Paradyne 2001, DataPort 2001 User Manual

Page 1
You have accessed an older version of a Paradyne product document.
Paradyne is no longer a subsidiary of A T&T. Any reference to A T &T Paradyne is amended to read Paradyne Corporation.
AREA CODE CHANGE
Please note that the area code for Paradyne Corporation in Largo, Florida has changed from 813 to 727.
For any Paradyne telephone number that appears in this manual with an 813 area code, dial 727 instead.
Page 2
3730-A2-GB91-00
Issue 1
April 1994
DataPort 2001
Multimedia Communicator
User’s Guide
AT&T Paradyne Technical Support 800-237-0016 AT&T Paradyne BBS 813-532-5254 QuickLink II Fax Technical Support 714-362-5810
Page 3
  
COPYRIGHT E 1994 AT&T Paradyne Corporation*
All Rights Reserved Printed in U.S.A.
Notice
This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of A T&T Paradyne Corporation, 8545 126th Ave. N., P.O. Box 2826, Largo, Florida 34649-2826.
AT&T Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Further , AT&T Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of AT&T Paradyne Corporation to notify any person of such revision or changes.
Changes and enhancements to the product and to the information herein will be documented and issued as a new release or a Technical Update Memo (TUM) to this manual.
A Reader’s Comments form is provided at the front of this publication and your comments are appreciated. If the form has been removed, address comments to AT&T Paradyne Corporation, Technical Publications, 8545 126th Ave. N., P.O. Box 2826, Largo, Florida 34649-2826. AT&T Paradyne may use or distribute any of the information supplied, as appropriate, without incurring any obligation whatsoever.
Regulatory Approvals
FCC Registration Number: See certification label on DataPort 2001 Ringer Equivalency Number (REN): See certification label on DataPort 2001 DOC Registration Number: See certification label on DataPort 2001 Load Number (LN): See certification label on DataPort 2001 UL: Listed to UL 1950 CSA: Certified to CSA 950 The Universal Service Order Code (USOC) for Permissive mode is RJ11C.
*AT&T Paradyne is a member of AT&T’s Communications Products group.
Page 4
Trademarks
Apple, AppleTalk, and Macintosh are registered trademarks of Apple
Computer, Inc.
AT is a trademark of Hayes Microcomputer Products, Inc. BitFax is a trademark of BIT Software, Inc. Carbon Copy Plus, Microcom Networking Protocol, and MNP are
trademarks of Microcom, Inc.
Close-Up is a registered trademark of Norton-Lambert Corporation. CROSSTALK, CROSSTALK MK.4, and Remote are registered trademarks
of Digital Communications Associates.
DataBurst and DataPort are trademarks of AT&T. DynaComm is a registered trademark of Future Soft Engineering, Inc. EclipseFAX is a trademark of Eclipse Systems, Inc. Enhanced Throughput Cellular and ETC are trademarks of AT&T. FarSite is a registered trademark of DataBeam Corporation. FaxIT is a trademark of SofNet, Inc. FaxSTF is a registered trademark of STF Technologies, Inc. GEnie is a service trademark of General Electric Corporation. Hayes is a registered trademark of Hayes Microcomputer Products, Inc. HyperACCESS/5 is a registered trademark of Hilgraeve, Inc. IBM is a registered trademark of International Business Machines
Corporation.
MicroPhone II and MicroPhone Pro are trademarks of Software Ventures
Corporation.
Mirror III is a registered trademark of SoftKlone Distributing Corporation. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation. PC Anywhere is a registered trademark of Dynamic Microprocessor
Associates, Inc.
Procomm and Procomm Plus are registered trademarks of DATASTORM
TECHNOLOGIES, Inc.
QuickLink II and QuickLink II Fax are trademarks of Smith Micro Software,
Inc.
Relay Gold is a registered trademark of RELAY Communications, Inc. SmartCom III is a registered trademark of Hayes Microcomputer Products,
Inc.
TALK
Show
is a registered trademark of Future Labs, Inc.
VoiceSpan is a trademark of AT&T. White Knight is a registered trademark of the FreeSoft Company. Wildcat is a trademark of Mustang Software, Inc. Windows is a trademark of Microsoft Corporation. WINFAX is a trademark of Delrina Technology, Inc.
All other product names are copyrighted and registered trademarks of their respective owners.
Page 5
Warranty
AT&T Paradyne provides a limited warranty to this product. Refer to Appendix E,
Limited Warranty
, for more information.
EMI Warnings
!
WARNING:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:
G
Reorient or relocate the receiving antenna.
G
Increase the separation between the equipment and receiver.
G
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
G
Consult the dealer or an experienced radio/TV technician for help.
The authority to operate this equipment is conditioned by the requirement that no modifications will be made to the equipment unless the changes or modifications are expressly approved by AT&T Paradyne.
A shielded RS-232 cable is required for the DataPort 2001.
Page 6
!
WARNING:
To Users of Digital Apparatus in Canada: This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications.
Le presént appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Le Ministère des Communications du Canada.
Important Safety Instructions
1. Read and follow all warning notices and instructions marked on the product or included in the manual.
2. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these slots and openings must not be blocked or covered.
3. Do not allow anything to rest on the power cord and do not locate the product where persons will walk on the power cord.
4. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous high voltage points or other risks. Refer all servicing to qualified service personnel.
5. General purpose cables are provided with this product. Special cables, which may be required by the regulatory inspection authority for the installation site, are the responsibility of the customer.
6. When installed in the final configuration, the product must comply with the applicable Safety Standards and regulatory requirements of the country in which it is installed. If necessary, consult with the appropriate regulatory agencies and inspection authorities to ensure compliance.
Page 7
7. A rare phenomenon can create a voltage potential between the earth grounds of two or more buildings. If products installed in separate buildings are interconnected, the voltage potential may cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this phenomenon exists and, if necessary, implement corrective action prior to interconnecting the products.
In addition, if the equipment is to be used with telecommunications circuits, take the following precautions:
– Never install telephone wiring during a lightning storm. – Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
– Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the network interface.
– Use caution when installing or modifying telephone
lines.
– Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk of electric shock from lightning.
– Do not use the telephone to report a gas leak in the
vicinity of the leak.
Government Requirements and Equipment Return
Certain governments require that instructions pertaining to modem connection to the public switched telephone network be included in the installation and operation manual. Specific instructions are listed in the following sections.
Page 8
United States
NOTICE TO USERS OF THE PUBLIC SWITCHED TELEPHONE NETWORK
1. This equipment complies with Part 68 of the FCC rules. On the equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
2. The Universal Service Order Code (USOC) associated with the services the equipment is to be connected is RJ11C.
3. The Ringer Equivalence Number (REN) is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum RENs for the calling area.
4. If the modem causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
6. If you are experiencing technical difficulties with your modem, please try to verify the problem before contacting AT&T Paradyne technical assistance. AT&T Paradyne technical support is available by calling 1 (800) 237-0016.
Page 9
If you still experience trouble with your modem within the first 30 days of purchase, return it to its place of purchase. After 30 days, contact AT&T Paradyne technical support (1-800-237-0016) for product return information and a Return Material Authorization (RMA) number. Do not return
product without an RMA number.
To return your modem, prepare a note with the following information:
Your Name (or Company) Address for Return Shipment Telephone Number Contact Name (if different from above) Billing Address (if different from above) Purchase Order Number Associated with the Equipment Brief Description of the Problem
Package the modem carefully for shipping, including the note containing the necessary information. Mark the package to the attention of the Repair Center, and send it to the address below:
AT&T Paradyne 8550 Ulmerton Road Largo, Florida 34641 Attn: Repair Center, Building B
For warranty information, refer to Appendix E. If the trouble is causing harm to the telephone network, the
telephone company may request you remove the equipment from the network until the problem is resolved.
7. No repairs may be made by the end use customer.
8. This modem cannot be used on public coin service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commission for information.)
Page 10
9. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine of such business, or other entity, or individual.
In order to program this information, follow the steps outlined in the manual supplied with your fax software.
10. An FCC-compliant telephone cord with modular plugs is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant.
Canada
NOTICE TO THE USERS OF THE CANADIAN PUBLIC SWITCHED TELEPHONE NETWORK
The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Page 11
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone line and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
!
CAUTION:
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
The Load Number for this equipment is listed on the label affixed to the equipment. The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all devices does not exceed
100. Canadian customers, if your equipment is in need of repair
within the first 30 days of purchase, return it to its place of purchase. If repairs are needed after 30 days, call 1 (800) 237-0016 or arrange to have your equipment repaired by contacting Inventory Control Office, 100 York Blvd., Suite 200, Richmond Hill, Ontario L4B 1J8, telephone (416) 494-0453.
Page 12
Contents
1 Introduction
G
Introduction 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G
DataPort 2001 Modes 1-3. . . . . . . . . . . . . . . . . . . . . . . . . .
G
DataPort 2001 Package 1-4. . . . . . . . . . . . . . . . . . . . . . . .
Required Equipment 1-5. . . . . . . . . . . . . . . . . . . . . .
G
Important Telephone Numbers 1-6. . . . . . . . . . . . . . . . . .
AT&T Technical Support 1-6. . . . . . . . . . . . . . . . . . .
QuickLink II Technical Support 1-6. . . . . . . . . . . . .
2 Installation
G
Installation 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G
Testing Your Connections 2-3. . . . . . . . . . . . . . . . . . . . . . .
Computer Connection Test 2-3. . . . . . . . . . . . . . . . .
Dial-Line Connection Test 2-4. . . . . . . . . . . . . . . . . .
G
QuickLink II Fax Installation Overview 2-6. . . . . . . . . . . .
3 Using AT Commands
G
An Overview of AT Commands 3-1. . . . . . . . . . . . . . . . . .
AT Command Guidelines 3-2. . . . . . . . . . . . . . . . . .
Page 13
Contents
4 Troubleshooting
G
Troubleshooting 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Miswired 4-1. . . . . . . . . . . . . . . . . . . . . . . . . .
No Line Connection 4-1. . . . . . . . . . . . . . . . . . . . . . .
Command Entry 4-2. . . . . . . . . . . . . . . . . . . . . . . . . .
Dial 4-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answer 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disconnect 4-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
File Transfer 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Character Format 4-7. . . . . . . . . . . . . . . . . . . . . . . . .
Rate 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax 4-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EC Light 4-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AppleTalk Remote Access (ARA) 4-9. . . . . . . . . . .
AT Command Recovery 4-10. . . . . . . . . . . . . . . . . . .
5 Using VoiceSpan
G
Configuring the DataPort 2001 for VoiceSpan 5-1. . . . .
G
Starting a VoiceSpan Session 5-1. . . . . . . . . . . . . . . . . . .
G
DataBurst 5-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G
Data-Only Mode 5-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G
Ending a VoiceSpan Session 5-11. . . . . . . . . . . . . . . . . . . .
G
VoiceSpan Alert Sounds 5-13. . . . . . . . . . . . . . . . . . . . . . . .
Page 14
Contents
A Front Panel Status Lights
B AT Commands and S-Registers
G
AT Commands and S-Registers B-1. . . . . . . . . . . . . . . . .
G
Call Establishment Rules B-36. . . . . . . . . . . . . . . . . . . . . . .
G
Data Modes B-37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C Communications and Fax Software Settings
G
Guidelines for All Software C-1. . . . . . . . . . . . . . . . . . . . . .
G
Guidelines for Specific Software C-3. . . . . . . . . . . . . . . . .
AppleTalk Remote Access Script for
Macintosh C-3. . . . . . . . . . . . . . . . . . . . . . . . . . .
BitFax for Windows Ver. 2.0 C-3. . . . . . . . . . . . . . . .
Carbon Copy Plus Ver. 6.0 C-3. . . . . . . . . . . . . . . . .
cc:Mail Remote C-4. . . . . . . . . . . . . . . . . . . . . . . . . . .
