Please note that the area code for
Paradyne Corporation in Largo, Florida
has changed from 813 to 727.
For any Paradyne telephone number that
appears in this manual with an 813 area
code, dial 727 instead.
COMSPHERE
6800 SERIES NETWORK
MANAGEMENT SYSTEM
INSTALLATION AND MAINTENANCE GUIDE
Document No. 6800-A2-GN22-30
January 1997
NOTE
This document supports Release 4.2 or greater of 6800 Series NMS.
COMSPHERE 6800 Series Network Management System
COMSPHERE
6800 Series Network Management System
Installation and Maintenance Guide
6800-A2-GN22-30
4th Edition (January 1997)
Changes and enhancements to the product and to the information herein will be documented and issued as a new release
to this manual.
Warranty, Sales, and Service Information
Contact your sales or service representative directly for any help needed. For additional information concerning
warranty, sales, service, repair, installation, documentation, or training, use one of the following methods:
• Via the Internet: Visit the Paradyne World Wide Web site at http://www.paradyne.com
• Via Telephone: Call our automated call system to receive current information via fax or to speak with a company
representative.
— Within the U.S.A., call 1-800-870-2221
— International, call 813-530-2340
Trademarks
All products and services mentioned herein are the trademarks, service marks, registered trademarks or registered
service marks of their respective owners.
Printed on recycled paper
COPYRIGHT 1997 Paradyne Corporation. All rights reserved.
This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system,
or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties
without the express written permission of Paradyne Corporation, 8545 126th Avenue North, P.O. Box 2826, Largo, Florida 33779-2826.
Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for a particular purpose. Further, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents
hereof without obligation of Paradyne Corporation to notify any person of such revision or changes.
AJanuary 19976800-A2-GN22-30
Important Safety Instructions
1.Read and follow all warning notices and instructions marked on the product or
included in the manual.
2.This product is intended to be used with a three-wire grounding type plug - a plug
which has a grounding pin. This is a safety feature. Equipment grounding is vital to
ensure safe operation. Do not defeat the purpose of the grounding type plug by
modifying the plug or using an adaptor.
Prior to installation, use an outlet tester or a voltmeter to check the ac receptacle for
the presence of earth ground. If the receptacle is not properly grounded, the
installation must not continue until a qualified electrician has corrected the problem.
If a three-wire grounding type power source is not available, consult a qualified
electrician to determine another method of grounding the equipment.
3.Slots and openings in the cabinet are provided for ventilation. To ensure reliable
operation of the product and to protect it from overheating, these slots and openings
must not be blocked or covered.
4.Do not allow anything to rest on the power cord and do not locate the product where
persons will walk on the power cord.
Safety Instructions
5.Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous high voltage points or other risks. Refer all servicing to
qualified service personnel.
6.General purpose cables are provided with this product. Special cables, which may be
required by the regulatory inspection authority for the installation site, are the
responsibility of the customer.
7.When installed in the final configuration, the product must comply with the applicable
Safety Standards and regulatory requirements of the country in which it is installed. If
necessary, consult with the appropriate regulatory agencies and inspection
authorities to ensure compliance.
8.A rare phenomenon can create a voltage potential between the earth grounds of two
or more buildings. If products installed in separate buildings are interconnected, the
voltage potential may cause a hazardous condition. Consult a qualified electrical
consultant to determine whether or not this phenomenon exists and, if necessary,
implement corrective action prior to interconnecting the products.
In addition, if the equipment is to be used with telecommunications circuits, take the
following precautions:
–Never install telephone wiring during a lightning storm.
–Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
–Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
–Use caution when installing or modifying telephone lines.
–Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
–Do not use the telephone to report a gas leak in the vicinity of the leak.
The COMSPHERE 6800 Series Network Management System Installation and Maintenance Guide
provides detailed instructions for installing and maintaining new network management systems,
and for migrating from existing Release 1, 2, 3.x, or 4.1 6800 Series NMS systems to the Release
4.2 6800 Series NMS. This guide was written to assist technical personnel at customer sites and
Paradyne service technicians.
Abstract
This guide is organized into the following chapters and appendices:
Chapter 1. Introduction. This chapter provides an overview of the COMSPHEREr 6800 Series
NMS hardware and software components, describes site selection, and provides a contents list of
the hardware and software supported by the 6800 Series NMS.
Chapter 2. Preparing the Processors. This chapter identifies the Altos System 5000 and System
15000 internal circuit cards and slots, their field upgrade packages, and procedures for installation.
It also provides information and procedures for running configuration utility programs.
