Paradyne Hotwire 7995, Hotwire 7996 User Manual

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Hotwire TDM SHDSL Endpoints
Models 7995 and 7996
User’s Guide
Document No. 7990-A2-GB20-00
May 2002
Page 2
Copyright © 2002 Paradyne Corporation. Al l rig h t s res erve d.
Printed in U.S.A.
Notice
This publi cation is protected by federal copyright law. No part of this publication ma y be copied or distribut ed, transmitt ed, tr anscri bed, stor ed in a retrie v al syst em, or tr anslat ed into an y human or comput er langu age in any form or by any mea ns, electronic, m echanical, magnetic, manual or other wise, or disclosed t o third parties without the e xpress written permission of Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773.
Par adyne Corporation makes no rep resentation or warranties with respect to the contents hereof and specifically disclaims any implied warrant ies of merchantabilit y or fitness for a particular purpose. Further, Paradyne Corporation reserves the right to revise this pub li cation and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes.
Changes and enhancements to the product and to the inf ormation herein will be documented and issued as a new release to this manual.
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Contact yo ur loc al sales r eprese ntati v e, service r epresent ativ e , or dist ribut or di rec tly f or an y hel p need ed. F or addit ional informati on concerning warranty, sales, service, repai r, instal lation, documentation, training, distributor locati ons, or Paradyne worldwide office locations, use one of the following methods:
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Trademarks
ACCULINK, COMSPHERE, F rameSaver, Hotwire, MVL, Ne xtEDGE, OpenLane, and P erformance Wizard are registered trademarks of Paradyne Corporation. GranDSLAM, ReachDSL, and Tr uePut are trademarks of Paradyne Corporation. All other products and services mentioned herein are the trademarks, service marks, registered trademarks, or registered service marks of their respective owners.
May 2002 7990-A2-GB20-00
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Contents
About This Guide
Document Purpose and Intended Audience . . . . . . . . . . . . . . . . . . . . v
Document Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Product-Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
1 About the TDM SHDSL Endpoint
TDM SHDSL Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
TDM SHDSL Endpoint Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Front Panel LED Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Rear Panel Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
SNMP Management Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Management Information Base (MIB) Support . . . . . . . . . . . . . . . 1-6
SNMP Trap Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
2 Using th e A s yn chronou s Te rminal In te rface
User Interface Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Communication Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Initi a ting an ATI Sess ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Menu Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Screen Work Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Navigating the Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Keyboard Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Switching Between Screen Work Areas . . . . . . . . . . . . . . . . . . . . 2-8
Ending an ATI Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
7990-A2-GB20-00 May 2002
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Contents
3 Initial Startup and Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Connecting to an Optional External DC Power Source. . . . . . . . . 3-2
Connecting to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Connecting to a DTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Connecting to a System Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Entering Identity Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Choosing a Configuration Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Configuring the Unit Using Configuration Menus. . . . . . . . . . . . . . . . . 3-7
Accessing and Displaying Configuration Options . . . . . . . . . . . . . . . . 3-8
Current and Default Factory Configurations . . . . . . . . . . . . . . . . . 3-9
Configuration Loader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Saving Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Resetting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Adaptive Rate Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Setting the DSL Line Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Downloading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
4 Configuring the U ni t U sing the Int er n al Switc hes
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Configuring the Unit Using Internal Switches . . . . . . . . . . . . . . . . . . . . 4-2
Switchpack Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Model 7995 Switchpack Definitions. . . . . . . . . . . . . . . . . . . . . . . . 4-4
Model 7996 Switchpack Definitions. . . . . . . . . . . . . . . . . . . . . . . . 4-6
5Security
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
ATI Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Creating a Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Deleting a Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Resetting the Unit's COM Port or Factory Defaults . . . . . . . . . . . . . . . 5-5
Controlling SNMP Ac c es s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Assigning SNMP Community Names and Access Types . . . . . . . 5-6
Limiting SNMP Access through the IP Addresses of the
Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
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May 2002 7990-A2-GB20-00
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6 Monitoring and Troubleshooting
What to Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Viewing System and Test Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Health and Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Self-Test Results Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Test Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Entry Response Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Viewing DSL Error Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Viewing DSL Performance Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Viewing G.703 Performance Statistics (Model 7996). . . . . . . . . . . . . . 6-14
Viewing Current DSL Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Using the Display LEDs Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Front Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Viewing Identity Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Contents
7Testing
Accessing the Test Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Running DSL Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
DSL Line Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
G.703 Repeater Loopback (Model 7996) . . . . . . . . . . . . . . . . . . . 7-4
G.703 DTE Loopback (Model 7996) . . . . . . . . . . . . . . . . . . . . . . . 7-5
Remote Send Line Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
SYNC Data Port Tests (Model 7995). . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Data Terminal Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Data Channel Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Repeater Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Send Remote Data Channel Loopback . . . . . . . . . . . . . . . . . . . . . 7-11
Device Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Lamp Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Ending an Active Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
A Configuration Opti ons
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
DSL Interface Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
DSL Po r t Thres h o l d Tr ap Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Synchronous Data Port Options for Model 7995 . . . . . . . . . . . . . . . . . A-8
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Contents
G.703 Interface Options for Model 7996 . . . . . . . . . . . . . . . . . . . . . . . A-12
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Communication Port Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
Management and Communication Options Menu . . . . . . . . . . . . . . . . A-21
Telnet Session Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-21
Communication Protocol Options . . . . . . . . . . . . . . . . . . . . . . . . . A-23
Gene ral SNMP Mana g e ment Options . . . . . . . . . . . . . . . . . . . . . . A-26
SNMP NMS Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-28
SNMP Traps Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-30
B Standards Compliance for SNMP Trap s
SNMP Traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
ifIndex Variable Binding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
warmStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
authenticationFailure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
linkUp and linkDown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Enterprise-Specific Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
C Connectors, Cables, and Pin Assignments
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Power Input Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
COM Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
COM Port-to-PC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
COM Port-to-LAN Adapter Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
G.703 Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
EIA-530-A Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
EIA-530-A-to-X.21 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7
EIA-530-A-to-RS-449 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
EIA-530-A-to-V.35 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
DSL Network Interface Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-13
D Technical Specifications
Index
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May 2002 7990-A2-GB20-00
Page 7
About This Guide
Document Purpose and Intended Audience
This guide contains information needed to set up, configure, and operate the Hotwire Time Division Multiplexer Symmetric High-bit-rate Digital Subscriber Line (TDM SHDSL) Endpoint, Models 7995 and 7996, and is intended for installers and operators.
Document Summary
Section Description
Chapter 1,
SHDSL Endpoint
Chapter 2,
Asynchronous Terminal Interface
Chapter 3,
Configuration
Chapter 4,
Using the Internal Switches
Chapter 5,
Chapter 6,
Troubleshooting
Chapter 7,
Appendix A,
Options
About the TDM
Using the
Initial Startup and
Configuring the Unit
Security
Monitoring and
Testing
Configuration
Describes the units features and capabilities.
Provides instructions for accessing the user interface and navigatin g through the screens.
Provides procedures for setting up the user interface and for confi guri ng the unit using the asynchronous terminal interface.
Provides proced ures for configuring the un it using the internal switches instead of the asynchronous terminal interface.
Presents procedur es for creating a login , set ting the effecti ve access levels, and contr olling SNMP access.
Describes using the LEDs , st atus messages, and network statisti cs to monitor the unit and detect and correct probl em s.
Provides information about available tests and test setup.
Contains all configuration options , possible settings, and default set tings.
Appendix B,
Compliance for SNMP Traps
Appendix C,
and Pin Assignments
7990-A2-GB20-00 May 2002
Standards
Connectors, Cables,
Contains SNMP trap compliance information.
Contains connector and interface information.
v
Page 8
About This Guide
Section Description
Appendix D,
Specifications
Index
Technical
A master glossary of terms and acronyms used in Paradyne documents is available online at
Technical Glossary.
Product-Related Documents
Complete documentation for this product is available online at
www.paradyne.com
Systems
Document Number Document Title
7990-A2-GN10
8799-A2-GB20
.
Contains physical and regulatory specif ications, network and port interfa ces, power consumpti on values, and accessory part numbers.
Lists key terms, acronyms , concepts, and sec tions in alphabetical order.
www.paradyne.com
. Select
Library → Technical Manuals → Hotwire DSL
Hotwire TDM SHDSL Endpoints, Models 7995 and 7996, Installation Instructions
Hotwire 8799 TDM SHDSL Line Card with G.703 Inter face User's Guide
. Select
Library → Technical Manuals→
To order a paper copy of a Paradyne document:
Within the U.S.A., call 1-800-PARADYNE (1-800-727-2396)
Outside the U.S.A., call 1-727-530-8623
vi
May 2002 7990-A2-GB20-00
Page 9
About the TDM SHDSL Endpoint
TDM SHDSL O vervi ew
Hotwire® Time Division Multiplex er S ymmetric High-bit-rate Digital Subscriber Line (TDM SHDSL) products maximize customer service areas by varying the DSL line rate. This ensures symmetric DSL connectivity over a wide range of telephone line distances and transmission line qualities.
Hotwire products support autorate. Units first synchronize to the highest line rate that the 2-wire loop supports, then automatically configures the unit to the highest multiple of 64 Kbps supported by that line rate. Thirty-one line rates are available . At all rates, a 3 Kbps Embedded Operations Channel (EOC) is available, which enables functions such as firmware downloads to remote units. Units can also be configured manually to full or fractional E1 ra tes.
1
Hotwire products transport data over a 2-wire, full-duplex circuit over varying distances based on the conditions of the loop. Using 24 AWG cable, these TDM SHDSL products have a loop reach greater than 15,000 feet (4.6 km) at
2.048 Mbps.
7990-A2-GB20-00 May 2002
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1. About the TDM SHDSL Endpoint
TDM SHDSL Endpoint Features
Hotwire TDM SHDSL Models 7995/7996 are endpoints for the chassis-mounted Hotwire 8799 Line Card that is housed in the Hotwire 8600 or 8800 Serie s Digital Subscriber Line Access Multip lexer (DSLAM).
Two Hotwire TDM SHDSL endpoints can also be configured to operate in a central office SHDSL Transceiver Unit, Central Site (STU-C)-to-customer premises SHDSL Transceiver Unit, Remote Terminal Site (STU-R) environment.
Hotwire TDM SHDSL endpoints have these standard features:
Embedded Operations Channel (EOC).
Provides remote management and download capabilities via an SNMP or Telnet session over the DSL network on a 3 Kbps channel.
Asynchronous Terminal Interface (ATI).
Provides a menu-driven VT100-compatible terminal interface for configuring and managing the endpoint locally or remotely by Telnet session.
Local Management (end point).
Provides local management using a:
Terminal or equivalent through the COM port of the unitTelnet through the COM port of the unit
Remote Management (DSLAM card).
Provides remote management using:
VT100-compatible terminal or PC via the Management Seri al port of the
DSLAM
NMS through the MCC 10BaseT port of the DSLAMTelnet over the EOC
Alarm Ind ication.
Diagnostic Testing.
Provides front panel status LEDs.
Provides the capability to diagnose device and network
problems and perform digital loopbacks, pattern tests, and self-test.
Device and Performance Monitoring.
Provides the capability of tracking and evaluating the unit’s operation, including health and status, and error-rate monitoring.
SNMP (Simple Ne twork Ma nagement P rotoc ol) Mana gement.
network management via an industr y -standa rd SNM P manage men t system.
Automatic Configuration Capability.
automatically configures the customer for the maximum data rate supported by the local loop. Units can also be configured at fixed line speeds to achieve maximum distances.
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May 2002 7990-A2-GB20-00
Provides
Simply connecting the units to the line
Page 11
Network Configuration
Figure 1-1, Sample Configurations, shows a network application using a DSLAM
in a central office (CO). In this configuration, a frame relay switch and router are connected through the endpoint to partner units supporting a host or router and frame relay encapsulated or unframed data. The figure also shows a standalone-to-standalone configuration. Supported standalone-to­standalone configurations are shown in Table 1-1, Supported Standalo ne
STU-R/STU-C Combinations.
Table 1-1. Supported Standalone STU-R/STU-C Combinations
1. About the TDM SHDSL Endpoint
STU-R (CP)
STU-C (CO):
Synchronous G.703 Framed G.703 Unframed
= Supported
Frame
Relay
Switch
Router
Synchronous G.703 Framed G.703 Unframed
✓ ✓✓ ✓
CO Site
G.703 or V.35
8799 Line Card
in DSLAM
Not Supported Not Supported
Not Supported
Not Supported
Customer Premises (CP)
DSL
DSL
DSL
799x
799x
799x
T1 Host (Frame Relay Encapsulated
Data)
(Frame Relay Encapsulated
Router
Router
Data)
Figure 1-1. Sample Configurations
7990-A2-GB20-00 May 2002
STU-C
CO Site
STU-C
DSL
799x 799x
STU-R
CP
STU-R
02-17056
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1. About the TDM SHDSL Endpoint
Front Panel LED Status Indicators
Figure 1-2 and Figure 1-3 show the front panels of the Hotwire TDM SHDSL
Endpoints. For more information about the front panel LEDs, refer to
in Chapter 6,
LEDs
®
Figure 1-2. Hotwire 7995 TDM SHDSL Endpoint with Synchronous Inte rface
Monitoring and Troubleshooting
TM
7995 TDM SHDSL
Front Panel
POWER
ALARM
TEST
DSL
Front Panel
.
DTE
01-17053
TM
POWER
ALARM
TEST
DSL
G.703
7996 TDM SHDSL
01-17054
Figure 1-3. Hotwire 7996 TDM SHDSL Endpoint with G.703 Interface
Front Panel
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Rear Panel Interfaces
Figure 1-4 and Figure 1-5 show the physical interfaces of the endpoints. For more
information about the rear panel interfaces, refer to Appendix C,
Cables, and Pin Assignments
1. About the TDM SHDSL Endpoint
Connectors,
.
I
O
POWER
PORT
DSLCOM
00-15880-01
Figure 1-4. Hotwire 7995 TDM SHDSL Endpoint with Synchronous Inte rface
Rear Panel
I
O
POWER DSLCOM
G.703
TX RX
75120
00-16005-01
Figure 1-5. Hotwire 7996 TDM SHDSL Endpoint with G.703 Interface
Rear Panel
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1-5
Page 14
1. About the TDM SHDSL Endpoint
SNMP Management Capabilities
Hotwire Model 7995/7996 endpoints support SNMP Version 1, and can be managed by any industry-standard SNMP manager and accessed by external SNMP managers using SNMP.
