Models that are equipped with telecom interfaces have been approved for connection to the public telecommunication network as listed
under PSTN regulatory compliance.
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Document Number: 13219U1-001 Rev. C
Part Number: 07MSN4830-GS
Revised: May 16, 2007
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
URL: www.patton.com
E-Mail: support@patton.com
Trademark Statement
The terms SmartWare and SmartView are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their
respective owners.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode product components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by
the use of this product. These damages include, but are not limited to, the following:
lost profits, lost savings and incidental or consequential damages arising from the use
of or inability to use this product. Patton Electronics specifically disclaims all other
warranties, expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
Summary Table of Contents
1 General information...................................................................................................................................... 15
4 Getting started with the SmartNode.............................................................................................................. 43
5 LEDs status and monitoring ......................................................................................................................... 52
6 Contacting Patton for assistance ................................................................................................................... 56
A Compliance information .............................................................................................................................. 59
B Specifications ................................................................................................................................................ 63
C Cabling ......................................................................................................................................................... 70
D Port pin-outs ................................................................................................................................................ 76
E SmartNode 4830 Series factory configuration .............................................................................................. 81
F Installation checklist .................................................................................................................................... 83
G Accessories .................................................................................................................................................... 85
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 8
List of Tables .................................................................................................................................................. 9
About this guide ........................................................................................................................................... 10
Safety when working with electricity ...............................................................................................................12
General observations .......................................................................................................................................13
Typographical conventions used in this document................................................................................................ 13
General conventions .......................................................................................................................................13
1 General information...................................................................................................................................... 15
SmartNode Model 4830 Series Overview ..............................................................................................................16
SmartNode 4830 Series Detailed Description .................................................................................................18
Applications for SmartNode 4830 Series ...............................................................................................................26
Multiservice carrier access over leased lines ......................................................................................................26
Converged enterprise network over leased line ................................................................................................27
Planning the installation........................................................................................................................................29
Site log ............................................................................................................................................................31
Network information ......................................................................................................................................31
IP related information .....................................................................................................................................31
Power source ...................................................................................................................................................32
Location and mounting requirements .............................................................................................................32
Installing the VoIP IAD ........................................................................................................................................32
Mounting the VoIP IAD ................................................................................................................................32
1. Configure IP address .........................................................................................................................................45
Power connection and default configuration ...................................................................................................45
Connect with the serial interface .....................................................................................................................45
Changing the IP address .................................................................................................................................46
2. Connect the SmartNode to the network............................................................................................................47
Start-up with factory configuration .................................................................................................................49
Load a new application image (SmartWare) via TFTP ....................................................................................49
Load a new application image (SmartWare) via the serial link .........................................................................51
5 LEDs status and monitoring ......................................................................................................................... 52
Status LEDs...........................................................................................................................................................53
6 Contacting Patton for assistance ................................................................................................................... 56
Out-of-warranty service .............................................................................................................................58
Returns for credit ......................................................................................................................................58
Return for credit policy .............................................................................................................................58
A Compliance information .............................................................................................................................. 59
Radio and TV Interference (FCC Part 15) ............................................................................................................60
FCC Part 68 (ACTA) Statement (FXO ports).......................................................................................................61
Industry Canada Notice (FXO ports) ....................................................................................................................61
6
SmartNode 4830 Getting Started Guide
CE Notice .............................................................................................................................................................62
Authorized European Representative .....................................................................................................................62
B Specifications ................................................................................................................................................ 63
PPP and Frame-Relay support...............................................................................................................................66
Fax and modem support........................................................................................................................................66
IP services..............................................................................................................................................................67
Operating temperature ....................................................................................................................................68
Weight and power dissipation ...............................................................................................................................68
Power supply .........................................................................................................................................................68
Identification of the SmartNode devices via SNMP...............................................................................................69
C Cabling ......................................................................................................................................................... 70
Serial console.........................................................................................................................................................71
Ethernet 10Base-T and 100Base-T........................................................................................................................72
Analog FXS ...........................................................................................................................................................73
Analog FXO ..........................................................................................................................................................74
D Port pin-outs ................................................................................................................................................ 76
Ethernet 10Base-T and 100Base-T port.................................................................................................................77
Sync Serial Port .....................................................................................................................................................78
V.35 Serial port .....................................................................................................................................................78
X.21 Serial Port .....................................................................................................................................................79
FXO port ..............................................................................................................................................................79
T1/E1 port ............................................................................................................................................................80
F Installation checklist .................................................................................................................................... 83
G Accessories .................................................................................................................................................... 85
This guide describes the SmartNode 4830 hardware, installation and basic configuration. For detailed software
configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 15 provides information about product features and capabilities
• Chapter 2 on page 25 contains an overview describing product operation and applications
• Chapter 3 on page 28 provides hardware installation procedures
• Chapter 4 on page 43 provides quick-start procedures for configuring the SmartNode product
• Chapter 5 on page 52 provides LED definitions
• Chapter 6 on page 56 contains information on contacting Patton technical support for assistance
• Appendix A on page 59 contains compliance information
• Appendix B on page 63 contains specifications for the products
• Appendix C on page 70 provides cable recommendations
• Appendix D on page 76 describes the product’s ports and pin-outs
• Appendix E on page 81 lists the factory configuration settings for the SmartNode 4830
• Appendix F on page 83 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 4830
• Appendix G on page 85 lists the cables that are available as accessories for the SmartNode 4900
Series products
For best results, read the contents of this guide before you install the product.
10
11
SmartNode 4830 Getting Started Guide
About this guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
IMPORTANT
CAUTION
CAUTION
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential
hazard. Strictly follow the instructions to avoid
property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
WARNING
WARNING
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
12
SmartNode 4830 Getting Started Guide
Safety when working with electricity
The SmartNode contains no user serviceable parts. The equipment shall be
returned to Patton Electronics for repairs, or repaired by qualified service per-
WARNING
WARNING
WARNING
WARNING
\
sonnel. Opening the SmartNode case will void the warranty.
Mains Voltage: Do not open the case the when the power cord is attached. For
systems without a power switch, line voltages are present within the power
supply when the power cords are connected. The mains outlet that is utilized
to power the devise shall be within 10 feet (3 meters) of the device, shall be
easily accessible, and protected by a circuit breaker.
For units with an external power adapter, the adapter shall be a listed Limited Power Source.
For AC powered units, ensure that the power cable used with this devise
meets all applicable standards for the country in which it is to be installed,
and that it is connected to a wall outlet which has earth ground.
About this guide
WARNING
WARNING
WARNING
Hazardous network voltages are present in WAN ports regardless of whether
power to the SmartNode is ON or OFF. To avoid electric shock, use caution
when near WAN ports. When detaching cables, detach the end away from the
SmartNode first.
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
Before opening the chassis, disconnect the telephone network cables to avoid
contact with telephone line voltages. When detaching the cables, detach the
end away from the SmartNode first.
13
SmartNode 4830 Getting Started Guide
The VoIP IAD power supply automatically adjusts to accept an
input voltage from 100 to 240 VAC (50/60 Hz).
CAUTION
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
General observations
• Clean the case with a soft slightly moist anti-static cloth
About this guide
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Garamond blue type
Futura bold typeCommands and keywords are in boldface font.
Futura bold-italic typeParts of commands, which are related to elements already named by the user, are
Italicized Futura type
Futura type
Garamond bold typeIndicates the names of command buttons that execute an action.
< >
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
in
boldface italic
Variables for which you supply values are in
Indicates the names of fields or windows.
Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.
font.
italic
font
14
SmartNode 4830 Getting Started Guide
About this guide
Table 1. General conventions
ConventionMeaning
[ ]
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
blue screenInformation you enter is in blue screen font.
screenTerminal sessions and information the system displays are in screen font .
nodeThe leading IP address or nodename of a SmartNode is substituted with
SNThe leading SN on a command line represents the nodename of the SmartNode
#An hash sign at the beginning of a line indicates a comment line.
