HOT TUB
INSTRUCTIONS
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Thank you!
Firstly, thank you for selecting a PARADISE HOT TUBS hot tub. We really
appreciate your order.
Please take time to read these instructions BEFORE using your tub.
For any technical help, please contact PARADISE HOT TUBS on 021 220 8399
or email us at sales@paradisehottubs.co.nz.
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Damage during shipping
Hot tubs shipped from our workshop are all adequately packed to reduce the
chance of damage.
In the unlikely event of damage occurring, claims must be made as
follows:
1. Prior to signing the pick-up or delivery consignment from the freight carrier,
you must ensure there is no visible damage to the outer packaging. The
freight carrier’s consignment note must be endorsed accordingly at the time
the tub is delivered or picked-up.
2. You MUST notify PARADISE HOT TUBS LTD and the freight carrier of any
damage (internal or external damage) within 24 hours of receiving your tub.
Please send us photos.
Feet extension blocks underneath the tub
The tub has 4 feet extension blocks underneath the tub to enable forklifts and
pallet jacks to gain access during shipping.
These blocks need to removed BEFORE the tub is lled with water or
damage may occur.
Simply knock off these feet extension blocks with a hammer and discard. Make
sure no jagged pieces of the extension blocks remain. The tub must be able to
sit at on the black tub bearers.
Do NOT remove the 5 painted black wooden bearers underneath the tub.
These are the tub feet so MUST NOT be removed.
ONLY remove the 4 feet extension blocks.
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Installation
An electrician:
You will need an electrician to wire up a 15amp or 10amp outdoor power supply.
Only one power point is required. The pump, touch-pad, LED light, ozonator
and heater are all connected into the blue SPANET controller unit which comes
with a 5m power cable and plug attached.
Plumbing:
Our tubs are designed for easy self-installation with simple to follow
instructions. No plumbing or gluing is required as everything comes glued
together and water tested.
A basic DIY skill is only required. No technical pool installer is required unless
you feel you can’t install yourself in which case you can contact your local pool
shop for assistance.
Heater, controller & touch-pad
Your hot tub comes with the latest in SPANET pump technology and with a
user-friendly touch-pad with many advanced features.
Refer to the separate SPANET touch-pad controller manual regarding the
operating instructions.
Choose which orientation of the touch-pad you prefer (facing inwards or
outwards) then peel the backing off to allow the touch-pad to be xed into your
desired position.
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Initial setup:
Site your tub on a level, compact surface.
A 15amp or 10amp professionally wired exterior power-point needs to be within
5m (the length of supplied power cord that comes with the pump) of the tub.
The pump unit needs to be kept dry. If you have not bought from us a pump
box or pump steps, either place the pump unit where it is covered from the
weather or construct a waterproof box to place over it.
Installation procedure of the pump unit:
1. If you have been supplied pump steps or a pump box, remove the wall
piece of this item and place the base piece hard up against the tub wall
correctly into position.
If you have not been supplied pump steps or a pump box, skip to the next
step.
2. Connect the drain hose tting (shipped inside the
tub) to the labeled drain tting part on the tub wall
located in the opening on the tub.
Use the provided hose clamp.
3. If you have been supplied pump steps or a pump box-
Unscrew the 3 screws holding the pump to the shipping pallet.
Carefully slide across the whole pump unit (leave screwed to the 12mm
plywood piece) onto the pump steps or pump box base piece and place up
against the tub wall making sure that the 2 pump/heater ttings line up with
the 2 corresponding tub ttings.
Make sure there is an even gap either side of the pump unit for the
pump steps or pump box wall piece to slide in and t correctly.
If you have not been supplied pump steps or a pump box:
Unscrew the 3 ‘shipping’ screws holding the pump to the shipping pallet.
Place the pump unit (keep on the plywood base-don’t unscrew) up
against the tub wall.
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4. Make sure that the clear ozonator hose from
the tub loops around on the outside of the
pump to tub black screw tting.
5. Connect the right black screw tting (the one
connected to the pump) to the corresponding
tting from the tub and tighten up with polygrips.
6. Loop around the clear ozonator hose and
t into the ozonator inlet (right side when
looking at the ozonator).
Use the supplied hose clamp. This is under
high pressure.
7. Fit the clear hose from the ozonator outlet
(left side of the ozonator) onto the labelled
ozonator tting on the tub wall.
Use the provided hose clamp. This is under
high pressure.
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8. Connect the left black screw tting (connected
to the blue heater) to the corresponding tting
coming from the tub and tighten up with polygrips.
