This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or
other countries. Intel, Core, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
Compaq Presario V3000 Notebook PC
Second Edition: April 2007
First Edition: June 2006
Document Part Number: 418333-002
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of
Å
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or a
soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
The Compaq Presario V3000 Notebook PC offers advanced
modularity, Intel® Core™ Duo, Core Solo, and Celeron®
processors or AMD Turion™ 64 Mobile Technology and
Mobile AMD Sempron™ processors, and extensive multimedia
support.
Compaq Presario V3000 Notebook PC
Maintenance and Service Guide1–1
Product Description
1.1Fe a t ur es
■ The following processors are available, varying by
computer model:
❏ Intel Core Duo T7200 (2.00-GHz)
❏ Intel Core Duo T5600 (1.83-GHz)
❏ Intel Core Duo T5500 (1.66-GHz)
❏ Intel Core Duo T5200 (1.60-GHz)
❏ Intel Core Duo T2600 (2.16-GHz)
❏ Intel Core Duo T2500 (2.00-GHz)
❏ Intel Core Duo T2400 (1.83-GHz)
❏ Intel Core Duo T2250 (1.73-GHz)
❏ Intel Core Duo T2300 (1.66-GHz)
❏ Intel Core Duo T2350 (1.60-GHz)
❏ Intel Core Duo T2060 (1.60-GHz)
❏ Intel Core Duo T2050 (1.60-GHz)
❏ Intel Core Solo T1350 (1.80-GHz)
❏ AMD Turion Dual Core, TL-60 (2.0-GHz)
❏ AMD Turion 64, MK-36 (2.00-GHz)
❏ AMD Turion TL-56 (1.80-GHz)
❏ AMD Turion ML-52 1.60-Ghz
❏ AMD Turion ML-50 1.60-GHz
❏ Mobile AMD Sempron 3500+ (1.80-GHz)
❏ Mobile AMD Sempron 3400+ (1.80-GHz)
❏ Mobile AMD Sempron 3200+ (1.60-GHz)
■ 14.1-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model
■ 160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive,
varying by computer model
1–2Maintenance and Service Guide
Product Description
■ 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz
and 533 MHz, expandable to 2.0 GB
■ Microsoft® Windows® XP Home Edition or Windows XP
Professional, or Free DOS, varying by computer model
■ Full-size Windows keyboard with embedded numeric keypad
■ TouchPad pointing device with on/off button and dedicated
two-way scroll zone
■ Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini Card IEEE 802.11b and
802.11b/g WLAN device
■ Support for ExpressCard
■ External 65-watt or 90-watt AC adapter with 3-wire power
cord
■ 6-cell or 12-cell Li-Ion battery
■ Stereo speakers with volume up and down buttons
■ Integrated microphone (select models only)
■ Support for the following optical drives:
❏ DVD/CD-RW Combo Drive
❏ DVD±RW/R and CD-RW Double-Layer Combo Drive
❏ DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe
■ Connectors:
❏ Audio-in (microphone)
❏ Audio-out (headphone)
❏ Consumer infrared lens
❏ Docking (select models only)
❏ ExpressCard
Maintenance and Service Guide1–3
Product Description
❏ External monitor
❏ IEEE 1394 digital (select models only)
❏ Memory Reader (select models only)
❏ Power
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ S-Video-out (select models only)
❏ Universal Serial Bus (USB) v. 2.0
1–4Maintenance and Service Guide
1.2Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.5, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Product Description
Maintenance and Service Guide1–5
Product Description
1. 3Powe r M a n a g e m e n t
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting the level of performance
■ Battery calibration
■ Lid switch standby/resume
■ Power button
■ Advanced Configuration and Power Management (ACPM)
compliance
1–6Maintenance and Service Guide
1.4External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
Tabl e 1-1
Front Components
ItemComponentFunction
1Wireless switch
(select models only)
Turns the wireless feature on or off, but
does not create a wireless connection.
To establish a wireless connection,
✎
a wireless network must already be
set up.