Management Information Base (MIB) Support
For a detailed description of the supported MIBs, visit Paradyne’s Web site at
www.paradyne.com
The following MIBs are supported:
. Select
Te ch nical Support → Online Support →MIBs.
MIB II (RFC 1213 and RFC 2863 (was 1573))
– Defines the general objects for use with a network management protocol in TCP/IP internets and provides general information about the unit. MIB II is backward-compatible with MIB I.
Entity MIB (RFC 2037)
DS1/E1/DS2/E2 MIB (RFC 2495 (was 1406))
– Supports all DSLAM cards.
– Reports the performance status of the interface and supports the features found on the Performance Statistics screen.
RS-232-Like MIB (RFC 1659)
– Defines objects for managing RS-232-type interfaces (e.g., V.35, RS-422, RS-423, etc.) and supports the synchronous data port on the DSU.
Paradyne Enterp ri se MI B
– Supports configuration, status, statistics, and
tests.
SHDSL MIB (draft-ietf-adslmib-hdsl2.txt)
– Supports SHDSL.
1-6
May 2002 7990-A2-GB20-00
Page 15
SNMP Trap Support
01-17057
DSLAM
Network
799x
AC
INPUT
AC
48VDC CLASS 2 OR LIMITED PWR SOURCE
RTN48V
AAB B
T5A
2
46
A
B
. .
.
3
.
1
2
POSITION
STACK
ALM
A
IN
B
DC FUSES
T4A, MIN. 48V
5
DC PWR
FAN
OUT SERIAL
MCC 1
3
1
2
3
SYSTEM
OK
Alrm
Test
250V
SYSTEM
OK
Alrm
Test
123
4
G.703 ALRM
DSL PORT
LINK-UP
1
2
3
4
SYSTEM
OK
Alrm
Test
1
234
G.703 ALRM
DSL PORT
LINK-UP
SDSL
8715
1
234
Router
SNMP NMS
Ethernet Interface
DSL
EOC
Data
Operation, Maintenance and Provisioning Center
Ethernet
LAN
1
234
G.703 ALRM
DSL PORT
LINK-UP
1
2
3
4
8799
1. About the TDM SHDSL Endpoint
The Hotwire Model 7995/7996 Endpoint supports traps as defined in RFC 1215.
Figure 1-6, DSL SNMP C onfi gura tion , illustrates a typica l D S L SN M P
configuration. Figure 1-7, DSL Local SNMP Configuration, shows a DSL SNMP configuration where the NMS is connected directly to the endpoint’s Communications Port. Figure 1-8, Peer IP Address Assignment, shows an example of an IP addressing scheme.
Figure 1-6. DSL SNMP Configuration
Router
Figure 1-7. DSL Local SNMP Configuration
Router
Figure 1-8. Peer IP Address Assignment
7990-A2-GB20-00 May 2002
799x
799x
STU-R
DSL
EOC
Router
Node Address
126.35.1.16 799x
EOC
STU-C
Peer IP Address
125.35.1.17
799x
Router
COM
SNMP NMS
01-17058
PPP
LAN Adapter
SNMP NMS
02-17207
1-7
Page 16
1. About the TDM SHDSL Endpoint
1-8
May 2002 7990-A2-GB20-00
Page 17
Using the Asynchronous Terminal Interface
User Interface Access
You can communicate with the Hotwire TDM SHDSL endpoint with an asynchronous terminal interface (ATI) using one of the following methods:
Direct connection through the COM port of the endpoint or through the serial
port of the DSLAM managem ent card. Tel net session thro ugh the Embedded Operations Channel (EOC).
NOTE:
2
Only one terminal interface session can be active at a time, and another user’s session cannot be forced to end.
Security can limit ATI access several ways. To limit user access or set up login IDs, refer to Chapter 5,
Communication Port Settings
Ensure that the device you connect communicates using these settings:
Data rate set to 9.6 Kbps
Character length set to 8
Parity set to None
Stop Bits set to 1
Security
.
7990-A2-GB20-00 May 2002
2-1
Page 18
2. Using the Asynchronous Terminal Interface
Initiating an ATI Session
The Main Menu screen is displayed unless a login ID and password is required or the ATI is already in use.
If the ATI is alread y in use , you w ill s ee :
A
connection refused
or
connection failed
message (if you are
using a Teln et session), or The IP address of the other user (if you are using the Managemen t Seria l
port).
If security is enabled on the unit and you used Telnet to access it directly (you did not log in through the DSLAM management card), the system prompts you for a login ID and password.
Login Model: 799x
LOGIN
Login ID: Enter Password:
-------------------------------------------------------------------------------­Ctrl-a to access these functions E
2-2
May 2002 7990-A2-GB20-00
xit
Page 19
Screen Area
2. Using the Asynchronous Terminal Interface
After you enter a v al id l ogin ID and pass word, the Main Menu appears. If you enter an invalid login ID and password after three attempts, the Telnet session closes or the terminal connection returns to an idle state. Refer to Chapter 5,
main Access Level: Administrator Model 799x
MAIN MENU
Status Test Configuration Control
Security
.
Function Keys and Message Area
-------------------------------------------------------------------------------­Ctrl-a to access these functions Exit
Entry to all of the TDM SHDSL endpoints tasks begins at the Main Menu screen. The four branches of the Main Menu are as follo ws:
Selec t . . . To . . .
Status View system status, diagnostic test results, statistics, LEDs, and device
identity information. Test Select and cancel tests for the endpoint’s interfaces. Configuration Display and edit the configuration options. Control Change the de vice identity, administer logins, download new firmware, or
initiate a power-on reset of the endpoint.
After selecting an option, what appears on the screens depends on the:
Current configuration
Effective security access level
How your unit is currently configured.
An access lev el that is typically set by the
system administrator for each interface and each user.
Data selection criteria
7990-A2-GB20-00 May 2002
– What you entered in previous screens.
2-3
Page 20
2. Using the Asynchronous Terminal Interface
Menu Hierarchy
The following illustration shows the menu paths to the different ATI screens.
Main
Status Test
System and
Test Status
DSL
Error
Statistics
Performance
7995: DSL Tests 7996: DSL and G.703 Tests
Performance
Statistics
7995: (Not Applicable) 7996: G.703 Statistics
DSL
Statistics
7995: Sync Data Port Tests 7996: (Not Applicable)
DSL Port
DSL Port
Threshold
Display
LEDs
Performance
Traps
Identity
Current
DSL
7995: Sync Port 7996: G.703
Configuration Control
Change
Identity
Administer
Factory
Config
Configuration
Loader
Abort
All
Tests
Device
Tests
System
Options
Communication
Port
Download
Code
Logins
Current Configuration
Edit/Display
Apply
Download
Management
and
Communication
Reset
Device
2-4
May 2002 7990-A2-GB20-00
Telenet
Session
Communication
Protocol
General SNMP
Management
SNMP NMS
Security
SNMP
Traps
02-17046
Page 21
Screen Work Areas
There are two user work areas:
2. Using the Asynchronous Terminal Interface
Menu Path
Input Fields
Screen area
– This is the area above the dotted line that provides the menu
path, menus, and input fields. The menu path appears as the first line on the screen. In this manual, the
menu path is presented as a menu selection sequence:
Main Menu→Configuration→Current Configuration→DSL Port
Function key and message area
– This is the area below the dotted line that lists function keys specific to the screen, field value choices, and system messages.
main/config/dsl_interface Model: 799x
DSL INTERFACE OPTIONS
PSD Mask: Symmetrical Estimated Line Length: Long Startup Margin: 0dB Max DSL Rate: 2056 Kbps Min DSL Rate: 2056 EIA-530 Payload Rate: 2048 Remotely Initiated Loopback Enable Peer IP Address: 135.090.025.001 Clear
Kbps Kbps
Function Keys
Field Value Choices
Circuit Identifier: Clear
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M
ave
S Select: Symmetrical, Asymmetrical LOS at Net, Pt 1
ainMenu Exit
System Messages
7990-A2-GB20-00 May 2002
2-5
Page 22
2. Using the Asynchronous Terminal Interface
Navigating the Screens
You can navigate the screens by:
Using keyboard keys
Using function keys
Switching between the two screen work areas
Keyboard Keys
Use the following keyboard keys to navigate within the screen.
Press . . . To . . .
Backspace Move cursor to the previous field on the screen. Ctrl-a Move cursor bet ween the screen area and the functi on key and
message area below the dot ted line at the bottom of the screen. Ctrl-k Tab backwards (move cursor one field to the left). Ctrl-l Redraw the screen display, clearing information typed in but not
yet entered. Delete (Del) Delete ch aracter that the c u rsor is on. Down Arrow or Ctrl-d Move cursor down one field within a column on the same screen. Esc Return to the previous screen. Left Arrow or Ctrl-b Move cursor one character to t he lef t if in edit mode. Return (Enter) Accept entry or display valid options on the last row of the screen
when pressed before entering data or after entering invalid data. Right Arrow or Ctrl-f Move cursor one character to t he righ t if in edi t mode. Spacebar Select the next valid value for the field. Tab Move cursor to the next field on the scr een. Up Arrow or Ctrl-u Move cursor up one fi eld within a column on the same screen.
2-6
May 2002 7990-A2-GB20-00
Page 23
2. Using the Asynchronous Terminal Interface
Procedure
To m ake a menu or field selection:
1. Press the T ab key or the right arrow key to position the cursor on a menu or
field selection. Each selection is highlighted as you press the key to move the cursor from position to position.
2. Press Enter.
The selected menu or screen appears.
3. Continue Steps 1 and 2 until you reach the screen you want.
The current setting or value appears to the right of the field name. You can enter information into a selected field by:
Typing in the first letter(s) of a field value or command.
Switching from the screen area to the function key and message area below
the dotted line and selecting or entering the designated function key.
Function Keys
If a field is blank and the Field Values screen area displays valid selections, press the spacebar. The first valid value for the field will appear. Continue pressing the spacebar to scroll through other valid values.
All function keys located below the dotted line operate the same way (upper- or lowercase) throughout the screens.
For the screen funct i on . . . Select . . . And pre ss Ent e r t o . . .
ClrFar F or f Clear far- end network statistics and refr esh the screen. ClrN
ear N or n Clear near-end netw ork statistics and refresh the screen.
ClrS
tats S or s Clear statisti cs and refresh the screen.
Del
ete L or l Delete data.
E
xit E or e Terminate the asynchronous terminal session.
ainMenu M or m Return to the Main Menu screen.
M N
ew N or n Enter new data.
PgD
n D or d Display the next page or group of entries.
PgU
p U or u Display the previous page or group of entries.
S
ave S or s Save information.
7990-A2-GB20-00 May 2002
2-7
Page 24
2. Using the Asynchronous Terminal Interface
Switching Between Screen Work Areas
Select Ctrl-a to switch between the two screen work areas to perform all screen functions.
Procedure
To acc ess the screen function area below the dotted line:
1. Press Ctrl-a to switch from the screen area to the function key and message
area below the dotted line.
2. Select either the functions designated (underlined) character or press the Tab
key until you reach the desired function key.
Example:
To save the current screen, type s or S (Save).
3. Press Enter.
4. To return to the screen area above the dotted line, press Ctrl-a again.
main/config/dsl_interface Model: 799x
DSL INTERFACE OPTIONS
PSD Mask: Symmetrical Estimated Line Length: Long Startup Margin: 0dB Max DSL Rate: 2056 Kbps Min DSL Rate: 2056 EIA-530 Payload Rate: 2048 Remotely Initiated Loopback: Enable Peer IP Address: 135.090.025.001 Clear
Circuit Identifier:
--------------------------------------------------------------------------------
Ctrl-a to access these functions, ESC for previous menu M
ave
S
Ending an ATI Session
Use the Exit function key from any screen to terminate the session.
Procedure
Kbps Kbps
Clear
ainMenu Exit
To end a ses sion with the asynchronous ter m inal interface:
1. Press Ctrl-a to go to the function key and message area below the dotted line.
2. Save changes if required. A confirmation message appears if you have made
but not saved changes to your configuration.
3. Tab to E
2-8
May 2002 7990-A2-GB20-00
xit (or type e or E) and press Enter.
Page 25
Initial Start up and Configuration
Overview
This chapter provides instructions on how to access and configure your Hotwire TDM SHDSL endpoint for the first time, displaying configuration options, using the Adaptive Rate feature, and downloading firm ware. These procedures include:
3
Connecting Power
Connecting to the Network
Connecting to a DTE
Connecting to a System Terminal
Entering Identity Information
Choosing a Configuration Method
Configuring the Unit Using Configuration Menus
Accessing and Displaying Configuration Options
Current and Default Factory Configurations
Configuration Loader
Saving Configuration Options
Resetting the Devi ce
Adaptive Rate Feature
Downloading Firmware
on page 3-2
on page 3-3
on page 3-3
on page 3-4
on page 3-5
on page 3-6
on page 3-13
on page 3-14
on page 3-15
on page 3-16
on page 3-7
on page 3-8
7990-A2-GB20-00 May 2002
3-1
Page 26
3. Initial Start up and Configuration
Connecting Power
If your package includes a power pack:
having a nominal voltage rating between 100–240 VA C. Connect the output cable of the power pack to the connector marked POWER on the rear panel.
If your package includes a direct-connection DC power cable:
unit to an external +24 or –48 VDC power source as described in
an Optional External DC Power Source
Connecting to an Optional External DC Power Source
Using the DC power cable, the TDM SHDSL unit is capable of operating on a +24 or –48 VDC power supply.
CAUTION:
Make sure that the power switch is set to off before connecting the power cable.
Procedure
To use the DC power cable with +24 VDC:
1. Connect the green wire to a suitable ground.
Plug the power pack into an AC outlet
Connect the
Connecting to
.
