Copyright 1997 Paradyne Corporation.
All rights reserved.
Printed in U.S.A.
Notice
This publication is protected by federal copyright law. No part of this publication may be copied or distributed,
transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form
or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the
express written permission of Paradyne Corporation, 8545 126th Avenue North, P.O. Box 2826, Largo,
Florida 33779-2826.
Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation
reserves the right to revise this publication and to make changes from time to time in the contents hereof without
obligation of Paradyne Corporation to notify any person of such revision or changes.
Changes and enhancements to the product and to the information herein will be documented and issued as a new
release to this manual.
Warranty, Sales, and Service Information
Contact your sales or service representative directly for any help needed. For additional information concerning
warranty, sales, service, repair, installation, documentation, or training, use one of the following methods:
Via the Internet: Visit the Paradyne World Wide W eb site at http://www.paradyne.com
Via Telephone: Call our automated call system to receive current information via fax or to speak with a
company representative.
— Within the U.S.A., call 1-800-870-2221
— International, call 727-530-2340
T rademarks
All products and services mentioned herein are the trademarks, service marks, registered trademarks or registered
service marks of their respective owners.
Printed on recycled paper
A
April 1997
5100-A2-GB21-10
Page 3
Important Regulatory Information
Important Safety Instructions
1. Read and follow all warning notices and instructions marked on the product or included in the manual.
2. This product is intended to be used in a UL-Listed/CSA-Certified computer with a 3-wire grounding type plug (a
plug which has a grounding pin). This is a safety feature. Equipment grounding is vital to ensure safe operation.
Do not defeat the purpose of the grounding type plug by modifying the plug or using an adapter.
3. When installed in the final configuration, the product must comply with the applicable Safety Standards and
regulatory requirements of the country in which it is installed. If necessary , consult with the appropriate regulatory
agencies and inspection authorities to ensure compliance.
4. In addition, if the equipment is to be used with telecommunications circuits, take the following precautions:
— Never install telephone wiring during a lightning storm.
— Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
— Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface.
— Use caution when installing or modifying telephone lines.
— Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning.
— Do not use the telephone to report a gas leak in the vicinity of the leak.
!
WARNING:
To Users of Digital Apparatus in Canada:
This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment
regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du règlement sur le matérial
brouilleur du Canada.
5100-A2-GB21-10April 1997
B
Page 4
Important Regulatory Information
Declaration of Conformity
This Declaration of Conformity is made by Paradyne Corporation pursuant to Parts 2 and 15 of the Federal
Communications Commission’s Rules. This compliance information statement pertains to the following products:
Trade Name:HOTWIRE
Model Numbers: 5171-B2-020
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
The name, address, and telephone number of the responsible party is given below:
This guide describes how to install and set up the 5171 Remote PC Network
Interface Card (NIC) of the HotWire 5100 Digital Subscriber Line (DSL) Access
System. It is written for users of the HotWire DSL Access System.
Guide Summary
SectionDescription
Chapter 1
Chapter 2
Chapter 3
Appendix A
Appendix B
Appendix C
Appendix D
GlossaryDefines acronyms and terms used in this document.
IndexLists key terms, acronyms, concepts, and sections in
About HotWire 5100 DSL Access System.
high-level overview of the operation of the HotWire 5100 DSL
Access System and lists its hardware and software
requirements for installing the 5171 PC NIC in the PC.
Installation and Setup.
5171 PC NIC.
Using the HotWire 5171 Diagnostics Utility.
use the 5171 Diagnostics Utility.
LEDs.
Provides the LED descriptions.
Pin Assignments.
Technical Specifications.
5171 PC NIC.
I/O Base Address Switch Settings.
settings for possible I/O base addresses.
alphabetical order and provides page references.
Describes how to install and set up the
Provides the pinouts for the 5171 PC NIC.
Provides the specifications for the
Provides a table for switch
Provides a
Describes how to
5100-A2-GB21-10
April 1997
iii
Page 8
About This Guide
Product-Related Documents
Document NumberDocument Title
5100-A2-GB20
HotWire 5100 DSL Access System Central Office
Access Concentrator User’s Guide
iv
April 1997
5100-A2-GB21-10
Page 9
About HotWire 5100 DSL Access
System
What is the HotWire 5100 DSL Access System?
The HotWire 5100 DSL Access System provides high-speed Internet or corporate
LAN access over traditional twisted-pair telephone wiring. Using the
HotWire 5171 Remote PC NIC, you can connect to a Central Office (CO) to
access Internet service providers or corporate networks.
