Enterprise Session Border Controller, Integrated Access Device, and
VoIP Gateway
User Manual
Important
This is a Class A device and is intended for use in a light industrial environment. It is
not intended nor approved for use in an industrial or residential environment.
Sales Office:+1 (301) 975-1000
Technical Support:+1 (301) 975-1007
E-mail:support@patton.com
WWW:www.patton.com
Part Number: 07MDSN5550-SN4150-UM Rev. D
Revised: July 30, 2018
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
web: www.patton.com
e-mail: support@patton.com
Trademark Statement
The terms SmartWare, SmartNode, and Tri ni ty OS are trademarks of Patton Electronics
Company. All other trademarks presented in this document are the property of their
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode router components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by
the use of this product. These damages include, but are not limited to, the following:
lost profits, lost savings and incidental or consequential damages arising from the use
of or inability to use this product. Patton Electronics specifically disclaims all other
warranties, expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
Summary Table of Contents
1 General information........................................................................................................................................ 15
5 Contacting Patton for Assistance...................................................................................................................... 46
A Compliance Information ................................................................................................................................ 49
B Specifications ................................................................................................................................................. 52
C Cabling .......................................................................................................................................................... 59
D Port pin-outs .................................................................................................................................................. 66
E SmartNode Device Factory Configuration ....................................................................................................... 70
F Reset Button Functions .................................................................................................................................. 72
G End User License Agreement .......................................................................................................................... 78
4
Table of Contents
About this guide......................................................................................................................................................... 10
General observations .......................................................................................................................................13
Typographical conventions used in this document................................................................................................ 13
General conventions .......................................................................................................................................13
1 General information .........................................................................
Port descriptions .......................................................................................................................................19
Front panel LED definitions .....................................................................................................................20
SmartNode SN4150 VoIP Gateway ................................................................................................................21
Port descriptions .......................................................................................................................................23
Front panel LED definitions .....................................................................................................................24
Planning the Installation........................................................................................................................................31
Site log ............................................................................................................................................................31
Network information ......................................................................................................................................31
IP related information .....................................................................................................................................31
Power source ...................................................................................................................................................32
Location and mounting requirements .............................................................................................................32
Installing the SmartNode device ............................................................................................................................32
Placing the SmartNode device .........................................................................................................................32
Connecting the SN5550 - SN4150/2ETH to your laptop PC...............................................................................39
Configure the desired IP address .....................................................................................................................40
Factory-default IP Settings ........................................................................................................................40
Changing the WAN IP address .................................................................................................................40
Connecting the SmartNode device to the network ..........................................................................................41
Connecting the SN4150 to a laptop PC ................................................................................................................42
Configure the Desired IP Address ...................................................................................................................43
Factory-default IP Settings ........................................................................................................................43
Changing the WAN IP address .................................................................................................................44
Loading the Configuration (optional)....................................................................................................................45
Additional Information .........................................................................................................................................45
5 Contacting Patton for Assistance ............................
Out-of-warranty service .............................................................................................................................48
Returns for credit ......................................................................................................................................48
Return for credit policy .............................................................................................................................48
Radio and TV interference ....................................................................................................................................50
CE Declaration of Conformity ..............................................................................................................................50
Authorized European Representative .....................................................................................................................50
Data Connectivity .................................................................................................................................................53
Fax and modem support........................................................................................................................................54
IP Services .............................................................................................................................................................55
6
SmartNode 5550 & 4150 Series User Manual
WAN Interface (if applicable)................................................................................................................................56
Analog FXS ...........................................................................................................................................................61
Analog FXO ..........................................................................................................................................................63
FXO port ..............................................................................................................................................................68
ISDN BRI (NT/Net or TE/User) ports .................................................................................................................68
G.SHDSL EFM & ATM port (/2G and /4G models)...........................................................................................68
VDSL-ADSL Port (/A and /AVA & /AVB models only).......................................................................................69
Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................76
Resetting the SmartNode device when it is initially powered off............................................................................76
G End User License Agreement ............................................................................................
.................................78
End User License Agreement .................................................................................................................................79
2. Title ............................................................................................................................................................79
3. Term ...........................................................................................................................................................79
4. Grant of License ..........................................................................................................................................79
8. Other Licenses ............................................................................................................................................80
10. Governing Law .........................................................................................................................................81
19Using the Reset button to switch to a backup image or erase flash memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
9
About this guide
This guide describes the SmartNode SN5550 and SN4150 hardware, installation and basic configuration. For
detailed software configuration information refer to the
able Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1, starting on page 15, provides information about SmartNode devices features and capabilities
• Chapter 2, starting on page 26, contains an overview describing SmartNode devices operation and applica-
• Chapter 4, starting on page 38, leads you through the steps to set up a new SmartNode device and down-
load a configuration
• Chapter 5, starting on page 46, contains information on contacting Patton technical support for assistance
• Appendix A, starting on page 49, provides compliance info for the SmartNode devices
• Appendix B, starting on page 52, contains specifications for the SmartNode devices
• Appendix C, starting on page 59, provides cable recommendations
• Appendix D, starting on page 66, describes the SmartNode devices’ ports and pin-outs
• Appendix E, starting on page 70, describes how to obtain factory configuration settings for the SmartNode
devices
• Appendix F, starting on page 72, describes the Reset button functions
• Appendix G, starting on page 78, provides the End User License Agreement
For best results, read the contents of this guide before you install a SmartNode device.
Trinity Command Line Reference Guideand the avail-
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential SmartNode device problems. War n in gs relate to personal injury issues, and Cautions refer to
potential property damage.
10
SmartNode 5550 & 4150 Series User Manual
WARNING
WARNING
CAUTION
CAUTION
WARNING
WARNING
WARNING
WARNING
WARNING
NoteCalls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused by
electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the
instructions to avoid property damage.
Safety when working with electricity
The SmartNode device contains no user serviceable parts, and is not be opened
by the user. The equipment shall be returned to Patton Electronics for repairs or
repaired by qualified service personnel.
Mains Voltage: In systems without a power switch, line voltages are present in the
power supply when the power cord is connected. The mains outlet used to power
the SmartNode device shall be within 10 feet (3 meters) of the device, be easily
accessible, and protected by a circuit breaker.
For AC powered units, ensure that the power cable used meets all applicable standards for the country in which it is to be installed, and that it is connected to a wall
outlet which has earth ground.
For units with an external power adapter, the adapter shall be a listed Limited
Power Source.
Hazardous network voltages are present in WAN ports regardless of whether
power to the SmartNode is ON or OFF. To avoid electric shock, use caution when
near WAN ports. When detaching the cables, detach the end away from the Smart
Node first.
-
11
SmartNode 5550 & 4150 Series User Manual
WARNING
WARNING
WARNUNG
Before handling the device, disconnect the telephone network cables to avoid
contact with telephone line voltages. When detaching the cables, detach the end
away from the SmartNode device first.
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
Deutsch
Wa rn hi nw ei se :
Dieses Gerät ist NICHT für den Anschluss an das Telefonnetz (PSTN) bestimmt
und auch NICHT dafür zugelassen. Es ist nur für den Anschluss an Endgeräte
beim Kunden vorgesehen.
WARNUNG
• Das Gerät entält keine austauschbaren Komponenten und ist vom Benutzer nicht zu
öffnen. Bei Systemen ohne Netzschalter und ohne externes Netzteil liegt Netzspan
nung im Gerät an, wenn das Netzkabel angeschlossen ist.
• Bei Geräten mit externem Netzteil muss das Netzteil die Anforderungen an eine zuge-
lassene Stromquelle mit begrenzter Leistung erfüllen. Die Steckdose, die für die
Stromversorgung des Gerätes verwendet wird, sollte höchstens 3 Meter vom Gerät
entfernt und leicht zugänglich sein sowie durch einen den örtlichen regulatorischen
Anforderungen entsprechenden Schutzschalter abgesichert sein.
• Für mit Wechselstrom betriebene Geräte muss sichergestellt sein, dass das verwen-
dete Netzkabel alle gültigen Normen des Landes erfüllt, in dem es eingesetzt werden
soll.
• Für mit Wechselstrom betriebene Geräte, die 3-polige Netzstecker haben (L1, L2 u.
GND oder Phase, Neutralleiter u. Schutzleiter), muss die Steckdose geerdet sein.
