Panasonic TDA50 User Manual

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Hybrid IP-PBX

User Manual

Model No. KX-TDA50

Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA50. Please read this manual carefully before using this product and save this manual for future use.

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Feature Highlights

1.8 Call Center (Page 85) 1.9.3 Voice Processing System (Page 93)

Appendix (Page 139) Consult your dealer

1.1 Before Operating the Telephones (Page

16)

Consult your dealer

This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers could be received. One extension can act as the supervisor, and monitor other group members.

Call Center

Queuing

Customers

ICD

Group 01

ICD

Group 02

You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls.

Voice Mail Integration

Message

This PBX optionally supports a Portable Station (PS) system. PSs can be used on the PBX with other wired telephones.

Wireless System

PC Phone/PC Console

This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PC Console provides advanced control and monitoring of your PBX.

Computer

If you are using a certain Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.

Easy Operation

ENTER

Navigator Key Jog Dial

Message/Ringer Lamp

This PBX can record or print out call information: date, time, extension no., dialed no., duration, etc.

Call Record

(Station Message Detail Recording)

Date

01/02/02

Time

10:03AM

11:07AM

Ext

1230

2230

• • • • • • •

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User Manual 3

In This Manual,

• The Proprietary Telephone is abbreviated as "PT".

The Single Line Telephone is abbreviated as "SLT".

The Portable Station is abbreviated as "PS".

The Proprietary Telephone with a Display is abbreviated as "Display PT".

The Digital Proprietary Telephone is abbreviated as "DPT".

• The following icons are used frequently.

ConditionsHints

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Important Information

WARNING

• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.

• WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.

• DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

• THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG. FOR SAFETY REASONS, THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.

• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

• TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

• TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY CONNECTORS OF THE UNIT.

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User Manual 5

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol

cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or

laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing

serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to protect

it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or other heat source. This product should not be placed in a built-in installation unless proper ventilation is provided.

7. This product should be operated only from the type of power source indicated on the product

label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin.

This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug.

9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will

be abused by people walking on it.

10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric

shock.

11. Never push objects of any kind into this product through cabinet slots as they may touch

dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

12. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified

person when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under

the following conditions:

a) When the power supply cord or plug is damaged or frayed. b) If liquid has been spilled into the product. c) If the product has been exposed to rain or water. d) If the product does not operate normally by following the operating instructions. Adjust only

those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

e) If the product has been dropped or the cabinet has been damaged.

IMPORTANT SAFETY INSTRUCTIONS

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f) If the product exhibits a distinct change in performance.

14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a

remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

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User Manual 7

Attention

• If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the telephone line. If the telephone operates properly, do not reconnect the unit to the line until the problem has been repaired by an authorized Panasonic Factory Service Center. If the telephone does not operate properly, chances are that the problem is in the telephone system, and not in the unit.

• Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit.

• This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and vibration, and should not be exposed to direct sunlight.

• Never attempt to insert wires, pins, etc., into the vents or holes of this unit.

• Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe it with

a soft cloth.

• Do not use any handset other than a Panasonic handset for KX-TDA50 use.

When you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

Product service

Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your certified Panasonic dealer for detailed instructions.

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MODEL NO.:

SERIAL NO.:

The serial number of this product may be found on the label affixed to the side of the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft.

DATE OF PURCHASE

NAME OF DEALER

DEALER’S ADDRESS

For your future reference

DEALER’S TELEPHONE NO.

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User Manual 9

F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

1. Notification to the Telephone Company

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US: ACJMF03AKX-TDA50. If requested, this number must be provided to the telephone company.

Installation must be performed by a qualified professional installer. If required, provide the telephone company with the following technical information:

• Telephone numbers to which the system will be connected

• Make: Panasonic

• Model: KX-TDA50

• Certification No.: found on the side of the unit

• Ringer Equivalence No.: 0.3A

• Facility Interface Code: 02LS2

• Service Order Code: 9.0F

• Required Network Interface Jack: RJ11

2. Ringer Equivalence Number (REN)

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US: ACJMF03AKX-TDA50. The digits represented by 03 are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

3. Incidence of Harm to the Telephone Lines

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

4. Changes in Telephone Company Communications Facilities, Equipment, Operations and

Procedures

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

5. Trouble with this equipment

If trouble is experienced with this equipment, for repair or warranty information, please see the attached warranty, which includes the Servicenter Directory. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

6. Connection to Party Line

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

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7. Combined Use with Alarm Equipment

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

When programming emergency numbers and/or making test calls to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the call before

hanging up.

2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.

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User Manual 11

For Cell Station

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void user’s authority to operate this device.

Note

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances.

CAUTION

To comply with FCC RF exposure requirements in uncontrolled environment:

• This equipment must be installed and operated in accordance with provided instructions and

a minimum 20 cm (8 in) spacing must be provided between antenna and all person’s body (excluding extremities of hands, wrist and feet) during wireless modes of operation.

• This transmitter must not be co-located or operated in conjunction with any other antenna

or transmitter.

Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W to 0.4 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

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Table of Contents

1 Operation........................................................................................15

1.1 Before Operating the Telephones ........................................................................16

1.1.1 Before Operating the Telephones ............................................................................ 16

1.2 Making Calls........................................................................................................... 25

1.2.1 Basic Calling ............................................................................................................ 25

1.2.2 Easy Dialing............................................................................................................. 28

1.2.3 Redial ...................................................................................................................... 32

1.2.4 When the Dialed Line is Busy or There is No Answer ............................................. 32

1.2.5 Alternate Calling—Ring/Voice ................................................................................. 38

1.2.6 Calling without Restrictions ..................................................................................... 38

1.2.7 Direct Inward System Access (DISA) ...................................................................... 40

1.2.8 Remote Setting ........................................................................................................ 42

1.3 Receiving Calls ...................................................................................................... 44

1.3.1 Answering Calls ....................................................................................................... 44

1.3.2 Hands-free Answerback .......................................................................................... 44

1.3.3 Call Pickup............................................................................................................... 45

1.3.4 Trunk Answer From Any Station (TAFAS) ................................................................ 46

1.3.5 ANSWER/RELEASE Button....................................................................................46

1.4 During a Conversation .......................................................................................... 49

1.4.1 Call Transfer............................................................................................................. 49

1.4.2 Call Hold ..................................................................................................................51

1.4.3 Call Splitting.............................................................................................................54

1.4.4 Call Waiting.............................................................................................................. 56

1.4.5 Multiple Party Conversation..................................................................................... 59

1.4.6 Mute......................................................................................................................... 64

1.4.7 Off-hook Monitor...................................................................................................... 65

1.4.8 Headset Operation .................................................................................................. 66

1.5 Absence Settings .................................................................................................. 68

1.5.1 Call Forwarding........................................................................................................ 68

1.5.2 Absent Message...................................................................................................... 71

1.5.3 Extension Lock ........................................................................................................ 72

1.6 Paging..................................................................................................................... 74

1.6.1 Paging...................................................................................................................... 74

1.6.2 Answering/Denying a Paging Announcement.......................................................... 75

1.7 Extension Settings ................................................................................................ 76

1.7.1 Timed Reminder ......................................................................................................76

1.7.2 Do Not Disturb (DND).............................................................................................. 77

1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA ....................... 78

1.7.4 Connected Line Identification Restriction (COLR) ................................................... 79

1.7.5 Calling Line Identification Restriction (CLIR) ........................................................... 80

1.7.6 Executive Busy Override Deny ................................................................................ 80

1.7.7 Background Music (BGM)........................................................................................ 81

1.7.8 Data Line Security ................................................................................................... 81

1.7.9 Time Service ........................................................................................................... 81

1.7.10 Paralleled Telephone ............................................................................................... 82

1.7.11 Wireless XDP Parallel Mode....................................................................................83

1.7.12 Extension Feature Clear .......................................................................................... 83

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1.8 Call Center ..............................................................................................................85

1.8.1 Log-in/Log-out, Wrap-up ..........................................................................................85

1.8.2 Incoming Call Distribution Group Monitor ................................................................87

1.8.3 Manual Queue Redirection ......................................................................................89

1.9 User-supplied Equipment......................................................................................91

1.9.1 Doorphone/Door Opener .........................................................................................91

1.9.2 Host PBX..................................................................................................................92

1.9.3 Voice Processing System.........................................................................................93

1.10 Walking Extension .................................................................................................99

1.10.1 Walking Extension....................................................................................................99

1.11 Display Proprietary Telephone ...........................................................................100

1.11.1 Call Log ..................................................................................................................100

1.11.2 Directories..............................................................................................................104

1.11.3 System Feature Access .........................................................................................107

2 Manager Operation......................................................................109

2.1 Control Features ..................................................................................................110

2.1.1 Extension Control...................................................................................................110

2.1.2 Time Service Mode Control ...................................................................................110

2.1.3 Dial Tone Transfer ..................................................................................................111

2.1.4 External Background Music (BGM) ........................................................................112

2.1.5 Outgoing Messages (OGM) ...................................................................................112

3 Customizing Your Phone & System...........................................115

3.1 Personal Programming........................................................................................116

3.1.1 Personal Programming...........................................................................................116

3.1.2 Settings on the Programming Mode.......................................................................117

3.1.3 Customizing the Buttons ........................................................................................126

3.2 Manager Programming ........................................................................................131

3.2.1 Programming Information.......................................................................................131

3.2.2 Manager Programming ..........................................................................................132

3.3 System Programming ..........................................................................................133

3.3.1 Programming Information.......................................................................................133

3.3.2 System Programming.............................................................................................135

4 Appendix ...................................................................................... 139

4.1 Troubleshooting ...................................................................................................140

4.1.1 Troubleshooting......................................................................................................140

4.2 Feature Number Table .........................................................................................143

4.2.1 Feature Number Table............................................................................................143

4.3 Tone.......................................................................................................................150

4.3.1 Tone .......................................................................................................................150

Index ...................................................................................................155

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Section 1

Operation

This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX.

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1.1 Before Operating the Telephones

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1.1 Before Operating the Telephones

1.1.1 Before Operating the Telephones

What Kind of Telephone Can Be Used?

You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7636. You can also use a Panasonic Portable Station (PS), e.g., KX-TD7690. Use the feature depending on the telephone you are using. If you are using

a Panasonic proprietary telephone with a special feature button such as or a display (Display PT) or both, you can follow the operation with the button or display messages for easy programming. If you use a large display telephone (e.g., KX-T7636), you can follow the displayed messages to use the features. If your telephone does not have feature buttons and/or a display, you may operate the PBX by entering a feature number instead. Follow the operation for your type of telephone. If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary telephone.

