Patton electronic 2996 User Manual
Model 2960/2996
Remote Access Server (RAS)
User Manual
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07MD2960-GS, Rev. H
Revised: February 28, 2012
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
url: www.patton.com
e-mail: support@patton.com
Copyright
Copyright © 2012, Patton Electronics Company. All rights reserved.
Notice
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Contents
Compliance Information.......................................................................................................................................6
Radio and TV Interference ..................................................................................................................................... 6
Industry Canada Notice.......................................................................................................................................... 6
FCC Information ................................................................................................................................................... 6
FCC Part 68 Compliance Statement ...................................................................................................................... 7
CE Notice .............................................................................................................................................................. 7
About this guide.....................................................................................................................................................8
Audience................................................................................................................................................................. 8
Structure................................................................................................................................................................. 8
Precautions............................................................................................................................................................. 9
Typographical conventions used in this document.................................................................................................. 9
General conventions .........................................................................................................................................9
Mouse conventions .........................................................................................................................................10
1 Introduction.................................................................................................................................................. 11
Model 2960/2996 Remote Access Server overview ................................................................................................12
Hardware overview................................................................................................................................................13
WAN ..............................................................................................................................................................13
LAN ...............................................................................................................................................................13
Signaling .........................................................................................................................................................14
Modems ..........................................................................................................................................................14
RS-232 control port ........................................................................................................................................14
Power system ..................................................................................................................................................14
Central processing unit ...................................................................................................................................14
Temperature ...................................................................................................................................................14
Altitude ...........................................................................................................................................................14
Humidity ........................................................................................................................................................14
Physical dimensions ........................................................................................................................................15
Security ...........................................................................................................................................................15
Management services ......................................................................................................................................15
LED display ....................................................................................................................................................16
Approvals ..............................................................................................................................................................17
Software overview..................................................................................................................................................18
2 Hardware installation.................................................................................................................................... 19
Introduction..........................................................................................................................................................20
Unpacking the Model 2960/2996 RAS .................................................................................................................20
RAS chassis installation..........................................................................................................................................20
Cable installation...................................................................................................................................................21
Attaching the cable retainer clip ......................................................................................................................21
Installing the power cables ..............................................................................................................................21
Grounding the Model 2960/2996 ...................................................................................................................22
3
Model 2960/2996 RAS User Manual Contents
Connecting the Ethernet ports ........................................................................................................................23
Connecting the 10/100Base-T Ethernet port to an Ethernet switch or hub ...............................................23
Connecting the 10/100Base-T Ethernet port to an Ethernet-capable workstation .....................................24
Connecting the EIA-561 RS-232 configuration port ......................................................................................24
Connecting to the T1/E1/PRI WAN ports .....................................................................................................24
Completing the hardware installation....................................................................................................................25
3 Configuring the RAS for operation ............................................................................................................... 26
Introduction..........................................................................................................................................................27
Configuration prerequisites ...................................................................................................................................27
Preparing the RAS for configuration......................................................................................................................27
Configuring the RAS with a Web browser.............................................................................................................31
Opening the RAS Web Administration Pages .................................................................................................31
Home page overview .......................................................................................................................................32
Configuring simple authentication ..................................................................................................................34
No Validation ...........................................................................................................................................34
A Static User .............................................................................................................................................35
Configuring dial-in user information ..............................................................................................................36
Configuring the default gateway .....................................................................................................................38
Configuring line settings and signaling for E1 .................................................................................................39
Configuring the line settings .....................................................................................................................40
Setting the line signaling for an E1/PRI (ISDN) line .................................................................................41
Setting the line signaling for an E1/R2 line ...............................................................................................41