• Für mit Gleichstrom betriebene Geräte muss sichergestellt sein, dass die Verbindung-
skabel für Spannung, Strom, erwartete Temperatur, Entflammbarkeit und mechanische Wartbarkeit geeignet sind.
• WAN-, LAN- u. PSTN-Ports (Anschlüsse) können unter gefährlicher Spannung ste-
hen, unabhängig davon, ob das Gerät ein- oder ausgeschaltet ist. PSTN bezieht sich
auf Schnittstellen wie Telefon, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voice, usw. Diese
sind als „gefährliche Netzwerkspannungen“ bekannt. Um einen elektrischen Schlag
zu vermeiden, muss in der Nähe dieser Anschlüsse mit Vorsicht gearbeitet werden.
Werden Kabel von diesen Anschlüssen getrennt, zuerst das Kabel am anderen Ende
herausziehen.
• Während eines Gewitters darf nicht am Gerät gearbeitet werden und es dürfen keine
Kabel angeschlossen oder vom Netz getrennt werden.
-
12
SmartNode 5550 & 4150 Series User Manual
CAUTION
In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG über Elektro- und
Elektronik-Altgeräte (WEEE) muss sichergestellt sein, dass Altgeräte von anderem Abfall
und Schrott getrennt werden und dem Sammel- und Verwertungssystem für Elektro- und
Elektronik-Altgeräte in Ihrem Land zum Recycling zugeführt werden.
General observations
Do not stack multiple SmartNode devices directly on top of one another, and do not place
items on top of the device. If you will be installing equipment above the SmartNode device,
leave at least 2 inches (5 cm) of clearance between the devices.
Furthermore, leave at least 2 inches (5 cm) to the left, right, front, and rear of the SmartNode
device for proper ventilation.
In accordance with the requirements of council directive 2002/96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product
from other waste and scrap and deliver to the WEEE collection system in your country for
recycling.
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and aggressive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Garamond blue type
Helvetica bold typeCommands and keywords are in boldface font.
Helvetica bold-italic type Parts of commands, which are related to elements already named by the user,
Italicized Helvetica typeVariables for which you supply values are in italic font
Helvetica typeIndicates the names of fields or windows.
Garamond bold typeIndicates the names of command buttons that execute an action.
< >Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ]Elements in square brackets are optional.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
are in boldface italic font.
<C>, and so on.
13
SmartNode 5550 & 4150 Series User Manual
Table 1. General conventions (Continued)
ConventionMeaning
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
by vertical bars ( | )
blue screenInformation you enter is in blue screen font.
screenTerminal sessions and information the system displays are in screen font.
nodeThe leading IP address or nodename of a SmartNode is substituted with node in
boldface italic font.
SNThe leading SN on a command line represents the nodename of the SmartNode
#An hash sign at the beginning of a line indicates a comment line.
Port descriptions .......................................................................................................................................19
Front panel LED definitions .....................................................................................................................20
SmartNode SN4150 VoIP Gateway ................................................................................................................21
Port descriptions .......................................................................................................................................23
Front panel LED definitions .....................................................................................................................24
15
SmartNode 5550 & 4150 Series User Manual 1 • General information
SmartNode devices overview
The SmartNode SN5550 Enterprise Session Border Controller (eSBCs)/Integrated Access Device (IAD) series
and SN4150 VoIP Gateway series (see figure 1) combo configuration of 2 BRI/2 FXS or 4 BRI/4FXS or in
addition with 2 or 4 FXO ports, fits the requirements of small and medium-sized enterprises requiring a solu
tion to enable legacy equipment for VoIP networks. Both combine IP routing, VoIP security and quality of service (QoS) for up to 4/8 voice and FAX calls over any IP. The SmartNode devices deliver the legacy phone
interfaces, service transparency, and flexible integration required for All-IP networks. Both also offer the
optional embedded PacketSmart Agent for network monitoring and assessment 24x7.
-
Figure 1. SmartNode SN5550 eSBC and SN4150 Gateway
• The SmartNode SN5550 and SN4150 comprise several models: see the complete SKU list on the correspond-
ing product page on www.patton.com.
• The SmartNode SN5550 eSBC and SN4150 VoIP Gateways are equipped with 2 ISDN BRI S0/T0 and 2
FXS ports (some Models in addition have 2 FXO ports) providing 4 G.722/G.711 or 4 T.38 calls simultane
ously or with 4 ISDN BRI S0/T0 and 4 FXS ports (some models in addition have 4 FXO ports) providing 8
G.722/G.711 or 8 T.38 calls simultaneously; one or two 10/100/1000 Base-T Ethernet ports; and a single
USB port (SN55xx and SN41xx/2ETH models); provides voice over IP (VoIP) using SIP; Internet access rout
ing (SN41xx license required); Stateful Firewall functions; extensive QoS functions; an optional PacketSmart
Agent for voice assessment and monitoring; and much more.
• The SmartNode SN5550 eSBC/IADs and SN4150 VoIP Gateways equipped with either:
• 2 ISDN BRI S0/T0 and 2 FXS ports (some models also have 2 FXO in addition) providing 4 G.722/G.711 or
4 T.38 calls simultaneously
or
• 4 ISDN BRI S0/T0 and 4 FXS ports (some models also have 2 FXO in addition) providing 8 or 16 G.722/
G.711 or 8 T.38 calls simultaneously
• providing the following major functionalities:
• Analog telephony to voice over IP (SIP) conversion for 2 or 4 analog phone ports (FXS)
-
• FXO interfaces (2 or 4, depending on model) for connection to PSTN used for Survivability
SmartNode devices overview16
SmartNode 5550 & 4150 Series User Manual 1 • General information
• ISDN telephony to voice over IP (SIP) conversion for 2 or 4 ISDN Basic Rate Interfaces (BRI)
• Fax T.38 and G711 bypass support
• Modem bypass support
• Optional PacketSmart
• One Ethernet port (2 Ethernet ports for SN41xx/2ETH models)
• Stateful Firewall
• QoS
In addition, the eSBC supports:
• IP routing including RIP, GRE, BGP, VPN
1
• USB port
• SIP TLS/SRTP included
• SIP Registrar included
In addition, the IAD supports:
• WAN access termination (VDSL2, ADSL2/2+, SHDSL, Fiber SFP)
Section “SmartNode SN5550 eSBC” on page 17 provides more information on the device. Section “Smart-
Node SN4150 VoIP Gateway” on page 21 describes the SmartNode SN4150.
SmartNode SN5550 eSBC
The SmartNode SN5550 eSBC is a compact Enterprise Session Border Controller that supports 4 up to 8
voice calls (FXS and BRI to VoIP and vice-versa) (see
figure 2 on page 18), and up to 200 SIP-to-SIP calls
(non-transcoded). By default there are 4 SIP to SIP calls enabled. Additional calls can be enabled by loading
SNSW-1B licenses (additional charge). The IAD versions also have WAN uplink termination included, such as
Fiber-SFP, ADSL/VDSL or G.SHDSL (EFM/ATM).
On the product the following model code conventions apply:
• JS stands for FXS ports
• JO stands for FXO ports
• V stands for number of Voice Channels
• BIS stands for BRI ports (NT or TE)
• HP stands for High Precision Clock (less than 5 ppm)
• AVA stands for VDSL / ADSL (Annex A,L,M)
• AVB stands for VDSL/ADSL (Annex B,J)
• 2G stands for 2-pair G.SHDSL.bis
• 4G stands for 4-pair G.SHDSL.bis
1. Optional License required at additional charge
SmartNode devices overview17
SmartNode 5550 & 4150 Series User Manual 1 • General information
• F stands for SFP slot being used for Fiber link termination
• EUI stands for external universal input power supply
NoteFor a complete listing of available models, refer to the SmartNode VoIP page
PowerThe SmartNode device requires 12 VDC, 1.25 A power for operation.
USB 2.0USB 2.0 host port used to connect a USB 3G/4G cellular modem. A list of
WAN interface SFP, VDSLADSL, G.SHDSL (EFM-ATM)
RJ-45 connectors that connect the SmartNode device to an Ethernet device
(e.g., a cable or DSL modem, LAN hub or switch).
FXS RJ-11 (6 position, 4 wire) connectors that connect the device with an
analog terminal (a telephone, for example). FXS on-hook voltage is 48V
for each FXS port.
FXO RJ-11 (6 position, 4 wire) connectors. These ports connect to FXS
devices such as the PSTN.
