The terms SmartWare, SmartView, and SmartNode are trademarks of Patton
Electronics Company. All other trademarks presented in this document are the property of their respective owners.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode Series router components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by
the use of this product. These damages include, but are not limited to, the following:
lost profits, lost savings and incidental or consequential damages arising from the use
of or inability to use this product. Patton Electronics specifically disclaims all other
warranties, expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
Compliance information ................................................................................................................................ 7
Radio and TV interference ................................................................................................................................7
CE notice ..........................................................................................................................................................7
EU declaration of conformity ............................................................................................................................7
Service ..............................................................................................................................................................7
About this guide ............................................................................................................................................. 9
General observations .......................................................................................................................................11
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 15
SmartNode Series VoIP routers overview...............................................................................................................16
SmartNode 4520 Series router ........................................................................................................................17
LED descriptions ......................................................................................................................................19
SmartNode 4110 Series router ........................................................................................................................20
LED descriptions ......................................................................................................................................22
Applications for SmartNode 4110 Series ...............................................................................................................26
H.323 terminal media gateway .......................................................................................................................26
Application—Private line automatic ringdown (PLAR) ..................................................................................27
Application—Enterprise campus BRI to FXS telephony extension ..................................................................27
Applications for SmartNode 4520 Series ...............................................................................................................29
Application—Desktop or LAN segment QoS .................................................................................................29
Application—Point-to-point WAN QoS Switch .............................................................................................29
Applications in combination with FXO models ..............................................................................................30
Planning the installation........................................................................................................................................32
Site log ............................................................................................................................................................34
Network information ......................................................................................................................................34
IP related information .....................................................................................................................................34
Power source ...................................................................................................................................................34
Location and mounting requirements .............................................................................................................35
Installing the gateway router..................................................................................................................................35
Mounting the gateway router ..........................................................................................................................35
Installing an interface cable on the router’s FXS interface port ..................................................................36
Installing the Ethernet cable ......................................................................................................................38
Installing the power cord ...........................................................................................................................40
4 Getting started with the SmartNode.............................................................................................................. 41
1. Configure IP address .........................................................................................................................................43
Power connection and default configuration ...................................................................................................43
Connect with the serial interface .....................................................................................................................43
Changing the IP address .................................................................................................................................44
2. Connect the SmartNode to the network............................................................................................................45
5 Monitoring Status ......................................................................................................................................... 47
Status LEDs...........................................................................................................................................................48
6 Contacting Patton for assistance ................................................................................................................... 51
Out-of-warranty service .............................................................................................................................52
Returns for credit ......................................................................................................................................52
Return for credit policy .............................................................................................................................53
A Specifications ................................................................................................................................................ 55
Fax and modem support........................................................................................................................................56
IP services..............................................................................................................................................................57
Operating temperature ....................................................................................................................................58
Power supply .........................................................................................................................................................59
AC version ......................................................................................................................................................59
DC version .....................................................................................................................................................59
Power dissipation ............................................................................................................................................59
B Cabling ......................................................................................................................................................... 61
Serial console.........................................................................................................................................................62
Ethernet 10Base-T and 100Base-T........................................................................................................................63
Analog FXS ...........................................................................................................................................................64
C Port pin-outs ................................................................................................................................................ 65
Ethernet 10Base-T and 100Base-T port.................................................................................................................66
The SmartNode Series router generates and uses radio frequency energy, and if not installed and used properlythat is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television
reception. The SmartNode router have been tested and found to comply with the limits for a Class A computing device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee
that interference will not occur in a particular installation. If the SmartNode Series router does cause interference to radio or television reception, which can be determined by disconnecting the unit, the user is encouraged to try to correct the interference by one or more of the following measures: moving the computing
equipment away from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment
into a different AC outlet (such that the computing equipment and receiver are on different branches).
CE notice
The CE symbol on your Patton Electronics equipment indicates that it is in compliance with the Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the European Union (EU). A
Certificate of Compliance is available on our web site at www.patton.com, or by contacting Technical Support.
EU declaration of conformity
The EU Directive covered by this Declaration
• 99/5/EC —Guideline of the European Parliament and the Committee for the Harmonization of the Legal
Regulations of the Member States concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.
SmartNode routers comply with the requirements of the above EU directive by meeting the following
standards:
• Safety Compliance: EN 60950 (Edition 1997)
• EMC Compliance: EN 55022 (Edition 1998), EN 55024 (Edition 1998)
Service
All warranty and non-warranty repairs must be returned freight prepaid and insured to Patton Electronics. All
returns must have a Return Materials Authorization number on the outside of the shipping container. This
number may be obtained from Patton Electronics Technical Services at:
• Tel: +1 (301) 975-1007
• Email: support@patton.com
• URL: www.patton.com
Note
Packages received without an RMA number will not be accepted.
7
Compliance information
Model 4520 & 4110 Series Getting Started Guide
8
About this guide
This guide describes the SmartNode 4110 and 4520 Series hardware, installation and basic configuration. For
detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 provides information about router features and capabilities
• Chapter 2 contains an overview describing router operation and applications
• Chapter 4 describes getting started with the SmartNode router
• Chapter 5 contains definitions for the LED status indicators
• Chapter 6 contains information on contacting Patton technical support for assistance
• Appendix A contains specifications for the routers
• Appendix B provides cable recommendations
• Appendix C describes the router’s ports and pin-outs
For best results, read the contents of this guide before you install the router.
