Patton 4520 User Manual
SmartNode 4520 & 4110 Series
VoIP Gateway Routers
Getting Started Guide
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Document Number: 132021U Rev. F
Part Number: 07MD4524-GS
Revised: March 1, 2006
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
web: www.patton.com
e-mail: support@patton.com
Trademark Statement
The terms SmartWare and SmartView are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their respective
owners.
Copyright © 2003–2006, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode router components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by
the use of this product. These damages include, but are not limited to, the following:
lost profits, lost savings and incidental or consequential damages arising from the use
of or inability to use this product. Patton Electronics specifically disclaims all other
warranties, expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
Contents
Contents ......................................................................................................................................................... 3
Compliance information ................................................................................................................................ 7
Radio and TV interference ................................................................................................................................7
CE notice ..........................................................................................................................................................7
Service ..............................................................................................................................................................7
About this guide ............................................................................................................................................. 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions ........................................................................................................................................................... 10
Safety when working with electricity ...............................................................................................................10
Preventing electrostatic discharge damage .......................................................................................................11
General observations .......................................................................................................................................11
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 13
SmartNode Series VoIP routers overview...............................................................................................................15
SmartNode 4520 Series router ........................................................................................................................16
Ports descriptions ......................................................................................................................................18
SmartNode 4110 Series router ........................................................................................................................20
Ports descriptions ......................................................................................................................................22
2 Applications overview.................................................................................................................................... 25
Introduction..........................................................................................................................................................27
Applications for SmartNode 4110 Series ...............................................................................................................27
SIP and H.323 terminal and PSTN gateways ..................................................................................................27
Application—Analog line extension over IP ....................................................................................................28
Application—ITSP dial-in access ....................................................................................................................28
Application—Private line automatic ringdown (PLAR) ..................................................................................29
Application—Enterprise campus BRI to FXS telephony extension ..................................................................29
Application—PBX toll bypass gateway ............................................................................................................30
Applications for SmartNode 4520 Series ...............................................................................................................30
Application—SOHO off-premise extension ....................................................................................................31
Application—Single-phone PSTN and VoIP access ........................................................................................32
3 Hardware installation.................................................................................................................................... 33
Planning the installation........................................................................................................................................35
Installation checklist ........................................................................................................................................36
Site log ............................................................................................................................................................37
Network information ......................................................................................................................................37
Network Diagram .....................................................................................................................................37
IP related information .....................................................................................................................................37
3
Contents
Model 4520 & 4110 Series Getting Started Guide
Software tools .................................................................................................................................................37
Power source ...................................................................................................................................................37
Location and mounting requirements .............................................................................................................38
Installing the gateway router..................................................................................................................................38
Mounting the gateway router ..........................................................................................................................38
Connecting cables ...........................................................................................................................................38
Installing an interface cable on the router’s FXS and FXO interface ports .................................................39
Installing the Ethernet cable ......................................................................................................................41
Connecting to external power source .........................................................................................................43
4 Getting started with the SmartNode.............................................................................................................. 45
Introduction..........................................................................................................................................................47
1. Configure IP address .........................................................................................................................................48
Power connection and default configuration ...................................................................................................48
Connect with the serial interface .....................................................................................................................48
Login ..............................................................................................................................................................49
Changing the IP address .................................................................................................................................49
2. Connect the SmartNode to the network............................................................................................................50
3. Load configuration ............................................................................................................................................50
Additional information..........................................................................................................................................51
5 LEDs status and monitoring ......................................................................................................................... 53
Status LEDs...........................................................................................................................................................55
6 Contacting Patton for assistance ................................................................................................................... 59
Introduction..........................................................................................................................................................61
Contact information..............................................................................................................................................61
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................61