Close-Up Ver. 4.0 C-4. . . . . . . . . . . . . . . . . . . . . . . . .
CROSSTALK Mk.4 Ver. 2.1 C-4. . . . . . . . . . . . . . . .
CROSSTALK for Windows Ver. 1.2.2 C-4. . . . . . . .
CROSSTALK Remote 2 Ver. 2.1.0 C-5. . . . . . . . . .
DynaComm Ver. 3.0 C-5. . . . . . . . . . . . . . . . . . . . . .
EclipseFAX Ver. 1.20 C-5. . . . . . . . . . . . . . . . . . . . . .
FAXit for Windows Ver. 2.15D C-5. . . . . . . . . . . . . .
FaxSTF Ver. 3.0 (Macintosh) C-6. . . . . . . . . . . . . . .
First Class (Macintosh) C-6. . . . . . . . . . . . . . . . . . . .
Front Door BBS C-6. . . . . . . . . . . . . . . . . . . . . . . . . .
HyperACCESS/5 C-6. . . . . . . . . . . . . . . . . . . . . . . . .
MicroPhone II Ver. 4.1 and MicroPhone
Pro Ver. 1.0 (Macintosh) C-7. . . . . . . . . . . . . .
MicroPhone II for Windows Ver. 2.01 C-7. . . . . . . .
Microsoft Windows Terminal Ver. 3.1 C-7. . . . . . . .
Mirror III Ver. 2.2 C-7. . . . . . . . . . . . . . . . . . . . . . . . . .
PC Anywhere Ver. 4.5 C-8. . . . . . . . . . . . . . . . . . . . .
Page 15
Contents
Procomm Plus Ver. 2.0 C-8. . . . . . . . . . . . . . . . . . . .
Procomm Plus for Windows Ver. 1.0 C-8. . . . . . . .
Qmodem C-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QuickLink II Fax for Windows Ver 1.4 and
Quicklink II Fax for DOS Ver. 3.0 C-9. . . . . . .
QuickLink II Fax for Macintosh Ver. 3.3 C-9. . . . . .
Relay Gold for Windows Ver. 5.0 C-9. . . . . . . . . . . .
SmartCom III C-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
T ALK
Show
Ver. 1.01 C-10. . . . . . . . . . . . . . . . . . . . . .
Telix Ver. 3.21 C-10. . . . . . . . . . . . . . . . . . . . . . . . . . . .
White Knight Ver. 11.12 (Macintosh) C-10. . . . . . . . .
Wildcat BBS C-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WINFAX Pro Ver. 2.0 C-11. . . . . . . . . . . . . . . . . . . . . .
D Technical Specifications
E Limited Warranty
F Result Codes
GL Glossary
IN Index
Page 16
Figures
1 Introduction
G
1-1 DataPort 2001 Multimedia Communicator 1-1. . . .
G
1-2 DataPort 2001 Modes 1-3. . . . . . . . . . . . . . . . . . . . .
G
1-3 DataPort 2001 Package 1-4. . . . . . . . . . . . . . . . . . .
2 Installation
G
2-1 DataPort 2001 Connections 2-1. . . . . . . . . . . . . . . .
A Front Panel Status Lights
G
A-1 DataPort 2001 Front Panel Status Lights A-1. . . . . .
Page 17
Tables
5 Using VoiceSpan
G
5-1 Initiating a VoiceSpan Session 5-4. . . . . . . . . . . . . .
G
5-2 Data-Only Mode 5-9. . . . . . . . . . . . . . . . . . . . . . . . . .
G
5-3 Ending a VoiceSpan Session 5-12. . . . . . . . . . . . . . .
G
5-4 VoiceSpan Alert Sounds 5-14. . . . . . . . . . . . . . . . . . .
A Front Panel Status Lights
G
A-1 LED Descriptions A-2. . . . . . . . . . . . . . . . . . . . . . . . .
B AT Commands and S-Registers
G
B-1 AT Command and S-Register List B-2. . . . . . . . . . .
G
B-2 Call Establishment Rules B-36. . . . . . . . . . . . . . . . . .
G
B-3 Phone States and Data Modes B-37. . . . . . . . . . . . .
D Technical Specifications
G
D-1 DataPort Technical Specifications D-1. . . . . . . . . . .
F Result Codes
G
F-1 Result Codes F-2. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 18
Introduction
1
The AT&T DataPort 2001 multimedia communicator (Figure 1-1) connects to a standard telephone, a standard telephone line, and DTE (Data Terminal Equipment), usually a personal computer, permitting you to communicate with a remote user who has similar equipment. The DataPort 2001 has the capabilities of a general-purpose V.32 bis modem; over the same phone line you use your telephone to talk to someone with, you can use your DataPort 2001 to send data. Unlike a modem, the DataPort 2001 with VoiceSpant lets you to do both at the same time.
VoiceSpan permits the simultaneous transmission of full-duplex audio and full-duplex data over ordinary telephone lines. VoiceSpan does not use the conventional low bit rate speech encoding methods usually associated with audio transmission; it successfully reproduces voices, music, sound effects, and dialing tones, even in noisy environments.
493-14365
EC HS CD OH RD SD TR MR
DataPort 2001
Figure 1-1. DataPort 2001 Multimedia Communicator
Page 19
The following are some of the features of the DataPort 2001 multimedia communicator:
G
High-quality full-duplex audio with simultaneous 4800 bps full-duplex asynchronous data over the existing worldwide telephone network
G
Instant automatic or manual switching between data-only mode (up to 14,400 bps) and VoiceSpan
G
Automatic call discrimination between VoiceSpan and standard data calls
G
Auto-Call, Auto-Answer, Manual-Call, and Manual-Answer
G
Inherent voice privacy protection (with VoiceSpan)
G
Compatible with any standard communications software
G
Compatible with any standard tone-dial telephone
In addition, the DataPort 2001 has all the capabilities of a sophisticated high-speed modem:
G
Dial-line rates (data rates over the telephone line) from 14,400 bps (V.32 bis) to 75 bps (V.23)
G
DTE Data rates (between the computer and the DataPort
2001) from 57,600 bps to 300 bps
G
CCITT V.42 and MNP 4-2 error control protocols, and CCITT V.42 bis and MNP 5 data compression protocols
G
Group 3, Class 1 and Class 2 fax
G
CCITT V.17 (14,400 bps), V.29 (9600 bps), and V.27 ter (4800 bps) fax modulations
G
Data/Fax call discrimination – allows the modem to determine if the incoming call is data or fax
G
Enhanced Throughput Cellular (ETC) protocol for communications over cellular telephone channels
G
Hayesr AutoSync support – eliminates the need for an additional synchronous board in your PC (Requires an AutoSync compatible communications package)
G
Free QuickLink II Fax communications and fax software (excluded in some models)
G
Five-year warranty
Page 20
DataPort 2001 Modes
Figure 1-2 shows the various communication modes possible with the DataPort 2001.
Figure 1-2. DataPort 2001 Modes
Page 21
DataPort 2001 Package
Figure 1-3 shows all items shipped with the DataPort 2001.
Figure 1-3. DataPort 2001 Package
Page 22
Your package contains
G
One DataPort 2001 multimedia communicator
G
One modular 7-foot telephone cord
G
A high-speed, hardware handshake cable (Macintosh
r
only)
G
One ac to dc power transformer
G
A diskette containing QuickLink II Fax data/fax software (excluded in some models)
G
A QuickLink II Fax user’s guide (excluded in some models)
G
A DataPort 2001 user’s guide with Warranty Card
Additional documentation may be included as required.
Required Equipment
The DataPort 2001 can be connected to the serial connector of either an IBMr AT-compatible personal computer or an Apple
r
Macintosh computer. For proper operation, you must have the following:
G
A serial cable to connect the modem to your PC. (For Macintosh computers, a serial cable is shipped with the modem.)
G
The cable must have one male 25-pin connector on one end to attach to the DataPort 2001, and either a 25-pin or 9-pin serial connector on the other end to attach to an IBM AT-compatible PC. (Look at the connector on the rear of the PC to determine its size and whether or not it is male or female.)
G
A telephone outlet.
G
A telephone with a modular telephone cord. (This is not required to use the DataPort 2001 as a standard fax modem. It is required if you wish to make use of the VoiceSpan feature.)
Page 23
Important Telephone Numbers
AT&T offers a dial-in Bulletin Board System (BBS) that provides information on the DataPort 2001 multimedia communicator, including documentation updates and software initialization strings. The telephone number for the BBS is 813-532-5254.
If you have questions about our products, feel free to dial in and leave a message with our Dial Technical Support.
AT&T Technical Support
If you wish to speak directly to a Technical Support representative, dial 1-800-237-0016. To assist you better, please prepare a list of the problems you are experiencing, your equipment and its configuration, the software you are using, and any attempts you have made to correct the problem.
If the DataPort 2001 needs to be returned within the first 30 days of purchase, then return it to the place of purchase.
If it is necessary for you to return your DataPort 2001 after 30 days of purchase, you may return it to the place of purchase, or contact 1-800-237-0016 for product return information and an RMA number. Do not return product without an RMA number. The address for the repair center is listed in Step 6 of the
Government Requirements and Equipment Return
section in
the front of this guide.
QuickLink II Technical Support
If you have questions about the installation or operation of QuickLink II Fax software, please contact Smith Micro Software, Inc. at 714-362-5810.
Page 24
Installation
2
This chapter describes installation procedures for the DataPort 2001 multimedia communicator. Please take a minute to review these procedures before installing your DataPort 2001.
Use Figure 2-1 and the following procedures to connect your DataPort 2001 to either an Apple Macintosh or IBM AT-compatible PC.
Figure 2-1. DataPort 2001 Connections
Page 25
1. Turn off the computer.
2. Connect the shielded serial cable to the modem and
computer.
Connect the serial cable’s DB25 male connector to the connector labeled COMPUTER on the rear of the DataPort
2001. (PC users must supply a serial cable. The Macintosh version of the DataPort 2001 is shipped with a serial cable.)
Next, attach the other end of the serial cable to the computer’s serial connector.
3. Connect the telephone. The connector labeled PHONE is used to attach a telephone
to your DataPort 2001. This allows you to have use of the telephone for normal voice communications when the DataPort 2001 is not in use, or for simultaneous audio and data communication when VoiceSpan is active.
To connect the telephone to your DataPort 2001, plug the telephone’s modular cord into the connector labeled PHONE.
To comply with FCC rules, only FCC Part 68 registered, non-data devices may be connected to the DataPort 2001’s PHONE jack.
4. Connect the line cord. Plug one end of the modular telephone cord into the
connector labeled LINE on the rear of the DataPort 2001. Plug the other end of the modular telephone cord into the telephone wall outlet.
5. Plug in the ac power transformer. Plug the power transformer into the socket labeled POWER
located on the rear of the DataPort 2001, and then plug the ac transformer into a grounded ac power outlet.
Use only the power transformer provided with your DataPort
2001.
6. Turn your DataPort 2001 ON.
Page 26
The DataPort 2001 will work only if the cables are connected as previously described. If the DataPort 2001 detects that the cables have been connected incorrectly, it sends the message PHONE MISWIRED or NO LINE CONNECTION to your computer. If you receive one of these messages, turn off the DataPort 2001. Connect the cables properly, then turn the DataPort 2001 back on.
Testing Your Connections
The purpose of this section is to verify both the connection between the DataPort 2001 and the computer, and the DataPort 2001 and the dial line.
Computer Connection Test
1. Turn your computer ON.
2. If you are using the QuickLink II Fax software supplied
with your DataPort 2001, install and start the software. If you already have other software installed on your system that you would rather use, go to Step 3.
Follow the installation and start-up procedures described in the QuickLink II Fax support documentation. An overview
of QuickLink II Fax installation can be found later in this chapter.