Elements in square brackets are optional.
by vertical bars ( | )
boldface italic
font.
node
in
Chapter 1
Chapter contents
SmartNode Model 4830 Series Overview ..............................................................................................................16
SmartNode 4830 Series Detailed Description .................................................................................................18
The SmartNode 4830 Series Analog VoIP Integrated Access Devices (see figure 1) combines IP routing,
VPN/Security, and Quality of Service with sync-serial WAN access for up to 8 voice and FAX calls over any IP
or PSTN network. Leverage low-cost IP services with packet-voice and serial WAN connectivity for complete
branch-office voice-and-data networking.
Figure 2. SmartNode product (SmartNode 4838 with DSL shown)
SmartNode Model 4830 Series Overview
17
SmartNode 4830 Getting Started Guide
1 • General information
The SmartNode 4830 Series Analog VoIP Integrated Access Devices comes equipped with two 10/100Base-T
Ethernet ports and plus an integrated ADSL, G.SHDSL, T1/E1, V.35 or X.21 serial-WAN port to provide
voice-over-IP (VoIP) and Internet telephony integrated with routed serial-WAN access. The SN4830 IAD
series supports Frame-Relay and PPP networking with VPN and firewall functions, and provides extensive
Quality of Service (QoS) features for best- possible voice quality over any broadband IP network.
The SmartNode VoIP IAD performs the following major functions:
• Voice over IP and local switching via a combination of 2 to 8 analog phone ports (FXS) and 2 to 4 analog
line ports (FXO).
• Standards-compliant conversion between analog voice and digital VoIP in accordance with SIP and H.323
protocols.
• Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data traffic.
• Routed LAN-to-WAN connectivity between two 10/100 Ethernet LAN ports and a ADSL, G.SHDSL,
serial T1/E1, V.35, or X.21 WAN interface.
SmartNode Model 4830 Series Overview
SmartNode 4830 Getting Started Guide 1 • General information
SmartNode 4830 Series Detailed Description
The SmartNode 4830 Series VoIP Integrated Access Device (IAD) provides VoIP calling for up to 8 analog
phone lines seamlessly integrated with 2-port Ethernet LAN connectivity and serial WAN access via a T1/E1,
V.35 or X.21 service. Available with various combinations of FXS and FXO ports, this compact analog VoIP
and Serial WAN Integrated Access Device supports 2, 4, 6, or 8 VoIP calls (see figure 3 for FXS versions and
figure 4 on page 19 for FXO and FXS/FXO combined versions).
Model SN4832/JSX*/EUI
FXS ports10/100 Ethernet ports
Model SN4834/JSX*/EUI
18
Model SN4836/JSX*/EUI
Model SN4838/JSX*/EUI
0/40/5
0/40/50/60/7
Figure 3. Examples of SN4830 Series rear panels (FXS only)
SmartNode Model 4830 Series Overview
SmartNode 4830 Getting Started Guide 1 • General information
10/100 Ethernet ports
Model SN4832/JOX*/EUI
Model SN4834/2JS2JOX*/EUI
Model SN4834/JOX*/EUI
Model SN4836/4JS2JOX*/EUI
FXO ports
FXO ports
FXO ports
FXO ports
FXS ports
Model SN4838/4JS4JOX*/EUI
FXO ports
Figure 4. Examples of SN4830 Series rear panels (FXO only and combined FXS/FXO)
SmartNode Model 4830 Series Overview19
SmartNode 4830 Getting Started Guide 1 • General information
DSL connector
(Metal enclosure)
StatusActivity
0/40/50/60/7
X.21 serial connector
(Plastic enclosure)
0/40/5
V.35 serial connector
(Plastic enclosure)
0/40/50/60/7
T1/E1 serial connector (E1 Dual BNC connectors shown)
(Plastic enclosure)
RXTX
0/40/50/60/7
Figure 5. SmartNode 4830 Series DSL, X.21, V.35, and T1/E1 serial connectors
Each model within the SN4830 series comes equipped with two 10/100Base-T Ethernet ports and an integrated V.35, X.21, or T1/E1 serial WAN port (see figure 5). The following base model numbers are available:
• SmartNode 4832 (2 VoIP calls)
• SmartNode 4834 (4 VoIP calls)
• SmartNode 4836 (6 VoIP calls)
• SmartNode 4838 (8 VoIP calls)
SmartNode Model 4830 Series Overview20
SmartNode 4830 Getting Started Guide 1 • General information
A model-code extension indicates the combination of ports the IAD model provides. The model-code conventions are, according to the following conventions:
• JS indicates FXS ports are present
• JO indicates FXO ports are present
• X stands for the type of WAN interface present. It can take the following values:
- C (V.35)
- D (X.21)
- K (E1 RJ48C plus dual coax)
- T (T1 RJ48C)
- AYA (ADSL Annex A RJ11)
- AYB (ADSL Annex B RJ11),
- G (G.SHDSL RJ11)
• EUI stands for external universal input power supply (see figure 6)
• UI stands for universal input power supply
For example, the model code SN4836/4JS2JOD/EUI describes a SmartNode configured as follows:
• 4 FXS analog telephony ports
• 2 FXO analog telephony voice ports
• An X.21 serial WAN data port
• An external universal input power supply
NoteFor a complete listing of available models, refer to the SmartNode
VoIP page at http://www.patton.com/voip/.
DC power connector
Figure 6. SmartNode 4830 Series power input connector
SmartNode Model 4830 Series Overview21
SmartNode 4830 Getting Started Guide 1 • General information
Ports descriptions
The SmartNode 4830 Series rear-panel ports are described in table 2.
Table 2. Rear panel ports
PortLocationDescription
10/100 Ethernet
ETH 0/0 & ETH 0/1
Analog voice port,
FXS
Analog voice port,
FXO
V.35 or X. 21 Serial
(option)
T1/E1
(option)
G.SHDSL/ADSL port
(option)
PowerRear panel The gateway is available in a DC or AC power input version (see
ConsoleFront panel
Rear panel
Rear panel
Rear panel FXO RJ-11(6 position, 4 wire) connectors that connect the product with an
Rear Panel Female DB-25 or DB-15 socket provides a V.35 or X.21 serial interface for
Rear panel
Rear panel Provides up to 5.7 Mbps (G.SHDSL) or 8 Mbps (ADSL) symmetrical
RJ-45 connectors (see figure 3 on page 18) that connect the product to an
Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
FXS RJ-11(6 position, 4 wire) connectors (see figure 3 on page 18) that
connect the product with an analog terminal (a telephone, for example)
FXO port. EuroPOTS support (ETSI EG201 188).
analog line (FXS port). EuroPOTS support (ETSI EG201 188).
leased-line connection to a WAN at rates up to 2 Mbps.
E1—G.703/G.704 with HDB3 or AMI encoding. RJ-48C and dual coax-
ial connectors.
T1—ANSI T1.403 & AT&T TR54016 with AMI coding/D4 framing or
B8ZS coding/ESF framing. RJ-48C connector.
throughput, supporting ATM QoS. Supports multiple PVC and DSLAM
interoperability.
The DSL LEDs are located on either side of the DSL port. ACT (when lit or
blinking) shows Activity, and LINK (when lit) shows that the DSL port is
connected.
figure 6), labeled
Used for service and maintenance, the Console port (see figure 7 on page 23),
an RS-232 RJ-45 connector, connects the product to a serial terminal such as a
PC or ASCII terminal (also called a dumb terminal).
100–240 VAC, 50/60 Hz, 200 mA
Reset button behavior
For those SmartNode devices that have a Reset button on the rear panel, its behavior is as follows:
• To restart the unit with the current startup configuration—Press for less than 1 second and release the Reset
button. The SmartNode will restart with the current startup configuration.
• To restart the unit with factory default configuration—Press the Reset button for 5 seconds until the Power
LED starts blinking. The unit will restart with factory default configuration.
