OnSite 3210 Series
G.SHDSL VPN Router
User Manual
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07M3210-GS, Rev. B
Revised: February 23, 2012
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
URL: www.patton.com
E-Mail: support@patton.com
Trademark Statement
The term OnSite is a trademark of Patton Electronics Company. All other trademarks
presented in this document are the property of their respective owners.
Copyright © 2012, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all OnSite router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by
the use of this product. These damages include, but are not limited to, the following:
lost profits, lost savings and incidental or consequential damages arising from the use
of or inability to use this product. Patton Electronics specifically disclaims all other
warranties, expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
Summary Table of Contents
1 General information...................................................................................................................................... 16
2 Hardware installation.................................................................................................................................... 23
3 Getting started with the OnSite..................................................................................................................... 31
4 G.SHDSL Basic Configuration ..................................................................................................................... 37
5 VPN configuration ........................................................................................................................................ 42
6 Access control list configuration.................................................................................................................... 54
7 Link scheduler configuration ........................................................................................................................ 68
8 LEDs status and monitoring ......................................................................................................................... 87
9 Contacting Patton for assistance ................................................................................................................... 89
A Compliance information .............................................................................................................................. 92
B Specifications ................................................................................................................................................ 95
C Cabling ....................................................................................................................................................... 100
D Port pin-outs .............................................................................................................................................. 104
E OnSite 3210 Series factory configuration ................................................................................................... 107
F Installation checklist .................................................................................................................................. 109
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 9
List of Tables ................................................................................................................................................ 10
About this guide ........................................................................................................................................... 11
Audience............................................................................................................................................................... 11
Structure............................................................................................................................................................... 11
Precautions........................................................................................................................................................... 12
Safety when working with electricity ...............................................................................................................13
General observations .......................................................................................................................................14
Typographical conventions used in this document................................................................................................ 15
General conventions .......................................................................................................................................15
1 General information...................................................................................................................................... 16
OnSite Model 3210 Series overview ......................................................................................................................17
OnSite 3210 Series detailed description ..........................................................................................................18
Model code extensions ..............................................................................................................................18
Ports descriptions ......................................................................................................................................19
Applications overview............................................................................................................................................20
Branch-Office virtual private network over Frame Relay service ......................................................................20
Corporate multi-function virtual private network ...........................................................................................21
2 Hardware installation.................................................................................................................................... 23
Planning the installation ........................................................................................................................................24
Installation checklist .......................................................................................................................................25
Site log ............................................................................................................................................................26
Network information ......................................................................................................................................26
Network Diagram .....................................................................................................................................26
IP related information .....................................................................................................................................26
Software tools .................................................................................................................................................26
Power source ...................................................................................................................................................26
Location and mounting requirements .............................................................................................................27
Installing the VPN router......................................................................................................................................27
Mounting the VPN router ..............................................................................................................................27
Connecting cables ...........................................................................................................................................27
Installing the Ethernet cable ......................................................................................................................27
Installing the DSL cable ............................................................................................................................28
Connecting to external power source .........................................................................................................29
3 Getting started with the OnSite
Introduction..........................................................................................................................................................32
1. Configure IP address .........................................................................................................................................33
..................................................................................................................... 31
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OnSite Model 3210 User Manual Table of Contents
Power connection and default configuration ...................................................................................................33
Connect with the serial interface .....................................................................................................................33
Login ..............................................................................................................................................................34
Changing the IP address .................................................................................................................................34
2. Connect the OnSite VPN Router to the network..............................................................................................35
3. Load configuration ............................................................................................................................................35
4 G.SHDSL Basic Configuration ..................................................................................................................... 37
Introduction..........................................................................................................................................................38
Line Setup .............................................................................................................................................................38
Configuring PPPoE...............................................................................................................................................38
Configuration Summary........................................................................................................................................39
Setting up permanent virtual circuits (PVC)..........................................................................................................40
Using PVC channels in bridged Ethernet mode ..............................................................................................40
Using PVC channels with PPPoE ...................................................................................................................40
Diagnostics .....................................................................................................................................................41
Troubleshooting DSL Connections.......................................................................................................................41
5 VPN configuration ........................................................................................................................................ 42
Introduction..........................................................................................................................................................43
Authentication ................................................................................................................................................43
Encryption ......................................................................................................................................................43
Transport and tunnel modes ...........................................................................................................................44
VPN configuration task list ...................................................................................................................................44
Creating an IPsec transformation profile .........................................................................................................44
Creating an IPsec policy profile .......................................................................................................................45
Creating/modifying an outgoing ACL profile for IPsec ...................................................................................47
Configuration of an IP interface and the IP router for IPsec ............................................................................48
Displaying IPsec configuration information ....................................................................................................48
Debugging IPsec .............................................................................................................................................49
Sample configurations ...........................................................................................................................................50
IPsec tunnel, DES encryption .........................................................................................................................50
OnSite configuration .................................................................................................................................50
Cisco router configuration ........................................................................................................................51
IPsec tunnel, AES encryption at 256 bit key length, AH authentication with HMAC-SHA1-96 ....................51
OnSite configuration .................................................................................................................................51
Cisco router configuration ........................................................................................................................52
IPsec tunnel, 3DES encryption at 192 bit key length, ESP authentication with HMAC-MD5-96 ..................52
OnSite configuration .................................................................................................................................52
Cisco router configuration ........................................................................................................................52
6 Access control list configuration.................................................................................................................... 54
Introduction...............................................................................................................................
