Patton SmartNode 4830 Series, SmartNode 4832, SmartNode 4834, SmartNode 4832LL, SmartNode 4834LL User Manual

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Page 1

SmartNode 4830 Series

Leased-Line Extenders over IP

User Manual

This is a Class A device and is not intended for use in a residential environment.

Sales Office: +1 (301) 975-1000

Technical Support: +1 (301) 975-1007

E-mail: [email protected]

WWW: www.patton.com

Part Number: 07MSN4830LL-UM, Rev. A

Revised: November 19, 2012

Page 2

Patton Electronics Company, Inc.

7622 Rickenbacker Drive

Gaithersburg, MD 20879 USA

tel: +1 (301) 975-1000

fax: +1 (301) 869-9293

support: +1 (301) 975-1007

web: www.patton.com

e-mail: [email protected]

Trademark Statement

The term SmartNode is trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners.

The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.

Warranty Information

The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.

Patton Electronics warrants all SmartNode extender components to be free from defects, and will—at our option—repair or replace the product should it fail within one year from the first date of the shipment.

This warranty is limited to defects in workmanship or materials, and does not cover customer damage, abuse or unauthorized modification. If the product fails to perform as warranted, your sole recourse shall be repair or replacement as described above. Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed an acceptance of these terms by the user.

Page 3

Summary Table of Contents

1 General information...................................................................................................................................... 14

2 Applications overview.................................................................................................................................... 19

3 Hardware installation.................................................................................................................................... 21

4 Getting started with the SmartNode.............................................................................................................. 32

5 LEDs status and monitoring ......................................................................................................................... 36

6 Contacting Patton for assistance ................................................................................................................... 38

A Compliance information .............................................................................................................................. 41

B Specifications ................................................................................................................................................ 44

C Cabling ......................................................................................................................................................... 47

D Port pin-outs ................................................................................................................................................ 51

E Installation checklist .................................................................................................................................... 53

Page 4

Table of Contents

Summary Table of Contents ........................................................................................................................... 3

Table of Contents ........................................................................................................................................... 4

List of Figures ................................................................................................................................................. 6

List of Tables .................................................................................................................................................. 7

About this guide ............................................................................................................................................. 8

Safety when working with electricity ...............................................................................................................10

Preventing electrostatic discharge damage .......................................................................................................12

General observations .......................................................................................................................................12

General conventions .......................................................................................................................................13

1 General information...................................................................................................................................... 14

SmartNode Series Leased-Line Extenders overview................................................................................................15

SmartNode 4832 and 4834 Leased-Line Extenders .........................................................................................16

2 Applications overview.................................................................................................................................... 19

Typical application ................................................................................................................................................20

Leased-line extension ......................................................................................................................................20

3 Hardware installation.................................................................................................................................... 21

Planning the installation ........................................................................................................................................22

Installation checklist .......................................................................................................................................23

Site log ............................................................................................................................................................24

Network information ......................................................................................................................................24

IP related information .....................................................................................................................................24

Software tools .................................................................................................................................................24

Power source ...................................................................................................................................................24

Location and mounting requirements .............................................................................................................25

Installing the SmartNode extender ........................................................................................................................25

Mounting the SmartNode extender ................................................................................................................25

Connecting cables ...........................................................................................................................................25

4 Getting started with the SmartNode.............................................................................................................. 32

Introduction..........................................................................................................................................................33

Configure the IP address........................................................................................................................................34

Power connection and default configuration ...................................................................................................34

Connect with the serial interface .....................................................................................................................34

Login ..............................................................................................................................................................35

5 LEDs status and monitoring ......................................................................................................................... 36

Status LEDs...........................................................................................................................................................37

6 Contacting Patton for assistance

Introduction..........................................................................................................................................................39

Contact information..............................................................................................................................................39

Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................39

................................................................................................................... 38

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SmartNode 2290 Series User Manual Table of Contents

Warranty coverage ..........................................................................................................................................39

RMA numbers ................................................................................................................................................40

A Compliance information .............................................................................................................................. 41

Compliance ...........................................................................................................................................................42

EMC ...............................................................................................................................................................42

Safety ..............................................................................................................................................................42

PSTN .............................................................................................................................................................42

Radio and TV interference ....................................................................................................................................42

CE Declaration of Conformity..............................................................................................................................42

Authorized European Representative.....................................................................................................................43

B Specifications ................................................................................................................................................ 44

Capacity ................................................................................................................................................................45

Audio connectivity ................................................................................................................................................45

Data Services.........................................................................................................................................................45

Quality of Service ..................................................................................................................................................45

Voice Signaling......................................................................................................................................................45

Voice Processing....................................................................................................................................................46

Management .........................................................................................................................................................46