Product Description
2Wireless light
(select models only)
3Consumer infrared
lens
(select models only)
4Audio-in
(microphone) jack
5Audio-out
(headphone) jack
Maintenance and Service Guide1–7
Blue: An integrated wireless device, such
as a wireless local area network (LAN)
device and/or a Bluetooth® device, is
turned on.
Amber: An integrated wireless device is
turned off.
Links the computer to the HP Remote
Control (select models only).
Connects an optional computer headset
microphone, stereo array microphone, or
monaural microphone.
Produce sound when connected to optional
powered stereo speakers, headphones, ear
buds, a headset, or television audio.
Product Description
The external components on the right side of the computer
are shown below and described in Table 1-2.
Right-Side Components
Tabl e 1-2
Right-Side Components
ItemComponentFunction
1Optical driveReads an optical disc.
2USB ports (2)Connect optional USB devices.
3RJ-11 (modem) jackConnects a modem cable.
4Power connectorConnects an AC adapter.
5Security cable slotAttaches an optional security cable to the
computer.
The security cable is designed to act
✎
as a deterrent, but it may not prevent
the computer from being mishandled
or stolen.
1–8Maintenance and Service Guide
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-3.
Left-Side Components
Maintenance and Service Guide1–9
Product Description
Tabl e 1-3
Left-Side Components
ItemComponentFunction
1S-Video-out jackConnects an optional S-Video device such
as a television, VCR, camcorder, overhead
projector, or video capture card.
2External monitor portConnects an external VGA monitor or
projector.
3Expansion port 3Connects the computer to an optional
expansion product.
The computer has only one
✎
expansion port. The term
expansion port 3
type of expansion port.
4RJ-45 (network) jackConnects a network cable.
5USB portConnects an optional USB device.
61394 portConnects an optional IEEE 1394 or 1394a
device, such as a camcorder.
7Memory ReaderSupports the following optional digital card
formats: Secure Digital (SD) Memory Card,
MultiMediaCard (MMC), Secure Digital
Input/Output (SD I/O), Memory Stick (MS),
Memory Stick Pro (MSP), xD-Picture Card
(XD), xDPicture Card (XD) Type M.
describes the
8Memory Reader lightOn: A digital card is being accessed.
The computer keyboard components are shown below and
described in Table 1-4.
Keyboard Components
Maintenance and Service Guide1–11
Product Description
Table 1-4
Keyboard Components
ItemComponentFunction
1Function keys (12)Execute frequently used system functions
when pressed in combination with the fn
key.
2caps lock keyEnables caps lock and turns on the
caps lock light.
3fn
4Windows logo keyDisplays the Microsoft Windows Start
5Windows
6Arrows keysMove the cursor around the screen.
7Embedded numeric
8num lock keyEnables numeric lock, turns on the
keyExecutes frequently used system
functions when pressed in combination
with a function key or the esc key.
menu.
Displays a shortcut menu for items
applications key
keypad keys (15)
beneath the pointer.
Can be used like the keys on an external
numeric keypad.
embedded numeric keypad, and turns
on the num lock light.
1–12Maintenance and Service Guide
The computer top components are shown below and described in
Table 1-5.
Top Components
Tabl e 1-5
Top Components
ItemComponentFunction
Product Description
1Power buttonWhen the computer is
■ Off, press to turn on the computer.
■ On, press to enter hibernation.
■ In standby, briefly press to exit standby.
■ in hibernation, briefly press to
exit hibernation.
2Speakers (2)Produce sound.
Maintenance and Service Guide1–13
Product Description
Tabl e 1-5
Top Components
ItemComponentFunction
3Media buttonIf QuickPlay is not installed and the
computer is
■ On, the media button opens the music
■ Off, the media button does not function.
■ In standby, the media button resumes
If QuickPlay is installed and the computer is
■ On, the media button opens the music
■ Off, the media button opens the music
■ In standby, the media button resumes
✎
4Volume mute buttonMutes and restores speaker sound.
5Volume scroll zoneAdjusts volume. Slide your finger to the left
to decrease volume and to the right to
increase volume. Alternatively, you can tap
the left half of the scroll zone to decrease
volume, or you can tap the right half of the
scroll zone to increase volume.