Splitter*
To Internet
Service
Providers
Phone
PC with
Internal
HotWire
5171
PC NIC
Splitter*
1
PC with
Internal
HotWire
5171
PC NIC
Central
Office
Router
Domain
Name Server
*A splitter is an interface device installed by a CO technician
outside your premises.
Phone
497-14979-01
5100-A2-GB21-10
April 1997
1-1
Page 10
About HotWire 5100 DSL Access System
Features
HotWire 5100 DSL Access System has the following features:
Supports Carrierless Amplitude and Phase Rate Adaptive Digital Subscriber
Line (CAP RADSL)
High-speed data rates that vary depending on the RADSL
Security features in the HotWire CO hardware that prevent remote users from
accessing another user’s PC files or LAN traffic
Prevents against degradation of telephone service while in use
About the HotWire 5171 PC NIC
The 5171 PC NIC is an ISA 16-bit, add-on card with a 6-pin telephone modular
jack connector used for the DSL network connection. Refer to Appendix B,
Assignments
,for pin assignments.
Pin
The 5171 PC NIC features a set of LEDs located at the top edge of the card on
the component side. These LEDs are not visible without removing the PC cover.
The LEDs:
Enable you to verify card operating status.
Provide useful information for troubleshooting. Refer to Appendix A,
for the descriptions of the LEDs and their operational status indications.
The 5171 PC NIC edge connector plugs into a 16-bit expansion slot in an
IBM-compatible 80486 (or higher) system board and conforms to ISA bus
standards.
LEDS,
1-2
April 1997
5100-A2-GB21-10
Page 11
Equipment and Software Requirements
Verify that you have the following hardware and software before installing the
HotWire 5171 PC NIC.
Hardware Requirements
80486 (or higher) IBM PC or compatible
8 MB RAM minimum (16 MB RAM recommended)
One 1.44 MB, 3 1/2″ diskette drive (for installation)
2 MB free disk storage (for program files)
Software Requirements
DOS 5.0 or later
Windows For Workgroups 3.11 (or later) or Windows 95
NOTE:
If the TCP/IP software is not installed already, you will be asked to install it as
a step in the Network Driver installation process. (Windows 95 includes the
TCP/IP software.)
About HotWire 5100 DSL Access System
HotWire 5171 Diagnostics Utility
Use the HotWire 5171 Diagnostics Utility supplied with the 5171 PC NIC for
configuring the card after installation, troubleshooting the card, and downloading
firmware. The 5171 Diagnostics Utility provides screen help in standard Windows
format. Refer to Chapter 3,
information on this utility.
User Interface
The 5171 Diagnostics Utility uses standard Windows user interface conventions
for all windows including Help screens.
Using the HotWire 5171 Diagnostic Utility,
for more
5100-A2-GB21-10
April 1997
1-3
Page 12
Installation and Setup
Where to Begin
1. Check your package contents.
2. Review the order of installation.
3. Begin installation.
Package Contents
2
Your HotWire 5100 DSL Access System package should contain the following:
HotWire 5171 Remote PC Network Interface Card (NIC)
Client PC HotWire Diagnostics Utility disk
Cable
HotWire 5171 Remote PC Network Interface Card User’s Guide
Order of Installation
Install and set up your 5171 PC NIC by performing the following steps in the
order listed:
1. Install the HotWire 5171 Diagnostics Utility.
2. Prepare the card for installation.
3. Install the card.
4. Install the network driver. This program is included on your HotWire
Diagnostics Utility disk.
5. Run the Diagnostics Utility to verify/save card settings and check operation.
5100-A2-GB21-10
April 1997
2-1
Page 13
Installation and Setup
Installing the HotWire 5171 Diagnostics Utility
" Procedure
To install the HotWire 5171 Diagnostics Utility:
1. Insert the HotWire Diagnostics Utility disk in drive A.
2. Enter Windows and:
3. Type A:\SETUP.EXE and click on OK.
4. Follow the screen instructions for installing the software. When the install
program prompts for a destination directory for the Diagnostics Utility, you
can specify a directory or click on Next to accept the default directory.
5. Click on OK when installation completes.
An icon is created for the utility. You can double-click on the icon to start the utility
when needed.
NOTE:
Some Diagnostics Utilities can interfere with network data so the Diagnostics
Utility menus should be open only when configuring or testing the card.
Preparing the Card
If you are using . . .
Windows for Workgroups 3.11 (or later)File, then Run on the Program Manager
Windows 95Start, then Run.
Select . . .
window.
