industrial environment. It is not intended nor approved for use in an
Part Number: 07MSN-OSB-QS, Rev. A
Revised: December 1, 2015
—This is a Class A device and is intended for use in a light
REGULATORY MODEL NUMBER: 09417D4-001
industrial or residential environment.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
WARNING
• Do not open the device when the power cord is connected. For systems without a power switch and without an external power adapter, line voltages are
present within the device when the power cord is connected.
• For devices with an external power adapter, the power
adapter shall be a listed Limited Power Source The
mains outlet that is utilized to power the device shall
be within 10 feet (3 meters) of the device, shall be easily accessible, and protected by a circuit breaker in
compliance with local regulatory requirements.
• For AC powered devices, ensure that the power cable
used meets all applicable standards for the country in
which it is to be installed.
• For AC powered devices which have 3 conductor power
plugs (L1, L2 & GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or socket) must have an
earth ground.
• For DC powered devices, ensure that the interconnecting cables are rated for proper voltage, current, anticipated temperature, flammability, and mechanical
serviceability.
• WAN, LAN & PSTN ports (connections) may have hazardous voltages present regardless of whether the
device is powered ON or OFF. PSTN relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL,
T1, E1, ISDN, Voice, etc. These are known as “hazardous network voltages” and to avoid electric shock use
caution when working near these ports. When disconnecting cables for these ports, detach the far end connection first.
• Do not work on the device or connect or disconnect
cables during periods of lightning activity.
In accordance with the requirements of council directive
2002/96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this
product from other waste and scrap and deliver to the
WEEE collection system in your country for recycling.
2SmartNode OpenScape Business Appliance Quick Start Guide
1.0 What’s Included With the SN-OSB
•
SmartNode OpenScape Business (SN-OSB) Appliance
•
AC Power Adapter
•
INS-KIT-2
–1 x D89 to RJ45 control port Adapter (EIA-561)
–2 x RJ45 Cables, 10 ft
–Rubber Feet
–Rack Ears and Hardware (already installed)
•
Electrical Safety Notice
2.0 Steps for Setting Up the SN-OSB
1. Plug the power adapter into the power connector on the back of the unit
(see figure 1).
2. Connect an Ethernet cable from the Ethernet switch to port LAN2 (CPU
I/O side).
3. Connect the second Ethernet cable between the Ethernet switch and
port ETH 0/1 on the SmartNode Gateway side.
4. Connect your computer to the Ethernet switch. An IP address will be
assigned to your PC. refer to section 5.1 below
5. Push the power Button at the back of the unit once (see figure 1).
SmartNode OpenScape Business Appliance Quick Start Guide3
Note
Make sure the power adapter is plugged in ALL the way and the
connector is locked in.
Figure 1.
SmartNode OpenScape Business Appliance basic connections
3.0 Basic Application
Figure 2.
Note
Your favorite third-party switch is required for communication between
the SmartNode and OpenScape Business UCC server.
4SmartNode OpenScape Business Appliance Quick Start Guide
SmartNode OpenScape Business Appliance Application
Note
For all SKUs please refer to the SmartNode OpenScape Business Appliance product page at www.patton.com.
4.0 SmartNode Ports
4.1 SN-OSB Models with SN4600 (SmartWare)
Applies to models:
•
SN-OSB/2BIS2JS2JO8V/EUI
•
SN-OSB/4BIS4JS4JO12V/EUI
•
SN-OSB/4JS4JO/EUI
•
SN-OSB/8JS/EUI
4.2 SN-OSB Models with SN4980 (Trinity)
Applies to model:
•
SN-OSB/4E15VR/EUI
SmartNode OpenScape Business Appliance Quick Start Guide5
4.3 SN-OSB Models with SN5570 (Trinity)
Applies to models:
•
SN-OSB/1E15VHP/EUI
•
SN-OSB/1E30VHP/EUI
4.4 SN-OSB Models with SN5530 (Trinity)
Applies to model:
•
SN-OSB/4BIS8VHP/EUI
6SmartNode OpenScape Business Appliance Quick Start Guide
4.5 SN-OSB Models with SN5300 (Trinity)
Applies to model:
•
SN-OSB/4B/EUI.
5.0 Hardware installation
5.1 Connecting the OpenScape Business Appliance to your network
We recommend using a third-party Ethernet switch, connecting the
OpenScape Business UCC server and the SmartNode Gateway together (see
figure 3 on page 7). There is a DHCP Server running on the SmartNode
Gateway, while the OpenScape Business UCC server is running on a fixed IP
address (192.168.1.9).