System...................................................................................................................................................................46

Temperature..........................................................................................................................................................46

Humidity ..............................................................................................................................................................46

C Cabling ......................................................................................................................................................... 47

Introduction..........................................................................................................................................................48

Serial console.........................................................................................................................................................48

Ethernet 10Base-T and 100Base-T ........................................................................................................................49

Analog FXS ...........................................................................................................................................................50

D Port pin-outs ................................................................................................................................................ 51

Introduction..........................................................................................................................................................52

Console port..........................................................................................................................................................52

Ethernet 10Base-T and 100Base-T port ................................................................................................................52

Voice port .............................................................................................................................................................52

E Installation checklist .................................................................................................................................... 53

Introduction..........................................................................................................................................................54

Page 6

List of Figures

1 SmartNode extender (SmartNode 4834 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2 Examples of SmartNode 4832 and 4834 Series rear panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 SmartNode 4834 power input connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4 SmartNode 4832 and 4834 front panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5 Leased-line extension application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6 Rear view showing location of Ethernet connectors and voice ports (SmartNode 4834 shown) . . . . . . . . . . . . 26

7 Analog connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

8 Analog connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

9 RJ-11 pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

10 Connecting a SmartNode 4834 Series device to a hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

11 Connecting to a host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

12 Power connector location on rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

13 SmartNode extender front panel LEDs and Voice port locations (SmartNode 4834 shown) . . . . . . . . . . . . . . 31

14 Steps for setting up a new SmartNode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

15 Connecting to the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

16 Examples of SmartNode 4832 and 4834 Series front panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

17 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

18 Ethernet cross-over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

19 Ethernet straight-through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

20 Connecting an FXS device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

21 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Page 7

List of Tables

1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5 RJ-11 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

6 Ethernet 10/100Base-T (RJ-45) port pin-outs (SmartNode 4834 Series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

7 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

8 SmartNode LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

9 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

10 RJ-11 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

11 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Page 8

About this guide

This guide describes the SmartNode 4834 and 4832 Series hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the avail able Configuration Notes.

Audience

This guide is intended for the following users:

• Operators

• Installers

• Maintenance technicians

Structure

This guide contains the following chapters and appendices:

• Chapter 1 on page 14 provides information about extender features and capabilities

• Chapter 2 on page 19 contains an overview describing extender operation and applications

• Chapter 3 on page 21 provides quick start hardware installation procedures

• Chapter 4 on page 32 describes getting started with the SmartNode extender

• Chapter 5 on page 36 contains definitions for the LED status indicators

• Chapter 6 on page 38 contains information on contacting Patton technical support for assistance

• Appendix A on page 41 contains compliance and regulatory information for the extenders

• Appendix B on page 44 contains specifications for the extenders

• Appendix C on page 47 provides cable recommendations

• Appendix D on page 51 describes the extender’s ports and pin-outs

• Appendix E on page 53 lists the tasks for installing a SmartNode 4832 or 4834 Series extender

For best results, read the contents of this guide before you install the extender.

Page 9

SmartNode 4830 Series User Manual About this guide

Precautions

Notes and cautions, which have the following meanings, are used throughout this guide to help you become aware of potential extender problems. Warnings relate to personal injury issues, and Cautions refer to potential property damage.

Note

Calls attention to important information.

The shock hazard symbol and WARNING heading indicate a potential electric shock hazard. Strictly follow the warning instructions to avoid injury caused by electric shock.

Le symbole de danger de choc et la position WARNING indique un risque de choc électrique. Suivre strictement les instructions d'avertissement pour éviter les blessures causées par un choc électrique.

The alert symbol and WARNING heading indicate a potential safety hazard. Strictly follow the warning instructions to avoid personal injury.

Le symbole alerte et WARNING rubrique indiquer un danger potentiel pour la sécurité. Suivre strictement les instructions d'avertissement pour éviter les blessures.

The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.

Le symbole de danger de choc et la position CAUTION indique un risque de choc électrique. Suivre strictement les instructions pour éviter les dommages matériels causés par un choc élec trique.

The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.

Le symbole d'alerte et indiquent la position CAUTION un danger potentiel. Suivre strictement les instructions afin d'éviter des dom mages matériels.

Page 10

SmartNode 4830 Series User Manual About this guide

Safety when working with electricity

•

This device contains no user serviceable parts. The device can only be repaired by qualified service personnel.

Cet appareil contient des pièces n'est réparable par l'utilisateur. Ce dispositif ne peut être réparé par du personnel qualifié.

•

Do not open the device when the power cord is connected. For systems without a power switch, and without an external power adapter, line volt ages are present within the device when the power cord is connected.

