Patton SmartNod 5300 Series, SN5300/4B4G/EUI, SNSW-1B, SN5300/4B2G/EUI, SN5300/4B/EUI User Manual

For Quick

Start Installation

SmartNode™ 5300 Series

Enterprise Session Border
Controller (eSBC)/Integrated
Access Device (IAD)

User Manual

This is a Class A device and is not intended for use in a residential environment.

REGULATORY MODEL NUMBER: 13269D4-001

Sales Office: [phone]

Technical Support: [phone]

E-mail: [e-mail]

WWW: www.patton.com

Part Number: 07MSN5300-UM, Rev. E

Revised: January 25, 2019

Patton Electronics Company, Inc.

7622 Rickenbacker Drive

Gaithersburg, MD 20879 USA

Tel: [phone]

Fax: [phone]

Support: [phone]

Web: www.patton.com

E-mail: [e-mail]

Trademark Statement

The terms SmartNode and SmartWare are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their
respective

owners.

Copyright © 2013–2019, Patton Electronics Company. All rights reserved.

The information in this document is subject to change without notice. Patton Elec­tronics assumes no liability for errors that may appear in this document.

Warranty Information

The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see

Appendix G, "End User License Agreement" on page 57 or go to

www.patton.com.

Patton Electronics warrants all SmartNode components to be free from defects, and
will—at our option—repair or replace the product should it fail within one year from
the first date of the shipment.

This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.

-

Summary Table of Contents

1 General Information ..........................................................................................................................................13

2 Applications Overview ............................................................

3 SmartNode Installation........................

4 Initial Configuration..........................................................................................

5 Contacting Patton for Assistance...................................................

A Compliance Information .............................

B Specifications .................................................................................................

C Cabling ...............................................

D Port Pin-outs ..........................................................................................

E SmartNode SN5300 Series Factory Configuration .......................................

F Reset Button Functions ............................................

G End User License Agreement .........

..............................................................................................................21

......................................................................................................35

..............................................................................................................41

.........................................................................................53

....................................................................................................................57

...........................................................................19

.....................................................................32

...................................................37

..........................................................44

......................................................47

................................................26

4

Table of Contents

About This Guide ........................................................................................................................................................ 8

Audience................................................................................................................................................................. 8

Structure................................................................................................................................................................. 8

Precautions ............................................................................................................................................................. 9

Safety when working with electricity................................................................................................................. 9

Deutsch ..........................................................................................................................................................10

General observations .......................................................................................................................................11

Typographical conventions used in this document ................................................................................................12

1 General Information ............................................................................

SmartNode SN5300 Series Overview ....................................................................................................................14

SmartNode SN5300 Series Model Codes ........................................................................................................15

SmartNode SN5300 Series Rear Panel ..................................................................................................................15

SmartNode SN5300 Rear Panel (non G.SHDSL.bis models) .........................................................................15

SmartNode SN5300 Rear Panel (G.SHDSL.bis models) ................................................................................16

SmartNode SN5300 Series Front Panels................................................................................................................16

SmartNode SN5300 Front Panel (non G.SHDSL.bis models) ........................................................................16

SmartNode SN5300 Front Panel (G.SHDSL.bis models) ...............................................................................17

2 Applications Overview .....................

Introduction..........................................................................................................................................................20

Typical applications...............................................................................................................................................20

3 SmartNode Installation................................................................................

Planning the Installation........................................................................................................................................22

Site Log ...........................................................................................................................................................22

Network Information ......................................................................................................................................22

Network Diagram ...........................................................................................................................................22

IP Related Information ...................................................................................................................................22

Software Tools ................................................................................................................................................23

AC Power Mains .............................................................................................................................................23

Location and Mounting Requirements ...........................................................................................................23

Installing the SmartNode.......................................................................................................................................23

Placing the SmartNode ...................................................................................................................................23

Installing Cables ..............................................................................................................................................23

Connecting the 10/100 Base-T Ethernet LAN and WAN cables ...............................................................24

Installation cable requirements ..................................................................................................................24

Connecting the power supply ....................................................................................................................24

External AC Power Supply .................................................................................................................24

..................................................................................................................19

..............................................................13

......................................................21

4 Initial Configuration.....

Introduction..........................................................................................................................................................27

Connecting the SmartNode to Your Laptop PC....................................................................................................27

.....................................................................................................................................26

5

SmartNode 5300 User Manual Table of Contents

Connecting the SmartNode to Your Laptop PC via Console Access ......................................................................28

Configuring the Desired IP Address ......................................................................................................................29

Factory-default IP Settings ..............................................................................................................................29

Login ..............................................................................................................................................................29

Changing the WAN IP Address ......................................................................................................................29

Connecting the SmartNode to the Network..........................................................................................................30

Loading the Configuration (optional)....................................................................................................................30

Additional Information .........................................................................................................................................31

5 Contacting Patton for Assistance...............................................................................

.........................................32

Introduction..........................................................................................................................................................33

Contact information..............................................................................................................................................33

Contacting Patton Technical Services for Free Support ...................................................................................33

Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................33

Warranty coverage ..........................................................................................................................................33

Out-of-warranty service .............................................................................................................................34

Returns for credit ......................................................................................................................................34

Return for credit policy .............................................................................................................................34

RMA numbers ................................................................................................................................................34

Shipping instructions ................................................................................................................................34

A Compliance Information ...........................

........................................................................................................35

Compliance ...........................................................................................................................................................36

EMC ...............................................................................................................................................................36

Safety ..............................................................................................................................................................36

Radio and TV Interference (FCC Part 15) ............................................................................................................36

EC Declaration of Conformity ..............................................................................................................................36

Authorized European Representative .....................................................................................................................36

B Specifications ...............................................................................

.....................................................................37

Data Connectivity .................................................................................................................................................38

Voice Processing (signaling dependent) .................................................................................................................38

Fax and Modem Support.......................................................................................................................................38

Voice Signaling......................................................................................................................................................38

IP Services .............................................................................................................................................................38

Management .........................................................................................................................................................38

Physical .................................................................................................................................................................39

WAN Interface (if applicable)................................................................................................................................39

Identification of the SmartNode Devices via SNMP..............................................................................................40

C Cabling ....

.........................................................................................................................................................41

Introduction..........................................................................................................................................................42

Console .................................................................................................................................................................42

Ethernet ................................................................................................................................................................42

D Port Pin-outs ......................................

..............................................................................................................44

Introduction..........................................................................................................................................................45

6

SmartNode 5300 User Manual Table of Contents

Console Port..........................................................................................................................................................45

Ethernet ................................................................................................................................................................45

G.SHDSL-EFM/ATM Port ..................................................................................................................................46

E SmartNode SN5300 Series Factory Configuration ........................................................................................

Introduction..........................................................................................................................................................48

F Reset Button Functions ..........................................................................................

...........................................53

Introduction..........................................................................................................................................................54

Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................54

Resetting the SmartNode device when it is initially powered off............................................................................55

Very exceptional case—minimal config recovery .............................................................................................55

G End User License Agreement ..............................................

...............................................................................57

End User License Agreement .................................................................................................................................58

1. Definitions ..................................................................................................................................................58

2. Title ............................................................................................................................................................58

3. Term ...........................................................................................................................................................58

4. Grant of License ..........................................................................................................................................58

5. Warranty ....................................................................................................................................................59

6. Termination ................................................................................................................................................59

7. Notices

.......................................................................................................................................................59

8. Other Licenses ............................................................................................................................................59

9. Unenforceable Provisions ............................................................................................................................60

10. Governing Law .........................................................................................................................................60

11. Waiver ......................................................................................................................................................60

.....47

7

List of Figures

1 SmartNode SN5300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 SmartNode SN5300 rear panel (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 SmartNode SN5300 rear panel (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4 SmartNode SN5300 front panel (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5 SmartNode SN5300 front panel (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 SmartNode SN5300 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

7 SmartNode SN5300 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

8 SmartNode SN5300 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

9 SmartNode SN5300 Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

10 Connecting the SmartNode to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

11 Connecting SmartNode to Laptop via console access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

12 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

13 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

14 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

15 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

16 SN5300 Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

17 Reset button periods (in seconds) for performing actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

8

List of Tables

1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 SmartNode SN5300 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 SmartNode SN5300 rear panel ports (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4 SmartNode SN5300 rear panel ports (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5 SmartNode SN5300 Front panel LEDs (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 SmartNode SN5300 Front panel LEDs (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

7 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

8 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

9 G.SHDSL Interface Specifications (G.SHDSL.bis only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

10 SmartNode Models and their Unique sysObjectID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

11 Ethernet RJ45 socket 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

12 G.SHDSL-EFM/ATM Port RJ-45 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

13 Results from pressing the Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

14 Using the Reset button to switch to a backup image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

15 Using the Reset button to switch to erase flash memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

9

About This Guide

This guide describes the SmartNode SN5300 hardware, installation and basic configuration. For detailed soft­ware configuration information refer to the Trinity Software Configuration Guide and the available Configu-
ration Notes in the Patton Support Knowledgebase.