For the 5171 PC NIC to operate properly with your PC configuration, you need to
set the following DIP switches:
HI/O Base Address
HIRQ setting
2-2
April 1997
5100-A2-GB21-10
Page 14
Selecting an I/O Base Address
To assist you in selecting an available I/O base address on your system, the
HotWire 5171 Diagnostics Utility provides a selection that scans your system to
obtain unused addresses. To compose the list, however, the utility must rely on
the integrity of your installed cards to report their base address usage correctly.
Procedure
To use this feature:
1. Enter Windows.
2. Double-click on the HotWire program icon to access the main menu. For a
complete description of this menu, refer to Chapter 3,
5171 Diagnostics Utility
3. Select Recommend Base Address from the
Configuration menu to display a list of unused
base addresses.
4. Make a note of an available address.
Installation and Setup
Using the HotWire
.
5. Click on one of the following:
— Exit to close the window and return to the
main menu.
— Help to access screen help.
6. From the HotWire main menu, select File, then
select Exit to quit the utility.
NOTE:
Typically, the utility will detect the card’s base
address once it is installed. Subsequently,
when you select Recommend Base Address,
the Available Base Addresses window displays
only that address.
5100-A2-GB21-10
April 1997
2-3
Page 15
Installation and Setup
Setting the I/O Base Address
I/O base addresses are areas of memory that your CPU uses to distinguish
between the various peripheral devices connected to your system when
transferring or receiving data. The 5171 PC NIC uses a single DIP switch bank
(SW1), as shown in the illustration below, to assign the card’s base address. The
illustration shows the switch settings for an I/O base address of 380.
NOTE:
Each hardware device included in the system must have a different I/O base
address.
LNK
SW1
ON
Procedure
CD
RX
LEDs
TX
TEST
SYS
12345
I/O Base Address
1
2
3
4
5
6
7
8
678
1
2
3
4
1
2
3
4
5
6
7
8
DSL
6-Pin
Modular Jack
(DSL Connector)
97-14998-01
To set the I/O base address switches:
1. Determine the appropriate I/O base address for the 5171 PC NIC. You may
use the utility feature for obtaining a list of unused addresses. See
an I/O Base Address
2. Identify the switch settings for the address selected. Appendix D,
Address Switch Settings
addresses.
2-4
on page 2-3.
, provides a list of switch settings for possible
April 1997
Selecting
I/O Base
5100-A2-GB21-10
Page 16
3. Set the switches to the desired address. A switch in the up or On position
Make a note of the base address used so you can verify/set that address in the
HotWire Hardware Setup window after the HotWire software is installed.
Setting the IRQ Switches
IRQ (hardware interrupt request) is a signal used by your device to inform your
CPU when it wants to transfer or receive data. Use Switch Banks 2 and 3 (SW2
and SW3) to select an IRQ. You can use the following illustration to locate these
switches. The callouts show the switch settings when IRQ is set to 5.
Installation and Setup
represents a binary 1. A switch in the down or Off position represents a
binary 0.
NOTE:
Switches 7 and 8 on SW1 are not used so they may be On or Off. The
example shows them On.
NOTE:
The IRQ setting must not conflict with any other device in the PC.
LNK
CD
RX
ON
12345
678
IRQ 14 15 12 11 10 3 4 5
ON
1234
IRQ 9 7 6 not used
LEDs
TX
TEST
SYS
1
2
1
3
2
4
3
5
4
6
7
8
1
2
3
4
5
6
7
8
DSL
6-Pin
Modular Jack
(DSL Connector)
97-14970-01
5100-A2-GB21-10
April 1997
2-5
Page 17
Installation and Setup
The following table shows how the switch setting was determined for the previous
illustration where the IRQ was set to 5.
1. Determine the appropriate IRQ for the card. Using the previous table, you
may already know of an available IRQ. It not, refer to your PC documentation
for instructions on how to determine available IRQs. Typically, the available
IRQ settings are 5, 7, 10 and 11. It is common in systems to use the other
IRQs for system devices.
2. Identify the switch to be set on SW2 or SW3 for the selected IRQ using the
previous table (note that the table shows the setting if the IRQ is set to 5). A
switch in the On position selects the IRQ associated with that switch. All other
switches should be Off.
3. Set the switch.
Make a note of the IRQ setting used so you can verify/set the Interrupt No. in the
HotWire Hardware Setup window after the HotWire software is installed.
2-6
April 1997
5100-A2-GB21-10
Page 18
Inserting the 5171 PC NIC
Procedure
To install your 5171 PC NIC into your PC:
CAUTION:
This card is intended to be installed in UL Listed CSA Certified
equipment in the field by the user in the manufacturer’s defined
operator access area. Check the equipment operating/installation
instructions and/or equipment manufacturer to verify/confirm if your
equipment is suitable for user-installed application cards.
