Patton SmartNode 4554 Getting Started Guide
SmartNode 4554™
ISDN BRI PSTN Gateway
Getting Started Guide
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Document Number: 13236U1-001 Rev.B
Part Number: 07MSN4554-GS
Revised: July 13, 2007
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The term SmartNode is a trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners.
Copyright © 2007, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SN4554, you may need to purchase additional licenses, hardware, software,
network connection, and/or service. Contact sales@patton.com or +1 (301) 975-1000
for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix F, "End user license agreement" on page 54 or go to
www.patton.com .
Patton Electronics warrants all SN4554 router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Summary Table of Contents
1 General information...................................................................................................................................... 13
2 Applications overview.................................................................................................................................... 17
3 SN4554 installation....................................................................................................................................... 19
4 SN4554 initial configuration......................................................................................................................... 24
5 Contacting Patton for assistance ................................................................................................................... 34
A Compliance information .............................................................................................................................. 37
B Specifications ................................................................................................................................................ 40
C Cabling ......................................................................................................................................................... 45
D Port pin-outs ................................................................................................................................................ 48
E SN4554 factory configuration ...................................................................................................................... 50
F End user license agreement ........................................................................................................................... 54
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions ........................................................................................................................................................... 10
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................11
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 13
SN4554 overview ..................................................................................................................................................14
SN4554 rear panel ..........................................................................................................................................15
SN4554 front panel ........................................................................................................................................16
2 Applications overview.................................................................................................................................... 17
ISDN BRI PSTN Gateway application .................................................................................................................18
3 SN4554 installation....................................................................................................................................... 19
Installing the SN4554 ...........................................................................................................................................20
Placing the SN4554 ........................................................................................................................................20
Installing cables ...............................................................................................................................................20
Connecting the SN4554 to the PBX or ISDN BRI NT ............................................................................21
Connecting the SN4554 to the IP network ...............................................................................................21
Connecting the SN4554 to the power supply ............................................................................................22
4 SN4554 initial configuration......................................................................................................................... 24
Introduction..........................................................................................................................................................25
1. Start the SmartNode Discovery Tool.................................................................................................................25
2. Access the Web Browser (GUI) Interface...........................................................................................................25
3. Configuring your SN4554.................................................................................................................................27
Accessing the Internet .....................................................................................................................................28
Bootloader.............................................................................................................................................................30
Start Bootloader ..............................................................................................................................................30
Start-up with factory configuration .................................................................................................................31
Load a new application image (SmartWare) via TFTP ....................................................................................31
Load a new application image (SmartWare) via the serial link .........................................................................33
5 Contacting Patton for assistance ................................................................................................................... 34
Introduction..........................................................................................................................................................35
Contact information..............................................................................................................................................35
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SN4554 Getting Started Guide
Patton support headquarters in the USA .........................................................................................................35
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................35
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................35
Warranty coverage ..........................................................................................................................................35
Out-of-warranty service .............................................................................................................................36
Returns for credit ......................................................................................................................................36
Return for credit policy .............................................................................................................................36
RMA numbers ................................................................................................................................................36
Shipping instructions ................................................................................................................................36
A Compliance information .............................................................................................................................. 37
Compliance ...........................................................................................................................................................38
EMC ...............................................................................................................................................................38
Safety ..............................................................................................................................................................38
Telecom ..........................................................................................................................................................38
CE Declaration of Conformity ..............................................................................................................................39
EG-Konformitätserklärung....................................................................................................................................39
Authorized European Representative .....................................................................................................................39
B Specifications ................................................................................................................................................ 40
DSP.......................................................................................................................................................................41
Voice connectivity .................................................................................................................................................41
Data connectivity ..................................................................................................................................................41
Voice processing (signalling dependent).................................................................................................................41
Fax and modem support........................................................................................................................................41
Voice signalling .....................................................................................................................................................42