Portable Station (PS) Registration

You must register your PS in the PBX and determine its extension number before initial use. For PS registration, consult your dealer.

Feature Numbers

To use certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows:

• Flexible feature number

• Fixed feature number

Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers (factory installed) are used for operations.

A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in the "Feature Number Table" (Appendix).

• If you use a Panasonic proprietary telephone which does not have feature buttons, you may change one of the unused flexible buttons to a feature button. Refer to "3.1.3 Customizing the Buttons".

If you use a single line telephone which does not have the " " or "#" keys;

it is not possible to access features that have " " or "#" in their feature numbers.

REDIAL

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Tone

You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix).

Display

In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed. If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some proprietary telephones also give you easy access to features. A message is displayed depending on the feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the Navigator Key, you can access the desired feature. Furthermore, depending on the display proprietary telephone, you can operate features or make calls using the display message. Refer to "1.11 Display Proprietary Telephone".

Your Extension Number

If you use a Panasonic display proprietary telephone, you can check your own extension number on the display. Press the TRANSFER button or Soft (S1) button while on-hook.

Using a Navigator Key/Jog Dial/Volume Key

The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The contrast or the volume level and the items will change as follows:

Examples

The displays and the illustrations shown as examples are from a telephone connected to the KXTDA50.

Restrictions

Some features may be restricted at your extension under the system programming. Consult your manager or dealer.

Navigator Key Jog Dial Volume Key

(Level

increases

)

Down

(Level

decreases

)

RightLeft

ENTER

Left

(counter-clockwise)

Level

decreases

Right

(clockwise)

Level

increases

(Level

increases

)

Down

(Level

decreases

)

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1.1 Before Operating the Telephones

18 User Manual

Icon Descriptions

The following icons show you the feature availability, notes and action to use the features.

This feature cannot be used with a single line telephone.

Seize a CO line (One of the following).

• Press the CO button.

• Dial automatic line access

number 9.

• Dial CO line group access number and CO line group number.

See "Programming" for Related Programming if necessary.

Off-hook (One of the following).

• Lift the handset.

• Press the SP-PHONE button.

• Press the MONITOR button.

(To start talking, lift the handset.)

• Press TALK button.

Press the Call button on the Doorphone.

On-hook (One of the following).

• Hang up.

• Press the SP-PHONE button.

• Press the MONITOR button.

• Press CANCEL button.

Press the hookswitch lightly.

Press the corresponding feature button on the proprietary telephone.

Ta lk .

Enter the required number.

Enter the account code.

You will hear a busy, confirmation, dial, ring or ringback tone.

B. Tone: Busy Tone C. Tone: Confirmation Tone D. Tone: Dial Tone R. Tone: Ring Tone R. B. Tone: Ringback Tone

Dial an extension number. Dial outside phone number.

Dial the telephone number.

CO line

group no.

(CO)

desired no.

account code

extension no.

outside

phone no.

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1.1 Before Operating the Telephones

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When You Use a Panasonic Proprietary Telephone

If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations simple. The illustrations may differ from the buttons on your telephone.

Fixed Buttons

CO:

Used to make or receive an outside call. (Button assignment is required.) Also used as feature buttons. (Button assignment is required.) (Only the CO line "number" [e.g., 1, 2] may be shown on some telephones.)

SP-PHONE: Used for hands-free operation.

AUTO DIAL/STORE: Used for System/Personal Speed Dialing or storing program changes.

PAU SE : Used to insert a pause when storing a telephone number. This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone.

REDIAL: Used to redial the last dialed number.

MESSAGE: Used to leave a message waiting indication or call back the party who left the message waiting indication.

INTERCOM: Used to make or receive intercom calls.

Soft Buttons: Used to select the item displayed on the bottom of the display.

MONITOR: Used for hands-free dialing. You can monitor the party’s voice in hands-free mode.

AUTO ANS (Auto Answer)/MUTE: Used to receive an incoming call in hands-free mode or mute the microphone during a conversation.

TRANSFER: Used to transfer a call to another party.

HOLD: Used to place a call on hold.

FLASH/RECALL: Used to disconnect the current call and make another call without hanging up. This button also functions as a CANCEL button while on-hook.

CONF (Conference): Used to establish a multiple party conversation.

VOICE CALL/MUTE: Used to monitor an intercom call automatically, but it cannot be used for hands-free conversations. It also mutes the handset microphone during a conversation.

Call Forwarding (FWD)/Do Not Disturb (DND):

Used to perform Call Forwarding (FWD) or Do Not Disturb (DND).

(CO)

SP-PHONE

AUTO DIAL

STORE

PAUSE

REDIAL

MESSAGE

INTERCOM

MONITOR

AUTO ANS

MUTE

TRANSFER

HOLD

FLASH/ RECALL

CONF

VOICE CALL

MUTE

FWD/DND

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1.1 Before Operating the Telephones

20 User Manual

Customized Buttons

If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an "Account" button. To customize, refer to "3.1.3 Customizing the Buttons".

PROGRAM: Used to enter and exit the Programming mode.

ANSWER: Used to answer an incoming call.

RELEASE: Used to disconnect the line.

Navigator Key/Jog Dial/Volume Key: Used to adjust the volume and the display contrast or select desired items.

Programmable Feature (PF):

Located on the upper part of the CO button array or on the DSS Console.

Assigns the desired button and used to access the stored feature. Mostly used as a One-touch Dialing button. (Only the "F and number" may be shown on some telephones.)

MODE: Used to shift the display to access various features.

SELECT: Used to select the displayed item or to call the displayed phone number.

SHIFT: Used to access the second level of Soft button features.

ENTER: Used to confirm the selected item.

CANCEL: Used to cancel the selected item.

Buttons Feature

Loop-CO (L-CO)

Used to access an idle CO line for making outside calls. Incoming outside calls from any CO line arrive at this button.

PROGRAM

ANSWER

RELEASE

VOL

(PF)

MODE

SELECT

SHIFT

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1.1 Before Operating the Telephones

User Manual 21

Group-CO (G-CO)

Used to access an idle CO line in a specified CO line group for making outside calls. Incoming calls from CO lines in the assigned CO line group arrive at this button.

Single-CO (S-CO) Used to access a specified CO line for making or receiving outside calls.

Direct Station Selection (DSS)

Used to access an extension with one-touch. It is also possible to be changed to the other feature button.

One-touch Dialing Used to access a desired party or system feature with one-touch.

Group Directory Number (GDN)

Used to access a specified incoming call distribution group for making or receiving calls.

Message

Used to leave a message waiting indication or call back the party who left the message waiting indication.

Message for another extension Used to have a Message button for another extension.

Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls

Used to forward all calls to a specified destination or refuse.

FWD/DND—Outside calls Used to forward CO line calls to a specified destination or refuse.

FWD/DND—Intercom calls Used to forward intercom calls to a specified destination or refuse.

Group FWD—Both calls Used to forward all the calls to your group to a specified destination.

Group FWD—Outside calls Used to forward the CO line calls to your group to a specified destination.

Group FWD—Intercom calls

Used to forward the intercom calls to your group to a specified destination.

Account Used to enter an account code.

Conference Used to establish a multiple party conversation.

Terminate

Used to disconnect the current call and make another call without hanging up.

External Feature Access (EFA)

Used to access special features offered by a host PBX or a telephone company.

Call Park Used to park or retrieve a call in a preset parking zone.

Call Park (Automatic Park Zone)

Used to park a call in an idle parking zone automatically.

Call Log Used to show the incoming call information.

Call Log for ICD Group Used to have a Call Log button for incoming call distribution group.

Log-in/Log-out Used to switch between the log-in and log-out mode.

Log-in/Log-out of a specified group

Used to have a Log-in/Log-out button for another incoming call distribution group.

Log-in/Log-out for all groups Used to have a Log-in/Log-out button for all groups.

Hurry-up

Used to transfer the longest waiting call in the queue of an incoming call distribution group to the overflow destination.

Wrap-up Used to switch the wrap-up status, Ready and Not Ready mode.

Buttons Feature

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1.1 Before Operating the Telephones

22 User Manual

System Alarm Used to confirm a PBX error. For more details, consult your dealer.

Time Service (Day/Night/ Lunch/Break)

Used to switch the time service mode.

Answer Used to answer an incoming call.

Release

Used to disconnect the line during or after a conversation or to complete a Call Transfer.

Toll Restriction (TRS)

Used to change the toll restriction level of other extension users temporarily.

Calling Line Identification Restriction (CLIR)

Used to switch between the CLIP and CLIR services.

Connected Line Identification Restriction (COLR)

Used to switch between the COLP and COLR services.

Headset Used to talk using the headset.

Time Service Switching Mode (Automatic/Manual)

Used to switch the time service mode, Automatic or Manual.

Two-way Record Used to record a conversation into your own mailbox.

Two-way Transfer Used to record a conversation into the mailbox of a specific extension.

One-touch Two-way Transfer

Used to record a conversation into the mailbox of a specific extension with one-touch.

Live Call Screening (LCS)

Used to monitor your own voice mailbox while an incoming caller is leaving a message and, if desired, intercept the call.

Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension.

Buttons Feature

Page 23

1.1 Before Operating the Telephones

User Manual 23

How to Follow the Steps

An example of system operation is shown below.

The DSS button light shows the current status as follows:

Off: The extension is idle. Red on: Your or another extension is using the line.

For quick operation

If you are an operator or dial some extensions frequently, DSS buttons are useful.

Customizing Your Phone

3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button.

PT and SLT

PT/SLT/PS

Off-hook.

Talk.

Dial extension number or press DSS.

extension no.

(DSS)

Feature title

Operation steps

The description of the icons are explained on "Icon Descriptions".

Conditions

Hints

Programming References: The related or required programming is noted.

Calling Another Extension

To another extension (Intercom Call)

To call using a directory, refer to "1.11.2 Using the Directories".

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1.1 Before Operating the Telephones

24 User Manual

Connection Example

This diagram shows you a connection example.

KX-T7600 Digital Proprietary Telephone

Doorphone & Door Opener

External Music Source

Pager/

Speaker

Voice Processing

System

KX-T7636/ KX-T7633

Computer

Printer

Router

Telephone Company

Hybrid IP-PBX

Single Line

Telephone

Cell Station

Portable

Station

Wireless Phone

Fax Machine

Computer

USB

Analog Proprietary Telephone

Digital Proprietary Telephone

Amplifier

Computer

(Server)

Computer

Single Line

Telephone

Digital Proprietary Telephone

Private IP

Network

DSS Console

Page 25

1.2 Making Calls

User Manual 25

1.2 Making Calls

1.2.1 Basic Calling

— Calling Another Extension

— Calling an Outside Party

— TIE Line Access

— Account Code Entry

Calling Another Extension

Intercom Call

Operator Call

You can call an extension or a group assigned as the operator.