Channel assignment ..................................................................................................................................43
Configuring line settings and signaling for T1 ................................................................................................43
Configuring the line settings .....................................................................................................................43
Setting the line signaling for an ISDN/PRI line ........................................................................................44
Setting the line signaling for a robbed-bit T1 line .....................................................................................44
Channel assignment ..................................................................................................................................45
Saving your configuration......................................................................................................................................45
Completing the installation ...................................................................................................................................47
4 Operation and shutdown............................................................................................................................... 49
Introduction..........................................................................................................................................................50
Activating the RAS ................................................................................................................................................50
De-activating the RAS...........................................................................................................................................50
5 Troubleshooting and maintenance................................................................................................................ 51
Introduction..........................................................................................................................................................52
Fault analysis.........................................................................................................................................................53
Periodic maintenance ............................................................................................................................................55
Calibration ......................................................................................................................................................55
Maintenance..........................................................................................................................................................55
Replacing the RAS ..........................................................................................................................................55
Exporting the current RAS configuration ..................................................................................................55
Removing the defective RAS .....................................................................................................................57
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Model 2960/2996 RAS User Manual Contents
Installing the replacement RAS .................................................................................................................58
Verifying the hardware installation ............................................................................................................58
Importing a saved configuration ................................................................................................................58
Completing the installation .......................................................................................................................62
6 Contacting Patton for assistance ................................................................................................................... 63
Introduction..........................................................................................................................................................64
Contact information..............................................................................................................................................64
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................64
Warranty coverage ..........................................................................................................................................64
Out-of-warranty service .............................................................................................................................64
Returns for credit ......................................................................................................................................64
Return for credit policy .............................................................................................................................65
RMA numbers ................................................................................................................................................65
Shipping instructions ................................................................................................................................65
5
Compliance Information
Radio and TV
The Model 2900 Series generates and uses radio frequency energy, and if not installed and used properly—that
is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television
reception. The Model 2900 Series has been tested and found to comply with the limits for a Class A comput
ing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to
provide reasonable protection from such interference in a commercial installation. However, there is no guar
antee that interference will not occur in a particular installation. If the Model 2900 Series causes interference to
radio or television reception, which can be determined by disconnecting the cables, try to correct the interfer
ence by one or more of the following measures: moving the computing equipment away from the receiver, reorienting the receiving antenna, and/or plugging the receiving equipment into a different AC outlet (such that
the computing equipment and receiver are on different branches).
Interference
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Industry Canada Notice
The Canadian Department of Communications label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and safety requirements.
The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this
equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommuni
cations company. The equipment must also be installed using an acceptable method of connection. In some
cases, the company’s inside wiring associated with a single line individual service may be extended by means of
a certified connector assembly (telephone extension cord). The customer should be aware that compliance with
the above condition may not prevent degradation of service in some situations. Repairs to some certified equip
ment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment. Users should ensure for their own protection
that the ground connections of the power utility, telephone lines and internal metallic water pipe system, are
connected together. This protection may be particularly important in rural areas.
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Users should not attempt to establish or modify ground connections
themselves, instead they should contact the appropriate electric
inspection authority or electrician.
FCC Information
The Model 2900 Series has been tested with the specifications in Part 68 of the FCC rules. Your telephone
company may make changes in its facilities, equipment, operations or procedures that could affect the proper
operation of the Model 2900 Series. If this happens, the telephone company should give you advance notice to
prevent the interruption of your service. The telephone company may decide to temporarily discontinue your
service if they believe your Model 2900 Series may cause harm to the telephone network. Whenever possible,
they will contact you in advance. If you elect to do so, you have the right to file a complaint with the FCC. If
you have any trouble operating the Model 2900 Series, please contact Patton Electronics Technical Support at
+1 301-975-1000. The telephone company may ask you to disconnect the equipment from the telephone net
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6
Model 2960/2996 RAS User Manual Compliance Information
work until the problem has been corrected or until you are certain that the Model 2900 Series is not malfunctioning. In accordance with FCC rules and regulation CFR 47 68.218(b)(6), you must notify the telephone
company prior to disconnection. The following information may be required when applying to your local tele
phone company for leased line facilities. The Universal Service Order Code (USOC) is RJ48. The Facility
Interface Codes (FIC) are 04DU9-BN, 04DU9-DN, 04DU9-1KN, and 04DU9-1SN. The Service Order
Code (SOC) is 6.0Y.
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Facility
Service
1.544 Mbps SF format without line power 04DU9-BN 6.0Y RJ-48C
1.544 Mbps SF and B8ZS without line power 04DU9-DN 6.0Y RJ-48C
1.544 Mbps ANSI ESF without line power 04DU9-1KN 6.0Y RJ-48C
1.544 Mbps ANSI ESF and B8ZS without line power 04DU9-1SN 6.0Y RJ-48C
Interface Code
Service
Code
Network
Connection
FCC Part 68 Compliance Statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
outside of this equipment is a label that contains, among other information, the product identifier
US:3N8DFNAN004. If requested, this number must be provided to the telephone company. Please note the
following:
1. You are required to request service from the telephone company before you connect the RAS to a network.
When you request T1 Service, you must provide the telephone company with the Facility Interface Code.
Provide the telephone company with both of the following codes: 04DU9-B (1.544 MB D4 framing for
mat) and 04DU9-C (1.544 MB ESF format). The telephone company will select the code it has available.
