Partner PT-8800 User Manual

PT-8800

User manual

Copyright

This publication, including all photographs, illustrations and software, is protected under international copyright laws,
with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without writ­ten consent of the author.

Disclaimer

The information in this document is subject to change without notice. The manufacturer makes no representations or
warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or
fitness for any particular purpose. The manufacturer reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or
changes.

Trademark recognition

All product names used in this manual are the properties of their respective owners and are acknowledged.

Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guar­antee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment onto an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Shielded interconnect cables and a shielded AC power cable must be employed with this equipment to ensure compli­ance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by
the system's manufacturer could void the user's authority to operate the equipment.

Declaration of conformity

This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

About this manual

This manual is intended for system administrators who are familiar with setting up a new system and installing an
operating system.

i

The manual consists of the following sections:

Chapter 1 Getting Started: This section covers unpacking and checking the package con-

tents, and identifying components. Information on connecting
peripheral devices, and powering on is also provided.

Chapter 2 Upgrading Components: This section provides information on upgrading components

such as a hard disk drive or CompactFlash card reader.

Chapter 3 BIOS Setup Utility: The BIOS chapter provides information on navigating and chang-

ing settings in the BIOS Setup Utility.

Appendix: The appendix covers troubleshooting, information on having the

PT-8800 serviced, and technical specifications.

Safety information

Before installing and using the PT-8800 POS, take note of the following precautions:

• Read all instructions carefully.

• Do not place the unit on an unstable surface, cart, or stand.

• Do not block the slots and opening on the unit, which are provided for ventilation.

• Do not push objects in the ventilation slots as they may touch high voltage components and result in shock and
damage to the components.

• Only use the power source indicated on the marking label. If you are not sure, contact your dealer or the Power
Company.

• The unit uses a three-wire ground cable, which is equipped with a third pin to ground the unit and prevent elec­tric shock. Do not defeat the purpose of this pin. If your outlet does not support this kind of plug, contact your
electrician to replace your obsolete outlet.

• Do not place anything on the power cord. Place the power cord where it will not be in the way of foot traffic.

• Follow all warnings and cautions in this manual and on the unit case.

• When replacing parts, ensure that your service technician uses parts specified by the manufacturer.

• Avoid using the system near water, in direct sunlight, or near a heating device..

The system uses a 3V CR2032 battery mounted on the mainboard to keep time.
There is a risk of explosion if the wrong battery type is used when replacing.

WARNING

CAUTION

Dispose of used batteries according to local ordinance regulations.

The USB ports can be damaged if care is not taken when connecting devices.
Ensure USB devices are correctly inserted.
Plugging a phone line into the LAN port (RJ-45 connector) can damage the con­nector. Take care to only plug an RJ-45 connector into the LAN port.

Revision history

Version 1.01, April 2006

ii

TABLE OF CONTENTS

Chapter 1

Getting Started .................................................................................................................. 1

Unpacking the PT-8800 ...................................................................................................................... 1

Checking the package contents ........................................................................................................... 2

Identifying components ...................................................................................................................... 3

Front-right view ................................................................................................................................................. 3

Rear-right view ..................................................................................................................................................4

Rear connectors .................................................................................................................................................5

Removing the rear cover ..................................................................................................................... 6

Adjusting display angles ..................................................................................................................... 7

Setup considerations ........................................................................................................................... 7

Connecting peripheral devices ............................................................................................................ 8

Connecting a cash drawer ................................................................................................................... 8

Powering the PT-8800 on and off ....................................................................................................... 9

Chapter 2

Upgrading Components ..................................................................................................11

Safety and precautions ...................................................................................................................... 11

Before you begin ............................................................................................................................... 12

Installing a hard disk drive (HDD) ................................................................................................... 12

Installing optional displays ............................................................................................................... 13

Removing the mainboard cover and customer display cover .......................................................................... 13

Mainboard reference ....................................................................................................................................... 14

Attaching the customer display ........................................................................................................................ 15

Attaching the second display ........................................................................................................................... 16

Installing a CompactFlash card ......................................................................................................... 17

Installing a PCI card ......................................................................................................................... 18

Chapter 3

BIOS Setup Utility .........................................................................................................19

About the Setup Utility ..................................................................................................................... 19

Entering the Setup Utility ................................................................................................................................ 20

BIOS navigation keys ....................................................................................................................................... 20

Using BIOS ..................................................................................................................................................... 21

Standard CMOS Features ................................................................................................................. 21

IDE Primary/Secondary Master/Slave ........................................................................................................... 22

Advanced BIOS Features ................................................................................................................. 24

Advanced Chipset Features ............................................................................................................................. 26

Integrated Peripherals ...................................................................................................................... 28

OnChip IDE Device ......................................................................................................................................... 29

Onboard Device ............................................................................................................................................... 30

SuperIO Device ................................................................................................................................................ 31

Power Management Setup Option .................................................................................................... 32

PnP/PCI Configurations .................................................................................................................................. 35

PC Health Status .............................................................................................................................................. 36

iii

Frequency/Voltage Control Option .................................................................................................. 37

Other BIOS Options ......................................................................................................................................... 38

Load Fail-Safe Defaults Option ....................................................................................................................... 38

Load Optimized Defaults Option ..................................................................................................................... 38

Set Supervisor and User Passwords Options .................................................................................................. 39

Save & Exit Setup Option ................................................................................................................................ 39

Exit Without Saving ........................................................................................................................................ 40

Appendix ........................................................................................................................41

Troubleshooting ................................................................................................................................ 41

Tips for Troubleshooting ................................................................................................................................. 41

The Power-On Self Test ................................................................................................................................... 41

Beep Errors at POST ....................................................................................................................................... 41

Beep Message Errors at POST ........................................................................................................................ 42

General Problems ............................................................................................................................................ 43

Having the PT-8800 Serviced ........................................................................................................... 44

Specifications .................................................................................................................................... 44

iv

TABLE OF FIGURES

Figure 1.1 Unpacking the PT-8800 ...............................................................................................1

Figure 1.2 Front-right view of PT-8800 ........................................................................................3

Figure 1.3 Rear-right view of PT-8800 .........................................................................................4

Figure 1.4 Rear connectors labeled ..............................................................................................5

Figure 1.5 Adjusting the display....................................................................................................7

Figure 1.6 Adjusting the customer display ....................................................................................7

Figure 1.7 Connecting peripheral devices .....................................................................................8

Figure 3.1 Main BIOS menu .........................................................................................................20

Figure 3.2 Standard CMOS Features menu...................................................................................21

Figure 3.3 IDE Primary Master Submenu .....................................................................................22

Figure 3.4 Advanced BIOS Features menu ...................................................................................24

Figure 3.5 Advanced Chipset Features menu ................................................................................26

Figure 3.6 Integrated Peripherals menu.........................................................................................28

Figure 3.7 OnChip IDE Device menu ...........................................................................................29

Figure 3.8 Onboard Device menu..................................................................................................30

Figure 3.9 Super IO Device menu .................................................................................................31

Figure 3.10 Power Management Setup menu..................................................................................33

Figure 3.11 PnP/PCI Configurations menu .....................................................................................35

Figure 3.12 PC Health Status menu.................................................................................................36

Figure 3.13 Frequency/Voltage Control ..........................................................................................37

v

vi

CHAPTER 1

G

ETTING STARTED

This chapter describes the procedures from unpacking the PT-8800 POS, to powering it on. The following topics are
described.