(Continued)
program or Media menu, allowing you to
select a multimedia program.
from standby into Windows.
program or Media menu, allowing you to
select a multimedia program.
program or the Media menu, allowing
you to select a multimedia program.
from standby into Windows.
The media button does not affect the
hibernation file or the procedure for
restoring from hibernation.
1–14Maintenance and Service Guide
Product Description
The computer TouchPad components are shown below and
described in Table 1-6.
TouchPad Components
Maintenance and Service Guide1–15
Product Description
Tabl e 1-6
TouchPad Components
ItemComponentFunction
1TouchPad lightBlue: TouchPad is enabled.
Amber: TouchPad is disabled.
2TouchPadMoves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.
3TouchPad horizontal
scroll zone
Scrolls left or right.
4Left and right
TouchPad buttons
5TouchPad vertical
scroll zone
6TouchPad on/off
button
Function like the left and right buttons on an
external mouse.
Scrolls up or down.
Enables/disables the TouchPad.
1–16Maintenance and Service Guide
Product Description
The external components on the bottom of the computer
are shown below and described in Table 1-7.
Bottom Components
Table 1 - 7
Bottom Components
ItemComponentFunction
1Battery bayHolds the battery.
2Battery release latchReleases the battery from the battery
bay.
3Optical driveReads an optical disc.
4Hard drive bayHolds the hard drive.
Maintenance and Service Guide1–17
Product Description
Table 1 - 7
Bottom Components
ItemComponentFunction
5vents (4)Enable airflow to cool internal
6Memory module
compartment
7Mini Card compartmentHolds a wireless LAN device
(Continued)
components.
The computer fan starts up
✎
automatically to cool internal
components and prevent
overheating. It is normal for the
internal fan to cycle on and off
during routine operation.
Contains the memory module slots.
(select models only).
To prevent an unresponsive
✎
system and the display of a
warning message, replace with
only a Mini Card device
authorized for use in the
computer by the governmental
agency that regulates wireless
devices in your country. If you
replace the device and then
receive a warning message,
remove the device to restore
computer functionality. Then
contact Customer Care through
the Help and Support Center.
1–18Maintenance and Service Guide
1. 5D e s i g n O v e r vi ew
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■ AMD Turion and Mobile AMD Sempron processors or
Intel Core Duo, Core Solo, Celeron processors
■ Audio
■ Display
■ ExpressCard
■ Fan
■ Hard drive
■ Keyboard and TouchPad
■ Memory module
■ Mini Card modules
Product Description
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
Ä
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software. Exhaust air is
displaced through the ventilation grill located on the left side of
the computer.
Maintenance and Service Guide1–19
Troubleshooting
WARNING: Only authorized technicians trained by HP should repair
Å
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1Setup Utility in Windows XP
The Setup Utility is a ROM-based information and customization
utility that can be used even when your Windows operating
system is not working or will not load.
The utility reports information about the computer and provides
settings for startup, security, and other preferences.
1. Turn on or restart the computer in Windows.
2
2. Before Windows opens and while the “Press <F10> to enter
setup” prompt is displayed in the lower-left corner of the
screen, press
Maintenance and Service Guide2–1
f10.
Troubleshooting
Using the Setup Utility
Changing the Language of the Setup Utility
The following procedure explains how to change the language of
the Setup Utility. If the computer is not in the Setup Utility, begin
at step 1. If the computer is in the Setup Utility, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press
to enter setup,” is displayed in the lower-left corner of the
screen.
2. Use the arrow keys to select System Configuration > Language, and then press
3. Press
f5 or f6 (or use the arrow keys) to select a language, and
then press
enter to select a language.
4. When a confirmation prompt with your preference selected
is displayed, press
f10 while the prompt, “Press <F10>
enter.
enter to save your preference.
5. To set your preferences and exit the Setup Utility, press
f10
and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts in
Windows.
2–2Maintenance and Service Guide
Troubleshooting
Navigating and Selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not
support the TouchPad. Navigation and selection are by keystroke.
■ To choose a menu or a menu item, use the arrow keys.