Chapter 3. Preparing the Printers. This chapter provides information for configuring and
connecting printers supported by the NMS.
Chapter 4. Connecting the Components. This chapter provides information and procedures for
connecting the external NMS components to the host and, if present, to the User Interface
Processor (UIP).
Chapter 5. Loading and Restoring Software. This chapter provides procedural information for
installing the required software for the host processor, User Interface Processor (UIP), full-feature
workstations, and basic-feature workstations.
Chapter 6. System Start-up and Shutdown. This chapter provides procedural information for
starting and shutting down UNIXr on the host, the NMS applications program, the User Interface
Processor (UIP) application program, and UNIX on the User Interface Processor (UIP).
Chapter 7. Performing Migration. This chapter provides procedural information for migrating
previous NMS release databases to Release 4.2 of the 6800 Series NMS.
xi6800-A2-GN22-30January 1997
COMSPHERE 6800 Series Network Management Systems
Chapter 8. Running Diagnostics. This chapter provides information on how to use the diagnostic
programs that are shipped with the NMS. These diagnostic programs are used to detect and solve
hardware problems in the Altos System 5000, the Altos System 15000, and in the circuit cards
installed in these systems.
Appendix A. Modem Settings. This appendix describes the settings for hardware and software
configuration of modems connecting remote NMS devices.
Appendix B. Adapter and Cable Identification. This appendix provides information for each
adapter/cable descriptions, usage descriptions and pin information for each cable and adapter
described in this guide.
Appendix C. Maintaining Multiplexers. This appendix provides information on general
troubleshooting procedures, command port failure recovery, event port failure recovery, and
external systems port failure recovery.
Documentation Conventions
The following convention has been used throughout this document.
Typeface
This typeface indicates messages that appear on the screen.
Related Documents
Contact your sales representative to order additional product documentation.
The following documents contain information pertinent to the installation process.
305-910AT&T Intelligent Ports Card Model 900 (IPC-900) User’s Guide
305-920AT&T Intelligent Ports Card Model 1600 (IPC-1600) User’s Guide
999-100-292AT&T 2224-CEO Modem User’s Guide
999-100-432 StarLAN 10 Network PC NAU Installation Guide
6500-A2-GA21ANALYSIS 6510 Automated Network Management System Reference
The COMSPHEREr 6800 Series Network Management System (NMS) manages Analog Private
Line (APL) modems, switched network modems, Data Service Units (DSUs), and ACCULINK
multiplexers.
The Release 4.2 NMS provides two areas of improvement over previous releases: increased
database and workstation capacity and a new feature set. The current software release is
available on two hardware platforms: the Altos System 5000 and the Altos System 15000. The
fundamental difference between the two platforms is that both the capacity enhancements and
the new feature set are available on the Altos 15000 platform and only the new features are
available on the Altos 5000 platform.
The Altos 5000 platform is nearly identical to the hardware configuration seen in Release 3.1
and Release 4.1. Basic optional differences are the Token Ring Local Area Network (LAN)
support, third hard disk drive support for automatic database backup and restore, and support for
16 control channels with a second DCP-MUXi card.
1
The Altos 15000 platform consists of a multiprocessor and two mandatory User Interface
Processors (UIPs). This hardware configuration allows a larger number of simultaneous users,
workstations, and devices than previous releases. The configuration also supports the new feature
set.
Table 1-1 shows the configurations for the five processors. The differences among the processors
include the type of LAN which they use to communicate among host, UIP, and full-feature
workstations, and the availability of the optional feature packages. Communication with the
basic-feature workstations is done through the serial ports on the processors.
1-16800-A2-GN22-30January 1997
COMSPHERE 6800 Series Network Management System
Processor Configurations
Table 1-1
Altos 15000 Host
Altos 5000 Host
with Ethernet
Altos 5000 UIP
with Ethernet
Altos 5000 Host
with Token Rink
Altos 5000 UIP
with Token Ring
2 UIP1 UIP (optional)—1 UIP (optional)—
Ethernet NetworkEthernet NetworkEthernet NetworkToken Ring NetworkToken Ring Network
16 Control Channel
package
—ANALYSIS NMS
—3270 Emulation
——Serial Port Upgrade
SNMP Trap Export
package (optional)
Database
Customization
packages (optional)
Workstations:
24 full-feature
18 basic-feature
16 Control Channel
package (optional)
Package (optional)
package (optional)
SNMP Trap Export
package (optional)
Database
Customization
packages (optional)
Workstations:
with UIP —
6 full-feature
1 1 basic-feature
without UIP —
2 full-feature
3 basic-feature
1
1
1
package (optional)
—16 Control Channel
package (optional)
—ANALYSIS NMS
package (optional)
—3270 Emulation
package (optional)
2
—Serial Port Upgrade
—SNMP Trap Export
package (optional)
—Database
Customization
packages (optional)
—Workstations:
with UIP —
6 full-feature
1 1 basic-feature
without UIP —
2 full-feature
3 basic-feature
1
1
1
package (optional)
—
—
—
—
—
—
AutoBackup packageAutoBackup package
(optional)
—AutoBackup package
(optional)
—
NOTES: Packages and features not marked as optional are required.
