This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Document Number: 13202U1-001 Rev. G
Part Number: 07MD4524-GS
Revised: June 4, 2007
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
web: www.patton.com
e-mail: support@patton.com
Trademark Statement
The terms SmartWare and SmartView are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their respective
owners.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode router components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by
the use of this product. These damages include, but are not limited to, the following:
lost profits, lost savings and incidental or consequential damages arising from the use
of or inability to use this product. Patton Electronics specifically disclaims all other
warranties, expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
About this guide ............................................................................................................................................. 7
Safety when working with electricity .................................................................................................................8
General observations .......................................................................................................................................10
Typographical conventions used in this document................................................................................................ 11
General conventions .......................................................................................................................................11
1 General information...................................................................................................................................... 13
SmartNode Series VoIP routers overview...............................................................................................................14
SmartNode 4520 Series router ........................................................................................................................15
SmartNode 4110 Series router ........................................................................................................................19
Applications for SmartNode 4110 Series ...............................................................................................................24
SIP and H.323 terminal and PSTN gateways ..................................................................................................24
Application—Analog line extension over IP ....................................................................................................25
Applications for SmartNode 4520 Series ...............................................................................................................27
Planning the installation........................................................................................................................................32
Site log ............................................................................................................................................................34
Network information ......................................................................................................................................34
IP related information .....................................................................................................................................34
Power source ...................................................................................................................................................34
3
Contents
Model 4520 & 4110 Series Getting Started Guide
Location and mounting requirements .............................................................................................................35
Installing the gateway router..................................................................................................................................35
Mounting the gateway router ..........................................................................................................................35
1. Configure IP address .........................................................................................................................................45
Power connection and default configuration ...................................................................................................45
Connect with the serial interface .....................................................................................................................45
Changing the IP address .................................................................................................................................46
2. Connect the SmartNode to the network............................................................................................................47
Start-up with factory configuration .................................................................................................................49
Load a new application image (SmartWare) via TFTP ....................................................................................49
Load a new application image (SmartWare) via the serial link .........................................................................51
5 LEDs status and monitoring ......................................................................................................................... 53
Status LEDs...........................................................................................................................................................54
6 Contacting Patton for assistance ................................................................................................................... 57
Out-of-warranty service .............................................................................................................................58
Returns for credit ......................................................................................................................................58
Return for credit policy .............................................................................................................................59
A Compliance .................................................................................................................................................. 61
CE Declaration of Conformity ..............................................................................................................................62
Authorized European Representative .....................................................................................................................62
Radio and TV Interference (FCC Part 15) ............................................................................................................63
4
5
Model 4520 & 4110 Series Getting Started Guide
Contents
FCC Part 68 (ACTA) Statement (FXO Ports).......................................................................................................63
Industry Canada Notice (FXO Ports)....................................................................................................................63
B Specifications ................................................................................................................................................ 65
Fax and modem support........................................................................................................................................66
IP services..............................................................................................................................................................67
Operating temperature ....................................................................................................................................68
Weight and power dissipation ...............................................................................................................................68
Power supply .........................................................................................................................................................69
AC version ......................................................................................................................................................69
DC version .....................................................................................................................................................69
Identification of the SmartNode devices via SNMP...............................................................................................69
C Cabling ......................................................................................................................................................... 71
Serial console.........................................................................................................................................................72
Ethernet 10Base-T and 100Base-T........................................................................................................................73
Analog FXS ...........................................................................................................................................................75
Analog FXO ..........................................................................................................................................................76
D Port pin-outs ................................................................................................................................................ 77
Ethernet 10Base-T and 100Base-T port.................................................................................................................78
FXO port ..............................................................................................................................................................79
E SmartNode 4110 Series factory configuration .............................................................................................. 81
G Installation checklist .................................................................................................................................... 85
This guide describes the SmartNode 4110 and 4520 Series hardware, installation and basic configuration. For
detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 13 provides information about router features and capabilities
• Chapter 2 on page 23 contains an overview describing router operation and applications
• Chapter 4 on page 43 describes getting started with the SmartNode router
• Chapter 5 on page 53 contains definitions for the LED status indicators
• Chapter 6 on page 57 contains information on contacting Patton technical support for assistance
• Appendix B on page 65 contains specifications for the routers
• Appendix C on page 71 provides cable recommendations
• Appendix D on page 77 describes the router’s ports and pin-outs
• Appendix E on page 81 lists the factory configuration settings for SmartNode 4110 Series devices
• Appendix F on page 83 lists the factory configuration settings for SmartNode 4520 Series devices
• Appendix G on page 85 lists the tasks for installing a SmartNode 4520 or 4110 Series router
For best results, read the contents of this guide before you install the router.
