rightmost mouse button (unless you have
PointThis word means to move the mouse in such a way that the tip of the pointing
ClickMeans to quickly press and release the left or right mouse button (as instructed in
Double-clickMeans to press and release the same mouse button two times quickly
DragThis word means to point the arrow and then hold down the left or right mouse but-
This button refers to the primary or leftmost mouse button (unless you have
changed the default configuration).
changed the default configuration).
arrow on the screen ends up resting at the desired location.
the procedure). Make sure you do not move the mouse pointer while clicking a
mouse button.
ton (as instructed in the procedure) as you move the mouse to a new location.
When you have moved the mouse pointer to the desired location, you can release
the mouse button.
11
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12
Model 3095 mDSL DACS Getting Started Guide
Page 13
Chapter 1
Chapter contents
Model 3095 mDSL DACS overview .....................................................................................................................14
WAN ..............................................................................................................................................................15
LAN ...............................................................................................................................................................15
RS-232 control port ........................................................................................................................................16
Power system ..................................................................................................................................................16
Central processing unit ...................................................................................................................................16
Alarm Port ......................................................................................................................................................16
System Timing and Clock Port .......................................................................................................................17
Temperature ...................................................................................................................................................17
LED display ....................................................................................................................................................19
The Model 3095 links up 16 mDSL circuits to multiple WAN uplink modules with completely flexible
grooming. The DACs combines dual-redundant power supplies, a time-slot multiplexer, and a centralized
management system into an ultra-sleek 1U chassis. The subscriber side connects to compatible mDSL modems
for data rates up to 2.3 Mbps service over a single pair. The WAN links accept channelized T1 or E1 network
connections and by using the built-in digital cross connect switch, the Model 3095 can flexibly groom any
DS0channel to any other DS0-channel from the WAN ports or the mDSL ports.
Each 2.3-Mbps mDSL port requires only a single twisted pair (2-wires) for full-duplex data transmission at
ranges in excess of 5.5 km. The CAP line encoding ensures spectral compatibility within existing voice/data
bundles. Each WAN port terminates T1/E1 with flexible any-to-any DS0 mapping. The entire system can be
managed through SNMP/HTTP-based management screens.
The Model 3095 connects 16 mDSL remote NTUs or modems at data-rates up to 2.3 Mbps to digital (ATM/
FR/DDN/IP) networks, thus permitting multi-service access to CLECs, ISPs, and PTTs.
Figure 1. Model 3095 DACS (
Cobalt Blue
version shown)
Model 3095 mDSL DACS overview
Page 15
15
Model 3095 mDSL DACS Getting Started Guide
1 • Introduction
Hardware overview
The Model 3095 combines transmission and networking technology concentrating 16 mDSL ports and four
to sixteen T1/E1 WAN links into a single 1U managed chassis. The DACS (see figure 2) comprises a 1U-high
19-inch wide chassis that contains a motherboard and two dual-redundant power supplies. A full set of LEDs
are present on the chassis front panel, where all electrical connections are present on the rear of the chassis for
WAN, LAN, mDSL modems, Alarm Port, External Clock, RS-232 Configuration Port and power connections. Two IEC-320 receptacles provide for AC power input.
Convection cooled
No moving parts
Network Ports
RJ-21 X-50 pin
Redundant
load-sharing
power supply
Redundant
load-sharing
power supply
Full-duplex
10/100-Mbps
Ethernet
Alarm
Port
WAN Network
Module
Control port for
configuration and
monitoring
Figure 2. Model 3095 DACS features
EXT Clock
Port
WAN
The 3095 includes four to sixteen WAN uplink ports selectable for T1 or E1 operation to ATM/FR/DDN/IP
network backbones. Also included are:
• Four to sixteen built-in T1/E1 CSU/DSUs
• T1 1.544 Mbps with D4 or ESF framing, AMI or B8ZS line coding, FCC part 68 compliant
• E1 2.048 Mbps multi-framing with or without CRC4 framing, AMI/HDB3 line coding, CTR-12, and
CTR-13 compliant
LAN
The 10/100-Mbps Ethernet LAN port is presented on an RJ-45 connector with an auto-sensing/full-duplex
10Base-T or 100Base-T interface. Also included are:
The RS-232 port provides for initial configuration of the Model 3095. The RS-232 port supports:
• Asynchronous data rates of 19.2 kbps, 8 data bits, no parity, 1 stop bit.
• An RJ-45 connector with EIA-561 pinouts
• A management interface that supports VT-100 terminals
• Hardware flow control (RTS and CTS)
• Hardware CD and DTR signals for external modems
Power system
• Internal dual-redundant, load-sharing power supplies
• Universal-input voltage range, 90-264 VAC, 50/60 Hz via IEC-320 connectors
• Optional DC power supply with -36 to 72VDC via 2-position power block
Central processing unit
The 3095 employs an Intel i960VH RISC processor operating at 100 MHz/100 Mips. The CPU controls the
memory, front/back-panel and management interface for mDSL port/WAN time slot mapping, local switching, loopback and the management system. The memory holds:
• 4 MB Flash ROM
• 8 MB EDO DRAM
mDSL Ports
The 16 mDSL ports operate at data-rates up to 2.3 Mbps and are accessible via the RJ-21X 50-pin telco connector. Each port uses one twisted-pair (2-wires) for full-duplex communication. The mDSL ports can be concentrated into TDM data output on the WAN ports. Other features include:
• CAP line encoding
• "Plug-and-Play" automatic configuration between the 3095’s mDSL multiplexer and the mDSL CPE
modems
• Built-in surge protection
• mDSL configuration parameters and line status indicators accessible to upper-level utility or application
software
Alarm Port
The alarm port notifies the operator that a pre-defined alarm has occurred. The principal features are:
• User-defined alarm condition configured through the NMS
• User selectable major and minor alarms for mDSL, WAN, clocking, power, and over-temperature.
Hardware overview
Page 17
Model 3095 mDSL DACS Getting Started Guide 1 • Introduction
• 3-pin terminal block connector
• 3-contact dry relay for external alarm systems
System Timing and Clock Port
The mDSL Multiplexer's system timing may be derived from the external reference Clock Port, an Internal
Clock from an on-board chip, a CPE mDSL modem, or a Network Clock from one of the T1/E1 WAN ports.
The system timing is configured through the NMS. The Clock Port features are:
• Input for an external 64 kHz BITS (Building Integrated Timing Supply), reference clock
• External reference provides the system clock for all mDSL and WAN ports
Temperature
Operating range: 0–40˚C (32–104˚F)
Altitude
Maximum operating altitude: 15,000 feet (4,752 meters)
1 • IntroductionModel 3095 mDSL DACS Getting Started Guide
11.75 in.
(29.85 cm)
UNIT EQUIPPED WITH DUAL SUPPLIES
DISCONNECT BOTH SUPPLIES
BEFORE SERVICING
1.75 in. (1U)
(4.44 cm)
90-264V
(50-60 Hz)
2 AMP
10/100
ETHERNET
RS-232
CONFIG
WAN EGRESS MODULE
ALARM
PORT
EXT
CLOCK
17 in.
(43 cm)
Figure 3. Model 3095 DACS chassis physical dimensions
Management services
• Out-of-Band RS-232 configuration port for management and control
• SNMP version 1 configuration management
2.3 Mbps m DSL MODEM PORTS126
UNIT EQUIPPED WITH DUAL SUPPLIES
DISCONNECT BOTH SUPPLIES
BEFORE SERVICING
90-264V
(50-60 Hz)
2 AMP
Top View
Rear View
• MIB II
• TELNET Ethernet
• SYSLOG Client
• Remote Software Upgrade via FTP/TFTP
• Built-in HTTP server for complete configuration and control using a standard Web browser
18Hardware overview
Page 19
Model 3095 mDSL DACS Getting Started Guide 1 • Introduction
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LED
EXT CLOCK
TEST MODE
LED
LED
DSL error
LED
EXP error
LED
WAN error
LED
Figure 4. Model 3095 front panel LEDs
LED display
The front panel's LEDs (see figure 4) display the status of the four WAN ports, the mDSL ports, the Ethernet
LAN port, power, and the alarms. The front panel includes LEDs for:
• POWER: Green if power is being applied. Flashing if one power supply fails.
