For Quick
Start Installation
SmartNode 4940 Series
Multi-Port T1/E1/PRI
Enterprise VoIP Media Gateway
Getting Started Guide
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07MSN4940-GS, Rev. A
Revised: June 13, 2011
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The terms SmartNode and SmartWare are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their
respective owners.
Copyright © 2011, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SmartNode 4940, you may need to purchase additional licenses, hardware,
software, network connection, and/or service. Contact sales@patton.com or
+1 (301) 975-1000 for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix F, "End user license agreement" on page 57 or go to
www.patton.com.
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Summary Table of Contents
1 General information...................................................................................................................................... 13
2 Applications overview.................................................................................................................................... 20
3 SmartNode installation.................................................................................................................................. 22
4 Initial configuration ...................................................................................................................................... 27
5 Contacting Patton for assistance ................................................................................................................... 34
A Compliance information .............................................................................................................................. 37
B Specifications ................................................................................................................................................ 41
C Cabling ......................................................................................................................................................... 47
D Port pin-outs ................................................................................................................................................ 52
E SmartNode 4940 factory configuration ........................................................................................................ 55
F End user license agreement ........................................................................................................................... 57
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions........................................................................................................................................................... 10
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................12
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 13
SmartNode 4940 overview ....................................................................................................................................14
SN4940 model codes ......................................................................................................................................15
SN4941 model codes ......................................................................................................................................15
SmartNode 4940 rear panel...................................................................................................................................16
SmartNode 4940 front panel.................................................................................................................................18
2 Applications overview.................................................................................................................................... 20
Introduction..........................................................................................................................................................21
Application—Convert Legacy PBX to VoIP ..........................................................................................................21
3 SmartNode installation.................................................................................................................................. 22
Planning the installation ........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
Network Diagram ...........................................................................................................................................23
IP related information .....................................................................................................................................23
Software tools .................................................................................................................................................24
AC Power Mains .............................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway ............................................................................................................................................24
Placing the SmartNode ...................................................................................................................................24
Installing cables ...............................................................................................................................................24
Connecting the PRI ..................................................................................................................................25
Connecting the 10/100/1000Base-T Ethernet cable
Connecting the power supply ....................................................................................................................26
4 Initial configuration ...................................................................................................................................... 27
Introduction..........................................................................................................................................................28
Configuring the desired IP address ........................................................................................................................28
..................................................................................25
4
SmartNode 4940 Getting Started Guide Table of Contents
Factory-default IP settings ...............................................................................................................................28
Connecting the SmartNode to the network...........................................................................................................28
Loading the configuration (optional).....................................................................................................................29
Bootloader.............................................................................................................................................................30
Start Bootloader ..............................................................................................................................................30
Start-up with factory configuration .................................................................................................................31
Load a new application image (SmartWare) via TFTP ....................................................................................31
Load a new application image (SmartWare) via the serial link .........................................................................33
Additional information..........................................................................................................................................33
5 Contacting Patton for assistance ................................................................................................................... 34
Introduction..........................................................................................................................................................35
Contact information..............................................................................................................................................35
Patton support headquarters in the USA .........................................................................................................35
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................35
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................35
Warranty coverage ..........................................................................................................................................35
Out-of-warranty service .............................................................................................................................36
Returns for credit ......................................................................................................................................36
Return for credit policy .............................................................................................................................36
RMA numbers ................................................................................................................................................36
Shipping instructions ................................................................................................................................36
A Compliance information .............................................................................................................................. 37
Compliance ...........................................................................................................................................................38
EMC ...............................................................................................................................................................38
Safety ..............................................................................................................................................................38
PSTN Regulatory ............................................................................................................................................38
Radio and TV Interference ....................................................................................................................................38
FCC Part 68 (ACTA) Statement ...........................................................................................................................39
Industry Canada Notice ........................................................................................................................................39
CE Declaration of Conformity..............................................................................................................................40
Authorized European Representative.....................................................................................................................40
B Specifications ................................................................................................................................................ 41
Voice connectivity .................................................................................................................................................42
Data connectivity ..................................................................................................................................................42
Voice processing (signalling dependent) ................................................................................................................42
Fax and modem support........................................................................................................................................42
Voice signalling ...............................................................................................................................
......................43
Voice routing—session router................................................................................................................................43
IP services..............................................................................................................................................................43
Management .........................................................................................................................................................44
System...................................................................................................................................................................44
Physical .................................................................................................................................................................44
Identification of the SmartNode devices via SNMP...............................................................................................45
5
SmartNode 4940 Getting Started Guide Table of Contents
C Cabling ......................................................................................................................................................... 47
Introduction..........................................................................................................................................................48
Console .................................................................................................................................................................48
Ethernet ................................................................................................................................................................49
E1 PRI ..................................................................................................................................................................50
T1 PRI ..................................................................................................................................................................51
D Port pin-outs ................................................................................................................................................ 52
Introduction..........................................................................................................................................................53
Console port..........................................................................................................................................................53
Ethernet ................................................................................................................................................................53
PRI port ................................................................................................................................................................54
E SmartNode 4940 factory configuration ........................................................................................................ 55
Introduction..........................................................................................................................................................56
F End user license agreement ........................................................................................................................... 57
End User License Agreement.................................................................................................................................58
1. Definitions ..................................................................................................................................................58
2. Title ............................................................................................................................................................58
3. Term ...........................................................................................................................................................58
4. Grant of License ..........................................................................................................................................58
5. Warranty ....................................................................................................................................................58
6. Termination ................................................................................................................................................59
7. Other licenses .............................................................................................................................................59
6
List of Figures
1 SmartNode 4940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 SN4940 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SmartNode 4940 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Internet telephony IAD application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5 Power connector location on rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
8 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9 Typical Ethernet straight-through cable diagram for 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
10 Connecting an E1 PRI port to an NT1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
11 E1 PRI port crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
12 Connecting a T1 PRI port to an NT device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
13 T1 PRI crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
14 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
7
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 SmartNode 4940 PRI Ports and Voice Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 SN4940 Front and Rear panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
7 SmartNode Models and their Unique sysObjectID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8 RJ45 socket 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9 RJ45 socket 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
10 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
8
About this guide
This guide describes the SmartNode 4940 hardware, installation and basic configuration. For detailed software
configuration information refer to the SmartWare Software Configuration Guide and the available Configura-
tion Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 13 provides information about router features and capabilities
• Chapter 2 on page 20 contains an overview describing router operation and applications
• Chapter 3 on page 22 provides hardware installation procedures
• Chapter 4 on page 27 provides quick-start procedures for configuring the SmartNode router
• Chapter 5 on page 34 contains information on contacting Patton technical support for assistance
• Appendix A on page 37 contains compliance information for the router
• Appendix B on page 41 contains specifications for the routers
• Appendix C on page 47 provides cable recommendations
• Appendix D on page 52 describes the router’s ports and pin-outs
• Appendix E on page 55 lists the factory configuration settings for SmartNode 4940
• Appendix F on page 57 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 4940
For best results, read the contents of this guide before you install the router.
