Panasonic VL-MN1000 Installation And Operating Instructions Manual
Installation and Operating Instructions
Video Intercom System — Room Monitor
Model No. VL-MN1000
Thank you for purchasing a Panasonic product.
Please follow all instructions in this document and save it for future reference.
Carefully read the information found in the section titled "2.1 Important safety information" in particular.
This system is an auxiliary system; it is not designed to provide complete protection from property loss.
Panasonic will
Note to the installer
R This document includes instructions for both installation and operation. See the section titled
"12 Installation" for installation instructions.
R Please read this document carefully, and install the product safely and correctly by following the
instructions.
R Only use attachments/accessories specified by the manufacturer.
R The installation shall be carried out in accordance with all applicable installation rules.
not be held responsible in the event that property loss occurs while this system is in operation.
Table of Contents
1. Introduction
1.1 System overview ...........................................3
1.2 About this document .....................................3
2. Important information
2.1 Important safety information ..........................4
2.2 Important safety instructions .........................4
2.3 Privacy and rights of portrait .........................5
2.4 Data security .................................................5
2.5 For best performance ....................................5
2.6 Disclaimer .....................................................5
2.7 Other important information ..........................6
2.8 General information .......................................6
2.9 For India only ................................................7
2.10 For Europe ....................................................7
3. Preparation
3.1 Device diagrams ...........................................8
3.2 Home screen .................................................9
3.3 Feature screens ..........................................10
3.4 Status icons .................................................10
3.5 Main vs. sub room monitors ........................11
4. Talking and monitoring features
4.1 Difference between talking and
monitoring ...................................................12
4.2 Answering calls ...........................................12
4.3 Making calls ................................................13
4.4 Transferring calls .........................................14
4.5 Monitoring camera images ..........................14
4.6 Viewing call log ...........................................15
5. Playback and messaging
features
5.1 Playing video messages from
visitors .........................................................16
5.2 Playing videos you recorded .......................16
5.3 Controlling video playback ..........................17
5.4 Viewing pictures ..........................................17
5.5 Viewing text messages from facility
staff .............................................................18
5.6 Playing voice messages from facility
staff .............................................................18
6.6 Viewing the alarm log ..................................21
Phonebook features
7.
7.1
Viewing the phonebook ...............................22
7.2 Adding entries .............................................22
8. Room monitor settings
8.1 Changing the room monitor’s
settings ........................................................23
8.2 List of settings .............................................23
9. Lobby station features
9.1 Lobby station overview ................................25
9.2 Lobby station operations .............................25
10. Troubleshooting
10.1 Troubleshooting ..........................................26
10.2 Error messages ...........................................27
11. Other information
11.1 Specifications ..............................................28
11.2 Cleaning ......................................................29
11.3 Open source software notice ......................29
12. Installation
12.1 Included items .............................................30
12.2 Optional items .............................................30
12.3 Installation cautions .....................................31
12.4 Information about power connection ...........31
12.5 Power over Ethernet (PoE)
connection ...................................................31
12.6 Installing the power supply unit (sold
separately) ..................................................31
12.7 Installing the room monitor ..........................34
12.8 Connecting external devices .......................37
12.9 Wiring schematic .........................................38
12.10 Wire and cable specifications ......................38
12.11 Initial setup for room monitors .....................39
6. Alarm features
6.1 Alarm features overview ..............................19
6.2 Changing the arm mode ..............................19
6.3 Configuring each arm mode ........................20
6.4 Changing alarm feature settings .................20
6.5 Confirming alarm feature status and
settings ........................................................21
2
1. Introduction
1.1 System overview
This document explains basic information required to
1. . Introduction
install, configure, and use a VL-MN1000 Room Monitor
for use with a Video Intercom System that is comprised
of the following devices.
R VL-MN1000 Room Monitor
R VL-VN1900 Lobby Station
R VL-VN1500 Door Station
R VL-VN1700 Control Box
1.1.1 Main features
Features described here may require additional
hardware installed at your residence, and may not be
available depending on your facility’s system
configuration. For more information, consult your facility
staff.
Camera features
R When a visitor calls you, you can confirm who the
visitor is before talking or opening the door. Pictures
can be captured automatically, allowing you to see
who visited you while you were out.
R When a visitor calls you using a lobby station, the
visitor can record a video message for you if you
don’t answer.
R You can monitor cameras installed throughout the
complex, such as the garage, pool, common areas,
etc.
Alarm features
R External devices connected to your room monitors
can notify facility staff and/or residents when
triggered, such as in the event of a gas leak, water
leak, etc.