9. Connect the LED light and touch-pad wires into the control box (refer to
the instructions on page 8 in the manual)
10. Open the lter air bleed valve.
11. Fit the pressure guage to the top of the lter lid.
12. Fill tub with water and close off air bleed valve once water squirts out.
13. Plug in the pump unit and turn on.
Adjust the temperature and ltering times to suit your lifestyle. Once you nd
what works for you, everything should become automatic.
If you have ordered a tub that has an internal cedar wall/oor panels or a tub
without polyurthrene on the cedar seats, non-harmful tannins will leech from
the cedar, causing the water to discolour. This is completely normal and you
can continue to use the tub during this period. It is recommended that you
change the water and clean the lter more frequently until there is no more
discolouring (which may take up to 1 year to fade away).
3hp 2-speed pump
• The 3hp pump has a 2 speed motor for more efciency and quietness. The
1st or low speed is run most of the time for heating and ltration. If wanting
extra pressure from the jets when inside the tub, push on the touch-pad for
the 2nd or high speed
• The pump unit needs to be covered and protected from the weather.
• Access is needed to the pump unit for any servicing and also to clean the
cartridge in the lter.
• NEVER run the pump without water!
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• ALWAYS make sure there is water above the hole on the top dark brown
suction skimmer tting on the tub wall when pump is operation.
• Ideally, it’s best to run the pump on auto mode. Set the timer so that it shuts
off overnight if noise is a problem at night.
Connecting the touch-pad and LED
underwater light cables into the BLUE
controller unit
Making sure that the power is disconnected, unscrew the 4 screws on the
blue controller panel and connect;
• The touch-pad plug into the socket circled below
• The wi plug into the socket circled below
• The LED light plug into the socket circled below
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Cartridge lter
Unscrew the black lter air bleed valve (located on top
of the lter lid) a little every time when lling the tub.
This allows any air in the system to ‘bleed’ out.
As soon as water squirts out, screw close.
Do not over-tighten. Loosen off a bit if water starts to
squirt out if you have over-tightened it.
If the system is not bleed and there is air in the system,
then an error code may come up and the pump will not
operate. Also, there may be heating problems.
It is important to regularly clean the lter cartridge.
Check the pressure gauge on top of the lter and when
the needle hits the red zone (or gets close to it), then it’s time to clean the
cartridge.
Before unscrewing the lter lid, shut off the 2 valves.
To unscrew the lter lid, open the air bleed valve a little to release any air
pressure, push down the side latch that is located underneath the lid of the
lter. Then unscrew the lid ring/nut piece and completely remove away. Then
lift off the lter lid.
The tub comes with a spare lter cartridge and it’s advisable to rotate the 2
cartridges soaking one at a time in a suitable lter cartridge cleaning solution
(or napisan).
Replace the cartridges each year.
Buy new lter cartridges from:
www.spastore.co.nz
Search on this website for: 370 x 185mm Davey Spa Quip C500 Spa Pool Filter
Cleaning lter cartridges
Routine cleaning
How clean your water and your lter is can be directly related to how often your
hot tub is used and the climate you live in. The more often it’s used or the warmer
your climate is, the more often you’re going to need to clean your lter cartridge.
A good rule of thumb for cleaning your lter cartridge is once every 1-2 weeks. To
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do this, simply remove your lter from the tub and give it a thorough rinsing with
your garden hose.
Thorough cleaning (3 months)
Ideally, you should change the water in your hot tub every 3-4 months and you
should perform a more thorough cleaning of your lter at this time as well. To
do this, you will rinse the lter as before with the routine cleaning.
Replacement (1 year)
Hot tub lters no matter how often you clean them should be changed every
year for optimum performance.
Your hot tub lter is essential to your hot tub’s heater operating properly.
You will want to replace your lter when it shows signs of wear or damage or
lack of water pressure going through it because it may compromise other parts
of the system, which cost a lot more to repair or replace then a hot tub lter.
Insulated, lockable hard cover
• Your tub comes with a insulated hard cover with keyed locks
• Use the provided screws (located with the instruction pack inside the tub) to
t the cover strap buckles to the tub wall
• Use the provided cover keys to lock the cover
• Please refer to the separate cover instructions
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Outside tub maintenance
• Your tub has had 2 coats of Supreme Haarlem Danish Oil
applied to the outside of the tub. The tub will need to have
another coat every 6-12 months depending on the tub location
• Use a cloth to apply then wipe off excess
• Buy from Bunnings or Mitre 10
Tub safety
Please note the following general safety points:
1. Tub safety is your responsibility.
2. Never allow unsupervised children to use your tub.
Be sure that a responsible adult is in control at all times.
