Enter a space.............................................................................................................................................23
Enter a symbol..........................................................................................................................................23
Enter numbers in text boxes....................................................................................................................23
Enter punctuation in Multipress mode........................................................................................... ........24
Enter punctuation in T9 mode.................................................................................................................24
Enter text in T9 mode...............................................................................................................................24
Using the Quick List.................................................................................................................................24
Open a program........................................................................................................................................25
Start a new line......................................................................................................................................... 25
Turn on Caps Lock...................................................................................................................................25
Unlock the keypad....................................................................................................................................25
Enter the plus sign for international calls ..............................................................................................26
Entering text and numbers......................................................................................................................27
Change the input mode............................................................................................................................27
Explore files and folders ..........................................................................................................................28
Change settings for an information type................................................................................................28
Set up an Exchange Server connection...................................................................................................29
Connect the phone....................................................................................................................................29
Install and set up ActiveSync...................................................................................................................30
Schedule synchronization as items arrive...............................................................................................30
Change the synchronization schedule.....................................................................................................31
Start and stop synchronization................................................................................................................31
View information about sync status........................................................................................................32
Connect to a PC using infrared...............................................................................................................32
Connect to a PC using Bluetooth.............................................................................................................32
Beam an item ............................................................................................................................................53
Overview of Bluetooth virtual COM ports.............................................................................................53
Set up an incoming Bluetooth COM port...............................................................................................54
Set up an outgoing Bluetooth COM port................................................................................................54
Set up a Bluetooth-enabled headset........................................................................................................55
Set up a stereo headset.............................................................................................................................55
Turn wireless power on or off..................................................................................................................56
Access voice mail from Messaging..........................................................................................................56
Answer or postpone a second call............................................................................................................57
Answer or ignore a first call ....................................................................................................................57
Call your voice mailbox............................................................................................................................57
Change the default number for a contact...............................................................................................57
Create a contact card for a caller............................................................................................................57
Create a contact from Call History.........................................................................................................57
Create a speed dial....................................................................................................................................58
Create a voice tag......................................................................................................................................58
Delete an item from Call History ............................................................................................................58
Delete a speed dial....................................................................................................................................59
Delete a voice tag ......................................................................................................................................59
Dial the last number called.................................................................................................... ..................59
Find a contact from Call History ............................................................................................................59
Insert an international country code......................................................................................................59
Insert a manual pause in a dialing sequence..........................................................................................59
Insert a three-second pause in a dialing sequence.................................................................................60
Make an emergency call...........................................................................................................................60
Make a call by entering a contact name.................................................................................................60
Make a call by entering a phone number...............................................................................................60
Make a call from an open contact...........................................................................................................60
Make a call from a hyperlink phone number.........................................................................................61
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Make a call from Call History.................................................................................................................61
Make a call from the contact list.............................................................................................................61
Make a call using a recently dialed phone number...............................................................................61
Send an e-mail message from Call History.............................................................................................61
Switch between phone lines.....................................................................................................................62
Silence the ring tone of an incoming call................................................................................................62
Use a speed dial.........................................................................................................................................62
Use a voice tag...........................................................................................................................................62
View and edit a speed dial........................................................................................................................62
View details about a call...........................................................................................................................63
Answer a call by pressing any key...........................................................................................................63
Add a network ..........................................................................................................................................63
Block incoming or outgoing calls ............................................................................................................63
Turn ERI Alert..........................................................................................................................................64
Turn ERI Banner......................................................................................................................................64
Select NAM Selection...............................................................................................................................64
Display your phone number....................................................................................................................64
Display your ESN .....................................................................................................................................65
Display your S/W Version........................................................................................................................65
Display your H/W Version.......................................................................................................................65
Display your PRL Versi on........................................................................................................................65
Display your ERI Version........................................................................................................................65
Delete a certificate....................................................................................................................................68
Delete a sound...........................................................................................................................................68
Disable the phone lock .............................................................................................................................68
Edit a profile.............................................................................................................................................68
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Enable the phone lock..............................................................................................................................69
Enter or change your country and area codes .......................................................................................69
Remove a program...................................................................................................................................69
Set the date and time................................................................................................................................69
Specify the idle time before the Home screen appears..........................................................................70
Specify the sound for an event.................................................................................................................70
Unlock your phone...................................................................................................................................70
View a certificate......................................................................................................................................70
View operating system information........................................................................................................70
View the list of profiles.............................................................................................................................71
Enter owner information.........................................................................................................................71
Quickly lock your phone..........................................................................................................................71
Overview of error reporting....................................................................................................................71
Turn on and off error reporting..............................................................................................................72
Beam a contact..........................................................................................................................................75
Call a contact from contact information................................................................................................75
Call a contact from the contact list .........................................................................................................75
Create a new contact................................................................................................................................76
Delete a contact.........................................................................................................................................76
Filter the contact list.................................................................................................................................76
Find a contact............................................................................................................................................76
Send an e-mail to a contact......................................................................................................................76
Send a text message to a contact..............................................................................................................77
View and edit a contact information.......................................................................................................77
Add a picture to a contact........................................................................................................................77
Assign a category to a contact.................................................................................................................77
Assign a ring tone to a contact.................................................................................................................78
Remove a picture from a contact ............................................................................................................78
Find a contact online................................................................................................................................78
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7. INTERNET EXPLORER MOBILE................................................................ 79
Add a Web page to the Favorites list ......................................................................................................79
Change Web page display options...........................................................................................................79
Clear history, cookies, or temporary files...............................................................................................80
Create a new folder in Favorites.............................................................................................................80
Delete a favorite........................................................................................................................................80
Disconnect from the Internet...................................................................................................................80
Edit a favorite...........................................................................................................................................80
Go to a link................................................................................................................................................81
Go to a Web page......................................................................................................................................81
Go to a W eb page in the History list ....................................................................................................... 81
Open Internet Explorer...........................................................................................................................81
Refresh a Web page..................................................................................................................................81
Return to a Web page you visited in the same session...........................................................................81
View a favorite..........................................................................................................................................81
View a list of recently-visited We b pages................................................................................................81
Move a favorite to a folder.......................................................................................................................82
Change the size of text on Web pages.....................................................................................................82
Show or hide pictures on Web pages.......................................................................................................82
View a page in full screen mode ..............................................................................................................82
Send a link via e-mail...............................................................................................................................82
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Adjust the scrolling speed........................................................................................................................83
Change how the message list displays.....................................................................................................83
Create a message from a contact card....................................................................................................84
Create a text message...............................................................................................................................84
Create an e-mail message.........................................................................................................................84
Create and add a signature to messages.................................................................................................85
Delete a message.......................................................................................................................................85
Delete all text messages............................................................................................................................85
Delete an account......................................................................................................................................86
Download a complete e-mail message.....................................................................................................86
Download an attachment.........................................................................................................................86
Empty the Deleted Items folder...............................................................................................................87
Forward a message...................................................................................................................................87
Add a voice recording to an e-mail message...........................................................................................87
Insert predefined text into a message......................................................................................................87
Mark a folder for synchronization..........................................................................................................87
Mark a message as Read or Unre ad.......................................................................................................88
Move a message to a different folder......................................................................................................88
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Open a message.........................................................................................................................................88
Quickly move between accounts..............................................................................................................88
Send a message draft................................................................................................................................ 89
Reply to a message....................................................................................................................................89
Respond to a meeting request..................................................................................................................89
Save a draft of a message.........................................................................................................................89
Send and receive Internet e-mail messages ............................................................................................90
Set up an Internet e-mail account automatically...................................................................................90
Set up an Internet e-mail account manually ..........................................................................................90
Specify the language for reading a message...........................................................................................91
Stop adding a signature to messages.......................................................................................................92
View an attachment..................................................................................................................................92
View the Inbox message list.....................................................................................................................92
View the list of accounts...........................................................................................................................92
What is SSL?.............................................................................................................................................93
Add a picture to an e-mail message.........................................................................................................93
Overview of e-mail security.....................................................................................................................93
Encrypt a message....................................................................................................................................94
Digitally sign a message............................................................................................................................94
Verify the digital signature on a signed message you receive................................................................95
Create a Pictures folder...........................................................................................................................96
Edit a picture ............................................................................................................................................96
View pictures as a slide show...................................................................................................................96
Set a picture as the Home screen.............................................................................................................97
Send a picture...........................................................................................................................................97
Save a copy of a picture............................................................................................................................97
View pictures on your phone...................................................................................................................97
Overview of Pictures And Videos............................................................................................................98
Select video quality...................................................................................................................................98
Take pictures using a timer......................................................................................................................98
Take pictures using burst mode...............................................................................................................98
Pause or resume video recording ............................................................................................................99
Adjust pictures and video for lighting conditions..................................................................................99
Select where pictures are s ave d............................................................................................................... 99
Change a completed task to incomplete................................................................................................100
Create a task...........................................................................................................................................100
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Delete a task............................................................................................................................................100
Mark a task as complete........................................................................................................................100
Locate a task...........................................................................................................................................100
Use the calculator...................................................................................................................................101
Play Solitaire...........................................................................................................................................101
Start a game of Solitaire.........................................................................................................................102
Start a new game.....................................................................................................................................102
Create a voice note..................................................................................................................................103
Delete a voice note ..................................................................................................................................104
Rename a voice note...............................................................................................................................104
Listen to a voice note..............................................................................................................................104
Text box................................................................................................................................................105
Overview of PN8200 Camcorder Application......................................................................................111
Record a video ........................................................................................................................................ 111
Overview of Record video....................................................................................................................111
Playing recorded file ............................................................................................................................111
Take a picture .........................................................................................................................................112
Overview of Task a picture...................................................................................................................112
Control of Camcorder........................................................................................................... ................. 112
Control of video....................................................................................................................................112
Control of picture .................................................................................................................................112
Overview of the default hardware button assignments.......................................................................114
By default, these hardware buttons are assigned to Camcorder functions............................................114
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Pantech PN-820 Quick Reference Guide (QRG)
