Page 1
Operating Instructions
Model No. KX-TG6811BX
KX-TG6812BX
KX-TG6881BX
KX-TG6811UE
KX-TG6812UE
KX-TG6881UE
Digital Cordless Phone
Model No. KX-TG6821BX
KX-TG6822BX
KX-TG6821UE
Digital Cordless Answering System
Model shown is KX-TG6811.
Before initial use, see “Getting Started”
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG68xxBX_UE(en)_0523_ver021.pdf 1 2013/05/23 16:41:15
Page 2
Introduction
Model composition .......................................3
Accessory information ..................................4
Important Information
For your safety .............................................6
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................8
Specifications ...............................................8
Getting Started
Setting up .....................................................9
Note when setting up .................................10
Controls ......................................................11
Display .......................................................12
Turning the power on/off ............................13
Initial settings .............................................14
Smart Function Key (NR key) ....................14
One touch eco mode ..................................15
Making/Answering Calls
Making calls ...............................................16
Answering calls ..........................................16
Useful features during a call ..
.....................17
Key lock ......................................................
18
Power back-up operation ...........................18
Phonebook
Handset phonebook ...................................20
Copying phonebook entries .......................21
Speed Dial
Speed dial ..................................................22
Programming
Programmable settings ..............................23
Special programming .................................28
Caller ID Service
Using Caller ID service ...............................32
Caller list ....................................................32
Answering System
Answering system ......................................34
Turning the answering system on/
off ...............................................................34
Greeting message ......................................34
Listening to messages using the base
unit .............................................................35
Listening to messages using the
handset ......................................................36
Advanced new message alerting
features ......................................................37
Remote operation .......................................38
Answering system settings .........................39
Voice Mail Service
Voice mail service ......................................41
Intercom/Locator
Intercom ..
...................................................42
Handset locator ..........................................42
Transferring calls, conference calls ............42
Useful Information
Character entry ..........................................43
Error messages ..........................................45
Troubleshooting .........................................46
Index
Index...........................................................51
2
Table of Contents
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Page 3
Model composition
n KX-TG6811 series n KX-TG6881
R M
odel shown is KX-TG6812.
n KX-TG6821 series
R Model shown is KX-TG6822.
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TG6811
ser
ies
KX-TG6811 KX-TG6811 KX-TGA681 1
KX-TG6812 KX-TG6811 KX-TGA681 2
KX-TG6881
*1
KX
-TG6811 KX-TGA681 1
KX-TG6821
s
er
ies
KX-TG6821 KX-TG6821 KX-TGA681 1
KX-TG6822 KX-TG6821 KX-TGA681 2
*1 A key finder (KX-TGA20EX) is supplied in this model. The key finder is pre-registered to the
uni
t. By attaching the key finder to an easy-to-lose item in advance, you can locate and find
the mislaid item. Read the installation guide for more information on the key finder.
R The suffix (BX/UE) in the following model numbers will be omitted in these instructions:
KX-TG6811BX/KX-TG6812BX/KX-TG6821BX/KX-TG6822BX/KX-TG6881BX/
KX-TG6811UE/KX-TG6812UE/KX-TG6821UE/KX-TG6881UE
3
Introduction
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Page 4
Feature differences
Series Answering system
Intercom
Between handsets
KX-TG6811 series –
U
*1
KX
-TG6821 series U
U
*
2
*1 KX-TG6812
*2 K
X-TG6822
Accessory information
Supplied accessories
No. Accessory item/Part number
Quantity
KX-TG6811
KX-TG6821
KX-TG6881
KX-TG6812
KX-TG6822
A
AC adaptor for base unit
*
1
1 1
B T
e
lephone line cord 1 1
C
Rechargeable batteries
*
2
2 4
D
Ha
ndset cover
*
3
1 2
E C
h
arger – 1
F
AC adaptor for charger
*4
– 1
*1 PNLV226BX: KX-TG6811BX/KX-TG6812BX/KX-TG6821BX/KX-TG6822BX/KX-TG6881BX
PNL
V226E: KX-TG6811UE/KX-TG6812UE/KX-TG6821UE/KX-TG6881UE
*2 See page 5 for replacement battery information.
*3 The handset cover comes attached to the handset.
*4 PNLV233BX: KX-TG6812BX/KX-TG6822BX
PNLV233E: KX-TG6812UE
n For KX-TG6881
No. Accessory item/Part number Quantity
G Key finder/KX-TGA20EX 1
H CR coin cell lithium battery/CR2032 1
A B C D E F
4
Introduction
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G H
Additional/replacement accessories
Ple
ase contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
bat
teries
HHR-4MVT or HHR-4MRT
*1
Ba
ttery type:
– Ni
ckel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater KX-A405
Key finder
KX-TGA20EX
*
2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 B
y registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key
finder is attached. Please visit our Web site:
http://panasonic.net/pcc/products/telephone/p/tga20/
Please contact Panasonic or authorised sales department on the back cover for availability
of key finder in your area.
5
Introduction
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For your safety
To
prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R Use
only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R To
prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone
li
ne cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R Unp
lug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
R Con
sult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Nev
er install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
R This product is unable to make calls when:
6
Important Information
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Page 7
– the handset batteries need recharging or
hav
e failed.
– there is a power failure.
– the key lock feature is turned on.
Battery
R We
recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
ins
tructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
ind
icated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The
base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
R Kee
p the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
7
Important Information
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Page 8
should not be placed in rooms where the
tem
perature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R Wip
e the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
CAU
TION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other
Cou
ntries outside the European Union
These symbols are only valid in the European
Uni
on. If you wish to discard these items,
please contact your local authorities or dealer
and
ask for the correct method of disposal.
Specifications
R Sta
ndard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
100–240 V AC, 50/60 Hz
*1
220–240 V AC, 50/60 Hz
*2
R Power consumption:
Base unit*3:
Standby: Approx. 0.6 W
Maximum: Approx. 2.5 W
Base unit*4:
Standby: Approx. 0.8 W
Maximum: Approx. 3.1 W
Charger:
Standby: Approx. 0.12 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
*1 KX-TG6811BX/KX-TG6812BX/
KX-TG6821BX/KX-TG6822BX/
KX-TG6881BX
*2 KX-TG6811UE/KX-TG6812UE/
KX-TG6821UE/KX-TG6881UE
*3 KX-TG6811 series: page 3
*4 KX-TG6821 series: page 3
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
R The range of the handset under maximum
conditions is 60 metres indoors and 300
metres outdoors. Please note it will
probably be shortened when near concrete
barriers, etc.
8
Important Information
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Page 9
Setting up
Connections
n Ba
se unit
R Use only the supplied Panasonic AC
adaptor.
*1
*1 PNLV226BX: KX-TG6811BX/
KX-TG6812BX/KX-TG6821BX/
KX-TG6822BX/KX-TG6881BX
PNLV226E: KX-TG6811UE/
KX-TG6812UE/KX-TG6821UE/
KX-TG6881UE
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
Correct
Incorrect
To power outlet
Use only the supplied
telephone line cord.
Hook “Click”
Press plug firmly.
DSL/ADSL filter*
“Click”
To telephone line
n Charger
R Us
e only the supplied Panasonic AC
adaptor.
*1
*1 PNLV233BX: KX-TG6812BX/
KX-TG6822BX
PNLV233E: KX-TG6812UE
To power outlet
“Click”
Battery installation
R USE
ONLY Ni-MH batteries AAA (R03)
size.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
Rechargeable Ni-MH ONLY
R When the language selection is
di
splayed, see page 14.
9
Getting Started
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Battery charging
Charge for about 7 hours.
R When the batteries are fully charged,
“Fully charged” is displayed.
Confirm “Charging” is displayed.
Note when setting up
Note for connections
R The
AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Note for battery installation
R Use
the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 5, 7.
R Wipe the battery ends (
, ) with a dry
clo
th.
R Avoid touching the battery ends (
, ) or
the
unit contacts.
Note for battery charging
R It
is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
ba
se unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery
per
formance (supplied batteries)
Operation Operating time
In continuous use 15 hours max.