• CPU FAIL: Red if the CPU fails. Off if operating normally.
• ALARM: Red if the mDSL Multiplexer is in an alarm condition. OFF if operating normally.
• SYSTEM: Green if the mDSL Multiplexer is operating normally.
• ETHERNET: Green if Ethernet link status is normal.
• EXT. CLOCK: Green if the mDSL Digital Cross Connect is being driven by the BITS clock. Off if the
Model 3095 is connected to a (T1/E1) Network Clock or Internal Clock.
• TEST MODE: Yellow if any of the 16 DSL ports or any of the T1/E1 ports are in local switching or loop-
back mode, respectively. Off if all ports are in normal operation.
• DSL PORTS: Green to indicate end-user activity on any of the 16 mDSL ports. Red indicates loss of sync
on any DSL port.
Hardware overview19
Page 20
1 • IntroductionModel 3095 mDSL DACS Getting Started Guide
• EXP PORTS: Green indicates normal activity on DSO expansion board. Red indicates loss of sync on any
DSL port.
• WAN PORTS: Green indicates normal activity for each T1/E1 link. Red indicates an error on the port
(e.g., loss of sync, etc.).
Approvals
The Model 3095 DACS has achieved the following approvals and certifications:
Unpacking the Model 3095 DACS .......................................................................................................................22
Installing the power cables—AC Power Supply ...............................................................................................23
Installing the power cables—DC Power Supply ..............................................................................................24
Grounding the Model 3095—AC and DC Power Supplies ............................................................................25
Connecting the Ethernet ports ........................................................................................................................26
Connecting the 10/100Base-T Ethernet port to an Ethernet switch or hub ...............................................26
Connecting the 10/100Base-T Ethernet port to an Ethernet-capable workstation or PC .................................27
Connecting the EIA-561 RS-232 configuration port (DCE configured) .........................................................27
Connecting to the T1/E1 WAN ports ............................................................................................................27
Connecting the mDSL Ports ...........................................................................................................................28
Completing the hardware installation....................................................................................................................28
21
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2 • Hardware installationModel 3095 mDSL DACS Getting Started Guide
Introduction
This chapter contains the following procedures for installing the Model 3095 DACS:
NoteBefore installing the DACS, you will need to obtain the line type and
encoding of the T1/E1 line from your local telephone company
(telco).
• “Unpacking the Model 3095 DACS”—lists the contents in the DACS shipping container
• “DACS chassis installation”—describes installing the DACS on a flat surface or in a standard 19-inch rack
• “Cable installation” on page 23—describes installing the power and network interface cables
• “Completing the hardware installation” on page 28—describes testing the DACS hardware to verify that it
is ready for software configuration
Unpacking the Model 3095 DACS
Inspect the shipping carton for external damage. Note any damage before removing the container contents.
Report equipment damage to the shipping carrier immediately for claim purposes. Save all packing materials in
case you need to return an item to the factory for servicing.
The DACS comes with the following items:
• The Model 3095 Digital Cross-Connect (DACS)
• An RJ45-to-RJ45 cable for use with the console and Ethernet ports
• A DB9-RJ45 (EIA-561) adapter for connecting a PC's serial port to the DACS console port
• Rack mounting kit with rack ears and mounting hardware
• Model 3095 DACS Getting Started Guide
• CD-ROM containing product literature and the mDSL DACS Administrator's Reference Guide
NotePower cables are shipped separately from the Model 3095 DACS.
DACS chassis installation
Do the following:
1. If you have not done so already, remove the DACS from its shipping container.
NoteThe DACS should be placed as close as possible to the termination
jack provided by the Telco. Avoid installing the DACS in a location
where the power cords or network interface cables could be accidentally disconnected. The location should be well ventilated. Do not
block the DACS's cooling vents.
2. If you are installing the DACS in a 19-inch rack, go to step 3. Otherwise, place the DACS at the desired
location, then go to “Cable installation” on page 23.
3. Install the rack mounting ears onto the DACS using the mounting hardware provided.
22Introduction
Page 23
Model 3095 mDSL DACS Getting Started Guide 2 • Hardware installation
4. Place the DACS at the desired position in the rack.
5. Secure the DACS in position with the mounting screws.
Cable installation
This section describes installing the power, ground, and network interface cables.
Installing the power cables—AC Power Supply
This section describes installing the power cables into the IEC-320 connectors on the DACS. Do not connect
the male end of the power cables to the power outlet at this time. Do the following:
1. Install a power cable into an IEC-320 connector (see figure 5). The AC main socket outlet shall be within
3 meters of the equipment and shall be easily accessible.
Figure 5. IEC-320 connector and grounding stud locations
To avoid the risk of injury from electric shock, the power cords connected to
the IEC-320 connectors must be grounded power cords.
Cable installation23
Page 24
2 • Hardware installationModel 3095 mDSL DACS Getting Started Guide
2. Rotate the power cable retainer clip so it secures the power cable plug in the IEC-320 connector as shown
in figure 6.
Figure 6. Power cable retainer clip
3. Repeat steps 1 and 2 to install the remaining power cable.
Installing the power cables—DC Power Supply
This section describes installing the DACS for using DC power. Do not connect the remaining end of the
power cables to the DC power source. For the DC power source, the DACS is equipped with a two-position,
screw-down terminal block.
Use copper conductors between AWG 12 - 18 only.
While looking into the DC power connector, the +DC input is on the right and
the -DC input is on the left (see figure 7).
1. Connect the earth ground of the DC source to the grounding stud on the DACS as described in the fol-
lowing section “Grounding the Model 3095—AC and DC Power Supplies”.
2. Strip back the insulation on each of the wires approximately 1/4-inch.
3. Insert the stripped end of the positive lead into the "+DC input" of the terminal block. Tighten the screw
until the power lead is firmly fastened. Repeat the procedure for the negative lead, using the "-DC input"
of the terminal block. Make sure that all strands of the wire are captured and that there is no exposed wire.
24Cable installation
Page 25
Model 3095 mDSL DACS Getting Started Guide 2 • Hardware installation
UNIT EQUIPPED WITH DUAL SUPPLIES
DISCONNECT BOTH SUPPLIES
BEFORE SERVICING
90-264V
(50-60 Hz)
2 AMP
1
0
/1
0
0
E
N
E
T
C
O
N
F
IG
Grounding stud
- DC input
+ DC input
Figure 7. DC connector, - DC and + DC Input view
4. Repeat steps 1 through 3 to install the remaining DC power connection.
Grounding the Model 3095—AC and DC Power Supplies
Do the following:
1. Assemble a ground wire using #10 AWG wire with green-colored insulation and two ring terminals. Make
the wire long enough to reach one of the following ground sources:
– The building ground rod (generally located at the site’s main service entrance)
– A sprinkler system pipe
– A cold-water pipe
– Building structural steel
To avoid the risk of personal injury, the distance between ground and the
equipment rack must not exceed the distance specified in either local electrical
codes or the National Electrical Code.
2. Install the ground wire between the grounding stud (see figure 6) and the grounding source.
Cable installation25
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2 • Hardware installationModel 3095 mDSL DACS Getting Started Guide
W
AN NETW
ORK M
ODULE
NETW
ORK PORTS
1
26
ALARM
PORT
EXT
CLOCK
CONFIG
10/100 ENET
Connecting the Ethernet ports
The DACS has a single 10/100 Ethernet interface for connection to your LAN (see figure 8). The Ethernet
port will autosense the correct speed of the local LAN and automatically negotiate half- or full-duplex operation. This section describes connecting the DACS to the Ethernet LAN via an Ethernet hub, switch, or
workstation.