• To restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Start with the
unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button
when the Power LED starts blinking so the unit will enter bootloader mode.
SmartNode Model 4830 Series Overview22
SmartNode 4830 Getting Started Guide 1 • General information
Enet 1
100M
VoIP Link
Run
Power
Enet 0
Activity
100M
Link
Link
Activity
SmartNode 4836
Multiport Analog IAD
VoIP Integrated WAN Access
Voice Ports
0/0
0/1
0/2
0/3
Model 4832
SmartNode 4832
Multiport Analog IAD
VoIP Integrated WAN Access
Model 4834
Model 4836
Model 4838
Console
Power
Power
Power
Power
VoIP Link
Run
Link
100M
Enet 0
Activity
Link
Enet 1
100M
Activity
0/0
Voice
0/1
SmartNode 4834
Console
Multiport Analog IAD
VoIP Integrated WAN Access
VoIP Link
Run
Link
100M
Enet 0
Run
100M
Link
VoIP Link
Enet 0
Activity
Activity
Link
Link
Enet 1
Enet 1
100M
100M
Activity
Activity
0/0
0/0
0/1
0/3
0/2
Voice Ports
SmartNode 4836
VoIP Integrated WAN Access
0/1
0/3
0/2
0/4
Voice Ports
SmartNode 4838
Multiport Analog IAD
0/5
Multiport Analog IAD
Console
Console
port
Console
VoIP Integrated WAN Access
Run
100M
Link
VoIP Link
Enet 0
Activity
Link
Enet 1
100M
Activity
0/0
0/1
0/3
0/4
0/5
0/2
Voice Ports
0/7
0/6
Console
Figure 7. SmartNode 4830 Series front panels (FXS only)
SmartNode Model 4830 Series Overview23
SmartNode 4830 Getting Started Guide 1 • General information
Enet 1
100M
VoIP Link
Run
Power
Enet 0
Activity
100M
Link
Link
Activity
SmartNode 4836
Multiport Analog IAD
VoIP Integrated WAN Access
Voice Ports
0/0
0/1
0/2
0/3
Model 4832
Power
SmartNode 4832
Run
Enet 0
100M
Activity
Link
Enet 1
Link
VoIP Link
100M
Activity
FXO
0/0
Voice
0/1
Multiport Analog IAD
VoIP Integrated WAN Access
Console
Model 4834
Power
SmartNode 4834
FXS
VoIP Link
Run
Link
Enet 0
100M
Activity
Link
Enet 1
100M
Activity
FXO
0/0
0/1
0/0
0/1
Voice
Multiport Analog IAD
VoIP Integrated WAN Access
Console
Model 4834
Power
SmartNode 4834
FXO
0/0
0/1
0/2
VoIP Link
Run
Link
Enet 0
100M
Activity
Link
Enet 1
100M
Activity
0/0
0/1
Voice
0/3
Multiport Analog IAD
VoIP Integrated WAN Access
Console
Model 4836
Console
port
Power
SmartNode 4836
Multiport Analog IAD
VoIP Integrated WAN Access
FXS
VoIP Link
Run
Link
Enet 0
100M
Activity
Link
Enet 1
100M
Activity
0/0
0/1
0/2
Voice
FXO
0/3
0/0
0/1
Console
Model 4838
Power
SmartNode 4838
VoIP Link
Run
Link
Enet 0
100M
Activity
Link
Enet 1
100M
Activity
FXS
0/0
0/1
0/2
0/3
Voice
Multiport Analog IAD
VoIP Integrated WAN Access
FXO
0/0
0/1
0/2
0/3
Console
Console
Figure 8. SmartNode 4830 Series front panels (FXO only and combined FXS/FXO)
NoteFor LED descriptions, refer to chapter 5, “LEDs status and monitor-
ing” on page 52.
NoteSome models within the 4830 Series differ from the above representa-
tion as they come in a different shaped enclosure.
Applications for SmartNode 4830 Series ...............................................................................................................26
Multiservice carrier access over leased lines ......................................................................................................26
Converged enterprise network over leased line ................................................................................................27
25
SmartNode 4830 Getting Started Guide 2 • Applications overview
Introduction
Patton’s SmartNode VoIP IADs deliver the features you need for advanced multiservice voice and data networking. SmartNode IADs combine high-quality voice-over-IP with powerful quality of service routing features
to deliver seamlessly-integrated VoIP and data access over synchronous serial leased lines. This chapter
describes typical applications for which the SmartNode 4830 Series series is uniquely suited.
NoteDetailed configuration information for the applications can be found
on the CD-ROM that was included with your SmartNode device or
online from the Patton webserver.
Applications for SmartNode 4830 Series
SmartNode 4830 Series devices have dual 10/100Base-T Ethernet ports and a single V.35 or X.21 sync-serial
port. The two Ethernet ports provide full featured IP routing plus Ethernet and IP layer QoS services. The
sync-serial port provides WAN access for integrated voice and data via a leased-line connection to the network.
Voice prioritization and traffic management avoid network congestion and provide optimal voice quality. The
following sections show two typical converged voice-and-data applications.
Multiservice carrier access over leased lines
The SN4830 Series enables service providers to use Frame-Relay or PPP sync-serial access lines to offer Internet and VPN services integrated with voice services for up to 8 analog telephone lines (see figure 9). The dual
10/100Base-TX LAN ports can be used for LAN connectivity and a dedicated VPN and DMZ connection.
The FXS ports connect to PBXs, key-systems or handsets while the FXO ports can be used for local breakout
or fallback to the PSTN.
Like all members of the SmartNode family of VoIP solutions, the 4830 series supports all the industry-standard VoIP signaling protocols, including SIP, H.323, T.38 fax-relay, plus fax- and modem-bypass. The SmartNode 4830 is interoperable with leading softswitches and VoIP servers.
Figure 9. Multiservice carrier access over leased lines
Introduction26
SmartNode 4830 Getting Started Guide 2 • Applications overview
Converged enterprise network over leased line
The SN4830 Series enables Enterprise Network Administrators to connect branch offices over point-to-point
leased lines or a Frame-Relay backbone. In this application the SmartNode provides inter-office data connectivity plus private PBX networking for up to four telephone-line extensions (see figure 10).The advanced Quality of Service (QoS) features ensure optimal bandwidth usage and voice quality even over low bandwidth links
starting at 64kbps.
Figure 10. Converged enterprise network over leased line
Applications for SmartNode 4830 Series27
Chapter 3Hardware installation
Chapter contents
Planning the installation........................................................................................................................................29
Site log ............................................................................................................................................................31
Network information ......................................................................................................................................31
IP related information .....................................................................................................................................31
Power source ...................................................................................................................................................32
Location and mounting requirements .............................................................................................................32
Installing the VoIP IAD ........................................................................................................................................32
Mounting the VoIP IAD ................................................................................................................................32
Installing an interface cable on the VoIP IAD’s FXS and FXO interface ports ...........................................33
Installing the Ethernet cable ......................................................................................................................35
Installing the serial WAN cable .................................................................................................................36
Installing the DSL interface cable........................................................................................................ 37
Installing the V.35 interface cable........................................................................................................ 37
Installing the X.21 interface cable........................................................................................................ 38
Installing the T1/E1 twisted pair cables............................................................................................... 39
Installing the E1 dual coaxial cables..................................................................................................... 40
Connecting to external power source .........................................................................................................41
28
SmartNode 4830 Getting Started Guide 3 • Hardware installation
Planning the installation
Before you start the actual installation, we strongly recommend that you gather all the information you will
need to install and setup the device. See table 3 for an example of what pre-installment checks you might need
to carry out. Completing the pre-installation checks enables you to install and set up your VoIP IAD within an
existing network infrastructure with confidence.