SmartNode OpenScape Business Appliance Quick Start Guide7
Figure 3.
Typical installation
5.2 Default IP Addresses
Table 1. OpenScape Business UCC server
Ethernet PortIP addressSubnet Mask
LAN2192.168.1.9255.255.255.0
Table 2. SmartNode Gateway
Ethernet PortIP addressSubnet Mask
ETH 0/0DHCP clientDHCP client
ETH 0/1 (DHCP Server)192.168.1.1255.255.255.0
Table 3. Default Login
SLES LinuxUnify OSB-SSmartNode Gateway/E-SBC
Usernamerootadministrator@systemadministrator
Passwordpattonadministrator
Note
There is no password for the SmartNode Gateway/E-SBC login. Just
press enter to proceed.
5.3 OpenScape Business UCC Server Configuration
Once connected as shown in figure 3 on page 7, log in to the OpenScape
Business UCC server to get it configured.
6.0 Starting Up
The basic settings are made using the Initial Installation wizard of the webbased management (WBM).
Access the WBM, using your preferred web browser, by typing the following
URL: https://192.168.1.9
Note
If you are asked to accept the SSL certificate from OpenScape Business,
click accept to proceed with the configuration.
8SmartNode OpenScape Business Appliance Quick Start Guide
6.1 Starting the Initial Installation Wizard
Prerequisites
The WBM has been started.
Step by Step
1. In the navigation bar, click on Setup.
2. Click on Edit to start the Initial Installation wizard.
Note
If the size of the browser window cannot display the workspace in its
entirety at low screen resolutions, a horizontal or vertical scroll bar
appears at the sides and can be used to scroll to the required section.
Next steps
Perform initial installation as described in the following step-by-step
instructions. Fields that are not described here are preset for the default
scenario and should only be changed if they are not appropriate for your
network data. For detailed information, refer to the descriptions provided in the
Administrator documentation for the individual wizards.
6.2 System Settings
The System Settings window is used to configure the system settings of the
communication system.
Proceed as follows:
1. Set the display logo and the product name.
Specify a display text to be displayed on the display of the system
phones. Additionally, you can also select the product name.
2. Select the country code and the language to be used for event logs.
For country initialization to work correctly, you must select the country in
which the communication system is operated. In addition, you can select
the language in which the event logs (system event logs, errors logs,
etc.) are to be stored.
3. Only if required: Activate another LAN port as a WAN interface
If OpenScape Business S (or the Linux server) has a second LAN port,
you can use this as a WAN interface for Internet access and Internet telephony via an ITSP. The first LAN port is used as usual as a LAN interface
for the internal phones and PCs.
SmartNode OpenScape Business Appliance Quick Start Guide9
6.3 Setting the Display Logo and the Product Name
Prerequisites
You are in the System Settings window (see figure 4).
Figure 4.
Display Logo and Brand section of System Settings window
Step by Step
1. In the Display Logo field, enter a text of your choice (e.g., OS Business
S). The text can contain up to 16 characters. Avoid the use of diacritical
characters such as umlauts and special characters.
2. Select the desired time product name in the Brand drop-down list.
Next steps
Select the country code and language to be used for the event logs.
6.4 Selecting the Country Code and the Language for Trace Logs
Prerequisites
You are in the System Settings window (see figure 5).
Figure 5.
10SmartNode OpenScape Business Appliance Quick Start Guide
Country Code and Language for Trace logs section
Step by Step
1. In the System Country Code drop-down list, select the country where
the communication system is operated.
2. In the Language for Customer Trace Log field, enter the language in
which the trace logs (system event logs, error logs, etc.) are to be output.
Next steps
Start the basic configuration.
6.5 Activating an Additional LAN Port as a WAN Interface
Prerequisites
You are in the System Settings window (see figure 6).
Figure 6.
WAN settings section
Step by Step
1. Select the WAN check box..
2. Select the desired LAN port (e.g., eth1 or eth2) from the OpenScape
Business - IP Address (WAN) drop-down list. If only two LAN ports are
available, the second LAN port eth1 is activated automatically.
Note
The assignment of IP addresses and subnet masks to the LAN ports is
done during the initial installation of Linux or subsequently via YaST.
Next steps
Start the basic configuration. Additional OpenScape Business documentation
can be found in the Service Center, as shown in figure 7 on page 12.
SmartNode OpenScape Business Appliance Quick Start Guide11
Figure 7.
