Partner Tech International PT-6900 Service Manual

PT-6900

Service Manual

Copyright

This publication, including all phot ogra phs, i llustrati ons a nd soft ware , is pro tected und er inte rnatio nal c opyright laws,
with all rights reserved. Neither this manual, nor any of t he material contained herein, may be reproduced without writ­ten consent of the author.

Disclaimer

The information in this document is subject to change without notice. The manufacturer makes no representa tio ns or
warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or
fitness for any particular purpose. The manufacturer reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of th e manufact urer to no tify any perso n of such revisi on or
changes.

Trademark recognition

TouchWare is either a registered tr ademark or trademark of 3M.
VIA and VIA Vinyl are either registered trademarks or trademarks of VIA Technologies Incorporated.
All other product names used in this manual are the properties of their respective owners and are acknowledged.

Federal Communications Commission (FCC)

This equipment has been tested an d foun d to co mply with the limi ts for a Cl ass A digital device, pursuant to Pa rt 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guar­antee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, w hi ch ca n be determined by turning the equipment off and on, the user is encouraged to
try to correct the interfe r ence by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment onto an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.
Shielded interconnect cables and a shielded AC power cable must be employed with this equipment to ensure compli-

ance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by
the system's manufacturer could void the user's authority to operate the equipment.

Declaration of conformity

This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

i

About this manual

The service manual provides service information for the PT-6900 POS. This manual is designed to help trained service
personnel to locate and fix failing parts on the PT-6900.

This manual consists of the following sections:

Chapter 1 Getting Started: This section provides general information on the

PT-6900, a packing list, and illustrations to iden­tify components.

Chapter 2 BIOS Setup Utility: The BIOS chapter provides information on navi-

gating and changing settings in the BIOS Setup
Utility.

Chapter 3 Installing Drivers and Software: This chapter provides information on installing

drivers for supported operating systems.

Chapter 4 Locating the Problem: Refer to this chapter to locate the failing part or

cause of the problem that requires servicing.

Chapter 5 Replacing Field Replaceable Units (FRUs): This chapter provides drawings and instructions

to replace all FRUs.

Appendix: Optional Components, Exploded Diagram,

and Parts List:

The appendix includes an exploded diagram of
the PT-6900 and the parts list and order number
for each part.

Safety information

Before servicing the PT-6900, read the safety information under “Safety and precautions” on page 57.

Revision history

Version 1.0, February 2007

ii

TABLE OF CONTENTS

Chapter 1

Getting Started ..................................................................................................................1

Unpacking and listing the PT-6900 contents ...................................................................................... 1

Identifying components ......................................................................................................................2

Front-right view .................................................................................................................................................2

Rear-right view ..................................................................................................................................................3

Rear connectors .................................................................................................................................................4

Removing the rear cover ..................................................................................................................... 5

Chapter 2

BIOS Setup Utility ...........................................................................................................7

About the Setup Utility ....................................................................................................................... 7

Entering the Setup Utility ..................................................................................................................................8

BIOS navigation keys .........................................................................................................................................8

Using BIOS .......................................................................................................................................................9

Standard CMOS features .................................................................................................................... 9

IDE Primary/Secondary Master/Slave ...........................................................................................................10

Advanced BIOS Features ................................................................................................................. 11

CPU Features .................................................................................................................................................12

Advanced Chipset Features .............................................................................................................. 13

Integrated Peripherals ...................................................................................................................... 15

OnChip IDE Device ........................................................................ .................................................................16

Onboard Device ...............................................................................................................................................17

SuperIO Device ................................................................................................................................................18

Power Management Setup ................................................................................................................ 20

PnP/PCI Configurations ....................................................................................................................22

IRQ Resources .................................................................................................................................................23

PC Health Status ............................................................................................................................... 24

Frequency/Voltage Control ............................................................................................................... 25

Other BIOS Options .......................................................................................................................... 26

Load Fail-Safe Defaults ...................................................................................................................................26

Load Optimized Defaults .................................................................................................................................26

Set Supervisor and User Passwords ................................................................................................................27

Save & Exit Setup ...................................................................................................... ......................................27

Exit Without Saving .........................................................................................................................................27

Chapter 3

Installing Drivers and Software ......................................................................................29

Driver auto installation ..................................................................................................................... 29

Chipset drivers utility ........................................................................................................................ 30

Application accelerator .....................................................................................................................32

Graphics drivers for Windows XP and Windows 2000 .................................................................... 35

Audio drivers .................................................................................................................................... 37

LAN drivers ...................................................................................................................................... 41

Touch screen drivers ......................................................................................................................... 43

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Using the touch screen calibrator ...................................................................................................... 46

Installing the MT 7 ...........................................................................................................................................46

Calibrating the touchscreen ....................................................... .... .................................................................48

Chapter 4

Locating the Problem .....................................................................................................49

General checkout guidelines ............................................................................................................. 49

Cash drawer checkout ....................................................................................................................... 49

LCD symptoms ................................................................................................................................. 51

Touch screen symptoms .................................................................................................................... 51

Power symptoms ............................................................................................................................... 52

Network symptoms ........................................................................................................................... 52

USB symptoms ................................................................................................................................. 53

Boot symptoms ................................................................................................................................. 53

Peripheral-device symptoms ............................................................................................................. 53

Motherboard and PCB board jumper settings ...................................................................................54

Setting a jumper ...............................................................................................................................................54

Motherboard jumpers and connectors .............................................................................................................55

Chapter 5

Replacing Field Replaceable Units (FRUs) ...................................................................57

Safety and precautions ...................................................................................................................... 57

Before you begin ............................................................................................................................... 58

Replacing Parts ................................................................................................................................. 58

Rear base cover ...............................................................................................................................................59

Front base cover ..............................................................................................................................................60

Front USB PCB and bracket ...........................................................................................................................61

Customer display .............................................................................................................................................62

HDD .................................................................................................................................................................63

I/O PCB ...........................................................................................................................................................64

CF card PCB ...................................................................................................................................................65

CF card bracket ...............................................................................................................................................66

CPU and heatsink ............................................................................................................................................67

Inverter shield ........................................................................ ..........................................................................68

Inverter ............................................................................................................................................................69

Memory ............................................................................................................................................................70

Video PCB .......................................................................................................................................................71

Touch panel ......................................................... ..... .......................................................................................72

Touch control PCB .............................................................................. .... ..... ...................................................74

Mainboard .......................................................................................................................................................75

Front display cover ..........................................................................................................................................76

LCD panel ........................................................................................................................................................77

Appendix:

Optional Components, Exploded Diagram, and Parts List ............................................79

Optional Components - Installing the drivers ...................................................................................79

Magnetic stripe reader (MSR) .........................................................................................................................79

Fingerprint reader ...........................................................................................................................................81

i-Button reader .................................................................................................................................................84

Keyboard ..........................................................................................................................................................89

Optional Components - Removing/replacing the module ................................................................ 91

Main parts ......................................................................................................................................... 92

iv

List of Parts FRUs ............................................................................................................................. 92

Display Parts and Cables .................................................................................................................. 94

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vi

LIST OF FIGURES

Figure 1.1 Unpacking/repacking the PT-6900...............................................................................1

Figure 1.2 Front-right view of PT-6900........................................................................................2

Figure 1.3 Rear-right view of PT-6900 .........................................................................................3

Figure 1.4 Connectors with cables disconnected...........................................................................4

Figure 2.1 Main BIOS menu .........................................................................................................8

Figure 2.2 Standard CMOS Features menu...................................................................................9

Figure 2.3 IDE Primary Master submenu......................................................................................10

Figure 2.4 Advanced BIOS Features menu..................................................................................11

Figure 2.5 CPU Feature submenu..................................................................................................12

Figure 2.6 Advanced Chipset Features menu................................................................................13

Figure 2.7 Integrated Peripherals menu.........................................................................................15

Figure 2.8 OnChip IDE Device menu ...........................................................................................16

Figure 2.9 Onboard Device menu..................................................................................................17

Figure 2.10 Super IO Device menu.................................................................................................18

Figure 2.11 Power Management Setup menu..................................................................................20

Figure 2.12 PnP/PCI Configurations menu.....................................................................................22

Figure 2.13 PC Health Status menu.................................................................................................24

Figure 2.14 Frequency/Voltage Control menu................................................................................25

Figure 4.1 Connecting a cash drawer ............................................................................................50

Figure 4.2 Mainboard jumper settings...........................................................................................55

Figure 6.1 Exploded diagram main parts.......................................................................................92

Figure 6.2 Exploded diagram display parts and cables .................................................................94

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viii

CHAPTER 1

G

ETTING S TARTED

This chapter describes the preparation before servicing the PT-6900. The following topics are described.