Network Ports
(RJ-21X connector)
(3-pin terminal block connector)
EXT CLOCK port
ALARM PORT
(3-pin terminal block connector)
WAN Network Module
RS-232 CONFIG (RJ-45 connector)
(EIA-561)
10/100 Ethernet (RJ-45 connector)
Figure 8. Model 3095 network and configuration ports
Connecting the 10/100Base-T Ethernet port to an Ethernet switch or hub
The 10/100Base-T Ethernet port (see figure 8) is designed to connect to an Ethernet switch or hub. The Ethernet RJ-45 pin and signal definitions for the DACS or for a NIC card in a workstation/PC are shown in
figure 9. Connect a straight-through CAT-5 cable (one wired as shown in figure 9) between the DACS and the
hub/switch.
Figure 9. Ethernet RJ-45 pin and signal definitions for DACS
26Cable installation
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Model 3095 mDSL DACS Getting Started Guide 2 • Hardware installation
Connecting the 10/100Base-T Ethernet port to an Ethernet-capable
workstation or PC
The 10/100Base-T Ethernet port can connect to a single Ethernet-capable workstation or PC by means of a
cross-over cable. Refer to figure 10 to assemble a cross-connect cable that will connect between the NIC
Ethernet port in the workstation and the DACS 10/100Base-T Ethernet port.
Connecting the EIA-561 RS-232 configuration port (DCE configured)
Install the supplied RJ-45-to-RJ-45 cable with the DB9-RJ45 adapter between the DACS RS-232 port (see
figure 8 on page 26) and an open serial port on your computer. If you need to assemble your own cable, refer
to the pinout diagram in figure 11.
Figure 11. DB-9-to-RJ-45 cable diagram
Connecting to the T1/E1 WAN ports
An active T1/E1 is not necessary to configure the DACS. However, an active T1/E1 connection is required
when mapping mDSL modems to specific time slots in the T1/E1 ports or even for mapping WAN time
slots to other WAN time slots. The factory-set default configuration of the access server has the T1/E1
ports disabled.
NoteThe cable connecting the T1/E1 WAN ports to the RJ-48C termina-
tion jack should be CAT-3 or higher and extend no farther than
1 mile (1.6 km) from the digital services termination.
1. Connect the 68-pin SCSI connector of the WAN cable to the connector on the rear panel of the
Model 3095. Refer to “Appendix B” on page 73 for the T1/E1 connector and pin number designations.
Cable installation27
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2 • Hardware installationModel 3095 mDSL DACS Getting Started Guide
2. The other end of the cable has 68 unterminated twisted-pairs for connection to a punch-down block.
Select the twisted pairs for the WAN ports that will be activated and terminate them on the punch-down
block.
Connecting the mDSL Ports
The remote (CPE) mDSL modems are connected to the DACS via the RJ-21X cable. Consult Appendix A,
“‘Network Ports (RJ-21X) connector pin-out” in order to connect the CPE mDSL modems to the selected
mDSL modem port on the 3095.
NoteThe 2-wire mDSL modem lines are polarity insensitive so you only
need to match the correct twisted pairs without being concerned
about matching the individual wires of the twisted pair.
1. Connect the RJ-21X connector of the cable into the 50-pin RJ-21X receptacle on the rear of the 3095.
2. The other end of the cable has 25 non-terminated twisted-pairs for connection to punch-down blocks.
Select the twisted-pairs which will be used for active mDSL modem connections and terminate on the
punch-down blocks. Only 16 of the twisted pairs will be used since there are 16 mDSL modem connections, each being a 2-wire connection.
3. Select and attach the appropriate twisted pair from each remote (CPE) mDSL modem on punch-down
blocks for connection to the chosen mDSL port in the 3095.
Completing the hardware installation
This section verifies that the DACS hardware is operational to the point where you can begin configuring the
software settings. For AC units, do the following:
The DACS power supply automatically adjusts to accept an input
voltage from 100 to 240 VAC (50/60 Hz), 1.5A.
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
1. Verify that the AC power cord included with your DACS is compatible with local standards. If it is not,
refer to Chapter 6, “Contacting PATTON for assistance” to find out how to replace it with a compatible
power cord.
2. Connect the male end of the power cord to an appropriate power outlet.
3. Verify that the green POWER LED is lit. If the POWER LED is flashing
bleshooting and maintenance”.
Hardware installation is complete. Refer to Chapter 3, “Configuring the DACS for operation”.
For DC units, do the following:
An approved external power supply that incorporates a disconnect device
must be used and positioned within easy reach of the operator's position.
green, refer to Chapter 5, “Trou-
28Completing the hardware installation
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Model 3095 mDSL DACS Getting Started Guide 2 • Hardware installation
1. Connect the equipment to a 40–72 VDC, 2.5A supply source that is electrically isolated from the AC
source. The 40–72 VDC source is to be reliably connected to earth.
2. Verify that the green POWER LED is lit. If the POWER LED is flashing green, refer to Chapter 5, “Trou-
bleshooting and maintenance”.
Hardware installation is complete. Refer to Chapter 3, “Configuring the DACS for operation”.
Completing the hardware installation29
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2 • Hardware installationModel 3095 mDSL DACS Getting Started Guide
Initial Configuration through the RS-232 Control Port ........................................................................................33
Connecting the DB9-RJ45 adapter with the included cable ............................................................................33
Setting up the HyperTerminal (or similar program) session ............................................................................33
Using a Web browser to complete Model 3095 configuration ...............................................................................36
Displaying the DACS 3095 Web Administration Pages ..................................................................................37
Home page overview .................................................................................................................................37
Configuring the DS0 mapping ........................................................................................................................39
Examples on configuring static connections. .............................................................................................41
Setting the clocking source ..............................................................................................................................42
Activating the mDSL modems ........................................................................................................................43
Configuring the default gateway .....................................................................................................................44
Configuring line settings and signaling for E1 .................................................................................................45
Configuring the E1 line settings ................................................................................................................46
Configuring line settings and signaling for T1 ................................................................................................46
Configuring the line settings .....................................................................................................................47
Saving your configuration......................................................................................................................................47
Completing the installation ...................................................................................................................................49
31
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
Introduction
This chapter contains the following procedures for configuring the Model 3095 DACS for operation:
• “Configuration prerequisites”—lists the items you need to have on hand before configuring the DACS.
• “Initial Configuration through the RS-232 Control Port” on page 33—describes setting up the 3095’s LAN
IP address and netmask parameters.
• “Using a Web browser to complete Model 3095 configuration” on page 36—describes the process to com-
plete the software installation parameters—that is, to bring it on-line. The steps are:
- Setting Static Connections with DS0 Mapping
- Setting the System Clock Source
- mDSL Modem Activation
- IP Default Gateway
- T1/E1 WAN Links
• “Saving your configuration” on page 47—tells you how to save the configuration settings.
• “Completing the installation” on page 49—describes testing the 3095 DACS to verify that it is fully opera-
tional.
Configuration prerequisites
You will need the following to configure the 3095 DACS:
• A PC that includes the following:
- RS-232/V.24 serial port
- VT-100 terminal program, e.g., HyperTerminal
- Ethernet port
- Web browser (e.g., Netscape Communicator or Microsoft Internet Explorer)
• You will need the following information to configure the Model 3095:
- The IP address and subnet mask for the 3095’s Ethernet port
- The IP address of the default gateway
- The 3095 mDSL port number to which each customer premises equipment (CPE) mDSL modem will be
connecting
- The data rate at which each CPE mDSL will be operating
- The final destination of the CPE's mDSL modem connection
• If you are using a T1 WAN line, you will need the following information from the telephone company
(central office):
- Line Type: either ESF or D4
- Line Coding: either B8ZS or AMI
32Introduction
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Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
• If you are using a E1 WAN line, you will need the following information from the telco:
- Line Type: either E1 or E1-CRC
- Line Coding: either HDB3 or AMI
Initial Configuration through the RS-232 Control Port
Initially you must configure the 3095’s IP address and—in rare instances—change the netmask from the
default settings.
NoteDo not connect power or the Ethernet connection to the Model 3095
at this time.