GETTING STARTED
Key Components of Your New Phone
Mini SD Card I/O Slot
Camera
Camera
Flash
Antenna
Ear-jack
Sub LCD
Camera Key
Volume Keys
Quick List / Voice Key
Earpiece
LCD Screen
Functional Soft Keys
Navigation Key
Send Key
End / Power Key
Microphone
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Installing the Battery
1. Place the battery on the back of the handset and slide into place.
2. Push the battery down until it locks into place.
Removing the Battery
1. Pull down the release latch, lift up the battery and remove the battery from the handset.
Charging the Battery
Method 1:
① Plug the Home Charger into a standard outlet.
② Plug the other end of the Home Charger into the bottom of your phone.
Method 2:
① Plug the Chargeable Sync USB Cable into a standard USB connector of your
computer.
② Plug the other end of the Chargeable Sync USB Cable into the bottom of your
phone.
The battery must be installed onto the phone.
Note:
z When you charge the battery with the phone power off, you will see a charging status
screen. You cannot operate the phone until it is powered on.
z The battery is not charged at the time of purchase.
z Fully charge the battery before use.
z It is more efficient to charge the battery with the handset powered of f.
z The battery must be connected to the phone in order to charge it.
z Battery operating time gradually decreases over time.
z If the battery fails to perform normally , you may need to replace the battery.
POWER THE PHONE ON AND OFF
Powering the Phone On
1. Press and release ‘End Key ’ for a few seconds.
Powering the Phone Off
1. Press and hold ‘End Key ’ again for a few seconds.
Note:
z Immediately change or recharge the battery when “LOW BATTERY PHONE IS
TURNING OFF!” appears on the display. Memory may possibly be damaged if the
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phone turns off due to the battery completely draining.
z Turn the phone off before removing or replacing the battery. If the phone is on,
unsaved data may be lost.
PLACING AND RECEIVING CALLS
Placing Calls
1. Enter a phone number .
2. Press ‘Send Key ’ to initiate the call.
Receiving Calls
1. To answer a call, press any key except ‘End Key’.
2. To end the call, press ‘End Key’.
PROGRAMMING AND USING SPEED DIAL NUMBERS
Programming Speed Diali ng Numbers
1. Press ‘Functional Soft Key [Contacts]’.
2. Select the desired contact name, then press ‘OK’.
3. Select the desired phone number, then press ‘Functional Soft Key [Menu]’.
4. Use the navigation key to select ‘Add to Speed Dial’ menu on your display screen, then
press ‘OK ’.
5. Use the navigation key to select the desired keypad assignment, then press
‘Functional Soft Key [Done]’.
Using Speed Dialing
2-9: Press and hold the corresponding memory number for more than 1 second.
10-99: Press the first digit and second digits of the memory number short and
3. Select one of the available ring types. To confirm, press ‘Functional Soft Key [Done]’.
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Adjusting Ringer or Tone Volume
1. Press ‘Volume Key Up ’ or ‘Volume Key Down ’ to select desired master volume
level.
Setting Ringer or Tone to Vibrate
1. Press ‘Quick List / Voice Key [Quick List]’, then press ‘6’ Key [Silent]’
ACCESSING YOUR VOICE MAIL
New Customer
1. Press and hold ‘1 Key ’ or press ‘* ’, ‘8 Key ’, ‘6 Key ’, ‘Send Key ’.
2. Follow the voice tutorial to set up your account.
Existing Customer
1. Press and hold ‘1 Key ’ or press ‘* Key ’, ‘8 Key ’, ‘6 Key ’, ‘Send Key ’.
2. Enter your password when prompted, then press ‘# Key ’.
3. To listen to new messages, press ‘1 Key ’.
USING PIM
ActiveSync
Microsoft ActiveSync® allows you to synchronize information between your handheld device
and a desktop/laptop computer. For more information about ActiveSync, please see the PN-820
online user manual located on the companion CD.
1. Install ActiveSync from the companion CD and follow the onscreen instructions.
2. Plug each end of the Chargeable Sync USB Cable into PN-820 and desktop/laptop
computer.
3. Create a new partnership and follow the onscreen instruction to perform your first
ActiveSync operation.
3. Enter the recipients phone number in the To: field.
4. Press ‘Navigation Down Key ’, then enter your message.
5. Press ‘Functional Soft Key [Send]’.
Predictive TXT Input
To choose Word mode, press and hold ‘* Key ’ then choose T9 English. This mode predicts
the words you are entering using a built-in dictionary. Press each key only once for each letter
and your phone will predict the word you are entering.
PICTURE MESSAGING
Snapping and Sending a Picture
1. Press ‘Camera Key ’ on the right side of the phone.
2. Using the phone screen as your viewfinder, press ‘OK Key ’ to snap picture.
2. Choose favorite web site among the list or press ‘Functional Soft Key [Menu]’ and
‘1 Key [Address Bar]’ to open your desired web site.
Ending a Browser Session
1. Press ‘End Key ’ to close and exit the browser.
Note: If you not close the browser with ‘End Key ’ properly, the connection will remain
dormant but will not be disconnected.
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1. Learning the Basics
Change between uppercase, lowercase, and caps lock
Press the * key to change between uppercase, lowercase, and caps lock within a text
input mode.
Tip
In both Multipress and T9 modes, the first letter of a sentence is automatically
capitalized.
Change the Multipress time out
1. On the Home screen, click Start.
2. Click Settings > More > Accessibility.
3. In Multipress time out, select the length of the pause between keypresses.
Delete characters
z To backspace and delete a single character in any input mode, press BACK.
z To backspace and delete an entire text or numeric field in any input mode,
press and hold BACK.
Enter a space
z In Multipress or T9 mode, press the # key.
Enter a symbol
z Press and hold the * key.
z On the menu, click Symbols to display the Symbol page.
z Select the symbol you want and click Done.
Enter numbers in text boxes
To enter numbers, use Numeric mode. If you need to enter a number within a line of
text, change to Numeric mode to enter the number, and then change back to Multipress
or T9 mode to finish entering the text.
1. If necessary, change to Numeric mode by pressing and holding the * key.
2. On the keypad, enter the number or numbers you want.
3. Change back to Multipress or T9 input mode by pressing and holding the * key,
Note
and then finish entering your text.
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If a field permits a numeric entry only, such as a phone number, the input mode
automatically defaults to Numeric mode.
Enter punctuation in Multipress mode
z Press 1 repeatedly until you see the punctuation mark that you want.
Tip
To see all of the available symbols, press and hold the # key.
Enter punctuation in T9 mode
In a text box when in T9 text entry mode, do the following:
z Press 1, and select from a list of common punctuation.
Enter text in T9 mode
To form a word in T9 mode, press the number keys that contain the letters you want.
As you enter letters, T9 analyzes your keypresses and attempts to complete the word.
For example, to enter the word shoe, press 7, 4, 6, 3.
1. Press and hold the * key.
2. On the menu, click T9.
The T9 indicator appears at the top of the screen.