About access control lists .......................................................................................................................................55
What access lists do .........................................................................................................................................55
Why you should configure access lists .............................................................................................................55
...........................55
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OnSite Model 3210 User Manual Table of Contents
When to configure access lists .........................................................................................................................56
Features of access control lists .........................................................................................................................56
Access control list configuration task list................................................................................................................57
Mapping out the goals of the access control list ...............................................................................................57
Creating an access control list profile and enter configuration mode ...............................................................58
Adding a filter rule to the current access control list profile .............................................................................58
Adding an ICMP filter rule to the current access control list profile ................................................................60
Adding a TCP, UDP or SCTP filter rule to the current access control list profile ...........................................62
Binding and unbinding an access control list profile to an IP interface ............................................................64
Displaying an access control list profile ...........................................................................................................65
Debugging an access control list profile ...........................................................................................................65
Examples ...............................................................................................................................................................67
Denying a specific subnet ................................................................................................................................67
7 Link scheduler configuration ........................................................................................................................ 68
Introduction..........................................................................................................................................................69
Configuring access control lists..............................................................................................................................69
Configuring quality of service (QoS) .....................................................................................................................70
Applying scheduling at the bottleneck .............................................................................................................70
Using traffic classes .........................................................................................................................................70
Introduction to Scheduling .............................................................................................................................71
Priority ......................................................................................................................................................71
Weighted fair queuing (WFQ) ..................................................................................................................71
Shaping .....................................................................................................................................................72
Burst tolerant shaping or wfq ....................................................................................................................72
Hierarchy ..................................................................................................................................................72
Quick references....................................................................................................................................................73
Setting the modem rate ...................................................................................................................................73
Command cross reference ...............................................................................................................................74
Link scheduler configuration task list.....................................................................................................................74
Defining the access control list profile .............................................................................................................75
Packet classification ...................................................................................................................................75
Creating an access control list ....................................................................................................................76
Creating a service policy profile .......................................................................................................................77
Specifying the handling of traffic-classes ..........................................................................................................79
Defining fair queuing weight .....................................................................................................................79
Defining the bit-rate .................................................................................................................................80
Defining absolute priority .........................................................................................................................80
Defining the maximum queue length ........................................................................................................80
Specifying the type-of-service (TOS) field .................................................................................................80
Specifying the precedence field ..................................................................................................................81
Specifying differentiated services codepoint (DSCP) marking ...................................................................81
Specifying layer 2 marking ........................................................................................................................82
Defining random early detection ...............................................................................................................83
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OnSite Model 3210 User Manual Table of Contents
Discarding Excess Load .............................................................................................................................83
Devoting the service policy profile to an interface ...........................................................................................84
Displaying link arbitration status ....................................................................................................................85
Displaying link scheduling profile information ...............................................................................................85
Enable statistics gathering ...............................................................................................................................85
8 LEDs status and monitoring ......................................................................................................................... 87
Status LEDs...........................................................................................................................................................88
9 Contacting Patton for assistance ................................................................................................................... 89
Introduction..........................................................................................................................................................90
Contact information..............................................................................................................................................90
Patton Support Headquarters in the USA .......................................................................................................90
Alternate Patton support for Europe, Middle Ease, and Africa (EMEA) ..........................................................90
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................90
Warranty coverage ..........................................................................................................................................90
Out-of-warranty service .............................................................................................................................91
Returns for credit ......................................................................................................................................91
Return for credit policy .............................................................................................................................91
RMA numbers ................................................................................................................................................91
Shipping instructions ................................................................................................................................91
A Compliance information .............................................................................................................................. 92