Not in use (standby) 170 hours max.
Note:
R It
is normal for batteries not to reach full
capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge (use).
R Actual battery performance depends on
usage and ambient environment.
R Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
R The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.
10
Getting Started
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Page 11
Controls
Handset
A
B
C
D
E
F
G
H
I
J
K
Speaker
M N (Talk)
Dial keypad (*: T
ONE)
MZN (Speakerphone)
Microphone
Receiver
Display
MeN (Off/Power)
MR/ECON
R:
Recall/Flash
ECO: Eco mode shortcut key
M N (Smart Function Key/Noise
re
duction key)
NR indicator
Charge contacts
n Con
trol type
Soft keys
Th
e handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
Navigator key
– MDN, MCN,
MFN, or MEN: Scroll through
various lists and items.
– MDN or MCN: Adjust the receiver or
speaker volume while talking.
– MCN (
: Caller list): View the caller list.
– MFN (W:
Phonebook): View the
phonebook entry.
– MEN (T: Redial): View the redial list.
Base unit
n KX-
TG6811 series: page 3
BA
Charge contacts
M N (Locator)
n KX
-TG6821 series: page 3
GHF
A B EC D
11
Getting Started
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Page 12
Charge contacts
Speaker
M N (Locator)
M N (Erase)
Message counter
MjN/MkN (Volume up/down)
M N/M N (Repeat/Skip)
M N (Play/Stop)
Me
ssage indicator
M N
(Answer on)
Display
Handset display items
Item Meaning
Range status: The more bars
vis
ible, the closer the handset
is to the base unit.
Out of base unit range
Paging, intercom mode
*1
Z Sp
eakerphone is on.
(pa
ge 16)
The line is in use.
R Whe
n flashing slowly: The
call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Missed call*2 (page 32)
The base unit transmission
pow
er is set to “Low”.
(page 15)
Noise reduction is set.
(pa
ge 18)
The LCD and key backlight is
off
. (page 26)
R When displayed next to the
ba
ttery icon: Answering
system is on.*3 (page 34)
R When displayed with a
number:
New messages have been
recorded.*3 (page 36)
Item Meaning
“Greeting Only” i
s
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
messages are not recorded.
*3
(page 40)
Battery level
Alarm is on. (page 28)
Equalizer is set. (page 18)
Privacy mode is on.
*1
(p
age 26)
Ringer volume is off.
(pa
ge 17)
Night mode is on. (page 29)
Blocked call*2 (
page 30,
32)
New voice mail message
rec
eived.*4 (page 41)
Line in
use
S
omeone is using the line.
*1
IN
USE
Answering system is being
use
d by:
– another handset
*5
– the base unit.
*3
*1 KX-TG6812/KX-TG6822
*2 C
aller ID subscribers only
*3 KX-TG6821 series: page 3
*4 Voice mail subscribers only
*5 KX-TG6822
Base unit display items
n KX
-TG6821 series: page 3
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Getting Started
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Page 13
Item Meaning
- - “Greeting Only” i
s
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
messages are not recorded.
(page 40)
Handset soft key icons
Icon Action
Returns to the previous screen or
outside call.
Displays the menu.
OK Accepts the current selection.
Makes a call. (page 16)
Temporarily turns off the ringer
for
incoming calls. (page 17)
Places a call on hold.
*1
Opens the phonebook.
Allows you to edit phone
num
bers. (page 30)
Adds new entry. (page 22, 30)
Displays the character entry
mod
e for phonebook search.
(page 20)
Turns the key lock feature off.
(page 18)
Stops alarm. (page 29)
Snooze button on the alarm.
(pa
ge 29)
Selects entries or handsets.
(pa
ge 15, 28)
n
Stops recording or playback.
*
2
Stores phone numbers.
(page 16)
Erases the selected item.
Allows you to make an intercom
cal
l.*1 (page 42)
C Erases a number/character.
Icon Action
Puts the call on mute.
*1 KX-TG6812/KX-TG6822
*2 K
X-TG6821 series: page 3
Handset main menu icons
The
following icons are shown when you
press M
N (right soft key) in standby mode.
Icon Feature
Answer System
*1
Time Settings
Intercom
*
2
Initial Setup
Caller List
Key Finder
*3
Ringer Setup
*4, *
5
Caller Barred
*6
*1 KX-TG6821 series: page 3
*2 K
X-TG6812/KX-TG6822
*3 This icon is displayed when the key finder
is registered.
*4 KX-TG6811 series: page 3
*5 KX-TG6821 series: this menu icon is
displayed when the key finder is not
registered.
*6 KX-TG6811 series (including
KX-TG6881): this menu icon is displayed
when the key finder is not registered.
Turning the power on/off
Power on
Pre
ss MeN for about 1 second.
Power off
Pre
ss MeN for about 2 seconds.
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Getting Started
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Page 14
Initial settings
n
Direct command code:
Pr
ogrammable settings can be accessed by
pressing M
N,
#,
and then the
c
orresponding code on the dial keypad
(page 23).
Example: Press M
N#101.
n Sy
mbol meaning:
Example: MbN: “Off”
Press MCN or MDN to select the words in
quotations.
Important:
R Whe
n you install the batteries for the first
time, the handset may prompt you to set
display language and date and time.
Perform step 2 in “Display language”,
pag
e 14, and then press MOKN.
Continue from step 2 in “Date and
tim
e”, page 14.
Display language
3 d
isplay languages are available. You can
select “English”, “
”, or “ ”.
1 M N#110
2 MbN:
S
elect your desired language. a
MOKN
3 MeN
Date and time
1 M N#101
2 Ent
er the current date, month, and year.
a MOKN
Example: 15 July, 2013
15 07 13
3 Enter the current hour and minute.
Example: 15:30
15 30
4 MOKN a MeN
Note:
R The order in which you enter the date
differs according to the selected display
language.
Example:
Ara
bic/Persian: Year/Month/Date
English: Date/Month/Year
R The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Dialling mode
If
you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 M
N#120
2 MbN: Select the desired setting.
3 MOKN a MeN
Smart Function Key (NR
key
)
The Smart Function Key (NR key) is located
on the bottom of the handset and informs you
with its flashing to allow you to activate the
following features by simply pressing this key.
n When the NR indicator flashes rapidly,
you can:
– Answer the call (outside call, intercom*1).
(page 16, 42)
– Stop the alarm sound. (page 29)
– Stop paging. (page 42)
*1 KX-TG6812/KX-TG6822
n When the NR indicator flashes slowly in
standby mode, you can:
– Listen to new messages.*1 (page 36)
– View the caller list when there are
missed calls. (page 32)
To activate these features, their Smart
Function Key must be “On”. (page 15)
*1 KX-TG6821 series: page 3
Using the Smart Function Key
(NR
key)
When the NR indicator flashes rapidly/slowly,
press M
N.
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Page 15
R The above features can be activated
de
pending the situation.
R If you answer a call using the Smart
Function Key, the speakerphone is
activated.
R Even if the handset is placed on the base
unit or charger, the feature can be
activated. You can talk or listen to new
messages*1 without lifting up the handset. If
you want to perform further operations, lift
up the handset.
R When the unit has new messages*1 and
missed calls, the unit can be operated to
play the new messages first and then show
the missed calls.
*1 KX-TG6821 series: page 3
Note:
R While key lock is on (page 18), incoming
calls can be answered, but the following
features are disabled even when the NR
indicator flashes slowly.
– Listen to new messages.*1 (page 36)
– View the caller list when there are
missed calls. (page 32)
*1 KX-TG6821 series: page 3
Setting the Smart Function Key
The
Smart Function Key for the following
features must be “On”.
– “New Message”*1 (Default: On)
– “Missed Call” (Default: Off)
The settings can be set for each handset.
*1 KX-TG6821 series: page 3
1 M
N#278
2 MbN: S
elect the desired setting and press
M
N.
R “ ” is displayed next to the selected
fea
tures.
R To cancel a selected feature, press
M
N again. “ ” disappears.
