Paradyne 6212-A2, 6382-A1 User Manual

6212-A2 and 6382-A1

4-Port Routers

User’s Guide

Document Number 6212-A2-GB21-10

September 2004

6212-A2 and 6382-A1 ADSL Router User’s Guide

Notice

This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773.

Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes.

Changes and enhancements to the product and to the information herein will be documented and issued as a new release to this manual.

Warranty, Sales, Service, and Training Information

Contact your local sales representative, service representative, or distributor directly for any help needed. For additional information concerning warranty, sales, service, repair, installation, documentation, training, distributor locations, or Paradyne worldwide office locations, use one of the following methods:

Internet: Visit the Paradyne World Wide Web site at www.paradyne.com. (Be sure to register your warranty at

www.paradyne.com/warranty.)

Telephone: Call our automated system to receive current information by fax or to speak with a company

representative.

Within the U.S.A., call 1-800-870-2221

Outside the U.S.A., call 1-727-530-2340

Document Feedback

We welcome your comments and suggestions about this document. Please mail them to Technical Publications, Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773, or send e-mail to userdoc@paradyne.com. Include the number and title of this document in your correspondence. Please include your name and phone number if you are willing to provide additional clarification.

Trademarks

Acculink, Bitstorm, Comsphere, DSL the Easy Way, ETC, Etherloop, FrameSaver, GranDSLAM, GrandVIEW,

Hotwire, the Hotwire logo, Jetstream, MVL, NextEDGE, Net to Net Technologies, OpenLane, Paradyne, the

Paradyne logo, Paradyne Credit Corp., the Paradyne Credit Corp. logo, Performance Wizard, StormPort, TruePut are

all registered trademarks of Paradyne Corporation. ADSL/R, Connect to Success, Hotwire Connected, iMarc,

JetFusion, JetVision, MicroBurst, PacketSurfer, Quick Channel, ReachDSL, Reverse Gateway, Spectrum Manager,

and StormTracker are trademarks of Paradyne Corporation. All other products and services mentioned herein are the

trademarks, service marks, registered trademarks, or registered service marks of their respective owners.

CE Marking

When the product is marked with the CE mark on the equipment label, a supporting Declaration of Conformity may be

downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select Library → Technical Manuals

→ CE Declarations of Conformity.

6212-A2 and 6382-A1 ADSL Router User’s Guide

Important Safety Instructions

1. Read and follow all warning notices and instructions marked on the product or included in the manual.

2. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these slots and openings must not be blocked or covered.

3. Do not allow anything to rest on the power cord and do not locate the product where persons will walk on the power cord.

4. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous high voltage points or other risks. Refer all servicing to qualified service personnel.

5. General purpose cables are used with this product for connection to the network. Special cables, which may be required by the regulatory inspection authority for the installation site, are the responsibility of the customer. Use a UL Listed, CSA certified, minimum No. 24 AWG line cord for connection to the Digital Subscriber Line (DSL) network.

6. When installed in the final configuration, the product must comply with the applicable Safety Standards and regulatory requirements of the country in which it is installed. If necessary, consult with the appropriate regulatory agencies and inspection authorities to ensure compliance.

7. A rare phenomenon can create a voltage potential between the earth grounds of two or more buildings. If products installed in separate buildings are interconnected, the voltage potential may cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this phenomenon exists and, if necessary, implement corrective action prior to interconnecting the products.

8. Input power to this product must be provided by one of the following: (1) a UL Listed/CSA certified power source with a Class 2 or Limited Power Source (LPS) output for use in North America, or (2) a certified transformer, with a Safety Extra Low Voltage (SELV) output having a maximum of 240 VA available, for use in the country of installation.

9. In addition, since the equipment is to be used with telecommunications circuits, take the following precautions:

— Never install telephone wiring during a lightning storm. — Never install telephone jacks in wet locations unless the jack is specifically designed for wet

locations.

— Never touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

— Use caution when installing or modifying telephone lines. — Avoid using a telephone (other than a cordless type) during an electrical storm. There may be

a remote risk of electric shock from lightning.

— Do not use the telephone to report a gas leak in the vicinity of the leak.

6212-A2 and 6382-A1 ADSL Router User’s Guide

FCC Part 15 Declaration

An FCC Declaration of Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select Support -> Technical Manuals -> Declarations of Conformity.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The authority to operate this equipment is conditioned by the requirement that no modifications will be made to the equipment unless the changes or modifications are expressly approved by the responsible party.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Notice to Users of the United States Telephone Network

The following notice applies to versions of the modem that have been FCC Part 68 approved.

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachment (ACTA). On the bottom side of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the Telephone Company.

This equipment is intended to connect to the Public Switched Telephone Network through a Universal Service Order Code (USOC) type RJ11C jack. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It has been designed to be connected to a compatible modular jack that is also compliant.