• “Unpacking and listing the PT-6900 contents”

• “Identifying components” on page 2

• “Removing the rear cover” on page 5

Unpacking and listing the PT-6900 contents

If the PT-6900 is returned for servicing in its original packing, save the packing materials for return to the customer.
List and ensure that after you finish servicing, the items you unpack are repacked as shown in Figure 1.1.

• PT-6900

•Power cable

• Customer display (optional)

Figure 1.1 Unpacking/repacking the PT-6900

1

Identifying components

This section describes the parts and connectors on the PT-6900.

Front-right view

13452

Figure 1.2 Front-right view of PT-6900

1 15-inch TFT LCD touch screen
2 Power button
3 USB cover
4Green Power LED
5 Amber Hard drive LED

DESCRIPTION

2 Getting Started

Rear-right view

1

2

3

4

Figure 1.3 Rear-right view of PT-6900

1 Customer display cover
2
3 CompactFlash card slot cover
4 Rear cover
5 Rear cover latches

DESCRIPTION

Identifying components 3

Rear connectors

Figure 1.4 shows the connectors on the rear of the PT-6900. You must remove the rear cover to access the connectors.
See “Removing the rear cover” on page 5.

3 1 5 6 7 2 4 8

16

Figure 1.4 Connectors with cables disconnected

1 Audio line out connector
2 Green activity LED
3 RJ-45 connector
4 Orange link LED
5 PS/2 mouse connector
6 COM 3 connector
7 Parallel connector
8 COM 2 connector

9 DC power connector
10 RJ-11 connector
11 COM 1 connecto r

15

14 13 12 11 10 9

DESCRIPTION

12 VGA connector
13 COM 4 connector
14 PS/2 keyboard connector
15 USB connectors
16 Mic input connector

4 Getting Started

Removing the rear cover

Follow these instructions to remove the rear cover.

1 Rotate the display until it’s perpendicular.

2 Open the rear cover latches.

3 Remove the rear cover.

Removing the rear cover 5

6 Getting Started

CHAPTER 2

BIOS S

The BIOS (Basic Input and Output System) Setup Utility displa ys the system's configuration status and provides
options to set system parameters. The parameters are stored in battery-backed-up CMOS RAM that saves this informa­tion even when the power is turned off. When the system is turned back on, the system is configured with the values
found in CMOS.The following topics are described in this chapter.

• “About the Setup Utility”

• “Entering the Setup Utility” on page 8

• “Standard CMOS features” on page 9

• “Advanced BIOS Features ” on page 11

• “Integrated Peripherals ” on page 15

• “Power Management Setup” on page 20

• “PnP/PCI Configurations” on page 22

• “PC Health Status” on page 24

• “Frequency/Voltage Control” on page 25

• “Other BIOS Options” on page 26

ETUP UTILITY

About the Setup Utility

The BIOS Setup Utility enables you to configure the following items:

• Hard drives, diskette drives, and peripherals

• Video display type and display options

• Password protection from unauthorized use

• Power management features

If you have made settings that you do not want to save, use the "Exit Without
Saving" item and press Y to discard any changes you have made.

TIP

This Setup Utility should be used for the following:

• When changing the system configuration

• When a configuration error is detected and you are prompted to make changes to the Setup Utility

• When trying to resolve IRQ conflicts

• When making changes to the Power Management configuration

• When changing the User or Supervisor password

7

Entering the Setup Utility

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When you power on the system, BIOS enters the Power-On Self Test (POST) routines. POST is a series of built-in
diagnostics performed by the BIOS. After the POST routines are completed, the following message appears:

Press DEL to enter SETUP

Press the delete key <Delete> to access the Award BIOS Setup Utility:

P

hoenix – AwardBIOS CMOS Setup Utility

Standard CMOS Features

Advanced BIOS Features

Advanced Chipset Features

Integrated Peripherals

Power Management Setup

PnP/PCI Configurations

PC Health Status

ESC: Quit
F10: Save & Exit Setup

Time, Date, Hard Disk Type...

Figure 2.1 Main BIOS menu

BIOS navigation keys

The BIOS navigation keys are listed below.

Frequency/Voltage Control

Load Fail-Safe Defaults

Load Optimized Defaults

Set User Password

Save & Exit Setup

Exit Without Saving

: Select Item

KEY FUNCTION

←↑↓→

+/–/PU/PD Modifies the selected field's values

Esc Exits the current menu

F1 Displays a screen th at describes all key functions
F5 Loads previously saved values to CMOS
F6 Loads a minimum configuration for troubleshooting
F7 Loads an optimum set of values for peak performance

F10 Saves the current configuration and exits Setup

Shift + F2 Changes the color of the BIOS menu

8 BIOS Setup Utility

Scrolls through the items on a menu

Using BIOS

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When you start the Setup Utility, the main menu appears. The main menu of the Setup Utility displays a list of the
options that are available. A highlight indicates wh ic h op tion is currently selected. Use the cursor arrow keys to move
the highlight to other options. When an option is highlighted, execute the option by pressing <Enter>.

Some options lead to pop-up dialog boxes that prompt you to verify t hat you wish to exe cute that option. Other option s
lead to dialog boxes that prompt you for information.

Some options (marked with a triangle ) lead to submenus that enable you to change the values for the option . Use the
cursor arrow keys to scroll through the items in the submenu.

Standard CMOS features

Selecting Standard CMOS Features on the main menu displays the following menu:

P

hoenix – AwardBIOS CMOS Setup Utility

Date (mm:dd:yy) Sat, Feb 10 2007
Time (hh:mm:ss) 21 : 33 : 35

Standard CMOS Features

Item Help

IDE Primary Master
IDE Primary Slave
IDE Secondary Master
IDE Secondary Slave

Halt On [All, But Keyboard]

Base Memory 640K
Extended Memory 489472K
Total Memory 490496K

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

[ST340014A]
[ None]
[ None] Change the day, month,
[ None] year and century

Menu Level

Figure 2.2 Standard CMOS Features menu

Date and Time

The Date and Time items show t he current date and ti me held by the PT -6900. If yo u are running a Windows OS, these
items are automatically updated whenever you make changes to the Windows Date and Time Properties utility.

Halt On

This item defines the operation of the system POST (Power On Self Test) routine. You can use this item to select
which types of errors in the POST are sufficient to halt the system.

Base Memory, Extended Memory, and Total Memory

These items are automatically detected by the system at start up time. These are display-only fields. You cannot make
changes to these fields.

• Base Memory – This field displays the amount of conventional memory detected by the system during boot.

• Extended Memory – This field displays the amount of extended memory detected by the system during boot.

• Total Memory – This field displays the total amount of memory (Base and Extended) detected by the system

during boot.

Press <Esc> to return to the main menu.

Standard CMOS features 9

IDE Primary/Secondary Master/Slave

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This field is used to configure the IDE hard drive installed in the system. Move the cursor to highlight the IDE Pri­mary/Secondary Master/Slave fields and press <Enter>. The IDE Primary Master submenu opens:

P

hoenix – AwardBIOS CMOS Setup Utility

IDE HDD Auto-Detection [Press Enter]

IDE Primary Master [Auto]
Access Mode [Auto]

IDE Primary Master

Item Help

Menu Level

Capacity 40022 MB To auto-detect the

Cylinder 19158 this channel
Head 16
Precomp 0
Landing Zone 19157
Sector 255

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.3 IDE Primary Master submenu

HDD’s size, head...on

IDE HDD Auto-Detection

Press Enter while this item is highlighted if you want the Setup Utility to automatically detect and configure a hard
disk drive on the IDE channel.

If you are setting up a new hard disk drive that supports LBA mode, more than
one line will appear in the parameter box. Choose the line that lists LBA for an

NOTE

LBA drive.

IDE Primary/Secondary Master/Slave

If you leave this item at Auto, the system will automatica lly de tec t an d c on figu re an y IDE d evice s it fin ds. If it fails to
find a hard disk, change the value to Manual and then manually configure the drive by entering the characteristics of
the drive in the fields described below:

• Capacity – displays the capacity of the HDD in megabytes (MB).

• Cylinder – indicates the number of cylinders that the HDD has. A cylinder is the sum total of all tracks that are

in the same location on every disk surface.