7
About this guide
Model 4520 & 4110 Series Getting Started Guide
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential Router problems. Warnings relate to personal injury issues, and Cautions refer to potential
property damage.
Note
Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
Safety when working with electricity
The SmartNode contains no user serviceable parts. The equipment shall be
returned to Patton Electronics for repairs, or repaired by qualified service personnel.
Mains Voltage: Do not open the case when the power cord is connected. For
systems without a power switch, line voltages are present within the power
supply when the power cord is connected. The mains outlet that is utilized to
power the SmartNode router shall be within 10 feet (3 meters) of the device,
shall be easily accessible, and protected by a circuit breaker.
For AC powered units, ensure that the power cable used meets all applicable
standards for the country in which it is to be installed, and that it is connected
to a wall outlet which has earth ground.
8
9
Model 4520 & 4110 Series Getting Started Guide
For units with an external power adapter, the adapter shall be a listed Limited Power Source.
Hazardous network voltages are present in WAN ports regardless of whether
power to the SmartNode is ON or OFF. To avoid electric shock, use caution
when near WAN ports. When detaching the cables, detach the end away from
the SmartNode first.
Before opening the chassis, disconnect the telephone network cables to avoid
contact with telephone line voltages. When detaching the cables, detach the
end away from the SmartNode first.
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
About this guide
Preventing electrostatic discharge damage
When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.
Electrostatic Discharge (ESD) can damage equipment and impair
electrical circuitry. It occurs when electronic printed circuit cards
are improperly handled and can result in complete or intermittent failures. Do the following to prevent ESD:
•
Always follow ESD prevention procedures when removing
and replacing cards.
Wear an ESD-preventive wrist strap, ensuring that it makes
•
good skin contact. Connect the clip to an unpainted surface
of the chassis frame to safely channel unwanted ESD voltages
to ground.
To properly guard against ESD damage and shocks, the wrist
•
strap and cord must operate effectively. If no wrist strap is
available, ground yourself by touching the metal part of the
chassis.
About this guide
Model 4520 & 4110 Series Getting Started Guide
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and aggressive liquids
10
11
SN
Model 4520 & 4110 Series Getting Started Guide
About this guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Garamond blue type
Futura bold type
Futura bold-italic type
Italicized Futura type
Futura typeIndicates the names of fields or windows.
Garamond bold type
< >Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ]Elements in square brackets are optional.
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
blue screen
screen
node
#An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Commands and keywords are in boldface font.
Parts of commands, which are related to elements already named by the user, are
in
boldface italic
Variables for which you supply values are in
Indicates the names of command buttons that execute an action.
<C>, and so on.
by vertical bars ( | )
Information you enter is in blue screen font.
Terminal sessions and information the system displays are in screen font .
The leading IP address or nodename of a SmartNode is substituted with
boldface italic
The leading SN on a command line represents the nodename of the SmartNode
font.
font.
italic
font
node
in
12
About this guide
Model 4520 & 4110 Series Getting Started Guide
Chapter 1
Chapter contents
SmartNode Series VoIP routers overview...............................................................................................................14
SmartNode 4520 Series router ........................................................................................................................15
SmartNode 4110 Series router ........................................................................................................................19
The SmartNode 4520 and 4110 Series VoIP Gateway Routers (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 8 transparent voice and FAX calls over any IP or PSTN network. Leverage
low-cost IP services with packet-voice for complete branch office voice and data connectivity.
Figure 1. SmartNode Router (SmartNode 4524 shown)
The SmartNode 4520 Series Gateway Routers, equipped with two 10/100Base-T Ethernet ports provide;
voice over IP (VoIP) and Internet telephony plus Internet access routing, VPN and firewall functions, and
extensive Quality of Service (QoS) functions.
The SmartNode 4110 Series Media Gateways, equipped with a single 10/100Base-T Ethernet port that provide VoIP and Internet telephony.
The SmartNode VoIP Gateways and Gateway-Routers perform the following major functions:
• Voice over IP and local switching via a combination of 2 to 8 analog phone ports (FXS) and 2 to 4 analog
line ports (FXO).
• Standard compliant VoIP conversion in accordance with SIP and H.323 protocols.
• Internet access and IP Routing (4520 Series only) with IP Quality of Service (QoS) support for mixed voice
and data traffic.
Section “SmartNode 4520 Series router” on page 15 provides more information on the SmartNode 4520
Series. Section “SmartNode 4110 Series router” on page 19 describes the SmartNode 4110 Series.
SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
10/100 Ethernet
0/3 0/2 0/1 0/0
Voice Ports
FXS
SmartNode 4520 Series router
The SmartNode 4520 Series are compact VoIP Gateway Routers that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 2).