Compliance ...........................................................................................................................................................93
EMC ...............................................................................................................................................................93
Safety ..............................................................................................................................................................93
PSTN Regulatory ............................................................................................................................................93
Radio and TV Interference (FCC Part 15) ............................................................................................................93
CE Declaration of Conformity..............................................................................................................................93
Authorized European Representative.....................................................................................................................94
FCC Part 68 (ACTA) Statement ...........................................................................................................................94
Industry Canada Notice ........................................................................................................................................94
B Specifications ................................................................................................................................................ 95
Ethernet interfaces.................................................................................................................................................96
PPP support ..........................................................................................................................................................96
IP services..............................................................................................................................................................96
Management .........................................................................................................................................................96
Operating environment .........................................................................................................................................96
Operating temperature ....................................................................................................................................96
Operating humidity ........................................................................................................................................96
System...................................................................................................................................................................97
Dimensions ...........................................................................................................................................................97
G.SHDSL Daughter Card.....................................................................................................................................98
Power supply .........................................................................................................................................................99
Internal AC version .........................................................................................................................................99
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OnSite Model 3210 User Manual Table of Contents
12VDC version with External AC Power Adapter ...........................................................................................99
5VDC Version with External Power Adapter ..................................................................................................99
C Cabling ....................................................................................................................................................... 100
Introduction........................................................................................................................................................101
Serial console.......................................................................................................................................................101
Ethernet 10Base-T and 100Base-T ......................................................................................................................102
D Port pin-outs .............................................................................................................................................. 104
Introduction........................................................................................................................................................105
Console port, RJ-45, EIA-561 (RS-232)..............................................................................................................105
Ethernet 10Base-T and 100Base-T port ..............................................................................................................106
DSL.....................................................................................................................................................................106
E OnSite 3210 Series factory configuration ................................................................................................... 107
Introduction........................................................................................................................................................108
F Installation checklist .................................................................................................................................. 109
Introduction........................................................................................................................................................110
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List of Figures
1 OnSite G.SHDSL VPN Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2 OnSite 3210 Series G.SHDSL connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 OnSite 3210 Series power input connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 OnSite 3210 Series front panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5 Branch-office virtual private network over a Frame-Relay service network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6 Corporate multi-function virtual private network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
7 Connecting an OnSite 3210 Series device to a hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
8 Power connector location on rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
9 VPN Router front panel LEDs and Console port locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
10 Steps for setting up a new OnSite VPN Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
11 Connecting to the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
12 Connecting the OnSite VPN Router to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
13 Configuring the G.SHDSL card for PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
14 Using traffic filters to prevent traffic from being routed to a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
15 Deny a specific subnet on an interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
16 IP context and related elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
17 Packet routing in OnSite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
18 Example of Hierarchical Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
19 Elements of link scheduler configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
20 Scenario with Web server regarded as a single source host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
21 Structure of a Service-Policy Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
22 Using a Service Policy Profile on an IP Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
23 Examples of OnSite 3210 Series front panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
24 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
25 Ethernet cross-over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
26 Ethernet straight-through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
27 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
9
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5 Ethernet 10/100Base-T (RJ-45) port pin-outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7 PVC Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8 PVC channels in bridged Ethernet mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
9 PVC channels in PPPoE mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10 Diagnostics commans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
11 Command cross reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
12 TOS values and their meaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
13 Traffic control info (TCI) field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
14 Values defining detail of the queuing statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
15 OnSite LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
16 G.SHDSL Daughter Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
17 RS-232 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
18 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
19 RJ-11 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
20 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
10
About this guide
This guide describes OnSite VPN router hardware, installation, and configuration.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 16 provides information about router features, capabilities, operation, and applications
• Chapter 2 on page 23 provides hardware installation procedures
• Chapter 3 on page 31 provides quick-start procedures for configuring the OnSite VPN router
• Chapter 4 on page 37 provides information on G.SHDSL basic configuration.