9
About this guide
Model 4520 & 4110 Series Getting Started Guide
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential Router problems. Warnings relate to personal injury issues, and Cautions refer to potential
property damage.
Note
Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
Safety when working with electricity
Mains Voltage: Do not open the case when the power cord is connected. For
systems without a power switch, line voltages are present within the power
supply when the power cord is connected.
Hazardous network voltages are present in WAN ports regardless of whether
power to the SmartNode is ON or OFF. To avoid electric shock, use caution
when near WAN ports. When detaching cables, detach the end away from the
SmartNode first.
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
10
11
Model 4520 & 4110 Series Getting Started Guide
Before opening the chassis, disconnect the telephone network
cables to avoid contact with telephone line voltages.
Ultimate disposal of this equipment must be handled according
to all applicable national laws and regulations.
About this guide
Preventing electrostatic discharge damage
When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.
Electrostatic Discharge (ESD) can damage equipment and impair
electrical circuitry. It occurs when electronic printed circuit cards
are improperly handled and can result in complete or intermittent failures. Do the following to prevent ESD:
Always follow ESD prevention procedures when removing
•
and replacing cards.
•
Wear an ESD-preventive wrist strap, ensuring that it makes
good skin contact. Connect the clip to an unpainted surface
of the chassis frame to safely channel unwanted ESD voltages
to ground.
•
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is
available, ground yourself by touching the metal part of the
chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and aggressive liquids
About this guide
Model 4520 & 4110 Series Getting Started Guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Garamond blue type
Futura bold type
Futura bold-italic type
Italicized Futura type
Futura typeIndicates the names of fields or windows.
Garamond bold type
< >Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ]Elements in square brackets are optional.
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
blue screen
screen
node
SN
#An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Commands and keywords are in boldface font.
Parts of commands, which are related to elements already named by the user, are
in
boldface italic
Variables for which you supply values are in
Indicates the names of command buttons that execute an action.
<C>, and so on.
by vertical bars ( | )
Information you enter is in blue screen font.
Terminal sessions and information the system displays are in screen font .
The leading IP address or nodename of a SmartNode is substituted with
boldface italic
The leading SN on a command line represents the nodename of the SmartNode
font.
font.
italic
font
node
in
12
Model 4520 & 4110 Series Getting Started Guide About this guide
Mouse conventions
The following conventions are used when describing mouse actions:
Table 2. Mouse conventions
ConventionMeaning
Left mouse buttonThis button refers to the primary or leftmost mouse button (unless you have
changed the default configuration).
Right mouse buttonThis button refers the secondary or rightmost mouse button (unless you have
changed the default configuration).
PointThis word means to move the mouse in such a way that the tip of the pointing arrow
(referred to as the
ClickMeans to press and release the left or right mouse button one time quickly (as
instructed in the procedure). Make sure you do not move the cursor while clicking
a mouse button.
Double-clickMeans to press and release the same mouse button two times quickly. Make sure
you do not move the cursor while clicking a mouse button.
DragThis word means to place the cursor and then hold down the left or right mouse but-
ton (as instructed in the procedure) as you move the mouse to a new location. When
you have moved the cursor to the desired location, you can release the mouse button.
cursor
) on the screen ends up resting at the desired location.
13
About this guideModel 4520 & 4110 Series Getting Started Guide
14
Chapter 1General information
Chapter contents
SmartNode Series VoIP routers overview...............................................................................................................16
SmartNode 4520 Series router ........................................................................................................................17
LED descriptions ......................................................................................................................................19
SmartNode 4110 Series router ........................................................................................................................20
LED descriptions ......................................................................................................................................22
15
1 • General informationModel 4520 & 4110 Series Getting Started Guide
SmartNode Series VoIP routers overview
The SmartNode 4520 and 4110 Series VoIP Gateway Routers (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 8 transparent voice and FAX calls over any IP or PSTN network. Leverage
low-cost IP services with packet-voice for complete branch office voice and data connectivity.
Figure 1. SmartNode Router (SmartNode 4524 shown)
The SmartNode 4520 Series Gateway Routers are equipped with two 10/100Base-T Ethernet ports, providing
IP network connectivity plus prioritized Ethernet switching, IP routing, Firewall functions, LAN data services
and extensive IP QoS functions.
The SmartNode 4110 Series Media Gateways are equipped with a single 10/100Base-T Ethernet port that provides IP network connectivity.
A SmartNode Gateway performs the following major functions:
• Voice termination and switching via two to eight analog interfaces (FXS voice ports).
• Voice over IP (VoIP) conversion of telephone circuits into Internet Protocol (IP) data streams. VoIP is sup-
1
ported in accordance with standard H.323, SIP
or MGCP1 protocols.
• IP Routing (4520 Series only) with IP layer Quality of Service (QoS) support for mixed voice and data traffic.
• Ethernet Switching (4520 Series only) with Ethernet layer Quality of Service (QoS) support for mixed voice
and data traffic.
Section “SmartNode 4520 Series router” on page 17 provides more information on the SmartNode 4520
Series ports and LEDs. Section “SmartNode 4110 Series router” on page 20describes the SmartNode 4110
Series ports and LEDs.