• “Unpacking the PT-8800”

• “Checking the package contents” on page 2

• “Identifying components” on page 3

• “Removing the rear cover” on page 6

• “Adjusting display angles” on page 7

• “Setup considerations” on page 7

• “Connecting peripheral devices” on page 8

• “Powering the PT-8800 on and off” on page 9

Unpacking the PT-8800

The PT-8800 and cable accessories are packed in a cardboard carton with foam padding for protection during shipping.

Figure 1.1 Unpacking the PT-8800

Carefully unpack the PT-8800 and keep the packing materials. If you need to ship the PT-8800 in the future, repack it
as shown in Figure 1.1.

1

Checking the package contents

After you unpack the PT-8800 check that the following items are included.

PT-8800 (SOME UNITS SHIP WITH CUSTOMER

DISPLAY AND MSR INSTALLED)

MSR (OPTIONAL)CUSTOMER DISPLAY

(

OPTIONAL)

ECOND DISPLAY (OPTIONAL)(THIS) USER MANUAL

S

OWER CABLE DRIVER CD-ROM WITH

P

If any item is missing or appears damaged, contact your dealer immediately.

DRIVERS AND USER MANUAL

PDF

PT-8800

2 Chapter 1 Getting Started

Identifying components

This section describes the parts and connectors on the PT-8800.

Front-right view

324675 31

Figure 1.2 Front-right view of PT-8800

1 15-inch TFT LCD touch screen

2 Smart card reader

3 Speakers

4 Compact Flash card reader

5 Power LED

6 Power button

7 Two USB ports

DESCRIPTION

Identifying components 3

Rear-right view

1

2

3

4

Figure 1.3 Rear-right view of PT-8800

1 Customer display cover

2MSR module

3 Mainboard cover

4 Rear cover

5 Rear cover latches

5

DESCRIPTION

4 Chapter 1 Getting Started

Rear connectors

Figure 1.4 shows the connectors on the rear of the PT-8800. You must remove the rear cover to access the connectors.
See “Removing the rear cover” on page 6.

1516

Figure 1.4 Rear connectors labeled

1 PS/2 mouse connector

2 Parallel connector

3 COM4 connector

4 Line out

3145627

1014 13 12 11

9

8

DESCRIPTION

5 Act LED (green) lights when network activity is detected

6 Link LED (orange) lights when the network is found

7 COM2 connector

8 RJ-11 cash drawer connector

9 Powered USB connector (24V) - connect peripherals such as USB printers

10 Powered USB connector (12V) - connect peripherals such as a customer display

11 RJ-45 (LAN) connector

12 Mic in

13 COM3 connector

14 VGA connector

15 COM1 connector

16 PS/2 keyboard connector

Powered USB peripherals have keyed connectors to match the 12V and 24V
powered USB connectors on the PT-8800. Do not try to force a 12V connector
from a peripheral into the 24V connector on the PT-8800.

IMPORTANT

You can also connect standard USB devices to the powered USB connectors.

Identifying components 5

For powered USB:

1. 24V cannot exceed 2A

2. 12V cannot exceed 3A

IMPORTANT

3. Total of 24V & 12V cannot exceed 48 watts.

Plugging a phone line into the LAN port (RJ-45 connector) can damage the con­nector. Take care to only plug an RJ-45 connector into the LAN port.

CAUTION

COM 6 is reserved for the optional customer display.

NOTE

Removing the rear cover

Refer to the following to remove the rear cover.

1 Open the rear cover latches.

2 Remove the rear cover.

6 Chapter 1 Getting Started

When replacing:

Align the rear cover tab with the open­ing on the PT-8800.

Adjusting display angles

The main display can be tilted back from an upright perpendicular position to about 30 degrees as shown in Figure 1.5.
The customer display can be tilted as shown in Figure 1.6.

Figure 1.5 Adjusting the display Figure 1.6 Adjusting the customer display

Setup considerations

When setting up the PT-8800, consider the following:

• Use a desktop or counter that is stable and even.

• Ensure there is enough room around the sides and rear of the PT-8800 for ventilation.

• Ensure there is room to connect cables and that cables are long enough to reach peripheral devices or a power
outlet.

Adjusting display angles 7

Connecting peripheral devices

Peripheral devices such as a printer or scanner can be connected to the PT-8800. Refer to the user manual of the device
you are connecting for instructions on installing drivers where needed. (Remove the rear cover to access the connec­tors. See “Removing the rear cover” on page 6.)

Mouse

Keyboard

Printer

COM1 COM3

Monitor

Figure 1.7 Connecting peripheral devices

Do not plug a phone line into the RJ-45 (ADSL or router) connector. Doing so can
damage the connector.

CAUTION

Connecting a cash drawer

Amplifier or
speakers

COM4 COM2

Microphone

Headphones

s

p

b

800

8

2

MR HSAA CD OHSD RD TR

ADSL modem
or router

Cashdrawer

Powered USB
Compliant
devices (24V)

Powered USB
Compliant
devices (12V)

Refer to the following to connect a cash drawer.

The cash drawer RJ-11 connector is DC+24V. Ensure the cash drawer to be con­nected matches this power specification.

IMPORTANT

1 Remove the rear cover. (See “Removing the rear cover” on page 6.)

2 Connect the RJ-11 cable from the cash drawer to the RJ-11 connector on the PT-8800.

8 Chapter 1 Getting Started

Cashdrawer

3 Turn on the PT-8800. (See “Powering the PT-8800 on and off” below.)

Powering the PT-8800 on and off

Refer to the following to power on and off the PT-8800.

1 Remove the rear cover. See “Removing the

rear cover” on page 6.

2 Connect the power cable to the power con-

nector on the PT-8800 and to an electrical
outlet.

3 Lift the cover.

4 Press the power button.

The power LED turns on.

5 To turn off the PT-8800, shut down the

operating system: the main power turns off
automatically.