Ne pas ouvrir l'appareil lorsque le cordon d'alimentation est connecté. Pour les systèmes sans un commutateur de puissance et sans un adaptateur d'alimentation externe, des tensions de ligne sont présents au sein de l'appareil lorsque le cordon d'alimentation est connecté.

•

For devices with an external power adapter, the power adapter shall be a listed Limited Power Source. The mains outlet that is utilized to power the device shall be within 10 feet (3 meters) of the device, shall be easily accessible, and protected by a circuit breaker in compliance with local regu latory requirements.

Pour les appareils avec un adaptateur d'alimentation externe, l'adaptateur d'alimentation doit être une source d'alimentation limitée cotée. La prise de courant qui est utilisé pour alimenter le dispositif doit être à 10 pieds (3 mètres) de l'appareil, doit être facilement accessible, et protégé par un dis joncteur en conformité avec les exigences réglementaires locales.

•

For AC powered devices, ensure that the power cable used meets all applicable standards for the country in which it is to be installed.

Pour les appareils alimentés par AC, veiller à ce que le câble d'alimentation utilisé respecte toutes les normes applicables pour le pays dans lequel il doit être installé.

•

For AC powered devices which have 3 conductor power plugs (L1, L2 & GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or socket) must have an earth ground.

Pour les appareils alimentés en ca qui ont 3 prises de courant des conducteurs (L1, L2 et GND ou à chaud, neutre et de la sécurité / de protection au sol), la prise murale (ou socket) doit avoir une prise de terre.

•

For DC powered devices, ensure that the interconnecting cables are rated for proper voltage, current, anticipated temperature, flammability, and mechanical serviceability.

Pour les appareils alimentés par courant continu, veiller à ce que les câbles d'interconnexion sont conçus pour la tension appropriée, courant, tempéra ture prévue, l'inflammabilité et d'entretien mécanique.

•

WAN, LAN & PSTN ports (connections) may have hazardous network voltages are present, regardless of whether the device is powered ON or OFF. PSTN relates to interfaces such as telephone lines. FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voice, etc. These are known as “hazardous network volt ages” and to avoid electric shock use caution when working near these ports. When disconnecting cables for these ports, detach the far end connec tion of the SmartNode first.

Page 11

SmartNode 4830 Series User Manual About this guide

Ports WAN, LAN et PSTN (connexions) peuvent avoir des tensions dangereuses présenter indépendamment du fait que l'appareil est allumé ou éteint. PSTN concerne des interfaces telles que les lignes téléphoniques, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voix, etc Ils sont connus comme "ten

sions dangereuses du réseau" et d'éviter un choc électrique preuve de prudence lorsque l'on travaille à proximité de ces ports. Lors de la déconnexion des câbles pour ces ports, détacher la connexion bout en premier.

•

Do not work on the device or connect or disconnect cables during periods of lightning activity.

Ne pas travailler sur l'appareil ou de connecter ou déconnecter les câbles pendant les périodes d'activité de foudre.

•

If one has reason to open the chassis or case, then the precautions mentioned above shall be followed. This includes both the warnings relating to disconnection of the input power, and the warnings relating to the discon

nection of WAN, LAN & PSTN ports.

Si l'on a raison d'ouvrir le châssis ou le cas, alors les précautions mentionnées ci-dessus doivent être respectées. Cela inclut les mises en garde relatives à la déconnexion de la puissance d'entrée et les avertissements relatifs à la déconnexion des ports WAN, LAN et PSTN.

In accordance with the requirements of council directive 2002/ 96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.

This device is NOT intended nor approved for connection to the PSTN. It is intended only for connection to customer premise equipment.

Page 12

SmartNode 4830 Series User Manual About this guide

Preventing electrostatic discharge damage

When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.

Electrostatic Discharge (ESD) can damage equipment and impair electrical circuitry. It occurs when electronic printed circuit cards are improperly handled and can result in complete or intermittent failures. Do the following to prevent ESD:

•

Always follow ESD prevention procedures when removing and replacing cards.

•

Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.

•

To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis.

General observations

• Clean the case with a soft slightly moist anti-static cloth

• Place the unit on a flat surface and ensure free air circulation

• Avoid exposing the unit to direct sunlight and other heat sources

• Protect the unit from moisture, vapors, and aggressive liquids

Page 13

SmartNode 4830 Series User Manual About this guide

Typographical conventions used in this document

This section describes the typographical conventions and terms used in this guide.

General conventions

The procedures described in this manual use the following text conventions:

Table 1. General conventions

Convention Meaning

Garamond blue type

Futura bold type Commands and keywords are in boldface font.

