Paradox UC300 Reference And Installation Manual

UC300 Universal Converter

Reference and Installation Manual

UC300-EI02
Printed in Canada | 03/2015

Warranty

For complete warranty information on this product, please refer to the Limited Warranty Statement found
www.paradox.com/terms. The terms and conditions are subject to change without notice, from time to time, at
Paradox’s sole discretion. We invite you to visit our website on a regular basis for the latest Limited Warranty
Statement. Your use of the Paradox product signifies your acceptance of all warranty terms and conditions.
Please ensure tat your use of the Paradox product is in compliance with local, national, and internal laws.

©2014 Paradox Security Systems Ltd. All rights reserved. Specifications may change without prior notice. US,
Canadian and international patents may apply. Paradox and BabyWare are trademarks or registered trademarks
of Paradox Security Systems (Bahamas) Ltd. or its affiliates in Canada, the United States and/or other countries.

This product is manufactured in Canada.

Paradox
780 Industrial Boulevard
St-Eustache, Quebec
Canada, J7R 5V3
Tel: [phone]
Fax: [phone]

Contents

Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Chapter 2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.1 Parallel and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Chapter 3 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.1 UC300 Inputs and Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.2 LED Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.3 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.4 Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.5 Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 4 Configure with BabyWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4.1 Configure Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4.2 Configure Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4.3 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4.4 Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4.5 GPRS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.6 SMS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.7 Configuring Receiver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.8 Trouble Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.9 Reporting Sequence (Parallel or Serial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.10 PC Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.11 Other Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.12 Firmware updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.13 SMS / Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 5 Entering Email Addresses to a Reporting List . . . . . . . . . . . . . 27

Appendix A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Appendix B Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Appendix C Configuration of the PCS250/PCS250G. . . . . . . . . . . . . . . . . . . . 28

Appendix D Error Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 1: Introduction

The Paradox Universal Converter, the UC300, is an innovative device that allows the CMS to receive events and
alarms from any security control panel via a Paradox IP receiver. The UC300 provides the link between CID
control panel security systems and Paradox communication devices, for example the IP150 and the
PCS250/PCS250G.
UC300 converts Contact ID (CID) events generated by a security panel connected to a landline interface into
Paradox proprietary protocol. Events are then forwarded to the monitoring station via IP150 and/or PCS250/
PCS250G.
The UC300 enables end-users to self-monitor their secured location by allowing receipt of instant, SSL­encrypted emails (via IP150) and SMS (via PCS250/PCS20G) alerts from any location supplied by a wireless
provider once the system detects activity.

1.1 Compatibility

The UC300 is compatible with control panels that support a landline interface with CID reporting protocol.
The UC300 interfaces with the following Paradox products.

•IPR512

•IPRS7

• PCS250/PCS250G version 2.12 or higher

• IP150 version 1.32 or higher / Combo

• BabyWare version 2.9.7 or higher– for product configuration

• InField version 3.8 or higher (for device upgrades)



UC300 Universal Converter 4

Chapter 2: Overview

The UC300, when combined with an IP150, a PCS250/PCS250G or both, forms a universal IP reporting solution
allowing the connection of CID control panels to Paradox IP receivers. It is a device that converts signals coming
from any panel using a landline interface with CID to Paradox proprietary protocol. This enables the end user to
take advantage of Paradox communication products to get and give reports from their current system to
Command Centers, Central Monitoring Systems, individuals, and emergency services.
This is a universal IP reporting solution that will complement your system communications with serial or
parallel notifications. This system is fully redundant with back-up connections and protocols so that your
system will continue to send reports under all adverse conditions.
Combined with IP150 and PCS250/PCS250G, the new UC300 will send reports through 3 separate media:

• Landline (done by the panel)

• IP with the IP150 module (supports email)

• GPRS with the PCS250/PCS250G module attached (supports personal SMS messages sent to up to eight
phone numbers)

Main features:

• Connected to the ring and tip output of any panel, the UC300 may be set to function as parallel or sequential
(serial) backup

• Reports in conjunction with landline or as a backup

• Receive, translate and forward the PSTN reporting using Paradox protocol (IPDOX)

• Supports up to 2 IP/GPRS receivers (IPR512/IPRS7/SDK) using Paradox proprietary protocol with primary and
secondary addresses for each receiver

• Emulates FXS telephone line which will allow panel reporting when there is no external telephone line
available

• Module configuration and status via Paradox BabyWare

• Reports via email to a maximum of 16 email accounts (when using IP150

• Reports via SMS to a maximum of 8 SMS phone numbers (when using PCS250/PCS250G)

• Firmware upgrades via IP, serial connection or GPRS

• Supports multiple languages for both the Web Interface of the IP150 and SMS

• Generates contact ID on phone line interface in order to emulate landline receiver

• Monitors the landline (can be configured)

• Switches automatically to the IP or GPRS reporting after a number of failed attempts on the landline

• Switches automatically to IP or GPRS reporting if no landline is detected by the built-in telephone line
monitoring (TLM) circuit. The UC300 also reports telephone line failure over IP/GPRS

• If needed (only if IP150 is installed) the module can be registered to PMH with polling option on/off

Programing the UC300 converter and/or reading the logs will be made via the BabyWare application using a
serial adapter (307USB connector), LAN (IP150) or GPRS (PCS250/PCS250G). In case of using PCS250/PCS250G
without the IP150, the first programing of the PCS250/PCS250G (APN, password, etc.) will be made by SMS
command or serial adapter (307USB).