3. Enter letters by pressing the keys on which the letters appear. Press a key only
once for each letter. If there is more than one choice in the T9 dictionary for
your entry, a list of available words is displayed.
4. Press the # key to enter a space after the word as entered, or click one of the
available words and the space is added automatically.
5. If you do not see the desired word, click Add Word? from the list, and then enter
the word using Multipress.
Using the Quick List
The Quick List provides a list of commands that you can use to quickly perform
common actions.
1. Press POWER briefly.
2. Click the Quick List command you want.
To Select this command
Turn off the phone. Power off
Enable the phone lock. Device lock
Lock the keypad so that you cannot make Key lock
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accidental keypresses. To unlock the
keypad, click Unlock, and then press the *
key.
Turn on or off any wireless connection,
Wireless Manager
such as Bluetooth, Wi-Fi or cellular phone.
(You will not be able to make or receive
phone calls.)
Make one of these profiles the active
profile.
Normal
Silent
Meeting
Outdoor
Automatic
Headset
Car
Speakerphone
Tip
You can turn off wireless connections to preserve battery life when you don't want to
make or receive calls, or in environments where cell phones must be turned off. When
wireless connections are off you can still use other phone features.
Open a program
1. On the Home screen, click Start.
2. Use NAVIGATION to select the program and press ENTER.
Start a new line
In a multi-line text box such as the Notes area of a contact or a calendar appointment,
do the following:
•In any input mode, press ENTER.
Turn on Caps Lock
•In Multipress or T9 mode, press the * key until the status indicator for the text
input mode appears in all capitals.
Press the * key to cycle back to lowercase.
Unlock the keypad
• On the Home screen, click Unlock and press the * key.
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Note
You can still receive calls and make emergency calls when the keypad is locked.
Enter the plus sign for international calls
•In a numeric entry field, press and hold 0.
Lock the keypad
Locking the keypad turns off keypad functionality. This is a helpful feature if, for
example, the phone is turned on and in your pocket, and you want to prevent accidental
keypresses.
•On the Home screen, press and hold END.
Once the keypad is locked, the left soft key label changes to Unlock.
Note
You can still receive calls and make emergency calls when the keypad is locked.
Tip
Press POWER briefly to display the Quick List and click Key lock.
What do those status icons indicate?
Status indicators appear at the top of the screen and on the Home screen. The following
table lists common status indicators and their meanings.
Indicator Meaning
/
New e-mail or text message (SMS)
New voice mail
New instant message
Voice call
Voice call in progress
Data call in progress
Calls are forwarded
Call on hold
Missed call
Line 1/Line 2
Battery level
Low battery
Battery charging
No battery
Signal strength
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No signal
Roaming
Sync error
Radio off
Ringer off
Multipress text input mode, lowercase
Multipress text input mode, uppercase
Multipress text input mode, caps lock
T9 text input mode, lowercase
T9 text input mode, uppercase
T9 text input mode, caps lock
Numeric input mode
1XRTT connection available
No voice mail
Voice mail Line 1
Voice mail Line 2
Voice mail Lines 1 and 2
Call Forwarding Line 1
Call Forwarding Line 2
Call Forwarding Lines 1 and 2
Wi-Fi connected
Pending alarm
Entering text and numbers
You can enter text and numbers by using the keypad. The phone supports three input
modes for entering text and numbers: Multipress, T9, and Numeric. Multipress and T9
modes are used for entering text, and Numeric mode is used for entering numbers.
When you select a field that requires text or numbers, the phone automatically selects
the appropriate input mode. The status indicator on the top right side of the display
screen shows the input mode that you are currently using.
Change the input mode
1. Press and hold the * key.
2. On the menu, click the input mode you want.
The status indicator for the selected input mode appears at the top of the screen.
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Explore files and folders
File Explorer lets you browse the contents of folders on your phone. The root folder on
the phone is named My Device. My Device is similar to My Computer on the PC and
contains the My Documents, Program Files, Temp, Storage Card, and Windows folders
among others.
1. On the Home screen, click Start > File Explorer.
The My Documents folder and its subfolders are listed.
2. To find the folder you want, do one of the following:
• Select one of the folders listed in the main window.
• Click Menu, and navigate through the folders listed there.
3.Click the item you want to open.
2. ActiveSync
Change ActiveSync settings
Once you set up synchronization using the Sync Setup wizard on the PC, you can later
change your synchronization settings:
•If you want to change ActiveSync settings for synchronizing with a PC, use
ActiveSync on the PC. For more information, see "Changing the amount of
information synchronized" in ActiveSync Help on the PC.
•If you want to change ActiveSync settings for synchronizing with Exchange
Server, use ActiveSync on your phone, as described in "Change settings for an
information type."
See also
Install and set up ActiveSync
Connect the phone
Change settings for an information type
Change settings for an information type
Note
Before changing synchronization settings on the phone, disconnect it from your PC.
1. On the phone Home screen, click Start > ActiveSync > Menu > Options.
2. Select one of the information types.
3. Do one of the following:
•To view or change settings for an information type (when available),
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click Settings.
•To view or change settings for a computer or Exchange Server, click
Menu > Settings.
4. Change the amount of information to be synchronized or other settings.
5. Click Done (or Finish in the Exchange Server settings wizard).
Set up an Exchange Server connection
To complete this configuration, you will need to get the name of the server and the
server domain name from your service provider or system administrator. You must also
know your Exchange user name and password.
Note
Before changing synchronization settings on the phone, disconnect it from your PC.
1. On the phone Home screen, click Start > ActiveSync > Menu > Configure Server.
If you have not yet set up sync with Exchange Server, this will say Add Server
Source.
2. In Server address, enter the name of the server running Exchange Server, and
click Next.
3. Enter your user name, password, and domain name, and click Next.
4. If you want the phone to save your password so that you will not need to enter
it again when connecting, select the Save password check box.
5. Select the check boxes for the types of information items that you want to
synchronize with Exchange Server.
6. To change available synchronization settings, select the type of information, and
click Menu > Settings.
7. To change the rules for resolving synchronization conflicts, click Menu >
Advanced.
8. Click Finish.
Connect the phone
Important note
To synchronize using ActiveSync, you must install ActiveSync on your PC before
connecting your phone to the PC.
1. Turn on the phone.
2. Connect your phone to your PC using a serial cable, USB cable, Bluetooth, or
infrared connection. For more detailed information, see "Connecting a mobile
device to a PC" in ActiveSync Help on your PC.
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See also
Install and set up ActiveSync
Change ActiveSync settings
Install and set up ActiveSync
1. Install ActiveSync on your PC, as described on the Windows Mobile Getting
Started Disc. After Setup completes, the Sync Setup Wizard automatically starts
when you connect your phone to the PC.
2. Follow the instructions on the screen to complete the wizard. In the Sync Setup
Wizard, you can:
• Create a synchronization relationship between your PC and the phone.
• Configure an Exchange Server connection to synchronize directly with
Exchange Server. To synchronize your phone with Exchange Server,
obtain the name of the Exchange Server, your user name, password, and
domain name from your administrator before completing the wizard.
•Choose information types
to synchronize.
Note
When you finish the wizard, ActiveSync synchronizes your phone automatically. Once
synchronization completes, you can disconnect your phone from your PC.
See also
Connect the phone
Change ActiveSync settings
Schedule synchronization as items arrive
You can schedule automatic synchronization between your phone and Exchange Server
every time an item arrives or is changed in Exchange Server if your company is running
Exchange Server with Exchange ActiveSync, and after your first full synchronization
with Exchange Server.
1. On the phone Home screen, click Start > ActiveSync > Menu > Schedule.
2. Do one or both of the following:
•Under Peak times, select As items arrive. It's more cost-efficient to
synchronize at regular intervals when mail volume is high.
•Under Off-peak times, select As items arrive. This can be more cost-
efficient than synchronizing on a regular schedule when mail volume is
low.
3. Click Done.
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Note
Before changing synchronization settings on the phone, disconnect the phone from your
PC.
Change the synchronization schedule
Before changing synchronization settings, disconnect the phone from your PC.
1. On the phone Home screen, click Start > ActiveSync > Menu > Schedule.
2. Do one or more of the following:
To sync Do this
When you are working, or e-mail volume
is high
Select an appropriately frequent interval in
the Peak times list.
When e-mail volume is low Select a longer interval or As items arrive
in the Off-peak times list.
While roaming Select the Use above settings while
roaming check box. To minimize roaming
charges, clear the check box, and
synchronize manually while roaming.