Warranty coverage ..........................................................................................................................................61
Out-of-warranty service .............................................................................................................................61
Returns for credit ......................................................................................................................................61
Return for credit policy .............................................................................................................................62
RMA numbers ................................................................................................................................................62
Shipping instructions ................................................................................................................................62
A Specifications ................................................................................................................................................ 63
DSP.......................................................................................................................................................................65
Voice connectivity .................................................................................................................................................65
Connectivity..........................................................................................................................................................65
Voice processing (signalling dependent).................................................................................................................65
Fax and modem support........................................................................................................................................65
Voice signalling .....................................................................................................................................................66
Voice routing—session router................................................................................................................................66
IP services..............................................................................................................................................................66
Management .........................................................................................................................................................67
Operating environment .........................................................................................................................................67
4
5
Model 4520 & 4110 Series Getting Started Guide
Contents
Operating temperature ....................................................................................................................................67
Operating humidity ........................................................................................................................................67
System...................................................................................................................................................................67
Compliance ...........................................................................................................................................................67
Dimensions ...........................................................................................................................................................67
Weight and power dissipation ...............................................................................................................................68
Power supply .........................................................................................................................................................68
AC version ......................................................................................................................................................68
DC version .....................................................................................................................................................68
B Cabling ......................................................................................................................................................... 69
Introduction..........................................................................................................................................................71
Serial console.........................................................................................................................................................71
Ethernet 10Base-T and 100Base-T........................................................................................................................72
Analog FXS ...........................................................................................................................................................73
Analog FXO ..........................................................................................................................................................74
C Port pin-outs ................................................................................................................................................ 75
Introduction..........................................................................................................................................................77
Console port..........................................................................................................................................................77
Ethernet 10Base-T and 100Base-T port.................................................................................................................77
FXS port................................................................................................................................................................77
FXO port ..............................................................................................................................................................78
D SmartNode 4110 Series factory configuration .............................................................................................. 79
Introduction..........................................................................................................................................................81
E SmartNode 4520 Series factory configuration .............................................................................................. 83
Introduction..........................................................................................................................................................85
F Installation checklist .................................................................................................................................... 87
Introduction..........................................................................................................................................................89
6
Contents
Model 4520 & 4110 Series Getting Started Guide
Compliance information
Radio and TV interference
The SmartNode router generates and uses radio frequency energy, and if not installed and used properly-that
is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television
reception. The SmartNode router have been tested and found to comply with the limits for a Class A computing device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee
that interference will not occur in a particular installation. If the SmartNode router does cause interference to
radio or television reception, which can be determined by disconnecting the unit, the user is encouraged to try
to correct the interference by one or more of the following measures: moving the computing equipment away
from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment into a different
AC outlet (such that the computing equipment and receiver are on different branches).
Disconnect all power before servicing.
The SmartNode router contains no user serviceable parts.
The mains outlet that is utilized to power the equipment must be
within 1 foot (3 meters) of the device and shall be easily accessible.
CE notice
The CE symbol on your Patton Electronics equipment indicates that it is in compliance with the Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the European Union (EU).
Service
All warranty and non-warranty repairs must be returned freight prepaid and insured to Patton Electronics. All
returns must have a Return Materials Authorization number on the outside of the shipping container. This
number may be obtained from Patton Electronics Technical Services at:
• Tel: +1 (301) 975-1007
• Email: support@patton.com
• URL: www.patton.com
Note
Packages received without an RMA number will not be accepted.
7
8
Compliance information
Model 4520 & 4110 Series Getting Started Guide
About this guide
This guide describes the SmartNode 4110 and 4520 Series hardware, installation and basic configuration. For
detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 13 provides information about router features and capabilities
• Chapter 2 on page 25 contains an overview describing router operation and applications
• Chapter 3 on page 33 provides quick start hardware installation procedures
• Chapter 4 on page 45 describes getting started with the SmartNode router
• Chapter 5 on page 53 contains definitions for the LED status indicators
• Chapter 6 on page 59 contains information on contacting Patton technical support for assistance
• Appendix A on page 63 contains specifications for the routers
• Appendix B on page 69 provides cable recommendations
• Appendix C on page 75 describes the router’s ports and pin-outs
• Appendix D on page 79 lists the factory configuration settings for SmartNode 4110 Series devices
• Appendix E on page 83 lists the factory configuration settings for SmartNode 4520 Series devices
• Appendix F on page 87 lists the tasks for installing a SmartNode 4520 or 4110 Series router
For best results, read the contents of this guide before you install the router.
