Page 1
Operating
Instructions
VACUUM CLEANER
MC-V6950
Panasonic
Before operating your vacuum cleaner, please read these instructions completely.
9
Page 2
CONSUMER INFORMATION
Please read IMPORTANT SAFETY INSTRUCTIONS on page 4 before use. Read and understand all Instructions.
TO OUR VALUED CUSTOMER
We are very pleased to welcome you to the Panasonic family of products. Thank you for
purchasing this product. Our Intent is that you become one of our many satisfied customers.
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Vour
cleaner is intended only for household use. The cleaner should be stored In a dry, indoor
area. Read the Operating Instructions carefully for important use and safety Information.
PLEASE PAY CLOSE ATTENTION TO THE
WARNING AND CAUTION LABELS THAT
ARE FOUND THROUGHOUT THIS MANUAL.
WARNING labels are designed to alert you to the
possibility of personal injury, loss of human life,
A
WARmUS
and/or damage to the vacuum cleaner and/or
personal property if the instructions given are
not followed.
CAUTION labels are designed to alert you to the
A
A
TO AVOID ELECTRICAL SHOCK
Never vacuum damp or wet surfaces or liquids.
Do not store machine outdoors.
Replace worn or frayed power cord immediately.
TO AVOID ACCIDENTS
Except for hand-held cleaners, keep machine on floor - not chairs, tables, steps, stairs, etc.
Store machine promptly after each use to prevent accidents such as tripping over power cord or machine.
Use machine and accessories only in a manner intended by the manufacturer.
The use of an extension cord is not recommended.
01996 Matsushita Electric Industrial Co., Ltd. All rights reserved.
CAimON
WARNING
possibility of damage to the vacuum cleaner
and/or persona) property if the instructions given
are not followed.
-2-
Page 3
TABLE OF CONTENTS
CONSUMER INFORMATION..................................................................................2
IMPORTANT SAFETY INSTRUCTIONS.................................................................4
PARTS IDENTIFICATION........................................................................................5
Feature Chart.....................................................................................................5
TO ASSEMBLE CLEANER......................................................................................6
Attaching Handle to Vacuum Cleaner
Using the Cord Hook..........................................................................................6
Attachment (Tools-on-Board) Assembly
SPECIAL FEATURES OF CLEANER......................................................................8
Automatic Self Adjusting Rug Nozzle
Edge Cleaning Feature......................................................................................8
TO OPERATE CLEANER........................................................................................9
Power Cord........................................................................................................9
On/Off Switch....................................................................................................9
Handle Adjustments...........................................................................................9
Use of Attachments.........................................................................................10
ROUTINE CARE OF CLEANER
Cleaning Secondary Foam Filter
Replacing Exhaust Filter.................................................................................11
Changing the Dust Bag....................................................................................12
Removing/lnstalling the Lower Plate................................................................13
Replacing the Headlight Bulb..........................................................................13
Replacing the Drive Belt..................................................................................14
Cleaning the Agitator Assembly.......................................................................14
Replacing the Agitator Assembly.....................................................................15
Cleaning Exterior and Attachments.................................................................16
Removing Clogs..............................................................................................16
BEFORE REQUESTING SERVICE .......................................................................17
NOTES ...................................................................................................................18
WARRANTY ...........................................................................................................19
WHAT TO DO WHEN SERVICE IS NEEDED........................................Back Cover
...........................................................................
................................................................
............................................................
................................................................
....................................................................
