Patton SmartNod 5300 Series, SN5300/4B4G/EUI, SNSW-1B, SN5300/4B2G/EUI, SN5300/4B/EUI User Manual

For Quick

Start Installation

SmartNode™ 5300 Series

Enterprise Session Border Controller (eSBC)/Integrated Access Device (IAD)

User Manual

This is a Class A device and is not intended for use in a residential environment.

REGULATORY MODEL NUMBER: 13269D4-001

Sales Office: +1 (301) 975-1000

Technical Support: +1 (301) 975-1007

E-mail: support@patton.com

WWW: www.patton.com

Part Number: 07MSN5300-UM, Rev. E

Revised: January 25, 2019

Patton Electronics Company, Inc.

7622 Rickenbacker Drive

Gaithersburg, MD 20879 USA

Tel: +1 (301) 975-1000

Fax: +1 (301) 869-9293

Support: +1 (301) 975-1007

Web: www.patton.com

E-mail: support@patton.com

Trademark Statement

The terms SmartNode and SmartWare are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective

owners.

The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.

Warranty Information

The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. For information about the license, see

Appendix G, "End User License Agreement" on page 57 or go to

www.patton.com.

Patton Electronics warrants all SmartNode components to be free from defects, and will—at our option—repair or replace the product should it fail within one year from the first date of the shipment.

This warranty is limited to defects in workmanship or materials, and does not cover customer damage, abuse or unauthorized modification. If the product fails to perform as warranted, your sole recourse shall be repair or replacement as described above. Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product. Patton Electronics specifically disclaims all other warran ties, expressed or implied, and the installation or use of this product shall be deemed an acceptance of these terms by the user.

Summary Table of Contents

1 General Information ..........................................................................................................................................13

2 Applications Overview ............................................................

3 SmartNode Installation........................

4 Initial Configuration..........................................................................................

5 Contacting Patton for Assistance...................................................

A Compliance Information .............................

B Specifications .................................................................................................

C Cabling ...............................................

D Port Pin-outs ..........................................................................................

E SmartNode SN5300 Series Factory Configuration .......................................

F Reset Button Functions ............................................

G End User License Agreement .........

..............................................................................................................21

......................................................................................................35

..............................................................................................................41

.........................................................................................53

....................................................................................................................57

...........................................................................19

.....................................................................32

...................................................37

..........................................................44

......................................................47

................................................26

About This Guide ........................................................................................................................................................ 8

Audience................................................................................................................................................................. 8

Structure................................................................................................................................................................. 8

Precautions ............................................................................................................................................................. 9

Safety when working with electricity................................................................................................................. 9

Deutsch ..........................................................................................................................................................10

General observations .......................................................................................................................................11

Typographical conventions used in this document ................................................................................................12

1 General Information ............................................................................

SmartNode SN5300 Series Overview ....................................................................................................................14

SmartNode SN5300 Series Model Codes ........................................................................................................15

SmartNode SN5300 Series Rear Panel ..................................................................................................................15

SmartNode SN5300 Rear Panel (non G.SHDSL.bis models) .........................................................................15

SmartNode SN5300 Rear Panel (G.SHDSL.bis models) ................................................................................16

SmartNode SN5300 Series Front Panels................................................................................................................16

SmartNode SN5300 Front Panel (non G.SHDSL.bis models) ........................................................................16

SmartNode SN5300 Front Panel (G.SHDSL.bis models) ...............................................................................17

2 Applications Overview .....................

Introduction..........................................................................................................................................................20

Typical applications...............................................................................................................................................20

3 SmartNode Installation................................................................................

Planning the Installation........................................................................................................................................22

Site Log ...........................................................................................................................................................22

Network Information ......................................................................................................................................22

Network Diagram ...........................................................................................................................................22

IP Related Information ...................................................................................................................................22

Software Tools ................................................................................................................................................23

AC Power Mains .............................................................................................................................................23

Location and Mounting Requirements ...........................................................................................................23

Installing the SmartNode.......................................................................................................................................23

Placing the SmartNode ...................................................................................................................................23

Installing Cables ..............................................................................................................................................23

Connecting the 10/100 Base-T Ethernet LAN and WAN cables ...............................................................24

