Pantech PX-500 User Manual
www.sprint.com
Sprint Mobile Broadband Card
PX-500
© 2006 Sprint Nextel. All rights reserved. No reproduction in whole or in
part without prior written approval. SPRINT, the
“
Going Forward”logo,
and other trademarks are trademarks of SprintNextel.
Printed in the U.S.A.
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Section 1: SprintMobile Broadband Card Basics . . . . . . .1
1A. Introducing the SprintMobile Broadband Card . . . . . . . .3
Your SprintMobile Broadband Card . . . . . . . . . . . . . . . . . . . . . . .4
CDMA Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
AboutThis Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1B. Getting Started With Your Sprint Mobile Broadband Card 7
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
The SprintMobile Broadband Card Software . . . . . . . . . . . . . .8
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1C. Installing the Sprint Mobile Broadband Card . . . . . . . . .11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Installing the Sprint PCS Connection Manager Software . . .15
Inserting and Removing the Sprint Mobile Broadband Card 17
Activating Your SprintMobile Broadband Card . . . . . . . . . . .21
Section 2: Using the Sprint Mobile Broadband Card . . .23
2A. Sprint PCS Connection Manager . . . . . . . . . . . . . . . . . . . .25
Sprint PCS Connection Manager . . . . . . . . . . . . . . . . . . . . . . . .26
Starting SprintPCS Connection Manager . . . . . . . . . . . . . . . .27
The SprintPCS Connection Manager Window . . . . . . . . . . . .28
Taskbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Sprint PCS Connection Manager Menu Options . . . . . . . . . .38
Accessing Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
2B. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Overview of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
ActivationWizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Alert Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Connection History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Device Info & Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Links (Notebook PCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
About SprintPCS Connection Manager . . . . . . . . . . . . . . . . . .53
2C. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . .56
Reinstalling the Sprint Mobile Broadband Card Driver . . . .59
Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using the Menu Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Section 3: Sprint Power VisionSM . . . . . . . . . . . . . . . . . . . .69
3A. Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Sprint Power Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Section 4: Technical Specifications and
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . .75
4A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
4B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Section 5: Safety and Terms & Conditions . . . . . . . . . . .87
5A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Terms and Conditions of Service . . . . . . . . . . . . . . . . . . . . . . . . .94
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Welcome to Sprint
We are committed to bringing you the best wireless
technology available, and we built our network right
from the start, so no matter where you are on the
Nationwide Sprint PCS
®
Network, all your services will
work the same.
When it comes to mobile connectivity, the Sprint Mobile
Broadband Card
TM
offers more freedom than ever before. No
wires, no cables, just access to your data when you need it.
The power of the Internet and your company data is truly at
your fingertips.
This guide will familiarize you with our technology and
with your new Sprint Mobile Broadband Card and
Sprint PCS Connection Manager Software
SM
through simple,
easy-to-follow instructions.
Welcome and thank you for choosing Sprint.
i
ii
Introduction
This User’s Guide introduces you to Sprint PCS Service and
all the features of your new wireless Sprint Mobile
Broadband Card. It’s divided into five sections:
⽧ Section 1: Sprint Mobile Broadband Card Basics
⽧ Section 2: Using the Sprint Mobile Broadband Card
⽧ Section 3: Sprint Power Vision
⽧ Section 4: Technical Specifications and Regulatory Information
⽧ Section 5: Safety and Terms & Conditions
Throughout the guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new card and service. The Table of Contents and
Index will help you locate specific information quickly.
You’ll get the most out of your card if you read each section.
However, if you’d like to get right to a specific feature, simply
go to that page. Follow the instructions in that section and
you’ll be ready to use your card in no time.
Note: You can print out this guide to keep on hand or view it online. If
you’re viewing it online, simply click on a topic in the Table of Contents or
on any page reference within a section to go directly to that topic.
Sprint Mobile Broadband
Card Basics
Section 1
2
Section 1A: Introducing the Sprint Mobile Broadband Card 3
Section 1A
Introducing the Sprint Mobile Broadband Card
In This Section
⽧ Your Sprint Mobile Broadband Card
⽧ CDMA Networks
⽧ Package Contents
⽧ About This Guide
This section introduces the basic features and functions of
your Sprint Mobile Broadband Card, the materials included
with your card, and an overview of the sections in this user’s
guide.
Introducing Your Card
4 Section 1A: Introducing the Sprint Mobile Broadband Card
Your Sprint Mobile Broadband Card
Your Sprint Mobile Broadband Card fits into a Type II PC Card slot
(available on most notebook PCs) and functions as a wireless
network card.
This card allows you to:
䢇
Access your company network.
䢇
Send and receive email.
䢇
Access the Internet.