2. Connect the orange wire to the +24 VDC source.
3. Connect the white wire to the return.
4. Cut the black, red, and blue wires off at the outer insulation.
5. Plug the power connector into the Power receptacle of the unit.
Procedure
To use the DC power cable with –48 VDC:
1. Connect the green wire to a suitable ground.
2. Connect the orange wire to the –48 VDC source.
3. Connect the black wire to the return.
4. Cut the red, white, and blue wires off at the outer insulation.
5. Plug the power connector into the Power receptacle of the unit.
3-2
May 2002 7990-A2-GB20-00
Page 27
Table 3-1. Power Input Connector
Pin Number Wire Color Signal
1Black–48 VDC Return 2Red–48 VDC Return
3. Initial Startup and Configuration
3 Green Ground 4 White +24 VDC Return 5 Orange –48 VDC
6 Blue No Connecti on
Connecting to the Network
Procedure
To connec t the unit to the network:
1. Plug one end of the network cable into the rear panel DSL jack.
2. Connect the other end to the DSL network interface.
NOTE:
Do
not
performance of the unit. Only use a Cat 5 twisted-pair network cable.
546
23
1
+24 VDC
99-16291
use a flat VF network cable as this may severely degrade the
Conn e cting t o a DTE
The DTE interface varies from model to model.
Model DTE Connection
7995 The synchronous interfac e is a 25- pin EIA-530-A interface. Depending on the
7996 The G.703 interface is eith er two BNC connectors (Transmit and Receiv e) for a
See Appendix C,
cable used, t he interfac e can be adapted to an X.21, RS-449, or V.35 interface.
75-ohm unbalanced int erface or an RJ48C, 8-position, unk eyed modular connector for a 120-ohm balanced interface.
Connectors, Cables, and Pin Assignments
, for more inform a tion.
7990-A2-GB20-00 May 2002
3-3
Page 28
3. Initial Start up and Configuration
Connecting to a System Terminal
An optional system maintenance terminal may be attached to the standalone endpoint through the modular jack on the rear panel. The terminal allows you to view the status of the unit and change configuration options. It must be a VT100-compatible terminal or a PC running ter minal emulation software.
Procedure
To connec t the unit to a system ter mi nal:
1. Connect the 9-pin end of the terminal cable into a COM port on your PC.
2. Plug the other end into the modular jack on the rear panel.
If your PC requires a 25-pin connector to the COM port, see Appendix C,
Connectors, Cables, and Pin Ass ignment s
3. Set the communication parameters on your PC or terminal to:
9600 baud
, for the correct cable pinouts.
8 bit charactersNo parity1 stop bitNo flow control
3-4
May 2002 7990-A2-GB20-00
Page 29
Enteri n g Id en tity Informat io n
After accessing the unit for the first time, use the Change Identity screen to determine SNMP administrative system information that will be displayed on the Identity screen of the Status branch. To access the Identity screen, follow this menu selection sequence:
Main Menu→Control→Change Identity
main/control/change_identity Model: 799x
IDENTITY
System Name: Fess lllQJ98-001 Clear System Location: Bldg. A412, 2nd Floor, Left cabinet System Contact: R. Byrd 800-727-2396 pager 888-555-1212 Clear
3. Initial Startup and Configuration
Clear
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M S
ave
ainMenu Exit
The three System entry fields are alphanumeric and provide up to 128 characters per field. These SNMP System entry fields are:
System Name:
System Location:
System Contact:
The general SNMP system name.
The physical location of the SNMP-managed device.
Identification information, such as contact name, phone
number, or mailing address.
Val i d entry values are any printable ASCII character. ASCII printable characters include:
Numeric 0–9
Upper- or lowercase A–Z
Space
All ASCII symbols except the caret (^)
Select Clear to reset a field to a null value.
7990-A2-GB20-00 May 2002
3-5
Page 30
3. Initial Start up and Configuration
Procedure
To change Identity information:
1. Position the cursor in the System Name field. Enter a name unique in your
network to identify the SNMP managed node (or unit).
2. Position the cursor in the System Location field. Enter the physical location of
the unit.
3. Position the cursor in the System Contact field. Enter the name and contact
information of the person responsible for the unit.
4. Press Ctrl-a to switch to the function key and message area below the dotted
line.
5. Select S
See
Viewing Identity Information
view this information once you have entered it.
ave and press Enter.
Choosing a Configuration Method
You can make configuration changes through a VT100-compatible terminal using the units Configuration menus or by manually changing switches on the board.
The unit is shipped with the switchpacks disabled to allow settings to be made through the Configuration menus. To use the switches, see Chapter 4,
the Unit Using the Internal Switches.
in Chapter 6,
Monitoring and Troubl eshooting
Configuring
to
3-6
May 2002 7990-A2-GB20-00
Page 31
Configuring the Unit Using Configuration Menus
Configuration option settings determine how the standalone TDM SHDSL endpoint operates. Use the Configuration menus to select, display, or change configuration option settings.
NOTE:
The Hotwire 7995/7996 TDM SHDSL Endpoint is preconfigured as an STU-R. If using the unit as an STU-R, you may not need to change any configuration option settings.
The TDM SHDSL endpoint is shipped with factory settings in the Default Factory Configuration area. You can find default information by:
3. Initial Startup and Configuration
Referring to Appendix A,
Accessing the Configuration branch of the TDM SHDSL endpoints menu.
The TDM SHDSL endpoint has two sets of configuration option settings.
Configuration Option Area Configuration Option Set
Current Configuration The unit’s currently act ive set of configuration options. Default Factory Configuration A read-only configuration area containing the factory
The Current Configuration matches the Default Factory Configuration until modified and saved by the user. If the factory default settings do not support your networks configuration, you can customize the configuration options for your application.
Configuration Options
default configuration options.
.
7990-A2-GB20-00 May 2002
3-7
Page 32
3. Initial Start up and Configuration
Accessing and Displaying Configuration Options
To displ ay configuration options, you must first load a configuration into the edit area.
To load a configuration option set into the configuration edit area, follow this menu selection sequence:
Main Menu→Configuration (Load Configuration From)
main/configuration Model: 799x
LOAD CONFIGURATION FROM:
Current Configuration Configuration Loader Default Factory Configuration
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
Make a selection by placing the cursor at your choice and pressing Enter.
If you s elect . . . Then . . .
Current Configuration
Configuration Loader
Default Factory Configuration
The selected configuration option set i s loaded and the Configuration Edit/Display menu screen appears.
The Configuration Loader screen is displayed allowing you to upload or download configurations from a TFTP serv er.
The factory-set configuration option set is loaded and the Configuration Edit/Display menu screen appears.
3-8
May 2002 7990-A2-GB20-00
Page 33
Current and Default Factory Configurations
The Configuration Edit/Display screen appears when the current or default configuration is loaded. To access the Configuration Edit/Display screen, follow this menu selection sequence:
Main Menu→Configuration
– or –
Main Menu→Configuration
main/config/edit Model: 799x
CONFIGURATION EDIT/DISPLAY
DSL Port DSL Threshold Traps SYNC Port | G.703 System Options Communication Port Management and Communication
3. Initial Startup and Configuration
Current Configuration
Default Factory Configuration
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M
ave
S
ainMenu Exit
In the menu selection sequences contained in this manual, Current Configuration is assumed and shown.
7990-A2-GB20-00 May 2002
3-9
Page 34
3. Initial Start up and Configuration
See Appendix A,
Configuration Options
, for a list and explanation of the
configuration options.
Select . . . To Access the . . . To Configure the . . .
DSL Port DSL Interface Options (Table A-1) Physical DSL interface on
the unit.
DSL Threshold Traps
SYNC Port or
G.703
System Options System Options (Table A-6) General system options of
Communication Port
Management and Communication
DSL Port Threshold Trap Options (Table A-3)
Synchronous Data Port Options – Model 7995 (Table A-4)
G.703 Interface Options – Model 7996 (Table A-5)
Communication Port Options (Table A-7)
Telnet Session Options (Table A-8)
Communication Pr otocol Options
(Table A-9) General SNMP Management
Options (Table A-10) SNMP NMS Security Options
(Table A-11) SNMP Traps Opti ons (Table A-12)
Threshold tr aps for the Physical DSL port (STU-C only).
Synchronous DTE interface (Model 7995).
G.703 interface (Model 7996).
the unit. COM port options of the
unit. Management support of
the unit through SNMP and Telnet (Telnet is for STU-C only).
3-10
May 2002 7990-A2-GB20-00
Page 35
Configuration Loader
3. Initial Startup and Configuration
The Configuration Loader screen allows you to upload configurations to and download configurations from a TFTP server. To access the Configuration Loader screen, follow this menu selection sequence:
Main Menu→Configuration
main/configuration/config_loader Model: 799x
CONFIGURATION LOADER
Configuration Loader
Configuration File Name: TFTP Server IP Address: 000 TFTP Transfer Direction: Download from Server Destination: DSL
Start Transfer: Yes
Packets Sent: 0000000 Packets Received: 0000000 Bytes Sent: 0000000 Bytes Received: 0000000 Transfer Status: Transfer Pending
Activate new configuration? No
------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M
.000.000.000 Clear
Clear
ainMenu Exit
Procedure
To upload or download a configuration:
1. Position the cursor in the Image File Name field. Type the name of the file to
be downloaded, or the name to be used for the file to be uploaded. The filename may be a regular path name expression of directory names
separated by a forward slash (/) ending with the filename. The total path name length can be up to 128 characters.
7990-A2-GB20-00 May 2002
DOS machine:
If the TFTP server is hosted by a DOS machine, then directory and filenames must consist of eight or less characters with an optional suffix of up to three characters. The system will automatically upload the configuration file and create directories and filenames, as needed.
UNIX machine:
If your server is hosted by a UNIX machine, the configuration file you name must already exist. It will not be created on the UNIX system by the TFTP server. It is critical that you work with your system administrator to plan the naming conventions for directories, filenames, and permissions so that anyone using the system has read and write permissions.
MCP FFS:
When uploading configuration files to the MCP FFS, the
directory and filename must be entered, otherwise the download will fail.
3-11
Page 36
3. Initial Start up and Configuration
2. Position the cursor in the TFTP Server IP Address field. Enter the TFTP server IP add ress or the MCP IP address for the MCP FFS.
The first three digits of the IP address cannot be 000 or greater than 223. For an MCP FFS, you must include the directory names separated by a
forward slash. For example, type:
3. Position the cursor in the Destination field. Use the spacebar to select a network destination for the TFTP server. Select DSL if the TFTP server destination is the DSL link or COM if the TFTP destination is the COM port (if COM port is set to NetLink, see Table A-7, Communicat ion Port Options, in Appendix A,
4. Position the cursor in the TFTP Transf er Dir ection field. Use the spacebar to select Download from Server or Upload to Server .
5. Position the cursor at the Start Transfer field. Use the spacebar to select Yes. Press Enter.
When the data transfer is complete, the Transfer Status field changes to
Completed successfully
Configuration Options
.
/slot_1/020322.cfg
).
.
6. Position the cursor at the
Activate new configuration?
prompt and
select Yes to activate a new downloaded configuration. Press Enter.
NOTE:
Configuration option DSL Mode is loaded. You must change this setting after the new configuration is activated. See Tab leA-6, System Options, in Appendix A,
changed when a new configuration is
not
Configuration Options
.
3-12
May 2002 7990-A2-GB20-00
Page 37
Saving Configuration Options
When changes are made to the configuration options through the Configuration Edit/Display branch, the changes must be saved to take effect. Use the S or Save Configuration screen.
Procedure
To save configuration options changes:
1. Press Ctrl-a to switch to the function key and message area.
3. Initial Startup and Configuration
ave key
2. Select S
ave and press Enter.
NOTE:
When Exit is selected before Save, or Save has been selected from any menu in the Configuration/Edit branch, a Save Configuration screen appears requiring a Yes or No response.
main/config/saveprompt Model: 799x
SAVE CONFIGURATION
Save Changes? No
------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M
Command Complete
If the DSL Mode configuration option is changed, a message appears on the Save Configuration screen warning that an answer of Yes will cause the system to be reset. Do not answer Yes unless you are prepared to reset the unit.
If you s elect . . . Then . . .
Yes The configurat ion is saved. No The Main Menu appears and ch anges are not saved.
7990-A2-GB20-00 May 2002
ainMenu Exit
3-13
Page 38
3. Initial Start up and Configuration
Resetting the Device
If the user interface is functional, you can perform a power-on reset of the unit from the Control menu.
Procedure
To reset the unit from the Control menu:
1. Follow this menu selection sequence:
Main Menu→Control→Reset Device
2. The message
3. Enter
Yes
.
Are you sure?
appears.
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May 2002 7990-A2-GB20-00
Page 39
Adaptive Rate Feature
The Adaptive Rate feature is designed to find the best rate possible for your DSL loop conditions. After the DSL loop is up, configure the unit for a fixed rate by setting the minimum DSL rate equal to the maximum DSL rate. The configuration options are available from the DSL Interface Options screen.
Setting the DSL Line Rate
Adaptive Rate is controlled from the DSL Interface Options screen by setting the Max DSL Rate and Min DSL Rate configuration options. These options are only available if the unit is configured as an STU-C.
To acc ess the DSL Interface Options screen, follow this menu selection sequence:
3. Initial Startup and Configuration
C
Main Menu
main/config/dsl_interface Model: 799x
DSL INTERFACE OPTIONS
PSD Mask: Symmetrical Estimated Line Length: Long Startup Margin: 0dB Max DSL Rate: 2056 Kbps Min DSL Rate: 2056 EIA-530 Payload Rate: 2048 Remotely Initiated Loopback: Enable Peer IP Address: 135.090.025.001 Clear
Circuit Identifier: Clear
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit S
ave
onfiguration→Current Configuration
DSL Port
Kbps Kbps
To enable Adaptive Rate, set the Min DSL Rate to a value lower than the Max DSL Rate setting. For Fixed Rate, set the Min DSL Rate equal to the Max DSL Rate. If the TDM SHDSL endpoint cannot train at minimum DSL rate set, an alarm will be generated. See
DSL Interface Options
in Appendix A,
Configuration Options
, for
more information.
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3. Initial Start up and Configuration
Downloading Firmware
The Download Code screen allows you to download firmware from a TFTP server. To acc ess the Download Code screen, follow this menu selection sequence:
Main Menu→Control →Download Code
main/control/download_code Model: 799x
DOWNLOAD CODE
Image File Name: Clear TFTP Server IP Address: 000 TFTP Server Destination: DSL Immediately Apply Download: Yes Start Transfer: No
Packets Sent: 0000000 Packets Received: 0000000 Bytes Sent: 0000000 Bytes Received: 0000000 Transfer Status: Transfer Pending
.000.000.000 Clear
------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
Procedure
To download firm ware:
1. Position the cursor in the Image File Name field. Type the name of the file to be downloaded.
The file name may be a regular path name expression of directory names separated by a forward slash (/ ) ending with the file name (req uired when accessing the MCP FFS). The total path name length can be up to 128 characters.