SmartNode device with an ISDN device over an S/T bus, e.g. a PBX or
an NT. The port can be switched between TE and NT mode. The inter
face is internally terminated with 100 Ohm. Point-to-point or point-tomultipoint configurable. If the port is in NT mode, a Phantom power supply can be switched on to supply connected phones with power.
Every SmartNode device comes with an external power supply converting
from AC to DC power (100–240 VAC, 50/60 Hz).
supported USB models can be found in the release notes and in the Trinity Command Line Reference Guide.
The VDSL-ADSL, G.SHDSL, RJ-45 Ethernet and SFP slot status LEDs
are located on either side of the port. ACT (when lit or blinking) shows
activity, and LINK (when lit) shows that the port is connected. 100 0 is
indicating when a Gigabit Ethernet link is established
-
Note: On VDSL-ADSL models (/AVA and /AVB) only, the ACT LED has
no function.
ResetThe reset button has several functions, as described in appendix F,
“Reset Button Functions” on page 72.
SmartNode devices overview19
SmartNode 5550 & 4150 Series User Manual 1 • General information
Figure 3. SmartNode SN5550 front panels
Front panel LED definitions
Figure 3 shows SmartNode SN5550 LEDs; the LED definitions are listed in table 3 on page 21.
SmartNode devices overview20
SmartNode 5550 & 4150 Series User Manual 1 • General information
NoteIf an error occurs, all LEDs will flash for more than 5 seconds before the
device reboots.
Table 3. SmartNode SN5550 LED Definitions
LEDDescription
PowerWhen lit, indicates power is applied. Blinks fast during bootloader phase and blinks
slow during the boot process . Becomes solid when the system is up and running.
VoIP• When lit, indicates the SmartNode device is registered to a SIP server, or a SIP
device has registered to the SmartNode device.
Off indicates the unit is not configured or registered, or has no active directly routed
VoIP connection.
AUX 1 & AUX 2• Auxiliary LEDs for future use.
Voice Ports FXS
0—FXS 3
Voice Ports FXO
0—FXO 3
BRI 0—BRI 3 • When lit, indicates ISDN layer 1 and Layer 2 are active. Flashes when there are
• When lit, indicates FXS port is enabled. Flashes when there are ongoing or ringing
calls.
• Off when no line or phone is connected or the port is shutdown.
• In ‘Idle’ state LED is off
• In ‘Dialing’ or ‘Ringing’ state blink-frequency is 2 per second,
• In ‘Connected’ state blink-frequency is 1 per second
ongoing calls.
• Off when no line or phone is connected or the port is shutdown.
ETH 0 & ETH 1• When lit, indicates the Ethernet connection on the corresponding port has a link indi-
cation.
• Flashes when data is received or transmitted at the corresponding Ethernet port.
GIG 0 & GIG 1• When lit, indicates Ethernet is connected to a 1000Mb network.
• Off when Ethernet is connected to a 10Mb or 100Mb network or not connected.
SmartNode SN4150 VoIP Gateway
The SmartNode SN4150 is a compact VoIP Gateway that supports 4 up to 8 VoIP calls (see figure 4 on
page 22).
On the products the following model code conventions apply:
• 2ETH stands for 2 Ethernet ports
• JS stands for FXS ports
• JO stands for FXO ports
• BIS stands for BRI port (NT/TE)
• HP stands for High Precision Clock (less than 5 ppm)
• V stands for voice channels
• EUI stands for external universal input power supply
SmartNode devices overview21
SmartNode 5550 & 4150 Series User Manual 1 • General information
NoteFor a complete listing of available models, refer to the SmartNode VoIP page
PowerThe SmartNode device requires 12 VDC, 1.25 A power for operation.
ResetThe reset button has several functions, as described in appendix F,
FXS RJ-11(6 position, 4 wire) connectors that connect the device with an
analog terminal (a telephone, for example). FXS on-hook voltage is 48V
for each FXS port.
FXO analog voice ports on RJ11 (6 position, 4 wire) connectors. These
ports connect to FXS devices such as the PSTN.
SmartNode device with an ISDN device over an S/T bus, e.g. a PBX or
an NT. The port can be switched between TE and NT mode. The inter
face is internally terminated with 100 Ohm. Point-to-point or point-tomultipoint configurable. If the port is in NT mode, a Phantom power supply can be switched on to supply connected phones with power.
Every SmartNode device comes with an external power supply converting
from AC to DC power (100–240 VAC, 50/60 Hz).
-
“Reset Button Functions” on page 72.
SmartNode devices overview23
SmartNode 5550 & 4150 Series User Manual 1 • General information
Front panel LED definitions
Figure 5 shows SmartNode SN4150 LEDs; the LED definitions are listed in table 5 on page 25.
Figure 5. SmartNode SN4150 front panels
NoteIf an error occurs, all LEDs will flash for more than 5 seconds before the
device reboots.
SmartNode devices overview24
SmartNode 5550 & 4150 Series User Manual 1 • General information
Table 5. SmartNode SN4150 LED Definitions
LEDDescription
PowerWhen lit, indicates power is applied. Blinks fast during bootloader phase and blinks
slow during the boot process. Becomes solid when the system is up and running.
VoIP• When lit, indicates the SmartNode device is registered to a SIP server, or a SIP
device has registered to the SmartNode device.
• Off indicates the unit is not configured or registered, or has no active directly routed
VoIP connection.
AUX 1 & AUX 2Auxiliary LEDs for future use.
Voice Ports FXS
0—FXS 3
• When lit, indicates FXS port is enabled. Flashes when there are ongoing or ringing
calls.
• Off when no line or phone is connected or the port is shutdown.
Voice Ports FXO
0—FXO 3
• In ‘Idle’ state LED is off
• In ‘Dialing’ or ‘Ringing’ state blink-frequency is 2 per second,
• In ‘Connected’ state blink-frequency is 1 per second
BRI 0—BRI 3• When lit, indicates ISDN layer 1 and Layer 2 are active. Flashes when there are
ongoing calls.
• Off when no line or phone is connected or the port is shutdown.
ETH 0 - ETH 1• When lit, indicates the Ethernet connection has a link indication.
• Flashes when data is received or transmitted at the Ethernet port.
Note: IP Routing is disabled on SN4150/2ETH models. See Software license options
to enable it.
GIG 0 - GIG 1• When lit, indicates Ethernet is connected to a 1000Mb network.
• Off when Ethernet is connected to a 10Mb or 100Mb network or not connected.
Application for SmartNode SN5550 eSBC............................................................................................................27
Application for SmartNode SN4150 VoIP Gateway..............................................................................................28
26
SmartNode 5550 & 4150 Series User Manual 2 • Applications overview
Introduction
Patton’s SmartNode eSBCs and VoIP Gateways deliver the features you need for advanced multi-service voice
and data network applications. They combine high quality voice-over-IP with powerful quality of service rout
ing, assessment and monitoring functions to build professional, secure and reliable VoIP and data networks.
This chapter describes typical applications for which this SmartNode is uniquely suited.
NoteDetailed configuration information for SmartNode applications can be
found online at:
• www.patton.com/session-border-controller/
• www.patton.com/voip-gateway/
Application for SmartNode SN5550 eSBC
The SmartNode SN5550 eSBC, equipped with 2 Ethernet ports, acts as an Enterprise Session Border Controller securing the LAN from the WAN, and it it available with a mix of Telephony interfaces including 2 or 4
BRI ports, 2 or 4 analog FXS ports to connect legacy equipment, integrating them into an All-IP environment
and optionally with 2 or 4 FXO ports for Survivability and Number portability use-cases (see
figure 6).
-
Figure 6. SN5550 application
The major functions of the SN5550 eSBC are:
• Network topology hiding
• Fraud prevention
• Service demarcation
• Network quality assessment and monitoring (optional PacketSmart*)
• QoS (quality of service with downstream and upstream QoS)
• Number normalization and mapping
• Fallback and survivability call routing
• Fax, modem, PoS integration and VoIP conversion
• Solves interoperability issues between softswitches and IP PBXs
• 4G–LTE USB cellular modem WAN uplink
Introduction27
1
SmartNode 5550 & 4150 Series User Manual 2 • Applications overview
Application for SmartNode SN4150 VoIP Gateway
The SmartNode SN4150 VoIP Gateway, equipped with 1 Ethernet port, acts as a VoIP Gateway connecting
POTS equipment which cannot easily be replaced by an IP-ready device (such as alarm systems, fax machines,
modems, PoS terminals, etc.), and it connects 2 or 4 analog FXS ports and 2 or 4 ISDN BRI ports to connect
legacy equipment, integrating them into an All-IP environment. Optionally 2 or 4 FXO ports are available for
Survivability or Telephone number porting use-case (see
Additionally, SN4150/2ETH models have 2 Ethernet ports, which enable them to be upgraded to enterprise
session border controllers (eSBCs) after purchasing a software license.
figure 7).
