Panasonic mc-v9620 User Manual

Page 1

Operating

Instructions

VACUUM CLEANER
MC-V9620
Panasonic,
Before operating this unit please read these instructions completely.
Page 2
TABLE OF CONTENTS
Safety Instructions........................................................................................................................................1
Vacuum Cleaner Assembly.......................................................................................................................3-4
How Your Vacuum Works.............................................................................................................................4
Use - How To Start.......................................................................................................................................5
Suggested Pile Height Settings.................................................................................................................. 5
Handle Switch...............................................................................................................................................5
Attachments and Use....................................................................................................................................6
Performance Features - Overload Protector, Suction Control,
Hose Swivel, and Performance Indicator.....................................................................................................7
Vacuuming Tips............................................................................................................................................7
Bag Changing and Motor Safety Fitter Cleaning......................................................................................... 8
Cleaning Exterior and Attachments..............................................................................................................9
POWER NOZZLE Care - Light Bulb Changing, Belt Changing and Agitator Cleaning
Brush Servicing and Agitator Exploded View............................................................................................11
Troubleshooting..........................................................................................................................................12
Warranty......................................................................................................................................................17
Service Information........................................................................................................................Back Cover
.........................
9-10
CONSUMER INFORMATION
VCMA Vacuum Cleaner Manufacturer’s Association
Service to the Industry since 1913 (Panasonic - An Association Member)
This information has been compiled by the Vacuum Cleaner Manufacturer’s Association from Government and Private Sources concerned with product safety. These basic guidelines are for your protection and convenience.
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your cleaner is intended only for household use. The cleaner should be stored in a dry, indoor area. Read the Operating Instructions carefully for important use and safety information.
A
WARNING

TO AVOID ELECTRIC SHOCK

Never vacuum damp or wet surfaces or liquids. Do not store machine outdoors. Replace worn or frayed power cord immediately.

TO AVOID ACCIDENTS

Except for hand-held cleaners, keep machine on floor - not on chairs, tables, etc. Store machine promptly after each use to prevent accidents from tripping over power cord or machine. Use machine and accessories only in manner intended by manufacturers. The use of an extension cord is not recommended.
Page 3
IMPORTANT SAFETY INSTRUCTIONS
When using vacuum cleaner, basic precautions should always
be followed, including the following;

READ ALL INSTRUCTIONS BEFORE

___________________
USING THIS VACUUM CLEANER______________________
WARNING

To reduce the risk of fire, electric shock, or injury;

1. Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before servicing.
2. To reduce the risk of electric shock - DO NOT use outdoors or on wet surfaces.
3. Do not allow to be used as a toy. Close attention is necessary when used by
or near children.
4. Use only as described in this manual. Use only manufacturer's recom mended attachments.
5. Do not use with damaged cord or plug. If vacuum cleaner is not working as
it should, has been dropped, damaged, left outdoors, or dropped into water,
return it to an authorized Panasonic Service Center.
6. Do not pull or carry by cord, use cord as a handle, close a door on cord, or
pull cord around sharp edaes or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
7. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
8. Do not handle plug or vacuum cleaner with wet hands.
9. Do not put any object into openings. Do not use with any opening blocked;
keep free of dust, lint, hair and anything that may reduce air flow.
10. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
11. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
12. Do not use without dust bag and/or filters in place.
13. Turn off all controls before unplugging.
14. Use extra care when cleaning on stairs.
15. Do not use to pick up fiammabte or combustible liquids such as gasoline or use in areas where they may be present.
16. Always turn cleaner off before connecting or disconnecting the hose or Power Nozzie.
SAVE THESE INSTRUCTIONS

THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY

Notice: Before you plug in your Panasonic Vacuum Cleaner, make sure that the voltage indicated on the
rating plate located on the bottom of the vacuum cleaner is the same as your local supply.
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Page 4
PARTS IDENTIFICATION
Power Nozzle Power Cord
\
Power Cord
S/jownJ
\/^Motor Safety Eitter
(Behind Dust Bag)
/
POWER NOZZLE Model/Serìal Numbers (On Bottom)
Pile Height pile Height Pedal Indicator
Sena/ Numbers Bag Holder (On SofiomJ
FEATURE CHART

(PANASONIC CANISTER TYPE VACUUM CLEANER)

