Patton SN4112, SN4114, SN4116, SN4112S, SN4118 Quick Start Manual

SmartNode 452X and 411X Series

VoIP Gateway Routers

Quick Start Guide

(Includes: SN4112, SN4112S, SN4114, SN4116, SN4118, SN4522,
SN4524, SN4526 & SN4528)

Approval—Models that are equipped with FXO interfaces have been

approved for connection to the public telecommunication network.

Zulassung—Modelle, die mit FXO Schnittstellen ausgerüstet sind, sind für

Anschaltung an das öffentliche Telekommunikationsnetz genehmigt.

Approvazione—I modelli che sono dotato con le interfacce di FXO sono stato

approvato per collegamento alla rete di telecomunicazion pubblica.

Aprobación—Los modelos que se equipan los interfaces de FXO se han

aprobado para la conexión a la red de telecomunicación pública.

Approbation—Des modéles qui sont équipés des interfaces de FXO ont été

approuvés pour le raccordement au réseau de télécommunication public.

Part Number: 07MSN4520_SN4110_qs, Rev. E
Revised: February 11, 2016

Sales Office: [phone]

Technical Support: [phone]

E-mail: [e-mail]

WWW: http://www.patton.com

•

WARNING

The SmartNode contains no user serviceable parts. The
equipment shall be returned to Patton Electronics for
repairs, or repaired by qualified service personnel.

•

Mains Voltage: Do not open the case when the power cord
is connected. For systems without a power switch, line
voltages are present within the power supply when the
power cord is connected. The mains outlet that is utilized
to power the SmartNode router shall be within 10 feet (3
meters) of the device, shall be easily accessible, and pro­tected by a circuit breaker

•

The SmartNode is not shipped with power cables. For AC
powered units, ensure that the power cable used meets all
applicable standards for the country in which it is to be
installed, and that it is connected to a wall outlet which
has earth ground.

•

Hazardous network voltages are present in WAN ports
regardless of whether power to the SmartNode is ON or
OFF. To avoid electric shock, use caution when near WAN
ports. when detaching the cables, detach the end away
from the SmartNode first.

•

Do not work on the system or connect or disconnect
cables during periods of lightning activity.

1.0 Power up the SmartNode

The terminal block header to which the wires are secured
provides the disconnect for the SmartNode. Take proper
measures to ensure that it is not permanently fastened to

CAUTION

the receptacle mounted on the chassis.

1. Connect the SmartNode to a power source using the included power supply and

cable.

2. When the Power LED stops blinking and remains lit, the SmartNode is ready to

configure.

2.0 Connect the SmartNode to your PC

Note For factory default IP address information, see Appendix A.0 on page 8.

2 SmartNode 4520 & 4110 Quick Start Guide

Option 1: Connect to a network that has a DHCP server (SN4520 & SN4110). Using

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the included black Ethernet cable, connect the SmartNode RJ-45 Ethernet WAN port,
labeled ETH0/0 (see figure 1), to an Ethernet hub or switch on the same network as
your PC. WAN interface ETH0/0 is configured as DHCP client.

SmartNode

DHCP

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PC

Ethernet Hub

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Figure 1.

Connecting the SmartNode to your PC through a hub or switch

SmartNode

4520

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ETHO/1

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Figure 2.

Connecting the SmartNode directly to your PC

Option 2: Connect directly to a PC (SN4520 only).

LAN interface ETH0/1 is configured as DHCP server (see figure 2).

1. Configure your PC as a DHCP client.

Note The procedures below are for Microsoft Windows. For another operating

system, refer to the operating instruction that came with your PC.

2. Right-click on My Network Places and select Properties in the context menu (see
figure 3).

SmartNode 4520 & 4110 Quick Start Guide 3

Figure 3.

Displaying the Network Connections window

Figure 4.

Displaying the Internet Properties (TCP/IP) Properties window

3. Double-click on Local Area Connection and click on Properties to open the Inter-

net Protocol (TCP/IP) Properties window (see figure 4).

