Paradyne 3810 User Manual

COMSPHERE

3800 SERIES MODEMS

MODELS 3810, 3811, AND 3820

USER’S GUIDE

Document No. 3810-A2-GB30-20

November 1996

COMSPHERE 3800 Series Modems

COMSPHERE 3800 Series Modems Models 3810, 3811, and 3820

User’s Guide 3810-A2-GB30-20

3rd

Edition (November 1996)

Changes

and enhancements to the product and to the information herein will be documented and issued as a new release.

For the 3800 Series standalone modems, the Universal Service Order Code (USOC) for Permissive mode is RJ11C and for Programmable mode is RJ41S or RJ45S. The Canadian equivalent to the USOC is CA1 CA45A for RJ41S and RJ45S, respectively

. For 3800 Series carrier-mounted modems, the USOC for Permissive mode is

1 for RJ1

1C, and CA41A and

RJ21X and for Programmable mode is RJ27X. The Canadian equivalent to the USOC is CA21A for RJ21X and CA27A for RJ27X.

Warranty, Sales, and Service Information

Contact your sales or service representative directly for any help needed. For additional information concerning warranty, sales, service, repair

• Via the Internet:

ia T

• V

elephone: Call our automated call system to receive current information via fax or to speak with a company

, installation, documentation or training, use one of the following methods:

isit the Paradyne World W

ide W

eb site at http://www

.paradyne.com

representative. — Within the U.S.A., call 1-800-870-2221 — International, call 813-530-2340

Trademarks

All products and services mentioned herein are the trademarks, service marks, registered trademarks or registered service marks of their respective owners.

Printed on recycled paper

This

publication is protected by federal copyright law

translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties

without

the express written permission of Paradyne Corporation, 8545 126th A

Paradyne

Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of

fitness for a particular purpose. Further

hereof

without obligation of Paradyne Corporation to notify any person of such revision or changes.

A November 1996 3810-A2-GB30-20

, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents

. No part of this publication may

venue North, P

be copied or distributed, transmitted, transcribed, stored in a retrieval system,

.O. Box 2826, Largo, Florida 33779-2826.

merchantability

Important Safety Instructions

1. Read and follow all warning notices and instructions marked on the product or included in the manual.

2. This product is intended to be used with a three-wire grounding type plug – a plug which has a grounding pin. This is a safety feature. Equipment grounding is vital to ensure safe operation. Do not defeat the purpose of the grounding type plug by modifying the plug or using an adapter

Prior to installation, use an outlet tester or a voltmeter to check the ac receptacle for the presence of earth ground. If the receptacle is not properly grounded, the installation must not continue until a qualified electrician has corrected the problem.

If a three-wire grounding type power source is not available, consult a qualified electrician to determine another method of grounding the equipment.

3. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these slots and openings must not be blocked or covered.

4. Do not allow anything to rest on the power cord and do not locate the product where persons will walk on the power cord.

Safety Instructions

5. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous high voltage points or other risks. Refer all servicing to qualified service personnel.

6. General purpose cables are provided with this product. Special cables, which may be required by the regulatory inspection authority for the installation site, are the responsibility of the customer.

7. When installed in the final configuration, the product must comply with the applicable Safety Standards and regulatory requirements of the country in which it is installed. If necessary, consult with the appropriate regulatory agencies and inspection authorities to ensure compliance.

8. A rare phenomenon can create a voltage potential between the earth grounds of two or more buildings. If products installed in separate buildings are interconnected, the voltage potential may cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this phenomenon exists and, if necessary interconnecting the products.

In addition, if the equipment is to be used with telecommunications circuits, take the following precautions:

– Never install telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is specifically designed for wet

–

locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been

–

disconnected at the network interface.

– Use caution when installing or modifying telephone lines. – Avoid using a telephone (other than a cordless type) during an electrical storm.

There may be a remote risk of electric shock from lightning.

– Do not use the telephone to report a gas leak in the vicinity of the leak.

, implement corrective action prior to

B3810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

Notices

WARNING

THIS

EQUIPMENT HAS BEEN TESTED PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND, IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE.

THE AUTHORITY TO OPERATE THIS EQUIPMENT IS CONDITIONED BY THE REQUIREMENTS THAT NO MODIFICATIONS APPROVED BY PARADYNE.

TO USERS OF DIGITAL APPARATUS IN CANADA: THIS CLASS A DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING

EQUIPMENT REGULATIONS. CET APPAREIL NUMÉRIQUE DE LA CLASSE A RESPECTE TOUTES LES EXIGENCES DU RÈGLEMENT SUR LE

MATÉRIEL BROUILLEUR DU CANADA.

WILL BE MADE T

AND FOUND T

O THE EQUIPMENT UNLESS THE

O COMPL

Y WITH THE LIMITS FOR A CLASS A DIGIT

WARNING

CHANGES OR MODIFICA

TIONS ARE EXPRESSL

AL DEVICE,

The following warning applies to all Model 381

1 modems.

WARNING

THE

MODEL 381 THE SAME TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

LE MODÈLE 381 UNE BATTERIE DU MÊME TYPE OU D’UN TYPE RECOMMANDÉ PAR LE CONSTRUCTEUR. METTRE AU RÉBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.

1 IS PROVIDED WITH A REPLACEABLE LITHIUM BATTERY. REPLACE THE BATTERY ONLY WITH

1 EST FOURNI AVEC UNE PILE AU LITHIUM REMPLAÇABLE REMPLACER UNIQUEMENT AVEC

C November 1996 3810-A2-GB30-20

Government Requirements and Equipment Return

Certain governments require that instructions pertaining to modem connection to the public switched telephone network be included in the installation and operation manual. Specific instructions are listed in the following sections.