• Head – displays the number of heads in the HDD. A head is a device that reads and writes data on the hard

disk.

• Precomp – displays the track where precompen sati on is initi ated. Precompensation is a feature whereby the

HDD uses a stronger magnetic field to write data in sectors that are closer to the center of the disk. In CAV
recording, in which the disk spins at a constant speed, the sectors closest to the spindle are packed tighter than
the outer sectors.

• Landing Zone – displays the location of the safe non-data area o n a hard disk that is use d for parkin g the re ad/

write head.

• Sector – displays the number of sectors available on the HDD. A sector is the smallest unit of storage space on

a disk.

10 BIOS Setup Utility

Access Mode

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This item defines special ways that can be used to access IDE hard disks such as LBA (Large Block Addressing).
Leave this value at Auto and the system will automatically decide the fastest way to access the hard disk drive.

Press <Esc> to close the IDE device sub-menu and return to the Standard CMOS Features menu.

Advanced BIOS Features

Selecting Advanced BIOS Features on the main menu opens up this screen:

P

hoenix – AwardBIOS CMOS Setup Utility

CPU Feature
Virus Warning [Disabled]
CPU L1 & L2 Cache [Enabled]
Quick Power On Self Test [Enabled]
First Boot Device [USB-ZIP]
Second Boot Device [HDD-1]
Third Boot Device [HDD-0]
Boot Other Device [Enabled]
Small Logo(EPA) Show [Disabled]

Advanced BIOS Features

[Press Enter]

Item Help

Menu Level

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.4 Advanced BIOS Features menu

Virus Warning

When enabled, this item provides protection against viruses that try to write to the boot sector and part ition table of the
hard disk drive. You need to disable this item when installing an operating system. We recommend that you enable
anti-virus protection as soon as you have installed an operating system. The default setting is Disabled.

CPU L1 & L2 Cache

All processors that can be installed in this mainboard use internal level 1 (L1) and ex ternal level 2 (L2) cache memo ry
to improve performance. Leave this item at the default setting for better performance. The default setting is Enabled.

Quick Power On Self Test

Enable this item to shorten the power on testing (POST) and have the system start up faster. You can enable this item
after you are confident that the system hardware is operating smoothly. The default setting is Enabled.

First/Second/Third Boot Device

The BIOS loads the operating system from the disk drives in the sequence selected in these three fields. The default
setting is USB-ZIP/HDD-1/HDD-0.

Boot Other Device

When enabled, the system searches all other possible locations for an operating system if it fails to find one in the
device. The default setting is Enabled.

Small Logo (EPA) Show.

Determines whether the EPA logo appears during boot up. The default setting is Disabled.
Press <Esc> to return to the main menu.

Advanced BIOS Features 11

CPU Features

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This menu comes with CPU-related parameters:

P

hoenix – AwardBIOS CMOS Setup Utility

Thermal Management Thermal Monitor 1

Execute Disable Bit [Enabled]

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.5 CPU Feature submenu

Thermal Management

CPU Feature

Item Help

Menu Level

When disabled, forces
the XD feature flag to
always return 0.

Shows the thermal management monitor. This item is non-configurable. The default setting is Thermal Monitor 1.

Execute Disable Bit

The default setting is Enabled.

12 BIOS Setup Utility

Advanced Chipset Features

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This option displays critical timing pa rameters of th e mainbo ard . Leave the items o n this menu at the ir defaul t settings
unless you are very familiar with the technical specifications of the system hardware. If you change the values incor­rectly, you may introduce fatal errors or recurring instability into the system.

P

hoenix – AwardBIOS CMOS Setup Utility

Advanced Chipset Features

DRAM Timing Selectable [By SPD]

x CAS Latency Time 2.5
x Active to Precharge Delay 6
x DRAM RAS# to CAS# Delay 3
x DRAM RAS# Precharge 3
DRAM Integrity Mode Non-ECC
MGM Core Frequency 400/266/133/200 MHz

System BIOS Cacheable [Enabled]
Video BIOS Cacheable [Disabled]
Memory Hole at 15M-16M [Disabled]

**On=Chip VGA Setting**

On-Chip Frame Buffer Size [32MB]

Boot Display CRT+LFP
Panel Number 1024x768 24Bit/1CH

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.6 Advanced Chipset Features menu

Menu Level

Item Help

DRAM Timing

Set this to the default value to enable the system to automatically set the SDRAM timing by SPD (Serial Presence
Detect). SPD is an EEPROM chip on the DIMM module that stores information about the memory chips it conta ins,
including size, speed, voltage, row and column addresses, and manufacturer. The default value is By SPD.

When the DRAM Timing setting is set to “Manual”, the fields precede d by an “x” becomes
configurable.

NOTE

CAS Latency Time

This item enables you to specify the time delay (in clock cycles or CLKs) that elapses before the SDRAM carries out a
read command after receiving it. The value specified here also sets the number of CLKs that will elapse for the com­pletion of the first part of a burst transfer. Low values indicate a faster data transaction. When synchronous DRAM is
installed, the number of clock cycles of CAS latency depends on the DRAM timing. The default is 2.5.

Active to Precharge Delay

This item specifies the number of clock cycles needed after a bank active command before a precharge can occur. The
default is 6.

DRAM RAS# to CAS# Delay

The default is 3.

Advanced Chipset Features 13

DRAM RAS# to Precharge

The default is 3.

DRAM Data Integrity Mode

This item detects whether the installed DRAM has error correction. This parameter is non-configurable.

MGM Core Frequency

Shows the supported DRAM clocks. This parameter is non-configurable.

System/Video BIOS Cacheable

These items allow the video and/or system to be cached in memory for faster execution. W e rec ommend that you leave
these items at the default value. The default setting is Enabled/Disabled.

Memory Hole At 15M-16M

This item can be used to reserve memory space for some ISA expansion ca rds that require it. The default setting is Dis­abled.

On-Chip Frame Buffer Size

Sets the frame buffer memory of the built-in VGA controller. The default setting is 32 MB.

Boot Display

If you connect an external display to the PT-6900, you can use this setting to turn off the LCD and only use the exter­nal display. To use dual displays this must be set to CRT+LCD. The default setting is CRT+LFP.

Panel Number

This setting auto-detects the panel resolution and other panel settings. Unless you changed the panel of the PT-6900,
leave this setting at its default. The default setting is 1024x768 24Bit/1CH.

Press <Esc> to return to the Advanced Chipset Features menu.

14 BIOS Setup Utility

Integrated Peripherals

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This option defines the operation of peripheral components on the system's input/output ports.

P

hoenix – AwardBIOS CMOS Setup Utility

Integrated Peripherals

OnChip IDE Device

Onboard Device

SuperIO Device
Watch Dog Timer Select [Disabled]
Com3 With Voltage [None]
Com4 With Voltage [None]

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.7 Integrated Peripherals menu

[Press Enter]
[Press Enter]
[Press Enter]

OnChip IDE Device (See “OnChip IDE Device” on page 16.)
Onboard Device (See “Onboard Device” on page 17.)
SuperIO Device (See “SuperIO Device” on page 18.)
Watch Dog Timer Select

Sets the watch dog timer. The default setting is Disabled.

Item Help

Menu Level

Com 3/4 With Voltage

COM ports can be set to supply both data and power to the peripherals that connect to them. Check if the device you
connect needs power from the COM port or if it has its own power supply. The factory setting for the COM ports is
None.

The voltage for the COM ports is set at None at the factory. However, for example
to provide power to an installed customer display, this setting must be set at 12V
for the corresponding COM port. For a 5V device such as a barco de scanner, the

IMPORTANT

setting should be 5V.

Integrated Peripherals 15

OnChip IDE Device

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Use this item to enable or disable the PCI IDE channels that are integrate d on the main board. Sele ct the ite m and press
<Enter> to open the following menu:

P

hoenix – AwardBIOS CMOS Setup Utility

OnChip IDE Device

OnChip Primary PCI IDE [Enabled]
IDE Primary Master PIO [Auto]
IDE Primary Slave PIO [Auto]
IDE Primary Master UDMA [Auto]
IDE Primary Slave UDMA [Auto]
OnChip Secondary PCI IDE [Enabled]
IDE Secondary Master PIO [Auto]
IDE Secondary Slave PIO [Auto]
IDE Secondary Master UDMA [Auto]
IDE Secondary Slave UDMA [Auto]

IDE HDD Block Mode [Enabled]

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.8 OnChip IDE Device menu

Menu Level

Item Help

On-Chip Primary/Secondary IDE

Use these items to enable or disable the PCI IDE chan nels that a re integr ated on the ma inboard. Th e default setti ng for
both fields is Enabled.