Tip: More information about CDMA networks is available on the CDMA
Development Group Web site, w
ww.cdg.org
.
CDMA Networks
The Sprint Mobile Broadband Card operates over a type of
wireless network called CDMA (Code Division Multiple Access).
To use the Sprint Mobile Broadband Card, you need an
account that gives you access to a CDMA network.
Every CDMA network operates on one of three radio
frequency bands. The Sprint Mobile Broadband Card
takes advantage of the high-speed CDMA 1xEV-DO network
and operates on the
1900
MHz band.
The Sprint Mobile Broadband Card utilizes CDMA 1xEV-DO
technology enabling real-time high-speed wireless access to
email, the Internet, or your company network. The card runs
on most current Windows-compatible laptop or desktop
computers. 1xEV-DO Rev. 0 supports Internet connections
with data rates up to 2.4 Mbps (downlink from the network)
and 153 kbps (uplink to the network). 1xEV-DO Rev. A
supports Internet connections with data rates up to 3.1 Mbps
(downlink from the network) and 1.8 Mbps (uplink to the
network).
PX-500
Section 1A: Introducing the Sprint Mobile Broadband Card 5
A Network Card
The Sprint Mobile Broadband Card is a true network card,
functioning just like the network cards familiar to most
business computer users. Once installed and configured, the
card connects instantly to the CDMA network with just a few
mouse clicks. To surf the Web, just insert the card, click a few
buttons, and launch the Internet browser. To access your
company network, you may need to launch an extranet client
that is set up by your company.
Tip: To optimize speed and data transmission when accessing your
company email, work in “Offline” mode and synchronize periodically.
Do not use the Preview Pane; save attachments or drag and drop them to
a desktop folder before opening them, rather than opening them in the
email. For more detailed information, access the Microsoft white paper
at http://www.microsoft.com/office/outlook/evaluation/perform.doc.
Package Contents
Your Sprint Mobile Broadband Card package contains the
following components:
䢇
Sprint Mobile Broadband Card
PX-500
䢇
Start Here Guide
䢇
User’s Guide and Warranty
䢇
Installation CD containing the Sprint PCS Connection
Manager Software
Introducing Your Card
6 Section 1A: Introducing the Sprint Mobile Broadband Card
About This Guide
This user’s guide is designed to provide you with all the
information you need to install and use your SprintMobile
Broadband Card.
䢇
Section 1
gives you an overview of the card and its basic
features and provides instructions for installing your
Sprint Mobile Broadband Card and Sprint PCS Connection
Manager Software.
䢇
Section 2
provides detailed, step-by-step instructions for
using the card.
䢇
Section 3
introduces Sprint Power Vision Services.
䢇
Section 4
provides electrical, radio frequency, regulatory
notices and other specifications for the Sprint Mobile
Broadband Card.
䢇
Section 5
provides important safety and liability
information and the Terms and Conditions of use for the
Sprint Mobile Broadband Card.
Section 1B: Getting Started 7
Section 1B
Getting Started With Your Sprint Mobile Broadband Card
In This Section
⽧ Getting Started
⽧ The Sprint Mobile Broadband Card Software
⽧ Care and Maintenance
This section describes the basics of getting started with
your Sprint Mobile Broadband Card and Sprint PCS Service,
and how to maintain your card.
Getting Started
8 Section 1B: Getting Started
Getting Started
Before you can begin using your card, you must:
1. Install the Sprint PCS Connection Manager
Software, including the Sprint Mobile Broadband
Card driver software.
2. Activate your Sprint PCS account (unless the card has
been preactivated).
3. Configure the card to use your account.
The Sprint Mobile Broadband Card Software
The Sprint Mobile Broadband Card comes with the
following software:
䢇
Sprint PCS Connection Manager Software
allows you to
manage the card’s actions and monitor your connections.
䢇
The
driver software
establishes the interface between the
card and the Windows
®
operating system.
The software must be installed before you insert the card for
the first time.
Section 1B: Getting Started 9
Care and Maintenance
As with any electronic device, the Sprint Mobile Broadband
Card must be handled with care to ensure reliable operation.
Follow these guidelines in using and storing the card:
䢇
Do not apply adhesive labels to the card. They may cause
the card to become jammed inside the card slot.
䢇
Do not force the card into your
Type II PC Card
slot. Forcing
the card into a slot may damage the connector pins.
䢇
Protect the card from liquids, dust, and excessive heat.
䢇
Store the card in a safe place.
䢇
When moving your computer, always remove the
card from the PC Card slot to avoid any damage.