9
About this guide
Model 4520 & 4110 Series Getting Started Guide
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential Router problems. Warnings relate to personal injury issues, and Cautions refer to potential
property damage.
Note
Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
Safety when working with electricity
Mains Voltage: Do not open the case when the power cord is connected. For
systems without a power switch, line voltages are present within the power
supply when the power cord is connected.
Hazardous network voltages are present in WAN ports regardless of whether
power to the SmartNode is ON or OFF. To avoid electric shock, use caution
when near WAN ports. When detaching cables, detach the end away from the
SmartNode first.
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
10
11
Model 4520 & 4110 Series Getting Started Guide
Before opening the chassis, disconnect the telephone network
cables to avoid contact with telephone line voltages.
Ultimate disposal of this equipment must be handled according
to all applicable national laws and regulations.
About this guide
Preventing electrostatic discharge damage
When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.
Electrostatic Discharge (ESD) can damage equipment and impair
electrical circuitry. It occurs when electronic printed circuit cards
are improperly handled and can result in complete or intermittent failures. Do the following to prevent ESD:
Always follow ESD prevention procedures when removing
•
and replacing cards.
•
Wear an ESD-preventive wrist strap, ensuring that it makes
good skin contact. Connect the clip to an unpainted surface
of the chassis frame to safely channel unwanted ESD voltages
to ground.
•
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is
available, ground yourself by touching the metal part of the
chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and aggressive liquids
SN
About this guide
Model 4520 & 4110 Series Getting Started Guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type
Futura bold-italic type
Italicized Futura type
Futura type Indicates the names of fields or windows.
Garamond bold type
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
blue screen
screen
node
# An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Commands and keywords are in boldface font.
Parts of commands, which are related to elements already named by the user, are
in
boldface italic
Variables for which you supply values are in
Indicates the names of command buttons that execute an action.
<C>, and so on.
by vertical bars ( | )
Information you enter is in blue screen font.
Terminal sessions and information the system displays are in screen font .
The leading IP address or nodename of a SmartNode is substituted with
boldface italic
The leading SN on a command line represents the nodename of the SmartNode
font.
font.
italic
font
node
in
12
Chapter 1 General information
Chapter contents
SmartNode Series VoIP routers overview...............................................................................................................15
SmartNode 4520 Series router ........................................................................................................................16
Ports descriptions ......................................................................................................................................18
SmartNode 4110 Series router ........................................................................................................................20
Ports descriptions ......................................................................................................................................22
13
1 • General information Model 4520 & 4110 Series Getting Started Guide
14
Model 4520 & 4110 Series Getting Started Guide 1 • General information
SmartNode Series VoIP routers overview
The SmartNode 4520 and 4110 Series VoIP Gateway Routers (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 8 transparent voice and FAX calls over any IP or PSTN network. Leverage
low-cost IP services with packet-voice for complete branch office voice and data connectivity.
Figure 1. SmartNode Router (SmartNode 4524 shown)
The SmartNode 4520 Series Gateway Routers, equipped with two 10/100Base-T Ethernet ports provide;
voice over IP (VoIP) and Internet telephony plus Internet access routing, VPN and firewall functions, and
extensive Quality of Service (QoS) functions.
The SmartNode 4110 Series Media Gateways, equipped with a single 10/100Base-T Ethernet port that provide VoIP and Internet telephony.
The SmartNode VoIP Gateways and Gateway-Routers perform the following major functions:
• Voice over IP and local switching via a combination of 2 to 8 analog phone ports (FXS) and 2 to 4 analog
line ports (FXO).
• Standard compliant VoIP conversion in accordance with SIP and H.323 protocols.
• Internet access and IP Routing (4520 Series only) with IP Quality of Service (QoS) support for mixed voice
and data traffic.
Section “SmartNode 4520 Series router” on page 16 provides more information on the SmartNode 4520
Series. Section “SmartNode 4110 Series router” on page 20 describes the SmartNode 4110 Series.
SmartNode Series VoIP routers overview 15
1 • General information Model 4520 & 4110 Series Getting Started Guide
10/100 Ethernet
0/3 0/2 0/1 0/0
Voice Ports
FXS
SmartNode 4520 Series router
The SmartNode 4520 Series are compact VoIP Gateway Routers that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 2).
