Panasonic UT-MA6 User Guide

OPERATING INSTRUCTIONS

Personal Computer

Model No. UT-MA6 series

Contents

Getting Started

Introduction ......................................................

Description of Parts .........................................

First-time Operation .........................................

Turning On / Turning Off ..................................

Useful Information

Handling and Maintenance ............................

Reinstalling Software .....................................

Troubleshooting

Troubleshooting (Basic) .................................

Appendix

LIMITED USE LICENSE AGREEMENT ........

Specifications ................................................

Standard Limited Warranty ............................

2
4
6
9

10
15

20

25
27
30

Getting Started

Useful Information

Troubleshooting

Appendix

Please print and use pages
containing important descriptions
for software installation, etc.

Please read these instructions carefully before using this product, and save this manual for future use.

Introduction

Thank you for purchasing this Panasonic product. For optimum performance and safety, please read
these instructions carefully.

■ Terms and illustrations in these instructions

Conditions that may result in minor or moderate injury.
Useful and helpful information.
Page in these Operating Instructions or in the Reference Manual.
Reference to the on-screen manuals.

Press F12 key.

è :

Open the charms : Swipe in from the right edge of the screen.
Touch

<Only if the external keyboard is connected>

F12

●

Getting Started

●

●

●

●

CAUTION

NOTE

:

Some illustrations are simplified to help your understanding and may look different from the actual
unit.
If you do not sign in as an administrator, you cannot use some functions or cannot display some
screens.
Refer for the latest information about optional products to the catalogs, etc.
In these instructions, the names and terms are referred as follows.

“Windows® 8.1 Pro Update 64-bit” as “Windows” or “Windows 8.1”

•

DVD MULTI drive as “DVD drive”

•

Screen messages are explained in [English (United States)].
(Depending on the language preference, some screen messages in these instructions are
different from the actual screen messages. For example, [Flight mode] may be displayed instead
of [Airplane mode] in some language preference)

:

:

: Touch (Settings) in the charms.

:

■ Disclaimer

Computer specifications and manuals are subject to change without notice. Panasonic Corporation
assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies
between the computer and the manuals.

■ Trademarks

Microsoft
the United States and/or other countries.
Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel
Corporation.

SDXC Logo is a trademark of SD-3C, LLC.

Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic
Corporation.
NVIDIA, the NVIDIA logo and QUADRO are trademarks and/or registered trademarks of NVIDIA
Corporation in the U.S. and/or other countries.
DisplayPort is a trademark owned by the Video Electronics Standards Association in the United
States and other countries.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks
of their respective own companies.

2

®

, Windows®, and the Windows logo are registered trademarks of Microsoft Corporation of

■ On-screen Manual

For further information about the computer, you can refer to the on-screen manual.

Reference Manual

●

The Reference Manual contains the practical information to help you fully enjoy the computer’s
performance.

Important Battery Tips

●

The Important Battery Tips will provide you with the battery information so that you can use the

built-in battery in the optimum condition to obtain longer operation time.
To access the on-screen manuals, follow the steps below.
On the Start screen, touch the [Manual Selector] tile, and select the on-screen manual.

Getting Started

3

Description of Parts

Front side Left side

B

A C

D

E

F

Getting Started

Camera

Reference Manual “Camera”

è

A: Camera Indicator
B: Camera Lens
C: Ambient Light Sensor

The ambient light sensor is equipped
with an automatic brightness adjustment
function that adjusts the display screen.
(è page 11)

D: Wireless LAN Antenna / Bluetooth

Antenna

<Only for model with wireless LAN>
<Only for model with Bluetooth>

Reference Manual “Wireless LAN”

è

“Bluetooth”

E: Wireless LAN Antenna

<Only for model with wireless LAN>

Reference Manual “Wireless LAN”

è

F: Windows Button

è Reference Manual “Hardware

Buttons”

G

H

I

J

G: Power Switch
H: Hardware Buttons /

è Reference Manual “Hardware

Buttons”

I: LED Indicator

: Power Indicator

Off: Power off/Hibernation

Green: Power on

Blinking green: Sleep
: Drive status
: SD Memory Card status

(Blinking: During access or a password

is requested)

è Reference Manual “SD Memory

Card”

: Battery status

è page 10 “When the battery indicator

does not light on”

è Reference Manual “Battery

Power”

J: Security Hook

Pull out the security hook when passing
through a security cable. Store the security
hook during normal use.
(The insulation coating has been applied to
the metal part.)
For further information, read the manual that
comes with the cable.

4

Rear side Right side

A

B

J

I H

A: Ventilation Hole (Exhaust)
B: Ventilation Hole (Intake)
Rear Camera

<Only for model with Rear Camera>

Reference Manual “Camera”

è

C: Camera Indicator
D: Camera Lens

E: Smart Card Slot

<Only for model with Smart Card Slot>

Reference Manual “Smart Card”

è

F: Microphone
G: Speaker

C D

E

F

G

K: Headphone Jack

A headphone can be connected.

L: SD Memory Card Slot

<Only for model with SD memory card slot>
è

M: USB3.0 Port

è

N: DC-IN jack
O: Mini DisplayPort

è

P: LAN port

è

H: Expansion Bus Connector

Reference Manual “Cradle”

è

I: Ventilation Hole (Intake) / Speaker
J: Reset Button (For servicing by

Panasonic)

K
L
M

N

O
P

Getting Started

Reference Manual “SD Memory Card”

Reference Manual “USB Devices”

Reference Manual “External Display”

Reference Manual “LAN”

This computer contains a
magnet and magnetic products
at the locations circled in the
illustration at right.
Avoid leaving metallic object or
magnetic media in contact with
these areas.

5

First-time Operation

■ Preparation

Check and identify the supplied accessories.

If you do not find the described accessories, contact Panasonic Technical Support.

AC Adaptor . . .

•

1

• AC Cord . . . . 1 • Soft Cloth . . . 1

Model No:
CF-AA5713A

• Operating Instructions (CD-ROM / -R) . . . . . . . . . . . . . . . . . . . . . . 1

• Safety Precautions and Regulatory Information . . . . . . . . . . . . . 1

• Before using this computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s

packaging (è page 25).

1 Connect your computer to a power outlet

Getting Started

The battery charging starts automatically.

CAUTION

Do not disconnect the AC adaptor until the first-time

●

operation procedure is completed.
When using the computer for the first time, do not

●

connect any peripheral device except AC adaptor.

Handling the AC adaptor

●

Problems such as sudden voltage drops may arise

•

during periods of thunder and lightning. Since this
could adversely affect your computer, an uninterruptible
power source (UPS) is highly recommended unless
running from the built-in battery alone.

è Reference Manual
“Screen Input Operation”

2 Turn on the computer

Press and hold the power switch until the power indicator lights (è page 4).

CAUTION

Do not press the power switch repeatedly or do not hold the power switch for four seconds or longer.

●

Any changes from the default setting of the Setup Utility must not be made until the First-time

●

Operation is completed.

3 Select language

Select language and touch [Next].
Follow the on-screen instructions.