FEATURES
Model
MC-V9620
POWER
120V AC(60Hz)
11.0 Amps
OVERLOAD
PROTECTOR
Yes
HEADLIGHT
Yes
-2-
CORD
LENGTH
(feet)
20 Yes
Dust Bag Type C-5 Micron Bag
TOOLS
POWER
NOZZLE
Yes
Page 5
VACUUMCLEANER ASSEMBLY
A WARNING Electrical Shock Hazard.
• Do not plug into electrical supply until assembly is complete. Doing so
could result in electrical shock or injury.
Do not get the power cord caught under the agitator when using the cleaning tools. Keep cord out from under POWER NOZZLE when vacuuming.
Before assembling your vacuum cleaner, be sure you have all parts shown on page 2.
WANDS
POWER NOZZLE
Slide wands
together until
wand button snaps into place.
POWER NOZZLE
1. Insert wands into POWER NOZZLE until the wand button snaps into the grooved slot.
Connect POWER NOZZLE plug and cord as shown. Do not force. If hard to install, turn the plug over and try again.
Slot
CANISTER
I.Open the canister
hood by gripping the lid release. Pull out and up to open hood. See page 2 for location of lid release.
2. Check the dust bag. See page 8 for installation instructions.
3. Check motor safety filter. See page 8 for installation instructions.
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1
m
Motor Fitter
m
•afety^
Page 6
ASSEMBLY (continued)
HOOD-TOOL STORAGE
It is normal for the canister hood to come off when opened further than needed. Line up the hinges, insert them, and close the hood to
repiace it.
HOSE
1. Insert hose into canister until it snaps in place.
TO REMOVE: Uft hose latch tab upward and pull up on hose.
HOW YOUR VACUUM WORKS
The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the dirt to the dust bag through the airflow passage. The dust bag lets the air pass through, while it traps the dirt.
For best cleaning results, keep the airflow passage open. Check the starred areas occasionally for clogs.
2. Insert handle into wand until lock button snaps in place. Be sure hose is not twisted.
TO REMOVE: Press handle release button and pull up on handle.
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Page 7
USE - HOW TO START
WARNING Personal Injury and Product Damage Hazard
DO NOT plug in if switch is in ON position. Personal injury or damage could result.
• The cord moves rapidly when rewinding. Keep children away and provide a clear path when rewinding the cord to prevent personal injury.
• DO NOT use outlets above counters. Damage to items in surrounding area could occur.
NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polarized plug, (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified eiectrician to instali the proper outlet. DO NOT CHANGE THE PLUG IN ANY WAY.
TO REWIND: Remove the cord from the cord grip. Unplug the cleaner. Hold the plug white rewinding to prevent damage or injury from the moving cord. Push cord rewind button. The cord will not rewind until the cord rewind button is pushed.
4. Lower wand
from upright position by pressing on the
2. Snap cord into grip to prevent accidental rewinding.
3. Plug cord into 120-volt outlet located near the floor.
handle release pedal.
5. Select a pile height setting by pressing the small pedal on the rear. The pile height setting is shown in the window.
SUGGESTED PILE HEIGHT SETTINGS
For best deep down cleaning, use the XLO setting. However, you may need to raise the height to make some jobs easier, (such as scatter rugs and some deep pile carpets) and to prevent the vacuum cleaner from shutting off. Suggested settings are: XLO- most carpets and bare floors. LO-low to medium pile. MED-medium to deep pile. Hl-shag; deep pile; scatter mgs.
HANDLE SWITCH 2. There are two
used on uncarpeted floors. The Canister motor only will run. Carpet position turns on both the Canister motor and the Power Nozzle motor for normal carpet cleaning.
-5-
positions on the handle. Bare Floor/Off and Carpet. Bare Floor/Off position turns the power bmsh off on the Power Nozzle to be
Page 8
ATTACHMENTS AND USE
A
CAUTION
DO NOT attach or remove handle or wands while cleaner is ON. This could cause sparking and damage the electrical contacts.
ATTACHMENTS ON HANDLE
NOTE: If the POWER NOZZLE is attached, turn cleaner off before removing handle from wands.
1. Press lock button, then pull to remove handle from wand.
2. Slide attachments firmly on handle as needed (See chart on this page.)
2. Remove POWER NOZZLE plug and cord from holders.
ATTACHMENTS
ON WANDS
NOTE: If the POWER NOZZLE is attached, turn
cleaner off before removing plug from wands.
1. To remove wands from POWER NOZZLE, lock wands in straight-up position.
4. Put attachments on wands as needed. (See chart on this page.)
A
WARNING
Personal Injury Hazard Use care if canister is placed on
stairs. If it falls, personal injury or property damage could result.
ATTACHMENT USE
ATTACHMENT
DUSTING BRUSH
CREVICE TOOL
FABRIC BRUSH
FLOOR
BRUSH POWER
NOZZLE
&
FumlturQ*
Between
Cushions'* Drapes* Stairs
X X
X X
X X
CLEANING AREA
Bare
Floors
X X X
Carpeted
Floors
X
'Afways dean attachmenta before using on fabrics.
3. Steady POWER NOZZLE with foot and turn wands counterclockwise until lock button disappears, then pull wands out of POWER NOZZLE.
Rugs Walls
X
X
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Page 9
PERFORMANCE FEATURES
OVERLOAD PROTECTOR­POWER NOZZLE
The overload protector stops the motor when the brush jams and prevents belt breakage.