Connecting the DB9-RJ45 adapter with the included cable
Do the following:
1. Connect the DB9-RJ45 adapter to your PC’s RS-232 serial port
2. Connect the RJ45-RJ45 cable between the adapter which you installed in step 1 and the RS-232 Config
port on the rear of the Model 3095 (see figure 8 on page 26).
Setting up the HyperTerminal (or similar program) session
Do the following:
1. Open a HyperTerminal session by double-clicking on HYPERTRM.EXE.
Figure 12. Connection Description window
2. Type a connection name (e.g., 3095 Config), select an icon, then click OK (see figure 12).
Initial Configuration through the RS-232 Control Port33
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
Figure 13. Connect To window
3. On the Connect To window (see figure 13), set Connect using: to one of the options named Direct to ComX
(where the "X" refers to the number identifying the RS-232 serial port on the PC). In the following procedure, Com1 will be the used as the port identifier.
4. Click on
OK.
5. The COM1 Properties window displays.
6. Configure your COM port settings as shown in figure 14, then click
OK.
Figure 14. COM1 Properties window
7. Click on the File menu, then select
34Initial Configuration through the RS-232 Control Port
Properties
.
Page 35
Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
8. Configure the settings for Function, arrow and ctrl keys act as to Terminal keys as shown in figure 15, then
click
OK.
Figure 15. Terminal keys configuration
9. Connect the male end of the 3095 DACS’ power cables to the power outlets.
10. On your HyperTerminal connection window, boot up information will display, eventually followed by a
login request window resembling that shown in figure 16.
Figure 16. Login window
11. For the user name, type superuser.
12. For the password, type superuser; the
TOP LEVEL MANAGEMENT window then appears (see
figure 17).
Initial Configuration through the RS-232 Control Port35
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
Figure 17. VT-100 Top Level Management window
13. Type k for System, then press <Enter>.
14. Under System, type 1 for Details, then press
15. Enter g for LAN Address, then press
<Enter>.
16. Type your LAN IP address followed by pressing
<Enter>.
<Enter>.
17. Press the left-arrow cursor key on your keyboard to return to the previous screen.
18. If you do not need to change the LAN Mask from the default of 255.255.255.0, go to step 21. Otherwise,
press h and type the new LAN Mask in the same manner as when entering a LAN IP address.
19. Press the left-arrow cursor key until the TOP LEVEL MANAGEMENT window displays.
20. Select a for Home, then press
<Enter>.
21. Under the Current Status page, type 1 (store Config(1)) to save the changes you have just made to the
configuration.
This completes the initial configuration of the Model 3095. The next steps in configuration will be done
directly through Ethernet via your Web browser.
Using a Web browser to complete Model 3095 configuration
This section describes configuring the following:
• Displaying the DACS home page (see “Displaying the DACS 3095 Web Administration Pages” on
page 37)
• Setting static connections with DS0 mapping (see “Configuring the DS0 mapping” on page 39)
• Setting the clocking source (see “Setting the clocking source” on page 42)
• mDSL modem activation (see “Activating the mDSL modems” on page 43)
36Using a Web browser to complete Model 3095 configuration
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Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
• Configuring the IP default gateway (see “Configuring the default gateway” on page 44)
• Configuring the T1/E1 WAN links (see “Configuring line settings and signaling for E1” on page 45 or
“Configuring line settings and signaling for T1” on page 46)
Displaying the DACS 3095 Web Administration Pages
Do the following:
1. Connect your PCs Ethernet connection to the Ethernet.
2. Connect the 3095’s DACS 10/100 Ethernet connection to the Ethernet LAN.
3. Start a Web browser session. In the portion of the browser window where the URL is displayed, type the IP
address of the Model 3095 (for example, if the Model 3095’s IP address 123.124.221.10, you would type
123.124.221.10 in the browser’s URL area). If you do not have an IP address in your DACS, refer to
“Initial Configuration through the RS-232 Control Port” on page 33.
4. When prompted for a username, type superuser, then press
password, then press
<Enter>.
5. Refer to figure 18 to view the display of the DACS home page.
<Enter>. Next type superuser as the
Figure 18. Home page
Home page overview
The HOME window is divided into two panes: the Configuration Menu pane and the Configuration/informa-
tion pane (see figure 19). The Configuration Menu contains the links to the various Model 3095 subsystems,
while in the
the system configuration. Unlike the
Using a Web browser to complete Model 3095 configuration37
Configuration/information pane, you can view status and other information or make changes to
Configuration Menu pane, which appears the same no matter which sub-
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
system page you may select, the Configuration/information pane contents will change as you move from one
subsystem page to another.
Configuration Menu pane
Configuration/information pane
Figure 19. HOME page window panes
Figure 20. Immediate Actions buttons
From the Home page, the following actions can be performed:
• Record Current Configuration—clicking on this button (see figure 20) saves the current configuration in
volatile DRAM memory to FLASH memory. Once the configuration is saved into FLASH memory, the
configuration will not be lost even if the power is cycled on the 3095. Initially, any changes made to the
38Using a Web browser to complete Model 3095 configuration
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Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
3095 configuration are stored in volatile DRAM first, enabling the user to set the box up with a working
configuration before committing it to storage in FLASH. The configuration changes become permanent
when you select Record Current Configuration.
NoteIf you want to save the configuration changes that you have made,
you must click on
Record Current Configuration, otherwise all con-
figuration changes will be lost if the power to the Model 3095 is
turned off.
• Hard Reset—this button (see figure 20) causes the Model 3095 to perform a cold restart. When you select
Hard Reset, the DACS confirms that you want to execute this command. Then, the DACS will disconnect
all current sessions, re-initialize the interfaces, and re-load configuration parameters from FLASH.
• Set Factory Default Configuration—this button (see figure 20) clears out the configuration in FLASH and
loads the factory default parameters into FLASH memory. The factory default settings will not execute on
the Model 3095 until it is re-booted by doing a Hard Reset.
NoteSet Factory Default Configuration (figure 20) will delete any routing
information, the Model 3095’s Ethernet IP address, and any other
site-specific settings made for your particular installation. You will
have to re-enter the Model 3095’s Ethernet IP address and netmask
using the rear panel control port before using the HTTP/HTML
Management pages.
Configuring the DS0 mapping
You need to make internal connections between an mDSL modem link and its destination. The destination of
an mDSL modem may be at the end of a T1 or E1 link, or another mDSL port. Each mDSL modem inside
the 3095 DACS is configured by selecting the number of DS0 time slots, each time slot being 64 kbps. You
may choose to map from 1 to 31 DS0 time slots in the mDSL modem. The most common destination for the
mDSL modems will be at the remote end of a T1/E1 WAN link.
Note1. The maximum DTE data rate between an mDSL modem and
another mDSL modem or an E1 Wan link is 2.048 Mbps. If the connection is mapped between two mDSL modems, you may map all 32
DS0 channels between them. If the connection is mapped between
an mDSL modem and an E1 Wan link, the data rate may be set at
1.984 Mbps, but only 31 DS0 channels may be mapped since time
slot 0 of the E1 link is used for synchronization, CRC (if selected),
alarms, etc. because the 3095 E1 ports terminate an E1 line.
2. If you are connecting to T1 WAN links, you may connect an
mDSL modem at a DTE data rate of 2.048 Mbps through two T1
links by mapping 24 DS0 channels to one T1 and the remaining 8
DS0 channels to a second T1 line.
The DS0 Mapping window (Digital Cross Connect Configuration) provides full grooming. The three grooming variations define that connections may be between (1) an mDSL modem and a WAN port, (2) between
Using a Web browser to complete Model 3095 configuration39
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
two mDSL modems, or (3) between WAN time slots. Without defining the mapping, the modems have no
destination; similarly with the WAN ports. The DACS functions like a 2-dimensional matrix switch.
Do the following to set the DS0 Mapping of the mDSL modems:
1. Click on
2. Set the
DS0 Mapping on the Configuration Menu.
DS0 Display Type
(see figure 21) to
displayLongForm(0)
. To create each static connection (which
is the DS0 Mapping Process), you will select from the following parameters:
Device Type. This setting specifies the physical interface onto which you will be connecting. Within the
3.
