Panduit PTR3E User Manual

PTR3E

Thermal Transfer Printer

Operator and Technical

Reference Manual

Panduit Corp.

Identification Products Division

1819 Atlanta Hwy.

Cumming, GA 30040-1069

Phone: [phone]

Fax: [phone]

Copyright © Panduit Corp. 2001. All Rights Reserved

Panduit PTR3E

This manual will guide you step by step in the set-up, operation, and
troubleshooting of the PTR3E Printer. If you have problems not covered
call Technical Support at 1-888-506-5400, ext. 7470.

SAFETY PRACTICES

The following general safety practices supplement the specific warnings
and cautions elsewhere in this manual. They are recommended
precautions that must be understood and applied during the operation
and maintenance of the equipment covered herein.

DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE

Do not operate the product in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment
constitutes a definite safety hazard.

DO NOT OPERATE IN WET OR DAMP AREAS

Do not operate the product in wet or damp areas. Operation of any
electrical equipment in such an environment constitutes a definite safety
hazard.

DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT

Because of the danger of introducing additional hazards, do not install
substitute parts or perform an unauthorized modification to the
equipment. The proper components for service and repair may be
obtained from Panduit Corp., Labeling Systems Department,
1-888-506-5400, ext. 7470. The product may also be returned for service
and repair by calling the above number and requesting a Tracking
Number. Please provide your company name, contact name, address,
telephone number and serial number of the printer (and P.O. Number if
out of warranty) when requesting the Tracking Number. After Tracking
Number is received the printer should be returned to :

Panduit Corp.
1819 Atlanta Highway
Cumming, GA 30040-1069
Attention: Labeling Systems Repair Department

WARNING

When the printer has been in use for a long time, the print head may
become hot. DO NOT touch the print head with bare hands.

INFORMATION TO USER

NOTE: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to Part 15 of
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause interference in which case the user will be
required to correct the interference at his own expense.

WARRANTY INFORMATION

Our products are warranted to be free from defects in material and
workmanship at the time of sale but our obligation under this warranty is
limited to the replacement of any product proved to be defective within 6
months (for product) or 90 days (for printers) from the date of delivery.
Please remember to fill out the enclosed warranty card and return it to
Panduit. Printer warranty is void if Panduit printers are modified,
altered, or misused in any way. Use of Panduit printers with any product
other than the specified Panduit products for which the printer was
designed, constitutes misuse. Before using, user shall determine the
suitability of the product for his intended use and user assumes all risk
and liability whatsoever in connection therewith.

This warranty is made in lieu of and excludes all other warranties,
expressed or implied. THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE ARE
SPECIFICALLY EXCLUDED. Neither seller nor manufacturer shall be
liable for any injury, loss or damage, whether direct or consequential,
arising out of the use of, or the inability to use the product.

The information contained in this literature is based on our experience to
date and is believed to be reliable. It is intended as a guide for use by
persons having technical skill at their own discretion and risk. We do not
guarantee favorable results or assume any liability in connection with its
use. Dimensions contained herein are for reference purposes only. For
specific dimensional requirements consult the factory. This publication
is not taken as a license to operate under, or a recommendation to
infringe upon any existing patents. This supersedes and voids all
previous literature, etc.

PTR3E OPERATOR MANUAL

The PTR3E Operator Manual contains basic information about the printer such
as setup, installation, cleaning and maintenance. It also contains complete
instructions on how to use the operator panel to configure the printer. The
following is a brief description of each section in this manual.

SECTION 1. PRINTER OVERVIEW

This section contains a discussion of the printer specifications and
optional features.

SECTION 2. INSTALLATION

This section contains instructions on how to unpack and set up the
printer, load the labels and ribbon.

SECTION 3. CONFIGURATION

This section contains instructions on how to configure the printer using
the DIP switches and the LCD / Menu / Control Panel.

PREFACE

SECTION 4. CLEANING AND MAINTENANCE

This section contains instructions on how to clean and maintain the
printer.

SECTION 5. INTERFACE SPECIFICATIONS

This section contains the printer’s interface specifications.