1. May require special software loads and/or configuration. Contact Patton Technical Support for details.
16SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
SmartNode 4520 Series router
The SmartNode 4520 Series is a compact VoIP Gateway Router, which supports two to eight voice channels.
The following models (each equipped with two 10/100Base-T Ethernet ports) are available (see figure 2):
• SmartNode 4522 (2 FXS voice ports)
• SmartNode 4524 (4 FXS voice ports)
• SmartNode 4526 (6 FXS voice ports)
• SmartNode 4528 (8 FXS voice ports)
NoteThe SmartNode 4526 and 4528 are available with external power only.
SmartNode Series VoIP routers overview17
Figure 2. 4520 Series rear panels
1 • General informationModel 4520 & 4110 Series Getting Started Guide
Figure 3. SmartNode 4520 Series power input connectors
Ports descriptions
The SmartNode 4520 Series rear panel ports are described in table 3.
Table 3. Rear panel ports
PortLocationDescription
10/100 Ethernet
ETH 0/0 & ETH 0/1
Voice Ports, FXS Rear panel
Rear panel
RJ-45 connectors (see figure 2 on page 17) that connect the router to an Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
FXS RJ-11/12 connectors (see figure 2 on page 17) that connect the router
with an FXO port (a telephone for example). EuroPOTS support (ETSI
EG201 188). Configured per model as follows:
PowerRear panel The gateway is available in a DC or AC power input version (see
figure 3), labeled as follows:
• AC version (Internal power supply): 100–240 VAC, 50/60 Hz
• AC version (External power supply): 100–240 VAC, 50/60 Hz
• DC version: 12 VDC
ConsoleFront panel
Used for service and maintenance, the Console port (see figure 4 on page 19),
an RS-232 RJ-45 connector, connects the router to a serial terminal such as a PC
or ASCII terminal (also called a dumb terminal).
18SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
Figure 4. SmartNode 4520 Series front panels
LED descriptions
This section describes the SmartNode 4520 Series front panel LEDs (see figure 4).
NoteIf an error occurs, all LEDs will flash once per second.
• Power—When lit, indicates power is applied. Off indicates no power applied.
• Run—When lit, indicates normal operation. Flashes during boot (startup).
• VoIP Link—When lit, indicates the gateway is registered on a gatekeeper, media gateway controller, associated to
a remote unit, or has an active VoIP connection. Off indicates the unit is not configured or registered and has no
active VoIP connection. Flashing green indicates that the unit is trying or has failed to associate/register.
• FXS (each port)—Off indicates on-hook condition. Solid green when off-hook. Flashes to follow ring cadence.
• Ethernet (each port):
- Link: Lit when Ethernet link is up.
- 100M: On when 100-Mbps Ethernet is selected.
- Activity: Flashes when data is received or transmitted from the unit to the LAN.
SmartNode Series VoIP routers overview19
1 • General informationModel 4520 & 4110 Series Getting Started Guide
SmartNode 4110 Series router
The SmartNode 4110 Series is a compact VoIP gateway, which supports two to eight voice channels. The following models (each equipped with one 10/100Base-T Ethernet port) are available (see figure 5):
• Model 4112 (2 FXS voice ports)
• Model 4114 (4 FXS voice ports)
• Model 4116 (6 FXS voice ports)
• Model 4118 (8 FXS voice ports)
NoteThe SmartNode 4116 and 4118 are available with external power only.
20SmartNode Series VoIP routers overview
Figure 5. 4110 Series rear panels
Model 4520 & 4110 Series Getting Started Guide 1 • General information
Ports descriptions
The SmartNode 4110 Series rear panel ports are described in table 4.
Table 4. Rear panel ports
PortLocationDescription
10/100 Ethernet
ETH 0/0
Voice Ports, FXS Rear panel
Rear panel
RJ-45 connector (see figure 5 on page 20) that connects the router to an
Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
FXS RJ-11/12 connectors (see figure 5 on page 20) that connect the router
with an FXO port (a telephone for example). EuroPOTS support (ETSI
EG201 188). Configured per model as follows:
• Model 4112—0/0, 0/1
• Model 4114—0/0, 0/1, 0/2, 0/3
• Model 4116—0/0, 0/1, 0/2, 0/3, 0/4, 0/5
• Model 4118—0/0, 0/1, 0/2, 0/3, 0/4, 0/5, 0/6, 0/7
PowerRear panel The gateway is available in a DC or AC power input version (see
figure 6), labeled as follows:
• AC version (Internal power supply): 100–240 VAC, 50/60 Hz
• AC version (External power supply): 100–240 VAC, 50/60 Hz
• DC version: 12 VDC
ConsoleFront panel
Used for service and maintenance, the Console port (see figure 7 on page 22),
an RS-232 RJ-45 connector, connects the router to a serial terminal such as a PC
or ASCII terminal (also called a dumb terminal).
Figure 6. SmartNode 4110 Series power input connectors
SmartNode Series VoIP routers overview21
1 • General informationModel 4520 & 4110 Series Getting Started Guide
Figure 7. SmartNode 4110 Series front panels
LED descriptions
This section describes the SmartNode 4110 Series front panel LEDs.
NoteIf an error occurs, all LEDs will flash once per second.