Mains Voltage: Do not open the case when the power cord is connected. For
systems without a power switch, line voltages are present within the power
WARNING
NoteWhen setting up your VoIP IAD you must consider cable-length lim-
Before installing the VoIP IAD device, the following tasks should be completed:
supply when the power cord is connected. The mains outlet that is utilized to
power the SmartNode router shall be within 10 feet (3 meters) of the device,
shall be easily accessible, and protected by a circuit breaker.
itations, and potential electromagnetic interference (EMI) as defined
by the applicable local and international regulations. Ensure that your
site is properly prepared before beginning installation.
• Create a network diagram (see section “Network information” on page 31)
• Gather IP related information (see section “IP related information” on page 31 for more information)
• Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on
page 32)
• Verify power source reliability (see section “Power source” on page 32).
When you finish preparing for your VoIP IAD installation, go to section “Installing the VoIP IAD” on page 32
to install the device.
Planning the installation29
SmartNode 4830 Getting Started Guide 3 • Hardware installation
Installation checklist
The installation checklist (see table 3) lists the tasks for installing a SmartNode 4830 Series VoIP IAD. Make a
copy of this checklist and mark the entries as you complete each task. For each SmartNode 4830 Series VoIP
IAD, include a copy of the completed checklist in your site log.
Table 3. Installation checklist
TaskVerified byDate
Network information available & recorded in site log
Environmental specifications verified
Site power voltages verified
Installation site pre-power check completed
Required tools available
Additional equipment available
All printed documents available
SmartWare release & build number verified
Rack, desktop, or wall mounting of chassis completed
Initial electrical connections established
ASCII terminal attached to console port
Cable length limits verified
Initial configuration performed
Initial operation verified
Planning the installation30
SmartNode 4830 Getting Started Guide 3 • Hardware installation
Site log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in table 4.
Table 4. Sample site log entries
EntryDescription
InstallationMake a copy of the installation checklist and insert it into the site log
Upgrades and maintenanceUse the site log to record ongoing maintenance and expansion history
Configuration changesRecord all changes and the reasons for them
MaintenanceSchedules, requirements, and procedures performed
CommentsNotes, and problems
SoftwareChanges and updates to SmartWare software
Network information
When planning your installation there are certain network-connection considerations that you should take
into account. The following sections describe such considerations for several types of network interfaces.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony
components.
IP related information
Before you can set up the basic IP connectivity for your SmartNode 4830 series you should have the following
information:
• IP addresses used for Ethernet LAN and WAN ports
• Subnet mask used for Ethernet LAN and WAN ports
• Sync serial line speed
• Frame Relay PVC DLCI or PPP parameters
• IP addresses used for the V.35 or X.21 serial WAN port
• Subnet mask used for the V.35 or X.21 serial WAN port
• IP addresses and subnet masks used for the T1/E1 WAN port
• IP addresses of central H.323 Gatekeeper (if used)
• IP addresses of central PSTN Gateway for H.323 and/or ISoIP based calls
• IP addresses of central TFTP Server used for configuration upload and download
Planning the installation31
SmartNode 4830 Getting Started Guide 3 • Hardware installation
Software tools
You will need a PC (or equivalent) with a VT-100 emulation program (e.g. HyperTerminal) to configure the
software on your SmartNode VoIP IAD.
Power source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Install a power conditioner if necessary.
Location and mounting requirements
The SmartNode VoIP IAD is intended to be placed on a desktop or similar sturdy, flat surface that offers easy
access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you
should consider the need to access the unit for future upgrades and maintenance.
Installing the VoIP IAD
SmartNode VoIP IAD installation consists of the following:
• Placing the device at the desired installation location (see section “Mounting the VoIP IAD” on page 32)
• Installing the interface and power cables (see section “Connecting cables” on page 32)
When you finish installing the SmartNode, go to chapter 4, “Getting started with the SmartNode” on page 43.
Mounting the VoIP IAD
Place the VoIP IAD on a desktop or similar sturdy, flat surface that offers easy access to the cables. The VoIP
IAD should be installed in a dry environment with sufficient space to allow air circulation for cooling.
NoteFor proper ventilation, leave at least 2 inches (5 cm) to the left, right,
front, and rear of the SmartNode VoIP IAD.
Connecting cables
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
WARNING
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
Installing VoIP IAD cables takes place in the following order:
1. Installing the RJ-11 voice port (FXS) cable or cables (see section “Installing an interface cable on the VoIP
IAD’s FXS and FXO interface ports” on page 33)
2. Installing the 10/100 Ethernet port cable or cables (see section “Installing the Ethernet cable” on page 35)
Installing the VoIP IAD32
SmartNode 4830 Getting Started Guide 3 • Hardware installation
3. Installing the DSL, V.35, X.21, or T1/E1 serial WAN cable (see section “Installing the serial WAN cable”
on page 36)
4. Installing the power input (see section “Connecting to external power source” on page 41)
Installing an interface cable on the VoIP IAD’s FXS and FXO interface ports
The gateway comes with at least two FXS or FXO analog ports—or a combination of FXS and FXO ports—
located on the back of the VoIP IAD (see figure 11). The FXS interfaces are connected to analog devices via cables
(see figure 12) terminated with RJ-11 connectors (see figure 13 and table 5 on page 34 for pin-out information).
The FXO interface connects the VoIP IAD with analog lines via cables (see figure 14 on page 35) terminated with
RJ-11 connectors (see figure 13 and table 5 on page 34 for pin-out information).
Analog ports (FXS)Ethernet connectors
Figure 11. Rear view showing location of Ethernet and FXS connectors (SmartNode 4834 shown)
Phone
RJ-11, maleRJ-11, male
Ring (-) 3
Tip (+) 4
Figure 12. Analog FXS connection
Installing the VoIP IAD33
3 Ring (-)
4 Tip (+)
SmartNode 4830 Getting Started Guide 3 • Hardware installation
654321
Socket
123456
Plug
Figure 13. RJ-11 pinout diagram
Table 5. RJ-11 socket
PinSignal
3Ring (-)
4Tip (+)
Installing the VoIP IAD34
SmartNode 4830 Getting Started Guide 3 • Hardware installation
PSTN
wall plate
RJ-11, maleRJ-11, male
Ring (-) 3
Tip (+) 4
3 Ring (-)
4 Tip (+)
Figure 14. Analog FXO connection
Installing the Ethernet cable
The SmartNode 4830 Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable
(see figure 15). Ethernet devices (10Base-T or 100Base-T) are connected to the SmartNode’s Ethernet ports
(see table 6 for port pin-out listing) via a cable terminated with RJ-45 plugs.
Table 6. Ethernet 10/100Base-T (RJ-45) port pin-outs
PinSignal
1TX+
2TX3RX+
6RX-
NotePins not listed are not used.
Installing the VoIP IAD35
SmartNode 4830 Getting Started Guide 3 • Hardware installation
Hub
Straight-through cable
SmartNode: RJ-45, male
1
Tx+
2
Tx-
3
Rx+
6
Rx-
Hub/switch: RJ-45, male
1 Rx+
2 Rx3 Tx+
6 Tx-
Figure 15. Connecting a SmartNode 4830 Series device to a hub
Installing the serial WAN cable
The SmartNode 4830 Series is available with the following serial interfaces):
• DSL (RJ11)—See section “Installing the DSL interface cable” on page 37 for details on installing the inter-
face cable
• V.35 (DB-25)—See section “Installing the V.35 interface cable” on page 37 for details on installing the
interface cable
• X.21 (DB-15)—See section “Installing the X.21 interface cable” on page 38 for details on installing the
interface cable
• T1/E1 (RJ48C connectors)—See section “Installing the T1/E1 twisted pair cables” on page 39 for details
on installing the twisted pair cable
• E1 (Dual coaxial connectors)—See section “Installing the E1 dual coaxial cables” on page 40 for details on
installing the coaxial cables
Installing the VoIP IAD36
SmartNode 4830 Getting Started Guide 3 • Hardware installation
Installing the DSL interface cable. The SmartNode Model 4830 comes with an option for a G.SHDSL or
ADSL interface. Use a straight-through RJ-11 cable to connect the DSL port.