4 Setup Windows

Follow the on-screen instructions.

The computer restarts several times. Wait until the drive indicator has turned off.

●

After the computer is turned on, the screen remains black or unchanged for a while, but this is

●

not a malfunction. Wait for a moment until the Windows setup screen appears.
Setup of Windows will take approximately 5 minutes.

●

Go to the next step, confirming each message on the display.
If "Get online" is displayed, select [Skip this step].

●

You can set the Wireless Network after the setup of Windows is complete.

6

CAUTION

You can change the user name, password, image and security setting after setup of Windows.

●

Remember your password. If you forget the password, you cannot use Windows. Creating a

●

password reset disk beforehand is recommended.
Do not use the following words for user name: CON, PRN, AUX, CLOCK$, NUL, COM1 to COM9,

●

LPT1 to LPT9, @, &, space. In particular, if you create a user name (account name) that includes
the “@” mark, a password will be requested at the sign-in screen, even if no password has been
set. If you try to sign in without entering a password, “The user name or password is incorrect.”
may be displayed and you will not be able to sign in (è page 22).

5 Create the recovery disc

A recovery disc allows you to install OS and restore its factory default condition, in case, for
example, the recovery partition of the flash memory is damaged. We recommend creating a
recovery disc before you begin using the computer.
Refer to è Reference Manual “Recovery Disc Creation Utility” about creating the disc.

NOTE

PC Information Viewer

●

This computer periodically records the management information of the flash memory, etc. The
maximum data volume for each record is 1024 bytes.
This information is only used for estimating the cause when the flash memory goes down by any
possibility. They are never sent to outside via network nor used for any other purpose except for
the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save function for
management information history] in [Hard Disk Status] of PC Information Viewer, and touch [OK].
(è
Status”)
In the default settings, a shortcut icon for Korean language is on the desktop screen. You may

●

delete the icon if not necessary.

Reference Manual “Troubleshooting (Advanced)” - “Checking the Computer’s Usage

■ Battery duration

Note that the computer consumes electricity even when the computer power is off. If the built-in
battery is fully charged, the battery will fully discharge in the following period of time:

Status Discharge period
In sleep Approx. 4 days

(Approx. 3 days with Wake Up from wired LAN function activated)

In hibernation Approx. 49 days

(Approx. 7 days with Wake Up from wired LAN function activated)

When power is off Approx. 49 days

(Approx. 7 days with Power On by LAN function activated)

Getting Started

The above table shows the battery duration while the USB port continuous charging function is not
used.
The battery duration will slightly be longer if a LAN cable is not connected to the computer, even
when Wake Up from wired LAN function is activated.

7

First-time Operation

■ Before using wireless function

Open the charms, and touch - [Change PC settings] - [Network] - [Airplane mode*1].
Set "Airplane mode*1" to [Off], and then;

set "Wi-Fi" to [On] (for wireless LAN).
set "Bluetooth" to [On] (for Bluetooth).

*1

: Screen messages are explained in [English (United States)].

(Depending on the language preference, some screen messages in these instructions are
different from the actual screen messages. For example, [Flight mode] may be displayed
instead of [Airplane mode] in some language preference.)

■ To change the partition structure

You can shrink a part of an existing partition to create unallocated disk space, from which you can
create a new partition. In the default setting, you can use a single partition.

Perform the following procedure.

Long touch at the bottom left corner of the desktop screen.

●

Touch [Disk Management].
Long touch the partition for Windows (“c” drive in the default setting), and touch [Shrink

Getting Started

Volume…].

The partition size depends on the computer specifications.

●

Input the size in "Enter the amount of space to shrink in MB" and touch [Shrink].

You cannot input a larger number than the displayed size.

●

To select [Reinstall to the OS related partitions.] in installing OS (è page 17),

●

70 GB or more is necessary for "Total size after shrink in MB".
Long touch [Unallocated] (the shrunk space in the step ) and touch [New Simple Volume…].
Follow the on-screen instructions to make the settings, and touch [Finish].

Wait until formatting is completed.

NOTE

You can create an additional partition using remaining unallocated space or newly creating

●

unallocated space.
To delete a partition, long touch the partition and touch [Delete Volume…] in the step .

●

■ To select language

To select a language other than the one you have selected during the first-time operation, follow the
steps below.

Perform either of the following procedures.

Long touch at the bottom left corner of the desktop screen.

●

Slide up from the middle of the Start screen with a finger.

●

Touch [Control Panel].
Touch [Clock, Language, and Region] - [Language] - [Add a language].
Select a language, and then touch [Add].

Depending on the region, two or more languages are selectable. Touch [Open] and select the

desired language, and then touch [Add].
Touch [Options] for the language you want to use.
Touch [Make this the primary language].
Touch [Log off now].
Sign in to Windows.

8

Turning On / Turning Off

Turning On

Press and hold the power switch until the power indicator lights (è page 4).

NOTE

Do not press the power switch repeatedly.

●

The computer will forcibly be turned off if you press and hold the power switch for four seconds or

●

longer.
Once you turn off the computer, wait for ten seconds or more before you turn on the computer

●

again.
Do not perform the following operation until the drive indicator turns off.

●

Connecting or disconnecting the AC adaptor

•

Pressing the power switch

•

Touching the screen or external mouse/keyboard

•

Turning Off

Shut down the computer.

1. Open the charms, and touch .

2. Touch [Power] - [Shut down].

NOTE

To turn off the computer completely, proceed as follows.

●

Open the charms, and touch - [Change PC settings] - [Update and recovery] - [Recovery].
Touch [Restart now] under "Advanced startup".
Touch [Turn off your PC].

Getting Started

Precaution against Starting Up/Shutting Down

Do not do the following

●

Connecting or disconnecting the AC adaptor

•

Pressing the power switch

•

Touching the screen or external mouse/keyboard

•

NOTE

To conserve power, the following power saving methods are set at the time of purchase.

●

The screen automatically turns off after:

•

10 minutes (when AC adaptor is connected) of inactivity
5 minutes (when operating on battery power) of inactivity
The computer automatically enters sleep*1 after:

•

20 minutes (when AC adaptor is connected) of inactivity
15 minutes (when operating on battery power) of inactivity

*1

Refer to Reference Manual “Sleep or Hibernation Functions” about resuming from sleep.

9

Handling and Maintenance

Operation environment

Place the computer on a flat stable surface not subject to shock, vibration, and danger of

●

dropping. Do not place the computer upright or turn it over. If the computer is exposed to an
extremely strong impact, it may become damaged.
Operating environment

●

Temperature: Operation : 5 °C to 35 °C
Storage : -20 °C to 60 °C
Humidity: Operation : 30% to 80% RH (No condensation)
Storage : 30% to 90% RH (No condensation)
Even within the above temperature/humidity ranges, operation for a long time in extreme
environments, smoking nearby, or operation in places where oil is used or where there is a lot of
dust will result in the product deterioration and will shorten the product life.
Do not place the computer in the following areas, otherwise the computer may be damaged.

●

Near electronic equipment. Image distortion or noise may occur.