OpenScape Business Assistant: Service Center window
7.0 SmartNode Gateway/E-SBC configuration
To integrate TDM subscribers or Trunks, and SIP Trunks, the SmartNode
Gateway/E-SBC will have to be set up. The SmartNode Gateway/E-SBC can
be configured by using the Command Line interface (CLI) or the Web
interface. It’s recommended to generate a config file by using the WebWizard
platform at Patton.com/wizard.
12SmartNode OpenScape Business Appliance Quick Start Guide
Perform the steps in table 4 to generate a config file and import it.
Table 4. Steps to generate a config file
StepTrinitySmartWare
1System / System ConfigImport /export
2+ iconImport Configuration
3Browse generated fileBrowse generated file
4Select "startup-config"Import
5OKreload
6Reboot System
8.0 Contacting Patton for Assistance
8.1 Introduction
This chapter contains the following information:
•
8.2 “Contact information”—describes how to contact Patton technical sup-
port for assistance.
•
8.3 “Warranty Service and Returned Merchandise Authorizations (RMAs)”—
contains information about the warranty and obtaining a return merchandise authorization (RMA).
8.2 Contact information
Patton Electronics offers a wide array of free technical services. If you have
questions about any of our other products we recommend you begin your
search for answers by using our technical knowledge base. Here, we have
gathered together many of the more commonly asked questions and compiled
them into a searchable database to help you quickly solve your problems.
SmartNode OpenScape Business Appliance Quick Start Guide13
Contacting Patton Technical Services for Free Support
8.3 Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are
carefully tested before shipment. All of our products are backed by a
comprehensive warranty program.
Note
If you purchased your equipment from a Patton Electronics reseller, ask
your reseller how you should proceed with warranty service. It is often
more convenient for you to work with your local reseller to obtain a
replacement. Patton services our products no matter how you acquired
them.
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our
option, repair or replace the product should it fail within one year from the first
date of shipment. Our warranty is limited to defects in workmanship or
materials, and does not cover customer damage, lightning or power surge
damage, abuse, or unauthorized modification.
Out-of-warranty service.
acquired it, including malfunctioning products that are no longer under
warranty. Our products have a flat fee for repairs. Units damaged by lightning
or other catastrophes may require replacement.
Returns for credit.
Customer satisfaction is important to us, therefore any
product may be returned with authorization within 30 days from the shipment
date for a full credit of the purchase price. If you have ordered the wrong
Patton services what we sell, no matter how you
14SmartNode OpenScape Business Appliance Quick Start Guide
equipment or you are dissatisfied in any way, please contact us to request an
RMA number to accept your return. Patton is not responsible for equipment
returned without a Return Authorization.
Return for credit policy.
•
Less than 30 days: No Charge. Your credit will be issued upon receipt and
The following:
inspection of the equipment.
•
30 to 60 days: We will add a 20% restocking charge (crediting your
account with 80% of the purchase price).
•
Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by
doing one of the following:
•
Completing a request on the RMA Request page in the Support section at
www.patton.com
•
By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
•
By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of
the shipping container. Please use the original packing material that the
device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions.
The RMA number should be clearly visible on the
address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to
us. Patton will pay the return shipping costs.
SmartNode OpenScape Business Appliance Quick Start Guide15
A.0 Specifications
CPU / SocketIntel Celeron J1900 2.0/2.41 GHz
TDP10 W
Memory2x DDR3L SODIMM
Storage1x mSATA (full size)
GraphicsIntel HD 688/854 MHz
Video Signal1x VGA, 1x HDMI
Network & Wireless2x LAN 1000
I/O8-bit DIO
CoolingPassive
Operating Temperature 0 to 60°C
Form FactorMini-ITX
Length170 (mm)
Width170 (mm)
Input Power12 DC V
B.0 Cabling
B.1 Serial Console (using RJ45 to DB-9 adapter, 19200 bps)
Applies to models
•
SN-OSB/1E15VHP/EUI
•
SN-OSB/1E30VHP/EUI
•
SN-OSB/4BIS8VHP/EUI
Figure 8. Connecting a serial terminal with RJ45 to DB-9 adapter
16SmartNode OpenScape Business Appliance Quick Start Guide
Console Connection settings:
•
19200 bps
•
8 bits, no parity
•
1 stop bit
•
flow control off
B.2 Serial Console (using RJ45 to DB-9 adapter, 9600 bps)
See figure 8 on page 16 for the connection diagram.
•
SN-OSB/2BIS2JS2JO8V/EUI
•
SN-OSB/4E15VR/EUI
•
SN-OSB/4BIS4JS4JO12V/EUI
•
SN-OSB/4JS4JO/EUI
•
SN-OSB/8JS/EUI
Console Connection settings:
•
9600 bps
•
8 bits, no parity
•
1 stop bit
•
flow control off
B.3 Serial Console (using male DB-9 to female DB-9 cable)
Applies to model SN-OSB/4B/EUI.