United States

Notice to Users of the Public Switched Telephone Network

Safety Instructions

1. This

3. The Ringer Equivalence (REN) is used to determine the quantity of devices which may be

4. If the 3800 Series modem causes harm to the telephone network, the telephone company will

5. The telephone company may make changes in its facilities, equipment, operations, or procedures

equipment complies with Part 68 of the FCC rules. On the equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. The label is located on the bottom of the Model 3810 and 3820 modems. This label is located on the Model 3811’s circuit card assembly provided to the telephone company.

Page A of this manual contains the Universal Service Order Codes (USOC) associated with the services on which the equipment is to be connected.

connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum RENs for the calling area.

notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.

. If requested, this information must be

6. If you experience trouble with this equipment, please contact your sales or service representative (as appropriate) for repair or warranty information. If the product needs to be returned to the company service center for repair, contact them directly for return instructions using one of the following methods:

• Via the Internet:

ia T

• V

If the trouble is causing harm to the telephone network, the telephone company may request that you remove the equipment from the network until the problem is resolved.

elephone: Call our automated call system to receive current information via fax or to speak with

a company representative. — Within the U.S.A., call 1-800-870-2221 — International, call 813-530-2340

7. The user is not authorized to repair or modify the equipment.

isit the Paradyne World W

ide W

eb site at http://www

.paradyne.com

D3810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

8. This equipment cannot be used on public coin service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commission for information.)

9. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such a message clearly contains, in a mar page of the transmission, the date and time it is sent, and an identification of the business, or other entity other entity, or individual.

In order to program this information, follow the steps outlined in the manual supplied with your fax software.

10. An FCC compliant telephone cord with modular plugs may be provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant.

Canada

gin at the top or bottom of each transmitted page, or on the first

, or other individual sending the message, and the telephone number of such business, or

Notice to Users of the Canadian Public Switched Telephone Network

The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company

. The equipment must also be installed using an acceptable method of connection. In some cases, the company’ line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

s inside wiring associated with a single

E November 1996 3810-A2-GB30-20

Safety Instructions

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier

. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone line and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The Load Number for this equipment is listed on the label on the modem. The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all devices does not exceed 100.

If your equipment is in need of repair, refer to the procedures described on page A in the front of this document for contact information.

F3810-A2-GB30-20 November 1996

Preface

Objectives How to Use This Manual Related Documents

and Reader Assumptions

1. Introduction

Overview 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Features 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Options 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

COMSPHERE 3800 Series Models

2. Model 3810 and 3820 Installation

Overview 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3800 Series Modem Package Model 3810 or Model 3820 Modem Installation

DTE Connection 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dial Network Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3810 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3820 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3810 4-Wire/2-Wire Leased-Line Connection 2-7. . . . . . . . . . . . . .

Model 3820 2-Wire Leased-Line Connection 2-7. . . . . . . . . . . . . . . . . . . .

Model 3810 and Model 3820 T Dial Network Management System Connection

AC Power Transformer Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . .

Modem Power-Up 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing and Replacing Model 3810 and Model 3820 Modems

elephone Connection

vii. . . . . . . . . . . . . . . . . . . . . . . . . . .

vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-3. . . . . . . . . . . . . . . . . .

2-7. . . . . . . . . . . . . .

2-7. . . . . . . . . . . . . . . . . .

2-8. . . .

3. Model 3811 Installation

Overview 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 381 Removing and Replacing Model 381

1 Installation 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1 Modems

3-4. . . . . . . . . . . . . . . . . .

i3810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

4. DCP Operation

5. Call Setup Branch

6. Talk/Data Branch

Overview 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diagnostic Control Panels

Status Indicators 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diagnostic Control Panel Operation 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . .

Menu Structure 4-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selecting Factory Configuration Options 4-13. . . . . . . . . . . . . . . . . . . . . . .

Diagnostic Control Panel Security Access

Overview 5-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Call Setup Branch

Overview 6-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

alk/Data Branch

4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-15. . . . . . . . . . . . . . . . . . . . . .

5-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7. Status Branch

Overview 7-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Status Branch

8. Test Branch

Overview 8-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

est Branch

9. Configure Branch

Overview 9-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Configure Branch 9-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Configuration Tables 9-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Security Configuration Options 9-46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10. Control Branch

Overview 10-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Control Branch 10-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Automatic Firmware Download 10-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11. Remote Branch

7-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview 11-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Remote Branch

ii November 1996 3810-A2-GB30-20

11-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12. Security

Overview 12-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Security Branch 12-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Security Password Entry Techniques 12-11. . . . . . . . . . . . . . . . . . . . . . . . . . .

Database T

able Examples

13. Fax Operation

Overview 13-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fax Operation 13-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14. AT Command Set and S-Registers

Overview 14-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating Modes Command Guidelines

AT Command List 14-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

S-Register List 14-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Table of Contents

12-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendices

Glossary

Index

A. Menu Tree A-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Result Codes

C. Troubleshooting C-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

echnical Specifications

D. T

Pin Assignments

E. F. CCITT V

G. Default Configuration Options G-1. . . . . . . . . . . . . . . . . . . . . . . . . . .

H. Equipment List H-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.25bis Dialing Commands and Response

B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

D-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F-1. . . . . . . . . . . .

iii3810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

Figure Page

2-1 Model 3810 and 3820 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-2 2-3 3-1 3-2

3-3 Circuit Pack Lock 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-1 4-2 4-3 Optional SDCP 4-4 5-1

8-1 Local Analog Loopback 8-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-2 Remote Digital Loopback 8-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-3 Local Digital Loopback 8-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-4 Pattern Test and Local Analog Loopback Test 8-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-5 Pattern Test and Remote Digital Loopback Test 8-6. . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-6 End-to-End Pattern Test 8-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-1 DCP Configuration Process 9-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-2 AT Command Configuration Process 9-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11-1 Top-Level Menu of a Remote 3800 Series Modem 11-3. . . . . . . . . . . . . . . . . . . . . . . . . .