11
11
6
7
8
-3-
Page 4
IMPORTANT SAFETY INSTRUCTIONS
When using vacuum cleaner, basic precautons should always
be followed, including the following
READ ALL INSTRUCTIONS BEFORE
USING THIS VACUUM CLEANER
WARNING
To reduce the risk of fire, electrical shock, injury
1 Do not leave vacuum cleaner when plugged in Unplug from outlet when
not in use and before servicing
2 To reduce the risk of fire, electric shock - Do not use outdoors or on wet
surfaces
3 Do not allow to be used as a toy Close attention is necessary when
used by or near children
4 Use only as described in this manual Use only manufacturer's
recommended attachments
5 Do not use with damaged cord or plug If vacuum cleaner is not working
as It should, has been dropped, damaged, left outdoors, or dropped into
water, return it to an Authorized Panasonic Service Center
6 Do not pull or carry by cord, use cord as a handle, close door on cord, or
pull cord around sharp edges or corners Do not run vacuum cleaner over
cord Keep cord away from heated surfaces
7 Do not unplug by pulling on cord To unplug, grasp the plug, not the cord
8 Do not handle plug or vacuum cleaner with wet hands
9 Do not put any objects into openings Do not use with any opening
blocked, keep free of dust, lint, hair, and anything that may reduce air flow
10 Keep hair, loose clothing, fingers, and all parts of body away from
openings and moving parts
11 Do not pick up anything that is burning or smoking, such as
cigarettes, matches, or hot ashes
12 Do not use without dust bag and/or filters in place
13 Turn off all controls before unplugging
14 Use extra care when cleaning on stairs
15 Do not use cleaner to pick up flammable or combustible
liquids such as gasoline or use in areas where they may be present
SAVE THESE INSTRUCTIONS
THIS VACUUM CLEANER IS INTENDED
FOR HOUSEHOLD USE ONLY
Notice: Before you plug in your Panasonic Vacuum Cleaner, make sure that
the voltage indicated on the rating plate located at the back of the
vacuum cleaner is the same as your local supply
-4-
Page 5
Crevico
Tool
(Dust Bag
Inside)
Exhaust
Fitter (Inside
Dust Cover)
PARTS IDENTIFICATION
Hose
Secondary
Filter (Inside
Dust Cover)
Foot Rest For
Furniture Guard
Handle Release
FEATURE CHART
(PANASONIC UPRIGHT VACUUM CLEANER)
^^FEATURES
Model
MC-V6950
POWER DIRT HEADLIGHT
SENSOR LENGTH
120 V. AC{60Hz)
12.0 Amps
No
-5-
Yes
CORD
(feet)
25
Page 6
TO ASSEMBLE CLEANER
A
WARNING
Electrical Shock Hazard
Do not plug Into electrical supply until assembly is complete. Failure to do so could
result in electrical shock or injury.
ATTACHING HANDLE TO VACUUM CLEANER
The vacuum cleaner main body and handle are packed separately
1 The handle
screw has been
installed for
shipping
purposes
Please
remove the
screw before
inserting
handle Insert
the handle as
shown in the
illustration Make sure the On/Off switch is
IS in the Off position before installing
There is a recessed area between the
upper cord storage hook base and
the handle that is designed to secure
the cord dunng vacuuming
Always push the power cord
down m this recess area to help
keep the cord from hanging near
the nozzle and being damaged
Insert the screw
that you removed
Be sure the screw
IS tightened, but
not overtightened
Loosely wrap the cord around
both cord hooks Secure the
plug head to the cord by
pushing the cord into the
retainers on the plug head
USING THE CORD HOOK
The upper cord hook has a
quick-release action To
release the cord, rotate the
hook downward and the
complete power cord will
drop off the hook for
immediate use
Do not unplug the power cord by
pulling on the cord Grasp the
plug head and pull to unplug
the vacuum cleaner
Return the hook to the upnght
position before attempting to
rewind the cord
-6-
Page 7
A
CAUTION
Do not get the power cord caught under the agitator when using the vacuum
or attachmerds.
ATTACHMENTS
(T
(L
Dusting—^
Brush
j — Upholstery Tool Toot
The attachments should be conveniently positioned
on the back and side of the cleaner for easy access.
Assemble the hose and attachments to the cleaner
as follows:
Place the hose in front of the handle. Grasp the end
of the hose and connect it to the wand, twisting as
you push down.
Place the wand in the rear slot of the tool holder,
twisting as you push down over the short hose to
assure a good connection.
Store the other wand, dusting brush, and the
upholstery tool on the rear of the dust
compartment in their proper locations. Place
the crevice tool into the front slot of the tool
holder. Refer to the illustration In the
Parts Identification section for the proper
position of the crevice tool.
T
Crevice
Dusting
Brush
Upholstery
Tool
Wands
-7-
Page 8
SPECIAL FEATURES OF CLEANER
AUTOMATIC SELF ADJUSTING RUG NOZZLE
Your Panasonic upright vacuum cleaner is
designed with an automatic self adjusting
rug nozzle. No manual adjustments are
required. The height of the rug nozzle is
instantly and automatically adjusted to any
carpet pile height. This self adjusting
feature allows the rug nozzle to float evenly
over all carpet pile surfaces.
Deep Pile Carpet
Shallow Pile Carpet
EDGE CLEANING FEATURE
The edge cleaning feature provides for
improved cleaning of carpets near wails and
furniture.
