Patton 6100EMS User Guide

ForeSight 6100 Element Management System
User Guide
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
URL: www.patton.com
Document Number: 09202U2-001 Rev. A
Part Number: 07MD6100EMS-UG
Revised: August 11, 2004
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
url: www.patton.com
e-mail: support@patton.com
Copyright Statement
Copyright © 2004, Patton Electronics Company. All rights reserved.
Trademark Statement
The terms ForeSight , ForeSight 6100 , and ForeFront are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners.
Notices
The information contained in this document is not designed or intended for use as critical components in human life-support systems, equipment used in hazardous environments, or nuclear control systems. Patton Electronics Company disclaims any express or implied warranty of fitness for such uses.
The information in this document is subject to change without notice. Patton Elec­tronics assumes no liability for errors that may appear in this document.
Any software described in this document is furnished under license and may be used or copied only in accordance with the terms of such license.

Contents

Contents ......................................................................................................................................................... 1
About this guide ............................................................................................................................................. 5
Audience................................................................................................................................................................. 5
Structure................................................................................................................................................................. 5
Typographical conventions used in this document.................................................................................................. 6
General conventions .........................................................................................................................................6
Mouse conventions ...........................................................................................................................................6
1 ForeSight 6100 EMS overview ........................................................................................................................ 7
Introduction............................................................................................................................................................8
Nodes ...............................................................................................................................................................9
Container types ...............................................................................................................................................10
Compatibility ........................................................................................................................................................11
Minimum system requirements .............................................................................................................................11
2 ForeSight 6100 EMS installation .................................................................................................................. 13
Installation instructions .........................................................................................................................................14
Registration ...........................................................................................................................................................15
3 Getting started............................................................................................................................................... 17
Introduction..........................................................................................................................................................18
Creating containers and nodes...............................................................................................................................18
Adding a container ..........................................................................................................................................18
Adding a node (pollable device) ......................................................................................................................20
Configuring a node through the WWW or Telnet ................................................................................................22
Managing events....................................................................................................................................................22
4 File menu reference ....................................................................................................................................... 25
Introduction..........................................................................................................................................................26
Import Firmware Image.........................................................................................................................................26
Export Events........................................................................................................................................................27
Event Items .....................................................................................................................................................27
Event ID ...................................................................................................................................................27
Event OID ................................................................................................................................................27
Event Value ...............................................................................................................................................27
Event Acknowledgment ............................................................................................................................27
Event Type ................................................................................................................................................27
Event Timestamp ......................................................................................................................................27
Node Items .....................................................................................................................................................28
Node Name ..............................................................................................................................................28
Node ID ...................................................................................................................................................28
Node IP ....................................................................................................................................................28
Event ID Range ..............................................................................................................................................28
1
Contents
ForeSight 6100 EMS User Guide
Save to File/Browse button .............................................................................................................................28
Export All Events...................................................................................................................................................30
Delete All Events ...................................................................................................................................................30
Exit........................................................................................................................................................................30
5 Edit menu reference ...................................................................................................................................... 31
Introduction..........................................................................................................................................................33
Preference tabs.......................................................................................................................................................33
General Options .............................................................................................................................................34
Error Log ..................................................................................................................................................34
Web-browser .............................................................................................................................................34
Database Manager .....................................................................................................................................34
Telnet Client .............................................................................................................................................34
Poller Options ................................................................................................................................................34
Timeout ....................................................................................................................................................35
Retries .......................................................................................................................................................35
Cache ........................................................................................................................................................35
Interval ......................................................................................................................................................35
Event Management .........................................................................................................................................36
Database Limit ..........................................................................................................................................36
Display Limit ............................................................................................................................................36
Store Events Only on State Change ...........................................................................................................36
Colorized Icon (Using Type Specific Icon) ................................................................................................37
Colorized Text Background ......................................................................................................................37
Email Notification ..........................................................................................................................................37
Email Server ..............................................................................................................................................37
Monitor’s Email ........................................................................................................................................38
Edit Email List ..........................................................................................................................................38
Enable Authentication ...............................................................................................................................38
Database Options ...........................................................................................................................................39
Database Name .........................................................................................................................................39
Driver Name .............................................................................................................................................39
Username ..................................................................................................................................................39
Password ...................................................................................................................................................39
Test Connection .......................................................................................................................................39
Auto-Config Push (ACP) options ...................................................................................................................40