Voice routing—session router................................................................................................................................42
IP services..............................................................................................................................................................42
Management .........................................................................................................................................................43
Operating environment .........................................................................................................................................43
Operating temperature ....................................................................................................................................43
Operating humidity ........................................................................................................................................43
System...................................................................................................................................................................43
Dimensions ...........................................................................................................................................................43
Weight and power dissipation ...............................................................................................................................43
Identification of the SmartNode devices via SNMP...............................................................................................43
C Cabling ......................................................................................................................................................... 45
Introduction..........................................................................................................................................................46
Ethernet ................................................................................................................................................................46
ISDN BRI.............................................................................................................................................................47
D Port pin-outs ................................................................................................................................................ 48
Introduction..........................................................................................................................................................49
Ethernet ................................................................................................................................................................49
ISDN BRI Terminal (TE/User) port.....................................................................................................................49
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SN4554 Getting Started Guide
E SN4554 factory configuration ...................................................................................................................... 50
Introduction..........................................................................................................................................................51
F End user license agreement ........................................................................................................................... 54
End User License Agreement.................................................................................................................................55
1. Definitions ..................................................................................................................................................55
2. Title ............................................................................................................................................................55
3. Term ...........................................................................................................................................................55
4. Grant of License ..........................................................................................................................................55
5. Warranty ....................................................................................................................................................55
6. Termination ................................................................................................................................................56
7. Other licenses .............................................................................................................................................56
List of Figures
1 SN4554 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 SN4554 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 SN4554 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 ISDN BRI PSTN Gateway application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 Connecting to an ISDN NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Connecting the SN4554 to the network via a hub or switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7 Router front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
8 SmartNode Discovery Tool window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
9 SmartNode Discovery Tool window with webbrowser selected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
10 Login window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
11 SN4554 home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
12 Main GUI elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
13 WAN page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
14 Typical Ethernet straight-through cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
15 Connecting an ISDN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 SN4554 LED definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 SmartNode weight and maximum power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5 SmartNode Models and their Unique sysObjectID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6 RJ-45 Ethernet socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
7 RJ-45 BRI (NT/Net) socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
8
About this guide
This guide describes the SN4554 hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 13 provides information about router features and capabilities
• Chapter 2 on page 17 contains an overview describing router operation and applications
• Chapter 3 on page 19 provides hardware installation procedures
• Chapter 4 on page 24 provides quick-start procedures for configuring the SN4554 router
• Chapter 5 on page 34 contains information on contacting Patton technical support for assistance
• Appendix A on page 37 contains compliance information for the SN4554
• Appendix B on page 40 contains specifications for the routers
• Appendix C on page 45 provides cable recommendations
• Appendix D on page 48 describes the router’s ports and pin-outs
• Appendix E on page 50 lists the factory configuration settings for SN4554
• Appendix F on page 54 provides license information that describes acceptable usage of the software pro-
vided with the SN4554
For best results, read the contents of this guide before you install the router.
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SN4554 Getting Started Guide
About this guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
11
SN4554 Getting Started Guide
Safety when working with electricity
Mains Voltage: Do not open the case when the power cord is attached. The
external power adapter shall be a listed limited power source that incorporates a disconnect device and shall be positioned within easy reach of the
operator. The mains outlet shall be within 10 feet (3 meters) of the device,
shall be easily accessible, and protected by a circuit breaker.
The SmartNode 4554 is not shipped with power cables. For AC powered
units, ensure that the power cable used meets all applicable standards for the
country in which it is to be installed, and that it is connected to a wall outlet
which has earth ground.
Hazardous network voltages are present in WAN ports regardless of whether
power to the SN4554 is ON or OFF. To avoid electric shock, use caution when
near WAN ports. When detaching cables, detach the end away from the
SN4554 first.
Do not work on the system or connect or disconnect cables during periods of
lightning activity
About this guide
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
This is a Class A device and is intended for use in a light industrial
environment. It is not intended nor approved for use in an industrial or residential environment
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
12
SN
SN4554 Getting Started Guide
About this guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type
Futura bold-italic type
Italicized Futura type
Futura type Indicates the names of fields or windows.
Garamond bold type
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
blue screen
screen
node
# An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Commands and keywords are in boldface font.
Parts of commands, which are related to elements already named by the user, are
in
boldface italic
Variables for which you supply values are in
Indicates the names of command buttons that execute an action.
<C>, and so on.
by vertical bars ( | )
Information you enter is in blue screen font.
Terminal sessions and information the system displays are in screen font .
The leading IP address or nodename of a SN4554 is substituted with
boldface italic
The leading SN on a command line represents the nodename of the SN4554
font.
font.
italic
font
node
in
Chapter 1
Chapter contents
SN4554 overview ..................................................................................................................................................14
SN4554 rear panel ..........................................................................................................................................15
SN4554 front panel ........................................................................................................................................16
General information
13
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SN4554 Getting Started Guide
1 • General information
SN4554 overview
The SmartNode 4554 ISDN BRI PSTN Gateway (see figure 1) converts up to four simultaneous phone or fax
calls from SIP or H.323 to BRI ISDN. it is a compact, reliable stand-alone VoIP gateway for IP-based voice
systems which matches up to ISDN standards in terms of performance and quality.