•

In extremely high or low temperature.

•

As the computer can become hot during operation, keep it away from items that are sensitive to

●

heat.

Handling cautions

This computer is designed to minimize shock to parts such as the LCD and the flash memory
drive, but no warranty is provided against any trouble caused by shock. Be extremely careful when
handling the computer.

When carrying the computer:

Useful Information

●

Turn off the computer.

•

Remove all external devices, cables, Smart Cards and other protruding objects.

•

Do not drop or hit the computer against solid objects.

•

Do not grip the display part.

•

When you board an airplane, take the computer with you and never put it in your checked

●

luggage. When using the computer on airplane, follow the airline’s instructions.

To use airplane mode*1:

•

Open the charms, and touch - [Change PC settings] - [Network] - [Airplane mode*1].
Set "Airplane mode*1" to [On].
Confirm that all wireless devices are set to [Off].

*1

: Screen messages are explained in [English (United States)].

(Depending on the language preference, some screen messages in these instructions are
different from the actual screen messages. For example, [Flight mode] may be displayed
instead of [Airplane mode] in some language preference.)

Use only your fingers or the dedicated electronic touch pen (optional) to touch the screen. Do not

●

place any object on its surface and do not press down strongly with sharp-pointed or hard objects
that may leave marks (e.g., nails, pencils and ball point pens).
Avoid any harmful substances such as oil from getting into the touchscreen. The pointer may not

●

work correctly.
Be careful not to get injured by dropping or getting hit when carrying the computer.

●

■ When the battery indicator does not light on

The battery indicator may not light on even if the AC adaptor is correctly connected to the computer,
due to the following reasons.

The AC adaptor’s protection function may be working. In this case, pull out the AC cord and wait

●

for more than 1 minute before reconnecting the AC cord.

10

■ When using peripheral devices

Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully
read the instruction manuals of the peripheral devices.

Use the peripheral devices conforming to the computer’s specifications.

●

Connect to the connectors in the correct direction.

●

If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of

●

pins, etc.
If screws are included, fasten them securely.

●

Remove the cables when you carry the computer. Do not pull the cables forcibly.

●

■ Preventing your computer from unauthorized use via wireless LAN/Bluetooth

<Only for model with wireless LAN/Bluetooth>

Before using wireless LAN/Bluetooth, make the appropriate security settings such as data

●

encryption.

■ Battery Recalibration

The battery recalibration may take a long time due to the large battery capacity. This is not a

●

malfunction.
<When performing “Battery Recalibration” after shutting down Windows>

Full charge: Approximately 2.5 hours

•

Complete discharge: Approximately 2 hours

•

When performing “Battery Recalibration” without shutting down Windows, it may take more time to
charge/discharge.

■ Sensors

This computer is equipped with four sensors (acceleration sensor, gyro sensor, magnetic sensor,
ambient light sensor), and you can use these sensors with any software that is compatible.
As the accuracy of each sensor output is dependent on the operating environment and other
conditions, the results should only be used as a reference.
The acceleration sensor, gyro sensor, and magnetic sensor are located at the bottom left of the LCD.
The detection results of each sensor may vary depending on how you are holding the computer, the
application software you are using, and other factors.

Useful Information

Automatic brightness adjustment

●

The computer is equipped with an automatic brightness adjustment function that adjusts the
display screen based on the ambient light sensor. You can configure the automatic adjustment
function as follows.

Open the charms, and touch - [Change PC settings] - [PC and devices] - [Power and sleep].

Set "Adjust my screen brightness automatically" to [On].
The ambient light sensor is located at the top of LCD.
The ambient light cannot be detected properly if this area is obstructed or dirty.

11

Handling and Maintenance

Magnetic sensor

●

The magnetic sensor on the computer operates by detecting geomagnetism. Therefore, the
magnetic sensor may not function properly and it readings may be inaccurate, especially in the
following environments.

Inside or near steel structures such as buildings or bridges

•

Inside or near automobiles, or near train power lines

•

Near metallic furniture or appliances

•

When the AC adaptor or other peripheral devices are brought closer to the computer

•

Near magnets, speakers, or other objects with strong magnetic fields

•

The magnetic directions indicated by the magnetic sensor may not be accurate immediately after
purchase or in environments with poor magnetic fields.

In such cases, turn on the computer and move it as follows.

Hold the computer so that its screen side is facing upward and level.
While keeping the computer level, rotate it 90 degrees or more clockwise.
Return the computer to position , and rotate it 90 degrees or more counterclockwise.
Return the computer to position .
Tilt the computer 90 degrees or more to the left so that the left side of the computer tilts down.
Return the computer to position , and tilt it 90 degrees or more to the right so that the right

side of the computer tilts down.

CAUTION

Hold the computer firmly when moving it. Strong shocks from dropping the computer may

●

result in damage.

Useful Information

Maintenance

If drops of water or other stains get on the surface of the LCD panel, wipe them off immediately.

Failure to do so may result in staining.

To clean the LCD panel

Use the soft cloth included with the computer. (For further information, refer to “Suggestions About

Cleaning the LCD Surface” è Reference Manual “Screen Input Operation”.)

To clean areas other than the LCD panel

Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted

detergent and wring it thoroughly.

CAUTION

Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing

●

discoloration, etc. Do not use commercially-available household cleaners and cosmetics, as they
may contain components harmful to the surface.
Do not apply water or detergent directly to the computer, since liquid may enter inside of the

●

computer and cause malfunction or damage.

12

Dispose of Computer

<For Europe and U.S.A./Canada>

Attention Customers

Don't remove the battery by yourself. The battery must be removed by qualified professionals.
When disposing of this product, be sure to contact qualified professionals to remove the battery.

Attention Qualified professionals to remove the battery

Dispose of this product correctly in accordance with the local regulations after removing the battery
as shown in the following procedure.

■ Preparation

Remove all peripherals (SD memory card, etc.).

●

Erase the stored data. (è Reference Manual “Erasing Flash Memory Data”)

●

CAUTION

Never disassemble the computer except before disposal.

●

Refer to “Safety Precautions and Regulatory Information” for precautions when disposing of the

●

computer.

1. Turn off the computer completely. (è page 9)
Do not use sleep/hibernation.

●

2. While connecting the AC adaptor, press both volume buttons ( and ) at the same time

for more than five seconds.
The built-in battery’s power output stops.

Disconnect the AC adaptor, and press the power button for 1 second or longer and confirm

●

the computer does not start up.

3. Turn over the computer, and peel off the seal (A) on the side

of Interface cover with a thin pointed tool.

A

Useful Information

4. Remove the screws (3), and lift up Interface cover to remove.

13

Handling and Maintenance

5. Remove the silver screw.

6. Remove the screws (10).

7. Unhook the claws on the upper part of the cover ( ), and
open the cover from the right side ( ).

The left side of the cover is connected to the computer

●

Useful Information

with the cord. Do not pull the cord.

14

8. Disconnect the connector (B).
Insulate the connectors on the built-in battery by covering
them with plastic tape, for example.

