Model no.PH08-SSB, PH08-SB
Item no.PH08-SS 40C, PH08-S BK
FLAME HEATER
PATIO HEATER INSTRUCTION MANUAL
WARNING
!
HAZARDOUS FIRE OR EXPLOSION MAY RESULT IF
INSTRUCTIONS ARE IGNORED.
It is the consumer’s responsibility to see that the
patio heater is properly assembled, installed, and
taken care of. Failure to follow instructions in this
manual could result in bodily injury and/or
property damage.
PRECAUTIONS
!
3177588
Conforms to ANSI
STD Z83.26a-2008
Certified to CSA
STD 2.37a-2008
vapours and liquids in the vicinity of this or any
other appliance.
•Any LP cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance
FOR YOUR SAFETY IF YOU SMELL GAS:
1.T
3.Do not operate any electrical appliances
4.Ventilate the area.
5.Check for leaks as detailed in this manual.
6.If odour persists, contact your dealer or gas
supplier immediately.
For cus tomer servi ce, parts
or war ranty issues:
Call 1-800-561-5550
or e-mail customercare@jrhome.com
FOR OUTDFOOR USE ONLY | USES PROPANE LPG ONLY
PLEASE READ INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY
RETAIN THIS MANUAL FOR REFERENCE
!
DANGER
CARBON MONOXIDE HAZARD
This appliance can produce carbon
monoxide which has no odor.
Using it in an enclosed space can kill
you. Never use this appliance in a
enclosed space such as a camper, tent,
car or home.
WARNING : Improper installation, adjustment
alteration, services or maintenance can cause
injury, death or property damage. Read the
installation operating and maintenance
instructions thoroughly before installing
or servicing this equipment.
WARNING :
FOR OUTDOOR USE ONLY.
Cylinders to be used must be constructed and
marked in accordance with US Dot specications.
Storage indoors is permissible only if the cylinder
is removed
The unit should be secured or moved indoors
if winds exceed 19.5mph.
Note:
Use the 20lb. LPG tank, but it is not supplied.
Use for CSA regulator with 0.6m gas house.
This regulator is set for an outlet pressure of 11”
water column.
TOOLS REQUIRED
Phillips head screwdriver
Leak detection solution
For questions, replacement parts, service help
or other assistance please call :
1-800-561-5550 or email parts@jrhome.com
1
PRECAUTIONS
PLEASE READ THE FOLLOWING SAFETY RULES
WARNING
This appliance must only be used outdoors
Using this product in an enclosed area may cause injury, death or property damage.
Read instructions before use.
This appliance must be installed in accordance with your local area’s regulations and bylaws
• Installation and services should only be done by a qualied person
• Disconnect LPG bottle before moving the heater
• Before use, check the hose
• Discontent the LPG cylinder before moving the heater.
• Do not attempt to alter this unit in any manner
Example: Using this heater without the reector or radiant screen
• This appliance shall not be used in basements or below ground level.
• Never replace or substitute the regulator, use only one that is suitable for both appliance category
and normal pressure of gas.
• Do not clean the heater with cleaners that are combustible or corrosive
• Do not paint radiant screen, control panel or reector
• The LP gas cylinder should be turned o when the heater is not in use
• Do not use heater when it is raining and always be careful to not let any liquids splash onto
the glass tube when the heater is working
• Keep children away from the heater and be careful not to knock down the heater, which will
cause the glass to break and may cause injury.
• Do not move the appliance while operating
At least once a year the unit should be inspected for spiders, spider webs or other insects
Check the heater immediately if any of the following problems exist:
1. The smell of gas
2. The heater does not reach temperature
3. The burner makes a popping noise during use (a slight popping noise is normal when the
burner is extinguished after use)
If you smell gas, turn o the valve immediately. If the smell persists, contact the dealer or
gas supplier immediately.
• The hose with regulator assembly shall be stored in a safe place to avoid any accidental damage.