■ To choose an item in a drop-down list or to toggle a field,
for example an Enable/Disable field, use either the arrow
keys or
■ To select an item, press enter.
■ To close a text box or return to the menu display, press f1.
■ To display additional navigation and selection information
while the Setup Utility is open, press
f5 or f6.
f1.
Displaying System Information
The following procedure explains how to display system
information in the Setup Utility. If the Setup Utility is not open,
begin at step 1. If the Setup Utility is open, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press
to enter setup,” is displayed in the lower-left corner of the
screen.
f10 while the prompt, “Press <F10>
2. Access the system information by using the Main menu.
3. To close the Setup Utility without changing any settings, use
the arrow keys to select Exit > Exit Discarding Changes,
and then press
Maintenance and Service Guide2–3
enter. (The computer restarts in Windows.)
Troubleshooting
Restoring Default Settings in the Setup Utility
The following procedure explains how to restore the Setup Utility
default settings. If the computer is not in the Setup Utility, begin
at step 1. If the computer is in the Setup Utility, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press
to enter setup,” is displayed in the lower-left corner of the
screen.
f10 while the prompt, “Press <F10>
2. Select Exit > Load Setup Defaults, and then press
3. When the Setup Confirmation is displayed, press
your preferences.
4. To set your preferences and exit the Setup Utility, press
and then follow the instructions on the screen.
The Setup Utility default settings are set when you exit the
Setup Utility and go into effect when the computer restarts.
Your password, security, and language settings are not changed
✎
when you restore the factory default settings.
f10.
enter to save
f10,
2–4Maintenance and Service Guide
Using Advanced Setup Utility Features
This guide describes the Setup Utility features recommended for
all users. For more information about the Setup Utility features
recommended for advanced users only, refer to the Help and
Support Center, which is accessible only when the computer is in
Windows.
The Setup Utility features available for advanced users include a
hard drive self-test, a Network Service Boot, and settings for boot
order preferences.
The “<F12> to boot from LAN” message that is displayed in the
lower-left corner of the screen each time the computer is started
or restarted in Windows or restored from hibernation is the
prompt for a Network Service Boot.
The “Press <ESC> to change boot order” message that is
displayed in the lower-left corner of the screen each time the
computer is started or restarted in Windows or restored from
hibernation is the prompt to change the boot order.
Troubleshooting
Maintenance and Service Guide2–5
Troubleshooting
Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
■ To close the Setup Utility and save your changes from the
current session, use either of the following procedures:
❏ Press f10, and then follow the instructions on the screen.
– or –
❏ If the Setup Utility menus are not visible, press esc to
return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press
enter.
When you use the
to return to the Setup Utility. When you use the Exit
Saving Changes procedure, the Setup Utility closes when
you press
■ To close the Setup Utility without saving your changes from
the current session:
If the Setup Utility menus are not visible, press
to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press
After the Setup Utility closes, the computer restarts in Windows.
enter.
Setup Utility Menus
The menu tables in this section provide an overview of Setup
Utility options.
Some of the Setup Utility menu listed in this chapter may not
✎
be supported by your computer.
f10 procedure, you are offered an option
esc to return
enter.
2–6Maintenance and Service Guide
Main Menu
Table 2 - 1
Main Menu
SelectTo Do This
System Information
■ View and change the system time and date.
■ View identification information about the
computer.
■ View specification information about the
processor, memory size, system BIOS, and
keyboard controller version (select models
only).
Security Menu
Table 2 - 2
Security Menu
Troubleshooting
SelectTo Do This
Administrator passwordEnter, change, or delete an administrator
password.
Power-on passwordEnter, change, or delete a power-on password.
Maintenance and Service Guide2–7
Troubleshooting
System Configuration Menu
Table 2 - 3
System Configuration Menu
SelectTo Do This
Language SupportChange the Setup Utility language.
Embedded WLAN Device
Radio
Embedded Bluetooth
Device (select models only)
Enhanced SATA support
Enable/disable an embedded wireless LAN
device.
Enable/disable an embedded Bluetooth device
(select models only).
Enable/disable enhanced SATA mode.