IDE Primary/Secondary Master/Slave PIO

Each IDE channel supports a master device and a slave device. These four items let you assign which kind of PIO
(Programmed Input/Output) is used by IDE devices. Choose Auto to let the system auto detect which PIO mode is
best, or select a PIO mode from 0-4. The default setting is Auto.

Primary/Secondary Master/Slave UDMA

Each IDE channel supports a master device and a slave device. This mainbo ard supports Ult raDMA tech nology, which
provides faster access to IDE devices. If you install a device that supports UltraDMA, change the appropriate item on
this list to Auto. You may have to install the UltraDMA driver supplied with this mainboard in order to use an
UltraDMA device. The default setting is Auto.

IDE HDD Block Mode

Enable this field if the IDE hard drive supports block mode. Block mode enables BIOS to automatically detect the
optimal number of block read and writes per sector that the drive can support and improves the speed of access to IDE
devices. The default setting is Enabled.

Press <Esc> to return to the Integrated Peripherals menu.

16 BIOS Setup Utility

Onboard Device

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ÇÈÅÆ

Use this item to enable or disable the PCI devices that are integrated on the mainboard. Select the item and press
<Enter> to open the following menu:

P

hoenix – AwardBIOS CMOS Setup Utility

Onboard Device

USB Controller [Enabled]
USB 2.0 Controller [Enabled]
USB Keyboard Support [Disabled]
AC97 Audio [Auto]
AC97 Modem [Auto]
Init Display First [Onboard/AGP]

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.9 Onboard Device menu

Menu Level

Item Help

USB Controller

This item must be enabled to use the Universal Serial Bus ports on the mainboard. The default setting is Enabled.

USB 2.0 Controller

The USB 2.0 Controller item allows USB 2.0 functionality. The default setting is Enabled.

USB Keyboard Support

Enable this item if you plan to use a keyboard connected through the USB port in a legacy operating system (such as
DOS) that does not support Plug and Play. The default setting is Disabled.

AC97 AUDIO

Enables and disables the onboard audio ch ip . Disab le this item if you are going to install a PCI audio a dd -in c ard. The
default setting is Auto.

AC97 Modem

Enables and disables the onboard modem chip. Disable this item if you are go ing to install a PCI audio add-in card.
The default setting is Auto.

Init Display First

Use this item to specify whether the graphics adapter is installed in one of the PCI slots or is integrated on the main­board. The default setting is Onboard/AGP.

Press <Esc> to return to the Integrated Peripherals menu.

Integrated Peripherals 17

SuperIO Device

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ÇÈÅÆ

Use this item to change settings for I/O devices. Select the item and press <Enter> to open the following menu:

P

hoenix – AwardBIOS CMOS Setup Utility

SuperIO Device

Onboard Serial Port 1 [3F8/IRQ4]
Onboard Serial Port 2 [2F8/IRQ3]
UART Mode Select [Normal]
Onboard Parallel Port [378/IRQ7]
Parallel Port Mode [SPP]

x EPP Mode Select EPP1.7
x ECP Mode Use DMA 3

Onboard Serial Port 3 [3E8]
Serial Port 3 Use IRQ [IRQ3]
Onboard Serial Port 4 [2E8]
Serial Port 4 Use IRQ [IRQ4]
Onboard Serial Port 5 [4F8]
Serial Port 5 Use IRQ [IRQ5]
Onboard Serial Port 6 [4E8]
Serial Port 6 Use IRQ [IRQ7]

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.10 Super IO Device menu

Menu Level

Item Help

Onboard Serial Port 1

This option is used to assign the I/O addre ss and IRQ for the onboard serial port 1. The default setting is 3F8/IRQ4.

Onboard Serial Port 2

This option is used to assign the I/O addre ss and IRQ for the onboard serial port 2. The default setting is 2F8/IRQ3.

UART Mode Select

This option is used to set the UART mode. The default setting is Normal.

Onboard Parallel Port

This option is used to assign the I/O address and IRQ for the onboard parallel port. The default setting is 378/IRQ7.

Parallel Port Mode

Enables you to set the data transfer protocol for the parallel port. There are five options: SPP (Standard Parallel Port),
EPP (Enhanced Parallel Port), ECP (Extended Capabilities Port), ECP+EPP, and PntMode. The default setting is SPP.

SPP allows data output only. Extended Capabilities Port (ECP) and Enhanced Parallel Port (EPP) are bi-directional
modes, allowing both data input and output. ECP and EPP modes are only supported with EPP- and ECP-aware
peripherals. PntMode allows the parallel port to operate in bipoloar mode.

ECP Mode Use DMA

When the onboard parallel port is set to EPP mode, the parallel port can use EPP1.7 or EPP1.9. The default setting is
EPP1.7.

ECP Mode Use DMA

When the onboard parallel port is set to ECP mode, the parallel port can use DMA 3 or DMA 1. The default setting is 3.

Onboard Serial Port 3

This option is used to assign the I/O address for the onbo ard serial port 3. The default setting is 3E8.

18 BIOS Setup Utility

Serial Port 3 Use IRQ

This option is used to assign the IRQ for the onboard serial port 3. The default setting is IRQ3.

Onboard Serial Port 4

This option is used to assign the I/O address for the onbo ard serial port 4. The default setting is 2E8.

Serial Port 4 Use IRQ

This option is used to assign the IRQ for the onboard serial port 4. The default setting is IRQ4.

Onboard Serial Port 5

This option is used to assign the I/O address for the onboard serial port 5. The default setting is 4F8.

Serial Port 5 Use IRQ

This option is used to assign the IRQ for the onboard serial port 5. The default setting is IRQ5.

Onboard Serial Port 6

This option is used to assign the I/O address for the onbo ard serial port 6. The default setting is 4E8.

Serial Port 6 Use IRQ

This option is used to assign the IRQ for the onboard serial port 6. The default setting is IRQ7.

To supply power to the customer display, the COM6 voltage is factory set to DC
+12V.

NOTE

Integrated Peripherals 19

Power Management Setup

`

ÇÈÅÆ

Use these items to control system power management. Modern operating systems take care of much of the power man­agement. This mainboard supports ACPI (Advanced Configuration and Power Interface).

P

hoenix – AwardBIOS CMOS Setup Utility

Power Management Setup

ACPI Function [Enabled]
ACPI Suspend Type [S1(POS)]

x Run VGA BIOS if S3 Resume Auto

Power Management [User Define]
Video Off Method [DPMS]

Video Off In Suspend [Yes]
Suspend Type [Stop Grant]
MODEM Use IRQ [3]
Suspend Mode [Disabled]
HDD Power Down [Disabled]
Soft-off by PWR-BTTN [Instant Off]
CPU THRM-Throttling [50%]

x USB KB Wake-Up From S3 Disabled

Resume by Alarm [Disabled]

x Date (of Month) Alarm 0
x Time (hh:mm:ss) Alarm 0 : 0 : 0

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.11 Power Management Setup menu

Menu Level

Item Help

ACPI Function

This mainboard supports ACPI (Advanced Configuration and Power management Interface). Use this item to enable
or disable the ACPI feature. The default setting is Enabled.

ACPI is a power management specification that makes hardware status informa­tion available to the operating system. ACPI enables a PC to turn its peripherals
on and off for improved power management. It also allows the PC to be turned

NOTE

on and off by external devices, so that mouse or keyboard activity wakes up the
PT-6900.

ACPI Suspend Type

Use this item to define how the system suspends. In the default, S1(POS), the suspend mode is equivalent to a software
power down. If you select S3(STR), the suspend mode is a suspend to RAM - the system shuts down with the excep­tion of a refresh current to the system memory. The default setting is S1(POS).

Run VGABIOS if S3 Resume

When the ACPI Suspend Type is set S3(STR), this item enables the BIOS to run the VGA BIOS when the system
resumes from S3. The default setting is Auto.

Power Management

This item acts like a master switch for the power-saving modes and hard disk timeouts. If this item is set to Max Sav­ing, power-saving modes occur after a sho rt timeout. If th is item is set to Min Saving, power -savin g modes occur after
a longer timeout. If the item is set to User Define, you can define timeouts for the power-saving modes. The default
setting is User Defined.

Video Off Method

This item defines how the video is powered down to save power. The default setting is DPMS.