TO CORRECT PROBLEM;
1. Unplug electrical cord.
2. Check brush and brush support areas for excessive lint build-up or jamming.
3. Clean jammed area. (See pages 9-10).
TO RESET; Press reset button on top of the
POWER NOZZLE. Plug In and turn on cleaner.
SUCTION CONTROL
The suction control Increases or decreases the suction for dif ferent fabric and carpet weights.
Opening the control decreases suction for draperies and lightweight rugs. Closing the control increases suction for furniture and carpets.
HOSE SWIVEL
The hose swivel allows the hose to turn without moving the canister.
This is helpful for
cleaning in small areas. Check hose for twisting before pulling canister.
PERFORMANCE INDICATOR
When the unit is running the tines in the indicator windows will be clear If there are no clogs. When the lines turn completely red there is a need to check the dust bag for being full or the other areas that may be clogged. See page 4.
NOTE: Red lines may appear when using
attachments or when cleaning new carpet, due to reduced air flow by the attachments themselves or new carpet fuzz filling the bag quickly.
VACUUMING TIPS
Suggested sweeping pattern.
For best cleaning action, the POWER NOZZLE should be pushed straight away from you and pulled straight back. At the end of each pull stroke, the direction of the POWER NOZZLE should be changed to point into the next section to be cleaned. This pattern should be continued across the rug with slow, gliding motions.
Small areas can be
cleaned without moving
NOTE: Fast,
jerky strokes
do not provide complete cleaning.
the canister. The hose swivel allows the hose to turn from side to side while the canister stays in place. Check hose for twisting before pulling canister.
Carpeted stairs
need to be vacuumed regularly. For best cleaning results, fully close the suction control.
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Page 10
BAG CHANGING
For best cleaning results, the dust bag should be changed often. Use Panasonic micron dust bag type C-5
1, Unplug cord from wall outlet.
2. Pull lid release out and up, then lift canister hood.
3. Remove cardboard tab from red bag mount by pressing away and
lifting up.
4. Pull bag out of the red bag mount.
A
powder, fine dust, plaster, soot, new carpet lint, etc. can clog the bag and cause it
CAUTION
NEVER REUSE A DUST BAG. Very fine materials, such as carpet fresheners, face
to burst before it is full. Change bag more often when vacuuming these materials.
5. The red bag mount will flip forward after removing bag. This will prevent the lid from closing until a new bag Is Installed.
6. Raise red bag mount up.
7. Install bag into slots pushing down until the cardboard tab locks into position and the holes align.
8. Close and latch canister hood.
9. Plug cord into wall outlet.
10. Bags are available at Panasonic Dealers and Distributors.
MOTOR SAFETY FILTER CLEANING
Check motor safety filter occasionally and clean when dirty.
A
Do not operate the cleaner without the motor safety filter. Be sure the filter is dry and properly installed to prevent motor failure and/or electrical shock.
WARNING
1. Unplug cord from wall outlet and remove bag.
2. Pull out safety filter as shown.
3. Wash filter in warm soapy water,
rinse, then air dry.
Electrical Shock Hazard
Do not clean in dishwasher or install while damp.
4. Snap filter back into canister.
5. Install bag.
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Page 11
CLEANING EXTERIOR AND ATTACHMENTS
1. Unplug cord from wall outlet. DO NOT drip water on cleaner.
2. Clean exterior using a clean, soft cloth that has been dipped in a solution of mild liquid detergent and
water, then wrung dry. Wipe dry after cleaning.
3. To reduce static electricity and dust build-up, wipe outer surface of canister and attachments.
4. Wash attachments in warm soapy water, rinse and air dry. Do not clean in dishwasher.
DO NOT USE ATTACHMENTS IF THEY ARE WET.
A
CAUTION
Attachments used in dirty areas (under a refrigerator) should not be used on other surfaces until they are washed. They could leave marks.
POWER NOZZLE CARE
Always follow all safety precautions when cleaning and servicing the POWER NOZZLE.
A
Disconnect electrical supply before servicing or cleaning the unit. Failure to do so could result in electrical shock or personal injury from cleaner suddenly starting.
WARNING
LIGHT BULB CHANGING
side of the light cover up. After freeing one side, lift up to remove.
Electrical Shock Or Personal Injury Hazard
1.To remove light cover use a flat blade screw driver, gently prying one
To replace cover, fit the rear tabs into the rear of the housing and press the sides down until it snaps in place.
2. Push in and turn bulb to remove.
3. Replace the bulb with a standard bayonet type appliance bulb rated 120V/15W.
A
CAUTION
Do not use a bulb rated over 15W. During extended use, heat from the bulb could overheat the surrounding plastic parts.
BELT CHANGING AND AGITATOR CLEANING
Disconnect cleaner from electrical outlet. Check and remove hair, string and lint build-up frequently in the POWER NOZZLE brush and agitator support areas. If build-up becomes excessive, disconnect POWER NOZZLE from wand and follow the steps on page 10.
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Page 12