You may need to use the power button to turn off the power, for example if the
operating system you are using does not support power down by the OS or if the

NOTE

system crashes or hangs.

Power LED

Powering the PT-8800 on and off 9

10 Chapter 1 Getting Started

CHAPTER 2

U

PGRADING COMPONENTS

This chapter describes how to upgrade components for the PT-8800. The following topics are described.

• “Safety and precautions”

• “Before you begin” on page 12

• “Installing a hard disk drive (HDD)” on page 12

• “Installing optional displays” on page 13

• “Installing a CompactFlash card” on page 17

• “Installing a PCI card” on page 18

Safety and precautions

Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working on
computers that are still connected to a power supply can be extremely dangerous. Follow these guidelines to avoid
damage to the computer or injury to yourself.

• Always disconnect the unit from the power outlet.

• Leave all components inside the static-proof packaging that they ship with until they are ready for installation.

• After replacing optional devices, make sure all screws, springs, or other small parts are in place and are not left
loose inside the case. Metallic parts or metal flakes can cause electrical shorts.

Only qualified personnel should perform repairs on the PT-8800. Damage due to
unauthorized servicing is not covered by the warranty. If you are not confident of
carrying out installation procedures, we recommend that you refer the job to

CAUTION

qualified personnel.

If the LCD breaks and fluid gets onto your hands or into your eyes, immediately
wash with water and seek medical attention.

WARNING

The inverter card has high voltage. Do not touch the inverter card while power is
connected to the PT-8800. Unplug the power cord before attempting to replace

WARNING

CAUTION

any part.

To prevent static damage to components, wear a grounded wrist strap. Alterna­tively, discharge any static electricity by touching the bare metal chassis of the
unit case, or the bare metal body of any other grounded appliance.

11

Hold electronic circuit boards by the edges only. Do not touch the components
on the board unless it is necessary to do so. Do not flex or stress the circuit
board. Do not hold components such as a processor by its pins; hold it by the

CAUTION

edges.

Before you begin

Make sure you have a stable, clean working environment. Dust and dirt can get into components and cause a malfunc­tion. Adequate lighting and proper tools can prevent you from accidentally damaging the internal components.

Most of the electrical and mechanical connections can be disconnected by using your fingers. It is recommended that
you do not use needle-nosed pliers to disconnect connectors as these can damage the soft metal or plastic parts of the
connectors.

To prevent scratching the case of the PT-8800, make sure the worktop surface is
clean and flat.

CAUTION

Installing a hard disk drive (HDD)

Refer to the following to install a HDD.

1 Remove the rear cover. See “Removing the

rear cover” on page 6.

2 Remove the two thumbscrews.

3 Remove the hard drive bracket.

4 Place the new hard drive in the bracket.

5 Secure the hard drive with four screws.

6 Connect the two cables.

7 Replace the hard drive bracket.

8 Replace the two thumbscrews.

12 Chapter 2 Upgrading Components

Refer to the documentation with the hard drive for instructions on setting drive
jumpers and formatting the drive.

NOTE

Installing optional displays

The PT-8800 may ship with a customer display attached or you can order one and install it. An optional second display
can also be installed. Before installing the optional displays you must remove the mainboard cover and the top rear
cover.

Removing the mainboard cover and customer display cover

Refer to the following to remove the rear cover.

1 Remove the two thumbscrews.

2 Remove the mainboard cover.

3 Bow the cover up slightly to release the two

tabs.

4 Remove the customer display cover.

Installing optional displays 13

When replacing:

Align the customer display cover tabs
with the openings on the PT-8800.

Mainboard reference

When connecting the displays, refer to the following for connector locations on the mainboard.

3
2

1

JP2

CN14

CN24

CN23

CN15

14 Chapter 2 Upgrading Components

Attaching the customer display

The PT-8800 may ship with a customer display attached. If you ordered the display separately, refer to the following to
attach it.

1 Pass the cable through the opening in the

PT-8800.

2 Align the tabs on the customer display with

the openings on the PT-8800.

3 Slide the customer display into place.

4 Connect the customer display cable to

CN14. See “Mainboard reference” on
page 14.

5 Secure the display with the supplied screw.

6 Replace the mainboard cover.

To supply power to the customer display, the COM6 voltage is factory set to
DC+12V.

NOTE

Installing optional displays 15

Attaching the second display

Refer to the following to attach the second display

1 Remove the two thumbscrews.

2 Remove the I/O board.

3 Pass the diplay cables through the indicated

opening.

4 Secure the display bracket with the four

supplied screws.

16 Chapter 2 Upgrading Components

5 Put the bracket cover on.

6 Plug in the two cables to CN15 and CN23.

See “Mainboard reference” on page 14.

7 Replace the I/O board.

8 Replace the mainboard cover.

Installing a CompactFlash card

The CompactFlash card reader uses an IDE (Integrated Drive Electronics) interface and only supports storage cards.
Plug and play is not supported so cards have to be installed before you turn the PT-8800 on. After installing a Compact­Flash card, close the cover to prevent the card being accidently removed while power is on.

Refer to the following to install a CompactFlash card.

1 Use a thin plastic spatula to lift the cover.

(To prevent unauthorized removal of a card,
the cover is designed not to open easily.)

2 Insert the CompactFlash card as shown.

Caution: Inserting the card incorrectly can

damage the connector pins. Ensure the card
is oriented as shown and insert it gently.

Note that a properly installed card still protrudes
as shown here.

Installing a CompactFlash card 17

3 To remove a card press the eject button and

pull the card out.

Installing a PCI card

Refer to the following to install a PCI card.

1 Remove the rear cover. See “Removing the

rear cover” on page 6.

2 Insert the PCI card.

3 Secure the card with one screw.

Ensure there are no cables preventing the PCI card from connecting to the main­board.

NOTE

18 Chapter 2 Upgrading Components

CHAPTER 3

BIOS S

The BIOS (Basic Input and Output System) Setup Utility displays the system's configuration status and provides
options to set system parameters. The parameters are stored in battery-backed-up CMOS RAM that saves this informa­tion even when the power is turned off. When the system is turned back on, the system is configured with the values
found in CMOS. The following topics are described in this chapter.

• “About the Setup Utility”

• “Entering the Setup Utility” on page 20

• “Standard CMOS Features” on page 21

• “Advanced BIOS Features ” on page 24

• “Integrated Peripherals ” on page 28

• “Power Management Setup Option” on page 32

• “PnP/PCI Configurations” on page 35

• “Frequency/Voltage Control Option” on page 37

• “Other BIOS Options” on page 38

ETUP UTILITY

About the Setup Utility

The BIOS Setup Utility enables you to configure the following items:

• Hard drives, diskette drives, and peripherals

• Video display type and display options

• Password protection from unauthorized use

• Power management features

If you have made settings that you do not want to save, use the "Exit Without
Saving" item and press Y to discard any changes you have made.