When you click Send in Messaging on the
phone
Select the Send outgoing items immediately
check box.
Important note
The device power-down timer is reset each time you synchronize. If you schedule a
synchronization interval that is shorter than the time interval set for the device to
automatically power down, the device will never turn off to save battery power.
Tip
To change peak time settings to more accurately adjust to periods of e-mail volume for
you, click Menu > Peak Times.
Start and stop synchronization
1. On the Home screen, click Start > ActiveSync.
2. To start synchronization, click Sync.
3. To stop synchronizing, click Stop.
Note
You can start and stop synchronization only if your phone already has a sync
relationship with a PC or Exchange Server.
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View information about sync status
ActiveSync keeps synchronization status messages on a status page for you to view at
any time. You can view status in one of the following ways:
•When alert text is displayed on the ActiveSync main page, click the alert text to
open the status page.
•Click Menu > Status.
Note
Some errors interfere with automatic synchronization. If you suspect that a scheduled
synchronization has not occurred, you should attempt to manually synchronize your
synchronization. For more information, see "Synchronizing Information" in ActiveSync
Help on the PC.
Connect to a PC using infrared
1. Follow the instructions in ActiveSync Help on the PC for setting up your PC to
receive infrared beams.
2. Line up the infrared (IR) ports according to the instructions in the
manufacturer's documentation for your phone so that they are unobstructed and
within close range.
3. On the phone Home screen, click Start > ActiveSync.
4. Click Menu > Connect via IR.
5. Click Sync.
Connect to a PC using Bluetooth
1. Follow the instructions in ActiveSync Help on the PC for configuring Bluetooth
on your PC to support ActiveSync.
2. On the phone Home screen, click Start > ActiveSync.
3. Click Menu > Connect via Bluetooth. Ensure that the phone and PC are within
close range.
4. If this is the first time you have connected to this PC via Bluetooth, you must
complete the Bluetooth wizard on the phone and set up a Bluetooth partnership
with the PC before synchronizing.
5. Click Sync.
6. When finished, click Menu > Disconnect Bluetooth
.
7. To preserve battery power, turn off Bluetooth.
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Change e-mail security options
ActiveSync lets you set up S/MIME
e-mail encryption and signing. You will have to
obtain a valid certificate for signing or encrypting e-mail before you will be able to sign
or encrypt e-mail successfully.
1. On the Home screen, click Start > ActiveSync.
2. Click Menu > Options.
3. Select the E-mail information type, and click Settings.
4. Click Menu > Advanced.
5. Do one or both of the following:
•To sign all outgoing messages so that a recipient can be certain that the
message as received was sent by the claimed sender, and has not been
altered in any way, click Sign messages.
•To encrypt all outgoing e-mail to protect the contents of the message
from being viewed by anyone other then the intended recipient, click
Encrypt messages.
6. Click Menu > Choose Certificate to select a certificate for signing or encrypting
outgoing e-mail. You can select certificates to sign or encrypt e-mails
individually even if you do not want to sign or encrypt all outgoing e-mail.
Note
Synchronizing e-mail using S/MIME encryption or signing is available only with
Exchange Server 2003 Service Pack 2, or later.
Exclude an e-mail address from Reply All
ActiveSync can help you manage your e-mail by ignoring a specified e-mail address
when you reply to all senders from the phone. If you specify your own primary e-mail
address, this can reduce the number of e-mails you receive by ensuring that you do not
receive your own e-mail.
1. On the Home screen, click Start > ActiveSync.
2. Click Menu > Options.
3. Select E-mail, and click Settings.
4. Click Menu
> Advanced.
5. Enter the e-mail address you want to remove when replying to all senders in
Primary e-mail address.
ActiveSync support code troubleshooter
ActiveSync supplies support codes to supplement error and other status messages on
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the Status page. This topic maps these support codes to information that may help you
respond to ActiveSync problems.
Windows
Mobile
Version 5.0
Support
Code
0x85002002 0x80042001 There is not enough
0x85002003 0x80042002 The server could not
Windows
Mobile 2003
Support
Code
(if different)
Error Message Troubleshooting information
free memory on your
device to synchronize
information. Delete
unused files from
your device or close
programs that are
running to free up
memory.
be reached. This can
be caused by
ActiveSync ran out of storage.
Try to sync again after you free
more storage.
Sync was not completed because
the device had to wait too long
to establish a connection with
temporary network
conditions.
0x85002004 You have stopped
synchronization.
0x85002007 0x80042006 ActiveSync
encountered a
problem on the
server.
0x85002008 ActiveSync
encountered a
problem with the
following item:
[
Item Type
Name
]
If the error persists,
]: [
Item
Exchange Server. Try to sync
again later.
This is an informative message
and does not indicate an error.
Synchronization was stopped
manually.
There is a temporary problem
with the server. Try again later.
If the problem persists, you may
need to contact an administrator.
This is an error synchronizing a
single item (a per-item error).
This error can usually be
corrected only by removing the
item that caused the error. If
you choose to sync again to see
if the error persists, be aware
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you may need to
that items causing this type of
delete the item.
error will be skipped and will not
show up again.
0x85002009 Not available. A previous sync error requires
that sync data be removed, but
that removal cannot be
completed. Try to sync again,
and the removal should complete
normally.
0x8500200A 0x80042009 Your account
information could not
be detected. Choose
Configure Server on
the ActiveSync menu
to check your
When setting up sync with
Exchange Server, the
credentials page was left blank.
Correct the credentials, or set
up the device to sync only with a
PC, and try to sync again.
Exchange Server
credentials.
0x8500200B 0x800421D9 The server could not
This message is often returned
be reached. This can
be caused by
temporary network
when Exchange Server is
overloaded. Try to sync again
later.
conditions.
0x8500200D 0x8004200C The device timed out
waiting for you to
supply credentials.
The Exchange Server
credentials page was left open
too long. Re-enter the Exchange
Server credentials, and try to
sync again.
0x8500200F You have canceled
synchronization.
This error usually occurs when
you cancel the Exchange Server
credentials page. Make sure you
are correctly set up to sync with
the PC or with Exchange Server,
and try to sync again.
0x85010000 Not available. This is could be one of a number
of minor Internet errors. Try to
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sync again later.
0x85010002 0x800421D2 Access was denied.
If you sync on a schedule, sync
Choose Configure
Server on the
ActiveSync menu to
check your server
username and
password.
0x85010008 0x800421D8 The proxy server you
have specified is
incompatible with
your device. Specify
the correct proxy
server in your
connection
configuration.
0x85010009 0x800421D9 The server could not
be reached. This can
be caused by
has been changed to manual.
After you have re-established
access to Exchange Server, you
can set up your sync schedule.
If you sync on a schedule, sync
has been changed to manual.
After you successfully sync with
Exchange Server, you can set up
your sync schedule.
Due to poor network conditions,
sync with Exchange Server
could not be completed. This
temporary network
conditions.
0x85010014 0x80042235 ActiveSync
encountered a
problem on the
server.
0x85010015 0x80042236 ActiveSync
encountered network
problems or an
internal server error
while synchronizing.
0x85010016 0x80042237 ActiveSync
encountered network
problems or an
internal server error
condition is generally temporary.
Try to sync again later.
Exchange Server reported an
internal error. This condition is
generally temporary. Try to
sync again later. However, if the
problem persists, you may need
to contact an administrator.
This type of error is often
returned when Exchange Server
runs out of memory. This
condition is generally temporary.
Try to sync again later.
An error message was returned
from the network. This condition
is generally temporary. Try to
sync again later.
while synchronizing.
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0x85010017 0x80042238 ActiveSync
This message is often returned
encountered a
problem on the
server.
0x85010018 0x80042239 ActiveSync
encountered a
problem on the
server.
0x85010019 0x8004223A ActiveSync
encountered network
problems or an
internal server error
while synchronizing.
0x85020002 0x800422BD The server could not
be reached. This can
be caused by
temporary network
when Exchange Server is
overloaded. This condition is
generally temporary. Try to
sync again later.
This error is usually due to
network conditions. The
condition is generally temporary.
Try to sync again later.
Exchange Server reports an
Internet error. This condition is
generally temporary. Try to
sync again later.
The connection to Exchange
Server was lost. This condition
is generally temporary. Try to
sync again later.
conditions.
0x85020003 0x8004225E The server could not
be reached. This can
be caused by
temporary network
conditions.
0x85020004 0x8004225F Synchronization
interrupted.
0x85020006 0x80040024 Cannot connect with
current connection
settings. To change
your connection
setting, tap Settings.
