Patton SN5480/32P/EUI, SN5480/0P/EUI, SN5480/16P/EUI, SN5480/64P/EUI, SN5490/32P2GS/EUI User Manual

...
For Quick
Start Installation
SmartNode™ 5480 & 5490 Series
Enterprise Session Border Router, IAD
User Manual
Important
This is a Class A device and is not intended for use in a residential environment.
If a copper module is used, it may void the CE Certification. This product is intended for Fiber SFP modules only.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07MSN5480-90-UM, Rev. A
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The terms SmartNode and SmartWare are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners.
Copyright © 2013, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec­tronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities with the SmartNode 5480 and 5490 Series, you may need to purchase additional licenses, hardware, software, network connection, and/or service. Contact sales@pat­ton.com or +1 (301) 975-1000 for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. For information about the license, see Appendix F, "End User License Agreement" on page 56 or go to www.patton.com.
Patton Electronics warrants all SmartNode components to be free from defects, and will—at our option—repair or replace the product should it fail within one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover customer damage, abuse or unauthorized modification. If the product fails to perform as warranted, your sole recourse shall be repair or replacement as described above. Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product. Patton Electronics specifically disclaims all other warran­ties, expressed or implied, and the installation or use of this product shall be deemed an acceptance of these terms by the user.
Summary Table of Contents
1 General Information ......................................................................................................................................... 13
2 Applications Overview ...................................................................................................................................... 22
3 SmartNode Installation..................................................................................................................................... 24
4 Initial Configuration......................................................................................................................................... 29
5 Contacting Patton for Assistance....................................................................................................................... 34
A Compliance Information .................................................................................................................................. 37
B Specifications ................................................................................................................................................... 41
C Cabling ............................................................................................................................................................ 46
D Port Pin-outs .................................................................................................................................................... 49
E SmartNode 5480 and 5490 Series Factory Configuration ................................................................................ 53
F End User License Agreement ............................................................................................................................ 56
3
Table of Contents
Summary Table of Contents .............................................................................................................................. 3
Table of Contents .............................................................................................................................................. 4
List of Figures .................................................................................................................................................... 7
List of Tables ..................................................................................................................................................... 8
About This Guide .............................................................................................................................................. 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions ........................................................................................................................................................... 10
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................12
Typographical Conventions Used in this Document ............................................................................................ 12
General conventions .......................................................................................................................................12
1 General Information ......................................................................................................................................... 13
SmartNode 5480 and 5490 Series Overview..........................................................................................................14
SN5480 Series Model Codes ...........................................................................................................................15
SN5490 Series Model Codes ...........................................................................................................................15
CodesSmartNode 5480 and 5490 Series Rear Panels .............................................................................................16
SmartNode 5480 Rear Panel ...........................................................................................................................16
SmartNode 5490 Rear Panel ...........................................................................................................................17
SmartNode 5480 and 5490 Series Front Panels .....................................................................................................19
SmartNode 5480 Front Panel .........................................................................................................................19
SmartNode 5490 Front Panel .........................................................................................................................20
2 Applications Overview ...................................................................................................................................... 22
Introduction..........................................................................................................................................................23
Typical Application ...............................................................................................................................................23
3 SmartNode Installation..................................................................................................................................... 24
Planning the Installation........................................................................................................................................25
Site log ............................................................................................................................................................25
Network information ......................................................................................................................................25
Network Diagram ...........................................................................................................................................25
IP related information .....................................................................................................................................25
Software tools .................................................................................................................................................26
AC Power Mains .............................................................................................................................................26
Location and mounting requirements .............................................................................................................26
Installing the SmartNode.......................................................................................................................................26
Placing the SmartNode ...................................................................................................................................26
Installing cables
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables ......................................................27
Installation cable requirements for the DSL WAN cable (SN5490 only) ...................................................27
...............................................................................................................................................26
4
SmartNode 5480 & 5490 User Manual Table of Contents
Connecting the SmartNode’s DSL or Fiber port (SN5490 only) ...............................................................27
Connecting the power supply ....................................................................................................................28
Internal AC Power Supply ..................................................................................................................28
4 Initial Configuration......................................................................................................................................... 29
Introduction..........................................................................................................................................................30
1. Connecting the SmartNode to your Laptop PC ................................................................................................30
2. Configuring the Desired IP Address ..................................................................................................................31
Factory-default IP settings ...............................................................................................................................31
Login ..............................................................................................................................................................31
Changing the WAN IP address .......................................................................................................................31
3. Connecting the SmartNode to the Network......................................................................................................32
4. Loading the Configuration (optional)................................................................................................................33
Additional Information .........................................................................................................................................33
5 Contacting Patton for Assistance....................................................................................................................... 34
Introduction..........................................................................................................................................................35
Contact Information .............................................................................................................................................35
Patton support headquarters in the USA .........................................................................................................35
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................35
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................35
Warranty coverage ..........................................................................................................................................35
Out-of-warranty service .............................................................................................................................36
Returns for credit ......................................................................................................................................36
Return for credit policy .............................................................................................................................36
RMA numbers ................................................................................................................................................36
Shipping instructions ................................................................................................................................36
A Compliance Information .................................................................................................................................. 37
Compliance ...........................................................................................................................................................38
EMC ...............................................................................................................................................................38
Safety ..............................................................................................................................................................38
PSTN Regulatory ............................................................................................................................................38
FCC Part 68 (ACTA) Statement ...........................................................................................................................39
Industry Canada Notice ........................................................................................................................................39
CE Declaration of Conformity ..............................................................................................................................40
Authorized European Representative .....................................................................................................................40
B Specifications ................................................................................................................................................... 41
Data Connectivity .................................................................................................................................................42
Voice Processing (signaling dependent)
.................................................................................................................42
Fax and Modem Support.......................................................................................................................................42
Voice Signaling......................................................................................................................................................42
IP Services .............................................................................................................................................................43
Management .........................................................................................................................................................43
System...................................................................................................................................................................43
5
SmartNode 5480 & 5490 User Manual Table of Contents
Physical .................................................................................................................................................................43
WAN Daughter Card (if applicable)......................................................................................................................44
Identification of the SmartNode Devices via SNMP..............................................................................................45
C Cabling ............................................................................................................................................................ 46
Introduction..........................................................................................................................................................47
Console .................................................................................................................................................................47
Ethernet ................................................................................................................................................................48
D Port Pin-outs .................................................................................................................................................... 49
Introduction..........................................................................................................................................................50
Console Port..........................................................................................................................................................50
Ethernet ................................................................................................................................................................50
G.SHDSL Port......................................................................................................................................................51
EFM Port ..............................................................................................................................................................52
Fiber Port ..............................................................................................................................................................52
E SmartNode 5480 and 5490 Series Factory Configuration ................................................................................ 53
Introduction..........................................................................................................................................................54
F End User License Agreement ............................................................................................................................ 56
End User License Agreement .................................................................................................................................57
1. Definitions ..................................................................................................................................................57
2. Title ............................................................................................................................................................57
3. Term ...........................................................................................................................................................57
4. Grant of License ..........................................................................................................................................57
5. Warranty ....................................................................................................................................................57
6. Termination ................................................................................................................................................58
7. Other licenses .............................................................................................................................................58
8. SmartWare licenses .....................................................................................................................................58
6
List of Figures
1 SmartNode 5480 (left) and SmartNode 5490 (right) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 SN5480 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SN5490 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 SmartNode 5480 Series front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5 SN5490 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6 SN5480 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7 SN5490 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
8 SN5480/5490 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
9 SN5480/5490 Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
10 Connecting the SmartNode to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
12 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
13 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
14 Typical Ethernet straight-through cable diagram for 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
15 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 SmartNode 5480 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 SmartNode 5490 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4 SN5480 rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5 SN 5490 rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6 SN5480 Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
7 SN5490 Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
8 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
9 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
10 G.SHDSL Daughter Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
11 SmartNode Models and their Unique sysObjectID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
12 RJ45 socket 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
13 RJ45 socket 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
14 RJ-45 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
15 RJ-45 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
8
About This Guide
This guide describes the SmartNode 5480 and 5490 Series hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the avail- able Configuration Notes.