3 MOKN a MeN
No
te:
R If the NR indicator flashes when the
handset is not placed on the base unit or
charger, battery consumption is faster than
usual.
One touch eco mode
The
MR/ECON button on the handset enables
you to activate the eco function with one
touch.
By activating eco mode, your unit can reduce
the base unit transmission power by up to
90 % in standby mode.
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is
“Normal”.
– When the one touch eco mode is on: “Low”
is temporarily displayed and
is shown
on
the handset display instead of
.
–Wh
en the one touch eco mode is off:
“Normal” is temporarily displayed and
goes off from the handset display.
Not
e:
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
(KX-TG6812/KX-TG6822)
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the repeater mode to “On”
(page 31):
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
display menu (page 26).
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Getting Started
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Page 16
Making calls
1 Lif
t the handset and dial the phone
number.
R To correct a digit, press MCN.
2 Press M
N.
3 Whe
n you finish talking, press MeN or
place the handset on the base unit or
charger.
Using the speakerphone
1 Dia
l the phone number and press MZN.
R Speak alternately with the other party.
2 When you finish talking, press MeN.
Note:
R For best performance, use the
speakerphone in a quiet environment.
R To switch back to the receiver, press MZN/
M
N.
Adjusting the receiver or speaker
vol
ume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
The
last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
1 MEN (T)
2 MbN: Select the desired phone number.
3 M
N
Storing a number to the phonebook
1 MEN (T)
2 MbN: Select the desired phone number.
a M N
3 T
o
store the name, continue from step 3,
“Adding entries”, page 20.
Erasing a number in the redial list
1 MEN (T)
2 MbN: Select the desired phone number.
a M N
3 MbN: “Ye
s” a MOKN a MeN
Pause (for PBX/long distance service
use
rs)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 21).
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
1 0 a MDN (Pause)
2 Dial the phone number. a M
N
Not
e:
R A 3 second pause is inserted each time MDN
(Pause) is pressed.
Answering calls
Whe
n a call is being received, the NR
indicator flashes rapidly.
1 Lift the handset and press M
N
or MZN
w
h
en the unit rings.
R You can also answer the call by
pressing any dial key from 0 to 9,
*, or #. (Any key answer feature)
2 When you finish talking, press MeN or
place the handset on the base unit or
charger.
Using the Smart Function Key
Whe
n the NR indicator flashes rapidly, press
M
N.
R You
can answer the call even if the handset
is placed on the base unit or charger
(page 14).
You can finish talking by pressing MeN
without lifting up the handset.
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Page 17
Auto talk
You
can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to press M
N. To turn this feature
on
, see page 26.
Adjusting the handset ringer volume
n Whi
le the handset is ringing for an
incoming call:
Press MDN or MCN repeatedly to select the
desired volume.
n Programming the volume beforehand:
1 M
N#160
2 MbN: S
elect the desired volume.
3 MOKN a MeN
Temporary handset ringer off
Whi
le the handset is ringing for a call, you can
turn the ringer off temporarily by pressing M
N.
Useful features during a
cal
l
Hold
Thi
s feature allows you to put an outside call
on hold.
1 Press M
N during an outside call.
2 MbN: “H
old” a MOKN
3 To release hold, press M
N.
R Ano
ther handset user can take the call
by pressing M
N. (KX-TG6812/
KX
-TG6822)
Note:
R If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound and
the NR indicator flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
R If another phone is connected to the same
line, you can also take the call by lifting its
handset.
Mute
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
1 Press M
N during conversation.
R flashes.
2 To return to the conversation, press M N
aga
in.
Recall/flash
MR/E
CON allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the recall/flash time, see
page 26.
For call waiting or Call Waiting
Cal
ler ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
1 Press MR/ECON to answer the 2nd call.
2 To switch between calls, press MR/ECON.
Note:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialling (for
rot
ary/pulse service users)
You can temporarily switch the dialling mode
to tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
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Page 18
Press * (TONE) before entering access
nu
mbers which require tone dialling.
Handset noise reduction (NR key)
Thi
s feature allows you to hear the voice of
the person you are talking to clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
Press M
N to turn on/off while talking.
No
te:
R When this feature is turned on,
is
dis
played while talking.
R Depending on the environment where this
handset is being used, this feature may not
be effective.
R This feature is not available using the
speakerphone.
Handset equalizer
Thi
s feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1 Press M
N while talking.
2 MbN: “E
qualizer” a MOKN
3 MbN: Select the desired setting.
4 Press MOKN to exit.
Note:
R When this feature is turned on,
is
dis
played while talking.
R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
Call share
Available for:
KX-
TG6812/KX-TG6822
You can join an existing outside call.
To
join the conversation, press M
N when
th
e other handset is on an outside call.
Note:
R To
prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 26).
Key lock
The
handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press M
N
for about 3
s
e
conds.
R
is displayed.
R To
turn key lock off, press M
N for about 3
se
conds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
Power back-up operation
Whe
n a power failure occurs, the charged
handset temporarily supplies power to the
base unit (power back-up mode). This allows
you to make and receive calls using a handset
during a power failure. The base unit will not
perform any other functions. You can program
“Power Failure” and the default setting is
“Auto” (page 26).
Important:
R If a handset is not placed on the base unit
when a power failure occurs, “Base no
power Press e” or “Press e” is
displayed. After pressing MeN on the
handset, place it on the base unit to start
power back-up mode.
R Power back-up mode will not work if the
battery level of the power supplying
handset is
/ .
R Do
not lift the power supplying handset
from the base unit during power back-up
mode.
R Do not touch the handset’s charge contacts
during power back-up mode.
R If the battery level is low, the unit will not
work sufficiently during power back-up
18
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Page 19
mode. In addition, in case handset battery
pow
er runs out, we recommend connecting
a corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
T-adaptor.
R Calls cannot be made during a power
failure until key lock is turned off (page 18).
R If “Please wait for 1 minute.” is
displayed, please do not operate the unit
until the message disappears.
Panasonic Ni-MH battery
per
formance (supplied batteries)
during power back-up mode
When the batteries are fully charged,
operating time of the handset in power
back-up mode varies depending on usage.
– Continuous use of the handset in power
back-up mode: 2 hours max.
– Continuous use of the handset other than a
handset in power back-up mode: 3 hours
max.
– Not in use in power back-up mode: 3 hours
max.
Note:
R Actual battery performance depends on
usage and ambient environment.
Making calls during a power
fai
lure
n When only 1 handset is registered:
1 Lift the handset and dial the phone
number.
2 Within 1 minute, place the handset on
the base unit.
R Wait until speakerphone is turned
on automatically and the call is
made.
3 When the other party answers the call,
keep the handset on the base unit and
talk using the speakerphone.
4 When you finish talking, press MeN.
Note:
R In step 2, if you do not place the handset on
the base unit within 1 minute, the power
back-up mode turns off. In this case, press
MeN on the handset and dial the phone
nu
mber. Then try again from step 2.
n When 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying power, and use another
handset for making calls. For the operation,
please see “Making calls”, page 16.
Note:
R During a call with the handset placed on the
base unit (power back-up mode), the call
may be disconnected if you touch the
handset. In such case, try to call back.
R The range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
Continuing a call during a power
failure
When a power failure occurs during an outside
call, the unit informs you with a notification
tone. You can continue to talk for about 1
minute.
n When only 1 handset is registered:
If you want to continue the conversation,
press MZN and then place the handset on
the base unit.
n When 2 or more handsets are registered:
If you want to continue the conversation,
you should leave another handset on the
base unit for supplying power.
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Page 20
Handset phonebook
The
phonebook allows you to make calls
without having to dial manually. You can add
100 names and phone numbers.
Adding entries
1 M N or MFN (W)
a M
N
2 MbN: “Ne
w Entry” a MOKN
3 Enter the party’s name (16 characters
max.). a MOKN
R You can change the character entry
mode by pressing MR/ECON
(page 43).
4 Enter the party’s phone number (24 digits
max.). a MOKN 2 times
R To add other entries, repeat from step
3.