Automatic Push .........................................................................................................................................40
Prompt for Push ........................................................................................................................................40
Prompt User (No Push) ............................................................................................................................41
Ignore Push ...............................................................................................................................................41
Add Container.......................................................................................................................................................41
Parent Container .............................................................................................................................................42
Display Name .................................................................................................................................................42
Type ...............................................................................................................................................................42
2
3
ForeSight 6100 EMS User Guide
Choose Icon ....................................................................................................................................................42
Comment .......................................................................................................................................................42
Edit Container.......................................................................................................................................................43
Selected Container ..........................................................................................................................................43
Parent Container .............................................................................................................................................43
Display Name .................................................................................................................................................43
Type ...............................................................................................................................................................43
Choose Icon ....................................................................................................................................................44
Comment .......................................................................................................................................................44
Add Node..............................................................................................................................................................44
Parent Container .............................................................................................................................................44
Display Name .................................................................................................................................................44
IP Address .......................................................................................................................................................45
Community String ..........................................................................................................................................45
Type ...............................................................................................................................................................45
Choose Icon ....................................................................................................................................................45
Comment .......................................................................................................................................................45
Edit Node..............................................................................................................................................................45
Database Manager .................................................................................................................................................45
Start State Polling..................................................................................................................................................45
Contents
6 View menu reference ..................................................................................................................................... 47
Introduction..........................................................................................................................................................48
Event Table ...........................................................................................................................................................48
Event Sub Window .........................................................................................................................................49
Refresh Tree ..........................................................................................................................................................50
Expand all Branches ..............................................................................................................................................50
Collapse all Branches .............................................................................................................................................50
7 Help menu reference ..................................................................................................................................... 51
Introduction..........................................................................................................................................................52
User Manual..........................................................................................................................................................52
Patton Home Page.................................................................................................................................................52
About ....................................................................................................................................................................52
8 Tree structure reference................................................................................................................................. 53
Introduction..........................................................................................................................................................54
Containers.............................................................................................................................................................54
Container’s right-click menu ...........................................................................................................................55
Edit option ................................................................................................................................................55
Remove option ..........................................................................................................................................55
Add Container Here option ......................................................................................................................55
Add Node Here option .............................................................................................................................55
Container panel ..............................................................................................................................................56
Name ........................................................................................................................................................56
Worst child severity ...................................................................................................................................56
Contents
ForeSight 6100 EMS User Guide
Comment ..................................................................................................................................................56
Disable Severity Propagation .....................................................................................................................56
The Chassis ...........................................................................................................................................................56
Proxy Information ..........................................................................................................................................57
Choose Proxy ............................................................................................................................................57
Chassis Level Events ........................................................................................................................................57
The Node..............................................................................................................................................................58
Node’s right-click menu ..................................................................................................................................58
Edit option ................................................................................................................................................58
Remove option ..........................................................................................................................................58
Web Page option .......................................................................................................................................58
Telnet option ............................................................................................................................................58
Node panel .....................................................................................................................................................59
General Information .................................................................................................................................59
Events .......................................................................................................................................................60
Configuration ...........................................................................................................................................60
Firmware ...................................................................................................................................................61
Auto-Config Push .....................................................................................................................................62
Options ..............................................................................................................................................62
Configuration .....................................................................................................................................63
9 Contacting Patton for assistance ................................................................................................................... 65
Introduction..........................................................................................................................................................66
Contact information..............................................................................................................................................66
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................66
Warranty coverage ..........................................................................................................................................66
Out-of-warranty service .............................................................................................................................66
Returns for credit ......................................................................................................................................66
Return for credit policy .............................................................................................................................67
RMA numbers ................................................................................................................................................67
Shipping instructions ................................................................................................................................67
4