TIP

This Setup Utility should be used for the following:

• When changing the system configuration

• When a configuration error is detected and you are prompted to make changes to the Setup Utility

• When trying to resolve IRQ conflicts

• When making changes to the Power Management configuration

• When changing the User or Supervisor password

19

Entering the Setup Utility

When you power on the system, BIOS enters the Power-On Self Test (POST) routines. POST is a series of built-in
diagnostics performed by the BIOS. After the POST routines are completed, the following message appears:

Press DEL to enter SETUP

Press the delete key <Delete> to access the Award BIOS Setup Utility:

Figure 3.1 Main BIOS menu

BIOS navigation keys

The BIOS navigation keys are listed below.

KEY FUNCTION

←↑↓→

+/–/PU/PD Modifies the selected field's values

Esc Exits the current menu

F1 Displays a screen that describes all key functions

F5 Loads previously saved values to CMOS

F6 Loads a minimum configuration for troubleshooting

F7 Loads an optimum set of values for peak performance

F10 Saves the current configuration and exits Setup

Scrolls through the items on a menu

Shift + F2 Changes the color of the BIOS menu

20 Chapter 3 BIOS Setup Utility

Using BIOS

When you start the Setup Utility, the main menu appears. The main menu of the Setup Utility displays a list of the
options that are available. A highlight indicates which option is currently selected. Use the cursor arrow keys to move
the highlight to other options. When an option is highlighted, execute the option by pressing <Enter>.

Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute that option. Other options
lead to dialog boxes that prompt you for information.

Some options (marked with a triangle ) lead to submenus that enable you to change the values for the option. Use
the cursor arrow keys to scroll through the items in the submenu.

Standard CMOS Features

Selecting Standard CMOS Features on the main menu displays the following menu:

Figure 3.2 Standard CMOS Features menu

Date and Time

The Date and Time items show the current date and time held by your PT-8800. If you are running a Windows OS,
these items are automatically updated whenever you make changes to the Windows Date and Time Properties utility.

Standard CMOS Features 21

IDE Primary/Secondary Master/Slave

This field is used to configure the IDE hard drive installed in the system. Move the cursor to highlight the IDE Pri­mary/Secondary Master/Slave fields and press <Enter>. The IDE Primary Master submenu opens:

Figure 3.3 IDE Primary Master Submenu

IDE HDD Auto-Detection

Press Enter while this item is highlighted if you want the Setup Utility to automatically detect and configure a hard
disk drive on the IDE channel.

If you are setting up a new hard disk drive that supports LBA mode, more than
one line will appear in the parameter box. Choose the line that lists LBA for an

NOTE

IDE Primary/Secondary Master/Slave

LBA drive.

If you leave this item at Auto, the system will automatically detect and configure any IDE devices it finds. If it fails to
find a hard disk, change the value to Manual and then manually configure the drive by entering the characteristics of
the drive in the fields described below:

• Capacity – displays the capacity of the HDD in megabytes (M).

• Cylinder – indicates the number of cylinders that the HDD has. A cylinder is the sum total of all tracks that are
in the same location on every disk surface.

• Head – displays the number of heads in the HDD. A head is a device that reads and writes data on the hard
disk.

• Precomp – displays the track where precompensation is initiated. Precompensation is a feature whereby the
HDD uses a stronger magnetic field to write data in sectors that are closer to the center of the disk. In CAV

22 Chapter 3 BIOS Setup Utility

recording, in which the disk spins at a constant speed, the sectors closest to the spindle are packed tighter than
the outer sectors.

• Landing Zone – displays the location of the safe non-data area on a hard disk that is used for parking the read/
write head.

• Sector – displays the number of sectors available on the HDD. A sector is the smallest unit of storage space on
a disk.

Access Mode

This item defines special ways that can be used to access IDE hard disks such as LBA (Large Block Addressing).
Leave this value at Auto and the system will automatically decide the fastest way to access the hard disk drive.

Press <Esc> to close the IDE device menu and return to the Standard CMOS Features menu.

Video (EGA/VGA)

This item defines the video mode of the system. This mainboard has a built-in VGA graphics system; you must leave
this item at the default setting.

Halt On (All, But Keyboard)

This item defines the operation of the system POST (Power On Self Test) routine. You can use this item to select which
types of errors in the POST are sufficient to halt the system.

Base Memory, Extended Memory, and Total Memory

These items are automatically detected by the system at start up time. These are display-only fields. You cannot make
changes to these fields.

• Base Memory – This field displays the amount of conventional memory detected by the system during boot.

• Extended Memory – This field displays the amount of extended memory detected by the system during boot.

• Tot a l M e mo ry – This field displays the total amount of memory (Base and Extended) detected by the system
during boot.

Press <Esc> to return to the main menu.

Standard CMOS Features 23

Advanced BIOS Features

Selecting Advanced BIOS Features on the menu displays this menu:

Figure 3.4 Advanced BIOS Features menu

Virus Warning

When enabled, this item provides protection against viruses that try to write to the boot sector and partition table of
your hard disk drive. You need to disable this item when installing an operating system. We recommend that you
enable anti-virus protection as soon as you have installed an operating system. The default setting is Disabled.

CPU L1 & L2 Cache

Most processors that can be installed in this mainboard use internal level 1 (L1) and level 2 (L2) cache memory to
improve performance. Leave this item at the default setting for better performance. The default setting is Enabled.

Quick Power On Self Test

Enable this item to shorten the power on testing (POST) and have your system start up faster. You can enable this item
after you are confident that your system hardware is operating smoothly. The default setting is Fast.

First/Second/Third Boot Device

The BIOS loads the operating system from the disk drives in the sequence selected in these three fields. The default
setting is Floppy/CD-ROM/HDD0.

Boot Other Device

When enabled, the system searches all other possible locations for an operating system if it fails to find one in the
devices specified under the First, Second, and Third boot devices. The default setting is Enabled.

Boot Up NumLock Status

This item defines if the keyboard Num Lock key is active when your system is started. The default setting is On.

24 Chapter 3 BIOS Setup Utility

Gate A20 Option

This item defines how the system handles legacy software that was written for an earlier generation of processors.
Leave this item at the default setting. The default setting is Fast.

Typematic Rate Setting

If this item is enabled, you can use the following two items to set the typematic rate and the typematic delay settings
for your keyboard. The default setting is Disabled.

Typematic Rate (Chars/Sec)

Use this item to define how many characters per second are generated by a held-down key. The default setting is 6.