5 MeN
Finding and calling from a
pho
nebook entry
Scrolling through all entries
1 M N or MFN (W)
2 MbN: Select the desired entry.
R You can scroll through the phonebook
entry by pressing and holding MCN or
MDN.
3 M N
Searching by first character
1 M N or MFN (W)
R C
hange the character entry mode if
necessary:
M
N a MbN: Select the character
en
try mode. a MOKN
2 Press the dial key (0 to 9, or #) which
contains the character you are searching
for (page 43).
R Press the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial key.
R If there is no entry corresponding to
th
e character you selected, the next
entry is displayed.
3 MbN: Scroll through the phonebook if
necessary.
4 M
N
Editing entries
1 Fin
d the desired entry (page 20). a M
N
2 MbN: “Ed
it” a MOKN
3 Edit the name if necessary (16 characters
max.; page 43). a MOKN
4 Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Erasing entries
Erasing an entry
1 Fin
d the desired entry (page 20). a M
N
2 MbN: “Er
ase” a MOKN
3 MbN: “Yes” a MOKN a MeN
Erasing all entries
1 M
N or MFN (W)
a M
N
2 MbN: “Er
ase All” a MOKN
3 MbN: “Yes” a MOKN
4 MbN: “Yes” a MOKN a MeN
Chain dial
Thi
s feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press M
N.
2 MbN: “Ph
onebook” a MOKN
3 MbN: Select the desired entry.
4 Press M
N
(right soft key) to dial the
n
u
mber.
20
Phonebook
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Page 21
Note:
R Whe
n storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 16).
R If you have rotary/pulse service, you need
to press * (TONE) before pressing M
N
in
step 1 to change the dialling mode
temporarily to tone. When adding entries to
the phonebook, we recommend adding *
(TONE) to the beginning of phone numbers
you wish to chain dial (page 20).
Copying phonebook
ent
ries
Available for:
KX-
TG6812/KX-TG6822
You can copy phonebook entries between 2
han
dsets.
Copying an entry
1 Fin
d the desired entry (page 20). a M
N
2 MbN:
“C
o
py” a MOKN
3 MbN: Select the handset you want to send
the phonebook entry to. a MOKN
R When an entry has been copied,
“Completed” is displayed.
R To continue copying another entry:
MbN: “Yes” a MOKN a MbN: Select
the desired entry. a MOKN
4 MeN
Copying all entries
1 M
N or MFN (W)
a M
N
2 MbN: “Co
py All” a MOKN
3 MbN: Select the handset you want to send
the phonebook entry to. a MOKN
R When all entries have been copied,
“Completed” is displayed.
4 MeN
21
Phonebook
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Page 22
Speed dial
You
can assign 1 phone number to each of
the dial keys (1 to 6) on the handset.
Adding phone numbers to speed
dia
l keys
n By entering phone numbers:
1 Press and hold the desired speed dial
key (1 to 6). a M
N
2 MbN: “Ma
nual” a MOKN
3 Enter the party’s name (16 characters
max.; page 43). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN 2 times a
MeN
n From the phonebook:
1 Press and hold the desired speed dial
key (1 to 6). a M
N
2 MbN: “Ph
onebook” a MOKN
3 MbN: Select the desired entry.
4 MOKN a MeN
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1 Pre
ss and hold the desired speed dial key
(1 to 6). a M
N
2 MbN:
“E
d
it” a MOKN
3 Edit the name if necessary (16 characters
max.; page 43). a MOKN
4 Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Erasing an entry
1 Pre
ss and hold the desired speed dial key
(1 to 6). a M
N
2 MbN: “Erase” a MOKN
3 MbN: “Ye
s” a MOKN
4 MeN
Viewing speed dial key
ass
ignments
You can see the speed dial key assignments
on the handset display.
Press and hold the desired speed dial key (1
to 6).
Making a call using a speed dial
key
1 P
ress and hold the desired speed dial key
(1 to 6).
2 M
N
22
Speed Dial
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Page 23
Programmable settings
You
can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods.
n Scrolling through the display menus
1 M
N
2 Pre
ss MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
4 Press MCN or MDN to select the desired setting. a MOKN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MeN.
n Using the direct command code
1 M
N a Enter the desired code.
Ex
ample: Press M
N#101.
2 Sel
ect the desired setting. a MOKN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MeN.
Note:
R In the following table, < > indicates the default settings.
R In the following table,
indicates the reference page number.
R Dis
play menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Mai
n menu:
“Answer System”
*1
Sub-menu 1 Sub-menu 2 Settings Code
Play New Msg.
– – #323 36
Play All Msg.
– – #324 36
Erase All Msg.
*
2
– – #3
25 36
Greeting
Start REC
*
2
(
R
ecord greeting)
– #302 35
Play Greeting
– #303 35
Default
*
2
(R
eset to pre-recorded
greeting)
– #304 35
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Programming
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Page 24
Sub-menu 1 Sub-menu 2 Settings Code
New Message Alert
*2
Ou
tgoing Call
– On/
Off
1: On 0: <Off> #338 37
Outgoing Call
– Not
ification to
–
Outgoing Call
– Rem
ote Code
1: Activate
0: <Inactivate>
Base Unit Beep
1: On 0:
<Off> #339 37
Settings
Number of Rings
*
2
2-
7: 2-7 Rings
4:
<4 Rings>
0: Auto
#211 39
Recording Time
*2
1: 1
Minute
3:
<3 Minutes>
0: Greeting Only
*3
#305 40
Remote Code
*2
– #306 38
Call Screening
1:
<On>
0: Off #310 34
Answer On
*
2
– – #
3
27 34
Answer Off
*2
– – #3
28 34
Main menu: “Time Settings”
Sub-menu 1 Sub-menu 2 Settings Code
Set Date/Time
*2
– – #1
01 14
Memo Alarm
1-3: A
larm 1-3 1: O
nce
2: Daily
3: Weekly
0: <Off>
#720 28
Time Adjustment
*2, *
4
– 1: Caller ID
0:
<Manual>
#226 –
Main menu: “Intercom”
*5
Operation Code
Paging the desired unit. #274 42
24
Programming
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Page 25
Main menu: “Initial Setup”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Setup
Ringer Volume
– Han
dset
0-6: Off-6 <6> #160 17
Ringer Volume
– Bas
e Unit
*1, *2
0-6: Off-6 <3> #G160 –
Ringtone
*6, *7
(Handset)
<Ringtone 1> #1
61 –
Night Mode
– On/
Off
1: On 0:
<Off> #238 29
Night Mode
– Sta
rt/End
<23:00/06:00> #237 29
Night Mode
– Rin
g Delay
1: 30 sec.
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
#239 29
First Ring
*2,
*8
1: <On>
0: Off #173 –
Time Settings
Set Date/Time
*2
– #1
01 14
Memo Alarm
– 1
-3
: Alarm 1-3
1: Once
2: Daily
3: Weekly
0: <Off>
#720 28
Time
Adj
ustment
*2, *4
1: Caller ID
0:
<Manual>
#226 –
Handset Name
– – #104 29
Key Finder Setup
*9
– 1: A
dd new device
(for Finder1)
*10
– 2: Add new device
(for Finder2)
– 3: Add new device
(for Finder3)
– 4: Add new device
(for Finder4)
Change Name
*
2
Finder1
#6561 –
Finder2
*11
#
6562
*12
Finder3
*11
#
6563
*12
Finder4
*11
#
6564
*12
Register
– #6571 –
#6572
*
12
#
6573
*12
#
6574
*12
C
ancel Register
– #6581 –
#6582
*
12
#
6583
*12
#
6584
*12
C
aller Barred
*
2
– – #
2
17 29
25
Programming
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Page 26
Sub-menu 1 Sub-menu 2 Settings Code
Speed Dial
– – #261 22
Eco Setup Transmission
Pow
er
*2
1: <Normal> 2: Low #725 15
Display Setup LCD & Key
Bac
klight
1: <On> 0: Off #276 –
Contrast
(Di
splay contrast)
1-6: Level 1-6
<4>
#145 –
Smart Function Key
– – #278 15
Keytones
*13
– 1
: <On>
0: Off #165 –
Area Code
*2
– – #2
55 30
Call Restrict
*2
– – #2
56 30
Auto Talk
*14
– 1
: On 0:
<Off> #200 17
Line Setup
Dial Mode
*2
1: Pu
lse
2:
<Tone>
#120 14
Recall/Flash
*2, *
15
0: 900 msec.