1. Turn off the PC. Disconnect cables for the monitor and any powered
equipment to the PC. Then, lay the PC chassis on a flat surface.
2. After waiting at least one minute, remove the PC cover and touch the metal
PC frame to discharge any static electricity on your clothes or body.
Installation and Setup
CAUTION:
Plugging in and turning on the system at the wrong time could result in
an electrical shock to you or cause damage to your computer system’s
components.
3. Choose an unused 16-bit expansion slot
for the PC NIC.
8-Bit
ISA Expansion
Card Slot
4. Unscrew and remove the slot cover
panel, if present.
16-Bit
ISA Expansion
Card Slot
496-14966
5100-A2-GB21-10
April 1997
495-14661
2-7
Page 19
8
Installation and Setup
5. Verify that the DIP switches on the PC
NIC are set to the proper settings.
6. Insert the 5171 PC NIC into the expansion
slot:
— Pick up the card by the edges or the
top corners. Be careful not to touch
the pins on the bottom of the card.
— Align the connector on the bottom
of the card, directly over the slot.
Place one hand along the top edge
of the card, directly over the
connector area, and push down
firmly but gently until the connector
is fully seated.
— To ensure that the card is properly
seated, gently try to lift the card.
7. Secure the PC NIC to the chassis using
a bracket screw.
8. Insert the 6-pin plug on the provided
cable into the DSL jack on the card.
Connect the other end of the cable to
the network access point. Refer to
Appendix B for pin assignments.
Push Down Firmly
8-Bit
ISA Expansion
Card Slot
HotWire
Card
16-Bit
ISA Expansion
Card Slot
496-1496
DSL
9. Plug in the power cable and power
on the PC, being careful not to touch
any internal boards or components,
and verify that the LEDs function as
follows (refer to Appendix A to locate
Cable
497-14971-01
the LEDs):
— The SYS LED turns solid green. Refer to
Power-Up Self-Test
following
this procedure if the SYS LED does not turn green.
— The CD LED blinks and then both the CD and LNK LEDs turn solid
green. This indicates that the card is communicating with the central
office unit, meaning your DSL link is operational. If the CD and LNK
LEDs do not function as stated, stop the installation process and
contact your customer service representative for assistance.
10. Turn the power off again.
11. Replace and secure the cover to the PC.
12. Plug in the monitor and other peripheral devices you disconnected and power
on the PC.
2-8
April 1997
5100-A2-GB21-10
Page 20
Power-Up Self-Test
Whenever you turn on your system or after the card reset operation is selected in
the 5171 Diagnostics Utility, a power-up self-test is automatically performed on
the PC NIC to ensure that the card is installed and functioning properly. The
self-test includes a basic hardware test and verification of card components. The
SYS (system) LED state identifies the following conditions by:
Turning solid green if the test is successful.
Turning Off if the test fails.
The LEDs are only visible when the PC cover is removed. To locate the SYS LED
on the PC NIC, refer to Appendix A for an illustration of the LEDs. If the test fails:
Recheck or change the IRQ setting.
Check the seating of the card.
Installing the Network Driver
Installation and Setup
After installing the 5171 PC NIC, you must install the network driver.
If you are using . . .
Windows for Workgroups 3.11, you will
need to install a TCP/IP stack, such as
Microsoft TCP/IP-32 for Windows for
Workgroups 3.11.
This TCP/IP stack can be downloaded
from Microsoft’s World Wide Web (WWW)
site on the Internet. After the stack is
installed,
Windows 95
Refer to . . .
Installing the Network Driver Using
Windows for Workgroups 3.11
HotWire DSL NDIS driver contained on the
installation disk.
Installing the Network Driver Using
Windows 95
NDIS driver contained on the installation
disk.
to install the HotWire DSL
to install the
When you reboot your PC after driver installation, the driver will obtain your
Media Access Control (MAC) address from the central office and cache it locally.
5100-A2-GB21-10
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2-9
Page 21
Installation and Setup
Installing the Network Driver Using Windows for Workgroups 3.11
Procedure
To install the driver when using Windows for Workgroups 3.11:
1. Select Network Setup from the program group NETWORK.
2. Select Drivers.
3. Select Add Adapter.
4. Select Unlisted or Updated Network Adapter from the adapter menu and click
on OK.
5. Insert the HotWire DSL disk into the floppy drive.
6. Specify the Path to the floppy drive (i.e., A:\drivers) and click on OK.
7. Select XDSL Network Access System from the adapter menu and click on
OK.