(select models only)
Boot OptionsSet the following boot options:
■ f10 and f12 Delay (sec.)—Set the delay for the
f10 and f12 functions of the Setup Utility in
intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from
CD-ROM.
■ Floppy boot—Enable/disable boot from Floppy.
■ Internal Network Adapter boot—Enable/disable
boot from Internal Network Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ ATAPI CD/DVD ROM Drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter
2–8Maintenance and Service Guide
Troubleshooting
Diagnostics Menu
Table 2 - 4
Diagnostics Menu
SelectTo Do This
Hard Disk Self TestRun a comprehensive self-test on the hard drive.
2.2 Setup Utility in Windows Vista
The Setup Utility is a ROM-based information and customization
utility that can be used even when your Windows® operating
system is not working or will not load.
The fingerprint reader (select models only) does not work
✎
when accessing the Setup Utility.
The utility reports information about the computer and provides
settings for startup, security, and other preferences.
To start the Setup Utility:
1. Turn on or restart the computer.
2. Before Windows opens and while “Press <F10> to enter
setup” is displayed in the lower-left corner of the screen,
press
f10.
Maintenance and Service Guide2–9
Troubleshooting
Using the Setup Utility
Changing the Language of the Setup Utility
The following procedure explains how to change the language of
the Setup Utility. If the Setup Utility is not already running, begin
at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and
then press
in the lower-left corner of the screen.
2. Use the arrow keys to select System Configuration > Language, and then press
3. Press
then press
4. When a confirmation prompt with your preference selected
is displayed, press
f10 while “Press <F10> to enter setup” is displayed
enter.
f5 or f6 (or use the arrow keys) to select a language, and
enter to select a language.
enter to save your preference.
5. To set your preferences and exit the Setup Utility, press
f10
and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts in
Windows.
Navigating and Selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not
support the TouchPad. Navigation and selection are by keystroke.
■ To choose a menu or a menu item, use the arrow keys.
■ To choose an item in a drop-down list or to toggle a field,
for example an Enable/Disable field, use either the arrow
keys or
■ To select an item, press enter.
■ To close a text box or return to the menu display, press esc.
■ To display additional navigation and selection information
while the Setup Utility is open, press
2–10Maintenance and Service Guide
f5 or f6.
f1.
Troubleshooting
Displaying System Information
The following procedure explains how to display system
information in the Setup Utility. If the Setup Utility is not open,
begin at step 1. If the Setup Utility is open, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and
then press
in the lower-left corner of the screen.
2. Access the system information by using the Main menu.
3. To exit the Setup Utility without changing any settings, use
the arrow keys to select Exit > Exit Discarding Changes,
and then press
f10 while “Press <F10> to enter setup” is displayed
enter. (The computer restarts in Windows.)
Restoring Default Settings in the Setup Utility
The following procedure explains how to restore the Setup Utility
default settings. If the Setup Utility is not already running, begin
at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and
then press
in the lower-left corner of the screen.
f10 while “Press <F10> to enter setup” is displayed
2. Select Exit > Load Setup Defaults, and then press
3. When the Setup Confirmation is displayed, press
your preferences.
4. To set your preferences and exit the Setup Utility, press
and then follow the instructions on the screen.
The Setup Utility default settings are set when you exit the
Setup Utility and go into effect when the computer restarts.
Your password, security, and language settings are not changed
✎
when you restore the factory default settings.
Maintenance and Service Guide2–11
enter.
enter to save
f10,
Troubleshooting
Using Advanced Setup Utility Features
This guide describes the Setup Utility features recommended for
all users. For more information about the Setup Utility features
recommended for advanced users only, refer to Help and Support,
which is accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a
hard drive self-test, a Network Service Boot, and settings for boot
order preferences.
The “<F12> to boot from LAN” message that is displayed in the
lower-left corner of the screen each time the computer is started
or restarted in Windows is the prompt for a Network Service
Boot.
The “Press <ESC> to change boot order” message that is
displayed in the lower-left corner of the screen each time the
computer is started or restarted in Windows is the prompt to
change the boot order.