About this guide

This guide describes installing and configuring the ForeSight 6100 Element Management System (EMS). The ForeSight 6100 enables users to control and monitor a large number of IP-based Patton devices through the use of a graphical user interface (GUI.)
This section describes the following:
Who should use this guide (see “Audience”)
How this document is organized (see “Structure”)
Typographical conventions and terms used in this guide (see “Typographical conventions used in this docu-
ment” on page 6)

Audience

This guide is intended for the following users who are assumed to be familiar with network management, IP, and SNMP concepts, and managed Patton products:
Operators
Installers
Maintenance technicians

Structure

This guide contains the following chapters:
Chapter 1, "ForeSight 6100 EMS overview" on page 7 provides an overview of the ForeSight 6100 EMS.
Chapter 2, "ForeSight 6100 EMS installation" on page 13 describes installing the ForeSight 6100 EMS.
Chapter 3, "Getting started" on page 17 describes adding a pollable device and adding a container
Chapter 4, "File menu reference" on page 25 describe the File menu options.
Chapter 5, "Edit menu reference" on page 31 describe the Edit menu options.
Chapter 6, "View menu reference" on page 47 describe the View menu options.
Chapter 7, "Help menu reference" on page 51 describe the Help menu options.
Chapter 8, "Tree structure reference" on page 53 describes the hierarchical view of the managed network.
Chapter 9, "Contacting Patton for assistance" on page 65 describes how to contact Patton Electronics for
technical support.
For best results, read the contents of this guide before you install the ForeSight 6100 EMS.
5
About this guide
ForeSight 6100 EMS User Guide

Typographical conventions used in this document

This section describes the typographical conventions and terms used in this guide.

General conventions

In this guide we use certain typographical conventions to distinguish elements of commands and examples. In general, the conventions we use conform to those found in IEEE POSIX publications. The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type
Futura bold-italic type
Italicized Futura type
Futura type Indicates the names of fields or windows.
Garamond bold type
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>,
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you have finished reviewing the reference, click on the Go to Previous
View button in the Adobe® Acrobat® Reader toolbar to return to your
starting point. Commands and keywords are in boldface font. Parts of commands, which are related to elements already named by the
user, are in Variables for which you supply values are in
Indicates the names of command buttons that execute an action.
<CTRL>, <C>, and so on.
boldface italic
font.
italic
font

Mouse conventions

The following conventions are used when describing mouse actions:
Table 2. Mouse conventions
Convention Meaning
Left mouse button
Right mouse button This button refers the secondary or rightmost mouse button (unless you have
Point This word means to move the mouse in such a way that the tip of the pointing
Click Means to quickly press and release the left or right mouse button (as instructed in
Double-click Means to press and release the same mouse button two times quickly Drag This word means to point the arrow and then hold down the left or right mouse but-
This button refers to the primary or leftmost mouse button (unless you have changed the default configuration).
changed the default configuration).
arrow on the screen ends up resting at the desired location.
the procedure). Make sure you do not move the mouse pointer while clicking a mouse button.
ton (as instructed in the procedure) as you move the mouse to a new location. When you have moved the mouse pointer to the desired location, you can release the mouse button.
6
Chapter 1
Chapter contents
Introduction............................................................................................................................................................8
Nodes ...............................................................................................................................................................9
Container types ...............................................................................................................................................10
Compatibility ........................................................................................................................................................11
Minimum system requirements .............................................................................................................................11
ForeSight 6100 EMS overview
7
8
1 • ForeSight 6100 EMS overview
ForeSight 6100 EMS User Guide