9. Remove the screws (7) that secures the built-in battery
(C), and remove the built-in battery.

B

C

Reinstalling Software

Reinstalling software will return the computer to the default condition. When you reinstall the
software, the flash memory data will be erased.
Back up important data to other media or an external hard disk before reinstallation.

CAUTION

Do not delete the Recovery Partition on the flash memory. The Recovery Partition is not available

●

to store data.
To check the Recovery Partition, perform the following methods.

Perform the following procedure.

Long touch at the bottom left corner of the desktop screen.

●

Touch [Disk Management].

NOTE

You can use the following buttons instead of the keyboard (è page 4).

●

: ↓ key
: ↑ key
: Enter key
: F2 key (Default setting)
Connect the AC adaptor and do not remove it until reinstallation is complete.

●

■ Remove everything and reinstall Windows

You can reinstall the OS that was pre-installed at the time of purchase (Windows 8.1).

Preparation

<Only for model with TPM> Connect the external keyboard.

●

Remove all peripherals.

●

1 Perform “Remove everything and reinstall Windows”.

Open the charms, and touch - [Change PC settings] - [Update and recovery] -

[Recovery].

Touch [Get Started] under "Remove everything and reinstall Windows".
Touch [Next].
Select the option.

[Just remove my files]

•

Perform the reinstallation of Windows in a few moments (Approximately 20 minutes).
[Fully clean the drive]

•

By fully cleaning, the deleted files can not be recovered easily and the security level will
be increased. The processing time will be longer (Approximately 140 minutes).

Follow the on-screen instructions.

After the reinstallation, the computer will restart.

Do not interrupt installation, for example by turning off the computer or performing other

●

operation.
Otherwise installation may become unavailable as Windows may not start up or the data
may be corrupted.

2 Perform the “First-time Operation” (è page 6).

NOTE

The date and time, and the time zone may not be correct. Be sure to set them correctly.

●

Useful Information

3 Perform Windows Update.

15

Reinstalling Software

4 <Only for model with TPM> Clear TPM.

Perform either of the following procedures.

Long touch at the bottom left corner of the desktop screen.

●

Slide up from the middle of the Start screen with a finger.

●

Touch [Run], then input "tpm.msc" and touch [OK].
Touch [Clear TPM ...] under "Actions" on the right of the "TPM Manager on Local Computer"

screen.

Touch [Restart] of the "Clear the TPM security hardware" screen.

The computer will restart.
When "TPM configuration change was requested to ..." is displayed, press
Touch the Desktop tile, and when "TPM is ready" appears, touch [Close].

■ Flash memory Recovery

If the problem persists after performing “Remove everything and reinstall Windows”, follow the
instructions below.

Preparation

<Only for model with TPM> Connect the external keyboard.

●

Remove all peripherals.

●

1 Start the Setup Utility.

Open the charms, and touch - [Change PC settings] - [Update and recovery] -

[Recovery].
Touch [Restart now] under "Advanced startup".
Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].

If the password is requested, enter the Supervisor Password.

Useful Information

2 Write down all of the contents of the Setup Utility and touch [Exit] and

3 Check the [UEFI Boot] setting of the Setup Utility.

4 Touch [Exit] and double-touch [Save Values and Reboot].

5 Press (Rotation lock) button while "Panasonic" boot screen is

6 Touch [Exit] and double-touch [Recovery Partition].
7 Touch [Next].
8 Touch [YES].
9 At the License Agreement screen, touch [Yes, I agree to the provisions

●

double-touch [Load Default Values].

At the confirmation message, touch [Yes].

When reinstalling Windows 8.1: [Enabled]

At the confirmation message, touch [Yes].
Computer will restart.

displayed.

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

●

above and wish to continue!] and touch [Next].

F12

.

16

10 Touch [Next].

If the option is displayed, select the setting and touch [Next].

[Reinstall Windows to the System Disk to factory default.]

●

Select this option when you want to install Windows to the factory default. After installation,
you can create a new partition. For how to create a new partition, refer to “To change the
partition structure” (è page 8).
[Reinstall to the OS related partitions.]

●

Select this option when the flash memory has already been divided into several partitions.
For how to create a new partition, refer to “To change the partition structure” (è page 8).
You can keep the partition structure.

*1

This does not appear if Windows cannot be installed to the recovery partition and the area usable

by Windows.

*1

11 At the confirmation message, touch [YES].

Installation starts according to the instructions on the screen. (It will take approximately
20 minutes.)

Do not interrupt installation, for example by turning off the computer or other operation.

●

Otherwise installation may become unavailable as Windows may not start up or the data
may be corrupted.

12 When Ending process screen is displayed, touch [OK] to turn off the

computer.

13 Perform the “First-time Operation” (è page 6).

NOTE

The date and time, and the time zone may not be correct. Be sure to set them correctly.

●

If the password is requested, enter the Supervisor Password.

●

Useful Information

14 Start the Setup Utility and change the settings as necessary.
15 Perform Windows Update.
16 <Only for model with TPM> Clear TPM (è page 16).

17

Reinstalling Software

■ Using Recovery Disc

Use the Recovery Disc in the following conditions.

You have forgotten the administrator password.

•

Installation is not complete. The recovery partition in the flash memory may be broken.

•

Preparation

Prepare the following items:

●

Recovery Disc (è Reference Manual “Recovery Disc Creation Utility”)

•

USB DVD drive (optional) (refer to recent catalogs and other sources for information

•

about the products available)
<Only for model with TPM> External keyboard

•

Remove all peripherals (except for the USB DVD drive).

●

1 Connect the DVD drive to the USB port.
2 Start the Setup Utility.

Open the charms, and touch - [Change PC settings] - [Update and recovery] -

[Recovery].
Touch [Restart now] under "Advanced startup".
Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].

If the password is requested, enter the Supervisor Password.

●

3 Write down all of the contents of the Setup Utility and touch [Exit] and

double-touch [Load Default Values].

At the confirmation message, touch [Yes].

4 Check the [UEFI Boot] setting of the Setup Utility.

Useful Information

When installing Windows 8.1: [Enabled]

5 Set the Recovery Disc into the DVD drive.
6 Touch [Exit] and double-touch [Save Values and Reboot].

At the confirmation message, touch [Yes].
The computer will restart.

7 Press (Rotation lock) button while "Panasonic" boot screen is

displayed.

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

●

8 Touch [Exit], then double-touch your DVD drive in [Boot Override].

The computer will restart.

9 Touch [Reinstall Windows.] and touch [Next].
10 Touch [YES].
11 At the License Agreement screen, touch [Yes, I agree to the provisions

above and wish to continue!] and touch [Next].

18

12 Touch [Next].

If the option is displayed, select the setting and touch [Next].

[Reinstall Windows to the System Disk to factory default.]

●

Select this option when you want to install Windows to the factory default. After installation,
you can create a new partition. For how to create a new partition, refer to “To change the
partition structure” (è page 8).
[Reinstall to the OS related partitions.]

●

Select this option when the flash memory has already been divided into several partitions.
For how to create a new partition, refer to “To change the partition structure” (è page 8).
You can keep the partition structure.