4. Select Obtain an IP address automatically and Obtain DNS server address auto-

matically options.

5. Click OK to save changes and close the properties windows.

6. Using the included black Ethernet cable, connect the SmartNode RJ-45 Ethernet

LAN port labeled ETH0/1 directly to the Ethernet port on your PC (see figure 2 on
page 3).

4 SmartNode 4520 & 4110 Quick Start Guide

Option 3: Connect the SmartNode console port to your PC (SN4520 & SN4110). If
your PC has an RS-232 serial COM port, you may use it to connect the SmartNode Con­sole port. Refer to the SmartNode 4520/4110 User Manual located at www.patton.com/

manuals/SN4520-4110.pdf for the procedure.

Note SN4112S does not have a console port, please see section 3.0 Start

the SmartNode Discovery Tool

3.0 Start the SmartNode Discovery Tool

1. The SmartNode Discovery Tool can be downloaded here:

SNDiscovery Tool

If you have not registered, you will be prompted to do so before you are able to
download the file.

2. At your PC, double-click the SNDiscovery.exe file name to activate the tool. The

SmartNode Discovery Tool window will display the IP Address, MAC Address,
Device Type (model number) and Build (software release) of your SmartNode.

If your SmartNode does not appear:

– Make sure the SmartNode and your PC are on the same routed subnet

– Make sure any firewall programs on your PC are disabled

SmartNode 4520 & 4110 Quick Start Guide 5

4.0 Access the Command Line Interface

1. In the Discovery Tool window, select the IP address of your SmartNode.

2. Right-click the selected line, and select Telnet.

3. In the telnet window, enter the username administrator. At the password prompt

simply press the enter key. The SmartNode will respond by displaying its IP
address as the command line prompt.

4. After you log in your SmartNode will be running in operator execution mode

(indicated by > character in the command line prompt). To enter configuration
mode, use the commands enable and configure.

10.10.22.50>enable

10.10.22.50#configure

10.10.22.50(cfg)#

You may now start to configure the SmartNode from scratch using the CLI commands,
but we recommend that you start your configuration from a template. See section 5.0

“Download a configuration example, adapt it to your network, and load it onto the
SmartNode” on page 7 for further details.

For a detailed description of the CLI refer to the SmartWare Software Configuration
Guide (SCG) available online at http://patton.com/SmartwareConfigGuide

6 SmartNode 4520 & 4110 Quick Start Guide

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5.0 Download a configuration example, adapt it to your net­work, and load it onto the SmartNode

Patton provides a collection of configuration templates on the Support Knowledge Base
page at http://www.patton.com/support/kb.asp
to your application that you can use it to speed up configuring the SmartNode. Simply
download the configuration note that matches your application to your PC. Adapt the
configuration as described in the configuration note to your network (remember to
modify the IP address) and copy the modified configuration to a TFTP server. The
SmartNode can now load its configuration from this server.

Note If your application is unique and not covered by any of Patton’s configu-

ration templates, you can manually configure the SmartNode instead of
loading a configuration file template. In that case, refer to the Smart-
Node Series SmartWare Software Configuration Guide for information
on configuring the SmartNode device.

In this example we assume an TFTP server resides on the host with the IP address

10.10.1.11 and the configuration file named SN.cfg resides in the root directory of the
TFTP server.

10.10.22.50(if-ip)[eth0]#copy tftp://10.10.1.11/SN.cfg startup­config

Download...100%

10.10.22.50(if-ip)[eth0]#

After you reboot the SmartNode the new startup configuration will become active.

—one of which may be similar enough

When you issue the reload command, the SmartNode will
ask if you want to copy the running configuration to the
startup configuration. Since you just downloaded a configu-

IMPORTANT

ration file to the startup configuration you must answer this
question with NO. Otherwise, the downloaded configuration
will be overwritten and lost!