Futura bold-italic type Parts of commands, which are related to elements already named by the user, are

Italicized Futura type Variables for which you supply values are in italic font Futura type Indicates the names of fields or windows. Garamond bold type Indicates the names of command buttons that execute an action. < > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,

[ ] Elements in square brackets are optional. {a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated

blue screen Information you enter is in blue screen font.

screen Terminal sessions and information the system displays are in screen font.

node The leading IP address or nodename of a SmartNode is substituted with node in

SN The leading SN on a command line represents the nodename of the SmartNode # An hash sign at the beginning of a line indicates a comment line.

Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you have finished reviewing the reference, click on the Go to Previous View

in the Adobe® Acrobat® Reader toolbar to return to your starting point.

button

in boldface italic font.

<C>, and so on.

by vertical bars ( | )

boldface italic font.

Page 14

Chapter 1 General information

Chapter contents

SmartNode Series Leased-Line Extenders overview................................................................................................15

SmartNode 4832 and 4834 Leased-Line Extenders .........................................................................................16

Ports descriptions ......................................................................................................................................17

Reset button behavior ...............................................................................................................................17

Page 15

SmartNode 4830 Series User Manual 1 • General information

SmartNode Series Leased-Line Extenders overview

The SmartNode 4832 and 4834 Series Leased-Line Extenders (see Figure 1) combine ADSL WAN access, IP routing, VPN/Security and Quality of Service for up to 4 transparent voice channels and FAX calls over any IP or PSTN network. Leverage low-cost IP services with packet-voice for complete branch office voice and data connectivity.

Figure 1. SmartNode extender (SmartNode 4834 shown)

The SmartNode 4832 and 4834 Leased-Line Extenders, equipped with one 10/100Base-T Ethernet port and ADSL interface providing voice

over IP (VoIP) and Internet telephony plus Internet access routing, VPN and

firewall functions and extensive Quality of Service (QoS) functions.

The SmartNode 4832 and 4834 Leased-Line Extenders perform the following major functions:

• Voice over IP via 2 or 4 analog analog leased line voice ports.

• Standard compliant VoIP conversion in accordance with SIP and H.323 protocols.

• ADSL Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data

traffic.

SmartNode Series Leased-Line Extenders overview 15

Page 16

SmartNode 4830 Series User Manual 1 • General information

SmartNode 4832 and 4834 Leased-Line Extenders

The SmartNode 4832 and 4834 models are compact Leased-Line Extenderss over IP that support two or four VoIP channels, depending on the number of ports (see

SmartNode 4832LL

SmartNode 4834LL

Figure 2).

Ethernet port

Figure 2. Examples of SmartNode 4832 and 4834 Series rear panels

The following base models (each equipped with one 10/100Base-T Ethernet port) are available:

• SmartNode 4832/EUI (2 VoIP leased line channels)

• SmartNode 4834/EUI (4 VoIP leased line channels)

The port combinations are indicated in the extension of the model code. The following model code conventions apply:

• The last number in the model code stands for the number of voice ports.

• EUI stands for external universal input power supply (see Figure 3)

For example, the model code 4834/EUI describes a SmartNode configured as follows:

• 4 voice ports

• External power supply

Note

For a complete listing of available models, refer to the SmartNode VoIP page at http://www.patton.com/voip/.

SmartNode Series Leased-Line Extenders overview 16

Page 17

SmartNode 4830 Series User Manual 1 • General information

External power supply connector (accepts 12 VDC, 1.25 A, from external AC adapter)

Figure 3.

SmartNode 4834

power input connectors

Ports descriptions

The SmartNode 4832 Series rear panel ports are described in Table 2.

Table 2. Rear panel ports

Port Location Description

10/100 Ethernet ETH 0/0 & ETH 0/1

Analog voice port Rear panel

Power Rear panel The gateway is available in a DC or AC power input version (see

Console Front panel

ADSL Rear panel The ADSL LEDs are located on either side of the DSL port. ACT, when lit or blink-

Rear panel

RJ-45 connectors (see Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).

FXS RJ-11(6 position, 4 wire) connectors (see connect the extender with an analog terminal.

Figure 3

•

Used for service and maintenance, the Console port (see page 18), an RS-232 RJ-45 connector, connects the extender to a serial terminal such as a PC or ASCII terminal (also called a dumb terminal).

ing, shows Activity. LINK, when lit, shows the DSL port is connected.

), labeled as follows:

AC version (Internal power supply): 100–240 VAC, 50/60 Hz, 200 mA DC version: 12 VDC, 1.25 A

Figure 6

on page 26) that connect the extender to an

Figure 6

on page 26) that

Figure 4

Reset button behavior

The SmartNode devices have a Reset button on the rear panel. It is used as follows:

• To restart the unit with the current startup configuration—Press for less than 1 second and release the Reset

button. The SmartNode will restart with the current startup configuration.