Introduction

Patton’s ForeSight 6100 Element Management System enables users and network operators to control and monitor up to 200 elements (also called nodes ) through the use of a user-friendly graphical user interface (GUI). The ForeSight 6100 uses a tree-oriented hierarchical display of nested containers which can be easily navigated to access different managed devices. After navigating though the nested containers to find a desired node, a user can drill down and access the device’s internal configuration system and manage it there.
For example, figure 1 shows a campus network comprising a Patton Model 3095 DACS, a ForeFront DSL access system (fully loaded with 3096RC blades), and a Model 1001R rack system connected to a PC run­ning the ForeSight 6100 EMS.
Figure 1. Sample network
Introduction
9
ForeSight 6100 EMS User Guide
1 • ForeSight 6100 EMS overview
The ForeSight 6100 hierarchical display resembles the example shown in figure 2. The Root , Bldg-A , and Bldg-
B container groupings make it easy to quickly locate the nodes ( 3095–Admin , 1001MC–Physics , 3096RC– Engineering-1 , etc.).
Figure 2. Sample ForeSight 6100 display

Nodes

A node represents a simple network management protocol (SNMP)-enabled Patton device (such as a Model 3095 DACS) on the network. Nodes are always created and grouped inside containers.
The ForeSight 6100 EMS polls the nodes for status information and is notified by the nodes when an event occurs. Common events include an element exceeding a preset threshold, an element changing state, or an SNMP agent-generated alert that an event has occurred.
The ForeSight 6100 can indicate node status in a variety of ways—including changing the color of the con­tainer’s icon or highlighting the node’s text label (in figure 2, for instance, the container icons and node labels are all colored green, which signifies that everything is functioning normally).
Individual node management takes place outside of the ForeSight 6100 application by using a web browser or Telnet client. This is done by selecting the desired node from the ForeSight 6100 hierarchical display and
Introduction
10
1 • ForeSight 6100 EMS overview
ForeSight 6100 EMS User Guide
choosing the web page option from a pop-up menu, in which case a web browser launches and displays the node’s web page from which it can be managed, or by choosing the Telnet option, which launches the Telnet client application.
Note
Because of the wide variety of devices that can be managed by the ForeSight 6100 EMS, this guide does not describe how to configure a node from its web pages or by using a Telnet client. Instead, refer to the documentation that came with each device to learn how to con­figure it via the web or a Telnet interface (or through the device’s con­sole interface, if it is so equipped).

Container types

The ForeSight 6100 uses containers to organize network elements in a way that is easily understood. Contain­ers can hold multiple containers and nodes, as shown in figure 2 on page 9 where the Bldg-B container holds the 1001MC node and the ForeFront chassis container (which in turn contains several 3096RC nodes). The ForeSight 6100 uses the following types of containers (see figure 2 on page 9):
Root container
Standard container (referred to simply as container )
Chassis container (ForeFront AIS)
The Root container (see figure 2), the topmost container in the heirarchical tree, always appears when the Fore­Sight 6100 application is running. There can only be one Root container and it cannot be deleted.
Any container that hold containers is a parent container (the container inside the parent is a child container). Depending on how it is being considered in the heirarchical tree structure at the time, the same container can be a parent or a child. For example, as shown in figure 2 on page 9, the container Bldg- B is a child of the Root container, but Bldg-B is also a parent to the ForeFront container. The Root container is a parent, and it alone can never be a child because it cannot be placed inside another container.
Containers can be organized as desired, but the most common method is to group them by physical location as shown in figure 2 on page 9. For example, if you were organizing containers based on the university network shown in figure 1 on page 8, you could group them by location as follows:
Building A (Administration), which contains a Model 3095, would be created under Root as container Bldg-
A containing the Model 3095 node named Admin .
Building B (Physics/Engineering), which contains a 1001 rack in the Physics department and a ForeFront
AIS in the Engineering department, would be created under Root as container Bldg-B. The 1001 rack node would be a labeled Physics. The 3096RC blades installed in the ForeFront AIS would be shown inside a chassis container and would be labeled Engineering-1 through Engineering-8.
Note The chassis container is a type of container that is only used with Fore-
Front managed nodes (see section “The Chassis” on page 56).
Introduction
ForeSight 6100 EMS User Guide 1 • ForeSight 6100 EMS overview