The Service Order Code(s) (SOC): 6.0Y. The required Universal Service Order Code (USOC) jack:
RJ
48C. The make, model number, and FCC Registration number of the RAS.
2. Your telephone company may make changes to its facilities, equipment, operations, or procedures that
could affect the proper functioning of your equipment. The telephone company will notify you in advance
of such changes to give you and opportunity to maintain uninterrupted telephone service.
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3. If your RAS causes harm to the telephone network, the telephone company may temporarily discontinue
your service. If possible, they will notify you in advance, but if advance notice is not practical, you will be
notified as soon as possible and will be informed of your right to file a complaint with the FCC.
4. If you experience trouble with the RAS, please contact Patton Electronics, Co. for service or repairs.
Repairs should be performed only by Patton Electronics Co.
5. You are required to notify the telephone company when you disconnect the RAS from the network.
CE Notice
The CE symbol on your Patton Electronics equipment indicates that it is in compliance with the Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the European Union (EU). A
Certificate of Compliance is available by contacting Technical Support.
7
About this guide
This guide describes installing and configuring a Patton Electronics Model 2960/2996 Remote Access Server
(RAS). By the time you are finished with this guide, your RAS will be receiving calls and transferring data. The
instructions in this guide are based on the following assumptions:
• The RAS will connect to a T1, E1, or PRI line
• Callers will dial-in and connect with a V.90/K56Flex/V.34 or ISDN modem using PPP
• There is a LAN connected to the Ethernet port of the RAS
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 describes the RAS
• Chapter 2 describes installing the RAS hardware
• Chapter 3 describes configuring the RAS for use
• Chapter 4 details how to power up and deactivate the RAS
• Chapter 5 contains troubleshooting and maintenance information
• Chapter 6 contains information on contacting Patton technical support for assistance
For best results, read the contents of this guide before you install the RAS.
8
Model 2960/2996 RAS User Manual About this guide
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential RAS problems:
Note
Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type Indicates the names of menu bar options.
Italicized Futura type Indicates the names of options on pull-down menus.
Futura type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>,
Indicates a cross-reference hyperlink that points to a figure, graphic,
table, or section heading. Clicking on the hyperlink jumps you to the ref
erence. When you have finished reviewing the reference, click on the
Go to Previous View button
toolbar to return to your starting point.
<CTRL>, <C>, and so on.
in the Adobe® Acrobat® Reader
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9
Model 2960/2996 RAS User Manual About this guide
Table 1. General conventions (Continued)
Convention Meaning
Are you ready? All system messages and prompts appear in the Courier font as the
system would display them.
% dir *.* Bold Courier font indicates where the operator must type a response or
command
Mouse conventions
The following conventions are used when describing mouse actions:
Table 2. Mouse conventions
Convention Meaning
Left mouse button This button refers to the primary or leftmost mouse button (unless you have
changed the default configuration).
Right mouse button This button refers the secondary or rightmost mouse button (unless you have
changed the default configuration).
Point This word means to move the mouse in such a way that the tip of the pointing
arrow on the screen ends up resting at the desired location.
Click Means to quickly press and release the left or right mouse button (as instructed in
the procedure). Make sure you do not move the mouse pointer while clicking a
mouse button.
Double-click Means to press and release the same mouse button two times quickly
Drag This word means to point the arrow and then hold down the left or right mouse but-
ton (as instructed in the procedure) as you move the mouse to a new location.
When you have moved the mouse pointer to the desired location, you can release
the mouse button.
10
Chapter 1 Introduction
Chapter contents
Model 2960/2996 Remote Access Server overview ................................................................................................12
Hardware overview................................................................................................................................................13
WAN ..............................................................................................................................................................13
LAN ...............................................................................................................................................................13
Signaling .........................................................................................................................................................14
Modems ..........................................................................................................................................................14
RS-232 control port ........................................................................................................................................14
Power system ..................................................................................................................................................14
Central processing unit ...................................................................................................................................14
Temperature ...................................................................................................................................................14
Altitude ...........................................................................................................................................................14
Humidity ........................................................................................................................................................14
Physical dimensions ........................................................................................................................................15
Security ...........................................................................................................................................................15
Management services ......................................................................................................................................15
LED display ....................................................................................................................................................16
Approvals ..............................................................................................................................................................17
Software overview..................................................................................................................................................18
11
Model 2960/2996 RAS User Manual 1 • Introduction
Model 2960/2996 Remote Access Server overview
The Model 2960/2996 is a central site remote access server with integrated modems which terminate dial-up
analog and digital users. The Model 2960 RAS combines 16, 24, 30, 48, 60 or 72 ports—the 2996 RAS com
bines 96 or 120—analog and digital modems, RAS software, a 10/100 Ethernet port, IP Routing, Frame
Relay/PPP forwarding, and four T1/E1 WAN ports.