E-1 Wiring Diagram – 8-Position to 6-Position Crossover Cable E-4. . . . . . . . . . . . . . . . . .

List of Figures

Model 3810 Rear Panel Model 3820 Rear Panel Model 381 Installing a Model 381

Model 3810 DCP Model 3820 DCP

3800 Series LCD and Keypad Dial Backup

1 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1 Modem

, Model 381

1 Faceplate, and Optional SDU 4-3. . . . . . . . . . . . . . . . . . .

2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

iv November 1996 3810-A2-GB30-20

Table of Contents

List of Tables

Tables Page

4-1 Model

4-2 Model 3820 DCP LEDs 4-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-3 SDCP LEDs 4-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-4 Top-Level Menu Status 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-5 4-6

5-1 Valid Dial Command Modifiers 5-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-1 DTE Interface Configuration Options 9-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-2 DTE Dialer Configuration Options 9-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-3 Line Dialer Configuration Options 9-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-4 Dial Line Configuration Options 9-26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-5 Leased Line Configuration Options 9-29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-6 V.42/MNP/Buffer Configuration Options 9-34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-7 Test Configuration Options 9-40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-8

9-9 Security Configuration Options 9-46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12-1 Edit Password Table Group Options 12-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12-2 Set Answer Security Group Options 12-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12-3 Set Originate Security Group Options 12-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12-4 Security Database T

12-5 Security Database Table Using DTE-Side Passwords 12-13. . . . . . . . . . . . . . . . . . . . . . . .

12-6 Security Database Table Using Both VF-Side and DTE-Side Passwords 12-13. . . . . . . . .

12-7 Security Database Table Using Paired VF-Side and DTE-Side Passwords 12-14. . . . . . .

14-1 3800 Series A 14-2 B-1 C-1

C-2 Modem – DTE Connection C-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

C-3

C-4 Online Operation C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

C-5 Leased-Line Operation C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

C-6

D-1 Technical Specifications for 3800 Series Modems D-1. . . . . . . . . . . . . . . . . . . . . . . . . .

E-1 EIA-232-D Pin Assignments E-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E-2 EIA RS-366-A Pin Assignments E-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E-3 E-4 F-1 V F-2 V

G-1 Factory Default Configuration Options G-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3810 and Model 381

Common Operational Messages Dial Access Security Messages

Miscellaneous Configuration Options

able Using VF-Side Passwords

T Commands 3800 Series S-Registers Result Codes Modem Health

Modem – VF Connection

Dial Backup Operation

VF Connector Pin Assignments: Models 3810 and 3820 VF Connector Pin Assignments: TELCO Jacks

.25bis Commands .25bis Response Messages

1 DCP LEDs 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12-12. . . . . . . . . . . . . . . . . . . . . . . . .

14-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

C-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

C-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E-5. . . . . . . . . . . . . . . . . . . . .

E-5. . . . . . . . . . . . . . . . . . . . . . . . . . . .

F-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

v3810-A2-GB30-20 November 1996

Preface

Objectives and Reader Assumptions

This

manual describes how to install and operate the COMSPHEREr carrier

-mounted modems. It is assumed that you have a

basic understanding of modems and their operation.

3800 Series standalone and

How to Use This Manual

Chapter 1 provides information about the 3800 Series

modems’ features.

Chapter 2 and Chapter 3 provide instructions for

installing the 3800 Series modems.

Chapter 4 provides the information required to operate the Model 3810 and Model 3820 using the diagnostic control panel (DCP) and the Model 381 COMSPHERE 3000 Series Carrier’ control panel (SDCP).

Chapters 5 through 12 describe the eight branches of the front panel command sets: Call Setup, Talk/Data, Status, Test, Configure, Control, Remote, and Security.

Chapter 13 provides an overview of fax modem operation.

Chapter 14 provides instructions for displaying and changing A

Appendix A provides a menu tree for 3800 Series modems.

T commands and S-registers.

1 using the

s shared diagnostic

Appendix C provides instructions for performing diagnostic tests when data communications problems occur.

Appendix D provides technical specifications.

Appendix E provides EIA RS-232, EIA RS-366A, and VF TELCO pin assignments.

Appendix F provides V.25bis dialing information.

Appendix G provides a list of all default configuration options available for the four factory preset configurations: Async Dial, Sync Dial, Sync Leased, and UNIX Dial.

Appendix H provides an equipment list for 3800 Series modems.

The Glossary provides a description of terms used throughout this manual.

A reference card is inserted inside the back cover.

Introduction

Overview 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Features 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Options 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

COMSPHERE 3800 Series Models 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview

The COMSPHERE 3800 generation of full-feature, high-speed dial modems, offer reliable asynchronous and synchronous operation over dial- or leased-lines networks. The 3800 Series modems’ unique software defineability allows for the addition of future enhancements, whether it is installing new features or firmware upgrades.