Audience
This guide is intended for the following users:
Operators
Installers
Maintenance technicians
Structure
This guide contains the following chapters and appendices:
Chapter 1 on page 13 provides information about SmartNode features and capabilities
Chapter 2 on page 22 contains an overview describing SmartNode operation and applications
Chapter 3 on page 24 provides hardware installation procedures
Chapter 4 on page 29 provides quick-start procedures for configuring the SmartNode
Chapter 5 on page 34 contains information on contacting Patton technical support for assistance
Appendix A on page 37 contains compliance information for the SmartNode
Appendix B on page 41 contains specifications for the SmartNodes
Appendix C on page 46 provides cable recommendations
Appendix D on page 49 describes the SmartNode’s ports and pin-outs
Appendix E on page 53 lists the factory configuration settings for the SmartNode 5480 and 5490 Series
Appendix F on page 56 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 5480 and 5490 Series
For best results, read the contents of this guide before you install the SmartNode.
9
SmartNode 5480 & 5490 User Manual
I
T
N
C
N
G
G
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. War ni ng s are intended to prevent safety hazards that could result in per­sonal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning.
1ote A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to important information.
MPORTAN
The alert symbol and CAUTION heading indicate a potential haz­ard. Strictly follow the instructions to avoid property damage.
CAUTIO
The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.
AUTIO
WARNIN
WARNIN
The alert symbol and WARNING heading indicate a potential safety hazard. Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric shock hazard. Strictly follow the warning instructions to avoid injury caused by electric shock.
10
SmartNode 5480 & 5490 User Manual
G
G G
Safety When Working with Electricity
Do not open the device when the power cord is connected. For systems
without a power switch and without an external power adapter, line volt-
WARNIN
ages are present within the device when the power cord is connected.
For devices with an external power adapter, the power adapter shall be a
listed Limited Power Source The mains outlet that is utilized to power the device shall be within 10 feet (3 meters) of the device, shall be easily accessible, and protected by a circuit breaker in compliance with local regu­latory requirements.
For AC powered devices, ensure that the power cable used meets all appli-
cable standards for the country in which it is to be installed.
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or socket) must have an earth ground.
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and mechanical serviceability.
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voice, etc. These are known as “hazardous network voltages” and to avoid electric shock use caution when working near these ports. When disconnecting cables for these ports, detach the far end connection first.
Do not work on the device or connect or disconnect cables during periods of
lightning activity
WARNIN
WARNIN
This device is NOT intended nor approved for connection to the PSTN. It is intended only for connection to customer premise equipment.
This device contains no user serviceable parts. This device can only be repaired by qualified service personnel.
In accordance with the requirements of council directive 2002/ 96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.
11
SmartNode 5480 & 5490 User Manual
N
Always follow ESD prevention procedures when removing and replacing cards.
CAUTIO
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chas­sis frame to safely channel unwanted ESD voltages to ground.
To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively. If no wrist strap is avail­able, ground yourself by touching the metal part of the chassis.
General Observations
Clean the case with a soft slightly moist anti-static cloth
Place the unit on a flat surface and ensure free air circulation
Avoid exposing the unit to direct sunlight and other heat sources
Protect the unit from moisture, vapors, and corrosive liquids
Typographical Conventions Used in this Document
This section describes the typographical conventions and terms used in this guide.
General Conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
Italicized Futura type Variables for which you supply values are in italic font Futura type Indicates the names of fields or windows. Garamond bold type Indicates the names of command buttons that execute an action. < > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ] Elements in square brackets are optional. {a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
screen
node The leading IP address or nodename of a SmartNode is substituted with node in
SN The leading SN on a command line represents the nodename of the SmartNode # An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec­tion heading. Clicking on the hyperlink jumps you to the reference. When you have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
in boldface italic font.
<C>, and so on.
by vertical bars ( | ) Terminal sessions and information the system displays are in screen font.
boldface italic font.
12
Chapter 1 General Information
Chapter contents
SmartNode 5480 and 5490 Series Overview..........................................................................................................14
SN5480 Series Model Codes ...........................................................................................................................15
SN5490 Series Model Codes ...........................................................................................................................15
CodesSmartNode 5480 and 5490 Series Rear Panels .............................................................................................16
SmartNode 5480 Rear Panel ...........................................................................................................................16
SmartNode 5490 Rear Panel ...........................................................................................................................17
SmartNode 5480 and 5490 Series Front Panels .....................................................................................................19
SmartNode 5480 Front Panel .........................................................................................................................19
SmartNode 5490 Front Panel .........................................................................................................................20
13
SmartNode 5480 & 5490 User Manual 1General Information
SmartNode 5480 and 5490 Series Overview
The SmartNode 5480 and 5490 Series Enterprise Session Border Router enables Universal SIP Trunking and provides a single Integrated Access Device with features like IP Routing, Redundancy, Security and a SIP regis­trar for survivability. In addition, the SN5480/5490 enables Transcoding between two networks to most opti­mally support the bandwidth requirements. It is an essential device to connect Enterprise IP telephony to cost­effective SIP Trunking through the limited WAN access bandwidth. The SN5480/5490 connects to the Enter­prise’s LAN to an Internet telephony service provider (ITSP), creating a single conduit for multimedia compo­nents including voice, video and data.
Figure 1. SmartNode 5480 (left) and SmartNode 5490 (right)
The SmartNode 5480 and 5490 Series Enterprise Session Border Router performs the following major func­tions:
Enterprise Session Border Router with Transcoding: Enables up to 64 transcoding sessions between codecs
Secure Enterprise: Enable VPN, NAT/NAPT, Access Control Lists with Downstream QoS to ensure the
most efficient use of your bandwidth
IP Routing: RIP v1/v2, VRRP, policy based routing, loopback interface
Universal Interface support for WAN: Support for G.SHDSL, PRI, EFM, Fiber and Gigabit Ethernet
interfaces for your WAN needs
VPN Tunnels: Standard IPsec with AH and ESP ensures maximum protection when traversing unsecured
networks
Configurable Security Profiles: Built-in IP address and IP port filtering, ACLs and DoS attack detection
creates a comprehensive security environment.