IT IS YOUR RESPONSIBILITY TO PREVENT ACCIDENTAL DROWNING.
3. Consult your physician for advice on hot tubbing for children, pregnant
women, people with heart conditions, or you have other specic questions
concerning health and safety.
4. Do not use excessive amounts of alcohol while hot tubbing!
5. It is important to keep the water in your tub as clean as possible regularly
changing the water and regular lter maintenance. Skin irritation is a sign of
bacteria in the water.
Treating your tub water
We recommend SILVER COVE non-chlorine water treatment. Environmentally safe
and natural
Based on a unique formula of colloidal minerals and oxygen to deal with all
pathogens and algae, Colloidal silver is widely acknowledged for its therapeutic
effect on many skin problems
Odourless and tasteless
Buy directly from: www.spastore.co.nz
Search on this website for: silver cove
For alternative water treatment options, contact your local pool shop.
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Maintenance
THE CEDAR HOT TUB
1. Keep the cover on whenever you are not using the tub as most of the heat
loss and evaporation occurs when the cover is off
2. Occasionally there may be slight slimy feel to the tub, this is a coating of
biolm. Gently clean the cedar with a soft brush and replace the water.
You may need to rethink your water treatment system if this continues to
happen.
3. The stainless steel straps are maintenance free and should not need any
adjusting.
4. If you have opted to oil your tub then apply a fresh coat every 6-12 months.
It is easier to apply another coat before there is any major deterioration in
the surface.
5. Cedar is a soft wood so when cleaning use the most gentle procedure that
will achieve the desired result. Never pressure wash or scrub with a hard
brush.
THE COVER
1. Clean your cover every month with a sponge and gentle household cleaner.
2. Condition the vinyl as necessary to prolong the life and look of the cover.
THE WATER
There are many water treatment solutions available today, so consider this as a
general guide and always follow the directions of the product you have chosen.
1. Showering, or washing, before using the tub will greatly reduce the need for
chemicals.
2. If you are keeping the tub running all the time then the water should be
replaced 2-4 times a year depending on how much use the tub has.
3. Ensure the pump is running and dissolve any chemicals before adding
them to the tub.
4. Most treatment solutions have multiple products but it is important to only
add then one at a time.
5. Allow time after adding a chemical before testing the water.
6. Remove and clean the lter cartridge ideally every 2 weeks depending on
usage or when the pressure gauge on top of the lter enters the red zone.
Soaking the lter cartridge in a lter cleaning chemical (or napisan) and
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rotating the 2 cartridges is the ideal method to help keep the water clean
and ltered correctly.
7. Run a spa pipe cleaning chemical through the system every 12 months
to remove any biolm buildup in the pipes, this is best done just before
changing the water.
Warranty
1. The tub itself comes with a guarantee for 5 years from the date of delivery
against failure in structure due to faulty workmanship or materials,
provided that the installation, use and maintenance have been carried out
in accordance with normal practice according to our recommendations.
2. All equipment i.e. heater/controller, pump, lter, light, control valves,
touch- pad have a 2 year warranty from the date of delivery against faulty
components, provided they are used under the terms of the manufacturer’s
warranty. Heating elements are not covered under this warranty against
corrosion due to water imbalance.
3. This warranty does not extend to wear and tear or damage resulting from
accident, negligence, misuse or inappropriate chemical maintenance of
the tub.
4. The warranty is not transferable.
5. That the tub has been maintained and the water therein chemically treated
according to sound and well established methods and abrasive cleaners
are not used on the tub’s surfaces.
6. The tub must not be left empty in direct sunlight as this will result in
damage to the tub surface and ttings.
7. The guarantee shall be invalid if the tub is damaged by earth or ground-ll
movement, act of God, acts of aggression, by accident, or by intentional,
reckless negligent acts of any person. In no event shall Paradise Hot Tubs
Ltd, it’s agents or employees, be liable for injury to any person for any
claim of damage, however arising.
8. The tub cannot be altered or modied from its original state. All servicing
and repairs to be carried out only by a service agent authorized by
Paradise Hot Tubs Ltd.
9. If any such defects appear or occur the purchaser shall inform Paradise
Hot Tubs Ltd or it’s representative by notice in writing within seven days of
such defect. Any such notice is required to set out the exact nature of the
defect and the circumstances in which it was noticed.
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