Through its downloading capability, any 3800 Series modem can be upgraded to the latest firmware, requiring no new hardware investment or on-site personnel, and little or no downtime. These modems support a wide range of modulation schemes and offer control using either AT commands, the user-friendly diagnostic control panel (DCP) or the optional COMSPHERE 6700 Series Network Management System (NMS). The NMS performs extensive monitoring, testing, reporting, and restoral functions to assist in managing your network.

High-speed data transfer and reliable throughput at data rates as high as 19,200 bps (V is guaranteed by employing the latest techniques in CCITT V CCITT V.42/MNP error correction. In addition to fast line speeds, the modem can send data to the DTE at speeds as high as 1

.42bis/MNP Class 5 data compression and

15,200 bps.

Series modems, a new

.32terbo) over dial lines

The 3800 Series modem is extremely versatile when used in modem pooling environments; it allows multiple users to temporarily customize settings in the 3800 Series modem, thereby permitting communication with the calling modem. Upon disconnection, the 3800 Series modem falls back to its original configuration settings and resumes normal operation.

The modem’s compatibility with a number of dialing methods and protocols, such as asynchronous A commands, CCITT V.25bis dialing, EIA RS-366-A dialing for carrier-mounted modems, and the user-friendly diagnostic control panel (DCP), permits the 3800 Series modem to be used in a variety of applications and environments while also allowing control over modem configuration, dialing, and diagnostics. The 3800 Series modems offer four preset factory configurations containing the most often used modem settings. These factory presets provide quick configuration for any asynchronous/ synchronous dial, synchronous leased, or UNIXr hardware-based dial environments.

The 3800 Series family is available in three models: the Model 3810, a 4-wire/2-wire standalone modem; the Model 381 unit; and the Model 3820, a 2-wire standalone unit. All three models offer a variety of modulation schemes and network enhancements while still providing reliable, high-speed data transmission using the latest in modem technology.

1, a carrier- mounted version of the standalone

1-13810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

Features

The 3800 Series modems have a wide variety of

features.

High-speed transmission using asynchronous,

•

synchronous, or UNIX devices over full- or half-duplex dial networks or 2-wire/4-wire leased lines.

• Dial-Line Modulations: V.32terbo (19,200 and

16,800 bps), CCITT V.32bis (14,400, 12,000, 9600, 7200, and 4800 bps), V.32 (9600 and 4800 bps), V.22bis (2400 bps), V.22 (1200 bps), V.21 (300 bps), Bell 212A, (1200 bps), and Bell 103J (300 bps).

• Two-wire/four-wire Leased-Line Modulations:

V.32terbo (19,200 and 16,800 bps), V.32bis (14,400, 12,000, 9600, 7200, and 4800 bps), V.32 (9600 and 4800 bps), V.22bis (2400 bps).

• Convenient migration to new or optional features

through software downloading.

• CCITT V

• Virtual error free data integrity with CCITT V.42

and MNP Level 4 error control. Automatic and manual single call dial backup and

•

dial standby capabilities for 4-wire leased-line applications (Model 3810 and Model 381

• A unique Paradyne modem pooling feature that

preserves the answering modem’ configuration, but allows multiple users to temporarily adapt parameters for individual requirements.

• Dial-line data rates from 300 bps–19,200 bps.

Leased-line rates from 2400 bps–19,200 bps.

• Asynchronous dial DTE data rates from

300 bps–115,200 bps.

.42bis and MNP Class 5 data compression.

1).

s permanent

• Complement of self-tests, local and remote

loopbacks including CCITT compatible V.54.

• Four factory-defined configurations and two

user-defined configuration areas.

• Availability in either the 2-wire/4-wire standalone

and carrier mount, or the 2-wire only standalone models.

• Originate Security and three Answer Security

modes.

• Directory #1 Callback capability.

Dial Access Security which guards against

•

unwanted user access to the host DTE.

•

Hayes Autosync support.

Options

The 3800 Series modems also may have the following optional features:

• Diagnostic, control, monitor

capabilities through the COMSPHERE 6700 Series NMS.

Class 2 Fax modulations: CCITT V

•

12,000, 9600, 7200 bps), V.29 (9600, 7200 bps) and V.27ter (4800, 2400 bps).

, and call statistic

.17 (14,400,

• A diagnostic control panel (DCP) on the front bezel

that displays the connect status, data rate, type of error control or compression, test results, alarm status of DTE or VF parameters for both local and remote modems.

• Storage of up to 10 telephone numbers to directory

locations.

• Compatibility with the industry de facto standard

T Command set.

•

Dialing via DCP, A commands, or RS-366-A (Model 3811 only).

• Configuration of software options via the

AT Command set or DCP.

1-2 November 1996 3810-A2-GB30-20

T commands, CCITT V.25bis

COMSPHERE 3800 Series Models

The COMSPHERE 3800 Series modem is available in several models.

• Model 3810, a 4-wire/2-wire standalone unit

capable of operation on 2-wire dial, or 4-wire leased or 2-wire leased lines.

•

Model 381 modem for installation into a COMSPHERE 3000 Series Carrier; it is capable of operation on dial, or 4-wire leased or 2-wire leased lines.

• Model 3820, a 2-wire standalone unit capable of

operation on dial or 2-wire leased lines.

1, a 4-wire/2-wire carrier-mounted

Model 3810 and 3820 Installation

Overview 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3800 Series Modem Package 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Customer-Supplied Equipment 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3810 or Model 3820 Modem Installation 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connecting Model 3810 and Model 3820 Modems with Supplied Cables 2-4. . . . . . . . . . . . . . . . . . . . .