SmartNode 5480 and 5490 Series Overview 14
SmartNode 5480 & 5490 User Manual 1General Information
SN5480 Series Model Codes
The SmartNode 5480 Series consists of several models. They differ in the number of transcoding sessions they can support. All models come equipped with two 10/100/1000 Base-T Ethernet ports.
Table 2. SmartNode 5480 Models
Model Transcoding Sessions
SN5480/0P/EUI N/A SN5480/16P/EUI 16 SN5480/32P/EUI 32 SN5480/64P/EUI 64
SN5490 Series Model Codes
The SmartNode 5490 Series consists of several models. They differ in the number of transcoding sessions they can support and G.SHDSL, X.21, EFM or Fiber SFP options. All models come equipped with two 10/100/1000 Base-T Ethernet ports.
Table 3. SmartNode 5490 Models
Model
SN5490/32P2GS/EUI 32
SN5490/32PF/EUI 32 -
SN5490/32PD/EUI 32 -
SN5490/32P2G/EUI 32 -
SN5490/32P4G/EUI 32 -
SN5490/64P2GS/EUI 64
SN5490/64P2G/EUI 64 -
SN5490/64P4G/EUI 64 -
SN5490/64PF/EUI 64 -
Transcoding
Sessions
G.SHDSL
Port
9
9
X.21
- - - -
EFM 2
Pair
EFM 4
Pair
Fiber SFP
- - 9
9 - - -
9 - -
- - 9 -
- - - -
- 9 - -
- - 9 -
- - - 9
SmartNode 5480 and 5490 Series Overview 15
SmartNode 5480 & 5490 User Manual 1General Information
CodesSmartNode 5480 and 5490 Series Rear Panels
SmartNode 5480 Rear Panel
The SmartNode 5480 Series rear panel ports are described in Ta bl e 4 .
Figure 2. SN5480 rear panel
Table 4. SN5480 rear panel ports
Port Description
WAN ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see Figure 2), connects the unit to an Ethernet
WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported.
LAN ETH 0/1 Auto-MDX Gigabit-Ethernet port, RJ-45 (see Figure 2), connect the unit to an Ethernet
LAN (for example, a PC, printer, or wireless bridge). Note: Only full duplex modes are supported.
Console Used for service and maintenance, the Console port (see Figure 2), an RS-232 RJ-45
connector, connects the product to a serial terminal such as a PC or ASCII terminal (also called a dumb terminal).
12V DC, 1.0A Electricity supply socket. (See Figure 2.) Reset The reset button (see Figure 2) has three functions:
Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the Reset button to restart the unit with the current startup configuration.
Restart the unit with factory default configuration—Press the Reset button for
5 seconds until the Power LED (see unit with factory default configuration.
Figure 4 on page 19) starts blinking to restart the
Restart the unit in bootloader mode (to be used only by trained SmartNode techni-
cians)—Starting with the unit powered off, press and hold the Reset button as you apply power to the unit. Release the Reset button when the Power LED starts blink­ing so the unit will enter bootloader mode.
CodesSmartNode 5480 and 5490 Series Rear Panels 16
SmartNode 5480 & 5490 User Manual 1General Information
SmartNode 5490 Rear Panel
The SmartNode 5480 Series rear panel ports are described in Ta bl e 5 .
Figure 3. SN5490 rear panel
Table 5. SN 5490 rear panel ports
Port Description
WAN ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see Figure 2), connects the unit to an Ethernet
WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported.
LAN ETH 0/1 Auto-MDX Gigabit-Ethernet port, RJ-45 (see Figure 2), connect the unit to an Ethernet
LAN (for example, a PC, printer, or wireless bridge). Note: Only full duplex modes are supported.
CodesSmartNode 5480 and 5490 Series Rear Panels 17
SmartNode 5480 & 5490 User Manual 1General Information
Table 5. SN 5490 rear panel ports
Port Description
Expansion port G.SHDSL, ADSL,
EFM, X.21 or SFP
The G.SHDSL, ADSL, EFM, X.21 or SFP LEDs are located on either side of the DSL port. ACT (when lit or blinking) shows Activity, and LINK (when lit) shows that the DSL port is connected.
1ote
Console Used for service and maintenance, the Console port (see Figure 2), an RS-232 RJ-45
connector, connects the product to a serial terminal such as a PC or ASCII terminal (also called a dumb terminal).
12V DC, 1.0A Electricity supply socket. (See Figure 2.) Reset The reset button (see Figure 2) has three functions:
EFM Link Light is Different:
There are two colors in the Link light on the EFM Daughterboard. Red and Green, the Green will be showing anytime ANY Link is up and traf­fic can flow. The Red Link will then blink to signify specific pairs that are training/not up. (Please note that if the device is configured to use less than available pairs the non-provisioned link will not be reported as down.
Link (Green)OFF: All pairs are DOWN, and traffic will not flow Link (Green) ON: At least on pair is UP, and traffic will flow Link (Red): This LED will blink with a rotating pattern to indicate ports
which are still DOWN. 1 BLINK - Pair 1 2 BLINKS - Pair 2 3 BLINKS - Pair 3 4 BLINKS - Pair 4
Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the Reset button to restart the unit with the current startup configuration.
Restart the unit with factory default configuration—Press the Reset button for
5 seconds until the Power LED (see unit with factory default configuration.
Figure 4 on page 19) starts blinking to restart the
Restart the unit in bootloader mode (to be used only by trained SmartNode techni-
cians)—Starting with the unit powered off, press and hold the Reset button as you apply power to the unit. Release the Reset button when the Power LED starts blink­ing so the unit will enter bootloader mode.
CodesSmartNode 5480 and 5490 Series Rear Panels 18
SmartNode 5480 & 5490 User Manual 1General Information
SmartNode 5480 and 5490 Series Front Panels
SmartNode 5480 Front Panel
Figure 4 shows SmartNode 5480 Series front panel LEDs, the LED definitions are listed in Ta bl e 6 .
Figure 4. SmartNode 5480 Series front panel
Table 6. SN5480 Front panel LEDs
LED Description
1ote If an error occurs, all LEDs will flash once per second.
Power When lit, indicates power is applied. Run When lit, the unit is in normal operation. Flashes once per second during
boot (startup).
SmartNode 5480 and 5490 Series Front Panels 19
SmartNode 5480 & 5490 User Manual 1General Information
Table 6. SN5480 Front panel LEDs
LED Description
VoIP Link
On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or, in
the case of direct routing, has at least one active VoIP connection.
Off indicates the unit is not configured or registered, or has no active direct-
routed VoIP connection.
Flashing green indicates that the unit is attempting to register or has failed
to register.
Ethernet Link
Ethernet Speed 10/100
On when the Ethernet connection on the corresponding port has a
link indication.
When the Ethernet Link LED is on, then:
On when the Ethernet is connected to a 100Mb network.
Off when the Ethernet is connected to a 10Mb network.
Ethernet Speed 1000
Ethernet Activity
On when the Ethernet is connected to a 1000Mb network.
Flashes when data is received or transmitted at the corresponding Ethernet port.
SmartNode 5490 Front Panel
Figure 5 shows SmartNode 5480 Series front panel LEDs, the LED definitions are listed in Ta bl e 7 .