• To restart the unit with factory default configuration—Press the Reset button for 5 seconds until the Power

LED starts blinking. The unit will restart with factory default configuration.

SmartNode Series Leased-Line Extenders overview 17

Page 18

SmartNode 4830 Series User Manual 1 • General information

• To restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Start with the

unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button when the Power LED starts blinking so the unit will enter bootloader mode.

SmartNode 4832

SmartNode 4834

Note

Figure 4.

SmartNode 4832 and 4834

front panels

For LED descriptions, refer to Chapter 5, “LEDs status and monitor-

ing” on page 36.

SmartNode Series Leased-Line Extenders overview 18

Page 19

Chapter 2 Applications overview

Chapter contents

Typical application ................................................................................................................................................20

Leased-line extension ......................................................................................................................................20

Page 20

SmartNode 4830 Series User Manual 2 • Applications overview

Typical application

Leased-line extension

The SmartNode 4832 and 4834 Series Leased-Line Extenders allow you to save big on leased line costs. Using only one extender on each side, audio information on up to 4 leased-lines can be transported over a packetbased network. This essentially ensures that, with just Internet access at two locations, four leased lines between these two locations can be established.

Combine this with ADSL, IP routing, VPN/Security and Quality of Service for up to 4 transparent voice channels and FAX calls over any IP or PSTN network, the 4832/4834 leverages low-cost IP services with packetvoice for complete branch office voice and data connectivity.

Figure 5. Leased-line extension application

Typical application 20

Page 21

Chapter 3 Hardware installation

Chapter contents

Planning the installation ........................................................................................................................................22

Installation checklist .......................................................................................................................................23

Site log ............................................................................................................................................................24

Network information ......................................................................................................................................24

Network Diagram .....................................................................................................................................24

IP related information .....................................................................................................................................24

Software tools .................................................................................................................................................24

Power source ...................................................................................................................................................24

Location and mounting requirements .............................................................................................................25

Installing the SmartNode extender ........................................................................................................................25

Mounting the SmartNode extender ................................................................................................................25

Connecting cables ...........................................................................................................................................25

Installing an interface cable on the extender’s voice ports ..........................................................................26

Installing the Ethernet cable ......................................................................................................................28

Connecting to external power source .........................................................................................................30

Page 22

SmartNode 4830 Series User Manual 3 • Hardware installation

Planning the installation

Before you start the actual installation, it is strongly recommended that you gather all information needed to install and setup the device. See out. Completing the pre-installation checks enables you to install and set up your SmartNode extender into an existing infrastructure with confidence.

Table 3 for an example of what pre-installment checks you may need to carry

The mains outlet that is utilized to power the equipment must be within 1 foot (0.3048 meters) of the device and shall be easily accessible.

Note

When setting up your SmartNode extender consider cable length limitations and potential electromagnetic interference (EMI), as defined by the applica

ble local and international regulations. Ensure that your site is properly prepared before beginning installation.

Before installing the SmartNode extender device, the following tasks should be completed:

• Create a network diagram (see section “Network information” on page 24)

• Gather IP related information (see section “IP related information” on page 24 for more information)

• Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on

page 24)

• Verify power source reliability (see section “Power source” on page 24).

When you finish preparing for SmartNode extender installation, go to section “Installing the SmartNode

extender” on page 25 to install the device.

Planning the installation 22

Page 23

SmartNode 4830 Series User Manual 3 • Hardware installation

Installation checklist

The installation checklist (see Table 3) lists the tasks for installing a SmartNode 4832 or 4834 Series extender. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4832 or 4834 Series extender, include a copy of the completed checklist in your site log.

Table 3. Installation checklist

Task Verified by Date

Network information available & recorded in site log

Environmental specifications verified

Site power voltages verified

Installation site pre-power check completed

Required tools available

Additional equipment available

All printed documents available

SmartWare release & build number verified

Rack, desktop, or wall mounting of chassis completed

Initial electrical connections established

ASCII terminal attached to console port

Cable length limits verified

Initial configuration performed

Initial operation verified

Planning the installation 23

Page 24

SmartNode 4830 Series User Manual 3 • Hardware installation

Site log

Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in

Table 4. Sample site log entries

Entry Description

Installation Make a copy of the installation checklist and insert it into the site log

Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history

Configuration changes Record all changes and the reasons for them

Maintenance Schedules, requirements, and procedures performed

Comments Notes, and problems

Software Changes and updates to SmartWare software

Table 4.

Network information

Network connection considerations that you should take into account for planning are described for several types of network interfaces in the following sections.

Network Diagram

Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony components.