• Power—When lit, indicates power is applied. Off indicates no power applied.
• Run—When lit, indicates normal operation. Flashes once per second during boot (startup).
22SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
• VoIP Link—When lit, indicates the gateway is registered on a gatekeeper, media gateway controller, associ-
ated to a remote unit, or has an active VoIP connection. Off indicates the unit is not configured or registered and has no active VoIP connection. Flashing green indicates that the unit is trying or has failed to
associate/register.
• FXS (each port)—Off indicates on-hook condition. Solid green when off-hook. Flashes to follow ring
cadence.
• Ethernet (each port):
- Link: Lit when Ethernet link is up.
- 100M: On when 100-Mbps Ethernet is selected.
- Activity: Flashes when data is received or transmitted from the unit to the LAN.
SmartNode Series VoIP routers overview23
1 • General informationModel 4520 & 4110 Series Getting Started Guide
Applications for SmartNode 4110 Series ...............................................................................................................26
H.323 terminal media gateway .......................................................................................................................26
Application—Private line automatic ringdown (PLAR) ..................................................................................27
Application—Enterprise campus BRI to FXS telephony extension ..................................................................27
Applications for SmartNode 4520 Series ...............................................................................................................29
Application—Desktop or LAN segment QoS .................................................................................................29
Application—Point-to-point WAN QoS Switch .............................................................................................29
Applications in combination with FXO models ..............................................................................................30
2 • Applications OverviewModel 4520 & 4110 Series Getting Started Guide
Introduction
Patton’s SmartNode Media Gateway Routers deliver all the features for advanced multiservice voice and data
network applications. They combine high quality voice over IP with powerful Quality of Service routing and
switching functions to make professional and reliable VoIP networks. This chapter describes typical applications for which the routers are uniquely suited.
Applications for SmartNode 4110 Series
The SmartNode 4110 Series, equipped with a single Ethernet port, provide gateway and over-IP line extension
services.
H.323 terminal media gateway
All models provide voice over IP and FAX over IP services for integration into a gateway/gatekeeper network
(see figure 8). The SmartNode 4110 Series router supports automatic registration to a gatekeeper as part of a
PBX call manager and offers regular extension services.
A very simple installation for this application requires only the configuration of extension numbers for each
port. The rest (IP address through DHCP and GK discovery through RAS) is automatic.
26Introduction
Figure 8. H.323 terminal gateways
Model 4520 & 4110 Series Getting Started Guide 2 • Applications Overview
Application—Private line automatic ringdown (PLAR)
Using two FXS models back-to-back a private hot-line can be created (see figure 9). These can be found in
use as courtesy phones at ATM’s, information kiosks, and emergency assistance pedestals. In this operation,
when one handset is picked-up, the far immediately begins ringing. When the far-end handset is picked-up
the speech path is completed. The link supports voice, fax Gr.3 (2.4–14.4 kbps) with T.38 or fax bypass, or
modem connections using a G.711 codec.
Figure 9. FXS to FXS extension
Application—Enterprise campus BRI to FXS telephony extension
In combination with the Patton SmartNode 1000 and 2000 Series models the FXS gateways provide ISDN
BRI to FXS extensions over IP (see figure 10).
Applications for SmartNode 4110 Series27
Figure 10. BRI to FXS extension
2 • Applications OverviewModel 4520 & 4110 Series Getting Started Guide
Application—PBX toll bypass gateway
The gateways can be used to provide toll bypass over an IP WAN (see figure 11). The call routing in this case is
provided by the PBX systems. A call routed to the FXS gateway can be relayed on a port-to-port basis to the
remote gateway or on a dialled number basis.
NoteWith the use of FXS ports extension dialing on the secondary side must be
done through two stage dialling (DTMF relay).
Figure 11. Toll bypass
28Applications for SmartNode 4110 Series
Model 4520 & 4110 Series Getting Started Guide 2 • Applications Overview
Applications for SmartNode 4520 Series
These models have dual 10/100Base-T Ethernet ports. The second Ethernet port provides Ethernet and IP
layer QoS services. Voice prioritization and rate limitation to avoid network congestion and the respective
voice quality degradation.
Application—Desktop or LAN segment QoS
These models can be used by the network administrator to provide QoS tagging and management for individual desktops or LAN segments.
Figure 12. Desktop/Segment QoS Switch/GW
Application—Point-to-point WAN QoS Switch
The 4520 Series router can be used by the network administrator to provide QoS tagging and management
point-to-point WAN links (see figure 12). The following data forwarding modes are supported:
• Ethernet switching: applicable for wire-speed switching at 10 or 100 Mbps useful in LAN segmentation,
LAN extension (VDSL, fiber) or fiber access. In this mode hardware 802.1p prioritization is available but
no software based queuing or rate limiting features.
1
• Bridging: useful for speeds less than 10 Mbps (DSL, leased-line bridges) where network administration and
routing can be simplified by inserting a bridge instead of a router (e.g. in combination with VPN-Firewall).
Software based QoS mechanisms such as rate limiting and queuing can be applied in this mode.
1
• Routing: useful for speeds less than 10 Mbps where the SmartNode provides routing service such as NAT,
ACL, DHCP, PPPoE etc. and the full software based QoS functionality of SmartWare.