2–12Maintenance and Service Guide
Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
■ To close the Setup Utility and save your changes from the
current session, use either of the following procedures:
❏ Press f10, and then follow the instructions on the screen.
– or –
❏ If the Setup Utility menus are not visible, press esc to
return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press
Troubleshooting
enter.
When you use the
f10 procedure, you are offered an option
to return to the Setup Utility. When you use the Exit
Saving Changes procedure, the Setup Utility closes when
you press
■ To close the Setup Utility without saving your changes from
enter.
the current session:
If the Setup Utility menus are not visible, press
esc to return
to the menu display. Then use the arrow keys to select Exit >
Exit Discarding Changes, and then press
enter.
After the Setup Utility closes, the computer restarts in Windows.
Maintenance and Service Guide2–13
Troubleshooting
Setup Utility Menus
The menu tables in this section provide an overview of Setup
Utility options.
Some of the Setup Utility menu listed in this chapter may not
✎
be supported by your computer.
Main Menu
Tabl e 2-5
Main Menu
SelectTo Do This
System Information■ View and change the system time and date.
■ View identification information about the
computer.
■ View specification information about the
processor, memory size, system BIOS, and
keyboard controller version (select models only).
Security Menu
Table 2 - 6
Security Menu
SelectTo Do This
Administrator passwordEnter, change, or delete an administrator
password.
Power-on passwordEnter, change, or delete a power-on password.
2–14Maintenance and Service Guide
System Configuration Menu
Table 2 - 7
System Configuration Menu
SelectTo Do This
Language SupportChange the Setup Utility language.
Troubleshooting
Enhanced SATA support
Enable/disable enhanced SATA mode.
(select models only)
Boot OptionsSet the following boot options:
■ f10 and f12 Delay (sec.)—Set the delay for the
f10 and f12 functions of the Setup Utility in
intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from
CD-ROM.
■ Floppy boot—Enable/disable boot from Floppy.
■ Internal Network Adapter boot—Enable/disable
boot from Internal Network Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ ATAPI CD/DVD ROM Drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter
Button Sound
(select models only)
Video memory up to
Enable/disable the Quick Launch Button tapping
sound.
Select the amount of video memory.
(select models only)
Maintenance and Service Guide2–15
Troubleshooting
Diagnostics Menu
Table 2 - 8
Diagnostics Menu
SelectTo Do This
Hard Disk Self TestRun a comprehensive self-test on the hard drive.
On models with two hard drives, this
✎
menu option is called the Primary Hard
Disk Self Test.
Secondary Hard Disk Self
Test (select models only)
Run a comprehensive self-test on a secondary
hard drive.
Mini Card compartment cover (includes 1 captive screws, secured by
a C-clip)
Illustrated Parts Catalog
Computer Major Components
3–6Maintenance and Service Guide
Table 3-1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
ItemDescription
9aModem modules (include modem module cable)
For use with computer models using Intel processors
For use with computer models using AMD processors
9bModem module cable
10ExpressCard assembly417112-001
11System boards
For use with computer models using Intel processors:
■ PM/G72M-V for use with full-featured computer
models
■ GM for use with full-featured computer models
■ GMZ for use with defeatured computer models
■ PM/G72M-Z for use with full-featured models
■ dv2100 for use with full-featured computer models
■ GML for use with defeatured computer models
■ dv2100 for use with defeatured computer models
■ 943GML for use with defeatured computer models
(Continued)
Spare Part
Number
417083-001
431852-001
417035-001
417036-001
417037-001
440777-001
440768-001
440779-001
440769-001
446320-001
For use with computer models using AMD processors:
■ For use with full-featured computer models
■ For use with defeatured computer models
12Wireless switch board (includes wireless switch
board cable)
13Audio/infrared board (includes audio/infrared
board cable)
Maintenance and Service Guide3–7
431483-001
431844-001
417092-001
430465-001
Illustrated Parts Catalog
Computer Major Components
3–8Maintenance and Service Guide
Table 3 - 1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
ItemDescription
14Processors (include thermal pad)
Intel Core Duo T7200 (2.00-GHz), use with V3200
Intel Core Duo T5600 (1.83-GHz), use with V3200
Intel Core Duo T5500 (1.66-GHz), use with V3200
Intel Core Duo T5200 (1.60-GHz), use with V3200
Intel Core Duo T2600 (2.16-GHz)
Intel Core Duo T2500 (2.00-GHz)
Intel Core Duo T2400 (1.83-GHz)
Intel Core Duo T2250 (1.73-GHz)
Intel Core Duo T2300 (1.66-GHz)
Intel Core Duo T2350 (1.60-GHz), use with V3200
Intel Core Duo T2060 (1.60-GHz), use with V3200
Intel Core Duo T2050 (1.60-GHz)
Intel Core Solo T1350 (1.80-GHz)430456-001
Intel Celeron M 440 (1.86-GHz), use with V3200
Intel Celeron M 430 (1.73-GHz), use with V3200
countries or regions listed below. These countries
or regions are categorized as most of the world
(MOW 1).