Figure 7. SN4150 application
The major functions of the SmartNode SN4150 VoIP Gateway are:
• Network quality assessment and monitoring (optional PacketSmart
1
)
• QoS (packet tagging)
• Number normalization and mapping
• Fallback and survivability call routing to alternate SIP provider/IP-PBX or analog line through FXO interface
• Fax, modem, PoS integration and VoIP conversion
1. Licensed feature at additional charge
1. Licensed feature at additional charge
Application for SmartNode SN4150 VoIP Gateway28
SmartNode 5550 & 4150 Series User Manual 2 • Applications overview
• Legacy telephone to VoIP conversion
NoteAdditional functions can be unlocked by loading software licenses (such as
an eSBC license bundle—see the product page under Ordering for more
details).
Application for SmartNode SN4150 VoIP Gateway29
Chapter 3SmartNode Installation
Chapter contents
Planning the Installation........................................................................................................................................31
Site log ............................................................................................................................................................31
Network information ......................................................................................................................................31
IP related information .....................................................................................................................................31
Power source ...................................................................................................................................................32
Location and mounting requirements .............................................................................................................32
Installing the SmartNode device ............................................................................................................................32
Placing the SmartNode device .........................................................................................................................32
Installation cable requirements for the WAN interface (SN5550 /2G, /4G, /AVA, /AVB /F Models) .......33
Connecting ISDN terminals and NT to the SmartNode device’s ISDN BRI ports ...................................33
Installing an interface cable on the SmartNode device’s FXS and FXO interface ports ..............................35
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables ......................................................36
Connecting the power supply ....................................................................................................................36
30
SmartNode 5550 & 4150 Series User Manual 3 • SmartNode Installation
Planning the Installation
Before installing the SmartNode device, the following tasks should be completed:
• Create a network diagram (see section “Network information” on page 31)
• Gather IP related information (see section “IP related information” on page 31 for more information)
• Install the hardware and software needed to configure the SmartNode device. (See section “Software
tools” on page 32)
• Verify power source reliability (see section “Power source” on page 32).
When you finish preparing for SmartNode device installation, go to section “Installing the SmartNode device”
on page 32 to install the device.
Site log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in
Table 6. Sample site log entries
EntryDescription
InstallationMake a copy of the installation checklist and insert it into the site log
table 6.
Upgrades and maintenanceUse the site log to record ongoing maintenance and expansion history
Configuration changesRecord all changes and the reasons for them
MaintenanceSchedules, requirements, and procedures performed
CommentsNotes, and problems
SoftwareChanges and updates to Trinity software
Network information
Network connection considerations that you should take into account for planning are described for several
types of network interfaces in the following sections.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony
components.
IP related information
Before you can set up the basic IP connectivity for your SmartNode device you should have the following information:
• IP addresses used for Ethernet LAN and WAN ports
• Subnet mask used for Ethernet LAN and WAN ports
Planning the Installation31
SmartNode 5550 & 4150 Series User Manual 3 • SmartNode Installation
CAUTION
• IP addresses and/or URL of SIP servers or Internet telephony services (if used)
• Login and password for PPPoE Access
• Login and Password for SIP based telephony services
• IP addresses of central TFTP server used for configuration upload and download (optional)
Software tools
You will need a PC (or equivalent) with Windows Telnet or a program such as Tera Term Pro or Putty to configure the software on your SmartNode device. Also you may use your web browser to configure the unit. The
WebWizard in this case reduces time to get your unit up and running. See more details on
www.patton.com/
wizard.
Power source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Patton recommends that you include an
uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power
fails.
Location and mounting requirements
The SmartNode device is intended to be placed on a desktop or similar sturdy, flat surface that offers easy
access to cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should
consider the need to access the unit for future upgrades and maintenance.
Installing the SmartNode device
SmartNode device installation consists of the following:
• Placing the device at the desired installation location (see section “Placing the SmartNode device” on
page 32)
• Installing the interface and power cables (see section “Connecting cables” on page 33)
When you finish installing the SmartNode device, go to Chapter 4, “Initial Configuration” on page 38.
Placing the SmartNode device
Place the SmartNode device on a desktop or similar sturdy, flat surface that offers easy access to the cables. The
device should be installed in a dry environment with sufficient space to allow air circulation for cooling. In
order to prevent overheating and damaging the unit, proper ventilation is required when stacking the device.
Do not stack multiple SmartNode devices directly on top of one another, and do
not place items on top of the device. If you will be installing equipment above the
SmartNode device, leave at least 2 inches (5 cm) of clearance between the
devices. Further more leave at least 2 inches (5 cm) to the left, right, front, and
rear of the SmartNode device for proper ventilation.
Installing the SmartNode device32
SmartNode 5550 & 4150 Series User Manual 3 • SmartNode Installation
WARNING
WARNING
Connecting cables
Do not work on the system or connect or disconnect
cables during periods of lightning activity.
The Interconnecting cables shall be acceptable for external
use and shall be rated for the proper application with
respect to voltage, current, anticipated temperature, flam
mability, and mechanical serviceability.
-
Connect the cables in the following order:
1. Connect the ISDN terminals and NT to the BRI ports (see section “Connecting ISDN terminals and NT
to the SmartNode device’s ISDN BRI ports”)
2. Install the RJ-11 voice port (FXS)/(FXO) cable or cables (see section “Installing an interface cable on the
SmartNode device’s FXS and FXO interface ports” on page 35)
3. Connect the 10/100/1000Base-T Ethernet LAN and WAN (see section “Connecting the 10/100/
1000Base-T Ethernet LAN and WAN cables” on page 36)
4. Connect the power mains cable (see section“Connecting the power supply” on page 36)
Installation cable requirements for the WAN interface (SN5550 /2G, /4G, /AVA, /AVB /F Models)
The SmartNode SN5540 series comes with an optional Fiber-SFP, G.SHDSL(EFM-ATM) or VDSL-ADSL
WAN interface. For DSL lines use a straight-through RJ-45 cable to connect the WAN port.
For details on the G.SHDSL port pinout, refer to section “G.SHDSL EFM & ATM port (/2G and /4G mod-
els)” on page 68.
For details on the VDSL and ADSL port pinout, refer to section “VDSL-ADSL Port (/A and /AVA & /AVB
models only)” on page 69.
Installation cable requirements for the SFP for Fiber WAN module (SN5550)
The SmartNode Model SN5550 comes with an option for an SFP for Fiber WAN module. For details about
the tested and compatible SFP modules see
http://www.patton.com/products/sfpmodules.asp.
Connecting ISDN terminals and NT to the SmartNode device’s ISDN BRI ports
The SmartNode device comes with two or four ISDN BRI ports located on the rear panel (see figure 8 on
page 34). All ports can be connected to the PSTN (ISDN NT) or terminals
Installing the SmartNode device33
SmartNode 5550 & 4150 Series User Manual 3 • SmartNode Installation
CAUTION
Figure 8. Connecting an ISDN device
For the ISDN connection to a carrier Network, it shall be connected to a Network Termination Device and not connected
directly to an outside POTS line.
NoteOn Lifeline Relay models (/R option) the PSTN line should be connected to
the even ports (BRI 0/0, 0/2, 0/4, 0/6) and a terminal to the odd ports (BRI
0/1, 0/3, 0/5, 0/7) to benefit from the lifeline function. (See the full list of
models on
www.patton.com).
For details on the BRI port pin-out and ISDN cables, refer to Appendix C, “Cabling” on page 59 and Appendix D, “Port pin-outs” on page 66.