The Ringer Equivalence Number (or REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point. For example, 03 represents a REN of 0.3.

6212-A2 and 6382-A1 ADSL Router User’s Guide

If the modem causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The Telephone Company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with the modem, refer to the repair and warranty information in this document.

If the equipment is causing harm to the telephone network, the Telephone Company may request that you disconnect the equipment until the problem is resolved.

The user may make no repairs to the equipment.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If the site has specially wired alarm equipment connected to the telephone line, ensure the installation of the modem does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your Telephone Company or a qualified installer.

Supplier’s Declaration of Conformity

Place of Issue: Paradyne Corporation

8545 126 Largo, FL 33773-1502 USA

Date of Issue: 7/29/2004

Paradyne Corporation, located at the above address, hereby certifies that the Model Number 6382-AXXXX and 6212-AX-XXX (where X may be any numeric character) bearing labeling identification number US:AW2DL04B6382-AX complies with: the Federal Communications Commission’s (“FCC”) Rules and Regulations 47 CFR Part 68, the Administrative Council on Terminal Attachments (“ACTA”)-adopted technical criteria TIA-968-A, “Telecommunications – Telephone Terminal Equipment –Technical Requirements for Connection of Terminal Equipment To the Telephone Network, October 2002.”

Patrick Murphy

Senior Vice President, Chief Financial Officer

Avenue North

6212-A2 and 6382-A1 ADSL Router User’s Guide

Notice to Users of the Canadian Telephone Network

NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is labeled on the equipment. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.

If your equipment is in need of repair, contact your local sales representative, service representative, or distributor directly.

CANADA – EMI NOTICE:

This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du règlement sur le matérial brouilleur du Canada.

Japan Notices

6212-A2 and 6382-A1 ADSL Router User’s Guide

Table of Contents

1. Introduction............................................................................................................................. 9

1.1 Features & System Requirements................................................................................... 9

2. Router Description................................................................................................................ 11

2.1 Ports and buttons (Back panel)..................................................................................... 11

2.2 LED description (Front panel)...................................................................................... 11

2.3 Package Contents.......................................................................................................... 12

3. Installation............................................................................................................................. 13

3.1 Connecting the Hardware .............................................................................................13

3.2 Configuring Your PC.................................................................................................... 14

4. Configuring Your Router...................................................................................................... 19

4.1 Logging in to your router.............................................................................................. 19

4.2 Home screen.................................................................................................................. 20

4.3 Setup ............................................................................................................................. 21

4.4 Configuring the WAN................................................................................................... 21

4.5 Configuring the LAN.................................................................................................... 29

4.6

Advanced ...................................................................................................................... 32

4.7 Tools .............................................................................................................................39

4.8 Status............................................................................................................................. 41

5. Troubleshooting.................................................................................................................... 43

5.1 The router is not functional........................................................................................... 43

5.2 I can’t connect to the router.......................................................................................... 43

5.3 The LEDs blink in a sequential pattern......................................................................... 43

5.4 The DSL Link LED continues to blink but does not go solid ......................................43

5.5 The DSL Link LED is always off.................................................................................44

6. Router terms.......................................................................................................................... 45

6212-A2 and 6382-A1 ADSL Router User’s Guide

1. Introduction

Congratulations on becoming the owner of a 6212 or 6382 router. Your LAN (Local Area Network) will now be able to access the Internet via the router’s ADSL connection.

This User Manual will show you how to set up the 6212 or 6382 router, and how to customize its configuration to get the most out of this product.

1.1 Features & System Requirements

The 6212 router supports ADSL (Asymmetric Digital Subscriber Line), a version of DSL that allows a higher speed for information coming from the Internet to your PC (“downstream”) than it does for information going to the Internet from your PC (“upstream”).

The 6382 router supports ADSL/R, a technology that combines ADSL and ReachDSL in one device. ReachDSL is a proprietary Paradyne version of DSL that works on lines too long or too noisy for ADSL.

Features of both routers:

• Equipped With a 4-Port 10/100BaseT Ethernet switch

• Connects multiple PCs to the Internet with just one WAN IP Address (when configured in router mode

with NAT enabled)

• Configurable through user-friendly web pages

• Supports single-session IPSec and PPTP pass-through for Virtual Private Network (VPN)

• Configurable as a DHCP Server on your network

• Compatible with virtually all standard Internet applications

• Industry standard and interoperable DSL interface

• Simple web based status page displays a snapshot of your system configuration, and links to the

configuration pages

• Downloadable flash software upgrades

• Support for up to 8 Permanent Virtual Circuits (PVC)

• Support for up to 8 PPPOE sessions

• Layer 2 Ethernet switch (not a hub)

• Allows PVC assignment to the individual Ethernet Ports

• Supports wall mounting:

6212-A2 and 6382-A1 ADSL Router User’s Guide

System Requirements:

In order to use the 6212 or 6382 router for Internet access, you must have the following:

• ADSL service subscription from your ISP.

