Paso Sound Products T3130BGM Operating Instructions And Service Manual

Series 3000
TT33113300BBGGMM
T3130BGM
Integrated Mixer Amplifiers
© copyright Paso Sound Products, Inc. 1999 Specifications are subject to change without notice
Innovation through technology since 1931
Manual
Operating Instructions
and Service Manual
30 Watt - 4 Channel
2 Zone
Integrated Mixer Amplifier
PPAACCKKAAGGEEDD PPAA AAMMPPLLIIFFIIEERRSS AANNDD AACCCCEESSSSOORRIIEESS
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT
EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE
CAUTION !
MMOOHH
VVOOXX
REV. 1.0
IMPORTANT NOTE:
THIS OPERATING MANUAL IS PROVIDED AS AN INSTALLATION AND AS AN OPERATING AID. PASO SOUND PRODUCTS, INC. DOES NOT ASSUME ANY RESPONSIBILITY AS TO ITS ACCURACY AND SHALL NOT BE LIABLE IN TORT OR CON­TRACT FOR ANY DIRECT CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE ARIS­ING FROM THE INSTALLATION, USE OR INABILITY TO USE THIS PRODUCT.
SERIES 3000
DESCRIPTION AND APPLICATIONS SPECIFICATIONS
PAGE 2
© copyright Paso Sound Products, Inc.1999 Specifications are subject to change without notice T3130BGM
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4 Channel Inputs - 2 Zone Outputs
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Wide Frequency Response
Very Low Distortion
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Balanced Microphone Input
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Phantom Power on MIC Input with Selector
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Transformer Balanced Telephone Paging Input
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Telephone Input Level Control
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Auxiliary Input With Stereo Summing
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Auxiliary Input Attenuator
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Balanced Program Input
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Independent Input Controls
Bass and Treble Controls
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VOX - Voice Activated Muting
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Direct Muting or Unmuting
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600 ohm and 8 ohm 1 Watt
Music on Hold Amplifier
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MOH Amplifier Source Selector
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Zone 2, 1 Watt - 8 ohm Output
with Separate Control
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AC Accessory Outlet
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8 ohm, 25 Volt & 70 Volt
Output Impedance
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Rack Mounting
with Optional Kit
Power Output: Distortion: Frequency Response: Inputs:
Input 1 Input 2 Input 3 Input 4
Sensitivity & Z:
Input 1 Input 2 Input 3
Input 4 Hum & Noise: Telephone Input: Music on Hold Output: Zone 2 Output: Output Impedance: Controls:
Front Panel:
Rear Panel
Phantom Power: MOH Source: Tone Control Action: VOX:
Muting/Unmuting:
Rack Mounting: Power Requirement: Power Consumption: AC Accessory Outlet: Terminations: Housing Finish: Dimensions:
Net Weight:
UNP A CKING ACCESSORIES
Immediately upon receipt of the amplifier, inspect the unit and shipping container for indications of improper handling or in transit damage.The equipment was carefully inspect­ed and tested before leaving the factory. Notify the Transportation Company immediately if any damage is found. ONLY THE CONSIGNEE CAN FILE A CLAIM WITH THE CARRIER FOR DAMAGE DURING SHIPMENT. Be sure to save the carton and packing material as evidence of damage for the shipper inspection. DO NOT SHIP the unit back to the factory unless authorized by the factory.
IN TRANSIT DAMAGES ARE NOT COVERED BY THE PASO WARRANTY.
30 Watt RMS Less than 0.5% THD 20 - 20,000 Hz ± 1 db
Microphone Balanced Telephone Transformer Balanced Auxiliary Program Balanced
Mic
=1 Mv - 250 ohm balanced
Tel
=100 Mv - 600 ohm balanced
Aux
=200 Mv - 47K ohm
Prog.
=1 Volt - 10K ohm balanced
Mic
-70 db,
Aux/Pgm
-75 db 600 ohm Transformer balanced 600 ohm-1 Volt Transf. balanced 1 Watt-8 ohm 8 ohm, 25 Volt and 70 Volt line
MIC Volume , AUX Volume, PROG V olume , Bass, Treble PHONE Level, AUX Attenuator, MOH & ZONE 2 Level Control On MIC Input w/internal jumper AUX or PROG w/internal jumper +/-10 db at 100 Hz and 10 K hz Voice Activated Muting MIC/PHONE mutes AUX/PROG Mutes or Unmutes MIC/AUX/PROG Optional Rack Kit 117 Volt, 50-60 Hz AC=100 VA 300 W Max. Unswitched Screw Terminals, RCA Jacks Black
10.5"W., 9.5"D., 3.5"H.