Typematic Delay (Msec)

Use this item to define how many milliseconds elapse before a held-down key begins generating repeat characters. The
default setting is 250.

Security Option

If you have installed password protection, this item defines if the password is required at system start up, or if it is only
required when a user tries to enter the Setup Utility. The default setting is Setup.

OS Select For DRAM > 64 MB

This item is only required if you have installed more than 64 MB of memory and you are running the OS/2 operating
system. Otherwise, leave this item at the default. The default setting is Non-OS2.

Report No FDD For WIN 95

If you are running a system with no floppy drive and using Windows 95, select Yes for this item to ensure compatibil­ity with the Windows 95 logo certification. Otherwise, select No. The default setting is No.

Small Logo (EPA) Show

Determines whether the EPA logo appears during boot up. The default setting is Enabled.

Press <Esc> to return to the main menu.

Advanced BIOS Features 25

Advanced Chipset Features

This option displays critical timing parameters of the mainboard. Leave the items on this menu at their default settings
unless you are very familiar with the technical specifications of your system hardware. If you change the values incor­rectly, you may introduce fatal errors or recurring instability into your system.

Figure 3.5 Advanced Chipset Features menu

DRAM Timing Selectable

The EEPROM on a memory card has Serial Presence Detect (SPD) data structure that stores information about the
module such as memory size and speed. When SPD is selected, the “CAS Latency Time” and “Active to Precharge
Delay” items are set to their defaults, and the system runs according to information in the EEPROM providing the
most stable condition. The default setting is SPD.

CAS Latency Time

This item enables you to specify the time delay (in clock cycles or CLKs) that elapses before the SDRAM carries out a
read command after receiving it. The value specified here also sets the number of CLKs that will elapse for the com­pletion of the first part of a burst transfer. Low values indicate a faster data transaction. When synchronous DRAM is
installed, the number of clock cycles of CAS latency depends on the DRAM timing. The default is 2.5.

Active to Precharge Delay

To change the active-to-precharge delay, the “DRAM Timing Selectable” setting must be set to User. The default set-
ting is 7.

DRAM RAS# to CAS# Delay

This item enables you to set the time it takes data to move between the Row Address Strobe (RAS) and Column
Address Strobe (CAS). You can also insert a timing delay between RAS and CAS. When set to higher values, reads,
writes, and refreshes take longer, but data is transferred with better reliability. The default setting is Auto.

26 Chapter 3 BIOS Setup Utility

DRAM RAS# Precharge Time

DRAM must continually be refreshed or it will lose its data. Normally, DRAM is refreshed entirely as the result of a
single request. This option allows you to determine the number of CPU clocks allocated for the Row Address Strobe
(RAS) to accumulate its charge before the DRAM is refreshed. If insufficient time is allowed, refresh may be incom­plete and data lost. The default setting is Auto.

DRAM Data Integrity Mode

Set the DRAM Data Integrity Mode. The default setting is NON-ECC.

MGM Core Frequency

Set the MGM Core Frequency. The default setting is AUTO MAX266.

System/Video BIOS Cacheable

These items allow the video and/or system to be cached in memory for faster execution. We recommend that you leave
these items at the default value. The default setting is Disabled.

Memory Hole at 15M-16M

This item can be used to reserve memory space for some ISA expansion cards that require it. The default setting is Dis­abled.

Delayed Transaction

The chipset has an embedded 32-bit posted write buffer to support delay transactions cycles. Enable this item to sup­port compliance with PCI specification version 2.1. The default setting is Enabled.

Delay Prior to Thermal

Set the Delay Prior to Thermal. The default setting is 16 min.

AGP Aperture Size (MB)

This item defines the size of the aperture if you use an AGP graphics adapter. The AGP aperture refers to a section of
the PCI memory address range used for graphics memory. We recommend that you leave this item at the default set­ting. The default setting is 64.

On-Chip Video

This item is used to enable or disable the onboard video. The default setting is Enabled.

On-Chip Frame Buffer Size

This item is used to select the video frame buffer size. The default setting is 1MB.

After you have made your selections in the Advanced Chipset Features menu, press <ESC> to go back to the main
menu.

Advanced BIOS Features 27

Integrated Peripherals

This option defines the operation of peripheral components on the system's input/output ports.

Figure 3.6 Integrated Peripherals menu

OnChip IDE Device (See “OnChip IDE Device” on page 29.)

OnChip PCI Device (See “Onboard Device” on page 30.)

SuperIO Device (See “SuperIO Device” on page 31.)

28 Chapter 3 BIOS Setup Utility

OnChip IDE Device

Use this item to enable or disable the PCI IDE channels that are integrated on the mainboard. Select the item and press
<Enter> to open the following menu:

Figure 3.7 OnChip IDE Device menu

On-Chip Primary/Secondary PCI/IDE

Use this item to enable or disable the PCI IDE channels that are integrated on the mainboard. The default setting is
Enabled.

IDE Primary/Secondary Master/Slave PIO

Each IDE channel supports a master device and a slave device. These four items let you assign which kind of PIO
(Programmed Input/Output) is used by IDE devices. Choose Auto to let the system auto detect which PIO mode is
best, or select a PIO mode from 0-4. The default setting is Auto.

Primary/Secondary Master/Slave UltraDMA

Each IDE channel supports a master device and a slave device. This mainboard supports UltraDMA technology, which
provides faster access to IDE devices. If you install a device that supports UltraDMA, change the appropriate item on
this list to Auto. You may have to install the UltraDMA driver supplied with this mainboard in order to use an
UltraDMA device. The default setting is Auto.

IDE HDD Block Mode

Enable this field if your IDE hard drive supports block mode. Block mode enables BIOS to automatically detect the
optimal number of block read and writes per sector that the drive can support and improves the speed of access to IDE
devices. The default setting is Enabled.

Integrated Peripherals 29

Onboard Device

Use this item to enable or disable the USB and devices that are integrated on the mainboard. Select the item and press
<Enter> to open the following menu:

Figure 3.8 Onboard Device menu

USB Controller

Set this item to Enabled to use USB 1.1 devices. The default setting is Enabled.

USB 2.0 Controller

Set this item to Enabled to use USB 2.0. When set to Disabled, USB 1.1 devices can still be used. The default setting
is Enabled.

USB Keyboard Support

Enable this item if you plan to use a keyboard connected through the USB port in a legacy operating system (such as
DOS) that does not support Plug and Play. This field can only be configured if the “USB Controller” field is enabled.
The default setting is Disabled.

AC97 AUDIO

Enables and disables the onboard audio chip. Disable this item if you are going to install a PCI audio add-in card. The
default setting is Auto.