Audience

This guide is intended for the following users:

• Operators

• Installers

• Maintenance technicians

Structure

This guide contains the following chapters and appendices:

• Chapter 1, starting on page 13, provides information about SmartNode features and capabilities

• Chapter 2, starting on page 19, contains an overview describing SmartNode operation and applications

• Chapter 3, starting on page 21, provides hardware installation procedures

• Chapter 4, starting on page 26, provides quick-start procedures for configuring the SmartNode

• Chapter 5, starting on page 32, contains information on contacting Patton technical support for assistance

• Appendix A, starting on page 35, contains compliance information for the SmartNode

• Appendix B, starting on page 37, contains specifications for the SmartNodes

• Appendix C, starting on page 41, provides cable recommendations

• Appendix D, starting on page 44, describes the SmartNode’s ports and pin-outs

• Appendix E, starting on page 47, lists the factory configuration settings for the SmartNode SN5300 Series

• Appendix F, starting on page 53, describes the Reset button functions

• Appendix G, starting on page 57, provides license information that describes acceptable usage of the soft-

ware provided with the SmartNode SN5300 Series

For best results, read the contents of this guide before you install the SmartNode.

8

SmartNode 5300 User Manual

IMPORTANT

CAUTION

WARNING

WARNING

WARNING

WARNING

Precautions

Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. War n in gs are intended to prevent safety hazards that could result in per
sonal injury. Cautions are intended to prevent situations that could result in property damage or
impaired

functioning.

Note A note presents additional information or interesting sidelights.

The alert symbol and IMPORTANT heading calls attention to
important information.

The alert symbol and CAUTION heading indicate a potential haz­ard. Strictly follow the instructions to avoid property damage.

The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.

CAUTION

-

The alert symbol and WARNING heading indicate a poten­tial safety hazard. Strictly follow the warning instructions
to avoid personal injury.

The shock hazard symbol and WARNING heading indicate
a potential electric shock hazard. Strictly follow the warn
ing instructions to avoid injury caused by electric shock.

Safety when working with electricity

The SmartNode device contains no user serviceable parts, and is not be opened
by the user. The equipment shall be returned to Patton Electronics for repairs or
repaired by qualified service personnel.

Mains Voltage: In systems without a power switch, line voltages are present in the
power supply when the power cord is connected. The mains outlet used to power
the SmartNode device shall be within 10 feet (3 meters) of the device, be easily
accessible, and protected by a circuit breaker.

-

9

SmartNode 5300 User Manual

WARNING

WARNING

WARNING

WARNING

WARNING

WARNING

For AC powered units, ensure that the power cable used meets all applicable stan­dards for the country in which it is to be installed, and that it is connected to a wall
outlet which has earth ground.

For units with an external power adapter, the adapter shall be a listed Limited
Power Source.

Hazardous network voltages are present in WAN ports regardless of whether
power to the SmartNode is ON or OFF. To avoid electric shock, use caution when
near WAN ports. When detaching the cables, detach the end away from the Smart
Node first.

Before handling the device, disconnect the telephone network cables to avoid
contact with telephone line voltages. When detaching the cables, detach the end
away from the SmartNode device first.

Do not work on the system or connect or disconnect cables during periods of
lightning activity.

-

Deutsch

Wa rn hi nw ei se:

Dieses Gerät ist NICHT für den Anschluss an das Telefonnetz (PSTN) bestimmt
und auch NICHT dafür zugelassen. Es ist nur für den Anschluss an Endgeräte
beim Kunden vorgesehen.

10

SmartNode 5300 User Manual

WARNING

CAUTION

• Das Gerät entält keine austauschbaren Komponenten und ist vom Benutzer nicht zu

öffnen. Bei Systemen ohne Netzschalter und ohne externes Netzteil liegt Netzspan
nung im Gerät an, wenn das Netzkabel angeschlossen ist.

• Bei Geräten mit externem Netzteil muss das Netzteil die Anforderungen an eine zuge-

lassene Stromquelle mit begrenzter Leistung erfüllen. Die Steckdose, die für die
Stromversorgung des Gerätes verwendet wird, sollte höchstens 3 Meter vom Gerät
entfernt und leicht zugänglich sein sowie durch einen den örtlichen regulatorischen
Anforderungen entsprechenden Schutzschalter abgesichert sein.

• Für mit Wechselstrom betriebene Geräte muss sichergestellt sein, dass das verwen-

dete Netzkabel alle gültigen Normen des Landes erfüllt, in dem es eingesetzt werden
soll.

• Für mit Wechselstrom betriebene Geräte, die 3-polige Netzstecker haben (L1, L2 u.

GND oder Phase, Neutralleiter u. Schutzleiter), muss die Steckdose geerdet sein.

• Für mit Gleichstrom betriebene Geräte muss sichergestellt sein, dass die Verbindung-

skabel für Spannung, Strom, erwartete Temperatur, Entflammbarkeit und mecha­nische Wartbarkeit geeignet sind.

• WAN-, LAN- u. PSTN-Ports (Anschlüsse) können unter gefährlicher Spannung ste-

hen, unabhängig davon, ob das Gerät ein- oder ausgeschaltet ist. PSTN bezieht sich
auf Schnittstellen wie Telefon, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voice, usw. Diese
sind als „gefährliche Netzwerkspannungen“ bekannt. Um einen elektrischen Schlag
zu vermeiden, muss in der Nähe dieser Anschlüsse mit Vorsicht gearbeitet werden.
Werden Kabel von diesen Anschlüssen getrennt, zuerst das Kabel am anderen Ende
herausziehen.

• Während eines Gewitters darf nicht am Gerät gearbeitet werden und es dürfen keine

Kabel angeschlossen oder vom Netz getrennt werden.

-

In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG über Elektro- und
Elektronik-Altgeräte (WEEE) muss sichergestellt sein, dass Altgeräte von anderem Abfall
und Schrott getrennt werden und dem Sammel- und Verwertungssystem für Elektro- und
Elektronik-Altgeräte in Ihrem Land zum Recycling zugeführt werden.

General observations

Do not stack multiple SmartNode devices directly on top of one another, and do not place
items on top of the device. If you will be installing equipment above the SmartNode device,
leave at least 2 inches (5 cm) of clearance between the devices.

Furthermore, leave at least 2 inches (5 cm) to the left, right, front, and rear of the SmartNode
device for proper ventilation.

In accordance with the requirements of council directive 2002/96/EC on Waste of Electri­cal and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product
from other waste and scrap and deliver to the WEEE collection system in your country for
recycling.

• Clean the case with a soft slightly moist anti-static cloth

• Place the unit on a flat surface and ensure free air circulation

11

SmartNode 5300 User Manual

• Avoid exposing the unit to direct sunlight and other heat sources

• Protect the unit from moisture, vapors, and aggressive liquids

Typographical conventions used in this document

Procedures described in this manual use the following text conventions:

Table 1. General conventions

Convention Meaning

Garamond blue type

Helvetica bold type Commands and keywords are in boldface font.

Helvetica bold-italic type Parts of commands, which are related to elements already named by the user, are in

Italicized Helvetica type Variables for which you supply values are in italic font
Helvetica type Indicates the names of fields or windows.

Garamond bold type Indicates the names of command buttons that execute an action.
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>, <C>,

[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated by ver-

blue screen Information you enter is in blue screen font.

screen Terminal sessions and information the system displays are in screen font.
node The leading IP address or nodename of a SmartNode is substituted with node in bold-

SN The leading SN on a command line represents the nodename of the SmartNode
# An hash sign at the beginning of a line indicates a comment line.

Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section
heading. Clicking on the hyperlink jumps you to the reference. When you have finished

reviewing the reference, click on the Go to Previous View button
Acrobat® Reader toolbar to return to your starting point.

boldface italic font.

and so on.

tical bars ( | )

face italic font.

in the Adobe®

Typographical conventions used in this document 12

Chapter 1 General Information

Chapter contents

SmartNode SN5300 Series Overview ....................................................................................................................14

SmartNode SN5300 Series Model Codes ........................................................................................................15

SmartNode SN5300 Series Rear Panel ..................................................................................................................15

SmartNode SN5300 Rear Panel (non G.SHDSL.bis models) .........................................................................15

SmartNode SN5300 Rear Panel (G.SHDSL.bis models) ................................................................................16

SmartNode SN5300 Series Front Panels................................................................................................................16

SmartNode SN5300 Front Panel (non G.SHDSL.bis models) ........................................................................16

SmartNode SN5300 Front Panel (G.SHDSL.bis models) ...............................................................................17

13

SmartNode 5300 User Manual 1 • General Information

SmartNode SN5300 Series Overview

The SmartNode SN5300 Enterprise Session Border Controller (eSBC)/Integrated Access Device (IAD) (see

figure 1) enables Universal SIP Trunking and provides a single Integrated Access Device with features like IP

Routing, Redundancy, Security and a SIP registrar for survivability. The SN5300 connects to the Enterprise’s
LAN to an Internet telephony service provider (ITSP), creating a single conduit for multimedia components
including voice, video and data.

Figure 1. SmartNode SN5300

The SmartNode SN5300 Series eSBC/IAD performs the following major functions:

• Enterprise Session Border Controller: Enables up to 60 SIP-to-SIP calls between IPPBX customer premise

equipment and ITSP`s SIP Trunks. Protocol conversion between SIP UDP and SIP TCP including SIP-TLS.

• Secure Enterprise: Enable NAT/NAPT, Access Control Lists with QoS to ensure the most efficient use of

your bandwidth

• IP Routing: Policy based routing, Packet filtering, protocol based routing, packet length routing.

• WAN access: Support for G.SHDSL-EFM/ATM 4-wire and 8-wire interfaces for your WAN needs

• Ethernet switch: VLAN tagging, Switching and Bridging support

• Configurable Security Profiles: Built-in IP address and IP port filtering, ACLs and DoS attack detection cre-

ates a comprehensive security environment and secure provisioning (HTTPS), built in root CA.

• Separate config domain: Provides 2 separate config domains for carrier deployments. One customer facing

config and one core side config.

• Quality of Service: Supports upstream QOS, bandwith management, TOS and DSCP packet tagging

SmartNode SN5300 Series Overview 14

SmartNode 5300 User Manual 1 • General Information

SmartNode SN5300 Series Model Codes

The SmartNode SN5300 Series consists of several models (see table 2). The models differ in terms of possess­ing a WAN interface or not. All models come equipped with four 10/100 Base-T Ethernet ports.

Table 2. SmartNode SN5300 Models

Model Transcoding Sessions

SN5300/4B/EUI Base model with 4 SIP sessions
SN5300/4B2G/EUI Model with 4-wire G.SHDSL interface and 4 SIP sessions
SN5300/4B4G/EUI Model with 8-wire G.SHDSL interface and 4 SIP sessions
SNSW-1B License for additional SIP sessions

SmartNode SN5300 Series Rear Panel

SmartNode SN5300 Rear Panel (non G.SHDSL.bis models)

The SmartNode SN5300 Series rear panel ports (see figure 2) are described in table 3.

Figure 2. SmartNode SN5300 rear panel (non G.SHDSL.bis)

Table 3. SmartNode SN5300 rear panel ports (non G.SHDSL.bis)

Port Description

ETH 0/0 - 0/3

Console

Auto-MDX Ethernet ports, RJ-45 (see figure 2) connects the unit to an Ethernet
Device. The four Ethernet ports can be configured independently to be used either
as a WAN, LAN, or DMZ port.

Used for service and maintenance, the Console port (see figure 2), an RS-232 RJ­45 connector, connects the product to a serial terminal such as a PC or ASCII ter­minal (also called a dumb terminal).
Configuration settings:

• 19200 bps

• 8 bits, no parity

• 1 stop bit

• flow control off

12V DC, 3.0A

Reset

Electricity supply socket. (See figure 2.)
The reset button has several functions, as described in appendix F, “Reset Button

Functions” on page 53.

USB USB host port, for future use.

SmartNode SN5300 Series Rear Panel 15

SmartNode 5300 User Manual 1 • General Information

SmartNode SN5300 Rear Panel (G.SHDSL.bis models)

The SmartNode SN5300 Series rear panel ports (see figure 3) are described in table 4.

Figure 3. SmartNode SN5300 rear panel (G.SHDSL.bis)

Table 4. SmartNode SN5300 rear panel ports (G.SHDSL.bis)

Port Description

ETH 0/0 - 0/3

WAN interface:
G.SHDSL-EFM/ATM

Console

Auto-MDX Ethernet ports, RJ-45 (see figure 3) connects the unit to an Ethernet
Device. The four Ethernet ports can be configured independently to be used either
as a WAN, LAN, or DMZ port.

/2G models: 2-pair

G.SHDSL-EFM/ATM interface using an RJ45 connector to connect to an
ATM or EFM D-SLAM

/4G models: 4-pair
Used for service and maintenance, the Console port (see figure 2), an RS-232 RJ-

45 connector, connects the product to a serial terminal such as a PC or ASCII ter­minal (also called a dumb terminal).
Configuration settings:

• 19200 bps

• 8 bits, no parity

• 1 stop bit

• flow control off

12V DC, 1.0A

Reset

Electricity supply socket. (See figure 2.)
The reset button has several functions, as described in appendix F, “Reset Button

Functions” on page 53.

USB USB host port, for future

SmartNode SN5300 Series Front Panels

SmartNode SN5300 Front Panel (non G.SHDSL.bis models)

figure 4 on page 17 shows SmartNode SN5300 Series front panel LEDs, the LED definitions are listed in
table 5 on page 17.

SmartNode SN5300 Series Front Panels 16

SmartNode 5300 User Manual 1 • General Information

Figure 4. SmartNode SN5300 front panel (non G.SHDSL.bis)

Table 5. SmartNode SN5300 Front panel LEDs (non G.SHDSL.bis)

LED Description

Note If an error occurs, all LEDs will flash once per second.

Power When lit, indicates power is applied.
Ethernet (ETH) On when the Ethernet connection on the corresponding port has a link indication.

Flashes when data is received or transmitted at the corresponding Ethernet port.
During boot-up the ETH port LED is off.

Once the unit is up, the ETH LED is on or flashes. (requires a connection to
another device)

Status Blinks during bootup phase and goes solid-green afterwards. The LED also

blinks (faster) during provisioning and firmware update.

SmartNode SN5300 Front Panel (G.SHDSL.bis models)

Figure 5 shows SmartNode SN5300 Series front panel LEDs, the LED definitions are listed in table 6 on

page 18.

Figure 5. SmartNode SN5300 front panel (G.SHDSL.bis)

SmartNode SN5300 Series Front Panels 17

SmartNode 5300 User Manual 1 • General Information

Table 6. SmartNode SN5300 Front panel LEDs (G.SHDSL.bis)

LED Description

Note If an error occurs, all LEDs will flash once per second.

Power When lit, indicates power is applied.
Ethernet (ETH) On when the Ethernet connection on the corresponding port has a link indication.

Flashes when data is received or transmitted at the corresponding Ethernet port.

Once the unit is up, the ETH LED is on or flashes. (requires a connection to
another device)

WAN interface:
G.SHDSL-EFM/ATM
Link LED Activity

• LED OFF: Corresponding pair is DOWN, and traffic will not flow

• LED ON: Corresponding pair is UP, and traffic will flow

• LED Slow Blink: Handshake mode (looking for signal)

• LED Fast Blink: Training mode (active communication with CPE / CO)

• CPE ON: WAN is configured as CPE

• CPE OFF: WAN is configured as CO1

Status Blinks during bootup phase and goes solid-green afterwards. The LED also

blinks (faster) during provisioning and firmware update.