20 BIOS Setup Utility

Video Off In Suspend

This option defines if the video is powered down when th e system is put into susp end mode. The default setting is Yes.

Suspend Type

This option defines the suspend type for the video. The default setti ng is Stop Grant.

MODEM Use IRQ

This option sets the IRQ for the modem chip. The default setting is 3.

Suspend Mode

The CPU clock will be stopped and the video signal will be suspended if no Power Management events occur for a
specified length of time. Full power function will return when a Power Management event is detected. Options are
from 1 Min to 1 Hour and Disabled. The default setting is Disabled.

HDD Power Down

The IDE hard drive will spin down if it is not a ccessed with in a sp ecifi ed len gth of ti me. Optio ns are from 1 Min to 15
Min, and Disabled. The default setting is Disabled.

Soft-Off by PWR-BTTN

Under ACPI (Advanced Configuration and Power ma nag emen t In te rface) you can create a software power do wn . In a
software power down, the system can be resumed by Wake Up Alarms. This item lets you install a software power
down that is controlled by the normal power button on the system. If the item is set to Instant-Off, then the power but­ton causes a software power down. If the item is set to Delay 4 Sec. then you have to hold the power button down for
four seconds to cause a software power down. The default setting is Instant-Off.

CPU THRM-Throttling

The default setting is 50.0%.

USB KB Wake-Up From S3

The default setting is Disabled.

Resume by Alarm

When set to Enabled, the following two fields become availa ble and you can set the date (day of the month), hour,
minute and second to turn on your system. When set to 0 (zero) for the day of the month, the alarm will power on your
system every day at the specified time. The default setting is Disabled.

Date (of Month) Alarm

When set to “0” the system powers on everyday at the time specified in the “Time (hh:mm:ss) Alarm” field. Select a
date from 1 to 31 for the system to power on at the time specified in the “Time (hh:mm:ss) Alarm” field. The default
setting is 0.

Time (hh:mm:ss) Alarm

Set the time for the system to power on as de fine d in the ‘Dat e (of Month) Alarm” field. The time set in this field must
be later than the time in the RTC time as shown in the “Standard CMOS features” on page 9.

Power Management Setup 21

PnP/PCI Configurations

`

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This option configures how PnP (Plug and Play) and PCI expansion cards operate in the sy stem. Both the ISA and PCI
buses on the mainboard use system IRQs (Interrupt ReQuests) and DMAs (Direct Memory Access). You must set up
the IRQ and DMA assignments correctly through the PnP/PCI Configurations menu; otherwise, the mainboard will not
work properly. Selecting “PnP/PCI Configurations” on the main menu displays this menu:

P

hoenix – AwardBIOS CMOS Setup Utility

PnP/PCI Configurations

Reset Configuration Data [Disabled]

Resources Controlled By [Auto(ESCD)]

x IRQ Resources Press Enter

PCI/VGA Palette Snoop [Disabled]

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.12 PnP/PCI Configurations menu

Menu Level

Item Help

Reset Configuration Data

If you enable this item and restart the system, any PnP configuration data stored in the BIOS Setup is cleared from
memory. The default setting is Disabled.

Resources Controlled By

You should leave this item at the default Auto (ESCD). Under this setting, the system d yn amica lly allocates resources
to plug and play devices as they are required. If you cannot get a legacy ISA (Industry Standard Architecture) expan­sion card to work properly, you might be able to solve the problem by changing this item to Manual, and th en op ening
up the IRQ Resources sub-menu.

IRQ Resources (See “IRQ Resources” on pa ge 23.)
PCI/VGA Palette Snoop

This item is designed to overcome some problems that can be caused by some non-standard VGA cards. This main­board includes a built-in VGA system that does not require pal ette sno oping so you mu st leave this it em disab led. The
default setting is Disabled.

Press <Esc> to return to the main menu.

22 BIOS Setup Utility

IRQ Resources

``

ÇÈÅÆ

This menu can only be accessed when the Resources Controlled by menu is set to Manual.
In the IRQ Resources sub-menu, if you change any of the IRQ assignations to Legacy ISA, then that Interrupt Request

Line is reserved for a legacy ISA expansion card. Press <Esc> to close the IRQ Resources sub-menu.

P

hoenix – AwardBIOS CMOS Setup Utility

IRQ Resources

IRQ-3 assigned to [PCI Device]
IRQ-4 assigned to [PCI Device]
IRQ-5 assigned to [PCI Device]
IRQ-7 assigned to [PCI Device]
IRQ-9 assigned to [PCI Device]
IRQ-10 assigned to [PCI Device] Legacy ISA for devices
IRQ-11 assigned to [PCI Device] compliant with the
IRQ-12 assigned to [PCI Device] original PC AT bus
IRQ-14 assigned to [PCI Device] specification, PCI/ISA
IRQ-15 assigned to [PCI Device] PnP devices

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Menu Level

compliant with the
Plug and Play standard
whether designed for
PCI or ISA bus
architecture

Item Help

PnP/PCI Configurations 23

PC Health Status

`

ÇÈÅÆ

On mainboards that support hardware monitoring, this item lets you monitor the parameters for critical voltages, and
critical temperatures. Several fields are for information only and are not configurable.

P

hoenix – AwardBIOS CMOS Setup Utility

PC Health Status

CPU Warning Temperature [Disabled]

Current System Temp. 59˚C/140˚F
Current CPU Temperature 51˚C/123˚F
Current CPUFAN1 Speed 0 RPM
Current CPUFAN2 Speed 0 RPM
+ 5 V 5.16 V
+12 V 12.34 V
VBAT(V) 3.32 V
5VSB(V) 4.72 V

Shutdown Temperature [Disabled]

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.13 PC Health Status menu

CPU Warning Temperature

Sets the CPU warning temperature. The default setting is Disabled.

Shutdown Temperature

Sets the shutdown temperature. The default setting is Disabled.
Press <Esc> to return to the main menu.

Item Help

Menu Level

24 BIOS Setup Utility

Frequency/Voltage Control

`

ÇÈÅÆ

This item enables you to set the clock speed and system bus for the system. The clock speed and system bus are deter­mined by the kind of processor you have installed in the system.

P

hoenix – AwardBIOS CMOS Setup Utility

Frequency/Voltage Control

Auto Detect PCI Clk [Enabled]
Spread Spectrum [Enabled]

Menu Level

:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help

F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults

Figure 2.14 Frequency/Voltage Control menu

Item Help

Auto Detect PCI Clk

When enabled, BIOS disables the clock signal of unpopulat ed PCI slots, reducin g power consumptio n. The defaul t set­ting is Enabled.

Spread Spectrum

Enable this item to significantly reduce the EMI (Electro-Ma gnetic In terferen ce) g enera ted by the system. The default
setting is Disabled.

Press <Esc> to return to the main menu.

Frequency/Voltage Control 25

Other BIOS Options

`

`

`

`

`

`

`

`

ÇÈÅÆ

This section covers the other options that are available from the main menu:

P

hoenix – AwardBIOS CMOS Setup Utility

Standard CMOS Features

Advanced BIOS Features

Advanced Chipset Features

Integrated Peripherals

Power Management Setup

PnP/PCI Configurations

PC Health Status

ESC: Quit
F10: Save & Exit Setup

Time, Date, Hard Disk Type...

Frequency/Voltage Control

Load Fail-Safe Defaults

Load Optimized Defaults

Set User Password

Save & Exit Setup

Exit Without Saving

: Select Item

Load Fail-Safe Defaults

This option opens a dialog box that lets you load fail-safe defaults for all appropriate items in the Setup Utility. The
fail-safe defaults place no great demands on the system and are generally stable. If the system is not functioning cor­rectly , try loading the fail-sa fe defau lts as a first step in get ting the sy stem wo rking properl y again. If you only wan t to
load fail-safe defaults for a specific option, select and display that option, and then press <F6>.

Follow these instructions: to load the fail-safe defaults:

1. From the main menu, scroll to Load Fail-Safe Defaults.

2. Press <Enter> to open the Load Setup Fail-Safe Defaults menu.

3. Press <Y>.

4. Press <Enter> to load the defaults.

Load Optimized Defaults

This option opens a dialog box that lets you load optimized defaults for all appropriate items in the Setup Utility. The
optimized defaults place demands on the system that may be greater than the performance level of the components,
such as the CPU and the memory. You can cause fatal errors or instability if you load the optimized defaults when the
hardware does not support them. If you only want to load Setup defaults for a specific option, select and display that
option, and then press <F7>.