2. Position the cursor in the TFTP Server IP Address field. Enter the TFTP server IP address or the MCP IP address for the MCP FFS.
3. Position the cursor in the TFTP Server Destination field. Use the spacebar to select a network destination for the TFTP server. Select DSL if the TFTP server destination is the DSL link or COM if the TFTP destination is the COM port (if COM port is set to N e tLink, see Table A-7, Communication Port
Options, in Appendix A,
Configuration Options
).
4. Position the cursor in the Immediately Apply Download field. If you would like the download to be effective immediately, select
3-16
May 2002 7990-A2-GB20-00
Yes
.
Page 41
3. Initial Startup and Configuration
5. Position the cursor at the Start Transfer field. Use the spacebar to select Yes. Press Enter.
When the data transfer is complete:
If you selected Yes in Step 4, the unit is reset.If you selected No in Step 4, the Transfer Status field changes to
Completed successfully
.
If you specified No (the default) in the Immediately Apply Download field in Step 4 above, you must now apply the download.
main/control/apply_download Model: 799x
APPLY DOWNLOAD
Switch To Code Revision A01.00.02: No
WARNING: An answer of “yes” will cause the system to reset as if it had been powered off and on!
------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M
Select: Yes, No LOS at Net, Pt 1
ainMenu Exit
Procedure
To appl y the downloaded fir mware:
1. Press the Escape key to return to the Control menu. Select Apply Download.
2. On the Apply Download screen, type
to reset the card and activate the
Yes
code. Selecting Yes causes the TDM SHDS L endpoin t to reset.
NOTE:
The unit has two flash memory banks to hold executable firmware. You can switch between these two firmware versions by applying the firmware listed on the Apply Download screen.
7990-A2-GB20-00 May 2002
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3. Initial Start up and Configuration
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May 2002 7990-A2-GB20-00
Page 43
Configuring the Unit Using the Internal Switches
Overview
You can make configuration changes through a VT100-compatible terminal and the units Configuration menus or by manually changing switches on the board.
The unit is shipped with the switchpacks disabled to allow settings to be made through the Configuration menus. To use the Configuration menus, refer to
Configuring the Unit Using Configuration Menus
Configuration.
in Cha pter 3,
4
Initial Startup and
7990-A2-GB20-00 May 2002
4-1
Page 44
4. Configuring the Unit Using the Internal Switches
Configuring the Unit Using Internal Switches
Use internal Switchpacks S3 and S4 to manually configure the unit.
HANDLING PRECAUTIONS FOR
!
STATIC-SENSITIVE DEVICES
This produc t i s designed to protect sen sitiv e components fr om damage due to electrostatic discharge (ESD) during normal operation. When performing installation procedures, however, take proper static control precautions to prevent damage to equipment. If you are not sure of the proper static control precautions, contact your nearest sales or service representative.
Procedure
To conf igure the unit using internal Switchpacks S3 and S4:
1. Power off the unit.
2. Remove the enclosure cover: Use a Phillips screwdriver to remove the two screws from the top of
the unit.
Push a flat-blade screwdriver through the slots on both sides of the
housing to free the four inner latches.
3. Locate Switchpack S3 on the circuit board using Figure 4-1, Hotwire TDM
SHDSL Endpoints Switchpack Locations.
4. Set Switch 1 on Switchpack S 3 to ON to enable Switchpacks S3 and S4.
5. Set the switches to the desired configuration.
For Model 7995, refer to Table 4-1 and Table 4-2.For Model 7996, refer to Table 4-3 and Table 4-4.
6. Replace the cover and fasten it with the two screws.
7. Power on the board to reset the unit and enable the new configuration.
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May 2002 7990-A2-GB20-00
Page 45
Switchpack Locati ons
4. Configuring the Unit Usin g the Internal Switches
To locate Switchpacks S3 and S4, r e fer to Figure 4-1, Hotwire TDM SHDSL
Endpoints Switchpack Locations.
Rear
Switchpack
S3 & S4
ON
12345
ON
12345
678
678
ON
12345
ON
12345
678
678
S3
S4
Front
Figure 4-1. Hotwire TDM SHDSL Endpoint’s Switchpack Locations
00-16788
7990-A2-GB20-00 May 2002
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4. Configuring the Unit Using the Internal Switches
Model 7995 Switchpack Definitions
For Switchpack S3 definitions, refer to Table 4-1, Switchpack S3 Definitions –
Model 7995. For Switchpack S4 definitions, refer to Table 4-2, Switchpack S4 Definitions - Model 7995.
Table 4-1. Switchpack S3 Definitions – Model 7995
Switch # . . .
1 Control whether the unit is an STC-C or an STU-R
2 Control enabling of either Fixed Rate or Auto Rate mode.
3, 4, 5 Select one of eight preset DSL line rat es. If Auto Rate is enabled, DSL
Allows you to . . .
OFF = STU-R
ON = STU-C
OFF = Fixed Rate Mode
ON = Auto Rate Mode
Line Rate represents the Auto Rate ceilin g.
All OFF = 2056 Kbps
Switch Position
543
OFF OFF OFF 2056 Kbps
OFF OFF ON 200 Kbps OFF ON OFF 264 Kbps OFFONON392 Kbps ON OFF OFF 520 Kbps ON OFF ON 776 Kbps ON ON OFF 1032 Kbps ON ON ON 1544 Kbps
DSL Line Rate
Default in
Default in
Bold
Bold
6 Control enabling and disabli ng of t he Elastic Store feat ure.
OFF = Elastic Store enabled
ON = Elastic Store disabled 7 Not used 8 Emergency Use Only – The unit has two banks of flash memory used to
hold executable firmw are. This switch al lows you to change betwe en the
two versions of firmware. This s witch is independent fr om the position of
Switch 1 on Switchpack S4 (switchpack Enable/Disable).
OFF = Current F irmware
ON = Previous Firmw a r e
4-4
May 2002 7990-A2-GB20-00
Page 47
4. Configuring the Unit Usin g the Internal Switches
Table 4-2. Switchpack S4 Definitions − Model 7995
Switch # . . .
1 Enable or disable Switchpacks S3 and S4.
2 Control Sync Port Type.
3 Select the unit’s timing source. Valid only for a unit configured as the
4, 5, 6, 7, 8 Contr ol Sync Port Data Rate. Sync Port rates are fixed except when DSL
Allows you to . . .
OFF = Switchpacks Disabled
ON = Switchpacks Enabled
OFF = EIA-530, RS-449, or X.21
ON = V.35
STU-C.
OFF = Internal clock
ON = External Clock
Line rate is 200 Kbps. Whe n the DSL Lin e Rate i s 200 Kbps, Sync Port
Rates are 64, 128, 192 Kbps.
NOTE: Switches 4 through 8 are only used when the unit is confi gured as an STU-C and Auto Rate is disabled (set to Fixed).
Switch Position
87654
OFF OFF OFF OFF OFF 2048 Kbps
ON ON OFF OFF OFF 1536 Kbps
ON OFF OFF OFF OFF 1024 Kbps OFF ON ON OFF OFF 768 Kbps OFF ON OFF OFF OFF 512 Kbps OFF OFF ON ON OFF 348 Kbps OFF OFF ON OFF OFF 256 Kbps OFF OFF OFF ON ON 192 Kbps OFF OFF OFF ON OFF 128 Kbps OFF OFF OFF OFF ON 64 Kbps
Sync Port Rate
Default in
Default in
Bold
Bold
NOTE:
Sync Port and DSL Line Rates can only be selected from a unit configured as the STU-C (Switchpack S 3 #1) with Auto Rate disabled (Switchpack S3 #2) (see Table 4-1, Switchpack S3 Definitions – Model 7995).
7990-A2-GB20-00 May 2002
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4. Configuring the Unit Using the Internal Switches
Model 7996 Switchpack Definitions
For Switchpack S3 definitions, refer to Table 4-3, Switchpack S3 Definitions –
Model 7996. For Switchpack S4 definitions, refer to Table 4-4, Switchpack S4 Definitions – Model 7996.
Table 4-3. Switchpack S3 Definitions – Model 7996
Switch # . . .
1 Control whether the unit is an STU-C or an STU-R.
2 Control enabling of either Fixed Rate or Auto Rate mode. Valid only for a
3, 4, 5 Select one of eight preset DSL line rat es. If Auto Rate is enabled, DSL
Allows you to . . .
OFF = STU-R
ON = STU-C
unit configured as the STU-C.
OFF = Fixed Rate mode
ON = Auto Rate mode
Line Rate represe nts the AutoRate ceiling.
All OFF = 2064 Kbps
Switch Position
543
OFF OFF OFF 2056 Kbps
OFF OFF ON 200 Kbps OFF ON OFF 264 Kbps OFFONON392 Kbps ON OFF OFF 520 Kbps ON OFF ON 776 Kbps ON ON OFF 1032 Kbps ON ON ON 1544 Kbps
DSL Line Rate
Default in
Default in
Bold
Bold
6, 7 Not used 8 Emergency Use Only – The unit has two banks of flash memory used to
4-6
May 2002 7990-A2-GB20-00
hold ex ecut abl e firmware . This unit al lows y ou to change betw een the two versions of firmware. This s w it ch is independent from the position of Switch 1 on Switchpack S4 (switchpack Enable/Disable).
OFF = Current F irmware
ON = Previous Firmw a r e
Page 49
4. Configuring the Unit Usin g the Internal Switches
Table 4-4. Switchpack S4 Definitions – Model 7996
Switch # . . .
1 Enable or disable Switchpacks S3 and S4.
2 Control line termination.
3 Select the unit’s primary timing source. Valid only for a unit configured as
4 Control the unit’s E1 line coding.
5 Determine whether the unit wil l use G.704 framing.
6 Enable CRC-4 generation and monitoring. Valid only for a unit configured
Allows you to . . .
OFF = Switchpacks Disabled
ON = Switchpacks Enabled
OFF = 120 Ohm
ON = 75 Ohm
the STU-C.
OFF = Internal Clock
ON = External Clock
OFF = HDB3
ON = AMI
OFF = Framed
ON = Unframed
for Framed mode (Switch 5).
OFF = Disable CRC-4 generation and monitoring
ON = Enable CRC-4 generation and monitoring
Default in
Bold
7 Control whether Channel 16 contains signaling information or data. Valid
only for a unit configured for Framed mode (Switch 5).
OFF = Channel 16 is used for signaling (voice mode)
ON = Channel 16 is used for data (data mode)
8 Not used
.
7990-A2-GB20-00 May 2002
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Page 50
4. Configuring the Unit Using the Internal Switches
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May 2002 7990-A2-GB20-00
Page 51
Security
Overview
5
Security on the Hotwire TDM SHDSL endpoint is implemented by limiting user access to the ATI through option settings. You can:
Enable the Telnet Login Required option.
Enable the COM port Login Required option.
Limit access by setting a Session Access Level option of Operator for the
Telnet session. Limit access by setting a Session Access Level option of Operator for the
COM port. Disable Telnet access with the Telnet Session option.
See Table A-7, Communication Port Options, and Table A-8, Telnet Session
Options, in Appendix A,
Configuration Options
.
7990-A2-GB20-00 May 2002
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5. Security
ATI Access Levels
The unit has two access levels: Administrator and Operator. The access level determines what functions are accessible, as shown in Table 5-1, Access Levels.
Table 5-1. Access Level s
ATI Access to Menu Functions Administrator Operator
Status Read-Only Read-Only Test Full Access No Access Configuration Full Access Read-Only Control Full Access No Access
Access levels can be applied to Login IDs, the COM por t, and Telnet sessions. The effective access level is always the most restrictive:
When access is through the COM port and a login is required on the COM port, the effectiv e access level is the more restrictive of the COM port access level or t he login access lev el. (See Table A-7, Communication Port Options, in Appendix A,
Configuration Options
.)
When access is through Telnet and a login is required for a Telnet session, the
effective access le vel is the more restrictive of the Telnet session access le vel or the login access level. (See Table A-8, Telnet Session Options, in Appendix A,
Configuration Options
.)
When an access level of Operator is applied to the COM port and Telnet sessions, a Login ID with Administrator authority is effectively reduced to Operator.
can only be restored by reloading factory defaults. (See
Port or Factory Defaults
It is no longer possible to change configuration options, and full access
Resetting the Unit's COM
on page 5-5.)
5-2
May 2002 7990-A2-GB20-00
Page 53
Creating a Login
5. Security
Logins apply to the terminal directory connected to the communicat ion port or Tel net access directly to the ATI of the unit.
Six login ID/password combinations are available. Each Login ID and Password must be unique and include an access level.
Procedure
1. To cr eate a login record, follow this menu selection sequence:
Main Menu→Control→Administer Logins
main/control/admin_logins Model: 799x
ADMINISTER LOGINS Page 1 of x
Login ID: newuser Password: ******** Access Level: Administrator
-------------------------------------------------------------------------------­ ESC for previous menu M
ave New Delete
S
ainMenu Exit
2. Select New and press Enter. The Login Entry screen appears.
main/control/admin_logins/entry Model: 799x
LOGIN ENTRY
Login ID: newuser2 Password: es342 Re-enter Password: es342 Access Level: Administrator
WARNING New logins will not become permanent until saved through the ADMINISTER LOGINS screen!
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M S
ave
ainMenu Exit
7990-A2-GB20-00 May 2002
5-3
Page 54
5. Security
3. Create the login by entering the following fields. Login IDs and passwords are case-sensitive.
On the Login Entry screen, for the . . . Enter . . .
Login ID 1 to 10 ASCII printable characters (hex21 thr ough 7E).
Blanks are not allowed.
Pass w ord 1 to 10 ASCII printable characters that can consist of 0–9,
a–z, A–Z, # (pound), . (period), – (dash), and / (slash).
Re-enter Password 1 to 10 ASCII printable characters that can consist of 0–9,
a–z, A–Z, # (pound), . (period), – (dash), and / (slash).
