Page 1
Hotwire® ReachDSL™ Modem, Model 6390
with Inline Phone Filt er
Installation and Operation Supplement
Document Number 6390-A2-GK40-00
September 2002
Contents
Hotwire 6390 ReachDSL Modem Overview ...................................................... 2
Hotwire ReachDSL System ......................................................................... 3
Power-On ........................................................................................................... 4
Status LEDs ................................................................................................ 4
Troubleshooting ................................................................................................. 5
Increasing the Number of End-User Systems ................................................... 6
Optional ReachDSL Modem Wall Placement .................................................... 8
ReachDSL Modem Hardware Template ...................................................... 9
Hotwire 6390 ReachDSL Modem Commands ................................................... 10
Downloading Hotwire 6390 ReachDSL Modem Software ................................. 11
Building a Management PVC to the Model 8355 Line Card in an 8820
GranDSLAM Network .................................................................................. 12
Building a Management PVC through the 4200 GranDSLAM System ........ 14
Downloading Software to the ReachDSL Modem ....................................... 15
Technical Specifications for Hotwire 6390 ReachDSL Modem .......................... 16
6390-A2-GK40-00 September 2002
1
Page 2
Hotwire 6390 ReachDSL Modem Overview
The Hotwire® 6390 ReachDSL™ Modem is a component in the Hotwire
ReachDSL System and interoperates with the Hotwire 8355 ReachDSL Card in
the Hotwire 8820 GranDSLAM
The GranDSLAM system provides high-speed Internet or corporate LAN access
over traditional twisted-pair copper telephone wiring.
The ReachDSL technology:
Operates over existing copper wire with existing telephone jacks.
Uses an inline phone filter on the modem’s PHONE jac k.
Includes a second line pass-through from the ReachDSL modem’s LINE jack
to PHONE jack to accommodate an attached 2-line telephone.
Provides adaptive data rates to dynamically adapt and allocate bandwidth to
optimize applications.
™
system and in the 4200 GranDSLAM system.
Refer to the
Installation Instructions,
Hotwire ReachDSL Modem, Model 6390 with Inline Phone Filter,
Document Number 6390-A2-GN10, for instructions on
how to install the Hotwire 6390 ReachDSL Modem.
2
September 2002 6390-A2-GK40-00
Page 3
Hotwire ReachDSL System
Copper pairs run from the central office (CO) to the customer premises (CP) to
create the local loop. The local loop terminates on the customer premises at the
demarcation point.
Central
Office
(CO)
Network
Service
Provider
(NSP)
Local Loop
Demarcation
Point
DSL/POTS
Standard
Ethernet
Customer Premises (CP)
Filter
ReachDSL
Modem
Standard
Ethernet
or
Cable
Hub
Cable
End-user
Systems
DSL – Digital Subscriber Lines
POTS – Plain Old Telephone Service
02-17237
NOTES:
In this document:
— A telephone is used to represent any equipment that plugs into a phone
jack and uses the POTS line, such as a phone, modem, or fax machine.
— End-user system is used to represent any PC with an Ethernet connection
and ReachDSL-based service.
— RJ11 wall jack is used to represent either an RJ11 or an RJ14 wall jack.
The RJ14 wall jack is used for a phone with two lines.
— Service provider is used to represent any Internet Service Provider (ISP)
or remote LAN access provider.
6390-A2-GK40-00 September 2002
3
Page 4
Power-On
Status LEDs
When power is applied, the ReachDSL modem performs self-diagnostics and the
PWR LED is on. The self-diagnostics includes a power-on self-test and all of the
LEDs turn on for one second.
Power – green
Alarm – red
Test – yellow
DSL Line – green
Transmit/Receive – green
Ethernet Link – green
TST
ALMPWR
LINE ETHERNET
TX/RX
ReachDSL
01-17003
All of the LEDs turn on and off during the power-on self-test. After a successful
self-test, the LEDs should appear as indicated in
in the Condition column
BOLD
below.
LED Condition Status
PWR
ALM
TST
LINE
TX/RX
ETHERNET
Refer to
ON
OFF
ON
OFF
ON
ON
OFF
ON
OFF
ON
OFF
Troubleshooting
ReachDSL modem has power.
No active alarms.
An alarm condition exists.