Figure 9. Connecting a serial terminal with male DB-9 to female DB-9 adapter
Console connection settings:
•
9600 bps
•
8 bits, no parity
SmartNode OpenScape Business Appliance Quick Start Guide17
•
1 stop bit
•
flow control off
B.4 Ethernet
Ethernet devices (10/100/1000 Base-T) are connected to the SmartNode over
a cable with RJ-45 plugs. All Ethernet ports on the SmartNode OpenScape
Business Appliance are Auto-MDX. Use any straight or crossover cable to a
host, hubs, switches, PCs or other devices.
Figure 10. Typical Ethernet straight-through cable diagram for 10/100Base-T
Figure 11. Typical Ethernet straight-through cable diagram for 1000Base-T
18SmartNode OpenScape Business Appliance Quick Start Guide
B.5 E1 PRI
WARNING
WARNING
Cross-over cable
NT
RS-232
Console
E
TH
0/0
ETH
0/1
Reset
0/0
0/1
0/2
0/3
T1
/E
1
The E1 PRI is usually connected to a PBX or switch—local exchange (LE).
Type and pin outs of these devices vary depending on the manufacturer. In
most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI
with a PBX. A cross-over cable is required to connect to an NT device, as
illustrated in figure 12.
Hazardous network voltages are present in the PRI
cables. If you detach the cable, detach the end away from
the SmartNode or interface card first to avoid possible
electric shock. Network hazardous voltages may be present on the device in the area of the PRI port, regardless of
when power is turned OFF
To prevent damage to the system, make certain you connect the PRI cable to the PRI port only and not to any other
RJ-45 socket.
Figure 12.
SmartNode OpenScape Business Appliance Quick Start Guide19
Connecting an E1 PRI port to an NT1
Figure 13.
RJ-48C, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
RJ-48C, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
*N/C = No connection*
E1 PRI port crossover cable
B.6 T1 PRI
The T1 PRI is usually connected to a PBX or switch—local exchange (LE).
Type and pin outs of these devices vary depending on the manufacturer. In
most cases, a straight-through RJ-45 to RJ-45 can be used to connect the
PRI with a PBX. A cross-over cable is required to connect to an NT device, as
illustrated in figure 14 on page 21.
Hazardous network voltages are present in the PRI
cables. If you detach the cable, detach the end away from
the SmartNode or interface card first to avoid possible
WARNING
electric shock. Network hazardous voltages may be present on the device in the area of the PRI port, regardless of
when power is turned OFF
To prevent damage to the system, make certain you connect the PRI cable to the PRI port only and not to any other
RJ-45 socket.
WARNING
20SmartNode OpenScape Business Appliance Quick Start Guide
Figure 14.
Cross-over cable
NT
R
S
-2
32
C
onso
le
E
T
H 0/0
ET
H
0/
1
Reset
0
/0
0
/1
0
/2
0
/3
T1
/E
1
RJ-45, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
RJ-45, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
*N/C = No connection*
Connecting a T1 PRI port to an NT1
Figure 15.
T1 PRI crossover cable
SmartNode OpenScape Business Appliance Quick Start Guide21
B.7 ISDN BRI
Note: Other pins are not used.
SN4660
12V, 2A
Pow
er
!
Console
ETH 0/3 ETH 0/2
ETH 0/1
ETH 0/0 0/3 0/2 0/1 0/0
BR3 BR2 BR1 BR0
FXS
RJ-45, maleRJ-45, male
3
4
5
6
3
4
5
6
The ISDN port connects to ISDN terminals (phones, PBXs) or an ISDN SBUS using cables terminated with RJ-45 connectors. Use straight-though
cables to connect to the TE port of your phone, PBX, or residential S-BUS.
Figure 16.
