Thissectionprovidesinformation on theinstallation and operation of the printer.
The printer is a low cost, desktop thermal bar
code printer. The PTR2E is a thermal transfer
printer specifically designed for printing labels
or continuous tape (with or without bar codes)
from a Windows™or ASCII-based compatible
computer.
PTR2E-MAN Rev.A1
Installation and Operation
Unpacking Your Printer
2PTR2E-MAN Rev.A
Getting To Know Your Printer
Installation and Operation
PTR2E-MAN Rev.A3
Installation and Operation
InstallationThe following steps will guide you through the
Step 1 - Attach Power
Power OFF
Check Power Module
Voltage
installation of the printer and media.
O
Plug Into
Power Module
SHOCK HAZARD WARNING
See page iv
4
PTR2E-MAN Rev.A
Step 2 - Attach Interface Cable
Parallel Interface
Serial Interface
Installation and Operation
PTR2E-MAN Rev.A5
Installation and Operation
Step 3 - Load Media
Open Cover
Open Print Head
Open GuidesOpen Guides
6PTR2E-MAN Rev.A
Step 3 - Load Media (cont.)
Media
Install Roll
T
U
O
O
U
T
T
U
O
O
U
T
Installation and Operation
T
U
O
O
U
T
T
U
O
O
U
T
PTR2E-MAN Rev. A7
Installation and Operation
Step 3 - Load Media (cont.)
Thread the Media
Seat Media Roll
8PTR2E-MAN Rev.A
Step 3 - Load Media (cont.)
Close Guides
Installation and Operation
PTR2E-MAN Rev.A9
Installation and Operation
Step 3 - Load Media (cont.)
Close Cover
10PTR2E-MAN Rev. A
Step 3 - Load Media (cont.)
Power ON
If the indicator fails to light, refer to
Appendix A - Trouble Shooting.
Press FEED Button
Installation and Operation
O
Run the AutoSense routine.
PTR2E-MAN Rev. A11
Installation and Operation
Step 4 - AutoSense
Power OFF
Press & Hold
FEED Button
Power ON
Release FEED Button
Print Status
(Dump Mode Printout)
Press FEED Button
OFFHOLD
ON
Sample: DUMP Mode
Printout
2 UKQ1813 4.00
Serial port : 96,N,8,1
Image buffer size:245K
Fmem:000,0K,019.9K avl
Gmem:000K,0241K avl
E
mem:000K,0241K avl
I8,0,001 rY
S8 D12 R032,000 ZT UN
q0450 Q0800,034
Option:D
11 12 13
now in DUMP
O
RELEASE
O
PRESS
12PTR2E-MAN Rev.A
Feeding External Media
Place Media In Rear
Note: Media may be
placed on PTR2-RS
External Roll Stand
Face Print
Surface UP
Installation and Operation
Insert & Load
Media
PTR2E-MAN Rev.A13
Installation and Operation
Thermal Transfer Ribbon Loading
Thermal Transfer Print
Head Mechanism
Ribbon Path
14PTR2E-MAN Rev.A
Installation and Operation
Thermal Transfer Ribbon Loading
Open Print Head
Load Ribbon Core
Load Transfer Ribbon
Start Ribbon
Open Print Head
(Rear View)
Pull Ribbon Around
Print Head
Close
PTR2E-MAN Rev.A15
Appendix - Troubleshooting
ProblemSolution or Reason
No printer driver installed
for PTR2E.
POWER indicator does not
light GREEN when power
switch is turned to ON (1)
position.
POWER indicator lights
GREEN, but printer will not
print.
Printer appears to be
working (media is being fed
out), but nothing is printed.
Printing is faded or poor
quality.
Prints only partial label or
skips a label.
1. If using PAN-MARK ™ Labeling Soft
ware, install directly from program. Oth
erwise, download driver from Panduit
web site at www.panduit.com.
1. Check power connections from A.C.
outlet to power supply to printer.
1. Check interface cable connections from
computer to printer.
1. Clean the print head with cleaning pen.
2. Check that the ribbon is properly in-
stalled.
1. Clean the print head with cleaning pen.
2. Adjust print speed/darkness in software.
1. Perform AutoSense gap sensor
adjustment on page 12.
2. Label caught on print head.
3. Print head is not properly latched.
4. Possible software problem. Check the
printer memory configuration.
-
-
-
-
Printing stops and POWER
indicator lights ORANGE or
RED.
1. Perform AutoSense gap sensor adjust
ment on page 12.
2. Possible problem with label stock. Use
only Panduit approved labels and tape.
3. Possible label jam.
4. Insufficient memory for label size.
Check the printer memory configura
tion.
5. Possible software problem.
If you are unable to correct the problem, contact Panduit Technical
Service at 888-506-5400, ext. 7470.
16
PTR2E-MANRev.A
Printer Maintenance
Clean the
Print Head
Don’t Clean Rollers
with Cleaning Pen
PTR2E-MAN Rev.A17
Serial Interface
Cable Wiring
The figure below displays the cable wiring
required to use the printer's RS-232 serial
interface.
DB-9
Pin #
N/C
RxD
TxD
DTR
GND
DSR
RTS
CTS
RI
DB-9
Pin #
11
22
33
44
55
66
77
88
99
PrinterHost
+5 Volts*
GND
Female DB-9 to Male DB-9
Cable P/N 300017-006 (6') or 300017-010 (10')
DB-25
Pin #
N/C
RxD
TxD
DTR
GND
DSR
RTS
CTS
RI
DB-9
Pin #
18
23
32
420
57
66
74
85
922
PrinterHost
+5 Volts*
RxD
N/C
GND
RDY
N/C
RDY
N/C
Female DB-25 to Male DB-9
CableP/N300018-006(6')
TxD
RxD
N/C
RDY
N/C
RDY
N/C
TxD
18
*+5 volts at 150 mA for external device (e.g. KDU or scanner)
PTR2E-MANRev.A
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