No active tests.
The TST LED is on durin g the power-on self-test and during a
test initiate d by the service provider.
The DSL link is active and ready to transmit and receive data.
The DSL link has not been established.
Data transmissi on is in progress on the DSL line.
The modem is not transmit ti ng or receiving data.
The Ethernet connection to the Ethernet hub or PC is active.
No Ethernet 10BaseT device is detected.
on page 5 for LED indications requiring action.
4
September 2002 6390-A2-GK40-00
Page 5
Troubleshooting
LED Symptom Action
All LEDs are on. If LEDs remai n on aft er t en minutes, the modem is not f unctional.
Contact the service provi der.
ALM LED remains
on.
Ethernet LED is off. Verify t hat t he Ethernet cab le i s secur ely i nstal led at both ends , and
LINE LED is off. Verify that the DSL LINE cable is securely installed on both ends . If
LINE LED is on and
there is no data
transmission.
LINE and Ethernet
LEDs are on and
there is no data
transmission.
PWR LED is off. Check that th e power cord is securel y ins talled on both ends.
The power-on self -t est may have failed. Unplug the unit and
reapply power. If the alarm LED is still on, contact the service
provider.
at least one PC is connected and powered on.
Verify that the correct straight-through or crossover cable is
installed. Refer to
the problem conti nues, contact the service provider.
Verify that the line has dial tone. If there is no dial tone, contact the
service provider.
The DSL link has been established but there is no data
transmissio n. Verify the Ethernet connection. I f the problem
persists, contact the service provider.
The DSL and Ethernet links have been establish ed but there is no
data transmissi on. If the problem con tinues, contact the service
provider.
If no LEDs are on, the power suppl y m ay be defective. Test the
outlet to verify power. If the problem persists, contact the service
provider.
If other LEDs are on, the PWR LED may be bu rned out. Unplug th e
unit and reapply power; watch all LEDs during the power-on
self-t es t to ver i fy if the PW R LED is func tioning.
Cables & Connector s
on page 6.
TST LED is on. A test initiated by the service provider may be active. Wait five
To improve data transmission throughput and minimize background noise during a
telephone conversation, make sure that:
The Hotwire 6390 ReachDSL Modem is always powered on, ev en when not in
use, and
A Hotwire phone filter is installed on every telephone on the same line as the
Hotwire 6390 ReachDSL Modem (refer to the
Model 6390 with Inline Phone Filter, Installation Instructions,
Number 6390-A2-GN10).
6390-A2-GK40-00 September 2002
minutes. If the TST LED does not go off, contact the service
provider.
Hotwire ReachDSL Modem,
Document
5
Page 6
Increasin g th e N u mb er of End-Us er Systems
98-15304a
6-Pin
RJ11 Plugs
Pin #1
Pin #6
A single end-user system is attached to the Hotwire 6390 ReachDSL Modem by
using an Ethernet straight-through cable. To increase the number of end-user
systems, connect all the PCs to an Ethernet hub and connect the modem to the
hub’s uplink port using a standard straight-through cable for both connections.
The Hotwire ReachDSL port card supports 32 hosts/subnets per DSL port and the
Hotwire ReachDSL Modem supports up to 256 MAC entries.
Cables & Connectors
Standard twisted-pair CAT3 or better cables are recommended.
The LINE and PHONE interface connectors
use 6-pin, non-keyed modular plugs. RJ11 or
RJ14 6-pin connectors can be used.
Line & Phon e C onnectors
Pin # Function
1 Not used
2 Ring 2 (optional)
3 DSL Ring 1
4DSL Tip 1
5 Tip 2 (optional)
6 Not used
The LINE and PHONE jack pinouts are either filtered or unfiltered for POTS.
PHONE Jack Pinouts LINE Jack Pinouts
Pin # 3, 4 Filtered for POTS Pin # 3, 4 DSL and POTS
Pin # 2, 5 2nd POTS unfiltered Pin # 2, 5 2nd line pass-th rough
6
September 2002 6390-A2-GK40-00
Page 7
The Ethernet interface connector uses an 8-pin, non-keyed modular plug. To
connect the DSL modem to an uplink port on an Ether net hub or PC with an
Ethernet NIC card, use the straight-through connection.