Figure 5. SN5490 rear panel
SmartNode 5480 and 5490 Series Front Panels 20
SmartNode 5480 & 5490 User Manual 1General Information
Table 7. SN5490 Front panel LEDs
LED Description
1ote If an error occurs, all LEDs will flash once per second.
Power When lit, indicates power is applied. Run When lit, the unit is in normal operation. Flashes once per second during
boot (startup).
VoIP Link
On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or, in
the case of direct routing, has at least one active VoIP connection.
Off indicates the unit is not configured or registered, or has no active direct-
routed VoIP connection.
Flashing green indicates that the unit is attempting to register or has failed
to register.
Ethernet Link
Ethernet Speed 10/100
On when the Ethernet connection on the corresponding port has a
link indication.
When the Ethernet Link LED is on, then:
On when the Ethernet is connected to a 100Mb network.
Off when the Ethernet is connected to a 10Mb network.
Ethernet Speed 1000
Ethernet Activity G.SHDSL ACT
(Rear panel - SN5490)
Expansion LINK
(Rear panel - SN5490)
*G.SHDSL, ADSL, SFP or X.21
On when the Ethernet is connected to a 1000Mb network.
Flashes when data is received or transmitted at the corresponding Ethernet port.
Flashes when data is received or transmitted
Off = No activity
On when the connection on the corresponding port has a link indication.
Off = No connection
SmartNode 5480 and 5490 Series Front Panels 21
Chapter 2 Applications Overview
Chapter contents
Introduction .........................................................................................................................................................23
Typical Application ..............................................................................................................................................23
22
SmartNode 5480 & 5490 User Manual 2Applications Overview
Introduction
Patton’s SmartNode VoIP Enterprise Session Border Routers deliver the features you need for advanced multi­service voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP and data networks. This chapter describes typ­ical applications for which this SmartNode is uniquely suited.
1ote Detailed configuration information for SmartNode applications can be
found online at www.patton.com/smartnode.
Typical Application
The SN5480/5490 enables Universal SIP Trunking and provides a single Integrated Access Device with fea­tures like IP Routing, Redundancy, Security and a SIP registrar for survivability.
In addition, the SN5480/5490 enables Transcoding between two networks to most optimally support the bandwidth requirements. E.g. The internal of the network (LAN) could function on G.711 and the WAN side could then be on G.729 enabled by transcoding.
By using two SN5480/5490 with VRRP enabled an Enterprise could connect to two ITSP and provide for failover incase the primary SIP provider trunk has a problem.
Figure 6. SN5480 typical application
Figure 7. SN5490 typical application
Introduction 23
Chapter 3 SmartNode Installation
Chapter contents
Planning the Installation........................................................................................................................................25
Site Log ...........................................................................................................................................................25
Network Information ......................................................................................................................................25
Network Diagram ...........................................................................................................................................25
IP Related Information ...................................................................................................................................25
Software Tools ................................................................................................................................................26
AC Power Mains .............................................................................................................................................26
Location and Mounting Requirements ...........................................................................................................26
Installing the SmartNode.......................................................................................................................................26
Placing the SmartNode ...................................................................................................................................26
Installing Cables ..............................................................................................................................................26
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables ......................................................27
Installation cable requirements for the DSL WAN cable (SN5490 only) ...................................................27
Connecting the SmartNode’s DSL or Fiber port (SN5490 only) ...............................................................27
Connecting the power supply ....................................................................................................................28
24
SmartNode 5480 & 5490 User Manual 3SmartNode Installation
Planning the Installation
Before installing the SmartNode, the following tasks should be completed:
Create a network diagram (see section “Network information” on page 25)
Gather IP related information (see section “IP related information” on page 25 for more information)
Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on
page 26)
Verify power source reliability (see section “Connecting the power supply” on page 28).
After you have finished preparing for SmartNode installation, go to section “Installing the SmartNode” on page 26 to install the device.
Site Log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in Ta bl e 8 .
Table 8. Sample site log entries
Entry Description
Installation Make a copy of the installation checklist and insert it into the site log
Upgrades and mainte­nance
Configuration changes Record all changes and the reasons for them
Maintenance Schedules, requirements, and procedures performed
Comments Notes, and problems
Software Changes and updates to SmartWare software
Use the site log to record ongoing maintenance and expansion history
Network Information
Network connection considerations that you should take into account for planning are provided for several types of network interfaces are described in the following sections.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony components.
IP Related Information
Before you can set up the basic IP connectivity for your SmartNode, you should have the following informa­tion:
IP addresses used for Ethernet LAN and WAN ports
Subnet mask used for Ethernet LAN and WAN ports
Planning the Installation 25
SmartNode 5480 & 5490 User Manual 3SmartNode Installation
G
IP addresses of central H.323 gatekeeper (if used)
IP addresses and/or URL of SIP servers or Internet telephony services (if used)
Login and password for PPPoE
Access
Login and password for SIP or H.323 based telephony services
IP addresses of central TFTP server used for configuration upload and download (optional)
Software Tools
You will need a PC (or equivalent) with Windows Telnet or a program such as Ter a Ter m Pr o We b to configure the software on your SmartNode.
AC Power Mains
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails. Refer to “Connecting the power supply” on page 28.
Location and Mounting Requirements
The SmartNode is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.
1ote Under the rack mount option, the chassis can be equipped with rack mount
ears that allow for use in a 19” rack.
Installing the SmartNode
SmartNode hardware installation consists of the following:
Placing the device at the desired installation location (see section “Placing the SmartNode” on page 26)
Connecting the interface and power cables (see section “Installing cables”)
When you finish installing the SmartNode, go to chapter 4, “Initial Configuration” on page 29.
Placing the SmartNode
Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should be installed in a dry environment with sufficient space to allow air circulation for cooling.
1ote For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,
and rear of the unit.
Installing Cables
Do not work on the system or connect or disconnect cables during periods of lightning activity.
WARNIN
Installing the SmartNode 26
SmartNode 5480 & 5490 User Manual 3SmartNode Installation
N
Connect the cables in the following order:
The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt­age, current, anticipated temperature, flammability, and
CAUTIO
mechanical serviceability.
1. Connect the 10/100/1000Base-T Ethernet LAN and WAN (see section “Connecting the
10/100/1000Base-T Ethernet LAN and WAN cables” on page 27)
2. If applicable, connect the DSL WAN port (see section “Installation cable requirements for the DSL WAN
cable (SN5490 only)” on page 27)
3. Connect the power mains cable (see section “Connecting the power supply” on page 28)
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables
The SmartNode has automatic MDX (auto-crossover) detection and configuration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through or cross-over wired cable.
1. Connect to the subscriber port of the broadband access modem (DSL, cable, WLL) to ETH 0/0.
1ote The SmartNode Ethernet ports operate in Full Duplex mode only. Do not
connect to Half Duplex ports. For best results, use auto-negotiation. Auto negotiation is mandatory when using 1000BaseT (Gigabit) Ethernet.
2. Connect port ETH 0/1 to your LAN.
For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 46 and Appendix
D, “Port Pin-outs” on page 49.