Installing the SmartNode device34
SmartNode 5550 & 4150 Series User Manual 3 • SmartNode Installation
Installing an interface cable on the SmartNode device’s FXS and FXO interface ports
The SmartNode comes with at least two FXS analog ports (see figure 9) located on the back of the device. Some
Models have FXO ports as well, with equal number of ports as for FXS. The FXS interfaces are connected to analog devices via cables (see figure 10 on page 37) terminated with RJ-11 connectors (see section “Ana log FX S” on
page 61), while the same type of cable and pinout is being used to connect a POTS line to the FXO ports of the
SmartNode.
Figure 9. Rear view showing location of Ethernet, FXO, and FXS connectors, and ground lug
(SmartNode
Installing the SmartNode device35
5550 shown)
SmartNode 5550 & 4150 Series User Manual 3 • SmartNode Installation
NoteSmartNode devices that include surge protection have /SP in their model
code. All SmartNode /SP models provide a secondary protection against
over-voltage and over-current conditions (surges) including lightning strikes
and power cross.
For phone lines that go across buildings (TNV-3), a SmartNode /SP device (which
includes K.21-compliant surge protection) is required.
For SmartNode models without surge protection, only TNV-2 circuits are allowed
to be connected inside buildings.
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables
The SmartNode device has automatic MDX (auto-cross-over) detection and configuration on the Ethernet
ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable.
1. Connect to the subscriber port of the broadband access modem (DSL, cable, WLL) to ETH 0/0.
2. Connect port ETH 0/1 to your LAN.
For details on the Ethernet port pin-out and cables, refer to Appendix C, “Cabling” on page 59 and Appendix
D, “Port pin-outs” on page 66.
Connecting the power supply
Do the following to connect the main power to the SmartNode device:
1. Verify that the AC power supply included with your device is compatible with local standards. If it is not,
refer to Chapter
5, “Contacting Patton for Assistance” on page 46 to find out how to replace it with a com-
patible power supply.
NoteThe SmartNode does not have a power switch; it powers on once the device
is plugged in.
The power connection is made via the barrel jack on the rear panel of the SmartNode. No configuration is necessary for the power supply.
2. Connect the female end (barrel plug) to the barrel jack on the rear of the SmartNode (see figure 2 on
page 18) and the power supply male connectors to an appropriate power outlet.
3. Verify that the green Power LED is lit (see figure 10). It blinks fast during bootloader phase and blinks slow
during boot process of Trinity Software. It becomes solid when the system is up and running.
Installing the SmartNode device36
SmartNode 5550 & 4150 Series User Manual 3 • SmartNode Installation
.
Figure 10. Power LED
Congratulations, you have finished installing the SmartNode device! Now go to Chapter 4, “Initial Configura-
Connecting the SN5550 - SN4150/2ETH to your laptop PC...............................................................................39
Configure the desired IP address .....................................................................................................................40
Factory-default IP Settings ........................................................................................................................40
Changing the WAN IP address .................................................................................................................40
Connecting the SmartNode device to the network ..........................................................................................41
Connecting the SN4150 to a laptop PC ................................................................................................................42
Configure the Desired IP Address ...................................................................................................................43
Factory-default IP Settings ........................................................................................................................43
Changing the WAN IP address .................................................................................................................44
Loading the Configuration (optional)....................................................................................................................45
Additional Information .........................................................................................................................................45
38
SmartNode 5550 & 4150 Series User Manual 4 • Initial Configuration
CAUTION
CAUTION
Introduction
This chapter leads you through the basic steps to set up a new SmartNode device and to download a
configuration.
NoteIf you haven’t already installed the SmartNode device, refer to Chapter 3,
"SmartNode Installation" on page 30.
If you are installing an SN5550 or SN4150/2ETH, see section “Connecting the SN5550 - SN4150/2ETH to
your laptop PC”. Otherwise, to install an SN4150, see section “Connecting the SN4150 to a laptop PC” on
page 42.
Connecting the SN5550 - SN4150/2ETH to your laptop PC
First, the SmartNode device must be connected to the main power supply with the power cable. Wait until the
Power LED stops blinking and stays lit constantly. Now the SmartNode device is ready.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
-
For the ISDN connection to a carrier network, it shall be connected to a network termination device and not connected
directly to an outside POTS line.
NoteThe SmartNode device is equipped with Auto-MDX Ethernet ports, so you
can use straight-through cables for host or hub/switch connections (see
figure 11).
Figure 11. Connecting the SmartNode device to your laptop PC
The SmartNode device comes with a built-in DHCP server to simplify configuration. Therefore, to
Introduction39
SmartNode 5550 & 4150 Series User Manual 4 • Initial Configuration
automatically configure the PC for IP connectivity to the SmartNode device, the laptop PC must be
configured for DHCP. The SmartNode will provide the PC with an IP address. You can check the connection
to the SmartNode by executing the ping command from the PC command window as follows:
ping 192.168.1.1
Configure the desired IP address
Factory-default IP Settings
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 7.
Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default
DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
Table 7. Factory Default IP Address and Network Mask Configuration
IP AddressNetwork Mask
WAN Interface Ethernet 0 (ETH 0/0)DHCPDHCP
LAN Interface Ethernet 1 (ETH 0/1)192.168.1.1255.255.255.0
DHCP Address Range192.168.1.10–192.168.1.99255.255.255.0
If these addresses match with those of your network, go to section “Connecting the SmartNode device to the
network” on page 41. Otherwise, refer to the following sections to change the addresses and network masks.
Login
To access the SmartNode, start the Telnet application. Type either the host name
smartnode.local
or the default IP address into the address field of the Telnet application:
192.168.1.1
Accessing your SmartNode via a Telnet session displays the login screen. Type the factory default login: admin
and leave the password empty. Press the Enter key after the password prompt.
login:admin
password: <Enter>
192.168.1.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line
prompt. With the commands enable and configure you enter the configuration mode.
192.168.1.1>enable
192.168.1.1#configure
192.168.1.1(cfg)#
Changing the WAN IP address
Select the context IP mode to configure an IP interface.
192.168.1.1 (cfg) #context ip ROUTER
192.168.1.1 (ctx-ip) [ROUTER} #
Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a
network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set
Connecting the SN5550 - SN4150/2ETH to your laptop PC40
SmartNode 5550 & 4150 Series User Manual 4 • Initial Configuration
CAUTION
the IP address given to you by your network provider).
192.168.1.1(ctx-ip)[Router]#interface WAN
192.168.1.1(if-ip)[WAN]#no ipaddress DHCP
192.168.1.1(if-ip)[WAN]#ipaddress WAN 172.16.1.99/24
2002-10-28T00:09:40 : LOGINFO : Link down on interface WAN.
2002-10-29T00:09:40 : LOGINFO: Link up on interface WAN.
172.16.1.99(if-ip)[WAN]#
Copy this modified configuration to you new start-up configuration. This will store your changes in
non-volatile memory. Upon the next start-up the system will initialize itself using the modified configuration.
NoteThe modified configuration is applied immediately. It is not necessary to
reboot the device when changing any configuration parameter.
The SmartNode can now be connected to your network.
Connecting the SmartNode device to the network
In general, the SmartNode will connect to the network via the WAN ( E TH 0/0 ) port. This enables the
SmartNode to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode device is
equipped with Auto-MDX Ethernet ports, so you can use straight through or crossover cables for host or hub/
switch connections. (see
figure 12).
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
Figure 12. Connecting the SmartNode to the network
You can check the connection with the ping command from the SmartNode to another host on the network.
Connecting the SN5550 - SN4150/2ETH to your laptop PC41
SmartNode 5550 & 4150 Series User Manual 4 • Initial Configuration
CAUTION
172.16.1.99(if-ip)[WAN]#ping <IP Address of the host>
NoteIf the WAN address is not set to DHCP, to ping a device outside your local
LAN you must first configure the default gateway. (For information on con
figuring the default gateway, refer to section “Set IP addresses” in the Trinity
Software Configuration Guide.)
NoteIP Routing is disabled on SN4150/2ETH models. See Software license
options to enable it.
NoteConnecting both Ethernet ports to the same switch will only work if the
switch has separate ARP tables for each connection.
Go to section “Loading the Configuration (optional)” on page 45.
Connecting the SN4150 to a laptop PC
First, the SmartNode device must be connected to the main power supply with the power cable. Wait until the
Power LED stops blinking and stays lit constantly. Now the SmartNode device is ready.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
-
NoteThe SmartNode device has a fixed IP and a DHCP client setup to simplify
configuration. The Ethernet port is equipped with Auto-MDX so you can
use a straight-through cable for host or hub/switch connection.