8-Pi n S t raight -through C onnecti on
Pin # Function
1 10BaseT RXD+
2 10BaseT RXD–
3 10BaseT TXD+
4 & 5 Not used
6 10BaseT TXD–
7 & 8 Not used
Ethernet
Pin #8
Cable
8-Pin
Plug
Pin #1
98-16055a
6390-A2-GK40-00 September 2002
7
Page 8
Optional Reac hDSL Modem Wall Placement
The Hotwire 6390 ReachDSL Modem is designed for tabletop placement. The
modem can also be mounted on a wall. To mount the modem, you will need:
Two slotted-head #6 self-threading screws with plastic anchors
❑
Drill and 3/16" drill bit for the plastic anchors
❑
Screwdriver
❑
A template with the dimensions for the two screws is provided. See
Modem Hardware Template
on page 9.
ReachDSL
Procedure
To mount the Hotwire 6390 ReachDSL Modem:
1. Use a drill to install the plastic anchors.
2. Use a screwdriver to install the scre ws . Do not inst all t he screws flush with the
wall. Leave enough clearance to hang the modem housing from the screws.
Wall
Fasteners
Hotwire
ReachDSL
Modem
8
September 2002 6390-A2-GK40-00
01-17004
Page 9
ReachDSL Modem Hardware Template
Top
or
5.10"
12.95 cm
Bottom
02-17014-01
6390-A2-GK40-00 September 2002
9
Page 10
Hotwire 6390 ReachDSL Modem Commands
The Hotwire 6390 ReachDSL Modem provides the commands listed in Table 1,
Hotwire ReachDSL 6390 Modem Commands. Use a PC connected to the
Ethernet jack on the rear panel of the modem or Telnet into the modem to enter
these commands.
Table 1. Hotwire ReachDS L 6390 Modem Comman ds (1 of 2)
Command Syntax Argument Function Description
help {all<command>}
No argument
all
Displays hel p information.
Displays a list of all valid comm ands
Displays a list of all valid comm ands and
their syntax
command
Disp lays synt a x fo r co m mand
info None Displays device informati on.
Model Number
Serial Number
Firmware Revision
Hardware Revi si on
DSP Revision
logoff None Terminates the Telnet session.
mgmtpvc {dhcp<IP address>
<gateway>}
No argument
dhcp or ip address
– dhcp
Example: mgmtpvc dhcp
– IP address gateway
Example: mgmtpvc
Configures or displ ays the management PVC.
Current configuration
Configures the managemen t PVC:
– The management PVC acquires it s
address using DHCP
– The management PVC is configured for
the specified IP address and gateway
135.26.95.1 135.26.95.6
password [<login>] <password>
ping
reset None Resets the unit.
10
September 2002 6390-A2-GK40-00
login
Example: password user user
password
Example: password secret
<IP address>
Example: ping 135.26.12.254
Configures the modem’s password(s).
Onl y available to “admin” users. Can either
be “admin” (default) or “user”
password
Only available to “admin” users. Initiates a ping
to the specified IP address and displays
results.
An IP address must be specif ied
Page 11
Table 1. Hotwire ReachDS L 6390 Modem Comman ds (2 of 2)
Command Syntax Argument Function Description
upgrade <IP address> [me]
<remote file name>
IP address
m or e
– m
– e
Remote file name
Initiates a firmware upgrade and resets the
modem.
The decimal IP address of the TFTP serv er
The interface over which to perform TFTP
– Management PVC interface
– Ethernet interface
Name of the new firmware file on the TFTP
server
Downloading Hotw ire 63 90 R e ac hD SL M ode m Software
The Hotwire 6390 ReachDSL Modem is capable of receiving a download of its
software while continuing to pass data. The Hotwire 6390 ReachDSL Modem acts
as a Trivial File Transfer Protocol (TFTP) server while receiving a download
through its DSL interface.
To perform a software download, you must use a PC containing a TFTP client
running on Windows 2000, Windows NT, or a UNIX platform. The download
process differs, depending on whether the modem is in an 8820 GranDSLAM
network with a Model 8355 Line Card or a 4200 GranDSLAM network.