Installation cable requirements for the DSL WAN cable (SN5490 only)
The SmartNode Model 5490 comes with a universal option for a G.SHDSL, ADSL or EFM interface. Use a straight-through RJ-11 cable to connect the G.SHDSL port.
Connecting the SmartNode’s DSL or Fiber port (SN5490 only)
The SmartNode Model 5490 comes with an option for a SFP for Fiber WAN module. For details about the tested and compatible SFP modules please refer to http://www.patton.com/products/sfpmodules.asp.
Installing the SmartNode 27
SmartNode 5480 & 5490 User Manual 3SmartNode Installation
W
G
SN5480 model shown
Connecting the power supply
The 5400 has the option of an internal or external Internal AC Power Supply, see Figure 8.
Internal AC Power Supply.
Do not connect power to the AC Mains at this time.
There are no user-serviceable parts in the power supply sec
ARNIN
tion of the Model 5400. Contact Patton Electronics Technical support at (301)975-1007, via our web site at http://www.patton.com, or by e-mail at support@patton.com, for more information.
The internal power supply automatically adjusts to accept an
input voltage from 100 to 240 VAC (50/60 Hz). Verify that the proper voltage is present before plugging the power cord into the receptacle. Failure to do so could result in equipment damage.
1. Insert the female end of the AC power to the mains port.
+
12V, 1.25A
ACT
Power
(~120–240V, 50/60 Hz, 1A)
(SN5490 only)
*DSL port
10/100/1000Base-T port
LINK
ETH 0/0
ETH 0/1
10/100/1000Base-T port
RESET button
E
T
H
0
/1
E
T
RS-232 port
H
0
/0
Console
C
o n
Reset
s
o l
e
R
S
­2
3
2
Figure 8. SN5480/5490 rear panel
2. Verify that the AC power cord included with your SmartNode is compatible with local standards. If it is not, refer to “Contacting Patton for Assistance” on page 34 to find out how to replace it with a compatible power cord.
3. Connect the male end of the AC power cord to an appropriate AC power outlet.
SmartNode 5480
Enterprise Session Border Router
Power
4. Verify that the green Power LED is lit (see Figure 9).
Installing the SmartNode 28
Figure 9. SN5480/5490 Power LED
Chapter 4 Initial Configuration
Chapter contents
Introduction..........................................................................................................................................................30
1. Connecting the SmartNode to Your Laptop PC ................................................................................................30
2. Configuring the Desired IP Address ..................................................................................................................31
Factory-default IP Settings ..............................................................................................................................31
Login ..............................................................................................................................................................31
Changing the WAN IP Address ......................................................................................................................31
3. Connecting the SmartNode to the Network......................................................................................................32
4. Loading the Configuration (optional)................................................................................................................33
Additional Information .........................................................................................................................................33
29
SmartNode 5480 & 5490 User Manual 4Initial Configuration
N
Introduction
This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps:
1ote If you haven’t already installed the SmartNode, refer to chapter 3,
“SmartNode Installation” on page 24.
Connecting the SmartNode to your laptop PC
Configuring the desired IP address
Connecting the SmartNode to the network
Loading the configuration (optional)
1. Connecting the SmartNode to Your Laptop PC
First the SmartNode must be connected to the mains power supply with the power cable. Wait until the Power LED stops blinking and stays lit constantly. Now the SmartNode is ready.
The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt­age, current, anticipated temperature, flammability, and
CAUTIO
mechanical serviceability.
The SmartNode 5480 and 5490 Series is equipped with Auto-MDX Ethernet ports, so you can use straight­through cables for host or hub/switch connections (see Figure 10).
+
1 2 V
, 1
ACT
.
2 5
A
LINK
E T
H
0 / 1
E
T H
0 /
0
C o
n s
Reset
o l
e
R S
­2 3
2
LAN (connect to ETH 0/1)
Laptop PC
Ethernet
Figure 10. Connecting the SmartNode to your laptop PC
The SmartNode comes with a built-in DHCP server to simplify configuration. Therefore, to automatically configure the PC for IP connectivity to the SmartNode, the laptop PC must be configured for DHCP. The SmartNode will provide the PC with an IP address. You can check the connection to the SmartNode by execut­ing the ping command from the PC command window as follows:
ping 192.168.1.1
Introduction 30
SmartNode 5480 & 5490 User Manual 4Initial Configuration
2. Configuring the Desired IP Address
Factory-default IP Settings
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Ta b le 9 . Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
Table 9. Factory default IP address and network mask configuration
IP Address Network Mask
WAN interface Ethernet 0 (ETH 0/0) DHCP DHCP LAN interface Ethernet 1 (ETH 0/1) 192.168.1.1 255.255.255.0 DHCP address range 192.168.1.10–192.168.1.99 255.255.255.0
If these addresses match with those of your network, go to section “3. Connecting the SmartNode to the Net-
work” on page 32. Otherwise, refer to the following sections to change the addresses and network masks.
Login
To access the SmartNode, start the Telnet application. Type the default IP address for the SmartNode into the address field: 192.168.1.1. Accessing your SmartNode via a Telnet session displays the login screen. Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt.
login:administrator password: <Enter>
192.168.1.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line prompt. With the commands enable and configure you enter the configuration mode.
192.168.1.1>enable
192.168.1.1#configure
192.168.1.1(cfg)#
Changing the WAN IP Address
Select the context IP mode to configure an IP interface.
192.168.1.1(cfg)#context ip router
192.168.1.1(ctx-ip)[router]#
2. Configuring the Desired IP Address 31
SmartNode 5480 & 5490 User Manual 4Initial Configuration
N
Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set this the IP address given to you by your network provider).
192.168.1.1(ctx-ip)[router]#interface WAN
192.168.1.1(if-ip)[WAN]#ipaddress 172.16.1.99 255.255.255.0
2002-10-29T00:09:40 : LOGINFO : Link down on interface WAN. 2002-10-29T00:09:40 : LOGINFO : Link up on interface WAN.
172.16.1.99(if-ip)[WAN]#
Copy this modified configuration to your new start-up configuration. This will store your changes in non-vol­atile memory. Upon the next start-up the system will initialize itself using the modified configuration.
172.16.1.99(if-ip)[WAN]#copy running-config startup-config
172.16.1.99(if-ip)[WAN]#
The SmartNode can now be connected to your network.
3. Connecting the SmartNode to the Network
In general, the SmartNode will connect to the network via the WAN (ETH 0 /0) port. This enables the Smart­Node to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode 5480 and 5490 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through or crossover cables for host or hub/switch connections (see Figure 11).
The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt­age, current, anticipated temperature, flammability, and
CAUTIO
mechanical serviceability.
+
12V, 1.25A
A C
T
L I N
K
LAN
LAN (ETH 0/1)
E T H
0 / 1
E T
H
0 / 0
C o
n
Reset
s
o l e
R S
­2 3 2
WAN (ETH 0/0)
Straight-through wired or crossover cable
Network
Figure 11. Connecting the SmartNode to the network
You can check the connection with the ping command from the SmartNode to another host on the network.