Your QuickLink II Fax software is configured for the DataPort 2001, but its documentation describes the base software. Do not be alarmed by discrepancies between the two. For example, the QuickLink II Fax manual states that the default DTE rate is 2400 bps; for the DataPort 2001 the rate is actually19,200 bps.
3. Start your communications program. Refer to your software’s documentation for start-up
procedures. If you decide not to use the QuickLink II Fax software, then
select the DataPort 2001 driver that appears in your software. If the DataPort driver is not available, then try the suggestions listed in Appendix C.
Page 27
If your software is not mentioned in Appendix C, load the QuickLink II Fax software and use it to dial into the AT&T BBS. Updated information specific to your software may be available on the BBS.
4. Test the computer connection by typing AT and then
pressing Enter.
The DataPort 2001 should respond with an OK. This indicates that your DataPort 2001 and computer are communicating correctly. Now test the connection between your DataPort 2001 and the telephone line by following the procedures in the
Dial-Line Connection Test
section.
If an OK does not appear, verify that the communications software is configured for the correct COM port, and repeat this step. The TR LED should be ON.
If the DataPort 2001 still does not respond, refer to Chapter 4,
Troubleshooting
, for additional tips.
Dial-Line Connection Test
The following procedures test the connection of your DataPort 2001 to the dial telephone line. Step 1 verifies the dial-line connection, and Step 2 allows you to dial the AT&T BBS and logon as a new user.
1. Enter the dial string for the BBS.
TYPE:
ATDT 813-532-5254;h
(If you are using Pulse dialing, type ATDP instead of ATDT.)
PRESS:
Enter
The dial string consists of the dial command (ATD), the Tone dial modifier (T), the telephone number (spaces and dashes are not required, and are only used to enhance readability), semicolon (;) modifier which allows additional commands to be added to a single line, and the hang up (h) command which disconnects the call.
Page 28
If the DataPort 2001 is correctly connected, you will hear a dial tone followed by the sound of the DataPort 2001 dialing the telephone number. The OH (off-hook) light turns ON. (For Pulse dialing, the OH light flashes as digits are dialed.)
The DataPort 2001 then hangs up and displays an OK. (The OH light turns Off.)
This brief test indicates that your DataPort 2001 is correctly connected to the telephone line. If you would like to register on the AT&T BBS, proceed to Step 2.
If you do not hear a dial tone, make sure the telephone cord is connected to both the DataPort 2001 and the telephone wall outlet. Otherwise, refer to Chapter 4,
Troubleshooting
.
2. Dial the AT&T BBS and logon as a new user.
TYPE:
ATDT813-532-5254
(If your telephone system uses Pulse dialing (rotary) instead of Tone dialing, type ATDP instead of ATDT.)
PRESS:
Enter
At this point, you hear the DataPort 2001 go off-hook; dial the telephone number, and connect with another modem.
A series of high-pitched tones, which is the handshaking process, defines this stage of the connection. (The handshaking process occurs when the two modems connect, and then spend a brief period deciding how to transfer data, the speed of the transfer, and if error control is used.)
After handshaking is negotiated, a CONNECT message appears on your monitor (and scrolls out of view), and then the AT&T Paradyne DataPort Technical Support banner appears.
3. Enter your full name, city and state, information about
your computer, and password when prompted.
You are now logged on to the AT&T Paradyne BBS, and can scan the BBS for documentation updates and general information about your DataPort 2001 and other dial modem products offered by AT&T.
Page 29
QuickLink II Fax Installation Overview
QuickLink II Fax is a communications and fax software package that is provided at no charge with your DataPort 2001. It is available in a Window/DOS or Macintosh version and is supplied on a 3.5-inch diskette. Each version of software is thoroughly tested by AT&T Paradyne to ensure compatibility with your DataPort 2001.
The software, created by Smith Micro Software, Inc., provides basic features and functionality for both data and fax communications. It is intended to get your DataPort 2001 up and running and will fulfill your basic communications needs. However, if you require additional features that are common to most high-end communications and fax packages, please contact your local software vendor for information on other software packages.
Before installing the software, make sure the DataPort 2001 is connected to your computer and turned ON.
If you are installing the Windows version, insert the diskette into your disk drive, select Run from the Windows File menu, and enter a:\install or b:\install. Follow the instructions that appear on your monitor.
If you are installing the DOS version, insert the diskette into your disk drive, change to either drive a: or drive b:, and type install at the DOS prompt. Follow the instructions that appear on your monitor.
If you are installing the Macintosh version, insert the diskette into your disk drive and select Installer from the QuickLink II Fax diskette. Follow the instructions that appear on your monitor.
For a list of commands supported by the DataPort 2001, refer to Appendix B. If more information is required on a specific command, download the AT command file from the BBS.
Page 30
 
3
Although the DataPort 2001 may be configured in a variety of ways, its default configuration – the way it is when you first take it out of the box – is proper for typical data communications tasks. Moreover, software in your PC may automatically send initialization and other command strings to the DataPort 2001 as they are required. So you probably do not need a sophisticated knowledge of the commands used to control and configure the DataPort 2001. But you may need to know at least how to issue such commands.
An Overview of AT Commands
The DataPort 2001 uses AT commands and S-Registers to control its operation and firmware configuration.
In general, AT commands are responsible for instructing the DataPort 2001 to do a task, while S-Registers are responsible for determining how the AT command will perform that task. You issue these commands to your DataPort 2001 from your PC using communications software. (They also may be issued directly from a dumb asynchronous terminal.) When a DataPort 2001 receives a command, it responds with a message, known as a result code, that appears on your monitor.
For a list of commands supported by the DataPort 2001, refer to Appendix B. If more information is required on a specific command, download the AT command file from the AT&T Paradyne BBS.
For a list of result codes and their meanings, refer to Appendix F.
Page 31
AT Command Guidelines
The following section lists guidelines for using AT commands.
G
AT commands must be entered while the DataPort 2001 is in either Command mode or (when the DataPort 2001 is online with another modem) online Command mode.
Command mode is an idle state that allows you to modify the DataPort 2001’s operating parameters or issue DataPort 2001 commands.
G
The escape sequence (which consists of three consecutive plus characters — +++) is used to enter online Command mode from Data mode. (Data mode is a state where all entries made from the computer are considered data and are transmitted and received between DataPort 2001s.
To return to Data mode from online Command mode, use the ATO command.
G
All commands (except the A/ repeat command and the +++ escape sequence) must begin with the characters
AT (attention) and end by pressing the Enter key.
TYPE:
AT commands are entered using the following format:
TYPE:
AT
Xn
Where: X
is the AT command or S-Register and n is the
specific value for that command.
PRESS:
Enter
G
The AT (or at) prefix can be upper- or lowercase, but the modem will not recognize mixed case prefixes (At or aT).
G
The data character format (how your data is structured) for the AT command set must be one of the following. It can be set using your communications software:
8 data bits + no parity + 1 stop bit. – 7 data bits + parity + 1 stop bit (parity can be odd,
even, mark, or space).
G
Commands can be entered one at a time or in strings (several commands at once). Strings can have up to 40 characters after the AT prefix. Spaces, parentheses, and hyphens are not considered characters.
Page 32
G
Commands described in this manual with the suffix
n
have several options associated with them. For example, in the L
n
command, L0 sets the speaker volume to Low and L3 sets the speaker volume to High. If no value is entered for the
n
suffix, the DataPort 2001 assumes a
zero (0) value (in this case, low volume).
G
Valid commands are acknowledged with numeric or word result codes (unless the result codes have been disabled using the Q1 command). Appendix F lists all available result codes with numeric and word equivalents.
Page 33
Troubleshooting
4
Most modem problems are a result of incorrect cabling or incorrect settings within your communications or fax software. This chapter provides a list of common problems (P:) that you may encounter, followed by likely solutions (S:).
Power
P: Your DataPort 2001 does not power ON.
S: Make sure that the AC power transformer is plugged into
an AC power source, that its cable is plugged firmly into the Power input of the DataPort 2001, and that the DataPort 2001 is turned ON.
Phone Miswired
P: Your DataPort 2001 sends the message PHONE
MISWIRED to your computer.
S: Make sure that the cord leading from your telephone is
plugged firmly into the jack labeled PHONE.
No Line Connection
P: Your DataPort 2001 sends the message NO LINE
CONNECTION to your computer.
S: Make sure that the cord leading from the RJ11C wall outlet
is plugged firmly into the jack labeled LINE.
Page 34
Command Entry
P: You enter commands from the keyboard, but nothing
appears on your monitor. (You type AT and nothing happens.)
S: Make sure you have selected the same COM port that your
DataPort 2001 is connected to.
This can be done by holding down a keyboard character and watching the DataPort 2001’s SD light to see if it flashes. If it flashes as keys are pressed, the DataPort 2001 is receiving the data. Turn character echo ON as described in the next solution.
S: Issue the ATE1 command (character echo ON) to make
sure that characters can be echoed back to your monitor. An OK response should appear. Enter an AT and carriage return to make sure characters are displayed on your monitor.
S: Make sure that all AT commands are terminated with a
carriage return.
S: Make sure that the cable between the DataPort 2001 and
computer (PC) is a standard RS-232 cable that supports flow control and modem control signals. If the cable is not the correct type or has been cut or crushed, replace it. (Null modem cables, also known as crossover cables, cannot be used.) If you have a Macintosh, use the supplied serial cable.
S: Make sure that your communications software has a valid
character format. Valid formats consists of 8 data bits with no parity, or 7 data bits with even, odd, mark or space parity.
S: Make sure that your software is set to a valid DTE rate. The
DataPort 2001s support DTE data rates from 57,600 bps to 300 bps.
S: Make sure that your communications software is offline and
in Terminal mode.
S: Your DataPort 2001 may be configured for synchronous
operation by the &M2 or &Q2 commands. To return to asynchronous operation, refer to the
AT Command
Recovery
procedure at the end of this chapter.
Page 35
Dial
P: Your DataPort 2001 is configured for DTR dialing (&M2
or &Q2), but does not dial. (This is used for synchronous applications only.)
S: Verify that the telephone number stored in directory
location 1 is correct. Also verify that the computer is raising DTR from Off to ON to initiate a dial. The state of DTR is indicated by the TR light.
P: The message NO DIALTONE appears after dialing a
telephone number.
S: Make sure that the telephone cord is connected to the
DataPort 2001 and wall outlet. Dial the telephone number again.
S: Attach a telephone directly to the wall outlet and verify that
a dial tone exists. If one does not, contact your local telephone company.
S: Make sure that no additional characters are sent to the
DataPort 2001 during the connection process. The DataPort 2001 automatically aborts the call if it receives any.
S: Use the ATM1 or ATM2 command to turn the speaker ON
and listen for a dial tone. If no dial tone is heard, you may have a bad telephone cord.
S: Disable the Dial Tone Detect command (X0, X1, and X3)
and dial the telephone number. This forces the DataPort 2001 to dial without detecting a dial tone on the telephone line. This type of dialing is known as Blind Dialing.
Page 36
Answer
P: Your DataPort 2001 does not answer.
S: Make sure the telephone cord is connected to the DataPort
2001’s LINE connector.
S: You may be using a communications/fax package that has
an Answer mode setting that only allows the DataPort 2001 to answer incoming fax calls. Change this setting to Data and try the call again.
S: Attach a telephone to the wall telephone outlet and verify
that it rings during incoming calls.
S: Make sure that the Auto-Answer Ring Number configuration
option (ATS0) is set to a value other than 0 (disable). Use the AT&V command to view DataPort 2001 settings.
S: Make sure that the computer is providing DTR to the
DataPort 2001 (the TR light should be lit). If the computer does not provide DTR to the DataPort 2001, verify that the DataPort 2001’s &D command (DTR Action) is set for Ignore (&D0). (This may be required for some Macintosh applications.)