IP related information

Before you can set up the basic IP connectivity for your

SmartNode 4832 or 4834,

you should have the fol-

lowing information:

• IP addresses used for Ethernet LAN and WAN ports

• Subnet mask used for Ethernet LAN and WAN ports

• IP addresses of central H.323 Gatekeeper (if used)

• IP addresses of central PSTN Gateway for H.323 and/or ISoIP based calls

• IP addresses of central TFTP Server used for configuration upload and download

Software tools

You will need a PC (or equivalent) with a VT-100 emulation program (e.g. HyperTerminal) to configure the software on your SmartNode extender.

Power source

If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Install a power conditioner if necessary.

Planning the installation 24

Page 25

SmartNode 4830 Series User Manual 3 • Hardware installation

Location and mounting requirements

The SmartNode extender is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.

Installing the SmartNode extender

SmartNode extender installation consists of the following:

• Placing the device at the desired installation location (see section “Mounting the SmartNode extender” on

page 25)

• Installing the interface and power cables (see section “Connecting cables” on page 25)

When you finish installing the SmartNode, go to Chapter 4, “Getting started with the SmartNode” on page 32.

Mounting the SmartNode extender

Place the extender on a desktop or similar sturdy, flat surface that offers easy access to the cables. The extender should be installed in a dry environment with sufficient space to allow air circulation for cooling.

Note

For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front, and rear of the SmartNode extender.

Connecting cables

Do not work on the system or connect or disconnect cables during periods of lightning activity.

The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability.

Installing extender cables takes place in the following order:

1. Installing the RJ-11 voice port cable or cables (see “Installing an interface cable on the extender’s voice

ports” on page 26)

2. Installing the 10/100 Ethernet port cable or cables (see “Installing the Ethernet cable” on page 28)

3. Installing the power input (see “Connecting to external power source” on page 30)

Installing the SmartNode extender 25

Page 26

SmartNode 4830 Series User Manual 3 • Hardware installation

Installing an interface cable on the extender’s voice ports

The SmartNode extender comes with at least two voice ports (see Figure 6) located on the back of the extender. The voice ports are connected to analog devices via cables (see Figure 7) terminated with RJ-11 connectors (see

Figure 9 and Table 5 on page 27 for pin-out information).

Voice ports

Ethernet connector

Figure 6. Rear view showing location of Ethernet connectors and voice ports (SmartNode 4834 shown)

RJ-11, male RJ-11, male

Installing the SmartNode extender 26

Figure 7. Analog connection

Page 27

SmartNode 4830 Series User Manual 3 • Hardware installation

PSTN

wall plate

RJ-11, male RJ-11, male

Figure 8. Analog connection

Note

Unit must not connect directly to telecom network voltage (TNV).

Installing the SmartNode extender 27

654321

Socket

Plug

Figure 9. RJ-11 pinout diagram

Table 5. RJ-11 socket

Pin Signal

3 Ring (-) 4 Tip (+)

123456

Page 28

SmartNode 4830 Series User Manual 3 • Hardware installation

Installing the Ethernet cable

The SmartNode 4832 Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable (see

Figure 10 on page 28). Ethernet devices (10Base-T or 100Base-T) are connected to the SmartNode’s

Ethernet port (see Table 6 for port pin-out listing) via a cable terminated with RJ-45 plugs. Because the SmartNode 4834 Series does not have the MDX feature, a cross-over cable is required when connecting SmartNode 4834 Series devices to a host (see

Table 6. Ethernet 10/100Base-T (RJ-45) port pin-outs (SmartNode 4834 Series)

Figure 11 on page 29).

Pin Signal

1 TX+ 2 TX3 RX+ 6 RX-

Note

Pins not listed are not used.

RJ-45, male

Tx+

Tx-

Rx+

Rx-

Hub

Straight-through cable

RJ-45, male

1 Rx+ 2 Rx3 Tx+ 6 Tx-

Figure 10. Connecting a SmartNode 4834 Series device to a hub

Installing the SmartNode extender 28

Page 29

SmartNode 4830 Series User Manual 3 • Hardware installation

Host

Cross-over cable

RJ-45, male

1 TX+ 2 TX3 RX+ 6 RX-

Twisted pair 1

Twisted pair 2

RJ-45, male

Tx+

Tx-

Rx+

Rx-

Figure 11. Connecting to a host

Installing the SmartNode extender 29

Page 30

SmartNode 4830 Series User Manual 3 • Hardware installation

Connecting to external power source

The extender comes with an external power supply. This section describes installing the power cord into the extender. Do the following:

Note

Do not connect the power cord to the power outlet at this time.

1. Insert the barrel type connector end of the AC power cord into the external power supply connector (see

Figure 12).

External power supply connector (accepts 12 VDC, 1.25 A, from external AC adapter)

Figure 12. Power connector location on rear panel

The extender power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz).