Installing the V.35 interface cable. The SmartNode Model 4830 comes with a V.35 interface presented on a
DB-25 female connector (see figure 16).
V.35 serial port connector
Figure 16. Rear view of the SN4830 showing location of V.35 interface connector
The signal pin-outs for the Model 4830 V.35 interface are shown in table 7.
Table 7. Signal pin-outs for the V.35 interface on the SmartNode 4830
The SN4830’s V.35 interface is wired as a DTE. No DCE configuration is possible. If you are directly connecting the SN4830’s V.35 interface to third-party equipment that cannot be configured as a DCE, you must use a
Installing the VoIP IAD37
SmartNode 4830 Getting Started Guide 3 • Hardware installation
tail-circuit cable. You can purchase a tail-circuit cable from a datacom-supply vendor. A tail-circuit cable will
cross-over the necessary V.35 signals so that the two DTE interfaces can communicate.
NoteSome third-party equipment will not be able to work properly in
DTE-to-DTE configurations even when using a tail-circuit cable.
Please refer to your third party equipment user manual for information on DTE-to DTE operation.
The SN4830’s V.35 interface requires a cable with a male DB-25 connector. Attach the male DB-25/M35 connector of the V.35 cable to the female DB-25 connector on the SN4830. Attach the other end of the cable to
the V.35 connector on local V.35 modem or multiplexer device.
Installing the X.21 interface cable. The SmartNode Model 4830 comes with an X.21 interface presented on
a DB-15 female connector (see figure 17).
X.21 serial port connector
Figure 17. Rear view of the SN4830 showing location of X.21 interface connector
Installing the VoIP IAD38
SmartNode 4830 Getting Started Guide 3 • Hardware installation
The signal pin-outs for the Model 4830 X.21 interface are shown in table 7.
Table 8. Signal pin-outs for the X.21 interface on the SmartNode 4830
The SN4830’s X.21 interface is wired as a DTE, however, it can also be configured as a DCE. The SN4830’s
X.21 interface requires a cable with a male DB-15 connector. Attach the male DB-15 connector of the X.21
cable to the female DB-15 connector on the SN4830. Attach the other end of the cable to the X.21 connector
on local modem or multiplexer device.
Installing the T1/E1 twisted pair cables. The T1/E1 is usually connected to a PBX or switch (local exchange
(LE)). Type and pin-outs of these devices vary depending on the manufacturer. In most cases, a straightthrough RJ-48C to RJ-48C can be used to connect to the T1/E1 (see for E1 RJ-48C pin-out listing) with a
PBX. A cross-over cable is required to connect to an NT1.
Table 9. RJ-48C receptacle
PinSignal
1TX tip
2TX ring
3TX shield
4RX tip
5RX ring
6RX shield
RXTX
Figure 18. Rear panel of SN4830 T1/E1 -/K Model
0/40/50/60/7
0/40/50/60/7
Figure 19. Rear panel of SN4830 T1/E1 -/T Model
Installing the VoIP IAD39
SmartNode 4830 Getting Started Guide 3 • Hardware installation
NotePins not listed are not used.
Hazardous network voltages are present in the T1/E1 cables. If you detach
the cable, detach the end away from the IPLink first to avoid possible electric
shock. Network hazardous voltages may be present on the device in the area
WARNING
of the T1/E1 port, regardless of power being on or off.
To prevent damage to the system, make certain you connect the
T1/E1 cable to the T1/E1 port only and not to any other RJ type
receptacle.
CAUTION
Installing the E1 dual coaxial cables. If the PBX or switch connection provides dual coaxial cables for the E1
connection, the transmit cable from the PBX/switch connects to the RX coaxial connector. Similarly, the
receive cable from the PBX/switch connects to the TX coaxial connector.
Figure 20. Rear panel of SN4830 T1/E1 -/K Model
WARNING
CAUTION
RXTX
0/40/50/60/7
Hazardous network voltages are present in the T1/E1 cables. If you detach
the cable, detach the end away from the IPLink first to avoid possible electric
shock. Network hazardous voltages may be present on the device in the area
of the T1/E1 port, regardless of power being on or off.
To prevent damage to the system, make certain you connect the
T1/E1 cable to the T1/E1 port only and not to any other RJ type
receptacle.
Installing the VoIP IAD40
SmartNode 4830 Getting Started Guide 3 • Hardware installation
Connecting to external power source
The VoIP IAD comes with an internal or external power supply. This section describes installing the power
cord into the VoIP IAD. Do the following:
NoteDo not connect the power cord to the power outlet at this time.
1. If your unit is equipped with an internal power supply, go to step 2. Otherwise, insert the barrel type con-
nector end of the AC power cord into the external power supply connector (see figure 21).
2. Insert the female end of the power cord into the internal power supply connector (see figure 21).
DC power connector
Figure 21. Power connector location on rear panel
The VoIP IAD power supply automatically adjusts to accept an
input voltage from 100 to 240 VAC (50/60 Hz).
CAUTION
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
3. Verify that the AC power cord included with your VoIP IAD is compatible with local standards. If it is not,
refer to chapter 6, “Contacting Patton for assistance” on page 56 to find out how to replace it with a com-
patible power cord.
4. Connect the male end of the power cord to an appropriate power outlet.
Installing the VoIP IAD41
SmartNode 4830 Getting Started Guide 3 • Hardware installation
Enet 1
100M
VoIP Link
Run
Power
Enet 0
Activity
100M
Link
Link
Activity
SmartNode 4834
Multiport Analog I
VoIP Integrated WAN Acce
Voice Ports
0/0
0/1
0/2
0/3
Console
Multiport Analog IAD
VoIP Integrated WAN Access
Console
Power
Run
Link
100M
VoIP Link
Activity
Link
Enet 0Voice Ports
Enet 1
100M
Activity
SmartNode 4834
0/0
0/1
0/2
0/3
Voice
PowerVoIP Link
Run
Enet 0
100M
Enet 1
100M
Voice
Port 0/0
Voice
Port 0/2
Port 0/3
Console
port
Voice
Enet 0
Link
Enet 0
Enet 0
Activity
Activity
Enet 1
Link
Enet 1
Activity
Port 0/1
Figure 22. VoIP IAD front panel LEDs and Console port locations (SmartNode 4834 shown)
5. Verify that the green Power LED is lit (see figure 22).
Congratulations, you have finished installing the SmartNode VoIP IAD! Now go to chapter 4, “Getting started
1. Configure IP address .........................................................................................................................................45
Power connection and default configuration ...................................................................................................45
Connect with the serial interface .....................................................................................................................45
Changing the IP address .................................................................................................................................46
2. Connect the SmartNode to the network............................................................................................................47
Start-up with factory configuration .................................................................................................................49
Load a new application image (SmartWare) via TFTP ....................................................................................49
Load a new application image (SmartWare) via the serial link .........................................................................51
SmartNode 4830 Getting Started Guide 4 • Getting started with the SmartNode
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Introduction
This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.
Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the
configuration of the SmartNodes configuration, templates for the most important applications are available on
the Patton server at www.patton.com/voip.
The main steps for setting up a new SmartNode (as of release 2.00 or 2.10) are shown in figure 23.
Configure IP address
1
Connect the SmartNode to the network
2
Load configuration
3
Console port
Ethernet interface
ETH0
Serial
interface
Network
Network
PC or workstation
with VT-100
emulation terminal
Network
interface
3. Load configuration
1. Download configuration example
Internet
PC or workstation
or VT-100 emulation
terminal
2. Modify configuration
Note
You can manually configure the
SmartNode. You do not have to load a
configuration file.
Figure 23. Steps for setting up a new SmartNode
Introduction44
Patton Web server
with configuration examples
SmartNode 4830 Getting Started Guide 4 • Getting started with the SmartNode
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
1. Configure IP address
Power connection and default configuration
The factory default configuration for the Ethernet IP addresses and network masks are listed in table 10. Both
Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server.