• Chapter 5 on page 42 describes how to configure the VPN connections between two OnSite routers or
between an OnSite and a third-party device.
• Chapter 6 on page 54 provides an overview of IP access control lists and describes the tasks involved in their
configuration through the OnSite router.
• Chapter 7 on page 68 describes how to use and configure OnSite quality of service (QoS) features.
• Chapter 8 on page 87 provides LED definitions
• Chapter 9 on page 89 contains information on contacting Patton technical support for assistance
• Appendix A on page 92 contains compliance information
• Appendix B on page 95 contains specifications for the routers
• Appendix C on page 100 provides cable recommendations
• Appendix D on page 104 describes the router’s ports and pin-outs
• Appendix E on page 107 lists the factory configuration settings for the OnSite VPN router
• Appendix F on page 109 provides license information that describes acceptable usage of the software pro-
vided with the OnSite VPN router
For best results, read the contents of this guide before you install the router.
11
OnSite Model 3210 User Manual About this guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
IMPORTANT
CAUTION
CAUTION
WARNING
WARNING
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential
hazard. Strictly follow the instructions to avoid
property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
12
OnSite Model 3210 User Manual About this guide
Safety when working with electricity
The OnSite contains no user serviceable parts. The equipment shall be
returned to Patton Electronics for repairs, or repaired by qualified service per-
WARNING
WARNING
WARNING
WARNING
sonnel. Opening the OnSite case will void the warranty.
Mains Voltage: Do not open the case the when the power cord is attached. For
systems without a power switch, line voltages are present within the power
supply when the power cords are connected. The mains outlet that is utilized
to power the devise shall be within 10 feet (3 meters) of the device, shall be
easily accessible, and protected by a circuit breaker.
For units with an external power adapter, the adapter shall be a listed Limited Power Source.
For AC powered units, ensure that the power cable used with this device
meets all applicable standards for the country in which it is to be installed,
and that it is connected to a wall outlet which has earth ground.
WARNING
WARNING
WARNING
Hazardous network voltages are present in WAN ports regardless of whether
power to the OnSite is ON or OFF. To avoid electric shock, use caution when
near WAN ports. When detaching cables, detach the end away from the
OnSite first.
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
Before opening the chassis, disconnect the telephone network cables to avoid
contact with telephone line voltages. When detaching the cables, detach the
end away from the OnSite first.
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OnSite Model 3210 User Manual About this guide
The power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz).
CAUTION
CAUTION
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
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OnSite Model 3210 User Manual About this guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-
tion heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Futura bold type Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
in boldface italic font.
Italicized Futura type Variables for which you supply values are in italic font
Futura type
Garamond bold type Indicates the names of command buttons that execute an action.
< >
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
blue screen Information you enter is in blue screen font.
screen Terminal sessions and information the system displays are in screen font.
node The leading IP address or nodename of an OnSite is substituted with node in
3210 The leading 3210 on a command line represents the nodename of the OnSite
# An hash sign at the beginning of a line indicates a comment line.
Indicates the names of fields or windows.
Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.
by vertical bars ( | )
boldface italic font.
15
Chapter 1 General information
Chapter contents
OnSite Model 3210 Series overview....................................................................................................................17
OnSite 3210 Series detailed description ........................................................................................................18
Model code extensions .............................................................................................................................18
Ports descriptions .....................................................................................................................................19
Applications overview..........................................................................................................................................20
Branch-Office virtual private network over Frame Relay service .................................................................20
Corporate multi-function virtual private network ..........................................................................................21
16
OnSite Model 3210 User Manual 1 • General information
OnSite Model 3210 Series overview
The OnSite Model 3210 Series G.SHDSL VPN Router (see figure 1) is a next generation business-class
G.SHDSL router that addresses both the security and the traffic prioritization needs of enterprises while providing complete broadband integration with existing DSLAM neteworks. VPN routers enable the secure communication between remote offices, home offices, and mobile users across insecure IP networks such as the
Internet. The 3210 takes it one step further and integrates quality of service (QoS).