See the following for procedures:
Building a Management PVC to the Model 8355 Line Card in an 8820
GranDSLAM Network
on page 12
Building a Management PVC through the 4200 GranDSLAM System
page 14
Downloading Software to the ReachDSL Modem
on page 15
on
6390-A2-GK40-00 September 2002
11
Page 12
Building a Management PVC to the Model 8355 Line Card in an
8820 GranDSLAM Network
Before attempting to download software to the Hotwire 6390 ReachDSL modem,
you must first build a management Permanent Virtual Circuit (PVC) through the
DSLAM (including the SCM card). T o do this , you must create VPI 0, VCI 33 on the
Model 8355 line card port connected to the 6390 modem to be downloaded (see
Figure 1, Network View of Hotwire 6390 ReachDSL Modem Software Download in
an 8820 GranDSLAM System, and the procedure on next page).
In DHCP mode (default mode), the 6390 modem discovers the IP address via the
DHCP server. However, you can also choose to configure a static IP address
(Static mode) using the
mgmtpvc
6390 Modem Commands) via a PC attached to the 6390 modem’s Ethernet port.
The PC must have an IP address of 135.26.6.xxx with a Class C subnet mask.
command (see Table 1, Hotw i re ReachDSL
For more information on the Model 8355 line card, see the
Cards, Models 8335, 8355, 8365, and 8385, User’s Guide
8335-A2-GB20.
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Hotwire ATM Line
, Document Number
VPI=0
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AT M
IP Address
Gateway
Management
Network
Router
Ethernet
2000
Unix
02-17319
Figure 1. Network View of Hotwire 6390 ReachDSL Modem Software Download in
12
September 2002 6390-A2-GK40-00
an 8820 GranDSLAM System
Page 13
Procedure
To create a PVC from the Mod el 8355 line card port to the Hotwire 6390
ReachDSL modem:
1. Select the ATM Cross Connect screen from Mode l 8355 line card. Follow this
menu selection sequence:
Configuration→ATM Switch →ATM Cross Connect
(
A-E-B
)
2. Create a management PVC in the cross connect table of the Model 8355 line
card as shown below:
3. Select the Cross Connect Sorted by Slot screen from SCM card. Follow this
menu selection sequence:
Configuration→ATM Switch →Cross Connect
→
Sorted by Slot
(
A-E-B-B
4. Define the custom cross connect table on the SCM card using the last three
digits of the Connection Serial Number (CSN) from the Model 8355 line card
Cross Connect screen. In this example, use the 002 portion of the 13C01:002
CSN.
)
5. Define a management PVC path across the ATM network to reach the
Model 8355 line card 0/33 management PVC using 1483 routed
encapsulation.
6390-A2-GK40-00 September 2002
13
Page 14
Building a Management PVC through the 4200 GranDSLAM System
Before attempting to download software to the Hotwire 6390 ReachDSL modem,
you must first build a management Permanent Virtual Circuit (PVC) through the
GranDSLAM 4200. To do th is, you must create VPI 0, VCI 33 on the port
connected to the 6390 modem to be downloaded and a VPI, VCI (for example,
1, 33) on the uplink side (see Figure 2, Network View of Hotwire 6390 ReachDSL
Modem Software Download in a 4200 GranDSLAM System, and the procedure on
next page).
In DHCP mode (default mode), the 6390 modem discovers the IP address via the
DHCP server. However, you can also choose to configure a static IP address
(Static mode) using the
mgmtpvc
6390 Modem Commands) via a PC attached to the 6390 modem’s Ethernet port.
The PC must have an IP address of 135.26.6.xxx with a Class C subnet mask.
For more information on the GranDSLAM 4200 and CLI commands, see the
GranDSLAM 4200 ATM Stackable DSLAM User’s Gui d e
4200-A2-GB20.