Figure 2. Examples of SN4520 Series rear panels
The following base models (each equipped with two 10/100Base-T Ethernet ports) are available:
• SmartNode 4522 (2 VoIP calls)
• SmartNode 4524 (4 VoIP calls)
• SmartNode 4526 (6 VoIP calls)
• SmartNode 4528 (8 VoIP calls)
16 SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
The port combinations are indicated in the extension of the model code. The products the following model
code conventions apply:
• JS stands for FXS ports
• JO stands for FXO ports
• UI stands for integrated universal input power supply (see figure 3)
• EUI stands for external universal input power supply (see figure 3)
For example, the model code SN4526/4JS2JO/EUI describes a SmartNode configured as follows:
• 4 FXS ports
• 2 FXO ports
• External power supply
Note For a complete listing of available models, refer to the SmartNode
VoIP page at http://www.patton.com/voip/.
Figure 3. SmartNode 4520 Series power input connectors
SmartNode Series VoIP routers overview 17
1 • General information Model 4520 & 4110 Series Getting Started Guide
Ports descriptions
The SmartNode 4520 Series rear panel ports are described in table 2.
Table 2. Rear panel ports
Port Location Description
10/100 Ethernet
ETH 0/0 & ETH 0/1
Analog voice port,
FXS
Analog voice port,
FXO
Power Rear panel The gateway is available in a DC or AC power input version (see
Rear panel
Rear panel
Rear panel
RJ-45 connectors (see figure 16 on page 39) that connect the router to an
Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
FXS RJ-11(6 position, 4 wire) connectors (see figure 16 on page 39) that
connect the router with an analog terminal (a telephone, for example)
FXO port. EuroPOTS support (ETSI EG201 188). FXS on-hook voltage is
48V for each FXS port.
FXO RJ-11(6 position, 4 wire) connectors (see figure 16 on page 39) that
connect the router with an analog line (FXS port). EuroPOTS support (ETSI
EG201 188).
figure 3), labeled as follows:
• AC version (Internal power supply): 100–240 VAC, 50/60 Hz, 200 mA
• DC version: 12 VDC, 1.25 A
Console Front panel
Used for service and maintenance, the Console port (see figure 4 on page 19),
an RS-232 RJ-45 connector, connects the router to a serial terminal such as a PC
or ASCII terminal (also called a dumb terminal).
Reset button behavior
For those SmartNode devices that have a Reset button on the rear panel, its behavior is as follows:
• To restart the unit with the current startup configuration—Press for less than 1 second and release the Reset
button. The SmartNode will restart with the current startup configuration.
• To restart the unit with factory default configuration—Press the Reset button for 5 seconds until the Power
LED starts blinking. The unit will restart with factory default configuration.
• To restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Start with the
unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button
when the Power LED starts blinking so the unit will enter bootloader mode.
18 SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
Figure 4. SmartNode 4520 Series front panels
Note For LED descriptions, refer to chapter 5, “LEDs status and monitor-
ing” on page 53.
SmartNode Series VoIP routers overview 19
1 • General information Model 4520 & 4110 Series Getting Started Guide
0/3 0/2 0/1 0/0
Voice Ports
FXS
SmartNode 4110 Series router
The SmartNode 4110 Series are compact VoIP Gateways that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 5).
Figure 5. Examples of SN4110 Series rear panels
The following base models (each equipped with one 10/100Base-T Ethernet port) are available:
• SmartNode 4112 (2 VoIP calls)
• SmartNode 4114 (4 VoIP calls)
• SmartNode 4116 (6 VoIP calls)
• SmartNode 4118 (8 VoIP calls)
20 SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
The port combinations are indicated in the extension of the model code. The products the following model
code conventions apply:
• JS stands for FXS ports
• JO stands for FXO ports
• UI stands for integrated universal input power supply (see figure 6)
• EUI stands for external universal input power supply (see figure 6)
For example, the model code SN4116/4JS2JO/EUI describes a SmartNode configured as follows:
• 4 FXS ports
• 2 FXO ports
• External power supply
Note For a complete listing of available models, refer to the SmartNode
VoIP page at http://www.patton.com/voip/.