(267X242X89 mm)
11 Lbs
(5.0 Kg)
27/3500 - Standard 19” Rack Mounting Kit. Black finish. Complete with hardware
rackkit
SERIES 3000
OPERATING PRECAUTIONS SAFETY NOTES
PAGE 3
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICET3115/3130BGM
BEFORE OPERATING THE AMPLIFIER, BE SURE YOU FULLY UNDERSTAND ALL INSTRUCTIONS AND FEATURES OF THE UNIT.
DO NOT assume anything, read all instructions care­fully.
DO NOT connect the amplifier to any power source other than 120 volts 60 hz. (unless otherwise speci­fied).
DO NOT turn on the amplifier until all input and out­put connections have been made.
MOUNTING
ALWAYS PROVIDE GOOD VENTILATION FOR THE AMPLIFIER.
Good ventilation allows air to flow under, around and through the amplifier.
DO NOT mount amplifier into a container or a closed unventilated closet while operating.
DO NOT place any object or accessory equipment such as Tuners, Mixers, Cassette Decks, etc.on top of the amplifier.Obstructing or closing the cabinet ventilation openings may cause overheating.
POWER AND GROUNDING
The amplifier is furnished with a three-prong plug as a standard equipment. Connect the line cord to a three-wire grounded outlet supplying 120 volts 60 Hz.. If a three-wire grounded outlet is not available, use a standard two wire adapter.Be sure that the adapter grounding pigtail is connected to the screw securing the outlet wall plate.
NEVER defeat the grounding feature of the AC line cord.
NEVER replace fuses unless power cord is removed from the AC wall outlet.
NEVER install accessories unless the power cord is removed from the AC wall outlet.
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOIS­TURE
RACK MOUNTING
CAUTION
INSTALLATION AND OPERATION
A) Procure the optional accessory Rack Mount Kit. B) Turn amplifier up side down and remove the four rubber feet by unscrewing the four holding screws. C) Remove three screws on each side of the amplifier holding the amplifier cover. D) Install the rack kit brackets by using the self-tapping screws provided and the screws removed as per C.
O
SERIES
3000
INTEGRATED AMPLIFIER
POWER
3115rack
5
6
7
8
2
1
0
1 0
9
3
4
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AUX
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MIC
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PROGRAM
2
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3
44
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­5
5 +
3
2
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TREBLE
BASS
2
1
3
44
1
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­5
5 +
3
2
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Fig. 3 - Rack Kit Mounting
SERIES 3000
FRONT PANEL CONTROLS
PAGE 4
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE
REAR PANEL INPUTS - OUTPUTS
O
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6
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8
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1
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10
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5+
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5+
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SERIES
3000
INTEGRATED AMPLIFIER
MIC PROGRAM BASS TREBLE POWER
3115cont
2 3 4 5 6
5
6
7
8
2
1
0
10
9
3
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1
AUX
1) MICROPHONE Input Volume Control
2) AUX Volume Control
3) PROGRAM Volume Control
4) Bass Control
5) Treble Control
6) On-Off Power Switch
1) Unswitched AC Auxiliar y Socket
2) 600 ohm MOH Output
3) 1 Watt 8 ohm Output (2nd zone or MOH)
4) MOH Output Level
5) AUX Input
6) AUX Input Level Attenuator
7) TEL Output Level Control
8) Balanced Telephone Paging Input
9) Balanced Microphone Input
10) Balanced Program Input
11) Mute/Unmute Terminals
12) Speaker Output
13) Chassis Ground Screw
14) AC Line Fuse
15) AC Power Cord
T3115BGM
Fig. 4 - Front Panel Controls
Fig. 4A - Rear Panel Inputs and Outputs
1
CAUTION; TO REDUCE THE RISK OF FIRE OR SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DO NOT REMOVE COVER. THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
117V 60 Hz
POWER RATING SUPPL Y VOL T A GE
POWER CONSUMPTION
CAUTION: TO REDUCE THE RISK OF FIRE,
300 W MAX.
UNSWITCHED
REPLACE ONLY WITH SAMETYPE OF FUSE.
ATTENTION: AFIN DE REDUIR LE RISQUE D'INCENDIE, REMPLACER SEUL PAR UN FUSIBLE DE MEME TYPE.