Figure 2. Examples of SN4520 Series rear panels
The following base models (each equipped with two 10/100Base-T Ethernet ports) are available:
• SmartNode 4522 (2 VoIP calls)
• SmartNode 4524 (4 VoIP calls)
• SmartNode 4526 (6 VoIP calls)
• SmartNode 4528 (8 VoIP calls)
SmartNode Series VoIP routers overview15
1 • General informationModel 4520 & 4110 Series Getting Started Guide
The port combinations are indicated in the extension of the model code. The products the following model
code conventions apply:
• JS stands for FXS ports
• JO stands for FXO ports
• UI stands for integrated universal input power supply (see figure 3)
• EUI stands for external universal input power supply (see figure 3)
For example, the model code SN4526/4JS2JO/EUI describes a SmartNode configured as follows:
• 4 FXS ports
• 2 FXO ports
• External power supply
NoteFor a complete listing of available models, refer to the SmartNode
VoIP page at http://www.patton.com/voip/.
Figure 3. SmartNode 4520 Series power input connectors
16SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
Ports descriptions
The SmartNode 4520 Series rear panel ports are described in table 2.
Table 2. Rear panel ports
PortLocationDescription
10/100 Ethernet
ETH 0/0 & ETH 0/1
Analog voice port,
FXS
Analog voice port,
FXO
PowerRear panel The gateway is available in a DC or AC power input version (see
Rear panel
Rear panel
Rear panel
RJ-45 connectors (see figure 16 on page 36) that connect the router to an
Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
FXS RJ-11(6 position, 4 wire) connectors (see figure 16 on page 36) that
connect the router with an analog terminal (a telephone, for example)
FXO port. EuroPOTS support (ETSI EG201 188). FXS on-hook voltage is
48V for each FXS port.
FXO RJ-11(6 position, 4 wire) connectors (see figure 16 on page 36) that
connect the router with an analog line (FXS port). EuroPOTS support (ETSI
EG201 188).
figure 3), labeled as follows:
• AC version (Internal power supply): 100–240 VAC, 50/60 Hz, 200 mA
• DC version: 12 VDC, 1.25 A
ConsoleFront panel
Used for service and maintenance, the Console port (see figure 4 on page 18),
an RS-232 RJ-45 connector, connects the router to a serial terminal such as a PC
or ASCII terminal (also called a dumb terminal).
Reset button behavior
For those SmartNode devices that have a Reset button on the rear panel, its behavior is as follows:
• To restart the unit with the current startup configuration—Press for less than 1 second and release the Reset
button. The SmartNode will restart with the current startup configuration.
• To restart the unit with factory default configuration—Press the Reset button for 5 seconds until the Power
LED starts blinking. The unit will restart with factory default configuration.
• To restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Start with the
unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button
when the Power LED starts blinking so the unit will enter bootloader mode.
SmartNode Series VoIP routers overview17
1 • General informationModel 4520 & 4110 Series Getting Started Guide
Figure 4. SmartNode 4520 Series front panels
NoteFor LED descriptions, refer to chapter 5, “LEDs status and monitor-
ing” on page 53.
18SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
0/3 0/2 0/1 0/0
Voice Ports
FXS
SmartNode 4110 Series router
The SmartNode 4110 Series are compact VoIP Gateways that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 5).
Figure 5. Examples of SN4110 Series rear panels
The following base models (each equipped with one 10/100Base-T Ethernet port) are available:
• SmartNode 4112 (2 VoIP calls)
• SmartNode 4114 (4 VoIP calls)
• SmartNode 4116 (6 VoIP calls)
• SmartNode 4118 (8 VoIP calls)
SmartNode Series VoIP routers overview19
1 • General informationModel 4520 & 4110 Series Getting Started Guide
The port combinations are indicated in the extension of the model code. The products the following model
code conventions apply:
• JS stands for FXS ports
• JO stands for FXO ports
• UI stands for integrated universal input power supply (see figure 6)
• EUI stands for external universal input power supply (see figure 6)
For example, the model code SN4116/4JS2JO/EUI describes a SmartNode configured as follows:
• 4 FXS ports
• 2 FXO ports
• External power supply
NoteFor a complete listing of available models, refer to the SmartNode
VoIP page at http://www.patton.com/voip/.
Figure 6. SmartNode 4110 Series power input connectors
20SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
Ports descriptions
The SmartNode 4110 Series rear panel ports are described in table 3.
Table 3. Rear panel ports
PortLocationDescription
10/100 Ethernet
ETH 0/0
Analog voice port,
FXS
Analog voice port,
FXO
PowerRear panel The gateway is available in a DC or AC power input version (see
Rear panel
Rear panel
Rear panel
RJ-45 connector (see figure 5 on page 19) that connects the router to an
Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
FXS RJ-11(6 position, 4 wire) connectors (see figure 16 on page 36) that
connect the router with an analog terminal (a telephone, for example)
FXO port. EuroPOTS support (ETSI EG201 188).