8. Select Setup. Verify the chosen base address and IRQ.
9. Click on OK to return to the Drivers setup.
10. Click on Close to end the Drivers setup.
11. Click on OK to end the Network setup.
The installation program adds the following statements to the
and
config.sys
AUTOEXEC.BAT
C:\WINDOWS\NET ST AR T
CONFIG.SYS
DEVICE=C:\WINDOWS\IFSHLP.SYS
12. If not already installed, install the protocol stack for the TCP/IP protocol and
set TCP/IP protocol as the default. (Refer to your TCP/IP software
documentation for instructions.)
13. Exit Windows and reboot your PC.
Be sure that your PC is cabled to the telephone network so that the system
can communicate with the central office.
files:
autoexec.bat
2-10
April 1997
5100-A2-GB21-10
Page 22
Installing the Network Driver Using Windows 95
Procedure
To install the driver when using Windows 95:
1. Select My Computer, then Control Panel, then Network.
2. In the Configuration menu, select Add.
3. Select Adaptor, then Add.
4. Select Have Disk.
5. Insert the Windows 95 Drivers and Diagnostics disk into the floppy drive.
6. Specify the floppy drive and path to the NAS DSL driver (a:\drivers), and click
on OK.
7. Select Paradyne DSL Network Access Card, and click on OK.
8. Highlight Paradyne DSL Network Access Card and select Properties.
9. In the Resources menu, specify the IRQ and I/O base address as determined
Selecting an I/O Base Address
in
and
Setting the IRQ Switches
Installation and Setup
.
NOTE:
Windows 95 gives a range of I/O base addresses as your choice rather
than a discrete address. Therefore, select the range of addresses that
includes the determined base address.
10. Click on OK.
11. The drivers will now be copied from a:\drivers to the hard drive. Windows 95
may prompt you for some files needed to complete the TCP/IP stack
installation. These are located either on the original Windows 95 CD-ROM or
diskettes, or on the hard drive (use the Windows 95 Find tool to locate the
files).
12. Select No when asked to restart Windows 95.
13. Reenter the Network menu. Select Add, then Protocol, then Add.
14. Select Manufacturer Microsoft, then TCP/IP. Click on OK.
15. The display reverts to the Network menu. Highlight TCP/IP and select
Properties.
16. Select the Specify an IP Address box and Fill in IP Address and Subnet Mask
in the IP Address menu.
17. Select the Gateway menu and add the appropriate information.
18. Select the DNS Configuration menu and add the appropriate information.
19. Click on OK. The display reverts to the Network menu. Click on OK again.
20. Select Yes when asked to restart Windows 95. Upon restart, the DSL driver
should be initialized and the link operational. If the link is not functioning, refer
to
5100-A2-GB21-10
Troubleshooting Tips
April 1997
.
2-11
Page 23
Installation and Setup
Checking Installation
Once you have installed the card and the utility, you can check card installation
using the 5171 Diagnostics Utility.
Procedure
To check installation:
1. Enter Windows/Windows 95.
2. Double-click on the HotWire program icon to access the following main
menu. For a complete description of this menu, refer to Chapter 3,
HotWire 5171 Diagnostics Utility
3. Select Recommend Base Address from the Configuration menu.
Typically, if the software detects the 5171 PC NIC, you will see only one base
address listed in the Available Base Address window. This address matches
the address set on the card and should match the address you set in the
Hardware Setup window.
Using the
.
4. Click on Exit to close the Available Base Address window.
5. Perform the following five procedures:
Verifying/Changing Switch Settings in Software,
—
Checking/Setting protocol.ini Path,
—
Saving Configuration Settings,
—
—
Checking Card Status,
6. Quit the utility by selecting Exit from the File menu.
see page 2-16
see page 2-14
see page 2-15
see page 2-13
2-12
April 1997
5100-A2-GB21-10
Page 24
Verifying/Changing Switch Settings in Software
Procedure
To verify the switch settings:
1. Select Configuration from the HotWire
main menu.
2. Select Hardware Setup.
The Hardware Setup window
appears. The setting for the
options shown in this window
must match the settings on the
card.
Installation and Setup
3. If necessary, click on
change the settings for these
fields:
— Base Address. Areas of
memory used by the CPU to
distinguish between the various peripheral devices connected to your
system when transferring or receiving data. The default setting is 380.
— Interrupt No. Signal used by your device to inform the CPU when the
device wants to transfer or receive data. The default setting is 5.
4. Click on one of the following:
— OK to accept the parameters and return to the main menu.
— Cancel to close the window without changes and return the main menu.