Model 3095, the user has the option of selecting either a T1/E1 WAN line or an mDSL modem. The two
Device Types' choices are
t1-e1(1)
Figure 21. DS0 Mapping Configuration window
and
mDSL(2)
.
4. Device Number. The next step in creating a connection through the DACS is to select the port that you
would like to use. This corresponds to the Port Number for the devices selected previously. For example, if
you would like to make a connection to mDSL port 3 (referring to mDSL modem #3), then select
port3(3)
in the Device Number field.
Device Slots. This parameter identifies which DS0 channels-each DS0 channel is 64 kbps-that you would
5.
like to connect. Each mDSL has 32 DS0 channels for data and each time slot in a T1 or an E1 WAN port
has 24 or 31 DS0 channels, respectively. When selecting the slots you must select the same number of
Device Slots on the "A" and "B" sides of the connection. The slots are selected by entering a string that
represents the slots. For the mDSL ports, the slots that are available are 1 - 32. For a WAN port configured
as a T1, the available slots are numbered from 1 - 24. For a WAN port configured as an E1, the available
slots are 1 - 31. The following notation should be used for entering the slots.
6. dash: (-), e.g., 1 - 4
7. comma: (,), e.g., 1,4,9
8. combo: 1-2,3,6-7
9. "A" and "B" identify the two ends of the static connection.
40Using a Web browser to complete Model 3095 configuration
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Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
Examples on configuring static connections.
Example 1
Connect mDSL modem, Port 3 (referring to modem #3), time slots 1 - 31, to an E1 line on (WAN) Port 1,
time slots 1 - 31.
Solution: Complete the following steps.
1. Under "Dev Type A," select mDSL(3).
2. Under "Dev Num A," select port3(3).
3. Under "Dev Slots A," enter 1 - 31.
4. Under "Dev Type B," select t1-e1(1).
5. Under "Dev Num B," select port1(1).
6. Under "Dev Slots B," enter 1 - 31.
7. Click on the
"Submit Query" button located to the right of the static connection entry you just com-
pleted.
NoteAt this point the DS0 channel mapping is completed. Now we need
to configure the DTE data rate of the mDSL modem.
8. Click on mDSL on the
9. On the
10. Change the
11. Click on the
Configuration/information pane, click on the number "3" under the column titled "Port."
Configuration State
Modify Configuration hyperlink.
12. At the bottom of the pane, change
matically return to the
13. From the pull-down menu of
3095 Configuration Menu.
pull-down menu to
DTE Rate
mDSL Port Information Page.
Configuration State
to
dteRate1984(35)
, select
modifyConfiguration(1)
and click Submit Query. You will auto-
onLine(0)
and click Submit Query.
and click on Submit Query.
14. You have now completed the entire configuration for this example.
Example 2
Connect an E1 line, (WAN) Port 2, timeslots 1 - 31, to another E1 line, (WAN) Port 3, timeslots 1 - 31.
Solution: Complete the following steps.
1. Under "Dev Type A," select t1-e1(1).
2. Under "Dev Num A," select port2(2).
3. Under "Dev Slots A," enter 1 - 31.
4. Under "Dev Type B," select t1-e1(1).
5. Under "Dev Num B," select port3(3).
6. Under "Dev Slots B," enter 1 - 31.
Using a Web browser to complete Model 3095 configuration41
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
7. Click on the "Submit Query" button located to the right of the static connection entry you just com-
pleted.
Example 3
Connect two mDSL modems together - mDSL modem #15, time slots 1 - 32 (for a DTE data rate of 2.048
Mbps) to mDSL modem #16, time slots 1 - 32.
Solution: Complete the following steps.
1. Under "Dev Type A," select mDSL(3).
2. Under "Dev Num A," select port15(15).
3. Under "Dev Slots A," enter 1 - 32.
4. Under "Dev Type B," select mDSL(3).
5. Under "Dev Num B," select port16(16).
6. Under "Dev Slots B," enter 1 - 32.
7. Clilck on "
Submit Query" to the right of the static connection entry which you just completed.
NoteAt this point the DS0 channel mapping is completed. Now we need
to configure the DTE data rate of the mDSL modem.
8. Click on mDSL on the
9. On the
10. Change the
11. Click on the
Configuration/information pane, click on the number "15" under the column titled "Port."
Configuration State
Modify Configuration hyperlink.
12. At the bottom of the pane, change DTE Rate to dteRate2048(35) and click
3095 Configuration Menu.
pull-down menu to
modifyConfiguration(1)
and click on Submit Query.
Submit Query. You will auto-
matically return to the mDSL Port Information Page.
13. From the pull-down menu of
Configuration State
, select
onLine(0)
and click Submit Query.
14. Repeat steps 9 - 14 for mDSL modem port 16.
You have now completed the entire configuration for this example.
Setting the clocking source
This section configures the Main Reference and Fallback Reference Clock for the 3095 DACS. You can choose
any of the WAN ports, an internal oscillator or an externally provided clock for the system clock in the 3095.
The Main Reference provides the 3095’s system clock unless it fails or is disconnected. Should this occur, the
Fallback Reference will be the clocking source for the 3095’s system clock.
Do the following to set the clocking source:
1. Click on
Clocking on the Configuration Menu.
2. Connect your T1/E1 Wan connection to Wan Port #1 through the WAN port cable of the 3095. Assum-
ing this is the WAN link you wish to use as the
Main Reference, set Main Reference to
wan-1(1)
(see
figure 22).
42Using a Web browser to complete Model 3095 configuration
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Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
Figure 22. System Clocking Configuration window
3. Set the Fallback Reference to
internal(200)
if you have no other T1/E1 Wan links for connection to the
3095. Otherwise select the appropriate Wan port under
4. Click on
\
Submit Query.
Fallback Reference.
Figure 23. mDSO Port Configuration window
Activating the mDSL modems
Before data transmission can occur, the internal mDSL modems must be activated. Do the following to activate the modems:
1. Click on
2. If you have 16 mDSL modems, click on
mDSL on the Configuration Menu.
Activate All A vailable Ports. Otherwise, you may select one of the
four groups of mDSL modems, e.g., Activate Port 5 - 8, or you may individually select any mDSL modem
in the table. Activate an individual mDSL modem by selecting
Desired State. After you have activated all desired modems, click on Submit Query.
Using a Web browser to complete Model 3095 configuration43
connect(1)
in the pull-down menu under
Page 44
3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
NoteBoth Submit Query buttons on this page fulfill the same function.
You do not need to click
Available Ports or any of the Activate Port.
Submit Query if you chose Activ ate All
Configuring the default gateway
Do the following to add the default gateway:
1. Select
IP on the Configuration Menu, then click on Routing Info (see figure 24).
Figure 24. IP Routing Information window
2. The route which you already see in the table appeared upon the configuration of the LAN IP address.
3. To enter the default gateway, use the first Add Route line. The Destination shall remain as 0.0.0.0. There is
no mask to enter.
4. Enter the IP address in the Gateway box. This is the default gateway.
5. Click on the
44Using a Web browser to complete Model 3095 configuration
Add Route button.
Page 45
Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
Figure 25. T1/E1 Link Activity window
Configuring line settings and signaling for E1
1. Select T1/E1 Link on the Configuration Menu. The T1/E1 Link Activity Overview window appears (see
figure 25).
Using a Web browser to complete Model 3095 configuration45
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
2. View Link 1 corresponds to the first Wan circuit on the DACS. Beside View Link 1-4 click on View Links,
Configuration then Modify. The Line Interface Settings of the WAN Circuit Configuration window appears
(see figure 26).
Figure 26. WAN Circuit Configuration window, Line Interface Settings section
Configuring the E1 line settings
1. Click on the Line Type pull-down menu (see figure 26 on page 46) and choose either
dsx1E1-CRC(5)
2. Click on the
dsxHDB3(3)
3. Click on the
4. Click on
Submit Query.
.
Line Coding pull-down menu (see figure 26 on page 46) and choose either
. Most installations will use HDB3.