NoteThe layer 2 QoS switch cannot provide downstream QoS for networks con-
nected to an IP WAN where various sources can congest the downstream.
1. Availability depending on SmartWare release and configuration.
Applications for SmartNode 4520 Series29
2 • Applications OverviewModel 4520 & 4110 Series Getting Started Guide
Applications in combination with FXO models
The FXO models will enable the provisioning of POTS (FXS to FXO) extension over any existing Ethernet/IP
network. The FXS ports will allow a standard POTS handset to seamlessly connect to a remote PSTN line or
PBX extension port over a packet network. Following the model of extension, all of PBX functions are transparently carried over the network end-to-end (hook flash, CLID, DTMF, etc.).
Application—SOHO off-premise extension
For a SOHO/telecommuter the SmartNode 4520 Series router can provide an off-premise extension to the
corporate network. Now the remote user will appear to be local and enjoy all of the services available to local
telephony users—such as station-to-station dialing, outside trunk access, and voice mail. Additionally, the
home user can take advantage of corporate dialing rates. This deployment does not require modification to the
PBX/infrastructure.
30Applications for SmartNode 4520 Series
Chapter 3 Installation
Chapter contents
Planning the installation........................................................................................................................................32
Site log ............................................................................................................................................................34
Network information ......................................................................................................................................34
IP related information .....................................................................................................................................34
Power source ...................................................................................................................................................34
Location and mounting requirements .............................................................................................................35
Installing the gateway router..................................................................................................................................35
Mounting the gateway router ..........................................................................................................................35
Installing an interface cable on the router’s FXS interface port ..................................................................36
Installing the Ethernet cable ......................................................................................................................38
Installing the power cord ...........................................................................................................................40
31
3 • InstallationModel 4520 & 4110 Series Getting Started Guide
Planning the installation
Before you start the actual installation, it is strongly recommended that you gather all the information needed
to install and setup the device. See table 5 for an example of what pre-installment checks you might need to
carry out. Having carried out the pre-installation checks enables you to install and set up your gateway router
into an existing infrastructure with confidence.
NoteWhen setting up your gateway router consider cable length limitations, and
potential electromagnetic interference (EMI) as defined by the applicable
local and international regulations. Ensure that your site is properly prepared
before beginning installation.
Before installing the gateway router device, the following tasks should be completed:
• Create a network diagram (see section “Network information” on page 34)
• Gather IP related information (see section “IP related information” on page 34 for more information)
• Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on
page 34)
• Verify power source reliability (see section “Power source” on page 34).
When you finish preparing for gateway router installation, go to section “Installing the gateway router” on
page 35 to install the device.
32Planning the installation
Model 4520 & 4110 Series Getting Started Guide 3 • Installation
Installation checklist
The installation checklist (see table 5) lists the tasks for installing a SmartNode 4520 or 4110 Series router.
Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or
4110 Series router, include a copy of the completed checklist in your site log.
Table 5. Installation checklist
TaskVerified byDate
Network information available & recorded in site log
Environmental specifications verified
Site power voltages verified
Installation site pre-power check completed
Required tools available
Additional equipment available
All printed documents available
SmartWare release & build number verified
Rack, desktop, or wall mounting of chassis completed
Initial electrical connections established
ASCII terminal attached to console port
Cable length limits verified
Initial configuration performed
Initial operation verified
Planning the installation33
3 • InstallationModel 4520 & 4110 Series Getting Started Guide
Site log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in table 6.
Table 6. Sample site log entries
EntryDescription
InstallationMake a copy of the installation checklist and insert it into the site log
Upgrades and maintenanceUse the site log to record ongoing maintenance and expansion history
Configuration changesRecord all changes and the reasons for them
MaintenanceSchedules, requirements, and procedures performed
CommentsNotes, and problems
SoftwareChanges and updates to SmartWare software
Network information
Network connection considerations that you should take into account for planning are provided for several
types of network interfaces are described in the following sections.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony
components.
IP related information
Before you can set up the basic IP connectivity for your SmartNode 4000 series you should have the following
information:
• IP addresses used for Ethernet LAN and WAN ports
• Subnet mask used for Ethernet LAN and WAN ports
• IP addresses of central H.323 Gatekeeper (if used)
• IP addresses of central PSTN Gateway for H.323 and/or ISoIP based calls
• IP addresses of central TFTP Server used for configuration upload and download
Software tools
You will need a PC (or equivalent) with a VT-100 emulation program (e.g. HyperTerminal) to configure the
software on your SmartNode router.
Power source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Install a power conditioner if necessary.
34Planning the installation
Model 4520 & 4110 Series Getting Started Guide 3 • Installation
Location and mounting requirements
The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy
access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you
should consider the need to access the unit for future upgrades and maintenance.
Installing the gateway router
SmartNode gateway router installation consists of the following:
• Placing the device at the desired installation location (see section “Mounting the gateway router” on
page 35)
• Installing the interface and power cables (see section “Connecting cables” on page 35)
When you finish installing the SmartNode, go to chapter 4, “Getting started with the SmartNode” on page 41.
Mounting the gateway router
Place the router on a desktop or similar sturdy, flat surface that offers easy access to the cables. The router
should be installed in a dry environment with sufficient space to allow air circulation for cooling.
NoteFor proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,
and rear of the SmartNode gateway router.