R If an emergency button is connected to your room
monitor, you can call facility staff quickly and easily
in the event of an emergency.
Other features
R You can use your room monitor to call other
residents.
R Up to 5 room monitors can be installed in your
residence.
of the room monitors, and use them as your own
personal intercom system.
R Facility staff can send messages (text or voice,
depending on system configuration) to your room
monitors for quick information dispersal.
You can make and answer calls from any
1.2 About this document
Symbols, expressions, and styles
The following
in this document.
Item How it is expressed
Text displayed on
the product’s
display
Icons displayed on
the product’s
display that have
no text label
Buttons with
printing on them
Terms and illustrations
R Model number suffixes (e.g., the "BX" in
"VL-MN1000BX") are omitted unless necessary.
R Design and specifications are subject to change
without notice.
R Illustrations
Trademarks
R The software of this product is based in part on the
work of the Independent JPEG Group.
R All
of their respective owners.
symbols, expressions, and styles are used
Text is displayed in a special
font, usually enclosed in
quotation marks.
Example: “Settings”
Black-and-white illustration of
icon is used.
Example:
Button printing is displayed,
usually wrapped in thick
brackets.
Example: M
may
vary slightly from the actual product.
trademarks identified herein are the property
other
N
3
WARNING
CAUTION
2. Important information
2.1 Important safety information
To prevent
2. . Important information
ensure proper and safe operation of your product, read
this section carefully before using the product.
Note:
R If you are connecting a VL-PS240 power supply unit
to the product, refer to the documentation included
with the power supply unit for additional safety
information.
severe injury or loss of life or property, and to
not make any wiring connections when the power
R Do
outlet is turned on.
R Do
not install the product and power supply unit in the
following places:
– Places where the product and power supply unit
may be splashed with water or chemicals
– Places where there is a high concentration of dust
or high humidity
R When existing wires are used, it is possible that they
contain AC voltage. Contact an authorised service
centre.
2.1.1 Preventing fire, electric shock, and short circuits
R Do not disassemble or modify the product. Refer
servicing to an authorised service centre when
service is required. Disassembling the product or
manipulating the product in a way not described in
the documentation may expose you to dangerous
voltages and other risks.
R Do not touch the product or the power supply unit
during an electrical storm. There may be a remote
risk of electric shock from lightning.
push any objects through the openings of the
not
R Do
product.
R If any of the following conditions occur, disconnect
the Ethernet (LAN) cable from the product,
disconnect the power supply unit from the power
outlet, and then refer servicing to an authorised
service centre.
– The product emits smoke, an abnormal smell or
makes unusual noise
– The power cables are damaged or frayed
– Metal objects have been dropped inside the
product
For installation
R Leave installation work to the dealer. Installation
work requires technical knowledge and
experience. Electrical connection work should be
performed by certified personnel only. Failure to
observe this may cause fire, electric shock,
injury, or damage to the product. Consult the
dealer.
R Do not disassemble or modify the product. Refer
servicing to an authorised service centre when
service is required. Disassembling the product or
manipulating the product in a way not described in
the documentation may expose you to dangerous
voltages and other risks.
R Never install wiring during a lightning storm.
R Do not connect non-specified devices.
R When opening holes in walls for installation or wiring,
or when securing the power cable, make sure you do
not damage existing wiring and ductwork.
2.1.2 Preventing accidents, injuries, and property damage
R Do not use the product in unstable areas or areas
prone to strong vibrations. This may cause the
product to fall, resulting in damage to the product or
injury.
R Do not put your ear(s) near the speaker, as loud
sounds
impairment.
For installation
R If the wiring passes outdoors, use a conduit and a
surge protector.
R If the wiring passes underground, use a conduit, and
do not make any connections underground.
R Install the product securely adhering to the
instructions in this document to prevent it from falling
off the wall. Avoid installing onto low-strength walls,
such as gypsum board, ALC (autoclaved lightweight
concrete), concrete block, or veneer (less than
18 mm thick) walls.
emitted
from the speaker may cause hearing
2.2 Important safety instructions
When using
always be followed to reduce the risk of fire, electric
shock, or personal injury.
1. Do not use this product near water. For example,
near a bathtub, wash bowl, kitchen sink, or laundry
tub, in a wet basement, or near a swimming pool, and
the like.
2. Use only the power supply unit indicated in this
document.
SAVE THESE INSTRUCTIONS
this product, basic safety precautions should
4
2.3 Privacy and rights of portrait
When installing or using the product, please take into
consideration the rights of others with regard to privacy.