There are two options for configuring the SmartNode device:
• The SmartNode device is connected to a laptop PC (see figure 13) that is configured with a fixed IP in the
same range as the SmartNode device’s IP address (for instance: PC’s IP address; 192.168.1.10; mask:
255.255.255.0).
Figure 13. Connecting the SmartNode to a laptop PC
• The SmartNode device is connected to a local area network (LAN) that has a DHCP server running which
assigns an IP address to the SmartNode device (see
figure 14). Using the SN Discovery tool, the SmartNode
device’s IP can be determined.
Connecting the SN4150 to a laptop PC42
SmartNode 5550 & 4150 Series User Manual 4 • Initial Configuration
Figure 14. Connecting SmartNode device and PC to a LAN with DHCP server.
You can check the connection to the SmartNode by executing the ping command from the PC command window as follows:
ping 192.168.1.1
Configure the Desired IP Address
Factory-default IP Settings
The factory default configuration for the Ethernet interface is listed in table 7. The interface bound to ETH 0/0
(WAN) has a DHCP client running and a fixed IP address.
Table 8. Factory Default IP Address and Network Mask Configuration
WAN Interface Ethernet 0 (ETH 0/0)IP AddressNetwork Mask
If these addresses match with those of your network, go to section “Loading the Configuration (optional)” on
page 45. Otherwise, refer to the following sections to change the addresses and network masks.
Connecting the SN4150 to a laptop PC43
SmartNode 5550 & 4150 Series User Manual 4 • Initial Configuration
Login
To access the SmartNode, start the Telnet application. Type either the default IP address into the address field
of the Telnet application:
192.168.1.1
Or use the SN Discovery Tool to find out the IP address previously assigned by the DHCP server.
Accessing your SmartNode device via a Telnet session displays the login screen. Type the factory default login:
admin and leave the password empty. Press the Enter key after the password prompt.
login:admin
password: <Enter>
192.168.1.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line
prompt. With the commands enable and configure you enter the configuration mode.
192.168.1.1>enable
192.168.1.1#configure
192.168.1.1(cfg)#
Changing the WAN IP address
Select the context IP mode to configure an IP interface.
192.168.1.1 (cfg) #context ip ROUTER
192.168.1.1 (ctx-ip) [ROUTER} #
Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a
network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set
the IP address given to you by your network provider).
192.168.1.1(ctx-ip)[Router]#interface WAN
192.168.1.1(if-ip)[WAN]#no ipaddress
192.168.1.1(if-ip)[WAN]#ipaddress WAN 172.16.1.99/24
2002-10-28T00:09:40 : LOGINFO : Link down on interface WAN.
2002-10-29T00:09:40 : LOGINFO: Link up on interface WAN.
172.16.1.99(if-ip)[WAN]#
Copy this modified configuration to you new start-up configuration. This will store your changes in
non-volatile memory. Upon the next start-up the system will initialize itself using the modified configuration.
NoteThe modified configuration is applied immediately. It is not necessary to
reboot the device when changing any configuration parameter.
The SmartNode device can now be connected to your network.
Connecting the SN4150 to a laptop PC44
SmartNode 5550 & 4150 Series User Manual 4 • Initial Configuration
Loading the Configuration (optional)
The WebWizard Community provides a collection of Wizards that help to reduce the setup time of a Patton
device.
Simply download the Wizard to your device, execute it locally, and you are ready to do phone calls after the
SmartNode has rebooted.
Optionally, you may execute the Wizard that matches your application online and import the generated .cfg
config into the SmartNode.
In addition to that the knowledgebase provides configuration file templates that may fit to your application.
NoteIf your application is unique and not covered by any of Patton’s configura-
tion templates, you can manually configure the SmartNode instead of loading a configuration file template. In that case, refer to the Trinity Command Line Reference Guide for information on configuring the SmartNode device.
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration
named SN.cfg in the root directory of the TFTP server.
After the SmartNode device has been rebooted the new startup configuration will be activated.
172.16.1.99(if-ip)[WAN]#reload
Press 'yes' to restart, 'no' to cancel :yes
The system is going down NOW
Additional Information
For detailed information about configuring and operating guidance, set-up procedures, and troubleshooting,
refer to the Trinity Command Line Reference Guide
Out-of-warranty service .............................................................................................................................48
Returns for credit ......................................................................................................................................48
Return for credit policy .............................................................................................................................48
SmartNode 5550 & 4150 Series User Manual 5 • Contacting Patton for Assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Contacting Patton Technical Services for Free Support
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
NoteIf you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more con
venient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
-
Warranty cove rage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Introduction47
SmartNode 5550 & 4150 Series User Manual 5 • Contacting Patton for Assistance
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro
-
phes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs)48
Radio and TV interference ....................................................................................................................................50
CE Declaration of Conformity ..............................................................................................................................50
Authorized European Representative .....................................................................................................................50
SmartNode 5550 & 4150 Series User Manual A • Compliance Information
Compliance
EMC
• FCC Part 15, Class A
• EN55032
• EN55024
Safety
• UL62368-1/CSA C22.2 No. 62368-1
• IEC/EN 62368-1
Radio and TV interference
The SmartNode device generates and uses radio frequency energy, and if not installed and used properly—that
is, in strict accordance with the manufacturer’s instructions—may cause interference to radio and television
reception. The SmartNode device has been tested and found to comply with the limits for a Class A computing
device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to provide
reasonable protection from such interference in a commercial installation. However, there is no guarantee that
interference will not occur in a particular installation. If the SmartNode device does cause interference to radio
or television reception, which can be determined by disconnecting the unit, the user is encouraged to try to
correct the interference by one or more of the following measures: moving the computing equipment away
from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment into a different
AC outlet (such that the computing equipment and receiver are on different branches).
CE Declaration of Conformity
We certify that the apparatus identified above conforms to the requirements of Council Directive 2014/30/EU
on the approximation of the laws of the member states relating to electromagnetic compatibility; Council
Directive 2014/35/EU on the approximation of the laws of the member states relating to electrical equipment
designed for use within certain voltage limits; Council Directive 2011/65/EU as modified by Council Directive
2015/863/EU on the approximation of the laws of the member states relating to RoHS and REACH compli
ance; and Council Directive 2009/125/EC establishing a framework for the setting of ecodesign requirements
for energy-related products.
The safety advice in the documentation accompanying this device shall be obeyed. The conformity to the
above directive is indicated by the CE mark on the device.
The signed Declaration of Conformity can be downloaded at www.patton.com/certifications.
-
Authorized European Representative
Martin Green
European Compliance Services Limited
Milestone house
Longcot Road
Shrivenham
SN6 8AL, UK
Compliance50
SmartNode 5550 & 4150 Series User Manual A • Compliance Information
CAUTION
ISDN Compliance
The device is approved for connection to the public ISDN telecommunication network.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
Data Connectivity .................................................................................................................................................53
Fax and modem support........................................................................................................................................54
IP Services .............................................................................................................................................................55
WAN Interface (if applicable)................................................................................................................................56
SmartNode 5550 & 4150 Series User Manual B • Specifications
NoteRefer to the software feature matrix for the most up-to-date specifications.
DSP
One 8-channel DSP. All 4V models are restricted by software to not allow more than 4 calls. Upgradeable by
license to max. 8 calls (at additional cost).
Voice Connectivity
2 or 4 ISDN BRI S0/T0 (S/T), 4-wire
RJ45 ports NT/TE configurable per port
Point-to-point, point-to-multipoint configurable
Lifeline bypass relay between BRI 0/0 and 0/1 ports, and BRI 0/2 and 0/3 ports when present (Depends on
model; /R option)
ISDN line power can be switched on per software per port
2 or 4 FXS ports, RJ-11/12
2 or 4 FXO ports, RJ-11/12
2-wire Loopstart
EuroPOTS (ETSI EG201188)
Programmable AC impedance, feeding, ring and onhook voltage
Caller-ID FSK and ITU V.23/Bell 202 generation
Long Reach FXS—10 km @ 3REN load
Data Connectivity
Two 10/100/1000Base-TX Ethernet ports (SN5550; SN41xx/2ETH)
One 10/100/1000Base-TX Ethernet port (SN4150)
All ports full duplex, auto-sensing, auto-MDX
Voice Processing (signaling dependent)
Full-duplex channels with voice CODECS:
• G.711 A-Law/-Law (64 kbps)
• G.722 (64 kbps)
• G.726 (ADPCM 16,24,32,40 kbps)
• G.723.1 (5.3 or 6.3 kbps)
• G.729ab (8kbps)
G.168 echo cancellation (128ms)
Four or eight simultaneous low-bandwidth voice or T.38 fax calls
DSP53
SmartNode 5550 & 4150 Series User Manual B • Specifications
DTMF detection and generation
Carrier tone detection and generation
Silence suppression and comfort noise
Adaptive and configurable dejitter buffer
Configurable tones (dial, ringing, busy, etc.)