Access Level Administrator, Operator
NOTE:
Assign at least one Administrator-level Login ID . Full access is necessary to make configuration option changes and administer logins.
Deleting a Login
4. Press Ctrl-a to switch to the screen function key area below the dotted line. Select S
5. When Save is complete,
ave and press Enter.
Command Complete
appears at the bottom of the
screen.
6. If additional logins are required, repeat Steps 2 through 5.
7. When all logins are entered, press Esc to return to the Administer Logins screen.
8. Select S
ave and press Enter.
Procedure
1. To del ete a login record, follow this menu selection sequence:
Main Menu→Control→Administer Logins
2. Select PgU p or PgDn and press Enter to page through login pages/records until you find the one to be deleted.
3. Once the correct record is displayed, select Del
ete and press Enter.
4. To com plet e the delete action, select S When the deletion is complete,
the screen. The number of login pages/records reflects one less record, and the record following the deleted record appears.
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May 2002 7990-A2-GB20-00
ave and press Enter.
Command Complete
appears at the bottom of
Page 55
Resetting the Unit's COM Port or Factory Defaults
The user interface can be rendered inaccessible with a faulty configuration. Two methods can be used to restore it:
5. Security
Reset COM Port
– Allows you to reset the configuration options related to COM port usage. It also causes a device reset, where the TDM SHDSL endpoint performs a Device Self-Test. No security-related configuration options are changed.
Reload Factory Defaults
– Allows you to reload the Default Factory Configuration, resetting all of the configuration and control settings which causes the current configuration to be destroyed and a device reset. This method is also useful when the users password(s) have been forgotten.
Procedure
To reset COM port settings:
1. At a terminal directly connected to the units COM port, configure the terminal to operate at 9.6 K bps , using a character length of 8 bits, with one stop bit, and no parity.
2. Reset the unit, then immediately and repeatedly press Enter at a rate of at least once per second until the System Paused screen appears.
3. Tab to the desired method, and enter
If ente ri ng yes t o prom p t . . . Then . . .
Reset COM Port usage
Port type is se t to Terminal.
Data Rate (Kbps) is set to 9.6.
Character Length is set to 8.
Stop Bits is se t to 1.
Parity is set to None.
(or y) for the sele cted promp t .
yes
Reload Factory Defaults Yes (or y) will restore all factory-loaded
If no (or n) is entered, or if no selection is made within 30 seconds, the unit returns to the condition or operation it was in when the system reset was initiated, with the COM port rate returning to its configured rate.
The endpoint resets itself, going through a self-test. Connectivity is restored and the Main Menu screen appears.
7990-A2-GB20-00 May 2002
configuration, and control settings contained in the Default Factory Configuration area are loaded.
5-5
Page 56
5. Security
Controlling SNMP Access
There are three methods for limiting SNMP access:
Disable the SNMP management option. Refer to Table A-10, General SNMP
Management Options, in Appendix A,
Assign SNMP community names and access types.
Limit SNMP access through validation of the IP address of each allowed
SNMP manager.
Assigning SNMP Community Names and Access Types
The unit can be managed by an SNMP manager suppor t ing SNMP. The community name must be supplied by an external SNMP manager accessing an object in the MIB.
To define S NM P com munity name s, follow this menu selection sequence:
Configuration Options
.
Main Menu→Configuration→Current Configuration Management and Communication→General SNMP Management
Refer to Table A -10, General SNMP Mana gem ent Op tions, in Appendix A,
Configuration Options
Enable SNMP Management.
Assign the SNMP community names of the SNMP Managers that are allowed
to access the units Management Information Base (MIB). Specify Read or Read/Write access for each SNMP community name.
, to:
Limiting SNMP Access through the IP Addresses of the Managers
The unit provides an additional level of security through validation of the IP addresses.
The SNMP Management option must be enabled. T o control SNMP access with IP addresses, follow this menu selection sequence:
Main Menu→Configuration→Current Configuration Management and Communication→SNMP NMS Security
Refer to Tabl e A-11, SNMP NMS Security Opti o ns, in Appendix A,
Options
. The SNMP access can be limited by:
Configuration
Enabling NMS IP address checking.
Add each IP address and access level (limit of 10).
NOTES:
Do not change or delete the IP address or access level of the NMS
The SNMP NMS Security Options screen is not available if the unit is
5-6
May 2002 7990-A2-GB20-00
performing the sets, or enable IP address checking prior to adding the NMS to the table.
connected to a DSLAM card running in IP Conservative mode.
Page 57
Monitoring and Troubleshooting
What to Monitor
This chapter presents information on how to access and monitor Hotwire TDM SHDSL endpoints. You can monitor a units operations by referencing the follo wing sections:
6
Viewing System and Test Status
Health and Status Messages
Self-Tes t Results Messages
Test Status Messages
Entry Response Messa ges
Viewing DSL Error Statistics
Viewing DSL Performance Statistics
Viewing G.703 Performance Statistics (Model 7996)
Viewing Current DSL Performance
Using the Display LEDs Screen
Front Panel LEDs
Viewing Identity Information
Table 6-6, Troubleshooting, includes suggested actions for correction and
recovery.
on page 6-19
on page 6-2
on page 6-8
on page 6-10
on page 6-12
on page 6-14
on page 6-16
on page 6-18
on page 6-20
7990-A2-GB20-00 May 2002
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6. Monitoring and Troubleshooting
V iewing System and Test Status
To view System and Test Status information, follow this menu selection sequence:
Main Menu→Status→System and Test Status
main/status/system Model: 799x
SYSTEM AND TEST STATUS Page 1 of 1
HEALTH AND STATUS SELF-TEST RESULTS TEST STATUS
System Operational Passed No Test Active
-------------------------------------------------------------------------------­ ESC for previous menu MainMenu Exit PgU
p PgDn
The System and Test Status screen has three sections:
Health and Status
– Displays messages in priority order (highest to lowest).
Refer to Table 6-1, Health and Status Messages.
Self-Test Results
– Results of the Diagnostic test run on the device itself.
Refer to Table 6-2, S el f-Test Results Messages.
Test Status
– Curr e n tly acti ve tests. Refer to Table 6-3, Test Status
Messages.
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May 2002 7990-A2-GB20-00
Page 59
Health and Status Messages
The messages in Table 6-1, Health and Status Messages, can appear in the first column of the System and Tes t Statu s screen. The highest prior ity Health and Status message also appears on all ATI screens on the bottom right.
Table 6-1. He alth and Status Messages (1 of 3)
Message What Message Indicates What To Do
6. Monitoring and Troubleshooting
AIS at G.703 An Alarm Indication Signal
(AIS) is being re ceiv ed b y the G.703 interface.
DeviceFailed
Download Failed A firmware download was
DSL Attenuation Threshold
DSL CRC Threshold The number of counted
DSL ES Threshold The number of errored
yyyyyyyy
An internal error has been detected by the operating software. the 8-digit hexadecimal failur e code.
interrupted. The attenuation value for the
DSL interface has fallen below the configured threshold.
CRCs for the DSL interf ace has exc eeded the configur ed threshold.
seconds for the DSL interf ace has exceeded the configured threshold.
yyyyyyyy
indicates
A fault exists in the network connected to the G.703 port. Contact network provider.
1. Provide the 8-digit failure code sh ow n ( your service representative.
2. Reset the unit to clear the condition and message.
Repeat the downloa d.
1. Reconfigure the unit to a lower DSL Attenuation Threshold.
2. Contact network provider.
1. Reconfigure the unit to a higher DSL CRC Threshold.
2. Contact network provider.
1. Reconfigure the unit to a higher DSL ES Threshold.
2. Contact network provider.
yyyyyyyy
) to
DSL LOSW Threshold A Loss of Sync Word defect
DSL Margin Threshold The signal-to-noise margin
DSL SES Threshold The number of severely
DSL UAS Threshold The number of unavailable
7990-A2-GB20-00 May 2002
is present for at least 2.5 seconds.
has exc eeded the configur ed threshold.
errored seconds for the DSL interf ace has exceeded the configured threshold.
seconds for the DSL interf ace has exceeded the configured threshold.
Contact network provider.
1. Reconfigure the unit to a higher DSL Margin Threshold.
2. Contact network provider.
1. Reconfigure the unit to a higher DSL SES Threshold.
2. Contact network provider.
1. Reconfigure the unit to a higher DSL UAS Threshold.
2. Contact network provider.
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6. Monitoring and Troubleshooting
Table 6-1. He alth and Status Messages (2 of 3)
Message What Message Indicates What To Do
EER at G.703 An EER (Excessive Error
Rate) condition has been detected on the G.703 interface.
Fallback Rate The STU-C had a loss of
signal, an d when t he line wa s restored it did not resynchronize to the last known rate, but to a lower rate.
LOF at G.703 An LOF (Loss Of Frame)
condition has been detected on the G.703 interface.
LOS at G.703 A LOS (Loss Of Signal)
condition has been detected on the G.703 interface.
1. Verify the attached equipment coding i s compatible.
2. Verify your clock configuration.
3. Contact network provider.
1. Verify that the network cable is securely attached at both ends.
2. Reset the unit.
3. Contact network provider.
1. Verify that the network cable is securely attached at both ends.
2. Verify the unit’s line framing and line coding are compatible with the attached equipment.
3. Contact network provider.
1. Verify proper framing.
2. Contact network provider.
LOS at DSL An LOS (Loss Of Signal)
condition has been detected on the DSL port when the DSL transceiv er is not in Data mode.
Net Com Link Down The Network communic ation
link is down. Communications between the management s ystem and the unit is not possible.
Primary Clock Failed A failure has occurred in the
primary clock source for the G.703 port. Timing is being supplied by the fallback clock.
1. Verify that the network cable is securely attached at both ends.
2. Verify proper STU-C and STU-R configuration.
3. Contact network provider.
1. Verify that the network cable is securely attached at both ends.
2. Verify the li nk p rotoco l f or the COM port is configured correctly.
3. Verify that no tests are active.
1. Verify that the network cable is securely attached at both ends.
2. Verify the clock configuration.
3. Contact network provider.
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May 2002 7990-A2-GB20-00
Page 61
6. Monitoring and Troubleshooting
Table 6-1. He alth and Status Messages (3 of 3)
Message What Message Indicates What To Do
RAI (Remote Alarm Indication) at G.703
Remote Unit Power Off The remote unit has lost
STU-R/STU-C Mismatch
STU-R TS16 Not Supported
System Operational There are no problems
A Remote Alarm Indication signal is being received by the G.703 interface.
power (last gasp). The STU-C and the STU-R
are incompatible units. For exam pl e, the STU-C is a T1 device and the STU-R is an E1 device.
The STU-C is configured for TS16 signaling (Voice mode) and the STU-R is not configured to sup port TS16 signaling.
detected.
1. Verify that the units line framing and line coding are compatible.
2. Contact network provider.
Contact network provider.
Contact network provider.
1. Verify endpoint is a G.703 product. EIA-530-A products do not support signaling.
2. Replace endpoint or reconfigure TS16 to data.
No action is needed.
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6. Monitoring and Troubleshooting
Self-Test Results Messages
Table 6-2, Self-Tes t Results Message s, lists the results of the last power-up or
reset self-test that appear in the middle column of the System and Test Status screen.
Table 6-2. Self-Test Results Messages
Message What Message Indicates What To Do
CPU Failed The CPU failed internal
testing.
DataPath Failed The unit f ailed to loop data
between the G.703 Port and the DSL loop.
Device Failed One or more of the unit’s
integrat ed circuit chips failed device-level testing.
xxxxxxxx
Failure
G.703 Failed The unit failed to l oop data on
Memory Failed The unit failed memory
An internal failure occurred.
(xxxxxxxx
8-digit hexadecimal failure code for use by servic e personnel.)
the G.703 circuit.
verification.
represents an
1. Reset the unit and try again.
2. Call your service representative for assistance.
1. Reset the unit and try again.
2. Call your service representative for assistance.
1. Reset the unit and try again.
2. Call your service representative for assistance.
Record the failure code and contact your service representative.
1. Reset the unit and try again.
2. Call your service representative for assistance.
1. Reset the unit and try again.
2. Call your service representative for assistance.
Passed No errors were detected. No action is needed.
6-6
May 2002 7990-A2-GB20-00
Page 63
Test Status Messages
6. Monitoring and Troubleshooting
The Test Status messages in Table 6-3, Test Status Messages, appear in the right column of the System and Test Status screen.
Table 6-3. Test Status Messages
Test Status Message Meaning
DCLB Test Active A Data Channel Loopback tes t is active. DLB Test Active A DTE Loopback te st i s active. DTLB Test Active A Data Terminal Loopback test is active. Lamp Test Active The Lamp Test is active, causing the LEDs on the front panel
to light. LLB Test Active A network Line Loopback test is active. No Test Active No tests are currently running. Remote DCLB Dn Active A Remote Data Channel Loopback Down command is being
sent. Remote DCLB Up Active A Remote Data Channel Loopback Up command is being
sent. Remote LLB Dn Active A Remote Lin e Loopback Down command is being sent. Remote LLB Up Active A Remote Lin e Loopback Up command is being sent. RLB Test Active A Repeater Loopback test is active .
For further information on testing, refer to Chapter 7,
Testing
.
7990-A2-GB20-00 May 2002
6-7
Page 64
6. Monitoring and Troubleshooting
Entry Response Messages
The messages in Table 6-4, Entry Response Me ssag es, can appear in response to commands or during data entry. They appear in the messages area at the bottom of the AT I screen and are listed in alphabetical order.
Table 6-4. Entry Response Messages (1 of 2)
Device Message What Message Indicates What To Do
0.0.0.0 is an invalid IP address
Access level is Operator. Configuration is read-only.
Cannot Save – no Login IDs with Access Administrator
Command Complete Action requested has
Invalid Character A nonprintable ASCII
Invalid – Data T erminal Initiated Loopback Active
Invali d entry at cursor
An IP address of all zeros was entered.
The operator requested that configuration options be loaded, but does not have authority to edit them .
All of the login IDs being saved have an access level below Administrator.
successfully completed.
character has been entered. Network-initiated loopback
was in progress when the selection was made .
Invalid IP address for this function.
Enter a valid, non-zero IP address.
If configuration options are to be edited, use a Login ID that has Administrator authority.