172.16.1.99(if-ip)[WAN]#ping <IP Address of the host>
1ote If the WAN address is not set to DHCP, to ping a device outside your local
LAN you must first configure the default gateway. (For information on con­figuring the default gateway, refer to section “Set IP addresses” in Appendix C, “Command Summary” of the SmartNode Series SmartWare Software Con- figuration Guide.)
3. Connecting the SmartNode to the Network 32
SmartNode 5480 & 5490 User Manual 4Initial Configuration
I
T
4. Loading the Configuration (optional)
Patton provides a collection of configuration templates on the support page at www.patton.com/smartnode— one of which may be similar enough to your application that you can use it to speed up configuring the Smart­Node. Simply download the configuration note that matches your application to your PC. Adapt the configu­ration as described in the configuration note to your network (remember to modify the IP address) and copy the modified configuration to a TFTP server. The SmartNode can now load its configuration from this server.
1ote If your application is unique and not covered by any of Patton’s configura-
tion templates, you can manually configure the SmartNode instead of load­ing a configuration file template. In that case, refer to the SmartNode Series SmartWare Software Configuration Guide for information on configuring the SmartNode device.
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration named SN.cfg in the root directory of the TFTP server.
172.16.1.99(if-ip)[WAN]#copy tftp://172.16.1.11/SN.cfg startup-config
Download...100%
172.16.1.99(if-ip)[WAN]#
After the SmartNode has been rebooted the new startup configuration will be activated.
When you issue the reload command, the SmartNode will ask if you want to copy the running configuration to the startup con­figuration. Since you just downloaded a configuration file to the
MPORTAN
startup configuration you must answer this question with NO. Otherwise, the downloaded configuration will be overwritten and lost!
172.16.1.99(if-ip)[WAN]#reload
Running configuration has been changed. Do you want to copy the 'running-config' to the 'startup-config'? Press 'yes' to store, 'no' to drop changes : no Press 'yes' to restart, 'no' to cancel : yes The system is going down
Additional Information
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the SmartNode Series SmartWare Software Configuration Guide available online at www.patton.com/ manuals.
4. Loading the Configuration (optional) 33
Chapter 5 Contacting Patton for Assistance
Chapter contents
Introduction..........................................................................................................................................................35
Contact Information .............................................................................................................................................35
Patton Support Headquarters in the USA .......................................................................................................35
Alternate Patton Support for Europe, Middle East, and Africa (EMEA) .........................................................35
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................35
Warranty Coverage .........................................................................................................................................35
Out-of-warranty service .............................................................................................................................36
Returns for credit ......................................................................................................................................36
Return for credit policy .............................................................................................................................36
RMA Numbers ...............................................................................................................................................36
Shipping instructions ................................................................................................................................36
34
SmartNode 5480 & 5490 User Manual 5Contacting Patton for Assistance
Introduction
This chapter contains the following information:
“Contact Information”—describes how to contact Patton technical support for assistance.
“Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
warranty and obtaining a return merchandise authorization (RMA).
Contact Information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
Patton Support Headquarters in the USA
Online support: available at www.patton.com
E-mail support: e-mail sent to support@patton.com will be answered within 1 business day
Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
Fax: +1 (301) 869-9293
Alternate Patton Support for Europe, Middle East, and Africa (EMEA)
Online support: available at www.patton-inalp.com
E-mail support: e-mail sent to support@patton-inalp.com will be answered within 1 business day
Telephone support: standard telephone support is available five days a week—from 9:00 am to
5:30 pm MET (0800 to 1630 UTC/GMT)—by calling +41 (0)31 985 25 55
Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship­ment. All of our products are backed by a comprehensive warranty program.
1ote If you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more con­venient for you to work with your local reseller to obtain a replacement. Patton services our products no matter how you acquired them.
Warranty Coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod­uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work­manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or unauthorized modification.
Introduction 35
SmartNode 5480 & 5490 User Manual 5Contacting Patton for Assistance
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro­phes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.
Return for credit policy
Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
Over 60 days: Products will be accepted for repairs only.
RMA Numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
Completing a request on the RMA Request page in the Support section at www.patton.com
By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs) 36
Appendix A Compliance Information
Chapter contents
Compliance ..........................................................................................................................................................38
EMC ...............................................................................................................................................................38
Safety ..............................................................................................................................................................38
PSTN Regulatory ............................................................................................................................................38
FCC Part 68 (ACTA) Statement ..........................................................................................................................39
Industry Canada Notice .......................................................................................................................................39
CE Declaration of Conformity .............................................................................................................................40
Authorized European Representative ....................................................................................................................40
37
SmartNode 5480 & 5490 User Manual ACompliance Information
Compliance
EMC
EN55022, Class A
EN55024
Safety
IEC/EN60950-1, 2nd edition
PSTN Regulatory
ACTA (Part 68)
IC CS-03
AS/ACIF S016:2001
AS/ACIF S038:2001
ETSI TBR 12, TBR 12/A1 & TBR 13
TBR 4
TNA 117: 1992
TNA 134: 1997
PTC 220
Compliance 38
SmartNode 5480 & 5490 User Manual ACompliance Information
FCC Part 68 (ACTA) Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The method used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company. If the equipment is causing harm to the telephone network, the telephone company may request that you dis­connect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
Industry Canada Notice
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that regis­tration was performed based on a Declaration of Conformity indicating that Industry Canada technical speci­fications were met. It does not imply that Industry Canada approved the equipment.
This Declaration of Conformity means that the equipment meets certain telecommunications network protec­tive, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be con­nected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above condition may not prevent degradation of service in some situations. Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment mal­functions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the ground connections of the power utility, telephone lines and internal metallic water pipe system, are connected together. This protection may be particularly important in rural areas.
FCC Part 68 (ACTA) Statement 39
SmartNode 5480 & 5490 User Manual ACompliance Information
CE Declaration of Conformity
Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other rele­vant provisions of Directive 2004/108/EC relating to electromagnetic compatibility, Directive 2006/95/EC relating to electrical equipment designed for use within certain voltage limits and Directive 2011/65/EC relat­ing to RoHS compliance. The Declaration of Conformity may be obtained from Patton Electronics, Inc at
www.patton.com/certifications.
The safety advice in the documentation accompanying this device shall be obeyed. The conformity to the above directive is indicated by CE mark on the device.
Authorized European Representative
D R M Green
European Compliance Services Limited.