Figure 1. OnSite G.SHDSL VPN Router
The Model 3210 provides two 10/100Base-T Ethernet ports and one G.SHDSL port to deliver a managed virtual-private-network (VPN) connection over the Internet or any unsecured IP network.
The OnSite 3210 Router supports Frame-Relay and PPP networking with VPN and firewall functionality.
Authentication and firewall services protect against unauthorized users while encryption, and anti-replay capabilities preserve data confidentiality. Patton's powerful CoS and QoS mechanisms provide traffic-shaping and
prioritization to guarantee your mission-critical data is delivered promptly and unimpeded by traffic from
other users on the same LAN. Besides assuring first priority for key information, Patton's advanced QoS technology enhances the quality and clarity of realtime application such as live voice and video communications
with the main office. These compact VPN Routers support PPP/PPPoE and Frame Relay services over the
serial WAN link.
The OnSite VPN Router performs the following major functions:
• Routed LAN-to-WAN connectivity between two 10/100 Ethernet LAN ports and one G.SHDSL port.
• IP Routing with class-of-service/quality-of-service (CoS/QoS) support for Internet or IP-WAN access with
traffic shaping and prioritization.
• VPN tunneling for secure traversal of unsecured IP networks
• IPSec payload encryption with authentication header (AH, specified in RFC 2402) and encapsulating secu-
rity payload (ESP, specified in RFC 2406) protects data integrity and confidentiality and prevents unauthorized data-replay.
OnSite Model 3210 Series overview 17
OnSite Model 3210 User Manual 1 • General information
• Firewall capabilities including IP-address and IP-port filtering, access control lists (ACLs), and denial-of-
service (DoS) attack detection.
• Enhanced IP services include domain name service (DNS) resolver and relay, NAT/NAPT, dynamic DNS,
and DHCP server.
OnSite 3210 Series detailed description
The OnSite 3210 Series G.SHDSL VPN Router provides secure managed VPN routed networking with 2port Ethernet LAN connectivity and a G.SHDSL WAN interface (see figure 2).
IPLink 3210 G.SHDSL WAN port connector
ACT LINK
10/100Base-T Ethernet LAN
ports 0/1 and 0/0
Figure 2. OnSite 3210 Series G.SHDSL connector
lnternal power supply connector accepts 100–240 VAC, 50/60 Hz, up to 1 A
External power supply connector accepts 12 VDC, 1 A, from external AC adapter (some models accept
+5VDC, see Appendix B, “Specifications” for details)
Figure 3. OnSite 3210 Series power input connectors
Model code extensions
A model-code extension indicates the type of power supply the Router model provides. The model-code conventions are:
• UI stands for internal 100–240V AC universal input power supply (see figure 3)
OnSite Model 3210 Series overview 18
OnSite Model 3210 User Manual 1 • General information
Link
100M
Activity
E
n
e
t 0
IPLink VPN Router
Run
Link
100M
Activity
E
n
e
t
1
Power
Console
• EUI stands for external 100–240V AC universal input power supply (see figure 3)
Ports descriptions
The OnSite 3210 Series rear-panel ports are described in table 2.
Table 2. Rear panel ports
Port Location Description
10/100 Ethernet
ETH 0/0 (WAN) &
ETH 0/1 (LAN)
G.SHDSL Rear panel Provides up to 5.7 Mbps symmetrical throughput, supporting ATM
Power Rear panel
Console Front panel
Rear panel
RJ-45 connectors (see
figure 2
on page 18) that connect the router to
an Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
QoS. Supports multiple PVC and DSLAM interoperability.
The DSL LEDs are located on either side of the DSL port. ACT (when lit
or blinking) shows activity, and Link (when lit) shoes that the DSL port is
connected.
The router is available in a DC or AC power input version (see
figure 3
on page 18), labeled as follows:
AC version (Internal power supply): 100–240 VAC, 50/60 Hz, 1 A
DC version: +12 V, 1 A or +5 VDC 1 A
Used for service and maintenance, the Console port (see
figure 4
), an
RS-232 RJ-45 connector, connects the router to a serial terminal such
as a PC or ASCII terminal (also called a dumb terminal).
Note
For LED descriptions, refer to chapter 8, “LEDs status and monitor-
ing” on page 87.