R It is generally said that "privacy" means the ability of
an individual or group to stop information about
themselves from becoming known to people other
than
those whom they choose to give the information.
"Rights of portrait" means the right to be safe from
having your own image taken and used
indiscriminately without consent.
2.4 Data security
In order
security guidelines (listed below) must be observed.
Failure to do so may result in the following.
R Loss, leakage, falsification or theft of user
R Unauthorised or illegal use of the system by a third
R Interference or suspension of service caused by a
What is user information?
User information is defined as the following types of
information.
R Information stored in the product
R Information stored on the computer that is used by
Data security guidelines
R Observe proper management of passwords.
R Use caution when entering or saving contact
R Protect user information when sending the
to use the system safely and correctly, the data
information.
party.
third party.
– System event information
– Messages and camera images
– Resident names and room numbers
– System and device settings
the setup tool
– Resident names and room numbers
– System and device settings
– Passwords can be used to program the system,
open doors, etc. Select passwords that are
difficult to guess, change them regularly, and
keep them secret. Assign a unique password to
each device.
information for use by the system.
– When configuring email addresses, room
numbers, or other contact information, make sure
all information is entered correctly. Incorrect
information could cause user information to be
disclosed to unintended recipients.
product to be repaired, or when handing it over
to a third party.
– Use the product's reset function to initialise the
product before when sending the product to be
repaired or handing it over to a third party.
– Note that user information may be deleted or
initialized when the product is repaired.
2. Important information
– Refer all repairs to a trusted Panasonic service
centre.
user
R Protect
used to configure the system.
– When user information is stored on a computer,
the confidentiality of that information becomes the
responsibility of the installer. Take precautions to
prevent the unauthorised use of the computer
and the setup tool used for performing system
configuration or maintenance.
– Connect the computer to the network only when
performing system configuration or maintenance,
and disconnect the computer from the network as
soon as the work is complete.
– Before disposing of the computer, ensure that
data cannot be retrieved from it by formatting the
hard disk and/or rendering it physically unusable.
R Protect user information when disposing of the
product.
– Use the product's reset function to initialise the
product before disposing of the product.
information stored on the computer
2.5 For best performance
Environment
R The product
R The product should be kept away from heat sources
such as radiators, cookers, etc. It should not be
placed in rooms where the temperature is less than
0 °C or greater than 40 °C. Damp basements should
also be avoided.
R Do not install the product in locations that are suspect
to sudden changes in temperature. Failure to do so
may cause condensation to form on the product
causing malfunction.
R In areas surrounded by a high electrical field,
disturbances may occur in the product's image or
sound.
should not be exposed to direct sunlight.
2.6 Disclaimer
R Recorded data
of incorrect operations, exposure to static electricity,
accidents, malfunction, repairs or other operations.
Panasonic assumes no liability for any direct or
indirect damages resulting from the loss or alteration
of recorded data.
R To the maximum extent permitted by law, Panasonic
assumes no responsibility for injuries or property
damage resulting from failures arising out of improper
installation or operation inconsistent with this
document.
may be altered or deleted as a result
5
2. Important information
2.7 Other important information
R When you
of time, unplug it from the power outlet.
R If you stop using this product, remove it from the walls
to prevent it from falling off.
R When power fails, this product cannot be used.
R Panasonic may not be liable for damages due to
external factors such as power failures.
R The recorded images may be lost when:
– Mishandled
– Electric shock or radio wave interference occurs.
– The power is turned off during use.
leave the product unused for a long period
2.8 General information
R In the event of problems, you should contact your
equipment supplier in the first instance.
R After removing the product and any included items
from the packaging, store, dispose, or recycle the
packaging as necessary. Note that certain types of
packaging may be a suffocation or choking hazard.
Graphical symbols for use on equipment and their
descriptions
Symbol Explanation
Alternating current (A.C.)
Direct current (D.C.)
Protective earth
Protective bonding earth
Functional earth
For indoor use only
Class P equipment (equipment in which
protection against
Double Insulation or Reinforced
Insulation)
"ON" (power)
"OFF" (power)
Stand-by (power)
"ON"/"OFF" (power; push-push)
Caution, risk of electric shock
electric shock relies on
6
2. Important information
Disposal of Old Equipment (Only for
and countries with recycling systems)
A
This symbol (A) on the products, packaging, and/or
accompanying documents means that used electrical
and electronic products must not be mixed with general
household waste. For proper treatment, recovery and
recycling of
collection points in accordance with your national
legislation.
