User
Manual
Version 2
|Contents
Chapter 1: Router Specifications
1.1 Family Version
1.2 Professional Version
Chapter 2: Connecting to Pandora’s Hope
2.1 Connecting via Wireless Network
2.1a: Windows & Macintosh
2.2b: Mobile Devices
2.2 Connecting via Ethernet
2.3 Accessing the Administrative S ite
Chapter 3: Monitoring Pandora’s Hope
3 .1 Filter Status
3 .2 Sites Visited
2.2b: Mobile Devic es Continued
3 .3 Sites Blocked
3 .4 Router Interfaces
3 .5 DHCP Clients
3 .6 Diagnostic Tools
Chapter 4: The Filtering M echanism
4.1 Understanding the filter
4.2 Configuring the filter
4.2a: The Blacklist
4.2b: The Whitelist
4.2c: The Greylist
4.2d: The Keyword list
4.2e: Filter Level (strength)
4.2f: Search Engine Settings
4.2g: Filtering Categories
4.2h: Excluding Devices
4.2i: Time Restrictions
4 .2i: Time Restrictions Continued
4.2j: AdDriven Websites
|Contents
Chapter 4: The Filtering Mechanism
4.2k: The Blocking Page
Chapter 5: System Settings
5 .1 Wireless Configuration S ettings
5.1a: Wireless Configuration Settings – Continued
5 .2 Network Settings
5.2a: General Settings: Internet & Local Network
5.2b: Port Forwarding
5.2c: DHCP Settings
5.2d: U PnP Settings
5 .3 U ser Information
5 .4 Resetting the Administrative Password
1.1: The Family Version
Manufacturer: Buffalo Inc.
Model Number: WZR-HP-G300NH2 / WZR-300HP
Processor Speed: 400Mhz
Memory: 64MB
Wireless LAN Interface:
-Standards: IEEE 802.11n, IEEE 802.11g, IEEE 802.11b
Chapter 1:
The Family Version
-Access Mode: Infrastructure
-Antenna: 2 x 2
-Wireless Security: WPA2, WEP
Wired LAN Interface:
-Speed: 10/100/1000 Mb/s
-Number of LAN ports: 4
-Number of WAN ports: 1
Dimensions: 6.2 x 6.5 x 1.4 in
Weight: .54 lb
Power Supply: External AC 100 – 240V, 50/60 HZ
Router Specifications
1.2: The Pro Version
Manufacturer: Buffalo Inc.
Model Number: WZR-HP-AG300H / WZR-600DHP
Processor Speed: 680Mhz
Memory: 128MB
Wireless LAN Interface:
-Standards: IEEE 802.11n, IEEE 802.11g, IEEE 802.11b
Chapter 1:
-Frequency Range: 2.4Ghz / 5Ghz
-Access Mode: Infrastructure
-Antenna: 2 x 2
-Wireless Security: WPA2, WEP
Wired LAN Interface:
-Speed: 10/100/1000 Mb/s
-Number of LAN ports: 4
-Number of WAN ports: 1
Dimensions: 6.2 x 6.5 x 1.4 in
Weight: .73 lb
Power Supply: External AC 100 – 240V, 50/60 HZ
Chapter 2:
Connecting to Pandora’s Hope
2.1a: Connecting via Wireless Network – Windows & Macintosh
-On a Windows PC (XP,Vista,7)
Select the Wireless Network icon on the task bar
In that list of networks will be PandorasHope
Right-click on the PandorasHope network and click connect.
If prompted for a password, please enter the wireless security key created during the setup wizard.
By default it is set to your ten digit telephone number.
-On Mac OSX
Select the AirPort icon at the top
Click on the PandorasHope network
If prompted for a password, please enter the wireless security key created during the setup wizard.
By default it is set to your ten digit telephone number.
Chapter 2:
Connecting to Pandora’s Hope
2.1b: Connecting via Wireless Network – Mobile Devices
-On Android devices
Select the Settings icon
Then select the “Wireless & Networks” menu
Select “Wi-Fi”, and click on the PandorasHope network
If prompted for a password, please enter the wireless security key created during the setup wizard.
By default it is set to your ten digit telephone number.