SmartNode SN5300 Series Front Panels 18

Chapter 2 Applications Overview

Chapter contents

Introduction..........................................................................................................................................................20

Typical applications...............................................................................................................................................20

19

SmartNode 5300 User Manual 2 • Applications Overview

Introduction

Patton’s SmartNode VoIP Enterprise Session Border Controllers deliver the features you need for advanced
multiservice voice and data network applications. They combine high quality voice-over-IP with powerful
quality of service routing functions to build professional, secure, and reliable VoIP and data networks. This
chapter describes typical applications for which this SmartNode is uniquely suited.

Note Detailed configuration information for SmartNode applications can be

found online at www.patton.com/voip-gateway.

Typical applications

The SN5300 enables Universal SIP Trunking and provides a single Integrated Access Device with features like
IP Routing, Redundancy, Security and a SIP registrar for survivability.

In addition, the SN5300 enables protocol conversion between two networks to solve interop problems for
devices using SIP TCP signaling only. The SmartNode is able to convert SIP TCP or SIP TLS signaling into
SIP UDP signaling.

Using the built-in QoS engine, the SmartNode ensures that voice traffic gets top priority resulting in good
voice quality across the SIP Trunk over a public network.

Figure 6. SmartNode SN5300 typical application

Figure 7. SmartNode SN5300 typical application

Introduction 20

Chapter 3 SmartNode Installation

Chapter contents

Planning the Installation........................................................................................................................................22

Site Log ...........................................................................................................................................................22

Network Information ......................................................................................................................................22

Network Diagram ...........................................................................................................................................22

IP Related Information ...................................................................................................................................22

Software Tools ................................................................................................................................................23

AC Power Mains .............................................................................................................................................23

Location and Mounting Requirements ...........................................................................................................23

Installing the SmartNode.......................................................................................................................................23

Placing the SmartNode ...................................................................................................................................23

Installing Cables ..............................................................................................................................................23

Connecting the 10/100 Base-T Ethernet LAN and WAN cables ...............................................................24

Installation cable requirements ..................................................................................................................24

Connecting the power supply ....................................................................................................................24

21

SmartNode 5300 User Manual 3 • SmartNode Installation

Planning the Installation

Before installing the SmartNode, the following tasks should be completed:

• Create a network diagram (see section “Network Information” on page 22)

• Gather IP related information (see section “IP Related Information” on page 22 for more information)

• Install the hardware and software needed to configure the SmartNode. (See section “Software Tools” on

page 23)

• Verify power source reliability (see section “Connecting the power supply” on page 24).

After you have finished preparing for SmartNode installation, go to section “Installing the SmartNode” on
page 23 to install the device.

Site Log

Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in

Table 7. Sample site log entries

Entry Description

Installation Make a copy of the installation checklist and insert it into the site log

Ta b le 7.

Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history

Configuration changes Record all changes and the reasons for them

Maintenance Schedules, requirements, and procedures performed

Comments Notes, and problems

Software Changes and updates to SmartWare software

Network Information

Network connection considerations that you should take into account for planning are provided for several
types of network interfaces are described in the following sections.

Network Diagram

Draw a network overview diagram that displays all neighboring IP nodes, connected elements and
telephony

components.

IP Related Information

Before you can set up the basic IP connectivity for your SmartNode, you should have the following informa­tion:

• IP addresses used for Ethernet LAN and WAN ports

• Subnet mask used for Ethernet LAN and WAN ports

Planning the Installation 22

SmartNode 5300 User Manual 3 • SmartNode Installation

WARNING

• IP addresses and/or URL of SIP servers or Internet telephony services (if used)

• Login and password for PPPoE Access

• Login and password for SIP based telephony services

• IP addresses of central TFTP, HTTP, or HTTPs server used for configuration upload and download (optional)

Software Tools

You will need a PC (or equivalent) with Windows Telnet or a program such as Te ra Te r m P r o We b to configure
the software on your SmartNode.

AC Power Mains

If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Patton recommends that you include an
uninterrupted power supply (UPS) in the installation to ensure that VoIP service is not impaired if the
power

fails. Refer to “Connecting the power supply” on page 24.

Location and Mounting Requirements

The SmartNode is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the
cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider
the need to access the unit for future upgrades and maintenance.

Installing the SmartNode

SmartNode hardware installation consists of the following:

• Placing the device at the desired installation location (see section “Placing the SmartNode” on page 23)

• Connecting the interface and power cables (see section “Installing Cables”)

When you finish installing the SmartNode, go to chapter 4, “Initial Configuration” on page 26.

Placing the SmartNode

Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should be
installed in a dry environment with sufficient space to allow air circulation for cooling.

Note For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,

and rear of the unit.

Installing Cables

Do not work on the system or connect or disconnect
cables during periods of lightning activity.

Installing the SmartNode 23

SmartNode 5300 User Manual 3 • SmartNode Installation

CAUTION

WARNING

Connect the cables in the following order:

The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.

-

1. Connect the 10/100 Base-T Ethernet LAN and WAN (see section “Connecting the 10/100 Base-T Ether-

net LAN and WAN cables” on page 24)

2. If applicable, connect the DSL WAN port (see section “Installation cable requirements” on page 24)

3. Connect the power mains cable (see section “Connecting the power supply” on page 24)

Connecting the 10/100 Base-T Ethernet LAN and WAN cables

The SmartNode has automatic MDX (auto-crossover) detection and configuration on all Ethernet ports. Any
of the ports can be connected to a host or hub/switch with a straight-through or cross-over wired cable.

1. Connect to the subscriber port of the broadband access modem (DSL, cable) to ETH 0/0. (The behavior

of the physical Ethernet port can be configured, to be used as either LAN, WAN, or DMZ interface).

Note This SmartNodes supports full and half duplex mode. For best results, use

auto-negotiation.

2. Connect port ETH 0/1 to your LAN. (The behavior of the physical Ethernet port can be configured to be

used as either LAN, WAN, or DMZ interface).

For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 41 and Appendix
D, “Port Pin-outs” on page 44.

Installation cable requirements

The following cable requirements are for the DSL WAN cable (SN5300/4B2G/EUI and

SN5300/4B4G/EUI only).The SN5300/4B2G/EUI and SN5300/4B4G/EUI comes with a universal option
for a G.SHDSL-EFM/ATM interface. Use a straight-through RJ-45 cable to connect the G.SHDSL-EFM/ATM
port.

Connecting the power supply

The 5300 has an External AC Power Supply, see figure 8.

External AC Power Supply.

• Do not connect power to the AC Mains at this time.

• There are no user-serviceable parts in the power supply section of the Model

SN5300. Contact Patton Electronics Technical support at [phone], via
our web site at www.patton.com, or by e-mail at [e-mail], for more
information.

1. Insert the female end of the AC power to the mains port.

Installing the SmartNode 24

SmartNode 5300 User Manual 3 • SmartNode Installation

Figure 8. SmartNode SN5300 rear panel

2. Verify that the AC power cord included with your SmartNode is compatible with local standards. If it is

not, refer to

“Contacting Patton for Assistance” on page 32 to find out how to replace it with a compatible

power cord.

3. Connect the male end of the AC power cord to an appropriate AC power outlet.

Figure 9. SmartNode SN5300 Power LED

4. Verify that the green Power LED is lit (see figure 9).

Installing the SmartNode 25

Chapter 4 Initial Configuration

Chapter contents

Introduction..........................................................................................................................................................27

Connecting the SmartNode to Your Laptop PC....................................................................................................27

Connecting the SmartNode to Your Laptop PC via Console Access ......................................................................28

Configuring the Desired IP Address ......................................................................................................................29

Factory-default IP Settings ..............................................................................................................................29

Login ..............................................................................................................................................................29

Changing the WAN IP Address ......................................................................................................................29

Connecting the SmartNode to the Network..........................................................................................................30

Loading the Configuration (optional)....................................................................................................................30

Additional Information .........................................................................................................................................31

26

SmartNode 5300 User Manual 4 • Initial Configuration

Introduction

This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.
Setting up a new SmartNode consists of the following main steps:

Note If you haven’t already installed the SmartNode, refer to chapter 3,

“SmartNode Installation” on page 21.

• Connecting the SmartNode to your laptop PC

• Configuring the desired IP address

• Connecting the SmartNode to the network

• Loading the configuration (optional)

Connecting the SmartNode to Your Laptop PC

First the SmartNode must be connected to the mains power supply with the power cable.