1: 7
00 msec.
2: <600 msec.>
3: 400 msec.
4: 300 msec.
5: 250 msec.
G: 200 msec.
#: 160 msec.
6: 110 msec.
7: 100 msec.
8: 90 msec.
9: 80 msec.
#121 17
Privacy Mode
*2, *
5, *16
– 1: On 0:
<Off> #194 –
Base Unit PIN
*2
– <0000> #1
32 31
Repeater Mode
*2
– 1: On 0:
<Off> #138 31
Register Register H.set
– #130 49
Cancel Register
*3
– #131 50
Power Failure
– 1: <Auto>
0: Off #152 18
Language Display
<English> #1
10 14
Main menu: “Caller List”
Operation Code
Viewing the caller list. #213 32
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Page 27
Main menu: “K
ey Finder”
*
9
Sub-menu 1 Sub-menu 2 Settings Code
Search
– – #655 –
Battery Check
– –
Main menu: “Ringer Setup”
*1
7, *18
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Volume Handset
0-6: Off-6 <6> #
160 17
Base Unit
*1, *
2
0-6: Off-6 <3> #G1
60 –
Ringtone
*6,
*7
(Handset)
– <Ringtone 1> #1
61 –
Night Mode On/Off
1: O
n 0
:
<Off> #238 29
Start/End
<23:00/06:00> #237 29
Ring Delay
1: 30 sec.
2:
<60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
#239 29
First Ring
*2, *
8
– 1: <On>
0: Off #173 –
Main menu: “Caller Barred”
*2
, *19
Operation Code
Storing/Viewing bar call numbers. #217 29
*1 KX-TG6821 series: page 3
*2 I
f you program these settings using one of the handsets, you do not need to program the
same item using another handset. (KX-TG6812/KX-TG6822)
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*5 KX-TG6812/KX-TG6822
*6 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*7 The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used with
permission of © 2012 Copyrights Vision Inc.
*8 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings 2 times or more by default, which depends
on your service provider/telephone company.
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*9 This setting is available when you have the key finder (KX-TGA20EX). Read the installation
gui
de for more information on the key finder.
*10 For models with supplied key finders, the display shows “1: Finder1”.
*11 If you register 2 or more key finders.
*12 If you have 2 or more key finders.
*13 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*14 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*15 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*16 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*17 KX-TG6811 series: page 3
*18 KX-TG6821 series: this menu icon is displayed when the key finder is not registered.
*19 KX-TG6811 series (including KX-TG6881): this menu icon is displayed when the key finder
is not registered.
Special programming
Alarm
An
alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
Important:
R Set the date and time beforehand
(page 14).
1 M
N#720
2 Sel
ect an alarm by pressing 1 to 3. a
MOKN
3 MbN: Select the desired alarm option. a
MOKN
“Off”
Tu
rns alarm off. Go to step 9.
“Once”
An
alarm sounds once at the set time.
“Daily”
An
alarm sounds daily at the set time.
Go to step 5.
“Weekly”
Al
arm sounds weekly at the set time(s).
4 Proceed with the operation according to
yo
ur selection in step 3.
n Once:
Enter the desired date and month. a
MOKN
n Weekly:
MbN: Select the desired day of the week
and press M
N. a MOKN
5 S
et the desired time. a MOKN
6 Enter a text memo (10 characters max.;
page 43). a MOKN
7 MbN: Select the desired alarm tone. a
MOKN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
8 MbN: Select the desired snooze setting.
a MOKN
9 MOKN a MeN
R When the alarm is set,
is displayed.
Not
e:
R The order in which you enter the date
differs according to the selected display
language.
Example:
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Page 29
Arabic/Persian: Month/Date
Eng
lish: Date/Month
R Press M
N to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
R Press any dial key, MN, or MN to stop
t
h
e sound but keep the snooze function
activated.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
Night mode
Nig
ht mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Night mode can
be set for each handset.
Important:
R Set the date and time beforehand
(page 14).
R We recommend turning the base unit ringer
off (page 25) in addition to turning the night
mode on. (KX-TG6821 series: page 3)
R If you have set the alarm, the alarm sounds
even if the night mode is turned on.
Turning night mode on/off
1 M N#238
2 MbN: S
elect the desired setting. a MOKN
R If you select “Off”, press MeN to
exit.
3 Enter the desired hour and minute you
wish to start this feature. a MOKN
4 Enter the desired hour and minute you
wish to end this feature. a MOKN
5 MeN
R When the night mode is set,
is
dis
played.
Changing the start and end time
1 M N#237
2 Continue from step 3, “Turning night
mo
de on/off”, page 29.
Setting the ring delay
Thi
s setting allows the handset to ring during
night mode if the caller waits long enough.
After the selected amount of time passes, the
handset rings. If you select “No Ringing”,
the handset never rings during night mode.
1 M
N#239
2 MbN: S
elect the desired setting. a MOKN
a MeN
Note:
R When the answering system answers the
call, this feature does not work.
(KX-TG6821 series: page 3)
Changing the handset name
Eac
h handset can be given a customised
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 2” is displayed.
1 M
N#104
2 Ent
er the desired name (max. 10
characters; page 43).
R If not required, go to step 3.
3 MOKN
4 MbN: Select the desired setting. a MOKN
2 times
5 MeN
Incoming call barring (Caller ID
sub
scribers only)
This feature allows the unit to reject calls from
specified phone numbers that you do not want
to answer such as junk calls.
When a call is received, the unit does not ring
while the caller is being identified. If the phone
number matches an entry in the call barred
list, the unit emits no sound to the caller, and
disconnects the call.
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Important:
R Whe
n the unit receives a call from a
number that is stored in the call barred list,
the call is logged in the caller list
(page 32) with
after the call is
dis
connected.
Storing unwanted callers
You
can store up to 50 phone numbers in the
call barred list.
Important:
R You must store the phone number with an
area code in the call barred list.
n From the caller list:
1 MCN (
)
2 MbN: S
elect the entry to be barred. a
M
N
3 MbN: “Sa
ve CID” a MOKN
4 MbN: “Caller Barred” a MOKN
5 MbN: “Yes” a MOKN a MeN
n By entering phone numbers:
1 M
N#217 a M N
2 Ent
er the phone number (24 digits
max.). a MOKN
R To erase a digit, press MCN.
3 MeN
Viewing/editing/erasing bar call
num
bers
1 M
N#217
2 MbN: S
elect the desired entry.
R To exit, press MeN.
3 To edit a number:
M
N a Edit the phone number. a
MOKN a MeN
T
o erase a number:
M
N a MbN: “Ye
s” a MOKN a MeN
Note:
R When editing, press the desired dial key to
add, MCN to erase.
Storing an area code to be
deleted automatically
In some situations, phone numbers stored
automatically in the caller list (page 32) will
include area codes. If you do not want to dial
the area code when making calls from the
caller list, you can store the area code which
you want the unit to delete automatically.
Example: You have stored the area code
“123”. If you make a call from the caller list to
the phone number “123-456-7890”, the unit
dials “456-7890”.
1 M
N#255
2 Ent
er an area code (5 digits max.). a
MOKN a MeN
Setting call restriction
You
can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
1 M
N#256
2 Ent
er the base unit PIN (default: “0000”).
R If you forget your PIN, contact an
authorised service centre.
3 Select the handsets to be restricted by
pressing 1 to 2.
R All handsets registered to the base unit
are displayed.
R “
” is displayed next to the selected
han
dset numbers.
R To cancel a selected handset, press
the same dial key again. “
”
dis
appears.