— Help to access screen help.
to
NOTE:
You must select File on the Diagnostics Main menu and then Save to save
the switch settings. Otherwise, the settings will return to the default when you
exit the Diagnostics Utility. If you are installing a board and following all the
Checking Installation
in the last procedure.
procedures on page 2-12, you will be saving the setting
5100-A2-GB21-10
April 1997
2-13
Page 25
Installation and Setup
Checking/Setting protocol.ini Path (Not Applicable to Windows 95)
Whenever you initialize your 5171 PC NIC, for example, power on your system or
reset the card, your PC NIC driver looks at the
configuration settings on the card, such as the IRQ and base address. Because
you can change these settings with the 5171 Diagnostics Utility, you must tell the
utility where to locate this file so that it can be updated, except if you are using
Windows 95. Refer to the following table for information on locating this file.
protocol.ini
file for the
If you are using . . .
Windows for Workgroups 3.11
Some other TCP/IP package (for example,
Chameleon, Trumpet, etc.)
Windows 95This selection does not appear when using
Then . . .
The
protocol.ini
Windows directory and you can use the
following procedure to simply verify that
the path is set appropriately .
Locate the file in your file system and enter
the path in the field provided on the Set
Protocol.ini Path screen. Refer to your
TCP/IP software documentation for more
information.
Windows 95 software because it is not
needed.
fileresides in your
Procedure
To check/set the protocol.ini path:
1. Select Configuration from the
HotWire main menu.
2. Select Set Protocol Path.
The Set Protocol.ini Path window
appears. This window uses the
standard Windows user
interface conventions.
3. Verify/enter the
pathname for the
protocol.ini
4. Click on one of the
following:
— OK to accept the
— Cancel to close the window without accepting any values and return the
2-14
file.
parameters and
return to the main
menu.
main menu.
April 1997
5100-A2-GB21-10
Page 26
Saving Configuration Settings
When you first install the software or whenever you change switch settings, you
need to save these settings to the
TCP/IP package (e.g., Windows TCP/IP, Trumpet, Chameleon, etc.) on the same
machine, you need to save the switch settings to the
package. If you attempt to save but the file cannot be found or you need to
change the path, refer to
Procedure
To save the configuration settings:
1. Select File from the HotWire main
menu.
2. Select Save.
The Save window
appears. This window
uses the standard
Windows user
interface conventions.
protocol.ini
file. If you are using more than one
protocol.ini
Checking/Setting Protocol.ini Path
Installation and Setup
file for each
for information.
3. Verify the pathname
for the
file (not applicable to
Windows 95).
4. Click on one of the
following:
protocol.ini
— OK to accept the parameters and return to the main menu.
— Cancel to close the window without accepting any values and return to
the main menu.
5100-A2-GB21-10
April 1997
2-15
Page 27
Installation and Setup
Checking Card Status
"
Procedure
To verify that the 5171 PC NIC is functioning properly:
1. Select Diagnostics from the
HotWire main menu.
2. Select Hardware Status.
The Hardware Status window
appears.
3. Select MAC Address.
If an an address does not appear,
Troubleshooting Tips
see
page 2-17.
4. Select Card Status.
The window can be scrolled to
provide the latest card status. If
the 5171 PC NIC is up and
running, the window displays the
lines as shown in the example,
however the firmware version
number may be different.
on
5. Select Line Rate.
The Line Rate option displays the
current DSL line rate.
If the DSL Line is not synchronized, the system displays a LINK DOWN error
message.
If the 5171 PC NIC is not ready and enabled, see
page 2-17.
For window operations, click on:
HExit to close the window and return to the main menu.
HHelp to access screen help.
Troubleshooting Tips
on
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April 1997
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Troubleshooting Tips
Review the following tips and and possible solutions to help in solving any
problems you may encounter during card and software installation. The network
driver must be installed for the troubleshooting to be meaningful.
Installation and Setup
Symptom
No MAC address.No I/O base
Card is not ready
or enabled.
Cannot connect to
Central Office.
Cannot run
Loopback tests.
System hangs.
Possible CausePossible Solution
address set or
address conflict
exists.
IRQ not correct.1. Attempt to run a Local Loopback test
IRQ conflict.
Network Link is
Down.
Network cable is
not connected.
IRQ not set or in
conflict.
1. Check that the base address does not
conflict with another installed card setting.
2. Check that the 5171 PC NIC is seated
properly.
described in Chapter 3. A failed test
indicates possible IRQ conflict.
2. Attempt to Reset Card as described in
Chapter 3.
3. Recheck that IRQ settings on card match
software.
1. Attempt to run a Remote Loopback test
described in Chapter 3. A failed test
indicates possible IRQ conflict. Try to
Reset Card and run test again. Then,
check IRQ settings.