Table 10. Factory default IP address and network mask configuration
IP AddressNetwork Mask
WAN interface Ethernet 0 (ETH 0/0)DHCPDHCP
LAN interface Ethernet 1 (ETH 0/1)192.168.1.1255.255.255.0
DHCP address range192.168.1.10–192.168.1.19255.255.255.0
Both Ethernet interfaces are activated upon power-up.
If these addresses match with those of your network, go to section “2. Connect the SmartNode to the network”
on page 47. Otherwise, refer to the following sections to change the addresses and network masks.
Connect with the serial interface
The Console port is wired as an EIA-561, RS-232 port. Use the included Model 16F-561 adapter and cable (see
figure 24) between the SmartNode’s Console port and a PC or workstation’s RS-232 serial interface. Activate the
terminal emulation program on the PC or workstation that supports the serial interface (e.g. HyperTerm).
Serial Terminal
Note
A Patton Model 16F-561 RJ45 to DB-9 adapter is included with
each SmartNode 4000 Series device
Figure 24. Connecting to the terminal
Terminal emulation program settings:
• 9600 baud
• no parity
• 8 bit
• 1 stop bit
• No flow control
1. Configure IP address45
SmartNode 4830 Getting Started Guide 4 • Getting started with the SmartNode
Login
Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display.
Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt.
login:administrator
password: <Enter>
172.16.40.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line
prompt. With the commands enable and configure you enter the configuration mode.
172.16.40.1>enable
172.16.40.1#configure
172.16.40.1(cfg)#
Changing the IP address
Select the context IP mode to configure an IP interface.
172.16.40.1(cfg)#context ip product
172.16.40.1(ctx-ip)[product]#
Now you can set your IP address and network mask for the interface eth0. Within this example a class C network (172.16.1.0/24) is assumed. The IP address in this example is set to 172.16.1.99 (you should set this to
an unused IP address on your network).
2002-10-29T00:09:40 : LOGINFO : Link down on interface eth0.
2002-10-29T00:09:40 : LOGINFO : Link up on interface eth0.
172.16.1.99(if-ip)[eth0]#
Copy this modified configuration to your new start-up configuration. Upon the next start-up the system will
initialize itself using the modified configuration.
The SmartNode can now be connected with your network.
1. Configure IP address46
SmartNode 4830 Getting Started Guide 4 • Getting started with the SmartNode
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
Console
VoIP Gateway Router
ToIP Integrated Access Device
SmartNode 4524
Link
100M
Activity
0/0
0/1
0/2
0/3
Enet 0Voice Ports
Power
Run
VoIP Link
Link
100M
Activity
Enet 1
2. Connect the SmartNode to the network
The 4830 Ethernet ports are auto MDX, therefore a straight-through wired cable can be used for host and
switch connections (see figure 25).
Network
interfaceETH 0
Cross-over cable
Host
SmartNode
Hub
ETH 0
Straight-through
wired cable
SmartNode
Host
Network
interface
Straight-through
wired cable
Figure 25. Connecting the SmartNode to the network
You can check the connection with the ping command to another host on the local LAN.
172.16.1.99(if-ip)[eth0]#ping <IP Address of the host>
Respectively from the host: ping 172.16.1.99
NoteTo ping outside your local LAN, you will need to configure the default
gateway.
3. Load configuration
Patton provides a collection of configuration templates on the CD-ROM that came with the SmartNode
device—and also on the support page at www.patton.com/voip—one of which may be similar enough to your
application that you can use it to speed up configuring the SmartNode. Simply download the configuration
note that matches your application to your PC. Adapt the configuration as described in the configuration note
to your network (remember to modify the IP address) and copy the modified configuration to a TFTP server.
The SmartNode can now load its configuration from this server.
NotePatton regularly adds new configuration templates to the collection at
www.patton.com/voip, so if you do not see your application on the CD-
ROM, it may have been added to the website.
NoteIf your application is unique and not covered by any of Patton’s configura-
tion templates, you can manually configure the SmartNode instead of loading a configuration file template. In that case, refer to the SmartNode Series SmartWare Software Configuration Guide for information on configuring the
SmartNode device.
2. Connect the SmartNode to the network47
SmartNode 4830 Getting Started Guide 4 • Getting started with the SmartNode
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration
named SN.cfg in the root directory of the TFTP server.
After the SmartNode has been rebooted the new startup configuration will be activated.
When you issue the reload command, the SmartNode will ask
if you want to copy the running configuration to the startup con-
IMPORTANT
172.16.1.99(if-ip)[eth0]#reload
Running configuration has been changed.
Do you want to copy the 'running-config' to the 'startup-config'?
Press 'yes' to store, 'no' to drop changes : no
Press 'yes' to restart, 'no' to cancel : yes
The system is going down
figuration. Since you just downloaded a configuration file to the
startup configuration you must answer this question with NO.
Otherwise, the downloaded configuration will be overwritten
and lost!
Bootloader
The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted
or corrupted application image downloads. It offers console access to the Bootloader and the capability for
downloading application images (e.g. SmartWare) via the serial link of the console.
Start Bootloader
To start the Bootloader, power on the SmartNode while pressing the reset button. Open a Telnet session to the
SmartNode via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the
SmartNode). The login display will appear. Using the credentials admin / patton , log in to the SmartNode.
The following prompt will be displayed:
RedBoot>
Type help to display an overview of the available commands.
Bootloader48
SmartNode 4830 Getting Started Guide 4 • Getting started with the SmartNode
Start-up with factory configuration
StepCommandPurpose
1RedBoot> fis loadCopies the SmartWare application image from the
persistent memory (flash:) to the volatile memory
(RAM) from where it will be executed.
2RedBoot> go -s factory-configStarts the SmartWare application telling it to use
‘factory-config’ as startup configuration.
You can also start-up with any other configuration
available in the persistent memory (nvram:) by providing its name instead of ‘factory-config’.
Load a new application image (SmartWare) via TFTP
The following procedure downloads the application image (SmartWare) for the mainboard. See the note below
on how to download the respective CLI description file.
StepCommandPurpose
1
optional
2
optional
3
optional
4RedBoot> load -r -v -h
5RedBoot> fis delete -n 1Deletes the first application image.
6RedBoot> fis createStores the downloaded application image to
7RedBoot> fis list -lChecks whether the image has been success-
RedBoot> ip_address - l
local_ip_address
RedBoot> ip_address -g
RedBoot> ping -h
[/
mask_len
tftp-server_ip_address
base_address file_name
]
gateway
host
-b
Sets the IP address and subnet mask of the
Ethernet interface 0/0 which shall be used to
receive the new application image.
mask_len
(or the number of 1’s within the subnet mask).
See Note below.
Sets the IP address of the default gateway.
Tests the connectivity to the TFTP server.
Downloads an application image into the volatile memory (RAM) from where the SmartNode
could directly execute it.
host
base_address
the application image. Use the default address
0x1800100
file_name
TFTP server. Note: use the image file that contains the whole application, not the image
parts.
Reply with ‘y’ to the confirmation request.
the permanent memory (flash:).
Reply with ‘y’ to the confirmation request.
fully stored, whether it is the desired Release
and Build, and whether it is valid.
is the length of the network address
: IP address of the TFTP server
: memory location where to store
: path and name of the file on the
Bootloader49
SmartNode 4830 Getting Started Guide 4 • Getting started with the SmartNode
StepCommandPurpose
8RedBoot> goStarts the application image that was down-
loaded into the volatile memory (RAM).
NoteWith the Bootloader, only the Ethernet interface 0/0 is available. The Boot-
loader applies the IP address, subnet mask, and default gateway that were last
configured by the Bootloader itself or by another application (e.g. SmartWare). If an application configured the Ethernet interface 0/0 to use DHCP,
the Bootloader will also use DHCP to learn the interface configuration. It
can receive and apply the IP address, subnet mask, default gateway, and
default (TFTP) server (transmitted as basic DHCP information ‘Next server
IP address’).