-8-
Page 9
TO OPERATE CLEANER
A
CAurm
Do not use outlets stove counters Damage to items in the surrounding areas
could {>ccur. Be sure the switch IS in the off position while plugging the cord in
POWER CORD
NOTE To reduce the risk of electrical shock, this vacuum has a polarized plug, (one blade is wider
than the other) This plug will fit In a polarized outlet only one way If the plug does not fit fully in the
outlet, reverse the plug If it still does not fit, contact a qualified electncian to install the proper outlet
DO NOT CHANGE THE PLUG IN ANY WAY
ON/OFF SWITCH
1 Plug the power cord into a 120V outlet
To start the vacuum cleaner, push
the switch on the top of the dust
compartment to the ON position
To stop the vacuum cleaner, push
the switch on the top of the dust
compartment to the OFF position
HANDLE ADJUSTMENTS
The handle may be lowered
to any position required Just
step on the area as indicated
by the illustration and
lower the handle as
desired
2. Middle position
This position IS for
normal cleaning
1 Upright position
The handle locks in this
position for storage
The handle should
always be in an
upnght position when
the cleaning tools
are used
3 Low position
This position
IS used for
cleaning
under
furniture
-9-
fA
Page 10
A
WARNING
Personal Inßury Hazard when Using Attachments,
DO NOT place hands or feet underneath the unit when using the attachment
tools The agitator assembly begins to revolve rapidly when using attachments
A
CAUTION
When using the attachments, the agitator begins rotating Do not allow the
cleaner to remain in just one p/ace for a period of time, as the agitator may damage
the floor surface Avoid placing the cleaner on furniture, the fringed area of ruga,
deep pile carpeting, or carpeted stairs The ideal position for the cleaner when
using attachments Is for the unit to be on a level area with the handle in the full
uoriaht position.
To rennove the wand from the short hose, grasp the top part of the wand (see
illustration) and twist as you pull up Once the wand has been removed it can
be used as is, or the other extension wand can be used for further reach
The crevice tool, upholstery tool, or dusting brush can be attached to the
hose or the end of wand When attaching the crevice tool, upholstery
tool, or dusting brush, always twist as you push down If additional
reach is required the dusting brush can be attached to the end of the
crevice tool The attached hose end swivels at the back of the
vacuum cleaner to make cleaning easier in all directions
When using the attachments 00 NOT overextend your
reach with the hose as it could tip the cleaner over
To store attachments place the hose in front of the handle
Return the wand to the tool holder, twisting as you push
down to connect it to the short hose cuff Place the other
extension wand on the back of the vacuum Store the
remaining tools in their proper positions
Hose-
Wand
Dusting
Brush
Upholstery
Tool
Tool
Holder
Short
Hose
ATTACHMENT USE
CLEANING AREA
ATTACHMENT Furniture*
CREVICE TOOL®^==::>
X X
Between
Cushions*
Drapes*
X
Stairs Walls
X
X
DUSTING BRUSH & X
UPHOLSTERY Q
TOOL C^^
‘Always clean attachments betöre using on fabrics Attachments used In dirty areas (such as under a
refrigerator) should not be used on other surfaces until they are washed They could leave marlts
(See the Cleaning Exterior end Attachments section )
X X
X
X
X
-10-
X
Page 11
ROUTINE CARE OF CLEANER
Perfomning the follcwing tasks will keep ycxir new Panasonic vacuum deaner operatng at peak
performance levels and will insure these high levels for >ears fo come Check the Before Requesting
Service section in this manual for recommerxlatons on performing some of these tasks to help
solve vanous problems that may occur
A
CAUTION
Do not operate the cleaner wthout the secondary filter Be sure the filter is properly
installed. Failure to do so could result in motor failure
CLEANING SECONDARY FOAM FILTER
A secondary foam filter protects the motor
from dirt When installing a new dust bag,
check the filter Accumulated dirt in the
dust compartment will collect on this filter
and may restnct motor performance
When the filter becomes dirty, pull it
from the bottom of the dust
compartment and clean by rinsing it
in water When dry slide the filter back
into place Insert the secondary foam
filter with a ruler or something flat It
should be fully inserted under the plastic
nb projections all the way to the rear
compartment wall
REPLACING EXHAUST FILTER
The exhaust filter is located inside the dust cover
The purpose of this filter is to remove dust and
dirt from the recirculated air When installing
a new dust bag, check the filter When the
filter becomes dirty, pull the filter and frame
from the bottom of the dust cover by pulling