Altos 5000 UIP is used with both the Altos 5000 and Altos 15000 host. It is optional with the 5000. Two UIPs are
required with the 15000
Workstation configurations are the maximum number allowed. The NMS requires a minimum of one full-feature
workstation attached to the host.
1
The 16 Control Channel package cannot be installed on the Altos System 5000 in conjunction with either or both of the
ANALYSIS or 3270 Emulation packages.
2
The Serial Port Upgrade package must be installed on UIP #1 to support 18 basic-feature workstations when the host is
an Altos System 15000.
Figure 1-1 shows a host processor and UIP for the System 5000. Figure 1-2 shows a System
15000 host with two System 5000 UIPs.
1-2January 19976800-A2-GN22-30
Service Restoration
Control Unit
VT100 Emulation
(AT&T Mail)
Alert Log Printer
(or NetView PC)
SNA Host
Introduction
Monitor
Keyboard
Mouse
ACCULINK
Multiplexer
ACCULINK Multiplexer
Command and Event Interface
Automatic Trouble
Report Interface
UAI/AMI Alarms
AMI File Export
(UUCP)
839A Dial Backup
System Controller
DCX Multiplexer
Service Restoration
Control Unit
VT100 Emulation
Service Restoration
Control Unit
VT100 Emulation
(AT&T Mail)
Basic-Feature
Workstations
Modem
Control
Channels
1 – 8
Second
Card
Channels
9 – 16
(optional)
E
M
U
T
L
I
E
E
P
T
X
C
H
E
D
R
1
C
N
6
P
E
0
-
T
0
2
8
6
D
O
C
K
P
E
N
–
or
R
M
I
U
N
X
G
i
ALTOS
SYSTEM
5000
(Host)
PARALLELSERIAL
I
P
S
C
V
G
9
A
0
0
ANALYSIS NMS
Alert Transport,
Printer Requests,
Cut-through Port
**
System
Printer
System Printer
Full-Feature
Workstations
NETWORK
HUB UNIT
Print Server
Monitor
Keyboard
Mouse
Network
Printer
839A Dial Backup
System Controller
DCX Multiplexer
Basic-Feature
Workstations
839A Dial Backup
System Controller
DCX Multiplexer
Service Restoration
Control Unit
VT100 Emulation
Figure 1-1. 6800 Series NMS Showing Configuration of all Ports and UIP
T
I
P
C
1
6
0
0
O
E
K
T
E
H
N
E
or
R
N
R
E
I
T
N
G
PARALLEL SERIAL SERIAL
ALTOS
SYSTEM
5000
(UIP)
S
V
G
A
* Compatible with a single DCP/MUXi only (8 control channels)
494-13051b-04
1-36800-A2-GN22-30January 1997
COMSPHERE 6800 Series Network Management System
Service Restoration Control Unit
VT100 Emulation (AT&T Mail)
Alert Log Printer (or NetView PC)
Monitor
Keyboard
Mouse
ACCULINK Multiplexer
ACCULINK Multiplexer
Command and Event Interface
Automatic Trouble Report Interface
UAI/AMI Alarms
AMI File Export (UUCP)
839A Dial Backup
System Controller
DCX Multiplexer
Service Restoration Control Unit
VT100 Emulation
Service Restoration
Control Unit
VT100 Emulation
(AT&T Mail)
Basic-Feature
Workstations
839A Dial Backup
System Controller
DCX Multiplexer
Basic-Feature
Workstations
I
P
C
1
6
0
0
D
E
C
T
P
H
E
–
R
N
M
E
U
T
X
i
PARALLELSERIAL
ALTOS
SYSTEM
15000
(Host)
S
V
G
A
System Printer
System Printer
Modem
Control
Channels
1 – 16
NETWORK
HUB UNIT
Print Server
Full-Feature
Workstations
Network
Printer
ROUTER
– Maximum of
24 Full-Feature
Monitor
Keyboard
Mouse
I
E
P
T
C
H
E
1
R
6
N
0
E
0
T
PARALLEL SERIAL SERIAL
ALTOS
SYSTEM
5000
(UIP)
S
V
G
A
Workstations
– Maximum of
15 Network
Printers
– Maximum of
18 Basic-Feature
Workstations
ROUTER
HUB
Full-Feature
Workstation
839A Dial Backup
System Controller
DCX Multiplexer
Service Restoration
Control Unit
VT100 Emulation
Monitor
Keyboard
Mouse
HUB
Full-Feature
Print
Server
Network
Printer
Workstations
E
T
H
E
R
N
E
T
ALTOS
SYSTEM
5000
(UIP)
PARALLEL SERIAL SERIAL
S
V
G
A
494-14444-02
Figure 1-2. High Capacity 6800 Series NMS Showing Configuration of all Ports and Two UIPs
1-4January 19976800-A2-GN22-30
Selecting A Site
Select a site that provides easy access for cabling to the network and also provides adequate
work area for the system operators. The site should meet the following environmental
conditions:
• Temperature:
• Humidity:
• Power:
Introduction
+40°F to +90°F (+5°C to +32°C)
20% to 80% (noncondensing)
Input voltage range is determined by a voltage selection switch on the rear panel of the
chassis. The switch can be set manually to either 115 Vac or 230 Vac.