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
■ 802.11b/g WLAN Mini Card module for use in the
countries or regions listed below. These countries
or regions are categorized as most of the world
(MOW 2).
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman
Islands
Columbia
Croatia
Cyprus
The Czech
Republic
Denmark
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
The Philippines
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
(Continued)
Spare Part
Number
409407-001
Paraguay
Saudi
Arabia
Ta i wa n
The United
States
Vietnam
409407-002
The
Netherlands
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Tu r ke y
The United
Kingdom
Uzbekistan
Maintenance and Service Guide3–15
Illustrated Parts Catalog
Computer Major Components
3–16Maintenance and Service Guide
Tabl e 3-1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
ItemDescription
25Mini Card modules
For use with computer models using Intel processors:
■ 802.11a/b/g WLAN Mini Card module for use in the
countries or regions listed below. These countries
or regions are categorized as the rest of the world
(ROW).
China
Ecuador
Haiti
For use with computer models using AMD processors:
■ 802.11a/b/g LJ WLAN Mini Card module for use in
the United States and Canada.
■ 802.11a/b/g LJ WLAN Mini Card module for use in
the ROW countries or regions listed below:
China
Ecuador
Haiti
802.11b/g HS WLAN Mini Card module for use in the
United States and Canada.
(Continued)
Honduras
Pakistan
Peru
Honduras
Pakistan
Peru
Qatar
South Korea
Qatar
South Korea
(Continued)
Spare Part
Number
409497-001
Uruguay
Venezuela
416377-001
416377-002
Uruguay
Venezuela
416376-001
802.11b/g HS WLAN Mini Card module for use in the
ROW countries or regions listed below:
China
Ecuador
Haiti
■ 802.11b/g WLAN Mini Card module for use in Costa
Rica, Israel, Kuwait, Thailand, United Arab
Emirates, Ukraine.
Maintenance and Service Guide3–17
Honduras
Pakistan
Peru
Qatar
South Korea
416376-002
Uruguay
Venezuela
430453-001
Illustrated Parts Catalog
3.3 Display Assembly Components
Display Assembly Components
3–18Maintenance and Service Guide
Display Assembly Components
Spare Part Number Information
ItemDescription
Display Plastics Kit
For use with full-featured computer models
For use with defeatured computer models
Includes:
1a
1b
■ Display bezel
■ Display enclosure
Illustrated Parts Catalog
Table 3-2
Spare Part
Number
430472-001
417101-001
2a
2b
3Wireless antenna transceivers and cables417107-001
4Display panels
5Display Hinge Kit (includes left and right
6Display Cable Kit (includes microphones and cables)430904-001
7Display lid switch module (includes display lid
Display inverter, includes
Display inverter bracket
14.1-inch, WXGA, SVA display panel with BrightView
For use with V3200 models, BV panel
For use with V3200 models, CAY panel
14.1-inch WXGA AG with microphone, for full-featured
models
14.1-inch WXGA AG for defeatured models
display hinges)
switch module cable)
Display Label Kit (not illustrated)417111-001
Display Screw Kit (includes screws and rubber
screw covers, not illustrated)
Web camera (includes Web camera bracket; not
illustrated)