• Children and adults should be aware of the high surface temperature hazard, and should keep a
safe distance away to avoid clothes catching on re.
• Young children should be carefully supervised when they are in the working area of the heater.
• Clothing or other ammable material should not be hung from the heater, or placed on or near
the heater.
WARNING
2
• Do not obstruct the ventilation holes of the cylinder housing.
• Shut o the valve of the gas cylinder or the regulator before moving the appliance.
• The tubing or the exible hose must be changed within the prescribed intervals.
• Use only the type of gas and the type of cylinder specied by the manufacturer.
• In case of violent wind particular attention must be taken against tilting of the appliance.
• Storage of the heater indoors is permitted only if the cylinder is disconnected and
removed from the appliance.
• Do not store a spare LP-gas cylinder under or near this heater.
• Never ll the cylinder beyond 80 percent full
APPLIANCE STAND AND LOCATION
• The appliance is for outdoor use only.
• Do not use it indoors or in enclosed areas.
• Always ensure that adequate fresh air ventilation is provided
• Always maintain proper clearance from combustible materials
(i.e. / top: 800mm and sides: 650mm minimum)
• Appliance must be placed on level rm ground
• Never operate appliance in an explosive atmosphere like in areas
where gasoline or other ammable liquids or vapours are stored.
DIAGRAMMATICAL REPRESENTATIONS OF OUTDOOR AREAS
3
Warning
LEAK TESTING
WARNING
do not smoke
while leak testing
Gas connections on the appliance are leak tested at the factory prior to shipment. Possible mishandling of the
appliance during the shipment might contribute to product integrity as a whole. A complete gas leakage test
must be performed again at the installation site.
Please follow the procedure below for leakage test.
1. Make a soap solution of one part liquid detergent and one part water. The soap solution can be applied with
a spray bottle, brush or rag. Soap bubbles will appear where the leak is present.
2. Make sure the control tap is in the <<OFF>> position (full disk = • ) on the control panel
3. Turn on the gas supply and check for bubbles on the hoses and connections. If the solution starts to bubble
that means that a leak is present.
4. If the leak is present, turn OFF the gas supply immediately, tighten any leaking ttings carefully and recheck
to see if it still continues to leak.
5. Never leak test while smoking
INSTALLATION
Important Safety Rules:
This appliance is for OUTDOOR USE ONLY
1. This appliance shall not be installed or used indoors, in buildings, garages or any
other enclosed area
2. DO NOT place articles on or against this appliance
3. DO NOT use or store ammable materials near this appliance
4. Children and adults should be aware to the hazards of high surface temperatures, burns and
clothing ignition
5. Children should be carefully supervised when they are in the area of the appliance
6. NEVER hang anything including clothes or other ammable items on the appliance
7. DO NOT operate this appliance unless it is fully assembled with the reector in place
8. DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION
9. Installation and repair should be done by a qualied service person. The appliance must be
inspected before use and at least annually by a qualied service person. More frequent cleaning
may be required as necessary. It is imperative that control compartments, burners and
circulating air passages of the heater and light be kept clean
4
PARTS LIST
QUANTITY
PART NAME
PART NUMBER
PICTURE DESCRIPTION/LOCATION
Tank Housing
Assembly
Stability Ring
1
2
Wheel Kit with
Hardware
Aluminum Tubes
Damper
3
4
5
Reflector
6
- 6 -
Glass Tube
Stainless Steel Ring
Rubber Ring
7
8
9
Mesh Guards10
Guard Connector11
Guard Fastening
Pieces
12
Knob with Chain13
1
1 ring
and 3
bolts/nuts
2 wheels,
4 bolts/nuts
preassembled
on wheels
8 pieces/4
sets
1
1
2 pcs/1 set
1
1
8 pcs/4 sets
8
4
1
M3/16 Screws14 39
To be used to secure Mesh Guards
to body of the appliance
Screws used in assembly of the
appliance/ located in carton labeled
“Reflector,Hardware,Battery,Manual”
AA Battery15 1
To be inserted behind red igniter
button/ located in carton labeled
“Reflector,Hardware,Battery,Manual”
To secure front panel of
pre-assembled Tank Housing
Assembly to the body of Tank Housing
Assembly/located in carton labeled
“Reflector,Hardware,Battery,Manual”
HEATER ASSEMBLY
STEP 1: Locate the Tank Housing Assembly (1). Open the front panel and remove the
cartons containing all parts needed for assembly of the appliance.