Init Display First

Use this item to specify whether your graphics adapter is installed in the PCI slot or is integrated on the mainboard.
The default setting is Onboard/AGP.

30 Chapter 3 BIOS Setup Utility

SuperIO Device

Use this item to change settings for I/O devices. Select the item and press <Enter> to open the following menu:

Figure 3.9 Super IO Device menu

Onboard COM1

This option is used to assign the I/O address and IRQ for the onboard COM port 1. The default setting is 3F8/IRQ4.

COM1/2/3/4 With Voltage

COM ports can be set to supply both data and power to the peripherals that connect to them. Check if the device you
connect needs power from the COM port or if it has its own power supply. The factory setting for the COM ports is
None.

The voltage for the COM ports is set at None at the factory. However, for example
to provide power to an installed customer display, this setting must be set at 12V
for the corresponding COM port. For a 5V device such as a barcode scanner, the

IMPORTANT

Onboard COM2

setting should be 5V.

This option is used to assign the I/O address and IRQ for the onboard COM port 2. The default setting is 2F8/IRQ3.

LPT1 Port Mode

Enables you to set the data transfer protocol for the parallel port. There are five options: SPP (Standard Parallel Port),
EPP (Enhanced Parallel Port), ECP (Extended Capabilities Port), ECP+EPP, and PntMode. The default setting is SPP.

SPP allows data output only. Extended Capabilities Port (ECP) and Enhanced Parallel Port (EPP) are bi-directional
modes, allowing both data input and output. ECP and EPP modes are only supported with EPP- and ECP-aware
peripherals. PntMode allows the parallel port to operate in bipoloar mode.

Integrated Peripherals 31

ECP Mode Select

Sets the ECP mode version. The default setting is EPP1.7.

ECP Mode Use DMA

When the onboard parallel port is set to ECP mode, the parallel port can use DMA 3 or DMA 1. The default setting is 3.

Onboard COM3

This option is used to assign the I/O address and IRQ for the onboard COM port 3. The default setting is 3E8/IRQ5.

Onboard COM4

This option is used to assign the I/O address and IRQ for the onboard COM port 4. The default setting is 2E8/IRQ5.

Onboard COM5

This option is used to assign the I/O address and IRQ for the onboard COM port 5. The default setting is 4F8/IRQ5.

Onboard COM6

This option is used to assign the I/O address and IRQ for the onboard COM port 6. The default setting is 4E8/IRQ5.

To supply power to the customer display, the COM6 voltage is factory set to
DC+12V.

NOTE

Power Management Setup Option

Use this to control system power management. Modern operating systems take care of much of the power manage­ment. This mainboard supports ACPI (Advanced Configuration and Power Interface).

Power Management Timeouts

The power-saving modes can be controlled by timeouts. If the system is inactive for a time, the timeouts begin count­ing. If the inactivity continues so that the timeout period elapses, the system enters a power-saving mode. If any item in
the list of Reload Global Timer Events is Enabled, then any activity on that item will reset the timeout counters to zero.

Wake Up Calls

If the system is suspended, or has been powered down by software, it can be resumed by a wake up call that is gener­ated by incoming traffic to a modem, a LAN card, a PCI card, or a fixed alarm on the system realtime clock,

32 Chapter 3 BIOS Setup Utility

Figure 3.10 Power Management Setup menu

ACPI Function

This mainboard supports ACPI (Advanced Configuration and Power management Interface). Use this item to enable
or disable the ACPI feature. The default setting is Enabled.

ACPI is a power management specification that makes hardware status informa­tion available to the operating system. ACPI enables a PC to turn its peripherals
on and off for improved power management. It also allows the PC to be turned

NOTE

Power Management

on and off by external devices, so that mouse or keyboard activity wakes up the
PT-8800.

This item acts like a master switch for the power-saving modes and hard disk timeouts. If this item is set to Max Sav­ing, power-saving modes occur after a short timeout. If this item is set to Min Saving, power-saving modes occur after
a longer timeout. If the item is set to User Define, you can insert your own timeouts for the power-saving modes. The
default setting is User Define.

Video Off Method

This item defines how the video is powered down to save power. The default setting is V/H SYNC+Blank.

Video Off In Suspend

This option defines if the video is powered down when the system is put into suspend mode. The default setting is Yes.

Suspend Type

If this item is set to the default Stop Grant, the CPU will go into Idle Mode during power saving mode.

Power Management Setup Option 33

MODEM Use IRQ

If you want an incoming call on a modem to automatically resume the system from a power-saving mode, use this item
to specify the interrupt request line (IRQ) that is used by the modem. You might have to connect the fax/modem to the
mainboard Wake On Modem connector for this feature to work. The default setting is 3.

Suspend Mode

The CPU clock will be stopped and the video signal will be suspended if no Power Management events occur for a
specified length of time. Full power function will return when a Power Management event is detected. Options are
from 1 Min to 1 Hour and Disabled. The default setting is Disabled.

HDD Power Down

The IDE hard drive will spin down if it is not accessed within a specified length of time. Options are from 1 Min to 15
Min and Disabled. The default setting is 15 Min.

Soft-Off by PWR-BTN

Under ACPI (Advanced Configuration and Power management Interface) you can create a software power down. In a
software power down, the system can be resumed by Wake Up Alarms. This item lets you install a software power
down that is controlled by the normal power button on your system. If the item is set to Instant-Off, then the power but­ton causes a software power down. If the item is set to Delay 4 Sec. then you have to hold the power button down for
four seconds to cause a software power down. The default setting is Instant-Off.

Wake-Up by PCI card

Use this item to enable PCI activity to wake up the system from a power-saving mode. The default setting is Disabled.

Resume On LAN

Use this item to enable LAN activity to wake up the system from a power-saving mode. The default setting is Dis­abled.

Power On by Ring

Use this item to enable modem activity to wakeup the system from a power saving mode.

Resume by Alarm

When set to Enabled, the following two fields become available and you can set the date (day of the month), hour,
minute and second to turn on your system. When set to 0 (zero) for the day of the month, the alarm will power on your
system every day at the specified time. The default setting is Disabled.

Date (of Month) Alarm

When set to “0” the system powers on everyday at the time specified in the “Time (hh:mm:ss) Alarm” field. Select a
date from 1 to 31 for the system to power on at the time specified in the “Time (hh:mm:ss) Alarm” field. The default
setting is 0.

Time (hh:mm:ss) Alarm

Set the time for the system to power on as defined in the ‘Date (of Month) Alarm” field. The time set in this field must
be later than the time in the RTC time as shown in the “Standard CMOS Features” on page 21.