9
SmartNode 4940 Getting Started Guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
IMPORTANT
CAUTION
CAUTION
WARNING
WARNING
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
10
SmartNode 4940 Getting Started Guide
Safety when working with electricity
•
Do not open the device when the power cord is connected. For systems
without a power switch and without an external power adapter, line volt-
WARNING
ages are present within the device when the power cord is connected.
•
For devices with an external power adapter, the power adapter shall be a
listed Limited Power Source The mains outlet that is utilized to power the
device shall be within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compliance with local regulatory requirements.
•
For AC powered devices, ensure that the power cable used meets all applicable standards for the country in which it is to be installed.
•
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or
socket) must have an earth ground.
•
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
•
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN
relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1,
ISDN, Voice, etc. These are known as “hazardous network voltages” and
to avoid electric shock use caution when working near these ports. When
disconnecting cables for these ports, detach the far end connection first.
•
Do not work on the device or connect or disconnect cables during periods of
lightning activity
WARNING
This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
11
SmartNode 4940 Getting Started Guide
Always follow ESD prevention procedures when removing and
replacing cards.
CAUTION
Wear an ESD-preventive wrist strap, ensuring that it makes good
skin contact. Connect the clip to an unpainted surface of the
chassis frame to safely channel unwanted ESD voltages
to ground.
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
Italicized Futura type Variables for which you supply values are in italic font
Futura type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
screen
node The leading IP address or nodename of a SmartNode is substituted with node in
SN The leading SN on a command line represents the nodename of the SmartNode
# An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
in boldface italic font.
<C>, and so on.
by vertical bars ( | )
Terminal sessions and information the system displays are in
boldface italic font.
screen font
.
12
Chapter 1 General information
Chapter contents
SmartNode 4940 overview ....................................................................................................................................14
SN4940 model codes ......................................................................................................................................15
SN4941 model codes ......................................................................................................................................15
SmartNode 4940 rear panel...................................................................................................................................16
SmartNode 4940 front panel.................................................................................................................................18
13
SmartNode 4940 Getting Started Guide 1 • General information
SmartNode 4940 overview
As enterprises move toward unified communications, the SmartNode™ 4940 Enterprise VoIP Media Gateway (see figure 1) provides a smooth transition by either IP-enabling traditional PBX systems for SIP trunking
over existing Internet connection, adding PSTN-breakout for number portability, or enabling PSTN access for
IP PBX and unified communications systems. Preserve investment in legacy phone equipment while taking the
next step toward unified communications with Patton’s proven SmartNode™ VoIP solutions. .
Figure 1. SmartNode 4940
The SmartNode 4940 performs the following major functions:
• Up to 120 VoIP Calls—With four T1/E1/PRI ports and one Gigabit Ethernet port.
• Proven Interoperability—Interoperable with all the major-brand softswitches and IP-PBXs.
• Comprehensive Signaling Protocol Support—Supports SIP, H.323, ISDN, and T1/E1 telephony—plus
T.38 and SuperG3 FAX—over TDM/PSTN and IP/Ethernet services simultaneously.
• Transparent Telephony Features—Complex number manipulation and mapping for seamless integration
with existing infrastructures, CLIP, CLIR, hold, transfer and much more.
• High Precision Clock—Delivers DECT PBX interoperability with reliable fax performance.
SmartNode 4940 overview 14
SmartNode 4940 Getting Started Guide 1 • General information
SN4940 model codes
The SmartNode 4940 series consists of several models. They differ in the number of PRI ports and voice channels supported. All models come equipped with one 10/100/1000Base-T Ethernet port. The SmartNode 4940
PRI ports and voice channels are listed in table 2.
Table 2. SmartNode 4940 PRI Ports and Voice Channels
Model PRI Ports Voice Channels
SN4940/1E24V/EUI 1 24
SN4940/1E30V/EUI 1 30
SN4940/4E24V/EUI 4 24
SN4940/4E30V/EUI 4 30
SN4940/4E48V/EUI 4 48
SN4940/4E60V/EUI 4 60
SN4940/4E96V/EUI 4 96
SN4940/4E120V/EUI 4 120
SN4941 model codes
The high precision SmartNode 4941 models have a Stratum III clock. The Stratum III clock provides a clock
source of < 5 ppm. For PBXs that used to rely on PSTN for accurate clock source, the SmartNode 4941 can
provide a PSTN-equivalent high precision clock. The popular DECT PBX needs such high precision clocks.
Note
For high precision clock models, replace SN4940 with SN4941 in
the model code.
SmartNode 4940 overview 15
SmartNode 4940 Getting Started Guide 1 • General information
SmartNode 4940 rear panel
The SmartNode 4940 rear panel ports are described in table 3.
0
/3
0
/
2
0
/
1
T
0
1
/0
/
E
1
E
T
H
0
/
1
C
o
n
s
Reset
o
le
R
S
2
3
2
Power
SN4940/1E30V
0/0
T1/E1
T1/E1
PRI port 0/0
0/00/10/20/3
T1/E1
T1/E1
PRI ports 0/3–0/0
ETH 0/0
10/100/1000Base-T port
Figure 2. SN4940 rear panel
ConsoleETH 0/0
Reset
RS-232
SN4940/4E120V
ConsoleETH 0/0
Reset
RS-232
Console
RS-232 port
RESET
button
SmartNode 4940 rear panel 16
SmartNode 4940 Getting Started Guide 1 • General information
Table 3. Rear panel ports
Port Description
ETH 0/0
PRI 0/0 RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/1 RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/2 RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
PRI 0/3 RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meet-
Console
DC power input
Reset
Auto-MDX Gigabit-Ethernet port, RJ-45 (see
WAN device (for example, a cable modem, DSL modem, or fiber modem). Note:
Only full duplex modes are supported.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
ing all requirements of ITU-T recommendations for G.703. Use a shielded E1 or T1
interface cable for 120 Ohm balanced connections to connect the SmartNode with
an NT or ET, e.g. a PBX or LE.