• The DSS button light shows the current status as follows:

Off: The extension is idle. Red on: Your or another extension is using the line.

• To call using a directory, refer to "1.11.2 Directories".

• For quick operation

If you are an operator or dial some extensions frequently, DSS buttons are useful.

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button.

PT and SLT

PT/SLT/PS

Off-hook.

Talk.Dial

extension number

or press

DSS

extension no.

(DSS)

PT/SLT/PS

Off-hook.

Enter

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1.2 Making Calls

26 User Manual

Calling an Outside Party

You have to seize a CO line before dialing an outside phone number because external calls are made via your PBX. Select one of the following methods:

Automatic Line Access

CO Line Group Access

To select the specified CO line

• Each of the S-CO button or G-CO button light shows the current status as follows:

Off: The line is idle. Red on: The line is in use.

• You may be restricted from making a call to the specified outside party. To make a call, refer to "1.2.6 Calling without Restrictions".

PT/SLT/PS

Off-hook. Talk.

Dial outside phone number.

Press L-CO or enter automatic

line access number.

(L-CO)

outside

phone no.

PT and SLT

PT/SLT/PS

Off-hook. Talk.

Press

G-CO

or enter

line group access number

and then

CO line group

number

(2 digits).

Dial

outside phone

number

outside

phone no.

(G-CO)

CO line

group no.

PT and SLT

PT/PS

Off-hook. Talk.

Press

S-CO

(S-CO)

Dial

outside

phone number

outside

phone no.

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1.2 Making Calls

User Manual 27

TIE Line Access

When your PBX is connected to a private network, you can access it.

To call

• To confirm number before dialing, you can enter a phone number and confirm it on the

display and then go off-hook. (Predialing)

• To make a call to another party without going on-hook, press the FLASH/RECALL

button. It will re-access the CO line and provide external dial tone. Pressing the Terminate button will provide intercom dial tone. You can dial the new phone number without going on/off-hook.

Customizing Your Phone

• 3.1.2 Settings on the Programming Mode–Preferred Line Assignment—Outgoing Select the seized line when going off-hook.

• 3.1.3 Customizing the Buttons Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (SCO) button or a Terminate button.

PT/SLT/PS

Off-hook. Talk.

Enter 7. Dial private

phone number.

private phone no.

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1.2 Making Calls

28 User Manual

Account Code Entry

You may give a specified account code to extension users and check their telephone usage. You can specify an account code for each client and check the call duration.

1.2.2 Easy Dialing

This is convenient for frequently dialed phone numbers.

— One-touch Dialing

— Personal Speed Dialing

— System Speed Dialing

— Hot Line

— Quick Dialing

• A Panasonic proprietary telephone extension user can enter an account code during

a conversation and when hearing reorder tone after the other party hangs up.

• Account codes may use the digits "0" through "9".

• If you enter the wrong code, press the " " key and re-enter the account code.

• You may not be able to make an outside call without an account code. Entry mode is

assigned to each user. Ask your manager for your mode.

• For your convenience, you can store the code with the phone number in the memory (e.g., Speed Dialing).

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit an Account button.

PT/SLT/PS

Enter #.

Off-hook.

account code

Enter

account code

(max. 10 digits).

Press

Account

enter

Dial

outside

phone number

outside

phone

no.

Seize CO line before entering outside phone number.

D.Tone

(Account)

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1.2 Making Calls

User Manual 29

One-touch Dialing

Personal Speed Dialing

You can store numbers at your extension for your personal use. (Default: 10 numbers, 00-09) This feature is also known as Station Speed Dialing.

To store a phone number

You can store a phone number into the flexible button for one-touch operation.

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit a One-touch Dialing button, store the desired phone number or feature number.

Press

One-touch

Dialing

Off-hook.

PT/PS

(One-touch Dialing)

Off-hook.

Enter

personal speed

dialing number

(2 digits).

Enter

desired

phone no.

personal speed

dialing no.

Enter

desired

phone number

(max. 32 digits).

PT/SLT

On-hook.

Enter 30.

Enter CO line access number before outside phone number.

C.Tone

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1.2 Making Calls

30 User Manual

To dial

System Speed Dialing

You can make calls using speed dialing numbers stored in the PBX.

Hot Line

You can make an outside call simply by going off-hook if you have preprogrammed your phone. This feature is also known as Pickup Dialing.

To store a phone number

• To call using a directory, refer to "1.11.2 Directories".

PT/SLT

Enter

. Dial

personal speed

dialing number

(2 digits).

personal speed

dialing no.

Off-hook.

Press

AUTO DIAL

or enter .

AUTO DIAL

STORE

PT/SLT/PS

Off-hook.

Press

AUTO DIAL

or enter .

Dial

system speed

dialing number

(3 digits).

system speed

dialing no.

AUTO DIAL

STORE

PT/SLT/PS

Enter #.

On-hook.

Off-hook.

Enter

desired

phone number

(max. 32 digits).

desired

phone

no.

Enter CO line access number before outside phone number.

Enter

740

Enter 2.

4 0

C.Tone

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1.2 Making Calls

User Manual 31

To set/cancel

To dial

Quick Dialing

You can make a call simply by pressing the preprogrammed number for quick dialing. For details, consult your manager or dealer.

• To call another party, dial the desired party’s phone number before the preprogrammed number is dialed.

• You should assign the intercom line as the seized line when going off-hook. (Preferred Line Assignment— Outgoing)

• If canceling Hot Line is difficult because this feature is activated immediately after going off-hook, consult your dealer.

Customizing Your Phone

• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing

Select the seized line when going off-hook.

• It is a useful feature for Hotel. For example, to dial the Room Service, dial the digit "3", not the full extension number.

PT/SLT/PS

Off-hook.

On-hook.

Enter 1 to set or

to cancel.

Set

Cancel

Enter

740

4 07

C.Tone

Off-hook.

PT/SLT/PS

Off-hook.

Dial

quick dialing

number

(max. 4 digits).

PT and SLT

quick dialing no.

PT/SLT/PS

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1.2 Making Calls

32 User Manual

1.2.3 Redial

This is convenient when calling the same outside party again.

— Last Number Redial

Last Number Redial

1.2.4 When the Dialed Line is Busy or There is No Answer

— Automatic Callback Busy

— Call Waiting

— Message Waiting

— Executive Busy Override

— Call Monitor

— DND Override

Automatic Callback Busy

You can set the telephone to receive callback ringing:

• when a dialed extension becomes idle.

• when your desired CO line that is in use by another extension becomes idle.

You cannot set Automatic Callback Busy for a busy party outside of the PBX.

When you answer the callback ringing:

• For an outside call: The line is seized.

• For an intercom call: The called extension starts ringing automatically.

• Up to 32 digits can be stored and redialed.

• After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.

PT/SLT/PS

Off-hook.

Press

REDIAL

or enter #.

REDIAL

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1.2 Making Calls

User Manual 33

To set (for both extension and CO line)

To answer the callback ringing from an idle extension

To answer the callback ringing from an idle CO line

Automatic Callback Busy Cancel

• If you do not answer the callback ringing within 10 seconds, this feature will be canceled.

PT/SLT/PS

While hearing a busy tone

Enter 6.

On-hook.

C.Tone

Off-hook.

PT/SLT/PS

Talk.

While hearing a callback ringing

R.B.Tone

Off-hook.

PT/SLT/PS

Talk.

Dial

outside

phone number

outside

phone no.

While hearing a callback ringing

Off-hook.

PT/SLT/PS

On-hook.

4 6

Enter 46.

C.Tone

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1.2 Making Calls

34 User Manual

Call Waiting

You can inform the called party that your call is waiting. This feature is also known as Busy Station Signaling (BSS).

Message Waiting

For a caller

To leave a message waiting indication

• Depending on the other party’s telephone, the "Off-hook Call Announcement (OHCA)" and the "Whisper OHCA" features can be used. You can talk to the other party through the speaker and the microphone (OHCA) or you only send a call announcement through the handset (Whisper OHCA), if they are having another conversation using the handset. Refer to "1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA".

For a caller When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back.

For a called extension As a message receiver, the Message button light or Message/Ringer Lamp lets you know that a call has been received. If you receive notification, you can call back the caller by a simple operation.

PT/SLT/PS

Enter 1.

While hearing a busy tone

PT/SLT/PS

Press MESSAGE or enter 4.

On-hook.

When the called extension is busy or does not answer

MESSAGE

C.Tone

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1.2 Making Calls

User Manual 35

To leave/cancel a message waiting indication

For a called extension

To check the left message and call back

To call back

To clear message waiting indications left on your extension

PT and SLT

PT/SLT/PS

Off-hook.

Enter 1 to leave or 0 to cancel.

On-hook.

Enter desired extension number.

Leave

Cancel

Enter 70.

desired

extension no.

C.Tone

While on-hook

PT/PS

Press

MESSAGE

until the desired extension appears.

Off-hook.

Talk.

MESSAGE

Off-hook.

Press MESSAGE or enter 70 and then 2.

PT/SLT/PS

Talk.

MESSAGE

PT/SLT/PS

Off-hook.

Enter 0.

On-hook.

Dial your

extension number.

Enter 70.

your

extension no.

C.Tone

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1.2 Making Calls

36 User Manual

Executive Busy Override

The preprogrammed extension can call someone who is busy on the telephone and establish a threeparty conversation.

To join

• The Message button light or Message/Ringer Lamp shows the current status as follows:

Off: No message Red on: You have a message.

• The display shows the messages starting with the most recent call.

• At a called extension, the MESSAGE button allows you to clear message waiting

indications if you do not want to call the callers back. To clear, press the MESSAGE button and then press the soft button.

• On your PT, you can establish one or more "Message for another extension" buttons. These buttons can accept the message waiting notification of other extensions or various incoming call distribution groups. In other words, you can monitor the message waiting notifications of other telephones.

• A single line telephone extension user will hear a special dial tone as the message waiting notification when going off-hook.

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit a Message button or Message for another extension button.

Off-hook.

Press corresponding

Enter 3.

Outside call

PT/PS

Talk.

(CO)

B. Tone C.Tone

Enter 3.

Intercom call

PT/SLT/PS

Talk.

While hearing a busy tone

C.Tone

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1.2 Making Calls

User Manual 37

For the joined extension

To talk to each party alternately

Call Monitor

The preprogrammed extension can monitor another extension.

To monitor

DND Override

The preprogrammed extension can call someone who has set the DND feature.

• You can also deny others the possibility of joining your conversation (Default: Allow). Refer

to "1.7 Extension Settings".

Talk to the other party.