The interconnecting cables shall be acceptable for external use

CAUTION

and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.

-

The SmartNode SN5300 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through
cables for host or hub/switch connections (see

figure 10). Wait until the ETH port LED is on or is blinking.

Now the SmartNode is ready.

Figure 10. Connecting the SmartNode to your laptop PC

The SmartNode by default has a static IP address configured (192.168.200.10) and DHCP client is running
on the same Ethernet port 0/0. There are two options to connect to the SmartNode:

1. Configure a static IP on your Laptop PC (e.g. IP 192.168.200.5 netmask 255.255.255.0).

2. Connect to the IP assigned by the DHCP server to the SmartNode.

Introduction 27

SmartNode 5300 User Manual 4 • Initial Configuration

Connecting the SmartNode to Your Laptop PC via Console Access

The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 11.

The interconnecting cables shall be acceptable for external use

CAUTION

and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.

-

Configuration settings:

• 19200 bps

• 8 bits, no parity

• 1 stop bit

• flow control off

Note See section “Console Port” on page 45 for console port pin-outs.

Figure 11. Connecting SmartNode to Laptop via console access

Connecting the SmartNode to Your Laptop PC via Console Access 28

SmartNode 5300 User Manual 4 • Initial Configuration

Configuring the Desired IP Address

Factory-default IP Settings

The factory default configuration for the Ethernet interface and its IP addresses and network masks are listed in

Ta bl e 8. The Ethernet port 0/0 is activated upon power-up. On this port the SmartNode has a static IP

assigned also it acts as DHCP client to get an IP address assigned by a DHCP server in the network.

Table 8. Factory default IP address and network mask configuration

IP Address Network Mask

Ethernet Interface ETH 0/0 DHCP

192.168.200.10

DHCP

255.255.255.0

If these addresses match with those of your network, go to section “Connecting the SmartNode to the Net-

work” on page 30. Otherwise, refer to the following sections to change the addresses and network masks.

Login

To access the SmartNode, start the Telnet application. Type the default IP address for the SmartNode into the
address field: 192.168.200.10. Accessing your SmartNode via a Telnet session displays the login screen. Type
the factory default login: administrator and leave the password empty. Press the Enter key after the password
prompt.

login: administrator
password: <Enter>

192.168.200.10>

After you have successfully logged in you are in the operator execution mode, indicated by > as command line
prompt. With the commands enable and configure you enter the configuration mode.

192.168.200.10>enable

192.168.200.10#configure

192.168.200.10(cfg)#

Changing the WAN IP Address

Select the context IP mode to configure an IP interface.

192.168.200.10(cfg)#context ip ROUTER

192.168.200.10(ctx-ip)[router]#

Now you can set your IP address and network mask for the interface ETH 0/0. Within this example a network

172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set this the
IP address given to you by your network provider).

192.168.1.1(ctx-ip)[router]#interface LAN

192.168.1.1(if-ip)[LAN]#ipaddress LAN 172.16.1.99 255.255.255.0
2002-10-29T00:09:40 : LOGINFO : Link down on interface WAN.
2002-10-29T00:09:40 : LOGINFO : Link up on interface WAN.

172.16.1.99(if-ip)[LAN]#

Copy this modified configuration to your new start-up configuration. This will store your changes in non-vol­atile memory. Upon the next start-up the system will initialize itself using the modified configuration.

Configuring the Desired IP Address 29

SmartNode 5300 User Manual 4 • Initial Configuration

CAUTION

172.16.1.99(if-ip)[WAN]#copy running-config startup-config

172.16.1.99(if-ip)[WAN]#

The SmartNode can now be connected to your network.

Connecting the SmartNode to the Network

In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port. This enables the Smart­Node to offer routing services to the PC hosts on LAN (ETH 0/1; 0/2; 0/3) ports. The SmartNode SN5300 is
equipped with Auto-MDX Ethernet ports, so you can use straight-through or crossover cables for host or hub/
switch connections (see

figure 12).

The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.

-

Figure 12. Connecting the SmartNode to the network

You can check the connection with the ping command from the SmartNode to another host on the network.

172.16.1.99(if-ip)[WAN]#ping <IP Address of the host>

Note If the WAN address is configured manually a default route should be config-

ured pointing to the network default gateway. (For information on configur­ing the default gateway, refer to section “Set IP addresses” in the Trinity
CLIconfiguration reference Guide ).

Loading the Configuration (optional)

Patton provides a collection of configuration templates on the support page at www.patton.com/support/
kb.asp - one of which may be similar enough to your application that you can use it to speed up configuring

the SmartNode. Simply download the configuration note that matches your application to your PC. Adapt the
configuration as described in the configuration note to your network (remember to modify the IP address) and
copy the modified configuration to a TFTP server. The SmartNode can now load its configuration from this
server.

Note If your application is unique and not covered by any of Patton’s configura-

tion templates, you can manually configure the SmartNode instead of load­ing a configuration file template. In that case, refer to theTrinity CLI

Connecting the SmartNode to the Network 30

SmartNode 5300 User Manual 4 • Initial Configuration

Configuration Reference Guide for information on configuring the Smart­Node device.

Note In this example we assume the TFTP server on the host with the IP address

172.16.1.11 and the configuration named SN.cfg in the root directory of the
TFTP server.

172.16.1.99(if-ip)[WAN]#copy tftp://172.16.1.11/SN.cfg startup-config
Download...100%

172.16.1.99(if-ip)[WAN]#

After the SmartNode has been rebooted the new startup configuration will be activated.

When you issue the reload command, the SmartNode will askif
you want to restart/halt the unit.Type

IMPORTANT

172.16.1.99(if-ip)[WAN]#reload
Type 'yes' to restart/halt, anything else to cancel: yes
The system is going down

yes to proceed.

Additional Information

For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,
refer to the

Trinity CLI Configuration Reference Guide.

Additional Information 31

Chapter 5 Contacting Patton for Assistance

Chapter contents

Introduction..........................................................................................................................................................33

Contact information..............................................................................................................................................33

Contacting Patton Technical Services for Free Support ...................................................................................33

Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................33

Warranty coverage ..........................................................................................................................................33

Out-of-warranty service .............................................................................................................................34

Returns for credit ......................................................................................................................................34

Return for credit policy .............................................................................................................................34

RMA numbers ................................................................................................................................................34

Shipping instructions ................................................................................................................................34

32

SmartNode 5300 User Manual 5 • Contacting Patton for Assistance

Introduction

This chapter contains the following information:

• “Contact information”—describes how to contact Patton technical support for assistance.

• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the

warranty and obtaining a return merchandise authorization (RMA).

Contact information

Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.

Contacting Patton Technical Services for Free Support

REGION North America Western Europe

Location Maryland, USA Bern, Switzerland Budapest, Hungary Beirut, Lebanon

Time Zone EST/EDT

UTC/GMT - 4/5 hours

Business

Hours

Email [e-mail] [e-mail] [e-mail] [e-mail]

Phone + 1 301 975 1007 [phone] [phone] [phone]

Fax [phone] [phone]

Monday-Friday

8:00am to 5:00pm

CET/CEDT

UTC/GMT + 1/2 hours

Monday-Friday

09:00 to 12:00
13:30 to 17:30

Central & Eastern

Europe

CET/CEDT

UTC/GMT + 1/2 hours

Monday-Friday

8:30 to 17:00

Middle East North

Africa

EET/EEDT

UTC/GMT + 2/3 hours

Monday-Friday

8:00am to 5pm

Warranty Service and Returned Merchandise Authorizations (RMAs)

Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship­ment. All of our products are backed by a comprehensive warranty program.

Note If you purchased your equipment from a Patton Electronics reseller, ask your

reseller how you should proceed with warranty service. It is often more con
venient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.

-

Warrant y coverage

Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod­uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work­manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.

Introduction 33

SmartNode 5300 User Manual 5 • Contacting Patton for Assistance

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro

-

phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.