It straight up Replace the filter DO NOT
CLEAN WITH WATER Place the new filter
in the frame with the four slots in the filter
aligning with the four tabs on the frame
Place the frame and filter back into the
dust cover making sure the rough
side IS facing up
Exhaust Filter
(Electrostatic)
Dust Cover
This filter cannot be cleaned and should be replaced at least once each year if the cleaner
IS used at least one hour each week
-11 -
Page 12
CHANGING THE DUST BAG
Always operate the vacuum with a genuine Panasonic Type U3 or U6 dust bag installed
Panasonic dust bags may be ordered through any authorized Panasonic dealer
Pull outward on the
dust cover grip,
located on the top
front of the dust
cover and remove
the cover
Spread out the end of the
new dust bag
NOTE Pull carefully so
as not to tear the bag at
the folds
The dust bag must be
completely installed
inside the dust
compartment for
proper operation
The dust bag should
not be caught
between the
lower edge of
the dust cover
and the gasket
as indicated by
the arrow in
the Illustration
To remove the dust
bag, grasp the
cardboard portion
of dust bag and
pull It out
Attach the new dust
bag onto the bag
holder by holding
the bag collar and
pushing back as
illustrated
Reinsert the tabs
provided on the end
of the dust cover into
the grooves on the
dust compartment
and press the
cover into place
NOTE The dust
cover must be
completely
and correctly
installed for
proper
operation
Grooves
' 12-
Page 13
A
WARNING
Electrical Shock or Personal Injury Hazard
When the lower plate is removed for any reason, before reinstalling, be sure
that all electrical wires are routed in a manner that prevents them from coming into
contact with the /ower plate, lower plate screws, or any moving parts. Be sure
the wires are not pinched in any way when the lower plate is reinstalled
REMOVING/INSTALLING THE LOWER PLATE
Before replacing any parts, disconnect the vacuum
cleaner from the electrical outlet
Replacing some of the parts in this section involves
the removal and installation of the lower plate Lower
Always place paper under nozzle anytime the lower Plate
plate IS removed to protect the floor surface
To Remove Lower Plate.
Start by placing the handle in the low position (See
the Handle Adjustments section) Turn the vacuum
cleaner over, exposing the underside Release the
lower plate by removing the three (3) screws that secure
the lower plate Then remove the lower plate Brush or
remove any residue that may exist in the belt area
To Reinstall Lower Plate
Hook the front end of lower plate into the slots on the front end of the nozzle housing Then
press the lower plate into place and fasten it by replacing the three (3) lower plate screws
NOTE To insure maximum cleaning efficiency, the belt should be checked regularly to make
sure It IS in good condition Check to see if the belt is stretched, cracked, or if
excessive slippage has occurred Replace it if necessary
OCril A/%||k|/^ ■ f'LJCr LICI A r%l IZ^LI'f' 01 II O
1 iniCI» inSiPiMkLriMilVXn! I C#WfImíC9
Three
Screws
1 Remove the lower plate using the procedure
in the Removing/lnstalling the Lower Plate
section
2 Grasp the bulb socket, wiggle the socket back
and forth while pulling it up out of the nozzle
housing To remove the old bulb, push it in
toward the bulb socket while turning
counterclockwise, then remove
3 Install the new bulb by pushing it in toward
the bulb socket and turning it clockwise Use
any standard bayonet base appliance bulb
rated at 15 Watts
Caution Do not use a bulb rated over
15 W Dunng extended use, heat from the
bulb could overheat surrounding plastic parts
4 Reinsert the bulb socket into the nozzle housing by pushing it back down into the slot
Replace the lower plate as outlined in the Removing/lnstalling the Lower Plate section
-13-
Page 14
REPLACING THE DRIVE BELT
A
WARNING
Personal Injury Hazard.
Be careful when removing agitator brush assembly. The belt tension is high.
Failure to do so could result in personal injury from agitator brush assembly
releasing quickly and snapping away.
Unplug and turn the unit over. Remove the lower
plate as described in the Removing/lnstalling the
Lower Plate section. Remove the agitator brush
assembly (carefully lift it out), and remove the worn
or broken belt from the agitator pulley and motor
drive shaft.
Loop the new belt around the motor drive shaft and
then loop it around the agitator pulley. Use only a
Panasonic Type UB drive belt.
Before reinserting the agitator brush assembly make
sure that the end caps are on correctly. (See the
illustration in the Replacing the Agitator
Assembly section.)
End Cap
Reinstall Agitator
After checking the end caps, reinstall the agitator brush assembly back into the housing grooves.