command (see Table 1, Hotw i re ReachDSL
, Document Number
AT M
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2000
Unix
02-17320
Figure 2. Network View of Hotwire 6390 ReachDSL Modem Software Download in
a 4200 GranDSLAM System
14
September 2002 6390-A2-GK40-00
Page 15
Procedure
To create a PVC from the GranDSLAM 4200 port to the Hotwire 6390 ReachDSL
modem:
1. Log into the GranDSLAM 4200 unit using the
For example, type:
ACT-USER:TAMPA:SUPERUSER:100::********
2. Create a VCL to the upstream network (on the NT) with VPI=1 and VCI=33
using the
For example, type:
ENT-VCL:TAMPA:NTVCL-1-33:100::1,1;
3. Create a VCL to the Hotwire 6390 ReachDSL Modem attached to Port 1 (on
the LT) with VPI=0 and VCI=33 using the
For example, type:
ENT-VCL:TAMPA:LTVCL-1-1-1-1-0-33:100::1,1;
4. Create a cross connection between the upstream ATM network (NT) and
Port 1 (LT) using the
For example, type:
ENT-CRS-VC:TAMPA:NTVCL-1-33,LTVCL-1-1-1-1-0-33:100::::IS;
5. Define a management PVC path across the ATM network to reach the
GranDSLAM 4200 1/33 uplink management PVC using 1483 routed
encapsulation.
ENT-VCL
command.
ENT-CRS-VC
command.
ACT-USER
ENT-VCL
command.
command.
6. Ping the Hotwire 6390 ReachDSL Modem Mana gem ent IP address assigned
by the DHCP server (DHCP mode) or manually (Static mode) using the
command (see Table 1, Hotwire ReachDSL 6390 Modem Commands).
Downloading Software to the ReachDSL Modem
Procedure
To download new software to the Hotwire 6390 ReachDSL Modem flash memory:
1. Telnet to the 6390 modem.
2. Use the
Hotwire ReachDSL 6390 Modem Commands). The modem is automatically
reset after a successful download.
upgrade
command to begin the software download (see Table 1,
ping
6390-A2-GK40-00 September 2002
15
Page 16
Technical Specifications for Hotwire 6390 ReachDSL Modem
Item Specification*
Height x Width x Depth 3.71 cm x 14.54 cm x 11.00 cm (1.46" x 5.72" x 4.33")
Weight 0.20 kg (0.45 lb.)
Power
Class 2 Transformer normal
service input volta ge range
Approvals
FCC Part 15
CISPR 22
Other Certifications
Physical Environment
Operating temper ature
Storage temperature
Relative humidity
Shock and vibration
Input: 100 VAC (+
120 V AC (+
230 V AC (+
Output: 5 VDC nominal, minimum 0.6A (SELV)
Class B digital device
Class B
Refer to equipment’s label for approvals on product
0°C to 40°C (32°F to 104°F)
–30°C to 70°C (–22°F to 158°F)
5% to 95% (noncondensing)
Withstands normal shipping and handling
10%), 50 Hz;
10%), 60 Hz; or
10%), 50/60 Hz
Heat Dissipation 2.35 watts at 5.0 VDC (nominal input voltage)
Interface Connectors
Line In te r face
Ethernet Type II Frame
*
Technical Specifications subject to change without not ification.
RJ11 or RJ14 6-pin
10BaseT 8-pin
16
September 2002 6390-A2-GK40-00
Page 17
Warranty, Sales, Service, and Training Information
Contact your local sales representative, service representative, or distributor
directly for any help needed. For additional inf ormation concerning warranty, sales,
service, repair, installation, documentation, training, distributor locations, or
Paradyne worldwide office locations, use one of the following methods:
Internet:
(Be sure to register your warranty at
Telephone:
to speak with a company representative.
— Within the U.S.A., call 1-800-870-2221
— Outside the U.S.A., call 1-727-530-2340
Document Feedback
We welcome your comments and suggestions about this document. Please mail
them to Technical Publications, Paradyne Corporation, 8545 126th Ave. N., Largo,
FL 33773, or send e-mail to
title of this document in your correspondence. Please include your name and
phone number if you are willing to provide additional information.
Trademarks
Hotwire is a registered trademark of Paradyne Corporation. GranDSLAM and
ReachDSL are trademarks of Paradyne Corporation. All other products and
services mentioned herein are the trademar ks, serv ice mar ks, registered
trademarks, or registered service marks of their respective owners.
Visit the Paradyne World Wide Web site at
www.paradyne.com/warranty
Call our automated system to receive current information by f ax or
userdoc@paradyne.com
www.paradyne.com
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. Include the number and
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Copyright © 2002 Paradyne Co rporation. Printed in U. S.A.
6390-A2-GK40-00 September 2002
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*6390-A2-GK40-00*
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