OnSite Model 3210 Series overview 19
IPLink 3210
Link
100M
Enet 0
Activity
Link
Enet 1
100M
Activity
Power
Run
Figure 4. OnSite 3210 Series front panels
IPLink VPN Router
Console
Console port
OnSite Model 3210 User Manual 1 • General information
Applications overview
Patton’s OnSite managed VPN routers deliver the features you need for secure, optimized communication
over non-secured IP networks. Combining VPN tunneling, standard IPSec encryption, and firewall capabilities with Patton’s powerful quality of service technology, OnSite VPN routers deliver private, prioritized networking for business, government, and military applications.
Banking, insurance, retail, utilities, railroads, or government, any organization with more than one site can
benefit from the security and traffic-shaping advantages of the OnSite family of VPN routers. As traffic
traverses unsecured networks, VPN tunneling with standard IPSec encryption plus firewall capabilities preserve
data security and integrity. Meanwhile, OnSite’s ToS/Qos traffic-shaping and prioritization prevent critical
information getting blocked or impeded by less important traffic while enhancing the quality of real-time
applications such as voice and video.
OnSite 3210 Series models provide dual 10/100Base-T Ethernet ports with a G.SHDSL port. The two Ethernet ports provide full-featured IP routing plus Ethernet and IP-layer QoS services. The G.SHDSL port provides WAN access by means of a leased-line connection to the network. The following sections show some
typical applications for the OnSite 3210 Series.
This chapter describes typical applications for which the OnSite 3210 Series series is uniquely suited.
Branch-Office virtual private network over Frame Relay service
Featuring VPN tunneling combined with built-in frame-relay support and a selection of standard serial interfaces on-board, the OnSite 3210 Series offers the remote-branch office a secure, private and prioritized network connection to another location over virtually any available network service and any standard WAN
interface.
Figure 5. Branch-office virtual private network over a Frame-Relay service network
Figure 5 shows a branch-to-branch VPN connection through a frame-relay service network as delivered on
serial lines. The OnSite 3210 Series can support a similar scenario with network service delivered via an Ethernet WAN interface. For remote sites where PPP service is available, the 3210 Series also supports PPP network
access over all the standard WAN interface options mentioned above.
In this specific application, all traffic between the branch and corporate offices is carried in an IPSec tunnel. All
of the IPSec VPN traffic is encapsulated in Frame Relay for transport over the Frame Relay service network.
The serial port is configured for Frame Relay.
Applications overview 20
OnSite Model 3210 User Manual 1 • General information
To configure this application, you need to configure the following features:
• The WAN port with Frame Relay as the encapsulation protocol
• An IPSec VPN between the two endpoints.
See chapter 4 on page 40 to configure the serial port and chapter 5 on page 42 to configure the VPN.
Corporate multi-function virtual private network
The OnSite 3210 Series can deliver both private corporate intranet service and public Internet access to multiple remote sites by leveraging OnSite’s multiple frame-relay PVC support (see figure 6). The enterprise enjoys
the benefits of secure multi-office virtual private networking with QoS for prioritized traffic flow for missioncritical information.
Figure 6. Corporate multi-function virtual private network
In figure 6, the blue pipes represent VPN connections for private traffic within the corporate intranet, while
the green pipes represent the Internet traffic. The red pipe is a Frame Relay PVC transporting Internet traffic
and private corporate traffic over the VPN. Each of the three remote sites is connected with headquarters via an
OnSite VPN router. Each remote site can take advantage of the most convenient and locally available interface
the WAN service can offer.
Applications overview 21
OnSite Model 3210 User Manual 1 • General information
The corporate multi-function application carries two types of traffic between each remote office and corporate’s central office:
• Private corporate traffic (the intranet/extranet)
• Internet traffic
The service provider offers a Frame Relay network for access, so both the private corporate traffic and the Internet traffic is transported over a Frame Relay PVC with one DLCI. The corporate traffic is transported within
IPSec VPN that is in the Frame Relay PVC. The separation of corporation and Internet traffic is managed by
using an ACL using IP addresses as the watershed.
To configure this application, you must configure the following features:
• A serial Frame Relay link as the WAN service which will carry both private corporate traffic and public
Internet traffic
• An IPSec VPN for private corporate traffic
• An ACL to distinguish between the two types of traffic so only the private corporate traffic is carried over
the VPN.