Follow these instructions to load the optimized defaults:

1. From the main menu, scroll to Load Optimized Defaults.

2. Press <Enter> to open the Load Optimized Defaults menu.

3. Press <Y>.

26 BIOS Setup Utility

4. Press <Enter> to load the defaults.

Set Supervisor and User Passwords

These items can be used to install a password. A Supervisor password takes precedence ov er a User passwo rd, and the
Supervisor can limit the activities of a User. To install a password, follow these steps:

1. Highlight the item Set Supervisor/User Password on the main menu and press <Enter>.

2. The password dialog box appears.

Enter Password:

3. If you are installing a new password, type in the password. Y o u ca nn ot u s e mo re t ha n eig ht c ha ra cte rs
or numbers. The Set Supervisor/User Password item differentiates between upper and lower case
characters. Press <Enter> after you have typed in the password. If you are deleting a password that is
already installed press <Enter> when the password dialog box appears. You see a message that
indicates that the password has been disabled.

PASSWORD DISABLED !!!
Press any key to continue . . .

4. Press any key. You are prompted to confirm the password.

Confirm Password:

5. Type the password again and press <Enter>, or press <Enter> if you are deleting a password that is
already installed.

Write the passwords down and keep them in a safe place.

If you do not save changes when you exit BIOS, changes to the passwords are saved any­way.

IMPORTANT

Save & Exit Setup

Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup
Utility. When the Save and Exit dialog box appears, press <Y> to save and exit, or press <N> to return to the main
menu.

Exit Without Saving

Highlight this item and press <Enter> to d iscard any changes that you have made in the Setup Utility and e xit the Setup
Utility. When the Exit Without Saving dialog box appears, press <Y> to discard changes and exit, or press <N> to
return to the main menu.

If you have made settings that you do not want to save, use the "Exit Without
Saving" item and press Y to discard any changes you have made.

NOTE

Other BIOS Options 27

28 BIOS Setup Utility

I

NSTALLING DRIVERS AND SOFTWARE

This section explains how to install the drivers for the PT-6900. The following topics are described.

• “Chipset drivers utility” on page 30

• “Graphics drivers for Windows XP and Windows 2000” on page 35

• “Audio drivers” on page 37

• “LAN drivers” on page 41

• “LAN drivers” on page 41

• “Touch screen drivers” on page 43

• “Using the touch screen calibrator” on page 46

For instructions on how to install drivers for optional components including the
MSR, i-Button, fingerprint reader, and keyboard, refer to the Appendix.

NOTE

Driver auto installation

CHAPTER 3

Use an external CD-ROM drive to install the drivers or copy the drivers to a USB flash drive and then to the PT-6 90 0.
When you insert the CD ROM the following screen appears.

Check if PT-6900 is listed under the “Install Terminal Drivers” and “Install Device Drivers” menus. If it is not listed,
then install the drivers as described below.

29

Chipset drivers utility

The Intel Chipset Software Utility updates the Windows XP/2000/ME/98SE INF files so that the Intel chipset is cor­rectly configured. Follow these instructions to install the chipset software :

1. Browse to the \DRIVER\chipset\___________.

2. Double-click infinst_autol. The Setup window appears.

3. Click Next to continue.

4. Read the license agreement, then click Yes.

30 Installing Drivers and Software

5. Browse the ReadMe Information, then click Next.

6. The Intel Chipset Software Utility files are installed to the system. When prompted to restart, select
Yes, then click Finish to restart the system.

Chipset drivers utility 31

Application accelerator

The Intel Application Accelerator (IAA) speeds up disk access enabling faster application launch and data transfers.
Follow these instructions to install the application accelerator:

1. Browse to the \DRIVER\iaa\___________.

2. Double-click iaa23_multi. The Setup window appears.

3. Click Next to continue.

4. Read the License Agreement, then click Next.

32 Installing Drivers and Software

5. Click Browse to select t he destin ation for the inst all files or click Next to install the files in the default
destination folder.

6. Select or assign a new program folder for the files, then click Next to begin installation.

Application accelerator 33

7. When installation is completed, select Yes, then click Finish to restart the system.

34 Installing Drivers and Software

Graphics drivers for Windows XP and Windows 2000

This utility installs the Intel Extreme Graphics 2 drivers. To install the drivers.

1. Browse to the \DRIVER\VGA\Intel\W2K&XP_____________.

2. Double-click win2k_xp-6.14.10.4497. The following screen appears.

3. Read the release version, then click Next.

4. Click Next to continue.

Graphics drivers for Windows XP and Windows 2000 35

5. Read the License Agreement, then click Yes to begin installation.

6. When installation is completed, select Yes, then click Finish to restart the system.

To install the graphics drivers, it is recommended that the system has a mini­mum of 128 MB of system memory.

NOTE

36 Installing Drivers and Software

Audio drivers

The VIA Vinyl Audio supports Windows XP/2000/NT/ME/98SE. Follow these instructions to install the drivers.

1. Browse to the \DRIVER\AUDIO\_______________ folder.

2. Double-click SETUP.exe. The following screen appears.

3. Read the License Agreement, select I Agree, then click Next.

Audio drivers 37

4. When prompted, select the VIA Vinyl Audio Codecs Driver Setup Program v6.60e, then click
Next.

5. Review the components that will be installed, then click Next to begin installation.

38 Installing Drivers and Software

6. The Windows Logo validation window appears during installation. Click Continue Anyway.

7. The installation status window tells you whether the drivers are successfully installed to the system.
Click Next to finish.

Audio drivers 39

8. When installation is completed, select Yes, then click Finish to restart the system.

40 Installing Drivers and Software

LAN drivers

The network drivers support Windows XP/2000/NT/ME/98SE. Refer to the following to install the drivers.

1. Browse to the \Drivers\LAN\_______________ folder.

2. Double-click setup.exe. The following screen appears.

3. Click Next to continue.

4. Click Install to begin installation.

LAN drivers 41

5. When installation is completed, click Finish.

42 Installing Drivers and Software

Touch screen drivers

The ELO Touchsystems Setup installs the drivers for the touch screen. The touchscreen drivers support Windows XP/
2000/NT/ME/98SE. Follow these instructions to install the drivers:

1. Browse to the \Drivers\Elo TOUCH DRIVER\_______________ folder.

2. Double-click v4.4-sw600071. The following screen appears.

3. Select your preferred installation language from the drop-down menu, then click Next.

4. Select all options from this window, then click Next.

Touch screen drivers 43

5. Select Auto-detect Elo devices, then click Next.

6. When detected, select the serial port that you intend to use with the touch screen, then click Next.

7. The selected serial port(s) appear in the list. Click Next to begin installation.

44 Installing Drivers and Software

8. When installation is completed, a Found New Hardware Wizard window appears. Click Finish.

Touch screen drivers 45

Using the touch screen calibrator

Use the Micro Touchware 7 (MT 7) application to calibrate the touch screen.

Installing the MT 7

Follow these instructions to install the MT 7 application:

1. Browse to the \Drivers\Micro TouchWare\MT7.11.2Win32 folder.

2. Double-click Setup.exe. The following screen appears. Click Next >.

3. Read the License Agreement, select I accept the terms of the license agreement, then click Next >.

46 Installing Drivers and Software

4. Click Next > to install the application in the default folder. Otherwise, click Browse to assign a new
folder for the application.

5. When prompted, select Typical, then click Next >.

6. The installation information appears. Click Next > to begin installation.

Using the touch screen calibrator 47

7. When installation is completed, verify the installation information, then click Next >.

8. The application Readme File appears. Click Finish.

Calibrating the touchscreen

Follow these instructions to calibrate the touchscreen using the MT 7 application:

1. Launch the MT 7 application from the Windows desktop by clicking on Start > Programs > MT 7.11
SR2 Software > Control Panel. The MT 7 Software Control Panel window appears.

2. Click the Calibrate button.

You may also use this application to adjust the touch settings, launch touch
screen tools, and display touchscreen-related information.

NOTE

48 Installing Drivers and Software

L

OCATING THE PROBLEM

Refer to this section to locate the problem with the PT-6900. The following topics are described.

• “General checkout guidelines”

• “Cash drawer checkout” on page 49

• “Touch screen symptoms” on page 51

• “Power symptoms” on page 52

• “Network symptoms” on page 52

• “USB symptoms” on page 53

• “Boot symptoms” on page 53

• “Peripheral-device symptoms” on page 53

• “Motherboard and PCB board jumper settings” on page 54

General checkout guidelines

Use the following procedure to troubleshoot problems:

• Identify as many symptoms as possible in detail.