Connecting an ISDN device
22SmartNode OpenScape Business Appliance Quick Start Guide
C.0 Port Pin-Out
Figure 17. EIA-561 (RJ-45 8-pin) port and DB-9 port
C.1 RJ-45 and DB-9 Console Connection Settings (19200 bps)
Console Connection Settings for RJ-45 Port
Applies to models:
•
SN-OSB/1E15VHP/EUI
•
SN-OSB/1E30VHP/EUI
•
SN-OSB/4BIS8VHP/EUI
•
SN-OSB/4B/EUI
Console connection settings:
•
19200 bps
•
8 bits, no parity
•
1 stop bit
•
flow controls off
Console Connection Settings for DB-9 Port
Applies to model SN-OSB/4B/EUI
Console connection settings:
•
19200 bps
SmartNode OpenScape Business Appliance Quick Start Guide23
•
8 bits, no parity
•
1 stop bit
•
flow controls off
C.2 RJ-45 Console Connection Settings (9600 bps):
Applies to models:
•
SN-OSB/2BIS2JS2JO8V/EUI
•
SN-OSB/4E15VR/EUI
•
SN-OSB/4BIS4JS4JO12V/EUI
•
SN-OSB/4JS4JO/EUI
•
SN-OSB/8JS/EUI
Console connection settings:
•
9600 bps
•
8 bits, no parity
•
1 stop bit
•
flow controls off
C.3 Ethernet
Table 5. 10/100 Base-T RJ-45 socket
PinSignal
1TX+
2TX-
3RX+
6RX-
24SmartNode OpenScape Business Appliance Quick Start Guide
Table 6. 1000Base-T RJ-45 Socket
PinSignal
1TRD0+
2TRD0-
3TRD1+
4TRD1-
5TRD2+
6TRD2-
7TRD3+
8TRD3-
C.4 ISDN PRI (E1/T1) Port Pin-outs
Tabl e 7. Po r t 0/0
PinSignal
1RX_TIP
2RX_RING
3NC
4TX_TIP
5TX_RING
6NC
7NC
8NC
SmartNode OpenScape Business Appliance Quick Start Guide25
C.5 ISDN BRI NT (Net)
The BRI phone port uses an 8-pin RJ-45 connector (the pinout is shown
in table 8).
Table 8. ISDN BRI NT Port: RJ-45 socket
PinSignal
3Rx+
4Tx+
5Tx6Rx-
Note
Pins not listed are not used.
C.6 ISDN BRI TE (User)
The BRI TE port uses an 8-pin RJ-45 connector (the pinout is shown in
table 9).
Table 9. ISDN BRI TE Port: RJ-45 socket
PinSignal
3Tx+
4Rx+
5Rx6Tx-
Note
Note
Pins not listed are not used.
All pins between the NT and TE ports are connected during power failure. Fallback relay operation:
•
When the unit is not powered, the fallback relay connects pins 3, 4,
5, and 6 of the BRI 0/0 and BRI 0/1 ports together. This enables
you to place calls to the PSTN even if the unit is powered down.
26SmartNode OpenScape Business Appliance Quick Start Guide
C.7 FXS
The FXS ports use an RJ-11 connector with 6 positions. The middle two
positions, 3 and 4, are used according to table 10.
Table 10. FXS Port: RJ-11 socket
PinSignal
3Ring (-)
4Tip (+)
Note
Pins not listed are not used.
C.8 FXO
The FXO ports use an RJ-11 connector with 6 positions. The middle two
positions, 3 and 4, are used according to table 11.
Table 11. FXO Port: RJ-11 socket
PinSignal
3Ring (-)
4Tip (+)
Note
Pins not listed are not used.
D.0 Compliance Information
D.1 Compliance
•
EMC: EN55022 and EN55024
•
CE
•
Safety: EN60950-1
D.2 CE Declaration of Conformity
Product Description: SmartNode Open Gateway Appliance
We certify that the apparatus identified above conforms to the requirements
of Council Directive 2004/108/EC on the approximation of the laws of the
member states relating to electromagnetic compatibility; Council Directive
2006/95/EC on the approximation of the laws of the member states relating to
electrical equipment designed for use within certain voltage limits; Council
SmartNode OpenScape Business Appliance Quick Start Guide27
Directive 2011/65/EU on the approximation of the laws of the member states
relating to RoHS compliance and Council Directive 2009/125/EC establishing a
framework for the setting of ecodesign requirements for energy-related
products.
The safety advice in the documentation accompanying the
products shall be obeyed. The conformity to the above direc-
tive is indicated by the CE sign on the device.
The signed Declaration of Conformity can be downloaded from
www.patton.com/certifications/.
D.3 Authorized European Representative
D R M Green
European Compliance Services Ltd
Greyfriars Court
Paradise Square
Oxford, OX1 1BE, UK
The information in this document is subject to change without notice. Patton
Electronics assumes no liability for errors that may appear in this document.
Trademarks statement
The term SmartNode is a trademark of Patton Electronics Company. All other
trademarks presented in this document are the property of their respective
owners.
28SmartNode OpenScape Business Appliance Quick Start Guide
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