Installation cable requirements ..................................................................................................................24

Connecting the power supply ....................................................................................................................24

External AC Power Supply .................................................................................................................24

..................................................................................................................19

..............................................................13

......................................................21

4 Initial Configuration.....

Introduction..........................................................................................................................................................27

Connecting the SmartNode to Your Laptop PC....................................................................................................27

.....................................................................................................................................26

SmartNode 5300 User Manual Table of Contents

Connecting the SmartNode to Your Laptop PC via Console Access ......................................................................28

Configuring the Desired IP Address ......................................................................................................................29

Factory-default IP Settings ..............................................................................................................................29

Login ..............................................................................................................................................................29

Changing the WAN IP Address ......................................................................................................................29

Connecting the SmartNode to the Network..........................................................................................................30

Loading the Configuration (optional)....................................................................................................................30

Additional Information .........................................................................................................................................31

5 Contacting Patton for Assistance...............................................................................

.........................................32

Introduction..........................................................................................................................................................33

Contact information..............................................................................................................................................33

Contacting Patton Technical Services for Free Support ...................................................................................33

Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................33

Warranty coverage ..........................................................................................................................................33

Out-of-warranty service .............................................................................................................................34

Returns for credit ......................................................................................................................................34

Return for credit policy .............................................................................................................................34

RMA numbers ................................................................................................................................................34

Shipping instructions ................................................................................................................................34

A Compliance Information ...........................

........................................................................................................35

Compliance ...........................................................................................................................................................36

EMC ...............................................................................................................................................................36

Safety ..............................................................................................................................................................36

Radio and TV Interference (FCC Part 15) ............................................................................................................36

EC Declaration of Conformity ..............................................................................................................................36

Authorized European Representative .....................................................................................................................36

B Specifications ...............................................................................

.....................................................................37

Data Connectivity .................................................................................................................................................38

Voice Processing (signaling dependent) .................................................................................................................38

Fax and Modem Support.......................................................................................................................................38

Voice Signaling......................................................................................................................................................38

IP Services .............................................................................................................................................................38

Management .........................................................................................................................................................38

Physical .................................................................................................................................................................39

WAN Interface (if applicable)................................................................................................................................39

Identification of the SmartNode Devices via SNMP..............................................................................................40

C Cabling ....

.........................................................................................................................................................41

Introduction..........................................................................................................................................................42

Console .................................................................................................................................................................42

Ethernet ................................................................................................................................................................42

D Port Pin-outs ......................................

..............................................................................................................44

Introduction..........................................................................................................................................................45

SmartNode 5300 User Manual Table of Contents

Console Port..........................................................................................................................................................45

Ethernet ................................................................................................................................................................45

G.SHDSL-EFM/ATM Port ..................................................................................................................................46

E SmartNode SN5300 Series Factory Configuration ........................................................................................

Introduction..........................................................................................................................................................48

F Reset Button Functions ..........................................................................................

...........................................53

Introduction..........................................................................................................................................................54

Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................54

Resetting the SmartNode device when it is initially powered off............................................................................55

Very exceptional case—minimal config recovery .............................................................................................55

G End User License Agreement ..............................................

...............................................................................57

End User License Agreement .................................................................................................................................58

1. Definitions ..................................................................................................................................................58

2. Title ............................................................................................................................................................58

3. Term ...........................................................................................................................................................58

4. Grant of License ..........................................................................................................................................58

5. Warranty ....................................................................................................................................................59

6. Termination ................................................................................................................................................59

7. Notices

.......................................................................................................................................................59

8. Other Licenses ............................................................................................................................................59

9. Unenforceable Provisions ............................................................................................................................60

10. Governing Law .........................................................................................................................................60

11. Waiver ......................................................................................................................................................60

.....47

List of Figures

1 SmartNode SN5300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 SmartNode SN5300 rear panel (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 SmartNode SN5300 rear panel (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4 SmartNode SN5300 front panel (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5 SmartNode SN5300 front panel (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 SmartNode SN5300 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