DTE Connection 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dial Network Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3810 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3820 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3810 4-Wire/2-Wire Leased-Line Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3820 2-Wire Leased-Line Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3810 and Model 3820 Telephone Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dial Network Management System Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AC Power Transformer Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Modem Power-Up 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing and Replacing Model 3810 and Model 3820 Modems 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview

The standalone Model 3810 modem (Figure 2-1) is capable of either dial or 4-wire/2-wire leased-line operation. The modem is controlled using either AT commands or the diagnostic control panel (DCP). The DCP consists of an LCD which displays the T menu, three function keys and four directional keys which allow you to maneuver and choose DCP selections, and a row of 12 LED status indicators which display modem activity. For a better understanding of DCP operation, refer to Chapter 4,

The rear of the modem contains an ON/Off power switch, a low voltage ac power connector modular connector for phone or leased-line connection, an

DCP Operation

op-Level

, an 8-pin

8-pin modular connector for dial-line connection, a 4-pin modular connector for network management, and a DB-25-S DTE connector.

The standalone Model 3820 is capable of dial and 2-wire leased-line operation. Its DCP functions are similar to the Model 3810 except it has only six LED status indicators. For more information regarding the DCP, refer to Chapter 4,

The rear of the modem contains an ON/Off power switch, a low voltage ac power connector modular connector for external telephone use, an 8-pin modular connector for dial-line or 2-wire leased-line connection, a 4-pin modular connector for network management, and a DB-25-S DTE connector.

DCP Operation

, an 8-pin

2-13810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

DIAGNOSTIC

CONTROL

PANEL

SPEAKER

INDICATORS

LCD AND KEYPAD

STATUS

AC TRANSFORMER

Figure 2-1. Model 3810 and 3820

3800 Series Modem Package

After opening the modem’

and verify that the following items are present:

• Manual and reference card

• Model 3810 or Model 3820 modem

• Power transformer

• One 6-position, 4-wire modular cord (Model 3810

and Model 3820)

s package, check for damage

EIA-232-D

INTERFACE

NMS

DIAL/LEASED (3820)

PHONE/LEASED (3810)

AC POWER IN

ON/OFF

496-13096-02

• One 8-position, 8-wire modular cord (Model 3810

only)

• One ferrite choke and cable tie

• Fax software and documentation (if fax option

installed)

If any hardware components are damaged, notify your sales or service representative. Refer to page A in the front of this document for contact information.

2-2 November 1996 3810-A2-GB30-20

Model 3810 and 3820 Installation

Customer-Supplied Equipment

The following customer required to complete a data communications system using either the Model 3810 or Model 3820 modem:

• A DTE with an available EIA-232-D serial port.

• A standard EIA-232-D male-to-female cable with a

male DB-25-S connector at one end to attach to the modem.

• One of the following modular dial or leased

network interfaces: — RJ45S for dial programmable applications — RJ1 — An 8-position to 6-position crossover cable for

The following customer required for the installation of a Model 3811 modem:

• A COMSPHERE 3000 Series Carrier.

• A male-to-female 50-pin mass termination cable.

One Network Interface Module (NIM) for modems installed in Slots 1–8 and one NIM for modems installed in Slots 9–16 (required for dial-line applications).

• One of the following modular or 50-pin dial or

leased network interfaces: — RJ11C for single line dial permissive

— RJ45S for single line dial programmable

— RJ21X for multiple line dial permissive

— RJ27X for multiple line programmable

1C for dial permissive applications

JM8 leased-line applications only

applications

-supplied equipment is

If the modem is to be managed by a network management system, a Shared Diagnostic Unit (SDU) must be supplied and properly connected to the network management controller. For proper network management connection to the SDU, refer to the COMSPHERE

6700 Series Network Management System User’s Guide

For installation of the 3000 Series Carrier into a cabinet, refer to the

Installation Manual.

COMSPHERE 3000 Series Carrier

Model 3810 or Model 3820 Modem Installation

Before

installing your standalone modem, make sure your installation site is clean and well-ventilated. Allow space around the modem for installing cables and telephone cords, and make sure the modem is located within reach of the ac power outlet. The distance between your modem and DTE should be minimized if DTE data rates exceed 19,200 bps. Also, low capacitance cables may be necessary for speeds greater than 19,200 bps or distances greater than 50 feet.

The rear panel of both the Model 3810 and Model 3820 modems have the following switches and connectors (see Figures 2-2 and 2-3 which appear later in this chapter):

• An ON/Off power switch.

• A 5-pin DIN type power receptacle for ac power

transformer.

• An 8-pin modular keyed jack for 4-wire/2-wire

leased lines or external telephone set on the Model 3810. On the Model 3820, this jack is for external telephone set use only

• An 8-pin modular keyed jack for dial (Public

Switched Telephone Network, or PSTN) lines on the Model 3810. On the Model 3820, this jack is for dial or 2-wire leased lines.

— 66 punchdown block or other demarcation

device

• One 6-position to 6-position modular cord (required

for network management applications).

• A Shared Diagnostic Unit (SDU) (required for

network management applications).

• A 4-pin modular jack for Network Management

System (NMS) connection for future release.

• A 25-pin DB-25-S receptacle for DTE interface.

2-33810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

Connecting Model 3810 and Model 3820 Modems with Supplied Cables

Figure 2-2 and Figure 2-3 show how Model 3810 and Model 3820 modems are connected to certain TELCO jack types using the supplied cables. For other TELCO connections, refer to Appendix E.

DTE Connection

Use the following procedures to connect the EIA-232-D cable and ferrite choke from the modem to the DTE:

Make sure the modem’

1. Off.

2. Connect the DB-25-P (male) connector on the cable to the DB-25-S (female) connector labeled DTE (Figures 2-2 and 2-3) on the modem’s rear panel. Use a small screwdriver to tighten the cable to the modem.