0x85020007 0x8004227E The server could not
be reached. This can
be caused by
The connection to Exchange
Server was lost. This condition
is generally temporary. Try to
sync again later.
The connection was ended by
the user. Re-establish the
connection and try to sync again.
This is typically caused by not
having a valid network or
modem connection set up. Check
your connection settings and try
to sync again.
Due to poor network conditions,
sync with Exchange Server
could not be completed. This
temporary network
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condition is generally temporary.
conditions. Try to sync again later.
0x85020008 0x80042263 Unable to connect.
Voice call is in
progress.
0x85020009 0x80042262 The server could not
be reached. This can
be caused by
temporary network
conditions.
0x8502000A 0x8004227D The server could not
be reached. This can
be caused by
temporary network
conditions.
0x8502000B Cannot connect with
current connection
settings. To change
A voice call was in progress and
interrupted sync. Connection is
normally resumed upon
completion of the call.
Due to poor network conditions,
sync with Exchange Server
could not be completed. This
condition is generally temporary.
Try to sync again later.
This condition is generally
temporary. Try to sync again
later.
This is typically caused by not
having a valid network or
modem connection set up. Check
your connection
setting, tap Settings.
0x8502000C 0x8004225D The server could not
be reached. This can
be caused by
temporary network
conditions.
0x8502000D 0x800422BE Synchronization
interrupted.
0x85030000 0x80140010 You are roaming, and
you have chosen not
to use your schedule
settings while
roaming.
0x85030019 0x80140022 ActiveSync was
your connection settings and try
to sync again.
This condition is generally
temporary. Try to sync again
later.
The connection attempt was
abruptly ended. Try to sync
again.
Try to sync again when you are
within your network coverage
area. You can sync manually
while roaming if you are willing
to incur any roaming charges.
The phone is turned off. Turn
unable to synchronize
because your
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the phone on and try to sync
again.
wireless phone was
off.
0x85030027 Exchange Server
requires certificates
to log on. Connect
your device to your
PC on the corporate
network to obtain a
certificate.
0x85030028 Cannot obtain a valid
certificate. To try
again, please
disconnect and
reconnect your
device to a PC on the
corporate network. If
In environments where security
certificates are required, sync
cannot be completed until the
proper certificate is obtained.
You may need to contact an
administrator to obtain a
certificate.
In environments where security
certificates are required, sync
cannot be completed until the
proper certificate is obtained.
You may need to contact an
administrator to obtain a
certificate.
this problem persists,
please contact your
administrator.
0x80072ee1 The server could not
be reached. This can
be caused by
This condition is generally
temporary. Try to sync again
later.
temporary network
conditions.
0x80072ee2 The server could not
be reached. This can
be caused by
This condition is generally
temporary. Try to sync again
later.
temporary network
conditions.
0x80072ee4 The server could not
be reached. This can
be caused by
temporary network
Exchange Server reports an
internal error. This condition is
generally temporary. Try to
sync again later.
conditions.
0x80072ee5 Synchronization could
not be completed.
This can be caused by Exchange
Server load conditions. This
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Verify that you have
condition is generally temporary.
entered the correct
Try to sync again later.
server.
0x80072ee6 ActiveSync
encountered a
problem on your
This condition is generally
temporary. Try to sync again
later.
device.
0x80072ee7 The server could not
be reached. This can
be caused by
temporary network
conditions.
0x80072ee8 ActiveSync
encountered a
problem on your
The Exchange Server name
could not be resolved. Check
that you have the correct
Exchange Server name, and try
to sync again.
This condition is generally
temporary. Try to sync again
later.
device.
0x80072ee9 ActiveSync
encountered a
This condition is generally
temporary. Try to sync again
problem on your
later.
device.
0x80072eea ActiveSync
encountered a
problem on your
This condition is generally
temporary. Try to sync again
later.
device.
0x80072eeb ActiveSync
encountered a
problem on your
This condition is generally
temporary. Try to sync again
later.
device.
0x80072eec The server could not
be reached. This can
be caused by
temporary network
Exchange Server reports an
Internet error. This condition is
generally temporary. Try to
sync again later.
conditions.
0x80072eed Not available. The connection to Exchange
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Server could not be completed
because the supplied user name
is incorrect. Correct the user
name, or verify that you have
Exchange Server access, and try
again.
0x80072eee Not available. The connection to Exchange
Server could not be completed
because the supplied password
is incorrect. Correct the
password and try again.
0x80072ef0 ActiveSync
encountered a
problem on your
This condition is generally
temporary. Try to sync again
later.
device.
0x80072ef1 The server could not
be reached. This can
be caused by
This condition is generally
temporary. Try to sync again
later.
temporary network
conditions.
0x80072ef2 ActiveSync
encountered a
problem on your
This condition is generally
temporary. Try to sync again
later.
device.
0x80072ef3 The server could not
be reached. This can
be caused by
This condition is generally
temporary. Try to sync again
later.
temporary network
conditions.
0x80072ef4 The server could not
be reached. This can
be caused by
temporary network
Exchange Server reports a
proxy server error. Check your
proxy server settings and try to
sync again.
conditions.
0x80072ef5 ActiveSync
encountered a
problem on your
This condition is generally
temporary. Try to sync again
later.
device.
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0x80072ef6 ActiveSync
This condition is generally
encountered a
problem on your
temporary. Try to sync again
later.
device.
0x80072ef7 The server could not
be reached. This can
be caused by
temporary network
Direct network access is not
available. This condition is
generally temporary. Try to
sync again later.
conditions.
0x80072ef8 ActiveSync
encountered a
problem on your
This condition is generally
temporary. Try to sync again
later.
device.
0x80072ef9 ActiveSync
encountered a
problem on your
This condition is generally
temporary. Try to sync again
later.
device.
0x80072efa The server could not
Sync could not be completed,
be reached. This can
be caused by
temporary network
conditions.
0x80072efb ActiveSync
encountered a
problem on your
probably due to network traffic.
This condition is generally
temporary. Try to sync again
later.
This condition is generally
temporary. Try to sync again
later.
device.
0x80072efc Synchronization could
not be completed.
Verify that you have
entered the correct
This can be caused by Exchange
Server load conditions. The
condition is generally temporary.
Try to sync again later.
server.
0x80072efd The server could not
be reached. This can
be caused by
This condition is generally
temporary. Try to sync again
later.
temporary network
conditions.
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0x80072efe The server could not
The connection to Exchange
be reached. This can
be caused by
temporary network
Server was lost. This condition
is generally temporary. Try to
sync again later.
conditions.
0x80072eff The server could not
be reached. This can
be caused by
temporary network
The connection to Exchange
Server was lost. This condition
is generally temporary. Try to
sync again later.
conditions.
0x80072f00 The server could not
be reached. This can
be caused by
This condition is generally
temporary. Try to sync again
later.
temporary network
conditions.
0x80072f01 Synchronization could
not be completed.
Verify that you have
This condition is generally
temporary. Try to sync again
later.
entered the correct
server.
0x80072f04 The server could not
be reached. This can
be caused by
This condition is generally
temporary. Try to sync again
later.
temporary network
conditions.
0x80072f05 0x80072f05 The security
certificate on the
server has expired.
Check that the date
and time on your
device are correct.
The date on the certificate for
the Secure Sockets Layer (SSL)
connection does not match your
device settings. Your device
date and time are incorrect, or
the certificate is expired. If the
certificate has expired, you may
need to contact an Exchange
Server administrator. If you sync
on a schedule, sync has been
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changed from scheduled to
manual.
0x80072f06 You have an incorrect
SSL certificate
common name in the
Host Name field. For
example, you may
have entered
www.server.com,
when the common
name on the
certificate is actually
www.different.com
The Exchange Server name in
your ActiveSync settings is
different from the one required
to establish a Secure Sockets
Layer (SSL) connection. Correct
the Exchange Server name and
try to sync again. If you sync on
a schedule, sync has been
changed from scheduled to
manual.
.
Make sure the server
name is entered
correctly.
0x80072f07 Synchronization could
not be completed. Try
again later.
This in an Internet error that is
generally temporary. Try to
sync again later.
0x80072f08 Synchronization could
not be completed. Try
again later.
0x80072f09 Synchronization could
not be completed. Try
again later.
0x80072f0a Synchronization could
not be completed. Try
again later.
0x80072f0b Synchronization could
not be completed. Try
again later.
0x80072f0d 80072f0d The security
certificate on the
server is invalid.
Contact your
Exchange Server
This in an Internet error that is
generally temporary. Try to
sync again later.