10.10.22.50(if-ip)[eth0]#reload

Running configuration has been changed.
Do you want to copy the 'running-config' to the 'startup-config'?
Press 'yes' to store, 'no' to drop changes : no
Press 'yes' to restart, 'no' to cancel : yes
The system is going down

6.0 Additional Information

For detailed information about configuring and operating guidance, set up procedures,
and troubleshooting, refer to the SN4520 & 4110 User Manual available online at http:/

/www.patton.com/manuals/SN4520-4110.pdf and the SmartWare Software Configura-

tion Guide available online at http://patton.com/SmartwareConfigGuide.

SmartNode 4520 & 4110 Quick Start Guide 7

A.0 Factory default IP address information

Item IP Addresss(es) Network Mask

WAN interface Ethernet 0 (ETH 0/0) DHCP client DHCP client

*

LAN interface Ethernet 1 (ETH 0/1)

192.168.1.1 255.255.255.0

*DHCP server address range 192.168.1.10–192.168.1.19 255.255.255.0

*. The SmartNode 4520 factory-default configuration includes a DHCP server run-

ning on the ETH 0/1. All Ethernet ports are pre-configured and active.

B.0 Customer and Technical Support

Toll-Free VoIP support: call sip:[e-mail] with a VoIP SIP client
Online support: http://www

.patton.com/support

E-mail support: [e-mail]—answered within 1 business day
Telephone support:

•

Standard: [phone] (USA), Monday–Friday: 8:00 am to 5:00 pm EST
(1300 to 2200 UTC/GMT)

•

Alternate: [phone] (Switzerland), Monday–Friday: 8:00 am to 5:00 pm
CET (0900 to 1800 UTC/GMT)

Fax: [phone] (USA) or [phone] (Switzerland)

C.0 Compliance Information

C.1 Compliance

EMC Compliance:

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FCC Part 15, Class A

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EN55022, Class A

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EN55024

Safety Compliance:

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UL60950-1/CSA C22.2 No. 60950-1

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IEC 60950-1

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EN60950-1

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AS/NZS 60950-1

8 SmartNode 4520 & 4110 Quick Start Guide

PSTN Regulatory Compliance:

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FCC Part 68

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CS-03

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TBR-21

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AS/ACIF S002

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AS/ACIF S003

C.2 Radio and TV interference

The SmartNode router generates and uses radio frequency energy, and if not installed
and used properly—that is, in strict accordance with the manufacturer’s instructions—
may cause interference to radio and television reception. The SmartNode router have
been tested and found to comply with the limits for a Class B computing device in
accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed
to provide reasonable protection from such interference in a commercial installation.
However, there is no guarantee that interference will not occur in a particular installa­tion. If the SmartNode router does cause interference to radio or television reception,
which can be determined by disconnecting the unit, the user is encouraged to try to
correct the interference by one or more of the following measures: moving the comput­ing equipment away from the receiver, re-orienting the receiving antenna and/or plug­ging the receiving equipment into a different AC outlet (such that the computing
equipment and receiver are on different branches).

C.3 FCC Part 68 (ACTA) statement (FXO ports)

This equipment complies with Part 68 of the FCC rules and the requirements adopted
by ACTA. On the bottom side of this equipment is a label that contains—among other
information—a product identifier in the format US:AAEQ##TXXXX. If requested, this
number must be provided to the telephone company.

The method used to connect this equipment to the premises wiring and telephone net­work must comply with the applicable FCC Part 68 rules and requirements adopted by
the ACTA.

If this equipment causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if
advance notice isn’t practical, the telephone company will notify the customer as soon
as possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens the tele­phone company will provide advance notice in order for you to make necessary modifi­cations to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please
contact our company. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the problem
is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information

SmartNode 4520 & 4110 Quick Start Guide 9

C.4 Industry Canada Notice (FXO ports)

This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation IC before
the registration number signifies that registration was performed based on a Declara­tion of Conformity indicating that Industry Canada technical specifications were met. It
does not imply that Industry Canada approved the equipment.