Used for service and maintenance, the Console port (see
connector, connects the product to a serial terminal such as a PC or ASCII terminal
(also called a dumb terminal).
Electricity supply socket. (see
The reset button (see
•
Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the Reset button to restart the unit with the current startup configuration.
•
Restart the unit with factory default configuration—Press the Reset button for
5 seconds until the Power LED (see
the unit with factory default configuration.
•
Restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Starting with the unit powered off, press and hold the Reset button as
you apply power to the unit. Release the Reset button when the Power LED starts
blinking so the unit will enter bootloader mode.
figure 2
figure 2
) has three functions:
).
figure 3
figure 2
), connects the unit to an Ethernet
figure 2
on page 18) starts blinking to restart
), an RS-232 RJ-45
SmartNode 4940 rear panel 17
SmartNode 4940 Getting Started Guide 1 • General information
SmartNode 4940 front panel
Figure 3 shows SmartNode 4940 front panel LEDs, the LED definitions are listed in table 4.
rt 0
o
P
1
/E
1
1
T
rt
o
P
1
/E
1
T
rt 2
o
P
1
/E
1
T
t 3
r
o
P
1
/E
1
T
M
u
l
t
i
P
o
r
t
T
1
/
E
1
/
P
R
I
V
o
I
P
SmartNode 4940
E
n
te
r
p
r
i
s
e
V
o
I
P
M
e
d
ia
G
a
t
e
w
a
y
SN4940/1E30V
Multi-Port T1/E1/PRI VoIP Enterprise VoIP Media Gateway
Power
SmartNode 4940
Activity
VoIP
Ethernet 0/0
Link
Ethernet 0/0
100
T1/E1 Port 0
Ethernet 0/0
1000
Ethernet 0/0
Activity
T1/E1 Port 1
T1/E1 Port 2
T1/E1 Port 3
T1/E1 Port 0
T1/E1 Port 0
T1/E1 Port 3
T1/E1 Port 1 T1/E1 Port 2
Figure 3. SmartNode 4940 front panel
SN4940/4E120V
Multi-Port T1/E1/PRI VoIP Enterprise VoIP Media Gateway
SmartNode 4940
SmartNode 4940 front panel 18
SmartNode 4940 Getting Started Guide 1 • General information
Table 4. SN4940 Front and Rear panel LEDs
LED Description
Note If an error occurs, all LEDs will flash once per second.
Power When lit, indicates power is applied.
Run When lit, the unit is in normal operation. Flashes once per second during
boot (startup).
VoIP Link
Ethernet Link
Ethernet Speed
10/100
Ethernet Speed
1000
Ethernet Activity
PRI Link/Status
•
On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,
in the case of direct routing, has at least one active VoIP connection.
•
Off indicates the unit is not configured or registered, or has no active directrouted VoIP connection.
•
Flashing green indicates that the unit is attempting to register or has failed
to register.
•
On when the Ethernet connection on the corresponding port has a
link indication.
When the Ethernet Link LED is on, then:
•
On when the Ethernet is connected to a 100Mb network.
•
Off when the Ethernet is connected to a 10Mb network.
•
On when the Ethernet is connected to a 1000Mb network.
•
Flashes when data is received or transmitted at the corresponding Ethernet port.
•
On = in frame, no errors
•
Flash = Error
•
Fast Flash = Signal detected but no frame synchronization or aquisition is in
process
•
Slow Flash = Framing synchronized, Signaling not established
SmartNode 4940 front panel 19
Chapter 2 Applications overview
Chapter contents
Introduction..........................................................................................................................................................21
Application—Convert Legacy PBX to VoIP ..........................................................................................................21
20
SmartNode 4940 Getting Started Guide 2 • Applications overview
Introduction
Patton’s SmartNode Enterprise VoIP Media Gateways deliver the features you need for advanced multiservice
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical
applications for which this SmartNode is uniquely suited.
Note
Detailed configuration information for the applications can be found on the
CD-ROM that was included with your SmartNode device or online from
the Patton webserver at www.patton.com.
Application—Convert Legacy PBX to VoIP
The SmartNode 4940 Series can be used to make and receive calls to and from the public ISDN network and
Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure 4). Using individually configurable routing tables, an outbound call can be directed to the local PSTN connection or to an Internet telephony service provider (ISTP). Inbound calls from the Internet and the PSTN can ring the same phone.
Figure 4. Internet telephony IAD application
For an installation where there are existing routers and access modems, the SN4940 is a cost-effective solution
to bring SIP-trunking service to a traditional PBX. .
Introduction 21
Chapter 3 SmartNode installation
Chapter contents
Planning the installation ........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
Network Diagram ...........................................................................................................................................23
IP related information .....................................................................................................................................23
Software tools .................................................................................................................................................24
AC Power Mains .............................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway ............................................................................................................................................24
Placing the SmartNode ...................................................................................................................................24
Installing cables ...............................................................................................................................................24
Connecting the PRI ..................................................................................................................................25
Connecting the 10/100/1000Base-T Ethernet cable ..................................................................................25
Connecting the power supply ....................................................................................................................26
22
SmartNode 4940 Getting Started Guide 3 • SmartNode installation
Planning the installation
Before installing the gateway router device, the following tasks should be completed:
• Create a network diagram (see section “Network information” on page 23)
• Gather IP related information (see section “IP related information” on page 23 for more information)
• Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on
page 24)
• Verify power source reliability (see section “Power source” on page 26).
After you have finished preparing for gateway router installation, go to section “Installing the gateway” on
page 24 to install the device.
Site log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in table 5.
Table 5. Sample site log entries
Entry Description
Installation Make a copy of the installation checklist and insert it into the site log
Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history
Configuration changes Record all changes and the reasons for them
Maintenance Schedules, requirements, and procedures performed
Comments Notes, and problems
Software Changes and updates to SmartWare software
Network information
Network connection considerations that you should take into account for planning are provided for several
types of network interfaces are described in the following sections.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and
telephony components.
IP related information
Before you can set up the basic IP connectivity for your SmartNode 4940 you should have the following information:
• IP addresses used for Ethernet port
• Subnet mask used for Ethernet port
Planning the installation 23
SmartNode 4940 Getting Started Guide 3 • SmartNode installation
• IP addresses of central H.323 gatekeeper (if used)
• IP addresses and/or URL of SIP servers or Internet telephony services (if used)
• Login and password for SIP or H.323 based telephony services
• IP addresses of central TFTP server used for configuration upload and download (optional)
Software tools
You will need a PC (or equivalent) with Windows Telnet or a program such as Tera Term Pro Web (included
on the SmartNode CD-ROM) to configure the software on your SmartNode router.