Change the access level of at least one Login ID to Administrator so that configurat ion changes can be made. (Operator-level users cannot make configuration changes.) Save the Login IDs.
No action is needed.
Reenter the information using valid char acters.
No action is needed.
Enter a valid IP add ress. See the appropriate table in Appendix A,
Configuration Options
determine the permitted address range for this field.
, to
Invali d Passwor d Login is requir ed and an
Invalid – Active
Invalid Test Combination
6-8
May 2002 7990-A2-GB20-00
[Test]
Already
incorrect password or Login ID was entered; access is denied.
The described test was already in progress when the selection was made .
A loopback or pattern test was in progress when Start was selected to start the t est, or was active on the same interface when the test was selected.
Enter the correct Logi n ID
and password combination. Contact your system
administra tor to verify your Login ID and password.
Allow the test to continue.
Select another test.
Stop the test.
Wait until the other test ends.
Abort all tests from the Test
menu screen. Stop the test from the same
screen from which th e test was started.
Page 65
6. Monitoring and Troubleshooting
Table 6-4. Entry Response Messages (2 of 2)
Device Message What Message Indicates What To Do
Limit of six Login IDs reached
An attempt to enter a new login ID was made, and the limit of six login/password combinations has been reached.
No Security Record s to Delete
Delete was select ed from th e Administer Login scr een, and no security records had been defined.
Pass w ord Matching Error – Re-enter Password
Password entered in the Reenter Pass wor d field of the Administer Logins screen does not match what was entered in the Password field.
Please Wait Command takes longer than
5 seconds.
Test Active A test is running and no
higher priority health and status message s exist.
1. Delete another login/password combination.
2. Reenter the new login ID.
No action is needed.
Enter a security record.
Try again.
Wait until the message clears.
Contact the service provider if
test initiated by the network. Wait until the other test ends
and the message clears. Cancel all tests fr om the Test
screen. Stop the test from the same
screen from which th e test was started.
7990-A2-GB20-00 May 2002
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6. Monitoring and Troubleshooting
Viewing DS L Error Sta tistics
The unit maintains error statistics on the DSL interface. Statistics are maintained for up to 96 15-minute intervals (24 hours). To view the DSL Error Statistics, follow this menu selection sequence:
Main Menu→Status→Performance St atis t ics→DSL Error Statistics
main/status/performance/dsl_error Model: 799x DSL ERROR STATISTICS
Current Interval Timer: 002
--------------------------------------------------------------------------------
---ES--- ---SES--- --UAS--- --LOSW--- Near Far Near Far Near Far Near Far Current Int: 000 000 000 000 000 000 000 000 Interval 01 Interval 02 000 000 000 000 000 000 000 000 Interval 03 000 000 000 000 000 000 000 000 Interval 04 Interval 05 000 000 000 000 000 000 000 000 Interval 06 000 000 000 000 000 000 000 000 Interval 07
000 000 000 000 000 000 000 000
000 000 000 000 000 000 000 000
000 000 000 000 000 000 000 000
Worst Interval: 24 09 14 08 18 18 18 18 Near Tot(valid): 00010 00000 00000 00000 Far Tot(valid): 00010 00000 00000 00000
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M
p PgDn ClrNear ClrFar
PgU
ainMenu Exit
Select PgUp or PgDn to view more statistics. Select ClrN ear or ClrFar to clear the near- and far-end statistics to zero.
6-10
May 2002 7990-A2-GB20-00
Page 67
DSL Error Statistics are collected for:
6. Monitoring and Troubleshooting
ES (Errored Seconds):
Seconds during which one or more Cyclic Redundancy Check (CRC) errors or Loss of Sync Word (LOSW) defects has occurred. Maximum value is 900.
SES (Severely Errored Seconds):
Seconds during which 50 or more CRC anomalies or one or more LOSW defects has occurred. Maximum value is 900.
UAS (Unavailabl e Seconds):
Seconds during which the SHDSL line is unavailable . The SHDSL line becomes unavailable after 10 contiguous Severely Errored Seconds. Maximum value is 900.
LOSW (Loss of S ync Word Secon ds ):
Seconds during which the SHDSL
line had a Loss of Sync Word defect. Maximum value is 900.
Use the virtual function keys to page through the intervals and clear statistics.
This Field . . . Contains . . .
Current Interval Timer The number of seconds which have elapsed in the current
15-minute interval. Maximum value is 900 seconds
(15 minutes). This counter is reset every 15 minutes. Current Int Performance data for the current 15-minute interval. Interval
xx
Historical performance data for up to 96 15-minute intervals
(24 hours). Worst Interval The number of the interval wit h the worst (hi ghest) performance
data for both the near- and far-end statistics. If two or more
intervals are equal, the oldest interval is displayed. Near and Far Tot A running total of the near- and far-end performance statistics.
7990-A2-GB20-00 May 2002
6-11
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6. Monitoring and Troubleshooting
Viewing D S L Performan c e Statis tics
DSL performance statistics allow you to monitor the current status of DSL operations. Performance statistics can assist you in determining the duration of specific conditions and provide a historical context for problem detection and analysis. Statistics are maintained for up to 96 15-minute intervals (24 hours).
To view the DSL Performance Statistics, follow this menu selection sequence:
Main Menu→Status→Performance St atis t ics→DSL Perf ormance Statistics
main/status/performance/dsl_perf Model: 799x DSL PERFORMANCE STATISTICS Payload Rate: 1536 Kbps Current Interval Timer: 2 DSL Line Rate: 1552 Kbps
--------------------------------------------------------------------------------
--MrGn-- --XmtPw- --Atten-- Near Far Near Far Near Far Current Int: +02 +01 +13 +03 +03 Interval 01 Interval 02 Interval 03 Interval 04 Interval 05 Interval 06 Interval 07
+02 +00 +13 +03 +03 +02 +01 +13 +03 +03 +02 +01 +13 +03 +03 +02 +01 +13 +03 +03 +02 +01 +13 +03 +03 +02 +01 +13 +03 +03 +02 +01 +13 +03 +03
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
p PgDn
PgU
Select PgUp or PgDn to view more statistics.
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May 2002 7990-A2-GB20-00
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DSL Performance Statistics are collected for:
6. Monitoring and Troubleshooting
MrGn:
measured minus the SNR reference. The SNR reference is the value needed to maintain a bit error rate of 10
XmtPw:
Atten:
The margin level calculated from the Signal to Noise Ratio (SNR)
-6
.
The trans mit power level in dBm.
Attenuation. This is the number of dB that the signal is below a
reference point.
Use the virtual function keys to page through the intervals and clear statistics.
This Field . . . Contains . . .
Current Interval Timer The number of seconds which have elapsed in the current
15-minute interval. Maximum value is 900 seconds
(15 minutes). This counter resets every 15 minutes. Pay load Rate The Payload Rate across the DSL interface. DSL Line Rate The rate of t he DSL line. Th e line rate can be 200–2056 Kbps in
64 Kbps increments. Current Int Performance data for the current 15-minute interval. Interval
xx
Historical performance data for up to 96 15-minute intervals
xx
(24 hours) where the value of
is from 01 to 96.
7990-A2-GB20-00 May 2002
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6. Monitoring and Troubleshooting
Viewing G.703 Perf ormance Statistics (Model 7996)
G.703 performance statistics allow you to monitor the current status of the G.703 interface operations. Performance statistics can assist you in determining the duration of specific conditions and provide a historical context for problem detection and analysis. Statistics are maintained for up to 96 15-minute intervals (24 hours).
To view the Network Performance Statistics, follow this menu selection sequence:
Main Menu→Status→Performance St atis t ics→G.703 Performance Statistics
main/status/performance/G.703 Model: 7996 G.703 PERFORMANCE STATISTICS
Current Interval Timer: 004 Error Events Counter: 012
--------------------------------------------------------------------------------
--ES-- --UAS-- --SES-- --BES-- --CSS-- --LOF-- -Status-
Current Int: 000 000 000 000 000 000 Y Interval 01 Interval 02 Interval 03 Interval 04 Interval 05 Interval 06 Interval 07
000 000 000 000 000 000 none 000 000 000 000 000 000 none 000 000 000 000 000 000 none 000 000 000 000 000 000 none 000 000 000 000 000 000 none 000 000 000 000 000 000 none 000 000 000 000 000 000 none
Worst Interval: 24 14 14 09 18 12 Tot (valid 96): 00010 00000 00000 00000 0020 0000
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
p PgDn ClrStats
PgU
Select PgUp or PgDn to view the next or previous seven intervals. Select ClrS
tats to clear all statistics to zero.
G.703 Performance Statistics are collected for:
ES (Errored Seconds):
Seconds during which one or more CRC errors has
occurred (as defined in G.826, section 4.1.1). Maximum value is 900.
UAS (Unavailabl e Seconds):
Seconds during which service is unavailable. UAS is received at the start of 10 consecutive SES and cleared at the start of 10 seconds with no SES. Maximum value is 900.
SES (Severely Errored Seconds):
Seconds during which 805 or more CRC errors, more than 16 Frame Alignment Signal (FAS) errors, or at least one Loss of Signal (LOS) or Alarm Indication Signal (AIS) has occurred. Maximum value is 9 00.
BES (Bursty Errored Seconds):
Contains the number of bursty errored seconds for the current interval. A bursty errored second is any second with more than one but less than 805 CRC errors (CRC Mode) or more than one but less than 16 FAS errors (non-CRC mode). Maximum value is 900.
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6. Monitoring and Troubleshooting
CSS (Controlled Slip Seconds):
Seconds during which one or more
controlled slips (as defined in TR 54016) occurred.
LOF (Loss of Frame Seconds):
Contains the number of seconds that contain
one or more LOF events. Maximum value is 900.
Status:
Contains the contents of the status events register. The status events register maintains a history of specific events that have occurred during an interval. Values include:
—Y: Remote alarm indication signal received at the G.703 interface —L: Loss of signal detected at the G.703 interface —E: Excessive error rate threshold exceeded —F: Frame synchronization bit error detected —V: Line code violation detected —
No significant events have occurred
None:
Use the virtual function keys to page through the intervals and clear statistics.
This Field . . . Contains . . .
Current Interval Timer The number of seconds which have elapsed in the current
15-minute interval. Maximum value is 900 seconds (15 minutes). This counter resets every 15 minutes.
Error Events Counter A running total of CRC and OOF events. Total range =
0–65535. Counter resets when the statisti cs are cleared. Current Int Performance data for the current 15-minute interval. Interval
Worst Interval The number of the interval wit h the worst (hi ghest) performance
Tot A 24-hour running total.
xx
Historical performance data for up to 96 15-minute intervals
xx
(24 hours) where the value of
data. If two or more intervals are equal, the oldest interval is
displayed.
is from 01 to 96.
7990-A2-GB20-00 May 2002
6-15
Page 72
6. Monitoring and Troubleshooting
Viewing Current DSL Performance
Current DSL Perf ormance Statistics provides a snapshot of the performance of the DSL port. These are the same values displayed for the current interval the DSL Error Statistics screen (see DSL Perf ormance Statistics screen (see page 6-12).
To view the Current DSL Performance, follow this menu selection sequence:
Main Menu→Status→Performance St atis t ics→Current DSL Performance
main/status/performance/current Model: 799x CURRENT DSL PERFORMANCE STATISTICS Payload Rate: 1536 Kbps Current Interval Timer: 2 DSL Line Rate: 1552 Kbps
--------------------------------------------------------------------------------
Near End Far End Margin 02 03 Attenuation 00 00 Tx Power 13
ES 000 000 SES 000 000 UAS 000 000 LOSWS 000 000
Viewing DSL Error Statistics
on page 6-10) and the
Viewing DSL Performance Statistics
on
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M
p PgDn
PgU
ainMenu Exit
Select PgUp or PgDn to view more statistics. Current DSL Performance Statistics are collected for:
Margin:
measured minus the SNR reference. The SNR reference is the value needed to maintain a bit error rate of 10
Attenuation:
The margin level calculated from the Signal to Noise Ratio (SNR)
-6
.
The number of dB that the signal has fallen below a reference
point.
Tx Power:
The transmit power level.
The following Current DSL Performance Statistics are collected for the selected port:
ES (Errored Seconds):
Seconds during which one or more CRC errors has
occurred (as defined in G.826, section 4.1.1). Maximum value is 900.
SES (Severely Errored Seconds):
Seconds during which 805 or more CRC errors, more than 16 Frame Alignment Signal (FAS) errors, or at least one Loss of Signal (LOS) or Alarm Indication Signal (AIS) has occurred. Maximum value is 900.
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May 2002 7990-A2-GB20-00
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6. Monitoring and Troubleshooting
UAS (Unavailabl e Seconds):
Seconds during which service is unavailable. UAS begi n s at the sta rt of 10 consecutive SES and cle ar ed a t the st art of 10 seconds with no SES. Maximum value is 900.
LOSWS (Loss Of Sync Word Seconds):
Seconds during which the SHDSL
line had a Loss of Sync Word defect. Maximum value is 900.
Fields on this screen include:
Field . . . Contains . . .
Curre n t In te rval Timer
Payload Rate The rate of data transfer. DSL Line Rate The rate of the DSL line.
The number of seconds which have elapsed in the curr ent 15-minute inte rval . Maximum value is 900seconds (15 minutes). This counter is reset e very 15 minutes.
When zero, the port i s disabled.
7990-A2-GB20-00 May 2002
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Page 74
6. Monitoring and Troubleshooting
Using the Display LEDs Screen
The status of the front panel LEDs can be viewed locally and remotely on the Display LEDs Status screen.
There are three classes of LEDs:
The
SYSTEM
The
SYNC Port
LEDs display the status of the unit
(Model 7995)/
(Model 7996) LED provides the status of
G.703
the DTE interface The
DSL Loop
LED displays the activity on the DSL interface
To view the Display LEDs status screen, follow this menu selection sequence:
Main Menu→Status→Display LEDs
main/status/leds Model: 799x
DISPLAY LEDs
SYSTEM [DTE Interface] DSL LOOP
-------------------------------------------------------------------------------­ ALARM Off On-Link Up On-Link Up TEST Off
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
The LED status display screen is updated every 5 seconds. For information about the meaning of the LEDs, see
6-18
May 2002 7990-A2-GB20-00
Front Panel LEDs
on page 6-19.
