Panasonic V3000 Diagram
b
Maintenance and Service
Guide
Compaq Presario V3000 Notebook PC
Document Part Number: 418333-002
April 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or
other countries. Intel, Core, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
Compaq Presario V3000 Notebook PC
Second Edition: April 2007
First Edition: June 2006
Document Part Number: 418333-002
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of
Å
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or a
soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–5
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–7
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–19
2Troubleshooting
2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–2
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–9
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . 2–10
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–14
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–17
Maintenance and Service Guide v
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–18
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20
3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22
3.6 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23
3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24
3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–27
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
vi Maintenance and Service Guide
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.14 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.15 Wireless Switch Board . . . . . . . . . . . . . . . . . . . . . 5–50
5.16 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.17 Audio/Infrared Board . . . . . . . . . . . . . . . . . . . . . . 5–54
5.18 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.19 USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.20 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
5.22 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–67
5.23 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–70
5.24 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–78
Contents
Maintenance and Service Guide vii
Contents
6 Specifications
AScrew Listing
B Backup and Recovery in Windows XP
C Backup and Recovery in Windows Vista
D Display Component Recycling
E Connector Pin Assignments
F Power Cord Set Requirements
Index
viii Maintenance and Service Guide
1
Product Description
The Compaq Presario V3000 Notebook PC offers advanced
modularity, Intel® Core™ Duo, Core Solo, and Celeron®
processors or AMD Turion™ 64 Mobile Technology and
Mobile AMD Sempron™ processors, and extensive multimedia
support.
Compaq Presario V3000 Notebook PC
Maintenance and Service Guide 1–1
Product Description
1.1 Fe a t ur es
■ The following processors are available, varying by
computer model:
❏ Intel Core Duo T7200 (2.00-GHz)
❏ Intel Core Duo T5600 (1.83-GHz)
❏ Intel Core Duo T5500 (1.66-GHz)
❏ Intel Core Duo T5200 (1.60-GHz)
❏ Intel Core Duo T2600 (2.16-GHz)
❏ Intel Core Duo T2500 (2.00-GHz)
❏ Intel Core Duo T2400 (1.83-GHz)
❏ Intel Core Duo T2250 (1.73-GHz)
❏ Intel Core Duo T2300 (1.66-GHz)
❏ Intel Core Duo T2350 (1.60-GHz)
❏ Intel Core Duo T2060 (1.60-GHz)
❏ Intel Core Duo T2050 (1.60-GHz)
❏ Intel Core Solo T1350 (1.80-GHz)
❏ AMD Turion Dual Core, TL-60 (2.0-GHz)
❏ AMD Turion 64, MK-36 (2.00-GHz)
❏ AMD Turion TL-56 (1.80-GHz)
❏ AMD Turion ML-52 1.60-Ghz
❏ AMD Turion ML-50 1.60-GHz
❏ Mobile AMD Sempron 3500+ (1.80-GHz)
❏ Mobile AMD Sempron 3400+ (1.80-GHz)
❏ Mobile AMD Sempron 3200+ (1.60-GHz)
■ 14.1-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model
■ 160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive,
varying by computer model
1–2 Maintenance and Service Guide
Product Description
■ 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz
and 533 MHz, expandable to 2.0 GB
■ Microsoft® Windows® XP Home Edition or Windows XP
Professional, or Free DOS, varying by computer model
■ Full-size Windows keyboard with embedded numeric keypad
■ TouchPad pointing device with on/off button and dedicated
two-way scroll zone
■ Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini Card IEEE 802.11b and
802.11b/g WLAN device
■ Support for ExpressCard
■ External 65-watt or 90-watt AC adapter with 3-wire power
cord
■ 6-cell or 12-cell Li-Ion battery
■ Stereo speakers with volume up and down buttons
■ Integrated microphone (select models only)
■ Support for the following optical drives:
❏ DVD/CD-RW Combo Drive
❏ DVD±RW/R and CD-RW Double-Layer Combo Drive
❏ DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe
■ Connectors:
❏ Audio-in (microphone)
❏ Audio-out (headphone)
❏ Consumer infrared lens
❏ Docking (select models only)
❏ ExpressCard
Maintenance and Service Guide 1–3
Product Description
❏ External monitor
❏ IEEE 1394 digital (select models only)
❏ Memory Reader (select models only)
❏ Power
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ S-Video-out (select models only)
❏ Universal Serial Bus (USB) v. 2.0
1–4 Maintenance and Service Guide
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.5, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Product Description
Maintenance and Service Guide 1–5
Product Description
1. 3 Powe r M a n a g e m e n t
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting the level of performance
■ Battery calibration
■ Lid switch standby/resume
■ Power button
■ Advanced Configuration and Power Management (ACPM)
compliance
1–6 Maintenance and Service Guide
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
Tabl e 1-1
Front Components
Item Component Function
1 Wireless switch
(select models only)
Turns the wireless feature on or off, but
does not create a wireless connection.
To establish a wireless connection,
✎
a wireless network must already be
set up.