*1

This does not appear if Windows cannot be installed to the recovery partition and the area usable

by Windows.

*1

13 At the confirmation message, touch [YES].

Installation starts according to the instructions on the screen. (It will take approximately
30 - 45 minutes.)

Do not interrupt installation, for example by turning off the computer.

●

Otherwise installation may become unavailable as Windows may not start up or the data
may be corrupted.

14 When the "Insert No.2 Media into optical drive." message is displayed,

replace with the other disc and then touch [OK].

15 When Ending process screen is displayed, remove the Recovery Disc

and DVD Drive and then touch [OK].

Follow the on-screen instructions.
Some models may take approximately 40 minutes.

16 Perform the “First-time Operation” (è page 6).

NOTE

The date and time, and the time zone may not be correct. Be sure to set them correctly.

●

Useful Information

17 Start the Setup Utility and change the settings as necessary.
18 Perform Windows Update.
19 <Only for model with TPM> Clear TPM (è page 16).

Connect the external keyboard.

19

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced
troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s
instruction manual. If the problem persists, contact Panasonic Technical Support. You can also check
the computer’s status in the PC Information Viewer
(è Reference Manual “Troubleshooting (Advanced)”).

■ Starting Up

Cannot start up.
The power indicator or
battery indicator is not
lit.

You have forgotten the
password.

“Remove disks or other
media. Press any key
to restart” or a similar
message appears.

Windows startup and
operation is slow.

Troubleshooting

The date and time are
incorrect.

Connect the AC adaptor.

●

Remove the AC adaptor, and then connect it again.

●

If a device is connected to the USB port, disconnect the device, or set

●

[USB Port] or [Legacy USB Support] to [Disabled] in the [Advanced]
menu of the Setup Utility.
Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot] should

●

be set to [Enabled].
Supervisor Password or User Password: Contact Panasonic Technical

●

Support.
Administrator password:

●

If you have a password reset disk, you can reset the administrator

•

password. Set the disk and enter any wrong password, then follow
the on-screen instructions and set a new password.
If you do not have a password reset disk, reinstall (è page 15) and set

•

up Windows, and then set a new password.

If a device is connected to the USB port, disconnect the device, or set

●

[USB Port] or [Legacy USB Support] to [Disabled] in the [Advanced]
menu of the Setup Utility.
If the problem persists after removing the disk, it may be a flash

●

memory failure. Contact Panasonic Technical Support.

Start the Setup Utility (è Reference Manual “Setup Utility”) to

●

return the Setup Utility settings (excluding the passwords) to the
default values. Start the Setup Utility and make the settings again.
(Note that the processing speed depends on the application software,
so this procedure may not make Windows faster.)
If you installed a resident software after purchase, turn off the

●

residence.
Make the correct settings.

●

Perform either of the following procedures.

Long touch at the bottom left corner of the desktop screen.

●

Slide up from the middle of the Start screen with a finger.

●

Touch [Control Panel].
Touch [Clock, Language, and Region] - [Date and Time].

If the problem persists, the internal clock battery may need to be

●

replaced. Contact Panasonic Technical Support.
When the computer is connected to LAN, check the date and time of

●

the server.
The 2100 A.D. or later year will not be correctly recognized on this

●

computer.

20

■ Starting Up

[Executing Battery
Recalibration] screen
appears.

[Enter Password]
does not appear when
resuming from sleep/
hibernation.

Cannot resume.

Other startup problems.

The Battery Recalibration was canceled before Windows was shut

●

down last time. To start up Windows, turn off the computer by the
power switch, and then turn on.

Select [Enabled] in [Password On Resume] in the [Security] menu of

●

the Setup Utility (è Reference Manual “Setup Utility”).
The Windows password can be used instead of the password set in

●

the Setup Utility.

Add a password.

1. Open the charms, and touch - [Change PC settings] ­[Accounts].

2. Touch [Sign-in options], and touch [Add] under "Password".

Perform either of the following procedures.

Long touch at the bottom left corner of the desktop screen.

●

Slide up from the middle of the Start screen with a finger.

●

1. Touch [Control Panel].

2. Touch [System and Security] - [Power Options] - [Require a
password on wakeup] and add a check mark for [Require a
password].

One of the following operations may have been carried out. Press the

●

power switch to turn on the computer. Data not saved will be lost.

In sleep mode, the AC adaptor was disconnected, or a peripheral

•

was connected or disconnected.
The power switch was pressed for four seconds or longer to forcibly

•

turn off the computer.

An error may occur when the computer automatically enters the sleep

●

or hibernation mode while the screensaver is active. In this case, turn
off the screensaver or change the pattern of the screensaver.

Start the Setup Utility (è Reference Manual “Setup Utility”) to

●

return the Setup Utility settings (excluding the passwords) to the
default values. Start the Setup Utility and make the settings again.
Remove all peripheral devices.

●

Check to see if there was a disk error.

●

Remove all peripheral devices including an external display.
Perform either of the following procedures.

Long touch at the bottom left corner of the desktop screen.

●

Slide up from the middle of the Start screen with a finger.

●

Touch [File Explorer].
Long touch [Windows (C:)], and touch [Properties].
Touch [Tools] - [Check].
Follow the on-screen instructions.

Troubleshooting

21

Troubleshooting (Basic)

■ Entering Password

Even after entering the
password, password
input screen is
displayed again.

Cannot sign in to
Windows. (“The user
name or password is
incorrect.” is displayed.)

■ Shutting down

Windows does not shut
down.

■ Display

No display.

The screen is dark.

Troubleshooting

<Only if the external keyboard is connected>

The computer may be in ten-key mode.

●

Disable the ten-key mode, and then input.
The computer may be in Caps Lock mode.

●

Disable the Caps Lock mode, and then input.
The user name (account name) includes an “@” mark.

●

- If another user account name exists:
Sign in to Windows using another user account name, and delete the
account name that includes “@”. Then create a new account name.

- If no other account name exists:
You need to reinstall Windows (è page 15).

Remove the USB devices.

●

Wait one or two minutes. It is not a malfunction.

●

The external display may be selected.

●

Open the charms, and touch - [Project].
Select the display mode.

When using an external display,

●

Check the cable connection.

•

Turn on the display.

•

Check the settings of external display.

•

The display is turned off by the power-saving function.

●

Touch the screen.
The computer entered sleep or hibernation by the power-saving

●

function. To resume, press the power switch.
The screen is darker when the AC adaptor is not connected. Open

●

the Dashboard for Panasonic PC and adjust the brightness. As you
increase the brightness, battery consumption increases.
You can separately set the brightness for when the AC adaptor is
connected and when not connected.
Under factory default settings, the brightness of the display screen

●

will adjust automatically based on the ambient light detected by the
ambient light sensor. You can adjust the settings for this sensor
(è page 11).

22

■ Display

The screen is
disordered.

The external display
does not work normally.

Cannot rotate the
display.

■ Screen

The pointer does not
work.

The touchscreen does
not work properly.

Want to disable touch
operation.