Chapter 2:
Connecting to Pandora’s Hope
2.1c: Connecting via Wireless Network – Mobile Devices (Continued)
-On IOS devices (iPhone, iPod, iPad)
Select the Settings icon
Select “Wi-Fi”, and click on the PandorasHope network
If prompted for a password, please enter the wireless security key created during the setup wizard.
By default it is set to your ten digit telephone number.
Chapter 2:
Connecting to Pandora’s Hope
2.2: Connecting via Ethernet
To connect a device with an Ethernet cable, plug in one end of the ethernet cable into any of the four black
ports on the back of the router. Connect the other end into the device .
Chapter 2:
The Management Interface
2.3: Accessing the Management Interface
The management interface is an administrative website where the user can access important system settings and
filtering tools.
To access the administrative site:
Open an internet browser, and enter in one of these two addresses into the address b ar:
192.168.2.1
Local.pandorashope.com
Alternatively, the user could navigate to Pandorashope.com, and then select the My Settings link at the top of
the page.
The user will then be directed to these pages. Click on the link to login, and enter the administrative password.
Chapter 3:
Monitoring Pandora’s Hope
3.1: Filter Status
Location: View Tab > Filter Status
The filter status page displays whether the filter is enabled or disabled. It also will display any temporary bypasses that
have been authorized. Please see page 4.3 for more information on temporary bypasses.
Chapter 3:
Monitoring Pandora’s Hope
3.2: The Sites Visited Page
Location: View Tab > Sites Visited
The sites visited page displays all of the web traffic generated by computers and other devices. This page will provide
the device’s IP address, the website information, and the exact time that the page was accessed. Pandora’s Hope will
also archive these logs for later viewing. To select a different date, click on the drop-down menu at the top left-hand
corner of the page.
Chapter 3:
Monitoring Pandora’s Hope
3.3: The Sites Blocked Page
Location: View Tab > Sites Blocked
The sites blocked page will display all of the web traffic that was blocked by Pandora’s Hope. This page will provide t he
devices IP address, the website information, and exact time that the page was blocked. Pandora’s Hope will also archive
these logs for later viewing. To select a different date, click on the drop -down menu at the top left-hand corner of the
page.
Chapter 3:
Monitoring Pandora’s Hope
3.4: The Router Interfaces page
Location: View Tab > Interfaces
The Router Interfaces page displays interface information
Chapter 3:
Monitoring Pandora’s Hope
3.4: The DHCP Clients page
Location: View Tab > DHCP Clients
The DHCP Clients page will list all of the devices currently connected to Pandora’s Hope. If a device requested its DHCP
lease before Pandora’s Hope was last rebooted, it will not show in this list until it requests a new lease .
Below are explanations for the various columns:
MAC Address: Media Access Control – This address serves as a unique identifier for networked devices.
IP Address: Internet Protocol Address – This is a n address given to a device by the router.
Name: The name field displays the name of the device, either assigned by the user, or manufacturer of the device.
Chapter 3:
Monitoring Pandora’s Hope
3.5: The Diagnostic page
Location: View Tab > Diagnostic
Ping: This tool will attempt communicate with a specific web or IP address, and will log every “reply” received
Traceroute: This tool will attempt to communicate with a specific web or IP address, and will log every “hop” it makes
along the way. To use the tool, click on the Traceroute line and enter in an address. The results will populate at the
bottom of the page.
View Log: This tool will display the entire system log. This includes the output from the start-up phase, and router
updates.
Trigger Remote: This option allows a user to initiate a remote connection to the Pandora’s Hope technical support team.
To use Trigger Remote, press the “Trigger Remote” button. If successful, you will receive a confirmation at the bottom of
the page.
Chapter 4:
The Filtering Mechanism
4.1: Understanding the filter
The router works on text-based algorithms to detect inappropriate pages. Each webpage and it’s URL are dynamically
registered against known keywords and phrases that can trigger the blocking mechanism. The filtering system will also
check the name, and URL associated with videos and images.
For Text-Based Content
The filtering system for text-based content will evaluate all of the text on a web page, and register those words against a
list of keywords and phrases. The number of keywords permitted on a webpage depends on the filter strength, and the
word itself. Some keywords have a greater “weight”, and less of them are permitted on a webpage.
For Image-Based Content
Images are filtered based on their title and URL, evaluated against our list of keywords.
For Video-Based Content
Videos are filtered based on their title and URL, evaluated against our list of keywords
Ad-blocking
The filtering system will block advertisements, based on a list on known advertisers.