NoteThis procedure does not download the respective CLI description file.
Download it after starting up SmartWare with the following command:
RedBoot> go
Starting 'SmartWare R2.10 BUILD28015' at 0x01800100 via 0x01800100
Bootloader50
SmartNode 4830 Getting Started Guide 4 • Getting started with the SmartNode
Load a new application image (SmartWare) via the serial link
The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the
serial link of the console. Do the following to initiate the download:
StepCommandPurpose
1RedBoot> load -r -v -m {
xmodem | ymodem } -b
base_address
5RedBoot> fis delete -n 1Deletes the first application image.
6RedBoot> fis createStores the downloaded application image to the permanent
7RedBoot> fis list -lChecks whether the image has been successfully stored,
8RedBoot> goStarts the application image that was downloaded to the vola-
Downloads an application image into the volatile memory
(RAM) from where the SmartNode could directly execute it.
‘xmodem’ or ‘ymodem’: Specify the protocol to be used, XModem or Y-Modem
base_address
image. Use the default address 0x1800100
Execute the above RedBoot command first, then start the transfer from the terminal program with the command ‘Send file via
X-Modem’ (or similar).
Reply with ‘y’ to the confirmation request.
memory (flash:).
Reply with ‘y’ to the confirmation request.
whether it is the desired Release and Build, and whether it is
valid.
tile memory (RAM).
: memory location where to store the application
NoteThis type of download takes about 25 minutes since it uses a serial link at
only 9600 bps.
Additional information
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,
refer to the Software Configuration Guide on the enclosed CD-ROM or the Patton website at
www.patton.com. On the CD you will also find numerous freeware applications such as a TFTP server.
Additional information51
Chapter 5LEDs status and monitoring
Chapter contents
Status LEDs...........................................................................................................................................................53
52
SmartNode 4830 Getting Started Guide 5 • LEDs status and monitoring
Enet 1
100M
VoIP Link
Run
Power
Enet 0
Activity
100M
Link
Link
Activity
SmartNode 4836
Multiport Analog IAD
VoIP Integrated WAN Access
Voice Ports
0/0
0/1
0/2
0/3
Status LEDs
This chapter describes SmartNode gateway product front panel LEDs. Figure 26 and figure 27 on page 54
show SmartNode 4830 Series LEDs. LED definitions are listed in table 11 on page 55.
Model 4832
SmartNode 4832
Multiport Analog IAD
VoIP Integrated WAN Access
Model 4834
Model 4836
Model 4838
Power
VoIP Link
Run
Link
100M
Enet 0
Activity
Link
100M
Enet 1
Activity
0/0
Voice
0/1
SmartNode 4834
Console
Multiport Analog IAD
VoIP Integrated WAN Access
Power
Power
VoIP Link
Run
Run
VoIP Link
Link
Link
100M
Enet 0
100M
Enet 0
Activity
Activity
Link
Link
100M
Enet 1
100M
Enet 1
Activity
Activity
0/0
0/0
0/1
0/3
0/2
Voice Ports
SmartNode 4836
VoIP Integrated WAN Access
0/1
0/3
0/2
0/4
Voice Ports
SmartNode 4838
Multiport Analog IAD
0/5
Multiport Analog IAD
Console
Console
port
Console
VoIP Integrated WAN Access
VoIP Link
Run
Power
Console
Link
100M
Enet 0
Activity
Link
100M
Enet 1
Activity
0/0
0/1
0/3
0/4
0/5
0/2
Voice Ports
0/7
0/6
Console
Figure 26. SmartNode 4830 Series front panels (FXS only)
Status LEDs53
SmartNode 4830 Getting Started Guide 5 • LEDs status and monitoring
Figure 27. SmartNode 4830 Series front panels (FXO only and combined FXS/FXO)
Status LEDs54
SmartNode 4830 Getting Started Guide 5 • LEDs status and monitoring
Table 11. SmartNode LED Indications
LEDDescription
NoteIf an error occurs, all LEDs will flash once per second.
PowerWhen lit, indicates power is applied. Off indicates no power applied.
RunWhen lit, indicates normal operation. Flashes once per second during boot (startup).
VoIP LinkWhen lit, indicates the gateway is registered on a gatekeeper, media gateway con-
troller, associated to a remote unit, or has an active VoIP connection. Off indicates the
unit is not configured or registered and has no active VoIP connection. Flashing green
indicates that the unit is attempting or has failed to associate/register
FXS (each port)Off indicates on-hook condition. Solid green when off-hook. Flashes to follow
ring cadence.
FXO (each port)Off indicates on-hook condition. Solid green when off-hook. Flashes to follow
ring cadence.
Serial• STATUS: Lit when serial link is up.
• ACTIVITY: Flashes when serial data is transmitted or received from the unit.
Ethernet (each port)• Link: Lit when Ethernet link is up.
• 100M: On when 100-Mbps Ethernet is selected.
• Activity: Flashes when data is received or transmitted from the unit to the LAN.
T1/E1 Status
• Green indicates signal acquisition (unframed mode) and frame lock (unframed mode).
(optional)
(Rear panel)
T1/E1 Activity
• Flashes when serial data is transmitted or received from the unit.
Out-of-warranty service .............................................................................................................................58
Returns for credit ......................................................................................................................................58
Return for credit policy .............................................................................................................................58
SmartNode 4830 Getting Started Guide 6 • Contacting Patton for assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
RAS warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems:
Patton support headquarters in the USA
• Online support: Available at www.patton.com
• E-mail support: E-mail sent to support@patton.com will be answered within 1 business day
• Telephone support: Standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Support via VoIP: Contact Patton free of charge by using a VoIP ISP phone to call
sip:support@patton.com
• Fax: +1 (253) 663-5693
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
• Online support: Available at www.patton-inalp.com
• E-mail support: E-mail sent to support@patton-inalp.com will be answered within 1 business day
• Telephone support: Standard telephone support is available five days a week—from 8:00 am to
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55
• Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
NoteIf you purchased your equipment from a Patton Electronics reseller,
ask your reseller how you should proceed with warranty service. It is
often more convenient for you to work with your local reseller to
obtain a replacement. Patton services our products no matter how
you acquired them.
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in work-
Introduction57
SmartNode 4830 Getting Started Guide 6 • Contacting Patton for assistance
manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs)58
Radio and TV Interference (FCC Part 15) ............................................................................................................60
FCC Part 68 (ACTA) Statement (FXO ports).......................................................................................................61
Industry Canada Notice (FXO ports) ....................................................................................................................61
CE Notice .............................................................................................................................................................62
Authorized European Representative .....................................................................................................................62
59
SmartNode 4830 Getting Started Guide A • Compliance information
Compliance
EMC compliance:
• FCC Part 15, Class A
• EN55022, Class A
• EN55024
Safety compliance:
• UL60950-1/CSA C22.2 No. 60950-1
• IEC 60950-1
• EN60950-1
PSTN regulatory compliance:
• FCC Part 68
• CS-03
• TBR 21
• TBR 12 & 13 (E1)
• AS/ACIF S016:2001 (E1)
• AS/ACIF S043:2005 (DSL Models)
Radio and TV Interference (FCC Part 15)
The SmartNode product generates and uses radio frequency energy, and if not installed and used properly-that
is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television
reception. The SmartNode product have been tested and found to comply with the limits for a Class A computing device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to
provide reasonable protection from such interference in a commercial installation. However, there is no guarantee that interference will not occur in a particular installation. If the SmartNode product does cause interference to radio or television reception, which can be determined by disconnecting the unit, the user is
encouraged to try to correct the interference by one or more of the following measures: moving the computing
equipment away from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment
into a different AC outlet (such that the computing equipment and receiver are on different branches).