This in an Internet error that is
generally temporary. Try to
sync again later.
This in an Internet error that is
generally temporary. Try to
sync again later.
This in an Internet error that is
generally temporary. Try to
sync again later.
ActiveSync does not recognize
the Certificate Authority that
generated the server's
certificate. If you sync on a
schedule, sync has been
administrator or ISP
44/114
changed from scheduled to
to install a valid
certificate on the
server.
manual.
0x80072F7A ActiveSync
encountered a
problem on your
device.
0x80072F7C ActiveSync
encountered a
problem on your
device.
0x86000106 A critical error has
occurred. ActiveSync
can recover from this
error, but the next
time you synchronize,
you may lose changes
made since your last
successful
synchronization.
This condition is generally
temporary. Try to sync again
later.
This condition is generally
temporary. Try to sync again
later.
Any changes made to
synchronized information on the
device since the last successful
sync will be lost the next time
you sync, but sync should
succeed.
0x8600050D A critical error has
occurred. ActiveSync
can recover from this
error, but the next
time you synchronize,
you may lose changes
Any changes made to
synchronized information on the
device since the last successful
sync will be lost the next time
you sync, but sync should
succeed.
made since your last
successful
synchronization.
0x80004005 Synchronization could
not be completed. If
this condition
persists, try deleting
and then re-creating
the device's sync
relationships.
Problem could be caused by a
specific folder or item on the
device. The problem will persist
unless you delete the item or
items, which can be difficult to
identify. Usually a new sync
relationship will sync
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successfully.
3. Connections
Accept a Bluetooth partnership
1. Ensure that Bluetooth is turned on and that your phone is discoverable.
2. When prompted to accept a Bluetooth partnership with the other device, click
Yes.
3. In PIN, enter a personal identification number (PIN) between 1 and 16
characters, and click Done. You must enter the same PIN that was entered on
the device requesting the Bluetooth partnership.
The Bluetooth partnership is created. You can now exchange information with the other
device.
See also
Turn Bluetooth on and off
Make your device discoverable
Connect to intranet URLs
Some companies use periods in their intranet URLs (for example,
intranet.companyname.com). A Work URL exception tells Internet Explorer Mobile to
look on the Work network to find the URL instead of searching the Internet.
1. On the Home screen, click Start > Settings > Connections.
2. Click Menu > Advanced > Menu > Work URL Exceptions.
3. Click Menu > Add.
4. In URL Pattern, enter the URL, and click Done. Separate multiple URLs with a
semicolon (;).
Note
You should not create URL exceptions for URLs on the Internet.
See also
Change an intranet URL
Delete an intranet URL
Use a specific connection to connect to the Internet
When you create the connection, be sure to set the Connects to setting to The Internet.
1. On the Home screen, click Start > Settings > Connections.
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2. Click Menu > Advanced.
3. In Internet connection, select the connection you want to use, and click Done.
Tip
After you use the connection once, you may want to change your Internet Connection
back to Automatic.
Create a Bluetooth partnership
Ensure that the two devices are within close range and that both Bluetooth-enabled
devices are discoverable.
1. On the Home screen, click Start > Settings > Connections > Bluetooth.
2. Click Menu > Devices > Menu > New. Your phone searches for other Bluetooth-
enabled devices and displays them in the list.
3. Select the device with which you want to create a Bluetooth partnership, and
click Add.
4. In Passkey, if you want to use a passkey (recommended for enhanced security),
enter a alphanumeric passkey between 1 and 16 characters, and click Done.
Otherwise, leave the passkey blank, and click Done.
5. Enter the same passkey on the other device.
Tip
Once you create a partnership, the Bluetooth-enabled devices don't need to be
discoverable to beam information between them; Bluetooth needs only to be turned on.
See also
Make your device discoverable
Create a dial-up connection
Every network connection is different. You should gather all of the relevant information
or network settings you need before starting this process.
1. On the Home screen, click Start > Settings > Connections.
2. Click
Dial-up.
3. Click Menu > Add.
4. Enter the following information, and click Done.
• In Description, enter a name for the connection.
• In Connects to, select the network.
• In Phone number, enter the phone number to be used to dial the network.
• In User name, enter your network user name, if required.
• In Password, enter your password, if required.
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•In Domain, enter the domain name, if required.
See also
Create a VPN connection
Create a Wi-Fi connection
Create a proxy connection
Every network connection is different. You should gather all of the relevant information
or network settings you need before starting this process.
1. On the Home screen, click Start > Settings > Connections.
2. Click Proxy.
3. Click Menu > Add.
4. Enter the following information, and click Done.
z In Description, enter a name for the connection.
z In Connects from, select the type of network from which you will connect.
z In Connects to, select the type of network to which you will connect.
z In Proxy [name:port] enter the proxy server name and port number in this
form: server name:port number.
z In Type, select the type of proxy connection to create.
z In User name, enter your user name for the network to which you will
connect.
z In Password, enter your password.
Create a VPN connection
Every network connection is different. You should gather all of the relevant information
or network settings you need before starting this process.
1. On the Home screen, click Start > Settings > Connections.
2. Click VPN.
3. Click Menu >
Add.
4. Enter the following information, and click Done.
z In Description, enter a name for the connection.
z In VPN type, select the type of VPN.
z In Server, enter the VPN server name.
z In Connects from, select the type of network from which you will connect to
the VPN (typically The Internet).
z In Connects to, select the type of network to which you will connect
(typically My Corporate Network).
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z In User name, enter your user name for the VPN.
z In Password, enter your password.
z In Domain, enter the domain name, if required.
z If you selected IPSec in VPN type, in IPSec authentication, select the type
of authentication: Pre-Shared Key or Certificate.
z If you selected Pre-Shared Key in IPSec authentication, in IPSec Pre-
shared key, enter the key.
End a Bluetooth partnership
1. On the Home screen, click Start > Settings > Connections > Bluetooth.
2. Click Menu > Devices.
3. Select the Bluetooth partnership you want to end.
4. Click Menu > Delete.
See also
Make your device discoverable
Turn Bluetooth on and off
Create a Bluetooth partnership
Delete a dial-up connection
1. On the Home screen, click Start > Settings > Connections.
2. Click Dial-up.
3. Select the connection to delete.
4. Click Menu > Delete.
5. Click Yes
, and click Done.
Delete a proxy connection
1. On the Home screen, click Start > Settings > Connections.
2. Click Proxy.
3. Select the connection to delete.
4. Click Menu > Delete.
5. Click Yes, and click Done.
Delete an intranet URL
1. On the Home screen, click Start > Settings > Connections.
2. Click Menu > Advanced > Menu > Work URL Exceptions.
3. Select the URL to delete.
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4. Click Menu, and click Delete.
See also
Connect to intranet URLs
Change an intranet URL
Delete a VPN connection
1. On the Home screen, click Start > Settings > Connections.
2. Click VPN.
3. Select the connection to delete.
4. Click Menu > Delete.
5. Click Yes, and click Done.
Edit a dial-up connection
1. On the Home screen, click Start > Settings > Connections.
2. Click Dial-up.
3. Select the connection to edit.
4. Click Menu > Edit.
5. Change any information, and click Done.
Edit a proxy connection
1. On the Home screen, click Start > Settings > Connections.
2. Click Proxy.
3. Select the connection to edit.
4. Click Menu > Edit.
5. Change any information, and click
Done.
Change an intranet URL
1. On the Home screen, click Start > Settings > Connections.
2. Click Menu > Advanced > Menu > Work URL Exceptions.
3. Select the URL to edit.
4. Click Menu > Edit.
5. Edit the URL, and click Done.
See also
Connect to intranet URLs
Delete an intranet URL
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Edit a VPN connection
1. On the Home screen, click Start > Settings > Connections.
2. Click VPN.
3. Select the connection to edit.
4. Click Menu > Edit.
5. Change any information, and click Done.
Make your device discoverable
To receive beamed information, beaming devices or computers must be able to detect
your device.
1. On the Home screen, click Start > Settings.
2. Click Connections > Bluetooth.
3. Select Discoverable, and click Done.
Other Bluetooth-enabled devices can now detect your phone and attempt to beam
information to it, establish a Bluetooth partnership, or use a Bluetooth service.
Notes
Selecting Discoverable also turns on Bluetooth.
Turning off Bluetooth will make your device not discoverable, and it will also prevent
you from sending a Bluetooth beam.