Connect
P: Your DataPort 2001 dials, but does not connect.
S: If the DataPort 2001 is operating behind a PBX, determine
if a 9 and comma (pause) are needed before the telephone number.
S: Verify whether Tone (ATDT) or Pulse (ATDP) dialing is
needed.
S: During the dialing or handshaking process, if any key on
the keyboard is pressed, the call will disconnect. This is known as any-key abort and is standard operation for dial modems.
Try dialing again, and wait for the CONNECT or BUSY message to display before entering data from the keyboard.
S: If both modems use V.32bis or V.32 modulation, set your
DataPort 2001’s V.32bis Train (ATS43) command to Long (0). (Factory setting is Long.)
Page 37
P: Your DataPort 2001 answers, but does not connect.
S: Make sure that the DataPort 2001 is configured for
Automode (ATS78=0). This allows the DataPort 2001 to connect to any modem that recognizes CCITT V.32bis, V.32, V.22bis, V.22, V.21, Bell 212A, Bell 103J and V.23 modulation schemes. The DataPort 2001 does not support other vendors’ proprietary modulation schemes.
S: Determine the originating modem’s modulation scheme,
and then use the ATS41 command to force your DataPort 2001 to operate at the same modulation scheme as the originating modem.
S: To test your hardware, perform a Local Analog Loopback
test (AT&T1) and verify that data entered at the computer is echoed back to the computer. Before starting the test, disable Error Control mode using either the AT\N0 or AT\N1 command. Issue the AT&T1 command, and begin to enter data from your keyboard. It should appear on your monitor. To stop the test, escape to command mode (+++) and issue the AT&T0 command.
P: The message NO CARRIER appears after dialing a
telephone number.
S: Make sure you dialed a correct and valid telephone, and
that a modem is connected to the other side.
Disconnect
P: Your DataPort 2001 dials and connects with another
modem, but after a moment, disconnects the call.
S: Your DataPort 2001 might be trying to communicate with an
older modem that does not support error control. (This is known as an error control disconnect, where the DataPort 2001 is configured to establish a call using error correction. If the modems cannot negotiate error control, then a disconnect occurs.)
Disable error control in your DataPort 2001 by entering an AT\N0 command. This places your DataPort 2001 into Buffer mode, a non-error control mode. Try dialing the number again.
Page 38
To restore error control to your DataPort 2001, issue either the AT\N7 command (turns error control ON) or the AT&F command (restores factory defaults and enables error control) after the call.
S: You may have a poor telephone line connection. Try dialing
again.
S: Your telephone may have Call Waiting enabled. Refer to
your local telephone book for procedures to disable this feature.
S: To test your DataPort 2001 hardware, perform a Local
Analog Loopback test (AT&T1) and verify that data entered at the computer is echoed back to the computer. Before starting the test, disable Error Control mode using either the AT\N0 or AT\N1 command. Issue the AT&T1 command, and begin to enter data from your keyboard. It should appear on your monitor. To stop the test, escape to Command mode (+++) and issue the AT&T0 command.
File Transfer
P: You are transmitting a compressed file, but the
throughput seems to be slow.
S: MNP5 data compression can add more overhead to a
compressed file. Turn data compression Off (AT%C0), and resend the file (if necessary).
P: You experience several errors while transferring a file.
S: Verify that your DataPort 2001 and communications
software are configured for the same type of flow control, for example, either RTS/CTS (AT\Q3) or XON/XOFF (AT\Q1).
If you are using XON/XOFF flow control, make sure the DataPort 2001’s parity matches the computer’s parity. Verify this within the communications software.
Make sure that your DataPort 2001’s parity matches the parity of the remote end. A mismatch in parity will cause flaky errors, such as a single line constantly being repeated.
Page 39
S: Set the software’s DTE rate (the speed of the DataPort
2001-to-computer connection) to a lower speed. The DataPort 2001 depends on the computer’s COM port UART. If a successful transfer occurs at a lower speed, then you may want to upgrade your computer’s COM port UART.
S: Use a different file transfer protocol. Some protocols, such
as Ymodem-G, are very sensitive and may cancel your file transfer.
Character Format
P: You make a successful connection, but “garbage”
characters appear on your screen.
S: The other modem may be configured for a different
character set (8 data bits, No parity, and 1 stop bit (8N1), 7E0, 7E1, and so on).
Refer to your software documentation for instructions on changing your character set.
P: You are trying to logon to an online service, but are
unsuccessful.
S: Verify the character structure of the online service and
make appropriate changes in your software before dialing. Some services, such as GEnie, require a character structure of 7E1.
S: Configure the DataPort 2001 for 2400 bps (ATS41=6) with
no error control (AT\N0) and try to call again.
Page 40
Rate
P: Your DataPort 2001 is configured to operate at
14,400 bps (ATS41=0), but connects at a lower speed, such as 2400 bps.
S: With Automode enabled (ATS78=0), your DataPort 2001
will match its dial-line rate and modulation scheme with the other modem’s dial-line rate. Therefore, if the other modem is configured to operate at 2400 bps (V.22bis), the DataPort 2001 will connect at that rate.
S: The DataPort 2001 does not support other vendors’
proprietary systems and may be forced by the other modem to connect at a lower rate also.
P: Your DataPort 2001 is configured for V.17 fax
(14,400 bps), but faxes at a lower speed.
S: The other fax modem/fax machine may not support V.17
fax. S: Make sure that your fax software supports V.17 fax. S: Make sure that 14,400 bps is selected as the send and
receive rate in your fax software. S: Make sure V.17 fax has not been disabled (ATS79=0). The
ATS79=1 command enables V.17 fax and is the factory
default.
P: Your DataPort 2001 does not disconnect the call and
hang up.
S: Change the setting of the &D command from Ignore (&D0)
to Standard RS-232 operation (&D2).
Page 41
Fax
P: Your DataPort 2001 cannot send or receive a fax.
S: Make sure that your fax software is correctly installed. S: Check your fax software to see if there is an Answer mode
or receive fax setting that must be enabled.
P: Sections of your fax are missing.
S: This often indicates a noisy telephone line or a flow control
problem. To resolve the flow control problem, try using
hardware flow control (CTS/RTS). This must be enabled in
your software (refer to the software’s documentation) and
set within your DataPort 2001 using the AT\Q3 command
(RTS/CTS flow control).
P: Your fax did not complete, and your DataPort 2001
displays results codes in the numeric format.
S: For some reason, your DataPort 2001 and software are no
longer communicating, and as a result, your DataPort 2001
is stuck in fax mode. Type ATE1V1 and press Enter. The
software should respond with an OK. Try sending or
receiving the fax again.
EC Light
P: The EC light is flashing.
S: Contact technical support for product return procedures.
AppleTalk Remote Access (ARA)
P: You have installed the ARA script from the AT&T BBS,
but are having problems loading ARA.
S: Turn AppleTalkr ON. S: Make sure that a conflicting package is not active. Refer to
your software documentation for ARA conflict information.
Page 42
AT Command Recovery
The following describes AT Command Recovery which returns your DataPort 2001 from “Dumb” mode. While in Dumb mode, the DataPort 2001 ignores all AT commands. This mode is only applicable to DataPort 2001s used in synchronous applications.
P: Your DataPort 2001 enters Dumb mode.
S: Synchronous dialing disables the use of AT commands and
places the DataPort 2001 into a state known as Dumb
mode. The DataPort 2001 operates fine in this mode, but
cannot be returned to Asynchronous mode where AT
commands are used.
The following procedures, known as AT Command Recovery, restore A T commands. Review these procedures before performing the recovery.
1. Turn the DataPort 2001 Off.
2. Turn the DataPort 2001 ON and immediately hold down
the A key on your computer keyboard.
After the power-up self-test, in which all front panel lights turn ON, several
A
characters appear on your monitor. Hold
down the key long enough for at least three consecutive
A
’s
to appear on your monitor.
3. Next, type T*** and press Enter. This must occur within
10 seconds of the previous entry.
(Make sure that you are consistent using uppercase or lowercase characters, for example, at*** or AT***.)
OK appears on your monitor. The DataPort 2001 is now in AT Command Recovery mode and remains in this state until a Save (AT&W) or power reset occurs. If you do not issue AT&W, the DataPort 2001 returns to Dumb mode when power is lost.
Page 43
When an AT recovery occurs, the following changes are made to your DataPort 2001:
The DataPort 2001 is configured for
Asynchronous mode and uses AT commands (AT&M1 or AT&Q1);
Data Set Ready (DSR) is configured for forced
ON (AT&S0); and
Carrier Detect (CD) is configured for forced ON
(AT&C0).
Page 44
 
5
Configuring the DataPort 2001 for VoiceSpan
To configure the DataPort 2001 for VoiceSpan operation, issue the following AT commands.
1. AT&F (Load factory defaults)
2. AT%VF (Load factory VoiceSpan defaults)
3. ATS0=0 (Disable Auto-Answer)
4. AT&W (Save options in non-volatile memory)
Appendix B shows in boldface type the default configuration values set by the %VF and &F commands.
Starting a VoiceSpan Session
Unlike a modem-to-modem session, a VoiceSpan session can begin with a normal voice telephone call. Two users might discuss what communications application they are going to run on their DTEs (for example, which interactive computer game they would like to play together), or they might establish that the applications are already running and they are ready to proceed.
When the two users wish to connect in VoiceSpan mode, they cause one application to dial and the other to answer. How this is done depends on the application. In some applications, dialing
Page 45
is simply a matter of selecting a telephone icon on the originating side; some applications require that you type a command. Answering may be automatic, or may require some user action.
Although the connection is already made, the DataPort 2001s make it appear to the applications that a new phone call is being initiated and answered. The users are now in a VoiceSpan session. While their DTE applications can send data back and forth, the users can also simultaneously communicate by voice.
The following pictures show the beginning of a typical VoiceSpan session.
1) Working at home, Chris telephones his colleague Jan to discuss an upcoming multimedia presentation.
2) After a few minutes they realize it would be useful to view the images they are discussing.
3) Using his PC, Chris initiates a call to Jan’s number.
Page 46
4) Jan’s DataPort 2001 answers Chris’s call and sends a RING message to her PC.
Chris and Jan are now in VoiceSpan mode.
5) Being able to view, change, and discuss the slides for their presentation...
6) ...Chris and Jan are able to work as if they are together in the same room.
Page 47
Table 5-1 shows in greater detail what occurs during the initiation of a VoiceSpan session with manual dial and manual answer.
Table 5-1. Initiating a VoiceSpan Session (1 of 2) Originating End
Answering End
The originating user lifts the receiver and tone dials the phone number of the answering end.
The answering phone rings, and the answering user picks up the receiver.
A standard voice call conversation begins. The two users establish the following:
1. Whether both users have multimedia communicators supporting VoiceSpan.
2. What application the users will run on their respective DTEs.
3. Whose DTE application will originate a call to initiate VoiceSpan operation. (In this example, the same side initiates VoiceSpan operation that initiated the call, but this is not required.)
The user on one end starts the application. If the application requires it, the user starts it in Answer mode.
The user on the other end starts the application. If the application requires it, the user starts it in Originating mode.
Because most modem-to-modem applications are not designed for a situation where the telephones are already connected, the DataPort 2001s at this point simulate the initiation of a telephone call.
Page 48
Table 5-1. Initiating a VoiceSpan Session (2 of 2) Originating End Answering End
The application sends an ATDT (tone dial) command to the DataPort 2001. The DataPort 2001 responds by sending VoiceSpan ring signals to the remote modem.
Upon detection of the VoiceSpan ring signal followed by a silence, the answering modem stops transmitting voice, and sends the RING message to the local DTE.
The application may send an ATA (answer) command to the modem, or the modem may reach its configured ring count for auto-answer. In either case, the modem sends the signals to initiate VoiceSpan mode.