During a conversation

PT/PS

Press

TRANSFER

To continue

PT/SLT/PS

Enter 5.

extension no.

Dial

extension

number

B.Tone

Off-hook.

Enter 1.

While hearing the DND tone

PT/SLT/PS

Talk.

R.B.Tone

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1.2 Making Calls

38 User Manual

1.2.5 Alternate Calling—Ring/Voice

To change the method

1.2.6 Calling without Restrictions

— Remote COS Access

Remote COS Access

You can use your calling privileges (Class of Service) at another extension. You may override restrictions which have been set. To use this feature, an original extension number and an extension PIN (Personal Identification Number) are required. You can make a call by entering a verified code and verified code PIN. For the available verified code, ask your manager.

The caller can alternate the alerting method, either ring or voice, when making an intercom call. On the other hand, any extension can set the alerting method, either ring or voice, when receiving an intercom call.

Ringing (Default): You can call the other party with a ring tone.

Voice-Calling: You can talk to the other party immediately after confirmation tone.

• If the called party uses a single line telephone or portable station, Voice-Calling is not available.

• This feature is not available when the called party’s telephone is in the Voice Call Deny mode.

Customizing Your Phone

• 3.1.2 Settings on the Programming Mode—Alternate Receiving—Ring/Voice

Select the alerting method, either ring or the other party’s voice.

Ring

Hello

After dialing

Enter .

PT/SLT/PS

Talk.

C.Tone

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1.2 Making Calls

User Manual 39

To call (Walking COS)

To call (Verified Code Entry)

Off-hook.

PT/SLT/PS

Enter 47.

extension PIN

your

extension no.

desired

phone no.

Dial your extension number.

Enter extension PIN (max. 10 digits).

If a wrong extension PIN is entered, you hear an alarm tone.

Dial desired

phone number.

Seize CO line before entering outside phone number.

C.Tone & D.Tone

PIN: Personal Identification Number

Off-hook.

PT/SLT/PS

Enter 47. Enter .

verified code PIN

verified code

Enter verified code (max. 4 digits).

Enter verified code PIN (max. 10 digits).

If a wrong verified code PIN is entered, you hear an alarm tone.

desired

phone no.

Dial desired phone number.

Seize CO line before entering outside phone number.

C.Tone & D.Tone

PIN: Personal Identification Number

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1.2 Making Calls

40 User Manual

1.2.7 Direct Inward System Access (DISA)

— Calling through DISA

Calling through DISA

To call an extension

When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension. You do not need the operator’s assistance. You may be able to access system features or call an outside party with your password depending on the security mode. Ask your manager for the mode assigned to your PBX.

Dial

DISA

phone number

DISA

phone no.

From Outside Telephone

In No Security Mode/Trunk Security Mode

Off-hook.

Dial

DISA

phone number

Enter

extension PIN

verified code PIN

(max.10 digits).

DISA

phone no.

In All Security Mode

Enter 47. Dial

your extension number

Or enter and then

verified

code

your

extension no.

verified

code

Dial

desired

extension number

desired

extension no.

Dial

desired

extension number

desired

extension no.

extension PIN

verified code PIN

R.B.Tone & DISA message

C.Tone & D.Tone

PIN: Personal Identification Number

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1.2 Making Calls

User Manual 41

To call an outside party

To retry

In No Security Mode

Dial DISA phone number.

In Trunk Security Mode/All Security Mode

From Outside Telephone

Off-hook.

Enter 47.

Seize CO line before dialing outside phone number.

Dial outside

phone number.

outside

phone no.

Seize CO line before dialing outside phone number.

Dial outside phone number.

R.B.Tone & DISA message

Dial DISA phone number.

Dial your extension number. Or enter and then verified code.

Enter extension PIN or

verified code PIN

(max.10 digits).

C.Tone & D.Tone

DISA

phone no.

DISA

phone no.

outside

phone no.

extension PIN

verified code PIN

your

extension no.

verified

code

PIN: Personal Identification Number

Dial

phone number

To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone

Enter .

phone no.

Dial a line access number as the first digit when calling an outside party.

From Outside Telephone

DISA message

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1.2 Making Calls

42 User Manual

1.2.8 Remote Setting

You can set the following features on your telephone from another extension or through DISA.

• Call Forwarding (FWD)/Do Not Disturb (DND)

• Changing the Log-in/Log-out Status of Extensions

• Absent Message

• Extension Lock

• Time Service—Changing the Time Mode (Day/Night/Lunch/Break)

From another extension

• WARNING When you enable the Outside-to-Outside Call feature of DISA, and a third party discovers the password (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points:

a) Carefully maintain the secrecy of the PIN.

b) Specify a complicated PIN as long and random as you can make it.

c) Change the PIN frequently.

• Time limit

Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend, press any dial button except .

• If Built-in Automated Attendant service is set, you can access the desired extension simply by pressing a single digit (0-9) from the options given the prerecorded message.

Off-hook.

PT/SLT/PS

Enter 47.

extension PIN

your

extension no.

desired

feature no.

Dial your extension number.

Enter extension PIN (max. 10 digits).

If a wrong extension PIN is entered, you hear an alarm tone.

Dial desired

feature number.

C.Tone & D.Tone

PIN: Personal Identification Number

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1.2 Making Calls

User Manual 43

Through DISA

Off-hook.

Enter 47.

Dial your extension number.

Enter extension PIN (max. 10 digits).

If a wrong extension PIN is entered, you hear an alarm tone.

Dial desired

feature number.

Dial

DISA

phone number.

DISA

phone no.

extension no.

your

extension no.

R.B.Tone & DISA message

extension PIN

extension no.

desired

feature no.

C.Tone & D.Tone

PIN: Personal Identification Number

From Outside Telephone

Page 44

1.3 Receiving Calls

44 User Manual

1.3 Receiving Calls

1.3.1 Answering Calls

1.3.2 Hands-free Answerback

• The G-DN button light shows the current status as follows:

Off: Idle Green on: The line is in use. (You are using the line.) Red on: Your extension is in Log-out mode from the incoming call distribution group.

Customizing Your Phone

• 3.1.2 Settings on the Programming Mode—

Preferred Line Assignment—Incoming

Select the seized line when going off hook.

Alternate Receiving—Ring/Voice

Select the Calling method, either ring or the other party’s voice.

• 3.1.3 Customizing the Buttons

Create or edit a Group Directory Number (G-DN) button.

You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings. Hands-free Answerback for outside calls requires System Programming. Consult your dealer.

Talk.

Off-hook.

Select one of the following methods:

· Lift the handset to receive the preferred line.

(Default: Ringing line is selected.)

· Press the SP-PHONE button.

· Press the flashing CO, INTERCOM or G-DN button directly.

· Press the ANSWER button.

PT/SLT/PS

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1.3 Receiving Calls

User Manual 45

To set/cancel

1.3.3 Call Pickup

— Call Pickup

— Call Pickup Deny

Call Pickup

You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk. The following types of pickup are available:

Group Call Pickup: Picks up a call within your group. Directed Call Pickup: Picks up a specified extension’s call.

• The AUTO ANS button light shows the current status as follows:

Off: Not set On: Set

• For a PS user, refer to "Operating Instructions" for PS.

• If you receive a call waiting tone, you can ask a third party to pick up your second call

with Directed Call Pickup.

• If there are multiple incoming calls for the same group, the longest waiting call is received

first.

Press

AUTO ANS

While on-hook

AUTO ANS

MUTE

PT/SLT/PS

Off-hook.

Enter 40 and then

group number

(2 digits).

Or enter

and then

extension number

Talk.

Group

Directed

4 0

group no.

extension no.

C.Tone

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1.3 Receiving Calls

46 User Manual

Call Pickup Deny

You can deny or allow other people to pick up your calls.

1.3.4 Trunk Answer From Any Station (TAFAS)

You can be notified of incoming outside calls through an external speaker. These calls can be answered from any extension.

Through an external speaker

1.3.5 ANSWER/RELEASE Button

• You can also receive a paging announcement via a speaker with this operation.

The ANSWER and RELEASE buttons are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call.

Off-hook. On-hook.

Enter 1 to deny or

to allow.

PT/SLT/PS

Deny

Allow

Enter

720

2 07

C.Tone

Off-hook.

PT/SLT/PS

Talk.

While hearing a tone

Enter 42.

C.Tone

Enter 1.

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1.3 Receiving Calls

User Manual 47

To answer

To transfer a call

To talk to a waiting caller

Press

ANSWER

Talk.

ANSWER

During a conversation

Press

DSS

or dial

desired phone number

The called party answers.

Seize CO line before dialing outside phone number.

(DSS)

desired

phone

no.

Press

TRANSFER

Press

RELEASE.

RELEASE

Press

ANSWER

Talk.

While hearing call waiting tone

ANSWER

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1.3 Receiving Calls

48 User Manual

To transfer an outside call to an extension with a one-touch operation

To end a conversation

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit an Answer button or a Release button.

Press

DSS

During a conversation

Press

RELEASE

The called party answers.

The other party is placed on hold and the destination extension is called immediately.

(DSS)

RELEASE

Press RELEASE.

During a conversation

RELEASE

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1.4 During a Conversation

User Manual 49

1.4 During a Conversation

1.4.1 Call Transfer

— Transferring to an Extension on the PBX

— Transferring to an Outside Party Using the PBX Service

Transferring to an Extension on the PBX

To transfer

• You can transfer a held call without talking by going on-hook.

If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected.

• If you hear an alarm tone, the destination extension did not answer the call. Answer the

call.

Press

DSS

or dial

extension number

On-hook.

Talk.

During a conversation

You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded.

PT/PS

Press

TRANSFER

extension no.

(DSS)

TRANSFER

C.Tone

Dial

extension

number

On-hook.

Talk.

During a conversation

You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded.

SLT

Press

Recall/

hookswitch

extension no.

C.Tone

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1.4 During a Conversation

50 User Manual

To transfer with one-touch (One-touch Transfer)

Transferring to an Outside Party Using the PBX Service

Some extensions may be restricted from performing this feature.

• Even if the transferred party does not answer, you can go on-hook.

During a conversation

PT/PS

Press

DSS

(DSS)

On-hook.

Talk.

You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded.

On-hook.Talk.

Seize

CO line

During a conversation

PT/PS

The call is transferred.

Press

TRANSFER

. Dial

outside

phone number

CO line

outside

phone no.

TRANSFER

C.Tone

On-hook.Talk.

During a conversation

SLT

Press

Recall/

hookswitch

Dial

outside

phone number

C.Tone

The call is transferred.

Seize

CO line

outside

phone no.

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1.4 During a Conversation

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1.4.2 Call Hold

— Call Hold

— Call Park

Call Hold

There are two types of hold. The difference between them is that other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current mode is.