After installing the agitator brush assembly, hjm it by hand making sure that the belt is not twisted
and all rotating parts turn freely. Replace the lower plate as described in the Removing/lnstalling
the Lower Plate section.
CLEANING THE AGITATOR ASSEMBLY
Switch off the vacuum cleaner and unplug the power
cord before cleaning the agitator assembly. In order
to keep the cleaning efficiency high, clean the agitator
assembly regularly. Remove the lower plate if necessary.
See the Removí n^lnstal ling the Lower Plate section
for the proper procedure.
Agitator assembly - Cut off any carpet pile and
lint entangled around the agitator assembly with
a pair of scissors as illustrated.
- 14
Page 15
A
WARNING
Blectncaf Shock or Personal Injury Hazard.
Disconnect the electrical supply before servicing or cleaning the unit Failure to do so
could result in electrical shock or personal injury from the cleaner suddenly starting
1 When to replace the agitator assembly
The agitator assembly should be replaced when the brushes
are worn Brushes should be checked by holding a card
across the bottom plate (see illustration) If the bristles on
the agitator assembly do not touch the card you should
replace the agitator assembly for best cleaning results
2 How to replace the agitator assembly.
Place the vacuum cleaner handle in the low position (See
the Handle Adjustments section ) Remove the lower plate
as outlined in the Removing/lnstalling the Lower Plate section After the lower plate is
removed, carefully lift up the agitator assembly until it clears both sides of the nozzle
housing While holding the agitator assembly up, remove the belt
CAirnON The two end caps may come off along with the two washers as you lift the
agitator assembly out Do not lose the two small washers Look at the exploded view of
the agitator assembly below for correct assembly of №e parts
3 To replace the agitator assembly
Place the belt over the belt pulley on the agitator unit (NOTE There is a place for the belt
to fit on one end of the agitator assembly only) Replace both washers and end caps (see
Illustration below for correct assembly) After assembling the belt, washers and end caps
place the agitator assembly back into the nozzle housing by aligning each end cap
After completing the assembly, rotate the brush, turning it by hand to assure that
It rotates smoothly and the part is assembled correctly
Replace the lower plate as outlined in the Removing/tnstalling the Lower Plate section
- 15-
Page 16
CLEANING EXTERIOR AND ATTACHMENTS
1 Unplug cord from wait outlet DO NOT drip water on cleaner
2 Clean exterior using a clean, soft cloth that has been dipped in a solution of mild liquid
detergent and water, then wrung dry Wipe dry after cleaning
3 To reduce static electricity and dust build-up, wipe outer surface of cleaner and attachments
4 Wash attachments in warm soapy water, nnse and air dry Do not clean in dishwasher
or clothes washer
DO NOT USE ATTACHMENTS IF THEY ARE WET
A
CAUTION
Attachments used m dirty areas (such as under a refrigerator) should not be used
on other surfaces until they are washed They could leave marks.
REMOVING CLOGS
A
WARNING
Disconnect electncal supply before servicing or cleaning the unit Failure to do so
could result in electrical shock or personal injury from the cleaner suddenly starting
For best cleaning
results, keep the air
flow passages clear
Unplug the power
cord from the outlet
before checking the
airflow passage
Check each starred
area occasionally for
clogs
Disconnect the wand from the short hose
and check the wand and hoses for clogging
Plug in the vacuum cleaner and turn it on
While running the vacuum cleaner with the
hose disconnected, stretch the hose
in and out to remove the clog
Electric Shock or Personal Injury Hazard
Pull down on
the suction
inlet cover
and check
for clogging
in this area
If the clog
still exists,
turn the
vacuum
OFF and
unplug the
power cord
Turn the
cleaner over, exposing the underside Remove
the lower plate Remove the short nozzle hose
from the housing by lifting it straight up Inspect
the hose end and clear it of any obstructions
Reinstall the short nozzle hose and lower plate
See the Removing/lnstalling the Lower Plate
section for detailed instructions
- 16-
Page 17
BEFORE REQUESTING SERVICE
A
WARNING
Btectricat Shock or Personal Injury Hazard.
Disconnect the electrical supply before servicing or cleaning the unit. Failure to do
so could result in electrical shock or personal Injury from cleaner suddenly starting.
Review this chart to find do-it-yourseif solutions for minor performance
problems. Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
PROBLEM POSSiBLE CAUSE
Cleaner 1. Unplugged at wall outlet.
will not run.
2. On/Off switch not turned on.
3. Tripped circuit breaker/blown
fuse at household service panel.