Configurable transmit packet length
RTP/RTCP (RFC 1889)
SRTP (RFC 3711)
Fax and modem support
Automatic fax and modem detection
Codec fallback for modem-bypass
T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 K)
G.711 Fax-Bypass (incl. Super G3 Fax)
Voi ce S ig n al i ng
SIPv2 and SIPv2 over TLS (licensed feature on SN4150)
SIP call transfer, redirect
Overlap or en-bloc dialing
DTMF in-band, out-of-band
Configurable progress tones
Voice Routing—session router
Local switching (hairpinning)
Least cost routing
Interface huntgroups
Call-Distribution groups
Number blocking
Call Routing Criteria:
• Interface
• Calling/called party number
• Time of day, day of week, date
• Wildcard and regular expression matching
Fax and modem support54
SmartNode 5550 & 4150 Series User Manual B • Specifications
Regular expression number manipulation functions:
• Replace numbers
• Add/remove digits
• Pattern matching and replacement
IP Services
IPv4 & IPv6 router (Dual Stack)
Routing functionalities are included on SN5550 and optional on SN4150:
• BGP
• GRE
• RIP
• (IPv4 and IPv6 - Dual Stack)
• OpenVPN (License at additional charge)
Programmable static routes and policy-routing
ICMP redirect (RFC 792); Packet fragmentation
DiffServe/ToS set or queue per header bits
Packet Policing discards excess traffic
DHCP client and server (IPv4 and IPv6—Dual Stack)
DNS client and relay-server, DynDNS
IP Services55
SmartNode 5550 & 4150 Series User Manual B • Specifications
WAN Interface (if applicable)
NoteFor information on configuring the WAN interface, see Chapter 4, “Initial
Analog FXS ...........................................................................................................................................................61
Analog FXO ..........................................................................................................................................................63
SmartNode 5550 & 4150 Series User Manual C • Cabling
CAUTION
RJ-45, male
1
2
3
4
RJ-45, male
1
2
3
4
5
6
7
8
5
6
7
8
Introduction
This section provides information on the cables used to connect the SmartNode device to the existing network
infrastructure and to third party products.
Ethernet
Ethernet devices (10/100/1000 Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All
Ethernet ports on the SmartNode device are Auto-MDX. Use any straight or crossover cable to a host, hubs,
switches, PCs or other devices.
The interconnecting cables shall be acceptable for external use
an shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
NoteConnecting both Ethernet ports to the same switch will only work if the
switch has a separate ARP table for each connection.
-
Figure 15. Typical Ethernet straight-through cable diagram for 10/100Base-T
Figure 16. Typical Ethernet straight-through cable diagram for 1000Base-T
Introduction60
SmartNode 5550 & 4150 Series User Manual C • Cabling
CAUTION
Analog FXS
The Interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
Applicable to SmartNode devices equipped with FXS ports. The FXS ports are connected to analog terminals
(phones, fax machines, answering machines, etc.) via cables terminated with RJ-11 connectors (see section
“FXS port” on page 67 for details on port pin-outs).
-
Figure 17. Connecting an FXS device
Analog FXS61
SmartNode 5550 & 4150 Series User Manual C • Cabling
Figure 18. RJ-11 pin-out diagram
Table 10. RJ-11 socket
PinSignal
3Ring (-)
4Tip (+)
Analog FXS62
SmartNode 5550 & 4150 Series User Manual C • Cabling
CAUTION
Analog FXO
The Interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
Applicable to SmartNodes equipped with FXO ports. The FXO ports are connected to analog phone lines (see
figure 19) via cables terminated with RJ-11 connectors (see section “FXO port” on page 68 for details on port
pinouts).
NoteThe phone line socket (connector type and pinout) available from the public
network vary from country to country. Refer to technical information avail
able from your local operator for additional cabling information.
-
-
Figure 19. Connecting to an FXO line socket
Analog FXO63
SmartNode 5550 & 4150 Series User Manual C • Cabling
CAUTION
CAUTION
ISDN BRI
The ISDN ports are connected to ISDN terminals (Phones, PBXs) or an ISDN NT using cables terminated
with RJ-45 connectors. Use straight-through cables to connect to the S/T port of your NT or phones/PBX.
The interconnecting cables shall be acceptable for external use
an shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.
For the ISDN connection to a carrier network, it shall be connected to a network termination device and not connected
directly to an outside POTS line.
-
Figure 20. Connecting an ISDN device
ISDN BRI64
SmartNode 5550 & 4150 Series User Manual C • Cabling
FXO port ..............................................................................................................................................................68
ISDN BRI (NT/Net or TE/User) ports .................................................................................................................68
G.SHDSL EFM & ATM port (/2G and /4G models)...........................................................................................68
VDSL-ADSL Port (/A and /AVA & /AVB models only).......................................................................................69
The FXS ports use an RJ-11 connector with 6 positions. The middle two positions 3 and 4 are used according
to
table 14.
Table 14. RJ-11 socket
PinSignal
3Ring (-)
4Tip (+)
NotePins not listed are not used.
Introduction67
SmartNode 5550 & 4150 Series User Manual D • Port pin-outs
CAUTION
FXO port
The FXO ports use an RJ-11 connector with 6 positions. The middle two positions 3 and 4 are used according
to
table 14 on page 67.
NotePins not listed are not used.
ISDN BRI (NT/Net or TE/User) ports
The BRI phone port uses an 8-pin RJ-45 connector (the pin-out shown in table 15).
Table 15. RJ-45 Socket
PinSignal
3Rx+
4Tx+
5Tx6Rx+
NotePins not listed are not used
NoteAll pins between the even and odd ports are connected during power failure.
(BRI 0/0 and BRI 0/1 | BRI 0/2 and BRI 0/3 | BRI 0/4 and BRI 0/5 | BRI
0/6 and BRI 0/7). Fallback relay operation (depending on Model. Only for
models with /R in product code):
• When the unit is not powered, the fallback relay connects pins 3,
4, 5, and 6 of the net and the user ports (fallback) together. This
enables you to place calls to the PSTN even if the unit is powered
down.
• Line power applied to the Line port is fed through to the Phone
port at all times and independent of the fallback relay’s status.
NoteOn each ISDN BRI port in TE mode, it is possible to switch on ISDN line
power per software. The total amount of power is 4W. If a ISDN BRI port is
switched to NT mode, the ISDN line power is turned off.
G.SHDSL EFM & ATM port (/2G and /4G models)
..
DO NOT insert an RJ11 connector into an RJ45 socket. An RJ11 connector, which has 4
or 6 pins (see
socket, causing data connections to fail. This can especially be an issue with WAN interfaces (SDSL, ADSL, etc). If it is necessary to connect an RJ11 connector with an RJ45
port, an RJ11-to-RJ45 adapter must be used.
figure 22 on page 69) can permanently damage the 8 pins in an RJ45
FXO port68
SmartNode 5550 & 4150 Series User Manual D • Port pin-outs
DO NOT insert an RJ11 connector into an RJ45 socket. An RJ11 connector, which has 4
or 6 pins (see
figure 22) can permanently damage the 8 pins in an RJ45 socket, causing
data connections to fail. This can especially be an issue with WAN interfaces (SDSL,
ADSL, etc). If it is necessary to connect an RJ11 connector with an RJ45 port, an RJ11-toRJ45 adapter must be used.
Table 17. VDSL/ADSL Port: RJ-45 connector
PinSignal
4Tip
5Ring
NotePins not listed are not used.