Call Hold

• Time limit

Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period.

• To return to the held call before the destination answers, press the TRANSFER

button, corresponding CO, G-DN or INTERCOM button, or the hookswitch.

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button.

• If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected.

On-hook.

During a conversation

PT/PS

Press

HOLD,

or press

TRANSFER

and

then enter

C.Tone

TRANSFER

HOLD

C.Tone

SLT

During a conversation

On-hook.

Enter

Press

Recall/

hookswitch

C.Tone

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1.4 During a Conversation

52 User Manual

Call Hold Retrieve

• The CO or INTERCOM button light shows the current status as follows: — Regular Hold mode

Flashing green slowly: Your held call Flashing red: Another extension’s held call

— Exclusive Call Hold mode

Flashing green rapidly: Your held call Red on: Another extension’s held call

• Hold Mode Change (PT only)

After pressing the HOLD button, if you press the HOLD button again, the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode.

Off-hook.

Press

DSS

or dial

holding extension number

Off-hook.

At the holding extension (Call Hold Retrieve)

To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number)

To retrieve an intercom call or outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a holding extension number)

PT/SLT/PS

Talk.

Press CO, or enter 53 and then

held line

number

(3 digits).

Enter 51.

holding

extension no.

(DSS)

Press flashing

INTERCOM

or enter

C.Tone

(CO)

held line no.

(CO)

INTERCOM

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1.4 During a Conversation

User Manual 53

Call Park

You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call. You can use this feature as a transferring feature. A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call Park button and Call Park (Automatic Park Zone) button have been established, you can select either way to park by simply pressing the corresponding button. When a call is parked automatically, or more than one call has been parked at the same time, you need to specify the parking zone number to retrieve the required call.

To set

• For simple operation, you can automatically hold a call by pressing another CO, G-DN

or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your dealer.

During a conversation

Press

Call Park

PT/PS

(Call Park)

Enter a specified

parking

zone number

(2 digits) or press to park at an idle parking zone automatically.

During a conversation

Press

TRANSFER

PT/PS

On-hook.

Enter 52.

parking zone no.

Specified

Auto

If you hear a busy tone, enter another parking zone number or press again.

TRANSFER

C.Tone

During a conversation

Press

Recall/

hookswitch

SLT

On-hook.

If you hear a busy tone, enter another parking zone number.

Enter

. Enter a specified

parking

zone number

(2 digits).

parking zone no.

C.Tone

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1.4 During a Conversation

54 User Manual

Call Park Retrieve

1.4.3 Call Splitting

When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately).

• If a call is parked automatically, confirm the parking zone number on the display.

• If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm

the stored parking zone number.

• After you park a call, you can perform other operations.

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit a Call Park button or Call Park (Automatic Park Zone) button.

Press a flashing

Call Park

PT/PS

(Call Park)

Off-hook.

Enter 52. Dial

stored parking

zone number

(2 digits).

stored parking

zone no.

PT/SLT/PS

Talk.

C.Tone

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1.4 During a Conversation

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To alternate between the parties leaving one party on hold temporarily

To leave the conversation and then let the two parties talk

PT/PS

During a conversation

Press

TRANSFER

Talk to the other party.

Talk to the original party.

TRANSFER

Press

DSS

or dial

the other

party's extension number

Press

TRANSFER

extension no.

(DSS)

TRANSFER

C.Tone

The other party will be on hold.

SLT

During a conversation

Talk to the other party.

Talk to the original party.

Dial

the other party's

extension number

Press

Recall/

hookswitch

extension no.

Press

Recall/

hookswitch

C.Tone

The other party will be on hold.

PT/PS

Press

DSS

or dial

the other

party's extension number

Talk to the other party.

During a conversation

Press

TRANSFER

extension no.

(DSS)

TRANSFER

Press

TRANSFER

C.Tone

On-hook.

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1.4 During a Conversation

56 User Manual

1.4.4 Call Waiting

— Answering Call Waiting in the PBX

— Answering Call Waiting from the Telephone Company

Answering Call Waiting in the PBX

During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting. You must activate this feature to use it. (Default: Enable—Tone)

You can answer the second call by disconnecting (1) or holding (2) the current call.

1. To disconnect the current call and then talk to the new party

SLT

Dial

the other party's

extension number

Talk to the other party.

During a conversation

Press

Recall/

hookswitch

extension no.

C.Tone

On-hook.

Press

Recall/

hookswitch

PT/SLT/PS

While hearing a tone

Off-hook.

On-hook.

Talk to the new party.

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1.4 During a Conversation

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2. To hold the current call and then talk to the new party

After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call.

2.1 To disconnect the second call and then talk to the original party

PT/PS

Press

HOLD

While hearing a tone

Disregard this step if both parties are extensions.

Press

INTERCOM

HOLD

(CO)

INTERCOM

Talk to the new party.

SLT

While hearing a tone

Enter

50.

Talk to the new party.

Press

Recall/hookswitch

C.Tone

PT/PS

During a conversation

Off-hook.

On-hook.

Talk to the original party.

Press

INTERCOM

(CO)

INTERCOM

PT/SLT/PS

During a conversation

Off-hook.

On-hook.

Talk to the original party.

Enter

50.

C.Tone

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1.4 During a Conversation

58 User Manual

2.2 To hold the second call and then talk to the original party

After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again.

• Depending on your telephone, the "Off-hook Call Announcement (OHCA)" and the "Whisper OHCA" features can be used. You can talk to the other party through the speaker and the microphone (OHCA) or you can receive an announcement through the handset (Whisper OHCA), if you are having a conversation using the handset. Refer to "1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA".

• The caller’s name or number is displayed for five seconds in ten second intervals while waiting to be answered.

PT/PS

Press

HOLD

During a conversation

Disregard this step if both parties are extensions.

Press

INTERCOM

HOLD

(CO)

INTERCOM

Talk to the original party.

Off-hook.

On-hook.

Talk to the new party.

Press

INTERCOM

(CO)

INTERCOM

SLT

During a conversation

Enter

50.

Talk to the original party.

Press

Recall/hookswitch

Off-hook.

On-hook.

Talk to the new party.

Enter

50.

C.Tone

Page 59

1.4 During a Conversation

User Manual 59

Answering Call Waiting from the Telephone Company

This is an optional telephone company service. You can receive a call waiting tone and the caller’s telephone number information. (The caller’s name will not be received.) For details, consult your telephone company.

1.4.5 Multiple Party Conversation

— Conference

— Unattended Conference

— Leaving 3 Parties Conference

Customizing Your Phone

• 3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection If you select "Tone 1", you will hear the same tone for Call Waiting from an outside party and an extension. If you select "Tone 2", you will hear different tones for Call Waiting from an outside party and an extension.

• To return to the original party, repeat the operation.

• In this case, FLASH/RECALL button on proprietary telephones is in the External Feature

Access (EFA) mode.

• The caller’s telephone number will not be displayed on telephones or wireless phones connected to SLT ports.

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit an External Feature Access (EFA) button.

Default (Tone 1)

Special Tones (Tone 2)

15 s

5 s

While hearing a tone

PT/SLT/PS

Press

FLASH/RECALL

EFA

Enter

6 0

Press

TRANSFER

Recall/hookswitch

TRANSFER

FLASH/

RECALL

PT/PS

(EFA)

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1.4 During a Conversation

60 User Manual

— Privacy Release

Conference

You can add one or more parties to your conversation.

Press

CONF

TRANSFER

Press

CONF

.Dial

desired

phone number

Seize CO line before dialing outside phone number.

PT/PS

Talk with multiple parties.

During a conversation

desired

phone

no.

Talk to the new party.

CONF

TRANSFER

C.Tone

Dial

desired

phone number

desired

phone

no.

PT/PS

Talk with multiple parties.

Enter 3.Press

TRANSFER

Talk to the new party.

During a conversation

Seize CO line before dialing outside phone number.

TRANSFER

Press

TRANSFER

C.Tone

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1.4 During a Conversation

User Manual 61

To add four or more parties to a conference

To talk alternately on three-party conversation

Dial

desired

phone number

desired

phone

no.

SLT

Talk with multiple parties.

Enter 3.Press

Recall/

hookswitch

Talk to the new party.

During a conversation

Seize CO line before dialing outside phone number.

Press

Recall/

hookswitch

C.Tone

Press

CONF

. Press

CONF

.Dial

desired

phone number

desired

phone

no.

Seize CO line before dialing outside phone number.

PT/PS

Talk.

During a conversation

Talk.

To continue

CONF CONF

C.Tone

During a conversation

PT/PS

Press

TRANSFER

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1.4 During a Conversation

62 User Manual

Unattended Conference

The other parties can continue their conversation.

To leave a conference

To return while others are talking

• During a three-party conversation, when you press TRANSFER, Recall/hookswitch, you can talk to the party who had a conversation previously. If you want to talk to the third party, press TRANSFER, Recall/hookswitch again.

• You can have a conference with maximum eight parties (comprising intercom or CO lines) simultaneously.

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit a Conference button.

During a conversation

SLT

Press

Recall/hookswitch

PT/PS

Press

CONF

During 3- to 7-party conference

CONF

On-hook.

Press flashing green CO or

INTERCOM

(CO)

INTERCOM

Page 63

1.4 During a Conversation

User Manual 63

To complete a conversation

Leaving 3 Parties Conference

The other two parties can continue their conversation.

To leave a conference

• Time limit

Both parties will hear an alarm tone before a specified timeout. The originating extension will hear an alarm tone before timeout. The call is disconnected when the time runs out unless the originating extension returns to the conference.

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit a Conference button.

During a conversation

On-hook.

PT/SLT/PS

During 3-party conference

PT/PS

Press

TRANSFER

On-hook.

During 3-party conference

SLT

Press

Recall/hookswitch

On-hook.

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1.4 During a Conversation

64 User Manual

To complete a conversation

Privacy Release

To set

1.4.6 Mute

You can let a third party join your current outside call.

• Only an S-CO button can be used for this operation.

You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset.

During a conversation

PT/SLT/PS

On-hook.

Press green

S-CO

Ask the third party to perform the step below.

Press flashing green

S-CO

within 5 seconds.

During a conversation

A three-party conversation is now established.

To prolong, press

S-CO

again.

PT/PS

Talk.

(S-CO)

C.Tone

Page 65

1.4 During a Conversation

User Manual 65

To set/cancel

1.4.7 Off-hook Monitor

To set/cancel

• The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as follows:

Off: Normal Flashing red: Mute

• If mute is used during OHCA, it will become Handset Mute.

You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset.