AC Power Mains
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Patton recommends that you include an
uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the
power fails. Refer to “Connecting the power supply” on page 26.
Location and mounting requirements
The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy
access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you
should consider the need to access the unit for future upgrades and maintenance.
Note
Under the rack mount option, the chassis can be equipped with rack mount
ears that allow for use in a 19” rack.
Installing the gateway
SmartNode hardware installation consists of the following:
• Placing the device at the desired installation location (see section “Placing the SmartNode” on page 24)
• Connecting the interface and power cables (see section “Installing cables”)
When you finish installing the SmartNode, go to chapter 4, “Initial configuration” on page 27.
Placing the SmartNode
Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should
be installed in a dry environment with sufficient space to allow air circulation for cooling.
Note
Installing cables
For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,
and rear of the unit.
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
WARNING
Installing the gateway 24
SmartNode 4940 Getting Started Guide 3 • SmartNode installation
Connect the cables in the following order:
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
1. Connect the T1/E1 cables to the PRI T1/E1 ports (see Appendix C on page 47 and Appendix D on
page 52).
2. Connect the 10/100/1000Base-T Ethernet (see section “Connecting the 10/100/1000Base-T Ethernet
cable” on page 25)
3. Connect the power mains cable (see section “Connecting the power supply” on page 26)
Connecting the PRI
The SmartNode comes with one or four PRI ports. These ports are usually connected to a PBX or switch (local
exchange (LE) ). Each PRI T1/E1 port is a RJ-48C receptacle. In most cases, a straight-through RJ-45 can be used
to connect the PRI. Each port can be configured as NT (clock master) or TE (clock slave).
For details on the PRI port pin-out and ISDN cables, refer to Appendix C, “Cabling” on page 43 and Appendix D, “port pin-outs” on page 47.
Connecting the 10/100/1000Base-T Ethernet cable
The SmartNode 4940 has automatic MDX (auto-crossover) detection and configuration on the Ethernet port.
The port can be connected to a host or hub/switch with a straight-through or cross-over wired cable. Connect
the LAN network to ETH 0/0.
Note
The SmartNode Ethernet port operates in Full Duplex mode only. Do not
connect to Half Duplex ports. For best results, use auto-negotiation. Auto
negotiation is mandatory when using 1000BaseT (Gigabit) Ethernet.
For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 47 and Appendix
D, “Port pin-outs” on page 52.
Installing the gateway 25
SmartNode 4940 Getting Started Guide 3 • SmartNode installation
Connecting the power supply
•
Do not connect power to the AC Mains at this time.
•
The external power adapter shall be a listed Limited Power
CAUTIONWARNING
Source.
•
The 4940 external power supply automatically adjusts to
accept an input voltage from 100 to 240 VAC (50/60 Hz).
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
1. Insert the barrel type connector end of the AC power cord into the external power supply connector (see
figure 5).
2. Insert the female end of the power cord into the internal power supply connector.
–
+
12V, 1.25A
Power
0
1
2
T1/E1
3
T1/E1
Ports 0-3
ETH 0
10/100/1000Base-T port
RESET
button
ETH
0
t
e
s
Console
e
R
RS-232
Console
RS-232 port
Figure 5. Power connector location on rear panel
3. Verify that the AC power cord included with your router is compatible with local standards. If it is not,
refer to chapter 5, “Contacting Patton for assistance” on page 32 to find out how to replace it with a compatible power cord.
4. Connect the male end of the power cord to an appropriate power outlet.
5. Verify that the green Power LED is lit (see figure 5).
Installing the gateway 26
Chapter 4 Initial configuration
Chapter contents
Introduction..........................................................................................................................................................28
Configuring the desired IP address ........................................................................................................................28
Factory-default IP settings ...............................................................................................................................28
Connecting the SmartNode to the network...........................................................................................................28
Loading the configuration (optional).....................................................................................................................29
Bootloader.............................................................................................................................................................30
Start Bootloader ..............................................................................................................................................30
Start-up with factory configuration .................................................................................................................31
Load a new application image (SmartWare) via TFTP ....................................................................................31
Load a new application image (SmartWare) via the serial link .........................................................................33
Additional information..........................................................................................................................................33
27
SmartNode 4940 Getting Started Guide 4 • Initial configuration
Introduction
This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.
Setting up a new SmartNode consists of the following main steps:
Note
If you haven’t already installed the SmartNode, refer to chapter 3,
“SmartNode installation” on page 22.
• Configuring the desired IP address
• Connecting the SmartNode to the network
• Loading the configuration (optional)
Note
The SmartNode CD-ROM contains a collection of third party software
tools (including TFTP servers and Telnet utilities) to help you configure,
operate and monitor the SmartNode device.
Configuring the desired IP address
Factory-default IP settings
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 6.
The Ethernet 0/0 port uses the DHCP client to automatically assign the IP address and network mask.
Table 6. Factory default IP address and network mask configuration
IP Address Network Mask
Ethernet 0 (ETH 0/0) DHCP DHCP
Connecting the SmartNode to the network
The SmartNode 4940 Series is equipped with an Auto-MDX Ethernet port, so you can use straight-through or
crossover cables for host or hub/switch connections (see figure 6).
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
Introduction 28
mechanical serviceability.
SmartNode 4940 Getting Started Guide 4 • Initial configuration
0/3
0/2
0/1
T1/E1
0/0
ETH
0/1
Console
LAN
LAN (ETH 0/0)
Reset
RS-232
Figure 6. Connecting the SmartNode to the network
You can check the connection with the ping command from the SmartNode to another host on the network.
172.16.1.99(if-ip)[LAN]#ping <IP Address of the host>
Loading the configuration (optional)
Patton provides a collection of configuration templates on the CD-ROM that came with the SmartNode
device—and also on the support page at www.patton.com/voip—one of which may be similar enough to your
application that you can use it to speed up configuring the SmartNode. Simply download the configuration
note that matches your application to your PC. Adapt the configuration as described in the configuration note
to your network (remember to modify the IP address) and copy the modified configuration to a TFTP server.
The SmartNode can now load its configuration from this server.
Note
Note
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration
named SN.cfg in the root directory of the TFTP server.