TO REMOVE BELT

M
3. Turn POWER NOZZLE over. To remove cover, insert screwdriver at cover tabs on both sides and twist to release tabs.
1. Remove light cover and light bulb as shown under “LIGHT BULB CHANGiNG.”
2. Unscrew the two (2) POWER NOZZLE cover screws.
4. Turn POWER NOZZLE right side up. Press handle release pedal and lower the swivel. Tilt cover for ward from back until front snaps free.

TO REPLACE BELT

1. Slide washers and agitator supports onto agitator assembly.
5. Carefully insert and twist screwdriver at each agitator support to free brush from base.
A
supports, a small metal washer on each end may come off. DO NOT lose these two metal washers.
CAUTION
When you remove the agitator
6. Remove worn belt.
7. Slide agitator supports off to check and clean agitator support areas. See page
11 for picture of com
plete agitator assembly.
4. Line up front of cover and base. Rest cover on front edge of base as shown.
2. Install new belt in belt groove on the agitator assembly, then over the motor shaft. Be sure belt is under the belt guard.
3. Insert both front support tabs into the base slots. Then snap agitator supports into place. See page 11.
5. Tilt cover to back. Press cover firmly until rear tabs snap into place. Turn POWER NOZZLE over. Replace the cover screws and lower the pile height adjustment rollers Into place. Replace light bulb and cover.
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Page 13