4 MOKN
5 Select a memory location by pressing 1
to 6. a MOKN
6 Enter the phone number or area code to
be restricted (8 digits max.). a MOKN a
MeN
R To erase a restricted number, press
MCN.
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Changing the base unit PIN
(Personal Identification Number)
Important:
R If you change the PIN, please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, contact
an authorised service centre.
1 M N#132
2 Ent
er the current 4-digit base unit PIN
(default: “0000”).
3 Enter the new 4-digit base unit PIN. a
MOKN
4 MbN: “Yes” a MOKN a MeN
Increasing the range of the base
uni
t
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 5. Contact your Panasonic dealer for
details.
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode
1 M N#138
2 MbN: S
elect the desired setting. a MOKN
a MeN
Note:
R After turning the repeater mode on or off,
may be displayed on the handset
mom
entarily. This is normal and the
handset can be used once
is displayed.
Registering the DECT repeater
(KX
-A405) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
ref
erring to the Installation Guide for the
DECT repeater.
1 Base unit:
Proceed with the operation for your model.
n KX-TG6811 series: page 3
Press and hold M
N for about 5
se
conds. (No registration tone)
n KX-TG6821 series: page 3
Press and hold M
N
for about 5
s
e
conds, until the registration tone
sounds.
R The next step must be completed
within 90 seconds.
2 DECT repeater:
Connect the AC adaptor, then wait until
the
indicator and indicator light
gre
en.
3 Base unit:
To exit the registration mode, press M
N.
R The
registration tone stops.
(KX-TG6821 series: page 3)
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Page 32
Using Caller ID service
Imp
ortant:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller ID features
Whe
n an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If
a call is not answered, the unit treats it as a
missed call and
is displayed. This lets you
kno
w if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 32),
disappears from the
dis
play. When you receive another new call,
is displayed again.
Not
e:
R Even when there are unviewed missed
calls,
disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
– Being replaced on the base unit or
charger.
– Pressing MeN.
Phonebook name display
Whe
n caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
pho
nebook is displayed and logged in the
caller list.
Caller list
Imp
ortant:
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting
is correct (page 14).
Viewing the caller list and calling
bac
k
1 MCN (
)
2 Pre
ss MCN to search from the most recent
call, or press MDN to search from the
oldest call.
R If
is displayed, not all of the
inf
ormation is shown. To see the
remaining information, press MEN. To
return to the previous screen, press
MFN.
3 To call back, press M
N.
To
exit, press MeN.
Note:
R If the entry has already been viewed or
answered, “
” is displayed, even if it was
vie
wed or answered using another handset.
R If the call matches an entry in the call
barred list, the number is logged with
(page 29).
R If
you do not want to dial the area code
when making calls from the caller list, you
can store the area code which you want the
unit to delete automatically (page 30).
Using the Smart Function Key
When is displayed and the NR indicator
fla
shes slowly, there are missed calls.
Press M
N in step 1 on “Viewing the caller
li
st and calling back”, page 32.
R “Missed Call” must be set to “On” in
“Setting the Smart Function Key”, page 15.
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Page 33
R If the handset is placed on the base unit or
ch
arger, you need to lift up the handset to
view the caller list after pressing M
N.
R Whe
n the unit has new messages*1 and
missed calls, the unit can be operated to
play the new messages first and then show
the missed calls.
*1 KX-TG6821 series: page 3
Editing a caller’s phone number
bef
ore calling back
1 MCN (
)
2 MbN: S
elect the desired entry.
3 M
N a MbN: “Ed
it” a MOKN
4 Edit the number.
R Press dial key (0 to 9) to add, MCN to
delete.
5 M
N
Erasing selected caller
inf
ormation
1 MCN (
)
2 MbN: S
elect the desired entry.
3 M
N a MbN: “Ye
s” a MOKN a MeN
Erasing all caller information
1 MCN ( )
2 M
N a MbN:
“Y
e
s” a MOKN a MeN
Storing caller information to the
pho
nebook
1 MCN (
)
2 MbN: S
elect the desired entry. a M
N
3 MbN: “Sa
ve CID” a MOKN
4 MbN: “Phonebook” a MOKN
5 To store the name, continue from step 3,
“Adding entries”, page 20.
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Answering system
Available for:
K
X-
TG6821 series (page 3)
The answering system can answer and record
cal
ls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting Only” as the recording
time setting (page 40).
Important:
R Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
R When callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 14).
R Answering system announcements are in
English only.
Memory capacity (including your
greeting message)
The total recording capacity is about 30
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
– “Messages Full” is shown on the
handset display.
– The message counter on the base unit
flashes if the answering system is turned
on.
– and the total number of new
mes
sages are not displayed on the
handset even if the answering system is
turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
mes
sages are not recorded.
Turning the answering
sys
tem on/off
The answering system is preset to on.
Base unit
Pre
ss M
N to turn on/off the answering
sy
stem.
R When the answering system is turned on,
the message counter displays the total
number of messages (old and new).
Handset
1 T
o
turn on:
M
N#327
To
turn off:
M
N#328
2 MeN
N
ot
e:
R When the answering system is turned on,
is displayed next to the battery icon.
Call screening
Whi
le a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press
MDN or MCN repeatedly. You can answer the call
by pressing M
N on the handset. Call
sc
reening can be set for each handset. The
default setting is “On”.
1 M
N#310
2 MbN: Select the desired setting. a MOKN
a MeN
Greeting message
Whe
n the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
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Recording your greeting message
1 M N#302
2 MbN: “Ye
s” a MOKN
3 After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes max.).
4 Press MnN to stop recording.
5 MeN
Using a pre-recorded greeting
mes
sage
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 40)
is set to “Greeting Only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
mes
sage
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1 M
N#304
2 MOKN a MeN
Playing back the greeting
mes
sage
1 M
N#303
2 MeN
Listening to messages
usi
ng the base unit
When new messages have been recorded,
M
N on the base unit flashes.
Press M N.
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system
dur
ing playback
Key Operation
MjN or MkN Ad
just the speaker volume
M
N
Repeat message
*
1
M N Skip message
M N Stop playback
M N
Erase currently playing
mes
sage
*1 If pressed within the first 5 seconds of a
mes
sage, the previous message is
played.
Rewinding the message
Pre
ss and hold M
N until the unit plays the
de
sired part of the message.
R During rewinding, the base unit makes a
continuous beeping sound. Rewinding
speed may vary depending on the recorded
message.
R At the beginning of the message, the unit
plays the message at normal speed.
Fast-forwarding the message
Pre
ss and hold M
N until the unit plays the
desired part of the message.
R During fast-forwarding, the base unit makes
a continuous beeping sound.
Fast-forwarding speed may vary depending
on the recorded message.
R Even if you press and hold M N when the
end of this message is played, the next
message is played at normal speed.
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Page 36
Erasing all messages
Press M N 2 times while the unit is not in use.
Listening to messages
usi
ng the handset
When new messages have been recorded,
is displayed on the handset with the total
num
ber of new messages.
1 To listen to new messages:
M
N#323
To
listen to all messages:
M
N#324
2 W
h
e
n finished, press MeN.
Note:
R To switch to the receiver, press M
N.
Using the Smart Function Key
Whe
n
is displayed and the NR indicator
fla
shes slowly, there are new messages.
Press M
N in step 1 on “Listening to
me
ssages using the handset”, page 36.
R “New Message” must be set to “On” in
“Setting the Smart Function Key”, page 15.
Operating the answering system
M N a a MOKN
Key Operation
MDN or MCN Ad
just the receiver or speaker
volume (during playback)
1 or MFN Re
peat message
(during playback)
*1
2
or MEN S
k
ip message
(during playback)
3 Enter the “Set
tings” menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
Key Operation
M N
Pause message
*2
9 or MnN St
op recording
Stop playback
0 Turn answering system off
*4
*3
Er
ase currently playing
mes
sage
*5 Erase all messages
*6 Reset to a pre-recorded
gre
eting message
*1 If pressed within the first 5 seconds of a
mes
sage, the previous message is
played.