Return for credit policy

• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

• Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

• Completing a request on the RMA Request page in the Support section at www.patton.com

• By calling [phone] and speaking to a Technical Support Engineer

• By sending an e-mail to [e-mail]

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs) 34

Appendix A Compliance Information

Chapter contents

Compliance ...........................................................................................................................................................36

EMC ...............................................................................................................................................................36

Safety ..............................................................................................................................................................36

Radio and TV Interference (FCC Part 15) ............................................................................................................36

EC Declaration of Conformity ..............................................................................................................................36

Authorized European Representative .....................................................................................................................36

35

SmartNode 5300 User Manual A • Compliance Information

Compliance

EMC

• FCC Part 15, Class A

• EN55032, Class A

• EN55024

Safety

• UL 62368-1/CSA C22.2 N0. 62368-1

• IEC/62368-1

• AS/NZS 62368-1

Radio and TV Interference (FCC Part 15)

This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in
strict accordance with the manufacturer's instructions—may cause interference to radio and television recep
tion. This equipment has been tested and found to comply with the limits for a Class A computing device in
accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reason
able protection from such interference in a commercial installation. However, there is no guarantee that inter­ference will not occur in a particular installation. If the equipment causes interference to radio or television
reception, which can be determined by disconnecting the cables, try to correct the interference by one or more
of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving
antenna, and/or plugging the receiving equipment into a different AC outlet (such that the computing equip
ment and receiver are on different branches).

-

-

-

EC Declaration of Conformity

We certify that the apparatus identified above conforms to the requirements of Council Directive 2014/30/EU
on the approximation of the laws of the member states relating to electromagnetic compatibility; Council
Directive 2014/35/EU on the approximation of the laws of the member states relating to electrical equipment
designed for use within certain voltage limits; Council Directive 2011/65/EU as modified by Council Directive
2015/863/EU on the approximation of the laws of the member states relating to RoHS and REACH compli
ance; and Council Directive 2009/125/EC establishing a framework for the setting of ecodesign requirements
for energy-related products.

-

Authorized European Representative

Martin Green

European Compliance Services Limited

Milestone house
Longcot Road
Shrivenham
SN6 8AL, UK

Compliance 36

Appendix B Specifications

Chapter contents

Data Connectivity .................................................................................................................................................38

Voice Processing (signaling dependent) .................................................................................................................38

Fax and Modem Support.......................................................................................................................................38

Voice Signaling......................................................................................................................................................38

IP Services .............................................................................................................................................................38

Management .........................................................................................................................................................38

Physical .................................................................................................................................................................39

WAN Interface (if applicable)................................................................................................................................39

Identification of the SmartNode Devices via SNMP..............................................................................................40

37

SmartNode 5300 User Manual B • Specifications

Data Connectivity

All ports full duplex, auto-sensing, auto-MDX

Voice Processing (signaling dependent)

Up to 60 simultaneous SIP-to-SIP calls. The SN5300 does not have transcoding capabilities and is therefore
doing codec negotiation between the 2 SIP endpoints.

However the supported codec`s for signaling are as follows:

• G.711 A-Law/μ-Law (64 kbps)

• G.726 (ADPCM 16, 24, 32, 40 kbps)

• G.723.1 (5.3 or 6.3 kbps)

• G.729ab (8 kbps)

• Transparent ISDN data

Fax and Modem Support

T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k), (SIP signaling only)

G.711 Fax-Bypass (SIP signaling only)

Voic e Si gna lin g

SIPv2 (over UDP or TCP)

SIPv2 over TLS

SIP call transfer, redirect

IP Services

IPv4 router

IPv6 router

Programmable static routes

ICMP redirect (RFC 792); Packet fragmentation

DiffServe/ToS set or queue per header bits

Packet Policing discards excess traffic

802.1p VLAN tagging

Management

Web-based GUI with customizable Config-Wizard

Industry standard CLI with local console (RJ-45, RJ-231, 19200 bps, 8, N, 1) and remote Telnet access, fully
documented

HTTP web management

Data Connectivity 38

SmartNode 5300 User Manual B • Specifications

Firmware loading by TFTP, HTTP, and HTTPs

Configuration & firmware loading

SNMP v1 agent (MIB II and private MIB)

Built-in diagnostic tools (trace, debug)

Secure Auto-provisioning using HTTPs (root CA built in)

TR-069 config file and software image provisioning

Physical

Dimensions: 7.3 x 6.6 x 1.62 in. (185 x 168 x 41 mm)

Weight: <21 oz. (<600g)

Power Consumption: < 16W

Operating temperature: 32–104°F (0–40°C)

Operating humidity: up to 90%, non condensing

WAN Interface (if applicable)

Table 9. G.SHDSL Interface Specifications (G.SHDSL.bis only)

Factor Specs

G.SHDSL (ATM/EFM)

• Support ITU-T G991.2/G.99

• 4.1 standards

• Support ITU-T G.998.1 (G.bond)

• TC-PAM line modulation 16,32,64 & 128

• CO or CPE Mode

• IEEE 802.3 2Base-TL (aka 802.3ah) compliant

• Rate negotiating/manually rate adaptation configura-

tion

• 2-8 wire mode auto detect

• Data rate selections: Up to Nx239 (5.7 Mbps) per pair

• Support bonding based on EFM

• Line interface: up to 4 pairs on a single RJ45 connector

DSL Connection RJ-45 (2-8wire) (depending on model)
Management

• SNMP v1, v2, v3

• Telnet/SSH/RS-232

• HTTP/HTTPS/Provisioning

• SYSLOG

• TA CA C S +

• TFTP, HTTP & HTTPS file management

Physical 39

SmartNode 5300 User Manual B • Specifications

Identification of the SmartNode Devices via SNMP

All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID)
numbers (see

SmartNode Model SysObjectID

SN5300/4B/EUI .iso.org.dod.internet.private.enterprises.patton.products.sn5300.1

SN5300/4B2G/EUI .iso.org.dod.internet.private.enterprises.patton.products.sn5300.3

SN5300/4B4G/EUI .iso.org.dod.internet.private.enterprises.patton.products.sn5300.3

According to table 10, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a
Smart- Node 5300/4B/EUI device reads out a numeric OID of 1.3.6.1.4.1.1768.100.4.27.1. The mapping of
the sysObjectID to each of the SmartNode model is realized with the SmartNode product identification MIB.

table 10).

Table 10. SmartNode Models and their Unique sysObjectID

1.3.6.1.4.1.1768.100.4.27.1

1.3.6.1.4.1.1768.100.4.27.3

1.3.6.1.4.1.1768.100.4.27.4

Identification of the SmartNode Devices via SNMP 40

Appendix C Cabling

Chapter contents

Introduction..........................................................................................................................................................42

Console .................................................................................................................................................................42

Ethernet ................................................................................................................................................................42

41

SmartNode 5300 User Manual C • Cabling

Introduction

This section provides information on the cables used to connect the SmartNode and it`s interfaces to the exist­ing network infrastructure and to third party products.

Console

The SmartNode can be connected to a serial terminal over its serial console port, as depicted in Figure 13.

The interconnecting cables shall be acceptable for external use

CAUTION

and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.

-

Figure 13. Connecting a serial terminal

Console Connection settings:

• 19200 bps

• 8 bits, no parity

• 1 stop bit

• flow control off

Note See section “Console Port” on page 45 for console port pin-outs and serial

port speed.

Ethernet

Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All
Ethernet ports on the 5300 are Auto-MDX use any straight or crossover cable to connect to hubs, switches,
PCs or other devices.

The interconnecting cables shall be acceptable for external use

CAUTION

and shall be rated for the proper application with respect to volt
age, current, anticipated temperature, flammability, and
mechanical serviceability.

-

Introduction 42

SmartNode 5300 User Manual C • Cabling

Figure 14. Typical Ethernet straight-through cable diagram for 10/100Base-T

Ethernet 43

Appendix D Port Pin-outs

Chapter contents

Introduction..........................................................................................................................................................45

Console Port..........................................................................................................................................................45

Ethernet ................................................................................................................................................................45

G.SHDSL-EFM/ATM Port ..................................................................................................................................46

44

SmartNode 5300 User Manual D • Port Pin-outs

12345678

8–RTS (N/C)
7–CTS (N/C)

6–TD
5–RD
4–SG

3–DTR

2–CD (N/C)

1–DSR

Pins 1 & 3 are

connected together

Introduction

This section provides pin-out information for the ports of the SmartNode.

Console Port

Configuration settings: 19200 bps, 8 bits, no parity, 1 stop bit, no flow control

Figure 15. EIA-561 (RJ-45 8-pin) port

Note N/C means no internal electrical connection.