172.16.1.99(if-ip)[WAN]#copy tftp://172.16.1.11/SN.cfg startup-config
Download...100%
172.16.1.99(if-ip)[WAN]#
Patton regularly adds new configuration templates to the collection at
www.patton.com/voip, so if you do not see your application on the CD-
ROM, it may have been added to the website.
If your application is unique and not covered by any of Patton’s configuration templates, you can manually configure the SmartNode instead of loading a configuration file template. In that case, refer to the SmartNode Series
SmartWare Software Configuration Guide for information on configuring the
SmartNode device.
Loading the configuration (optional) 29
SmartNode 4940 Getting Started Guide 4 • Initial configuration
After the SmartNode has been rebooted the new startup configuration will be activated.
When you issue the reload command, the SmartNode will ask
if you want to copy the running configuration to the startup configuration. Since you just downloaded a configuration file to the
IMPORTANT
startup configuration you must answer this question with NO.
Otherwise, the downloaded configuration will be overwritten
and lost!
172.16.1.99(if-ip)[WAN]#reload
Running configuration has been changed.
Do you want to copy the 'running-config' to the 'startup-config'?
Press 'yes' to store, 'no' to drop changes : no
Press 'yes' to restart, 'no' to cancel : yes
The system is going down
Bootloader
The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted
or corrupted application image downloads. It offers console access to the Bootloader and the capability for
downloading application images (e.g. SmartWare) via the serial link of the console.
Start Bootloader
To start the Bootloader, power on the SmartNode while pressing the reset button. Open a Telnet session to
the SmartNode via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the
SmartNode). The login display will appear. Using the credentials admin / patton , log in to the SmartNode.
The following prompt will be displayed:
RedBoot>
Type help to display an overview of the available commands.
Bootloader 30
SmartNode 4940 Getting Started Guide 4 • Initial configuration
Start-up with factory configuration
Step Command Purpose
1 RedBoot> fis load Copies the SmartWare application image from the
persistent memory (flash:) to the volatile memory
(RAM) from where it will be executed.
2 RedBoot> go -s factory-config Starts the SmartWare application telling it to use
‘factory-config’ as startup configuration.
You can also start-up with any other configuration
available in the persistent memory (nvram:) by providing its name instead of ‘factory-config’.
Load a new application image (SmartWare) via TFTP
The following procedure downloads the application image (SmartWare) for the mainboard. See the note below
on how to download the respective CLI description file.
Step Command Purpose
1
optional
2
optional
3
optional
4 RedBoot> load -r -v -h host -b
5 RedBoot> fis delete -n 1 Deletes the first application image.
6 RedBoot> fis create Stores the downloaded application image to
7 RedBoot> fis list -l Checks whether the image has been success-
RedBoot> ip_address - l
local_ip_address [/mask_len]
RedBoot> ip_address -g gateway Sets the IP address of the default gateway.
RedBoot> ping -h tftp-server_ip_address Tests the connectivity to the TFTP server.
base_address file_name
Sets the IP address and subnet mask of the
Ethernet interface 0/0 which shall be used to
receive the new application image.
mask_len is the length of the network address
(or the number of 1’s within the subnet mask).
See Note below.
Downloads an application image into the volatile memory (RAM) from where the SmartNode
could directly execute it.
host: IP address of the TFTP server
base_address: memory location where to store
the application image. Use the default address
0x1800100
file_name: path and name of the file on the
TFTP server. Note: use the image file that contains the whole application, not the image
parts.
Reply with ‘y’ to the confirmation request.
the permanent memory (flash:).
Reply with ‘y’ to the confirmation request.
fully stored, whether it is the desired Release
and Build, and whether it is valid.
Bootloader 31
SmartNode 4940 Getting Started Guide 4 • Initial configuration
Step Command Purpose
8 RedBoot> go Starts the application image that was down-
loaded into the volatile memory (RAM).
Note
With the Bootloader, only the Ethernet interface 0/0 is available. The Bootloader applies the IP address, subnet mask, and default gateway that were last
configured by the Bootloader itself or by another application (e.g. SmartWare). If an application configured the Ethernet interface 0/0 to use DHCP,
the Bootloader will also use DHCP to learn the interface configuration. It
can receive and apply the IP address, subnet mask, default gateway, and
default (TFTP) server (transmitted as basic DHCP information ‘Next server
IP address’).
Note
This procedure does not download the respective CLI description file.
Download it after starting up SmartWare with the following command:
copy tftp://<tftp_server_address>/<server path>/b1 flash:
Example: Downloading and storing a new application image (SmartWare)
RedBoot> ip -l 172.16.40.98/19
RedBoot> ip -g 172.16.32.1
RedBoot> ping -h 172.16.32.100
Network PING - from 172.16.40.98 to 172.16.32.100
..........PING - received 10 of 10 expected
RedBoot> load -r -v -h 172.16.32.100 -b 0x1800100 /Sn4xxx/image.bin
Using default protocol (TFTP)
Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100
RedBoot> fis delete -n 1
Delete image 1 - continue (y/n)? y
... Erase from 0x60030000-0x601cc974: ..........................
RedBoot> fis create
Use address 0x01800100, size 1684402 ? - continue (y/n)? y
... Erase from 0x60030000-0x601cb3ba: ..........................
... Program from 0x00011eec-0x00011ef4 at 0x60030000: .
... Program from 0x01800100-0x0199b4b2 at 0x60030008: ..........................
... Program from 0x00011eec-0x00011ef4 at 0x60030000: .
Image successfully written to flash
RedBoot> fis list -l
Id Address Length State Description
Entry Load Addr Version
-------------------------------------------------------------------1 0x60030000 1693438 valid SmartWare R5.T BUILD28015
0x01800100 0x01800100 V5.T
RedBoot> go
Starting 'SmartWare R5.T BUILD28015' at 0x01800100 via 0x01800100
Bootloader 32
SmartNode 4940 Getting Started Guide 4 • Initial configuration
Load a new application image (SmartWare) via the serial link
The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the
serial link of the console. Do the following to initiate the download:
Step Command Purpose
1 RedBoot> load -r -v -m {
xmodem | ymodem } -b
base_address
5 RedBoot> fis delete -n 1 Deletes the first application image.
6 RedBoot> fis create Stores the downloaded application image to the permanent
7 RedBoot> fis list -l Checks whether the image has been successfully stored,
8 RedBoot> go Starts the application image that was downloaded to the vola-
Downloads an application image into the volatile memory
(RAM) from where the SmartNode could directly execute it.