By disposing of them correctly, you will help to save
valuable resources and prevent any potential negative
effects on human health and the environment.
For more information about collection and recycling,
please contact your local municipality. Penalties may be
applicable for incorrect disposal of this waste, in
accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment,
please contact your dealer or supplier for further
information.
Information on Disposal in other Countries outside
the European Union
This symbol (A) is only valid in the European Union. If
you wish to discard this product, please contact your
local authorities or dealer and ask for the correct method
of disposal.
old products, please take them to applicable
European Union
2.9 For India only
Declaration of Conformity with the requirements of
the E-Waste (Management) Rules
The Product
reduction of hazardous substances of the E-Waste
Rules.
The content of hazardous substance with the exemption
of the applications listed in SCHEDULE II of the E-Waste
Rules:
1. Lead (Pb) – not over 0.1% by weight;
2. Cadmium (Cd) – not over 0.01% by weight;
3. Mercury (Hg) – not over 0.1% by weight;
4. Hexavalent chromium (Cr6+) – not over 0.1% by
weight;
5. Polybrominated biphenyls (PBBs) – not over 0.1% by
weight;
6. Polybrominated diphenyl ethers (PBDEs) – not over
0.1% by weight.
is in conformity with the requirements of the
Disposal information
For the purpose of recycling to facilitate effective
utilization of resources, please return this product to a
nearby authorized collection centre, registered
dismantler or
disposing of this product.
Please see the Panasonic website for further information
on collection centres, etc., or call the toll-free number
below.
Website:
http://www.panasonic.com/in/corporate/sustainability/
panasonic-india-i-recycle-program.html
Service helpline: 1800 103 1333 or 1800 108 1333
recycler, or Panasonic service centre when
2.10 For Europe
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No.
1275/2008 amended by (EU) Regulation
No. 801/2013. From 1 January 2015.
Please visit here: http://www.ptc.panasonic.eu/erp
Click [Downloads] ® [Energy related products
information (Public)]
Power consumption in networked standby and guidance
are mentioned in the web site above.
This device is classified as a HiNA device (networked
equipment with high network availability), according to
Ecodesign requirements.
7
A
B
C
D
E
F
G
H
I
J
K
3. Preparation
3.1 Device diagrams
3. . Preparation
Front view
Rear view
room
This button flashes on the "main"
there are new text messages, voice messages, video
messages, or missed calls. It does not flash on a
"sub" room monitor.
Terminal connector
Used to connect external devices (user supplied) to
the room monitor.
DC IN connector
Used to
unit (sold separately) when no PoE power supply is
available.
LAN connector
Used to connect the room monitor to the network.
connect the room monitor to a power supply
monitor when
Display
The display turns on automatically when there is
activity, such as when you are receiving a call. You
can also turn the display on manually by tapping it
when it is off.
The display
Speaker
Microphone
Call centre button (M N)
Allows you to call an on-site phone, such as the
facility staff office, common area phone, etc.
Home button (M N)
Displays the home screen.
Talk button (M N)
Allows you to answer the current call or start talking
while monitoring.
Monitor button (M N)
Allows you to monitor images from a camera.
Play button (M N)
Allows you to display messages and missed calls.
turns off after a while if there is no activity.
8
3.2 Home screen
A
C
B
E F G H
D
A–E
You can
when the display is turned off, and by tapping
the display is on.
display the home screen by tapping the display
Status bar
Displays icons
(see 3.4 Status icons (Page 10)).
Room number
Date and time
Arm mode icon
Indicates the current arm mode and allows you to
change the arm mode.
that indicate the room monitor’s status
when
3. Preparation
“Alarm” and “Message” feature buttons: Tap the
corresponding feature button. Once you have
tapped each new item in the alarm log or message
list, the number icon disappears.
Alarm features are armed.
Alarm features are disarmed.
“Talk” feature button
Used to make calls, monitor a camera, view missed
calls, etc.
“Alarm” feature button
Used to access alarm features, such as viewing
status, alarm logs, etc.
“Message” feature button
Used to
as viewing recordings and pictures, checking
messages, etc.
“Settings” feature button
Used to change the room monitor’s settings.
*1
access playback and message features such
Number
is new information (missed calls, new messages,
etc.) to be displayed on the corresponding screen.
The number
when there are 6 or more new items,
These icons are displayed on the "main" room
monitor
monitor.