** Reload Global Timer Events **

Global Timer (power management) events are I/O events whose occurrence can prevent the system from entering a
power saving mode or can awaken the system from such a mode. In effect, the system remains alert for anything that
occurs to a device that is configured as Enabled, even when the system is in a power-down mode.

Primary/Secondary IDE 0/1

When these items are enabled, the system will restart the power-saving timeout counters when any activity is detected
on any of the drives or devices on the primary or secondary IDE channels.

34 Chapter 3 BIOS Setup Utility

PnP/PCI Configurations

This option configures how PnP (Plug and Play) and PCI expansion cards operate in the system. Both the ISA and PCI
buses on the mainboard use system IRQs (Interrupt ReQuests) and DMAs (Direct Memory Access). You must set up
the IRQ and DMA assignments correctly through PnP/PCI Configurations; otherwise, the mainboard will not work
properly. Selecting “PnP/PCI Configurations” on the main menu displays this menu:

Figure 3.11 PnP/PCI Configurations menu

Reset Configuration Data

If you enable this item and restart the system, any PnP configuration data stored in the BIOS Setup is cleared from
memory. The default setting is Disabled.

Resources Controlled By

You should leave this item at the default Auto (ESCD). Under this setting, the system dynamically allocates resources
to plug and play devices as they are required. If you cannot get a legacy ISA (Industry Standard Architecture) expan­sion card to work properly, you might be able to solve the problem by changing this item to Manual, and then opening
up the IRQ Resources menu.

IRQ Resources

This menu can only be accessed when the Resources Controlled by menu is set to Manual.

In the IRQ Resources menu, if you change any of the IRQ assignations to Legacy ISA, then that Interrupt Request Line
is reserved for a legacy ISA expansion card. Press <Esc> to close the IRQ Resources menu.

PCI/VGA Palette Snoop

This item is designed to overcome some problems that can be caused by some non-standard VGA cards. This main­board includes a built-in VGA system that does not require palette snooping so you must leave this item disabled. The
default setting is Disabled.

Press <Esc> to return to the main menu.

Power Management Setup Option 35

PC Health Status

On mainboards that support hardware monitoring, this item lets you monitor the parameters for critical voltages, criti­cal temperatures, and fan speeds. You cannot make any changes to these fields. They are display only.

Figure 3.12 PC Health Status menu

Press <Esc> to return to the main menu.

36 Chapter 3 BIOS Setup Utility

Frequency/Voltage Control Option

This item enables you to set the clock speed and system bus for your system. The clock speed and system bus are
determined by the kind of processor you have installed in your system.

Figure 3.13 Frequency/Voltage Control

Auto Detect PCI Clk

When enabled, BIOS disables the clock signal of unpopulated PCI slots, reducing power consumption. The default set­ting is Enabled.

Spread Spectrum

Enable this item to significantly reduce the EMI (Electro-Magnetic Interference) generated by the system. The default
setting is +/- 0.45%.

Press <Esc> to return to the main menu.

Frequency/Voltage Control Option 37

Other BIOS Options

This section covers the other options that are available from the main menu:

Load Fail-Safe Defaults Option

This option opens a dialog box that lets you load fail-safe defaults for all appropriate items in the Setup Utility.

Follow these instructions:

1. From the main menu, scroll to Load Fail-Safe Defaults.

2. Press <Enter> to open the Load Setup Fail-Safe Defaults menu.

3. Press <Y>.

4. Press <Enter> to load the defaults.

The fail-safe defaults place no great demands on the system and are generally stable. If your system is not functioning
correctly, try loading the fail-safe defaults as a first step in getting your system working properly again. If you only
want to load fail-safe defaults for a specific option, select and display that option, and then press <F6>.

Load Optimized Defaults Option

This option opens a dialog box that lets you load optimized defaults for all appropriate items in the Setup Utility.

Follow these instructions:

1. From the main menu, scroll to Load Optimized Defaults.

2. Press <Enter> to open the Load Optimized Defaults menu.

3. Press <Y>.

4. Press <Enter> to load the defaults.

The optimized defaults place demands on the system that may be greater than the performance level of the compo­nents, such as the CPU and the memory. You can cause fatal errors or instability if you load the optimized defaults

38 Chapter 3 BIOS Setup Utility

when your hardware does not support them. If you only want to load Setup defaults for a specific option, select and
display that option, and then press <F7>.

Set Supervisor and User Passwords Options

These items can be used to install a password. A Supervisor password takes precedence over a User password, and the
Supervisor can limit the activities of a User. To install a password, follow these steps:

1. Highlight the item Set Supervisor/User Password on the main menu and press <Enter>.

2. The password dialog box appears.

Enter Password:

3. If you are installing a new password, type in the password. You cannot use more than eight characters
or numbers. The Set Supervisor/User Password item differentiates between upper and lower case
characters. Press <Enter> after you have typed in the password. If you are deleting a password that is
already installed press <Enter> when the password dialog box appears. You see a message that
indicates that the password has been disabled.

PASSWORD DISABLED !!!
Press any key to continue . . .

4. Press any key. You are prompted to confirm the password.

Confirm Password:

5. Type the password again and press <Enter>, or press <Enter> if you are deleting a password that is
already installed.

Write the passwords down and keep them in a safe place.

If you do not save changes when you exit BIOS, changes to the passwords will be saved
anyway.

IMPORTANT

Save & Exit Setup Option

Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup
Utility. When the Save and Exit dialog box appears, press <Y> to save and exit, or press <N> to return to the main
menu.

Frequency/Voltage Control Option 39

Exit Without Saving

Highlight this item and press <Enter> to discard any changes that you have made in the Setup Utility and exit the Setup
Utility. When the Exit Without Saving dialog box appears, press <Y> to discard changes and exit, or press <N> to
return to the main menu.

If you have made settings that you do not want to save, use the "Exit Without
Saving" item and press Y to discard any changes you have made.

NOTE

40 Chapter 3 BIOS Setup Utility

APPENDIX

This appendix describes locating and solving problems that you may encounter while using the PT-8800.

Troubleshooting

Often after time spent troubleshooting, the problem is traced to something as simple as a loose connection. Check the
following before proceeding to the problem-specific solutions.

Tips for Troubleshooting

In each problem-specific section, try the steps in the order suggested. This may help you to solve the problem more
quickly.

Try to pin point the problem and thus avoid replacing non-defective parts. For example, if you replace batteries and the
problem remains, put the original batteries back and go to the next step.

Keep a record of the steps you take when troubleshooting: The information may be useful when calling for technical
support or for passing on to service personnel.

• Use some other electrical device to confirm that the electrical outlet is working.

• Ensure all connections are securely attached.