PREPARATION FOR ASSEMBLY
Before beginning assembly of this appliance, make sure all parts are present. Compare
all parts with Parts List as shown on page 6 of this manual. If any part is missing or
damaged, do not attempt to assemble this product. Contact customer service for
replacement parts. Assembly should be performed on a flat, level, non-abrasive
surface.
ESTIMATED ASSEMBLY TIME: 45 minutes
Tools Required for Assembly (NOT included):
Philips Head Screwdriver
Leak Detection Solution
STEP 2: Locate the Stability Ring (2). Fit the Stability Ring (2) onto the bottom of the
inside of the Tank Housing Assembly (1) and attach with 3 bolts and nuts provided in
the bag with the Stability Ring.
STEP 3: Locate the Wheel Kit with Hardware (3). Loosen and remove the nuts and bolts
(4 nuts/bolts on each wheel) that come already assembled to the wheels. Locate the
brackets on the rear bottom legs of the Tank Housing Assembly (1) (Fig. A). Align
wheels with the holes in brackets. Before you attach the wheels to the brackets, the
wheel should sit flat on the ground (Fig. B). Attach the wheels to the brackets using the
nuts and bolts that you have loosened and removed from the wheels. Once you
attach the wheels, the wheels should now sit slightly above the ground (Fig. C) as
wheels should only engage for moving heater when the heater is tipped backwards
slightly—if wheels are flat on the ground once attached to the brackets with heater in
UPRIGHT position, then wheels are NOT correctly mounted on the brackets.
- 7 -
STEP 4: Locate the Aluminum Tubes (4). Remove 8 pieces/4 sets of tubes. There will
be 4 pieces of tubes that have a rod protruding from one end and 4 pieces of tubes
WITHOUT the protrusion. To fit tubes together, locate the piece WITHOUT the
protrusion and make sure there is a small hole at the bottom of the tube. Then locate a
tube WITH the protrusion and slide the protruding rod into the end of the other tube
until the two holes align. Insert one M3/16 screw (14) through the aligned hole and one
screw into the bottom piece of the rod and tighten to secure the two rods together.
Repeat this with the other 3 sets (4 sets total, 8 – M3/16 screws total).
STEP 5: Once you have the assembled sets of the Aluminum Tubes, slide the bottom of
the assembled set (note that the bottom will have 3 holes—top has NO holes) down
over the protruding rod located at each corner of the Tank Housing Assembly (1) and
secure the assembled rod set to the heater on the inside of the rod by using 2 - M3/16
screws (14) on each corner (4 corners total, 8 - M3/16 screws total). Then secure the
assembled rod set to the heater on the outside of the rod by using 2 – M3/16 screws (4
corners total, 8 – M3/16 screws total).
STEP 6: Locate the Damper (5). Attach the Damper (5) to the top of the assembled
Aluminum Tubes using 2 – M3/16 screws (14) on each corner (4 corners total, 8 –
M3/16 screws total).
- 8 -
STEP 10: Locate the Mesh Guards (10)--8 pieces/4 sets. There will be 4 pieces that
are narrow and 4 pieces that are wider (Fig A). Begin with the wider pieces and hang
them with the hook attached to the mesh guards onto the assembled Aluminum Tubes
(there are oblong 4 holes in each tube—2 at the top and 2 at the bottom – Fig. B).The
wider pieces will go at the bottom and the narrower pieces will go at the top. As you
are hanging the mesh guards, use the Guard Connectors (11) to secure each edge
of the wider guard to the edge of the narrower guard (Fig. C).