Chapter 4:
The Filtering Mechanism
4.2a: Configuring the filter: The Black list
Location: Protection Tab > Black list
The black list is a list of websites to be blocked regardless of the content contained on them. This tool is useful for
blocking websites that may not be caught by the Pandora’s Hope filter, but would still be offensive to the user.
To add an entry into the black list:
Enter in the web address into the blue area .
(Note: You do not need the prefixes HTTP or WWW.)
Click the “Add” button
Once all of the desired addresses have been added, click “Save”
The newly black listed websites will be blocked immediately after pressing “Save”
To remove an entry from the black list:
Press the red “X” next to the web address
Once all of the desired web addresses have been removed, click “Save”
Chapter 4:
The Filtering Mechanism
4.2b: Configuring the filter: The White list
Location: Protection Tab > White list
The white list is a list of websites to be permitted regardless of the content contained on them. This tool is useful for
allowing websites that may be incorrectly targeted by the Pandora’s Hope filter. To add an entry into the white list:
Enter in the web address into the blue area .
(Note: You do not need the prefixes HTTP or WWW.)
Click the “Add” button
Once all of the desired addresses have been added, click “Save”
The newly white listed websites will be permitted immediately after pressing “Save”
Important! Any web address in the white list will be UNFILTERED.
To remove an entry from the Whitelist:
Press the red “X” next to the web address
Once all of the desired web addresses have been removed, click “Save”
Chapter 4:
The Filtering Mechanism
4.2c: Configuring the filter: The Grey List
Location: Protection Tab > Grey list
The Grey list is a list of websites to be permitted regardless of their URL. This tool is useful for allowing websites whose
addresses may targeted by the Pandora’s Hope filter.
To add an entry into the Grey list:
Enter in the web address into the blue area .
(Note: You do not need the prefixes HTTP: or WWW.)
Click the “Add” button
Once all of the desired addresses have been added, click “Save”
The newly grey listed websites will be permitted immediately after pressing “Save”
To remove an entry from the grey list:
Press the red “X” next to the web address
Once all of the desired web addresses have been removed, click “Save”
Chapter 4:
The Filtering Mechanism
4.2d: Configuring the filter: The Keyword List
Location: Protection Tab > Keyword list
The Keyword List is a user defined list of keywords and phrases to be used by the filtering system to block content.
Websites containing these keywords and phrases will be blocked, regardless of any other content contained on them.
This tool is useful for customizing the type of content Pandora’s Hope will block.
To add an entry into the Keyword List:
Enter in the words or phrases into the area labeled: “Add Keyword or Phrase”
Hit the enter key when the word or phrase has been typed out.
The newly added keyw ord or phrase will then be displayed in a white box.
Once all of the desired keywords or phrases have been entered, click the “Save” button
To remove an entry from the keyword list:
Press the blue “X” next the word or phrase
Once all of the desired keywords or phrases have been removed, click “Save”
Chapter 4:
The Filtering Mechanism
4.2e: Configuring the filter: The Filter Level
Location: Protection Tab > Filter Level
The Filter Level tool allows a user to easily adjust the rigidity of the filter. By default, the filter is set to “Good Balance”.
To increase the filter strength:
Move the slider to the left in small increments, repeating as necessary. As the slider moves more to the left, the
user will receive indicator messages.
Click “Save” once the filter level has been set
To decrease the filter strength:
Move the slider to the right in small increments, repeating as necessary. As the slider moves more to the right,
the user will receive indicator messages.
Click “Save” once the filter level has been set
Chapter 4:
The Filtering Mechanism
4.2f: Configuring the filter: Search Engine Settings
Location: Protection Tab > Search Engine Settings
The Search Engine Settings page allows the user to customize certain functions related to Google Search.
Allow Google Images:
This feature will enable or disable the use of Google Images. By default it is set to off.
To allow the use of Google Images, click on the corresponding button. The switch will turn yellow to indicate
that it has been activated. Click the “Save” button once all desired options have been activated.
Important: Google Images can present a serious internet safety risk, and is best blocked, or used with
discretion.
Allow Google Encrypted Search:
This feature will allow the user to permit the use of encrypted Google searches through : Https://Google.com
Important: Encrypted searches cannot be filtered, and may return undesired results.