The 2960/2996 RAS simultaneously consolidates analog modem and digital ISDN remote access connections
(over PSTN digital trunks) using a completely digital approach. Up to four T1/E1/PRI ports provide PSTN
and/or PABX connectivity and terminate up to 48/60 (Model 2960) or 96/120 (Model 2996) analog modem
or digital ISDN calls within a single chassis. The Model 2960/2996 incorporates channel bank, terminal
server, router and modem functionality in a self-contained, compact package.
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Figure 1. Model 2960/2996 RAS (Ultra Red version shown)
Model 2960/2996 Remote Access Server overview 12
Model 2960/2996 RAS User Manual 1 • Introduction
Hardware overview
The Model 2960/2996 RAS is a fully integrated remote access server for central site concentration of analog
and digital modem calls. The RAS (see
motherboard and two dual-redundant power supplies. A full set of LEDs are present on the chassis front panel,
while connections for WAN, LAN, and control ports are present on the rear of the chassis. Two IEC-320
receptacles provide for AC power input. Optional DC power supplies with 32 to 72 VDC are available.
figure 2) comprises a 1U-high 17-inch wide chassis that contains a
Figure 2. Model 2960/2996 RAS features (Cool White version shown)
WAN
The RAS includes four WAN ports, each of which is software-selectable for T1, E1 or PRI operation. These
WAN ports are provided via balanced RJ-48C interfaces. They also include:
• Built-in T1/E1 CSU/DSU
• T1 1.544 Mbps with: D4 or ESF framing, AMI or B8ZS, FCC part 68 compliant
• E1 2.048 Mbps with: Double frame or CRC4 framing, AMI/HDB3, CTR-4, and CTR-12 compliant
LAN
The 10/100-Mbps Ethernet LAN port is presented on an RJ-45 connector with an auto-sensing/full-duplex
10Base-T or 100Base-T interface. It also includes:
• 100Base-TX half-/full-duplex operation (100 + 100)
• 10Base-T half-/full-duplex operation (10 + 10)
• Auto detection and fallback
• 10/100 Mbps link and status indicators
Hardware overview 13
Model 2960/2996 RAS User Manual 1 • Introduction
Signaling
Robbed-bit, R1, R2, Q.921/Q.931
Modems
Up to 48/60 (Model 2960) or 96/120 (Model 2996) V.92, V.90, K56Flex, V.34+, ISDN B-channel digital
calls (additional ports/functionality can be added by installing optional PMC expansion modules), or 64 kbps
and 56 kbps DOVBS (data over voice bearer services).
RS-232 control port
An RS-232 port provides for initial configuration of the RAS. The RS-232 port also supports:
• Asynchronous data at 19.2 kbps
• An RJ-45 connector with EIA-561 pinout
• A VT-100 console management interface
• Hardware CD and DTR signals for external modem support
Power system
• Fixed internal dual-redundant, load-sharing power supplies
• Universal-input voltage range, 90 to 260 VAC, 50/60 Hz
• Optional DC power supply with 36 to 72 VDC
• Power consumption: less than 35 watts.
Central processing unit
The 2960/2996 is powered by a RISC-based Intel model i80960VH processor operating at 100 MHz. The
CPU executes the LAN protocol, IP routing, WAN protocol, management and authentication software. It also
sup-ports:
• 4 Mbytes of FLASH memory
• 32 Mbytes of EDO DRAM
Temperature
Operating range: 32 to 104 °F (0 to +40 °C)
Altitude
Maximum operating altitude: 15,000 feet (4,752 meters)
Humidity
5 to 95% relative humidity (RH) at 122 °F (50 °C)
Hardware overview 14
Model 2960/2996 RAS User Manual 1 • Introduction
Physical dimensions
Weight: 8.94 lbs (20.12 kg)
Refer to figure 3 for height, width, and depth dimensions.