LINE FUSE
1.6A 250 V
3115inou
ATTENTION: POUR REDUIRLES RISQUES D' INCENDIE OU DE CHOC ELECTRIQUE, NE PAS EXPOSER A LA PLUIE OU L'HUMIDITE, NE PAS ENLEVER LE COUVERCLE. AUCUN REGLAGE A L'INTERIEUR. POUR REPARATION CONSULTERUNE PERSONNE QUALIFIEE
T3115BGM
GROUND
131415
AMPLIFIER
15 W RMS
117V 60 HZ
70 VA
COM 70V
8 25V
CLASS 2 WIRING ACCEPTABLE
SER. NO.
12
MOH OUTPUT
600 ohm
1 Volt
MOH OUTPUT
8 OHM
LEVEL
1 WATT
10K OHM
MUTE
BALANCED BALANCED BALANCED
11 10 9 8
1 V
52 3 4 6
AUX
47K ohm 200 Mv
IN PARALLEL
L
R
250 OHM
1 MV
AUX
ATTENUA T OR
600 OHM
100 MV
TELMICPROGRAM
GHOTCOMGHOTCOMGHOTCOMUNMUTE G
7
TEL OUTPUT
LEVEL
SERIES 3000
INPUT CONNECTIONS
MICROPHONE INPUT
PAGE 5
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICET3115BGM
MICROPHONE TYPE
The Microphone Input accept Low Impedance (250-600 ohm) Microphones. The Microphone may be a balanced output type (three wire) or an unbalanced output type (two wire).
PASO MICROPHONES
All PASO low impedance Microphones have a balanced output for best performance. Connect the RED lead to terminal HOT, the WHITE lead to terminal COM and the SHIELD to terminal G (see Fig. 5A).
CAUTION
TO PREVENT POSSIBLE DAMAGE TO SPEAKERS OR THE AMPLIFIER ALL INPUT CONNECTIONS MUST BE MADE WITH THE AMPLIFIER OFF (POWER OFF).
WIRING
CABLE
INSTALLATION AND WIRING
Fig. 5 Amplifier Rear Panel View
3115micbal
The microphone lead color refers to Paso Microphones only. When using other microphone brand refer to instructions packed with the unit.
G
UNMUTE
PROGRAM
COM HOT
SHIELD
MIC
RED
WHITE
BALANCED
MIC
THREE LEADS BALANCED MICROPHONE WIRING
G COM HOT
BALANCED
G MUTE
3115micunbal
The microphone lead color refers to Paso Microphones only. When using other microphone brand refer to instructions packed with the unit.
G
UNMUTE
PROGRAM
COM HOT
SHIELD
MIC
RED
BALANCED
MIC
THREE LEADS BALANCED MICROPHONE WIRING
G COM HOT
BALANCED
G MUTE
Fig. 5A - Rear Panel MIC Input Terminals
MICROPHONE INPUT
Attach the microphone leads to the terminal strip as per diagram in Fig 5A or Fig. 5B.
DO NOT GROUND THE MICROPHONE CABLE SHIELD TO THE CHASSIS OF THE AMPLIFIER
Fig. 5B - Rear Panel MIC/TEL Input Terminals
BALANCED MICROPHONE
IMPORTANT NOTE: The use of an unbalanced Microphone (two leads) is not recommended. For best results in a PA Application always use a Unidirectional, Low Impedance, Balanced Microphone (three leads).
CABLE LENGTH - If the distance between the Microphone and the Amplifier Input is greater than 15 ft (4.5 m) a Balanced Microphone must be used.Use a two conductor shielded wire and connect Microphone to Amplifier as per Diagram in Fig. 5A.
MICROPHONE CABLE ROUTING - The Microphone Cable should be carefully routed. Improper Cable routing will cause spu­rious oscillations, regenerative noises, hum, etc. that may perma­nently damage the Amplifier.
l Do not route cable next to power lines.
ll
Do not route cable near or over Fluorescent Fixtures.
ll
Do not route cable next to Speaker Wires.
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Do not install cable inside Power Line Conduits.
ll
Avoid the use of staples that may penetrate the cable.
UNBALANCED MICROPHONE
Attach the Microphone leads to the terminal strip as per diagram in Fig 5B. Be sure the cable length does not exceeds 15 Ft.(4.5 m).
CAUTION; TO REDUCE THE RISK OF FIRE OR SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DO NOT REMOVE COVER. THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
117V 60 Hz
POWER RATING SUPPLY V OL T A GE
POWER CONSUMPTION
CAUTION: TO REDUCE THE RISK OF FIRE,
300 W MAX.
UNSWITCHED
REPLACE ONLY WITH SAMETYPE OF FUSE.