• The SP-PHONE button light shows the current status as follows:

Off: The voice is heard through the handset. On: The voice is heard through the speaker and the handset.

• This feature is controlled work by programming. Ask your manager.

• This feature may not be available with certain proprietary telephones. For more details,

consult your dealer.

Press

MUTE

During a conversation

AUTO ANS

MUTE

VOICE CALL

MUTE

Press

SP-PHONE

During a conversation using the handset

SP-PHONE

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1.4 During a Conversation

66 User Manual

1.4.8 Headset Operation

To talk using the headset

To use the handset during a conversation using the headset

• Hands-free operation

You can have a conversation in hands-free mode using the SP-PHONE button. You can perform other tasks simultaneously.

Helpful hints for hands-free operation:

• If it is difficult to hear the other party's voice;

Raise the sound level using the Speaker Volume Control.

• If the other party has difficulty hearing you;

Lower the sound level.

• Absorbing echoes;

Using this unit in a room which has curtains or carpeting or both.

• To avoid missing part of the conversations;

If you and the other party speak at the same time, parts of your conversation will be lost. To avoid this, speak alternately.

You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection.

Press

SP-PHONE

Off-hook.

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1.4 During a Conversation

User Manual 67

To talk in hands-free mode during a conversation using the headset

• The Headset button light shows the current status as follows:

Off: Headset mode off Red on: Headset mode on

Customizing Your Phone

• 3.1.2 Settings on the Programming Mode—Headset Operation

Select the equipment to use.

• 3.1.3 Customizing the Buttons

Create or edit a Headset button.

Press red

Headset

(Headset)

Page 68

1.5 Absence Settings

68 User Manual

1.5 Absence Settings

1.5.1 Call Forwarding

— Call Forwarding (FWD)

Call Forwarding (FWD)

You can have your incoming calls forwarded to a specified destination.

All Calls:

All calls are forwarded. Preset extensions may also forward from their own receiving group.

Busy:

All calls are forwarded when your extension is busy.

No Answer:

All calls are forwarded when you do not answer the call within a specified time period.

Busy/No Answer (BSY/NA):

All calls are forwarded when you do not answer within a specified time period or when your extension is busy.

Follow Me (From):

If you fail to set the above-mentioned "All Calls" to forward before you leave your desk, you can set the same feature from the destination extension.

• You can set the voice mail floating extension number as a forward destination to receive calls into your mailbox.

• You can set your mobile telephone as the forward destination. The voice mail can be used to receive calls if you are unable to answer.

• Incoming calls can be forwarded up to four times.

• Boss & Secretary feature

The extension which has been set as the destination can call the forwarding extension.

Forward

set

Call

destinationForwarding

extension

Page 69

1.5 Absence Settings

User Manual 69

To set/cancel

To set from another extension

• When using a proprietary telephone, you can set or cancel Call Forwarding by pressing

the FWD/DND button (fixed button) instead of " 710".

PT/SLT/PS

Enter #.

On-hook.

Enter

destination extension number

Or enter

CO line access number

and then

outside phone number

Cancel

All Calls

Busy

No Answer

Busy/No Answer

Enter

required

number

For "Cancel", go on-hook directly.

Off-hook.

Both Calls

Intercom Calls

Outside Calls

Enter 71.

Enter 0 to 2 as you desire.

destination

extension no.

(Max. 32 digits)

outside

phone no.

CO line

access no.

C.Tone

PT/SLT/PS

your

extension no.

On-hook.

Enter

your

extension number

Enter

or 8.

7 8

Follow Me

Follow Me Cancel

Off-hook.

Both Calls

Intercom Calls

Outside Calls

Enter 71.

Enter 0 to 2 as you desire.

C.Tone

Page 70

1.5 Absence Settings

70 User Manual

To set the timer for "No Answer" and "Busy/No Answer"

Call Forwarding (FWD) for your Incoming Call Distribution Group

• The FWD/DND button light shows the current status as follows:

Off: Both features are not set. Flashing red slowly: FWD mode Red on: DND mode

• The Group FWD button light shows the current status as follows:

Off: No set Red on: FWD mode

Off-hook.

Enter time (seconds [2 digits]).

time

PT/SLT/PS

Enter 713.

On-hook.

1 3 7

C.Tone

PT/SLT/PS

Set

Cancel

Enter 1 to set or 0 to cancel.

Enter ICD Group

extension number.

ICD Group

extension no.

Off-hook.

Both Calls

Intercom Calls

Outside Calls

Enter 71.

Enter 4 to 6 as you desire.

Enter #.

On-hook.

Enter destination extension number. Or enter CO line access number and then outside phone number.

destination

extension no.

(Max. 32 digits)

outside

phone no.

CO line

access no.

C.Tone

ICD Group: Incoming Call Distribution Group

For "Cancel", go on-hook directly.

Page 71

1.5 Absence Settings

User Manual 71

1.5.2 Absent Message

You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone.

• The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting

Mode. Ask your manager what mode your system is in if you are not sure.

(1) When in the FWD/DND Cycle Switch Mode:

Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown below:

(2) When in the FWD/DND Setting Mode:

Pressing the FWD/DND button (fixed button) while in idle status will take you directly to the programming mode for the FWD/DND setting. (Refer to "3.1.2 Settings on the Programming Mode".)

Note

A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the mode cannot be changed.

• Transferred outside calls are also forwarded to the destination assigned for outside calls.

• When intercom calls are set to be handled differently from outside calls (forwarding type,

forward destination), we recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND—Intercom calls, and/or Group FWD—Outside calls and Group FWD—Intercom calls, because:

a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button

[fixed button]) and the Group FWD—Both calls button will indicate the setting for either outside calls or intercom calls, but not both.

Note

The FWD icon on PS display reflects the setting for outside calls only.

b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button])

or the Group FWD—Both calls button will not change the FWD or DND mode for intercom calls and outside calls separately.

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group FWD (Both calls, Outside calls, Intercom calls) buttons.

Message no. Message (Example)

1 Will Return Soon

2 Gone Home

3 At Ext %%%% (Extension number)

4 Back at %%:%% (Hour:Minute)

5 Out until %%/%% (Month/Day)

FWD DND Off

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1.5 Absence Settings

72 User Manual

To set

To cancel

1.5.3 Extension Lock

You can lock your extension so that other users cannot make inappropriate outside calls.

This feature is also known as Electronic Station Lockout.

6 In a Meeting

A message assigned for each extension. (Personal Absent Message)

• Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%" using 0 to 9 or .

• The default messages can be changed. Consult your dealer.

• To create your personal message (Message no. 9), refer to "3.1.2 Settings on the

Programming Mode".

Message no. Message (Example)

Enter required number.

2 3 4 5

Gone Home At Ext %%%% + Back at %%:%% + Out until %%/%% +

Will Return Soon

7 8

In a Meeting

Extension no.

Hour : Minute

Month / Day

PT/SLT/PS

Off-hook.

Enter 750.

7 5

On-hook.

Enter #.

C.Tone

Off-hook.

Enter 0.

On-hook.

Enter

750

7 5

C.Tone

PT/SLT/PS

Page 73

1.5 Absence Settings

User Manual 73

To lock

To unlock

• If you forget the extension PIN or cannot unlock your phone, consult your manager.

He can clear your extension PIN. Then, you can set the new PIN and unlock your extension by entering it.

• If your extension is locked by this feature, it cannot perform features as follows:

— Making outside calls

— Changing the call forwarding destination

• If you do not set extension PIN, you cannot lock and unlock.

Off-hook.

On-hook.

PT/SLT/PS

Enter 77.

Enter 1.

177

C.Tone

Off-hook. On-hook.

PT/SLT/PS

Enter 77. Enter 0.

077

C.Tone

PIN: Personal Identification Number

extension PIN

Enter

extension PIN

(max. 10 digits).

Page 74

1.6 Paging

74 User Manual

1.6 Paging

1.6.1 Paging

— Group Paging

— Paging and then Transferring a Call

Group Paging

You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously.

To page

Paging and then Transferring a Call

• If the group which you paged is already being used for paging, you hear a busy tone.

Off-hook. Talk.Announce.

PT/SLT/PS

Dial paging group number (2 digits).

Enter 33.

Wait for an answer

paging group

no.

3 3

C.Tone

Announce.

Talk.

On-hook.

During a conversation

PT/SLT/PS

Enter 33.

Wait for an answer

The held party and the paged extension are connected and start a conversation.

The other party is placed on hold.

Dial paging group

number (2 digits).

paging group

no.

C.Tone

Press TRANSFER or

Recall/hookswitch.

TRANSFER

Page 75

1.6 Paging

User Manual 75

1.6.2 Answering/Denying a Paging Announcement

To answer

Paging Deny

• After you go on-hook, the caller can talk to the person who answers the page.

• The following are extensions that cannot receive a paging announcement:

— Portable station — Single line telephone — Proprietary telephone that is ringing or busy — Proprietary telephone in Paging Deny mode — Proprietary telephone in DND mode

• Even if the announcement is not paging your extension, you can answer it, if it is paging

your group.

Enter 43.

Talk.

Off-hook.

C.Tone

Off-hook. On-hook.

Enter

721

Deny

Allow

Enter 1 or 0.

7 2 1

C.Tone

Page 76

1.7 Extension Settings

76 User Manual

1.7 Extension Settings

1.7.1 Timed Reminder

You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wakeup call. The alarm can occur either once or daily (every day until canceled) at a preset time. When you go off–hook to answer, you will hear a special dial tone or prerecorded message.

To set

To cancel

To stop or answer the ringback

On-hook.

Enter 0 for once or

for daily.

Off-hook.

PT/SLT

Once

Daily

Enter

760

. Enter 1.

6 07

C.Tone

Enter

hour

(01-12) and

minute

(00-59) and then

for AM or 1 for PM.

Or enter

hour

(00-23) and

minute

(00-59).

hour/minute

12 H:

24 H:

hour/minute

Off-hook.

On-hook.

PT/SLT

Enter

760

Enter 0.

6 07

C.Tone

Press

INTERCOM

or off-hook.

PT/SLT

INTERCOM

Page 77

1.7 Extension Settings

User Manual 77

To confirm

1.7.2 Do Not Disturb (DND)

You may set this feature when you are in a meeting or busy.

To set/cancel

• You can also confirm the Timed Reminder by using the soft button.

• The alarm keeps ringing for preprogrammed seconds.

• If you receive an incoming call during ringback, the ringing starts after the ringback

stops.

• If you are having a conversation exceeding alarm ringing period, the ringback will

start after your conversation.

• When using a proprietary telephone, you can set or cancel Do Not Disturb by pressing the

FWD/DND button (fixed button) instead of " 710".

Press

TRANSFER

several times.

TRANSFER

On-hook.