‘xmodem’ or ‘ymodem’: Specify the protocol to be used, XModem or Y-Modem
base_address: memory location where to store the application
image. Use the default address 0x1800100
Execute the above RedBoot command first, then start the transfer from the terminal program with the command ‘Send file via
X-Modem’ (or similar).
Reply with ‘y’ to the confirmation request.
memory (flash:).
Reply with ‘y’ to the confirmation request.
whether it is the desired Release and Build, and whether it is
valid.
tile memory (RAM).
Note
This type of download takes about 25 minutes since it uses a serial link at
only 9600 bps.
Additional information
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,
refer to the SmartNode Series SmartWare Software Configuration Guide on the CD-ROM.
Additional information 33
Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................36
Contact information..............................................................................................................................................36
Patton support headquarters in the USA .........................................................................................................36
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................36
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................36
Warranty coverage ..........................................................................................................................................36
Out-of-warranty service .............................................................................................................................37
Returns for credit ......................................................................................................................................37
Return for credit policy .............................................................................................................................37
RMA numbers ................................................................................................................................................37
Shipping instructions ................................................................................................................................37
34
SmartNode 4940 Getting Started Guide 5 • Contacting Patton for assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Patton support headquarters in the USA
• Online support: available at www.patton.com
• E-mail support: e-mail sent to support@patton.com will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Fax: +1 (253) 663-5693
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
• Online support: available at www.patton-inalp.com
• E-mail support: e-mail sent to support@patton-inalp.com will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55
• Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
Note
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
If you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more convenient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
Introduction 35
SmartNode 4940 Getting Started Guide 5 • Contacting Patton for assistance
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs) 36
Appendix A Compliance information
Chapter contents
Compliance ...........................................................................................................................................................39
EMC ...............................................................................................................................................................39
Safety ..............................................................................................................................................................39
PSTN Regulatory ............................................................................................................................................39
Radio and TV Interference ....................................................................................................................................39
FCC Part 68 (ACTA) Statement ...........................................................................................................................40
Industry Canada Notice ........................................................................................................................................40
CE Declaration of Conformity..............................................................................................................................41
Authorized European Representative.....................................................................................................................41
37
SmartNode 4940 Getting Started Guide A • Compliance information
Compliance
EMC
• FCC Part 15, Class A
• EN55022, Class A
• EN55024
Safety
• UL 60950-1/CSA C22.2 N0. 60950-1
• IEC/EN60950-1
• AS/NZS 60950-1
PSTN Regulatory
• FCC Part 68
• CS-03
• TBR 4
• AS/ACIF S016
• AS/ACIF S038
• NZ ISDN Layer 3 Supplement
Radio and TV Interference
The SmartNode router generates and uses radio frequency energy, and if not installed and used properly-that
is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television
reception. The SmartNode router have been tested and found to comply with the limits for a Class A computing device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee
that interference will not occur in a particular installation. If the SmartNode router does cause interference to
radio or television reception, which can be determined by disconnecting the unit, the user is encouraged to try
to correct the interference by one or more of the following measures: moving the computing equipment away
from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment into a different
AC outlet (such that the computing equipment and receiver are on different branches).
Compliance 38
SmartNode 4940 Getting Started Guide A • Compliance information
FCC Part 68 (ACTA) Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains—among other information—a product identifier in the format
US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The method used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company.
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
Industry Canada Notice
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
This Declaration of Conformity means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to
the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above condition may not prevent degradation of service in
some situations. Repairs to some certified equipment should be made by an authorized maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone lines
and internal metallic water pipe system, are connected together. This protection may be particularly important
in rural areas.
FCC Part 68 (ACTA) Statement 39
SmartNode 4940 Getting Started Guide A • Compliance information
CE Declaration of Conformity
This equipment conforms to the requirements of Council Directive 1999/5/EC on the approximation of the
laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity.
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the
above directive is indicated by CE sign on the device.
The signed Declaration of Conformity can be downloaded at www.patton.com/certifications.
Authorized European Representative
D R M Green
European Compliance Services Limited.
Oakdene House, Oak Road
Watchfield,
Swindon, Wilts SN6 8TD, UK
CE Declaration of Conformity 40
Appendix B Specifications
Chapter contents
Voice connectivity .................................................................................................................................................43
Data connectivity ..................................................................................................................................................43
Voice processing (signalling dependent) ................................................................................................................43
Fax and modem support........................................................................................................................................43
Voice signalling .....................................................................................................................................................44
Voice routing—session router................................................................................................................................44
IP services..............................................................................................................................................................44
Management .........................................................................................................................................................45
System...................................................................................................................................................................45
Physical .................................................................................................................................................................45
Identification of the SmartNode devices via SNMP...............................................................................................46
41
SmartNode 4940 Getting Started Guide B • Specifications
Note
Refer to the software feature matrix for the most up-to-date specifications.
Voice connectivity
1 or 4 PRI T1/E1 ports on RJ48C connectors
Net/User configurable per port
Each port can be slave or master clock
Each port can be used to synchronize to an external clock master
Failover relay between ports 0/0 and 0/1 for specific models
Data connectivity
One 10/100/1000Base-Tx Gigabit Ethernet port
All ports full duplex, autosensing, auto-MDX
Voice processing (signalling dependent)
Four or eight full-duplex channels with Voice CODECS:
• G.711 A-Law/ -Law (64 kbps)
• G.726 (ADPCM 16, 24, 32, 40 kbps)
• G.723.1 (5.3 or 6.3 kbps)
• G.729ab (8 kbps)
• Transparent ISDN data
G.168 echo cancellation (128 ms)
Up to 120 simultaneous voice or T.38 fax calls
DTMF detection and generation
Carrier tone detection and generation
Silence suppression and comfort noise
Adaptive and configurable dejitter buffer
Configurable tones (dial, ringing, busy)
Configurable transmit packet length
RTP/RTCP (RFC 1889)
Fax and modem support
Automatic fax and modem detection
Codec fallback for modem-bypass
T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k)
Voice connectivity 42
SmartNode 4940 Getting Started Guide B • Specifications
G.711 Fax-Bypass
Voice signalling
SIPv2
H.323v4
SIP call transfer, redirect
Overlap or en-bloc dialing
DTMF in-band, out-of-band
Configurable progress tones
Voice routing—session router
Local switching (hairpinning)
Least cost routing
Interface huntgroups
Call-Distribution groups
Number blocking
Call Routing Criteria:
• Interface
• Calling/called party number
• Time of day, day of week, date
• ISDN bearer capability
• Various other information elements (IEs) of the ISDN setup
• Wildcard and regular expression matching
Regular expression number manipulation functions:
• Replace numbers
• Add/remove digits
• Pattern matching and replacement
IP services
DiffServe/ToS set per header bits
802.1p VLAN tagging
IPSEC AH & ESP Modes
Manual Key; IKE
AES/DES/3DES Encryption
Voice signalling 43
SmartNode 4940 Getting Started Guide B • Specifications
Management
Web-based GUI
Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully
documented
HTTP web management and firmware loading
TFTP configuration & firmware loading
SNMP v1 agent (MIB II and private MIB)
Built-in diagnostic tools (trace, debug)
Secure Auto-provisioning
System
CPU Motorola MPC8360 series operating at 266/400 MHz
Memory:
• 128 Mbytes RAM (DDR, 266MHz)
• 8 Mbytes Flash
Physical
Dimensions: 11.9W x 1.71H x 7.16D inch (302W x 44H x 182mm)
Weight: <21 oz. (<600g)
Power Consumption: < 16W
Operating temperature: 32–104°F (0–40°C)
Operating humidity: up to 90%, non condensing
Management 44
SmartNode 4940 Getting Started Guide B • Specifications
Identification of the SmartNode devices via SNMP
All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID)
numbers (see table 7).