Verify that the proper voltage is present before plugging the power cord into the receptacle. Failure to do so could result in equipment damage.

2. Verify that the AC power cord included with your extender is compatible with local standards. If it is not,

refer to

“Contacting Patton for assistance” on page 38 to find out how to replace it with a compatible

power cord.

3. Connect the male end of the power cord to an appropriate power outlet.

Installing the SmartNode extender 30

Page 31

SmartNode 4830 Series User Manual 3 • Hardware installation

SmartNode 4834

Power

Figure 13. SmartNode extender front panel LEDs and Voice port locations (SmartNode 4834 shown)

Run

VoIP Link

Enet 0

Link

Enet 0

100M

Enet 0

Activity

Voice

Port 0/0

Voice

Port 0/1

Voice

Port 0/3

Voice

Port 0/2

4. Verify that the green Power LED is lit (see Figure 13).

Congratulations, you have finished installing the SmartNode extender! Now go to Chapter 4, “Getting started

with the SmartNode” on page 32.

Installing the SmartNode extender 31

Page 32

Chapter 4 Getting started with the SmartNode

Chapter contents

Introduction..........................................................................................................................................................33

Configure the IP address........................................................................................................................................34

Power connection and default configuration ...................................................................................................34

Connect with the serial interface .....................................................................................................................34

Login ..............................................................................................................................................................35

Page 33

SmartNode 4830 Series User Manual 4 • Getting started with the SmartNode

Introduction

This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.

Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNode’s configuration, templates for the most important applications are available on the Patton server at www.patton.com/voip.

The main steps for setting up a new SmartNode are shown in Figure 14.

Configure IP address

Connect the SmartNode to the network

Load configuration

Console port

Ethernet interface ETH0

Serial

interface

PC or workstation with VT-100 emulation terminal

PC or workstation or VT-100 emulation terminal

2. Modify configuration

3. Load configuration

1. Download configuration example

Internet

Note

You can manually configure the SmartNode. You do not have to load a configuration file.

Figure 14. Steps for setting up a new SmartNode

Introduction 33

Patton Web server

with configuration examples

Page 34

SmartNode 4830 Series User Manual 4 • Getting started with the SmartNode

Configure the IP address

Power connection and default configuration

First the SmartNode must be connected to the main power supply with the power cable. Wait until the 'Run' LED stops blinking and lights constantly. Now the SmartNode is ready.

The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Table 7.

Table 7. Factory default IP address and network mask configuration

IP Address Network Mask

Interface Ethernet 0 (ETH0) DHCP DHCP

Both Ethernet interfaces are activated upon power-up.

Connect with the serial interface

The Console port is wired as an EIA-561, RS-232 port. Use the included Model 16F-561 adapter and cable (see

Figure 15) between the SmartNode’s Console port and a PC or workstation’s RS-232 serial interface. Activate the

terminal emulation program on the PC or workstation that supports the serial interface (e.g. HyperTerm).

Serial Terminal

Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with

each SmartNode Series device

Figure 15. Connecting to the terminal

Terminal emulation program settings:

• 9600 baud

• no parity

• 8 bit

• 1 stop bit

• 1 start bit

• No flow control

Configure the IP address 34

Page 35

SmartNode 4830 Series User Manual 4 • Getting started with the SmartNode

1. Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to dis-

play. Type the factory default login: administrator and leave the password empty. Press the Enter key after

the password prompt.

password: <Enter>

172.16.40.1>

2. After you have successfully logged in you are in the operator execution mode, indicated by > as command

line prompt. With the commands enable and configure you enter the configuration mode.

172.16.40.1>enable

172.16.40.1#configure

172.16.40.1(cfg)#

3. Enter the following commands for the first SmartNode 483x device in the pair:

Copy nvram:a-side-config startup-config

Copy running-config startup-config

4. Follow the same procedure for the other SmartNode 483x device in the pair:

Copy nvram:b-side-config startup-config

Copy running-config startup-config

Note

The configuration above is only a sample configuration that you may use as an example. You should specify your own parameters, such as your IP address and other related parameters as required. For detailed information about configuring and operating guidance, set up procedures, and trouble

shooting, refer to the SmartNode Series SmartWare Software Configuration

Guide available online at www.patton.com/manuals.

5. Reboot both units and connect them back-to-back through their Ethernet 0/1 ports. Voice connections

will automatically be set up between the units.

The steps above will configure the IP addresses as well as the required configurations for voice connections.

Configure the IP address 35

Page 36

Chapter 5 LEDs status and monitoring

Chapter contents

Status LEDs...........................................................................................................................................................37

Page 37

SmartNode 4830 Series User Manual 5 • LEDs status and monitoring

Status LEDs

This chapter describes SmartNode VoIP extender front panel LEDs. Figure 16 shows SmartNode 4832 and 4834 Series LEDs. LED definitions are listed in Table 8 on page 37.