3. Connect the DB-25-P connector on the cable to the DB-25-S connector on the DTE. Use a small screwdriver to tighten the cable to the DTE.

s rear panel power switch is

Figure 2-2. Model 3810 Rear Panel

2-4 November 1996 3810-A2-GB30-20

Model 3810 and 3820 Installation

ensure compliance with FCC Part 15 Regulations, a ferrite choke must be installed on the EIA-232-D interface cable.

1. Open the ferrite choke and place it around the DTE cable as close as possible to the connector attached to the modem.

Close the two halves around the cable and snap the ferrite choke shut, pressing down on the plastic latch to secure it.

3. Install a cable tie behind the ferrite choke to prevent it from sliding along the cable.

Figure 2-3. Model 3820 Rear Panel

2-53810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

Dial Network Connection

The telephone company provides the line termination jacks for the type of service you request. Y to operate in either Permissive or Programmable mode. Advance coordination with the telephone company is suggested when connecting the modem to telephone dial lines (PSTN).

If you operate in the Permissive mode, the modem’s transmit output level is fixed at approximately –9 dBm. The telephone company assumes that the line loss is 3 dBm and no compensation is provided for additional losses. The resulting level at the telephone central of could be lower than the nominal –12 dBm provided with Programmable mode. A Permissive mode telephone line is usually terminated with a USOC RJ1

If you operate in the Programmable mode, the telephone company installs a program resistor that adjusts the modem’ telephone company’s central office is at the maximum allowable level of –12 dBm. Telephone lines for the Programmable mode are usually terminated with a USOC RJ45S jack or an RJ41S jack switched to Programmable.

s output level so that the signal entering the

ou may choose

fice

1C jack.

Model 3810 Dial-Line Connection

For the Model 3810, use the following procedures to

connect the modem to the dial network interface:

ogrammable mode

1. Insert the 8-position, 8-conductor modular plug into the jack labeled DIAL/LEASED (3820), Figure 2-2.

2. Insert the other end of the modular cord into the dial network interface.

Permissive mode

1. Insert the 6-position, 4-conductor modular plug into the jack labeled DIAL/LEASED (3820), Figure 2-2.

2. Insert the other end of the modular cord into the dial network interface.

NOTE

The modem is shipped with the Async Dial factory preset configuration stored in memory. This factory preset configures the modem for Permissive mode. To operate in Programmable mode, you must change the Dial Transmit Level configuration option using either the DCP (refer to the Dial Line configuration options in Chapter 9, the AT&J command (refer to Chapter 14,

and S-Registers

Configure Branch)

AT Command Set

Model 3820 Dial-Line Connection

Use the following procedures to connect a Model 3820

to the dial network interface:

Permissive mode

1. Insert the 6-position, 4-conductor modular plug into the jack labeled DIAL/LEASED (3820), Figure 2-3.

2. Insert the other end of the modular cord into the dial network interface.

2-6 November 1996 3810-A2-GB30-20

Model 3810 and 3820 Installation

Model 3810 4-Wire/2-Wire Leased-Line Connection

Use the following procedures to connect a Model 3810

to the leased-line network interface:

1. Insert the 8-position, 8-conductor modular plug into the jack labeled PHONE/LEASED (3810), Figure 2-2.

2. Insert the other end of the modular cord into the leased-line network interface.

3. If the Model 3810 has a dial backup line, follow the steps listed in

Connection

Model 3810 Dial-Line

section.

Model 3820 2-Wire Leased-Line Connection

Use the following procedures to connect a Model 3820 modem to the 6-pin, center pair, leased-line network interface. For 2-wire leased line connection to a JM8 network interface, refer to Figure E-1 in Appendix E:

Dial Network Management System Connection

For

Model 3810 and 3820 modems, use the following procedures to connect the modem to the network management system interface:

1. Insert the subminiature 4-conductor modular plug of the 3600 Hubbing Device into the jack labeled NMS (Figure 2-2 or 2-3).

2. Connect the 3600 Hubbing Device to the network management system.

Refer to the 3600-F3-300 Installation Instructions (3610-A2-GZ45) for more information. Installation for the Model 3810 and 3820 modems is the same as for the 3610 DSU.

3600 Hubbing Device Featur

e Number

AC Power Transformer Connection

Use the following procedures to connect the modem to an ac power outlet:

1. Insert the 6-position, 4-conductor modular plug into the jack labeled DIAL/LEASED (3820), Figure 2-3.

2. Insert the other end of the modular cord into the leased-line network interface.

Model 3810 and Model 3820 Telephone Connection

Use the following procedures to connect the modem to

a telephone:

1. Insert the 6-position, 4-conductor modular plug into the jack labeled PHONE/LEASED (3810).

2. Insert the other end of the modular cord into the telephone.

Make sure the modem’ position.

2. Insert the power transformer’s 5-pin DIN male connector into the modem’s rear panel ac power receptacle (Figures 2-2 and 2-3).

3. Insert the power transformer into a grounded ac power outlet.

s power switch is in the Of

2-73810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

Modem Power-Up

Once your modem is properly connected to the DTE, dial and/or leased lines, and ac outlet, press the modem’ rear panel power switch to the ON position. The modem begins a power-up self-test. This test takes several seconds to perform, and verifies the operation of most hardware components within the modem. If successful, the LCD displays to the Top-Level menu screen.