Figure 6. SmartNode 4110 Series power input connectors
SmartNode Series VoIP routers overview 21
1 • General information Model 4520 & 4110 Series Getting Started Guide
Ports descriptions
The SmartNode 4110 Series rear panel ports are described in table 3.
Table 3. Rear panel ports
Port Location Description
10/100 Ethernet
ETH 0/0
Analog voice port,
FXS
Analog voice port,
FXO
Power Rear panel The gateway is available in a DC or AC power input version (see
Rear panel
Rear panel
Rear panel
RJ-45 connector (see figure 5 on page 20) that connects the router to an
Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
FXS RJ-11(6 position, 4 wire) connectors (see figure 16 on page 39) that
connect the router with an analog terminal (a telephone, for example)
FXO port. EuroPOTS support (ETSI EG201 188).
FXO RJ-11(6 position, 4 wire) connectors (see figure 16 on page 39) that
connect the router with an analog line (FXS port). EuroPOTS support (ETSI
EG201 188).
figure 6), labeled as follows:
• AC version (Internal power supply): 100–240 VAC, 50/60 Hz, 200 mA
• DC version: 12 VDC, 1.25 A
Console Front panel
Used for service and maintenance, the Console port (see figure 7 on page 23),
an RS-232 RJ-45 connector, connects the router to a serial terminal such as a PC
or ASCII terminal (also called a dumb terminal).
Reset button behavior
For those SmartNode devices that have a Reset button on the rear panel, its behavior is as follows:
• To restart the unit with the current startup configuration—Press for less than 1 second and release the Reset
button. The SmartNode will restart with the current startup configuration.
• To restart the unit with factory default configuration—Press the Reset button for 5 seconds until the Power
LED starts blinking. The unit will restart with factory default configuration.
• To restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Start with the
unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button
when the Power LED starts blinking so the unit will enter bootloader mode.
22 SmartNode Series VoIP routers overview
Model 4520 & 4110 Series Getting Started Guide 1 • General information
Figure 7. SmartNode 4110 Series front panels
Note For LED descriptions, refer to chapter 5, “LEDs status and monitor-
ing” on page 53.
SmartNode Series VoIP routers overview 23
1 • General information Model 4520 & 4110 Series Getting Started Guide
24 SmartNode Series VoIP routers overview
Chapter 2 Applications overview
Chapter contents
Introduction..........................................................................................................................................................27
Applications for SmartNode 4110 Series ...............................................................................................................27
SIP and H.323 terminal and PSTN gateways ..................................................................................................27
Application—Analog line extension over IP ....................................................................................................28
Application—ITSP dial-in access ....................................................................................................................28
Application—Private line automatic ringdown (PLAR) ..................................................................................29
Application—Enterprise campus BRI to FXS telephony extension ..................................................................29
Application—PBX toll bypass gateway ............................................................................................................30
Applications for SmartNode 4520 Series ...............................................................................................................30
Application—SOHO off-premise extension ....................................................................................................31
Application—Single-phone PSTN and VoIP access ........................................................................................32
25
2 • Applications overview Model 4520 & 4110 Series Getting Started Guide
26
Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview
Introduction
Patton’s SmartNode Media Gateway Routers deliver the features you need for advanced multiservice voice and
data network applications. They combine high quality voice-over-IP with powerful quality of service routing
functions to build professional and reliable VoIP networks. This chapter describes typical applications for
which the SmartNodes are uniquely suited.
Note Detailed configuration information for the applications can be found on the
CD-ROM that was included with your SmartNode device or online from
the Patton webserver.
Applications for SmartNode 4110 Series
The SmartNode 4110 Series device, equipped with a single Ethernet port, provides gateway and over-IP line
extension services.
SIP and H.323 terminal and PSTN gateways
All models provide voice-over-IP and FAX-over-IP services for integration into a VoIP network running the SIP
or H.323 protocol (see figure 8). The SmartNode 4110 Series supports automatic registration to a Gatekeeper
or SIP server to provide analog extension services or PSTN breakout connectivity.
Figure 8. PSTN and Terminal gateways
Introduction 27
Loading...