7 SmartNode SN5300 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

8 SmartNode SN5300 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

9 SmartNode SN5300 Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

10 Connecting the SmartNode to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

11 Connecting SmartNode to Laptop via console access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

12 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

13 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

14 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

15 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

16 SN5300 Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

17 Reset button periods (in seconds) for performing actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

List of Tables

1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 SmartNode SN5300 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 SmartNode SN5300 rear panel ports (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4 SmartNode SN5300 rear panel ports (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5 SmartNode SN5300 Front panel LEDs (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 SmartNode SN5300 Front panel LEDs (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

7 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

8 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

9 G.SHDSL Interface Specifications (G.SHDSL.bis only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

10 SmartNode Models and their Unique sysObjectID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

11 Ethernet RJ45 socket 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

12 G.SHDSL-EFM/ATM Port RJ-45 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

13 Results from pressing the Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

14 Using the Reset button to switch to a backup image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

15 Using the Reset button to switch to erase flash memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

About This Guide

This guide describes the SmartNode SN5300 hardware, installation and basic configuration. For detailed software configuration information refer to the Trinity Software Configuration Guide and the available Configu- ration Notes in the Patton Support Knowledgebase.

Audience

This guide is intended for the following users:

• Operators

• Installers

• Maintenance technicians

Structure

This guide contains the following chapters and appendices:

• Chapter 1, starting on page 13, provides information about SmartNode features and capabilities

• Chapter 2, starting on page 19, contains an overview describing SmartNode operation and applications

• Chapter 3, starting on page 21, provides hardware installation procedures

• Chapter 4, starting on page 26, provides quick-start procedures for configuring the SmartNode

• Chapter 5, starting on page 32, contains information on contacting Patton technical support for assistance

• Appendix A, starting on page 35, contains compliance information for the SmartNode

• Appendix B, starting on page 37, contains specifications for the SmartNodes

• Appendix C, starting on page 41, provides cable recommendations

• Appendix D, starting on page 44, describes the SmartNode’s ports and pin-outs

• Appendix E, starting on page 47, lists the factory configuration settings for the SmartNode SN5300 Series

• Appendix F, starting on page 53, describes the Reset button functions

• Appendix G, starting on page 57, provides license information that describes acceptable usage of the soft-

ware provided with the SmartNode SN5300 Series

For best results, read the contents of this guide before you install the SmartNode.

SmartNode 5300 User Manual

IMPORTANT

CAUTION

WARNING

Precautions

Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. War n in gs are intended to prevent safety hazards that could result in per sonal injury. Cautions are intended to prevent situations that could result in property damage or impaired

functioning.

Note A note presents additional information or interesting sidelights.

The alert symbol and IMPORTANT heading calls attention to important information.

The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.

The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.

CAUTION

The alert symbol and WARNING heading indicate a potential safety hazard. Strictly follow the warning instructions to avoid personal injury.

The shock hazard symbol and WARNING heading indicate a potential electric shock hazard. Strictly follow the warn ing instructions to avoid injury caused by electric shock.

Safety when working with electricity

The SmartNode device contains no user serviceable parts, and is not be opened by the user. The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel.

Mains Voltage: In systems without a power switch, line voltages are present in the power supply when the power cord is connected. The mains outlet used to power the SmartNode device shall be within 10 feet (3 meters) of the device, be easily accessible, and protected by a circuit breaker.

SmartNode 5300 User Manual

WARNING

For AC powered units, ensure that the power cable used meets all applicable standards for the country in which it is to be installed, and that it is connected to a wall outlet which has earth ground.

For units with an external power adapter, the adapter shall be a listed Limited Power Source.

Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF. To avoid electric shock, use caution when near WAN ports. When detaching the cables, detach the end away from the Smart Node first.

Before handling the device, disconnect the telephone network cables to avoid contact with telephone line voltages. When detaching the cables, detach the end away from the SmartNode device first.

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Deutsch

Wa rn hi nw ei se:

Dieses Gerät ist NICHT für den Anschluss an das Telefonnetz (PSTN) bestimmt und auch NICHT dafür zugelassen. Es ist nur für den Anschluss an Endgeräte beim Kunden vorgesehen.