Compared to PC-based solutions that combine IP-PBX and a PCI BRI card, the SN4554 has several advantages: No need to install additional drivers or software, new services can be installed without downtime, several
SN4554 can be combined and serve as redundant cluster, no ventilation or hard disk required, scaleable without limitation by the amount of PCI card slots available. Also, system administrators don’t have to learn ISDN,
as industry standard protocols like SIP or H.323 do the job of connecting PSTN to your voice system.
The SN4554 perfectly integrates in today’s IP-PBX systems supporting their advanced functionality, while preserving the majority of ISDN comfort features. The following features are integrated into the SN4554: Advice
of Change (AOC), Explicit Call Transfer (ECT), CLIP, CLIR, 64k transparent data calls, support for both
MSN and DID lines, overlap dialing, call waiting, and call hold.
Figure 1. SN4554
The SN4554 performs the following major functions:
• Four channels of Voice or Fax-over-IP through two Euro-ISDN BRI/S ports (TE orientation).
• Standards-compliant VoIP in accordance with SIP or H.323 protocols.
• 10/100Base-T Ethernet WAN port for connection to a router, xDSL, cable, or wireless modem.
SN4554 overview
15
SN4554 Getting Started Guide
1 • General information
SN4554 rear panel
The SN4554 is an ISDN BRI PSTN Gateway for home or home-office use that supports two VoIP calls via a
single ISDN BRI port (see figure 2). The SN4554 rear panel ports are described in table 2.
Model SN4554
LAN
ETH 0/0 BRI 0/1 BRI 0/0
ETH
Ethernet port
LAN
Line 1 Line 0
BRI
ISDN Line port
Port
ETH (LAN)
BRI (Line)
5V DC, 1.0A
Reset
ISDN 2 ISDN 1
Figure 2. SN4554 rear panel
Table 2. Rear panel ports
Description
Switched Auto-MDX Fast-Ethernet port, RJ-45 (see
figure 2
), connect the unit to an Internet Telephony Service Provider (ITSP) [via an xDSL or cable modem] or a remote IP-PBX
[via a private corporate network].
ISDN BRI/
port. RJ-45 connector presents the NET (User) side of the
S
0
S/T
interface
(see figure 2) for connecting the SN4554 to a PBX NT port or an ISDN BRI NT.
The SN4554 has a 5V DC 1A power input (see figure 2).
The reset button (see figure 2) has three functions:
• Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the
• Restart the unit with factory default configuration—Press the
5 seconds until the
the unit with factory default configuration.
Reset
button to restart the unit with the current startup configuration.
Reset
button for
Power
LED (see figure 3 on page 16) starts blinking to restart
• Restart the unit in bootloader mode (to be used only by trained SN4554 techni-
cians)—Starting with the unit powered off, press and hold the
apply power to the unit. Release the
Reset
button when the
ing so the unit will enter bootloader mode.
Reset
button as you
Power
LED starts blink-
SN4554 overview
SN4554 Getting Started Guide 1 • General information
SmartNode 4554
ISDN BRI PSTN Gateway
SmartNode 4554
ISDN BRI PSTN Gateway
Figure 3. SN4554 front panel
SN4554 front panel
Figure 3 shows SN4554 LEDs, the LED definitions are listed in table 3.
Table 3. SN4554 LED definitions
LED Description
Note If an error occurs, all LEDs will flash once per second.
Power When lit, indicates power is applied and the unit is in normal operation. Off indi-
cates no power applied. Flashes once per second during boot (startup).
VoIP
• On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,
in the case of direct routing, has at least one active VoIP connection.
• Off indicates the unit is not configured or registered, or has no active direct-
routed VoIP connection.
• Flashing green indicates that the unit is attempting to register or has failed
to register.
Line 0 and Line 1 Off indicates no active calls. Blinking when one or two B-channels are connected.
Ethernet
• On when the Ethernet connection has a link indication.
• Flashes when data is received or transmitted at the corresponding Ethernet port.
SN4554 overview 16
Chapter 2 Applications overview
Chapter contents
ISDN BRI PSTN Gateway application .................................................................................................................18
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