SmartNode 4834

Power

Run

VoIP Link

Enet 0

Link

Enet 0 100M

Enet 0

Activity

Voice

Port 0/0

Voice

Port 0/1

Voice

Port 0/3

Voice

Port 0/2

Figure 16. Examples of SmartNode 4832 and 4834 Series front panels

Table 8. SmartNode LED Indications

LED Description

Note If an error occurs, all LEDs will flash once per second.

Power When lit, indicates power is applied. Off indicates no power applied. Run When lit, indicates normal operation. Flashes once per second during boot (startup). VoIP Link When lit, indicates the gateway is registered on a gatekeeper, media gateway con-

troller, associated to a remote unit, or has an active VoIP connection. Off indicates the unit is not configured or registered and has no active VoIP connection. Flashing green indicates that the unit is attempting or has failed to associate/register

Voice por t Solid when leased line channel is operational. Should not be off or blinking. Ethernet • Link: Lit when Ethernet link is up.

• 100M: On when 100-Mbps Ethernet is selected.

• Activity: Flashes when data is received or transmitted from the unit to the LAN.

Status LEDs 37

Page 38

Chapter 6 Contacting Patton for assistance

Chapter contents

Introduction..........................................................................................................................................................39

Contact information..............................................................................................................................................39

Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................39

Warranty coverage ..........................................................................................................................................39

Out-of-warranty service .............................................................................................................................39

Returns for credit ......................................................................................................................................39

Return for credit policy .............................................................................................................................40

RMA numbers ................................................................................................................................................40

Shipping instructions ................................................................................................................................40

Page 39

SmartNode 4830 Series User Manual 6 • Contacting Patton for assistance

Introduction

This chapter contains the following information:

• “Contact information”—describes how to contact Patton technical support for assistance.

• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the

RAS warranty and obtaining a return merchandise authorization (RMA).

Contact information

Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems:

• Online support—available at www.patton.com

• E-mail support—e-mail sent to [email protected] will be answered within 1 business day

• Telephone support—standard telephone support is available five days a week—from 8:00 am to 5:00 pm

EST (1300 to 2200 UTC)—by calling +1 (301) 975-1007

Warranty Service and Returned Merchandise Authorizations (RMAs)

Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.

Note

Warranty coverage

Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or unauthorized modification.

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

If you purchased your equipment from a Patton Electronics reseller, ask your reseller how you should proceed with warranty service. It is often more con venient for you to work with your local reseller to obtain a replacement. Patton services our products no matter how you acquired them.

Introduction 39

Page 40

SmartNode 4830 Series User Manual 6 • Contacting Patton for assistance

Return for credit policy

• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

• Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

• Completing a request on the RMA Request page in the Support section at www.patton.com

• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer

• By sending an e-mail to [email protected]

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs) 40

Page 41

Appendix A Compliance information

Chapter contents

Compliance ...........................................................................................................................................................42

EMC ...............................................................................................................................................................42

Safety ..............................................................................................................................................................42

PSTN .............................................................................................................................................................42

Radio and TV interference ....................................................................................................................................42

CE Declaration of Conformity..............................................................................................................................42

Authorized European Representative.....................................................................................................................43

Page 42

SmartNode 4830 Series User Manual A • Compliance information

Compliance

EMC

• FCC Part 15, Class A

• EN55022, Class A

• EN55024

Safety

• UL60950-1/CSA C22.2 No. 60950-1

• IEC/EN 60950-1, 2nd edition

• AS/NZS 60950-1

PSTN

• ACA TIA/EIA/IS-968 A5

• Industry Canada CS-03

• This device is not intended nor approved for connection to the PSTN

Radio and TV interference

The SmartNode router generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer’s instructions—may cause interference to radio and television reception. The SmartNode router has been tested and found to comply with the limits for a Class A computing device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee that interference will not occur in a particular installation. If the SmartNode router does cause interference to radio or television reception, which can be determined by disconnecting the unit, the user is encouraged to try to correct the interference by one or more of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches).

CE Declaration of Conformity

Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other provisions of Council Directive 1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity.

The safety advice in the documentation accompanying this device shall be obeyed. The conformity to the above directive is indicated by CE mark on the device.

The signed Declaration of Conformity can be downloaded at www.patton.com/certifications.

Compliance 42

Page 43

SmartNode 4830 Series User Manual A • Compliance information

Authorized European Representative

D R M Green

European Compliance Services Limited.

Oakdene House, Oak Road,

Watchfield, Swindon, Wilts SN6 8TD, UK

Authorized European Representative 43

Page 44

Appendix B Specifications