CHAPTER 4

• Verify symptoms by recreating them.

• Follow the corrective procedures in order.

• If you replace an FRU and the symptom remains, reinstall the original FRU before going to the next step. Do
not replace non-defective FRUs.

Cash drawer checkout

Refer to the following to check for a cash drawer problem.

The cash drawer RJ-11 connector is DC+24V. Ensure the cash drawer to be con­nected matches this power specification.

IMPORTANT

1 Remove the rear cover. (See “Removing the rear cover” on page 5.)
2 Connect the RJ-11 cable from the cash drawer to the RJ-11 connector on the PT-6900 as shown in Figure 4.1.

49

Cashdrawer

Figure 4.1 Connecting a cash drawer

3 Turn on the PT-6900.

Refer to the following to prevent incorrect cash drawer status detection by the system:

PORT I/O PORT ADDRESS BIT CONDITION NOTE

If bit7 is set to Low to open the

Control port 404dh 7

High (1) -> Close
Low (0) -> Open

cash drawer, after it must be set
back to High to prevent the sys­tem as always detecting the
drawer as open.

Status port 404ah 4

High (1) -> Close
Low (0) -> Open

50 Locating the Problem

LCD symptoms

SYMPTOM CORRECTIVE PROCEDURE

LCD backlight is not working but text is
still visible onscreen

LCD backlight is working but text is not
visible onscreen

LCD screen is garbled
Characters are missing pixels
Screen is distorted
Screen displays wrong color
Screen displays extra vertical/horizontal

lines

Touch screen symptoms

1 Reseat the LCD cable.
2 Reseat the inverter cables.
3 Replace the inverter cables.
4 Replace the inverter.

1 Reseat the LCD cable.
2 Reseat the inverter cables.
3 Replace the LCD.

1 Reseat the LCD cable.
2 Replace the inverter cables.
3 Replace the LCD panel.
4 Replace the motherboard.

SYMPTOM CORRECTIVE PROCEDURE

Touchscreen does not function
No virtual mouse
Cursor doesn’t follow when touching the

screen

1 Install and run the touchscreen calibration program from

the driver CD.

2 Remove and reinstall the USB driver.
3 Reseat the panel cable.
4 Reseat the touchscreen board-to-touch panel cable.
5 Replace the touch control board.
6 Replace the touch panel.

LCD symptoms 51

Power symptoms

SYMPTOM CORRECTIVE PROCEDURE

Power shuts down unexpectedly
Cannot turn the system on

Cannot turn the system off

Network symptoms

SYMPTOM CORRECTIVE PROCEDURE

Cannot access LAN

1 Reseat the power AC adapter cable.
2 Reseat/replace the power fan if not on.
3 Replace the I/O board.
4 Replace the motherboard.

1 Hold down the power button for four seconds.
2 Replace the I/O board.
3 Replace the motherboard.

1 Confirm that network hub/switch (if present) is functio n-

ing correctly.

2 Reseat the RJ-45 cable.
3 Confirm green and orange LED activity of the RJ-45 jack.
4 Check the network TCP/IP settings.
5 Remove and reinstall the driver.
6 Replace the network cable.
7 Replace the I/O board.
8 Replace the motherboard.

52 Locating the Problem

USB symptoms

SYMPTOM CORRECTIVE PROCEDURE

USB port does not function

Boot symptoms

SYMPTOM CORRECTIVE PROCEDURE

System continually reboots on power up

1 Check that the USB port is detected in Windows Device

Manager.

2 Reinstall the USB driver.
3 Replace the I/O board.
4 Replace the motherboard.

1 Restore the BIOS defaults.
2 Remove all I/O device drivers, then reinstall the drivers

one by one.

3 Reseat the IDE cable.
4 Reseat the memory card.

Peripheral-device symptoms

SYMPTOM CORRECTIVE PROCEDURE

USB ports don’t work
Parallel port doesn’t work

5 Replace the power supply.
6 Replace the I/O board.
7 Replace the motherboard.

1 Reseat the I/O cable.
2 Reinstall the drivers.
3 Replace the I/O board.
4 Replace the motherboard.

USB symptoms 53

Motherboard and PCB board jumper settings

Before replacing the motherboard or a PCB board, ensure that the problem is not due to an incorrect ju mper sett in g or
a loose connection.

Setting a jumper

The mainboard jumpers are to set system configuration options.When setting the jumpers be sure the shunts (jumper
caps) are placed on the correct pins.

This 2-pin jumper is Open.

This 2-pin jumper is Closed.

This 3-pin jumper is Closed on pins 1 and 2.

54 Locating the Problem

Motherboard jumpers and connectors

Refer to the following illustration to locate the jumpers and connectors on the motherboard:

312

JP1

Figure 4.2 Mainboard jumper settings

JUMPER SETTING DESCRIPTION

JP1 1-2 closed Normal
JP1 2-3 closed Clear CMOS

Motherboard and PCB board jumper settings 55

56 Locating the Problem

R

EPLACING FIELD REPLACEABLE UNITS (FRUS)

This chapter provides instructions for replacing FRUs. The following topics are described.

• “Safety and precautions”

• “Before you begin” on page 58

• “Replacing Parts” on page 58

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Front USB PCB and bracket” on page 61

• “Customer display” on page 62

• “HDD” on page 63

• “I/O PCB” on page 64

• “CF card PCB” on page 65

• “CF card bracket” on page 66

• “CPU and heatsink” on page 67

• “Inverter shield” on page 68

• “Inverter” on page 69

• “Memory” on page 70

• “Video PCB” on page 71

• “Touch panel” on page 72

• “Mainboard” on page 75

• “Touch control PCB” on page 74

• “Front display cover” on page 76

• “LCD panel” on page 77

CHAPTER 5

For instructions on how to remove and/or replace optional components includ­ing the MSR, i-Button, fingerprint reader, and keyboard, refer to the Appendix.

NOTE

Safety and precautions

Computer components and electronic circuit boards can be da maged by discharges of static electricity. Working on
computers that are still connected to a power supply can be extremely dangerous. Follow these guidelines to avoid
damage to the computer or injury to yourself.

• Always disconnect the unit from the power outlet.

• Leave all components inside the static-proof packaging that they ship with until they are ready for installation.

• After replacing optional devices, make sure all sc rews, springs, or other small parts are i n place and are not left
loose inside the case. Metallic parts or metal flakes can cause electrical shorts.

Only qualified personnel should perform repairs on the PT-6900. Damage due to
unauthorized servicing is not covered by the warranty.

CAUTION

Safety and precautions 57

CAUTION

CAUTION

CAUTION

CAUTION

Before you begin

If the LCD breaks and fluid gets onto your hands or into your eyes, immediately
wash with water and seek medical attention.

Under no circumstances touch the inverte r card while power is connecte d to the
PT-6900. Unplug the power cord before attempting to replace any FRU.

To prevent static damage to components, wear a grounded wrist strap. Alterna­tively, discharge any static electricity by touching the bare metal chassis of the
unit case, or the bare metal body of any other grounded appliance.

Hold electronic circuit boards by the edges only. Do not touch the components
on the board unless it is necessary to do so. Do not flex or stress the circuit
board. Do not hold components such as a processor by its pins; hold it by the
edges.

Make sure you have a stable, clean working env ironment . Du st a nd dirt c an get i nto t he PT -690 0 comp onent s and may
cause malfunction. Adequate lighting and proper tools can prevent you from accidentally damaging the internal com­ponents.

Most of the electrical and mechanical connections can be disconnected by usin g yo ur fingers. It is reco mmended that
you do not use needle-nosed pliers to disconnect connectors as these can damage the soft metal or plastic parts of the
connectors.

To prevent scratching the ca se of the P T-6900, make sure the worktop surface is
clean and flat. If you need to put the display facing down, be sure to use a foam

CAUTION

mat.

Replacing Parts

Take note of the following when replacing parts:

• If you replace an FRU and the symptom remains, reinstall the original FRU before going to the next step. Do
not replace non-defective FRUs.

• When replacing a malfunctioning component, other parts that have to be removed before the failing part are
listed at the top of the page.

• The arrows in the following procedures show the direction of movement to remove/replace a part, or to turn a
screw or key to release a device.

• Always use the correct screw size as indicated in the procedures.

• Always use new screws.