Table 7. SmartNode Models and their Unique sysObjectID
SmartNode Model SysObjectID
SN4940/1E15V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.1
1.3.6.1.4.1.1768.100.4.16.1
SN4940/1E24V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.2
1.3.6.1.4.1.1768.100.4.16.2
SN4940/1E30V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.3
1.3.6.1.4.1.1768.100.4.16.3
SN4940/4E15V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.4
1.3.6.1.4.1.1768.100.4.16.4
SN4940/4E24V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.5
1.3.6.1.4.1.1768.100.4.16.5
SN4940/4E30V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.6
1.3.6.1.4.1.1768.100.4.16.6
SN4940/4E48V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.7
1.3.6.1.4.1.1768.100.4.16.7
SN4940/4E60V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.8
1.3.6.1.4.1.1768.100.4.16.8
SN4940/4E96V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.9
1.3.6.1.4.1.1768.100.4.16.9
SN4940/4E120V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.10
1.3.6.1.4.1.1768.100.4.16.10
SN4951/1E15V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.11
1.3.6.1.4.1.1768.100.4.16.11
SN4951/1E24V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.12
1.3.6.1.4.1.1768.100.4.16.12
SN4951/1E30V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.13
1.3.6.1.4.1.1768.100.4.16.13
SN4951/4E15V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.14
1.3.6.1.4.1.1768.100.4.16.14
SN4951/4E24V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.15
1.3.6.1.4.1.1768.100.4.16.15
SN4951/4E30V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.16
1.3.6.1.4.1.1768.100.4.16.16
SN4951/4E48V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.17
1.3.6.1.4.1.1768.100.4.16.17
SN4951/4E60V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.18
1.3.6.1.4.1.1768.100.4.16.18
SN4951/4E96V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.19
1.3.6.1.4.1.1768.100.4.16.19
Identification of the SmartNode devices via SNMP 45
SmartNode 4940 Getting Started Guide B • Specifications
T
Table 7. SmartNode Models and their Unique sysObjectID (Continued)
SmartNode Model SysObjectID
SN4941/4E120V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.20
1.3.6.1.4.1.1768.100.4.16.20
Note
The SysObjectIDs for the SN4940 G.SHDSL models are the same as the
corresponding non-G.SHDSL models listed above.
According to table 7, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a SmartNode 4940/1E15V/EUI device reads out a numeric OID of 1.3.6.1.4.1.1768.100.4.16.1, which represents a
SmartNode 4940/1E15V/EUI device. The mapping of the sysObjectID to each of the SmartNode model is
realized with the SmartNode product identification MIB.
The SNMP agent running in SmartWare is SNMP version 1
(SNMPv1) compliant. SNMP version 2 (SNMPv2) and SNMP
version 3 (SNMPv3) are not currently supported.
IMPORTAN
Identification of the SmartNode devices via SNMP 46
Appendix C Cabling
Chapter contents
Introduction..........................................................................................................................................................49
Console .................................................................................................................................................................49
Ethernet ................................................................................................................................................................50
E1 PRI ..................................................................................................................................................................51
T1 PRI ..................................................................................................................................................................52
47
SmartNode 4940 Getting Started Guide C • Cabling
Introduction
This section provides information on the cables used to connect the SmartNode and the interface cards to the
existing network infrastructure and to third party products.
Console
The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 7.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
0/3
0/2
0/1
T1/E
0/0
1
Note
ETH
0/1
Serial Terminal
Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with
each SmartNode 4940 Series device
Figure 7. Connecting a serial terminal
See section “Console port” on page 53 for console port pin-outs.
Console
Reset
RS
-232
Introduction 48
SmartNode 4940 Getting Started Guide C • Cabling
Ethernet
Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45
plugs. The Ethernet port on the SN4940 is Auto-MDX and uses any straight or crossover cable to connect to
hubs, switches, PCs or other devices.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
0/3
0/2
0/1
T1/E1
mechanical serviceability.
0/0
ETH
0/1
Console
Reset
R
S-232
Hub
Straight-through cable
RJ-45, male
1
2
3
6
RJ-45, male
1
2
3
6
Note: Other pins are not used.
Figure 8. Typical Ethernet straight-through cable diagram for 10/100Base-T
RJ-45, male
1
2
3
6
4
5
7
8
RJ-45, male
1
2
3
6
4
5
7
8
Figure 9. Typical Ethernet straight-through cable diagram for 1000Base-T
Ethernet 49
SmartNode 4940 Getting Started Guide C • Cabling
E1 PRI
The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices
vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect
the PRI with a PBX. A cross-over cable is required to connect to an NT device, as illustrated in figure 10 on
page 50.
Hazardous network voltages are present in the PRI cables. If you detach the
cable, detach the end away from the SmartNode or interface card first to avoid
possible electric shock. Network hazardous voltages may be present on the
WARNING
WARNING
device in the area of the PRI port, regardless of when power is turned OFF.
To prevent damage to the system, make certain you connect the
PRI cable to the PRI port only and not to any other RJ-45 socket.