If a failure occurs during the self-test, the LCD displays The LCD then displays the Top-Level menu screen with the message the LCD. Although a failure has occurred, the modem will attempt to operate. This allows you to activate a more thorough self-test using the Test branch. Refer to Chapter 8, T

Power On Selftst Failed

Power On Selftst Passed

Power on Fail appearing on the top line of

est Branch

for several seconds.

and continues

Removing and Replacing Model 3810 and Model 3820 Modems

To remove and replace a Model 3810 or Model 3820

modem, perform the following steps:

Make sure the modem is of modem’s rear panel power switch to the Off position.

2. Disconnect the power cord from the ac power outlet, and then from the connector on the rear of the modem.

Disconnect the dial and leased-line modular cords

3. from the modem’s rear panel.

4. Disconnect the DTE interface cable from the modem’s rear panel.

If the modem is to be removed for service, return it using the procedures on page A in the front of this document for contact information.

Install the replacement modem as described in the

Model 3810 or Model 3820 Modem Installation

section of this chapter way as the modem being replaced.

fline, and press the

, and configure it the same

2-8 November 1996 3810-A2-GB30-20

Model 3811 Installation

Overview 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3811 Installation 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing and Replacing Model 3811 Modems 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview

The carrier-mounted Model 3811 modem (Figure 3-1) is capable of dial or 4-wire/2-wire leased-line operation and installs into a COMSPHERE 3000 Series Carrier. The Model 381 displaying modem activity and an audio speaker jack for the carrier’

The Model 3811 modem’s rear has two DTE edge card connectors that mount into a connector plate located on the rear of the carrier DB-25-S connectors, one providing an EIA RS-232 DTE interface and one providing an EIA RS-366A DTE interface. The Model 3811 derives ac power from the COMSPHERE 3000 Series Carrier’ common bus to all devices installed in the carrier. The user interface to any Model 3811 is through the shared diagnostic control panel (SDCP), an optional feature

1’s faceplate has 16 LED status indicators for

s optional speaker

. This connector plate has two

s backplane which is a

similar to the DCPs on the Model 3810 and Model 3820. For a better understanding of DCP operation, refer to Chapter 4,

The COMSPHERE 3000 Series Carrier has a total of 17 slots. The first slot, Slot 0, is reserved for the Shared Diagnostic Unit (SDU) while the remaining 16 slots can house up to 16 Model 381 networks, a combination of Model 381 Model 361 circuit card that provides SDCP and network management interfaces to modems and DSUs installed in the carrier. SDUs are only required if a single SDCP is used by multiple COMSPHERE 3000 Series Carriers in a cabinet or if a network management system (NMS) is used.

For more details on the COMSPHERE 3000 Series Carrier, refer to the

Installation Manual.

DCP Operation

1 Data Service Units (DSUs). An SDU is a

1 modems, or for mixed

1 modems and

COMSPHERE 3000 Series Carrier

3-13810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

FACEPLATE

Status

Pwr Alrm

142

Test Dial

125

RI Busy

Serv

103

TXD

104

RXD

105

RTS

106

CTS

107

DSR

108

DTR

109

LSD

Front Panel

Spkr

EIA-232/V.24

CONNECTOR

EIA-232/V.24

EDGE CARD

CONNECTOR

RS-366A/V.25

EDGE CARD

CONNECTOR

REAR

CONNECTOR

PLATE

EIA232/V.24

(3800)

RS366A/V.25

RS-366A/V.25

CONNECTOR

(3600/3500)

V.35

3811

496-13155-02

Figure 3-1. Model 3811

Model 3811 Installation

The

Model 381 COMSPHERE 3000 Series Carrier which supplies operating power and the dial and/or leased-line network connections.

leased-line, NIM, and network management cabling information, refer to the Carrier, Installation Manual.

1 is designed for installation in a

For correct power, DTE, dial-line,

COMSPHERE 3000 Series

The COMSPHERE 3000 Series Carrier has 17 slots which can hold up to 16 modems and one Shared Diagnostic Unit (SDU). The SDU is required when the modems in the carrier are controlled by an NMS, or when multiple carriers in a cabinet configuration are to be controlled by a single shared diagnostic control panel (SDCP). The SDCP of the COMSPHERE 3000 Series Carrier is the user interface to the Model 3811 modem. A single SDCP can control up to eight carriers containing up to 128 compatible modems.

3-2 November 1996 3810-A2-GB30-20

The

installation of a Model 381

1 varies slightly if an SDCP is installed on the front of the carrier. T Model 381

1 modem into the carrier without an SDCP,

perform the following steps:

o install a

Model 3811 Installation

2. At the front of the carrier, hold the modem vertically, with the latch on its faceplate in the open position, and insert it into the top and bottom card guides of one of the slots numbered 1–16 (see Figure 3-2).

CAUTION

If the Model 3811 is removed from the carrier, always use a ground strap when handling the modem. Always store the Model 3811 in an antistatic bag when it is removed from the carrier.

1. At the rear of the carrier install the rear connector plate. Make sure the plate uses the same slot position as that intended for the modem.

Loosely fasten the plate. This allows for slight adjustments later when installing the modem.

Slide the modem into the slot, aligning the modem with the rear connector plate, until the backplane connector and DTE connector seat firmly into the back of the carrier. The faceplate latch automatically closes as you push the modem into the carrier. To lock the modem into the carrier, press the faceplate latch until a click is heard.

3. If the carrier is ON, the Power LED on the

faceplate of the 381 the modem completes its power

1 lights. After several seconds

-up self-test in

which all faceplate LEDs light. If the modem fails, the Alrm LED on the faceplate flashes.

Return to the rear of the carrier and tighten the rear connector plate.

