Paradyne 1810 User Manual
1810 VoIP Gateway (SIP)
User’s Guide
Document Number 1810-A2-GB20-10
April 2005
Copyright 2005 Paradyne Corporation.
All rights reserved.
Printed in U.S.A.
Notice
This publication is protected by federal copyright law. No part of this publication may be copied or distributed,
transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form
or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the
express written permission of Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773.
Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation
reserves the right to revise this publication and to make changes from time to time in the contents hereof without
obligation of Paradyne Corporation to notify any person of such revision or changes.
Changes and enhancements to the product and to the information herein will be documented and issued as a new
release to this manual.
Warranty, Sales, Service, and Training Information
Contact your local sales representative, service representative, or distributor directly for any help needed. For
additional information concerning warranty, sales, service, repair, installation, documentation, training, distributor
locations, or Paradyne worldwide office locations, use one of the following methods:
Internet: Visit the Paradyne World Wide Web site at www.paradyne.com. (Be sure to register your warranty at
www.paradyne.com/warranty.)
Telephone: Call our automated system to receive current information by fax or to speak with a company
representative.
Within the U.S.A., call 1-800-870-2221
Outside the U.S.A., call 1-727-530-2340
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We welcome your comments and suggestions about this document. Please mail them to Technical Publications,
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Trademarks
Acculink, ADSL/R, Bitstorm, Comsphere, DSL the Easy Way, ETC, Etherloop, FrameSaver, GranDSLAM,
GrandVIEW, Hotwire, the Hotwire logo, Jetstream, MVL, NextEDGE, Net to Net Technologies, OpenLane, Paradyne,
the Paradyne logo, Paradyne Credit Corp., the Paradyne Credit Corp. logo, Performance Wizard, ReachDSL,
StormPort, TruePut are all registered trademarks of Paradyne Corporation. Connect to Success, Hotwire Connected,
iMarc, JetFusion, JetVision, MicroBurst, PacketSurfer, Quick Channel, Reverse Gateway, Spectrum Manager, and
StormTracker are trademarks of Paradyne Corporation. All other products and services mentioned herein are the
trademarks, service marks, registered trademarks, or registered service marks of their respective owners.
CE Marking
When the product is marked with the CE mark on the equipment label, a supporting Declaration of Conformity may be
downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select Library → Technical Manuals
→ CE Declarations of Conformity.
18 10 VoIP Gateway User’ s Guide
VoIP Gateway settings
LAN port IP: 192.168.1.101
None WAN port PVC:
Phone 1x URI- sip: 801@192.168.1.101
Preface
This manual is designed to provide information to network administrators. It covers the installation,
operation and applications of the VOIP Gateway.
Important Safety Instructions
1. Read and follow all warning notices and instructions marked on the product or included in the manual.
2. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the
product and to protect it from overheating, these slots and openings must not be blocked or covered.
3. Do not allow anything to rest on the power cord and do not locate the product where persons will walk
on the power cord.
4. Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous high voltage points or other risks. Refer all servicing to qualified service personnel.
5. When installed in the final configuration, the product must comply with the applicable Safety
Standards and regulatory requirements of the country in which it is installed. If necessary, consult
with the appropriate regulatory agencies and inspection authorities to ensure compliance.
6. A rare phenomenon can create a voltage potential between the earth grounds of two or more
buildings. If products installed in separate buildings are interconnected, the voltage potential may
cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this
phenomenon exists and, if necessary, implement corrective action prior to interconnecting the
products.
7. Input power to this product must be provided by one of the following: (1) a UL Listed/CSA certified
power source with a Class 2 or Limited Power Source (LPS) output for use in North America, or (2) a
certified transformer, with a Safety Extra Low Voltage (SELV) output having a maximum of 240 VA
available, for use in the country of installation.
8. In addition, since the equipment is to be used with telecommunications circuits, take the following
precautions:
— Never install telephone wiring during a lightning storm.
— Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
— Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
— Use caution when installing or modifying telephone lines.
— Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
— Do not use the telephone to report a gas leak in the vicinity of the leak.
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1810 VoIP Gateway User’s Guide
CE Marking
When the product is marked with the CE mark on the equipment label, a supporting Declaration of
Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select
Support -> Technical Manuals -> Declarations of Conformity.