Getting Started
10
Section 1C: Installing the Sprint Mobile Broadband Card 11
Section 1C
Installing the Sprint Mobile Broadband Card
In This Section
⽧ Getting Started
⽧ Installing the Sprint PCS Connection Manager Software
⽧ Inserting and Removing the Sprint Mobile Broadband Card
⽧ Activating Your Sprint Mobile Broadband Card
This section guides you through the steps necessary to
install your Sprint Mobile Broadband Card and make it
operational on a notebook PC.
Installing Your Card
12 Section 1C: Installing the Sprint Mobile Broadband Card
Getting Started
Before you can use your new SprintMobile Broadband Card, you
must first:
1. Install the Sprint PCS Connection Manager Software,
located on the installation CD, onto your computer.
Note: Do notinser t the card into the slot until you have installed the
Sprint PCS Connection Manager Software onto your computer or until
instructed to do so by the installation CD.
2. Insert the card into your computer’s PC Card slot (Sprint
label facing up). Windows will detect the card and
automatically install the necessary driver.
Tip: A driver is a software program that forms the interface between a
device (such as the Sprint Mobile Broadband Card) and the operating
system on your PC.
3. Launch the Sprint PCS Connection Manager.
4. Activate your Sprint Mobile Broadband Card and your
Sprint PCS account, unless the card was preactivated. If
your card was not previously activated, the Activation
Wizard will automatically start and guide you through
the process.
Section 1C: Installing the Sprint Mobile Broadband Card 13
System Requirements
The Sprint Mobile Broadband Card is supported on the
following operating systems:
䢇
Windows®2000
䢇
Windows®XP
To install and run the Sprint Mobile Broadband Card and
accompanying Sprint PCS Connection Manager Software,
your system requires these minimum resources:
Installing Your Card
CPU Pentium III (166 MHz or higher)
Card Slots Type II PC Card Slot (32-bit bus)
Communications Ports 1 available
Disk Drive CD-ROM
I/O Resources 1 IRQ
, 32 bytes I/O space
Memory 64 MB
Disk Space 14 MB
14 Section 1C: Installing the Sprint Mobile Broadband Card
High Encryption Requirements
Depending on your configuration, an IOTA session may automatically
start as part of the installation/activation process. IOTA requires highsecurity 128-bit encryption to establish a secure Internet connection to
the CDMA network.
If you are running Windows XP, your computer should already include
high security 128-bit encryption.
If you are running Windows 2000 with Internet Explorer
1. Ensure you have installed the Windows 2000 High Encryption Pack: in
Internet Explorer, select Help > About Internet Explorer. If you see
“Cipher Strength: 128-bit,” then the High Encryption Pack is installed.
Proceed to step 2.
If the High Encryption Pack is not installed, download and install it
(w
ww.microsoft.com/windows2000/downloads/recommended/
encryption).
2. If your version of Internet Explorer is earlier than 5.5, download and
install the latest version (w
ww.microsoft.com/windows/ie/downloads).
If you are running Windows XP, your computer should already include
high security 128-bit encryption.
If you are running Windows 2000 with Netscape Communicator
Ensure your version of Netscape Communicator is 4.7 or higher.
To verify that your version supports 128-bit encryption:
1. In Navigator, select Help > About Navigator.
–or –
In Netscape Communicator, select Help > About Communicator.
2. See the section “Contains encryption software from RSA Data Security,
Inc.” If the next paragraph states “ This version supports U.S. security,”
you have 128-bit security. If the paragraph states that you have
International security, you have 40-bit security. Download a version that
supports 128-bit security.
Section 1C: Installing the Sprint Mobile Broadband Card 15
Installing the Sprint PCS Connection Manager Software
Follow the instructions below to install the Sprint PCS
Connection Manager Software from the installation CD.
This process requires you to restart your PC atthe end of the
installation; therefore, we recommend that you quit all open
applications before you begin the installation. The Sprint PCS
Connection Manager Software automatically determines your
PC’s operating system and installs all appropriate software.
Note: Administrative privileges may be required for software
installation.
Installing the Sprint PCS Connection Manager Software and the
Sprint Mobile Broadband Card driver:
1. Insert the installation CD into your CD-ROM drive.
The CD should autostart and display a menu.
2. If the CD does not autostart, select Star t > Run and type
d:\Sprint PCS Connection Manager.msi (where dis the
letter of your CD-ROM drive).
3. From the CD start-up window, select Install Sprint PCS
Connection Manager. This will launch the InstallShield
®
Wizard.
4. The License Agreement window appears. Read and then
click Yes to accept the agreement and proceed with the
installation.
5. Select Sprint Mobile Broadband Card and click Nexton
the “ Select your card” screen.
Installing Your Card
16 Section 1C: Installing the Sprint Mobile Broadband Card
6. Click Next to install the software to the default
destination folder (recommended). If you need to install
the software to a different folder, click Choose and select
an alternate installation destination.