Compatibility

The Patton ForeSight 6100 EMS can manage up to 200 SNMP-compliant Patton Electronics elements (also called nodes) that support ForeSight Management Interface Specification (FMIS) standards. These products currently include:
6511RC—ForeFront AIS Matrix Switch with STM-1/OC-3 trunk interface
3125RC—ForeFront AIS Remote Access Server Blade provides 96 or 120 ports for dial-up access
3120—Remote access server (RAS) provides 30, 60, 96, or 120 ports for dial-up access
3096RC—ForeFront AIS Blade that offers G.SHDSL and T1/E1 WAN ports
3095—Digital Access and Cross-Connect System (DACS) provides 16 mDSL ports at rates up to
2.3 Mbps and T1/E1 WAN ports
2616RC—ForeFront AIS E1/T1 DACS
1001MC—SNMP/HTTP Netlink Management Module for Model 1001 rack rack system

Minimum system requirements

An industry-standard PC is required which meets the following minimum specifications:
Pentium III, 500MHz CPU
128 Mbyte RAM
35 Mbytes of available disk space for software installation
Ethernet NIC card
CD-ROM drive
The following operating systems are supported:
Windows 98
Windows NT
Windows 2000
Windows XP
Java 1.4.2 (provided with the ForeSight 6100 EMS)
Compatibility 11
1 • ForeSight 6100 EMS overview ForeSight 6100 EMS User Guide
12 Minimum system requirements

Chapter 2 ForeSight 6100 EMS installation

Chapter contents
Installation instructions .........................................................................................................................................14
Registration ...........................................................................................................................................................15
13
2 • ForeSight 6100 EMS installation ForeSight 6100 EMS User Guide

Installation instructions

Do the following to install the ForeSight 6100 EMS.
1. Insert the CD into your CD drive
2. The ForeSight 6100 start menu automatically appears (see figure 3).
Figure 3. Introduction window
3. Click the Next button. Continue installing the application by following the displayed instructions.
4. When the installer finishes installing the ForeSight 6100, go to section “Registration” on page 15 in this
guide for instructions on registering your ForeSight 6100 with Patton Electronics Sales.
14 Installation instructions
ForeSight 6100 EMS User Guide 2 • ForeSight 6100 EMS installation
Figure 4. ForeSight 6100 application icon

Registration

To register the ForeSight 6100 EMS, you must obtain a registration file from Patton Electronics Sales by call­ing +1 (301) 975-1000 or e-mailing sales@patton.com. The Sales Department is available Monday through Friday, from 8:00 A.M. to 5:00 P.M. EST (8:00 to 17:00 UTC-5).
You will need to provide following information to register your copy of the ForeSight 6100 EMS:
Your company’s name
Your name or the name of the registered user
IP address of the device onto which the ForeSight 6100 will be installed
MAC address of the device onto which the ForeSight 6100 will be installed
Operating system (Windows NT, Windows 2000, etc.)
The registration file will be sent to you via e-mail. When it arrives, save the file to a location where it can be easily found later.
Once you have the registration file, do the following to register the ForeSight 6100:
1. Click on the
run the application.
Start button, then Programs > ForeSight 6100 and select ForeSight 6100 (see figure 4) to
Registration 15
2 • ForeSight 6100 EMS installation ForeSight 6100 EMS User Guide
Figure 5. License File window
2. The first time the ForeSight applications runs, it will ask the user to specify the location of the registration
file (see figure 5). Click the
Browse button to find the registration file obtained from Patton Sales.
3. When registration finishes, you will be prompted to restart the ForeSight 6100 application. As the Fore-
Sight 6100 starts (or boots), a splash screen (see figure 6) displays information on operations the EMS is performing. The splash screen can either be hidden by clicking on it or it will automatically close 5 seconds after the ForeSight 6100 finishes booting.
Figure 6. Splash screen
Congratulations, your ForeSight 6100 EMS is ready for use! Go to chapter 3, “Getting started” on page 17 to begin using the 6100 EMS.
16 Registration