Greyfriars Court
Paradise Square
Oxford, OX1 1BE, UK
CE Declaration of Conformity 40
Appendix B Specifications
Chapter contents
Data Connectivity .................................................................................................................................................42
Voice Processing (signaling dependent) .................................................................................................................42
Fax and Modem Support.......................................................................................................................................42
Voice Signaling......................................................................................................................................................42
IP Services .............................................................................................................................................................43
Management .........................................................................................................................................................43
System...................................................................................................................................................................43
Physical .................................................................................................................................................................43
WAN Daughter Card (if applicable)......................................................................................................................44
Identification of the SmartNode Devices via SNMP..............................................................................................45
41
SmartNode 5480 & 5490 User Manual BSpecifications
Data Connectivity
Two 10/100/1000Base-Tx Gigabit Ethernet ports
All ports full duplex, autosensing, auto-MDX
Voice Processing (signaling dependent)
Up to 128 full-duplex channels with Voice CODECS:
G.711 A-Law/µ-Law (64 kbps)
G.726 (ADPCM 16, 24, 32, 40 kbps)
G.723.1 (5.3 or 6.3 kbps)
G.729ab (8 kbps)
Transparent ISDN data
G.168 echo cancellation (128 ms)
Up to 120 simultaneous voice or T.38 fax calls
DTMF detection and generation
Carrier tone detection and generation
Silence suppression and comfort noise
Adaptive and configurable dejitter buffer
Configurable tones (dial, ringing, busy)
Configurable transmit packet length
RTP/RTCP (RFC 1889)
Fax and Modem Support
Automatic fax and modem detection
Codec fallback for modem-bypass
T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k)
G.711 Fax-Bypass
Voice Signaling
SIPv2
H.323v4
MGCP/IUA
SIP call transfer, redirect
Overlap or en-bloc dialing
DTMF in-band, out-of-band
Data Connectivity 42
SmartNode 5480 & 5490 User Manual BSpecifications
Configurable progress tones
IP Services
IPv4 router; RIPv1, v2 (RFC 1058 and 2453)
Programmable static routes
ICMP redirect (RFC 792); Packet fragmentation
DiffServe/ToS set or queue per header bits
Packet Policing discards excess traffic
802.1p VLAN tagging
IPSEC AH & ESP Modes
Manual Key; IKE
AES/DES/3DES Encryption
Management
Web-based G U I
Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully documented
HTTP web management and firmware loading
TFTP configuration & firmware loading
SNMP v1 agent (MIB II and private MIB)
Built-in diagnostic tools (trace, debug)
Secure Auto-provisioning
System
CPU Motorola MPC8360 series operating at 400 MHz
Memory:
256 Mbytes RAM (DDR, 266MHz)
32 Mbytes Flash
Physical
Dimensions: 11.9W x 1.71H x 7.16D inch (302W x 44H x 182mm)
We ig ht: <21 oz. (<600g)
Power Consumption: < 16W
Operating temperature: 32–104°F (0–40°C)
Operating humidity: up to 90%, non condensing
IP Services 43
SmartNode 5480 & 5490 User Manual BSpecifications
WAN Daughter Card (if applicable)
Table 10. G.SHDSL Daughter Card Specifications
Factor Specs
DSL • ITU-T G.991.2 (and Amendment 2)
• ITU-T G.991.2, Annex A, B, F, G
• Upgradable to ITU-T G.SHDSL.BIS—Annex F and G
• G.991.2 2/4 (1/2 pair) operation
• G.994.1 (G.hs) (per G.991.2)
• ITU-T G.991.2 Section E.9 (TPS-TC for ATM transport)
•ITU-T EFM
DSL Connection RJ-11/12 (2-wire) Management • I.610 OAM F4/F5
• Management interfaces: GUI and Telnet
• Software upgrade: GUI and TFTP
ATM Support • Classical IPoA (RFC 1577/2225)
• PPPoE Client (over ATM) (RFC 2516)
• IPoA (RFC 2684/1483)
• ATM AAL5 encapsulation
•Max. 8 PVCs
• User selectable VC MUX and LLC MUX (default)
• Configurable auto-connection
• ATM QoS: UBR (default), CBR, and VBR-rt, VBR-nrt, UBR: per VC queuing
• Auto-configuration: TR-037 & ILMI 4.0
Interworking/Interoperability • G.SHDSL Interoperability:
- Alcatel
- NEC
- Lucent Anymedia
- Lucent Stinger
• BRAS Interoperability:
- Cisco
- Redback
Fiber • 100Mbps and 1000Mbps Fiber SFP
(For a list of test SFP modules, please refer to http://
www.patton.com/products/sfpmodules.asp)
WAN Daughter Card (if applicable) 44
SmartNode 5480 & 5490 User Manual BSpecifications
NT
Identification of the SmartNode Devices via SNMP
All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see Ta bl e 1 1 ).
Table 11. SmartNode Models and their Unique sysObjectID
SmartNode Model SysObjectID
SN5480/32P .iso.org.dod.internet.private.enterprises.patton.products.sn4970.1
1.3.6.1.4.1.1768.100.4.24.1
SN5480/64P .iso.org.dod.internet.private.enterprises.patton.products.sn4970.2
1.3.6.1.4.1.1768.100.4.24.2
SN5490/32P2GS .iso.org.dod.internet.private.enterprises.patton.products.sn4970.3
1.3.6.1.4.1.1768.100.4.24.3
SN5490/64P2GS .iso.org.dod.internet.private.enterprises.patton.products.sn4970.4
1.3.6.1.4.1.1768.100.4.24.4
According to Ta bl e 1 1, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart- Node 5480/32P/EUI device reads out a numeric OID of 1.3.6.1.4.1.1768.100.4.24.1. The mapping of the sysObjectID to each of the SmartNode model is realized with the SmartNode product identification MIB.
IMPORTA
The SNMP agent running in SmartWare is SNMP version 1 (SNMPv1) compliant. SNMP version 2 (SNMPv2) and SNMP version 3 (SNMPv3) are not currently supported.
Identification of the SmartNode Devices via SNMP 45
Appendix C Cabling
Chapter contents
Introduction..........................................................................................................................................................47
Console .................................................................................................................................................................47
Ethernet ................................................................................................................................................................48
46
SmartNode 5480 & 5490 User Manual CCabling
N
Introduction
This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products.
Console
The SmartNode can be connected to a serial terminal over its serial console port, as depicted in Figure 12.
The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt­age, current, anticipated temperature, flammability, and
CAUTIO
mechanical serviceability.
– +
12V
, 1.25A
A
C T
L
IN
K
1ote
E
T
H
0/1
Serial Terminal
Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with
each SmartNode 5400 Series device
Figure 12. Connecting a serial terminal
See section “Console Port” on page 50 for console port pin-outs.
E
TH
0/0
C
on
Reset
so
le
R
S
-2 32
Introduction 47
SmartNode 5480 & 5490 User Manual CCabling
N
Ethernet
Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN5480/5490 are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices.
The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt­age, current, anticipated temperature, flammability, and mechanical serviceability.
L
IN
K
E
T
H 0
/1
E T
H
0/0
C
on
Reset
sole
R
S
-23 2
Hub
– +
CAUTIO
12
V, 1
A
C
.25A
T
Straight-through cable
RJ-45, male
1 2 3 6
RJ-45, male
1 2 3 6
Note: Other pins are not used.
Figure 13. Typical Ethernet straight-through cable diagram for 10/100Base-T
3 4 5 6 7 8
3 4 5 6 7 8
Figure 14. Typical Ethernet straight-through cable diagram for 1000Base-T
Ethernet 48
Appendix D Port Pin-outs
Chapter contents
Introduction .........................................................................................................................................................50
Console Port .........................................................................................................................................................50
Ethernet ...............................................................................................................................................................50
G.SHDSL Port .....................................................................................................................................................51
EFM Port .............................................................................................................................................................52
Fiber Port .............................................................................................................................................................52
49
SmartNode 5480 & 5490 User Manual DPort Pin-outs
Introduction
This section provides pin-out information for the ports of the SmartNode.