The originating modem detects the VoiceSpan signals and the two modems establish a VoiceSpan connection. The originating modem sends a CONNECT message to the DTE, and the VoiceSpan ready signal to the local phone.
The answering modem sends a CONNECT message to the DTE, and the VoiceSpan ready signal to the local phone.
The V oiceSpan session begins.
The DataPort 2001 supports the possible combinations of Manual Dial, Manual Answer, Auto-Dial, and Auto-Answer. In cases where there is no local telephone off-hook, the DataPort 2001 connects in data-only VoiceSpan mode (no audio).
Page 49
DataBurst
In VoiceSpan mode, data transmission occurs at 4800 bps when there is sound to transmit at the same time. However, whenever the transmitting DataPort 2001 detects silence, it sends data at the highest rate possible (up to 14,400 bps). When there is new sound to transmit, the DataPort 2001 reverts to a data rate of 4800 bps. Switches between the high and low rates are made so quickly that they do not appreciably alter the sounds you hear.
This feature is called DataBurst, and can be enabled or disabled with the AT command %VA. (It also is enabled when the VoiceSpan Defaults AT command %VF is issued.) Enabling DataBurst on your DataPort 2001 affects the audio and data being sent to you. The rate at which your DataPort 2001 transmits data is affected by whether DataBurst is enabled in the remote DataPort 2001.
During a telephone conversation a DataPort 2001 usually can transmit data at high speed most of the time. This is because one party normally is silent while the other speaks, and even the speaker must occasionally pause for breath. When music or other nearly constant sound is being transmitted, the advantage of DataBurst is significantly reduced.
Data-Only Mode
To force data to be transmitted at the highest possible rate, you can momentarily disable the audio in one or both directions. This is done by hanging up your telephone, by pressing the telephone hookswitch briefly (called a “flash hook”), or by issuing a Data Mode Control command from your computer. (See Table 5-2.) All three methods enable high-speed data transfer and disable audio transmission in one direction. The other user can continue to talk and be heard by the user in data-only mode, but receives a beeping alert tone on the telephone receiver that means the other user cannot communicate by voice.
Simultaneous audio and data mode resumes when you lift the telephone receiver from the hook, perform another flash hook, or issue a Data Mode Control command.
Page 50
The following pictures show a session in which data-only mode is used.
1) Jan prepares to send a large file...
2) ...and Chris prepares to receive it.
3) Jan initiates the file transfer. Jan realizes there is too much background noise in her office for DataBurst to have much effect. She taps her telephone’s hookswitch to send the file at the maximum speed.
Page 51
4) Chris hears alert tones in his telephone handset that mean Jan is in data-only mode. Jan can still hear Chris.
5) Jan also hears a periodic beep to remind her she is in data-only mode. At any point she can tap the hookswitch to return to simultaneous audio and data mode.
Jan might instead simply hang up her phone to transmit data at high speed, and she might suggest to Chris that he hang up his phone, too. This way she can perform other work while awaiting Chris’s return, and the completion of the file transfer. When Chris gets back to the telephone and picks up the handset, a ring signal is sent to Jan’s DataPort 2001 alerting her that he is ready to resume voice communication.
Page 52
Table 5-2 shows in detail how the high-speed data-only feature of VoiceSpan is used.
Table 5-2. Data-Only Mode (1 of 2) Originating End
Answering End
The users are in a VoiceSpan session, with simultaneous audio and data communication.
One user prepares to send a large graphics file.
The remote user prepares the DTE application to receive the file.
After initiating the send, the user decides to use a burst of speed to hurry completion. (This can be done at any time, however.) The user taps the telephone hookswitch. This instantly puts the DataPort 2001 in high-speed data-only mode. (The user also could hang up the phone or issue the +++ escape sequence followed by the AT%VH1 command to invoke data-only mode.)
The remote user hears a periodic tone series meaning the other user can no longer communicate by voice. Because the other user still can hear, the user receiving the file can orally acknowledge that the file is received intact.
Page 53
Table 5-2. Data-Only Mode (2 of 2) Originating End Answering End
The application completes the send, and the remote user acknowledges receipt. The user returns to VoiceSpan mode by tapping the telephone hookswitch. Simultaneous audio and data mode is restored.
The VoiceSpan session proceeds.
Page 54
Ending a VoiceSpan Session
To end a VoiceSpan session, one user causes the DTE application to hang up. (How this is done is application­dependent.) The DataPort 2001s disconnect. If the telephones are still off-hook, the users can continue their conversation, uninterrupted.
The following pictures show the end of a typical VoiceSpan session.
1) Finished with their discussion for now, Jan and Chris direct their PC applications to hang up...
2) ...but they still are able to communicate until they actually hang up their telephones.
Page 55
Table 5-3 shows a session termination in greater detail.
Table 5-3. Ending a VoiceSpan Session Originating End
Answering End
The users establish that they are finished with VoiceSpan for now.
One user causes the DTE application to issue a +++ escape and an ATH (On-hook) command. The DataPort 2001 initiates its disconnect sequence.
The remote DataPort 2001 detects the preparation to disconnect, and responds.
The VoiceSpan session ends and the DataPort 2001s are disconnected. If the telephones are both off-hook, the users can continue their conversation. Hanging up the phones ends the call.
Page 56
VoiceSpan Alert Sounds
Several different sounds are used to help notify you of the status of your VoiceSpan session.
A musical sequence similar to the AT&T calling card signal notifies you that a VoiceSpan session has begun. This sound is repeated when the remote DataPort 2001 switches to data-only mode.
A short repeating beep reminds you when your DataPort 2001 is in data-only mode, but the remote user’s DataPort 2001 is not.
Your DataPort 2001 generates two different kinds of rings. A ring similar to a normal telephone ring alerts you when another DataPort 2001 has dialed yours. A ring consisting of higher tones occurs when the DataPort 2001s are connected and your remote partner takes the remote telephone off-hook while your telephone is still on-hook.
Table 5-4 shows in detail how these sounds are used.
Page 57
Table 5-4. VoiceSpan Alert Sounds Site A
Status
Site A Alert
Site A Transmit
Site B Transmit
Site B Alert
Site B Status
Off-hook, calling Site B
Normal Ring
On-Hook
Going from On-Hook to Off-Hook in Audio and Data Mode
AT&T Signal
Data, then Audio and Data
Data High
Ring
On-Hook
Going from On-Hook to Off-Hook (First Time) in Audio and Data Mode
AT&T Signal (Once)
Audio and Data
Audio and Data
AT&T Signal (Once)
Going from On-Hook to Off-Hook (First Time) in Audio and Data Mode
Off-Hook in Data-Only Mode
Short Beep
Data Audio and
Data
AT&T SIgnal
Off-Hook in Audio and Data Mode
Off-Hook in Audio and Data Mode
AT&T Signal
Audio and Data
Data Short
Beep
Off-Hook in Data-Only Mode
Off-Hook in Data-Only Mode
AT&T Signal
Data Data AT&T
Signal
Off-Hook in Data-Only Mode
NOTE:
In a VoiceSpan session, your DataPort 2001 is in data-only mode when you have tapped the hookswitch, entered the AT%VH1 command, or hung up the phone.
Page 58
   
A
Table A-1 describes each front panel LED on the DataPort 2001, as shown in Figure A-1.
493-14365
EC HS CD OH RD SD TR MR
DataPort 2001
Figure A-1. DataPort 2001 Front Panel Status Lights
Page 59
Table A-1. LED Descriptions (1 of 2) LED
Label
Description
EC Error Control. When ON, the DataPort 2001 is using
an error control protocol such as V.42 or MNP.
HS High Speed. When ON, the DataPort 2001 is
transmitting data across the telephone line at its configured rate (for example, the DataPort 2001 is configured for V.32 bis and connects at 14,400 bps), or the DataPort 2001 is connected to a remote modem that has restricted the DataPort 2001 to 9600 bps in V.32 mode.
The HS LED also remains ON when the DataPort 2001 is idle.
When Off, the DataPort 2001 is operating at a speed lower than its configured rate. In a VoiceSpan session with DataBurst, the HS LED therefore reflects whether audio plus data or data alone is being transmitted: audio input causes data to be transmitted at a lower speed, and the LED turns Off; a pause in audio input allows data to be transmitted at a higher speed, and the LED turns ON.
CD Carrier Detect. When ON, the DataPort 2001 has
established a connection with a modem at the other end of the telephone line. This LED follows the status of the CD signal, Pin 8 of the EIA RS-232 interface. (This description assumes that the &C command is configured for standard EIA RS-232 operation (&C1). Refer to the &C command in Appendix B for more information.)
OH Off-Hook. When ON, the DataPort 2001 is connected
to the telephone line and a data or fax call is in progress.
RD Receive Data. When ON, the DataPort 2001 is
sending data to your computer. This LED follows the status of the RXD signal, Pin 3 of the EIA RS-232 interface.
Page 60
Table A-1. LED Descriptions (2 of 2) LED
Label Description
SD Send Data. When ON the computer is sending data to
the DataPort 2001. This LED follows the status of the TXD signal, Pin 2 of the EIA RS-232 interface.
TR Terminal Ready. When ON, the computer is attached
and ready to send data to or receive data from the DataPort 2001. Note that if the &D command is set for Ignore (&D0), then this LED is always ON.
If the correct COM port is not selected, this LED will not light. The &D command (DTR Action) must be set for standard EIA RS-232 operation (&D2) for the LED to function this way.
When Off, data cannot flow between the two devices. This LED follows the status of the DTR signal, Pin 20
of the EIA RS-232 interface.
MR Modem Ready. When ON, the DataPort 2001 is ready
to send data to or receive data from the computer. This LED follows the status of the DSR signal, Pin 6 of the EIA RS-232 interface.
Page 61
  
B
Table B-1 lists AT commands and S-Registers supported by the DataPort 2001. This table lists standard AT commands and S-Registers first (e.g., ATA and ATS0=0), followed by extended AT commands: the ampersand (&) commands (AT&C0); the backslash (\) commands (AT\A); and the percent (%) commands (AT%A). Boldface type indicates factory settings (see the &F0 command), and, where noted, the VoiceSpan default settings (see the %VF command).
Table B-2 shows how the DataPort 2001 determines whether or not to connect in VoiceSpan mode.
Additional information for AT commands supported by the DataPort 2001 is available on the AT&T Paradyne BBS. If you require more details on a particular command, dial the BBS and download the appropriate AT command file.
See
An Overview of AT Commands
in Chapter 2 for an
explanation of command entry and usage.
Page 62
Table B-1. AT Command and S-Register List (1 of 34) AT
Command/ S-Register
Description
+++ Escape Sequence
Causes the DataPort 2001 to exit Data mode and enter online Command mode. The O command returns you to Data mode.
The escape sequence must be preceded and followed by a pause to distinguish it from data. (See S12.) The value of the escape character can be changed. (See S2.)
A/ Repeat Last Command
Repeats the previous command string entered. Do not precede the A/ command with AT or follow it with a carriage return.
A Answer Mode
The Answer command causes the DataPort 2001 to go off-hook and answer an incoming call.
B
n
CCITT/Bell Mode Determines the protocol used if the dial-line rate
is set to 300 or 1200 bps. It has no effect if the rate is set to another value. (See %B and S41.)
B0 V.21 or V.22 (300 or 1200 bps)
B1 Bell 103 or Bell 212A (300 or 1200 bps)
B2 V.23 (send at 75, receive at 1200 bps) B3 V.23 (send at 1200, receive at 75 bps) NOTE: For V.23, both the local DataPort 2001
and the remote modem must be configured for the same mode of operation: both set to B2, or both set to B3.