Connecting cables
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
Installing router cables takes place in the following order:
1. Installing the RJ-11 voice port (FXS) cable or cables (see “Installing an interface cable on the router’s FXS
interface port”)
2. Installing the 10/100 Ethernet port cable or cables (see “Installing the Ethernet cable” on page 38)
3. Installing the power input (see “Installing the power cord” on page 40)
Installing the gateway router35
3 • InstallationModel 4520 & 4110 Series Getting Started Guide
Installing an interface cable on the router’s FXS interface port
The gateway comes with at least two FXS voice ports (see figure 13) located on the back of the router. The FXS
interfaces are connected to analog devices via cables (see figure 14) terminated with RJ-11 connectors (see
figure 15 and table 7 on page 37 for pin-out information).
Figure 13. Rear view showing location of Ethernet and FXS connectors (SmartNode 4520 shown)
36Installing the gateway router
Figure 14. Analog FXS connection
Model 4520 & 4110 Series Getting Started Guide 3 • Installation
Figure 15. RJ-11 pinout diagram
Table 7. RJ-11 socket
PinSignal
3Ring (-)
4Tip (+)
Figure 16. Router front panel LEDs and Console port locations (SmartNode 4524 shown)
Installing the gateway router37
3 • InstallationModel 4520 & 4110 Series Getting Started Guide
Installing the Ethernet cable
The SmartNode 4520 Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable
(see figure 17). Ethernet devices (10Base-T or 100Base-T) are connected to the SmartNode’s Ethernet ports
(see table 8 for port pin-out listing) via a cable terminated with RJ-45 plugs. A cross-over cable is only required
when connecting SmartNode 4110 Series devices to a host (see figure 18 on page 39).
Table 8. Ethernet 10/100Base-T (RJ-45) port pin-outs
PinSignal
1TX+
2TX3RX+
6RX-
NotePins not listed are not used.
38Installing the gateway router
Figure 17. Connecting to a hub
Model 4520 & 4110 Series Getting Started Guide 3 • Installation
Figure 18. Connecting to a host (cross-over cable required for SmartNode 4110 Series only)
Installing the gateway router39
3 • InstallationModel 4520 & 4110 Series Getting Started Guide
Installing the power cord
The router comes with an internal or external power supply. This section describes installing the power cord
into the router. Do the following:
NoteDo not connect the other end of the power cord to the power outlet at this time.
1. If your unit is equipped with an internal power supply, go to step 2. Otherwise, insert the barrel type con-
nector end of the AC power cord into the external power supply connector (see figure 19).
2. Insert the female end of the power cord into the internal power supply connector (see figure 19).
Figure 19. Power connector location on rear panel
The router power supply automatically adjusts to accept an input
voltage from 100 to 240 VAC (50/60 Hz).
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
3. Verify that the AC power cord included with your router is compatible with local standards. If it is not,
refer to “Contacting Patton for assistance” on page 51 to find out how to replace it with a compatible
power cord.
4. Connect the male end of the power cord to an appropriate power outlet.
5. Verify that the green Power LED is lit (see figure 16).
Congratulations, you have finished installing the SmartNode Gateway Router! Now go to chapter 4, “Getting
1. Configure IP address .........................................................................................................................................43
Power connection and default configuration ...................................................................................................43
Connect with the serial interface .....................................................................................................................43
Changing the IP address .................................................................................................................................44
2. Connect the SmartNode to the network............................................................................................................45
4 • Getting started with the SmartNodeModel 4520 & 4110 Series Getting Started Guide
Introduction
This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.
Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the
configuration of the SmartNodes configuration, templates for the most important applications are available on
the Patton server at www.patton.com/voip.
The main steps for setting up a new SmartNode (as of release 2.00 or 2.10) are shown in figure 20.
Figure 20. Steps for setting up a new SmartNode
42Introduction
Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode
1. Configure IP address
Power connection and default configuration
First the SmartNode must be connected to the mains power supply with the power cable. Wait until the 'Run'
LED stops blinking and lights constantly. Now the SmartNode is ready.
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 9.
Table 9. Factory default IP address and network mask configuration
Both Ethernet interfaces are activated upon power-up.
If these addresses match with those of your network, go to section “2. Connect the SmartNode to the network”
on page 45. Otherwise, refer to the following sections to change the addresses and network masks.
Connect with the serial interface
The Console port is wired as an EIA-561, RS-232 port. Use the included Model 16F-561 adapter and cable (see
figure 21) between the SmartNode’s Console port and a PC or workstation’s RS-232 serial interface. Activate the
terminal emulation program on the PC or workstation that supports the serial interface (e.g. HyperTerm).
Terminal emulation program settings:
• 9600 baud
• no parity
• 8 bit
• 1 stop bit
• 1 start bit
• No flow control
1. Configure IP address43
Figure 21. Connecting to the terminal
4 • Getting started with the SmartNodeModel 4520 & 4110 Series Getting Started Guide
Login
Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display.
Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt.
login:administrator
password: <Enter>
172.16.40.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line
prompt. With the commands enable and configure you enter the configuration mode.
172.16.40.1>enable
172.16.40.1#configure
172.16.40.1(cfg)#
Changing the IP address
Select the context IP mode to configure an IP interface.