• One computer containing an Ethernet 10/100BaseT network interface card (NIC).

• (Optional) An Ethernet hub or switch if you are connecting the device to several computers on an Ethernet

network.

• For system monitoring or configuration using the supplied web-based program: a web browser such as Internet Explorer Version 5.5 or later.

6212-A2 and 6382-A1 ADSL Router User’s Guide

2. Router Description

2.1 Ports and buttons (Back panel)

 Power is where you connect the power.  LAN 1–4 (Local Area Network) port(s): connect to Ethernet network devices, such as a PC, hub,

switch, or router. Some routers come with a single LAN connection and some come with four LAN connections. Depending on the device connected, you may need a crossover cable or a straight-through cable.

 Reset Button: The reset button is used to reset the router. You may need to reset the router if you lose

network connectivity or you lose the ability to access the router using the web interface. To reset the router, press the Reset button and release. After about 30 seconds the router will become operational.

 Phone port: This allows a phone to directly connect to the router. You do not need to add splitter to

your phone; the router has an internal splitter.

 DSL(Line) port: This is the WAN interface which connects directly to your phone line.

2.2 LED description (Front panel)

POWER STATUS ACTIVITY

 Power LED: On indicates that the power is supplied to the router  Status LED: If the Status LED is continuously lit, the DSL interface is successfully connected to a

device through the WAN port. If the LED is flickering, the modem is training.

 Activity LED: The Activity LED is off or yellow if no PPPoE connection is established or the

connection is not used. When the Status LED is green, a PPPoE connection is established.

 LAN1–4 LED: If the LAN LED is continuously lit, the Ethernet interface is successfully connected to a

device through the LAN port. If the LED is flickering, there is network activity.

1LAN

23 4

04-17577

6212-A2 and 6382-A1 ADSL Router User’s Guide

2.3 Package Contents

Your 6212 or 6382 package includes:

• 6212 or 6382 ADSL Router

• Power adapter

• Ethernet cable (RJ45, “straight-through” type)

• Phone cable (RJ11).

• User manual on CD-ROM

6212-A2 and 6382-A1 ADSL Router User’s Guide

3. Installation

This chapter provides basic instructions for connecting the router to a computer or a LAN and to the Internet via ADSL:

• How to set up the hardware.

• How to configure Internet properties on your computer.

• How to access your router.

It is assumed that you have already subscribed to ADSL service with your telephone company or other Internet service provider (ISP). These instructions provide a basic configuration that should be compatible with your home or small office network setup. Refer to the subsequent chapters for additional configuration instructions.

RESET

DEFAULT

LAN 4

LINE

PHONE

LAN 3 LAN 2 LAN 1

POWER

04-17576

3.1 Connecting the Hardware

If there is a telephone connected to your DSL wall jack, disconnect it at the jack.

3.1.1 Connect the ADSL line

Connect your ADSL line to the port labeled LINE on the rear panel of the device, and connect the other end of the line to the wall phone jack.

3.1.2 Connect a telephone

Optionally connect a telephone to the PHONE jack. This phone does not require a POTS splitter.

3.1.3 Connect the computers or a LAN

You can use the included Ethernet cable to connect your computer directly to the router. Attach one end of the Ethernet cable to one of the LAN ports on the back of the router and connect the other end to the Ethernet port or Network Interface Card (NIC) in your PC.

Connect any other PCs, hubs, and switches to the remaining LAN ports.

6212-A2 and 6382-A1 ADSL Router User’s Guide

Note that either a crossover or a straight-through Ethernet cable can be used. The router determines and adjusts to the type of signal required.

3.1.4 Attach the power adapter

The supplied power adapter may look different than the one illustrated here. Connect the cylindrical power plug into the POWER connector on the back of the device.

• If you have a wall-mount adapter, plug the AC adapter into a wall outlet or a power strip.

• If you have a table-top adapter, use the AC power cord to connect the adapter to a wall outlet or power

strip.

3.1.5 Turn on your computer

Turn on and boot up your computer and any other LAN devices, such as hubs or switches.

3.2 Configuring Your PC Before you start to access the router via Ethernet, you must configure your PC’s TCP/IP address to be 192.168.1.x, where

x is any number between 3 and 254. The subnet mask must be 255.255.255.0. Your router’s default IP address is

192.168.1.1.

3.2.1

Windows XP:

1. In the Windows task bar, click on the Start button, and then click on Control Panel.

2. Double-click on the Network Connections icon.

3. In the LAN or High-Speed Internet window, right-click on the icon corresponding to your Network

Interface Card (NIC) and select Properties. (Often this icon is labeled Local Area Connection). The Local Area Connection dialog box is displayed with a list of currently installed network items.

4. Ensure that the box to the left of the item labeled Internet Protocol (TCP/IP) is checked, and click on

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