FCC Part 15 Declaration
An FCC Declaration of Conformity may be downloaded from the Paradyne World Wide Web site at
www.paradyne.com. Select Support -> Technical Manuals -> Declarations of Conformity.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The authority to operate this equipment is conditioned by the requirement that no modifications will be
made to the equipment unless the changes or modifications are expressly approved by the responsible
party.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
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Table of Contents
CHAPTER 1 INTRODUCTION................................................................................................................. 7
1.1 PRODUCT OVERVIEW ........................................................................................................................7
1.2 FEATURES ........................................................................................................................................7
1.3 APPLICATIONS .................................................................................................................................. 7
1.4 FRONT PANEL LED INDICATORS ........................................................................................................ 8
CHAPTER 2 HARDWARE INSTALLATION ...........................................................................................9
2.1 RESET BUTTON................................................................................................................................. 9
CHAPTER 3 INSTALLING PCTOOL .................................................................................................... 10
CHAPTER 4 STATUS............................................................................................................................ 11
CHAPTER 5 CONFIGURATION............................................................................................................ 12
5.1 CONNECTION MODES ......................................................................................................................12
CHAPTER 6 SIP .................................................................................................................................... 16
6.1 LOCAL ............................................................................................................................................17
6.2 CALL FORWARD ..............................................................................................................................18
6.3 STUN ............................................................................................................................................ 20
CHAPTER 7 TELEPHONE BOOK ........................................................................................................21
7.1 ADDING AN ENTRY .......................................................................................................................... 21
7.2 DELETING AN ENTRY .......................................................................................................................23
CHAPTER 8 TOOLS.............................................................................................................................. 24
8.1 UPGRADE .......................................................................................................................................25
8.2 DIAGNOSTIC ................................................................................................................................... 26
8.3 SYSTEM.......................................................................................................................................... 27
APPENDIX A: GLOSSARY........................................................................................................................ 31
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18 10 VoIP Gateway User’ s Guide
Chapter 1 Introduction
This chapter introduces the 1810 VOIP Gateway. It includes a product overview, description of the product’s
features and applications, and an explanation of the front panel LED indicators.
1.1 Product Overview
The 1810 VoIP Gateway provides predictable, real-time, toll-quality voice over the Internet. The 1810 VoIP
Gateway is designed for residential and business users. It connects to an external cable or DSL modem
for broadband service.
An ordinary telephone connects to the RJ11 port (telephone jack) on the back of the 1810 VoIP Gateway,
allowing calls to be routed to anywhere in the world – significantly reducing or eliminating long distance
charges.
1.2 Features
z Supports Voice over IP (VoIP)
z Uses an ordinary telephone to make Internet calls free of charge
z Use just one IP address to access the Internet over your entire network
z Supports Caller ID
z Supports silence suppression
1.3 Applications
PSTN
Trunking
FXS
1810
Location 1 Location 2
DSL/Cable
Modem
Gateway
VoIP
Gatekeeper/Proxy Server
IP
Ethernet
1813
FXS
05-17635
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1810 VoIP Gateway User’s Guide
1.4 Front Panel LED Indicators
WA
N
PHONE
POWER
05-17624
LED
Indicator
Color Mode Function
On A power connection is established. POWER Green
Off No power connection is established.
On The WAN link is established. WAN Green
Off The WAN link is not established.
PHONE
Green
On Phone is off-hook.
Off Phone is on-hook.
Flash Hardware is initializing.
Note: If the device fails to power on, or it malfunctions, first verify that the power supply is correctly
connected, and then power on the device again.
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18 10 VoIP Gateway User’ s Guide
Chapter 2 Hardware Installation
The figure below illustrates the back panel of the gateway.
P
hone
P
Telephone
Cable
(RJ11)
Telephone
ower
Power Cable
3
1
W
AN
2
Internet
05-17623
DSL LAN Port
DSL Modem
1. Connect the power adapter to the POWER jack of the device, and then plug the power adapter into
the wall outlet.
2. Connect the WAN port to your DSL modem’s LAN port using a standard RJ45-to-RJ45 cable.
3. Connect the telephone set to PHONE port for VoIP service using a standard RJ11-to-RJ11 cable.
If the device fails to power on, or it malfunctions, first verify that the power supply is correctly connected,
and then power it on again.
2.1 Reset Button
In the middle of the rear panel is a reset button. This button is used to reload the factory default settings.
Use a small object like a ballpoint pen to press the button and hold it down for over three seconds. The
gateway will reset itself and all parameters will return to their factory default settings. You can verify this
process by monitoring the PHONE LED, which will turn off and then on again as the gateway restarts.
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1810 VoIP Gateway User’s Guide
Chapter 3 Installing and Starting PCTool
You can configure and manage the gateway using the provided PCTool application.
To install and run PCTool:
1. Connect the WAN port of the gateway to the Network Interface Card (NIC) of your PC using the
supplied Ethernet cable.
2. Insert the provided CD in the CD drive of your PC.
3. From the Windows Start menu, select Run. Type:
d:\pctool\setup
where d: is the drive identifier for your CD drive. Click on OK.
4. The installer will install PCTool in the c:\Program Files\JetFusion 1810 directory and start it. In
the future you can initiate the program by browsing to that directory using Windows Explorer and
double-clicking on PCTool.exe. The gateway must be attached to your PC when you use PCTool.
5. When you are done using PCTool, reconnect the LAN port of your DSL modem to the WAN port
of the gateway as shown in Hardware Installation, above.
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