7. Click Finish or Restart to complete the installation and
launch Sprint PCS Connection Manager.
8. Wait for your PC to reboot.
For Windows 2000, you may need to restart your PC
manually by selecting Start > Shutdown > Restart.
9. Click OKwhen you are prompted to insert the
Sprint Mobile Broadband Card. Insert the card into
the Type II PC Card slot.
Note: Do not force the Sprint Mobile Broadband Card into the slot.
Insert the card with the Sprint label facing up.
10. Windows will detect the new hardware (Sprint Mobile
Broadband Card) and will install the necessary drivers.
The Add New Hardware Wizard or Found New Hardware
Wizard will launch, depending on your operating system.
11. Follow the onscreen prompts to allow the wizard to install
the drivers.
12. Click OKwhen the installation is complete.
The Sprint PCS Connection Manager Software and the Sprint
Mobile Broadband Card driver are now installed and you can
proceed to activate your card, if it has not already been
activated.
Section 1C: Installing the Sprint Mobile Broadband Card 17
Inserting and Removing the Sprint Mobile Broadband Card
Inserting the Sprint Mobile Broadband Card
Once you have completed the software installation procedure,
you may insert your card into your computer’s PC Card slot. The
Sprint label should be facing up and the 68-pin connector, located
at the thinner end of the card, should be inserted directly into the
computer’s PC Card slot.
Note: The Sprint Mobile Broadband Card should fit snugly, but you
should be able to insert or remove it easily from your computer’s PC Card
slot.
A portion (the black section) of the card will remain outside the PC
Card slot. This section contains the card’s antenna and the LED
(light emitting diode). Because the card is not entirely contained
in your computer’s PC Card slot, itis impor tant to remove the card
when transporting your notebook or Tablet PC.
Installing Your Card
18 Section 1C: Installing the Sprint Mobile Broadband Card
When you insert the card, the following should occur:
䢇
If sound effects are enabled, the PC beeps.
䢇
The Unplug/Eject Hardware appears in the system tray,
unless the feature has been disabled.
䢇
Sprint PCS Connection Manager starts, unless the autostart
feature has been disabled.
The card is powered on as soon as you insert it.
Removing Power from the SprintMobile Broadband Card
When the Sprint Mobile Broadband Card is connected to the
computer it has power and is trying to communicate with the
network. To remove power, Sprint PCS Connection Manager must
be closed and the card must be properly ejected from the PC Card
slot.
Windows 2000 Windows XP
Section 1C: Installing the Sprint Mobile Broadband Card 19
Removing the Sprint Mobile Broadband Card
To remove the card:
1. Close Sprint PCS Connection Manager if it is running.
There are two ways to close the program:
䡲
Click the Close icon ( ) on the interface.
䡲
Right-click the Sprint PCS Connection Manager
system tray icon and select Exitfrom the menu.
2. Left-click the Unplug/Eject Hardware icon in the system
tray. A message bar appears.
3. Click the entry for “ NEC PCI to USB Open Host Controller”
or “Standard Enhanced PCI to USB Host Controller.”
4. If a dialog box appears notifying you that it is safe to
remove the card, click OK, or click the Close button ( ).
5. Use your computer’s PC Card ejector to eject the Sprint
Mobile Broadband Card from the slot.
Installing Your Card
20 Section 1C: Installing the Sprint Mobile Broadband Card
6. Remove the card from your computer’s PC Card slot by
gripping both sides of the card and pulling straight out.
Correct
Incorrect
When inserting or removing your
Sprint Mobile Broadband Card,
grip the card by both of its sides.
Do not handle or remove the
Sprint Mobile Broadband Card by
pulling on the antenna.
Section 1C: Installing the Sprint Mobile Broadband Card 21
Activating Your Sprint Mobile Broadband Card
The final step to making your Sprint Mobile Broadband Card
operational is configuring it to use your account.
If you purchased a preactivated Sprint Mobile Broadband
Card, you can skip this step.
Otherwise, you must use the Sprint Activation Wizard to
activate and configure your account. Activation involves
calling Sprint Customer Service, exchanging information, and
entering your account information into the appropriate fields
in the Activation Wizard.
To activate an account and configure your Sprint Mobile
Broadband Card:
1. Insert the card into your PC Card slot. The Activation
Wizard will start automatically.
2. Click Next to begin the activation process. Follow the
prompts.
3. Call Sprint Customer Service to set up your Sprint PCS
wireless network account.
䡲
If you will be using your Sprint Mobile Broadband Card
primarily for business purposes, call 1-888-788-4727.
䡲
If your card is intended primarily for personal use,
call 1-888-715-4588.
Installing Your Card
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