Clearing the number icons
“Talk” feature button: Tap “Talk”. The number
icon disappears once the call log is displayed.
icons (
icon indicates the number of new items;
only. They are not displayed on a "sub" room
*1
*1
*1
, ) are displayed when there
is displayed.
9
D
E
F
G
C
H
B
A
F
3. Preparation
3.3 Feature screens
Tapping a
corresponding feature screen.
Layout and available features vary depending on the
screen; the following description applies to most
screens.
Example: “Talk” screen
feature button in the home screen displays the
Screen title
Menu
Allows you to select the desired feature or
information. The currently selected item is
highlighted.
Home button
Displays the home screen.
Tabs
Allow you to select the type of information that is
displayed. The
Information area
Allow you to select a specific item.
Navigation buttons
Displayed when there are multiple pages of items.
Tap “<” to
the next page.
Page indicators
Displayed when there are multiple pages of items.
The current page is highlighted.
Operation buttons
Allow you to perform various operations.
currently selected item is highlighted.
display the previous page, and “>” display
3.4 Status icons
Status bar icons
Indicates the room monitor is connected to
the network.
Indicates the room monitor is not connected
to the network. Contact facility staff.
Indicates that the room monitor cannot make
or receive calls. Contact facility staff.
Indicates the room monitor is in "do not
disturb" mode.
See 8.1 Changing the room monitor’s
settings (Page 23).
Indicates the room monitor’s memory
Delete unneeded data, such as unneeded
video or pictures.
Other status icons
Camera images screen
Displayed in the upper-right corner when
camera images are being recorded.
*1
“Talk”, “Message”, “Alarm” screens
Displayed when there is new information to
be displayed.
“Talk” screen
Displayed next to new items in the call log.
*1
“Talk” screen
Displayed next to new items in the call log
for which video messages have been
recorded.
“Alarm”, “Message” screens
Displayed next
and message list.
*1 “Talk” and “Message” screens
These icons are displayed on the "main" room
monitor
monitor.
“Alarm” screen
This icon is displayed on the room monitor that is
connected to the device that was triggered.
only. They are not displayed on a "sub" room
to new items in the alarm log
is full.
10
3.5 Main vs. sub room monitors
If there are multiple room monitors installed in the
residence, one
and the others are "sub" room monitors. This is
determined at the time of system configuration and
cannot be changed by residents.
Certain status icons and notifications are displayed on
the main room monitor only.
room monitor is the "main" room monitor
3. Preparation
11
A
4. Talking and monitoring features
4.1 Difference between talking
and monitoring
4. . Talking and monitoring features
"Talking" means
other. If one party (for example, a visitor) calls and the
other party (for example, a resident) answers, the 2
parties can talk. While talking, you (the room monitor
user) will be able to see the camera image of the person
you are talking to, if available. When you are using a
room monitor to talk, the other party cannot see you.
"Monitoring" means that a resident is using a room
monitor to view live camera images from a lobby station,
door station, or standalone camera installed in the
facility. While monitoring, you can see what is happening
at the camera, but no sound is heard.
that 2 parties can talk to and hear each
4.2 Answering calls
When you receive a call, the room monitor rings. If the
other party is using a device with a camera (such as a
lobby station), the camera image is also displayed.
Available features
Answering a call
1. Tap “Answer” or press M
R Speak within about 50 cm of the microphone.
R Speak
R Calls are disconnected after the pre-programmed
2. When finished, tap “Hang Up” or press M
R If the display turns off while talking, you can turn
alternatively with the other party. If you and
the other party speak at the same time, you will
not hear each other.
"timeout" time elapses.
it on again by tapping the display.
N.
N.
Features available while talking on a call
– “Hang Up”: Ends the call.
– “Unlock”: Opens the corresponding door.
– “Forward”: See 4.4 Transferring calls (Page 14).
–
– : Stop recording.
–
– : Indicates the room monitor’s speaker
–
–
–
–
–
: Records camera images and saves them in
your room monitor as a video file. (Sound from the
room monitor’s microphone is not recorded.)
: Captures a still image (i.e., picture) from the
camera and saves it in your room monitor.
is on. Tap
to turn the speaker off (i.e., mute the other party’s
voice).
speaker
is off. Tap
is on.
is off.
volume.
: Indicates the room monitor’s speaker
to turn the speaker on (i.e., turn off the mute).
: Indicates the room monitor’s microphone
Tap to turn the microphone off (i.e., mute your voice).
: Indicates the room monitor’s microphone
Tap to turn the microphone on (i.e., turn off the mute).
: Decreases the room monitor’s
: Increases the room monitor’s speaker volume.
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