Enter 1 to set or

to cancel.

PT/SLT/PS

Set

Cancel

Off-hook.

Enter 71.

Both Calls

Intercom Calls

Outside Calls

Enter 0 to 2 as you desire.

C.Tone

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1.7 Extension Settings

78 User Manual

1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/ Whisper OHCA

During a conversation, you can be informed of a call waiting with a tone or voice announcement through your built-in speaker or handset. (Default: Enable—Tone)

Call Waiting Tone:

a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to "3.1.2 Settings on the Programming Mode".

OHCA:

a voice announcement through the built-in speaker

• The FWD/DND button light shows the current status as follows:

Off: Both features are not set. Flashing red slowly: FWD mode Red on: DND mode

• The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure.

(1) When in the FWD/DND Cycle Switch Mode:

Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown below:

(2) When in the FWD/DND Setting Mode:

Pressing the FWD/DND button (fixed button) while in idle status will take you directly to the programming mode for the FWD/DND setting. (Refer to "3.1.2 Settings on the Programming Mode".)

Note

A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the mode cannot be changed.

• If your extension has set this feature, a calling extension will hear DND tone.

• If this feature is set, the Call Forwarding (FWD) feature does not work.

• Specified extensions can override this feature and call DND extensions (DND Override).

• When intercom calls are set to be handled differently from outside calls (DND set/cancel),

we recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND— Intercom calls, because:

a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button

[fixed button]) will indicate the setting for either outside calls or intercoms calls, but not both.

Note

The DND icon on PS display reflects the setting for outside calls only.

b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button])

will not change the FWD or DND mode for intercom calls and outside calls separately.

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.

FWD DND Off

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1.7 Extension Settings

User Manual 79

Whisper OHCA:

a voice announcement through the handset

To set/cancel for intercom calls

To set/cancel for outside calls

1.7.4 Connected Line Identification Restriction (COLR)

When receiving a call through a private network, you can select whether the caller can see your extension number or not.

To show/prevent

• OHCA and Whisper OHCA can be activated only on certain digital proprietary telephones.

In addition, Whisper OHCA requires that both you and the other party are using supported telephones. For more details, consult your dealer.

Off-hook.

Enter

to 3 as you desire.

On-hook.

Enter

731

PT/SLT/PS

No call

Tone

OHCA

Whisper OHCA

3 17

C.Tone

Off-hook.

Enter

or 1.

On-hook.

PT/SLT/PS

No tone

Tone

Enter

732

3 27

C.Tone

On-hook.Off-hook.

PT/SLT/PS

Show

Prevent

Enter

7 0

. Enter 0 to show

to prevent.

C.Tone

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1.7 Extension Settings

80 User Manual

1.7.5 Calling Line Identification Restriction (CLIR)

When making a call through a private network, you can select whether the called party can see your extension number or not.

To show/prevent

1.7.6 Executive Busy Override Deny

• You can change the mode by pressing a preset COLR button while on-hook. The COLR button light shows the current status as follows:

Off: shows your extension number. Red on: prevents your extension number being displayed.

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit a Connected Line Identification Restriction (COLR) button.

• You can change the mode by pressing a preset CLIR button while on-hook. The CLIR button light shows the current status as follows:

Off: shows your extension number. Red on: prevents your extension number being displayed.

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit a Calling Line Identification Restriction (CLIR) button.

On-hook.Off-hook.

PT/SLT/PS

Enter

7 1

Show

Prevent

Enter 0 to show or

to prevent.

C.Tone

Off-hook.

On-hook.

Enter 1 to prevent or

to allow.

PT/SLT/PS

Prevent

Allow

Enter

733

3 37

C.Tone

Page 81

1.7 Extension Settings

User Manual 81

1.7.7 Background Music (BGM)

To select and set/cancel

1.7.8 Data Line Security

You can protect the line against audible notification tones, such as a call waiting tone during a conversation. Set this feature if your extension has a data communication device, such as a computer or fax machine connected to ensure secure data transmission.

To set/cancel

1.7.9 Time Service

• Some extensions may be prohibited from performing this feature.

You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, can be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily. When you go back on-hook, the music starts again.

You can check the current status of the Time Service on the display.

Off-hook. On-hook.

Enter 1 to set or

to cancel.

Enter

751

Cancel

Set

5 17

C.Tone

Off-hook.

On-hook.

Enter 1 to set or

to cancel.

PT/SLT/PS

Set

Cancel

Enter

730

3 07

C.Tone

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1.7 Extension Settings

82 User Manual

1.7.10 Paralleled Telephone

• The Time Service (Day/Night/Lunch/Break) button light always shows the current status as follows:

Off: Day mode Green on: Lunch mode Flashing Green: Break mode Red on: Night mode Flashing Red: Holiday mode

• Any extension user except the managers can check the current status by pressing the Time Service (Day/Night/Lunch/Break) button.

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit a Time Service (Day/Night/Lunch/Break) button.

A digital proprietary telephone extension user can choose whether the single line telephone connected in parallel will ring or not, when an incoming call is received. (Default: Ring)

• Even if "No ring" is selected, calls can be made and answered on the single line telephone by lifting the handset.

• If you go off-hook while your paralleled telephone is in use, the call will switch over to you.

Press TRANSFER or Time Service (Day/Night/Lunch/Break).

While on-hook

(Time Service

(Day/Night/

Lunch/Break))

TRANSFER

Off-hook.

On-hook.

DPT

Enter 1 to ring or

not to ring.

Ring

No ring

Enter 39.

3 9

C.Tone

Page 83

1.7 Extension Settings

User Manual 83

1.7.11 Wireless XDP Parallel Mode

Your PS can be used in parallel with a PT or SLT. When in this mode, incoming calls to a wired telephone also ring the paired PS.

To set

To cancel

1.7.12 Extension Feature Clear

You can reset the settings of the following features on your extension to the default settings with one operation. This feature is also known as Station Program Clear.

• Some wired telephones are prohibited from using this feature.

• If you go off-hook while your paralleled telephone is in use, the call will switch over to

you.

Features Default Setting

Hot Line* Off

Message Waiting—(All the messages that have been left by other extension users) Off

Call Pickup Deny Allow

Call Forwarding (FWD)* Off

Absent Message Off

Paging Deny Allow

Timed Reminder Cleared

Enter

extension number

of the paired telephone.

Press

CANCEL

extension no.

Press

TALK

. Enter 48.

4 8 1

C.Tone

Enter 1.

Press

CANCEL

Press

TALK

Enter

4 8 0

C.Tone

Enter 0.

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1.7 Extension Settings

84 User Manual

* These features may not be reset depending on the system programming.

Do Not Disturb (DND)* Off

Call Waiting* Enable—Tone

Executive Busy Override Deny Allow

BGM Off

Data Line Security Off

Paralleled Telephone The telephone in

parallel rings.

Log-in/Log-out Log-in

• After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable— Tone". In this case, dial tone 2 will be heard when you go off-hook.

Features Default Setting

Off-hook.

On-hook.

PT/SLT/PS

Enter

790

9 07

C.Tone

Page 85

1.8 Call Center

User Manual 85

1.8 Call Center

1.8.1 Log-in/Log-out, Wrap-up

To set Log-in/Log-out

You can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension. When you return, calls will again ring at your extension. (Default: Log-in) Even if your extension is logged-in, you can have a specified time period (wrap-up time) when you will not receive calls after completing a previous call. This time can be used for you to write a report and so on. You can also manually select "Not Ready" mode to temporarily leave a distribution group.

Log-in

Log-out

Wrap-up

Talk.

Not Ready

Ready

Off-hook.

On-hook.

PT/SLT/PS

Enter

736

Log-out

Log-in

Enter

ICD Group

extension number

or .

Specified

ICD Group

extension no.

All

3 67

Enter 0 or 1.

C.Tone

ICD Group: Incoming Call Distribution Group

Page 86

1.8 Call Center

86 User Manual

To enter/leave the Not Ready mode

To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready mode)

While on-hook

PT/PS

Press

Log-in/Log-out

(Log-in/Log-out)

Specified

All

ICD Group

extension no.

Enter

ICD Group extension

number

ICD Group: Incoming Call Distribution Group

While on-hook

PT/PS

Press

Log-in/Log-out of a Specified Group

(Log-in/Log-out

of a Specified Group)

PT/SLT/PS

On-hook.Off-hook.

537

Not Ready

Ready

Enter

735

Enter 1 or 0.

C.Tone

PT/PS

(Wrap-up)

While on-hook

Press red or flashing red

Wrap-up.*

Page 87

1.8 Call Center

User Manual 87

1.8.2 Incoming Call Distribution Group Monitor

— Monitoring the Status of Waiting Calls

— Monitoring and Changing the Log-in/Log-out Status of Extensions

The extension assigned as a Supervisor extension can monitor and control the status of other extensions in an incoming call distribution group. It should have a PT with 6-line display. The display and DSS buttons show as follows:

• * The status will be as follows:

Ready Not Ready Not Ready Ready Wrap-up Not Ready

• The Log-in/Log-out of a specified group button light shows the current status as follows:

Off: Log-in mode Red on: Log-out mode

• The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready

mode. The Wrap-up button light shows the current status as follows:

Off: Ready mode Red on: Not Ready mode Flashing red: Wrap-up mode

• In Wrap-up mode/Not Ready mode, your extension does not receive calls through any

group, even if it belongs to multiple groups.

• There may be at least one extension in the incoming call distribution group that is in the

Log-in mode.

• The Supervisor extension can control the Log-in/Log-out status of other extensions.

For more information, refer to "1.8.2 Incoming Call Distribution Group Monitor".

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a Wrap-up button.

<Display> Date/Time & extension no.

<DSS>

Busy Status Monitor

Initial Display

Queuing Monitor

<DSS>

Busy Status Monitor

Monitoring the

Call Status

Call Log History

<DSS>

Busy Status Monitor

Queuing Monitor

<DSS>

Log-in/Log-out Monitor

Monitoring the Call Status

and Log-in/Log-out Statu

"SPRVS"

"EXIT""EXIT"

"LOG""EXIT"

739

ICD Group: Incoming Call Distribution Group

ICD Group

extension

no.

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1.8 Call Center

88 User Manual

Monitoring the Status of Waiting Calls

The Supervisor extension can monitor the status of calls waiting to be answered in the queue. If an incoming call distribution group has an overflowed call, the display shows the status automatically. The following information is displayed.

• The current date/time

• The ICD Group extension number/name

• The number of waiting calls

• The longest waiting time

• The date/time when cleared at last time

• The total number of received calls

• The number of overflowed calls

• The number of unanswered calls

• The average waiting time of queuing calls

To monitor

To clear Call Log History

• The accumulated data is cleared. "****" shows if the number to be displayed exceeds the maximum displayable digits.