ATTENTION: AFIN DE REDUIR LE RISQUE D'INCENDIE, REMPLACER SEUL PAR UN FUSIBLE DE MEME TYPE.
LINE FUSE
1.6A 250 V
ATTENTION: POUR REDUIRLES RISQUES D' INCENDIE OU DE CHOC ELECTRIQUE, NE PAS EXPOSER A LA PLUIE OU L'HUMIDITE, NE PAS ENLEVER LE COUVERCLE. AUCUN REGLAGE A L'INTERIEUR. POUR REPARATION CONSULTERUNE PERSONNE QUALIFIEE
T3115BGM
AMPLIFIER
15 W RMS
117V 60 HZ
70 VA
COM 70V
GROUND
CLASS 2 WIRING ACCEPTABLE
SER. NO.
8 25V
AUX
47K ohm 200 Mv
IN PARALLEL
MOH OUTPUT
600 ohm
1 Volt
8 OHM
1 WATT
MUTE
L
MOH OUTPUT
LEVEL
R
10K OHM
1 V
BALANCED BALANCED BALANCED
250 OHM
1 MV
AUX
ATTENUA TOR
600 OHM
100 MV
GHOTCOMGHOTCOMGHOTCOMUNMUTE G
TEL OUTPUT
LEVEL
TELMICPROGRAM
SERIES 3000
OUTPUT CONNECTIONS
PAGE 11
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICET3115/3130BGM
25 VOLT AND 70 VOLT CONSTANT VOLTAGE DISTRIBUTION SYSTEMS - In applications requiring a large number of speakers that are located at a far distance from the amplifier a 25 Volt or a 70 Volt Constant Voltage method is most widely used.
MAIN ADVANTAGES IN USING THE HIGH IMPEDANCE METHOD
1) All speakers are connected in parallel usually on to a single speaker line.
2) The Amplifier Output Voltage is constant over a very wide range of load impedance.
3) The Amplifier Output Voltage remains practically constant if loudspeakers are connected or disconnected from the line.
4) Different acoustic power can be allocated in each area as required by using the power taps on the speaker line transformer.
5) Since the system provides a higher voltage at a lower current, resistive loss in the cable is reduced resulting in a higher efficiency.
6) Calculations of the output power needed and the speaker power requirements are simple and easily accomplished.
INSTALLATION AND WIRING
CONSTANT VOLTAGE DISTRIBUTION SYSTEMS
spkout05
0.6 5
0
2.5
1.25
0.6 5
0
2.5
1.25
0.6 5
0
2.5
1.25
0.6 5
0
2.5
1.25
COM
8
25V 70V
spk 1 spk 2 spk 3 spk 4
70 Volt
Transformer
70 Volt
Transformer
70 Volt
Transformer
70 Volt
Transformer
Total Speaker Load Calculation
T
L = SPK1+SPK2+SPK3+SPK4
T
L =1.25+1.25+2.5+5 = 10 Watt
Fig. 11 - 70 Volt Constant Voltage System Diagram
INSTALLATION TIPS
1) Determine the amount of speakers required for the installation and their location.
2) Choose the power output needed for each speaker (typ­ically 1.25 Watt for background music applications and 5­10 Watt for paging hor ns).
3) Add all the speaker taps wattage (see Fig. 11) and be sure that the total power needed does not exceed the Rated RMS Power Output of the Amplifier
4) Procure a jacketed, two conductor cable of at least 18 gauge.
5) Carefully route cable starting with the farthest speaker in the system and until all speakers are reached by the cable and terminating at the Amplifier location. The best cable route is determined by the individual application.
6) Connect each speaker in accordance to the power out­put required by selecting the corresponding Power Tap. IMPORTANT NOTE: Make sure that the unused stripped power tap wires are INDIVIDUALLY INSULATED and do not touch each other or an amplifier overload will occur.
7) Connect the speakers cable to the
25 Volt
or
70 Volt
and
COM
output terminals of the Amplifier, turn the system on and balance the various speakers accordingly. The selec­tion of the Constant Voltage (25 Volt or 70 Volt) is deter­mined by the speakers used.All speakers must operate at the same constant voltage and cannot be mixed.
LINE ATTENUATORS In installation requiring that one or a group of speakers have an independent level control a Line Attenuator can be utilized.The Fig. 11A shows the use of a PASO model VC20 - 20 Watt Attenuator used to control two speakers simultaneously. The wire colors pertain to the VC20, if other types are used follow the directions supplied with the unit.