STEP 11: Locate the Guard Fastening Pieces (12). Screw the Guard Fastening Pieces
(12) on the top of the mounting plate to help keep the Mesh Guards firmly in place
using 4 – M3/16 screws (14).
- 8 -
STEP 12: Locate the Knob with Chain (13) and screw the knob into the front panel of
the Tank Housing Assembly and attach the chain to the control box.
STEP 13: The heater is now assembled and ready for
leak testing and use.
OPERATION
PREPARATION:
You will need to purchase a propane gas cylinder designed to be
used with the regulator purchased or supplied. For correct operation
of the gas system follow the instructions supplied with the regulator
supplied or purchased. Connect the hose to the hose connector
in the control box.
Warning: Always test the hose for leaks with soapy water at
the end of all connections
WARNING :
• Never use the heater while it is raining, the glass tube would break when it comes in contact with water
• Never splash any liquid onto the glass tube when the heater is working
• The glass tube will be extremely hot when it is working, never try to touch it and keep children away
from the heater
objects or the ground.
• Never use the heater if the glass tube has a crack or chip
Hose
Connector
LIGHTING INSTRUCTIONS
Check and ensure that an AA battery is inside the ignition
chamber and has power. The anode (+) side of the battery
must face outside.
1. Ensure that the control knob is OFF and slowly open
the gas cylinder valve
2. Press and turn the control knob to LIGHT
pilot does not light, turn the control knob to the << OFF>>
position and try again from the beginning.
Several attempts may be necessary
4. When the pilot light is lit keep the control knob depressed
(pushed down) for 15 seconds then turn the control
knob to <<LOW>>
5. For maximum heat turn the control knob to <<HIGH>>
6. T
OFF>>
-11-
MAINTENANCE / STORAGE
CLEANING & MAINTENANCE:
To enjoy years of outstanding performance from your heater make sure you perform the following
maintenance routines on a regular basis:
• Keep exterior surfaces clean:
- While washing your unit, be sure to keep the area around the burner and pilot assembly dry
at all times. If the gas control is exposed to water in any way, do NOT try and use it.
It must be replaced
• At least once a year, the unit should be inspected for spiders, spider webs or other insects -
• Keep controls, burner and circulating air passageways clean. Signs of possible blockage include:
- Heater does not reach the desired temperature
- Heater glow is excessively uneven
- Heater makes popping noises
and render it unsafe for use. Clean burner holes by using a heavy duty pipe cleaner. Compressed
air may help clear away smaller particles
carbon deposits develop. Always be careful when cleaning the glass tube.
STORAGE:
Between Uses:
• Turn the control knob to <<OFF>> position
• Turn the LP cylinder to the <<OFF>> position
• Store the heater upright in an area sheltered away from weather conditions such as rain, sleet,
hail and snow
• If desired, cover heater to protect exterior surfaces and to help prevent dust and debris collecting
in air passages
DURING PERIODS OF EXTENDED INACTIVITY OR WHEN TRANSPORTING:
• Turn the control knob to <<OFF>> position
• Disconnect LP cylinder and move to a secure, well ventilated location outdoors. Do NOT store in a location
that will exceed 51 degrees C.