SmartNode 5300 User Manual

WARNING

CAUTION

• Das Gerät entält keine austauschbaren Komponenten und ist vom Benutzer nicht zu

öffnen. Bei Systemen ohne Netzschalter und ohne externes Netzteil liegt Netzspan nung im Gerät an, wenn das Netzkabel angeschlossen ist.

• Bei Geräten mit externem Netzteil muss das Netzteil die Anforderungen an eine zuge-

lassene Stromquelle mit begrenzter Leistung erfüllen. Die Steckdose, die für die Stromversorgung des Gerätes verwendet wird, sollte höchstens 3 Meter vom Gerät entfernt und leicht zugänglich sein sowie durch einen den örtlichen regulatorischen Anforderungen entsprechenden Schutzschalter abgesichert sein.

• Für mit Wechselstrom betriebene Geräte muss sichergestellt sein, dass das verwen-

dete Netzkabel alle gültigen Normen des Landes erfüllt, in dem es eingesetzt werden soll.

• Für mit Wechselstrom betriebene Geräte, die 3-polige Netzstecker haben (L1, L2 u.

GND oder Phase, Neutralleiter u. Schutzleiter), muss die Steckdose geerdet sein.

• Für mit Gleichstrom betriebene Geräte muss sichergestellt sein, dass die Verbindung-

skabel für Spannung, Strom, erwartete Temperatur, Entflammbarkeit und mechanische Wartbarkeit geeignet sind.

• WAN-, LAN- u. PSTN-Ports (Anschlüsse) können unter gefährlicher Spannung ste-

hen, unabhängig davon, ob das Gerät ein- oder ausgeschaltet ist. PSTN bezieht sich auf Schnittstellen wie Telefon, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voice, usw. Diese sind als „gefährliche Netzwerkspannungen“ bekannt. Um einen elektrischen Schlag zu vermeiden, muss in der Nähe dieser Anschlüsse mit Vorsicht gearbeitet werden. Werden Kabel von diesen Anschlüssen getrennt, zuerst das Kabel am anderen Ende herausziehen.

• Während eines Gewitters darf nicht am Gerät gearbeitet werden und es dürfen keine

Kabel angeschlossen oder vom Netz getrennt werden.

In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG über Elektro- und Elektronik-Altgeräte (WEEE) muss sichergestellt sein, dass Altgeräte von anderem Abfall und Schrott getrennt werden und dem Sammel- und Verwertungssystem für Elektro- und Elektronik-Altgeräte in Ihrem Land zum Recycling zugeführt werden.

General observations

Do not stack multiple SmartNode devices directly on top of one another, and do not place items on top of the device. If you will be installing equipment above the SmartNode device, leave at least 2 inches (5 cm) of clearance between the devices.

Furthermore, leave at least 2 inches (5 cm) to the left, right, front, and rear of the SmartNode device for proper ventilation.

In accordance with the requirements of council directive 2002/96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.

• Clean the case with a soft slightly moist anti-static cloth

• Place the unit on a flat surface and ensure free air circulation

SmartNode 5300 User Manual

• Avoid exposing the unit to direct sunlight and other heat sources

• Protect the unit from moisture, vapors, and aggressive liquids

Typographical conventions used in this document

Procedures described in this manual use the following text conventions:

Table 1. General conventions

Convention Meaning

Garamond blue type

Helvetica bold type Commands and keywords are in boldface font.

Helvetica bold-italic type Parts of commands, which are related to elements already named by the user, are in

Italicized Helvetica type Variables for which you supply values are in italic font Helvetica type Indicates the names of fields or windows.

Garamond bold type Indicates the names of command buttons that execute an action. < > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>, <C>,

[ ] Elements in square brackets are optional. {a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated by ver-

blue screen Information you enter is in blue screen font.

screen Terminal sessions and information the system displays are in screen font. node The leading IP address or nodename of a SmartNode is substituted with node in bold-

SN The leading SN on a command line represents the nodename of the SmartNode # An hash sign at the beginning of a line indicates a comment line.

Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you have finished

reviewing the reference, click on the Go to Previous View button Acrobat® Reader toolbar to return to your starting point.

boldface italic font.

and so on.

tical bars ( | )

face italic font.

in the Adobe®

Typographical conventions used in this document 12

Chapter 1 General Information

Chapter contents