Chapter 4:
The Filtering Mechanism
4.2g: Configuring the filter: Filtering Categories
Location: Protection Tab > Categories
The Categories page allows the user to easily customize the filtering mechanism, based on predefined categories.
To Activate/Deactivate a category :
Press the corresponding switch.
Click “Save” when all changes have been made
Chapter 4:
The Filtering Mechanism
4.2h: Configuring the filter: Exclude From Filter
Location: Protection Tab > Exclude from Filter
The Exclude from Filter tool allows the user to disable the filtering system entirely for a specific device. This tool is
especially useful for the following devices (Which Pandora’s Hope cannot filter):
-DVRs (TiVo, Dish Hopper)
-Media players (Roku , Apple TV)
To use the Exclude from Filter tool:
Enter in the MAC address for the device into the “Add MAC address” field, or use the “This Computer” function
(If the device is connected to Pandora’s Hope, then the DHCP Clients page will also list the MAC address)
Click “Add” once the MAC address has been entered
Press “Save” once all of the desired MAC addresses have been entered
To remove a device from the exclusion list, click on the red “X” next to the MAC address. Then click “Save”
Chapter 4:
The Filtering Mechanism
4.2i: Configuring the filter: Time Restrictions
Location: Protection Tab > Time Restrictions
The Time Restriction function allows the user to specify when a particular device is able to access the int ernet.
Each Time Restriction rule applies to a single device, and each device can only have a single rule. A Time Restriction rule
will activate and deactivate precisely, based on the schedule set. If a user attempts to use the internet during a
restricted time, a blocking page will be displayed, informing them of the restriction. This blocking page can be bypassed,
using the administrative password. Once bypassed, the user will automatically be directed to the administrative
interface, where they can disable the Time Restriction rule.
More information on Time Restrictions can be found on the following page
Chapter 4:
The Filtering Mechanism
4.2i: Configuring the filter: Time Restrictions (Continued)
To use the Time restriction function:
Enter in the MAC address for the device into the “Device’s MAC” field, or use the “This Computer” function
(If the device is connected to Pandora’s Hope, then the DHCP Clients page will also list the MAC address)
Label the Time Restriction rule by entering a name in to the “Enter Name” field
There are four check boxes that define part of the rule:
-Ban All Day will restrict the device for the entire day (or days)
-Allow All Day will permit internet access for the entire day (or days)
-Invert will reverse the “Allowed” and “Restricted” ranges.
-Whole week allows each individual day to be customized with a different range.
Once the desired values have been set, the “Save Rules” button must be pressed to activate the rule
To edit an existing rule, press the “Pencil” ic on next to the rule
To remove a rule, press the red “X” next to the rule
Chapter 4:
The Filtering Mechanism
4.2j: Configuring the filter: Ad-Driven Websites
Location: Protection Tab > Ad-Driven Sites
The Ad-Driven Sites tool allows the user to disable the ad-blocking service on Pandora’s Hope for a particular webpage.
This is useful for viewing websites that require advertisements to function.
To add an entry into the Ad-Driven sites tool:
Enter in the web address into the blue area .
(Note: You do not need the prefixes HTTP: or WWW.)
Click the “Add” button
Once all of the desired addresses have been added, click “Save”
The newly added websites will be permitted to display advertisements immediately after pressing “Save”
To remove an entry from the Ad-Driven Sites tool:
Press the red “X” next to the web address
Once all of the desired web addresses have been removed, click “Save”
Chapter 4:
The Filtering Mechanism
4.3: The Blocking Page
The “Blocking Page” is the webpage displaye d when inappropriate content has been detected. This page allows the user
to bypass a block, either temporarily (15 minutes), or permanently (The website is white listed).
To authorize a bypass:
Enter the administrative password into the “Password” field
Select the Temporary, or Permanent options.
(The Temporary option is usually the safest)
Important: Using the Bypass option will leave the destination website unfiltered
Chapter 5:
System Settings
5.1: Wireless Configuration
Location: System > Wireless Configuration
The Wireless Configuration page allows the user to change various aspects of the wireless network . Descriptions of the
options found on this page are located below.
Important! The settings on this page have the ability to bring down the wireless network. Use with caution.