See chapter 4 on page 40 to configure the serial port, chapter 5 on page 42 to configure the VPN, and chapter
6 on page 54 to configure the ACL. Chapter 7 on page 68 provides more in-depth explanations of scheduling
various types of traffic. Various techniques are also described, including QoS and TOS.
Applications overview 22
Chapter 2 Hardware installation
Chapter contents
Planning the installation.......................................................................................................................................24
Installation checklist ......................................................................................................................................25
Site log ...........................................................................................................................................................26
Network information .....................................................................................................................................26
Network Diagram .....................................................................................................................................26
IP related information ....................................................................................................................................26
Software tools ................................................................................................................................................26
Power source ..................................................................................................................................................26
Location and mounting requirements ............................................................................................................27
Installing the VPN router .....................................................................................................................................27
Mounting the VPN router ..............................................................................................................................27
Connecting cables ..........................................................................................................................................27
Installing the Ethernet cable .....................................................................................................................27
Installing the DSL cable ...........................................................................................................................28
Connecting to external power source .......................................................................................................29
23
OnSite Model 3210 User Manual 2 • Hardware installation
Planning the installation
Before you start the actual installation, we strongly recommend that you gather all the information you will
need to install and setup the device. See table 3 for an example of what pre-installment checks you might need
to carry out. Completing the pre-installation checks enables you to install and set up your VPN router within
an existing network infrastructure with confidence.
The mains outlet that is utilized to power the equipment must be
within 1 meter (3 feet) of the device and shall be easily accessible.
CAUTION
Note
When setting up your VPN router you must consider cable length
limitations, and potential electromagnetic interference (EMI) as
defined by the applicable local and international regulations. Ensure
that your site is properly prepared before beginning installation.
Before installing the VPN Router device, the following tasks should be completed:
• Create a network diagram (see section “Network information” on page 26)
• Gather IP related information (see section “IP related information” on page 26 for more information)
• Install the hardware and software needed to configure the OnSite router. (See section “Software tools”
on page 26)
• Verify power source reliability (see section “Power source” on page 26).
When you finish preparing for your VPN Router installation, go to section “Installing the VPN router” on
page 27 to install the device.
Planning the installation 24
OnSite Model 3210 User Manual 2 • Hardware installation
Installation checklist
The installation checklist (see table 3) lists the tasks for installing an OnSite 3210 Series VPN Router. Make a
copy of this checklist and mark the entries as you complete each task. For each OnSite 3210 Series VPN
Router, include a copy of the completed checklist in your site log.
Table 3. Installation checklist
Task Verified by Date
Network information available & recorded in site log
Environmental specifications verified
Site power voltages verified
Installation site pre-power check completed
Required tools available
Additional equipment available
All printed documents available
OnSite release & build number verified
Rack, desktop, or wall mounting of chassis completed
Initial electrical connections established
ASCII terminal attached to console port
Cable length limits verified
Initial configuration performed
Initial operation verified
Planning the installation 25
OnSite Model 3210 User Manual 2 • Hardware installation
Site log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in table 4.
Table 4. Sample site log entries
Entry Description
Installation Make a copy of the installation checklist and insert it into the site log
Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history
Configuration changes Record all changes and the reasons for them
Maintenance Schedules, requirements, and procedures performed
Comments Notes, and problems
Software Changes and updates to OnSite software
Network information
When planning your installation there are certain network-connection considerations that you should take into
account. The following sections describe such considerations for several types of network interfaces.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony
components.
IP related information
Before you can set up the basic IP connectivity for your OnSite 3210 Series you should have the
following information:
• IP addresses and subnet masks used for Ethernet LAN and WAN ports
• IP addresses and subnet masks used for the V.35 or X.21 serial WAN port
• IP addresses and subnet masks used for the T1/E1 WAN port
• IP addresses of central TFTP Server used for configuration upload and download
• Login and password for PPPoE Access.
Software tools
You will need a PC (or equivalent) with a VT-100 emulation program (e.g. HyperTerminal) to configure the
software on your OnSite VPN Router.
Power source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Install a power conditioner if necessary.
Planning the installation 26
OnSite Model 3210 User Manual 2 • Hardware installation
Location and mounting requirements
The OnSite VPN Router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy
access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you
should consider the need to access the unit for future upgrades and maintenance.