2. If Remote Loopback is successful, check
link status; see
Statistics and Network Status
3. If link is up*, check network cable
connection.
1. Restart system. Change IRQ settings on
card and in software. Attempt Loopback
test again.
Viewing Transmission
in Chapter 3.
* Select Statistics or Card Status under Diagnostics. If the Link State is reported Up in
the Statistics window or User Packets Enabled appears in the Card Status
window, the link is up.
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Page 29
Using the HotWire 5171
Diagnostics Utility
Accessing the Main Menu
You can use the 5171 Diagnostics Utility to check the health and status of the
5171 PC NIC while accessing the DSL network. This utility also provides the
capability to download firmware and run diagnostic tests on the card when
instructed by a central office technician.
To access the utility, double-click on the HotWire icon while in Windows. The
following window appears.
3
NOTE:
Some Diagnostics Utilities interfere with network data so the Diagnostics
Utility menus should be open only when configuring or testing the card.
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Page 30
Using the HotWire 5171 Diagnostics Utility
From the main menu, click on:
File to access save configuration settings or exit the utility.
Configuration to access selections for setting up the hardware and
downloading firmware updates.
Diagnostics to access selections for checking card status, viewing
performance statistics, and running loopback tests.
Help to access screen help.
Checking Hardware Status
Select Hardware Status from the
Diagnostics menu to display the
Hardware Status window.
Use the selections on this window to:
Determine the MAC Address
Reset the card
Check card status
Line Rate
The result of these operations will
display in the text area of the
window.
When a card is up and running,
the window shows the card status
as shown in the example.
For window operations, click on:
Exit to close the window and
return to the main menu.
Help to access screen help.
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Viewing MAC Address
Click on MAC Address to display the Media Access Control (MAC) address for
your card. This unique virtual LAN address identifies the card to the central office
system. The NDIS driver gets the MAC address from the card once the PC is
rebooted after installation.
Resetting the Card
Click on Reset Card to reinitialize the card. You may want to check Card Status
before invoking this operation for inconsistent or incorrect status. The reset
operation performs a power-up self-test on the card as described in Chapter 2.
Checking Card Status
Click on Card Status to interpret the operational status of the card. This selection
also displays the firmware version number. Refer to the following table for a list of
possible status messages and their definition.
Using the HotWire 5171 Diagnostics Utility
Checking Line Rate
Status Message
Card ReadyCard is operational.
Card BusyCard is in use.
Card TimeoutCard is not responding.
Whenever your card is not responding, try resetting the card a few times before
taking any further action.
Click on Line Rate to display the current DSL line rate. If the DSL line is not
synchronized, the system displays the LINK DOWN error message.
Definition
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Page 32
Using the HotWire 5171 Diagnostics Utility
Viewing Transmission Statistics and Network Status
Select Statistics from the Diagnostics
menu to display the Statistics window.
You use this selection to view
performance statistics on data
transmissions and the state of
the network. For example, the
window can show the number of:
Packets transmitted and
received
Bytes transmitted and
received
CRC errors
Packets or frames dropped
Link State indicates the status
of thenetwork. When the Link
State is Up, the DSL connection
is operational. If Statistics reports
that the Link State is Down, refer to
troubleshooting efforts fail, contact your customer service representative.
Troubleshooting Tips
in Chapter 2. If
For window operation, click on:
Refresh to update the screen with the latest statistics.
Help to access screen help.
Cancel to close the window and return to the main menu.
3-4
April 1997
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Running Loopback Tests
Select Loopback from the Diagnostics
menu to run local or remote loopback
tests.
These tests can help you isolate areas
of trouble if you are having problems
with card operation or transmission.
During a test:
Your card’s Test LED will
flash yellow whenever a
loopback test is being
performed.
Any data received from the
network during loopback
testing is lost.
These tests are uni-directional,
meaning that data is looped
back to the PC end of the
connection only .
Using the HotWire 5171 Diagnostics Utility
For window operation, click on:
Start to start a test. Refer to the following procedure.
Exit to close the window and return to the main menu without running a test
or after running a test and viewing results.
Options to specify test parameters. Refer to the following procedure.
Help to access screen help.
NOTE:
If you cannot run a successful local or remote loopback test, contact your
customer service representative.
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Page 34
Using the HotWire 5171 Diagnostics Utility
Pr ocedure
To perform a loopback test:
1. Click on Local to perform local Databus to 5171 PC NIC path testing or local
Databus to CO DSL card path testing to perform a remote test.
2. If desired, click on Options to specify
the test parameters identified in the
Loopback Options screen. If not, go
to Step 3.
The Loopback Options screen
enables you to specify:
— Packet Count to indicate the
number of packets to be tested.