172.16.40.1(cfg)#context ip router
172.16.40.1(ctx-ip)[router]#
Now you can set your IP address and network mask for the interface eth0. Within this example a class C network (172.16.1.0/24) is assumed. The IP address in this example is set to 172.16.1.99 (you should set this to
an unused IP address on your network).
2002-10-29T00:09:40 : LOGINFO : Link down on interface eth0.
2002-10-29T00:09:40 : LOGINFO : Link up on interface eth0.
172.16.1.99(if-ip)[eth0]#
Copy this modified configuration to your new start-up configuration. Upon the next start-up the system will
initialize itself using the modified configuration.
The SmartNode can now be connected with your network.
441. Configure IP address
Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode
2. Connect the SmartNode to the network
Depending whether you connect the SmartNode to a host directly or via a hub or switch either straightthrough wired or cross-over cables must be used (see figure 22).
NoteThe SmartNode 4520 Series is equipped with Auto-MDX Ethernet ports.
Use straight-through or cross-over cables for host or hub/switch connections.
The SmartNode 4110 will require the proper cable as it does not have the
MDX feature.
Figure 22. Connecting the SmartNode to the network
You can check the connection with the ping command to another host on the local LAN.
172.16.1.99(if-ip)[eth0]#ping <IP Address of the host>
Respectively from the host: ping 172.16.1.99
NoteTo ping outside your local LAN, you will need to configure the default gateway.
3. Load configuration
Download a configuration note to your PC from the support page of the Patton-Inalp web server
(http://www.inalp.ch/en/support/confignotes/), which matches your application. Adapt the configuration as
described in the configuration note to your network (do not forget to modify the IP address) and copy the
modified configuration to a TFTP server. The SmartNode can now load its configuration from this server.
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration
named SN.cfg in the root directory of the TFTP server.
After the SmartNode has been rebooted the new start up configuration will be activated.
172.16.1.99(if-ip)[eth0]#reload
Running configuration has been changed.
Do you want to copy the ’running-config’ to the ’startup-config’?
Press ’yes’ to store, ’no’ to drop changes : no
2. Connect the SmartNode to the network45
4 • Getting started with the SmartNodeModel 4520 & 4110 Series Getting Started Guide
Press ’yes’ to restart, ’no’ to cancel : yes
The system is going down
Additional information
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,
refer to the Software Configuration Guide on the enclosed CD-ROM. On the CD you will also find a freeware
TFTP server, which is also available from the http://solarwinds.net/ web site.
46Additional information
Chapter 5Monitoring Status
Chapter contents
Status LEDs...........................................................................................................................................................48
47
5 • Monitoring StatusModel 4520 & 4110 Series Getting Started Guide
Status LEDs
This chapter describes SmartNode gateway router front panel LEDs. Figure 23 shows SmartNode 4520 Series
LEDs, figure 24 on page 49 shows SmartNode 4110 Series LEDs. LED definitions are listed in table 10 on
page 50.
Figure 23. SmartNode 4520 Series front panels
48Status LEDs
Model 4520 & 4110 Series Getting Started Guide 5 • Monitoring Status
Figure 24. SmartNode 4110 Series front panels
Status LEDs49
5 • Monitoring StatusModel 4520 & 4110 Series Getting Started Guide
Table 10. SmartNode LED Indications
LEDDescription
NoteIf an error occurs, all LEDs will flash once per second.
PowerWhen lit, indicates power is applied. Off indicates no power applied.
RunWhen lit, indicates normal operation. Flashes once per second during boot (startup).
VoIP LinkWhen lit, indicates the gateway is registered on a gatekeeper, media gateway con-
troller, associated to a remote unit, or has an active VoIP connection. Off indicates the
unit is not configured or registered and has no active VoIP connection. Flashing green
indicates that the unit is attempting or has failed to associate/register
FXS (each port)Off indicates on-hook condition. Solid green when off-hook. Flashes to follow ring
cadence.
Ethernet (each port) • Link: Lit when Ethernet link is up.
• 100M: On when 100-Mbps Ethernet is selected.
• Activity: Flashes when data is received or transmitted from the unit to the LAN.
• Error condition: All LEDs flashing once per second.