Option Descriptions:
-Enable Wireless access: This will Activate or Deactivate the wireless network
-Channel: This will change the wireless channel. By default this value is set to” 5”
-Broadcast SSID: This will show or hide the wireless network name (SSID)
-SSID: This is the name of the wireless network
-Enable Wireless Security: This enables or disable s wireless network security
-Security Type: Changes the wireless security standard. By default this is set to “WPA2”
-Key: This is the wireless network security key, used to connect wireless devices to Pandora’s Hope
-Enable MAC Filtering: This enables the MAC filtering option, which can be used to prevent devices with specific MAC
addresses from connecting to the wireless network.
-Protocol: This sets the IEEE wireless standard to be used. By default this is set to “11ng.”
-Channel Width: This changes the width of the wireless channel. By default this is set to “40MHz Upper”
-No Scan: This option enables or disable the auto-scanning functionality of the router. By default it is set to “On”
Pro version users: There will be a second radio, which will also have the settings above. This is for the 5Ghz radio.
Chapter 5:
System Settings
5.1a: Wireless Configuration (Continued)
This is the wireless configuration page
Chapter 5:
System Settings
5.2a: Network Configuration: General Settings
Location: System > General
The General page contains settings that allow the user to change the IP addressing of the WAN, and LAN interfaces.
Important! The settings on this page have the ability to render Pandora’s Hope inoperable. Use with caution.
Internet/WAN Settings
-The “Connect Via” drop-down menu allows the user to set the WAN interface to a static address. This is usually
reserved for special circumstance s, where an ISP’s equipment requires the use of a static IP address. When switching to
a static address, the user will need to populate the new settings with information provided from their ISP.
Local Network / LAN Settings
-The “Router IP” field allows the user to change the IP addressing scheme for Pandora’s Hope. By default, Pandora’s
Hope uses the 192.168.2.1 network.
-The “Subnet Mask” field allows the user to set the appropriate subnet mask information.
Chapter 5:
System Settings
5.2b: Network Configuration: Port Forwarding
Location: System > Port Forwarding
The Port Forwarding tool allows the user to permit and redirect incomming information through specifc ports, for a
particular device. This tool is useful in getting some applications and devices working through Pandora’s Hope, which
may requrie a specifc port to be open.
To create a port forwarding rule:
Enter in a name for the new rule in the “Application Name” field .
Enter in the “From port” number. This will be the original port n umber
Enter in the IP address for the device you would like the rule to govern.
Enter in the “To port” number. This num ber is set by the user.
-If the “To” and “From” ports are identical, traffic across that port will not be redirected, but permitted
-If the “To” and “From” ports differ, traffic coming through the “From” port will be redirected to the “To” port
Select the Protocol to be used by the port forwarding rule.
To create the new port forwarding rule, press the “Add” button
Once all of the desired rules have been added, press “Save”
Chapter 5:
System Settings
5.2c: Network Configuration: DHCP Settings
Location: System > DHCP Settings
The DHCP Settings page allows the user to create static leases for their devices. A static lease prevent s the IP address of
a computer from changing.
To create a static lease:
Enter in a name in the “Name” field. This name is superficial, and can be whatever the user prefers.
Enter in the desired IP address for the device in the “IP” field
Enter in the MAC address for the device in the “MAC” field (See page 3.4 for more information)
Once all of the required information has been entered, press Add.
Once all of the desired static leases have been entered, press Save
Chapter 5:
System Settings
5.2d: Network Configuration: UPnP
Location: System > UPnP
The Universal Plug-n-Play tool allows the user to modify UPnP settings. UPnP is a set of network protocols, that allows
networked devices to automatically discover each other. These settings should remain unchanged, unless the user has a
specific reason to modify them.
Chapter 5:
System Settings
5.3: User Information
Location: System > User Information
The User Information page displays the personal information of the account holder. This information can be modified at
any time through this page.
To update the user’s information:
Make the necessary changes.
When all changes have been made, press Save
Chapter 5:
System Settings
5.4: Resetting the Administrative Password
Location: System > Password
The Password tool allows the user to change the administrative passwo rd.
To create a new password:
Enter in the desired password in the “Password” field.
Confirm this password in the “Confirm Password” field.
Once the new password has been entered in twice, press Save
Important! If the administrative password has been lost, the user will need to contact the Pandora’s Hope support
team:
1-520-445-4673
Support@PandorasHope.com
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