Ethernet

Table 11. Ethernet RJ45 socket 10/100Base-T

Pin Signal

1 TX+
2 TX­3 RX+
6 RX-

Note Pins not listed are not used.

Introduction 45

SmartNode 5300 User Manual D • Port Pin-outs

G.SHDSL-EFM/ATM Port

Table 12. G.SHDSL-EFM/ATM Port RJ-45 connector

Pin Signal Pair

1 Tip 1
2 Ring 1
3 Tip 2
4 Ring 0
5 Tip 0
6 Ring 2
7 Tip 3
8 Ring 3

G.SHDSL-EFM/ATM Port 46

Appendix E SmartNode SN5300 Series Factory

Configuration

Chapter contents

Introduction..........................................................................................................................................................48

47

SmartNode 5300 User Manual E • SmartNode SN5300 Series Factory Configuration

Introduction

Factory configuration settings for the SmartNode device can be obtained with the following command through
the CLI;

login: admin
password: <Enter>

192.168.1.1>show config:shipping-config

See Chapter 4, "Initial Configuration" on page 26 for more details about IP address settings for initial configu­ration.

#----------------------------------------------------------------#
# #
# Shipping Configuration #
# #
#----------------------------------------------------------------#

cli version 4.00
snmp shutdown
rtp-port-range 6000 9999
timer PROVISIONING now + 3 minutes "provisioning execute PF_PROVISIONING_CONFIG"

profile aaa DEFAULT
method 1 local rule required
method 2 none rule required

console
use profile aaa DEFAULT

telnet-server
use profile aaa DEFAULT
no shutdown

ssh-server
use profile aaa DEFAULT
no shutdown

web-server http
use profile aaa DEFAULT
no shutdown

ntp
server pool.ntp.org
no shutdown

dns-server
no shutdown

profile provisioning PF_PROVISIONING_CONFIG
destination configuration
activation reload immediate
location 1 http://redirect.patton.com/

$(system.mac);mac=$(system.mac);serial=$(system.serial);hwMajor=$(system.hw.majo
r);hwMinor=$(system.hw.minor);swMajor=$(system.sw.major);swMinor=$(system.sw.min

Introduction 48

SmartNode 5300 User Manual E • SmartNode SN5300 Series Factory Configuration

or);swDate=$(system.sw.date);productName=$(system.product.name);cliMajor=$(cli.m
ajor);cliMinor=$(cli.minor);osName=Trinity;subDirTrinity=/Trinity;subDirSmart-

Ware=;dhcp66=$(dhcp.66);dhcp67=$(dhcp.67)
location 2 $(dhcp.66)
location 3 $(dhcp.66)/$(system.mac).cfg
location 4 http://$(dhcp.66)/$(dhcp.67)
location 5 http://$(dhcp.66)/$(system.mac).cfg
location 6 tftp://$(dhcp.66)/$(dhcp.67)
location 7 tftp://$(dhcp.66)/$(system.mac).cfg

profile voip DEFAULT
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20

profile sip DEFAULT

context ip ROUTER

interface LAN
ipaddress LAN 192.168.200.10/24
ipaddress DHCP

routing-table DEFAULT

profile ppp DEFAULT

context bridge

context switch-group DEFAULT
shutdown

port ethernet 0 0
bind interface ROUTER LAN
no shutdown

port ethernet 0 1
shutdown

port ethernet 0 2
shutdown

port ethernet 0 3
shutdown

The factory configuration settings for SmartNode SN5300/4B4G/EUI is as follows:

#----------------------------------------------------------------#
# #
# Shipping Configuration #
# #
#----------------------------------------------------------------#

cli version 4.00
snmp shutdown

Introduction 49

SmartNode 5300 User Manual E • SmartNode SN5300 Series Factory Configuration

rtp-port-range 6000 9999
timer PROVISIONING now + 3 minutes "provisioning execute PF_PROVISIONING_CONFIG"

profile aaa DEFAULT
method 1 local rule required
method 2 none rule required

console
use profile aaa DEFAULT

telnet-server
use profile aaa DEFAULT
no shutdown

ssh-server
use profile aaa DEFAULT
no shutdown

web-server http
use profile aaa DEFAULT
no shutdown

ntp
server pool.ntp.org
no shutdown

dns-server
no shutdown

profile provisioning PF_PROVISIONING_CONFIG
destination configuration
activation reload immediate
location 1 http://redirect.patton.com/

$(system.mac);mac=$(system.mac);serial=$(system.serial);hwMajor=$(system.hw.majo

r);hwMinor=$(system.hw.minor);swMajor=$(system.sw.major);swMinor=$(system.sw.min

or);swDate=$(system.sw.date);productName=$(system.product.name);cliMajor=$(cli.m

Introduction 50

SmartNode 5300 User Manual E • SmartNode SN5300 Series Factory Configuration

ajor);cliMinor=$(cli.minor);osName=Trinity;subDirTrinity=/Trinity;subDirSmart-

Ware=;dhcp66=$(dhcp.66);dhcp67=$(dhcp.67)
location 2 $(dhcp.66)
location 3 $(dhcp.66)/$(system.mac).cfg
location 4 http://$(dhcp.66)/$(dhcp.67)
location 5 http://$(dhcp.66)/$(system.mac).cfg
location 6 tftp://$(dhcp.66)/$(dhcp.67)
location 7 tftp://$(dhcp.66)/$(system.mac).cfg

profile voip DEFAULT
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20

profile sip DEFAULT

context ip ROUTER

interface LAN
ipaddress LAN 192.168.200.10/24
ipaddress DHCP

routing-table DEFAULT

profile ppp DEFAULT

context bridge

bridge-group LAN
bind interface ROUTER LAN
no shutdown

context switch-group DEFAULT
bind bridge-group LAN
no shutdown

interface ETHERNET_0_0

interface ETHERNET_0_1

interface ETHERNET_0_2

interface ETHERNET_0_3

port ethernet 0 0
bind switch-group DEFAULT ETHERNET_0_0
no shutdown

port ethernet 0 1
bind switch-group DEFAULT ETHERNET_0_1
no shutdown

port ethernet 0 2
bind switch-group DEFAULT ETHERNET_0_2
no shutdown

Introduction 51

SmartNode 5300 User Manual E • SmartNode SN5300 Series Factory Configuration

port ethernet 0 3
bind switch-group DEFAULT ETHERNET_0_3
no shutdown

port dsl 0 0
service-mode 8-wire
mode cpe
bind bridge-group LAN
no shutdown
mtu 1522

Introduction 52

Appendix F Reset Button Functions

Chapter contents

Introduction..........................................................................................................................................................54

Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................54

Resetting the SmartNode device when it is initially powered off............................................................................55

53

SmartNode 5300 User Manual F • Reset Button Functions

Introduction

The Reset button (see figure 16) is used to do the following:

• Reboot the SmartNode device (see section “Resetting the SmartNode device when it is operating and the

Power LED is lit”)

• Erase the startup-config settings, which is followed by a SmartNode device reboot as indicated by the slow

blinking of all LEDs (see section

is lit”)

• Factory reset, which is followed by a device reboot as indicated by the fast blinking of all LEDs (see section

“Resetting the SmartNode device when it is operating and the Power LED is lit”)

• Troubleshoot the SmartNode device if it is not booting properly (see section “Resetting the SmartNode device

when it is initially powered off” on page 55)

“Resetting the SmartNode device when it is operating and the Power LED

Figure 16. SN5300 Reset button

Resetting the SmartNode device when it is operating and the Power LED
is lit

The Reset button has the following behaviors depending on how many seconds (see figure 17) the button is
pressed (see table 13 for the results from pressing the button).

Figure 17. Reset button periods (in seconds) for performing actions

Table 13. Results from pressing the Reset button

Period Action

A

(less than 1 second)

B

(1 to 4 seconds)

C

(5 to 14 seconds)

Reboot device

No action

• Erase startup-config

• Reboot (indicated by the slow blinking of all LEDs

Introduction 54

SmartNode 5300 User Manual F • Reset Button Functions

Table 13. Results from pressing the Reset button (Continued)

Period Action

D

(15 to 20 seconds)

• Factory reset which erases entire flash memory except for shipping-

config, shipping wizards, default root CAs and software licenses

• Reboot (indicated by fast blinking of all LEDs)

Resetting the SmartNode device when it is initially powered off

This procedure should only be performed if the SmartNode
device is not booting properly. It should used by trained Smart
Node technicians and Patton Support personnel only.