SECTION 6. TROUBLESHOOTING

This section contains troubleshooting procedures to follow in the event
you have printer problems.

i

Preface

TABLE OF CONTENTS

SECTION 1. PRINTER OVERVIEW

Introduction ..............................1

General Printer Specifications ....................2-3

Character Fonts ............................4

BarCodes...............................5

Physical ................................6

SECTION 2. INSTALLATION

Introduction ..............................7

Unpacking and Parts Identification .................8-9

Setting Up the Printer ........................9-10

LoadingLabels............................11-13

LoadingtheRibbon..........................14-15

Operator Panel ............................16-17

Rear Panel...............................18

Switches and Sensors .........................19

Label Sensor Adjustment .......................20

SECTION 3. CONFIGURATION

Printer DIP Switch Configuration ..................21-25

PrinterAdjustments .........................26-35

Potentiometer Adjustments .....................35-36

DisplayCounterValues........................37

SECTION 4. CLEANING AND MAINTENANCE

Introduction ..............................39

Procedures...............................39-45

Adjusting the Print Quality ...................39-40

Darkness............................39

PrintSpeed ..........................40

Cleaning the Print Head, Platen and Rollers ..........41-42

Cleaning the Sensors .......................42

ReplacingthePrintHead.....................43-44

ReplacingtheFuse........................45

ii

SECTION 5. INTERFACE SPECIFICATIONS

IEEE1284 Parallel Interface .....................47

RS232C Serial Interface .......................48

SECTION 6. TROUBLESHOOTING

Initial Checklist ............................49

Using the IEEE1284 (Parallel) Interface ..............49-50

Using the RS232C (Serial) Interface .................50

Error Signals .............................51

Preface

iii

INTRODUCTION

The Panduit PTR3E Thermal Transfer Printer is a complete, high-performance
on-site labeling system. All printer parameters are user programmable using the
front panel controls and the DIP switches. All popular bar codes and 14
human-readable fonts, including a vector font and two raster fonts, reside in
memory providing literally thousands of type styles and sizes.

The Operator Manual will help you understand the basic operations of the
printer such as setup, installation, configuration, cleaning and maintenance.

The PTR3E has a resolution of 203 dpi and can print labels up to four inches
wide.

The following general information is presented in this section:

SECTION 1.

PRINTER OVERVIEW

• General Printer Specifications

• Character Fonts

• Bar Codes

• Physical Specifications

1

Section 1. Printer Overview

GENERAL PRINTER SPECIFICATIONS

SPECIFICATION PTR3E

PRINT

Method Direct or Thermal Transfer

Speed (User Selectable) 2 to 10 ips

50 to 250 mm/s

Print Module (Dot Size) .0049 in.

.125 mm

Resolution 203 dpi

8 dpmm

Maximum Print Width 4.1 in.

104 mm

Maximum Print Length 49.2 in.

1249 mm

MEDIA

Minimum Width .87 in. (22 mm)

Minimum Length .63 in. (16 mm)

Maximum Width 5.0 in. (128 mm)

Type Die Cut Labels, Fan-Fold or Continuous

Maximum Caliper .010 in. (.25 mm)

Roll OD (max) 8.6 in. (218 mm), Face-Out Wind

Core ID (min) 1.5 in. (38 mm)

Core ID (Recommended) 3 in. (76 mm)

SENSING

See-Thru for labels Movable

Reflective Eye-Mark Movable

Continuous Form Sensor not used

RIBBON

Maximum Width 4.4 in. (111 mm)

Maximum Length 1475 ft. (450 m)

Thickness 4.5 micron, Ink-In Wind

All specifications subject to change without notice.

2

Section 1. Printer Overview

SPECIFICATION PTR3E

CONTROLS AND SIGNALS

On-Line Green LED

Power Green LED

Label Red LED

Ribbon Red LED

Error Red LED

LCD Panel 2 Line x 16 Character

On/Off-Line Switch Front Panel

Label Feed Switch Front Panel

Power On/Off Switch Front Panel

POTENTIOMETER ADJUSTMENTS

Print Darkness Front Panel

Pitch Front Panel

Offset Front Panel

Display Front Panel

INTERFACE CONNECTIONS

Parallel* IEEE1284 Compatible Standard

Serial RS232C (9600 to 57600 bps) Standard

RS422/485 (9600 to 57600 bps) Optional

Serial Protocol Hardware Flow Control (Ready/Busy)

Software Flow Control (X-On/X-Off)

Bi-directional Status

Data Transmission ASCII Format

PROCESSING

CPU 32 Bit RISC

Flash ROM 2 MB

SDRAM 16 MB

Receive Buffer 2.95 MB

All specifications subject to change without notice.

* PTR3E comes standard with parallel port. Contact factory if serial port is required.

3

Section 1. Printer Overview

CHARACTER FONTS

SPECIFICATION PTR3E

MATRIX FONTS

U Font (5 dots W x 9 dots H)

S Font (8 dots W x 15 dots H)

M Font (13 dots W x 20 dots H)

XU Font (5 dots W x 9 dots H) Helvetica

XS Font (17 dots W x 17 dots H) Univers Condensed Bold

XM Font (24 dots W x 24 dots H) Univers Condensed Bold

OA Font (15 dots W x 22 dots H) OCR-A

OB Font (20 dots W x 24 dots H) OCR-B

AUTO SMOOTHING FONTS

WB WB Font (18 dots W x 30 dots H)

WL WL Font (28 dot W x 52 dots H)