Page 63
Table B-1. AT Command and S-Register List (2 of 34) AT
Command/ S-Register
Description
D
n
Dial Any digit or symbol (0–9, *, #, A, B, C, D) may be
dialed as touch-tone, but only 0–9 can be dialed in Pulse Dial mode. A dial string can be up to 40 characters long. Spaces, hyphens, and parentheses do not count; these characters are used to enhance readability and are ignored.
Dial Command Modifiers The following modifiers can be used in a dial
string: T Touch-tone dialing. Any digit 0–9, * , # , A,
B, C, or D is valid. P Pulse dialing. Only the digits 0–9 are valid. , Pause. The DataPort 2001 pauses before
processing the next character in the dial
string. Pause length is determined by the
value of
S8 (Pause Time). W Wait for dial tone. The DataPort 2001
waits for a second dial tone before
processing the dial string. This can be the
initial dial tone or can be used when dialing
through a tandem PBX. For example:
ATDT9W555-6789 ; Return to Command mode. Allows
AT command strings that exceed the
40-character limit to be linked together.
This is useful when using a calling card
number or an international telephone
number. The DataPort 2001 remains in
Command mode until a dial string ends
without a semicolon.
Page 64
Table B-1. AT Command and S-Register List (3 of 34) AT
Command/ S-Register
Description
Dial Command Modifiers (continued) R Reverse Dial mode. Causes the originating
DataPort 2001 to send out an answertone
once it no longer detects ringback.
(Ringback is the ring you hear at the
originating site when making a call.) The R
parameter must be the last character in
the dial string. For correct operation, at
least one ringback must be detected;
therefore, the remote modem should be
placed off-hook into Originate mode on the
second ring or later. @ Quiet answer. The DataPort 2001 waits for
5 seconds of silence after dialing
the number. If silence is not detected, the
DataPort 2001 sends a NO ANSWER
result to the computer. ! Hook flash. The DataPort 2001 goes
on-hook for 0.5 seconds, then returns
off-hook. $ AT&T Calling Card Tone Detect. The
DataPort 2001 awaits the AT&T Calling
Card Tone. If the Calling Card Tone is not
detected in the amount of time specified by
S7 (No-Answer Timeout), the DataPort
2001 sends NO CARRIER or (for cellular
operation) NO ANSWER to the computer. Spaces, hyphens, and parentheses
These may be included for readability, but
do not affect dialing.
Page 65
Table B-1. AT Command and S-Register List (4 of 34) AT
Command/ S-Register
Description
DL Dial Last Number
Redials the last telephone number dialed. For this command to work properly, at least one valid ATD command must have been issued since the DataPort 2001 was turned ON.
DS=
n
Dial Stored Number Dials telephone number stored in directory
location
n
(where n is 1 or 2). The DataPort 2001 supports two telephone directory entries. (See &Z.)
E
n
Command Character Echo Allows characters entered at your keyboard to be
displayed on your monitor. E0 Disables echo
E1 Enables echo
H
n
Hook Control Determines if the DataPort 2001 is on-hook
(ready for a call) or off-hook (connected or busy) H0 On-hook
H1 Off-hook
Page 66
Table B-1. AT Command and S-Register List (5 of 34) AT
Command/ S-Register
Description
I
n
Identification
I0 Displays product code–144 I1 Displays ROM checksum I2 Performs an EEPROM check I3 Displays serial number and
AT&T Paradyne
I4 Displays alphanumeric modem number I5 Displays circuit card part number I6 Displays software part number I9 Displays firmware revision number I10 Allows the value of I0 to be changed to
144 (I10=0), 240 (I10=1), 480 (I10=2), 960 (I10=3), or 120 (I10=4)
I11 Displays a ROM checksum in a
hexadecimal format
I17 Displays last fatal error recorded I19 Displays firmware revision number in an
alphanumeric format
L
n
Speaker Volume Adjusts the volume of the speaker in the
DataPort 2001. L0, L1 Low volume
L2 Medium volume
L3 High volume
Page 67
Table B-1. AT Command and S-Register List (6 of 34) AT
Command/ S-Register
Description
M
n
Speaker On/Off Control M0 Speaker always Off.
M1 Speaker ON until carrier signal
becomes active.
M2 Speaker always ON.
O Return Online to Data Mode
Forces the DataPort 2001 from online Command mode to Data mode.
P Pulse Dial
Specifies rotary-type dialing. See D
n.
Q
n
Result Codes Allows messages, such as OK and BUSY, to be
displayed. Refer to the V and X commands for more information.
Q0 Enables result codes
Q1 Disables result codes Q2 Enable in Originate mode
S
n=r
Change S-Register
n
= S-Register
r
= new value of S-Register
S
n
? View S-Register
Displays the value of a specific S-Register
n
(for
example, S0?).
Page 68
Table B-1. AT Command and S-Register List (7 of 34) AT
Command/ S-Register
Description
S0=
n
Auto-Answer Ring Number 0 = Disable Number of rings before the DataPort 2001
answers. Accepts a ring count from 0 to 255. Factory setting is
1. If set to 0, a call must be
answered manually, or by issuing the A command.
S2=
n
AT Escape Character Sets the AT Escape Character to a value
from 0 to 127. Factory setting is 43, an ASCII + character.
S3=
n
Carriage Return Character Sets the Carriage Return Character to a value
from 0 to 127. Factory setting is 13, an ASCII carriage return.
S4=
n
Line Feed Character Sets the Line Feed Character to a value from 0 to
127. Factory setting is 10, an ASCII line feed character.
S5=
n
Backspace Character Sets the Backspace Character to a value from 0
to 127. Factory setting is 08, an ASCII backspace character.
S6=
n
Blind Dial Pause Time Sets the amount of time the DataPort 2001 waits
before dialing when Dial Tone Detect is disabled (see X command). Accepts a pause time from 2 to 255 seconds. Factory setting is 2 seconds.
Page 69
Table B-1. AT Command and S-Register List (8 of 34) AT
Command/ S-Register
Description
S7=
n
No Answer Timeout Sets the amount of time the DataPort 2001 waits
before abandoning a call that produces no answer tone. Accepts a value from 1 to 255 seconds. Factory setting is 45 seconds.
Cellular setting is 120 seconds.
S8=
n
Pause Time for the “,” Dial Modifier Sets the length of the pause invoked by a comma
in the Dial command string. Accepts a value from 0 to 255 seconds. Factory setting is 2 seconds.
S9=
n
Carrier Detect Response Time Required for software compatibility. Although the
DataPort 2001 does not support this register, it issues an OK for values entered.
S10=
n
No Carrier Disconnect 255 = Disable Sets the amount of time the DataPort 2001 will
wait before disconnecting when no carrier signal is detected. Accepts a value from 0 to 254 in 0.1 second increments.
Factory setting is 20 (2 seconds/2000 msec).
Cellular setting is 100 (10 seconds/10,000 msec).
S11=
n
DTMF Tone On Timer Sets the duration of a DTMF tone (touch-tone).
Accepts a value from 50 to 255 milliseconds. A value less than 50 defaults to 50 milliseconds. Factory setting is 70 milliseconds.
Page 70
Table B-1. AT Command and S-Register List (9 of 34) AT
Command/ S-Register
Description
S12=
n
Escape Guard Time Sets the duration of the pause required before
and after an escape sequence (+++) for it to be treated as an escape sequence and not data. Accepts a value from 0 to 255 in 20 millisecond increments. Factory setting is 50 (1 second/ 1000 msec).
S13=
n
DTMF Tone Off Timer Sets the duration of the wait between DTMF
tones (touch-tones). Accepts a value from 50 to 255 milliseconds. A value less than 50 defaults to 50 milliseconds. Factory setting is 70 milliseconds.
S18=
n
Test Timeout Sets the duration of any test initiated by the
&T command. If S18=0, a test runs indefinitely unless manually canceled (see &T0).
Accepts a value of 0 for Disable, or from 1 to 255 seconds.
S25=
n
DTR Detection Sets the amount of time between the DataPort
2001 detecting loss of DTR and the DataPort 2001 responding to loss of DTR. This setting is used to determine the DTR delay required by the &D4 command.
Accepts a value of 0 for Disable, or from 1 to 254 (in 0.1 second increments), or 255 for infinite delay.
Page 71
Table B-1. AT Command and S-Register List (10 of 34) AT
Command/ S-Register
Description
S26=
n
RTS-to-CTS Delay Sets the amount of time the DataPort 2001 waits
after receiving the RTS signal before sending the CTS signal to the computer. Accepts a value from 0 to 255 in 10 millisecond increments. Factory setting is 0 milliseconds.
S41=
n
Dial-Line Rate Sets the protocol and rate. Accepts the following
values:
0,1 = 14,400 (V.32 bis)
2 = 12,000 (V.32 bis) 3 = 9600 (V.32 bis/V.32) 4 = 7200 (V.32 bis) 5 = 4800 (V.32 bis/V.32) 6 = 2400 (V.22 bis) 7 = 1200 (V.22)
8 = 1200 (212A) 10 = 0–300 (V.21) 11 = 0–300 (103J) 12 = 1200/75 (V.23) 13 = 75/1200 (V.23) The S41 S-Register can be set with the B or
%B command, or can be used to override the values set by those commands.
Page 72
Table B-1. AT Command and S-Register List (11 of 34) AT
Command/ S-Register
Description
S43=
n
V.32 bis Train Sets the duration of the V.32 handshaking
sequence. (This has no effect when running VoiceSpan. See S75.)
0 = Long
1 = Short Cellular setting is Short.
S49=
n
Buffer Disconnect Delay Sets how long the DataPort 2001 waits to
disconnect after it has received a disconnect command. This delay allows any data that is stored in the DataPort 2001’s buffer to be transmitted to the remote modem.
0 = Disable Accepts a value from 0 to 255 seconds.
Factory setting is 10 seconds.
S61=
n
Maximum Rate in Data-Only Mode Sets the data rate used when in data-only mode.
S61=0 14,400 bps
S61=1 12,000 bps S61=2 9,600 bps S61=3 7,200 bps S61=4 4,800 bps %VF sets this to 0.
Page 73
Table B-1. AT Command and S-Register List (12 of 34) AT
Command/ S-Register
Description
S62=
n
Additional Rings to Answer Specifies the number of rings to be sent to the
local telephone (or emulated on the DataPort
2001) before a RING message is sent to the computer. This allows a user to intercept a voice call that the computer would interpret as a data call.
S62=0 Disable S62=1 1 ring
through S62=255 255 rings
%VF sets this to S62=2 (2 rings).
S63=
n
VoiceSpan Call Discriminate Determines whether to use the modulation
indicated by the calling tone; if disabled, the modulation is selected according to the value of the %VS configuration option.
S63=0 Disable
S63=1 Enable
%VF sets this to 1. Table B-2 shows the relationship of S63 to the setting of %VS (VoiceSpan Toggle) in call establishment.
S64=
n
S64 – VoiceSpan Discriminate Timeout Determines how long call discrimination can be
tried before the default modulation (V.32 bis) is used.
S64=0 0 seconds through S64=255 255 seconds
%VF sets this to S64=10 (10 seconds).
Page 74
Table B-1. AT Command and S-Register List (13 of 34) AT
Command/ S-Register
Description
S65=
n
Line Current Disconnect Enables or disables line current disconnects.
Normally, loss of line current means that the remote DataPort 2001 has disconnected. In cases where the line current is interrupted by the network when the line is not being disconnected, Line Current Disconnect delay should be lengthened, or Line Current Disconnect disabled.
S65=0 Disconnect after 8 milliseconds
S65=1 Disconnect after 90 milliseconds S65=2 Disable
&F commands set this to 0.
S66=
n
VoiceSpan Phone Ring Count Sets the maximum number of rings used to alert
the user to an impending VoiceSpan session. The signal used for this ring is audibly distinct from a normal ring.
S66=0 Disable S66=1 1 ring
through S66=254 254 rings
S66=255 Alert signal rings forever %VF sets this to S66=4 (4 rings).