Power output: 395 watts for System 5000
Power output: 420—500 watts for System 15000
Power supply fuse type (internal only) rating: 10A/250V
The following hardware and software are supported by the 6800 Series NMS.
Host (Altos System 15000)
Four 16 Mb ECC memory modules
Three 520 Mb SCSI-II hard disk drives
150 Mb SCSI cartridge tape drive
3.5 inch floppy drive
VGA controller card
Ethernet Interface
IPC-1600 ports card
Two DCP/MUXi cards
PS/2 mouse
AT keyboard
Host (Altos System 5000/33)
Eight 4 Mb SIMMs
Two 520 Mb SCSI hard disk drives
150 Mb SCSI cartridge tape drive
3.5 inch floppy disk drive
VGA controller card
Ethernet Interface
IPC-1600 ports card
DCP/MUXi card
PS/2 mouse
AT keyboard
1-6January 19976800-A2-GN22-30
User Interface Processor
Altos System 5000/33 Processor
Eight 4 Mb SIMMs for UIP with System 5000 host
Twelve 4 Mb SIMMs for UIP with System 15000 host
One 520 Mb SCSI hard disk drive
150 Mb SCSI cartridge tape drive
3.5 inch floppy disk drive
VGA controller card
Ethernet Interface
PS/2 mouse
AT keyboard
Optional Components
Introduction
AT&T IPC-900 (required for ANALYSIS NMS support on Altos 5000 host only)
AT&T IPC-1600 (required for serial interface support on the Altos 5000 UIP only)
Emulex DCP-286i (required for 3270 T erminal Emulation support on Altos 5000 host
only)
Proteonr Token Ring EISA Network Interface Card (for Altos 5000 host and UIP
processors, replacing Ethernet Interface)
Proteonr T oken Ring ISA Network Interface Card (for Altos full-feature workstations
replacing Ethernet interface)
Emulex DCP/MUXi card (for additional eight control channels on Altos 5000 host
Release 4.2 of the 6800 Series Network Management System supports two processors, the
Altos 15000 and Altos 5000. The Altos 15000 can serve only as an NMS host processor while the
Altos 5000 can serve as both host processor and User Interface Processor (UIP). Most of the
internal components required by the NMS in the Altos 5000 processor − as well as all the
software − have been installed prior to shipment, leaving very little installation to be performed
at the customer’s location.
• This chapter opens with a description of the internal components and circuit cards. It then:
• Describes the various upgrade packages that the customer can choose to install in both
processors.
• Explains how to configure the strap settings on the circuit cards that are part of each upgrade
package.
• Provides step-by-step instructions for opening the processors, locating the expansion slots,
installing the circuit cards, and closing the processors.
• Provides detailed information for converting processors from previous NMS releases to run
with Release 4.2.
• Explains how to run the EISA Configuration Utility, which matches the processor’s
resources with the requirements of the circuit cards that were just installed.
Hardware conversion information includes retrofitting Release 1, 2, and/or 3.x host processors as
full-feature workstations and converting 6386 basic-feature workstations to full-feature
workstations.
After the database information has been transferred, the original 6800 Series R1, R2, or R3.x NMS
hardware system can be disassembled and the individual components used as part of a Release 4.2
6800 Series NMS. For example, any basic-feature workstation in Release 2 6800 Series NMS can
be disconnected from the original system and reconnected to the Release 4.2 6800 Series NMS.