Notes: 1. The UC300 with the IP150 and /or the PCS250/PCS250G should be configured through

BabyWare (except for email configuration by the end user).

2. For Compliance with EN 50136, FW upgrade should be performed by the manufacturer only.

5 UC300 Universal Converter

2.1 Parallel and Backup

The UC300 supports two reporting sequences. Configuring the Reporting Sequence is done through
BabyWare =>Reporting => Reporting Sequence. Each reporting sequence should be linked to a specific phone
number.

The two methods of reporting include:

• Serial Reporting (Backup) – defines the primary method for reporting and the number of failed attempts.
Once the number of failed attempts is reached the UC300 will switch to the backup reporting channels if
defined. Each reporting sequence supports up to 3 channels (primary + 2 backups).

• Parallel Reporting - all report codes are transmitted simultaneously over all available media channels
(GPRS and IP). In parallel reporting, the first media to receive a confirmation will stop reporting on other
channels.

UC300 Universal Converter 6

Chapter 3: Hardware

3.1 UC300 Inputs and Outputs

Figure 1 – UC300 LEDs

• Tip/ring – connect to the end user’s landline (not mandatory)

• T1/R1 – connect to the end user’s control panel telephone line

• Serial mini type connector – for FW upgrade, IP150 and PCS250/PCS250G connection

• DC in – supervised power input

• Two LEDs (green and blue see LED indication section)

• Reset switch

Warning : Connecting the Power Input to an AC/DC power source must be performed only with a safety

approved Limited Power Source (LPS) AC/DC adaptor.

Note: There is no need for a ground connection to the UC300 since the control panel has a ground

connection.

3.2 LED Assignment

3.2.1 Power – Green

Description Special Feature (Green) Behavior

< 9v Off

9v – 12v Slow (1s on, 1s off) flashing green

12v – 15v Recommended Operating Voltage Steady green

15v – 18v Fast (0.5s on, 0.5s off) flashing

green

> 18v Off

Note: The Green LED may take up to 15 seconds before it is activated in order to allow the “DC IN” time to

stabilize before it is analyzed.

7 UC300 Universal Converter

3.2.2 Dialer Indication – Blue

Description Special Feature (Blue) Behavior

In report listening Steady blue

When data is recognized Flashing blue

3.2.3 Reset and Firmware Upgrade

Description Special Feature (Blue and Green) Behavior

Reset – after holding down the reset button for 5 seconds Blue and green flash fast

Reset – after confirmation Blue and Green off until reboot

complete

Firmware upgrade or no firmware present Blue Blinking fast

3.3 Requirements

3.3.1 Cables

Depending on the setup you are using you will require some or all of the following cables.

Note: Extra cables may be ordered separately.

The following cables supplied in the box.

• 1 – UC300 to IP150 4 wire with two 0.8mm socket ends
1 – UC300/IP150 to PCS250/PCS250G 4 wire with one 0.8mm socket end and one 2.54mm socket end

•

Figure 2 – Connector Cable IP150 to UC300

Figure 3 – Connector Cable IP150/UC300 to PCS250/PCS250G

UC300 Universal Converter 8

3.3.2 Hardware Installation 3 options.

Remove the serial cable from
the UC300 and connect this
cable from the 307USB to the
serial connection of the
UC300

Option #1: IP150 Communication Device Only

Figure 4 – Connecting the UC300 with an IP150

1. Clip the UC300 to the system panel box.

2. Clip the IP150 to the system panel box near the UC300.

3. Plug in the UC300 to the IP150 using the IP150 panel port and the UC300 serial port. See Figure 2 for the
proper cable.

4. Connect the Tip and Ring from the UC300 to an outgoing telephone jack.

5. Connect the customer’s control panel Tip and Ring to the UC300 T1 and R1 terminals.

6. Connect the 12Vdc power supply to a supervised power supply or the auxiliary port of the control panel if it
provides 12v supply.

7. Connect an Ethernet cable from the IP150 to the LAN.

Warning : Connecting the Power Input to an AC/DC power source must be performed only with a safety

approved Limited Power Source (LPS) AC/DC adapter.

Option #2: PCS250/PCS250G Communication Device Only

Note: If you are programming the UC300 using the 307USB disconnect the PCS250/PCS250G, from the UC300

and connect the 307USB to the serial port. You may need to replace the serial cable with the cable in
Figure 3 within the 307USB.

9 UC300 Universal Converter

Figure 5 – Connecting the UC300 with a PCS250/PCS250G