BRUSH SERVICING

A
Disconnect electrical supply before servicing or cleaning the unit. Failure to do so can result in electrical shock or personal injury from cleaner suddenly starting.
WARNING
Electrical Shock Or Personal Injury Hazard
TO CHECK BRUSHES:
When brushes are worn to the level of the base support bars, replace the brushes.
TO REPLACE BRUSH AGITATOR UNIT:
1. Remove POWER NOZZLE cover, belt and agitator assembly. (See “TO REMOVE BELT" in “BELT CHANGING AND AGITATOR CLEANING” on pages 9-10).
2. Remove agitator supports, washers, screws, end brush, brush sprocket, and brush sprocket flange from ends oil agitator assembly.
3. Replace belt, agitator assembly and POWER NOZZLE cover screws. (See “TO REMOVE BELT" in “BELT CHANGING AND AGITATOR CLEANING” on page 10).
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Page 14
TROUBLESHOOTING
Review this chart to find do-it-yourself solutions for minor performance problems.
A
WARNING
Electrical Shock Hazard
Disconnect electrical supply before servicing or cleaning the unit. Failure to do so could result in electrical shock or personal injury.
PROBLEM
Cleaner won’t start
Poor job of dirt pick-up.
Cleaner starts but cuts off.
POWER NOZZLE will not run when attached.
Cleaner picks up movable rugs -OR- POWER NOZZLE pushes to hard.
Light won’t work. Cord won’t rewind.
Cleaner leaves marks on carpet.
POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse at household service panel.
3. Loose hose electrical connections.
4. Tripped Overioad Protector in POWER NOZZLE.
5. On-Off switch not turned ON.
1. Full or clogged dust bag or airflow blockage.
2. Dirty motor safety filter.
3. Wrong pile height setting.
4. Open suction control,
5. Hole in hose.
6. Worn POWER NOZZLE brushes.
7. Clogged POWER NOZZLE nozzle.
8. Clogged handle or hose.
9. Canister hood open.
10. POWER NOZZLE not running.
1. Hose or hood electrical connections.
2. Tripped Overload Protector
in POWER NOZZLE.
3. Motor too hot.
4. Full or clogged dust bag orí '
1. POWER NOZZLE connections unplugged.
2. Worn or broken belt,
3. Dirty brush or brush supports,
4. Tripped Overload Protector in POWER NOZZLE.
1. Wrong pile height setting.
2. Suction too strong.
1. Burned out bulb. 1. Change bulb, (page 9).
1. Dirty power cord.
2. Cord locked in cord grip.
3. Cord jammed.
1. Wrong vacuuming pattern. 1. See “VACUUMING TIPS," (page 7).
POSSIBLE SOLUTION
1. Plug in firmly, push On/Off switch to ON.
2. Reset circuit breaker or replace fuse.
3. Reconnect hose ends, (page 4).
4. Clean bmsh and brush supports, then reset, (pages 9,10,11).
5. Push On-Off switch to ON.
1. Change bag, (page 8} Clean airflow passage, (page 4).
2. Clean filter, (page 8).
3. Adjust setting, (page 5).
4. Adjust control, (page 7).
5. Replace hose.
6. Change agitator unit, (page 11).
7. Clean POWER NOZZLE air passage.
6. Clean air passage.
9. Close and latch hood,
10. Check overioad protector button. Reset POWER NOZZLE, (page 7).
1. Check connections, reconnect hose ends, (page 4).
2. Remove any items that may be caught or jammed, then reset, If the cleaner starts and stops again, clean brush and brush supports, then reset, (pages 9,10,11),
3. Wait 20 minutes for motor to cool.
4. Change dust bag, (page 8) Clear airflow blockage, (page 4). Walt 20 minutes for motor to cool.
1. Plug in firmly, (page 5).
2.&3. See “BELT CHANGING AND BRUSH CLEANING.” (pages 9,10,11).
4. Check brush area for excessive lint build-up or jamming. Clean brush and brush supports, then reset, (pages 9,10,11),
1. Adjust setting, (page 5).
2. Open suction control, (page 7),
1. Clean the power cord.
2. Remove cord from grip.
3. Pull out cord and rewind.
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Page 15
NOTES
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Page 16
NOTES
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Page 17
NOTES
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Page 18
NOTES
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Page 19
WARRANTY
Panasonic Vacuum Cleaner
Limited Warranty
MATSUSHITA CONSUMER ELECTRONICS COMPANY OR PANASONIC SALES COMPANY (collectively referred to as the warrantor) will repair this product with new or refurbished parts free of charge, in the U.SA or Puerto Rico one (1) year from the date of original purchase in the event of a defect in materials or workmanship. Excluded are the following items which require normal replacement: Disposable Dust Bag, Filters, Belts, Light Bulb, Agitator Brushes and Battery (if supplied).
Carry-in service in the continental U.S.A. can be obtained during the warranty period from a Matsushita Services Company (MSC) Factory Servicenter. To locate an authorized MSC Servicenter call 1 -800-545-2672 toll free. Service in Puerto Rico can be obtained during the warranty period by calling the telephone numbers listed in the Servicenter Directory. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered.
This warranty only covers failures due to defects in materials or workmanship which occur during normal use and does not cover damage which occurs in shipment or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification of the product, or commercial use such as hotel, office, restaurant or rental use of the product, or service by anyone other than an authorized Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS: There are no express warranties except as listed above.
The warrantor SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.
If a problem with this product develops during or after the warranty period, you may
contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer Satisfaction Center at the address listed on the back cover.
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Page 20
WHAT TO DO WHEN SERVICE IS NEEDED
If your Panasonic Vacuum Cleaner needs service, look in the yellow pages of the telephone book under “Home Appliance Service’’ for your nearest Matsushita Service Company (“MSC”) Factory Servicenter, or MSC authorized Servicenter, or call 1-800-545-2672, toll free to find a convenient servicenter. Do NOT send the product to the Executive of Regional Sales offices. They are NOT equipped to make repairs.
If you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in thé original carton. Attach a postage-
paid letter to the outside of the carton, which contains a description of your complaint. DO NOT send the
product to the Executive or regional Sates office. They are NOT equipped to maire repairs.
Customer’s Record
Model No.
Serial No.
Dealer's Address
Date of Purchase
Consumers requiring product information
or operating assistance with a consumer
product should contact:
CUSTOMER SATISFACTION
CENTER

DEPARTMENT 2F-3

50 Meadowlands Parkway
Secaucus, N.J. 07094
(201) 348-9090
MATSUSHITA CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA
One Panasonic Way Secaucus, New Jersey 07094
C01ZGE00U00
Dealer’s Name

Matsushita Services Co.

DIAL TOLL FREE
1-800-545-2672

24 hours a day,

7 days a week

PANASONIC SALES COMPANY, DIVISION OF
MATSUSHITA ELECTRIC OF PUERTO RICO INC.
AVE. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Tel. (809) 750-4300 Fax. (809) 768-2910
Carolina, Puerto Rico 00985
Printed in U.S.A.
(“PSC”)
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