Product Description
2 Wireless light
(select models only)
3 Consumer infrared
lens
(select models only)
4Audio-in
(microphone) jack
5Audio-out
(headphone) jack
Maintenance and Service Guide 1–7
Blue: An integrated wireless device, such
as a wireless local area network (LAN)
device and/or a Bluetooth® device, is
turned on.
Amber: An integrated wireless device is
turned off.
Links the computer to the HP Remote
Control (select models only).
Connects an optional computer headset
microphone, stereo array microphone, or
monaural microphone.
Produce sound when connected to optional
powered stereo speakers, headphones, ear
buds, a headset, or television audio.
Product Description
The external components on the right side of the computer
are shown below and described in Table 1-2.
Right-Side Components
Tabl e 1-2
Right-Side Components
Item Component Function
1 Optical drive Reads an optical disc.
2 USB ports (2) Connect optional USB devices.
3 RJ-11 (modem) jack Connects a modem cable.
4 Power connector Connects an AC adapter.
5 Security cable slot Attaches an optional security cable to the
computer.
The security cable is designed to act
✎
as a deterrent, but it may not prevent
the computer from being mishandled
or stolen.
1–8 Maintenance and Service Guide
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-3.
Left-Side Components
Maintenance and Service Guide 1–9
Product Description
Tabl e 1-3
Left-Side Components
Item Component Function
1 S-Video-out jack Connects an optional S-Video device such
as a television, VCR, camcorder, overhead
projector, or video capture card.
2 External monitor port Connects an external VGA monitor or
projector.
3 Expansion port 3 Connects the computer to an optional
expansion product.
The computer has only one
✎
expansion port. The term
expansion port 3
type of expansion port.
4 RJ-45 (network) jack Connects a network cable.
5 USB port Connects an optional USB device.
6 1394 port Connects an optional IEEE 1394 or 1394a
device, such as a camcorder.
7 Memory Reader Supports the following optional digital card
formats: Secure Digital (SD) Memory Card,
MultiMediaCard (MMC), Secure Digital
Input/Output (SD I/O), Memory Stick (MS),
Memory Stick Pro (MSP), xD-Picture Card
(XD), xDPicture Card (XD) Type M.
describes the
8 Memory Reader light On: A digital card is being accessed.
9 ExpressCard slot Supports optional ExpressCard/54 cards.
1–10 Maintenance and Service Guide
Product Description
The computer keyboard components are shown below and
described in Table 1-4.
Keyboard Components
Maintenance and Service Guide 1–11
Product Description
Table 1-4
Keyboard Components
Item Component Function
1 Function keys (12) Execute frequently used system functions
when pressed in combination with the fn
key.
2 caps lock key Enables caps lock and turns on the
caps lock light.
3 fn
4 Windows logo key Displays the Microsoft Windows Start
5Windows
6 Arrows keys Move the cursor around the screen.
7 Embedded numeric
8 num lock key Enables numeric lock, turns on the
key Executes frequently used system
functions when pressed in combination
with a function key or the esc key.
menu.
Displays a shortcut menu for items
applications key
keypad keys (15)
beneath the pointer.
Can be used like the keys on an external
numeric keypad.
embedded numeric keypad, and turns
on the num lock light.
1–12 Maintenance and Service Guide
The computer top components are shown below and described in
Table 1-5.
Top Components
Tabl e 1-5
Top Components
Item Component Function
Product Description
1 Power button When the computer is
■ Off, press to turn on the computer.
■ On, press to enter hibernation.
■ In standby, briefly press to exit standby.
■ in hibernation, briefly press to
exit hibernation.
2 Speakers (2) Produce sound.
Maintenance and Service Guide 1–13
Product Description
Tabl e 1-5
Top Components
Item Component Function
3 Media button If QuickPlay is not installed and the
computer is
■ On, the media button opens the music
■ Off, the media button does not function.
■ In standby, the media button resumes
If QuickPlay is installed and the computer is
■ On, the media button opens the music
■ Off, the media button opens the music
■ In standby, the media button resumes
✎
4 Volume mute button Mutes and restores speaker sound.
5 Volume scroll zone Adjusts volume. Slide your finger to the left
to decrease volume and to the right to
increase volume. Alternatively, you can tap
the left half of the scroll zone to decrease
volume, or you can tap the right half of the
scroll zone to increase volume.
(Continued)
program or Media menu, allowing you to
select a multimedia program.
from standby into Windows.
program or Media menu, allowing you to
select a multimedia program.
program or the Media menu, allowing
you to select a multimedia program.
from standby into Windows.
The media button does not affect the
hibernation file or the procedure for
restoring from hibernation.
1–14 Maintenance and Service Guide
Product Description
The computer TouchPad components are shown below and
described in Table 1-6.
TouchPad Components
Maintenance and Service Guide 1–15
Product Description
Tabl e 1-6
TouchPad Components
Item Component Function
1 TouchPad light Blue: TouchPad is enabled.
Amber: TouchPad is disabled.