Page 75
Table B-1. AT Command and S-Register List (14 of 34) AT
Command/ S-Register
Description
S67=
n
Hardware Bypass Control Determines under what conditions the DataPort
2001 will turn on or turn off Hardware Bypass. Hardware Bypass connects the phone directly to the line. In this state, the local phone can be used as if the DataPort 2001 is powered off.
S67=0 Disable
S67=1 Bypass If DTR Drops S67=2 Bypass Until DataPort 2001 goes
off-hook
%VF sets this to 0.
S68=
n
RI Follows Local Phone Determines whether the RI (Ring Indicator) signal
indicates the hookswitch status of the telephone connected to the Voice Interface Port.
S68=0 Disable
S68=1 Enable %VF sets this to 0.
S75=
n
VoiceSpan Fast Train Enables or disables fast training when running
VoiceSpan. (See S43.)
0 = Enable
1 = Disable %VF sets S75 to 0.
Page 76
Table B-1. AT Command and S-Register List (15 of 34) AT
Command/ S-Register
Description
S76=
n
V.32 bis Autorate for Dial-Line Operation Determines whether the DataPort 2001 can
adjust line rate according to the line conditions.
0 = Enable
1 = Disable 2 = Start at 4800 bps 3 = Start at 9600 bps Cellular setting (&F5) is Start at 4800 bps.
S78=
n
V.32 bis Automode for Dial-Line Operation Determines whether the DataPort 2001 can
connect using a modulation scheme other than that specified by S41.
0 = Enable
1 = Disable
S79=
n
V.17 Fax Disable Enables and Disables V.17 fax (14,400 bps)
functionality. 0 = Disable
1 = Enable
Page 77
Table B-1. AT Command and S-Register List (16 of 34) AT
Command/ S-Register
Description
S84=
n
AT Command Mode Determines how the DataPort 2001 responds to
valid and invalid AT commands.
S84=0 Normal
S84=1 ERROR result code is not issued in
response to invalid commands
S84=2 All invalid commands and all commands
that alter configuration options are ignored
CAUTION: Once the ATS84=2 command has been issued, the DataPort 2001 cannot be reconfigured by any AT commands, and it responds OK to all commands. Commands that do not affect configuration function normally. The only configuration change that is acted on is ATS84=0, which restores normal AT Command mode.
S85=
n
Fast Disconnect Determines whether the DataPort 2001 instantly
goes on-hook in response to a disconnect command.
0 = Disable
1 = Enable
Page 78
Table B-1. AT Command and S-Register List (17 of 34) AT
Command/ S-Register
Description
S89=
n
V.42 ARQ Window Size Increase NOTE:There is no need to change this register
unless your application requires satellite delays or uses a cellular network. For best performance, leave the register at its default setting of six frames (S89=0).
Sets the V.42 ARQ Window Size to a value of six to fifteen frames. This is only valid when using V.42 bis data compression or V.42 error control.
0 = 6 frames (factory setting) 1 = 7 frames 2 = 8 frames 3 = 9 frames 4 = 10 frames 5 = 11 frames 6 = 12 frames 7 = 13 frames 8 = 14 frames 9 = 15 frames (cellular setting)
Any values greater than 9 (15 frames) default to
9.
Page 79
Table B-1. AT Command and S-Register List (18 of 34) AT
Command/ S-Register
Description
S90=
n
DTE Rate = VF Rate Automatically adjusts the computer’s rate to
equal the dial-line rate.
0 = Disable
1 = Enable NOTE:This register is not valid if Direct mode
(\N1) is used.
S91=
n
Cellular Enhancements This is part of the ETC protocol and is enabled
when the DataPort 2001 is configured using AT&F5 or AT&F6 commands.
0 = Disable
1 = Enable Cellular setting is Enable.
T Tone Dial
Specifies touch-tone dialing. This is the default type. See D
n.
V
n
Result Code Format Determines the way result codes are sent to the
DTE. See Table A-2 in Appendix A. V0 Displays as digits (Numbers 1)
V1 Displays as text
V2 Displays as digits (Numbers 2)
Page 80
Table B-1. AT Command and S-Register List (19 of 34) AT
Command/ S-Register
Description
X
n
Extended Result Codes, Dial Tone Detect, Busy Tone Detect
See Table A-2 in Appendix A for a list of extended result codes.
X0 Disables extended result codes 5–16, dial
tone detect, and busy tone detect
X1 Enables extended result codes 5–16,
disables dial tone detect and busy tone detect.
X2 Enables extended result codes 5–16 and
dial tone detect, disables busy tone detect.
X3 Enables extended result codes 5–16,
disables dial tone detect, enables busy tone detect.
X4 Enables extended result codes 5–16,
dial tone detect, and busy tone detect.
X5 Adds error control suffix (REL) to extended
result codes 20–27 if error control is used, enables dial tone detect and busy tone detect.
X6 Adds either V.42 or MNP suffix to
extended result codes 20–27 if data compression is used, enabled dial tone detect and busy tone detect.
X7 Computer’s data rate appears in the
Connect message instead of the telephone line data rate, enables dial tone detect and busy tone detect.
Page 81
Table B-1. AT Command and S-Register List (20 of 34) AT
Command/ S-Register
Description
Y
n
Long Space Disconnect Determines whether the DataPort 2001
disconnects if a long space is detected. Y0 Disable
Y1 Enable
Z
n
Reset and Load Active Loads configuration options saved with the
&W command. Z0 Loads configuration options in User 0 into
Active.
Z1 Loads configuration options in User 1 into
Active.
Z or Z3
Performs a reset and loads storage area specified by &Y into Active.
&C
n
CD (Carrier Detect) Control Determines the handling of the Carrier Detect
signal.
&C0 Forced On
&C1 Follows standard RS232 operation: CD is
on when the remote modem’s carrier is detected.
&C2 Forced on, but turns off momentarily when
disconnected. &C3 Follows DTR. &C4 Simulated Control Carrier. &C5 Follows DTR, but turns off upon
disconnect.
Page 82
Table B-1. AT Command and S-Register List (21 of 34) AT
Command/ S-Register
Description
&D
n
DTR (Data Terminal Ready) Action Determines the handling of the Data Terminal
Ready signal. &D0 Ignore
&D1 Places DataPort 2001 into Online
Command mode (the call is not
disconnected) when the DTR signal turns
Off. An ATO returns the DataPort 2001 to
Online mode.
&D2 Follows standard RS232 operation.
When DTR turns Off, the DataPort 2001
disconnects.
&D3 Reloads the contents of User 0 (A TY0) or
User 1 (ATY1) into the Active memory
area when DTR turns Off. This is similar to
the ATZ command (ATZ=ATZ3), but does
not perform a complete power reset. &D4 The local DataPort 2001 does not
disconnect from the call until the local
computer turns DTR Off regardless of how
the remote modem disconnects the call.
See S25 for more information.
Page 83
Table B-1. AT Command and S-Register List (22 of 34) AT
Command/ S-Register
Description
&F
n
Select Factory Default and Enhanced Throughput Cellular (ETC ) Configuration Options
&F0 Loads factory configuration options into
Active memory. &F5 Loads the ETC protocol. Use this setting
when the DataPort 2001 is attached
directly to a cellular telephone. An RJ11
adapter (which can be purchased from
your cellular telephone supplier) is required
for this configuration. &F6 Loads the ETC protocol. Use this setting
when the DataPort 2001 is connected
directly to a normal telephone line, but
communicates with a remote modem that
is attached to a cellular telephone.
&G
n
V.22 bis and V.22 Guard Tone Determines the nature of the V.22 Guard Tone.
&G0 Disable
&G1 550 Hz &G2 1800 Hz
&I
n
Transmit Level Determines transmit level for data over dial lines.
Values can range from –10 dBm to –25 dBm. There is no default setting for &I; the factory
setting for Transmit Level is Permissive mode (&J).
Cellular setting (&F6) is –18 dBm.
Page 84
Table B-1. AT Command and S-Register List (23 of 34) AT
Command/ S-Register
Description
&J
n
Transmit Mode Sets Permissive control mode for transmit level,
overriding any preceding &I command. &J or &J0 Permissive mode
&Mn, &Q
n
Async/Sync Mode and Computer Dialer Type NOTE: &M and &Q perform the same function. It
is not necessary to enter both commands.
&M0, &Q0
Enables asynchronous operation with
AT command protocol dialing.
&M1, &M3 &Q1, or &Q3
Enables synchronous operation with
AT command protocol dialing. &M2, &Q2
Enables synchronous operation with DTR
dialing method. (Note that the &D
command must be set to &D2.)
&P
n
Pulse Dialing Make/Break Ratio Sets the relative duration of pulses in Pulse
Dialing mode.
&P0 Make/break ratio is 39 milliseconds to
61 milliseconds
&P1 Make/break ratio is 33 milliseconds to
67 milliseconds
Page 85
Table B-1. AT Command and S-Register List (24 of 34) AT
Command/ S-Register
Description
&R
n
RTS (Request To Send) Action Determines the handling of the Request To Send
signal. &R0 Follows standard RS-232 operation: RTS
must be on for the computer to transmit to
the DataPort 2001.
&R1 Ignore.
&R2 Simulated Control Carrier.
&S
n
DSR (Data Set Ready) Control Determines the handling of the Data Set Ready
signal.
&S0 Forced ON.
&S1 Follows standard RS-232 operation: the
DataPort 2001 controls DSR. &S2 Forced on, but turns off momentarily when
disconnected. &S3 Follows DTR. &S4 ON early (when data mode command is
entered). &S5 Delay until Data mode is entered.
Page 86
Table B-1. AT Command and S-Register List (25 of 34) AT
Command/ S-Register
Description
&T
n
Tests Initiates and terminates Loopback and Pattern
tests. Only one test can run at a time. &T0 Stops any test in progress and displays
test results. &T1 Local Analog Loopback test. &T2 Pattern test. &T3 Local Digital Loopback test. &T4 Accepts request for Remote Digital
Loopback test. &T5 Denies request for Remote Digital
Loopback test. &T6 Remote Digital Loopback test. &T7 Remote Digital Loopback test with Pattern. &T8 Local Analog Loopback test with Pattern. &T9 Self-test.
NOTE:The DataPort 2001 must be in Direct mode (\N1) to perform a test. Commands &T1, &T6, &T7, and &T8 also can be performed in Buffer mode (\N0). The AT&T0 must be issued to display test results.
Page 87
Table B-1. AT Command and S-Register List (26 of 34) AT
Command/ S-Register
Description
&V
n
View Configuration Options and Phone Directory &V0 Displays current configuration options in
Active memory. &V1 Displays configuration options stored in
memory area specified by &Y command. &V2 Displays configuration options stored in
User 0. &V3 Displays configuration options stored in
User 1. &V4 Displays telephone numbers stored in
directory locations 1 and 2. &V8 Displays DataPort 2001 status information
for troubleshooting. &V1
n
Displays a continuous scroll of the View
command. (
n
= 0 for &V0, 1 for &V1, 2 for
&V2, 3 for &V3, and 4 for &V4.)
&W
n
Write (Save) Changes to Memory Saves configuration options in one of two user
areas. (See also Z and &Y.) &W0 Saves current configuration options to
User 0. &W1 Saves current configuration options to
User 1.
&X
n
Transmit Clock Source Determines the source of timing (for synchronous
applications only.)
&X0 Internal
&X1 External &X2 Receive Clock Loop
Page 88
Table B-1. AT Command and S-Register List (27 of 34) AT
Command/ S-Register
Description
&Y
n
Load Configuration Options on Power-Up Selects configuration options that were stored
using the &W command.
&Y0 Loads configuration options from
User 0.
&Y1 Loads configuration options from User 1.