Changing the number of display colors and resolution may affect the

●

screen. Restart the computer.
Connecting/disconnecting an external display may affect the screen.

●

Restart the computer.
If the external display does not support the power saving function, it

●

may not work normally when the computer enters the power saving
mode. Turn off the external display.

The application program currently running may not support the image

●

rotation. Quit the program, and then try to rotate the image. This can
ameliorate the status.
When the automatic rotation is off, screen display does not rotate

●

automatically.
When an external display is connected to the computer and the

●

computer is rotated while in the [Extend] mode:
The screen display on the external display does not rotate.
The screen display on the internal LCD remains landscape, and does
not rotate.

When using the external mouse, connect it correctly.

●

Restart the computer using the external keyboard/mouse.

●

If the computer does not respond to external keyboard/mouse

●

commands, read “No response” (è page 24).
Make sure that the grounding of the AC plug is connected properly.

●

If a device that emits strong radio waves near this product, should be

●

kept away.
When the computer enters Safe Mode, please operate it with an

●

external mouse.
The problem may be improved by adjusting the sensitivity using the

●

following application software.

Slide up from the middle of the Start screen with a finger.
Touch [Touch Screen Control Panel] under "ELAN".

Follow the instructions on the screen.

Using the following application software disables touchscreen

●

operation.

Slide up from the middle of the Start screen with a finger.
Touch [Touch Screen Switch Utility] under "Panasonic".

Follow the instructions on the screen.

Troubleshooting

■ On-screen Manual

“This page cannot be
displayed” or “Script
Error” displayed.

Touch other page in on-screen manual.

●

Quit and restart the on-screen manual.

●

23

Troubleshooting (Basic)

■ Others

No response.

Cannot connect to a
network.

Troubleshooting

Open Task Manager and close the software application that is not

●

responding.
An input screen (e.g., password input screen at startup) may be hidden

●

behind another window. Touch the application icons at the bottom of
the screen to check.
Press the power switch for four seconds or longer to shut down

●

the computer, and then press the power switch to turn it on. If the
application program does not work normally, uninstall and reinstall the
program. To uninstall,

Perform either of the following procedures.

Long touch at the bottom left corner of the desktop screen.

●

Slide up from the middle of the Start screen with a finger.

●

Touch [Control Panel].
Touch [Programs] - [Uninstall a program].

When connecting a peripheral device to use with this computer for the

●

first time, updating the driver may take a few minutes. Please wait it is
completed.
By a strong radio waves noise from the outside, touchscreen may not

●

work properly.

If a device that emits strong radio waves near this product, should be

•

kept away.
Make sure that the grounding of the AC plug is connected properly.

•

If source of the radio waves cannot be kept away, please operate it

•

with an external mouse.

Set the device ([Wireless LAN] / [Bluetooth] of [Wireless Configuration])

●

to [Enabled] in the [Advanced] menu of the Setup Utility (Wireless
Configuration).

Open the charms, and touch - [Change PC settings] - [Network] -

●

[Airplane mode*1].

Set "Airplane mode*1" to [Off], and then;

set "Wi-Fi" to [On] (for wireless LAN).
set "Bluetooth" to [On] (for Bluetooth).

*1

: Screen messages are explained in [English (United States)].

(Depending on the language preference, some screen messages
in these instructions are different from the actual screen
messages. For example, [Flight mode] may be displayed instead
of [Airplane mode] in some language preference.)

24

LIMITED USE LICENSE AGREEMENT

THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC
PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE
USED BY YOU ONLY IN ACCORDANCE WITH THE LICENSE TERMS DESCRIBED BELOW.
YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE YOUR
ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their
use to you. You assume sole responsibility for the selection of the Product (including the associated
Programs) to achieve your intended results, and for the installation, use and results obtained
therefrom.

LICENSE

A. Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive right

and license to use the Programs in accordance with the terms and conditions stated in this
Agreement. You acknowledge that you are receiving only a LIMITED LICENSE TO USE the
Programs and related documentation and that you shall obtain no title, ownership nor any other
rights in or to the Programs and related documentation nor in or to the algorithms, concepts,
designs and ideas represented by or incorporated in the Programs and related documentation, all
of which title, ownership and rights shall remain with Panasonic Corporation or its suppliers.

B. You may use the Programs only on the single Product which was accompanied by the Programs.

C. You and your employees and agents are required to protect the confidentiality of the Programs.

You may not distribute or otherwise make the Programs or related documentation available
to any third party, by time-sharing or otherwise, without the prior written consent of Panasonic
Corporation.

D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related

documentation for any purpose, except that you may make one (1) copy of the Programs for
backup purposes only in support of your use of the Programs on the single Product which was
accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.

E. You may transfer the Programs and license them to another party only in connection with your

transfer of the single Product which was accompanied by the Programs to such other party. At the
time of such a transfer, you must also transfer all copies, whether in printed or machine readable
form, of every Program, and the related documentation, to the same party or destroy any such
copies not so transferred.

F. You may not remove any copyright, trademark or other notice or product identification from the

Programs and you must reproduce and include any such notice or product identification on any
copy of any Program.

YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR
ELECTRONICALLY TRACE THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.

YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY
THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.

IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY,
EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY
TERMINATED.

Appendix

25

LIMITED USE LICENSE AGREEMENT

TERM

This license is effective only for so long as you own or lease the Product, unless earlier terminated.
You may terminate this license at any time by destroying, at your expense, the Programs and related
documentation together with all copies thereof in any form. This license will also terminate effective
immediately upon occurrence of the conditions thereof set forth elsewhere in this Agreement, or if
you fail to comply with any term or condition contained herein. Upon any such termination, you agree
to destroy, at your expense, the Programs and related documentation together with all copies thereof
in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND
AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS
THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH
SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY
OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS
AGREEMENT.

Appendix

26

Specifications

This page provides the specifications for the basic model.
The model number is different according to the unit configuration.

To check the model number:

●

Check the bottom of the computer or the box the computer came in at the time of purchase.
To check CPU speed, memory size and the flash memory drive size:

●

Run the Setup Utility (è Reference Manual “Setup Utility”) and select [Information] menu.
"Processor Speed": CPU speed, "Memory Size": Memory size, "Hard Disk": Flash Memory drive
size

■ Main Specifications

Model No. UT-MA6027HEZ
CPU

Chipset Mobile Intel® QM77 Express Chip set
Video controller NVIDIA
Memory
Video Memory
Storage

*1

*1*2

*3

Display Method 20” IPSα, 230ppi, Aspect ratio 15:10

Internal LCD 16,777,216 colors (3840 × 2560 dots)
External

Display

*4

DisplayPort™*516,777,216 colors (3840 × 2160 dots Max.)