2 TouchPad Moves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.
3 TouchPad horizontal
scroll zone
Scrolls left or right.
4 Left and right
TouchPad buttons
5 TouchPad vertical
scroll zone
6 TouchPad on/off
button
Function like the left and right buttons on an
external mouse.
Scrolls up or down.
Enables/disables the TouchPad.
1–16 Maintenance and Service Guide
Product Description
The external components on the bottom of the computer
are shown below and described in Table 1-7.
Bottom Components
Table 1 - 7
Bottom Components
Item Component Function
1 Battery bay Holds the battery.
2 Battery release latch Releases the battery from the battery
bay.
3 Optical drive Reads an optical disc.
4 Hard drive bay Holds the hard drive.
Maintenance and Service Guide 1–17
Product Description
Table 1 - 7
Bottom Components
Item Component Function
5 vents (4) Enable airflow to cool internal
6 Memory module
compartment
7 Mini Card compartment Holds a wireless LAN device
(Continued)
components.
The computer fan starts up
✎
automatically to cool internal
components and prevent
overheating. It is normal for the
internal fan to cycle on and off
during routine operation.
Contains the memory module slots.
(select models only).
To prevent an unresponsive
✎
system and the display of a
warning message, replace with
only a Mini Card device
authorized for use in the
computer by the governmental
agency that regulates wireless
devices in your country. If you
replace the device and then
receive a warning message,
remove the device to restore
computer functionality. Then
contact Customer Care through
the Help and Support Center.
1–18 Maintenance and Service Guide
1. 5 D e s i g n O v e r vi ew
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■ AMD Turion and Mobile AMD Sempron processors or
Intel Core Duo, Core Solo, Celeron processors
■ Audio
■ Display
■ ExpressCard
■ Fan
■ Hard drive
■ Keyboard and TouchPad
■ Memory module
■ Mini Card modules
Product Description
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
Ä
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software. Exhaust air is
displaced through the ventilation grill located on the left side of
the computer.
Maintenance and Service Guide 1–19
Troubleshooting
WARNING: Only authorized technicians trained by HP should repair
Å
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Setup Utility in Windows XP
The Setup Utility is a ROM-based information and customization
utility that can be used even when your Windows operating
system is not working or will not load.
The utility reports information about the computer and provides
settings for startup, security, and other preferences.
1. Turn on or restart the computer in Windows.
2
2. Before Windows opens and while the “Press <F10> to enter
setup” prompt is displayed in the lower-left corner of the
screen, press
Maintenance and Service Guide 2–1
f10.
Troubleshooting
Using the Setup Utility
Changing the Language of the Setup Utility
The following procedure explains how to change the language of
the Setup Utility. If the computer is not in the Setup Utility, begin
at step 1. If the computer is in the Setup Utility, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press
to enter setup,” is displayed in the lower-left corner of the
screen.
2. Use the arrow keys to select System Configuration >
Language, and then press
3. Press
f5 or f6 (or use the arrow keys) to select a language, and
then press
enter to select a language.
4. When a confirmation prompt with your preference selected
is displayed, press
f10 while the prompt, “Press <F10>
enter.
enter to save your preference.
5. To set your preferences and exit the Setup Utility, press
f10
and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts in
Windows.
2–2 Maintenance and Service Guide
Troubleshooting
Navigating and Selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not
support the TouchPad. Navigation and selection are by keystroke.
■ To choose a menu or a menu item, use the arrow keys.
■ To choose an item in a drop-down list or to toggle a field,
for example an Enable/Disable field, use either the arrow
keys or
■ To select an item, press enter.
■ To close a text box or return to the menu display, press f1.
■ To display additional navigation and selection information
while the Setup Utility is open, press
f5 or f6.
f1.
Displaying System Information
The following procedure explains how to display system
information in the Setup Utility. If the Setup Utility is not open,
begin at step 1. If the Setup Utility is open, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press
to enter setup,” is displayed in the lower-left corner of the
screen.
f10 while the prompt, “Press <F10>
2. Access the system information by using the Main menu.
3. To close the Setup Utility without changing any settings, use
the arrow keys to select Exit > Exit Discarding Changes,
and then press
Maintenance and Service Guide 2–3
enter. (The computer restarts in Windows.)
Troubleshooting
Restoring Default Settings in the Setup Utility
The following procedure explains how to restore the Setup Utility
default settings. If the computer is not in the Setup Utility, begin
at step 1. If the computer is in the Setup Utility, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press
to enter setup,” is displayed in the lower-left corner of the
screen.
f10 while the prompt, “Press <F10>
2. Select Exit > Load Setup Defaults, and then press
3. When the Setup Confirmation is displayed, press
your preferences.
4. To set your preferences and exit the Setup Utility, press
and then follow the instructions on the screen.
The Setup Utility default settings are set when you exit the
Setup Utility and go into effect when the computer restarts.
Your password, security, and language settings are not changed
✎
when you restore the factory default settings.
f10.
enter to save
f10,
2–4 Maintenance and Service Guide
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