Line Build Out pull-down menu (see figure 26 on page 46) and select
dsx1EX(1)
dsx1AMI(5)
e1pulse(1)
or
or
.
At this point, the WAN front panel LEDs will become active. A solid green FRAME light indicator means that
the DACS has synchronized with the E1 line. If the E1 line is not connected to the 3095, you will see Alarms
on that WAN port. These should disappear upon connecting the E1 line to the WAN port on the rear of the
Model 3095.
Configuring line settings and signaling for T1
1. Select T1/E1 Link on the Configuration Menu. The T1/E1 Link Activity Overview window appears (see
figure 25 on page 45).
View Link 1 corresponds to the first WAN circuit on the DACS. Click on View Link 1, then on Modify
2.
Configuration. The Line Interface Settings section of the WAN Circuit Configuration window appears (see
figure 25 on page 45).
46Using a Web browser to complete Model 3095 configuration
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Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
Configuring the line settings
1. Click on the Line Type pull-down menu (see figure 26 on page 46) and choose from the following options:
- dsx1ESF Extended SuperFrame DS1
- dsx1D4 AT&T D4 format DS1
2. Click on the
Line Coding pull-down menu (see figure 26 on page 46). The most common options are
dsx1B8ZS and dsx1AMI.
3. Click on the
4. Click on
Submit Query.
Line Build Out pull-down menu (see figure 26 on page 46) and select
t1pulse0dB(1)
.
At this point, the WAN front panel LEDs will become active. A solid green FRAME light indicator means that
the DACS has synchronized with the T1 line. If the T1 line is not connected to the 3095, you will see Alarms
on that WAN port. These should disappear upon connecting the T1 line to the WAN port on the rear of the
Model 3095.
Saving your configuration
The basic configuration for the DACS is now finished. Do the following to save your configuration settings:
1. Select
2. Click on the
3. The Import/Export function enables you to make a backup (or export) copy of your access server’s configu-
Home on the Configuration Menu. The Home window appears (see figure 18 on page 37).
Record Current Configuration button (see figure 20 on page 38).
NoteFailing to click on the Record Current Configuration button before
you power down or reset the DACS will cause your changes to be
lost.
ration parameters. By exporting the configurations, the saved files can quickly be loaded (or imported) into
a replacement access server—greatly speeding up the installation process should an access server need
replacing.
NoteAll actions for Import/Export require superuser access privileges.
4. To import or export a configuration, click on
Import/Export main window (see figure 27).
Saving your configuration47
Import/Export under the Configuration Menu to display the
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
Figure 27. Import/Export main window
5. To export the flash configuration, click on the Export Flash link on the Import/Export main page. The
access server will display text configuration information resembling that shown in figure 28.
Figure 28. Typical access server flash memory configuration data
To save the displayed data as a text file, select the Save option on your browser (see figure 29). For example,
under Netscape, select
48Saving your configuration
File > Save As. A dialog box will display enabling you to save the contents of the
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Model 3095 mDSL DACS Getting Started Guide 3 • Configuring the DACS for operation
export parameters to a text file. Select the location where you want the file stored, type a file name, and click
Save.
Figure 29. Saving the access server flash memory configuration data as a text file
Completing the installation
This section verifies that the Model 3095 is fully operational.
1. Temporarily disconnect the male ends of both power cords from the power outlet. Wait 30 seconds, then
plug the power cords in again.
2. Verify that the green POWER LED is lit. If the POWER LED is flashing green, refer to Chapter 5, “Trou-
bleshooting and maintenance”.
3. Verify that the WAN 1 Frame LED illuminates, indicating that the DACS is synchronizing with the T1/E1
signal.
4. Verify that after 5 seconds, the WAN A Error LED begins flashing, indicating that the DACS is satisfied
with the quality of the T1/E1 signal.
5. Verify that after 10 seconds, the WAN A Error LED extinguishes, indicating that the DACS is satisfied
with the network signal and that the link is ready for use.
NoteIf the DACS does not respond as described, the most likely cause is
that the DACS default settings are not compatible with the T1/E1
line. If this is the case, use the RS-232 CONFIG port to correct the
DACS settings. You will have to examine the T1/E1 Link section in
the configuration pages in the DACS.
Completing the installation49
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3 • Configuring the DACS for operationModel 3095 mDSL DACS Getting Started Guide
6. There are two LEDs on the DACS 10/100 Ethernet port: a green LED that indicates link status and activ-
ity, and a yellow LED that indicates line speed.
Verify that the green LED is either flashing green (meaning that packets are being received at the Ethernet
port) or solid green (meaning that the link is valid but no packets are being received).
Congratulations! Your DACS is now installed. For more in-depth information about configuring your DACS
settings, refer to the DSL DACS Administrator’s Reference Guide included on your Model 3095 CD-ROM.
Otherwise, refer to Chapter 4, “Operation and shutdown” for information on activating and de-activating
your Model 3095 DACS.
Activating the Model 3095....................................................................................................................................52
De-activating the Model 3095...............................................................................................................................52
51
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4 • Operation and shutdownModel 3095 mDSL DACS Getting Started Guide
Introduction
This chapter describes how to start or power-down the Model 3095.
Activating the Model 3095
Once the Model 3095 has been installed, no operator action is required under normal conditions; the Model
3095 is designed for unattended operation. The Model 3095 does not have a power switch and powers up
immediately upon connecting the power cords to the 3095. When either power supply is connected to power,
the Model 3095 will immediately begin its boot-up cycle. However, both power supplies must be connected to
power for the redundancy feature to work.
When power is applied to the Model 3095 the following should occur:
1. The POWER LED illuminates.
2. The WAN 1 Frame LED illuminates, indicating that the Model 3095 is synchronizing with the T1/E1 signal.
3. After 5 seconds, the WAN A Error LED flashes, indicating that the Model 3095 is satisfied with the quality
of the T1/E1 signal.
4. After 10 seconds, the WAN A Error LED extinguishes, indicating that the Model 3095 is satisfied with the
network signal and that the link is ready for use.
5. There are two LEDs on the Model 3095 10/100 Ethernet port: a green LED that indicates link status and
activity, and a yellow LED that indicates line speed.
The green LED is either flashing green (meaning that packets are being received at the Ethernet port) or
solid green (meaning that the link is valid but no packets are being received).
The yellow LED is either lit (indicating 100-Mbps operation) or off (indicating 10-Mbps operation).
NoteThe yellow LED reflects the speed of the last valid Ethernet
connection.
The Model 3095 is operational.
De-activating the Model 3095
Perform the following procedure to deactivate the Model 3095.
1. Disconnect the male ends of both power cords from the power distribution strip or to a wall outlet.
Replacing the Model 3095 ..............................................................................................................................57
Exporting the current Model 3095 configuration ......................................................................................57
Removing the defective Model 3095 .........................................................................................................59
Installing the replacement Model 3095 .....................................................................................................60
Verifying the hardware installation ............................................................................................................60
Importing a saved configuration ................................................................................................................60
Using the DB9-RJ45 adapter with the included cable ...............................................................................60
Setting up the HyperTerminal (or similar program) session ......................................................................61
Completing the installation .......................................................................................................................64
53
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5 • Troubleshooting and maintenanceModel 3095 mDSL DACS Getting Started Guide
Introduction
This chapter describes troubleshooting and fault analysis that can be performed by the operator. If you require
more help, refer to Chapter 6, “Contacting PATTON for assistance”. Refer to table 3 for a list of common
symptoms and suggested remedies.
NoteThe following information assumes that there is only one failure
involving the Model 3095 and that if you perform the corrective
action listed, it will solve the problem. If you are unable to correct a
failure, refer to Chapter 6, “Contacting PATTON for assistance”.
Table 3. Symptoms
ProblemCorrective Action
POWER
POWER LED is flashingEither one of the external power sources or one of the 3095's power sup-
CPU FAIL
ALARM
SYSTEM
ETHERNET green LED is extinguished
LED is extinguishedVerify that power is being supplied to the Model 3095.
plies has failed. The Model 3095 will function normally indefinitely with
one power supply. To verify the suspected problem, contact Patton Technical Support to determine whether the DACS needs to be replaced or not.