Fiber Ports (/F models only)
For tested and approved modules, please refer to the list of SFP’s Patton has tested at http://www.patton.com/
Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................76
Resetting the SmartNode device when it is initially powered off............................................................................76
72
SmartNode 5550 & 4150 Series User Manual F • Reset Button Functions
Introduction
The Reset button (see figure 23 on page 74 for the SN4150 Reset button location, and figure 24 on page 75 for
the SN5550 Reset button location) is used to do the following:
• Reboot the SmartNode device (see section “Resetting the SmartNode device when it is operating and the
Power LED is lit” on page 76)
• Erase the startup-config settings, which is followed by a SmartNode device reboot as indicated by the slow
blinking of all LEDs (see section
is lit” on page 76)
• Factory reset, which is followed by a device reboot as indicated by the fast blinking of all LEDs (see section
“Resetting the SmartNode device when it is operating and the Power LED is lit” on page 76)
• Troubleshoot the SmartNode device if it is not booting properly (see section “Resetting the SmartNode device
when it is initially powered off” on page 76)
“Resetting the SmartNode device when it is operating and the Power LED
Introduction73
SmartNode 5550 & 4150 Series User Manual F • Reset Button Functions
Figure 23. SN4150 Reset button
Introduction74
SmartNode 5550 & 4150 Series User Manual F • Reset Button Functions
Figure 24. SN5551 Reset button
Introduction75
SmartNode 5550 & 4150 Series User Manual F • Reset Button Functions
CAUTION
Resetting the SmartNode device when it is operating and the Power LED
is lit
The Reset button has the following behaviors depending on how many seconds (see figure 25) the button is
pressed (see table 18 on page 76 for the results from pressing the button).
Figure 25. Reset button periods (in seconds) for performing actions
Table 18. Results from pressing the Reset button
PeriodAction
A
(less than 1 second)
B
(1 to 4 seconds)
C
(5 to 14 seconds)
D
(15 to 20 seconds)
Reboot device
No action
• Erase startup-config
• Reboot (indicated by the slow blinking of all LEDs
• Factory reset which erases entire flash memory except for shipping-
config, shipping wizards, default root CAs and software licenses
• Reboot (indicated by fast blinking of all LEDs)
Resetting the SmartNode device when it is initially powered off
This procedure should only be performed if the SmartNode
device is not booting properly. It should used by trained Smart
Node technicians and Patton Support personnel only.
If the SmartNode device is not booting properly, the Reset button may remedy the problem as follows:
• Switching to the backup image
• Erasing the entire contents of flash memory (no exceptions)
-
The following procedure must be performed starting with the SmartNode device in a powered off state:
1. Hold the Reset button and
2. Apply power to the SmartNode device while continuing to hold the Reset button.
3. The Power LED flashes quickly for 2 seconds, during which time the Reset button must remain pressed.
Resetting the SmartNode device when it is operating and the Power LED is lit76
SmartNode 5550 & 4150 Series User Manual F • Reset Button Functions
4. The Power LED will begin a blink pattern (see table 19). Release the Reset button.
Table 19. Using the Reset button to switch to a backup image or erase flash memory
LED Blink PatternAction
1-blink, pauseBoot normally
2-blinks, pauseSwitch to backup image, then boot (boot normally if the device only has a
single image).
3-blinks, pauseErase entire contents of flash memory (no exceptions), then boot.
NoteErasing flash memory also deletes previously pur-
chased and loaded software license keys.
5. Pressing and releasing the Reset button will cycle through the blink patterns.
6. 10 seconds after the last Reset button press, an action will be performed based on the selected pattern.
Resetting the SmartNode device when it is initially powered off77
Appendix G End User License Agreement
Chapter contents
End User License Agreement .................................................................................................................................79
2. Title ............................................................................................................................................................79
3. Term ...........................................................................................................................................................79
4. Grant of License ..........................................................................................................................................79
8. Other Licenses ............................................................................................................................................80
10. Governing Law .........................................................................................................................................81
SmartNode 5550 & 4150 Series User Manual G • End User License Agreement
End User License Agreement
By opening this package, operating the Designated Equipment or downloading the Program(s) electronically,
the End User agrees to the following conditions:
1. D e fi n i t i o n s
A)“Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton
Electronics Company Program(s) or the Program(s) themselves.
B)“Program(s)” shall mean all software, software documentation, source code, object code, or executable
code.
C)“End User” shall mean the person or organization which has valid title to the Designated Equipment.
D)“Designated Equipment” shall mean the hardware on which the Program(s) have been designed and
provided to operate by the End User.
2. Title
Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary
information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.
Patton does not convey any intellectual property title or rights in the Licensed Products to Licensee. All
Licensed Products furnished by Patton, and all copies thereof, and compilations, programmatic extension, and
all Patches, Updates, Upgrades and Platform Releases, are and shall remain the property of Patton or Patton’s
licensors, as applicable. Further, the Licensed Products provided under this Agreement are not custom software
but are standard commercial software. Except for the license use rights otherwise expressly provided in this
Agreement, no right, title or interest in Patton Licensed Products is granted hereunder. Licensee shall not use
any proprietary information of Patton to create any computer software program or user documentation, which
is substantially similar to the Licensed Products.
3. Term
The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by
End User or unless the license is terminated earlier as defined in section
“6. Termination” on page 80.
4. Grant of License
A)During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,
non-assignable and non-exclusive license to the End User to use the Program(s) only with the Desig
-
nated Equipment at a site owned or leased by the End User.
B)The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-
ignated Equipment that was first purchased or used or its temporary or permanent replacement.
C)The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Program(s) or having the same done by another party.
D)Should End User transfer title of the Designated Equipment to a third party after entering into this
license agreement, End User is obligated to inform the third party in writing that a separate End User
License Agreement from Patton Electronics Company is required to operate the Designated Equipment.
End User License Agreement79
SmartNode 5550 & 4150 Series User Manual G • End User License Agreement
5. Warranty
The Program(s) are provided “as is” without warranty of any kind. Patton Electronics Company and its licensors disclaim all warranties, either express or implied, including but not limited to the implied warranties of
merchantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics
Company or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss
of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of
the use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possi
bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Government agrees that such Program(s) are “commercial computer software” or “computer software documentation” and that, absent a written agreement to the contrary, the Government’s rights with respect to such
Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a)
and/or DEARS 227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Soft
-
ware—Restricted Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.
6. Termination
A)The End User may terminate this agreement by returning the Designated Equipment and destroying all
copies of the licensed Program(s).
-
B)Patton Electronics Company may terminate this Agreement should End User violate any of the provi-
sions of section “4. Grant of License” on page 79.
C)Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of
the licensed Program(s)
7. N o t i c e s
Patton devices may log, collect and report data related to installed software, licenses, feature utilization, product
performance, device management, service quality and other parameters which is used for quality control, prod
uct improvement, license management, service level management and technical support. Collected data may be
reported to Patton or a service provider delivering its services connected to the device.
Patton may use this information for other business purposes, such as to alerting you to updated products or services, securing access to software updates, and assisting in order processing.
Any and all information collected by Patton or its assigns will be kept strictly confidential and will not be sold,
rented, loaned, or otherwise disclosed to any third party except as required by law.
8. Other Licenses
The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company
licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identi
fied to the Programs includes:
• The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL
• RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment from
Red Hat distributed to you pursuant to the eCos license terms (ecos.sourceware.org/license-overview.html)
and GNU General Public License (GPL) terms (www.gnu.org/copyleft/gpl.html). Source code is available
upon request.
End User License Agreement80
SmartNode 5550 & 4150 Series User Manual G • End User License Agreement
9. Unenforceable Provisions
If any part of these terms and conditions are found to be invalid or unenforceable under applicable law, such
part will be ineffective to the extent of such invalid or unenforceable part only, without in any way affecting the
remaining parts of these terms and conditions.
10. Governing Law
The rights and obligations of the parties pursuant to these terms and conditions are governed by, and shall be
construed in accordance with, the laws of the State of Maryland, USA.
User may be subject to other local, provincial or state and national laws. User hereby irrevocably submits to the
exclusive jurisdiction of the courts of the State of Maryland, USA for any dispute arising under or relating to
this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be
entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris
diction where User resides, does business, or has assets.
11. Wa i ver
No waiver of any of the provisions of these terms and conditions will be deemed to constitute a waiver of any
other provision nor shall such a waiver constitute a continuing waiver unless otherwise expressly provided in
writing duly executed by the party to be bound thereby. Any other terms and conditions of sale, to the extent
not inconsistent herein, regarding a Patton device, program, license or service remain in full force and effect.
-
End User License Agreement81
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