The default is 10.
— Packet Size to indicate the size of packets to be tested. The default is
64 bytes.
For window operation, select the values to be used during the test and/or
click on:
— OK to accept the parameters and return to the Loopback window.
— Cancel to close the window without accepting any values and return to
the Loopback Test screen.
— Help to access screen help.
3. Click on Start.
When the test completes, the Loopback window displays the summary of the
Loopback results, including the:
— Values of the relevant counters for the number of requests (packets)
sent.
— Replies received and the success rate.
— Average Round Trip (RT) delay distribution.
— Reports on any errors found or packets dropped.
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Downloading Firmware
Use the following procedure to download firmware updates from a disk or virtual
hard drive.
Procedure
To download firmware:
1. Select Download Firmware from
the Configuration menu on the
Diagnostic Utility main menu.
The Open window appears. This
window uses standard Windows
user interface conventions.
Using the HotWire 5171 Diagnostics Utility
2. Select the appropriate drive, for example, drive a: as shown on the sample
3. Select the file.
4. Click on one of the following:
Exiting the Utility
To quit the Diagnostic Utility, select Exit from the File menu.
Open window.
— Open to accept the parameters and return to the main menu.
— Cancel to close the window without downloading firmware and return to
the main menu.
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Page 36
LEDs
A
The 5171 PC NIC has six functional LEDs. The following illustration shows the
location of the LEDs on the faceplate. The table interprets the status of the card
when the LEDs are on, off, or blinking.
LEDs
DSL Connection
Card Status
TEST SYSTXRXCDLNK
LNK
CD
RX
TX
TEST
SYS
1
2
1
3
2
4
3
5
4
6
7
8
1
2
3
4
5
6
7
8
DSL
97-15015-01
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Page 37
LEDs
DSL
TypeLEDLED is . . .Indicating . . .
DSL
System
LNKOn
Off
CDBlinking
Off
On
RXBlinking, On
Off
TXBlinking, On
Off
TESTSteady
Blinking
Blinking, On
Off
SYSOff
On
Normal operation.
Link down.
Normal operation. Carrier detect training mode.
No carrier.
Normal operation. Data mode.
Normal operation. Indicates presence of DSL traffic.
No data being received.
Normal operation. Indicates presence of DSL traffic.
No data being sent.
In download mode.
In loopback mode.
Normal operation.
Error condition. Self-test failed.
Normal Operation. Self-test successful.
If any of the states defined in the table as “Error Conditions” occur, reset the card
using the 5171 Diagnostics Utility. If the error condition persists, attempt to run
the loopback tests as described in Chapter 3,
Utility
.
Using the HotWire 5171 Diagostics
A-2
5100-A2-GB21-10April 1997
Page 38
Pin Assignments
The following table defines the pinouts for the DSL connector. It is a 6-pin,
non-keyed, modular jack female connector.
Carrier Detect. The received line signal detector.
Central Office.
Customer Premises.
Customer Premises Equipment. Terminal equipment supplied by either the customer or
some other supplier, which is connected to the telecommunications network.
Central Processing Unit.
Cyclic Redundancy Check. A commonly used method of error detection.
Dual In-line Package switch.
Digital Subscriber Line. The non-loaded, local-loop copper connection between the
customer and the first node within the network.
A data signaling rate common outside the United States. A wideband interface operating at
2.048 Mbps defined by CCITT standards G.703 and G.704.
First In First Out. Specifies order of priority for queued entries.
Worldwide interconnected networks that predominantly use the TCP/IP protocol.
Areas of memory your CPU uses to distinguish between the various peripheral devices
connected to your system when transferring or receiving data.
(Hardware) Interrupt Request. A signal used by your device to inform your CPU when it
wants to transfer or receive data.
LAN
LEDs
MAC Address
NC
NIC
POTS
RADSL
RTU
RX
TCP/IP
TX
T1
Local Area Network. A network that spans a small geographic area (e.g., a building).
Light Emitting Diodes. Indicators on a device that usually show the status of a component.
LEDs may have three states: blinking, on or off.
Media Access Control address. Virtual address that identifies a CP card for the central
office system.
No Connection. This acronym, which is used in pin assignment tables, indicates that a
particular pin number is not used (i.e., has no connection).
Network Interface Card.
Plain Old Telephone Service.
Rate Adaptive Digital Subscriber Line.
Remote Termination Unit.
Receive. Obtain transmitted signals.
Transmission Control Protocol/Internet Protocol. The predominant protocol in the
worldwide Internet.
Transmit. Send signals from a device.
A data signaling rate common in the United States. A term for a digital carrier facility used