0
/
3
RJ-48C, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
0
/
2
0
/
1
T
0
1
/
/
0
E
1
E
T
H
0
/
1
C
o
n
s
Reset
o
l
e
R
S
2
3
2
Cross-over cable
Figure 10. Connecting an E1 PRI port to an NT1
1
2
3
4
5
6
7
8
*N/C = No connection*
NT
1
2
3
4
5
6
7
8
RJ-48C, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
Figure 11. E1 PRI port crossover cable
E1 PRI 50
SmartNode 4940 Getting Started Guide C • Cabling
T1 PRI
The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices
vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect
the PRI with a PBX. A cross-over cable is required to connect to an NT device, as illustrated in figure 12 on
page 51.
Hazardous network voltages are present in the PRI cables. If you detach the
cable, detach the end away from the SmartNode or interface card first to avoid
possible electric shock. Network hazardous voltages may be present on the
WARNING
WARNING
device in the area of the PRI port, regardless of when power is turned OFF.
To prevent damage to the system, make certain you connect the
PRI cable to the PRI port only and not to any other RJ-45 socket.
0/3
RJ-45, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
0/2
0/1
T1
0/0
/E
1
E
TH 0/1
C
onsole
Reset
RS
-232
Cross-over cable
Figure 12. Connecting a T1 PRI port to an NT device
1
2
3
4
5
6
7
8
*N/C = No connection*
NT
1
2
3
4
5
6
7
8
RJ-45, male
RX Ring
RX Tip
RX Shield
TX Ring
TX Tip
TX Shield
N/C
N/C
Figure 13. T1 PRI crossover cable
T1 PRI 51
Appendix D Port pin-outs
Chapter contents
Introduction..........................................................................................................................................................53
Console port..........................................................................................................................................................53
Ethernet ................................................................................................................................................................53
PRI port ................................................................................................................................................................54
52
SmartNode 4940 Getting Started Guide D • Port pin-outs
Introduction
This section provides pin-out information for the ports of the SmartNode.
Console port
Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control
8–RTS (N/C)
7–CTS (N/C)
6–TD
5–RD
4–SG
3–DTR
2–CD (N/C)
1–DSR
12345678
Pins 1 & 3 are
connected together
Note
Ethernet
Note
Figure 14. EIA-561 (RJ-45 8-pin) port
N/C means no internal electrical connection.
Table 8. RJ45 socket 10/100Base-T
Pin Signal
1 TX+
2 TX3 RX+
6 RX-
Pins not listed are not used.
Introduction 53
SmartNode 4940 Getting Started Guide D • Port pin-outs
Table 9. RJ45 socket 1000Base-T
Pin Signal
1 TRD0+
2 TRD03 TRD1+
6 TRD14 TRD2+
5 TRD27 TRD3+
8 TRD3-
PRI port
Note
Table 10. RJ-45 socket
Pin USR
1 RX Ring
2 RX Tip
3 RX Shield
4 TX Ring
5 TX Tip
6 TX Shield
Pins not listed are not used.
PRI port 54
Appendix E SmartNode 4940 factory
configuration
Chapter contents
Introduction..........................................................................................................................................................56
55
SmartNode 4940 Getting Started Guide E • SmartNode 4940 factory configuration
Introduction
The factory configuration settings for SmartNode 4940 are as follows:
#----------------------------------------------------------------#
# #
# 4940 Series #
# Factory configuration file #
# #
#----------------------------------------------------------------#
sntp-client
sntp-client server primary 129.132.2.21 port 123 version 4
system
ic voice 0
low-bitrate-codec g729
context ip router
interface eth0
ipadress dhcp
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu
port ethernet 0 0
medium auto
encapsulation ip
bimd interface eth0 router
no shutdown
Introduction 56
Appendix F End user license agreement
Chapter contents
End User License Agreement.................................................................................................................................58
1. Definitions ..................................................................................................................................................58
2. Title ............................................................................................................................................................58
3. Term ...........................................................................................................................................................58
4. Grant of License ..........................................................................................................................................58
5. Warranty ....................................................................................................................................................58
6. Termination ................................................................................................................................................59
7. Other licenses .............................................................................................................................................59
57
SmartNode 4940 Getting Started Guide F • End user license agreement
End User License Agreement
By opening this package, operating the Designated Equipment or downloading the Program(s) electronically,
the End User agrees to the following conditions:
1. Definitions
A) Effective Date shall mean the earliest date of purchase or download of a product containing the Patton
Electronics Company Program(s) or the Program(s) themselves.
B) Program(s) shall mean all software, software documentation, source code, object code, or executable code.
C) End User shall mean the person or organization which has valid title to the Designated Equipment.
D) Designated Equipment shall mean the hardware on which the Program(s) have been designed and pro-
vided to operate by Patton Electronics Company.
2. Title
Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary
information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.
3. Term
The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by
End User or unless the license is terminated earlier as defined in section “6. Termination” on page 59.
4. Grant of License
A) During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,
non-assignable and non-exclusive license to the End User to use the Program(s) only with the Designated
Equipment at a site owned or leased by the End User.
B) The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-
ignated Equipment that was first purchased or used or its temporary or permanent replacement.
C) The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Program(s)
or having the same done by another party.
D) Should End User transfer title of the Designated Equipment to a third party after entering into this
license agreement, End User is obligated to inform the third party in writing that a separate End User
License Agreement from Patton Electronics Company is required to operate the Designated Equipment.
5. Warranty
The Program(s) are provided as is without warranty of any kind. Patton Electronics Company and its licensors
disclaim all warranties, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics Company or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the
use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential
or incidental damages, the above limitation may not apply to you.
End User License Agreement 58
SmartNode 4940 Getting Started Guide F • End user license agreement
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Government agrees that such Program(s) are commercial computer software or computer software documentation and
that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are
limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS
227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Software - Restricted
Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.
6. Termination
A) The End User may terminate this agreement by returning the Designated Equipment and destroying all
copies of the licensed Program(s).
B) Patton Electronics Company may terminate this Agreement should End User violate any of the provi-
sions of section “4. Grant of License” on page 58.
C) Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of
the licensed Program(s)
7. Other licenses
The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company
licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identified to the Programs includes:
• A routing license is included at no charge.
• MGCP capabilities will require the purchase of an additional license.
• The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL
license terms (http://www.gnu.org/licenses/lgpl.html).
• RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment
from Red Hat distributed to you pursuant to the eCos license terms (http://ecos.sourceware.org/license-
overview.html) and GNU General Public License (GPL) terms (http://www.gnu.org/copyleft/gpl.html).
Source code is available upon request.
End User License Agreement 59
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