Installing the VPN router
OnSite VPN Router installation consists of the following:
• Placing the device at the desired installation location (see section “Mounting the VPN router” on page 27)
• Installing the interface and power cables (see section “Connecting cables” on page 27)
When you finish installing the OnSite router, go to chapter 3, “Getting started with the OnSite” on page 31.
Mounting the VPN router
Place the VPN Router on a desktop or similar sturdy, flat surface that offers easy access to the cables. The VPN
Router should be installed in a dry environment with sufficient space to allow air circulation for cooling.
Note
For proper ventilation, leave at least 2 inches (5 cm) to the left, right,
front, and rear of the OnSite VPN Router.
Connecting cables
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
WARNING
The interconnecting cables must be acceptable for external use
and must be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
Installing VPN Router cables takes place in the following order:
1. Installing the 10/100 Ethernet port cable or cables (see section “Installing the Ethernet cable” on page 27)
2. Installing the cables (see section “Installing the DSL cable” on page 28)
3. Installing the power input (see section “Connecting to external power source” on page 29)
Installing the Ethernet cable
The OnSite 3210 Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet
ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable (see
Installing the VPN router 27
OnSite Model 3210 User Manual 2 • Hardware installation
figure 7). Ethernet devices (10Base-T or 100Base-T) are connected to the OnSite’s Ethernet ports (see table 5
for port pin-out listing) via a cable terminated with RJ-45 plugs.
Table 5. Ethernet 10/100Base-T (RJ-45) port pin-outs
Pin Signal
1 TX+
2 TX3 RX+
6 RX-
Note
RJ-45, male
Tx+
TxRx+
Rx-
Pins not listed are not used.
1
2
3
6
Hub
Straight-through cable
RJ-45, male
1 Rx+
2 Rx3 Tx+
6 Tx-
Figure 7. Connecting an OnSite 3210 Series device to a hub
Installing the DSL cable
The OnSite 3210 comes with a G.SHDSL interface. Use a straight-through RJ-11 cable to connect the DSL
port.
Installing the VPN router 28
OnSite Model 3210 User Manual 2 • Hardware installation
Connecting to external power source
The VPN Router comes with one of the following power supply options as best-suited to the expected installation environment:
• 120/140VAC internal power supply (designated by the model code extension UI)
• 120/140VAC external power supply (designated by the model code extension EUI)
• 120VAC external power supply (designated by the model code extension E)
This section below describes installing the power cord into the VPN Router. Do the following:
Note
Do not connect the power cord to the power outlet at this time.
1. If your unit is equipped with an internal power supply, go to step 2. Otherwise, insert the barrel type con-
nector end of the AC power cord into the external power supply connector (see figure 8).
2. Insert the female end of the power cord into the internal power supply connector (see figure 8).
lnternal power supply connector accepts 100–240 VAC, 50/60 Hz, up to 1 A
External power supply connector accepts 12 VDC, 1 A, from external AC adapter (some models accept
+5VDC, see Appendix B, “Specifications” for details)
Figure 8. Power connector location on rear panel
Installing the VPN router 29
OnSite Model 3210 User Manual 2 • Hardware installation
Link
100M
Activity
Enet 0
IPLink VPN Router
Run
Link
100M
Activity
Enet 1
Power
Console
The UI and EUI power supplies automatically adjust to accept an
input voltage from 100 to 240 VAC (50/60 Hz).
CAUTION
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
3. Verify that the AC power cord included with your VPN Router is compatible with local standards. If it is
not, refer to chapter 9, “Contacting Patton for assistance” on page 89 to find out how to replace it with a
compatible power cord.
4. Connect the male end of the power cord to an appropriate power outlet.
Power
Figure 9. VPN Router front panel LEDs and Console port locations
5. Verify that the green Power LED is lit (see figure 9).
Congratulations, you have finished installing the OnSite VPN Router! Now go to chapter 3, “Getting started
with the OnSite” on page 31.
Installing the VPN router 30
Run
Power
Run
Enet 0
Link
Link
Enet 0
Enet 0
100M
100M
Enet 0
Activity
Activity
Link
100M
Enet 1
Enet 1
100M
Enet 1
Link
Activity
Enet 1
Activity
IPLink VPN Router
Console
Console
Console
port
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