Page 75
Front Panel L ED s
Table 6-5, Front Panel LEDs, describes the meaning and states of the LEDs on the
front panels. The following illustration shows the Hotwire 7995 TDM SHDSL front panel.
Table 6-5. Front Panel LEDs
TM
®
7995 TDM SHDSL
POWER
ALARM
6. Monitoring and Troubleshooting
TEST
DSL
DTE
01-17053
Label Color LED is . . .*
POWER Green On
Off Slow Cycling
ALARM Red On
Off
TEST Yellow On
Off Slow Cycling
DSL Green On
Off Slow Cycling
DTE (7995) G.703 (7996)
Green On
Off Slow Cycling
Fast Cyc ling
Indicating . . .
Normal operation. No power to the unit. Unit is in minimum mode and a download is
required. Device failure, or self-test has failed.
Self-test passed. Loopback test in progress.
No tests in progress. Self-test in progress.
DSL link is up. The DSL link is down. DSL training in progress.
DTE port is operational. No signal on DTE port.
DTE: Yellow Alarm Indication r eceived. G.703: Remote Alarm Indication received.
OOF, LOF, EER, or AIS condition received.
* Slow Cycling: LED turns off and on in equal duration once per second.
Fast Cycling: LED turns off and on in equal duration 5 times per second.
7990-A2-GB20-00 May 2002
6-19
Page 76
6. Monitoring and Troubleshooting
Viewing Id en tity Information
To view device identity information, follow this menu selection sequence:
Main Menu→Status→Identity
main/status/identity Model: 7996
IDENTITY
System Name: Fess lllQJ98-001 System Contact: R. Byrd 800-727-2396 pager 888-555-1212 System Location: Bldg. A412, 2nd Floor, Left cabinet
Model Number: 7996-B1-088 Serial Number: 1234567 Software Revision: 05.00.02 Hardware Revision: 5264-80A DSL Software Revision: R1.7 DSL Hardware Revision: 01.00 DSL Line Code: SHDSL
-------------------------------------------------------------------------------­ ESC for previous menu MainMenu Exit
Use the Right and Left Arrow keys to scroll if more than 40 characters per field have been entered.
The following information displayed on the Identity screen has been entered on the Change Identity screen (see
Startup and Configuration
System Name:
System Location:
System Contact:
):
The general SNMP system name.
The physical location of the SNMP-managed device.
Identification information, such as contact name, phone
Entering Identity Information
in Chapter 3,
Initial
number, or mailing address.
The following information displayed in the Identity screen is stored in the device:
Model Num ber:
The 9-character model number of the device representing
the product family, model , and feature.
Serial Number:
Software Revision:
The 7-digit serial number of the device.
The 6-digit software revsion level of the firmware
installed in the device.
Hardware Revision: System Name:
of the main circuit card assembly in the device.
DSL Software Revision:
transceiver installed in the device.
6-20
May 2002 7990-A2-GB20-00
The 7-digit digit hardware revision level
The 3-digit software revsion level of the DSL
Page 77
6. Monitoring and Troubleshooting
Troubleshooting
DSL Hardware Revision:
The 3-digit hardware revsion level of the DSL
transceiver installed in the device.
DSL Line Code:
Displays SHDSL as the type of line code the device is using.
The unit is designed to provide many years of trouble-free service. However, if a problem occurs, refer to Table 6-6, Tr oubleshooting, for possible solutions.
Table 6-6. Troubleshooting (1 of 2)
Symptom Possible Cause Solutions
ALARM LED is on. One of several alarm
conditions e xists. Health and Status displays the alarm condition.
An LED is no t lit th at should be lit.
LED is burned out.
Refer to T ab le6-1, Health and
Status Messages, for a
recommended action.
Use Table 6-5, Front Panel
LEDs, to determine the
correct beha vior of the LEDs. Run the La mp te s t. If the
LED in question does not flash with the other LEDs, then contact your service representative.
Cannot access the via the ATI.
Device Fail
appears on the System and T est Sta tus screen under Self-Test results.
unit
The terminal is not set up for the correct rate or data format, or the unit is configured so it prevents access.
The unit detects an internal hardware failure.
Check the cable and
connections. Ensure the unit is configured
properly. Verify IP address and communication port usage.
Reset the unit.
Reset the unit.
Contact your service
representative.
7990-A2-GB20-00 May 2002
6-21
Page 78
6. Monitoring and Troubleshooting
Table 6-6. Troubleshooting (2 of 2)
Symptom Possible Cause Solutions
No power, or the LEDs are not lit.
The power cord is not securely plugged into the wall receptacle or into the rear panel connection.
The wall receptacle has no power.
Power supply has failed. Replace power supply.
Not receiving data. The network or data port
cables are not connected (check front panel LEDs for more information).
A test is being executed on the unit (check the TEST LED on the front panel).
Check that the power cord is securely attached at both ends.
Check the wall receptacle
power by plugging in some equipment that is known to be working.
Check the power switch on
the unit’s rear panel. Check the circ uit breaker.
Verify that your site is not on
an energy mana gem ent program.
Check network an d data port
cables. Run loopback test s. Refer to
Testing
Chapter7,
.
Stop the test or wait for the test to end.
Power-On Self-Test fails. Only POWER and ALARM LEDs are on after power-on.
The far-end uni t is offline. Make sure the f ar-end device is
on.
The far-end uni t is running
Stop the far-end test.
atest. An alarm condition exists in
the far-end unit. The unit has detected an
internal hardware failure.
Check the far-end Health and Status messages.
Reset the unit and try again.
Contact your service
representative.
6-22
May 2002 7990-A2-GB20-00
Page 79
Testing
Accessing the Test Menu
From the Test menu, you can run the following tests:
DSL tests to start and stop tests on the DSL interface (Model 7995 only).
DSL & G.703 tests to start and stop tests on the DSL and G.703 interface
(Model 7996 only). Sync data port tests to start and stop tests on the Sync port interface
(Model 7995 only). Device tests to start and stop the lamp test.
7
You can also use the Test menu to abort all tests. To acc ess the Test menu, follow this menu selection sequence:
Main Menu→Test
main/test Model: 799x
TEST
DSL Tests DSL & G.703 Tests SYNC Data Port Tests Device Tests
Abort All Tests
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M
(Model 7995) (Model 7996) (Model 7995)
ainMenu Exit
7990-A2-GB20-00 May 2002
7-1
Page 80
7. Testing
Running DSL Tests
DSL tests require the participation of your network service provider. To access the DSL Tes ts screen, follow this menu selection sequence:
main/test/dsl
Model: 7995
DSL TESTS
Test Command Status Results
-------------------------------------------------------------------------------­Local Loopbacks DSL Line Loopback: Start Inactive 00:00:00
Model 7995:
Main Menu→Test→DSL Te sts
Model 7996:
Main Menu→Test→DSL & G.703 Tests
Remote Loopbacks Send Line Loopback: Down Send Inactive 00:00:00
Network Pattern Tests Send and Monitor 511 Stop Active hh:mm:ss - Errors 99999+
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit R
esetMon
main/test/dsl_G.703 Model: 7996
DSL & G.703 TESTS
Test Command Status Results
-------------------------------------------------------------------------------­Local Loopbacks DSL Loopback: Start Inactive 00:00:00 G.703 Repeater Loopback: Start Inactive 00:00:00 G.703 DTE Loopback: Start Inactive 00:00:00
Remote Loopbacks Send Line Loopback: Down Send Inactive 00:00:00
Network Pattern Tests Send and Monitor 511 Stop Active hh:mm:ss - Errors 99999+
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
esetMon
R
7-2
May 2002 7990-A2-GB20-00
Page 81
7. Testing
DSL Line Loopback
Use the
Command
that a test is Inactiv e,
column to start or stop a test. When the
is displayed; when a test is Active,
Start
Status
Stop
column shows
is displayed.
Position the cursor at the desired Start or Stop command and pres s Enter. The
Results
column displays the test duration.
NOTE:
Send and Monitor 511 is displayed on the screen, but is not available in this release. When Send and Monitor 511 is enabled, R to reset the error counter to zero.
A DSL Line Loopback loops the received signal on the DSL port back to the DSL port without change.
E1
DSL Port
FramerFramerTransceiver
LIU
esetMon will be available
AIS
G.703 Port
02-17127
Procedure
To ru n a DSL Line Loopback:
1. Position the cursor at the Start comma nd next to DSL Line Loopback on the DSL Tests or DSL & G.703 Tests screen.
2. Press Enter. The Start command is changed to Stop.
3. To m anually stop the test, verify that the cursor is positioned at the Stop command and press Enter.
The DSL Line Loopback cannot be started when a Repeater Loopback, DTE Loopback, Remote DCLB, network-initiated Line Loopback, or Telco-initiated test is in progress.
7990-A2-GB20-00 May 2002
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7. Testing
G.703 Repeater Loopback (Model 7996)
A G.703 Repeater Loopback (RLB) loops the signal being sent from the data port back to the data port. AIS is sent to the DSL port.
E1
DSL Port
AIS
FramerFramerTransceiver
LIU
G.703 Port
02-17131
Procedure
To ru n a G.703 Repeate r Loopback:
1. Position the cursor at the Start comma nd next to G.703 Repeater Loopback on the DSL & G.703 Tests screen.
2. Press Enter. The Start command is changed to Stop.
3. To m anually stop the test, verify that the cursor is positioned at the Stop command and press Enter.
The G.703 Repeater Loopback cannot be started when any other loopback test is in progress.
7-4
May 2002 7990-A2-GB20-00
Page 83
G.703 DTE Loopback (Model 7996)
A G.703 DTE Loopback loops the G.703 signal back to itself before the signal is sent to the Framer.
Activating the G.703 DTE Loopback test causes the EOC, which is used for management, to be lost to the remote unit.
7. Testing
E1
DSL
All Ones
Port
FramerFramerTransceiver
LIU
G.703 Port
02-17128
Procedure
To ru n a G.703 DTE Loopback:
1. Position the cursor at the Start command next to G.703 DTE Loopback on the DSL & G.703 Tes ts screen.
2. Press Enter. The Start command is changed to Stop.
3. To m anually stop the test, verify that the cursor is positioned at the Stop command and press Enter.
The G.703 DTE loopback cannot be started when any other loopback test is in progress.
7990-A2-GB20-00 May 2002
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7. Testing
Remote Send Line Loopback
The local unit initiates this test by sending a line loopback Up or Down command to the remote unit for 10 seconds. When the remote unit detects the loopback Up command, it puts itself into line loopback and lights the front panel test LED. The remote unit remains in loopback until it receives a loopback Down command or the remote units test timeout value is exceeded. The Send Line Loopback tests both units. External equipment can be used to verify the link.
Local Remote
E1
LIU
Framer Framer Transceiver
E1
AIS
LIU
FramerFramerTransceiver
G.703 Port
02-17118
Procedure
To run a Remote Send Line Loopback:
1. Position the cursor at the Up or Down selection next to Send Line Loopback on the DSL Tests or DSL & G.703 Tests screen.
2. Press the spacebar to select either Up or Down.
3. Position the cursor at the Send command next to the Up or Down selection.
4. Press Enter. The local unit stops sending the loopback command automatically after
10 seconds. You cannot stop the Send Line Loopback test manually.
The Remote Network Send Line Loopback cannot be star ted w hen any other loopback test is active on the DSL interface.
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SYNC Data Port Tests (Model 7995)
To access the SYNC Data Port T ests screen, follo w this menu selection sequence:
Main Menu→Test→SYNC Data Port Tests
main/test/data Model: 7995
SYNC DATA PORT TESTS
Test Command Status Results
-------------------------------------------------------------------------------­Local Loopbacks Data Terminal Loopback: Start Inactive 00:00:00 Data Channel Loopback: Start Inactive 00:00:00 Repeater Loopback: Start Inactive 00:00:00
Remote Loopbacks Send Remote DCLB: Down Send Inactive 00:00:00
7. Testing
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
Use the
Command
that a test is Inactiv e,
column to start or stop a test. When the
is displayed; when a test is Active,
Start
Status
Stop
column shows
is displayed.
Position the cursor at the desired Start or Stop command and pres s Enter. The
Results
column displays the test duration.
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7. Testing
Data Terminal Loopback
A Data Terminal Loopback (DTLB) loops user data back to the DTE. This loopback is located as closely as possible to the user data port (DTE) interface.
DSL
All Ones
Port
CAP
Framer
Port
Interface
EIA-530
Port
02-15933-02
Procedure
To ru n a Data Terminal Loopback:
1. Position the cursor at the Start comma nd next to Data Terminal Loopback on the SYNC Data Port Tests screen.
2. Press Enter. The Start command is changed to Stop.
3. To m anually stop the test, verify that the cursor is positioned at the Stop command and press Enter.
The Data Terminal Loopback cannot be started when a Repeater Loopback, Line Loopback, DCLB, or Remote DCLB is in progress on the data port.
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Data Channel Loopback
A Data Channel Loopback (DCLB) loops the data from the network interface back to the network. This loopback is located as close as possible to the user data port (DTE) interface.
7. Testing
DSL
Port
CAP
Framer
Port
Interface
All Ones
EIA-530
Port
02-15934-02
Procedure
To ru n a Data Channel Loopback:
1. Position the cursor at the Start command next to Data Channel Loopback on the SYNC Data Port Tests screen.
2. Press Enter. The Start command is changed to Stop.
3. To m anually stop the test, verify that the cursor is positioned at the Stop command and press Enter.
The Data Channel Loopback cannot be started when a Line Loopback or Repeater Loopback is active on the network interface, or a Data Term inal Loopback is active on the data port.
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7. Testing
Repeater Loopback
A Repeater Loopback loops the signal being sent from the data port back to the data port. AIS is sent to the DSL port.
DSL
All Ones
Port
CAP
Framer
Port
Interface
EIA-530
Port
02-15933-02
Procedure
To run an EIA-530 Repeater Loopback:
1. Position the cursor at the Start comma nd next to Repeater Loopback on the SYNC Data Port Tests screen.
2. Press Enter. The Start command is changed to Stop.
3. To m anually stop the test, verify that the cursor is positioned at the Stop command and press Enter.
The Repeater Loopback cannot be started when any other loopback test is in progress.
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Send Remote Data Channel Loopback
The local termination unit can send an Up or Down sequence to request the start or stop of a Data Channel Loopback (DCLB) on a remote unit.