Compliance60
SmartNode 4830 Getting Started Guide A • Compliance information
CAUTION
CAUTION
Disconnect all power before servicing.
CAUTION
The SmartNode product contains no user serviceable parts.
The mains outlet that is utilized to power the equipment must be
within 1 foot (3 meters) of the device and shall be easily accessible.
FCC Part 68 (ACTA) Statement (FXO ports)
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains—among other information—a product identifier in the format
US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The method used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company.
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
Industry Canada Notice (FXO ports)
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
This Declaration of Conformity means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to
the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be con-
FCC Part 68 (ACTA) Statement (FXO ports)61
SmartNode 4830 Getting Started Guide A • Compliance information
nected to the facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above condition may not prevent degradation of service in
some situations. Repairs to some certified equipment should be made by an authorized maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone lines
and internal metallic water pipe system, are connected together. This protection may be particularly important
in rural areas.
CE Notice
This equipment conforms to the requirements of Council Directive 1999/5/EC on the approximation of the
laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity.
The safety advice in the documentation accompanying this product shall be obeyed. the conformity to the
above directive is indicated by the CE sign on the device.
PPP and Frame-Relay support...............................................................................................................................66
Fax and modem support........................................................................................................................................66
IP services..............................................................................................................................................................67
Operating temperature ....................................................................................................................................68
Weight and power dissipation ...............................................................................................................................68
Power supply .........................................................................................................................................................68
Identification of the SmartNode devices via SNMP...............................................................................................69
63
SmartNode 4830 Getting Started Guide B • Specifications
DSP
One or two 4-channel DSPs
Voice connectivity
2-wire Loopstart, RJ-11/12
Short haul loop 1.1 km @3REN
EuroPOTS (ETSI EG201 188)
Programmable AC impedance, feeding, and ring voltage; On-Hook Voltage 48VDC
Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation
Ethernet interface
2 10/100 Full Duplex/Autosensing Ethernet RJ-45
Sync serial interface (if applicable)
ITU-T X.21 or V.35 interface
Female DB-25 and DB-15 connectors
DTE orientation. (DCE orientation for X.21 is available from the Patton factory upon special request).
According to table 14, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a SmartNode 4834-JS device reads out a numeric OID of
1.3.6.1.4.1.1768.2.4.5.1
, which represents a SmartNode
4834 device. The mapping of the sysObjectID to each of the SmartNode model is realized with the SmartNode product identification MIB.
The SNMP agent running in SmartWare is SNMP version 1
(SNMPv1) compliant. SNMP version 2 (SNMPv2) and SNMP
version 3 (SNMPv3) are not currently supported.
IMPORTAN
Identification of the SmartNode devices via SNMP69
Serial console.........................................................................................................................................................71
Ethernet 10Base-T and 100Base-T........................................................................................................................72
Analog FXS ...........................................................................................................................................................73
Analog FXO ..........................................................................................................................................................74
This section provides information on the cables used to connect the SmartNode and the interface cards to the
existing network infrastructure and to third party products.
Serial console
The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 28.
Serial Terminal
Note
A Patton Model 16F-561 RJ45 to DB-9 adapter is included with
each SmartNode 4000 Series device
Figure 28. Connecting a serial terminal
NoteSee section “Console port” on page 77 for console port pin-outs.
Introduction71
SmartNode 4830 Getting Started Guide C • Cabling
Ethernet 10Base-T and 100Base-T
Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. The
Ethernet ports support auto-MDI-X, so any standard Ethernet cable will work properly.
Hub
Straight-through cable
SmartNode: RJ-45, male
1
Tx+
2
Tx-
3
Rx+
6
Rx-
Hub/switch: RJ-45, male
1 Rx+
2 Rx3 Tx+
6 Tx-
Figure 29. Ethernet straight-through
Ethernet 10Base-T and 100Base-T72
SmartNode 4830 Getting Started Guide C • Cabling
Analog FXS
Applicable to SmartNodes equipped with FXS ports. The FXS ports are connected to analog terminals
(phones, fax machines, answering machines) via cables terminated with RJ-11 connectors (see section “FXS
port” on page 79 for details on port pinouts).
Telephone
RJ-11, maleRJ-11, male
Ring (-) 3
Tip (+) 4
RJ-11, male
3 Ring (-)
4 Tip (+)
Figure 30. Connecting an FXS device
Analog FXS73
SmartNode 4830 Getting Started Guide C • Cabling
Analog FXO
Applicable to SmartNodes equipped with FXO ports. The FXO ports are connected to analog phone lines via
cables terminated with RJ-11 connectors (see section “FXO port” on page 79 for details on port pinouts).
NoteThe phone line socket (connector type and pinout) available from the public
network vary from country to country. Refer to technical information available from your local operator for additional cabling information.
PSTN
wall plate
RJ-11, maleRJ-11, male
Ring (-) 3
Tip (+) 4
3 Ring (-)
4 Tip (+)
Figure 31. Connecting to an FXO line socket
Analog FXO74
SmartNode 4830 Getting Started Guide C • Cabling
T1/E1
(Applicable to SmartNodes with integrated T1 or E1 WAN interface). The T1 or E1 ports are connected to
local exchange (LE). On this SmartNode series, the T1/E1 ports may only be used for data connections, and
not for voice (PRI). There are other SmartNodes that carry PRI voice interfaces. Type and pin outs may vary
depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the
SmartNode.
Hazardous network voltages are present in the T1/E1 cables. If you detach the
cable, detach the end away from the SmartNode or interface card first to avoid
possible electric shock. Network hazardous voltages may be present on the
WARNING
WARNING
device in the area of the T1/E1 port, regardless of when power is turned OFF.
To prevent damage to the system, make certain you connect the
T1/E1 cable to the T1/E1 port only and not to any other RJ-45
socket.
DSL
(Applicable to SmartNodes with integrated DSL WAN interface). The DSL interface connects to the analog or
ISDN telecom line coming to your house. Depending on the country and type of installation, a frequency
splitter device may be inserted between the phone outlet and the SmartNode, splitting the DSL signal from the
phone signal.
Ethernet 10Base-T and 100Base-T port.................................................................................................................77
Sync Serial Port .....................................................................................................................................................78
V.35 Serial port .....................................................................................................................................................78
X.21 Serial Port .....................................................................................................................................................79
FXO port ..............................................................................................................................................................79
T1/E1 port ............................................................................................................................................................80
context ip router
interface eth0
ipaddress dhcp
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu
interface eth1
ipaddress 192.168.1.1 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu
interface wan
ipaddress dhcp
use profile napt NAPT
context ip router
dhcp-server use DHCP
port ethernet 0 0
medium auto
encapsulation ip
bind interface eth0 router
no shutdown
port ethernet 0 1
medium auto
encapsulation ip
bind interface eth1 router
no shutdown
SmartNode 4830 Getting Started Guide F • Installation checklist
Introduction
This appendix lists the tasks for installing a SmartNode 4830 Series Analog VoIP IAD (see table 22). Make a
copy of this checklist and mark the entries as you complete each task. For each SmartNode 4830 Series IAD,
include a copy of the completed checklist in your site log.
Table 22. Installation checklist
TaskVerified byDate
Network information available & recorded in site log
Environmental specifications verified
Site power voltages verified
Installation site pre-power check completed
Required tools available
Additional equipment available
All printed documents available
SmartWare release & build number verified
Rack, desktop, or wall mounting of chassis completed
SmartNode 4900 Getting Started Guide G • Accessories
Introduction
The cables listed in table 23 are available as accessories for the SmartNode 4900 Series products.
Table 23. Accessory cables
DescriptionPart Number
DB-25 male to M/34 male cable (Sync serial v.35 port)1205-25M/35M
DB-25 male to M/34 female cable (Sync serial v.35 port)1205-25M/35M
DB-15 male to DB-15 male cable (Sync serial x.21 port)EMEM216006
Introduction86
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