LED is litCPU is unable to load the software from FLASH to RAM for operation. As
soon as possible, unplug both power cables from the Model 3095, wait
30 seconds, then plug the cables back into the Mode 3095 to see if the
problem disappears. If the CPU FAIL LED remains lit after the Model
3095 completes the power-up cycle, contact Patton Technical Support to
determine whether the DACS needs to be replaced or not.
LED is litIndicates that an alarm condition has been detected.
LED is not flashingThe Model 3095 is not functioning properly. As soon as possible, unplug
both power cables from the Model 3095, wait 30 seconds, then plug the
cables back into the Mode 3095 to see if the problem disappears. If the
SYSTEM LED remains lit after the Model 3095 completes the power-up
cycle, contact Patton Technical Support to determine whether the DACS
needs to be replaced or not.
• A valid link has not been detected. Verify that the cable is plugged
into the hub, switch, or workstation and the Model 3095.
• Verify that the hub, switch, or workstation is powered on.
• Verify that the correct cable is being used. Depending on whether you
are connecting to a workstation (PC), hub, or switch, either a straightthrough or cross-over cable.
• Replace the cable. If the problem still exists, contact Patton Technical
Support to determine whether the DACS needs to be replaced or not.
54Introduction
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Model 3095 mDSL DACS Getting Started Guide 5 • Troubleshooting and maintenance
Fault analysis
The following procedures outline steps you should follow when troubleshooting a Model 3095 malfunction.
1. If possible, talk to the person who filed the trouble complaint and determine the operational symptoms.
Record the symptoms on the appropriate trouble report form (include the front panel LED indications).
2. Refer to table 4 for LED definitions and compare the recorded results from the trouble report against those
in the table, then refer to the section recommended in the table for the maintenance procedure that will
repair the malfunction.
Table 4. LED definitions
LEDLocation Color StatusMeaning
POWERFront panel Green On solid Power is being applied. No action recommended.
Flashing Either one of the external power sources or one of the 3095's
power supplies has failed. The Model 3095 will function normally indefinitely with one power supply. To verify the suspected
problem, contact Patton Technical Support to determine whether
the DACS needs to be replaced or not.
OffNo input power is being applied. Verify that power is being
supplied to the Model 3095.
CPU FAILFront panelRedOn solid CPU is unable to load the software from FLASH to RAM for oper-
ation. As soon as possible, unplug both power cables from the
Model 3095, wait 30 seconds, then plug the cables back into
the Mode 3095 to see if the problem disappears. If the CPU FAIL
LED remains lit after the Model 3095 completes the power-up
cycle, contact Patton Technical Support to determine whether the
DACS needs to be replaced or not.
OffThe CPU is operating normally. No action recommended.
ALARMFront panelRedOn solid A minor alarm condition has been detected.
Flashing A major alarm condition has been detected.
OffThe Model 3095 is operating normally. No action recom-
mended.
SYSTEMFront panel Green Flashing The Model 3095 is operating normally. No action recom-
mended.
OffThe Model 3095 is not functioning properly. As soon as possi-
ble, unplug both power cables from the Model 3095, wait 30
seconds, then plug the cables back into the Mode 3095 to see
if the problem disappears. If the SYSTEM LED remains lit after
the Model 3095 completes the power-up cycle, contact Patton
Technical Support to determine whether the DACS needs to be
replaced or not.
Fault analysis55
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5 • Troubleshooting and maintenanceModel 3095 mDSL DACS Getting Started Guide
Table 4. LED definitions
LEDLocation Color StatusMeaning
ETHERNETFront panel Green On solid Link status is nominal for the Ethernet port. No action recom-
mended.
Off
• A valid link has not been detected.
• Verify that the cable is plugged into the hub, switch, or work-
station and the Model 3095.
• Verify that the hub, switch, or workstation is powered on.
• Verify that the correct cable is being used. Depending on
whether you are connecting to a workstation (PC), hub, or
switch, either a straight-through or cross-over cable.
• Replace the cable. If the problem still exists, contact Patton
Technical Support to determine whether the DACS needs to
be replaced or not.
Ext.ClockFront Panel Green On solid An external clock source is being used.
Test ModeFront panel Green On solid One or more of the mDSL ports is in test mode.
OffNone of the mDSL ports is in test mode.
DSL EnabledFront Panel Green On solid One or more mDSL ports has linked up successfully.
OffNo mDSL ports have linked up.
DSL ErrorFront panelRedOn solid One or more mDSL ports has errors.
OffNo mDSL ports have an error.
EXP EnabledFront Panel Green On solid Normal activity on DSL expansion board.
OffThe DSL expansion board is not enabled.
EXP ErrorFront panelRedOn solid An mDSL port has lost sync.
OffNo mDSL port has an error.
WAN PORT—
Enabled
WAN PORT— ERROR Front panelRedOffIndicates normal activity at each of the four T1/E1/PRI links. No
Front panel Green On solid Indicates normal activity at each of the T1/E1/PRI links. No
action recommended.
Flashing Indicates that the Model 3095 is detecting the network, but is
unable to synchronize with it.
OffIndicates an error on any of the T1/E1/PRI links.
action recommended.
On solid Indicates an error.
56Fault analysis
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Model 3095 mDSL DACS Getting Started Guide 5 • Troubleshooting and maintenance
Table 4. LED definitions
LEDLocation Color StatusMeaning
10/100 ETHERNETRear panel Green On solid Link is valid. No action recommended.
Off
• A valid link has not been detected.
• Verify that the cable is plugged into the hub, switch, or work-
station and the Model 3095.
• Verify that the hub, switch, or workstation is powered on.
• Verify that the correct cable is being used. Depending on
whether you are connecting to a workstation (PC), hub, or
switch, either a straight-through or cross-over cable.
• Replace the cable. If the problem still exists, contact Patton
Technical Support to determine whether the DACS needs to
be replaced or not.
Flashing Packets are detected at the Ethernet port. No action recom-
mended.
10/100 ETHERNETRear panel Yellow On solid 100 Mbps speed. No action recommended.
Off10 Mbps speed. No action recommended.
Periodic maintenance
Use a lint-free cloth to clean dust off the Model 3095 chassis. Clean the input and output vents and the fans to
remove the accumulated dust.
Calibration
The Model 3095 requires no calibration.
Maintenance
This section describes replacing the Model 3095.
Replacing the Model 3095
If you isolate a problem to the a Model 3095 component, the entire Model 3095 must be replaced as follows:
Exporting the current Model 3095 configuration
The Import/Export function enables you to make a backup (or export) copy of your access server’s configuration parameters. By exporting the configurations, the saved files can quickly be loaded (or imported) into a
replacement access server—greatly speeding up the installation process should an access server need replacing.
1. If you already have a recently exported backup of your configuration, go to “Removing the defective
Model 3095” on page 59.
Periodic maintenance57
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5 • Troubleshooting and maintenanceModel 3095 mDSL DACS Getting Started Guide
2. To export a configuration, connect your Web browser to the Administration Pages, then click on Import/
Export under the Configuration Menu to display the Import/Export main window (see figure 30).
Figure 30. Import/Export main window
NoteThe parameters that will be exported are the power-up settings as
they are stored in flash memory and maynot be the current operating
parameters. To ensure that you export the most current parameters,
go to
HOME, then click on the Record Current Configuration button
under
Immediate Actions.
3. To export the flash configuration, click on the
Export Flash link on the Import/Export main page. The
access server will display text configuration information resembling that shown in figure 31.
58Maintenance
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Model 3095 mDSL DACS Getting Started Guide 5 • Troubleshooting and maintenance
Figure 31. Typical access server flash memory configuration data
4. To save the displayed data as a text file, select the Save option on your browser (see figure 32). For exam-
ple, under Netscape, select
File > Save As. A dialog box will display enabling you to save the contents of
the export parameters to a text file. Select the location where you want the file stored, type a file name, and
click
Save.