See also
End a Bluetooth partnership
Create a Bluetooth partnership
Rename a Bluetooth partnership
You can give a more meaningful name to a Bluetooth partnership to help you recognize
it when selecting from a list of partnerships.
1. On the Home screen, click Start > Settings > Connections > Bluetooth.
2. Click Menu > Devices.
3. Select the Bluetooth partnership to rename.
4. Click Menu >
Rename.
5. In Name, enter a new name for the Bluetooth partnership, and click Done.
See also
Make your device discoverable
Turn Bluetooth on and off
End a Bluetooth partnership
Create a Bluetooth partnership
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Turn Bluetooth on and off
By default Bluetooth is turned off. If you turn it on, and then turn off your device,
Bluetooth also turns off. When you turn on your device again, Bluetooth turns on
automatically.
1. On the Home screen, click Start > Settings > Connections > Bluetooth.
2. Select On or Off, and click Done.
Note
You can also turn off Bluetooth using Wireless Manager.
See also
Make your device discoverable
End a Bluetooth partnership
Create a Bluetooth partnership
Turn wireless power on or off
Receive beamed information
1. On the Home screen, click Start > Settings.
2. Click Connections > Beam.
3. Select Receive incoming beams.
4. Do one of the following:
•To receive beams by using infrared, align the infrared (IR) ports so that
they are unobstructed and within close range of each other.
•To receive beams by using Bluetooth, ensure Bluetooth is turned on and
that your phone is discoverable and within close range.
5. Click Yes.
Notes
Once you select Receive incoming beams, your phone automatically receives beams
until you clear this check box.
Your phone can receive all types of beamed files, but you may not be able to view all
types of files on the phone. You may need to copy some files to a PC for viewing.
See also
Turn Bluetooth on and off
Make your device discoverable
Receive incoming beams
Your phone receives all incoming beams from other devices until you clear this option.
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1. On the Home screen, click Start > Settings.
2. Click Connections > Beam.
3. Select Receive incoming beams.
4. Click Done.
Beam an item
In the Calendar, Contacts, Notes, Tasks, and Pictures programs, you can beam files and
information to other devices using Bluetooth or infrared.
1. From the program, select the item you want to beam, such as an appointment in
Calendar, a task in Tasks, a contact card in Contacts, or a picture in Pictures. In
Calendar, first open the appointment in Agenda view.
2. Click Menu > Beam [type of item].
3. Do one of the following:
• If using Bluetooth, select the device to which you want to send the item.
• If using infrared, align the infrared (IR) ports at close range until the
target device name appears, and then select the device to which you
want to send the item.
4. Click Beam.
Tip
When using Bluetooth, if the device that you want to beam to doesn't appear in the list,
ensure that the device is turned on, discoverable, and within close range of your phone.
Also, ensure that Bluetooth is turned on.
See also
Make your device discoverable
Receive beamed information
Overview of Bluetooth virtual COM ports
Some programs can connect only though a serial (COM) port. This can be true even if
the device itself is Bluetooth-enabled. To make it possible for such programs to use a
Bluetooth connection, you must set up a virtual COM port. Once created, this virtual
port can be used like any other COM port. You can use a virtual COM port for programs
that, for example, connect to a GPS receiver, or to connect to a Bluetooth-enabled
printer.
Here are some examples of how to use incoming and outgoing virtual COM ports.
Outgoing COM port
You have a program on your device that cannot use Bluetooth directly but can print to a
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serial (COM) port. You can create a Bluetooth partnership with a Bluetooth-enabled
printer, and then set up an outgoing COM port (for example, COM 1). The program can
then send print data to COM 1, which reaches the Bluetooth-enabled printer.
Incoming COM port
You have a Bluetooth-enabled GPS receiver, and your device has a GPS tracking
program that expects to receive GPS data over a serial (COM) port. You can create a
Bluetooth partnership with the Bluetooth-enabled GPS receiver, and then set up an
incoming COM port (for example, COM 2). The GPS program can then send data to COM
2, which reaches the GPS receiver.
Even if both your device and another Bluetooth-enabled device contain programs that
need to use serial ports to communicate, you can set up the appropriate virtual incoming
and outgoing COM ports on each device so that the programs can to use a Bluetooth
connection to communicate.
See also
Create a Bluetooth partnership
Set up an incoming Bluetooth COM port
Set up an outgoing Bluetooth COM port
Set up an incoming Bluetooth COM port
1. Make sure that your device is currently connected to the other device via
Bluetooth.
2. On the Home screen, click Start > Settings > Connections.
3. Click Bluetooth > Menu > COM Ports.
4. Click Menu > New Incoming Port.
5. Select a numbered COM port from the list.
If the port cannot be created, it is in use. Select a different numbered port.
To use this COM port to communicate only with devices with which your device
has a Bluetooth partnership, select the Secure Connection check box.
6. Click Done.
See also
Overview of Bluetooth virtual COM ports
Set up an outgoing Bluetooth COM port
Create a Bluetooth partnership
Set up an outgoing Bluetooth COM port
The New Outgoing Port menu command is available only if one or more Bluetooth-
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connected devices supports serial (COM) connections.
1. Make sure that your device is currently connected to the other device via
Bluetooth.
2. On the Home screen, click Start > Settings > Connections.
3. Click Bluetooth > Menu > COM Ports.
4. Click Menu > New Outgoing Port.
5. Select a numbered COM port from the list.
If the port cannot be created, it is in use. Select a different numbered port.
6. To use this COM port to communicate only with devices with which your device
has a Bluetooth partnership, select the Secure Connection check box.
7. Click Done.
See also
Overview of Bluetooth virtual COM ports
Set up an incoming Bluetooth COM port
Create a Bluetooth partnership
Set up a Bluetooth-enabled headset
You can use a Bluetooth-enabled headset (or other Bluetooth-enabled hands-free
device) with your device when you create a Bluetooth partnership between your device
and the Bluetooth headset.
1. Make sure that the two devices are turned on and within close range, and that
the Bluetooth-enabled headset is discoverable.
2. On the Home screen, click Start > Settings > Connections.
3. Click Bluetooth > Menu > Devices.
4. Click Menu > New. Your device searches for other Bluetooth-enabled devices
and displays them in the list.
5. Click the name of the Bluetooth-enabled, hands-free device, and click Add.
6. In Passkey, enter the alphanumeric passkey for the Bluetooth-enabled hands-
free device. You can find this in the manufacturer's documentation for your
hands-free device. Click Next.
7. Select the check box for the Hands Free service, and click Finish.
Set up a stereo headset
Windows Mobile-based devices support A2DP (Advanced Audio Distribution Profile),
which is used by Bluetooth-enabled stereo headsets. Make sure that your stereo
headset also supports A2DP.
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1. Make sure that your device and the stereo headset are turned on, discoverable,
and within close range.
2. On the Home screen, click Start > Settings > Connections.
3. Click Bluetooth > Menu > Devices.
4. Click Menu > New. Your device searches for other Bluetooth-enabled devices
and displays them in the list.
5. Select the name of the stereo headset, and click Add.
6. In Passkey, enter the alphanumeric passkey for the Bluetooth-enabled stereo
headset. You can find this in the manufacturer's documentation for your hands-
free device. Click Next.
7. Select the check box for the Hands Free service, and click Finish.
Note
If the headset becomes disconnected, turn the headset on and repeat steps 1-4 above.
Select the stereo headset and click Menu > Set as Wireless Stereo.
Turn wireless power on or off
You can turn the power off to your wireless connections in a single location. This is a
quick way to preserve battery power or to prepare your device for an airplane flight.
1. Press POWER briefly to display the Quick List.
2. Click Wireless Manager.
3. Do one of the following:
•Click the button for a desired wireless connection type (such as
Bluetooth or Phone) to turn it off or on. If it is already turned off, the
button is a lighter color and displays an icon marked with an X.
•Click All to turn all wireless power on or off (available only when more
than one wireless type exists on your device).
Note
To change settings for one of the displayed wireless connection types, click Menu and
click the type of settings you want to change.
4. Phone
Access voice mail from Messaging
1. On the Home screen, click Start > Messaging > Text Messages.
2. Click the voice-mail message.
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3. Follow the instructions to retrieve it.
Answer or postpone a second call
To put the first call on hold and answer the second call, press TALK or click Answer.
To switch between calls, click Swap.
To postpone answering the call, click Ignore. The call will continue ringing until one of
the following occurs: you answer the call by pressing TALK, the call is placed in voice
mail after the requisite number of rings, or the caller disconnects.
Answer or ignore a first call
To answer the call, press TALK or click Answer.