*2 To resume playback:
MbN: “Play” a MOKN
*3 You can also erase as follows:
M
N a MbN: “Er
ase” a MOKN a MbN:
“Yes” a MOKN
Calling back (Caller ID
sub
scribers only)
If caller information is received for the call, you
can call the caller back while listening to a
message.
1 Press M
N during playback.
2 MbN: “Call Back” a MOKN
Editing the number before calling back
1 Pr
ess M
N during playback.
2 MbN: “E
dit & Call” a MOKN
3 Edit the number. a M
N
Erasing all messages
1 M N#325
2 MbN: “Ye
s” a MOKN a MeN
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Advanced new message
ale
rting features
Audible message alert
Thi
s feature allows the base unit to beep to
inform you of a new message arrival when
new messages are recorded. The base unit
beeps 2 times every minute until you listen to
the messages, if the “Base Unit Beep”
setting is turned on. The default setting is
“Off”.
1 M
N#339
2 MbN: S
elect the desired setting. a MOKN
a MeN
New message alert by a call
Thi
s feature allows the unit to make a call to
the pre-stored phone number and inform you
that a new message has been received by
announcement.
To use this feature, you must:
– store a phone number to which the unit
makes the call to.
– turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 38).
Important:
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered.
Storing a phone number to which the
unit makes an alert call
n From the phonebook:
1 M N#338
2 MbN: “No
tification to” a MOKN
a M
N
3 MbN: “Phonebook” a MOKN
4 MbN: Select the desired phonebook
entry. a MOKN a MeN
n By entering a phone number:
1 M
N#338
2 MbN:
“N
o
tification to” a MOKN
a M
N
3 MbN: “Ma
nual” a MOKN
4 Enter the desired name (16 characters
max.; page 43). a MOKN
5 Enter the desired number (24 digits
max.). a MOKN 2 times a MeN
Turning on/off the new message alert
setting
1 M N#338
2 MbN: “On
/Off” a MOKN
3 MbN: Select the desired setting. a MOKN
a MeN
Editing the set phone number
1 M
N#338
2 MbN: “No
tification to” a MOKN
3 M
N a MbN:
“E
d
it” a MOKN
4 Edit the name if necessary (16 characters
max.; page 43). a MOKN
5 Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Erasing the set phone number
1 M N#338
2 MbN: “No
tification to” a MOKN
3 M
N a MbN: “Er
ase” a MOKN
4 MbN: “Yes” a MOKN a MeN
R The new message alert setting is
turned off.
Activating/inactivating the remote
acc
ess code to play messages
If you activate this feature, you must enter the
remote access code (page 38) to play the
new message from the new message alert
call. This is so that unauthorised parties
cannot listen to your messages. The default
setting is “Inactivate”.
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– “Inactivate”:
You can listen to the
message by pressing 4 to play new
messages (without entering the remote
access code).
– “Activate”: You must enter your remote
access code (page 38) and then press 4
to play new message.
1 M
N#338
2 MbN: “Re
mote Code” a MOKN
3 MbN: “Activate” or “Inactivate” a
MOKN a MeN
Listening to messages
Aft
er you answer the new message alert, you
can listen to the messages as follows.
n When the remote access code is set to
“Inactivate”:
Press 4 to play the new message during
the announcement.
n When the remote access code is set to
“Activate”:
1 Enter the remote access code
(page 38) during the announcement.
2 Press 4 to play the new message.
Note:
R Within 10 seconds after listening to new
messages, you can press #9 during the
call to turn off the new message alert by a
call feature.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record.
Remote operation
Usi
ng a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3
-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorised
par
ties from listening to your messages
remotely.
Important:
R In order to operate the answering system
remotely, you must first set a remote
access code.
1 M
N#306
2 To turn on remote operation, enter the
desired 3-digit remote access code.
3 MOKN a MeN
Deactivating remote operation
Pre
ss * in step 2 on “Remote access code”,
page 38.
R The entered remote access code is deleted.
Using the answering system
rem
otely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 38).
4 When finished, hang up.
Voice guidance
Dur
ing remote operation, the unit’s voice
guidance starts and prompts you to press 1
to perform a specific operation, or press 2 to
listen to more available operations.
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You
can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
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Key Operation
1 Repeat message
(du
ring playback)
*1
2 Skip message
(
du
ring playback)
4 Play new messages
5 Play all messages
6 Play greeting message
7 Record greeting message
9 Stop recording
S
to
p playback
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*6 Reset to a pre-recorded greeting
m
es
sage (during greeting message
playback)
*# End remote operation
(or
hang up)
*1 If pressed within the first 5 seconds of a
mes
sage, the previous message is
played.
Turning on the answering system
rem
otely
If the answering system is off, you can turn it
on remotely.
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
R A long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 38).
Answering system settings
Number of rings before the unit
ans
wers a call
You can change the number of times the
phone rings “Number of Rings” before the
unit answers a call. You can select 2 to 7
rings, or “Auto”.
The default setting is “4 Rings”.
“Auto”: The unit’s answering system answers
at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 38), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 M
N#211
2 MbN: S
elect the desired setting. a MOKN
a MeN
For voice mail service subscribers
To
receive voice mail and use answering
system properly, please note the following:
R To use the voice mail service (page 41)
provided by your service provider/telephone
company rather than the unit’s answering
system, turn off the answering system
(page 34).
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Number of Rings”
setting so that this unit’s answering
system answers calls before the voice
mail service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
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– Change the number of rings of the voice
mai
l service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time
You
can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
1 M
N#305
2 MbN: S
elect the desired setting. a MOKN
a MeN
Selecting “Gre
eting Only”
You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 40.
Note:
R When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 35).
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Voice mail service
Voi
ce mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone.
When you have new messages,
is
dis
played on the handset if message
indication service is available. Please contact
your service provider/telephone company for
details of this service.
Important:
R If
still remains on the display even after
you
have listened to new messages, turn it
off by pressing and holding # for 2
seconds.
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 34).
For details, see page 39.
(KX-TG6821 series: page 3)
41
Voice Mail Service
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Intercom
Available for:
K
X-
TG6812/KX-TG6822
Intercom calls can be made between
han
dsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press MeN, then press
M
N.
Making an intercom call
1 M N a M N
2 MbN: S
elect the desired unit. a MOKN
R To stop paging, press MeN.
3 When you finish talking, press MeN.
Answering an intercom call
1 Pre
ss M
N to answer the page.
2 Wh
en you finish talking, press MeN.
Using the Smart Function Key
Pre
ss M
N to answer the page.
Handset locator
You
can locate a misplaced handset by
paging it.
1 Base unit: Press M
N.
R All
registered handsets beep for 1
minute.
2 To stop paging:
Base unit: Press M
N.
Han
dset: Press MeN.
Using the Smart Function Key
You
can also stop paging by pressing M
N.
Transferring calls,
con
ference calls
Available for:
KX-
TG6812/KX-TG6822
Outside calls can be transferred or a
con
ference call with an outside party can be
made between 2 handsets.
1 During an outside call, press M
N to put
th
e call on hold.
2 MbN: “Intercom” a MOKN
3 MbN: Select the desired unit. a MOKN
4 Wait for the paged party to answer.
R If the paged party does not answer,
press M
N to return to the outside call.
5 To complete the transfer:
Press MeN.
R The outside call is being routed to the
destination unit.
To establish a conference call:
M N a MbN: “Co
nference” a MOKN
R To leave the conference, press
MeN. The other 2 parties can
continue the conversation.
R To put the outside call on hold: M
N
a MbN: “Hold” a MOKN
To resume the conference: M N a
MbN: “Co
nference” a MOKN
R To cancel the conference: M
N a
MbN: “St
op Conference” a MOKN
You can continue the conversation
with the outside caller.
Answering a transferred call
Pre
ss M
N to answer the page.
Using the Smart Function Key
Pre
ss M
N to answer the page.
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Character entry
The
dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 43).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to
erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
– When entering another character located on the same dial key, operation will differ depending
on the display language you select.