By turning the stepped switch of the VC20 the level of speakers SPK 1 and SPK 2 can be adjusted, up or down, from 0 (no output) to the maximum output determined by the tap utilized on the speakers (in this example 2.5 Watt max.). Speakers SPK 3 and SPK 4 are not effected.
NOTE: The total power required for all the speaker or speakers to be controlled should not exceed the Power Handling rating of the Attenuator.Example: the maximum load for the VC20 is 20 Watt.
WIRING
spkout06
0.6 5
0
2.5
1.25
0.6 5
0
2.5
1.25
COM
8
25V 70V
spk 3 spk 4
70 Volt
Transformer
70 Volt
Transformer
Total Speaker Load Calculation
T
L
= SPK1+SPK2+SPK3+SPK4
T
L
= 2.5+2.5+2.5+2.5 = 10 Watt MAX.
0.6
5
0
2.5
1.25
spk 1
70 Volt
Transformer
0.6
5
0
2.5
1.25
spk 2
70 Volt
Transformer
RED
BLUE
BLACK
PASO VC20 ATTENUATOR
Fig. 11A - Using a Line Attenuator Diagram
SERIES 3000
TROUBLESHOOTING CHART
AC LINE FUSE REPLACEMENT
PAGE 15
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICET3115/3130BGM
AMPLIFIER IS COMPLETELY DEAD.
POWER INDICATOR DOES NOT GLOW.
POWER INDICATOR GLOWS BUT THERE IS NO OUTPUT FROM THE AMPLIFIER.
LOUD HUM OR CRACKLING SOUND FROM THE SPEAK­ERS.
OUTPUT LEVEL LED’S GLOW CYCLICALLY
SOUND IS INTERMITTENT.
SOUND IS DISTORTED AND SCRATCHY.
ACOUSTIC FEEDBACK OR LOUD SQUEAL OCCURS WHEN AMPLIFIER IS TURNED ON.
MAINTENACE AND SERVICE
THE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED PERSONNEL ONLY. TO AVOID ELEC­TRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL ONLY.
CCAAUUTTIIOONN !!
RREEMMOOVVAALL OOFF TTHHEE AAMMPPLLIIFFIIEERR CCOOVVEERR PPRREESSEENNTTSS AANN EELLEECCTTRRIICCAALL SSHHOOCCKK HHAAZZAARRDD
AALLWWAAYYSS RREEMMOOVVEE TTHHEE PPOOWWEERR CCOORRDD FFRROOMM TTHHEE AACC WWAALLLL OOUUTTLLEETT
PROBLEM SYMPTOMS PROBABLE CAUSE
1) NO VOLTAGE PRESENT AT AC OUTLET.
2) AC LINE FUSE OPEN.
3) DEFECTIVE OR OPEN POWER CORD.
4) POWER SWITCH INOPERATIVE.
5) POWER TRANSFORMER WINDING OPEN.
6) POWER INDICATOR DEFECTIVE OR DISCONNECTED.
1) INPUT CONTROLS SETTING NOT ADJUSTED PROPERLY.
2) SPEAKER WIRES SHORTED.
3) SPEAKER(S) LINE INTERRUPTED.
4) MICROPHONE OR PROGRAM SOURCE INTERRUPTED.
1) MICROPHONE INPUTS INCORRECTLY WIRED.
2) OPEN GROUND OR SHIELD IN INPUT CABLES.
3) SPEAKER TERMINALS SHORTED TO CHASSIS GROUND.
1) SPEAKER LINE SHORTED.
2) ONE OR MORE SPEAKER OR LINE TRANSFORMER SHORTED.
3) OUTPUT IMPEDANCE LOAD MISMATCHED WITH AMPLIFIER OUTPUT IMPEDANCE SETTING (OVERLOAD).
4) IN CONSTANT VOLTAGE SYSTEMS (25-70 V) THE TOTAL LOAD POWER REQUIREMENT EXCEEDS THE AMPLIFIER POWER RAT­ING (OVERLOAD).
5) EXCESSIVELY HIGH SETTING OF ONE OR MORE VOLUME CON­TROLS.
1) MICROPHONE IS LOCATED TOO CLOSE OR IS FACING SPEAK­ERS.
2) VOLUME CONTROL SETTING TOO HIGH.
3) TONE CONTROLS SHOULD BE SET IN THE CUT RANGE.