Figure 3-2. Installing a Model 3811 Modem

3-33810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

the modem is to communicate with an installed SDCP, install the modem as described above and perform the following steps:

Press the

key on the SDCP

Select

. The cursor

appears in the carrier selection entry.

2. Press the F1 (") or F2 (↓) key until the carrier

number you want appears on the LCD. The carrier number selection has a range of 1 to 8

since a single SDCP can control a configuration of up to eight carriers. (This is only possible if the SDU is installed.)

Press the selection entry

key to position the cursor on the slot

4. Press the F1 (") or F2 (↓) key until the slot

number (1–16) you want appears on the LCD. Ignore the AB designator that appears on the LCD since it is not applicable to the 3800 Series modems.

Press the

key to place the SDCP in direct

Select

communication with the selected modem. The LCD displays the Top-Level menu for the

selected modem. In addition, the Front Panel LED on the modem’s faceplate and the OK LED on the SDCP light.

6. Once you have determined that the modem is installed properly and completed its power-up self-test, rotate the circuit pack lock until it covers the faceplate latch (Figure 3-3). This prevents the modem from accidently being removed once it is installed in a carrier.

CIRCUIT

CARD

GUIDE

CLOSED

(LOCKED)

OPEN

(UNLOCKED)

CIRCUIT

PACK LOCK

LATCH

CIRCUIT

CARD

GUIDE

495-11985a-03

Figure 3-3. Circuit Pack Lock

Removing and Replacing Model 3811 Modems

It is not necessary to power down the carrier to remove and replace a Model 381 steps:

1 modem. Perform the following

7. Configure the modem as described in the Selecting

Factory Configuration Options

section in

Chapter 4.

If the Model 3811 is removed from the carrier, always use a

CAUTION

ground strap when handling the modem. Always store the Model 3811 in an antistatic bag when it is removed from the carrier.

1. Rotate

the circuit pack lock until the release tab is

exposed.

Press down on the release tab and pull the modem away from the carrier’

3-4 November 1996 3810-A2-GB30-20

s backplane.

DCP Operation

Overview 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diagnostic Control Panels 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Models 3810 and 3820 Diagnostic Control Panels 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model 3811 Faceplate and Shared Diagnostic Control Panel 4-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Status Indicators 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diagnostic Control Panel Operation 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LCD Display 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hidden Choice Indicators 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Keypad 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Menu Structure 4-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Top-Level Menu Status and Operational Messages 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selecting Factory Configuration Options 4-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using the Diagnostic Control Panel 4-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using AT Commands 4-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview

This

chapter describes how to use the diagnostic control panel (DCP) of the 3800 Series modem. It also describes how to select and use each branch of the Top-Level menu tree.

Diagnostic Control Panels

There are two types of DCPs: the front panel on the standalone Model 3810 and Model 3820 modems, and the shared diagnostic control panel (SDCP), an optional feature used with a Model 381 COMSPHERE 3000 Series Carrier two-line, 32-character liquid crystal display (LCD) and keypad through which Top-Level menu branches are accessed to perform the following:

• Initiate and disconnect dial operations

Check modem status

•

• Set up configuration options

Initiate diagnostic tests

•

1 installed in a

. Both DCPs have a

The LCD displays the result of any command initiated using the DCP from an attached asynchronous DTE using the AT command set.

Models 3810 and 3820 Diagnostic Control Panels

The (Figures 4-1 and 4-2) contain status indicators, pushbutton-type keys, and an LCD.

. Most of these operations can be performed

DCPs of the Model 3810 and Model 3820 modems

• Access remote modems through the local modem’s

DCP

4-13810-A2-GB30-20 November 1996

COMSPHERE 3800 Series Modems

COMSPHERE 3820

COMSPHERE 3810

F1 F2

CTS TXD LSD RXD

RTS

109

103

106

105

Figure 4-1. Model 3810 DCP

F1 F2

DTR

PWR ALRM

DIAG

108 142

CTS TXD LSD RXD TEST

109

103

106

105

104

SQRTS

496-13068-02

RATE

Figure 4-2. Model 3820 DCP

496-13067-02

4-2 November 1996 3810-A2-GB30-20

DCP Operation

Model 3811 Faceplate and Shared Diagnostic Control Panel

The

SDCP

, is used to manage carrier-mounted Model

1 modems. Use the SDCP to issue commands to, view

381 and select configuration options on, or monitor tests for a specific Model 381

1 modem.

Status

OK Alrm

Diag

Out

Status

142

125

103 104 105 106 107 108 109

Front Panel

Spkr

Pwr Alrm Test Dial RI Busy

Serv

TXD RXD RTS CTS DSR DTR LSD

The faceplate of the Model 381

1 contains LED status indicators that monitor the operation of the modem. After the SDCP is connected to the modem, the Front Panel indicator of the selected modem lights to show that the modem is connected.

Figure 4-3 shows the SDCP and the Shared Diagnostic

Unit (SDU) it interfaces with.

SDU

3811

SDU12345678910111213141516

SELECT

KEY

OK Alarm BckUp Test EC

STATUS

INDICATORS

NETWORK

DEVICE

ALARM

DIAL

BACKUP

CARRIER SLOTS 1–16

Select

OK Alarm BckUp Test EC

ERROR

CORRECTION

TEST

MODE

F1 F2 F3

KEYPAD

COMSPHERE 3000

LCD

496-13073-03

Figure 4-3. Optional SDCP, Model 3811 Faceplate, and Optional SDU

4-33810-A2-GB30-20 November 1996

+ 174 hidden pages