English
R Press MEN to move the cursor to the next space, then press the appropriate dial key.
Arabic/Persian
R Press MFN to move the cursor to the next space, then press the appropriate dial key.
Character entry modes
The
available character entry modes are Alphabet (ABC), Numeric (0-9), Arabic/Persian (
)
and
Extended (
). When in these entry modes except Numeric, you can select which
cha
racter is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MR/ECON a MbN: Select a character entry mode. a MOKN
Note:
R
in the following tables represents a single space.
R Whe
n you select Arabic or Persian as the display language, numbers in the character table
are displayed in Arabic or Persian.
Alphabet character table (ABC)
z
y
1
2 3 4 5 6 7 8 9
Numeric entry table (0-9)
z
y
1
2
3
4 5 6 7 8 9
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Arabic character table ( )
R Whe
n you select Arabic as the display language, Arabic character table is available.
Persian character table ( )
R Whe
n you select Persian as the display language, Persian character table is available.
Extended character table ( )
z
y
1
2 3 4 5 6 7 8
9
R The following are used for both uppercase and lowercase:
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Error messages
Display message Cause/solution
Base no power
o
r
N
o link. Reconnect
AC adaptor.
or
No link.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 49).
R When “No link.” is displayed during a power failure, place
a handset on the base unit to supply power to the base unit.
Check Phone Line
R The supplied telephone line cord has not been connected yet
or
not connected properly. Check the connections (page 9).
Error
R Recording was too short. Try again.
Fa
iled
R Phonebook copy failed (page 21). Confirm the other handset
(t
he receiver) is in standby mode and try again.
Incomplete
R The receiver’s phonebook memory is full. Erase the unwanted
ph
onebook entries from the other handset (the receiver) and
try again.
Memory Full
R The phonebook memory is full. Erase unwanted entries
(p
age 20).
R Message memory is full. Erase unwanted messages
(page 35, 36).
R The call barred list memory is full. Erase unwanted entries
(page 30).
Use rechargeable
bat
tery.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 5, 7.
You must first
sub
scribe to Caller
ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
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Troubleshooting
If
you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem Cause/solution
The handset does not turn
on
even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R Make sure the batteries are installed correctly (page 9).
R Fu
lly charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 49).
The handset display is
bla
nk.
R The handset is not turned on. Turn the power on (page 13).
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Yo
ur old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the Smart
Fun
ction Key even if the
NR indicator is flashing
slowly.
R Another unit is in use. Wait and try again later.
R The key lock feature is turned on. Turn it off (page 18).
I cannot use the intercom
or
phonebook copy
feature.
R These features are available between the handsets. Although
the handset displays “Intercom”, “Copy All”, or “Copy”,
these features are not available for single handset models.
The base unit beeps. R New messages have been recorded. Listen to the new
me
ssages (page 35).
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Programmable settings
Problem Cause/solution
The display is in a
lan
guage I cannot read.
R Change the display language (page 14).
I cannot activate the eco
mod
e.
R You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 31).
I cannot register a handset
to
a base unit.
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R Battery charge is low. Fully charge the batteries (page 10).
I
fully charged the
bat
teries, but
–
still flashes or
– th
e operating time
seems to be shorter.
R Clean the battery ends (
, ) and the charge contacts with
a d
ry cloth and charge again.
R It is time to replace the batteries (page 9).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R T
he handset is too far from the base unit. Move closer.
R Th
e base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 49).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts
in
and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17,
25)
.
R Night mode is turned on. Turn it off (page 29).
The base unit does not
rin
g.
R The ringer volume is turned off. Adjust ringer volume (page 25).
47
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Page 48
Problem Cause/solution
I cannot make a call. R The dialling mode may be set incorrectly. Change the setting
(p
age 14).
R You dialled a call restricted number (page 30).
R The key lock feature is turned on. Turn it off (page 18).
Caller ID
Problem Cause/solution
Caller information is not
dis
played.
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to
display.
R Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to “Off” (page 25).
R Move closer to the base unit.
Time on the unit has
shi
fted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 25).
The name stored in the
pho
nebook is not fully
displayed while an outside
call is being received.
R Edit the phonebook entry name to fit in 1 line of text (page 20).
Answering system
Problem Cause/solution
The unit does not record
n
ew
messages.
R The answering system is turned off. Turn it on (page 34).
R The message memory is full. Erase unwanted messages
(page 35).
R The recording time is set to “Greeting Only”. Change the
setting (page 40).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 39).
I cannot operate the
ans
wering system
remotely.
R The remote access code is not set. Set the remote access
code (page 38).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 38).
R The answering system is turned off. Turn it on (page 39).
48
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Problem Cause/solution
The unit does not emit the
spe
cified number of rings.
R If the first ring is turned off, the number of rings decreases by 1
from the specified number of rings.
Liquid damage
Problem Cause/solution
Liquid or other form of
moi
sture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To
avoid permanent damage, do not use a microwave oven to speed up the drying process.
Registering a handset to the base unit
1 Han
dset:
M
N#130
2 Bas
e unit:
Proceed with the operation for your model.
n KX-TG6811 series: page 3
Press and hold M
N for about 5 seconds. (No registration tone)
n KX
-TG6821 series: page 3
Press and hold M
N for about 5 seconds, until the registration tone sounds.
R If all registered handsets start ringing, press M N again to stop, then repeat this step.
(K
X-TG6812/KX-TG6822)
R The next step must be completed within 90 seconds.
3 Handset:
MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”).
a MOKN
R If you forget your PIN, contact an authorised service centre.
R When the handset has been registered successfully,
is displayed.
Not
e:
R While registering, “Base in registering” is displayed on all registered handsets.
(KX-TG6812/KX-TG6822)
49
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Deregistering a handset
1 M N#131
R All handsets registered to the base unit are displayed.
2 MbN: Select the handset you want to cancel. a MOKN
3 MbN: “Yes” a MOKN
R A confirmation tone sounds.
R The handset does not beep when cancelling its own registration.
4 MeN
50
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Page 51
Index
A Ala
rm: 28
Answering calls: 16
Answering system: 34
Call screening: 34
Erasing messages: 35, 36, 39
Greeting message: 34
Greeting only: 40
Listening to messages: 35, 36, 38
New message alerting: 37
Number of rings: 39
Recording time: 40
Remote access code: 38
Remote operation: 38
Turning on/off: 34
Area code: 30
Auto talk: 17, 26
B Battery: 9, 10
C Call restriction: 30
Call share: 18
Call waiting: 17
Call Waiting Caller ID: 17
Caller ID service: 32
Caller list: 32
Caller list edit: 33
Chain dial: 20
Character entry: 43
Conference calls: 42
Control type: 11
D Date and time: 14
Dialling mode: 14
Direct command code: 23
Display
Contrast: 26
Language: 14
E Eco mode: 15
Equalizer: 18
Error messages: 45
F First ring: 25
H Handset
Deregistration: 50
Locator: 42
Name: 29
Registration: 49
Hold: 17
I Incoming call barring: 29
Intercom: 42
K Key finder: 25, 27
Key lock: 18
Key
tones: 26
M Making calls: 16
Missed calls: 32
Mute: 17
N Night mode: 29
Noise reduction: 18
P Pause: 16
Phonebook: 20
PIN: 31
Power failure (power back-up
operation): 18
Power on/off: 13
Privacy mode: 26
R Recall/flash: 17
Redialling: 16
Repeater: 31
Ringer tone: 25
S Smart Function Key (NR key): 14
Speakerphone: 16
Speed dial: 22
T Temporary tone dialling: 17
Time adjustment: 25
Transferring calls: 42
Troubleshooting: 46
V Voice mail: 41
Volume
Receiver: 16
Ringer (Base unit): 25
Ringer (Handset): 17, 25
Speaker: 16
51
Index
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Page 52
For your future reference
We
recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Web Site: http://www.panasonic.net/
© Panasonic System Networks Co., Ltd. 2013
*PNQX5810ZA*
*PNQX5810ZA*
PNQX5810ZA TT0513YK0 (E)
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