System printers can be similarly reused. The fault log printer used in these previous releases can be
reconnected to a Release 4.2 6800 Series NMS alert log printer port to provide alert printing
capabilities. (For instructions on hardware connection of these components refer to Chapter 4,
Connecting the Components.)
Depending on the release, some host processors can also be reused. The Release 1 and Release 2
6800 Series NMS host processors (6386/25 processors) can be converted to full-feature
workstations or basic-feature workstations and used with a Release 4.2 6800 Series NMS.
The Release 1 COMSPHERE 6830 processors (including the 3B2/600 host, the 6386/25 UIP, 6386
network monitor unit) can be returned for a customer credit applied towards the Release 4.2 6800
Series NMS.
2-2January 19976800-A2-GN22-30
Any 6386-based full-feature workstation used in a Release 1 or a Release 2 6800 Series NMS
system can be loaded with Release 4.2 6800 Series NMS full-feature workstation software and can
be connected to the customer’s Release 4.2 6800 Series NMS. Additionally, any 6386-based
basic-feature workstation can be converted to a full-feature workstation with installation of an
upgrade kit.
Any PC-based basic-feature workstation used in the Release 1 6800 Series NMS can be loaded
with Release 4.2 basic-feature workstation software and can be connected to the customer’s
Release 4.2 NMS.
Altos System 5000 Host
The Altos System 5000 is based on the Extended Industry Standard Architecture (EISA) bus, and
features an Intel i80486 central processing unit operating at a clock speed of 33 Mhz. The
following sections describe the hardware and circuit cards that are installed in the System 5000
when it is shipped to the customer.
Hardware
Preparing the Processors
The System 5000 that is shipped to the customer has been configured specifically to serve as a host
processor .
NOTE
Install the single-ended termination connector packaged with the
System 5000 into the connector labeled Expansion A on the back of
the processor.
2-36800-A2-GN22-30January 1997
COMSPHERE 6800 Series Network Management System
Circuit Cards
Table 2-1 indicates the location of the standard and optional circuit cards that can be installed in
the host processor.
Table 2-1
Altos 5000 Factory- and Field-Installable Circuit Cards
SlotCard
1
Base I/O——1000—101FControls the hard disk(s), floppy disk and
Interface Processor, Full-Feature
Workstation. Incompatible with Token Ring
card.
Host only.
used to monitor modem and DSU networks.
Host only.
channels to monitor modem and DSU
networks. Host only.
local area network communication with UIPs
and Full-Feature Workstations. Incompatible
with Integral Ethernet.
Host only.
2-4January 19976800-A2-GN22-30
Opening the System 5000 Host
To open the Altos System 5000 and install the memory and circuit cards, you will need a # 2
Phillips screwdriver and a .25I nut driver. Once you have these tools, perform the following steps:
1. Make sure the ac power cord is not connected to the System
5000 before opening the computer and attempting to perform
any field installation activity.
2. To prevent static discharges that may damage the hardware,
wear a ground strap or otherwise ground yourself to the
chassis before opening the computer and installing any circuit
cards.
1. Using the # 2 Phillips screwdriver, loosen the two screw-type fasteners (locking pins) that
secure the cover to the chassis. The fasteners are located on the rear panel near the right
side edge, as shown in Figure 2-1.
Preparing the Processors
CAUTION
0
1
Screw-type
Locking Pins
491-13841
Figure 2-1. System 5000 — Cover Fasteners
2-56800-A2-GN22-30January 1997
COMSPHERE 6800 Series Network Management System
2
2. Slide the cover towards the rear about one-half inch to disengage the locking pins, as
shown in Figure 2-2.
3. Lift the cover from the chassis and set it aside.
0
1
491-1384
Figure 2-2. System 5000 — Disengaging Cover Locking Pins
2-6January 19976800-A2-GN22-30
Preinstallation Checks for the Integral Ethernet Card
The Integral Ethernet Card is installed at the factory but the user should check that the settings on
the card are properly configured.
1. Check the jumper settings on the Ethernet card. Confirm that the 7-pin dip jumper is set
between U7 and U8 to set the card for Thick net transmission (see Figure 2-3).
2. Be sure that the Ethernet card is properly seated in the slot above Slot 1 and the cable is
connected to the J5 and J1 pin clusters.
Preparing the Processors
J5
J1
U7 U8 U9
THICK THIN
493-14255
Figure 2-3. Integral Ethernet Card
2-76800-A2-GN22-30January 1997
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