XB XB Font (48 dots W x 48 dots H) Univers Condensed Bold

XL XL Font (48 dot W x 48 dots H) Sans Serif

VECTOR FONT

Proportional or Fixed Spacing

Font Size 50 x 50 dots to 999 x 999 dots

Helvetica, 10 Font Variations

AGFARASTER FONTS

Font A CG Times, 8 to 72 pt

Font B CG Triumvirate, 8 to 72 pt

DOWNLOADABLE FONTS

Bit Mapped TrueTypeFonts with Utility Program

CHARACTER CONTROL

Expansion up to 12X in either the X or Y coordinates

Character Pitch control

Line Space control

Journal Print facility

0°, 90°, 180° and 270° Rotation

All specifications subject to change without notice.

4

Section 1. Printer Overview

BAR CODES

SPECIFICATION PTR3E

SYMBOLOGIES

Bookland (UPC/EAN Supplemental)

EAN-8, EAN-13

CODABAR

Code 39
Code 93

Code 128

Interleaved 2 of 5

Industrial 2 of 5

Matrix 2 of 5

MSI

POSTNET

UCC/EAN-128

UPC-A and UPC-E

Data Matrix

Maxicode

PDF417

Micro PDF

Truncated PDF

QR Code

Ratios 1:2, 1:3, 2:5 User definable bar widths

Bar Height 4 to 600 dots, User programmable

Rotation 0°, 90°, 180° and 270°

OTHER FEATURES

Sequential Numbering Sequential numbering of both numerics and bar codes

Custom Characters RAM storage for special characters

Graphics Full dot addressable graphics, .BMP or .PCX formats

Form Overlay Form overlay for high-speed editing of complex formats.

All specifications subject to change without notice.

5

Section 1. Printer Overview

PHYSICAL

SPECIFICATION PTR3E

DIMENSIONS

Wide 10.4 in. (265 mm)

Deep 17.1 in. (435 mm)

High 13.4 in. (341 mm)

WEIGHT 39.6 lbs (18 Kg)

POWER REQUIREMENTS

Voltage

Power Consumption 50W Idle

ENVIRONMENTAL

Operating Temperature 41° to 104°F (5° to 40°C)

Storage Temperature -0° to 104°F (-20° to 40°C)

Operating Humidity 15-85 % RH, non-condensing

Storage Humidity Max 90% RH, non-condensing

Electrostatic Discharge 8KV

REGULATORY APPROVALS

Safety UL, CSA, TUV, CE

RFI/EMI FCC Class A

All specifications subject to change without notice.

100 - 115 V , ±10 % (Default Setting)

220V , ±10 %

50/60 Hz, ±1%

130W Operating

6

INTRODUCTION

This section will assist you in taking the PTR3E from the shipping container to
the application environment.

The following information is provided in this section:

SECTION 2.

INSTALLATION

Unpacking and Parts Identification

•

Setting Up the Printer

•

Loading Labels

•

Loading the Ribbon

•

• Operator Panel

• Rear Panel

• Switches and Sensors

• Label Sensor Adjustment

7

Section 2. Installation

UNPACKING AND PARTS IDENTIFICATION

Consider the following when unpacking the printer:

The box should stay right-side up.

•

Lift the printer out of the box carefully.

•

Remove the plastic covering from the printer.

•

Remove the accessory items from their protective containers.

•

If the printer has been stored in a cold environment, allow it to reach

•

room temperature before powering it on.

Set the printer on a solid, flat surface. Inspect the shipping container

•

and printer for any signs of damage that may have occurred during
shipping.

NOTE: The following illustrations are representative only. Your printer may not be
packed exactly as shown here, but the unpacking steps are similar.

PTR3E Packing

8

Verify that you have the following materials when unpacking:

Printer

•

Power Cord

•

Extra Ribbon Core

•

Operator and Technical Reference Manual

•

Section 2. Installation

Printer

Operator Manual

SETTING UP THE PRINTER

Consider the following when setting up the printer:

•

Locate a solid flat surface with adequate room to set the printer. Make
sure there is enough room at the top and right-hand (facing the printer)
side to provide clearance for the label access door to swing open.

Power Cord

Extra Ribbon Core

•

The location should be near the host computer or terminal. The maximum
distance for RS232 cables is 35 feet and six feet for IEEE1284 Parallel
cables. Cables can be purchased locally, and their configuration will
depend upon the host system being used. An IEEE1284 compliant cable
must be used to realize the full throughput potential of the printer.

9

Section 2. Installation

Top Access

Door

LCD

Display

DIP Switch

Cover

Power Switch

Ribbon Rewind

Spindle

Ribbon Supply

Spindle

Side Access

Door

Label Roll Retainer

Label Supply Spindle

Label Guide

Print Head

Head Latch

Platen

10