This Declaration of Conformity means that the equipment meets certain telecommuni­cations network protective, operational and safety requirements. The Department does
not guarantee the equipment will operate to the user’s satisfaction. Before installing the
equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some cases, the company’s inside wiring associ­ated with a single line individual service may be extended by means of a certified con­nector assembly (telephone extension cord). The customer should be aware that
compliance with the above condition may not prevent degradation of service in some
situations. Repairs to some certified equipment should be made by an authorized main­tenance facility designated by the supplier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions, may give the telecommunications com­pany cause to request the user to disconnect the equipment. Users should ensure for
their own protection that the ground connections of the power utility, telephone lines
and internal metallic water pipe system, are connected together. This protection may be
particularly important in rural areas.

C.5 EC Declaration of Conformity

(See section C.7 “EG-Konformitätserklärung” for German version.)

Product Description: SmartNode 4110 and 4520 Series

The products described above in the form as delivered are in conformity with the provi­sions of the following European Directive:

2004/108/EC EMC Directive
2006/95/EC LV Directive
2009/125/EC ECODESIGN Directive and
2011/65/EU RoHS Directive

Guidelines of the European Parliament and the Committee for the Harmonization of the
Legal Regulations of the Member States concerning radio equipment and telecommuni­cations terminal equipment and the mutual recognition of their conformity.

The safety advice in the documentation accompanying the

products shall be obeyed. The conformity to the above direc-

tive is indicated by the CE sign on the device.

The signed Declaration of Conformity can be downloaded from http://www.patton.com/

certifications/.

10 SmartNode 4520 & 4110 Quick Start Guide

C.6 Approval

Models that are equipped with FXO ports have been approved for connection to the
public telecommunication network.

C.7 EG-Konformitätserklärung

(see section C.5 “EC Declaration of Conformity” for English version)

Produktbezeichnung: SmartNode 4110 und 4520

Die bezeichneten Produkte stimmen in der von uns in Verkehr gebrachten Ausführung
mit den Vorschriften folgender Richtlinie überein:

2004/108/EC EMC Directive
2006/95/EC LV Directive
2009/125/EC ECODESIGN Directive and
2011/65/EU RoHS Directive

Richtlinie des europäischen Parlaments und des Rates zur Angleichung der
Rechtsvorschriften der Mitgliedstaaten über Funkanlagen und Telekommunikations­Endeinrichtungen und die gegenseitige Anerkennung ihrer Konformität.

Die Sicherheitshinweise in der mitgelieferten
Produktdokumentation sind zu beachten. Die Konformität mit
der oben erwähnten Richtlinie wird durch das CE-Zeichen auf
dem Gerät bestätigt.

Die unterzeichnete Konformitätserklärung kann heruntergeladen werden von: http://

www.patton.com/certifications/.

C.8 Zulassung

Der SmartNode ist für die Anschaltung an das öffentliche Telekommunikationsnetz
zugelassen. Er darf durch jedermann an eine FXO Schnittstelle angeschlossen und in
Betrieb genommen werden.

Copyright statement

Copyright © 2016, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electron-

ics assumes no liability for errors that may appear in this document.

Trademarks statement

The term SmartNode is a trademark of Patton Electronics Company. All other trade­marks presented in this document are the property of their respective owners.

SmartNode 4520 & 4110 Quick Start Guide 11

Warranty

For warranty, trademark and compliance information, refer to the SmartNode 4520 &
4110 User Manual located online at http://www.patton.com/manuals

In accordance with the requirements of council directive
2002/96/EC on Waste of Electrical and Electronic Equipment
(WEEE), ensure that at end-of-life you separate this product
from other waste and scrap and deliver to the WEEE collec­tion system in your country for recycling.

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12 SmartNode 4520 & 4110 Quick Start Guide