On-hook.

Enter

ICD Group

extension number

Off-hook.

Display PT

Enter

739

3 97

C.Tone

ICD Group

extension no.

ICD Group: Incoming Call Distribution Group

Display PT

Press "

LOG

Press "

CLEAR

Page 89

1.8 Call Center

User Manual 89

Monitoring and Changing the Log-in/Log-out Status of

Extensions

The Supervisor extension can monitor the Log-in/Log-out status of the incoming call distribution group members by the DSS button light. It can also change their Log-in/Log-out status if needed.

To monitor

To change the Log-in /Log-out mode

1.8.3 Manual Queue Redirection

When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put in a waiting queue. Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting call in the queue to a preset destination manually. This feature is also known as Hurry-up Transfer.

• The DSS button light shows the current status as follows:

Off: The extension is not in the group. Green on: Log-in (Ready) mode Flashing green: Log-in (Not Ready) mode Red on: Log-out mode

Press "SPRVS".

Display PT

SPRVS

After viewing the status of waiting calls

Press desired

DSS

Display PT

(DSS)

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1.8 Call Center

90 User Manual

To forward the waiting call

• The Hurry-up button light shows the current status as follows:

Off: No waiting call. Red on: Some calls are waiting. Flashing red: The number of calls exceeds the manual queue redirection level.

Customizing Your Phone

• 3.1.3 Customizing the Buttons

Create or edit a Hurry-up button.

PT/PS

Press red or flashing red

Hurry-up

(Hurry-up)

Page 91

1.9 User-supplied Equipment

User Manual 91

1.9 User-supplied Equipment

1.9.1 Doorphone/Door Opener

You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party can receive the calls from the doorphone. You can open the door.

— Doorphone Call

— Door Open

Doorphone Call

To call from the doorphone

To answer a call from the doorphone

To call the doorphone

• If no one answers a doorphone call within a specified time period, the call is canceled.

Press

doorphone

button.

Doorphone

Talk.

C.Tone

Off-hook.

PT/SLT/PS

Talk.Off-hook.

Enter

doorphone

number

(2 digits).

doorphone no.

PT/SLT/PS

Enter 31.

3 1

C.Tone

Page 92

1.9 User-supplied Equipment

92 User Manual

Door Open

Some extensions may be prohibited from using this feature.

From a specified extension

From any extension while talking to the doorphone

1.9.2 Host PBX

— External Feature Access (EFA)

External Feature Access (EFA)

You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature is only effective for an outside call.

• The door open will be triggered for a specified time period.

Off-hook. On-hook.

Enter

doorphone

number

(2 digits).

PT/SLT/PS

Enter 55.

5 5

C.Tone

doorphone no.

PT/SLT/PS

On-hook.

Enter

C.Tone

Page 93

1.9 User-supplied Equipment

User Manual 93

<Example> To hold the current call and then talk to the new party

1.9.3 Voice Processing System

You or an outside party can access the Voice Processing System from a telephone.

— Call Forwarding to Voice Mail (Voice Mail Integration)

If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital integration, the following features are also available:

— Live Call Screening (LCS)

— Two -way Re co rd

Call Forwarding to Voice Mail (Voice Mail Integration)

— To forward your calls to your mailbox

— To transfer a call to a mailbox

— To listen to messages

If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls (Intercom Calls/Outside Calls/Both Calls). If your telephone has a Message button, the Message light turns on and lets you know you have messages. Even if a Message button is not provided, you will hear an indication tone* when going off-hook. You can also transfer received outside calls to a mailbox so that calling parties can leave messages. If you create a Voice Mail Transfer button on your phone, the transfer is done without knowing the mailbox number (Voice Mail Transfer). The duration for recording depends on the voice processing system.

• In this case, FLASH/RECALL button on a proprietary telephone is in the External Feature

Access (EFA) mode.

• Regarding the service code, consult your dealer.

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit an External Feature Access (EFA) button.

PT/PS SLT

Enter

desired

service code

desired service

code

Enter

desired

service code

Press

Recall/

hookswitch

Press

FLASH/RECALL

EFA

Or press

TRANSFER

and

then enter

While hearing a tone While hearing a tone

Enter 60.

(EFA)

FLASH/

RECALL

6 0

TRANSFER

desired service

code

6 0

Page 94

1.9 User-supplied Equipment

94 User Manual

To forward your calls to your mailbox

To transfer a call to a mailbox

To listen to messages

*Indication tone after off-hook

• You can access a voice mail with one-touch.

PT/SLT/PS

voice mail floating

extension no.

On-hook.

Enter

voice mail floating

extension number

Enter

required number

Cancel

All Calls

Busy

No Answer

Busy/No Answer

Off-hook.

Enter

. Enter 0 to 2 as you desire.

Both Calls

Intercom Calls

Outside Calls

C.Tone

Enter #.

For "Cancel", go on-hook directly.

Press

DSS

or enter

desired

extension number

Press

Voice Mail

Transfer

PT/PS

(Voice Mail

Transfer)

During a conversation

(DSS)

desired

extension no.

Press

MESSAGE

or enter

voice

mail floating extension number

Off-hook.

PT/SLT/PS

voice mail floating

extension no.

MESSAGE

1 s

Page 95

1.9 User-supplied Equipment

User Manual 95

Live Call Screening (LCS)

While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you so desire, you can answer the call while monitoring. There are two methods available (Default: Hands-free mode).

Hands-free mode:

You can monitor the message automatically, live through the telephone speaker.

Private mode:

You will hear an alarm tone while the caller is leaving a message.

Before operating

• Create a Live Call Screening (LCS) button (Personal Programming).

• Select the mode, either Hands-free or Private (Personal Programming).

• Set the extension PIN (Personal Identification Number).

• Set the Live Call Screening feature.

To set Live Call Screening

To cancel Live Call Screening

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit a Voice Mail Transfer button or a Message button.

Press Live Call Screening.

Enter extension PIN (max. 10 digits).

extension PIN

PT/PS

(Live Call Screening)

This is required only when an extension PIN is stored.

PIN: Personal Identification Number

Press red

Live Call Screening

PT/PS

(Live Call Screening)

Page 96

1.9 User-supplied Equipment

96 User Manual

Operation Flowchart

The operations in the shaded areas can be done hands-free.

• The Live Call Screening (LCS) button light shows the feature status as follows:

Off: LCS is off. Flashing green rapidly: Alerting in the Private mode. Flashing green slowly: Monitoring. Red on: LCS is on.

• The manager extension can clear an extension PIN.

• This feature is available for a single line telephone if it is connected to a proprietary

telephone in parallel. (Private mode only) To answer the call while monitoring, press Recall/hookswitch.

• Only the handset monitoring in the Private mode is available for PS users.

Customizing Your Phone

• 3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set Select the mode, either monitoring the message through the speaker automatically or receiving, while the caller leaves a message.

• 3.1.3 Customizing the Buttons Create or edit a Live Call Screening (LCS) button.

Hands-free Mode Private Mode

Stop

monitoring

Answering

the call

Stop

monitoring

Answering

the call

Monitoring

Monitoring (Hands-free) Monitoring (Handset)

No operation

Stop monitoring

Answering

On-hook.

(Live Call Screening)

(Alarm Tone)

Press

SP-PHONE

MONITOR

Press

Live Call Screening

MONITOR

SP-PHONE

(Live Call Screening)

Press

Live Call Screening

OR OR

Press

Live Call

Screening

Press

SP-PHONE, MONITOR

Live Call

Screening

PT/PS

(Live Call Screening)

Press

SP-PHONE

MONITOR

Off-hook.

MONITOR

SP-PHONE

Page 97

1.9 User-supplied Equipment

User Manual 97

Two-way Record

To record into your mailbox

To record into another mailbox (Two-way Transfer)

To record into another mailbox with one-touch (One-touch Two-way Transfer)

You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation.

• The Two-way Record button light, Two-way Transfer button light or One-touch Two-way Transfer button light shows the current status as follows:

Off: Not recording. On: Recording the conversation.

Press

Two-way Record

During a conversation

To stop recording, press this button again.

PT/PS

(Two-way Record)

Press

Two-way

Transfer

During a conversation

Press

DSS

or enter

another extension number

To stop recording, press this button again.

PT/PS

(Two-way Transfer)

(DSS)

another

extension no.

Press

One-touch

Two-way Transfer

During a conversation

PT/PS

(One-touch Two-way Transfer)

Page 98

1.9 User-supplied Equipment

98 User Manual

• Note:

Many states have imposed regulations on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information.

Customizing Your Phone

• 3.1.3 Customizing the Buttons Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch Two-way Transfer button.

Page 99

1.10 Walking Extension

User Manual 99

1.10 Walking Extension

1.10.1 Walking Extension

You can use the same functions assigned on your previous extension even if you move to another extension in the office. You can retain your settings such as extension number or One-touch Dialing memory etc. on the new extension. This feature is also known as Walking Station.

To set

• Your previous extension will get the old settings of your new extension.

• This feature is available for movement between SLT and SLT, PT and PT or SLT and PT.

• For more information, refer to "3.1.1 Personal Programming".

Off-hook.

Enter

727

PT/SLT

your previous

extension no.

On-hook.

Enter

your previous

extension number.

extension PIN

Enter

extension PIN

(max. 10 digits).

2 77

D.Tone

PIN: Personal Identification Number

Page 100

1.11 Display Proprietary Telephone

100 User Manual

1.11 Display Proprietary Telephone

1.11.1 Call Log

This is available for the display proprietary telephone and the portable station.

— Incoming Call Log

— Outgoing Call Log

Incoming Call Log

When you receive an outside call, the caller’s information is recorded automatically in the incoming call log. A preprogrammed number of calls can be logged per extension. When the call log is full and other call arrives, the oldest call is deleted. You can modify the logged telephone number. When the Call Log button light turns on, there is a call which you did not answer.

The following information is logged.

To confirm the log information with the Call Log button

*: If the caller’s name is not logged, the caller’s phone number is displayed.

If the caller’s name is logged, the caller’s phone number is not displayed.

KX-T7636/KX-T7633/

KX-T7630

Telephone

Caller's Name

Information

Caller's Phone Number

Date/Time call received

Answered or Not Answered

Confirmed or Not Confirmed

KX-TD7690/KX-TD7680

6-line display PT

3-line display PT except KX-T7735/

KX-T7633/KX-T7630

KX-T7735

1-line or 2-line

display PT

Wireless phone

(KX-T7885/KX-TD7895)

Press

Call Log

until

desired party

appears.

Display PT

(Call Log)

While on-hook