The Power-On Self Test

The Power-On Self Test (POST) runs every time you turn on or reset the computer. The POST checks memory, the
mainboard, the display, the keyboard, the disk drives, and other installed options.

If failure is detected in an area other than the mainboard (such as the keyboard or an adapter card), an error message is
displayed on the screen and testing is stopped.

If your system does not successfully complete the POST, but displays a blank screen, have the PT-8800 serviced.

Beep Errors at POST

There are two kinds of beep codes in the BIOS.

• Video error - a single long beep followed by three short beeps indicates a video error, the screen can not be ini­tialized and no information can be displayed.

• DRAM error - a single long beep indicates that a DRAM error has occurred.

41

Beep Message Errors at POST

If the BIOS detects an error during the POST, a message is displayed. Refer to the following table for a list of the errors
that display.

The system uses a 3V CR2032 battery (CMOS battery) mounted on the main­board to keep time. There is a risk of explosion if the wrong battery type is used
when replacing. Dispose of used batteries according to local ordinance regula-

WARNING

ERROR MESSAGE CAUSE SOLUTION

tions.

CMOS BATTERY HAS
FAI LED

CMOS CHECKSUM ERROR The battery may be weak.

HARD DISK(S) FAIL (80) HDD reset failed. Have the PT-8800 serviced.

HARD DISK(S) FAIL (40) HDD controller diagnostics failed. Have the PT-8800 serviced.

HARD DISK(S) FAIL (20) HDD initialization error. Have the PT-8800 serviced.

HARD DISK(S) FAIL (10) Unable to recalibrate fixed disk. Have the PT-8800 serviced.

KEYBOARD IS LOCKED OUT

- UNLOCK THE KEY

KEYBOARD ERROR OR NO
KEYBOARD PRESENT

MANUFACTURING
POST LOOP

BIOS ROM CHECKSUM
ERROR - SYSTEM HALTED

The CMOS battery is depleted. Replace the battery.

Replace the battery.

The CMOS may be corrupt.

The keyboard is locked and the key­board controller is pulled low.

A keyboard is not detected. Make sure the keyboard is

System keeps rebooting because the
keyboard controller is pulled low for test­ing purposes.

The ROM address is incorrect. Have the PT-8800 serviced.

Have the PT-8800 serviced.

Have the PT-8800 serviced.

attached correctly and no
key is pressed during boot.

Have the PT-8800 serviced.

MEMORY TEST FAIL The memory card is not correctly

42 Appendix

Have the PT-8800 serviced.

installed or is damaged.

General Problems

Refer to the following general problems you may encounter.

PROBLEM SOLUTION

The display screen is dark. Adjust the screen brightness.

Make sure that the PT-8800 is not in suspend mode.

An incorrect date and time are displayed. Correct the date and time using the DOS DATE and TIME

commands or the options in the Setup Utility. (You can also
set the date and time in Windows by double clicking the
clock on the task bar or in the control panel.) If the date and
time become incorrect after a short time, the CMOS battery
may be depleted. Replace the battery.

The following message appears at boot up:

“Invalid system disk,

Replace the disk, and then press any key”

You hear irregular beeps during operation of
the computer and the system halts.

An unidentified message is displayed. Reboot the computer and run the BIOS Setup Utility. Con-

You cannot operate the printer. Check the printer cable connection.

You cannot use a mouse or keyboard. Check the cable connection.

The screen is blank and you don't hear any
beeps.

Ensure that an operating system is installed.

Check the boot sequence in the BIOS setup utility.

Have the PT-8800 serviced.

firm the Setup Utility parameters. If the same message is
displayed after booting up again, have the PT-8800 ser­viced.

Ensure that the printer power switch is turned on.

Confirm that the printer is on-line.

Check the mouse or keyboard with another computer to see
if it works. If the same problem occurs, replace the mouse
or keyboard.

Check that the AC adapter is connected to the PT-8800 and
the power cord is plugged into a working electrical outlet.

The screen is blank and you hear a continu­ous beep, or two or more beeps.

Only the cursor appears. Reinstall the operating system, and power on the PT-8800.

Audio problems Ensure the audio cable is not defective.

Check that the power is on. (Press the power switch again
for confirmation.)

Have the PT-8800 serviced.

The mute is off.

Troubleshooting 43

Having the PT-8800 Serviced

If you are unable to solve the problem, you should have the projector serviced. Pack the projector in the original car­ton. (See “Unpacking the PT-8800” on page 1.) Include a description of the problem and a checklist of the steps you
took when trying to fix the problem. The information may be useful to the service personnel. Return the projector to
the place you purchased it.

Specifications

ITEM DESCRIPTION

Processor Socket 478, Intel Pentium 4 – up to 2.8 GHz / Celeron 2.0~2.6 GHz

System bus FSB speed 400/533 MHz

Memory 2 x 184-pin DDR DIMM, support 266/333 MHz DDR SDRAM

(expandable to 2 GB)

Chipset Intel 852 GME integrated high performance 2D/3D graphics

BIOS Award Plug and Play BIOS

Supports APM and ACPI

Jumper-free setting on COM port and cash drawer port voltage selection

LCD panel 15-inch TFT, high brightness LCD

I/O support/connectors Six RS232 ports (4 with +5v/+12vdc power; BIOS selection, jumper free)

Two serial pin-headers on board (1 for touch; 1 for customer display)

One RJ45 with LEDs Ethernet connector, 10/100M/1GHz BASE-T

One PS/2 keyboard port

One PS/2 mouse port

One parallel port

One type II CF card, IDE interface

One DB15 VGA port support dual view / dual contents display

One Cash Drawer port (+24Vdc; BIOS selection, jumper free); support 1
address

Six 2.0 USB ports [4 standard, 2 at the front panel, 2 powered USB
(+12vdc & +24vdc) on rear panel]

MIC-in, Line-Out

One PCI slot

Hard drive One 3.5-inch IDE hard drive

Touch panel (spill proof) Spill proof design resistive or capacitive touch screen

LED status indicators LED for power and HDD

Power supply 220W ATX power supply

Mainboard architecture System Board + I/O Board; connected by connector

44 Appendix

ITEM DESCRIPTION

Environmental Operation temp: 5 ~ 40 degree C

Storage temp:-20 ~ 60 degree C

Humidity: Operation - 20% ~ 85%, Storage: 5% ~ 85%

Power Supply One internal 220w full range ATX power supply.

Options Magnetic card reader (3 tracks)

Internal Smart Card Reader, USB interface

Rear Customer Display, 2 x 20 VFD type

Integrated second screen

Supported operating systems DOS, Windows95/98/2000/ME/XP/XPe, Linux

Safety and EMI CE, FCC, VCCI

Specifications 45

46 Appendix