&Z
n=x
Store Telephone Numbers Stores telephone number
x
into directory n (1 or
2). The phone number can contain any characters appropriate to the dial type (touch-tone or Pulse), and readability characters such as hyphens. (See the D command for more information.) The total of both directory entries cannot exceed 40 characters.
\A
n
Maximum Frame Size Changes the number of characters sent per
frame of data. \A0 64 characters per frame
\A1 128 characters per frame \A2 192 characters per frame
\A3 256 characters per frame
\A4 32 characters per frame \A5 16 characters per frame
Cellular setting (&F5) is \A4.
Page 89
Table B-1. AT Command and S-Register List (28 of 34) AT
Command/ S-Register
Description
\C
n
Error Control Negotiate Buffer Determines whether the DataPort 2001 buffers
data during error control negotiation.
\C0 Disable
\C1 Enable \C2 Disable but enable upon fallback.
\D
n
CTS Control Determines the handling of the Clear To Send
signal.
\D0 Forced ON.
\D1 Follows standard RS-232 operation: CTS
follows DTS. \D2 Forced on, but turns off momentarily when
disconnected. \D3 Follows state of DTR signal.
\G
n
Modem-to-Modem Flow Control Controls whether modem-to-modem flow control
is used for Buffer Mode connections. (See \N.)
\G0 Disable
\G1 Enable
Page 90
Table B-1. AT Command and S-Register List (29 of 34) AT
Command/ S-Register
Description
\K
n
Buffer Control, Send Break Control, Break Forces Escape
Controls whether buffered data is discarded upon a break sequence (Buffer Control), whether a break sequence is sent before data (Send Break Control), and whether a break sequence forces the DataPort 2001 into Command mode (Break Forces Escape).
\K0 Discards data, sends break before data,
and enables Break Forces Escape. \K1 Discards data, sends break before data,
and disables Break Forces Escape. \K2 Keeps data, sends break before data, and
enables Break Forces Escape. \K3 Keeps data, sends break before data, and
disables Break Forces Escape. \K4 Keeps data, sends data before break, and
enables Break Forces Escape.
\K5 Keeps data, sends data before break,
and disables Break Forces Escape.
Page 91
Table B-1. AT Command and S-Register List (30 of 34) AT
Command/ S-Register
Description
\N
n
Error Control Mode Determines the type of error control used.
\N0 Buffer mode \N1 Direct mode \N2 MNP or disconnect \N3 MNP or buffer \N4 LAPM or disconnect (cellular setting) \N5 LAPM or buffer \N6 V.42/MNP or disconnect
\N7 V.42/MNP or buffer
\Q
n
Flow Control Determines the flow control settings for data from
the computer and from the DataPort 2001.
Flow Control of Computer:
\Q0, \Q4, \Q5, \Q6 Disable \Q1 XON/XOFF \Q2, \Q3 CTS to computer
Flow Control of DataPort 2001:
\Q0, \Q2, \Q4 Disable \Q1, \Q5 XON/XOFF \Q3, \Q6 RTS to DataPort 2001
Page 92
Table B-1. AT Command and S-Register List (31 of 34) AT
Command/ S-Register
Description
\T
n
No Data Disconnect Timer Forces a disconnect if nothing is transmitted or
received for a specified period.
\T0 Disable
\Tn Sets no Data disconnect timer to a value
from 1 minute to 255 minutes.
\X
n
XON/XOFF Passthrough Flow Control Controls the transmission of XON/XOFF flow
control characters. The default is for the DataPort 2001 to ignore the control characters.
\X0 Disable
\X1 Enable
%A
n
Error Control Fallback Character Sets error control fallback character
n
to an ASCII value from 0 to 127. Factory default is 13, an ASCII carriage return.
%B
n
Modulation/Data Rate %B300 V.21 or Bell 103—max rate 300 bps
%B1200 V.22, V.23, or Bell 212A—max rate
1200 bps %B2400 V.22 bis—max rate 2400 bps %B4800 V.32 bis/V.32—max rate 4800 bps %B7200 V.32 bis-max rate 7200 bps %B9600 V.32 bis/V.32—max rate 9600 bps %B12000 V.32 bis—max rate 12,000 bps
%B14400 V.32 bis—max rate 14,400 bps
Page 93
Table B-1. AT Command and S-Register List (32 of 34) AT
Command/ S-Register
Description
%C
n
V.42 bis and MNP 5 Data Compression Controls the use of V.42 bis and MNP 5 data
compression in both directions. %C0 Disable
%C1 Enable
%VA DataBurst Control
Enables and disables DataBurst operation in the remote DataPort 2001’s transmitter.
%VA0 Disable
%VA1 Enable
%VF sets the default of %VA1. Table B-3 shows how the setting of %VA, in
conjunction with the status of the phone, determines what is transmitted.
%VF VoiceSpan Defaults
Sets S-Registers S61 through S64, S66 through S68, and S75, and configuration options %VA, %VG, %VH, %VL, and %VS, for VoiceSpan operation.
See the individual options and Chapter 5,
Using
VoiceSpan
, for more information.
%VG VoiceSpan Audio V olume
Controls the volume of the audio signal sent to the local telephone when connected in VoiceSpan mode. Possible values are:
%VG0 Lowest through %VG9 Highest
%VF sets this value to %VG6.
Page 94
Table B-1. AT Command and S-Register List (33 of 34) AT
Command/ S-Register
Description
%VH VoiceSpan Data Mode Control
Permits dynamic switching from simultaneous audio and data mode to high-speed, data-only mode. This affects only the transmit direction; data continues to be received at a rate determined by the settings of the remote DataPort 2001. Setting %VH is valid only if the local telephone is off-hook. Possible values of %VH are:
%VH0 Audio and data %VH1 Data only
%VF does not set a default value for %VH. If the local telephone is off-hook when VoiceSpan mode is established, the DataPort 2001 defaults to audio and data mode.
Table B-3 shows how the setting of %VH, in conjunction with the status of the phone, determines what is transmitted.
Page 95
Table B-1. AT Command and S-Register List (34 of 34) AT
Command/ S-Register
Description
%VL VoiceSpan Speaker Ring Volume
Controls the volume of the simulated telephone ring sent to the speaker of the DataPort 2001. Possible values are:
%VL0 Disable %VL1 Low
%VL2 Medium
%VL3 High %VF sets the default of %VL2.
%VS VoiceSpan Toggle
Enables or disables VoiceSpan. Possible values are:
%VS0 Disable
%VS1 Enable
%VF sets the default of %VS1. Table B-2 shows the relationship of S63 (VoiceSpan Call Discriminate) to the setting of %VS in call establishment.
Page 96
Call Establishment Rules
Table B-2 shows how connections are made according to the settings of the originating and answering DataPort 2001 %VS (VoiceSpan Toggle) and S63 (Call Discriminate) options. Note that the default setting for both is 1. A standard modem acts as if it had both configuration options set to 0.
Table B-2. Call Establishment Rules
Originator
"
S63=0, %VS=0
S63=0, %VS=1
S63=1, %VS=0
S63=1, %VS=1
Answerer
S63=0, %VS=0
V.32 bis No
Connect
V.32 bis V.32 bis
S63=0, %VS=1NoConnect
VoiceSpan No
Connect
VoiceSpan
S63=1, %VS=0
V.32 bis VoiceSpan V.32 bis V oiceSpan
S63=1, %VS=1
V.32 bis VoiceSpan V.32 bis V oiceSpan
Page 97
Data Modes
Table B-3 shows how the state of your phone, the setting of the %VH command, and the status of DataBurst together determine what is transmitted, and at what rate.
Table B-3. Phone States and Data Modes Phone State
%VH DataBurst What Transmitted
On-Hook (No effect) Disabled High-Speed Data Off-Hook %VH0 Disabled Audio and Low-Speed
Data Flash Hook %VH0 Disabled High-Speed Data Off-Hook %VH1 Disabled High-Speed Data Flash Hook %VH1 Disabled High-Speed Data On-Hook (No effect) Enabled High-Speed Data Off-Hook %VH0 Enabled High-Speed Data
(During Audio
Silence), or Audio and
Low-Speed Data Flash Hook %VH0 Enabled High-Speed Data Off-Hook %VH1 Enabled High-Speed Data Flash Hook %VH1 Enabled High-Speed Data
Page 98
   
C
This appendix lists the recommended settings for several communications, remote communications, and fax software packages that have been tested with the DataPort. Refer to
your software’s user’s guide for the location of these configuration parameters.
Guidelines for All Software
These overall guidelines apply when using the DataPort 2001 with the software packages listed in this appendix:
G
If your software has an Auto Baud selection, make sure it is Off.
G
If you manually change the baud rate (the software’s reference to the speed of the connection between the DataPort 2001 and the computer) while the DataPort 2001 is offline, enter AT and press the Enter key before receiving a data transfer. This is known as Autobaud, where the DataPort 2001 uses the “A” character to gather information about the baud rate and character structure, and ensures that the DataPort 2001 is configured to the new speed.
G
If your software has a Lock Speed selection, make sure
it is ON.
G
Use Hardware flow control (RTS/CTS). This is the recommended flow control method; however, some packages require software flow control (XON/XOFF).
Page 99
G
Your DataPort 2001 and computer (DTE) communicate via your computer’s serial port at a variety of DTE data rates (baud rates) ranging from 300 bps to 57,600 bps. Use your software package to select the highest possible data rate that your computer can support. (Most packages simply refer to this speed as the Baud Rate.)
If your serial port is configured for 38,400 or 57,600 bps, and you notice considerable errors in your data transmission, try configuring it to a lower data rate such as 19,200 bps. Before using these higher data rates again, verify that your serial port has a 16550A compatible UART that can handle 38,400 or 57,600 bps.
G
Your DataPort 2001 supports both Class 1 and Class 2 fax. (Class 1 fax places most of the processing burden
on the software while Class 2 fax places it on the modem.) If the DataPort 2001 is not listed in a particular fax package, try using a generic Class 2 fax driver if available.
G
The DataPort 2001 defaults to RTS/CTS (hardware) flow control. Various Macintosh packages require XON/XOFF (software) flow control. Refer to your software’s documentation for which flow control method to use.
G
If the AT&T COMSPHERE 3800 Series modem driver is listed in a software package, select it and change the AT\N5 command to AT\N7.
G
Throughout this section, various Hayes modem drivers are recommended, for example Hayes Smartmodem
2400. These drivers are recommended because their initialization strings closely resemble the DataPort 2001’s settings. Your DataPort 2001 will continue to operate at the highest dial line rate possible, 14,400 bps.
G
If all else fails, configure the DataPort 2001 for No Error mode by issuing the command ATS84=1&W. While in this mode, the DataPort 2001 will act on all supported commands (ATD and ATA) and ignore all unsupported commands (commands that configure, such as ATS41). This mode allows the DataPort 2001 to be used in a variety of applications.
Page 100
Guidelines for Specific Software
If the AT&T DataPort 2001 or DataPort modem does not appear in your software’s modem driver list, then use the recommended settings listed in this appendix.
If your software package does not appear in this appendix, check the AT&T Paradyne BBS (813-532-5254) for the latest updates, special settings, or initialization string before contacting Technical Support.
Finally, please let us know if you are using the DataPort 2001 with a package that is not listed in this appendix since we would like to share this with other DataPort users. Feel free to upload this information to the BBS.
AppleTalk Remote Access (ARA) Script for Macintosh Users
G
Download the file ATTDPT.BIN from the AT&T Paradyne BBS
G
Place this file into your Extensions folder in your System folder
G
Configure ARA for the DataPort 2001 by selecting ATTDPT from the ARA modem list
BitFax for Windows Ver. 2.0
Set the following parameters for this fax software package:
G
No changes necessary
Carbon Copy Plus Ver. 6.0
Set the following parameters for this remote communications package:
G
Set Comm Port Address
G
Set Baud Rate to the highest speed compatible with your PC
G
Use the AT Compatible modem driver
Loading...