• Store heater upright in an area sheltered away from weather conditions such as rain, sleet, hail and snow
• If desired, cover heater to protect exterior surfaces and to help prevent dust and debris collecting in air passages
WARNING FOR YOUR SAFETY
• DO NOT touch or move heater for at least 45 minutes after each use
• Allow all burner elements to cool before touching
NOTE
• In a salt air environment (such as near an ocean) corrosion
occurs more quickly than normal
• Frequently check for corroded areas and repair them promptly
• Wait until heater is cool before covering
-12-
TROUBLESHOOTING
PROBLEM PROBABLE CAUSE SOLUTION
Pilot will not light
Gas valve may be OFF
Fuel tank is empty
Turn the gas valve ON
Pilot will not stay on
Burner will not light
Air in supply system
Loose connection
Debris around pilot
Loose connection
Thermocouple bad
Gas leak in line
Lack of fuel pressure
Pressure is low
Control Valve not ON
Thermocouple bad
Pilot light assembly bent or not in correct location
Purge air from lines
Clean dirty area
Tighten connections
Replace thermocouple
Check connections using leak test
Fuel tank is near empty
Fuel tank is near empty
Remove, clean and replace
Turn valve ON
Replace thermocouple
Place pilot light in correct position and retry
Burner ame is low
Burner ame goes o immediately
after ignition
Emitter glows uneven
Thick black smoke
Carbon build up
Supply hose is bent or twisted
Blockage in burner injector
Low gas pressure for 10 minutes before setting
Blockage in burner injector
Base is not on a level surface
Low gas pressure
Blockage in burner
Dirt or lm on reector and ame screen Clean reector and ame screen
Straigten hose and perform leak test on hose
Clean or replace burner injector
Clean or replace burner injector
Place heater on level surface
Replace cylinder with a new cylinder
and clear burner inside and out
-13-
-
variable knob to LO
Turn o the heater and let it cool. Remove blockage
WARRANTY
?
For questions, concerns or problems with our product please
email our customer service department:
customercare@jrhome.com or call 1-800-561-5550.
DATED PROOF OF PURCHASE REQUIRED FOR WARRANTY SERVICE.
WARRANTY
This product is inspected, tested and carefully packaged to minimize the chance of
damage during shipment. If a part (excluding light bulbs and fuses*) within one year from
the date of purchase proves to be defective in material or fabrication under normal
use, the part will be repaired or replaced. The Company’s obligation under the warranty
is to replace or repair defective parts at our discretion. Any expenses or damage resulting
from the installation, removal or transportation of the product will be the responsibility
of the owner and are not covered by this warranty. The owner assumes all other risks
arising from the use or misuse of the product. The warranty will be void if the product
damage or failure is deemed by the Company to be caused by accident,
alteration, misuse, abuse, incorrect installation or removal, or connection to an incorrect
power source by the owner. The Company neither assumes, nor authorizes any person or
entity to assume for it any obligation or liability associated with its products.
Light bulbs and fuses are not covered under this warranty. If you have any questions
regarding the warranty or service, please call our toll free number: 1-800-561-5550.
Customer Service
JR Home Products
Unit 1 - 5628 Riverbend Drive, Burnaby BC, V3N 0C1
Toll Free: 1-800-561-5550
E-mail: customercare@jrhome.com
You MUST register your product to receive warranty service.
Registration can be completed online at www.jrhome.com or by mailing this form.
Warranty Registration Information Form / Formulaire d’enregistrement de la garantie
Name / Nom:
Street / Adress:
City / Ville:
Province / Province:
Postal Code / Code postal:
Daytime Phone # / No téléphone jour:
Evening Phone # / No téléphone soir:
E-Mail Address / Courriel:
Product/Produit:
Place of Purchase / Lieu de l’achat:
Date of Purchase / Date de l’achat:
Model # / No de modèle:
Serial # / Numéro de série:
You MUS T register your product to receive
warranty service.
For warranty service, contact J&R Home
Products at the address, phone numbers listed
below within 30 days of pur chase. Be sure to
have your sales receipt and original date of
purchase. All warranty service will be
coordinated by
J&R Home Products service center.
Vous DEVEZ enregistrer votre produit pour vous
prévaloir de la garantie.
Afin de faire valoir la garantie, communiquez
avec J&R Home Products à l’adresse et aux
numéros indiqués ci-dessous dans les 30 jours
suivant la date d’achat. Ayez en main votre reçu
et la date d’achat. Toutes les demandes liées
aux gar anties seront traitées par le centre de
service de J&R Home Products.
Please mail to / Veuillez poster le tout à : Parts & Service Department, J&R Home Pr oducts Ltd. Unit 1 - 5628 Riverbend Drive, Burnaby BC, V3N 0C1 1.800.561.5550
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