To reject the call, press END or click Ignore.
Note
Selecting Ignore will connect the caller to your voice mail if you subscribe to this
service.
Call your voice mailbox
On the Home screen, press and hold 1 to call your voice mailbox.
Change the default number for a contact
1. On the Home screen, click Start > Contacts.
2. Select the contact whose default number you want to change.
3. Press NAVIGATION left or right to select the number or other contact method
that you want to set as the default. For example, on the right you will see the
letter h, which represents your contact's home phone number.
Create a contact card for a caller
1. During a call, click Menu > Save to Contacts.
2. Click <New Item>.
3. Scroll to a phone number box and click Insert to insert the phone number.
4. Enter information about the contact and click Done. The contact is added to your
contact list.
Create a contact from Call History
1. On the Home screen, click Start > Call History.
2. Select the phone number for which to create a contact and click Menu > Save to
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Contacts.
3. Click <New Item>.
4. In a phone number box, click Insert to insert the phone number.
5. Enter the remainder of the contact information and click Done. The new contact
appears in your contact list.
Create a speed dial
You can create a speed dial for a phone number, e-mail address, or Web page address
that is stored in Contacts.
1. On the Home screen, click Start > Contacts.
2. Click the contact for whom to create a speed dial.
3. Select the phone number, e-mail address, or Web page address for which to
create a speed dial.
4. Click Menu > Add to Speed Dial.
5. In Keypad assignment, select the speed dial number to use.
6. Click Done.
Note
The number 1 is reserved for calling your voice mailbox.
Create a voice tag
You can create a voice tag for a phone number, e-mail address, or Web page address
that is stored in Contacts.
1. On the Home screen, click Start > Contacts.
2. Click the contact for whom to create a voice tag.
3. Select the phone number, e-mail address, or Web page address for which to
create a voice tag.
4. Click Menu > Add Voice Tag.
5. After the audio and visual cue, begin recording the voice tag.
6. When prompted, repeat the voice tag. The phone plays back the voice tag.
Delete an item from Call History
1.
On the Home screen, click Start > Call History.
2. Select the item to delete.
3. Click Menu > Delete.
Tip
To delete all items in Call History, click Start > Call History > Menu > Delete List.
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Delete a speed dial
1. On the Home screen, click Start > Speed Dial.
2. Select the speed dial to delete.
3. Click Menu > Delete.
Delete a voice tag
1. On the Home screen, click Start > Speed Dial.
2. Select the voice tag to delete.
3. Click Menu > Delete.
Dial the last number called
• On the Home screen, press TALK twice.
Find a contact from Call History
1. On the Home screen, click Start > Call History.
2. Select a call to or from the contact.
3. Click Menu > Find Contact.
Insert an international country code
To make an international call you must include a country code at the beginning of the
dialing sequence for the phone number.
•Enter the country code, press and hold 0 until a plus (+) sign appears, and then
enter the rest of the phone number.
Note
You can insert a plus (+) sign into a contact's phone number or dial it directly from the
keypad.
Insert a manual pause in a dialing sequence
1. On the Home screen, click Start > Contacts.
2. Click the contact in whose phone number you want to insert a pause.
3. Select the phone number and click Menu > Edit.
4. Place the cursor where you want to insert the pause.
5. Click Menu > Insert Wait. The letter w appears where the manual pause will
occur in the dialing sequence.
6. Click Done.
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Note
To resume dialing after reaching a manual pause, press TALK.
Insert a three-second pause in a dialing sequence
1. On the Home screen, click Start > Contacts.
2. Click the contact in whose phone number you want to insert a pause.
3. Select the phone number and click Menu > Edit.
4. Place the cursor where you want to insert the pause.
5. Click Menu > Insert Pause. The letter p appears where the three-second pause
will occur in the dialing sequence.
6. Click Done.
Make an emergency call
•Enter the emergency phone number for your location and press TALK.
Note
You can make calls to emergency service numbers under any circumstances.
You can make calls to emergency service numbers under any circumstances, even if
you have locked the phone.
Make a call by entering a contact name
1. On the Home screen, begin entering the contact name.
2. When you see the contact name, select it and press TALK.
Make a call by entering a phone number
1. On the Home screen, begin entering the phone number.
2. Do one of the following:
• If you see the number or contact name to call, select it and press TALK.
• If you do not see the number or contact name, finish entering the number
and press TALK.
Make a call from an open contact
1. On the Home screen, click Start > Contacts.
2. Click the contact to call.
3. Click the phone number to call.
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Make a call from a hyperlink phone number
You can quickly dial a phone number from an e-mail or text message that contains a
hyperlink phone number. A hyperlink phone number is underlined in the same manner as
a Web site address.
•From a message containing a hyperlink phone number, select the phone number
and press TALK.
Make a call from Call History
Call History displays calls you have made, received, and missed.
1. On the Home screen, click Start > Call History.
2. Select the name or phone number to call.
3. Press TALK.
Make a call from the contact list
1. On the Home screen, click Start > Contacts.
2. Select the contact, and press TALK.
Tip
If you have a long list of contacts, you can use a shortcut to find the contact you want.
Enter the first few letters of the contact's name. When you do this, the phone searches
through the contact list and displays the name. To call the contact, press TALK.
Make a call using a recently dialed phone number
1. On the Home screen, press TALK.
2. Select the name or phone number to call.
3. Press TALK.
Reset Call Timers
1. On the Home screen, click Start > Call History.
2. Click Menu > View Timers.
3. Click Menu > Reset Timers.
4. Click Yes. All of the call timers are set to zero (0), except for the Lifetime calls
timer.
Send an e-mail message from Call History
To do this, you must have an e-mail address included in the contact information of the
person you are sending an e-mail.
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1. On the Home screen, click Start > Call History.
2. Select the contact you want to send an e-mail message to.
3. Click Menu > E-mail and select an e-mail account.
4. Compose the message and click Send.
Switch between phone lines
•On the Home screen, press and hold the # key to switch between phone lines.
This feature is available if your phone supports two phone lines.
Silence the ring tone of an incoming call
• Press VOLUME until the ring is silenced. Then answer the call.
Use a speed dial
•On the Home screen, press and hold the number on the keypad that you have
assigned as a speed dial for the phone number, e-mail address, or Web page. If
the speed dial is two digits, press the first digit, and press and hold the second
digit. The phone dials the phone number, opens a new e-mail message, or goes
to the Web page.
Use a voice tag
1. On the Home screen, press and hold RECORD.
2. Say the word that you recorded as a voice tag. The phone plays back the voice
tag and then dials the phone number, opens a new e-mail message, or goes to
the Web page.
3. If the phone misinterprets the word, press END and start over.
View and edit a speed dial
1. On the Home screen, click Start > Speed Dial.
2. Click the speed dial and click Edit.
3. Make any changes and click Done.
View and edit a voice tag
1. On the Home screen, click Start > Speed Dial.
2. Click the voice tag and click Edit.
3. Make any changes and click Done
.
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View Call History
•On the Home screen, click Start > Call History.
Tip
To separately view missed calls, incoming calls, and outgoing calls, click Menu > Filter,
and then click the type of calls to view.
View Call Timers
1. On the Home screen, click Start > Call History.
2. Click Menu > View Timers.
View details about a call
1. On the Home screen, click Start > Call History.
2. Click the call you want to view details for.
Answer a call by pressing any key
You can set your phone to answer by pressing any key.
1. On the Home screen, click Start > Settings> Call Options.
2. Select Receive and click Done.
Add a network
1. On the Home screen, click Start > Settings > Phone > Networks.
2. Click Menu > Preferred Networks.
3. Do one of the following:
• Select the network checkbox(es) you want to add, and click Done.
• If you don't see the network you want, click Menu > Add
and select a
network from the list.
Block incoming or outgoing calls
You will not be able to receive or make calls according to the options you choose.
1. On the Home screen, click Start > Settings > Phone > Call Barring.
2. Choose the calls you want to block, and click Done.
Configure caller ID
The selected callers will be able to view your name and phone number information
when you call.
1. On the Home screen, click Start > Settings > Phone > Caller ID.
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2. Choose the callers, and click Done.
Configure channels
1. On the Home screen, click Start > Settings > Phone > Channels.
2. Choose the options you want, and click Done.
Turn voice privacy on or off
1. On the Home screen, click Start > Settings > Call Options.
2. Select or clear voice privacy, and click Done.
Note
This option is available only if your network supports voice privacy.
Select TTY Mode
1. On the Home screen, click Start > Settings > Call Options.