• To replace a part, reverse the removal procedure.

58 Replacing Field Replaceable Units (FRUs)

Rear base cover

1 Rotate the display until it’s perpendicular.

2 Open the button locks.

3 Remove the rear base cover.

Replacing Parts 59

Front base cover

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

1 Tilt the display as shown.

2 Pull the sides out and remove the front base

cover.

60 Replacing Field Replaceable Units (FRUs)

Front USB PCB and bracket

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

1 Remove the two screws.

2 Remove the USB PCB.
3 Remove the two screws.

4 Disconnect the cable.
5 Remove the bracket.

Replacing Parts 61

Customer display

1 Remove the two screws (M3 x 8 mm,

black).

2 Remove the customer display.
3 Disconnect the cable.

When replacing:

Align the grooves on the customer display
bracket and slide the customer display firmly
into place.

62 Replacing Field Replaceable Units (FRUs)

HDD

Before you proceed, remove the “Rear base cover” on page 59.

1 Remove the 2 screws (M2.5 x 6 mm, silver)
2 Pull the hard disk drive tray.

3 Disconnect the IDE and power cables.
4 Remove the HDD from the tray.

When replacing:

Install the HDD on the tray, then insert the
tray from the rear panel as shown.

Replacing Parts 63

I/O PCB

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

1 Disconnect the 3 cables.
2 Remove the 2 screws (M3 x 4 mm, silver).
3 Remove the I/O bracket.

4 Remove the 5 screws (M3 x 4 mm, silver).
5 Remove the 12 hexagonal screws (M3 x 8

mm, silver).

6 Remove the I/O PCB.

64 Replacing Field Replaceable Units (FRUs)

CF card PCB

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

1 Rotate the base until it’s perpendicular.
2 Remove the two screws (M3 x 4 mm, sil-

ver)

3 Disconnect the cable.
4 Remove the CF card.

Replacing Parts 65

CF card bracket

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

• “Optional Components - Removing/replacing the module” on page 91, if any

• “CF card PCB” on page 65

1 Remove the two screws.
2 Remove the CF card bracket.

66 Replacing Field Replaceable Units (FRUs)

CPU and heatsink

Note: Heatsink shown might be different from one on device.The steps will be basically the same, depending on Heat­sink connector.

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

• “CF card PCB” on page 65

• “CF card bracket” on page 66

• “Memory” on page 70

1 Remove the 4 set-screws to remove the

heatsink.

Replacing Parts 67

Inverter shield

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

• “Optional Components - Removing/replacing the module” on page 91, if any

1 Remove the 5 screws.
2 Remove the inverter shield.

68 Replacing Field Replaceable Units (FRUs)

Inverter

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

• “Optional Components - Removing/replacing the module” on page 91, if any

• “Inverter shield” on page 68

1 Remove the 3 screws (M3 x 4 mm, silver).
2 Disconnect the 3 cables.
3 Remove the inverter.

When replacing:

Put the inverter on the plastic strip before
replacing it.

Replacing Parts 69

Memory

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

1 Open the clips.
2 Pull out the memory module.

70 Replacing Field Replaceable Units (FRUs)

Video PCB

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

1 Remove the video PCB.

Replacing Parts 71

Touch panel

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

• “CF card PCB” on page 65

• “CF card bracket” on page 66

1 Disconnect the cable.
2 Pull the cover outwards.
3 Lift the base and LCD away from the front

display cover.

4 Pull the front display cover outwards.

5 Remove the touch holder.

72 Replacing Field Replaceable Units (FRUs)

6 Remove the touch panel.

7 Remove the waterproof seal.

Replacing Parts 73

Touch control PCB

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

1 Remove the 3 screws (M2.5 x 6 mm, sil-

ver).

2 Disconnect the 2 cables.
3 Remove the touch control.

74 Replacing Field Replaceable Units (FRUs)

Mainboard

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

• “Optional Components - Removing/replacing the module” on page 91, if any

• “CF card PCB” on page 65

• “CF card bracket” on page 66

• “CPU and heatsink” on page 67

• “Inverter shield” on page 68

• “Inverter” on page 69

• “Memory” on page 70

• “Video PCB” on page 71

• “Touch control PCB” on page 74

1 Disconnect the 5 cables.

2 Remove the 5 screws (M3 x 4 mm, silver).
3 Remove the mainboard.

Replacing Parts 75

Front display cover

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

1 Disconnect the cable.
2 Pull the cover outwards.
3 Lift the base and LCD away from the front

display cover.

76 Replacing Field Replaceable Units (FRUs)

LCD panel

Before proceeding, remove the following FRUs:

• “Rear base cover” on page 59

• “Front base cover” on page 60

• “Customer display” on page 62

• “Optional Components - Removing/replacing the module” on page 91, if any

• “CF card PCB” on page 65

• “CF card bracket” on page 66

• “Front display cover” on page 76

1 Disconnect the 3 cables.
2 Remove the quick release screw (M3 x 3 x

6 mm, silver).

3 Move the cable clip aside.

4 Remove the 5 screws (M3 x 4 mm, silver)

from the mainboard.

Note: DO NOT lose the plastic spacer
between the mainboard and the VFD-T.

5 Slightly move the mainboard forward.
6 Remove the 4 screws (M2.5 x 4 mm, silver)

from the LCD sides.

7 Disengage the PT-6900 from the LCD.
8 Ensure that the 3 cables pass through the

openings.

Replacing Parts 77

78 Replacing Field Replaceable Units (FRUs)

APPENDIX:

O

PTIONAL COMPONENTS, EXPLODED DIAGRAM, AND PARTS LIST

Optional Components - Installing the drivers

This section explains how to install the drivers for the PT-6900 optional input module. Depending on your selected
configuration, the PT-6900 may come pre-installed with an optio nal input module or a module with a combination of
these components:

• Magnetic stripe reader (MSR)

• Fingerprint reader

• i-Button reader

• Keyboard

Magnetic stripe reader

(MSR)

Fingerprint reader i-Button Keyboard

Magnetic stripe reader (MSR)

Follow these instructions to install the driver for the magnetic stripe reader:

1. Browse to the \DRIVER\MSR\___________.

2. Double-click __________.

3. When prompted, close all running applications, then click OK.

79

4. Click the button to install the driver in the default directory.

5. Set the program group, then click Continue.

6. Follow screen instructions to install. Restart the system, if necessary.

80 Appendix: Optional Components, Exploded Diagram, and Parts List

Fingerprint reader

Follow these instructions to install the driver for the fingerprin t reader:

1. Browse to the \DRIVER\_______\___________.

2. Double-click __________. The fingerprint reader installation window appears.

3. Click Next.

Optional Components - Installing the drivers 81

4. Read the license agreement, select I accept the license agreement, then click Next.

5. Select the destination folder, then click Next.

6. Click Next to begin installation.

7. When installation is completed, click Finish.

82 Appendix: Optional Components, Exploded Diagram, and Parts List

8. Install and configure your fingerprint reader software application.

Optional Components - Installing the drivers 83

i-Button reader

Follow these instructions to install the driver for the i-Button reader:

1. Remove any 1-wire USB device plugged into the system, then log on with Administrator privileges.

2. Browse to the \DRIVER\_______\___________.

3. Double-click __________. The initial i-Button reader installation window appears. Click Yes.

4. Click OK when this warning window appears.

84 Appendix: Optional Components, Exploded Diagram, and Parts List

5. Click OK when this warning window appears.

6. Read the License Agreement, then click Yes.

7. Read the additional installation requirements, then click Next.

8. Set up the installation directory, then click Next.

Optional Components - Installing the drivers 85

86 Appendix: Optional Components, Exploded Diagram, and Parts List

9. Click Next.

10. Click OK when this USB Instructions window appears.

11. Read the contents of the 1-Wire Net Port Selection window, then click Next.

Optional Components - Installing the drivers 87

12. When prompted, click the correct adapter type tab, set the Port Number, then click Next.

13. Click Finish when installation is completed.

14. Install and configure your i-Button reader software application.

88 Appendix: Optional Components, Exploded Diagram, and Parts List

Keyboard

Follow these instructions to install the driver for the optional keyboard:

1. Browse to the \DRIVER\_______\___________.

2. Double-click __________. The keyboard installation window appears. Click Next.

3. Select the destination folder, then click Next.

Optional Components - Installing the drivers 89

4. Click Next to confirm installation.

5. Click Close when installation is completed.

90 Appendix: Optional Components, Exploded Diagram, and Parts List