Chapter 3 Getting started

Chapter contents
Introduction..........................................................................................................................................................18
Creating containers and nodes...............................................................................................................................18
Adding a container ..........................................................................................................................................18
Adding a node (pollable device) ......................................................................................................................20
Configuring a node through the WWW or Telnet ................................................................................................22
Managing events....................................................................................................................................................22
17
3 • Getting started ForeSight 6100 EMS User Guide

Introduction

This chapter describes:
Creating containers and nodes on the ForeSight 6100 to represent your network
Configuring a node through the WWW or a Telnet client.
Managing events

Creating containers and nodes

The ForeSight 6100 uses a tree-oriented hierarchical display of nested containers that can be easily navigated to access different nodes. Nodes—which are SNMP-enabled devices on the network—are always created inside con­tainers. (Examples of nodes would be the Patton Model 3095 and 3096RC blades in a ForeFront AIS.).
Containers can be organized as desired, but the most common method is to group them by physical location (for instance, in a large network spanning a country, the hierarchical tree could be structured to represent a country, location, city, site, chassis, device, etc.). The same method can be used for smaller networks, such as, for example, if you were organizing containers based on the university network shown in figure 1 on page 8, you could group them by location as follows (see figure 2 on page 9):
Building A (Administration), which contains a Model 3095RC, would be created under Root as container
Bldg-A containing the Model 3095 node named Admin.
Note The Root container—parent for all other containers—is always
present and cannot be deleted.
Building B (Physics/Engineering), which contains a 1001 rack in the Physics department and a ForeFront
AIS in the Engineering department, would be created under Root as container Bldg-B. The 1001 rack node would be a labeled Physics. The 3096RC blades installed in the ForeFront AIS would be shown inside a chassis container and would be labeled Engineering-1 through Engineering-8 (the chassis container is a type of container that is only used with ForeFront nodes (see section “The Chassis” on page 56 for details).
Note After a node has been created, the container path for that node is per-
manent and can only be changed by deleting the node and recreating it in different containers. Therefore, for best results, take a few min­utes to work out the desired organization of containers and nodes on paper before creating nodes and containers in the ForeSight 6100.

Adding a container

You will need the following information before creating a container:
Parent container name (this is the container into which the new container will be added) (see section “Par-
ent Container” on page 42 for more information)
Display name (this is the name of the new container as it will appear on the ForeSight 6100 display) (see
section “Display Name” on page 42 for more information)
Container type (see section “Type” on page 42 for more information)
Optionally, if you will be providing an icon image, have the image ready in in JPEG or GIF format (see section
“Choose Icon” on page 42 for more information)
18 Introduction
ForeSight 6100 EMS User Guide 3 • Getting started
In the ForeSight 6100, do the following to add a container:
1. Click Edit > Add Container (see figure 7).
Figure 7. Edit > Add Container
2. Select a parent container (see figure 8)—the new container will be created under this container.
Note When the new container has been created, it will automatically be
added to the parent container list as a potential parent for future nodes and containers.
3. Enter a display name (see figure 8) (this is the name that the ForeSight 6100 displays to the user).
4. Choose a type (see figure 8).
– The Chassis type is used if it is representing a Patton ForeFront rack system. There is some further con-
figuration that is possible after it is added (see section “The Chassis” on page 56).
– The Container logically groups nodes and other containers. Container should always be selected as the
type unless it is representing a Patton ForeFront rack system (in which case the type would be Chassis).
Figure 8. Add Container window
5. Select a device icon (see figure 8 on page 19). If the option Colorize Icon is selected in the Event Manage-
ment tab of the preferences dialog then this option will be disabled. In which case, the ForeSight 6100 will automatically manage the icon.
Creating containers and nodes 19
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