Figure 3. Model 2960/2996 RAS chassis physical dimensions
Security
• Internal database of over 111 static users
• RADIUS Client supporting dual Authorization and Accounting servers
• Framed connections: PPP PAP & CHAP
• Unframed connections: User name login and password
• Dual SNMP/HTTP passwords for monitor and superuser access levels
• Packet filtering on dial-in user traffic and Ethernet port
Management services
• Out-of-Band RS-232 configuration port for management and control
• Remote software upgrade via FTP to internal FLASH memory
Hardware overview 15
Model 2960/2996 RAS User Manual 1 • Introduction
4321
ALARM
SYSTEM
ETHERNET
CPU FAIL
POWER
CALLS ACT
CALL ACT
NO SIGNAL
ERROR
FRAME
4321
WAN PO RTS
• SNMP version 1 configuration management
• Support for MIB-II (RFC-1213), DS1 MIB (RFC-1406), RIPv2 MIB (RFC 1389), Ethernet MIB (RFC-
1643), Frame Relay DTE MIB (RFC-1315) and Patton’s enterprise MIB (1768)
• System logging to configuration port, non-volatile FLASH, volatile RAM, SYSLOG Daemon, and
SNMP
trap
• RADIUS Accounting
• Dial-in dynamic IP address pool management
• User configurable login prompts and banners
• Status reporting of all access server parameters
• Built in HTTP server for complete configuration and control using a standard Web browser
Figure 4. Model 2960/2996 front panel LEDs
LED display
The front panel (see figure 4) includes LEDs for:
• POWER: Green if power is being applied. Flashing if a power supply has failed.
• CPU FAIL: Red if the CPU has failed.
• ALARM: Red if the Model 2960/2996 is in an alarm state.
Hardware overview 16
Model 2960/2996 RAS User Manual 1 • Introduction
• SYSTEM: Green if the RAS is operating normally.
• ETHERNET: Green if link status is nominal for the Ethernet port.
• CALLS ACT: Green to indicate call activity on the Model 2960/2996.
• WAN STATUS: Green indicates normal status at each of the four T1/E1/PRI links. Red indicates an error.
Approvals
The Model 2960/2996 RAS has achieved the following approvals:
• FCC Part 15, Class A
• FCC Part 15, Class B
• FCC Part 68
• Complies with UL1950 (MET)
• Canadian cMET
• Canadian CS-03
• EMC Directive 89/336/EEC
• Low Voltage Directive 73/23/EEC (EN60950)
• ITU-T CTR-4 and CTR-12
Approvals 17
Model 2960/2996 RAS User Manual 1 • Introduction
Software overview
The Patton Model 2960/2996 supports all common remote access services as well as integrated routing and
forwarding (see
any web browser. From the PSTN, the Model 2960/2996 RAS will accept either T1/E1 or PRI connections,
with support for both channel associated or common channel signaling.
Parameter Modem Support
WAN Protocols V.92 (28,000–56,000) • V.90 (28,000–56,000) • K56 Flex (32,000–56,000) • V.34 Annex
LAN Protocols SLIP • Sync/Async PPP with dial-up auto-detection • Multilink PPP & Multichassis MultiLink with
PSTN Connectivity T1/CT1 • Robbed Bit with Ground Start, Loop Start, E&M Wink, E&M Immediate, Taiwan R1 •
IP Services TCP/IP suite with extensive protocol statistics • ICMP with redirect enable/disable • TFTP • FTP
Management HTTP • SNMPv2 with MIB II • TELNET • RS232 Console port • SYSLOG client • Remote soft-
Authentication RFC 2138 & RFC 2139 RADIUS client with packet format selection and authentication statistics
table 3). Authentication and network management offer control and detailed monitoring from
Table 3. Software overview
12 (2,400–33,600) • V.34 (2,400–28,800) • V.8bis (capabilities negotiations) • V.32bis
(7,200–14,400 with trellis encoding) • V.32 (4,800 & 9,600) • V.22 (600, 1,200, & 2,400)
• V.22bis (600, 1,200, & 2,400) • V.21 (300 bps) • Bell 212A (1,200 bps) • Bell 103 (300
bps) • Bell 202 (75/1,200 bps) • EIA PN-2330 and low-speed data modem automode proce
dures • Modulation supervision for automatic rate selection • Bit error performance monitoring
for automatic fallback and fall-forward • V.14 synch to async con-version (buffered/direct) •
V.42 sync to async conversion with error correction • V.42bis compression • 64 kbps and
kbps Digital ISDN • V.110 • DOVBS • User-selectable modulation and speeds • Quick
56
Connect • Modem on hold
L2TP tunneling • LCP • IPCP with MS extensions • Frame Relay RFC 1490 IP Encapsulation •
User configurable PVCs • User-selectable 2-, 3-, or 4-byte DLCI address field formats • Congestion recognition and management • Individual DLCI statistics • Current throughput indication
(10-second average) • Online help • 802.3 Ethernet, ARP, RARP, IP over Ethernet • Proxy ARP
for dial-up IP addresses
Office Side Robbed Bit • PRI/Q.931 Switch Support: NI1, AT&T/Lucent, DMS •T1/E1 Nearand Far-end Statistics • User Selectable Time Slot allocation • E1/CE1 with MFR2 with user
configurable inter-register codes • PRI Switch Support: NET5/CTR-4, TS014, INS1500 • Drop
& Insert with signaling conversion • Digital Cross Connect with multiple clock source fail-over
protection
• RLOGIN • TELNET • Proxy ARP • IP over Point-to-Point Protocol • IP over Ethernet • Van
Jacobson TCP Header Compression • PPP address and protocol compression • RIP and RIPv2