Figure 32. Saving the access server flash memory configuration data as a text file
Removing the defective Model 3095
1. Remove the replacement Model 3095 from its shipping container and place it near where the malfunction-
ing Model 3095 is located.
Maintenance59
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5 • Troubleshooting and maintenanceModel 3095 mDSL DACS Getting Started Guide
2. Unplug both male power cable connectors from their outlets.
3. Rotate the power cord retainer clips out of the way, then remove both power cables from the malfunction-
ing Model 3095.
4. Disconnect and label the following cables from the malfunctioning Model 3095:
– the T1/E1 WAN cables
– the RS-232 CONFIG cable
– the 10/100 ETHERNET cable
5. Disconnect the ground wire from the grounding stud.
6. If the Model 3095 is mounted in a rack, remove it from the rack.
7. Place the malfunctioning Model 3095 in the container that the replacement Model 3095 came in so you
can return the Model 3095 for repair.
Installing the replacement Model 3095
1. If you are installing the replacement Model 3095 in a 19-inch rack, go to step 2. Otherwise, place the
Model 3095 at the desired location, then go to step 5.
2. Install the rack mounting ears onto the Model 3095 using the mounting hardware provided.
3. Place the Model 3095 at the desired position in the rack.
4. Secure the Model 3095 in position with the mounting screws.
5. Install the ground wire onto the grounding stud.
6. Connect the following cables onto the Model 3095:
– the T1/E1 WAN cables
– the RS-232 CONFIG cable
– the 10/100 ETHERNET cable
7. Install the power cable into their IEC-320 connectors.
8. Rotate the power cable retainer clips so they secure the power cable plugs in the IEC-320 connectors.
Verifying the hardware installation
1. Connect the male end of the power cord to a power distribution strip or to a wall outlet.
2. Verify that the green POWER LED is lit.
Importing a saved configuration
Before the Model 3095 can be configured, the IP address and the netmask needs to be set up. This setup is
done through the Model 3095 RS-232 CONFIG port on the Model 3095.
Using the DB9-RJ45 adapter with the included cable
Do the following:
1. Connect the DB9-RJ45 adapter to your PC’s RS-232 serial port
60Maintenance
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Model 3095 mDSL DACS Getting Started Guide 5 • Troubleshooting and maintenance
2. Connect the RJ45-RJ45 cable between the adapter you installed in step 1 and the RS-232 Config port on
the rear of the Model 3095.
Setting up the HyperTerminal (or similar program) session
Do the following:
1. Open a HyperTerminal session by double-clicking on HYPERTRM.EXE.
Figure 33. Connection Description window
2. Type a connection name (for example, 3095 Config), select an icon, then click OK (see figure 33).
Figure 34. Connect To window
3. On the Connect To window (see figure 34), set Connect using: to one of the options named Direct to ComX
(where the "X" refers to the number identifying the RS-232 serial port on the PC). In the following procedure, Com1 will be the used as the port identifier.
4. Click on
OK.
5. The COM1 Properties window displays.
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5 • Troubleshooting and maintenanceModel 3095 mDSL DACS Getting Started Guide
6. Configure your COM port settings as shown in figure 35, then click OK.
Figure 35. COM1 Properties window
7. Click on the File menu, then select
Properties
.
8. Configure the settings for Function, arrow and ctrl keys act as to Terminal keys as shown in figure 36, then
OK.
click
Figure 36. Terminal keys configuration
62Maintenance
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Model 3095 mDSL DACS Getting Started Guide 5 • Troubleshooting and maintenance
9. Connect the male end of the 3095 DACS power cables to the power outlets.
10. On your HyperTerminal connection window, boot up information will display, eventually followed by a
login request window resembling that shown in figure 37.
Figure 37. Login window
11. For the user name, type superuser.
12. For the password, type superuser; the
figure 38).
Figure 38. VT-100 Top Level Management window
13. Type k for System, then press <Enter>.
TOP LEVEL MANAGEMENT window then appears (see
14. Under System, type 1 for Details, then press
15. Enter g for LAN Address, then press
<Enter>.
16. Type your LAN IP address followed by pressing
<Enter>.
<Enter>.
17. Press the left-arrow cursor key on your keyboard to return to the previous screen.
18. If you do not need to change the LAN Mask from the default of 255.255.255.0, go to step 21. Otherwise,
press h and type the new LAN Mask in the same manner as when entering a LAN IP address.
19. Press the left-arrow cursor key until the TOP LEVEL MANAGEMENT window displays.
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5 • Troubleshooting and maintenanceModel 3095 mDSL DACS Getting Started Guide
20. Select a for Home, then press <Enter>.
21. Under the Current Status page, type 1 (storeConfig(1))to save the changes you have just made to the con-
figuration.
22. To import a saved configuration, connect your Web browser to the Administration Pages, then click on
Import/Export under the Configuration Menu to display the Import/Export main window (see figure 30 on
page 58).
23. To import a configuration file into the Model 3095, type the complete path and filename for the configu-
ration file you wish to load or click on the
mit Query button (see figure 30 on page 58).
Browse… button to select the desired file, then click on the Sub-
Upon successfully importing the file, the Model 3095 will display Configuration Load Complete, indicating
that the new operating parameters have been loaded into flash memory.
24. Click on
Actions
HOME under the Configuration Menu, then click on the Hard Reset button under Immediate
.
NoteDo not select Record Current Configuration after importing configu-
ration parameters.
Completing the installation
This section verifies that the Model 3095 is fully operational.
1. Temporarily disconnect the male ends of both power cords from the power distribution strip or to a wall
outlet. Wait 30 seconds, then plug the power cords in again.
2. Verify that the green POWER LED is lit. If the POWER LED is flashing green, refer to Chapter 5, “Trou-
bleshooting and maintenance”.
3. Verify that the Link 1 Frame LED illuminates, indicating that the Model 3095 is synchronizing with the
T1/E1 signal.
4. Verify that after 5 seconds, the Link A Error LED begins flashing, indicating that the Model 3095 is satis-
fied with the quality of the T1/E1 signal.
5. Verify that after 10 seconds, the Link A Error LED extinguishes, indicating that the Model 3095 is satisfied
with the network signal and that the link is ready for use.
6. There are two LEDs on the Model 3095 10/100 Ethernet port: a green LED that indicates link status and
activity, and a yellow LED that indicates line speed.
Verify that the green LED is either flashing green (meaning that packets are being received at the Ethernet
port) or solid green (meaning that the link is valid but no packets are being received).
Out-of-warranty service .............................................................................................................................66
Returns for credit ......................................................................................................................................66
Return for credit policy .............................................................................................................................67
6 • Contacting PATTON for assistanceModel 3095 mDSL DACS Getting Started Guide
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact PATTON technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
RAS warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
• Online support—available at www.patton.com.
• E-mail support—e-mail sent to support@patton.com will be answered within 1 business day
• Telephone support—standard telephone support is available 5 days a week, from 8:00am to 5:00pm EST
by calling +1 (301) 975-1007
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
NoteIf you purchased your equipment from a Patton Electronics reseller,
ask your reseller how you should proceed with warranty service. It is
often more convenient for you to work with your local reseller to
obtain a replacement. Patton services our products no matter how
you acquired them.
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
66Introduction
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Model 3095 mDSL DACS Getting Started Guide 6 • Contacting PATTON for assistance
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1000 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please
use the original packing material that the device came in or pack the unit securely to avoid damage during
shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs)67
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6 • Contacting PATTON for assistanceModel 3095 mDSL DACS Getting Started Guide
68Warranty Service and Returned Merchandise Authorizations (RMAs)
A • ‘Network Ports (RJ-21X) connector pin-outModel 3095 mDSL DACS Getting Started Guide
Introduction
Table 5 contains the band-marked color codes for the RJ-21X, 50-pin Telco connector. The Pair Number
matches the port number on the DS0 Mapping Management page.
25
50
NETWORK PORTS
1
26
Figure 39. 50-pin Teleco connector
Table 5. Band Marked Color Code
Wire/Color Code Tip and Ring Pair Number 50 Pin Positions