*6

HDMI
Wireless LAN
LAN IEEE 802.3 10Base-T/IEEE 802.3u 100Base-TX/IEEE 802.3ab 1000Base-T
Bluetooth

*7

Sound Speaker WAVE and MIDI playback, Intel

Microphone Internal mic for camera
Security Chip TPM (TCG V1.2 compliant)
Camera Front 1280 × 720 dots, 30 fps (Video)

Rear 1280 × 720 dots, 30 fps (Video) / 2592 × 1944 dots (Still)
Sensor Ambient light

sensor

Magnetic

sensor

Gyro sensor

Acceleration

sensor
Card Slot Smart Card

SD Memory

*10

Card
Interface USB port 3.0 x 1

Intel® Core™ i7-3687U vPro™ Processor (4 MB*1 cache, up to 3.30 GHz)
with Intel

®

Turbo Boost Technology

®

QUADRO® K1000M
16 GB
2 GB dedicated VRAM
Flash memory drive: 256 GB
Approx. 14 GB is used as a partition with flash memory recovery tools. (Users

cannot use this partition.)
Approx. 1 GB is used as a partition with system tools. (Users cannot use this
partition.)

16,777,216 colors (1920 × 1200 dots Max.)

®

Intel

Centrino® Advanced-N 6235 (a/b/g/n) (è page 28)

è page 29

®

High Definition Audio subsystem support,

Stereo speaker

*8

Equipped

*9

x 1
x 1

*11

, LAN port (RJ-45), Mini DisplayPort™, Expansion Bus
Connector, Headphone (Miniature jack, 3.5 DIA / Impedance 32 Ω, Output
Power 4 mW × 2, Stereo)

Appendix

27

Specifications

■ Main Specifications

Model No. UT-MA6027HEZ

Pointing Device Capacitive Multi touch screen (up to 10 touch) / Electronic Touch Pen

(optional)
Power Supply AC adaptor or internal battery
AC Adaptor
Internal Battery Li-ion 11.1 V, 4770 mAh (typ.), 4590 mAh (min.) (Not replaceable by user)

Operating Time

Charging
Time

Power Consumption

Physical Dimensions
(W × D × H)

Weight

Environment

*12

*13

Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 7.05 A

Approx. 2.5 hours

Power on Approx. 4.0 hours

*14

Power off Approx. 2.5 hours

*15

Approx. 65 W

(maximum when recharging in the ON state)

475 mm × 334 mm × 12.5 mm (without protruding parts)

Approx. 2.54 kg

Operating

Temperature 5 °C to 35 °C

Humidity 30% to 80% RH (No condensation)

Storage Temperature -20 °C to 60 °C

Humidity 30% to 90% RH (No condensation)

*16

/ Approx. 105 W

■ Software

Base OS Windows® 8.1 Pro Update 64-bit

Installed OS

*17

Pre-installed Software

*17

Windows® 8.1 Pro Update 64-bit

PC Information Viewer, Battery Recalibration Utility, Infineon TPM

Professional Package

*8 *18

, Dashboard for Panasonic PC, Recovery Disc
Creation Utility, Power Plan Extension Utility, Manual Selector, Wireless
Toolbox, Intel
Software for Bluetooth

®

PROSet/Wireless Software, Intel® PROSet/Wireless

®

Technology, Touch Screen Control Panel, Touch

Screen Switch Utility

Aptio Setup Utility

*19

, PC-Diagnostic Utility, Hard Disk Data Erase Utility

■ Wireless LAN

Data Transfer Rates IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched)

IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)
IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched)

Appendix

IEEE802.11n
(HT20) GI

GI

(HT40) GI

GI

Standards Supported IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n

*22

:

*23

= 400ns: 150/130/115/86/72/65/57/43/28/21/14/7 Mbps

(automatically switched)

*23

= 800ns: 130/117/104/78/65/58/52/39/26/19/13/6 Mbps

(automatically switched)

*23

= 400ns: 300/270/240/180/150/135/120/90/60/45/30/15 Mbps

(automatically switched)

23

*

= 800ns: 270/243/216/162/135/121/108/81/54/40/27/13 Mbps

(automatically switched)

*21

*21

*21

*21

*20

*21

*21

*21

28

■ Wireless LAN

Transmission method OFDM system, DSSS system
Wireless Channels Used IEEE802.11a: Channels 36/40/44/48/52/56/60/64/100/104/108/112/116/

120/124/128/132/136/140
IEEE802.11b / IEEE802.11g: Channels 1 to 13
IEEE802.11n: Channels 1-13/36/40/44/48/52/56/60/64/100/104/108/112/

116/120/124/128/132/136/140

RF Frequency Band IEEE802.11a: 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.7 GHz

IEEE802.11b / IEEE802.11g: 2.412 GHz - 2.472 GHz
IEEE802.11n: 2.412 GHz - 2.472 GHz, 5.18 GHz - 5.32 GHz,

5.5 GHz - 5.7 GHz

■ Bluetooth

*7

Bluetooth Version 4.0

Classic mode / Low Energy mode

Transmission method FHSS system
Wireless Channels Used Channels 1 to 79 / Channels 0 to 39
RF Frequency Band 2.402 GHz - 2.480 GHz

*1

1 MB = 1,048,576 bytes/1 GB = 1,073,741,824 bytes

*2

A segment of the main memory is allotted automatically depending on the computer’s operating status. The

size of the Video Memory cannot be set by the user.

*3

1 MB = 1,000,000 bytes/1 GB = 1,000,000,000 bytes. Your operating system or some application software will

report as fewer GB.

*4

Selectable resolution depends on the specifications of the external display. Display may be impossible using

some connected external displays.

*5

Use the DisplayPort cable with a ferrite core.

*6

Only when connected to Cradle (optional).

DRM(Digital Rights Management) contents are not available through HDMI connector of Cradle.

*7

Does not guarantee operation of all Bluetooth peripherals.

*8

Only for model with TPM.

On the Start screen, touch the [Manual Selector] tile, and select “Installation Manual for Trusted Platform
Module (TPM)”.

*9

Only for model with Smart Card slot.

*10

Operation has been tested and confirmed using Panasonic SD Memory Card with a capacity of up to 2 GB,

Panasonic SDHC Memory Card with a capacity of up to 32 GB, and Panasonic SDXC Memory Card with a
capacity of up to 64 GB.
Operation on other SD equipment is not guaranteed.

*11

Does not guarantee operation of all USB-compatible peripherals.

*12

The AC adaptor is compatible with power sources up to 240 V AC adaptor.

*13

Measured at LCD brightness: 60 cd/m

Varies depending on the usage conditions, or when an optional device is attached.

*14

Varies depending on the usage conditions.

*15

Approx. 0.5 W when the battery is fully charged (or not being charged) and the computer is OFF.

2

Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.3 W) simply by
having the AC adaptor plugged into an AC outlet.

*16

Rated power consumption 23-E-1

*17

Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is installed

by using the flash memory recovery and the recovery disc.

*18

Must be installed before use.

*19

In this manual, the “Aptio Setup Utility” is referred to as “Setup Utility”.

*20

Perform on the recovery disc.

*21

It does not correspond to IEEE802.11a+b+g+n standards.

Actual speeds may differ.

*22

Available when set to “WPA-PSK”, “WPA2-PSK” or “none”.

*23

Only available when HT40 enabled by the computer and access point which associated supports HT40.