FXO RJ-11(6 position, 4 wire) connectors (see figure 16 on page 36) that
connect the router with an analog line (FXS port). EuroPOTS support (ETSI
EG201 188).
figure 6), labeled as follows:
• AC version (Internal power supply): 100–240 VAC, 50/60 Hz, 200 mA
• DC version: 12 VDC, 1.25 A
ConsoleFront panel
Used for service and maintenance, the Console port (see figure 7 on page 22),
an RS-232 RJ-45 connector, connects the router to a serial terminal such as a PC
or ASCII terminal (also called a dumb terminal).
Reset button behavior
For those SmartNode devices that have a Reset button on the rear panel, its behavior is as follows:
• To restart the unit with the current startup configuration—Press for less than 1 second and release the Reset
button. The SmartNode will restart with the current startup configuration.
• To restart the unit with factory default configuration—Press the Reset button for 5 seconds until the Power
LED starts blinking. The unit will restart with factory default configuration.
• To restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Start with the
unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button
when the Power LED starts blinking so the unit will enter bootloader mode.
SmartNode Series VoIP routers overview21
1 • General informationModel 4520 & 4110 Series Getting Started Guide
Figure 7. SmartNode 4110 Series front panels
NoteFor LED descriptions, refer to chapter 5, “LEDs status and monitor-
Applications for SmartNode 4110 Series ...............................................................................................................24
SIP and H.323 terminal and PSTN gateways ..................................................................................................24
Application—Analog line extension over IP ....................................................................................................25
Applications for SmartNode 4520 Series ...............................................................................................................27
Application—Single-phone PSTN and VoIP access ........................................................................................29
23
2 • Applications overviewModel 4520 & 4110 Series Getting Started Guide
Introduction
Patton’s SmartNode Media Gateway Routers deliver the features you need for advanced multiservice voice and
data network applications. They combine high quality voice-over-IP with powerful quality of service routing
functions to build professional and reliable VoIP networks. This chapter describes typical applications for
which the SmartNodes are uniquely suited.
NoteDetailed configuration information for the applications can be found on the
CD-ROM that was included with your SmartNode device or online from
the Patton webserver.
Applications for SmartNode 4110 Series
The SmartNode 4110 Series device, equipped with a single Ethernet port, provides gateway and over-IP line
extension services.
SIP and H.323 terminal and PSTN gateways
All models provide voice-over-IP and FAX-over-IP services for integration into a VoIP network running the SIP
or H.323 protocol (see figure 8). The SmartNode 4110 Series supports automatic registration to a Gatekeeper
or SIP server to provide analog extension services or PSTN breakout connectivity.
Figure 8. PSTN and Terminal gateways
24Introduction
Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Application—Analog line extension over IP
A virtual analog line can be created using an FXO and FXS model (see figure 9). The complete signaling and
media (voice, fax, or modem) of the analog phone line is extended over IP. This enables a PBX analog extension
line to be extended to a home office or satellite office. The analog line extension relays DTMF, hook-flash and
CLI to provide full PBX feature access over the IP network (checking voice mail or joining a calling group, for
example).
Figure 9. Analog line extension
Application—ITSP dial-in access
An ITSP can use the SmartNode FXO gateways as dial-in access points to his Internet telephony services (see
figure 10). A user calls a local number, the FXO SmartNode picks up the call and uses a second dial-tone to
dial the remote number. The system can be enhanced with a central call control server providing IVR
announcements, PIN checking, and accounting for the calls.
Figure 10. ITSP dial-in access
Applications for SmartNode 4110 Series25
2 • Applications overviewModel 4520 & 4110 Series Getting Started Guide
Application—Private line automatic ringdown (PLAR)
A private hot-line can be created by using two FXS models back-to-back (see figure 11). These can be found
in use as courtesy phones at ATM’s, information kiosks, and emergency assistance pedestals. In this application, when one handset is picked-up, the remote handset immediately begins ringing. When the remote
handset is picked-up, the speech path is completed. The end-to-end link supports voice, fax Gr.3 (2.4–14.4
kbps) with T.38 or fax- and modem bypass using a G.711 codec.
Figure 11. FXS to FXS Hotline
Application—Enterprise campus BRI to FXS telephony extension
In combination with the Patton SmartNode 1000 and 2000 Series models the FXS gateways provide ISDN
BRI to FXS extensions over IP (see figure 12).
Figure 12. BRI to FXS extension
26Applications for SmartNode 4110 Series
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