CAUTION:TO REDUCE THE RISK OF FIRE REPLACE ONLY WITH THE SAME TYPE OF FUSE
Procure a Fuse Type: AG Tur n amplifier power switch to the Off position. Remove power cord from
AC outlet. Insert the tip of a screwdriver inside the Fuse Holder Cap and remove the fuse by unscrewing the cap. Replace Fuse and screw the cap back onto Fuse Holder.
This Troubleshooting Chart is provided to the installer as an aid in locating and correcting possible problems that may arise during instal­lation or after use.This char t should only be used by qualified personnel trained in repair and maintenance of electrical apparatus.
SERIES 3000
PAGE 17
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICET3115/3130BGM
Fig. 17 - Schematic Diagram
SERIES 3000
PAGE BACK
REPLACEMENT PARTS
Please provide complete information when you request replace­ment parts from either the Factory or a Paso Authorized Distributor. Be certain to include the Part Number and Description as it appears on the parts list, the Model Number of the unit and if possible the Serial Number and the date of pur­chase of the unit. Replacement parts inventory is maintained specifically to repair Paso products.Part sales for other reasons or applications will be declined.
ORDERING FROM THE FACTORY
Print all information on a purchase order form and mail to: PASO SOUND PRODUCTS, INC. 4750 Goer Drive - Building F NORTH CHARLESTON, SC 29406
Be sure to include the following:
- Paso part number
- Part description
- Quantity required
- Model number of the unit
- Serial number of the unit
- Your payment or your authorization for COD shipment for parts not covered by the Warranty or if your company has a current account with the factory
RETAIN ORIGINAL IN WARRANTY PARTS UNTIL YOU RECEIVE REPLACEMENTS. PARTS THAT SHOULD BE RETURNED TO THE FACTORY WILL BE LISTED ON YOUR PACKING SLIP.
For your convenience replacement parts are also available through Paso Authorized Distributors and Dealers nation wide. Obtain a location list directly from the Factory or your regional Paso Representative.
TECHNICAL CONSULTATION
- Need help with your installation ?
- Need help with the operation of the unit ?
- Need help with a repair ? Call or write for assistance. You will find our Technical Dept..
eager to help or assist you with any technical problem you may have encountered except “`Customizing'' for a unique applica­tion.
The effectiveness of our consultation service depends on the accuracy of the information you furnish. Be sure to tell us:
- The Model and Serial number of the unit
- The date of purchase
- An exact description of the difficulty
- All you have done in attempting to correct the problem Call our toll-free phone number:
1-800 231 3034
CUSTOMER SERVICE
REPLACEMENT PARTS REPAIR SERVICE
REPAIR SERVICE
Repair service for out of warranty Paso products may be obtained form your local Paso distributor or any other qualified repair station.
In warranty repairs must be returned to the Factory. Prior authorization must be obtained from the Factory. Products received without authorization will be refused by our Receiving Dept..
IN WARRANTY REPAIR SERVICE
Call or write the Factory to obtain an authorization to return the product for repairs.
Pack the equipment in the original carton or in a strong carton with at least THREE INCHES of resilient packing material on all sides, top and bottom. Seal the carton with reinforced tape and mark it FRAGILE on at least two sides. Remember, the Carrier will not accept liability for shipping damages if the unit is improp­erly packed.
EQUIPMENT RECEIVED IN DAMAGED CONDITION DUE TO POOR PACKING WILL BE REFUSED AND THE WARRANTY COVERAGE IS AUTOMATICALLY VOIDED.
The Paso Sound Limited Warranty provides: The examination of the returned product must disclose in our
judgement, a manufacturing defect. The warranty does not extend to any product that has been subject to misuse, neglect, accident, improper installation or where the serial number of the product has been removed or defaced.
Ship via insured prepaid United Parcel Service or Parcel Post to: PASO SOUND PRODUCTS, INC.
4750 Goer Drive - Building F NORTH CHARLESTON, SC 29406 ATT.SERVICE DEPARTMENT The equipment will be returned freight prepaid after repairs.
Be sure to include the following:
- Your name and address
- Date of purchase and copy of invoice
- A brief description of the difficulty
- A return address shipping label
-
OUT OF WARRANTY REPAIR SERVICE
Follow return instructions as per in warranty repair service.Prior to performing all necessary repairs, you will be advised of the charges and at that time a written authorization by you will be required including authorization to return the equipment COD for the service and shipping charges. This will avoid unnecessary delays in returning the equipment to you.
Printed in USA Manual OM
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