Console Port
Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control
8–RTS (N/C) 7–CTS (N/C)
6–TD
5–RD
4–SG
3–DTR
2–CD (N/C)
1–DSR
12345678
Pins 1 & 3 are
connected together
1ote
Ethernet
1ote Pins not listed are not used.
Figure 15. EIA-561 (RJ-45 8-pin) port
N/C means no internal electrical connection.
Table 12. RJ45 socket 10/100Base-T
Pin Signal
1 TX+ 2 TX­3 RX+ 6 RX-
Introduction 50
SmartNode 5480 & 5490 User Manual DPort Pin-outs
Table 13. RJ45 socket 1000Base-T
Pin Signal
1 TRD0+ 2 TRD0­3 TRD1+ 6 TRD1­4 TRD2+ 5 TRD2­7 TRD3+ 8 TRD3-
G.SHDSL Port
Table 14. RJ-45 connector
Pin Signal
1 No connection 2 No connection 3 Tip 2 4 Tip 1 5 Ring 1 6 Ring 2 7 No connection 8 No connection
G.SHDSL Port 51
SmartNode 5480 & 5490 User Manual DPort Pin-outs
EFM Port
Table 15. RJ-45 connector
Pin Signal Pair
1 Tip 1 2 Ring 1 3 Tip 2 4 Ring 0 5 Tip 0 6 Ring 2 7 Tip 3 8 Ring 3
Fiber Port
For tested and approved modules, please refer to the list of SFP’s Patton has tested at
http://www.patton.com/products/sfpmodules.asp.
EFM Port 52
Appendix E SmartNode 5480 and 5490 Series
Factory Configuration
Chapter contents
Introduction .........................................................................................................................................................54
53
SmartNode 5480 & 5490 User Manual ESmartNode 5480 and 5490 Series Factory Configuration
Introduction
The factory configuration settings for SmartNode 5480 and 5490 Series are as follows:
#----------------------------------------------------------------# # # # Factory configuration file # # # #----------------------------------------------------------------#
dns-relay
dns-relay
timer PROVISIONING now + 1 minute "provisioning execute PF_PROVISIONING_CONFIG"
sntp-client
sntp-client server primary pool.ntp.org
profile provisioning PF_PROVISIONING_CONFIG
destination configuration
activation reload immediate
location 1 http://redirect.patton.com/
$(system.mac);mac=$(system.mac);serial=$(system.serial);hwMajor=$(system.hw.major);hwMi nor=$(system.hw.minor);swMajor=$(system.sw.major);swMinor=$(system.sw.minor);swDate=$(s ystem.sw.date);productName=$(system.product.name);cliMajor=$(cli.major);cliMinor=$(cli. minor);osName=$(cli.major>=4|Trinity|SmartWare);subDirTrinity=$(cli.major>=4|/Trin­ity);subDirSmartWare=$(cli.major<4|/SmartWare);dhcp66=$(dhcp.66);dhcp67=$(dhcp.67)
location 2 $(dhcp.66)
location 3 $(dhcp.66)/$(system.mac).cfg
location 4 http://$(dhcp.66)/$(dhcp.67)
location 5 http://$(dhcp.66)/$(system.mac).cfg
location 6 tftp://$(dhcp.66)/$(dhcp.67)
location 7 tftp://$(dhcp.66)/$(system.mac).cfg
system
ic voice 0
profile napt NAPT_WAN
profile dhcp-server DHCPS_LAN
network 192.168.1.0 255.255.255.0
Introduction 54
SmartNode 5480 & 5490 User Manual ESmartNode 5480 and 5490 Series Factory Configuration
include 1 192.168.1.10 192.168.1.99
lease 2 hours
default-router 1 192.168.1.1
domain-name-server 1 192.168.1.1
context ip router
interface WAN
ipaddress dhcp
use profile napt NAPT_WAN
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu
interface LAN
ipaddress 192.168.1.1 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu
context ip router
dhcp-server use DHCPS_LAN
port ethernet 0 0
medium auto
encapsulation ip
bind interface WAN router
no shutdown
port ethernet 0 1
medium auto
encapsulation ip
bind interface LAN router
no shutdown
Introduction 55
Appendix F End User License Agreement
Chapter contents
End User License Agreement ................................................................................................................................57
1. Definitions ..................................................................................................................................................57
2. Title ............................................................................................................................................................57
3. Term ...........................................................................................................................................................57
4. Grant of License ..........................................................................................................................................57
5. Warranty ....................................................................................................................................................57
6. Termination ................................................................................................................................................58
7. Other licenses .............................................................................................................................................58
8. SmartWare licenses .....................................................................................................................................58
56
SmartNode 5480 & 5490 User Manual FEnd User License Agreement
End User License Agreement
By opening this package, operating the Designated Equipment or downloading the Program(s) electronically, the End User agrees to the following conditions:
1. Definitions
A) Effective Date shall mean the earliest date of purchase or download of a product containing the Patton
Electronics Company Program(s) or the Program(s) themselves.
B) Program(s) shall mean all software, software documentation, source code, object code, or executable code.
C) End User shall mean the person or organization which has valid title to the Designated Equipment.
D) Designated Equipment shall mean the hardware on which the Program(s) have been designed and provided
to operate by Patton Electronics Company.
2. Title
Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.
3. Term
The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by End User or unless the license is terminated earlier as defined in section “6. Termination” on page 58.
4. Grant of License
A) During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,
non-assignable and non-exclusive license to the End User to use the Program(s) only with the Designated Equipment at a site owned or leased by the End User.
B) The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-
ignated Equipment that was first purchased or used or its temporary or permanent replacement.
C) The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Program(s) or having the same done by another party.
D) Should End User transfer title of the Designated Equipment to a third party after entering into this
license agreement, End User is obligated to inform the third party in writing that a separate End User License Agreement from Patton Electronics Company is required to operate the Designated Equipment.
5. Warranty
The Program(s) are provided as is without warranty of any kind. Patton Electronics Company and its licensors disclaim all warranties, either express or implied, including but not limited to the implied warranties of mer­chantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics Com­pany or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
End User License Agreement 57
SmartNode 5480 & 5490 User Manual FEnd User License Agreement
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Gov­ernment agrees that such Program(s) are commercial computer software or computer software documentation and that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS
227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Software - Restricted Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.
6. Termination
A) The End User may terminate this agreement by returning the Designated Equipment and destroying all
copies of the licensed Program(s).
B) Patton Electronics Company may terminate this Agreement should End User violate any of the provisions
of section “4. Grant of License” on page 57.
C) Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of
the licensed Program(s)
7. Other licenses
The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identi­fied to the Programs includes:
The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL
license terms (http://www.gnu.org/licenses/lgpl.html).
8. SmartWare licenses
A routing license is included at no charge.
MGCP and VPN capabilities will require the purchase of an additional license.
RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment from Red Hat distributed to you pursuant to the eCos license terms (http://ecos.sourceware.org/license- overview.html) and GNU General Public License (GPL) terms (http://www.gnu.org/copyleft/gpl.html). Source code is available upon request.
End User License Agreement 58
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