Local Remote
7. Testing
DSL
Port
Interface
Framer
CAP
CAP
Framer
Port
Interface
All Ones
EIA-530
Port
02-15935-02
Procedure
To send a Remo te DCLB:
1. Position the cursor at the Up or Down selection next to Send Remote DCLB on the SYNC Data Port Tests screen.
2. Press the spacebar to select the desired code (Up or Down).
3. Position the cursor at the Start command next to Send Remote DCLB on the SYNC Data Port Tests screen.
4. Press Enter. The Status field is changed to Sending. The Up or Down sequence
transmission stops automatically after 10 seconds. You cannot stop the sequence manually.
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7. Testing
Device Tests
The Device Tests branch is used to access the only endpoint-level test, the Lamp Test . To access the Device Tests screen, follow this menu selection sequence:
Main Menu→Test→Device Tests
main/test/card Model: 799x
DEVICE TESTS
Test Command Status
-------------------------------------------------------------------------------­ Lamp Test: Start Inactive
Lamp Test
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
The Lamp Tes t deter m ine s whether all LEDs are lighting and functioning proper ly.
Procedure
To test the LEDs:
1. Position the cursor at the Start comma nd next to Lamp Test on the Device Tests screen.
2. Press Enter. The Start command is changed to Stop. During the Lamp Test, all LEDs blink
simultaneously every second. When the Lamp Test is stopped, the LEDs are restored to their normal condition.
3. To stop the Lamp Test, position the cursor at the Stop command and press Enter.
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Ending an Active Test
A test initiated by the user can be ended using:
7. Testing
T es t Ti me ou t op tio n
automatically terminate tests, and set the Test Duration (min) option to specify the amount of time that tests can run before the unit terminates the test. The default is 10 minutes. Refer to Ta ble A - 6 , System Optio n s, in Appendix A,
Configuration Options
Command column
position the cursor at Stop next to the active test and press Enter to stop a specific test.
Abort All Tests menu selection
to stop all tests running on all interfaces. when all tests on all interfaces have been terminated. Network-initiated loopbacks cannot be stopped from the Test menu.
An aborted test may continue to run for a few seconds as the Stop command is sent to the remote end and processed.
– Enable the Test Timeout system option so the unit can
.
– Under the Command column on any test screen,
– Select Abort All Tests from the Tes t menu
Command Complete
appears
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7. Testing
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Configuration Options
Overview
The tables in this appendix summarize the configuration options accessed when you select the Configuration option on the Main Menu. The Configuration options are arranged into groups based upon functionality.
Selec t . . . To Access the . . . To Config u re th e . . .
DSL Port DSL Interface Options (Table A-1) DSL port interface on
A
the unit.
DSL Port Threshold Traps
SYNC Port or
G.703
System Options System Options (Table A-6) General system options of
Communication Port
Management and Communication
DSL Port Threshold Trap Options (Table A-3)
Synchronous Data Port Options – Model 7995 (Table A-4)
G.703 Interface Options – Model 7996 (Table A-5)
Communication Port Options (Table A-7)
Telnet Session Options (Table A-8)
Communication Protocol Options
(Table A-9) General SNMP Management
Options (Table A-10) SNMP NMS Security Options
(Table A-11) SNMP Traps Options (Table A-12)
Threshold traps for the DSL port on the uni t.
Synchronous DTE interface (Model 7995)
G.703 interf ace (Model 7996)
the unit. Unit’s COM port options.
Management support of the unit through SNMP and Telnet.
NOTE:
All changes to configuration options must be saved. Refer to
Configuration Options
7990-A2-GB20-00 May 2002
in Chapter 3,
Saving
Initial Startup and Configuration
.
A-1
Page 94
A. Configuration Options
DSL Interface O ptions
For DSL Port Interface Options, refer to Table A-1, DSL Interface Options. To access the DSL Interface Options screen, follow this menu selection sequence:
Main Menu→Configuration→Current Configuration→DSL Port
main/config/dsl_interface Model: 799x
DSL INTERFACE OPTIONS
PSD Mask: Symmetrical Estimated Line Length: Long Startup Margin: 4dB Max DSL Rate: 2056 Kbps Min DSL Rate: 2056 EIA-530 Payload Rate: 2048 Remotely Initiated Loopback: Enable Peer IP Address: 135.090.025.001 Clear
Kbps Kbps
Circuit Identifier: Clear
-------------------------------------------------------------------------------­Ctrl-a to access these functions, ESC for previous menu M S
ave
ainMenu Exit
Table A-1. DSL Interface Options (1 of 3)
PSD Mask
Possible Settings: Symmetrical, Asymmetrical Default Setti ng: Symmetrical
Determines the type of Power Spect r al Densi ty ( PSD) mask used a s spe cifi ed in G.9 92.1, Annex B. In Asymmetric mode, the transmit power of the CO device is set to
16.8 ±0.5 dBm and the transm it power of the CPE is set to 16.5 ±0.5 dBm when in data
mode. In Symmetric mode, the tr ansmit power of the CO and CPE de vices are set to
13.5 dBm when in data mode. So, for longer reach t he transmit po wer of the CO and CPE
units are increased to help with cros stalk issues. Due to this increase i n power , t he power levels between the CO and CPE units are asymmetric.
PSD Mask only appears when DSL Mode is set to STU-C (see Table A-6, System
Options).
Asymmetrical – The asymmetric PSD mask is used. Select Asymmetrical when the remote unit transmit power level is higher than the CO transmit power level.
Symmetrical – The symmetric PSD mask is used. Select Symmetrical when the remote device transmit power level is set to the same value as the CO transmit power level.
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A. Configuration Opt ions
Table A-1. DSL Interface Options (2 of 3)
Estimated Line Length
This value is usu all y specified by the carri er. Possible Settings: Short, Medium, Long
Default Setti ng: Short The estimated line lengt h is the estimated distance from the local exchange to determine
the speeds that can be supported.
Estimated Line Length only a ppear s when DSL Mode i s set t o STU-C and Spect rum
Management is enabled (see Table A-6, System O pti ons).
Short – Can support speeds up to 2056 Kbps (in 64 Kbps increments). Medium – Can support speeds up to 1480Kbps (in 64Kbps increments). Long – Can support speeds up to 840Kbps (in 64Kbps increments).
Start Up Margin
Possible Settings: 0dB – 15dB Default Setti ng: 4dB
Specifies the Signal to Noise Ratio (SNR) margin a port must exceed to successfully train up with the remote unit.
0dB – 15dB – The Start Up Margin, in 1 dB increments. Max DSL Rate
Possible settings depend on whether Spectrum Management is enab led, and which PSD mask is being used.
Determines the maximum speed for the DSL line when in Adaptive Rate mode (Max DSL Rate does not equal Min DSL Rate). See Table A-2, EIA-530 Payload Rates, for information about maximum payload rates for different DSL line rates.
Max DSL Rate only appears when DSL Mode is set to STU-C and Spectrum
Management is enabled (see Table A-6, System O pti ons).
Min DSL Rate
Possible settings depend on whether Spectrum Management is enab led, and which PSD mask is being used.
Determines the minimum speed of the DSL line when i n Adaptive Rate mode (Max DSL Rate does not equal Min DSL Rate). See Table A-2, EIA-530 Payload Rates, for information about maximum payload rates for different DSL line rates.
Min DSL Rate only appears when DSL Mode is set to STU-C and Spectrum
Management is enabled (see Table A-6, System O pti ons).
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A. Configuration Options
Table A-1. DSL Interface Options (3 of 3)
EIA-530 Payload Rate (for Model 7996 only)
Possible Settings: 64, 128 Kbps Default Setti ng: [Highest multiple of 64 Kbps supported by the DSL Line Rate]
When the remote STU-R has an EIA-530-A interface, the Payload Rate set on the STU-C determines the port speed of the sync hronous port of the STU-R. Only 64 and 128 Kbps are selectab le, otherwi se thi s fie ld is r ead-onl y. See T ab le A-2, EIA-530 P a yl oad Rates, f or information about maximum payload rates for different DSL line rates.
Remot e ly In i tia ted Loopba ck
Possible Settings: Enable, Disable Default Setti ng: Enable
Specifies whether the unit will respond to a loopbac k com m and from the line card. Enable The unit will respond to a lo opback command issued from the Model 8799 line
card. Disable The unit will not resp ond to a loopback command issued from the Model 8799
line card.
Peer IP Addres s
Possible Settings: 001.000.000.000 – 223.255.255.255, Clear Default Setti ng: 000.000.000.000
Specifies the peer IP addr ess for the remote management link on the DSL loop .
Peer IP Address only appears when DSL Mode is set to STU-C (see Table A-6,
System Options) and the system is IP Comple x.
Address Field(001.000.000.000 – 223.255.255.255) Enter an address for the peer unit. The r ange for the first byt e is 001 to 223, with the exception of127. The range for the remaining three b ytes is 000 to 255.
Clear – Clears the IP address fiel d and sets to all zeros. Circui t Id e n tifier
Possible Settings: Default Setti ng: [blank]
Uniquely identifies the circuit numbe r of the transmission v endor’s DSL line for troubleshooting purposes.
ASC II text field
except the ^ (caret) are allowed.
Clear – Clea rs the fi el d.
ASCII text field
– Enter a maximum of 128 charact ers. All printable ASCII characters
, Clear
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A. Configuration Opt ions
Table A-2. EIA-530 Payload Rates
DSL Line Rate(s) (Kbps) Maximum Payload Rate(s) N*
2056, 1992 1984 31 1928 1920 30 1864 1856 29 1800 1792 28 1736 1728 27 1672 1664 26 1608 1600 25 1544 1536 24 1480 1472 23 1416 1408 22 1352 1344 21 1288 1280 20 1224 1216 19 1160 1152 18 1096 1088 17 1032 1024 16 968 960 15 904 896 14 840 832 13 776 768 12 712 704 11 648 640 10 584 576 9 520 512 8 456 448 7 392 384 6 328 320 5 264 256 4 200 192, 128, 64 1, 2, 3 * Each DSL line rate will support Nx64 rates that are less than the maximum rate.
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A-5
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A. Configuration Options
DSL Port Threshold Trap Options
For DSL Port Threshold Trap Options, refer to Table A-3, DSL Port Threshold Trap
Options. To access the DSL Threshold Trap Options screen, follow this menu
selection sequence:
Main Menu→Configuration→Current Configuration→DSL Port Threshold Traps
NOTE:
DSL Port Threshold Traps only appears when DSL Mode is set to STU-C (see
Table A-6, System Options).
main/config/dsl_trap Model: 799x
DSL THRESHOLD TRAP OPTIONS
ES Trap Threshold: 120 Attenuation Trap Theshold: 15 SES Trap Threshold: 15 UAS Trap Threshold: 15 LOSW Trap Threshold: 0 CRC Trap Threshold: 0
Margin Trap Threshold: 4
-------------------------------------------------------------------------------­ Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
A-6
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A. Configuration Opt ions
Table A-3. DSL Port Threshold Trap Options
ES Trap Threshold
Possible Settings: 1–900, or 0 to Disable Default Setti ng: 120
Specifies the threshold for Error Secon ds events in a 15-min ute interval after which a trap will be sent.
SES Trap Threshold
Possible Settings: 1–900, or 0 to Disable Default Setti ng: 15
Specifies the threshold f or Severely Error Seconds events in a 1 5-minute interval after which a trap will be sent.
UAS Trap Threshold
Possible Settings: 1–900, or 0 to Disable Default Setti ng: 0
Specifies the threshold for Unavailable Seconds events in a 15-minute interval after which a trap will be sent.
LOSW Tra p Threshold
Possible Settings: 1–900, or 0 to Disable Default Setti ng: 0
Specifies the threshold for Loss of Sync Word Seconds e vents in a 15-minut e interval after which a trap will be sent.
CRC Tr ap Threshold
Possible Settings: 1–900, or 0 to Disable Default Setti ng: 0
Specifies the thresh old for CRC even ts in a 15-minute interval after which a trap will be sent.
Attenuation Trap Threshold
Possible Settings: 1–127 dB, or 0 to Disable Default Setti ng: 4
Specifies the threshold for loop attenuation in a 15-minute interval after which a trap will be sent.
Margin Trap Threshold
Possible Settings: 1–15 dB, or 0 to Disable Default Setti ng: 4
Specifies the threshold for the Signal-to-Noise ratio margin in a 15-minute interval after which a trap will be sent.
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A. Configuration Options
Synchronous Data Port Options for Model 7995
For Synchronous Data Port Options, refer to Table A-4, Synchronous Data Port
Options – Model 7995. To access the Synchronous Data Port Options screen,
follow this menu selection sequence:
Main Menu→Configuration→Current Configuration→SYNC Ports
main/config/sync_data Model: 7995
SYNCHRONOUS DATA PORT OPTIONS
Port Type: E530A Payload Rate: 1040 Kbps Transmit Clock Source: Internal Invert Transmit Clock Disable Send All Ones on Data Port Not Ready: Both Action on Network LOS Alarm: Halt Network Initiated Data Channel Loopback: Disable Port (DTE) Initiated Loopbacks: Disable Elastic Store: Enable
-------------------------------------------------------------------------------­ Ctrl-a to access these functions, ESC for previous menu MainMenu Exit
Table A-4. Synchronous Data Port Options – Model 7995 (1 of 4)
Port Type
Possible Settings: E530A, V.35, RS449, X.21 Default Setti ng: E530A
Determines the port type for the data port. E530A The port is configured as an EIA-530-A compatible DCE. An EIA-530-A
compatible DTE can be connected directly to the DB25 Port connector on the rear panel of the unit.
V.35 The port is configured as a V.35 compatible DCE. A V.35 compatible DTE can be connected using an MS34-to-DB25 adapter cable to connect to the DB25 Port connector on the rear panel of the unit.
RS449 The port is configured as an RS-449 compatible DCE. An RS-449 compatible DTE can be connected using a DB37-to-DB25 adapter cable to connect to the DB25 Port connector on the rear panel of the unit.
X.21 The port is configured as an X.21 compatible DCE. An X.21 comp ati ble DTE can be connected usi ng a DB15-to- DB25 ad apter cabl e t o connect to t he DB25 P ort conne ctor on the rear panel of the unit.
A-8
May 2002 7990-A2-GB20-00
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