Appendix

29

Standard Limited Warranty

For Europe

Panasonic System Communications Company Europe

Panasonic System Communications Company Europe (referred to as “Panasonic”) will repair
this product (other than software, which is treated in a different section of this warranty) with new
or refurbished parts, from the date of original purchase in the event of a defect in materials or
workmanship. This warranty only applies to new Panasonic Toughbooks purchased in the EEA and
Switzerland and Turkey.
Panasonic (or its authorised Service Provider) target to repair your equipment within 48 hours from
its receipt in our service centre.
Additional charges may apply for shipment to countries outside of the European Union. Panasonic
will use all reasonable endeavours to ensure this service.

This warranty only covers failures due to defects in materials or workmanship which occur during
normal use for the applicable Service Agreement Period listed below. In the event that any product
(or part thereof) is replaced, Panasonic shall transfer ownership of the replacement product (or
part) to the customer and the customer shall transfer ownership of the replaced product (or part) to
Panasonic.

Service Agreement Period - from original date of purchase

Toughbooks (and every accessory included in the original packaging except the battery) - 3

•

years
Toughpads (and every accessory included in the original packaging except the battery) - 3 years

•

Accessories included in the original package - 3 years

•

Additional peripherals manufactured by Panasonic (including media bay devices such as

•

CD-Rom drives) - 1 year
Batteries - 6 months. Panasonic Warranty covers the battery for six months. A battery is

•

considered good if it maintains 50% of its charge capacity during the warranty period. If a
battery is returned under this contract and testing determines that it has charge capacity greater
than 50%, the battery will be returned with an invoice for the retail purchase price of a new
battery.

This warranty is extended solely to the original purchaser. A purchase receipt or other proof of date of
original purchase will be required before warranty performance is rendered.

Limits and Exclusions:

This warranty does not cover and shall be void for:

Broken or cracked LCD screen.

•

Defective pixel in notebook displays and LCD screens within 0.002%

•

Damage that is attributable to fire, theft or acts of God.

Appendix

•

Damage caused by environmental influences (electrical storms, magnetic fields, etc.).

•

Damage which has not been caused during normal operation

•

Repair of damage that is cosmetic only or does not affect product functionality such as wear and

•

tear, scratches and dents.
Failures caused by products not supplied by Panasonic.

•

Failures resulting from alteration, accidental damage, casualty, misuse, abuse or neglect.

•

Introduction of liquid or other foreign matter into the unit.

•

Improper installation, operation or maintenance.

•

Improper connections with peripherals.

•

Maladjustment of consumer controls such as function settings.

•

Modification or service by anyone other than Panasonic or its approved Service Providers.

•

Products used as short term rental or leased equipment.

•

Products whose serial number has been removed making the unit warranty condition impossible

•

to clearly determine.

30

THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/
SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT
EQUIPMENT/SYSTEMS. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY
RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.

There are no other express warranties except as listed above.

We strongly recommend that customers backup their data before sending back their unit to an
Authorised Service Provider.

Panasonic shall not be liable for loss of data or other incidental or consequential damages resulting
from the use of this product, or arising out of any breach of this warranty. All express and implied
warranties, including the warranties of satisfactory quality and fitness for a particular purpose are
limited to the applicable warranty period set forth above. Panasonic shall not be liable for any
indirect, special or consequential loss or damage (including without limitation any loss of profits)
arising from the use of this product or for any breach of this warranty.
This limited warranty gives you specific legal rights, and you may have other rights that vary from
country to country. You must consult the applicable country laws for a full determination of your rights.
This limited warranty is in addition to, and does not affect any rights arising out of any contract of sale
or by statute.

Panasonic System Communications Company Europe

Data Storage Media

Data Storage Media is the media on which the Operating System, drivers and programs originally
installed by Panasonic on the main unit are stored. This media is originally provided with the unit.

Panasonic warrants to you only that the disc(s) or other media on which the Programs are furnished
will be free from defects in material and workmanship under normal use for a period of sixty (60) days
from the date of delivery thereof to you, as evidenced by your purchase receipt.

This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions
contained in the Programs will meet your requirements or that the operation of the Programs will be
uninterrupted or error free.

Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the
replacement of any defective disk or other media which is returned to Panasonic’s authorized Service
Centre, together with a copy of the purchase receipt, within the aforesaid warranty period.

Panasonic shall have no obligation for any defects in the disk(s) or other media on which the
Programs are furnished resulting from your storage thereof, or for defects that have been caused
by operation of the disk(s) or other media otherwise than on the Product or in the environment
conditions other than those specified by Panasonic by alteration, accident, misuse, abuse,
neglect, mishandling, misapplication, installation, maladjustment of consumer controls, improper
maintenance, modification or damage that is attributable to acts of God. In addition, Panasonic shall
have no obligation for any defects in the disk(s) or other media if you have modified, or attempted to
modify any Program.

Duration of implied warranties, if any is limited to sixty (60) days.

Pre-installed software

Appendix

Pre-installed software means the software shipped pre-loaded by Panasonic, not that loaded by any
third party or selling agent.

31

Standard Limited Warranty

Panasonic and its suppliers makes no warranty, either express, implied or statutory, with respect
to software provided with the Product and licensed to Purchaser, its quality, performance,
merchantability, or fitness for a particular purpose. Panasonic does not warrant that the functions
contained in the software will be uninterrupted or error free. Panasonic assumes no risk of and
shall not in any case be liable for any damages, including, without limitation, any special, incidental,
consequential, or punitive damages arising from breach of warranty or contract, negligence or any
other legal theory, including, without limitation loss of goodwill, profits or revenue, loss of use of the
Programs or Products or any associated equipment, cost of capital, cost of any substitute equipment,
facilities, or services, downtime costs, or claims of any party dealing with such damages.

Some countries do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the above limitations or exclusions may not
apply to you.

This limited warranty gives you specific legal rights and you may also have other rights that vary from
country to country. You must consult applicable country laws for a full determination of your rights.

Contacts

Address

Web page

Helpdesk

English speaking service
French speaking service
German speaking service
Italian speaking service
Spanish speaking service
E-mail address

Czech speaking service
Hungarian speaking service
Polish speaking service
Romanian speaking service
Slovakian speaking service
E-mail address

Payments

Panasonic System Communications Company Europe
Panasonic Manufacturing U.K. Ltd.
Service Centre Building B4,
Wyncliffe Road, Pentwyn Industrial Estate, Cardiff,
United Kingdom
CF23 7XB

http://www.toughbook.eu/

[phone]
[phone]
[phone]
[phone]
[phone]
[e-mail]

[phone]
[phone]
[phone]
[phone]
[phone]
[e-mail]

[e-mail]

Appendix

32

Panasonic Corporation

Osaka, Japan

Importer’s name & address pursuant to the EU legislation

Panasonic System Communications Company Europe, Panasonic Marketing
Europe GmbH

Hagenauer Straße 43
65203 Wiesbaden
Germany

© Panasonic Corporation 2014 PB0514-0

P-2014-0067