Poor job of dirt 1. Full or clogged dust bag. 1. Change bag.
pickup.
2. Broken belt.
3. Clogged nozzle.
4. Hose not inserted fully. 4. Insert hose.
POSSIBLE SOLUTION
1. Plug in firmly. Push On/Off switch
to On.
2. Push On/Off switch to On.
3. Reset circuit breaker or replace
fuse.
2. Replace belt.
3. Clean nozzle area.
Light will
not work.
Dust escapes
the paper bag.
5. Worn agitator assembiy.
6. Hole in hose. 6. Replace hose.
7. Dust cover improperly installed.
1. Burned out light bulb. 1. Replace light bulb.
1. Bag improperly Installed. 1. Properly install bag.
2. Bag torn.
- 17-
5. Replace agitator assembly.
7. Property install dust cover.
2. Replace bag.
Page 18
NOTES
-18-
Page 19
WARRANTY
Panasonic Vacuum Cleaner
Limited Warranty
MATSUSHITA CONSUMER ELECTRONICS COMPANY OR PANASONIC
SALES COMPANY (collectively referred to as the warrantor) will repair this
product wHti new or refurbished parts free of charge, in the U.S.A. or Puerto
Rico one (1) year from the date of original purchase in the event of a defect in
materials or Workmanship. Excluded are the following items which require
normal replacement: Disposable Dust Bag, Filters, Bette, Light Bulb, Agitator
Brushes and Battery (if supplied).
Cany-in senrice in the continental U.S.A. can be obtained during the warranty
perioa from a Matsushita Services Company (MSC) Factory Servicenter. To
focate an authorized MSC Servicenter call 1-800-545-2672 toll free. Service in
Puerto Rico can be obtained durinq the warranty period by catling the telephone
numbers listed in the Servicenter Directory. This warranty is extended only to
the original purchaser. A purchase receipt or other proof of date of origin^
purchase will be required before warranty performance is rendered.
This warranty only covers failures due to defects in materials or workmanship
which occur during normal use and does not cover damage which occurs in
shipment or failures which are caused by products not supplied by the
warrantor, or failures which result from accident, misuse, abuse, neglect,
mishandling, misapplication, alteration modification of the product, or
commercial use such as hotel, office, restaurant or rent use of the product, or
service by anyone other than an authorized Servicenter, or damage that is
attributable to acts of God.
or Puerto
a defect in
LIMITS AND EXCLUSIONS: There are no express warranties except as listed
above.
The warrantor SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so
the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
If a problem with this product develops during or after the warranty period, you
may contact your dealer or Servicenter. If the problem is not handled to your
satisfaction, then write to the Customer Satisfaction Center at the listed address
on the back cover.
-19-
Page 20
WHAT TO DO WHEN SERVICE IS NEEDED
If your Panasonic Vacuum Cleaner needs service, look in the yellow pages of the
telephone book under "Home Appliance Service" for your nearest Matsushita
Service Company ("MSC") Factory Servicenter, or MSC authonzed Sen/icenter,
or call 1-800-545-2672, toll free to find a convenient servicenter Do NOT send
the product to the Executive or Regional Sales offices They are NOT equipped
to make repairs
If you ship the product
CaiBfully pack and send it prepaid, adequately nsured and preferably n the onginal carton Attach a postal
paid letter to the outside of the carton, which contains a description ol your complaint DO NOT send the
product to the Executive or Regional Sates Offices. They are NOT equipped to make rep^ra.
Customer's Record
Model No
Serial No
Dealer's Address.
Date of Purchase.
Consumers requiring product information
or opemfing assistance with a consumer
product should contact
CUSTOMER SATISFACTION
CENTER
DEPARTMENT 2F-3
50 Meadowlands Parkway
Secaucus, N J 07094
(201)348-9090
MATSUSHITA CONSUMER ELECTRONICS
COMPANY, DIVISION OF MATSUSHITA ELECTRIC
CORPORATION OF AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
C012AGR00U00
.Dealer's Name
DIAL TOLL FREE
1-S00-545-2672
Matsushita Services Co.
24 hours a day,
7 days a week
PANASONIC SALES COMPANY, DIVISION OF
MATSUSHITA ELECTRIC OF PUERTO RICO INC
AVE 65 de Infantena, Km 9 5
San Gabriel Industrial Park
Te\ (809)750-4300 Fax (809)768-2910
Carolina, Puerto Rico 00965
C'PSC")
Printed In U S A
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