dynamic route distribution with support for Multiple RIP interfaces • User configurable static
routes with gateway/host/interface routes • TCP clear connection (TCPRAW) • Dial-in NetBIOS
UDP broadcast enable/disable • IP Encapsulation within IP (RFC 2003)
ware upgrade via FTP • Complete dial-in statistics including the viewing of active calls, previous
15 dead calls, administrative call termination • Selectable login time limit • Selectable idle time
limit • Selectable session total time limit • Dial-in dynamic IP address pool management using
DNIS • Dial-out via Telnet with user configurable port numbers • Layer 3 & Layer 4 IP Filters
with auto-default for dial-in users and Ethernet
with user configurable timeout/retry parameters • PAP & CHAP • CLID/ANI/DNIS • ASCII
Username & Password • Internal Static Users Database (111 entries)
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Software overview 18
Chapter 2 Hardware installation
Chapter contents
Introduction..........................................................................................................................................................20
Unpacking the Model 2960/2996 RAS .................................................................................................................20
RAS chassis installation..........................................................................................................................................20
Cable installation...................................................................................................................................................21
Attaching the cable retainer clip ......................................................................................................................21
Installing the power cables ..............................................................................................................................21
Grounding the Model 2960/2996 ...................................................................................................................22
Connecting the Ethernet ports ........................................................................................................................23
Connecting the 10/100Base-T Ethernet port to an Ethernet switch or hub ...............................................23
Connecting the 10/100Base-T Ethernet port to an Ethernet-capable workstation .....................................24
Connecting the EIA-561 RS-232 configuration port ......................................................................................24
Connecting to the T1/E1/PRI WAN ports .....................................................................................................24
Completing the hardware installation....................................................................................................................25
19
Model 2960/2996 RAS User Manual 2 • Hardware installation
Introduction
This chapter contains the following procedures for installing the Model 2960/2996 RAS:
• “Unpacking the Model 2960/2996 RAS”—lists the contents of the RAS shipping container
• “RAS chassis installation”—describes installing the RAS on a flat surface or in a standard 19–inch rack.
• “Cable installation” on page 21—describes installing the power and network interface cables
• “Completing the hardware installation” on page 25—describes testing the RAS hardware to verify that it is
ready for software configuration.
Unpacking the Model 2960/2996 RAS
Inspect the shipping carton for external damage. Note any damage before removing the container contents.
Report equipment damage to the shipping carrier immediately for claim purposes. Save all packing materials in
case you need to return an item to the factory for servicing.
The RAS comes with the following items:
• The 2960/2996 Series Remote Access Server (RAS)
• A DB-9-to-RJ-45 (EIA-561) cable, 10 foot (3 meters)
• Control port interface cable, 10 foot (3 meters), standard CAT-5 cable
• Two WAN connection cables, 10 foot (3 meters) each
• Rack mounting kit with rack ears and mounting hardware
Note
Power cables are shipped separately from the Model 2960/2996 RAS.
RAS chassis installation
Do the following:
1. If you have not done so already, remove the RAS from its shipping container.
Note
2. If you are installing the RAS in a 19-inch rack, go to step 3. Otherwise, place the RAS at the desired loca-
tion, then go to “Cable installation” on page 21.
3. Install the rack mounting ears onto the RAS using the mounting hardware provided.
4. Place the RAS at the desired position in the rack.
The RAS should be placed as close as possible to the termination jack
provided by the Telco. Avoid installing the RAS in a location where
the power cords or network interface cables could be accidentally dis
connected. The location should be well ventilated. Do not block the
RAS’s cooling vents.
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5. Secure the RAS in position with the mounting screws.
Introduction 20
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