Out-of-warranty service .............................................................................................................................52
Returns for credit ......................................................................................................................................52
Return for credit policy .............................................................................................................................53
6 • Contacting Patton for assistanceModel 4520 & 4110 Series Getting Started Guide
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
RAS warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems:
• Online support—available at www.patton.com
• E-mail support—e-mail sent to support@patton.com will be answered within 1 business day
• Telephone support—standard telephone support is available five days a week—from 8:00 am to 5:00 pm
EST (1300 to 2200 UTC)—by calling +1 (301) 975-1007
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
NoteIf you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more convenient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
52Introduction
Model 4520 & 4110 Series Getting Started Guide 6 • Contacting Patton for assistance
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs)53
6 • Contacting Patton for assistanceModel 4520 & 4110 Series Getting Started Guide
54Warranty Service and Returned Merchandise Authorizations (RMAs)
Fax and modem support........................................................................................................................................56
IP services..............................................................................................................................................................57
Operating temperature ....................................................................................................................................58
Power supply .........................................................................................................................................................59
AC version ......................................................................................................................................................59
DC version .....................................................................................................................................................59
Power dissipation ............................................................................................................................................59
55
A • SpecificationsModel 4520 & 4110 Series Getting Started Guide
DSP
One or two 4-channel DSPs
Voice connectivity
2-wire Loopstart, RJ-11/12
Short haul loop 1.1 km @3REN
EuroPOTS (ETSI EG201 188)
Programmable AC impedance, feeding, and ring voltage; On-Hook Voltage 29VDC
Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation
Connectivity
2 10/100 Full Duplex/Autosensing Ethernet RJ-45
Voice processing (signalling dependent)
Voice codes:
• G.711 A-Law/µ-Law (64 kbps)
• G.726 (ADPCM 40, 32, 24, 16 kpbs)
• G.723.1 (5.3 or 6.3 kbps)
• G.729ab (8 kbps)
• Transparent pass through
G.168 echo cancellation
8 parallel voice connections
DTMF detection and generation
Carrier tone detection and generation
Silence suppression and comfort noise
Configurable dejitter buffer
Configurable tones (dial, ringing, busy)
Configurable transmit packet length
RTP/RTCP (RFC 1889)
Fax and modem support
G.711 transparent FAX
Fax over IP (FoIP)
T.38 Fax relay (9.6 k, 14.4 k)
56DSP
Model 4520 & 4110 Series Getting Started Guide A • Specifications
Voice Signalling
H.323v4
• RAS, H.225, H.245
• Fast-connect, early H.245
• Gatekeeper autodiscovery
• Alias registration
• Overlap sending
• Empty capability set (call transfer, hold)
• H.323v1 call transfer, hold
ISDN over IP (ISoIP)
• H.323 GW and GK compatible
• H.323 Annex M3
• ISDN/Q-SIG feature tunneling
• ISDN speech, audio and data (Fax Gr 4, UDI 64, RDI 64)
Voice Routing—Session Router
Local switching; Interface huntgroups
Routing Criteria
• Interface
• Calling/called party number
• Time of day, day of week, date
• ISDN bearer capability
Number manipulation functions
• Replace numbers; Add/remove digits
• Multiple remote gateways; PLAR
IP services
IPv4 router; RIPv1, v2 (RFC 1058 and 2453)
Programmable static routes
ICMP redirect (RFC 792); Packet fragmentation
DiffServe/ToS set or queue per header bits
Pocket Policing discards excess traffic
802.1p VLAN tagging
Voice Signalling57
A • SpecificationsModel 4520 & 4110 Series Getting Started Guide
IPSEC AH & ESP Modes
Manual Key; IKE optional
AES/DES/3DES Encryption
Management
Industry standard CLI with local console (CRJ-45, RS-232) and remote Telnet access
TFTP configuration & firmware loading
SNMP v1 agent (MIB II and private MIB)
Built-in diagnostic tools (trace, debug)
Java™ Applet; HPOV Integration with NNM
Operating Environment
Operating temperature
32–104°F (0–40°C)
Operating humidity
5–80% (non condensing)
System
CPU Motorola MPC859 operating at 50 MHz
Memory:
• 32 Mbytes SDRAM
• 4 Mbytes Flash
Compliance
EMC compliance: EN55022 and EN55024
Safety compliance: EN 50950
CE compliance
FCC Part 15 Class A
Dimensions
7.3W x 1.6H x 6.1D in. (18.5H x 4.1W x 15.5D cm)
58Management
Model 4520 & 4110 Series Getting Started Guide A • Specifications
Weight
See table 11.
Table 11. SmartNode weight and maximum power specifications
SmartNode modelWeightMaximum power dissipation
4112/452230.5 oz (500 g)6W
4114/452430.5 oz (500 g)8W
4116/4526
4118/4528
a. Excluding external power supply
24.4 oz (400 ga)
24.4 oz (400 g
a)
12W
15W
Power supply
AC version
Internal power supply 100–240 VAC, 50/60 Hz
External power supply: 100–240 VAC, 50/60 Hz
DC version
12 VDC
Power dissipation
See table 11.
Weight59
A • SpecificationsModel 4520 & 4110 Series Getting Started Guide
Serial console.........................................................................................................................................................62
Ethernet 10Base-T and 100Base-T........................................................................................................................63
Analog FXS ...........................................................................................................................................................64
61
B • CablingModel 4520 & 4110 Series Getting Started Guide
Introduction
This section provides information on the cables used to connect the SmartNode and the interface cards to the
existing network infrastructure and to third party products.
Serial console
The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 25.
Figure 25. Connecting a serial terminal
62Introduction
Model 4520 & 4110 Series Getting Started Guide B • Cabling
Ethernet 10Base-T and 100Base-T
Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. Use a
cross-over cable to a host, or a straight cable to a hub. See figure 26 (host) and figure 27 on page 64 (hub) for
the different connections.
NoteThe SmartNode 4520 Series is equipped with Auto-MDX Ethernet ports.
Use straight-through wired cables for host or hub/switch connections
Ethernet 10Base-T and 100Base-T63
Figure 26. Ethernet cross-over
B • CablingModel 4520 & 4110 Series Getting Started Guide
Figure 27. Ethernet straight-through
Analog FXS
The router come with at least two FXS voice ports located on the back of the router. The FXS interfaces are
connected to analog devices via cables terminated with RJ-11 connectors.
Ethernet 10Base-T and 100Base-T port.................................................................................................................66