CAUTION

If the SmartNode device is not booting properly, the Reset button may remedy the problem by switching to the
backup image.

The following procedure must be performed starting with the SmartNode device in a powered off state:

1. While pressing and holding the Reset button, apply power to the SmartNode device. The Power LED

flashes quickly for 2 seconds, during which time the Reset button must remain pressed.

-

2. The Power LED will begin a series of blink pattern starting with 1-blink, pause (see table 14).

Table 14. Using the Reset button to switch to a backup image

LED Blink Pattern Action

1-blink, pause Boot normally

2-blinks, pause Switch to backup image, then Boot normally

3. Repeatedly pressing and releasing the Reset button will cycle through the blink patterns.

4. When you get to the 2-blink pattern that will switch to backup image, release the Reset button. 10 seconds

later, the device will switch to the backup image, then boot normally.

If the SmartNode device is still not working properly, see section “Very exceptional case—minimal config

recovery”.

Very exceptional case—minimal config recovery

If, after performing the procedure in section “Resetting the SmartNode device when it is initially powered off”
on page 55, the SmartNode device is still not operational, the following may remedy the problem by erasing
the entire contents of flash memory (no exceptions). However it is recommended that in such a case the device
be sent to Patton for analysis and repair. See section

“Warranty Service and Returned Merchandise Authoriza-

tions (RMAs)” on page 37 for details.

Resetting the SmartNode device when it is initially powered off 55

SmartNode 5300 User Manual F • Reset Button Functions

T

The following procedure is NOT standard and is NOT to be used
to perform a factory reset. It should ONLY be used as a last

IMPORTAN

resort for a minimal recovery of the device when it is in an unde
fined state, and if the instructions in section “Resetting the Smart-

-

Node device when it is initially powered off” on page 55 did not

provide a remedy.

Performing the following procedure will result in loss of all data,
including the shipping-config, software licenses, Wizards,
backup-configs, etc. The device will have to be manually set up

CAUTION

afterward.

Do the following:

1. While pressing and holding the Reset button, apply power to the SmartNode device. The Power LED

flashes quickly for 2 seconds, during which time the Reset button must remain pressed.

2. The Power LED will begin a series of blink pattern starting with 1-blink, pause.

Table 15. Using the Reset button to switch to erase flash memory

LED Blink Pattern Action

3-blinks, pause Erase entire contents of flash memory (no exceptions), then boot.

Note Erasing flash memory also deletes previously pur-

chased and loaded software license keys.

3. Repeatedly pressing and releasing the Reset button will cycle through the blink patterns.

4. When you get to the 3-blink pattern that will erase the entire flash memory (see table 15), release the Reset

button. 10 seconds later, flash memory will be erased, then the device will boot.

Resetting the SmartNode device when it is initially powered off 56

Appendix G End User License Agreement

Chapter contents

End User License Agreement .................................................................................................................................57

1. Definitions ..................................................................................................................................................57

2. Title ............................................................................................................................................................57

3. Term ...........................................................................................................................................................57

4. Grant of License ..........................................................................................................................................57

5. Warranty ....................................................................................................................................................58

6. Termination ................................................................................................................................................58

7. Notices .......................................................................................................................................................58

8. Other Licenses ............................................................................................................................................58

9. Unenforceable Provisions ............................................................................................................................59

10. Governing Law .........................................................................................................................................59

11. Waiver ......................................................................................................................................................59

57

SmartNode 5300 User Manual G • End User License Agreement

End User License Agreement

By opening this package, operating the Designated Equipment or downloading the Program(s) electronically,
the End User agrees to the following conditions:

1. D e fin it i o n s

A) “Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton

Electronics Company Program(s) or the Program(s) themselves.

B) “Program(s)” shall mean all software, software documentation, source code, object code, or executable

code.

C) “End User” shall mean the person or organization which has valid title to the Designated Equipment.

D) “Designated Equipment” shall mean the hardware on which the Program(s) have been designed and

provided to operate by the End User.

2. Title

Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary
information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.

Patton does not convey any intellectual property title or rights in the Licensed Products to Licensee. All
Licensed Products furnished by Patton, and all copies thereof, and compilations, programmatic extension, and
all Patches, Updates, Upgrades and Platform Releases, are and shall remain the property of Patton or Patton’s
licensors, as applicable. Further, the Licensed Products provided under this Agreement are not custom software
but are standard commercial software. Except for the license use rights otherwise expressly provided in this
Agreement, no right, title or interest in Patton Licensed Products is granted hereunder. Licensee shall not use
any proprietary information of Patton to create any computer software program or user documentation, which
is substantially similar to the Licensed Products.

3. Term

The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by
End User or unless the license is terminated earlier as defined in section

“6. Termination” on page 59.

4. Grant of License

A) During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,

non-assignable and non-exclusive license to the End User to use the Program(s) only with the Desig

-

nated Equipment at a site owned or leased by the End User.

B) The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-

ignated Equipment that was first purchased or used or its temporary or permanent replacement.

C) The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-

ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Pro­gram(s) or having the same done by another party.

D) Should End User transfer title of the Designated Equipment to a third party after entering into this

license agreement, End User is obligated to inform the third party in writing that a separate End User
License Agreement from Patton Electronics Company is required to operate the Designated Equipment.

End User License Agreement 58

SmartNode 5300 User Manual G • End User License Agreement

5. Warranty

The Program(s) are provided “as is” without warranty of any kind. Patton Electronics Company and its licen­sors disclaim all warranties, either express or implied, including but not limited to the implied warranties of
merchantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics
Company or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss
of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of
the use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possi
bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequen­tial or incidental damages, the above limitation may not apply to you.

If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Gov­ernment agrees that such Program(s) are “commercial computer software” or “computer software documenta­tion” and that, absent a written agreement to the contrary, the Government’s rights with respect to such
Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a)
and/or DEARS 227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Soft

-

ware—Restricted Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.

6. Termination

A) The End User may terminate this agreement by returning the Designated Equipment and destroying all

copies of the licensed Program(s).

-

B) Patton Electronics Company may terminate this Agreement should End User violate any of the provi-

sions of section “4. Grant of License” on page 58.

C) Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of

the licensed Program(s)

7. N o t i c e s

Patton devices may log, collect and report data related to installed software, licenses, feature utilization, product
performance, device management, service quality and other parameters which is used for quality control, prod
uct improvement, license management, service level management and technical support. Collected data may be
reported to Patton or a service provider delivering its services connected to the device.

Patton may use this information for other business purposes, such as to alerting you to updated products or ser­vices, securing access to software updates, and assisting in order processing.

Any and all information collected by Patton or its assigns will be kept strictly confidential and will not be sold,
rented, loaned, or otherwise disclosed to any third party except as required by law.

8. Other Licenses

The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company
licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identi
fied to the Programs includes:

• The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL

license terms (http://www.gnu.org/licenses/lgpl.html).

-

-

• RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment from

Red Hat distributed to you pursuant to the eCos license terms (ecos.sourceware.org/license-overview.html)
and GNU General Public License (GPL) terms (www.gnu.org/copyleft/gpl.html). Source code is available
upon request.

End User License Agreement 59

SmartNode 5300 User Manual G • End User License Agreement

9. Unenforceable Provisions

If any part of these terms and conditions are found to be invalid or unenforceable under applicable law, such
part will be ineffective to the extent of such invalid or unenforceable part only, without in any way affecting the
remaining parts of these terms and conditions.

10. Governing Law

The rights and obligations of the parties pursuant to these terms and conditions are governed by, and shall be
construed in accordance with, the laws of the State of Maryland, USA.

User may be subject to other local, provincial or state and national laws. User hereby irrevocably submits to the
exclusive jurisdiction of the courts of the State of Maryland, USA for any dispute arising under or relating to
this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be
entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris
diction where User resides, does business, or has assets.

11. Wa i ver

No waiver of any of the provisions of these terms and conditions will be deemed to constitute a waiver of any
other provision nor shall such a waiver constitute a continuing waiver unless otherwise expressly provided in
writing duly executed by the party to be bound thereby. Any other terms and conditions of sale, to the extent
not inconsistent herein, regarding a Patton device, program, license or service remain in full force and effect.

-

End User License Agreement 60